Here we offer you all the feddbacks of real people like you who purchase the services and products of McDonald's (Translator) near to the territory of La Tuque (Canada).
As of day this business gets a rating of 3.6 over 5 and the rating was based on 127 reviews.
You may have noticed that the average of ratings that it reaches is positive, and it's based on a large number of feddbacks, so we may be pretty sure that the score is quite reliable. If there are many people who bothered to value when they've done well with the service, it works.
As you know, we don't usually stop to give opinions when they are good and we usually do it only if we have had a problem or issue...
This Translator is classified in the category of Fast food restaurant.
Cool
1 Star customer service for sure, always missing items or incorrectly made, maybe if they actually took the time to check at this location it’d be alright. They also once closed their drive-thru for “matienence” from 6:00 AM all the way through 8:30AM (Morning rush) yet there were employees walking around on their phone. I’m pretty sure if you can walk around without hassle you can make food for drive-thru..Highly do not recommend this McDonalds franchise.
Long service
A small, well kept McDonald's where the staff is always friendly, and greet their regulars by their first names. Staff was quick to clear tables and keep the garbage bins neat and uncluttered. Drive thru times for me averages between 3-5 mins on busy days. Slow periods are not an issue. The internet at this location is strong and easy to log onto. Bathroom have always been clean and stocked. Better than most of the McDonald's in the region.
(Translated) Clean, a few indoor and outdoor tables (Original) Propre, quelques tables intérieures et extérieurs
Fast , reliable and clean
Decaf coffee was cold
Protein worm burgers , salt n grease...yum
(Translated) Extremely slow service and frequent control error! Never seen a mcdo with a team as rotten ... (Original) Service extrêmement lent et erreur de commande fréquentes! Jamais vu un mcdo avec une équipe aussi pourrite...
(Translated) Very fast drive-thru (Original) Service aux volant très rapide
Drive threw was long but went super quick
Dirty
Nice but a little crowded. Anyway no problem at all.
Managers often yelling at employees in front of customers. Very unprofessional. We don't need our children seeing that.
Excellent service
Correct!
(Translated) A nice employee offered us ice to put in the water of our dog during a hot day (Original) Un gentil employé nous a offert de la glace pour mettre dans l eau de notre chien lors d une journée de canicule
Nice branch
(Translated) Ideal place for a quick snack on route 155 (Original) Idéal endroit pour goûter rapide sur la route 155
(Translated) C on chui less objective because I work, but there is a fiery equioe and a clean restaurant in titi, come and see us I will be proud to serve (Original) C sur chui moin objective parce que jy travail,mais vrmt une equioe de feu et un resto propre en titi ,venez nous voir je serai fiere de vs servir
Could not add pickles to a breakfast sandwich yet every other McDonald's does
(Translated) I love! Customers don't understand that some tables shouldn't be used (covid), but the rest is fine! (Original) J'adore! Les clients ne comprennent pas que certaines tables ne doivent pas être utilisées (covid), mais le reste est parfait!
(Translated) The worst Mcdo of all the chain really a Mcdo of marde service at the wheel displays 24h and the restaurant closes at 2h well at 12:15 am it is closed so let's see what is it the last time I ordered at the terminal 45 min before to have my 2 trios bic mac and in addition it was missing a dumpling in an udder in addition the young at the checkout at the front was not even able to manage it is orders he was going to give me fries not fresh udder fret which were there since the time I spent waiting and no basket of fries near for the fryer he missed it the parade it's really a Mcdo of amateur worse the worst is that it is the only one that there is not strong here not enough tourist and traffic ca 138 so that they understand that there is a demand heille wake up calvaire !!! Luckily you have to put 1 star to write because I put you a BIG 0 !! (Original) Le pire Mcdo de toute la chaine vraiment un Mcdo de marde service au volant affiche 24h pis le resto ferme a 2h ben a 00h15 c'est ferme voyons donc c'est quoi ca la derniere fois j'ai commandé a la borne 45 min avant d'avoir mes 2 trios bic mac et en plus il manquait une boulette dans un pis en plus le jeune a la caisse a l'avant etait meme pas capable de gerer c'est commandes il allait me donner des frites pas fraiche pis frette qui etaient la depuis le temps que j'ai passé a attendre et aucun panier de frites pres pour la friteuse lui il la manqué la parade c'est vraiment un Mcdo d'amateur pis le pire c'est que c'est le seul qu'on a ici pas fort y passe pas assez de touriste pis de trafic ca 138 pour qu'ils comprennent qu'il y a une demande heille reveillez vous calvaire !!! De chance qu il faut mettre 1 etoile pour ecrire parce moi je te mets un GROS 0 !!
totally i can say the staff here specially 2 3 of them were so ????????????????????and serving was so bad by them. but food the fries i ate was good.
Very good
(Translated) Phew the awful service. When you go to the cashier and we are not even fucking good to say hello, it starts very badly. Ok food but the service - 1000 (Original) Ouf le service affreux. Quand tu te présente à la caisse et qu'on est même pas foutu de te dire bonjour, ca commence très mal. Bouffe ok mais le service - 1000
The fudge sundae was more like a milkshake than a sundae.
Convenient place to buy food fast. Big parking lot and dining place. Fast wifi connection.
(Translated) Quick service, but little room to sit! (Original) Service rapide, mais peu de place pour s'asseoir!
Good breakfast
(Translated) Soft drinks not drinkable bad very bad (Original) Boisson gazeuses pas buvable mauvais tres mauvais
????????
(Translated) 1 hour wait for drive-thru. This is unacceptable (Original) 1 hrs d'attente pour le service au volant. C'est inacceptable
(Translated) Quick service and polite employees (Original) Service rapide et employés polis
Stop to get ice cream
(Translated) The cashier at the auto service was very silly. I had the impression to disturb her. 2 days in a row the service was very slow and the staff very unfriendly. (Original) La caissière du service à l'auto était très bête. J'avais l'impression de la déranger. 2 journées de suite le service était très lent et le personnel très peu courtois .
This is one of the slowest service McDonalds ever. And I’ve tried twice.. same thing every time. Waiting 20 min+ for egg McMuffin and coffee, after ordering, is simply unacceptable...
(Translated) And that it's good to eat good McDonald's when it's been a while that you haven't eaten it's a real treat (Original) Et que sa fait du bien de manger du bon Mcdo quand sa fait un bout que tu n'en n'as pas manger c'est tout un régal
McDonald's - the taste of magnetizm
Always quick. Hit food and good coffee.
So, this McDonald's is located fairly close to where I live. I frequent the restaurant quite often. It is usually clean, staff is usually friendly and service is usually speedy. I've never had any wrong orders or complaints about the restaurant. Washrooms could use a little more attention, other than that a solid 4 star McDonald's!
Coffees good. Fast food is fast food.
Great staff, great food, great prices. Love the crunchy chicken wrap
Good and friendly services.
(Translated) Very bad service! Worst McDonalds I've seen! Extremely dumb staff! School is starting again and it seems, also look for people in the shop if you don't like customer service! ???? (Original) Très mauvais service! Le pire mcdo que j’ai vu! Personnel extrêmement bête! L’école est recommencer et sa paraît, y cherche aussi des gens dans les shop si tu n’aime pas le service à la clientèle! ????
Mc do c mc do
(Translated) I like the service and it's very good to eat (Original) J aime le service et c est très bon à mange
(Translated) The food was good, good service! whatever the branch was very busy! (Original) La nourriture était bonne, un bon service! quoi que la succursale était très achalandée!
Yummy
Great customer service!! Accepts expired coupons;)
Breakfast
Worst public Service ever!!!
(Translated) There are regular errors in the orders and waiting time is often too long in the car service (Original) Il y a régulièrement des erreurs dans les commandes et le temps d'attente est souvent trop long au service à l'auto
(Translated) Very long service for a fast food and also very dirty wanted to eat there but it is discouraging not recommend this establishment (Original) Service très long pour un fastfood et aussi très sale voulait manger sur place mais c est décourageant recommande pas cet établissement
They spoke English and gave us freshly fried fries ! My kid loved it .
Very busy for McHappy day but staff were very quick and friendly, and food was fresh and hot
Fast, friendly drive thru.
Service
Slow service sometimes. Foods fresh.
(Translated) Rarely have I seen such a dirty McDonald's! everything and dirty, the room, the kitchen, the counter, the distributor .. there is not a single place that has been cleaned today, moreover, the service is extremely slow for a "fast food" and people do not respect distancing .. really to be avoided. (Original) J’ai rarement vu un McDonald aussi sale! tout et sale, la salle, la cuisine, le comptoir, le distributeur.. il n’y a pas un seul endroit qui a été nettoyé aujourd’hui, de plus, le service est extrêmement lent pour un « fast food » et les gens ne respectent pas les distanciation.. vraiment à éviter.
Fast !
Great breakfast, thank you all.
(Translated) Very well thank you (Original) Très bien merci
They're slogan should be "Can I get you to pull up?'
Terrible. All you could taste was the russian dressing. Patties. Where tasteless and very thin fries where ok
Second worst mcdonald in Montreal. Dirty and slow.
Very good. Loved lunch and coffee is the BEST!
(Translated) Ordinary experience ... from one the halls ate close .... from two young girls at the drive-thru no smile and no hello. Please a hello especially from a corner where you receive several little travelers would be appreciated ???? (Original) Expérience ordinaire...de un les salles a mangé fermer....de deux les jeunes filles au service au volant aucun sourire et aucun bonjour. Svp un ti bonjour surtout ds un coin que vous recevez plusieurs petits voyageurs serait apprécié ????
Every single time I have been to the Port Colborne McDonalds their ice cream machine hasn't worked. Time for a new machine, or take ice cream off your menu. Very frustrating!
As expected, fast and good value
(Translated) My rain suit was stolen from my luggage on my motorcycle while I ordered, not Mcdo's fault but every time I pass there ... ???? (Original) Me suis fait volé mon rain suit dans mon bagage sur ma moto pendant que je commandais, pas de la faute de Mcdo mais chaques fois que je passerai là... ????
God place
Dinner
(Translated) The order arrived with an abnormal delay (Original) La commande est arrivé avec un délai anormal
The drive thru is open till 12 midnight, but not for dinning indoors, if you don't drive then you can't eat late, they now serve breakfast all day.
(Translated) Service too long (Original) Service trop long
(Translated) What are you waiting for? (Original) Tu t'attend a quoi c'est mcdo
food was good service was fast. could be cleaner
Food was OK but seating is poor. Not comfortable, like sitting on floor using booth. Too soft. Friendly staff.
(Translated) Pa a lot of room in the dining room (Original) Pa beaucoup de place dans la salle a manger
Great coffee
(Translated) very slow service (Original) service très lent
(Translated) Great no complaints all were good thank you (Original) Super jai rien à redire tous étais bon merci
Hamburgers worst in the industry
(Translated) Yet another bad experience at this McDonald's. Dumb employee with no customer service base, doesn't come to a solution and responds with nastiness and attitudes to customers, doesn't want to take the time to fix my problem. I hope that your business will be run by competent people in the future and that this kind of situation does not happen frequently. (Original) Encore une autres mauvaise expérience à ce McDonald. Employé bête et sans base sur le service à la clientèle, n'en vienne pas au solution et réponde avec méchanceté et attitudes au clients, ne veut pas prendre le temps de régler mon problème. J'espère que votre entreprise sera gérer par des gens compétant à l'avenir et que ce genre de situation ne se reproduit pas fréquemment.
Very dirty
Service
Just started working in port colborne area. Ive stopped by "quickly" on 3 different occassions.. 3 different meal times. Ive had to pull ahead and wait for my food for 5-10 minutes each time i was there.. forgot to mention how i was the only person in drive through each time. The food is great just the wait time is unacceptable.
Great iced coffee for $1 all summer.
(Translated) Very slow car service in most of the McDonalds where we go (even those on the road from Quebec to Mtl) (Original) Service à l'auto très lent dans la plupart des McDo où l'on va (même ceux sur la route de Québec à Mtl)
(Translated) Restaurant closes only drive-thru (Original) Restaurant ferme seulement service au volant
Slow and the sundae top keeps falling off and creates a big mess all over your (clean)clothes witch has happèn more than once.
(Translated) 10 minutes to wait for the order and there was no ice cream option available (Original) 10 minutes pour attendre la commande et il n’y avait aucune option de crème glacée disponible
Order a Habanero chicken sandwich and received what's in the photo below. I hope the Habanero flavor is in the chicken and not the topping since I don't have much. Also ordered a chocolate milkshake but never received a straw which I …
Love coming back here.
It's McDonald's
(Translated) good service (Original) Un bon service
(Translated) The service was very long, there was an error in my order, it was 7:00 am and the soft drink area was not very clean. Finally the floor was very slippery once the mop passed because it was soiled with grease. Have a good day (Original) Le service était très long, il on fait un erreur dans ma commande, il était 7h00 du matin et le coin boissons gazeuses n'était pas très propre. Pour finir le plancher était très glissant une fois la vadrouille passé parce que celle ci était souillée de graisse. Bonne journée
Dinner
(Translated) Quickly is very good (Original) Vite fait très bon
(Translated) Cold meal. We had to change it. Tasteless fries. (Original) Repas froid. Il a fallu qu'on le change. Frites sans goût.
I meant to rate 5
Worst McDonalds ever. Basically they don’t care. Food order is always messed up.
$3 BigMacs
(Translated) Very long drive-thru 25 min today 20 min yesterday (Original) Très long aux services aux volant 25 min aujourd'hui 20 min hier
Great day
(Translated) Very good (Original) Très bon
(Translated) Fast service (Original) Service rapide
(Translated) Not clean not nice to eat and it was mesh in the controls very desevan for a guy do (Original) Pas propre pas agréable de manger la et il étais mailler dans les commandes très desevan pour un mec do
(Translated) No error in my order but the service is not very good (Original) Pas d'erreur dans ma commande mais le service n'est pas très bon
(Translated) Very good service (Original) Très bon service
(Translated) Excellent service (Original) Excellent service
(Translated) I was disappointed everything was cold (Original) J'ai été déçu tout était froid
Large place. Clean and fast service
(Translated) What a mess in this mc do. A cramped, badly designed, badly designated place. 5 tables in total to eat there, incredible considering that it is the only mac do for the whole region !!! Only one control terminal was working, The others were broken. (Original) Quel bordel dans ce mc do. Endroit exigu, mal conçu, mal désigné. 5 tables au total pour y manger , incroyable vu que c'est le seul mac do pour tout la région !!! Une seule borne de commande fonctionnait, Les autres brisée.
Clean facilities and friendly service.
(Translated) The mcdo Saint-Anne is the best mcdo I've been to. It is very clean and the staff are super smiling and friendly they are always very polite! In addition, the service is very fast and I never had an error on an order! I go there regularly and have never had a problem. I love driving as much! The girls are always smiling and enthusiastic !!! I love this mcdo thank you not let go! (Original) Le mcdo Saint-Anne est le meilleur que mcdo où je suis allée. Il est très propre et les employés sont super souriant et sympathique ils sont toujours très polis! De plus, le service est très rapide et je n'ai jamais eu d'erreur sur une commande!!! J'y vais régulièrement et je n'ai jamais eu de problème. J'aime autant le service au volant! Les jeunes filles sont toujours souriantes et enthousiaste!!! J'adore ce mcdo merci lâchez pas!!!
Excellent staff & Friendly
The first time I had a McLobster was right here.
Fast service, friendly faces
Well, they served my wife a burger that someone had already taken a bite out of. When my wife brings back to ask for another cheeseburger, the manager suggested that my wife was lying and that none of her staff would ever do that. So she's accusing my wife of a lying for a cheeseburger? I called the owner, he offered us a free meal and an apology. I'm giving them three stars. Mostly because he returned our call.
(Translated) Wait 10 minutes at drive-thru for a coffee and ask for "sorry" (Original) Attendre 10 minutes aux services à l'auto pour un café et faire répondre "désolé"
Lunch
(Translated) Very nice dynamic team very pleasant .. (Original) Tres belle equipe dynamique tres agreable..
Very busy with Spring Break..
(Translated) The dirtiest McDonald's I have ever seen in Quebec. Poorly educated staff with an incredible expectation (Original) Le plus sale McDonald que j’ai jamais vu au Québec. Personnel mal éduqué avec Une attente incroyable
Loving it
(Translated) Tres bon smoutie au ananana et mangue (Original) Tres bon smoutie au ananana et mangue
(Translated) Lousy service (Original) Service nul
Not staffed properly for the long weekend in a tourist area.
slow service and mixed up orders
Rude, unpleasant, (most often always), drive-thru cashier at 11.30am, refuses to allow me my discounted coffee because MacDonald's app closed on me while paying and the coupon on the app is not even read by every other cashier, it is simply for customers benefit.
(Translated) The slowest McDonald's car service in the province! :) Seriously, times after times, it's very long and often command errors. The lack of competition keeps the establishment alive. (Original) Le service à l'auto Mc Donald's le plus lent de la province! : ) Sérieusement, fois après fois, c'est très long et souvent des erreurs de commandes. Le manque de compétition maintien l'établissement en vie.
(Translated) It is 7pm, 20min wait, the staff foolishly back, not attentive to their work, the place is very dirty sticky floors and bc table not cleaned and the bins that are full, plus the food not hot. (Original) Il est 7hpm, 20 min d attente,le personnel niaise en arrière ,pas attentionné à leur travail, la place est très sale les planchers collant et bc de table pas nettoyé et les poubelles qui sont pleines,en plus la bouffe pas chaud.
Great clean location with nice staff.
Drive through soooo slow
I don't eat there, the last time I ate there I got food poisoning and I never went back
close to work good job staff✋
(Translated) I've lived in Sainte-Anne de Beaupré for almost 11 years, and I would like to say that at least once in two, I never receive the right order. The worst part is that I have worked in a McDonald's before, and there is NO excuse for not giving exactly what the customer asks for. I ordered a PANNÉ chicken Caesar salad, I get a GRILLED chicken Caesar salad, with GREEK sauce. Ok, I eat it anyway because it's good (nevertheless it's disappointing to arrive home and discover that we don't have what we asked for). Yes, I should have checked before I left, but the cooks would also have to do their job correctly (or the cashiers) who are allowed too big to enter the correct order into the system. That's not all ; in the same order, I ask for a trio of 10 croquettes, I get 7. I wonder why I keep giving them my money. Yes, I like McDonald's, and their food comforts me a bit after a long day, but how boring it is to trust people who are not competent. Seriously, if you want to eat McDonald's in Saint-Anne de Beaupré, don't expect a miracle. And fast service, forget it. There aren't many people and it takes 10 minutes to get your food. (Original) Ça fait près de 11 ans que j'habite à Sainte-Anne de Beaupré, et j'voudrais dire qu'au moins une fois sur deux, je ne reçois jamais la bonne commande. Le pire, c'est que j'ai déjà travaillé dans un McDo, et y'a AUCUNE excuse pour ne pas donner exactement ce que le client demande. J'ai commandé une salade césar poulet PANNÉ, je reçois une salade ''césar'' poulé GRILLÉ, avec de la sauce GRECQUE. Ok, j'la mange quand même parce que c'est bon (n'empêche que c'est décevant arriver chez soi et découvrir qu'on a pas ce qu'on a demandé). Oui, j'aurais dû vérifier avant de partir, mais faudrait aussi que les cuisiniers fassent leur job correctement (ou les caissier/ères) qui ont le droit trop gros pour entrer la bonne commande dans le système. Ce n'est pas tout ; dans la même commande, je demande un trio 10 croquettes, j'en reçois 7. Je me demande pourquoi je continue de leur donner mon argent. Oui, j'aime le McDo, pis leur bouffe me réconforte un peu après une longue journée, mais criss que c'est plate se fier à du monde pas compétent. Sérieux, si vous voulez manger du McDo à Saint-Anne de Beaupré, attendez-vous pas à un miracle. Et le service rapide, oubliez ça. Y'a pas de monde pis ça prend 10 minutes recevoir ta bouffe.
(Translated) Fast (Original) Rapide
Employees were rude while I was paying cash, extending their debit machine towards me and when she saw I had cash she rolled her eyes.
As McDonald's go, this one seems to be running at half mass. During a rush (by small town standards ~8ppl & drive thru) your gonna wait a while to place your order unless you use the kiosk. Kiosk machines are always out of paper so good luck knowing your order number. Additional (McChicken) sauces exist only in styrofoam cups, not sealed packages like every other McDonalds, which they charge more then elsewhere for too. Food is, well it's McDonalds so pretty standard, par for course.
Big lines for drive through
(Translated) Very short and fast service . (Original) Service très courtoie et rapide .
Wow
Meal type
(Translated) It was a bit long like being forgotten but the food was perfect (Original) C'était un peu long l'impression d'être oublié mais la nourriture était parfaite
(Translated) Service very slow driving (Original) Service au volant très lent
Nice
If you can't even handle making a burger properly, you should just give up and apply for welfare. Because you are useless.
My best friend lol
"Juicy" 1/4 pounder was so dry ????♂️
Kids love it!
Stop to get a bite and try to upload a video the internet was way too slow.
Wonderful service I have gone their during the covid time so there was so many restrictions to follow still it is one of the best store in Nova Scotia
(Translated) Good service (Original) Bon service
Great staffing during days but after 12am not nearly enough.
(Translated) Very well (Original) Très bien
Go food
(Translated) Fast service (Original) Service rapide
(Translated) Good service thank you (Original) Bon service merci
Same ol same ol
Let's begin with the fact that everytime I go in to order a burger they somehow manage to screw my order up. Is 4 mcdoubles with 2 sides of Mac sauce to hard to comprehend? Or lets say you order something like a spicy chipotle burger and they ONLY PUT CHIPOTLE SAUCE ON IT when my receipt was exactly how I ordered it. The cook is an inbred (clearly if he can't read an order slip) the staff are completely incompetent. 10/10 only eat here if your actually about to kneel over and die. Otherwise there's a Harvey's right down the street. Or like a thousand pizza places since it's port colborne and we have not much diversity with our food choices.
Nice place for eat out.
(Translated) Mc do de M... closed at 7.30pm on a Friday and the young people in the kitchen are laughing as everyone turns around! Well done! I will never go again! (Original) Mc do de M... fermé à 19h30 un vendredi et les jeunes dans la cuisine rient en retournant tout le monde! Bravo! Je n'irai plus jamais!
Went to a Port Colborne one, it took so long and the fries were stone cold and they even made the milkshake poorly...is that possible?
I don't eat at McDonald's
(Translated) Fast service and friendly, smiling staff! (Original) Service rapide et personnel amical et souriant !
(Translated) Slow driving service, lack of staff. (Original) Service au volant plutôt lent, manque de personnel.
(Translated) great service (Original) Excellent services
Reliable fast-food
(Translated) Clean and modern. However, employees are less present at the counter ... (Original) Propre et moderne. Les employés sont toutefois moins présent au comptoir...
