Reviews of LanguageLine Solutions (Translator)

Keoni Ball

Great place to work

Fabiola I. Pineda-Nguyen

My husband works for this company. For what I seen and heard from him, this company is awesome. I remember in 2014, I was pregnant with my second child, and my husband's coworker organized a baby shower for us. It was really nice gesture from them. Now that my husband is been having some medical issues, the company understands and has helped him to work from home while he heal. They throw many small parties for the holidays and fun occasions. Lunches and other. Great company to work and get services from.

NAJA LMLM

The worst place to work at .. STAY AWAY , I'm employee ( just for today) and they blocked me out from the system today ,, They called me After 5 hours !!! They told me you will be LAID OFF on Friday !!! They told me that just before 3 days before laying off !! When I asked them about the reason ?????? They told me THERE IS NO reason , your performance is VERY GOOD but we have over staff !!!!!!!! I don't know how they think about their employees ? I study and I have rent , they got me in a big trouble !!!! Awful company with rude staff and unprofessional management . DO NOT TRUST THOSE PEOPLE !!

DoctorTruth61

BLUF: Due to subjectivity, conflict of interest, lack of professionalism and lack of clear criteria I would not utilized this company for any reason, personally nor professionally. My former employer utilized this company for proficiency testing and translation although it was an obvious conflict of interest to have the same company test and qualify your translators that you also pay to translate for you. It's in this companies best interest to give lower proficiency scores to make more money with translation calls. There seems to be no accountability or formal appeal process for the scores they give and the company does not seem to be certified or accredited by anyone other than itself. One of my colleagues also complained to me that her tester didn't have anywhere near her level of proficiency and although he graded her with a 5 (the highest score possible) the tester would most likely not score better than average himself if he had to take the same test. There also seemed to be very little consistency with the proficiency scores they gave vs that persons ability to use that language in practical application. Even native speakers would receive low profeciency scores while persons who were not able to translate efficiently received higher profeciency scores which shows a lack in consistency. The criteria they give for proficiency scores is very general and when I questioned why my score feedback conflicted with the criteria provided they told me they use a different criteria on a scoresheet, something that is not provided to testers. This seems to be a very deceptive and dishonest practice. When I asked for an objective third party to review my test, they mocked that request by having another one of their testers justify the previous score. The testers also reviewed one of my previous test scores from over a year before and although their feedback showed improvement my score stayed the same. They justified this by telling me that giving the student the same score as prior tests shows accuracy in their testing, which would mean that they are predisposition to give the testers the same scores as previous tests. There seems to be very little objectivity in how they conduct business. Furthermore, when I scheduled my test I was not told how much the test would cost, not even after I provided my credit card information. I did not find this out until my credit card was billed that they charged me significantly more than they usually charge my employer. The tester tried calling me for hours at a number different than the one I provided. Instead of testing in the morning I had to test in the evening at the end of the day when they finally figured out they should call me at the number I gave them. In addition to my score feedback conflicting with the criteria they provide the test feedback had many errors including time of day and even the client listed was incorrect. They responded very obtuse and defensively to my questions, and refused to correct any of the wrong information. Their seems to be very little professionalism in how they conduct business. My experience with their translation services is that the translators would not always have a good English proficiency and although they were able to converse well with the citizen it was common for them to have trouble translating that back to English. I would not use this company for any reason and anyone that is looking to utilize a translation service would be better off spending its money on a more reputable and certified organization.

Adit Naor

Their service is extremely slow, and were un-attentive to repeated requests for an expedited translation of a few SHORT documents. Disappointing.

Jing Conda

Be aware! The management is awful. You never can talk to a live person. Low pay!

Felipe Leon

THE 3RD PARTY THAT HIRED ME NEVER PAYED ME VACATION DONT ANSWER PHONE CALLS OR EMAILS ITS AWFULL HOW 3RD PARTY COMPANIES HIRING FOR LLS HAVE MAYED THEM LOOK.

David Nguyen

Friendly staff. Great service

Joe Cho

I see some people make minimum wage, but I make more than minimum. However, compared to the level of stress and migraine we have to go through, we're getting underpaid. LLS needs to keep their employees motivated. Yes, I did make minimum wage on holidays and I was not able to take day off

Stephen C

LLS a company that makes $300 million a year only to give their employees minimum wage!!

Iryna Pavlov

This company is threatening me filing a lawsuit against me, because they claim that I, as an ex employee, havi returned the working laptop back. I have all the proof that all of the equipment has been sent out, moreover it was received by the company, but they still threaten me, using a position of being a large company, they harass me and pressure me. The problem is that they have a total mess internally, people are incompetent as when I tried to set up the equipment shopping back I spoke with 2 or 3 people and it seem like they didn't know that the previous one was already communicating me. It's been 2 month since the equipment was sent out, including the laptop, and now all of the sudden they send me some email that they may file a lawsuit if I won't return the laptop, and they existing pathological pressure by threatening that this will impact my credit score and so on! I have returned everything, I was a good employee who complied with all of the guidelines and it was me who initially initiated the return process. If needed I will fight back, because this is embezzlement of employees.

Octavio Medina

Worse company on the planet. Works people like crazy and does not pay them well. Stay away!!!!

Mustapha Ghrairi

Great business solutions

Raincouver 2019 (Fred)

Best company to work for. The managers/supervisor are willing to help.

Juan Gonzalez

It’s a challenging job, ever more difficult to get remuneration as I haven’t gotten my last paycheck. Training is basic nonetheless there is a lot of information and resources online to help with it. Not a long term job. Bad place to work in with horrible management.

San Tony

Worst company to work for in Perú, yes LLS uses outsourcing employees in Third world countries in Latin America to have even more profit than the one They'd have paying good salaries in America. There's someone always checking when you go to the bathroom and takes note of it and doesn't tell you anything until it is too late, supervisors harrass employees . My brother lost his US$300 production bonus after his supervisor reported that he had fallen asleep, he fell asleep because my niece had been born and was crying all night, he could have told my brother to take a break or to go home or recommend him to take a nap after lunch. My brother REALLY needed the bonus money. They terminated me for not having a Q.A over 95% after the 18th month. They didnt pay my vacations, salary completely and forced me to go to a "Legal Interpretation" training that I did not want to go to, and didnt pay me for the time I was obligated to attend, I mean if it was my obligation I should have received payment. My rate was only 3.3 dollars even here in Perú it's a misery and they only U.S interpreters in Georgia, where the salary is 5.25 dollars

Helen Izz

Worst company ever. I quit April 16 and keep begging them to pay me the rest of the wages they owe me. I am currently opening a case against them through U.S. Department of Labor.

Help Desk

Great service! Recommended highly