Reviews of Nagel Tours Ltd (Travel Agency)

Sandra Magnusson

A Terrible Tour - Never Again! We went on the Nashville, Branson and Smoky Mtn Tour in October, 2018. The new bus was painfully uncomfortable on the legs and back and provided no amenities (no tray, no arm rests between seats, no cup holder and no wifi.) and it broke down in Fargo. ND. Some of the hotels were old and run down. We did not get a welcome reception, we were told not to go for two of our free breakfasts (as the tour director wanted to leave early), and we were forced onto a shuttle (in Pigeon Forge) built for 30 when there were 50 of us (The coach had been promised for that day). There was no entertainment (i.e. no games) unless you count childish films like My Little Pony and two Anne of Green Gables films and hearing the Yakov Smirnoff comedy routine twice . One couple was left behind in Swift Current when the bus left early one morning, some eating places were dirty and disgusting (likewise the bathrooms), and our luggage was lost for three hours in Clarksville (due to the fact that they didn;'t know which rooms we were given keys to. The bus driver had to search for us in the local restaurants to ask us which rooms we were in.).We arrived in Deadwood at 8:15 a.m. and were there until 9:30 a.m..The problem was no shops were open, nor any eating establishments until 10:00. Only one or two casinos. It was freezing cold and dark and we were told to have a good time and buy lots of souvenirs. What a joke! We were never allowed to stay on the bus if we were not feeling well or were in pain, during a stop.We were advised that everyone had to get off. The hosted farewell dinner included burnt ham and watered down roast beef. The company only provided the cheapy tickets at Graceland and Loretta Lynn's ranch. There were more problems but due to limited space, I can't go into them here. Overall, we felt that it was a waste of our money. We were disappointed especially as Nagel had been a good company ten years ago when we went with them before...but no longer. It was a really bad experience.

Barrie Myers

Total disappointment!! Do not even consider and waste your time and money on this horrific company!! We learned the hard way and will pass this on to everyone we can....

jimmy terp

We traveled twice with nagel good tours driver and tour director freindly

Tabinda Khan

Working with Nagel Tours and it is a great experience to work. Staff is 110% Nice. Very active very polite and helpful. Tour Director Rita is such a sweetheart and Donna is Sweet heart too. I love to work with them. Nagel Tours Guest are great too. Tabinda (Trailsman Motel Baddeck)