(Translated) Very messy, no table washed and on the floor it was awful. I've never seen a dirty Mc Do. Sorry for the owners. (Original) Très malpropres ,aucun table de lavé et sur le plancher c'était affreux . J'ai jamais vue un Mc Do aussi sale . Désolée pour les propriétaires .
Very busy, staff does a great job trying to get orders out correctly and quickly. I always order a special burger and I've never had a problem with it. Managers are very polite to customers and not openly cruel to staff either. it's a nice spot to have a coffee or lunch with friends
(Translated) not great, dirty is this mc donald a little cleaner would be good but I love your food your service is a little slow but we are well received by your waiter and your cashier but the toilets are disgusting (Original) pas super, sale est ce mc donald un peu plus propre serais bien mais j'adore votre nourriture votre servise est un peu lent mais nous somme bien aceuit par vos serveur et votre cassière mais les wc sont dégeulasse
Good food and friendly service
Take out
(Translated) Sorry it may be my experience, but it was the slowest service I received from a Mcdo to date. Friendly and smiling staff but not their business. (Original) Désolé c'est peut être mon expérience, mais c'était le plus lent service reçu d'un Mcdo a date. Personnel accueillant et souriant mais pas à leur affaire.
(Translated) 50 min wait for drive-thru ... (Original) 50 min d'attente pour la commande à l'auto ...
Slow service after 2nd drive thru put in.
The service is not the most ideal but hey it's food
learn how to manage a restaurant.
Friendly service,rooms were immaculate. Highly recommend. Will visit next year for sure
McDonald’s is our go to place for breakfast when we travel. This McDonald’s was very disappointing. No smile by the cashier or the manager that served us. The condiment station was empty and ketchup all over. The garbages were full from the night before. The tables were not wiped down. We were there at 8am. I expected it to be clean. No night crew?
Used to like it because their coffee is great but bought an egg McMuffin at dinner. Must have bee old because it was so green inside I threw it away. Smelled awful!
(Translated) Extremely slow service. More than 25 minutes of waiting for a chicken junior. The restaurant is very dirty and there is trash all over the floor and tables. (Original) Service extrêmement lent. Plus de 25 minutes d'attente pour un junior au poulet. Le restaurant est très sale et il y a des déchets partout sur le plancher et les tables.
Very nice staff, served promptly, good was good.
Good cheap not the healthiest food
Classic fastfood
Very poor service
Meal type
It was MacDonalds during lockdown No inside seating. Drive through or take out. Food is always consistantly the same
(Translated) Fast expensive (Original) Rapide dispendieuse
(Translated) I took the BigMac trio and unlike Mcdo's ads that say everything is hotter, well everything was cold! Big disappointment! (Original) J'ai pris le trio BigMac et contrairement aux annonces de Mcdo qui disent que tout est plus chaud, et bien tout était froid! Grande déception !
Service
Service was slow food was good
drive thru service was terrible my whole order was messed up and they had me come onto the store to fix the mess up
Slow service but otherwise great always cleans and nice staff
(Translated) Not clean. (Original) Pas propre.
It can be very busy here, food is good. The playplace is often busy and could use a good cleaning.
Very slow service (
Poor attitude from the drive thru attendant and debit machine never seems to be up when I come around
It's only getting worse! hahaha I bought dinner for the family, regrettably. Are you ready for the list, just from THIS visit? Mine : - Quarter LB BLT... kid forgot the bacon, HAHAHA. And I quite possibly got a scrap of lettuce that fell on the floor. Even if it did, I only got 1 little piece :( - XL Fries were only half full (My girlfriend's regular fry had more) -Fries were so salty I felt good about not throwing away a full XL Fry anyway Girlfriends: -Big Mac with no pickles - Of course they gave her pickles. Also, FORGOT THE MAC SAUCE. LIKE, THAT'S WHAT IT'S ABOUT! -Fries, again were thrown away due to excess salt Daughter: Happy Meal, Cheeseburger with just ketchup : -This kid, yet again, forgot to put anything on my daughters burger. Except onions. Tons of them. A meat patty and 1/4 of an onion. Thrown away. -Fries, were surprisingly thrown away due to excess salt. All in all, I spent around 20 bucks for 3 flat pops. Completely disgusting, and I hope they fire the kid that was working on July 27th, 2016, at 6:30.
Service
(Translated) Always eat once in a while at McDonald's (Original) Toujours bon manger une fois de temps en temps au McDo
They got my order wrong
They always run out of older kids toys in happy meals, don't tell you and you end up with some 1 year old book, and a very upset child that wanted space jam! This has NEVER happened at any other McDonalds other than Port. And it's happened 3 times in 3 months.
Best coffee in town and great service as well
Pretty good
Food is usually cold and the wait is too long. Drive thru orders are rarely correct.
Good coffee and hashbrowns (as usual). The wait was long but it was a long weekend. Would go back :)
Service
(Translated) Service very fast compare to other and no errors in our orders (Original) Service asser rapide comparer a d autre et aucune erreur dans nos commandes
Quick in and out and love McDonald's coffee
Worst McDonald's in the world. They mess up my order everytime.
Disappointed that you discontinued the oatmeal cookies the cookies you have now are too sweet i believe oatmeal is the healthy option
(Translated) Messy toilet and slow service but the cashier was very nice. (Original) Toilette malpropre et service lent mais la caissière était très gentille.
(Translated) Service to the car much too long and I had to order a mac chicken extra sauce jalapeno and he gave me a normal (Original) Service a l'auto beaucoup trop long et jaij commender un mac poulet extra sauce jalapeno et il mon donnée un normal
It's fast food. Enough said.
Well maintained and clean. The staff are very friendly and attentive. Our go to McDonald's in Niagara. We live in Welland!
Good service with a smile.
apple pies burnt,coffee orders wrong closes early. 2019 still no changes.
(Translated) A delight (Original) Un delice
Clean...fast meals.....friendly staff
(Translated) This mcdo is simply disgusting, (Cleanliness, service, quality of food) On 10 visits, we missed my order 9 times. (Original) Ce mcdo est simplement deguelasse , ( Propreter , service , qualiter de la nouriture) Sur 10 visite , on a manquer ma comande 9 fois.
(Translated) When he lacks kibble, he gives potatoes for lunch (Original) Quand il manque de croquette, il donne des patates à déjeuner
(Translated) Since the change of tenant the quality has suffered a bit, and it is difficult to understand because the staff mostly speaks Indian. We have been here every year since 1999 and allow ourselves this rating. (Original) Seit Pächterwechsel hat die Qualitöt etwas gelitten, auch wird man nur schwer verstanden, da das Personal zumeist indisch spricht. Wir sind seit 1999 jedes Jahr hier und erlauben uns diese Bewertung.
(Translated) The working atmosphere and the friendliness of the employees (Original) L'ambiance de travail et la gentillesse des employés
Love their coffee
I'm loving it
(Translated) Long service than usual in the morning but ok (Original) Service long que d'habitude le matin mais correct
(Translated) Slow service to the car, at least this time the food was hot and I did not have to go back inside to ask that I be exchanged my order like last time! (Original) Service lent à l'auto, au moins cette fois la nourriture était chaude et je n'ai pas du retourner à l'intérieur pour demander qu'on m'échange ma commande comme la dernière fois !
(Translated) No service, did not want to serve me what I asked for. 27 December 2021, 19:20 (Original) Aucun service, n’as pas voulu me servir ce que je demandais. 27 décembre 2021, 19:20
yummy french fries
Mcflurry was really good :D
The McDonald's in Port Colborne.
Regular McDonald's place
Quick & efficient drive-thru.
(Translated) I love (Original) Jadore
(Translated) We couldn't even order inside (Original) On ne pouvait même pas commandé à l intérieur
Loving my ice cream treats!
Fast efficient service.
For what ever reason this location always makes you pull up and wait for your drive threw order....every time! The one time I ordered a Mc double and I had to pull up! ????
Service was a little slip but order was correct and hot
Fast service!
(Translated) Rotten service, poorly organized long wait on a Sunday evening, ordering error. (Original) Service pourrie attente longue mal organisée un dimanche soir erreur de commandes.
Fast!
always slow and don't get order rite
Bagel sandwiches are way better than Tim hortons. Fast friendly service. Very clean
(Translated) Poor service, error on the order and very long wait (Original) Service médiocre , erreur sur la commande et très long d'attente
Great as always
(Translated) Fast service. (Original) Service rapide.
(Translated) The opening hours are 6hrs to 22 hrs in winters (Original) Les heures d'ouverture sont de 6hrs à 22 hrs en hivers
I do not reccomend coming here late night, as the burgers are not warm and the fries a little stale. Pop was nice and cold though and service was prompt...just wish I went somewheres else to eat as that was 15$ down the drain as i through most of it out
Friendly staff. Wait for food seems very long for a fast food place. Order usually has an error in it
It's alright
(Translated) The best coffee in town (Original) Le meilleur café en ville
(Translated) It is one of the best renovated McDonalds on the North Shore, the service is excellent. (Original) C'est un des McDonald's les mieux rénové de la Côte-Nord le service est excellent.
Staff is great, latte machine has been broken since the end of January. Mobile app doesn't let you pick up happy meals. ALWAYS packed with cars in the drive through, curbside was moved for staff safety and is now inaccessible due to drive …
(Translated) You are not 24 hours a day. It's ridiculous (Original) Vous êtes pas 24 heures sur 24 . Cest RIDICULE
Take out
Been going to this Mcd for a long time. I love their coffee. If no lineup service is very quick. Friendly staff. Have not started using their app yet, thinking about it.
Very dirty Full of Fly that impossible to sit 10 seconds Worse than Afghanistan to noisy too staffs. Talk loud
(Translated) A very clean place in as well as outside. Fast service and puts very good. (Original) Un lieu très propre dedans comme dehors. Service rapide et met très bon.
A great place to come eat with kids
(Translated) The best 5 burger cheeses I've eaten (Original) Les meilleurs 5 cheeses burger que j'ai mangé
Fast food
(Translated) Today the service was execrable. We waited 30 minutes to finally see our number disappear from the table of orders. After informing the employees we waited a short while. I'm being asked for my number again, but no one seems to be really taking charge. 2 coffees and 1 sundae! I'm rather patient but the ridiculous thing happens when one of the employees, who knew about us, comes back from the coffee machines, empty-handed, and then starts talking about his personal problems with another customer who was waiting too. Can not see her? I asked for a refund. Refund cold, no excuses..but it's ok, because I too would have had a silly look with a team like that. It was a very funny day! For stress management I give them a big fat 10! (Original) Aujourd'hui le service était exécrable. Nous avons attendu 30 minutes pour finalement voir notre numéro disparaitre du tableau des commandes . Après avoir avisé les employés nous avons attendu encore un bref moment. On me redemande mon numéro que je confirme de nouveau, mais personne ne semble prendre réellement notre commande en charge. 2 cafés et 1 sundae ! Je suis plutôt patiente mais le comble du ridicule arrive lorsque l'une des employés, qui était au courant pour nous, revient des machines à café, les mains vides, puis se met à discuter tout bonnement de ses problèmes personnels avec un autre client qui attendait aussi. Voyon sa se peux pas? J'ai demandé un remboursement. Remboursement froid, sans excuses..mais c'est correct, parceque moi aussi j'aurais eu un air bête avec une équipe comme ça. C'était une bien drôle de journée! Pour la gestion du stress je leur donne un beau gros 10 !
Friendly ladies and gents. It's a Mc Donalds, so fairly standard. Morning crew is great! Quick and efficient!
Typical McDonald's. We had good service.
(Translated) Excellent (Original) Excellent
Ordered a big mac with lettuce and abit of sauce nothing else, but they put cheese on it anyway
(Translated) Quick service and my meal was hot. (Original) Service rapide et mon repas était chaud.
It's McDonald's but run well
(Translated) We arrive at the car service on a Saturday morning around 7am. We order three lunches, we are the only ones at the counter. Result: more than 20 minutes waiting for an incomplete order. Yet there were three employees and no excuses from them. (Original) On arrive au service à l'auto un samedi matin vers 7h am. On commande trois déjeuners, nous sommes les seuls au comptoir. Résultat: plus de 20 minutes d'attente pour une commande incomplète. Pourtant, il y avait trois employés et aucune excuse de leur part.
(Translated) A McDonald's like the others. No playroom. (Original) Un McDonald's comme les autres. Pas de salle de jeux.
(Translated) It's been 2 times that I come and Servive driving .. very very long !!!! And the first time I had not received the right order! He should close it !!! (Original) Sa fait 2 fois que je vien et Servive au volant .. très très long !!!! Et la premiere fois javais pas recu la bonne commande ! Il devrait le fermer !!!
(Translated) It is written open 24h, on the door is marked 2:00 and there, it is 23:00 and the restaurant is closed ... not strong! (Original) C'est écrit ouvert 24h, sur la porte c'est marqué 2h00 et là, il est 23h00 et le resto est fermé...pas fort!
(Translated) 20 minutes to prepare 4 quarter pound BLTs, that seemed like a long time; I take the Mtl-Lac St-Jean route regularly and I stop there once a year and each time I regret it; it really looks like a schoolyard behind the counter, it lacks the supervisor so that it runs a little faster ... (Original) 20 minutes pour préparer 4 BLT quart de livres, ça m'a semblé long; je fais la route Mtl-Lac St-Jean régulièrement et j'y arrête une fois par année et à chaque fois je le regrette; vraiment on dirait une cour d'école derrière le comptoir, il manque le surveillant pour que ça roule un peu plus vite...
The friendliest staff I have ever encountered works here. Looks like they have an amazing manager that they all respect.
Standard
(Translated) Thank you it's a pleasure to contribute in my own way :) (Original) Merci c'est un plaisir de contribuer a ma façon :)
I love your coffee. I love your staff at this place. Charming people. But I don't much like your food as a whole. Price is high too. I go to Tim's for food though I don't like their washrooms. Yours better. Even staff yours better. But food I like theirs.
New owners suck
Service sucks too slow and the food was cold.
Would be nice to get what I ordered.
Good food, good service
Went for breakfast on my way to work my coffee was cold .. and no I didn't ask for an iced coffee
(Translated) always good :) (Original) toujours bon :)
(Translated) Week from August 1 to 8 Employees use inappropriate or even rude language when talking to each other behind the counter or in the back even if customers are present at the front of the restaurant. The tone used is really too loud. (Original) Semaine du 1 au 8 Août Les employés ont un langage inadéquat voire grossier lorsqu ils parlent entre eux derrière le comptoir ou à l'arrière même si des clients sont présents à l'avant du restaurant.Le ton utilisé est vraiment trop fort.
Junior chicken best.
(Translated) It turns out that we ask me the question ..... for the xieth time I eat someone else's order???????? (Original) Ca adonne ben qu on m.pose la question.....pour une xieme fois j mange la commande de quelquun d autres????????
they have the best iced coffee ive tasted
(Translated) improved service almost perfect, a mcdo that does not envy others !! @ (Original) service ameliore presque parfait ,un mcdo qui n'envie rien aux autres !!@
(Translated) tiny (Original) minuscule
(Translated) Good service to discover (Original) Bon service à découvrir
(Translated) The restaurant was clean, the service was relatively fast, the fries were succulent and my wrap too. (Original) Le restaurant était propre, le service à été relativement rapide, les frites étaient succulentes et mon wrap aussi.
Meal type
Takes forever to get your food...
Excellent
The staff were friendly & polite. Fast sevice and when something was missing from our take out order they were more than happy to correct the mistake
(Translated) very poorly organized. during the ruch. we waited 30 to 40 minutes to be served at the car service. (Original) très mal organisé .lors de ruch.avons attendu 30 à 40 minutes pour être servi au service à l auto.
Normal
(Translated) Lack of cleaning staff emptied trash thank you! (Original) Manque de personnel pour le ménage vidé les poubelles merci!
(Translated) Disaster !!! There is always something missing in the orders and in the end it's cold ... (Original) Désastre !!! Il manque toujours quelque chose dans les commandes et au final c'est froid ...
Getting pricey... for mediocre food and service
(Translated) Big lack of staff and so big lack of service. The "fast food" loses its meaning. (Original) Gros manque de personnel et donc gros manque de service. La ou "fast food" perd tout son sens.
Emily K is a terrific worker, she was kind and always had a smile on her face. She made my ice coffee perfectly, thank you Emily!
(Translated) Don't give everything you ask for. Speak badly, beast. (Original) Donne pas toute ce qu’on le demande. Parle mal, bête.
Usually, long time waiting the orders.
Meal type
The usual deal but very clean and conveniently located. Staff was friendly and even with my limited French I have no problem getting service
(Translated) Very dirty, toilet not clean, food cold, fries everywhere on the floor, the walls were disgusting, ketchup all over the counter. (Original) Tres sal, toilette pas propre, bouffe froide, des frites partout a terre, les murs c'était dégueulasse, du ketchup partout sur le comptoir.
Usually I have enjoyed going to this location but after my last visit I'm not impressed. Location is newly renovated and had the touch screen order. Ordered at the touch screen since no one was at cash and the staff seemed to be frantically running around filling orders. After placing my order my receipt spit out blank so I didn't even know my order number. Waited at cash until the 3 people working near the counter stopped ignoring me and asked for a reprint. They asked what I ordered (large iced coffee, bagel breakfast sandwich, hash brown). They just brought my food over but instead brought a medium iced coffee. When I pointed out that I got a medium and not a large the first girl said "no that's a large" and walked away. The two girls behind her noticed her mistake and just pulled out a large cup and fixed it. When I again asked for a receipt reprint they told me that since I ordered on the screen they can't reprint it. Terrible experience and now I'll have to wait and call head office since I don't have a receipt to fill out the survey.
Service
Very clean. Fast service.
(Translated) We ordered 6 sandwiches for lunch, 1 large coffee and 2 small juices. After many difficulties to be understood for the order, we advance to the 2nd window without being too sure that it is there that we must be. A girl without any smile hands us the payment terminal and goes to take another order. It is very cold outside and my spouse waits for 5 minutes with his arm extended with the machine, the window open and the children freezing inside the car. The clerk, without smiles, comes back for the machine and rolls her eyes when my partner points out that it's cold. We close the window and after a few minutes, the same clerk, still without a smile, hands the order without a word or hello. We only have 3 napkins for 2 adults and 2 children. My spouse asks me for the bill to file a complaint and, surprisingly, no bill in the bag. Really, disastrous customer service. (Original) Nous avons commandé au service à l'auto 6 sandwichs déjeuner, 1 grand café et 2 petits jus. Après bien des difficultés à se faire comprendre pour la commande, nous avançons au 2e guichet sans être trop sûr que c'est bien là qu'on doit être. Une jeune fille sans aucun sourire nous tend le terminal de paiement et s'en va prendre une autre commande. Il fait très froid dehors et mon conjoint attend pendant 5minutes le bras tendu avec la machine, la fenêtre ouverte et les enfants qui gèlent à l'intérieur de l'auto. La commis, sans sourire reviens chercher la machine et lève les yeux au ciel lorsque mon conjoint lui fait remarquer qu'il fait froid. Nous fermons la fenêtre et après quelques minutes, la même commis, toujours sans sourire, tend la commande sans un mot ni bonjour. Nous n'avons que 3 serviettes de table pour 2adultes et 2 enfants. Mon conjoint me demande la facture pour porter plainte et, surprise, pas de facture dans le sac. Vraiment, service à la clientèle désastreux.
Very busy, spoke English , quick service
(Translated) It is a mcdo like any other in addition to being very long (15 min, turnover, a fries and coffee) and the depressed employee (e), cold and not very salty fries, turnover with apple not fresh. (Original) C'est un mcdo comme un autre en plus d'être très long (15 min,chausson, une frite et café) et les employée dépressif(e), frite froide et peu salé, chausson au pomme pas frait.
Service was good but can impress more if the cleaning of washrooms and eating area was better.
Awesome place
Service
Expensive milkshakes 4$ for a medium
Meal type
Its average McDonald's stuff. Breakfast is bomb tho
Port McDonald's is always good.
Standard as always
(Translated) 1 hour for finally there are missing burger in the order, The service is less and less good over time, (Original) 1 heure pour finalement qu'il manque des burger dans la commande, Le service est de moins en moins bon avec le temps,
terrible service. dont use drivethru . order always incorrect
They no longer have grilled cheese in the happy meal. Now everything in a happy meal consists of meat! Bring back Grilled Cheese fo kids!!
(Translated) Not very clean ten minutes before having a simple coffee really unacceptable I do not recommend at all poorly trained staff ... to be avoided completely (Original) Pas très propre dix minutes avant d'avoir un simple café vraiment inacceptable je ne recommande pas du tout personnel mal formé... à éviter complètement
(Translated) My double burger cheeses which are for me my pinnacle in McDonald's were lukewarm and the bread just roti, finished for me the restaurant located in St Anne de Beaupré. (Original) Mes cheeses Burger double qui sont pour moi mes summum dans les McDonald's étaient tièdes et le pain à peine roti, fini pour moi le resto situé à St Anne de Beaupré.
Looks new.
Dine in
Very pleasant workers, and fast service at MacDonald's, Port Hawkesbury outlet
well what can I say MacDonald was good as normal but the services could be picked up a little n some cashier can be very rude don't get me wrong I would say 3 out 10 cashier would be rude
This place is awful never had any food ready and it’s fast food b
Pass at 17h15 at the drive thru no body else than me . order a big Mac trio meal changed my French fries for a poutine and 6 mcnuggets . order in French my first language . the girl could not understand cuz her mic was not working well could not understand her . ask her to change her battery or mic but did not happened. Then when I arrived 2 min after at the paying and service widows I waited until 17h25 for finally they ask me to move to the waiting area waited another 5 minutes. So it took 15 minutes to get my meal when nobody in line in front of me. Been in others mcdo with long lines up and takes less times waiting. And got no fork in my bag for my poutine. How do you expect someone to eat French fries with full of gravy on eat without a fork! I am very disappointed of my visit. And I m from château richer don't if I will go back there... With that kind of service
I like that they have comptur there to order your food
Do not order through Uber Eats with them. Tried a few times and literally every time items were missing. Also horrible when ordering with their app, and drive-thru. Stopped ordering or going there and have made the switch to Harvey's. …
(Translated) Driver service poor. Very long wait. Food with appearance of having stayed in the stove for a long time before being served and often lacks either bacon or items in the order (Original) Service au volant médiocre. Attente très longue. Nourriture avec apparence d'avoir rester longtemps dans le réchaud avant d'être servi et manque souvent soit le bacon ou des items dans la commande
The kids on the short bus can do a better job.
bad
Ice cream was so soft it was like a milkshake instead of a sundae :( staff was goofing around instead of preparing our order, six orders behind us and they were chatting instead of working
Could respond faster to orders
(Translated) Not even deserves a star. Extremely bad time management. Cars are waiting in the McDrive for over 20 minutes and the workers are chatting more than working! Very bad level MCDONALD'S. (Original) Eigentlich nicht mal einen Stern verdient. Extrem schlechtes Zeitmanagement. Autos warten im McDrive über 20 min und die Arbeiterinnen quatschen mehr als zu arbeiten! Ganz schlechtes Niveau MCDONALD'S.
