Reviews of The Travel Lady (Travel Agency)

755 Lake Bonavista Dr SE Suite 214, Calgary, AB T2J 0N3, Canada

Average Rating:

DESCRIPTION

We have the information of real people like you who are consuming the products of The Travel Lady (Travel Agency) in Alberta area (Canada).

At present the business receives a score of 3.9 stars over 5 and that score has been calculated on 25 reviews.

You must have seen that the average of ratings that it reaches is quite high, and it's founded on a very large number of opinions, so we can say that the score is quite faithful. If people have bothered to rate when they've done well, it works.

As you know, we don't usually bother to set feddbacks when these are good and we usually do it only if we have had a problem or issue...

This Travel Agency is included in the category of Travel agency.

Where is The Travel Lady?

REVIEWS OF The Travel Lady IN Alberta

John Crossley

Great relevent information.

Maka Cosplay

So good. Much yes. H8rs gonna h8 m8

Audrey Fry

Had a great trip ..everything done first class

Michelle Johnson

bell Grande

Anytime I have a question I always calls the travel lady and the people there are so helpful and if they can't answer my question they always point me in the direction where I can get the answer I need I can't and won't go anywhere else to get information about travel that is accurate and I've always had good luck with the travel lady

Kevin Arnold

AWESOME Travel Agency to book with .

Barbara Ingleson

I was so pleased to call "The Travel Lady" in order to try to get some information with respect to layovers at YYC during this pandemic. I was (pleasantly) shocked to have the phone answered immediately by none other than Leslie herself! I must admit to a wee bit of a fan-girl moment. Professional, heart-felt advice was provided and I just cannot say enough positive things about my experience. 100% I will be contacting The Travel Lady for my next journey! Thank you so much for your caring and kind help.

John Cena

with the low Canadian dollar they stay want a 5000 for trip to 3star hotel and 2 dinners not including flight

Robert Kabatoff

There is nothing extraordinary about the Travel Lady. I heard good things about the company but it fell flat when I wanted to book a river cruise. After I was asked to complete a form, it seemed like I was applying for a new car. It took away the excitement and it was replaced with applying to go somewhere

Janice Ross

We have been on three vacations booked with Anni at The Travel Lady. We have always received first class service and excellent advice. These are our go to travel agents and can’t recommend them highly enough.

Leanna Trefry

We had Miranda Miller as our Travel Consultant at The Travel Lady. We were looking for help to book a trip to Portugal from Nov 1 - 12 and wanted to see Porto, Lisbon, Sintra, and the Algarve. I will say, Miranda booked us good hotels in Porto, Lisbon and Albufeira and gave us the option to upgrade a couple - which we did in Porto and Lisbon. However, the downsides from the rest of our travel experiences overshadowed the hotel selection: 1. Excursions: We had issues with EVERY excursion (3 total - 1 per city) that was booked for us. The first, and consistent issue we ran into was that the excursions were booked through a third party - not the actual tour group. For two of the tours, we had to get the hotel reception to call the number of the third party group who would then call the actual tour company and confirm that we were planning to go on the tour the next day. This was not only a waste of our precious time while we were on vacation (we literally spent at least half an hour with reception each time we were trying to get in contact with this company) but frustrating as the third party would not answer their regular or emergency phone numbers listed on the travel voucher. On our voucher from Albufeira one of the phone numbers listed on the voucher was actually not even in service! In fact, because we couldn't get a hold of the tour coordinator in Albufeira, we waited in our hotel lobby from 8:00-9:30am on the day we were supposed to have our tour but were not picked up. Miranda said she would work with the distributor to reimburse us for the cost of the tour but it has been 3 weeks and we have not yet been refunded. The excursion from Lisbon to Sintra, which thankfully the voucher didn't specify that we had to call ahead to confirm, had incorrect details on the voucher. We were planning to walk to the pick-up point written on the voucher, when as we were getting ready to leave, a representative from Greyline Tours (the ACTUAL tour operator), called up to our room to say they were here to collect us. It was a welcome surprise to be picked up but it also meant that there was an issue with EVERY excursion the Travel Lady booked for us. When we had issues with the first excursion, we emailed Miranda and asked her to provide the actual names of the tour groups we were using so that we could look up their direct contact information to make the confirmation calls that were required. Miranda was unable to accurately provide the actual operator names. She only had the information for the third party she booked through and that wasn't answering their regular or emergency phone lines. The best tour we had was one we booked ourselves through TripAdvisor (Douro Valley Wine Tour - EFun Tours from Porto) before we left. I would recommend that TripAdvisor is the way to go in the future as you are able to communicate directly with the tour company through the TripAdvisor website. No wasted time calling phone lines that no-one answers. 2. EuroRail - Miranda booked us a pre-paid 3 trip EuroRail voucher. She warned me that we had to be careful filling it out or it would invalidate the ticket. Unfortunately, the agent in Porto had us fill in the travel information at the top of the EuroRail Pass. I messed up filling in the dates and accidentally invalidated the 2nd and 3rd days of the pass (we learned later in Lisbon that the travel agents are supposed to fill out the top portion - not the travelers). As a result of having to buy my own rail ticket from Lisbon to Albufeira and back we realized that it is CHEAPER to just buy the individual tickets then to use the pre-paid pass! It would have also been easier to individually book tickets through the App instead of being at the rail station at least an hr early. 3. Flights - We didn't make our connection home as Air Portugal would not check our bags through to Calgary because the reservation number for the two legs of our journey did not match. We had a frustrating experience with The Travel Lady. Honestly, we would have been better off just using TripAdvisor and Expedia...

