Reviews of Merit Travel (Travel Agency)

Ryan Opperman

Highly recommend Merit for your travel planning needs.

roman harvanek

Great service

kathryn stinson

Got me my flight last minute very grateful.

Fred M

They will NOT tell you if there is any hidden fees before they ask you to do the payment. Then you realized you were ripped off.

vincent baart

I've only ever purchased travel insurance from this company (for 2 different trips), but they really made it easy. Highly recommend when going off the beaten path... cost is cheap and the coverage is very comprehensive.

EM Warren

Always so helpful and quick to respond. I love dealing with them. Laura always finds me what I need, even when I message her super last minute. I always get my travel insurance through them as well! Highly highly recommended!!

J. Matthew Boucher

The girl that helped us was not helpful in the slightest. I ended up booking a trip through Expedia. I saved $100.

Amy Martel

Laura Kelly was so helpful and great to deal with. She's so knowledgeable and goes above and beyond to ensure that your trip is everything you have dreamed of! Although we aren't in the same city and couldn't meet in person, she was able to make arrangements and organize an amazing vacation for us over the phone and via email, and was always reachable! I have and will continue to recommend her to everyone I know!

Mary Henderson

I have dealt with Laura Kelly for a few years now, and we just had a very successful "bucket list" trip that Laura was instrumental in finalizing. She knows her stuff, and if she doesn't, she finds an expert who can help. She is very polite and courteous and returns email promptly. I wouldn't deal with anyone else! The whole team at this Merit branch is knowledgeable and efficient.

Greg Haynes

Great Service!

Dylan Kuruliak

Claire was super helpful in booking a group trip! Would recommend to anyone looking to book a vacation

Sarah Phillips

Great place to speak about travel

Tammy Weedmark

I live in Ottawa but when I need I travel agent I am loyal to Laura Kelly at Merit Travel in Sudbury. It’s so easy in an online world. Laura knows service and she is a pleasure to deal with. I highly recommend her to anyone who asks

Matt Wood

Laura Kelly helped us with our trip to Scotland, and we couldn't be happier with her service. She was thorough, understanding of our wants, and helpful at every step. Peace of mind during a vacation is so important, and we have it now with Laura helping us book everything. Thanks again!

Alexandra Ablaza

I've been working with Laura Kelly to plan my honeymoon to Portugal. Not only is she highly professional - but you can tell how passionate she is about her job and traveling. She has taken the time to get to know myself and my fiance and has made recommendations based on our personalities and travel interests. Looking forward to a worry-free trip of a lifetime, thanks to Laura! :)

Tommy Putman

My whole family uses Merits travel and never had a complaint. Perfect gift idea

sandy bridger

Best experience ever with a travel agent. Wish they were open Sundays though.

Nazma Panjwani

Alysha was very helpful

Bettina Bathe

Kathy P. was so helpful today on the phone. I highly recommend all your Travel with her. Thank you so much, Bettina Bathe

Keni N

Great travel advice and adventure packages

Danielle Sachs

Laura did an amazing job booking our Lithuania and Italy trip. She found the most beautiful unique hotel in Naples and fun excursions throughout Italy that were within our budget. I loved working with Laura and her passion for travel came through with the care she took planning out the details of our trip. We will definitely be using her again!!

Erin Bowers

Very polite and efficient.

Reza Razavian

Not very accommodating

YGK Kingston

Worked with Miriam Lyon to book our trip to Varadero Cuba. She is knowledgeable, friendly and highly reliable. I was impressed with her excellent service. I recommend Merit Travel as their staff is very accommodating. Cheers

J Liu

Bernie helped me with my Irish working visa and she was A1 from beginning to end.

Susan Cindric

Thanks to Brianne my son and I had an awesome vacation to Los Angeles, Anaheim and Vegas. It was a 2 week vacation that required a lot of research and planning and Brianne was amazing. Thank you so much!

Lynn Brand

My husband and I have travelled a lot during the last 20 some years. During that time we have used a variety of travel agents. The ladies here are professional, accurate, and extremely helpful in all aspects of planning our trip. It is our opinion that you will have to look long and hard to find any better. If you have a problem, they can assist with it, but if you have booked on your own, you are screwed! Most anything you can find online or in the paper, they can match. They are a great agency to deal with. Enjoy your travels!

Lindsay Walker-Chiarelli

Amazing experience working with Kendra! This was my first time booking a trip and she really went above and beyond to help me. Highly recommend!

Leona Gervais

Brianne Trudeau St Onge recommended G Adventures for my 1st solo trip. It was the best experience I've ever had and accomplished. I did the Inca trail...it was hard but I did it. G Adventures are truly an outstanding company and Brianne new what I was looking for. I highly recommend both!