Always gets my coffee right!
(Translated) Waiting time at the steering wheel too long. Errors often present in the commands. For the rest, it's ok. (Original) Temp d'attente au service au volant trop long. Erreurs souvent présente dans les commandes. Pour le reste, c'est ok.
(Translated) Same as the others, better with coupons. (Original) Même chose que les autres , meilleure avec des coupons .
Really had great experience, fast service, very friendly staff, lobby was so clean, the new staff and managers are too good, food was hot and fresh, was super happy. I recommend you all to have this great experience @Port hawkesbury McDonalds Store. ❤️❤️✌️
If you plan on going through the Drive Thru and want Ketchup, you'll have to ask for it. Very tasty Bacon Mcdouble burgers!
Order a double hamburger get one patty. Order a sundae get a half full tiny container for double the price it was last year. Order a real sandwhich and be prepared to miss half the toppings.This location specifically is terrible and usually has cold food to boot. Cheers McDonalds Port Colborne ! New current manager is garbage btw :)
(Translated) This week I went to McDonald's in Ste-Anne de Beaupré. Increasingly, this kind of trade encourages front desk ordering. The counter did not work, it was long and impersonal for me to be served, the employees did not look at us. In short, I have been going to a McDonald's restaurant for a long time, and I will be very long before going back. (Original) Cette semaine je me suis rendu au McDonald's de Ste-Anne de Beaupré. De plus en plus, ce genre de commerce encourage la commande par guichet à l'avant. Le guichet ne fonctionnait pas, ce fut long et impersonnel pour me faire servir, les employés ne nous regarde pas. Bref, il y avait longtemps que je n'étais aller dans un restaurant McDonald's, et je serai encore très longtemps avant d'y retourner.
Its nasty and now no 1 dollar coffee getting stingy yall
(Translated) Good food, poor service (Original) Bouffe bonne, service médiocre
Good coffee
Good !
Good
Fast and accurate .
Friendly
Honestly hate going here. But it's fast food with slow service. They are always so busy. And never have enough staff. My order is always wrong and it's just went all down hill. McDonald's used to be a happy place now it's just like a depressed adult. Thay hates children and can't get anything right. So disappointed :(
Good convenient location. Drive thru was efficient and staff friendly. Will return.
You could order inside but you had to eat in your car. I thought that since we were at stage 3 that that would be unnecessary. Will not go back until that gets rectified.
I ordered a Mc double basically got a cheeseburger and the wait time was pretty long
Just Mc donalds
Excellent friendly customer service. Needed to replenish the condiments though. No salt to be had. Told the CSR and she handed me 2 packets. Better than none lol
Have only ever received what was ordered about 10% of time. Don't even bother.
Stayed near the area for weeks due to work and had to grab a quick bite to eat. I’ve gotten food from here 4 times and every time the food was prepared horribly, undercooked, or the sauce is all over my wrapper
Way better experience than A&W. Fast food cooked right.
Great $5 deals
Good comfort food BLT1/4 pounder
Quick service!
(Translated) The interior of the restaurant is closed due to the lack of employees, so no access to the toilets and in addition people knocked on doors locked thinking they could go to land and order .... SORRY !!! (Original) L'intérieur du resto est fermé dû au manque d'employé, donc pas accès aux toilettes et en plus les gens se frappé à des portes barré pensant pouvoir aller aux terre et commander....DÉSOLANT !!!
Meal type
(Translated) Clean with distance measure (Original) Propre avec mesure de distanciation
The location is practical, but only available at drive-thru so not a lot more to say...
(Translated) Mc, Donald ... Globally recognized restaurant chain with no respect for customers and family. No accomodations to eat inside eaten outside in the rain mc, Donald d 'in royally crazy. Should boycott this restaurant chain We are really far from the cleanliness of this restaurant chain (Original) Mc, Donald... Chaîne de restauration mondialement reconnu et avoir aucun respect pour les clients et la famille. Aucune acomodations pour manger à l intérieur mangé dehors à la pluie mc, Donald d' en fou royalement. Ont devrait boycotter cette chaîne de restauration Nous sommes vraiment loin de la propreté des cette chaîne de restauration
Customer service would be good however when at the cash and employees are still having their conversation between me ordering is not very good. Also when I'm sitting in the dining room hearing everything the employees are talking about "their weekend events drunken messes, how old people are, etc" not appropriate
Very slow. Waited for 20 minutes in drive-thru.
(Translated) In the evening 21:30; the restaurant is empty, two employees (2 girls) sitting at a table, chatting on the back of their supervisor, the restaurant is dirty. Not classy ... not clean ... (Original) En soirée 21h30; le resto est vide, deux employées ( 2 filles)assis à une table, jacassent sur dos de leur superviseur, le resto est sale. Pas chic... pas propre...
Not the best food in town
One of the best McDonald's around for not making mistakes or missing food items! Burgers are never greasy, and fries are never cold.
(Translated) too small (Original) trop petit
(Translated) 4 order 4 errors in my opinion the owner must lose money ... (Original) 4 commande 4 erreurs dapres moi le propriétaire doit perdre de l'argent...
(Translated) At the time of my 1st visit, the restaurant seemed too small depending on the traffic. It is still a 4 * because the speed of the service was not greatly affected. On my second visit I used the car service but it was not faster. In the end, I recommend driving while at meal times to avoid ending up in a crowd inside. (Original) Au moment de ma 1ère visite, le restaurant semblait trop petit en fonction de l'achalandage. C'est quand-même un 4* car la rapidité du service n'a pas été trop grandement affecté. À ma seconde visite j'ai utilisé le service à l'auto mais ça n'a pas été plus rapide. Au final, je recommande le service au volant sur l'heure des repas pour éviter de se retrouver dans un attroupement à l'intérieur.
Good coffee, busy
The place really sucks it's like going to a zombie zoo
Slow. Unclean. Untrained staff.
Great. Burgerz
(Translated) Very good (Original) Tres bon
Very nice crew
Best coffee by far
(Translated) Too quickly sent to your plate for me (Original) Trop vite envoyé dans votre assiette pour ma part
Great place
Friendly
Its McDonalds.....not terribly high quality food, but the price and the convenience are good if you're on a schedule and have to grab something quick
(Translated) Small + strong traffic = often room (Original) Petit+fort achalandage = souvent salle
(Translated) Extremely slow service, waited 20 minutes for a coffee and 6 cookies. (Original) Service extrêmement lent, j'ai attendu 20 minutes pour un café et 6 biscuits.
Can NEVER get an order right,really gone down hill in the last year
(Translated) I have been in the auto service queue for 19 minutes and I am far from finished. It is a 3-4 minute pick-up car. (Original) Ça fait 19 minutes que je suis dans la file du service a l'auto et je suis loin d'en avoir fini. C'est une voiture aux 3-4 minutes à la cueillette.
Staff here is always friendly
Cold food Bad service to await cold food
(Translated) A very good service. A friendly and futuristic environment and decor. (Original) Un très bon service. Un environnement et un décor conviviable et futuriste.
(Translated) The cappuccinno of the 2 McDonald's in Granby is horrible, it is not a cappuccino but a latte with a little foam. The cappuccinno at McDonald's in La Malbaie is excellent; other McDonald's should be inspired by it. We boycott the McDonald's in Granby (Original) Le cappuccinno des 2 McDonald's de Granby est horrible ce n'est pas un cappuccino mais un café au lait avec un peu de mousse. Le cappuccinno du McDonald's de La Malbaie est excellent; les autres McDonald's devraient s'en inspirer. On boycotte les McDonald's de Granby
Great coffee and tiny donut.
Normally a great place to stop for a quick bite. Extremely slow, cold fries and the tables and floor all dirty. Same last time. What is happening?
(Translated) Always good Mcmuffin bacon (Original) Toujours bon le bacon Mcmuffin
Machine to take the order didn't have paper for the receipt, so I had to join the queue anyway to ask for my order number. Waiting times were really long, and all three of us received the wrong orders
(Translated) In my opinion before the service was better when we were waiting for our order directly at the checkout (Original) À mon avis avant le service était mieux lorsqu'on attendait notre commande directement à la caisse
(Translated) We are going to the restaurant at 1:45 in the morning and we have no response to the driving service and in the restaurant whereas it should be open until 2:00 (Original) Nous sommes allez au resto à 1h45 du matin et nous n’avons aucune réponse au service au volant et dans le restaurant alors qu’il devrait être ouvert jusqu’à 2h00
Terrible, forgot my order and sat in the drive through for about 20 mins. ????
(Translated) So slow that I left without ordering. (Original) Tellement lent que j'ai quitté sans commander.
I had to wait 14 minutes for a coffee and laute to then be told that the latte machine was broken ????. Getting close to 4:00 and I was the only customer there at the time. All of a sudden the place filled up. No fault of the cashier as she was the only one working. There were 4 other employees in the store when I got there one being a female management I assume as the uniform she had on. I think she thought it was more important to play around with 2 of the other employees as to help the poor girl on cash. I did get a little frustrated after 12 minutes waiting but assured the young cashier and the poor girl trying to help her get caught up as it was starting to get very busy. First time in all my years going to McDonald's I've ever experienced anything like that. Glad I wasn't getting dinner ????
The Family Day Bargains were wonderful!
Soggy bun & tasteless meat paddy.
Boo
Dine in
Long wait, food fair.
your typical McDonald's pretty clean, good food, but i suggest you know a bit of french. also i recommend chicken burger????
Great fast service great tasting
(Translated) I often travel to Charlevoix Quebec. Here is the festival of errors in orders. One might think that one McDo is worth another but no. I strongly recommend that you always check what is in your bag before leaving. (Original) Je fais souvent le trajet Charlevoix Québec. Ici, c'est le festival des erreurs dans les commandes. On pourrait croire qu'un McDo en vaut un autre mais non. Je vous recommande fortement de toujours vérifier ce qui se trouve dans votre sac avant de quitter.
The coffee is way better than the Tims on Main street! and a better price. If I have to stop for Java in Port, this is where I'll go now. The cups keep the coffee hotter for much longer, great for the road.
(Translated) Always smiling and friendly (Original) Toujours souriante et sympathique
Got a snack wrap and sauce was literally everywhere... Not in a good way and was only given one napkin. Kid taking the order was the most miserable creature. It is however very nicely renovated and is easy to get to from the highway.
Always great coffee.
(Translated) Fee or no employees (Original) Fee ou pas d employes
Fast food
Verry kind staff.
(Translated) We CANNOT eat in-place drive-thru only, so if you don't have a car you can't go????♂️???? (Original) Nous ne pouvons PAS manger sur place service au volant seulement, alors si vous n'avez pas de voiture vous ne pouvez pas y aller????♂️????
(Translated) It's clean and fast. It looks like a McDonald's but we get what we ordered. (Original) C'est propre et rapide. Ça ressemble à un McDo mais on reçoit ce qu'on a commandé.
They should really listen at the drive thru. How can you mess up a medium shake. But it was done. Ordered strawberry. Got chocolate. I had to go back.
(Translated) I went to drive-through, (Monday, June 11, 2018 around 3:00 p.m.) I ordered the chicken nuggets trio, they were tough, hardly edible, if I had eaten inside or on the terrace I would have turned them over. This is the first time that such a thing has happened to me at a McDonald's. Roland (Original) Je suis allé au service à l'auto, (lundi, 11 juin 2018 vers 15:00 h) j'ai commandé le trio croquettes de poulet, elles étaient dures, presque pas mangeables, si j'avais mangé à l'intérieur ou sur la terrasse je les aurais retournées. C'est la première fois qu'une telle chose m'arrive dans un McDonald. Roland
(Translated) 8:20 in the morning, the counter of condiments and soft drinks is room. There is ketchup everywhere. The paper towel dispenser is empty. I placed my order using the command terminals. After almost 15 minutes of waiting, I noticed that several customers who arrived after me already have their order. The attendant asks me what I'm waiting for. My order did not go to the kitchen. The staff placote, the guests wait. (Original) 8 h 20 le matin, le comptoir de condiments et boissons gazeuses est salle. Il y a du ketchup partout. Le distributeur de serviettes de papier est vide. J'ai passé ma commande à l'aide des bornes de commandes. Après près de 15 minutes d'attente, je constate que plusieurs clients arrivés après moi ont déjà leur commande. La préposée me demande ce que j'attends. Ma commande ne s'est pas rendue en cuisine. Le personnel placote, les clients attendent.
Friendly staff and very professional manager! Food have reached Mac's standard.
Honestly the fact that they always make you pull up to spot one and say we will bring your food out to you.... And then 10 minutes later you are getting your food... It's Fast Food McDonald's.... This has happened to me when nobody is even behind me...
(Translated) Good service. (Original) Bon service.
Snail drive thru
This McDonald's location literally sucks. Big time. I made an order by calling the actual McDonald's themselves and got a local taxi service to pick up and deliver my order. And when I received my order, they completely forgot a whole meal that I requested, so this location definitely lives up to it's reputation of screwing up orders and serving cold food, as my fries were almost as cold as ice. Was not impressed. I am never going to be going to this establishment again.
No matter which one you go to they never get your order right. I've made a habit of sitting at the drive-thru to check that everything is in the bag, including condiments. They always forget the condiments!
(Translated) Very unhygienic place, the tables are not picked up, the bins are overflowing, young students are working in the evening without supervision. Do not want to eat on the spot, we left. (Original) Endroit très insalubre, les tables ne sont pas ramassées, les poubelles débordent, jeunes étudiants travaillant de soir sans supervision. Ne donne aucune envie de manger sur place, nous sommes repartie.
(Translated) For a quick restaurant it lacks a bit of speed, probably due to a lack of staff ... (Original) Pour un resto rapide il manque un peu de vitesse, probablement du à un manque de personnel...
(Translated) The slowest McDo of all the galaxy. I recommend renting a motel before ordering. My warmest thanks. - A crossed client (Original) Le McDo le plus lent de toute la galaxie. Je recommande de louer un motel avant d'aller commander. Mes remerciements les plus chaleureux. - Un client travolté
Fast and nice people
Very nice after the renovation however the parking lot is still a mess
Service and food..are great.
Great food, long time waiting for it though.
Busy place. Good service.
Nice place to enjoy the fast food when outing at Tupper point
I waited 20 minutes for a hamburger and snack size mcflurry as so did the other customers. Then they lost my order as an employee deleted it. I asked for a refund. I went next door to Harvey's. They took my order at 2:01pm and I had it in my hand at 2:03pm. McDonald's Port Colborne You need to change your system. This is unacceptable.
(Translated) Worse McDonald's. Worse service. Worst order poorly done. Always something missing. Food has lived through war when you receive it. The employees are rotten. The service is SLOW! (Original) Pire Mcdo. Pire service. Pire commande mal fait. Manque toujours quelque chose. La bouffe à vécu la guerre quand tu la reçois. Les employé sont pourries. Le service est LENT!
(Translated) Excellent service (Original) Excellent service
It's a McDonald's
Horrible service, crazy ppl at the counter, shouting very rude at all customers. Avoid this McDo!!!!!
(Translated) Mcdo closes at 8:00 am lack of staff (Original) Mcdo ferme à 8h00 manque de personnel
(Translated) Always slow service, rush hour or not, it is often less time to order a pizza! But the restaurant and the bathrooms are clean. (Original) Service toujours lent, heure de pointe ou pas, c'est souvent moins long aller se commander une pizza! Mais le restaurant et les salles de bains sont propres.
Very clean and organized- actually made my latte right and I was happy to see the high chairs clean and covered in plastic wrap til the next child needs it. I have been in other locations that look quite dirty and messy!
Always make my sugar free van ice coffee right . With 3 extra cream i can tell if it has enough . If its on the whiter side . Tastes like liq ice cream lol
Hamburger.
I'm changing my review from a 4 star to a 1 star. While waiting to be served. The manager waited on the couple in front of me and then just walked away. He didn't even give the couple their order number. When I did get waited on. My order was 2 coffee . Both with sweetener and one with milk. Plus one was supposed to be decaffeinated. Both were regular coffee. Both had sugar in them ( I'm a diabetic) so not good and both had cream in them. That is like the 4th time. I been there and my coffee was messed up.
Fast service
Bathroom was dirty, sink was broken, coffee was good
Not bad coffee freash
(Translated) Busy Friday possibly, rare bad experience with a McDonald's restaurant. I stopped there just to make it quick and according to expectations. Wholesale restaurant messy, customers everywhere in zigzag, ribbon and table canceled breeze it does not look very clean and incredible slowness I left without succeeding in ordering lack of time for a quick stop. (Original) Vendredi achalandé possiblement, rare mauvaise expérience avec un restaurant McDo. Je m'y suis arrêté justement pour que ce soit rapide et selon les attentes. Restaurant bordélique en gros, des clients partout en zigzag, ruban et table cancellé brise ça a pas l'air très propre et lenteur incroyable j'ai quitté sans réussir a commander manque de temps pour un arrêt rapide.
Fast enough
Meal type
The workflow is bad. Young staff do not seem to be able to handle large amount of orders during lunch hours
(Translated) Service so slow (15 minutes at the window for 1 trio McMuffin, 3 potatoes and 2 coffees) and in addition our order was incomplete (1 potato was missing !!!) Each time it's the same, they are really pockets ... ! (Original) Service tellement lent (15 minutes à la fenêtre pour 1 trio McMuffin, 3 patates et 2 cafés)et en plus notre commande était incomplète(il manquait 1 patate!!!) Chaque fois c'est pareil, ils sont vraiment poches...!
(Translated) Very courteous. Fast hot meal good home. Clean place (Original) Très courtois. Rapide repas chaud bonne acceuil. Lieu propre
Friendly greeter, food was ok
(Translated) Auto order very often inaccurate Check before leaving especially if you eat in the car !!!! (Original) Commande à l auto très souvent inexacte Vérifier avant de partir surtout si vous mangez dans l'auto!!!!
(Translated) Command not always exact otherwise it's good (Original) Commande pas toujours exacte sinon c'est bien
Your regular Mc D
Very good
Overpriced. Small portion and the $6.75 glass of wine was served in a plastic cup. Asked for a piece of cornbread and was told no because we didn't order a dinner but both our meals were more expensive than the dinner meals. Our bill was almost $60 and you would expect glassware and not plastic cutlery. Won't go back
(Translated) It's not the brightest of the litter ???? Arrived at the intercom at 11:05 am because of the line Up, refusal to serve lunch ... Managed to convince them but do not want to sell potatoes for lunch + did not even manage to place the order correctly ... We are not from here too, Seriously could never ???? (Original) C'est pas les plus brillant de la portée ???? Arrivé à l'intercom à 11h05 à cause du line Up, refus de servir un déjeuner... Réussi à les convaincre mais ne veulent pas vendre de patate à déjeuner + ont même pas réussi à faire la commande correctement... Nous sommes pas d'ici en plus, Sérieux pu jamais ????
(Translated) Small and dirty ... (Original) Petit et sale...
Fries were cold n soggy. Sloooowwww
(Translated) Watch the employees talking between when it's been 25 minutes since the order was placed for a simple junior chicken trio when there are only 1 customers (Original) Regarder les employés ce parler entre alors que ça fait 25 minutes que la commande à été passés pour un simple trio junior au poulet quand il y a seulement 1 clients
The service was terrible,the order was wrong and the staff were rude not only to me the customer but to each other as well.. I had the same experience before and somehow forgot but I will make sure when travelling again never to stop here. You should know I have never given a negative review on Google before.
Very clean! Very fast service! When did McDonald's prices go up ????. Getting as expensive as the others.
Rotten Ronnie's the place to go after a night of drinking or while still drinking....... .... Fresh eggs sure still fast food that takes awhile
It was an excellent meal with delicious meat and absolutely gorgeous meat and beautiful meat in my mouth
Service
Service was great and the food came fast, but the place didn't look very clean.
Friendly service, good people
(Translated) Ultra slow service ... More than 15 minutes waiting for an order ... Cleanliness to be desired ... It clearly lacks staff ... At least the order arrived impeccable. (Original) Service ultra lent ... Plus de 15 minutes d'attente pour une commande ... Propreté à désirer ... Il manque clairement de personnel ... Au moins la commande est arrivé en impeccable.
????
(Translated) Good (Original) Bien
Very good with non French but slightly confused
(Translated) The staff are super nice with a bravo smile (Original) Le personnel est super gentil avec le sourire bravo
(Translated) Impeccable service with a beautiful smile bravo (Original) Service impeccable avec un beau sourire bravo
(Translated) Trio two buritos served in 3 minutes, it's very good. (Original) Trio deux buritos servis en 3 minutes, c'est très bien.
My grandson who is 6 wanted to go to McDonald's for his Birthday. He enjoyed his Happy Meal and the treats that go with it. The staff were very friendly and this site was clean and following Covid19 protocols.
Every Sunday I pick up something from McDonald's for my kids my mom and my grandma . And every Sunday they messed it up one way or another Wrong change or something's missing not made properly or I wait forever.They need to get it together over there
fast
(Translated) Mc do ben c is Mc do we like or we don't like, I in my case I like !!! (Original) Mc do ben c est Mc do on aime ou on aime pas , moi dans mon cas j aime bien !!!
Fresh. And added extras
Great coffee and carrot muffin! Fast and Friendly staff too!
Very good place to eat with youre friends and family.
got a refund, not pulling ahead and waiting for a coffee!
Spotless. Great service. Next to Ste Anne.
It was freezing cold. Cashier waited on someone else whole our food was packed and ready but behind the counter. Wasn't totally impressed. Bathroom was dirty
Order was incorrect. The manager was very rude as it was busy but the cashier really helped out!! Maybe they should switch jobs
Went through the drive through in the middle of the night, got the food quickly and it was fresh and hot.
Junky unhealthy foods but great cheap coffee.
(Translated) McDonald's is McDonald's. Nothing exceptional ... (Original) Un McDo, c'est un McDo. Riens d'exceptionnel...
(Translated) Very beautiful view (Original) Tres belle vue
It was mediocre as expected. I love consistency
(Translated) Very badly clean the household Miss a lot (Original) Tres mal propre le menage Manque beaucoup
(Translated) Long service (Original) Service long
Correct
(Translated) Quick service excellent coffee Negative point: order with machines. I like service with a human. (Original) Service rapide excellent café Point négatif: commande avec des machines. J'aime le service avec un humain.
