Reviews of Big Ben Travel (Travel Agency)

Tuck Soon

Good and friendly staff. Service is always fast and reliable. Booking of tickets for airlines to many destinations quickly and easily done

Michael Chu

All your travel need

Alice Tat

Peter was exceptional in helping us book our flights, hotel, and Disneyland tickets. He helped us even after he was off his shift which we truly appreciated since we were planning our trip only one week prior. I definitely recommend Big Ben Travel for their above and beyond service. Thank you so much!

Tiffany C

Friendly and experienced agents who are willing to help

Jennifer Dee

I came here with a note posted on the door to call the number to see somebody, due to covid. Anyways, I called 4 times and let it ring and ring and ring. No answer. Regular Wednesday afternoon, open sign is on, just tryna get some passport photos done. Perhaps if I had another chance to contribute to business without getting the run around I could give this place a decent star review. I'm sure it's a great business because it's been in the community for a very long time, but I cannot verify that.

C marie Recto

this ageny calling them about my refund because of the covid 19 i called them the guy told me he called back but he didn't they will just take your money if you have refund.

Dep Trai

This place is terrible they have no clue what is going on and tried to give me overpriced flights. I ended up finding better deals on momondo and much cheaper for a visa elsewhere. Avoid these idiots with bad attitudes.

Peter Pham

Very good service, friendly and a great help to book your traveling needs.

Antonio Garcia

Well I'm not a computer-savvy kind of guy and I don't know what I'm doing when I go to book a ticket on the internet so I've used Big Ben travel before and they've always got me a good deal plus I showed them the ticket that I like to get that I found on the internet and they get it for me and everything for the same price.

ikecooper Isaac

Peter is a real Gentleman when it comes to ticketing, very friendly and polite.

Jade Bui

Please do not put the open sign on and turn off your service hours on the website if you are not available to support us. I came here 3 times, the door is locked. Nobody is in the office. I called the number on the door, he said he would come in 30min, but NO. He ask me to wait 30, then 10min more. I was upset and left, then totally, after 60min he messaged he arrived. I don't like late and not professional services at all. Costly and wasting of time when taking service here.

ha pham

Good price good service

chau huynh

Bad service, not honestly

**

Best travel agency in Calgary