Marcia Gutsfeld

Great knowledge and staff is very organized

YoMa SmixedRace

Ken Dyck

Just do it yourself save the cost

cockadoodle poo

She is discriminating against non vaccinated, basically saying she would not feel comfortable around them? Are you serious?

Connie Dean-Milino

We booked a trip to Africa and just returned. The Travel Lady took care of every detail for us. I told Amanda, our agent, the types of things we would be interested in and our budget. She put together an amazing package and everyone said it far exceeded their expectations. If you have a special trip you want to plan and don't know where to start I highly recommend The Travel Lady.

Debbie Sutley

We have travelled the world with the help of this company. We were not experienced travellers so depended on the help of the travel lady 10 years ago and since then every year she helps us pick another country to go to. Not once have we had any regrets with this company

Lance Morton

We had used them before for a trip and were not happy with parts of the booking but we decided to try them again as we had written them and thought maybe it had gotten better...our mistake. We had planned to go to Borneo booking with them what a waste of time...they advertised it in October, we called and in the mean time I did my own research...the flight they were going to book for us was the exact flight I found but their price was $700 more. So we decided to try a different agency. We went to AMA and the first thing the travel agent told me is she would get back to me but it would take a few days, when she got back the reason she waited was she was waiting for the tour price to come down which saved us $450. per person and then she gave me the flight price which as the $1200.00 not the $1900.00 that the travel lady gave us. With the internet, people are able to book everything themselves and travel agencies are not really needed. After the price came down with the tour company you would think you would call inquiries back....haven't heard a word. The trip was G Adventures and it was amazing. Our flights were awesome. Will never go back to The Travel Lady!!!!!

Randy Cardon

Donna setup our whole trip specific for us. Everything went very well. Some tors are better than others but accommodations were very good for us. I would recommend and use them again.

Kelly Wong

Albert Rach

dianne woods

Have used twice for long stay vacations and add ons. Fantastic service. Have recommended to many friends. Would not use any other agency.

Joanne McKay

Every experience I have had with Amanda at this agency has been stellar! She is competent, friendly and very easy to deal with! I highly recomment this agency. Have used them for European trips 4 times and they did not disappoint!

Micheline Grondines

DAVID BOIGNE

This is what a travel agency is all about. Travel advisors have knowledge, they listen and really give great advise.

Scott Walter

Just checked and compared pricing with this travel lady to other sites and the other sites could not even come close to her pricing. when we are ready to book our trip to Europe we will forsure be booking with this lady

Business Hours of The Travel Lady in Alberta

SUNDAY
CLOSED
MONDAY
10AM TO 5PM
TUESDAY
10AM TO 5PM
WEDNESDAY
10AM TO 5PM
THURSDAY
10AM TO 5PM
FRIDAY
10AM TO 5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

The Travel Lady en Alberta
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