Take out
(Translated) Fast service excellent food thank you good evening !!! The one where I come from in La Malbaie should take example from this one (Original) Service rapide bouffe excellente merci bonsoir !!! Celui d'où je viens à la malbaie devrait prendre exemple sur celui-ci
Nothing out of the ordinary here. Rmrypical fair. Wait ti.e was long
Many tourists. Good place.
Drive threw is slow ..the lady 2 cars in front of me big order and they didn't ask her to pull up and wait so when we got our food is was cold and looked bad .
It’a fast, it’s friendly so there you go!
(Translated) Served quickly (Original) Servi rapidement
(Translated) Fast food .. handy when you're on the road, but even the drinks are too sweet. (Original) Fast food.. pratique lorsqu'on est sur la route, mais même les breuvages sont trop sucrés.
(Translated) The staff is mingled, not able to take an order, we are bottled liquor, the manager comes to see us and understands that we fly, so we just bought $ 65 of food. Very dissatisfied, to avoid. (Original) Le personnel est mêlé, pas capable de prendre une commande, on se ressert de la liqueur, la gérante vient nous voir et sous entend qu'on vole, alors qu'on vient d'acheter pour 65$ de nourriture. Très insatisfait, à éviter.
Clean new style McDonald's, was well maintained.
(Translated) Nice employees, not too long, but the chicken cooked oddly and out of 3 orders none was complete without error. Something is always missing. (Original) Employés gentils, pas trop long, mais le poulet a une drôle de cuisson et sur 3 commandes aucune n'était complète sans erreur. Il manque toujours quelque chose..
(Translated) A mc do on the main street takes at least that in Malbaie eh ???? (Original) Un mc do sur la rue principale ça prend au moins ça à Malbaie hein ????
Very nice
(Translated) Always good area but blah service. (Original) Toujours bon zone mais service bof.
(Translated) A little beyond the average (Original) Un peu au dela de la moyenne
There was nothing better at the time
Was not open when I went, so right now one of the top McDonalds in Niagara right now
(Translated) There is only the drive-thru open. No sign at the door saying the dining room is closed on a Saturday. Disappointing. (Original) Il n'y a que le service au volant ouvert. Aucune affiche à la porte disant que la salle à manger est fermée, un samedi. Décevant.
(Translated) True to what you would expect from a mc Do. Fast, clean and good service. In addition it is 24h ... Great (Original) Fidèle à ce que l'on s attend d,un mc Do. Rapide, propre et bon service. En plus il est 24h... Génial
(Translated) Good (Original) Bien
(Translated) Schedule change. It opens at 6:00 am now I have to go to tim horton which is open at 5:00 am. (Original) Changement d'horaire. Il ouvre qu'à 6h00 maintenant je dois aller à tim horton qui est ouvert à 5h00.
Good service and more staff when busy. Better service than. Dunnville.
Buff
(Translated) Great (Original) Super
Vanilla chai ice frappe the best
(Translated) Excellent mc muffin chicken (Original) Excellent poulet mc muffin
They don't provide truck drivers food through Drive Thru. I guess they don't get deliveries by truck. Really disappointing. I guess we don't deserve hot meals while working during pandemic period. Thanks
Didn't have half the stuff I wanted and what I did order it took 20 minutes
Took niece's and nephews for ice cream, service was great!
(Translated) Very stupid staff, I checked my order and as I was missing my poutine I asked to check and were told that it was me who had made a mistake in my online order in a very unpleasant tone, he won't see me again (Original) Personnel très bête, j'ai vérifié ma commande et comme il me manquait ma poutine j'ai demandé de vérifier et ont m'a répondu que c'était moi qui avait fait une erreur dans ma commande en ligne sur un ton très désagréable, il ne me reverrons plus
You know what you get
(Translated) Not very clean for a place and service leaves to desired and cold food .. (Original) Pas très propre pour un endroit et service laisse à désiré et nourriture froide..
Thumbs up
Today (09Oct) our family were there and asked staff if we can dine in or not, and she said "no" without looking us, and locked the door. Staff attitude was so rude, racist and I wished I could take picture to show but she got inside quickly...
It was McDonalds.
(Translated) Waiting for auto service 5 minutes before answering the microphone and waiting for another 5 minutes to get the order. (Original) Attente au service a l auto 5 minutes avant d etre repondu au micro et attente d un autre 5 minutes pour avoir la commande.
My first experience, many moons ago, with seeing Poutine on a McDonald's menu. When traveling, I make a point to always stop here.
Can never ever get an order right. You wait for 15-30 minutes depending time of day and they still mess up. It's McDonald's which is supposed to be fast food, yeah right. A minimum wait is 15 minutes for cold fries and the wrong burger. Not to mention "we're open until 12:00" but if you get there by 11:30 they're closed. Worst customer service in Port Colborne.
Lunch
(Translated) It was my last visit to McDonald's. 15 minutes for 1 coffee served at the wheel. Unacceptable. (Original) C'était ma dernière visite à un mcDonald's. 15 minutes pour 1 café au service au volant. Inacceptable.
(Translated) Well located. Good service. I appreciate that the calories are clearly displayed. Succulent McMuffin BLT available all day and delicious grilled chicken Greek salad at an affordable price. Please don't forget to empty the trash on the outside terrace and serve the croutons with the salad. ???? Thank you! .... Since there are no more croutons for the salad and after all the efforts to clean the terrace ???? ... I change for 5 stars .... Question to motivate you to empty the other bins and never forget the cashew nuts with the salad ... Keep smiling ???? (Original) Bien situé. Bon service. J'apprécie que les calories soient clairement affichées. Succulent McMuffin BLT disponible toute la journée et délicieuse salade grecque au poulet grillé à prix abordable. Svp ne pas oublier de vider la poubelle sur la terrasse extérieure et de servir les croutons avec la salade. ???? Merci !.... Depuis qu'il n'y a plus de croutons pour la salade et après tous les efforts déployés pour nettoyer la terrasse ????... Je modifie pour 5 étoiles.... Question de vous motiver à vider les autres poubelles et à ne plus oublier les noix d'acajou avec la salade... Gardez le sourire ????
Shame we can’t give it a minus star, terrible attitude from the servers and the place was filthy
Breakfast
Always a gong show at the drive-thru. No consistency to orders or service.
Staff was friendly. But to be honest i regret buying Macdonald's meals other than egg mcmuffins. It sits in your stomach like a lead wait. As well i was shocked to see a Restuarant closed to the punlic at that time of night. Just finishing travelling 5 hrs would have like the opportunity to use the washroom and wash my face and hands before picking up a double Big Mac and fries
(Translated) Lack of toys and books in the merry feasts have even offered us to replace it with something else must ask we offer a drawing .. Or a yogurt knowing that there is already one inside .... lady had already offered us a biscuit as a replacement and today have told me no he does not give it as a replacement my tone becoming tanned more aggressive have told me to leave that was going to serve me more !! The manager very arrogant. the customer is always right made donation so that your mistakes are repaired in beauty because it is not our fault if you do not have the stoke you say you have. How many children have made you unhappy because of a bebelle that you have not but that you are known to wash in your merry feast the children will choose you for his ...... (Original) Manque de jouet et de livres dans les joyeux festins ont nous propose meme pas de le remplacer par autre chose faut le demander ont nous offre un dessin.. Ou un yogourt sachant quil y en a deja un a l'intérieur .... Une dame nous avait deja offert un biscuit comme remplacement et la aujourdhui ont me dit non quil en donne pas comme remplacement mon ton devenant plus tanné plus agressive ont me.dit de quitter quont allait plus me servir !!!! La gérante tres arrogante . le client a toujours raison faite don en sorte de réparé vos erreur en beauté car non c pas de notre faute si vous navez pas le stoke que vous dites avoir . Combien denfants avez vous rendu malheureux a cause dune bebelle que vous avez pas mais que vous etes connu pour lavoir dans votre joyeux festin les enfants vous choisisse pour sa ......
(Translated) Very fast (Original) Très rapide
Correct
Clean
Honestly, very slow. Waited for 10 minutes to order and another 7 minutes for two drink. In the end the vanilla chaï was just the neutral base for the slushy. When I asked about it, the employee answered with attitude that it was one. The cashier was good and patient.
(Translated) Good fast service (Original) Bon service rapide
clean McDonald's with Friendly employees
(Translated) Everything you would expect from a good mcdo, good, cheap. Give only 4 stars, because these days the dining room is closed. So we have to queue for the drive-thru, usually on boulvard because there are a lot of vehicles. (Original) Tout ce qu'on attend d'un bon mcdo, bon, pas cher. Donner seulement 4 étoiles, car ces temps-ci la salle a manger est fermée. Donc on doit faire la file du service au volant généralement sur le boulvard car il y a beaucoup de véhicules.
It was clean and service was good as well.
Fast Service. Good Food & Drinks
Fast service and excellent coffee and carrot muffins!
(Translated) So long the service and control error it was a long time since I had not come to dinner here and it will take a long time (Original) Tellement long le service et erreur de commande ça fessait longtemps que j était pas venu dinner ici et ça va prendre un bout
(Translated) Go eat elsewhere it will surely be better ... Not even able to make a big mac when there are 3 cars at the drive-thru and the dining room is empty. I got a big mac with only the bottom floor done. The top a nice slice of bread placed on the middle ti bread. Not even a meatball nothing. Besides, tries to call and it doesn't even answer. Go straight there is much better on the coast. It was not the first time that I was disappointed but it was the last. (Original) Allez manger ailleur ça va sûrement être mieux... Même pas capable de faire un big mac quand il y a 3 voitures au service à l'auto et que la salle à manger est vide. J'ai eu droit a un big mac avec seulement l'étage du bas de fait. Le haut une belle tranche de pain posée sur le ti pain du milieu. Même pas une boulette de viande rien. En plus essaye d'appeler et ça répond même pas. Passez tout droit il y a bien mieux sur la côte. C'étais pas la première fois que j'étais déçu mais la c'étais la dernière.
Dislike the kiosks I appreciate personal customer service - now we are just $$ signs & numbers. This doesn't necessarily speed up or improve service. Robots are coming soon I'm sure.
Place was a mess and had to ask twice to get pop wipe off the floor after slipping in it
Bon fast food
(Translated) Excellent (Original) Excellent
Good, friendly.
(Translated) I tell them not to master the intolerance cetchope I return to move it and we just remove the cetchupe. A steadfast place (Original) Je leur dis de pas maître du cetchope intolérance je retourne le bouger et il on juste enlève le cetchupe. Une place à pas arrêté
(Translated) Very slow service, but at least it's hot (Original) Service très lent, mais au moins c'est chaud
Horrific coffee . Like water. Service was also no good .
(Translated) Very good, but very very slow service and the places are very dirty .. I had to wash my table .. (Original) Tres bon, mais service très très lent et les lieux sont très sal.. J'ai du laver ma table..
Nice coffee
Lunch
Slowest service
Another pleasant shopping experience.
Fast service
We wait every time. 6 cars waiting for food as I write this review. Unacceptable. 7 cars now. Unreal
very fast !
Nicely decorated McDonald's. Food was good as usual for fast food. Kids liked it a lot. This restaurant was very clean and efficient. Staff was friendly and nice, and washrooms were relatively clean. Overall a great stop for emergency food. I would stop by here again if in the area.
(Translated) Drive-up service only ???? (Original) Service à l'auto seulement ????
It's ok if you need quick food but not much else
Really good place staff was great food was great
(Translated) January 13, 2019. No control post works and no message to inform us! Only one cash register and almost 20 people online. Not strong. (Original) 13 janvier 2019. Aucune borne de commande ne fonctionne et aucun message pour nous en informer! Une seule caisse d'ouverte et près de 20 personnes en ligne. Pas fort.
Take out
(Translated) At this time of covid many people not enough room for all. (Original) En ce moment de covid beaucoup de monde pas assez de place pour tous.
Your basic McDonald's
Just a regular McDonald's.
Busy place for a small town. Friendly people and service.
(Translated) Exhausting experience. 25 minutes to get two coffees. Slow and unsuitable service for a Saturday. This McDonald's seems to work in another time zone. (Original) Expérience épuisante. 25 minutes pour obtenir deux cafés. Service lent et non adéquat pour un samedi. Ce McDonald's semble fonctionner dans un autre fuseau horaire.
Standard Mickey D! However big language barrier. We specifically asked for no bacon, yet there was bacon. No one was willing to take responsibility, and no one really knew English. With so many tourist heading that way, it would be nice for at least someone to be able to communicate in language other than French.
(Translated) Very long service Many products not available Pastries ... (Original) Service très long Beaucoup de produits non disponibles Pâtisseries...
Same old ...
(Translated) Delicious (Original) Delicieux
Usually get their orders right.
Like any other mcdonalds cept there aint no playground for da kidzzz
Cold, the Burger was cold!! Cold and precoocked Burger cannot be tasty! Never again
Bad service very slow
What can you say it's McDonald's
I go to different McDonald's regularly some lack staff that care. The staff here are always great
Sometimes the younger employee's get sloppy with your order
(Translated) For real I have never seen a mcdonald as badly organized! The counter was super stupid, there was no cashier / cassier, only a screen to order worked, even the printer was not working. The service afterwards was very long. At our table I looked around to see an intense mess on the tables around me. The garbage cans were full so garbage accumulated on the tables and even on the benches (see photo). An old lady from the square was cleaning up, saying she did it every time she came so much that it was dirty. It really has to find a way to have more use at their disposal otherwise this place is a dump and a total anarchy (Original) Pour de vrai je n'ai jamais vu un mcdonald aussi mal organisé! Les employés au comptoir était hyper bête, il n'y avait aucun caissier/cassière, seulement un écran pour commander fonctionnait, même l'imprimante ne fonctionnait pas.Le service par la suite a été très long. Rendu à notre table j'ai regardé autour de moi pour i voir un désordre intense sur les tables autour se moi. Les poubelles étaient pleines alors les déchet se sont accumulés sur les tables et même sur les bancs (voir la photo). Une vieille madame de la place fesait le ménage en affirmant le faire a chaque fois qu'elle venait tellement que c'etait sale. Il faut vraiment qu'il trouve un moyen d'avoir plus d'employer a leur disposition sinon cet endroit est un dépotoir et une anarchy totale
Can’t get good service in port Colborne! The new owners really ruined the business. The kids working there can’t get your order right less than half the time. Drive thru takes forever. Got a mouldy muffin before. Never eating here again. And ordered a large fry and got half the thing filled!
Still wondering if they're ever going to get their McCafe machine fixed
(Translated) Really slow: 15 minutes \ client (Original) Vraiment lent : 15 minutes\ client
During this time of crisis, many people are surly and cantankerous, we don't know how to help each other. I was disappointed with the staff because I could not bring my bicycle in and I could not eat inside and I was cold and wet.
(Translated) The car service was way too long for just a coffee and a smoothie (Original) Le service à l'auto était beaucoup trop long pour seulement un café et un smoothie
BEST COFFEE EVER! LOVE IT!
(Translated) Cool and fast :) (Original) Cool et rapide :)
(Translated) Bad day today. We take the service at the table. Our table is 27. It's long. We will see. We are told that we are not found ... Tsé, you have the no table. Results, forgot to ask for hot fries, the sandwiches were cold but we ate them like that. Bins overflow, fries on the floors. In short, we will pass for the rest. (Original) Mauvaise journée aujourd'hui. On prend le service à la table. Notre table est la 27. C'est long. On va voir. On nous dit que l'on ne nous trouvait pas... Tsé, tu as le no de table. Résultats, oublié de demander des frites chaudes, les sandwich étaient froids mais on les a mangé comme ça. Les poubelles débordent, les frites sur le planchers. Bref, on va passer pour le reste.
I got through most of my egg McMuffin but then started to get some gritty crunch. I opened my sandwich and found half an egg shell :( but at least you know the egg is fresh! Lol
(Translated) Very long service, despite the number of employees (Original) Très long service, malgré le nombre des employés
Coffee is watered down in Caledonia. Terrible
Elizabeth is the best
(Translated) Toilets and showers are still clean but in need of a major update. And very far from the new area. (Original) Les toilettes et les douches sont quand mêmes propre mais auraient besoin d'une importante mise au goût du jour.Et très loin du nouveau secteur .
(Translated) cold poutine after 1 minute drive (Original) poutine froid après 1 minutes de route
Clean, staff are efficient
(Translated) Fast service (Original) Service rapide
(Translated) I'm not the type to leave comments but the service I received yesterday evening around 19h was pitiful. Here are my remarks; No dynamism on the part of the team, no clerk at the checkout, the cleanliness of the place was to be desired, 17 minutes before having my meal, I did not receive the right burger in my order, my poutine was cold I went back to exchange my burger which was not good and we forgot to make my burger. I consider this service not worthy of a Mc. Donald. (Original) Je ne suis pas du genre à laisser des commentaires mais le service que j’ai reçu hier soir vers 19h était pitoyable. Voici mes remarques; Aucun dynamisme de la part de l’équipe, aucun commis à la caisse, la propreté des lieux étaient à désirer, 17 minutes avant d’avoir mon repas, je n’ai pas reçu le bon burger dans ma commande, ma poutine était froide, je suis retourné pour échanger mon burger qui n’était pas le bon et il on oublié de me faire mon burger. Je considère que ce service n’est pas digne d’un Mc. Donald.
Lunch
(Translated) Very long to receive my order and it was not good, I had to return my sandwich which was even longer. (Original) Très long pour recevoir ma commande et elle n'était pas bonne, j'ai dû retourner mon sandwich ce qui a été encore plus long.
The workers are always in unnaturally good cheer. I suspect they may be stealing McNuggets... or they have good management. Kudos ????
Decent McDonald's, the manager is a wack tho she yells at all her employees
Poor service
(Translated) Fries and burgers always lukewarm! Never hot. (Original) Frites et hamburgers toujours tièdes! Jamais chauds.
Its a Mc. Donald. Who doesnt like them.
The slowest McDonald's in Quebec
(Translated) Often mistakes (Original) Souvent des erreurs
Busy but fast and efficient
(Translated) Always check the controls at the driving service. There are always mistakes, and things are missing sometimes. Someone does not seem to understand the customers well believe. (Original) Verifiez toujours les commandes au services au volant. Il y a toujours des erreurs, et il manque des choses des fois. Quelqu'un ne semble pas bien comprendre les clients il faut croire.
(Translated) Big Mac delicious, lots of sauce (Original) Big Mac délicieux, bcp de sauce
(Translated) Slow service and inaccurate order The cleanliness of the place really leaves you wanting. (Original) Service plutôt lent et commande inexacte La propreté des lieux laisse vraiment à désiré.
Its got an OK menu, but great coffee
great service and great staff at this location they were quick and friendly
Sometimes does the coffee wrong
Sad that you have to leave port colborne to have a good meal at mc Donalds I don't know how this one stays open ,cold fries burger sucks and I don't know what was in my coke
Its good for a fast burger
So long to be served...
(Translated) Well located on the road. (Original) Bien situé sur la route.
Meal type
(Translated) Very beautiful place. Clean (Original) Très belle endroit. Propre
Getting to high of themselves i understand they have to much on their menu and its not the employees fault its management. My fiance and i had to wait for 15_20 min with someone at first saying ur angus be out in 2 min to nothing with people who came in after us got served faster. Only reason i came lately cause of the holiday fries or coffee but usually i by pass McDonald's now
Good food. Just the usual McDonald's. Very clean and staff is friendly
Service was slow
(Translated) Very friendly staff (Original) Personels très sympathique
Good McDonald's. Nice fireplace.
I have never gone into a place that was more disgusting than the Port Hawkesbury McDonald's. We went thru drive-thru and they gave us wrong drinks. Then was told to go to wait spot. After 10 mins I went inside to find out where food was. NO ONE behind counter had mask on or gloves. After waiting another 10 mins I finally spoke to someone. They brought bag over and I opened it. We ordered a big Mac meal and a cheeseburger with bacon and paid extra money for big Mac sauce. It looked like someone chewed up the bacon before putting it on my burger. Should have taken picture before I left. On top of food being cold and nasty, there was no one who spoke English properly. I have no problem with other cultures but do have a problem with laziness and no professional development. The manager was not interested in my complaint or complaints of 4 other ppl who also asked to speak to him. I will never go back there again and im sure neither will the other customers that were there. I live in neighborhood and this is totally unacceptable. Never again!!!!
(Translated) I went to the service to the car to order me a classic chocolate sunday with peanuts the nice young man took my order with a look really nice and ask me in advance to the second wickets and I pay it was really nice he even told me to be careful not to scratch my car on the security fence so thank you (Original) Je suis passer au service à l'auto pour me commander un classique sunday au chocolat avec de peanuts le gentil jeune homme a pris ma commande avec un air vraiment gentil et ma demander d'avance jusqu'au deuxième guichets et j'ai payer il était vraiment gentil il ma même dit de faire attention de ne pas égratigner ma voiture sur le pôteau de sécurité alors merci
(Translated) Very good mc donalds (Original) Très bon mc donalds
(Translated) A standard McDonald's with a lot of affluence, overwhelmed on occasion. The establishment is clean (that's the two stars) but they still do not take responsibility for waste management. When elsewhere in the world, for years, the waste is differentiated and (seem to be) managed appropriately, here, there is still no shadow of a recycling bin ... It's really sad! (Original) Un McDonald standard avec beaucoup d'affluence, débordés à l'occasion. L'établissement est propre (voilà pour les deux étoiles) mais ils ne prennent toujours pas leurs responsabilités quant à la gestion de déchets. Quand ailleurs dans le monde, depuis des années, les déchets sont différenciés et (semblent être) gérés convenablement, ici, il n'y a toujours pas l'ombre d'une bac à recyclage... C'est vraiment désolant !
40 min to pick up an app order already paid for. App would not allow me to check in, so decided on the drive through line, as per the app's suggestion. Waited in the drive through line. Waited at the order box (no one answered for 10 of these 40 minutes). Finally drove out of the line and called. Literally 49 minutes from the time the order was placed, to having it in the car. Lol, I hate myself for waiting. Last visit for the foreseeable future. I'm sure it was an aberration, but I'll be avoiding McD's for 'fast food,' when I'm in a hurry.
(Translated) Friendly staff, but very small. (Original) Personnel sympathique, mais très petit.
1st time back in. Excellent service. By mistake sat at the wrong table. A worker..may be the manager said no problem. Nice
Food is much worse quality than advertised
(Translated) Very good coffee (Original) Café très bon
This place was stuffed but they did have fish and chips which is my daughters new favorite food.
Worst mcdo ever. Slow, very slow service. Servicevwas alright tho.
When u don't know what u really want to eat, McDonald always the best choice
Friendly, clean, just in for coffee,was very good.
I'm getting tired of waiting 20 minutes in the parking lot waiting for drive thru
(Translated) Quite fast! (Original) Assez rapide!