Stephanie Penk

Laura Kelly was excellent to work worth and helped us have an amazing vacation that the whole family could agree on :)

JENNIFER NUTTALL

Laura planned my entire trip to Morocco and it was the best trip I've ever taken. From the professional treatment leading up to the trip, to the personalization throughout - I will definitely have her plan my next trip!

Lori F

Thanks to Lise for all of her help in planning special vacations. For us as a couple, or with a larger group, her help and advice makes all the difference for a great trip. Have also done one of her escorted short group tours, and it was fabulous. The attention to detail was amazing, could never have done that on our own.

Nicole King

Over the past year and a half, I've worked with Kendra at Merit Travel in Peterborough on multiple occasions. I booked 3 group trips (for groups of college students volunteering abroad) and 1 trip for my colleague and I to attend a conference in Florida. Their groups booking department is top notch and quick to provide quotes for both flights and travel insurance. Merit Travel is so accommodating of special requests and their customer service is excellent.I'm booking 2 more college group trips in 2019 with Merit Travel as well - highly recommend! :)

Sherry MANGAN

3 of us visited Merit Travel to look into booking a trip. The travel agent Julia was extremely helpful, patient and had a good sense of humor. She guided us and helped us make important decisions. I would highly recommend Merit Travel and Julia Davidson as your go to travel Agent!????

vicki turcott

Leah Miller has done about 4 of my trips and they have all been beyond fabulous. Perfectly organised and always without a hitch, she has made so many memories possible. I will be doing all future adventures through her.

Robin Morgan

This is the best travel agent the staff all of them are excellent I used them recently & it was an exceptional experience

Glen R

The best of the best when it comes to putting together a five star travel experience. This company (in particular Krista) can put together every detail of your destination(s) in flawless fashion. I highly recommend Merit for those that appreciate quality in travel.

Kelly Bauder

Great customer service, very warm and welcoming. Knowledgeable great staff!!

Ashley Richardson

I have planned various trips for myself and my family through Laura Kelly. She is very knowledgeable, professional and concise. Laura has always answered all my questions thoroughly, provided me with multiple options and has always asked for feedback after each trip. I would not book any trips through any other agency or agent!

Jessica Wright

Laura is amazing! She planned my trip to Australia and I can honestly say I wouldn't have had the trip of a lifetime without her help. She has attention to detail, takes the time to recommend the perfect things and always responds quickly. I will never plan a huge vacay without her!

Dianne Lee

Like trips that they offer.

charles bunting

Great travel agency and helpful staff

Chandula Kodithuwakku

Great options available, they had a good discount for a ticket I bought recently, they had the best fares available compared to any other agency or on an online ticket website. Friendly staff.

Kaitlin Wallace

Laura Kelly is absolutely amazing! So professional and knowledgable and most of all fast and efficient! We do all our travelling through Laura! High recommended!

David Mintose

We have been using Brianne Trudeau St. Onge for many years now for our Travel needs to Cuba, Italy, Vegas, etc. and she's been great. Brianne does alot of extras for us and answers all our questions and concerns right away (I tend to be pretty detailed oriented with many inquiries and she responds in a really friendly and informative manner). For example I like to get room and travel upgrades and Brianne makes these special inquiries in an efficient and quick manner on our behalf. Never disappoints! As well, she gives us great travel package with customs booklet, luggage tags, phone #s, etc. which is really appreciated. I know that if I ever got in a jam overseas, she would be right on it. I would recommend Brianne to anybody in a heart beat and plan to keep using her for many years to come.

Ron Moore

Definitely I recommend this place, Julia Davidson was very helpful, and knowledgeable. She resolved al my concerns and my questions in a timely efficient matter.

Emma W

Laura Kelly, from Merit Travel Sudbury, was referred to us by a friend to help plan our honeymoon. We had heard excellent feedback from several other people who had used her services and decided to connect with her. She did not disappoint! We were so impressed with the quality of service Laura provided. This was somewhat of a last minute trip but Laura put together an itinerary that seemed as if it had been planned for months. Travelling first to Dubai and then to the Maldives, Laura ensured we stayed at the nicest of establishments while respecting or budget. The trip was seamless and perfect. We are so appreciative to have worked with such a considerate and knowledgeable person. For anyone looking for that perfect trip I would highly recommend Laura Kelly.

Sector SME

I have used many travel agents over the past couple of decades for business and personal flights and I have found Cassandra Harrison to be one of the best I have had the pleasure to work with. Cassandra is both professional and highly personable. She is prompt and thorough in her communications and is able to adjust routes and dates quickly and effectively to accommodate last might changes. I highly recommend Cassandra to anyone in need of a professional travel consultant they can rely on to provide exceptional service, to provide options to fit your budget and to deliver ongoing support throughout your trip if you require it. Cassandra is a true professional and a pleasure to work with.