Reviews of Ashley HomeStore (Translator)

Mike Dyck

Awesome service and products

baconchristsuperstar

This place is the cats pyjamas you dig?

Mary Hart

We ordered a new fridge from one of their on island visits (Haida Gwaii). While they didn't have the type of fridge we were looking for, we sat down together and ordered one from their site. It arrived sooner than I expected and the movers brought it right in.

Thavinh Singthong

Got some help with choosing a tv. QLed and a beautiful sectional couch. Got a good deal too. Best service I've had from anywhere in town!

Matthew Kloepper

Great Prices, great staff, especially Reid. Was able to help me find exactly what I was looking for.

Nicole Funk

Love Ashley Furniture and Mac store ????thank you for the great service Rob

Freeman Brown

My friend Richard works here

parneet gill

Simran is a great sales associate, had a wonderful experience!! Would definitely recommend.

Mike da Costa

Friendly staff and great service. Got furniture delivered to Terrace without any issues. Would highly recommend.

Megs Keating

I had given this store a 5-star rating when I shopped there last summer; however, I have been treated shockingly badly since then . . . after spending over $5000 there. I bought a Whirlpool fridge/stove in November that was badly, I mean, SEVERELY, damaged by their delivery guys during delivery. Multiple witnesses, photos, etc., as they scratched their way up the stairs also breaking a newly-installed blind and scarring all the stairwell walls. (They also put dents into the stove, but that's another story). I called the store for a week, but the sales clerk pretended she was sick, on lunch, absent, well, you get the picture. Finally, the owner agreed to come and look. He tried to get me to agree to a "few dollars off" on doors that looked liked they'd been battered by knives for 5 years. I insisted on replacement doors. I waited 2 months. Nada. I phoned again Friday, when the owner, Rob, said he'd "call me Monday afternoon." No call. And, they still owe me a refund for not picking up an old fridge I pre-paid to have them remove. I won't buy here again, and now it looks like a lawsuit.

Reid Skelton-Morven

I had an awesome buying experience with the Ashley Homestore in Prince Rupert! Affordable prices, friendly service, timely delivery! Definitely recommend !

Jatinder Gill

Very nice Simran kaur gill

Bill Sequence

Good selection of furniture and appliances. Friendly staff and nice surprise to have my new bed dropped off for free.

Ange Szabo

Friendly, courteous and helpful owners and staff!

Bruce Brown

Thank you salesman Trevor for the great deals on new couches set and mattress

Rob Vallee

Great staff and great selection. Always my first choice.

Sterling Mark

I like the quality of the products, as well as I love wrkn for them now, it's a great experience the whole team is great

Bruce Stewart-burton

Very polite helpful and speedy delivery great price also

Kelly J.

Simran did an amazing job helping me choose my mattress and the delivery was so prompt!!! Start to finish very professional, helpful and patient. Thanks for such a great experience I can’t wait to furnish the rest of my home with you when the time comes!!!!

Tom Cheng

They are always been helpful. I have many rental properties and service is key for us. Rob is very knowledgeable and helpful and always try to meet the time line that I have to work with and to keep within the budget constraints that he has to work with

Brian Eby

Fantastic local business for over 90 years.

ss ss

Worst customer service, ignorant management, will never buy from here again.

Honey Gill

Simran Gill most dedicated and responsible staff

Anyname

The customer service received by us from the staff at Mackenzies has been exceptional and a pleasure. From the sales staff, to Rob helping us with items that need repairing, to the recent delivery of a fridge, and the patience the delivery guys demonstrated with our recent purchase of a fridge. I highly recommend this store.

Joni Fraser

Very pleased with customer service, product availability and speedy delivery to Haida Gwaii. Satisfied all around. Thank you very much.