Employees at night are rude! They act like making a good order is an inconvenience to them. Don't pay attention to detail and send out wrong or incomplete orders
Busy but good service
Great service. Arlene is the best
(Translated) For 6 months, it's not as great ... Forgotten in the orders, errors, the last time the bag was torn at the drive-thru ... too full ... the management? So-so! (Original) Depuis 6 mois, c'est pas aussi top... Oublies dans les commandes, erreurs, la dernière fois le sac à déchiré au service au volant...trop plein... la gérance? Bof bof!
(Translated) Good cheap fast (Original) Bon pas cher rapide
(Translated) Small and always full. Picnic tables. (Original) Petit et toujours plein. Tables de pique nique.
Awesome. Great staff
Take out
I received a burger. It was yummy
(Translated) There was a lot of forgetfulness. Lack of courtesy (Original) Il y avait beaucoup d oublie. Manque de courtoisie
Really been dropping the ball lately on our very simple order: Lg Orange Pekoe tea and Lg Earl Grey tea (I ALWAYS specify the type.) Often times we receive 2 orange pekoes, which my wife hates and will not drink. Sad that we now have to sit at the window and verify the type of tea bag in each cup, further holding up the line. The pathetic part is that the printed label on each cup is correct, reading the correct order as given. I'm not the type to leave negative comments but this happens far too frequently - twice last week to be precise. This always seems to happen in the evenings - perhaps a bit more attention should be paid to order accuracy. I must add that the staff are ALWAYS wonderful and polite when I notify them of the mistake. It would just be nice if I didn't have to do so.
(Translated) Obliged to put a star but it does not even deserve one! It's getting worse. Seriously it's just ridiculous how pitiful the employees are. Lack of training and total discipline. Interminable wait and not only for us. The room was repulsively filthy. The trash cans were overflowing. The tables were filled with trays and trash. I can believe that normally it is for customers to throw away their waste and put their tray in the required places but still ... A lady came to inform the floor manager and her practically tossed a coin to see who would clean the said room. Finally the gray shirt said and I site: "me, I'm game to go!". Game? No, but what is this crap management! It's your job to tell your employees what to do if they don't see them and if not, it's up to you to do these tasks, it's YOUR job! Wow! I found it so ridiculous that, having already been and floor coordinator in a fast food restaurant for almost 4 years, I wanted to go through and teach them how to give service and how to work! Seriously, that lacks professionalism! Do you now have terminals to serve us that there is no longer service ?? I am stopping here because I would have too much to say. Unfortunately in Quebec, I haven't been elsewhere, the service in McDonald's is a pity. It was so much better back when he wasn't hiring just anyone. Back in the day when having McDonald's name on your CV, gave weight to it ... (Original) Obligé de mettre une étoile mais il n'en mérite même pas une ! C'est de pire en pire. Sérieusement c'est simplement ridicule à quel point les employés font pitiés. Manque de formation et de discipline totale. Attente interminable et pas seulement pour nous. La salle étais d'une saleté repoussante. Les poubelles étaient pleines à en déborder. Les tables étaient rempli de plateaux et de déchets. Je peux croire que normalement c' aux clients de jeter ses déchets et mettre son plateau aux endroits requis mais quand même... Une dame est venue informer la chef de plancher et sa jouait pratiquement à pile ou face pour savoir qui irait nettoyer la dite salle. Finalement la chemise grise a dit et je site : "moi, je suis game d'y aller !". Game ? Non mais c' quoi cette gestion de merde ! C ta job de dire a tes employés les tâches a faire s'il ne les voient pas et sinon à toi de faire ces tâches, c TA job ! Wow ! J'ai tellement trouvé ça ridicule que, aillant déjà et coordonatrice de plancher dans un fast food pendant près de 4ans, j'avais envie de traverser et leur apprendre comment on donne du service et comment on travail ! Sérieux, ça manque de professionnalisme ! Est-ce que c pcq vous avez maintenant des bornes pour nous servir qu'il n'y a plus de service ?? Je m'arrête ici car j'en aurais trop à dire. Malheureusement à québec, pcq je n'ai pas été ailleur, ça fait pitié le service dans les McDo. C'étais tellement mieux dans le temps où il n'embauchait pas n'importe qui. Dans le temps ou avoir le nom de McDonald sur son CV, donnais du poids à celui-ci...
It was McDonald's. Very clean, polite staff and the service was what is to expected at McDonald's.
I Love McDonald's in general. But was only stopping there today for the washroom for my daughter and was going to buy food at the same time. But doors were locked. Only drive thru was going.
Service
Excellent
Your employees go though hell, and still manage to keep up safe. ????
(Translated) Very good thank you???? (Original) Très bon merci????
????
(Translated) They had a bad day I think, 25min for 5x mcflurry is still long hihi good day (Original) Ils ont eu une mauvaise journée je crois, 25min pour 5x mcflurry c'est quand même long hihi bonne journée
Floor and tables were very dirty, it was hard to find a table that was decent enough to sit at, and when we found one I had to wipe down my chair. They forgot to pack my daughters drink in her happy meal. Now that being said, the lady at the counter was a gem! She was so sweet and had great customer service. We will be back for that reason.
I don't understand how it can be that busy and my fries still tasted like they were cooked 3 hours ago.
Staff were linda rude when placing the order through drive thru and failed to take special requests for the order into account when making the food. (Lacked extra pickles and the drink has ice in it despite my requests). New location so I'm sure they are still ironing out the kinks. Might have a better staff during the day.
Exceptionally fast drive thru.
Never seen an unorganized Macdonalds before..
(Translated) Great (Original) Super
Fries are undercooked and/or soggy half the time.
Meal type
Charging for something and not giving it to the customer on the regular... This is the 5th time I have ordered something as a double and not received it... You guys are a joke... Also.. learn how to make a sandwich... I did realize patties were supposed to go on the outside of the bun... Eye opening... Get it together. ????
(Translated) The young girl made the baboon pcq my wife did not speak loudly .. moreover the salad was taken from an edge of the big Mac ... bad day because I always had good service (Original) La jeune fille a fais la baboune pcq mon épouse ne parlais pas fort.. de plus la salade était tirer d'un bord du big Mac... mauvais journée car j'ai toujours eu bon service
Not bad food
Good food
Do no care for their food
(Translated) It's good as service! (Original) C'est bien comme service !
(Translated) Beautiful restore. (Original) Beau restaurent.
(Translated) Service sometimes long and error in the commands (Original) Service parfois long et erreur dans les commandes
Its McDonald'. I don't like fast food. However the soft icecream is pretty good. And...I am told, they are using Tims original coffee thatTims used to use before they changed theirs. It is good and familiar
Much clearer than in the past .much faster ordering system in place. Food tastes like McDonald's food. No issues.
Gave my husband food poisoning, had a burger there yesterday and an hour later he was violently ill. 0/10 would not recommend.
(Translated) Excellent service (Original) Excellent service
(Translated) Poor service (Original) Mauvais service
Probably the most decent McDonald
Very quick and extremely cortious staff
Not bad
No fries in two Happy meals, not "Happy".
Fast food...hamburgers feature real beef
Arrived about 10 minutes ahead of closing time for the restaurant. When we got out of the car and walked towards the entrance, an employee raced to the entry door to lock it to keep us from entering, then raced back to the kitchen rather than letting us know nicely that the dining area was closed and to use the drive through. Got the message loud and clear and decided to go elsewhere, I’d suggest anyone else do the same. Steer clear.
Rude service ... Asked for mayo on my burgers .. they charged me 80 cents each.... How pathetic. Nickel and dime your customers.... We'll keep your rude service and your nickel and dime philosophy.... Won't go here no more .. pathetic .. .
Worst mc Donald's in Niagara ever , one day they will get my and others order right in 2 months bin there half dozen times not 1 order right and still counting
Stopped in for coffee, best coffee now days
You know what they put on French fries in Québec instead of ketchup ? Mayonnaise. ????
(Translated) Small room with few tables. Control terminals available (Original) Petite salle avec peu de tables. Bornes de commande disponible
(Translated) Restaurant too small. No room in the dining room. No place outside with parasols. (Original) Restaurant trop petit. Pas de place a la salle a manger. Pas de place a l extérieur avec des parasols.
(Translated) Unfortunately with the circumstances that everyone knows. This place was messy and the service was very slow over 30 minutes to receive food from fast food. Probably for lack of staff. (Original) Malheureusement avec les circonstances que tout le monde connaît. Cette endroit était malpropre et le service a été très lent plus de 30 minutes pour recevoir de la nourriture de fast-food. Probablement par manque de personnel.
(Translated) Very poor service mixed up order 4 times and did not want to let me speak to the manager. The service is really bad, they interfered with the order 4 times and they did not let me speak to the manager on duty (Original) Very poor service mixed up order 4 times and did not want to let me speak to the manager. Le service est vraiment mauvais ils se sont mêlée 4 fois de commande et ne m’on pas laisser parler au gérant de service
Finally open 24 hours a day! Only thing open in town late at night.
Disappointed that the main seating area was closed and only the drive thru open. Hand washing before eating is essential. Closing the seating area seems to just be aimed at saving cleaning snow storm. Decided to go elsewhere
(Translated) Mmm! Quarter quarter of a book! (Original) Mmm! Trio quart de livre !
(Translated) Good (Original) Bien
CAA card gives you deals here
Very busy. Got kids drinks wrong and messed up pops. Had to ask order like 3 times
(Translated) It's good but it is long and behind the wheel you have to check your order because every other time it is not exactly what you ordered (Original) C'est bon mais c'est rendu long et au volant il faut vérifier sa commande car une fois sur deux ce n'est pas exactement ce qu'on a commandé
(Translated) It's a McDo, we do not expect an unforgettable dining experience ... The employees are all very kind to this one. (Original) C'est un McDo, on ne s'attend pas à une expérience culinaire inoubliable... Les employés sont tous très gentils à celui-ci.
(Translated) Mc Do is Mc Do .... :) (Original) Mc Do c'est Mc Do .... :)
Fast service and no waiting in the drivethrou
Coffee was served fast
Typical fast food, service good.
It's McDonald's only good when you need a quick bite
Well I ordered a chicken burger with two patties and only got one I was charge for two
Get service , friendly staff great food
I never had problems ordering from this place.
It is a Mc D. Just what I expect from any of the McDs I have gone to. Service was friendly place was clean.
(Translated) Well ... McDonald point ... (Original) bah ... McDonald point ...
Order was wrong..crew was rude..bagel stale
(Translated) Well mac, not the right kind of disgusting bread, not mendable trash (Original) Bien mac pas la bonne sorte de pain dégueulasse poubelle pas mengable
When you go through drive thru and order a hot fudge Sundae but when you look through the window they have people behind the counter in their pajamas walking around and the give you your sundae with no hot fudge its pretty pathetic.
(Translated) Lots of nice shops (Original) Plein de belles boutiques
Very slow
Lunch
Slow...always pull you ahead and have you wait then don't get the correct order. Definitely never get condiments you ask for. Service has gone steadily downhill even after the significant wage increases
Best place to eat,, great atmosphere, very friendly always patient for the custom ore to oder and a always a great big smile thank you Mac Donald's for your great service jr
(Translated) The cadbury flurry of carde !!!!!! (Original) Le flurry au cadbury c de la marde!!!!!!
Well normally is a great experience but this time let just say I was Pretty much accuse of trying to steel a large fries I order 2 meals and an extra lrg fries and when I got to the windows the guy was like next time double check but I already check at the first window terrible place
(Translated) If you are lucky you will be entitled to what you asked for otherwise expect surprises 4 times out of 5 there is an error GOOD LUCK !!!!! (Original) Si vous etes chanceux vous aurez droit a ce que vous avez demandez sinon attendez vous a des surprises 4 fois sur 5 ya une erreur BONNE CHANCE!!!!!
(Translated) We ordered only 2 sundae and it took about 30 minutes to receive. The counters are sticky the employees are stupid. (Original) Nous avons commandé seulement 2 sundae et ça a pris à peu près 30 minutes à recevoir. Les comptoirs sont collant les employés sont bêtes.
Well the last year has been pathetic as far as the drive thru goes. I've had to park and wait for my simple orders every time I go through the drive thru. I really wouldn't mind if I got the correct order and the staff were at least freindy. It is the service industry. Well now there's much more to chose from.
(Translated) Very well (Original) Très bien
(Translated) Good service (Original) Bon service
(Translated) Long service and always lacking stock in our order (Original) Service long et manque toujours du stock dans nôtre commande
Drive through was busy, food was adequate
Always get what I order...that in itself is good
(Translated) Often oversights and errors in orders. Do not answer the phone. They give dog biscuits to our doggies, only positive point. (Original) Oublis et erreurs dans les commandes fréquemment. Ne répondent pas au téléphone. Ils donnent des biscuits pour chien à nos toutous, seul point positif.
Ordered 10 piece nugget - got 9. Medium fries was only half full. Not impressed!
(Translated) Service driving not so good! (Original) Service au volant pas terrible!
(Translated) Today I waited from 1:20 pm to 2:20 pm for a very cold meal given the waiting time that I had already done I dared not return the meal, my wife is no longer lacking for a multinational. (Original) Aujourd'hui j'ai Attendu de 13h20 à 14h20 pour un repas très froid vu le temps d'attente que j'avais déjà fait je n'osait pas le retourné le repas, ma conjointe non plus grand manque pour une multinationale.
(Translated) Restaurant room, lots of food on the floor, space for cabaret overflowing .. employees who do not work but who are present and talk with others. It's been a few times that I go and always the same thing at night. (Original) Restaurant salle, beaucoup de nourriture sur le plancher, espace pour cabaret qui déborde.. des employés qui ne travaillent pas mais qui sont présents et parlent avec les autres. Ça fait quelques fois que j'y vais et toujours la même chose le soir.
Niagara St more expensive coffee no free refills. Music to loud
Good blt bagels ????
Hope service in the restaurant improves after all the renovations. Drive through is usually fast and courteous
Lunch
Disappointing after being all the great restaurants on the East coast.
(Translated) Ice cream machine broken during our visit but fast and exact order (Original) Machine de crème glacée brisé lors de notre passage mais commande rapide et exacte
Food & service
(Translated) Badly clean place, trash can not emptied, lack of paper in control panel printer, staff turns thumbs and forgets orders. (Original) Endroit mal propre, poubelle non vidé, manque de papier dans imprimante de tableau de commande, personnel que se tourne les pouces et qui oublie des commandes.
fast food,get what u pay for
Service
Very slow service and management has attitude.. called in to get my order that they had made a mistake on a while ago that they took my name for and said they wouldn't honor the whole order it was to long ago becauseit was in August..lol
(Translated) nice and fast enough (Original) gentil et assez rapide
MmmmMcdonald's what else is there to say a good place to eat after playing at playground
(Translated) long service, cold food, fried ready for probably a long time, burger all crouche. (Original) service long, nourriture froide, frite prête depuis probablement un bon bout de temps, hamburger tout crouche.
(Translated) It's Mcdo! (Original) C'est Mcdo !
Good when you're shopping in the area and your uncle wants McDonald's ????
Very comfy place to spent some good time and have really good MacDonald items. The staff on duty was so good, as we were foreigners they helped us so much. It was a great time which we spent there.
(Translated) A Mcdo, nothing less, nothing more. Service faster than usual in a mcdo (Original) Un Mcdo, rien de moins, rien de plus. Service toutefois plus rapide qu'à mon habitude dans un mcdo
Fast food, service good
People are very nice, and it's very clean.
Patient with our limited french language. Clean restrooms, dine in available.
Take out
(Translated) If so (Original) Si so
(Translated) meh (Original) meh
Very efficient drive through and always very friendly. It has its own light onto Main Street making it easy to leave
They really modernized the place in the last few years, they even have digital menus where you can touch the screen to order. I really like the new decor. The staff is helpful, and I don't think they've ever gotten my order wrong.
Check for online deals by having the McDonald's app. This is a fast food restaurant, most items aren't healthy but they taste okay for the most part. Their coffee is quite good and is normally reasonably priced. For the past several years they have dollar drinks in the summer.
(Translated) McDonald's nothing to say it's always the same everywhere. fast service. (Original) McDonald's rien a dire c'est toujours pareil partout. service rapide.
Disgusted with this quality. Webt today. Bought and angus burger. I was the only person in line and my burger was raw. You make 14 an hour so make sure my food is cooked. Now i can either get sick or a parasite. Thanks Never eating at this place again
Just another MacDonald,s but good once in awhile
(Translated) McDonald's lost hair of the beast !!! Nice cheap but not much on the plate. (Original) Les McDonald's ont perdu du poils de la bête!!! Beau bon pas cher mais pas beaucoup dans l'assiette.
They was short on the good stuff
Love their Oreo Mcflury
Was ok
(Translated) I'm not a McDonald's fan, but it's handy on the go. The service and staff at this place are so attentive it's worth 5 stars! (Original) je ne suis pas un fan de McDo mais, sur le pouce, c'est bien pratique. Le service et le personnel à cet endroit sont tellement attentionnés que ça vaut 5 étoiles !
its OK
(Translated) Go elsewhere, the service makes us want to never go back (Original) Allez ailleurs, le service nous donne envie de ne plus y retourner
I think Mc Donald is a good place to get some food some time if you want to get some food to eat.
Always a great hot cup of coffee
Excellent, fast service.
(Translated) It is really very very long each time we go there. 20 minutes waiting for our order in front of the drive-thru window. My boyfriend finally got inside to go get her. The same goes for the guy in the car behind us. And this, on several occasions. Too bad, this restaurant is coming to an end if it stays like that. There is not often a responsible adult through these young people to guide them. Is it the lack of employees? the lack of bosses on site? too many young people on the floor at the same time ??? (Original) C'est vraiment très très long à chaque fois qu'on y va. 20 min à attendre notre commande devant la fenêtre du service à l'auto. Mon chum est finalement entré en dedans pour aller la chercher. Même chose pour le gars dans l'auto en arrière de nous. Et ce, à plusieurs reprises. Dommage, ce resto tire à sa fin si ça reste comme ça. Il n'y a pas souvent d'adulte responsable au travers de ces jeunes, pour les guider. Est-ce le manque d'employé? le manque de patrons sur place? trop de jeune en même temps sur le plancher???
This has to be the worst McDonald's in the niagara region, the worst service constantly slow takes minutes before they even speak to the drive thru microphone cold fried burnt pies awful
(Translated) Bad service, dining room and toilet closed while Quebec is in the green zone. I do not recommend this McDonald's (Original) Mauvais service, salle à mangé et toilette fermé alors que le Québec est en zone verte. Je déconseille ce McDo
Best place for hangover food yum yum
(Translated) An endless, incredible wait. The best advice I could give you is to go anywhere else. (Original) Une attente interminable, incroyable. Le meilleur conseil que je pourrais vous donner est d’aller n’importe où d’autre.
Has to be the most uncomfortable booths ever made.. table top just under your chin. What were they thinking.. ?
(Translated) McDonald's fast and efficient. (Original) McDonald rapide et efficace.
Great staff and incredible service as always. The food is always incredible, and if you haven't tried the McDonald's poutine yet, you need to try it now! Highly recommend, go check them out!
(Translated) The staff do not smile, they are not attentive and mostly, they lack ingredients and in addition the food is lukewarm! (Original) Le personnel n'a pas de sourire, ils ne sont pas à l'écoute et majoritairement, ils manquent des ingrédients et en plus la nourriture est tiède!
Fast food. Bad toilets. Okay service.
(Translated) Not very good service. Very, very long before receiving our order, even if it is very simple. The employees are nonchalant, do not really pay attention to customers and prefer to finish their discussion before coming to answer us. Also, the interactive terminal hardly ever offers invoices. (Original) Pas très bon service. Très très long avant de recevoir notre commande, même si elle est toute simple. Les employés sont nonchalants, ne porte pas vraiment attention aux clients et préfèrent finir leur discussion avant de venir nous répondre. Aussi, la borne interactive n'offre presque jamais les factures.
Ice cream very good
What you'd expect from a McDonald's, clean and good service
(Translated) I ordered my trio and received it. I was thirsty for a glass of water. And even if I made a purchase, the people at the checkout tell me that they do not give water to the customer. She told me that I was going to take liquor instead, but I just wanted water !! I told them, fill me the smallest glass if you don't trust me, but they refused. I had to buy myself a liquor to fill it with water! I will not return to this Mc Donald, it is not my first bad experience with them. (Original) Jai commandé mon trio et je l'ai reçu. Javais soif pour un verre d'eau. Et meme si j'ai fait un achat les personnes à la caisse me disent qu'ils ne donnent pas d'eau au client. Elle m'a dit que jallais me prendre de la liqueur à place, mais je voulais juste de l'eau!! Je leur ai dit, remplissez moi le plus petit verre si vous me faites pas confiance, mais ils refusé. Jai dû m'acheter une liqueur pour la remplir d'eau! Je ne retournerai pas à ce Mc donald, ce nest pas ma première mauvaise expérience avec eux.
(Translated) very fast (Original) très rapide
The service is not good for since they introduced the ordering system. It it to slow you wait just for a coffee to long. Plus the drivethrouh takes first in all orders.
Take out
(Translated) There were a lot of people during our visit and the wait for our order was reasonable. The toilets were clean, but the tables were not cleaned between each client. (Original) Il y avait beaucoup de monde lors de notre passage et l'attente pour notre commande a été raisonnable. Les toilettes étaient propres, mais les tables n'étaient pas nettoyées entre chaque client.
(Translated) A lot of improvement in cleanliness in the restaurant since last year. (Original) Beaucoup d'amélioration coté propreté dans le restaurant depuis l'année passée.
Gave them to many chances,had to give up.Seems like they are not listening to what the customer is saying.Only order a coffee and a muffin and success rate is about 20 percent.They are making the switch to bots.Maybe the bots will improve the service.Good luck.
Made me wait 5 plus minutes at 5am while the system reboots. Really, put in two cash pcs and reboot at separate times. Coffee didn't taste great.
(Translated) cleanliness to improve (Original) propreté a améliorer
Quick service and order was correct
Its like every other McDonald. Clean with good service and great wifi.
(Translated) Not able to place an order like many people, the girl bitcha her employees in front of customers, arrogant on the phone with attitude in addition. Seems to me that it's not hard to put two balls in a double udder an egg in an egg mcmuffin?!? I just got home and she doesn't want to open the system to see my order and just hang up to close. (Original) Pas capable de faire une commande comme du monde, la fille bitchait ses employés devant les clients, arrogante au téléphone avec de l'attitude en plus. Me semble que c'est pas dur mettre deux boulette dans un double pis un oeuf dans un oeuf mcmuffin?!? Je viens d'arriver chez moi et elle veut pas ouvrir le système voir ma commande et vdut juste raccrocher pour closer.
(Translated) Service still quite fast (Original) Service quand même assez vite
Consistently good fast food and coffee.
