Reviews of TierOne Travel Calgary (Travel Agency)

Sundus Kharbat

The agent was slow and wasn't helpful at all

Willy Gannon

Helpful and friendly staff

Jeannine Gardai

Beth Beier has been working with our company for over 20 years! Our yearly corporate group travel for incentive trips and conferences is a few times a year with approximately 100 attendees, in a multitude of different locations internationally. If you are looking for vacation packages, she will do her research to give you fair pricing and a fantastic location. If you are looking for an oversees destination, where packages are not usually offered, she will work with you to ensure every single item on the checklist is not forgotten. She works diligently with our company, and with her years of experience, has close contacts nearly anywhere you would like to go. We always get treated extra special! Beth is my go-to for corporate travel each and every year. She does not disappoint. I highly recommend her for your business incentive trip and convention endeavors. Jeannine Gardai Executive Assistant to the President at FBC

S H

We booked our Trip through Sharon for a wedding we were attending in Mexico. We had experienced a flight delay which caused us to miss our connecting flight to our destination. Westjet was not helpful in assisting us in getting better flights to our destination. We contacted Sharon and she did not stop working until our situation was reconciled. She was able to secure us better flights, and booked us an additional day for our trip and rearranged our flights with no extra cost to us. it was because of Sharon we were able to enjoy the remainder of our trip stress free. By the time we had landed at our destination, we had information on extending our stay, updated shuttle/transport information and that she was working on rearranging flights. i have never used a travel agent before and quite honestly didn't understand the value of using one, but having someone go to bat for you in a stressful situation is priceless. I don't think i'll book a resort vacation again without a travel agent now. She worked so diligently to ensure we could have a seamless trip, and i owe the enjoyment of the rest of our trip to her. THANK YOU!

Tash Recsky

Looked for a good no great travel Agent for months before I found Jennifer H at TierOne in Calgary. She helped me plan an amazing European trip to Hungry, Croatia and Venice last May. While we were away she was at our disposal for any problems and even checked in to see how it was going. I would for sure recommend them, especially Jenn. We are already working on our next family vaycay ????

Ian Gilkes

My wife and i recently went on a trip to England and Italy. We do not usually use the services of a travel agent however we are glad we did this time. We discussed where we wanted to go and what we wanted to see. The trip with flights , accommodations , car rental and tours was completely set up prior to leaving. We had people meet us when we arrived and had access to local staff to assist us. Angela made some recommendations that made a huge difference in our trip. We would highly recommend Angela and her staff at TierOne Travel .

Michael Bokhaut

My fiance and I had a great experience booking our honeymoon with Carol. We had a complicated trip with many moving pieces but she was able to find us a great price with the connections and lay-overs that we asked for. Thanks very much Carol, I really appreciate the assistance and great customer service.

Brittany Hay

Just booked a trip with all my west coast friend to Cuba, Chrissy was amazing!! With lost of request and changes along the way she got our trip in order perfectly after countless emails with questions etc. Highly recommend Chrissy to book all further vacations

Victoria Wood

I have not had experience dealing with this business as one of their clients but from seeing the way they treat the people and businesses around them I wouldn’t dare offer them my business. While sitting in the waiting room of a doctors office across from their office on Macleod Trail and Heritage, I was witness to their employees coming out into the main hallway where a mother and her children were sitting while waiting for there turn at the doctors office. These women were extremely rude, verbally abusive and rude to this mother and her children. I was extremely shocked and disgusted at this behaviour coming not only from a grown women but someone who is coming from her office and representing her company. These children were by no means being out of line or disturbing anyone else and even if they were there is a proper way of addressing the situation and the way the Tier One Travel employees handled it was the complete opposite. I can promise this company will never gain mine nor my families business.

A C

Laurielee is fantastic to deal with. Reaponds right away and is very knowledgeable. Thanks for helping us book our family vacation!