(Translated) Prompt service and courteous staff. (Original) Service rapide et personel courtois.
This McDonald's has some of the most friendly and amazing people,who are as kind as they come.. But seems to forget to stir coffee..lol..
Decent food...and the coffee beats Tim Hortons hands down
(Translated) Earn incompetent all the time in 5 years not a good order either it is missing something or I do not have the right order the food not fresh and very bad clean actually you are the worst in the Quebec City area (Original) Gagne d'incompétent toute les fois en 5 ans pas une commande de bonne soit il manque quelque chose ou j'ai pas la bonne commande la nourriture pas fraîche et très mal propre en fait vous êtes les pires dans la région de Québec
Was good - long weekend in Aug 2018 was busy but they did great
(Translated) It lacked almost all the ingredients and the service was extremely slow and the staff was overwhelmed and not smiling. (Original) Il manquait de presque tous les ingrédients et le service était extrêmement lent et le personnel était débordé et pas souriant.
(Translated) Fast, fairly varied menu. Clean and inviting, especially on the 2nd floor with the beautiful view of the city. (Original) Rapide, menu assez varié. Propre et invitant, surtout au 2e étage avec la belle vue de la ville.
The picnic area is meh, needs an update.Needs to be landscaped or put a cement patio out there so we can enjoy eating outdoors. The picnic tables are sunk into the ground.And it took 15 min to get our order and we only ordered a drink and ice cream cones.
(Translated) I ordered some angus he gave on the bread for lunch and I found a hair in my fries ???????????? (Original) J ai commander des angus il ont donne sur le pain a dejeuner et j ai trouve un cheveux dans mes frite ????????????
(Translated) Sep 18, 2016. 7:30 pm Dirty place. Food served barely hot. Fortunately does not reflect McDonald's in general (Original) 18 sep 2016. 7:30 pm Lieu malpropre. Nourriture servie a peine chaude. Heureusement ne reflète pas les McDonald en général
(Translated) Basic culinary quality, good service and affordable price! Free WIFI. (Original) Qualité culinaire basique, service bon et prix abordable! WiFi gratuit.
(Translated) Put on gas :))), eat at MC Donald, there is 1 Canadian Tire too. (Original) Mettre de l'essence :))), manger au MC Donald, il y a 1 Canadian Tire aussi.
Very friendly staff!
(Translated) Service particularly unpleasant! (Original) Service particulièrement désagréable!
Every time I order with any delivery app my food is cold it takes forever they never have all the items I order and they still charge you for cold food that you didn’t even ask for and when you call nobody will even answer. Step your game up.
(Translated) Poor service (Original) Mauvais service
(Translated) Again a real clown service ....... the girls chatter with each other instead of serving the customer the food arrived frets after 15 to 20 min .... without cons says that there was only a vehicle in front we (Original) Encore une fois un vrai service de clown....... les filles papotent entre elles au lieu de servir les client la bouffe es arriver frettes apres 15 a 20 min.... sans contre dit quil ny avais qu un vehicule devant nous
Was here a few weeks ago on late Saturday morning. I ordered an egg and cheese mcmuffin with no meat and nothing else was told to drive up and wait and proceeded to see about 6 people get their orderes before me. I start asking where my breakfast sandwich is and they dont know. I ordered my breakfast at 11 and didnt drive out til 11:22 absolutley horrible service i didnt even need meat cooked just an egg
slow drive thru !
Drive thu slow
Nice food
Make sure that everything is in your takeout order.
Missed half my order. Didn't realize until i was on the road
Messed up the order
McDonald's. Uggg... Staff isn't all that bad considering they're serving poison. Get a coffee and go home. Make a sammich and spend the rest of the day not hating yourself for your lack of self preservation.
Constant but more expensive now.
Love their coffee & muffin deal - under $2! Quick and easy snack when we are on the go.
(Translated) Friendly and kind staff. (Original) Personnel sympathique et aimable.
(Translated) Fridays 7 p.m., 28 minutes of waiting for the drive to order. There was no initiative to put vehicles on order 1-2 ... Very ordinary, but it is the only convenience store in the area before going into the woods! ???? (Original) Vendredis 19h, 28minutes d'attente à la commande à l'auto. Il n'y avait pas d'initiative de mettre des véhicules en commande 1-2... Très ordinaires, mais c'est le seul dépanneur dans le coin avant d'aller dans le bois! ????
(Translated) The chicken is delicious (Original) Le poulet est delicieux
(Translated) Ben fun a McDonald's, the only problem is when you take croquettes, it looks like it's 2 hours they are waiting for you. (Original) Ben le fun un McDonald, le seul problème c'est quand tu prend des croquettes, on dirait ça fait 2h qu'elles t'attendent.
(Translated) Very good service and very good (Original) Très bon service et très bon
The curbside pickup location has been changed recently, the location for this type of service is a horrible spot which is not facing main street west directly in front of McDonalds under the big M and has not only aggravated us it has aggravated and reflected poorly to other patrons. This location in the parking lot is not accessible when the line up for drive thru is out of the parking lot onto the road. Once you are in the spot you can not leave as the drive through was backed up and you could not get out of the spot once you received your food to go. There is not a wide enough driveway in that location to accommodate drive through cars and mobile order cars. This has caused a delay in getting our order, leaving with our order and a fight with other patrons to allow us to back out of our spot. I am very disappointed with this new location and will not be returning to this location as I do not want to have to sit in drive through to get an order as it's very unsafe to complete the curbside order. We where told by staff this has been changed as it is unsafe for staff members to cross the parking lot. This spot is also unsafe for staff to cross as now they are crossing the line up of cars for drive through. Once again I am very displeased with this service and will not be returning My suggestion to keep staff safe along with patrons for curbside service, it should be moved to the spots directly in front of McDonalds on the side where the parking spots are reserved for overflow drive through and move the overflow drive through to across from the pick up window as there should be far less overflow waiting for drive through orders then there is curbside and that would allow staff to safely walk out the door without crossing traffic during curbside orders.
(Translated) Gang of criss cabochon not able to respect the protocol of the restaurant chain the burger its perfect a day pi the next day ta dla marde as burger the only MC do qun big mac do not taste the big mac (Original) Gang de criss de cabochon pas capable de respecter le protocole de la chaine de restaurant les burger son parfai une journée pi le lendemain ta dla marde commme burger le seul mc do qun big mac goute pas le big mac
(Translated) I made a mobile order and waited 20 minutes in my car in the heat without anybody coming (We get along I just ordered an iced coffee)! The driving service had time to fill and empty at least 3 times. I ended up going in with my boy (the purpose of the mobile order was precisely not to have to take it out). They had forgotten me !!!!!! Worst Mcdo service not the first time I have bad reviews on this restaurant! (Original) J'ai fait une commande mobile et attendu 20 minutes dans ma voiture a la grosse chaleur sans que personne ne vienne (On s'entend j'avais juste commandé un café glacé)!! Le service au volant a eu Le temps de se remplir et vider au moins 3 fois. J'ai fini par entrer avec mon garçon (le but de la commande mobile était justement de ne pas avoir à le sortir). Ils m'avaient oublié !!!!!! Pire service de Mcdo pas la première fois que j'ai des mauvais commentaires sur ce resto !
Great service
Like how fast they can be.
Meal type
Fast and friendly service
(Translated) 55 minutes waiting to be told that there is no bagel ... in front of us, same thing for salads and fish fillets ... (Original) 55 minutes d’attente pour se faire dire qu’il n’y a pas de bagel... devant nous , même chose pour des salades et des filets de poisson...
Worst McDonald's I've had the misfortune of attending. Service was slow. Customer service was a joke. They didn't even get our order right, but it just wasn't worth going in again to fix. Never going to this place ever again.
(Translated) Good food Employ too young Lots of error (Original) Nourriture bonne Employer trop jeune Beaucoup d'erreur
The staff is always friendly and fixed any problems which for a McDonald's is actually very seldom! The food is prepared in the custom way it gets ordered and it's always clean. Favorite McDonald's in Niagara
3 star for food.. 4 star for coffee.. I like McD's coffee better than Timmies.. I haven't had a burnt tasting coffee yet..
Super fast service
This restaurant is getting worst by the day. It's normal to have to wait twenty minutes for a coffee in the Drive-tru, morning or afternoon. I am not going to start leaving home twenty minutes earlier in the morning for a coffee. Time to go back to Tim's.
(Translated) 30 minutes for too long car service (Original) 30 minutes pour le service automobile trop long
Nice place
Clean and good service.
Clean, fast service, great staff and lots of parking.
Worse Mc Donald ever, waith 10 minutes for a fish fillet sandwich.When many car was passing by...
(Translated) McDo, it's still McDo. Slow service, flagrant lack of staff. Staff smiling and courteous despite everything. (Original) Du McDo, ça reste du McDo. Service lent, manque flagrant de personnel. Personnel souriant et courtois malgré tout.
I am the one that delivered the portable freezers and just wanted to say how great the crew was to deal with. From Joe the manager to the ones behind the counter that even called me by name! …
Dinner
(Translated) We left after an interminable wait .... service driving is suppose to be FAST !!! You did not understand that! (Original) Nous sommes partie apres une attente interminable.... service au volant c'est supposer etre RAPIDE!!! Vous n'avez pas compris ca!
(Translated) 10 min for a drive to the car and 3 trio no fries and instead of a racinette jai in iced tea then made your opinion (Original) 10 min pour une commande a l'auto et sur 3 trio aucune frite et au lieux dune racinette jai in thé glacé alors faite votre opinion
Can't complain as far as McDonald's goes. The food is as good as can be expected, the staff is always friendly and super nice to my little guy ????
Went to McDonald's today for the 1st time in a year - hadn't been in a long time, not because of Covid protocols or implications, just don't like the product or service - unfortunately, my daughter had given me a gift card. Ate in, hardly any using the dine in service. As ever with this particular branch, the food, a $22 order, was lukewarm at best and tasteless- in other words, the usual. Burger, fries, coffee the same (as was my wife's). Needless to say, this will be my last visit and I'll be sure to tell my colleagues and friends not to waste their money or time.
Machines down but ok service
(Translated) This restaurant is very dirty at almost every time I go there. Very slow service! The food is good when he is not wrong in your order. (Original) Ce restaurant est très sale à presque que tous les fois que j'y vais. Service très lent! La nourriture est bonne quand il se trompe pas dans ta commande.
(Translated) One poutine, two juniors with chicken, Ten minutes ... ???? (Original) Une poutine,deux juniors aux poulet, Dix minutes...????
We could not get the receipt or order number from the self serve machine.
(Translated) For 2. Egg overcooked in the 2 egg mc muffin of my boyfriend. Chicken croquette clearly too old and cold. And too much sauce in the poutine .. can be to hide the cold fries .. In short, more than half of the food is still in the bag and will be wasted. Not satisfied at all. (Original) Pour 2. Oeuf trop cuit dans les 2 oeuf mc muffin de mon chum. Croquette de poulet clairement trop vieille et froide. Et beaucoup trop de sauce dans la poutine.. peut être pour cacher les frites froides.. Bref résultat, plus de la moitié de la bouffe est encore dans le sac et va être gaspillé. Pas satisfait du tout.
(Translated) To find waves this is the place (Original) Pour trouver des ondes c'est la place
Went through the drive through for breakfast. They forgot to include syrup and margarine with the order. Overall the staff was unfriendly and impolite.
(Translated) Beagle not edible and burnt. Received an iced tea when I requested red fruitopia strawberries. So long service !!!!!! No better elsewhere for a smile c is bad. (Original) Beagle pas mangeable et brûlé. Reçu un the glacé alors que j'avais demandé fruitopia rouge fraises. Service tellement long!!!!!! Pas mieux au ailleurs pour le sourire c est nul.
Fast and the big mack is always really good????
Sometimes miss order, at one point argued with my mother over their own mistake
As with others who wrote reviews I too have been treated like 'the bad guy', have been yelled at and embarrassed in front of other customers. I believe it is a Port Colborne thing, receive shabby treatment almost everywhere I go. It is a toss up which place has the worse customer service McDonalds in Port Colborne or the Harveys next door. I think Harveys takes the top prize for arrogance and incompetence. The younger crew seem nice enough, it is the older women who have worked there for awhile who have taken uncountable screaming meltdowns on me and other customers. Difficult which to recommend, go for the burger you crave.....just wear earplugs...ordinary pair to McDonalds...extra heavy duty earplugs to Harveys.
Got the orders right
Slow
Not bad, friendly.
Good food very nice staff
Rarely get orders right
Kids love it, but check your drive thru bag before you leave as there's often order errors
(Translated) Very bad service (Original) Très mauvais service
(Translated) You cannot become a multinational restaurant without it being good what you serve. So it's always very good! (Original) Tu ne peux devenir une multinationale de la restauration sans que ce soit bon ce que tu sers. C'est donc toujours très bon!
So rude especially to cutomers . Having one side of drive through open and other one is closed but doesnt put a sign saying it closed they yells at me ? Very disappointed in the cutomer service and lack of respect . Overall rather drive to wellend .
Love mc muffins lol so 2 for 5 is great
It is clean inside and well organized it would be alot nicer tho if they took the time to make the meals nicer and not sloppy looking nothing is worse then ordering a burger and having to reconstruct it just to be able to eat it or its not even what you asked for
(Translated) Tables full of dust more soap on entering poor ?? (Original) Tables pleine de poussières plus de savon en entrant médiocre??
So painfully slow.
(Translated) There was no sausage Mc muffin 15 min before ordered at 11.35hrs! I ordered 2 medium coffees and received 2 small ones! (Original) Il n'y avait plus de saucisse Mc muffin 15 min avant de commandé a 11.35hrs ! J'ai demandé 2 cafés moyen et reçu 2 petit !
(Translated) To make a change (Original) Pour faire changement
(Translated) Service horribly long and were wrong twice in our order so not very satisfied (Original) Service horriblement long et se sont trompés deux fois dans notre commande alors pas très satisfaite
(Translated) linda and use her respectful jaime their atitude (Original) linda et employer son respectueux jaime leur atitude
Service
Super friendly staff!
they all forget some of your order. no fries tonight
Take out
(Translated) Very ordinary like McDonald's. (Original) Très ordinaire comme McDo.
(Translated) Twice during the day around 2 p.m. at the drive-thru. We got a really stupid answer Do not answer our questions and very rude Finished for us (Original) A deux reprises de jour vers 14h au service au volant. On s’est fait répondre vraiment bêtement Ne réponde pas à nos questionnements et très impoli Terminé pour nous
If I could rate it minus five stars I would After waiting ten minutes to not move in the drive thru I went inside and was subjected to listening to the bad day of the 19 year old behind the counter. I assume the drive thru customer called her rude (which she was). This staff was so unprofessional and ignorant she repeatedly said she would fight the customer. Do your self a favour and go anywhere else
Good food and quick service
Fast efficient service. Good fast food.
Very good coffee.
Double quarter pounder
Worst
Great place to meet friends for a coffee.
Pushed 5 cars out of que to keep their time down? After waiting for maybe 10 minutes they still missed part of my order. :(
(Translated) Very good mcdonald, good service (Original) Tres bon mcdonald, bon service
(Translated) We stopped for a few minutes and bought some vanilla cones from the drive-through. We had prompt service despite the queue. (Original) Nous avons arrêté quelques minutes acheté des cornets à la vanille au service à l'auto. Nous avons eu un service rapide malgré la file d'attente.
Great curb side service!
Every time we go to this location they either mess up our order or are extremely rude to us or other customers.
(Translated) Very good mmmmmmm (Original) Très bon mmmmmmm
Good one, but not best!
(Translated) I liked the food but sometimes there are errors in the orders. This is to be improved. (Original) J'ai aimé la bouffe mais il ya parfois des erreurs dans les commandes. Ceci est à améliorer.
Fast and Friendly service. made a tasty meal
(Translated) Good service (Original) Bon service
Great prices. Yummy fast food
OMG the wait was crazy
Lunch
(Translated) Lack of cleanliness, length of service (probably due to lack of staff), friendliness of the employees to review and as regards the food it was edible but nothing more. (Original) Manque de propreté, longueur du service (sûrement dûe au manque de personnel), amabilité des employés à revoir et pour ce qui concerne la nourriture c'était mangeable mais sans plus.
We had supper there good service
Useless, can’t take responsibility for their mistakes. Sending orders with Skip that are supposedly double checked but obviously aren’t because they are wrong! The stupid quality stickers are as useless as the employees that put them on.
employees were loud, obnoxious and arguing with each other while customers waited for their order
(Translated) Fast service (Original) Service rapide
Same of McDonald's
Been there a total of 4 times. The last 3 times they got the order wrong. The first time they got it wrong we ordered three meals and they forgot one of the fries. The second time they gave us the wrong burger and we ordered a chocolate …
A avg McD’s. Below average internet access when the tims down the road has epic speeds. A few plugins so a few points there. Increase the internet by about 50+ Mb up and down at least and a few more outlets to be on par with others. I’ll be going else where to work and by food and coffee.
Large line up, but the absolute SLOWEST service I have ever experienced at a McD's drive thru!
(Translated) Which m donald rotten ... last Tuesday no cash receipt coming out of the machine. So no order # slow service and even very very slow to receive my order to make me say that my burger is not available. .. what! ON offer me another burger without refunding it to me and make me say "we'll go vs wear it" and oops we vs. forgot madam ... well yes! In addition the inventory of places lacked household. Not strong! (Original) Quel mc donald pourri... mardi dernirr pas de coupon de caisse sortant de la machine.donc pas de # de commande service lent et même très très lent au recevoir enfjn de ma commande me faire dire que mon burger n'est pas disponible... what! ON m'offre un autre burger sans me le rembourser et me faire dire "on va aller vs le porter" et oups on vs a oublié madame ...ben oui toi! En plus l'état des lieux manquait de ménage. Pas fort!
Value is good drive thru needs a new speaker to get orders right
(Translated) Young staff very busy discussing between them their little glorious exploits of the weekend! Inappropriate language and volume really too high! (Original) Jeunes personnels très occupés à discuter entre eux de leurs peu glorieux exploits du week-end! Language inapproprié et volume vraiment trop élevé!
(Translated) Robots should order (Original) Les robots devrais faire les commandes
(Translated) Magnificent comfort after the horrible and endless journey out of Quebec via the boulevard Sainte Anne. After 20 fires in 40min, we are entitled to his mcdo! (Original) Magnifique réconfort après l'horrible et interminable périple pour sortir de Québec via le boulevard sainte Anne. Après 20 feux en 40min, on a droit à son mcdo !
Staff are great. Very few errors are made at this location
(Translated) Only one toilet in use because of the pandemic but very dirty I did not see anyone cleaning it. They closed half of the restaurant but for the open part still there I didn't see anyone washing the tables and chairs between each customer. Yet it should be part of the basic rules to follow. (Original) Seulement une toilette en service à cause de la pandémie mais très sale je n'ai pas vu personne la nettoyer. Ils ont fermé la moitié du restaurant mais pour la partie ouverte encore là je n'ai pas vu personne laver les tables et les chaises entre chaque client. Pourtant ça devrait faire partie des règles de bases à suivre.
(Translated) Very long wait. Poor service (Original) Attente très longue. Service médiocre
(Translated) Very long service but this is normal with the western festival! Order exact and not too dirty compared to the number of people who had! In front of the magnificent cathedral of St Anne! (Original) Très long service nais c'est normal avec le festival western ! Commande exacte et pas trop sale comparé au nombre de gens qui avait ! En face de la magnifique cathédrale de St Anne !
The staff working here are so sweet. Every time we come in they treat our twin girls like royalty. Tonight especially. The staff working tonight - November 20/16- you ladies made our day and the girls night. I'll just say they went WAY above and beyond and the girls will be talking about this for a while! You younger ladies are going to be amazing mom's one day and the female manager was so sweet also. Some of the other reviews complaining about food - well you are at a fast food chain- not a 5 star restaurant and nobody is perfect. But the staff always makes the experience perfect. Thanks ladies !
(Translated) Fast service in a hurry and courtesy of the employees who work there. (Original) Service rapide en heur de pointe et courtoisie des employés qui y travailles.
(Translated) Good (Original) Bien
(Translated) Good welcome (Original) Bonne acceuil
Service was great and order came quick, I also met a lovely lady there! Great place for fast food and socializing!
Poor service and food wasn't cooked properly ,was sick after eating Avoid this place
(Translated) The slowest service I've seen in my life. They had at least 10 burgers accumulated in the slide to control. The crate was rolling, the kitchen was rolling, but the staff in between were simply lost. They were preparing an order at a time when they had at least 20 people waiting for their food. The manager fixed the control screen for about 2min per tray! He disappeared 5min to settle a glitch at the checkout, and OUPS more preparation while they were 4. Make sure you do not be in a hurry when you go to eat at this branch. They do not reach the standard brand. (Original) Le service le plus lent que j'ai vu de ma vie. Ils avaient au moins 10 burgers accumulés dans le slide à commande. La caisse roulait, la cuisine roulait, mais le staff entre les deux étaient tout simplement perdus. Ils préparaient une commande à la fois alors qu'ils avaient au moins une 20taine de personnes qui attendaient leur nourriture. Le gérant fixait l'écran de commandes pendant environ 2min par plateau ! Il a disparu 5min pour régler un pépin à la caisse, et OUPS plus de préparation alors qu'ils était 4. Assurez vous de ne pas être pressé lorsque vous allez manger à cette succursale. Ils n'atteignent pas le brand standard.
terrible costumer service the one lady was barking at the custumers like military ⚔ style and the other one just hand us the food without a '' have a good day '' or anything I am amazed by this and is not the first time do something about it, i think McDonald's can have some dicent customer service with all the money they make
Dont advertise all day breakfast if you take the popular choices off the menu. Smarten up
I'm a faithful customer. Was very disappointed with the service. I ordered 2 small coffees. Waited 4 min. Three people after me came in ordered got there order and left. Than two other people came up for refills got there coffee refilled and I'm still waiting. Service needs to improve
Very kind and welcoming people here! Coffee is great too!
(Translated) Often broken ice cream machine, slow drive-through! Cleanliness of the restaurant leaves much to be desired. (Original) Machine à crème glacée souvent brisée, service à l'auto d'une lenteur! Propreté du resto laisse à désirer.
(Translated) Very good service. You have to be very careful when ordering. Very very clean. (Original) Très bon service. Il faut être très attentif à la prise de commande. Très très propre.
It tastes just like McDonald's should:)
(Translated) Half order (Original) Commande à moitié
(Translated) Cold fries, hot coke (no ice) never seen 1 McDonald's so dirty. (Original) Frite froide,coke chaud(pas de glace)jamais vu 1 Mcdo aussi sale.Désolé
No Damm snow... But the view was nice
Slow long wait ! Coffee was terrible !!
(Translated) The worst McDo. Terrible service, cold food and endless waiting at the service to the car. To avoid at all costs. (Original) Le pire McDo. Service exécrable, nourriture froide et attente interminable au service à l'auto. À éviter à tout prix.
Messed up my drive through order. They forgot a coffee and it also took a long time to receive our order
Service
Very slow customer service, waiting for 7 to 8 & half minutes to give an order to somebody behind the counter sucks! 5 people working the drive-thru and 1 on counter, you guys need to make improvements. The same goes for other 3 times I was there the last two months. No wonder why I don't go there unless my daughter beg's me to go!
Horrible nobody cares about their job and blames it on everything but lazyness
Quick service, not sure why they can't line up the bun with whatever is going into it.
Great place for the kids service was fast and friendly
Meal type
(Translated) Unable to be grateful for the handful of employees you have in this time of labor shortage. Give junk food like backpacks and mc Do water bottles as Christmas gifts! How lucky are you to have people who still work for you! (Original) Incapable d'être reconnaissant envers la pognée d'employés que vous avez en ce temps de pénurie de main d'oeuvre. Offrir des cochonneries comme des sacs a dos et des gourdes mc Do en cadeau de Noël! Comptez vous chanceux d'avoir des gens qui travaillent encore pour vous!
Gotta love Mickey D's!
(Translated) Lack of accountability on the part of the staff. Waiting time much too long before receiving the commende. The girls were completely lost. And finally we did not have the right thing in our order ... ???? (Original) Manque de responsabilite de la part du personnel. Temps dattente beaucoup trop long avant de recevoir la commende. Les filles etaient completement perdu. Et pour finir on a meme pas eu la bonne chose dans notre commande... ????
Meal type
Nice clean and friendly
Terrible service. Waited forever for our food.
(Translated) Good service (Original) Bon service
(Translated) BLT & quarter pound chicken..very good .... but 40 minutes waiting time for car service much too long ... (Original) Poulet BLT &quart livre..très bon....mais 40 minutes d attente de au service a l auto beaucoup trop long...
(Translated) Very slow service (Original) Service très lent
Quick, priced right and filled 2 of us up for about $13.
(Translated) Fast and courteous service (Original) Service rapide et courtois
(Translated) Again wrong order !! We arrive home we had the right cardboard box but finally instead of a $ 10 hamburger we had a chicken junior in the box ... Disappointment ???? (Original) Encore une fois mauvaise commande !! On arrive à la maison on avait la bonne boîte en carton mais finalement au lieu d'un hamburger à 10$ on avait un junior au poulet dans la boîte... Déception ????
It's McDonalds, what else can I say? You get what you paid for
(Translated) Run away! Unless you have 30 minutes in front of you and you like having a bad experience. Worst McDonald's visited in all of Quebec, in North America, in the world I would say. Whether self-service or drive-through, each time the service is ultra slow (the employees talk to each other, laugh while there is a line at the classic terminal, a rush and some orders are ready). This restaurant should remove the "fast-food" label. Always a forgotten item, so always check your order. (Ex: a spicy Buffalo chicken poutine and they'll forget the buffalo sauce and the chicken). Do not try to personalize your burger, they will always forget the modification but still make you pay the extra. Having already worked in a McDonald's I am suppressed of the non-chalentes attitude of the employees, the lack of professionalism and the non-respect of the customers. Ok it's a McDonald's it's not a restaurant, we can always criticize but this case is distressing .. It lacks an efficient manager to restore the restaurant worthy of the franchise ... unfortunately it is the only McDonald's dre la Côte-de-Beaupré ... (Original) Fuyez! À moins que vous avez 30minutes devant vous et que vous aimer-ça vivre une mauvaise expérience. Pire McDonald's visité dans tout le Québec,dans le nord-amerique, au monde dirais-je. Que ce soit en libre service ou en drive,à chaque fois le service est ultra lent (les employés parlent entre eux,rigolent alors qu'il y'a une queue à la borne classique,un rush et que certaine commandes sont prêtes ). Ce restaurant devrait retirer l'étiquette "fast-food ".Toujours un item oublié,il faut donc toujours vérifier sa commande. (Ex: une poutine poulet Buffalo épicé et ils vont oubliés la sauce buffalo et le poulet). Ne tentait pas de personnaliser votre burger,il vont à tout les coups oubliés la modification mais vous faire payer quand même l'extra . Ayant déjà travaillée dans un McDonald's je suis suppris de l'attitude non-chalentes des employés,le manque de professionnalisme et le non-respect des cliens. Ok c'est un McDonald's c'est pas un resto, on peut toujours critiquer mais ce cas là est affligeant .. Il manque un gérant efficace pour remettre le restaurant digne de la franchise... malheureusement c'est le seul McDonald's dre la côte-de-beaupré ...
(Translated) Very long to have service, often error in the car order (Original) Très long avoir du service, souvent erreur dans la commande à l'auto
(Translated) Always as fast (Original) Toujours aussi rapide
(Translated) Euille lol I ask without pickles but I charge the extra onion !! Criss that McDonald's is expensive and chep !!! My going to bk is very good and also good walking :)) (Original) Euille lol je demande sans cornichons mais y me charge l'extra ognion !! Criss que McDonald's c'est rendu cher et chep !!! Ma aller chez bk c'est vr meuilleur et aussi meuilleur marcher :))
I have yet to get an order here that is complete. Something is always missing so we have to check what's missing before we leave (this is drive thru). I mean once in a while, ok, things happen but it's literally every time now. Last night was the last time we will ever go there. Half of the order was missing (yes we were charged for everything). With Harvey's across the parking lot I'll happily pay the extra
Always great service.
Clean and not too crowded
(Translated) Very good service (Original) Très bon service
(Translated) McDonald's that help out but no more for a meal for coffee is better than Tim (Original) McDonald's ça dépanner mais pas plus pour un repas pour le café c'est mieux que Tim
(Translated) The young man who served me was great! It is made for the public. Congratulations! (Original) Le jeune homme qui m'a servi était super! Il est fait pour le public. Félicitations!
Fast and easy. It’s McDonald’s burgers fries drinks. It’s a fast food
Well, I spent almost 3 minutes trying to order a toasted bagel with double bacon ONLY.. I specifically told him repeatedly NO EGG. So they hand us our beverages and sent us to park. …
With the advent of all day breakfast, my order has been the same for quite some time: a large double-double and two bacon eggs. Similarly , I always confirm two bacon eggs when asked by the drive-thru attendant, and still almost every time I get one sandwich. This may seem small potatoes to some , but going into a twelve hour night shift the ONLY thing that is more satisfying than a bacon egger is THE SECOND BACON EGGER. It is much to my dismay that I will be returning to Tim Horton's for my pre-night-shift breakfas , despite their inferior sandwich qualit . Thanks Maccers.
Kind of dirty unhealthy food.
Not bad for size of city
(Translated) I often take poutine with Buffalo grilled chicken sauce and most of the time I end up with 2 small pieces of chicken cut into cubes like an ordinary poutine while paying for chicken is theft. (Original) Je prend beaucoup souvent la poutine sauce Buffalo poulet grillé et la plupart du temps je me retrouve avec 2 petits morceaux de poulet couper en cube comme une poutine ordinaire alors qu'on paie le poulet c'est du vol.
(Translated) A little disappointed. Order received 1 in 3 times that g received the wrong order. But the service is fast if I compare it with qql months .... I see that it has 3 employees who are their business !!! Good job !!!! (Original) Un peu déçu des. Commande reçu 1fois sur 3 que g reçu la mauvaise commande . Mais le service est rapide si je compare avec il a qql mois .... je vois qu’il a 3 employer qui sont à leur affaire!!! Good job!!!!
Wonderful staff, funny, great atmosphere.
Ordered a cheese burger with bacon and the patty was forgotten...
Nice terrasse outside
(Translated) what is the age of the girl ???? she looked cute???? (Original) c est quoi l age de la fille???? elle avais l air cute????
Dinner
Very good food and clean place , my daughter loves it
The girl on cash was very friendly
(Translated) Again very bad service this morning .... ordering error ... no invoice in the bag ... disorganized employees ... to browse Quebec is the worst McDonald's in Quebec .... unfortunately it is near home me... (Original) Encore très mauvais service ce matin .... erreur de commande... aucune facture dans le sac... employés désorganisé .. a parcourir le Québec c'est le pire McDo du Québec.... malheureusement il est près de chez moi...
Service
(Translated) You tell them that you are intolerant to milk and you but cheese the same always the same with McDonald's here I could put 0 stars would be perfect (Original) Tu leur dit que tu es intolérant au lait et te mais du fromage pareil toujours la même chose avec se McDonald's la ci je pourrais mettre 0 étoiles serais parfait
(Translated) Perfect by making a mobile order to pick up at the sav (Original) Parfait en faisant une commande mobile à ramasser au sav
Terrible service
(Translated) Once again disappointed. I should have listened to the kids and taken 1 photo. I stay close, we go there regularly and we got into the habit of checking because we were regularly missing things and there I check if everything is there but instead of a Poutine I had disgusting spicy fries. We take to bring home we check in the car before leaving. I'm not starting to reopen Poutine bags and boxes anyway. Go there it's good but eat there (Original) Encore 1 fois déçu. J'aurais dû écouté les enfants et prendre 1 photo. Je demeure proche on y va régulièrement et on a pris l'habitude de vérifier parce qu'il nous manquait régulièrement des choses et là je vérifie si tout y est mais au lieu d'une Poutine j'ai eu des frites épicées dégueulasse. Nous on prend pour amener à la maison on vérifie dans l'auto avant de partir. Je commence pas à rouvrir les sacs et les boîtes à Poutine quand-même. Allez-y c'est bon mais manger sur place
Great breakfast fast and cheap
Great service and the renovations look great!
Can't seem to get my order straight at this location. Otherwise, it's fine.
Nice
(Translated) Very well (Original) Très bien
Waited for 15 minutes at car pick up and decided to leave
As good as they come
(Translated) It's often up and down at this restaurant. This time the service was very good. The order was right. I really appreciated. (Original) C'est souvent en dents de scies à ce restaurant. Cette fois-ci le service était très bien. La commande était exacte. J'ai bien apprécié.
(Translated) I stopped at Mcdo for a quarter of a pound and served a quarter with undercooked meat this is not the first time this has happened to me. (Original) Je me suis arrêté au Mcdo pour un quart de livre et on ma servi un quart avec la viande mal cuite ce n'est pas la première fois que cela m'arrive.
(Translated) One of the messiest McDonald's I have ever seen. Clogged sink, almost no toilet paper and dirty floor. Finally I only bought one coffee. (Original) Un des McDonald's le plus malpropre que j'aie vu. Lavabo bouché, presque pas de papier toilette et plancher sale. Finalement je n'ai acheté qu'un café.
Cold food
(Translated) Were 4 customers his took a good 5-7 min before he realized who had people at the checkout then wait to order. Then again to wait really too long to receive the food to finally have a cheeseburger no pickle or onion and everything was cold and the fries not salty. 6 teenagers to run a mdco not an adult ????♂️ it's a mess (Original) Ont étais 4 clients sa pris un bon 5-7 min avant quil réalise qui avait des gens a la caisse ensuite attendre pour commander. Ensuite encore attendre vraiment trop longtemps pour recevoir la bouffe pour finalement avoir un cheeseburger pas de cornichon ni oingon et tout étais froid et les frites pas salé pentoute. 6 ado pour runner un mdco pas dadulte ????♂️ c'est le bordel
(Translated) Very poor service, employees look at each other and do nothing instead of sending the orders (which are by the way ready in front of them). I waited 25 minutes for 10 croquettes and a fries, which they served me without salt. The places are very poorly maintained (there is food and garbage all over the ground). Next time I'll drive a few more miles to eat somewhere more disappointing, it's disgusting. (Original) Très mauvais service, les employés se regardent et ne font rien au lieu d’envoyer les commandes (qui sont d’ailleurs prêtes devant eux). J’ai attendu 25 minutes pour 10 croquettes et une frite, qu’ils m’ont d’ailleurs servies sans sel. Les lieux sont très mal entretenus (il y a de la nourriture et des déchêts partout au sol). La prochaine fois je ferai quelques kilomètres de plus pour aller manger à un endroit plus déçent, c’est dégoutant.
(Translated) Fast service (Original) Service rapide
The coffee was bitter obviously left well beyond the recommended time and the egg Mcmuffin had been sitting to a point the bun was hard. Probably left from breakfast rush. I dumped the coffee and made the decision that I would not ever return to that location. Very disappointing.
(Translated) Excellent location, excellent service, no smells of frying, clean (Original) מיקום מצוין, שרות מעולה, אין ריחות טיגון, נקי
Awesome
Good service
(Translated) It is obvious that two happy feasts 4 croquettes with honey do not require ZERO F @ "* ???? napkin ?? !! (Original) C'est évident que deux joyeux festins 4 croquettes avec miel ne nécessite ZÉRO F@"*???? napkin??!!
(Translated) Zero cold meal service (Original) Zero services repas froid
(Translated) They made me pay twice for an order !! Ask for the invoice !!! (Original) Ils m'ont fait payé 2 fois pour une commande !! Demandez la facture !!!
Apple pies were over cooked, chicken snack wrap chicken was dry and overcooked. Also way too many onions on the burgers
The fries taste like some sort of metal and the burger taste all weird
Fast service, food is usually up to standard.
It's McDonalds. I just expect normal McDonalds service. Not at this location. The lady working the pay window was very cheerful, telling everyone to have a wonderful day and overall was just great. The inside of the building was very nice, looked very clean and the bathroom was clean so that's a plus.
Take out
(Translated) Was sick but cursed that chu niaiseu I escaped the coffee to gab roy pi I was so embarrassed that I vomited in the urinal (Original) Stait malade mais maudit que chu niaiseu jai echappé le café a gab roy pi jtai tellement gêné que jai vomi dans lurinoir
(Translated) On 4 employees for 20 minutes of waiting, no smile ... I ask for hot fries and she put the cold fries back in fryer !!!! it's the first time I've seen it at McDonald's (Original) Sur 4 employés pendant 20 minutes d'attente, aucun sourire... je demande des frites chaudes et elle a remis les frites froides dans friteuse!!!! c'est la 1re fois que je vois ça au McDo????
It's important that your staff are aware of the menu and prices. I have been going to the drive thru here for the last couple of weeks and order the same thing each time. The bill is always $9.02. Today, same order and the total came to …
(Translated) The service is rotten. This is the worst McDonald's I have been to. The service is slow (receiving are put after 15 minutes when there are only three customers at the counter, this is not acceptable). The staff is not barge and not supervised. The management is absent. The customer is ignored. There is always something lacking at the self-service counter (lack of ketchup, lack of towels, etc.) and it is all the time dirty. Fries and meals often arrive cold. When I ask for a burger without pickles, I want it to come without pickles. Worse, I have already received a hamburger with the bread served upside down. I don't go there anymore. (Original) Le service est pourri. C'est le pire McDonald que j'ai fréquenté. Le service est lent (recevoir sont met au bout de 15 minutes quand il n'y a que trois clients au comptoir, ce n'est pas acceptable). Le personnel est non chaland et pas encadré. La direction est absente. Le client est ignoré. Il manque toujours de quoi au comptoir libre-service (manque de ketchup, manque de serviettes, etc.) et celui-ci est tout le temps sale. Les frites et les mets arrivent souvent froids. Quand je demande un hamburger sans cornichons, je veux qu'il arrive sans cornichons. Pire j'ai déjà reçu un hamburger avec le pain servi à l'envers. Je ne vais plus là.
Standard McDonald's. Clean place, friendly staff and your always sure of consistency of quality. Love the tea.
(Translated) Bad service, never the right order (Original) Mauvais service, jamais la bonne commande
(Translated) Service too long, food to heat up, pure anything for a Sunday at 5.45 p.m. (Original) Service trop long, bouffe réchauffer, du pure n'importe quoi pour un dimanche a 17h45
(Translated) too long (Original) trop long
(Translated) Good service (Original) Bon service
(Translated) Dirty messy outside. Waited 5 minutes to get vanilla milkshake. In the morning however excellent service. (Original) Sale malpropre à l extérieur. Attendu 5 minutes pour obtenir milkshake vanille. Le matin cependant excellent service.
Theres a surprise I sat at drive through long enough for my GPS think I stayed for dinner
My husband went through the drive thru, he ordered 2 Filet o Fish, 1 small fry, 1 Big Mac and a strawberry milkshake. He saw on the order display 1 Filet o Fish, 1 small fry, 1 big fry and the milkshake so he had to correct her. The …
(Translated) The young people are hot! (Original) Les jeunes sont sua coche!
Lots of parking. Food is usually well prepared. Staff is friendly. Reasonably priced. Family friendly. Clean tables. Washrooms cleaned and monitored.
(Translated) Never seen such slow service !! 30 minutes to the drivethrough and there were barely 5 cars I was driving only because the cars were leaving the girl so it was long! Fast food?? Not at all. (Original) Jamais vu un service aussi lent !! 30 minutes au drivethrough et il y a avait à peine 5 voitures j’avançais seulement car les voitures s’en allait de la fille tellement c’était long! Fast food?? Pas du tout.
They have good service most of the tim
(Translated) 20 mins to get our order while everyone else after we got it. We got reimbursed. (Original) 20 mins pour avoir notre commande tandis que tous les autres après nous l'aient reçu. On s'est fait rembourser.
I love their fries.
(Translated) It's mcdo, nothing more to say (Original) C'est mcdo, rien à dire de plus
Typical McDonalds. Good service, which is nice. They are friendly and efficient. The food was hot and correct always a bonus.
Fast service
Ordered from skip was so good and driver was amazing ????
It was ok for fast egg mcmuffin and as brown the other had hot cakes and sausage yes pretty good.
(Translated) Excellent friendly and dynamic personal service (Original) Excellent service personnel gentille et dinamique
Clean restaurant Order was as requested and delay very acceptable Food temperature was ok.
(Translated) Each time rather slow service and order error (Original) A chaque fois service plutôt lent et erreur de commande
Good and fast service
(Translated) Very poor customer service behind the wheel. Employee disrespecting customers. To be told stupidly: you have everything, you can go. When we answer, no in fact our drinks are missing. The employee yells at us to calm down. She did not put the bill so that we can file a complaint. Very frequent error in the orders, but we tell ourselves all the time that they are doing their best and we leave chances, but the lack of respect no, it does not pass. (Original) Très mauvais service client au volant. Employée manque de respect envers la clientèle. Se faire dire bêtement : vous avez tout , vous pouvez partir. Quand on répond, non en fait il manque nos breuvages. L' employée nous crie dessus de nous calmer . Elle n' a pas mis la facture pour que l' on puisse porter plainte. Erreur très fréquente dans lea commandes, mais on se dit tout le temps qu' ils font de leur mieux et on laisse des chances, mais le manque de respect non, ca ne passe pas.
(Translated) Very bad service, rude to customers, our order was picked up 3 times and things were still missing the 3rd time. The waiting time exceeded 1 hour 15 minutes. (Original) Très mauvais service, impolis avec les clients, notre commande a été repris 3 fois et il manquait encore des choses la 3e fois. Le temps d'attente a dépassé 1heure 15 minutes.
Chaotic curbside pickup, waited for 30 minutes and no items delivered. DO NOT PLACE MOBILE ORDER AT THIS LOCATION.
It's fast food
(Translated) When c manage by sept-iles it's not worth much DSL very disappointed with the service (Original) Quand c gérer par sept-iles ca vaut pas grand chose DSL très déçu du service
(Translated) Slow service. Staff seem lost and in need of supervision (Original) Service lent. Le personnel semble perdu et en manque de supervision
only good in this place coffe only rest poisoning like rats food!
(Translated) Service a bit slow, but overall very good (Original) Service un peu lent, mais très bien dans l'ensemble
(Translated) Very good coffee the best !!!! (Original) Très bon café le meilleur!!!!
It's McDonald's but the staff is very helpful and you're sure to run into the friendly local regulars!
Food atmosphere was good
Great lunch ! Super soup ... I'm goin' back !
(Translated) More than 15 minutes for a drive-by and we were almost alone. Three employees at 6:30 am on a weekend morning ... (Original) Plus de 15 minutes pour une commande à l'auto et nous étions presque seul. Trois employés à 6:30 un matin de fin de semaine...
Gross food sometimes
(Translated) The stand-alone control works fine. In addition, you can personalize your meal (eg no onions). The service was quick. The seating inside is limited and not very comfortable. For a passing meal, it's perfect. (Original) La commande autonome fonctionne très bien. En plus on peut personnaliser son repas (ex: pas d'oignons). Le service a été rapide. Les places assises à l'interieur sont limitées et pas très confortables. Pour un repas de passage c'est parfait.
Good coffee, but slow to just get coffee.
Usually fast. Pretty good accuracy. Friendly and affordable.
(Translated) Very long service but very clean restaurant (Original) Service tres long mais restaurant tres propre
(Translated) 40 minutes to have a coffee Sunday (yesterday) 13:00. Probably due to a lack of employees. The interior of the restaurant was closed. (Original) 40 minutes pour avoir un café dimanche(hier) 13:00. Probablement dû à un manque d’employés. L’intérieur du restaurant était fermé.
Fast service convenient location hot food the servers are very friendly
Good service don't like self service checkouts
Food is alright sometimes. Not always consistent fresh quality. Depends on busy or not for freshness. Cleanliness is hit and miss. But prices are cheaper then other fast food restaurants on many items.
Food was good...but I don't like the "serving system"
(Translated) Strangely, some sandwich doesn't taste the same as other McDonald's (Original) Bizarrement quelque sandwich ne goûte pas la même chose que les autre McDonald's
Helpful. Friendly Fast. Yum to little mcChicken sandwich. And luv the deals.
Mochas are amazing!!
Ok
(Translated) Very good and clean like McDonald's !! (Original) Très bien et propre comme McDo!!
Fast and cheap
(Translated) Very good service by motivated young employees (Original) Très bon service par de jeunes employés motivés
(Translated) Rather long service and lukewarm food pulling cold (Original) Service plutôt long et bouffe tiède tirant froid
Standard McDonalds. Decent wait here though.
Friendly staff and always get my order right!
The food is always great and they have very friendly staff.
Drive through ALWAYS gets my order WRONG! It always feels like it's a dam circus in Port Colborne Mc Donalds!
(Translated) Correct like the majority of Mcdo which I find is doing very well and this, even with the lack of manpower which seems to persist everywhere in Quebec. (Original) Correcte comme la majorité des Mcdo qui je trouve se débrouilles très bien et ce, même avec le manque de main d'oeuvre qui semble persisté un peu partout au Québec.
Take out
Love the new computer systems to order
Returned because of a order mistake.... To have the same issue happend three days later... Bags are not being checker before being handed out to cars waiting........ not only am I told to pull up for fresh food you forget one of the …
This location is clean, fast and friendly with spacious and easy parking. Coffee was great!
(Translated) Delicious as always (Original) Délicieux comme toujours
(Translated) Courteous service, fast and clean place. (Original) Service courtois, rapide et endroit propre.
(Translated) Worse McDonald's than I have been, the manager or the brow-tattooed shift supervisor should be out the door. Can't talk to customers, and disrespects customers a lot. If she doesn't like her job, she just has to let it go. In addition the restaurant is disgusting, no one picks up the tables and the toilets are disgusting. I ended up going to the tim, me, my partner and my four daughters. (Original) Pire McDonald que j’ai été, la gérante ou bien là chef de quart aux sourcils tatoués devrait être à la porte. Ne sais pas parler au clients, et manque énormément de respect aux clients. Si elle n’aime pas sa job, elle n’a qu’à la lâcher. En plus le resto est dégoûtant, personne ne ramasse les tables et les toilettes sont dégueulasse. J’ai fini par aller au tim, moi, mon conjoint et mes quatre filles.
(Translated) The service is poor. M handed over the order to another and in addition the person at the drive-thru is rude and no smile No apologies when I returned the order to get mine back. It is August 27, 2021 2 p.m. If the manager Take note of this, maybe review with this person how the customer service is done A former Mc Donald employee (Original) Le service est nul .M a remis la commande d une autre et en plus la personne au service au volant est grossière et pas de sourire Aucune excuse quand j ai rapporté la commande pour ravoir la mienne . C est le 27 août 2021 14h.Si le gérant Prend connaissance de ceci , peut être revoir avec cette personne comment faite du sevice client Une ancienne employé Mc Donald
(Translated) Sometimes the service is pretty ordinary (Original) Parfois le service est assez ordinaire
Super
The absolute WORST location I have EVER visited. I don't think they have ever got my order right. Every single time, they screw it up. And when they're unprepared (always) and have to bring your food to your car, they run away before you can check to see that your order is wrong. Will never return here.
Always loved McDonalds
Very current facility, clean, comfortable and prompt.
Nothing new under the sun.
(Translated) Good (Original) Bien
(Translated) Good and clean (Original) Bon et propre
(Translated) The service inside is not fast enough it takes at least 5 to 8 minutes to just have a coffee I go there every day and the drive-thru service is faster (Original) Le service a l'intérieur nes pas asser rapide sa prend au moins 5 a 8 minutes pour avoir juste un café j.y vais a tout les jours et le service au volant est plus rapide
Passed by !. Had a hunger . , still here ! Had time to email
Quick and friendly service for fast food
Service
Take out
Though friendly, the service inside is really slow.
(Translated) 1 hour wait and several things were missing from my order not recommended (Original) 1hres d attente et manquait plusieurs chose ds ma commande à déconseillé
Lose the stupid self ordering machines or make them intelligent enough t talk.
They usually mess up my order, but in a good way I'll get a free small fry or box of nuggets
(Translated) Bad service, the McCroquettes were not fresh (cold and chewy) and the worst fries ever served at McDonald's. McFleury who did not even brew at the machine. Trash full, people take care of it, so place not clean and we must leave our trays everywhere. (Original) Mauvais service, les McCroquettes n'étaient pas fraîches(froides et caoutchouteuses) et les pire frites jamais servi au McDonald. McFleury qui n’ont même pas été brasser a la machine. Poubelle pleines, personnes s’en occupe, ainsi endroit pas propre et on doit laisser nos plateaux partout.
Slow service for a FAST food chain.
They have the best iced coffee. I will only get it from there. I also love there chicken nuggets.
Ownership needs to put more people on the schedule. Sunday morning in a tourist area only had 3 employees. They were doing their best but this is an ownership issue. Get involved!
Ordered through mobile app. Picked curbside pickup due to lineup in drivethrough. Waited for over 10 minutes before an employee came out and said the McFlurry machine was broken. Then he offered us a substitute such as a smoothie ???? I asked for a refund which he said no problem. It's over 12 hours and no refund ????
Took 12 min the make 2 mcdoubles and a poutine very slow service
One of the worst experiences at s McDonald's. Had to repeat the order four times and the still got it wrong.
(Translated) Hot, tasty and fast everything we love about a McDonald's! ???? (Original) Chaud, bon et rapide tout ce qu'on aime d'un McDo! ????
Could have been better on our order, but maybe the lady was just having an off day. She was very nice, so I still have to give a good rating
They forgot my french fries.
Cold fries again!! Nothing worse!
Really nice fast service and friendly employees, and the parking lot is big enough that I can park my truck and cargo trailer
I went in to get two ice cream cones since the drive through was so long. No one was at the counter. It took over five minutes for someone to serve me. Might as well stayed in the line up.
(Translated) Less and less available in their Menu versus other McDonald's ... (Original) De moins en moins de chose de disponible dans leur Menu versus d'autre McDonald's...
(Translated) If it's Berthier's McDonald's congratulations the really clean McDo gang. You can be proud. The hot food ok. (Original) Si c'est le McDo de Berthier félicitations la gang McDo vraiment propre. Vous pouvez être fiers. La bouffe chaude correct.
It's fast food. Drive through moves fairly well.
And we're back with more issues with this disgraceful location. Asked for a meatless big Mac meal today and the drive through employee literally said, in the rudest tone "WHAT are you even talking about?? we don't have those here!" And we argued with her and said they were on the menu, so then she rung it in, and we said we wanted to upside the fries and pop, and when we got to the second window, we were given a medium drink at first and they argued with us saying we ordered a medium, when we literally ordered a large. So then she dumped the medium drink out and gave us our large. Please do better.
Cool
Double big Mac love it.
(Translated) Location still ok, however, the concept that we are waiting for our orders should be reviewed internally. Employees still order in chronological order of arrival. So if you only have one drink you will wait 20 minutes even if it's been a long time. (Original) Endroit quand même correct, toutefois, le concept que nous attendons nos commandes devraient être revu à l’interne. Les employés font quand même les commandes en ordre chronologique d’arrivée . Donc, si tu as seulement un breuvage tu vas attendre 20 minutes même si ça fait longtemps il est prêt.
Love McDonald's
They occasionally make an order error like every other fast food restaurant but consistently make amends for it in a satisfactory manner. Where they stand out from the other McD's in the Niagara St. Catharines region is their double burgers which are always grease free. Coffee is outstanding. Staff are consistently courteous and friendly.
(Translated) The terminals with pu of paper faque I pay and not invoice and the corner liquor cetais to clean and slow enough to have his order (Original) Les bornes avec pu de papier faque jai payer et pas facture et le coin a liqueur cetais a nettoyer et assez lent avent avoir sa commande
Had 2 breakfast bagel sandwiches here. It's the first time the bacon, cheese, and egg were all perfectly aligned and spaced out in any MCD's that the sandwich was off hone made quality. Service was fast, even for a small sized restaurant, on a moderately busy morning. Would stop here again anytime.
(Translated) Welcoming service (Original) Service accueillant
Fast and friendly.
Service
Actually had a bad experience at first...piece of something was on a hamburg I ordered..I returned it,was quickly refunded for entire meal and was asked repeatedly if I was wanting something else on the house....awesome response from two on the front line to make it right...I will be back
Had to pull into line and wait for my drive thru order. Not really a quick service. Food was fine. Wait was unfortunate.
(Translated) I'm not sure I ordered soup or poutine. Service at the car very slow and big mistake in the order. (Original) Je ne suis pas certaine d'avoir commander une soupe ou une poutine. Service à l'auto très lent et grosse erreur dans la commande.
Really good service and food, no complaints there, thank you!
Coffee and tea are always hot hot hot and the muffins are fresh and ????
Ordered apple pies, they were burnt and under cooked.. Waste of money and time! Owner needs to hire new kitchen staff
Great food very quick and easy online too !!
Loving the timely food service
Very slow to many kids working there not the best McDonald's I've ever been in
Pleasant atmosphere and quick service!
Favorite place to get coffee always perfect and 100 times better then Tim Hortons as they switch there coffee and now it's just horrible McDonald's is where it's at
(Translated) A standard McDonald's in a city at the foot of the mountain. The weather, this day does not appreciate the landscape. (Original) Un McDonald's au standard connu, dans une ville au pied de la montagne. La météo, ce jour ne permet pas d'apprécier bien le paysage.
(Translated) Good service ???????????????????? (Original) Bon service ????????????????????
I got my free smile. The sever couldn't hide it behind there mask.
Always get my order wrong I just deal with it now no point getting mad over it
Clean store, freindly staff
Take out
4 time now wrong order
Always clean and always pleasant service.
(Translated) Service by poorly polite young girls ... 15 minutes of waiting and oops ... she gives my lunch to another person .... Mcdos are turned into factories for rude young people who believe that we are idiots pcq old!! Chouuuuuuuuu (Original) Service par des jeunes filles mal polies...15 mns d'attente et oups...elle donne mon lunch à une autre personne....Les Mcdo sont rendus des usines à jeunes impolies qui croient qu'on est des cons pcq vieux!! Chouuuuuuuuu
Restaurant is always dirty and the workers think everything is a joke.
(Translated) Hmm super ice cream (Original) Humm super crème glacée
Great tasting coffee.
(Translated) Busy, staff who seem overwhelmed. Control system on terminals causing more waiting than anything else ... (Original) Achalandé, personnel qui semble débordé. Système de commande sur les terminaux causant de l'attente plus qu'autre chose...
Waited about 10 minutes to get 2 coffees this morning and there was only 2 people in front of me
(Translated) Free WIFI! (Original) WiFi gratuit!
After having to walk back in to get what wasn't in the bag... get home to find a double plain burger in my Double Quarter box. My last trip to McDonald's I Port Colborne !
Good
(Translated) To renovate .. Deficient service .. (Original) A rénover.. Service déficient..
Best Staff!! Kind & say please and thank you! Omg they should do training for the rest across the country! ! Otherwise it's a good clean McDonald's! Not a playdate one however clean & recently renovated for the "cafe" look! 5/5 for McDonald's!
Not much to say... McDonald's....
(Translated) Mcdo very well renovated, but small. (Original) Mcdo très bien rénové, mais petit.
Angus burger was way overcooked and served with soggy fries.
Typical Mcdonald
Very poor chicken burger . the size hardly covered center of bun . fries were good and drink as well. No care in puting sandwitch together very slopy.
One of the worst McDonalds I have ever been in. No ice in the machine, tables were not clean, drink area was a mess of spills and ketchup. Staff were too busy chatting with no one cleaning...and this was not a dinner rush as it was 3pm on a Sunday.
Orange juice was like water food cold
Absolutely disgusting don't eat. My big Mac was old I almost puked half way through my Burger
Good
(Translated) Always a bad service at the counter is very long and employees look stupid. There are often missing things in my orders at the auto service. (Original) Toujours un mauvais service au comptoir c'est très long et les employés ont l'air bête. Il manque souvent des choses dans mes commandes au service à l'auto.
(Translated) Nice gang of cellars, 3 times turn over a double big mac, first time ps cheese, then just 2 meatballs and finally NO SAUCE! 12 year old children in kitchen and mcdo super not clean To avoid (Original) Belle gang de caves, 3 fois retourner un double big mac, premiere fois ps de cheese, ensuite juste 2 boulettes et la finalement PAS DE SAUCE! Enfants de 12 ans dans cuisine et mcdo super pas propre. A eviter
Food is alright.
(Translated) Ask for a quarter pound BLT .....B for Bacon L for lettuce T For tomato Instead of having lacked patience during my order with the ensuites, then, then maybe better LISTEN to BE able to make an order as requested (Original) Demande un quart de livre BLT .....B pour Bacon L pour laitue T Pour tomate Au lieu d'avoir manqué de patience lors de ma commande avec les ensuites , ensuite , ensuite peut être ÉCOUTER mieux pour ÊTRE en mesure de faire une commande tel que demandée
(Translated) I have been to this mcdo several times. Between online orders that don't work, long waits for drive-through and incomplete orders .. I don't know which is worse. When you order a specific Burger and receive another burger instead, please stick to orders placed by customers and stop creating unwanted orders by customers, thank you. (Original) Cela fait plusieurs fois que je me rend dans ce mcdo. Entre les commandes en lignes qui ne fonctionnent pas, les longues attentes pour le service au volant et les commandes incomplètes.. je ne sais pas ce qui est le pire. Quand on commande un Burger précis et qu'on reçois un autre burger a la place, merci de vous tenir aux commandes passées par les clients et arrêtez de créer des commandes non voulues par les clients, merci.
Best coffee going !
Very bad experience! The sign on the door indicates the restaurant opens at 5h. Accompanied by several unhappy people I waited until 6h only to be told that only TWO employees were on site. I asked when the restaurant would open? I was told "we are only TWO employees! !" I DO NOT RECOMMEND THIS PLACE!!
(Translated) Good (Original) Bien
(Translated) A mcdouble order without cheese they made it twice with extra cheese, ask an employee to change the surprise for children because we already have it and answer me that it is just that when we look at the cash register or the surprises are content .... and surprise there are several available apart from books of course .... ordinary as a service lol (Original) Un mcdouble commander sans fromage il l ont fait a 2 reprise avec extra fromage , demande a une employée de changer la surprise pour enfant parce que nous l avons déja et me répond qu il on juste cela quand on regarde on vois la caisse ou les surprise sont contenu .... et surprise il y en a plusieurs disponible mis a part les livres bien sur.... ordinaire comme service lol
On way to class. I needed a quick meal. my favourite of all takeout restaurants is the Egg McMuffin. This time I had it with a fried potato. I LOVE LOVE LOVE ketchup with this. Since I was eating in my car I took the potatoes out from the takeout bag and pumped in LOTS of ketchup. I ate this first before the egg mcMuffin. Yum. I try not to order this as I am trying to lose weight, but after this breakfast I decided to cut back on my eating out more than once a month. As I sipped on my coffee, I resolved to keep to my guns BUT before this I enjoyed my Egg McMuffin and fried potato.
(Translated) Priority drive-in service, you order at the counter, prepare to wait, you are not the popular category. (Original) Le service à l'auto prioritaire, tu commandes au comptoir prépare toi à attendre, tu n'es pas la catégorie apprécié.
(Translated) Car service too long for a mcfleury ???? 15 minutes and the two cars at the front also had a mcfleury and a soft cream. (Original) Services à l'auto trop long pour un mcfleury ???? 15 minutes et les deux voitures se trouvant à l'avant avait eux aussi un mcfleury et une crème molle.
(Translated) After 30 minutes of waiting, I left without my order. In addition the bins overflow. (Original) Après 30 minutes d’attente, je suis parti sans ma commande. De plus les poubelles débordent.
Parking lot coffee
It's ok. Service is fine. Only ever gone through the drive-thru, so not sure how clean/maintained the inside is. Drive-thru lines have been fairly quick. Most of staff is friendly. Sometimes the order is wrong after repeating several times. Guess it depends who's working.
Correct
Breakfast
Clean and fast service.
(Translated) Very slow service, bathroom degeulasse. French fries in the kitchen. It was July 25, 2019. (Original) Service très lent , salle de bain degeulasse. Frites parterre dans la cuisine. C'était le 25 juillet 2019.
Slowest service in all of niagara region and has been for years!!!
Great aervice friendly staff
Good place to go for food
Busy place but service good
I am a fan of their coffee.
Good coffee and good food, in store times are longer wait times than drive Thu but all in all still decent with a good staff
Meal type
Personnel très amical et compétent
There is more flies than employees
(Translated) Very bad service. They took 45 minutes to get to my order. Once my turn, my order has "disappeared" from the systems .... in the end 1hrs wait between the time I ordered and where I finally received my order. By the way, my order was 20 mc croquette and a fries. The worst mc Donald I've seen in life. (Original) Très mauvais service. Ils ont pris 45 minutes pour se rendre à ma commande. Une fois a mon tours, ma commande a "disparue" du systèmes.... au final 1hrs d'attente entre le moment où j'ai commandé et où j'ai finalement reçu ma commande. En passant, ma commande était 20 mc croquette et une frite. Le pire mc Donald que j'ai vu à vie.
Good
(Translated) It's clean It is very fatty so avoid if you want to be healthy Example potatoes served with McMuffin I soaked 3 napkins and it tastes like fat totally not good (Original) C’est propre C’est très gras donc à éviter si vous voulez être en santé Exemple patates servie avec McMuffin j’ai imbiber 3 serviettes de table et ça goûte le gras totalement pas bon
The BEST McDonald's in Niagara
It's McDonald's
(Translated) A pigsty !!! Waste on several tables, garbage bins overflow and it is 14:15. 25 long minutes waiting for the order and it lacks stuff. (Original) Une porcherie!!! Des déchets sur plusieurs tables, les poubelles debordent et il est rendu 14:15. 25 longues minutes d attente de la commande et il manque plein de trucs.
(Translated) McDonald's ... do the job from time to time ... (Original) McDonald's...fais la job de temps en temps...
(Translated) Good, fast and welcoming service (Original) Bon service rapide et acceuillant
(Translated) Cold food; dry bread in my mcuffin sausage. The cheese had time to dry on my sausage and they were initially mistaken on my order. We waited more than 20 minutes to receive our order. No need to go there, it's probably one of the worst mcdo in Quebec. (Original) Nourriture froide; pain sec dans mon saucisse mcmuffin. Le fromage a eu le temps de sécher sur ma saucisse et ils se sont initialement trompés sur ma commande. On a attendu plus de 20 minutes pour recevoir notre commande. Inutile d'aller là, c'est probablement un des pires mcdo au Québec.
Love the place not the high price here in calgary .
(Translated) very disappointed with this Mcdo not clean there was no more hand soap, full bins, more nappeking and serbice very slow and this is not the first time it happens (Original) très déçu de ce Mcdo pas propre il ny avait plus de savon à main, les poubelles pleines, plus de nappeking et le serbice très lent et ce n'est pas la première fois que cela arrive
as any other McDonald's
Just left there 2hrs ago...excellent and stuffed. Always great
(Translated) Nothing works, M's service and the drive-thru app is on, but no one to deliver the orders. Go anywhere, but not there! (Original) Rien ne fonctionne, service de M et l'application commande à l'auto est activé, mais personne pour apporter les commandes. Aller n'importe où, mais pas là!
Great customer service
(Translated) Cheap but bad for your health (Original) Pas cher mais mauvais pour la santé
Very good place for travellers. Fast and delicious.
The meat was extremely over cooked. Both patties were burnt. Never had that before hope to not ever again either.
Be sure to check your order before you leave the workers can't get your order right. Left drive thru only to turn around and come back to have my order corrected . Not very convenient...
I will never refuse a mc coffee
(Translated) Horrible, 1 hour wait (Original) Horrible, 1 heure d’attente
(Translated) It's really more The taste From our Big Macs before Very disappointed (Original) C'est vraiment plus Le goût De nos Big Mac d'avant Très decu
(Translated) I would have put a star if I was based only on my experience today ... an eternity to be served and employees ... no comments (Original) J'aurais mis une étoile si je me basais seulement sur mon expérience d'aujourd'hui... une éternité a se faire servir et employés.... sans commentaires
They spat in my face then threw my food at me. They gave me a used straw and the ice tea was just brown water. Truly terrible, signed, Poopy McButtface.
(Translated) Good convenience store for the quick and tasty. (Original) Bon dépanneur pour le vite fait et bon au goût.
(Translated) Slow service and often command errors (Original) Service lent et souvent des erreurs de commandes
This is a nice McDonald's. It is always clean and the staff are very friendly. I wish it had a play structure or something for kids, and they do sometimes get very busy and forget small things from orders, but they're always very quick to correct any errors and just incredibly friendly. They keep their high chairs nice and clean and make sure to wrap the tops after cleaning, and include a bib and wet wipe, so you know it's clean.
(Translated) Quite fast (Original) Assez rapide
(Translated) 30 minutes of waiting, cold meal, very dangerous situation due to the queue which extends to the boulevard! (Original) 30 minutes d attentes,repas froid, situation très dangereuse dû à la file d attente qui ce prolonge jusqu'au boulevard!
(Translated) Several ingredients of our order were not available at the restaurant. No red oognion for my Angus, no m & m for the mcflurry of my daughter and no chocolate milk for the joyeax treat of my little one. (Original) Plusieurs ingrédients de notre commande n'étaient pas disponibles au restaurant. Pas d'ognion rouge pour mon Angus, pas de m&m pour le mcflurry de ma fille et pas de lait au chocolat pour le joyeax festin de ma plus petite.
(Translated) Although meals are not the best balanced (fat & sweet) the price of a food when you have a discount coupon in hand, allows you to eat ... even when you have little money on you :) (Original) Bien que les repas ne soient pas les mieux équilibrés (gras & sucré) le prix d’un aliment lorsque tu as un coupon rabais en main, permet de manger...même lorsque tu as peu d’argent sur toi :)
Okay first stop 3 days in a row they never got my order right the first day I ordered an Egg McMuffin BLT I got a bagel BLT second day I ordered the same thing and I got a BLT bagel with no bacon on it and then I have to go to the washroom and the urinal leaks pee on the floor from the pipe and they just keep mopping it around the floor and I have to stand in key when I use the urinal lucky I didn't give a negative start.
Ok
The order was prompt and food was great
(Translated) Very good food and really a better atmosphere and quality at a very affordable price in this category I go back often !!!! (Original) Très bien bonne nourriture et vraiment une très meilleure ambiance et qualité à prix très abordable dans cette catégorie j'y retourne souvent !!!!
(Translated) The terrace is badly clean and it just smells like garbage! (Original) La terrasse est mal propre et ca sent juste les vidanges!
(Translated) Very good but I only missed the MacDo ???????? So I no longer evaluated FIN ...... (Original) Très bien mais j'ai seulemnt passé a côté du MacDo ???????? Donc je n'evalu plus FIN......
(Translated) Strict on the number of customers at the same time requires pandemic. Fast service. Pleasant sunny patio. (Original) Strict sur le nombre de clients en même temps pandémie oblige. Service rapide. Patio ensoleillé agréable.
It's McDonald's no more no less
The food was ok, but the drive through is pretty slow
(Translated) Closed auto control and mobile control not available. Difficult to access it with a trailer. The only option is to access the control in the car as a pedestrian! (Original) Commande à l'auto fermée et commande mobile non-disponible. Difficile d'y accéder avec une roulotte. La seule option est d'accéder à la commande à l'auto en tant que piéton!
Go at 7 at night order is wrong gets made again and is still wrong, never would have happened while Pete owned the store what a joke kids are now aways.
(Translated) Very good (Original) Très bon
Very friendly
Delivery
Actually smiles at customers, rarely have to pull into reserved slot, "fast food" very different from welland and the one on highway 20
Open late good for after drinking a good consumption of alcohol