Reviews of Grande Prairie Hyundai (Translator)

Jennifer S

Very Happy This was, from start to finish, a wonderful experience. I had a car in mind, and had set up an appointment with Cordell just to see what my options might be. He and Will worked to get me exactly what I was looking for - no stress, no worries, no problems of any kind, and I wound up driving my new car home the same day. Kerry did a fantastic job explaining available products and dollars and cents, and both she and Cordell went above and beyond what was neccessary; I very much appreciate how much they did to put me at ease - this was the first car I had ever bought flying solo, and I never thought it could possibly go as smoothly as it did. This is the dealership I'll go back to the next time I need a vehicle, and I will absolutely recommend them to everyone I know :)

Kayleigh Mcinnes

I had a great experience at GP Hyundai, I got the chance to work with Freddie and I highly would suggest him to anyone who goes there! I have fallen in love with my new Elantra thank you Freddie and the Hyundai team for working so hard to get me a new safe and reliable vehicle.

Cody Ouellette

I just purchased a vehicle from Kyle and the team and I must say that I didn't expect the vehicle buying process to be as easy going as it was. Kyle was extremely helpful and accommodating. I always dread dealing with commission based salespeople but not Kyle and the rest of the Hyundai team. Thanks so much to Kyle, Brittany, Kati and the rest of the team for making us feel like family at Hyundai!

Nichole Champion

Samantha Aghdasy was super professional and helpful in answering all kinds of crazy extended warranty questions. Highly recommend Samantha! ????????

Tammy Letendre

I would highly recommend doing your business with Hailey, she is a great saleswoman and very personable. She is wonderful..

Bryth Harms

Kelsey is the nicest, sweetest saleswoman I have ever met! So hospitable and welcoming.

KarmiC

Went in for service and recalls at quicklube lane and Charlie did an awesome job. He address my concern very professional and finish the job less than the promised time. Im surprised he also manage to clean my dashboard ???? ????

Bea Sinks

My sales lady Kati was amazing! She was extremely patient and thorough. Brittany in finance was hilarious! She made the whole financing experience so easy and stress free!! 10/10 Absolutley recommend!!

Erica Fisher

I had a stellar shopping experience at Grande Prairie Hyundai. Kyle Farquhar took the time to pay attention to my needs, take me on as many test drives as I needed, and didn't pressure me. The rest of the staff were all very helpful, pleasant and transparent. I am very happy with my purchase.

Nicole Gillies

We had excellent service from Kati this Saturday when we came to the dealership to look for a vehicle for my daughter. She listened to our needs and found her the perfect vehicle. This is not the first time we have had such service here and we are grateful for the care that they put into each transaction.

Megan Debra

Went in to window shop a few days ago and was helped by kelsey. She was super down to earth which just made our interaction feel more genuine. Definitely wanting to come back to get a car.

kenzie lynn

Incredible customer service! Kyle Farquhar, Meaghan Odegard and Brittany Sinkevich were incredible!

Jeanette Smith

Had an oil change and service on our Santa Fe recently. Dean and the service team treated us like gold again. Definitely another reason to keep buying Hyundai! Thanks

Jane

Akeem Taylor is the most patient and easy going car sales person I've ever met.

Nikki Klouth

Absolutely amazed with GP Hyundai!! They exceeded my expectations!! Kyle, Megan, Katy and Brittany are absolutely amazing! Helped me out soo much! Kyle worked his hardest to find a vehicle to fit my budget and I feel in love with it instantly!

MICHELLE & TREVOR SOMERVILLE

Meaghan was the one to turn a upsetting experience into a positive one. One of the best I have had and i will say I will search for her again when i am looking to get a different car. Meaghan and the sales team went above and beyond to ensure a positive process and I will go back.

Aimee Larsgard

Great car with great service. I am in love with both the dealership and the vehicle I purchased. Not only did they show me Hundai vehicles, but also gave me the option of going to other brands and test driving the vehicles I wanted to compare. Kati was able to help me find exactly what I wanted. Very happy.

Dawn Sport

Lori, and the entire family at Hyundai in GP, provided friendly and efficient service. I would recommend to friends and family any day.

Catlyn Hicks

Kyle Farquhar at GP Hyundai helped make my new vehicle buying as seamless as possible. Himself and Brittany assisted me in finding the perfect vehicle for my family! The entire process was made easy by their support of my needs with a vehicle and their knowledge made it a smooth process. Thank you both for being amazing and I look forward to being a lifelong customer!

Carmen Walters

Had a great day car shopping with Kyle & Brittany! Thanks so much you guys ☺

Jean Prefontaine

Kyle and GP Hyundai team spared no efforts to make this easy and pleasant. Great team job! It's a very friendly environment to buy a car.

Mitchel Brien

That's to the hard work of Brad and Samantha I got myself into a wonderful vehicle that trade was great and I have nothing but praise.

Rob Holmes

*Edit* The issue in this review has been resolved by Britany, she called me first thing this morning and after a very pleasant conversation. The views I held yesterday about GP Hyundai have since changed and reverted back to what I always believed them to be. This review is not a reflection of G.P Hyundai but more so of the actions of a single imployee. Huge shout out to Brittany in finance, for a quick and immediate response in the handling of the situation. They honoured the VIP package even considering there was no record of it in the deal that happened 10 months ago. I would have settled for a simple apology for the interaction yesterday but yet again GP Hyundai went above and beyond for us. Thank you Britany! I purchased a 2021 Luxury Palisade in Oct of 2020. The vehicle is absolutely wonderful. My sales guy Kyle was phenomenal, incredibly knowledgeable about the vehicles in his inventory and guided us to the perfect vehicle for our growing family. Today I went in to get my oil change done with the VIP package, We were told we did not have the VIP oil change, even though it had been worked into our deal when we purchased the 21 Palisade. The gentleman went to speak with Kati in regards to the issue since she was the one in the financial department to finalize our deal. It was a slightly hectic deal, as we had been dealing with Brittany the days prior but, as she was not in on the day that we were signing paperwork, Kati was the one we were left with and during the sale Kati did a amazing job and was incredibly friendly. The one who went to speak with Kati came back and told me to go speak with her as she was waiting for me. As I approached her, before even getting into conversation range, she had said "hey" and I asked about the VIP package, where she instantly snapped back: "I looked through your paperwork and it's not there, so I don't know what you want me to do for you" in a extremely snarky tone. ("Sorry there's nothing I can do since it wasn't finalized, let me look into it further and hopefully comes up, if not my apologies but my hands are tied" would of been way more professional than the response that she decided to go with). The absolute worst way that I've ever had somebody speak to me when there was no reason. The frustration mounted, although I did keep my cool for as long as possible. At that point, I said that I would pay for the VIP package, if possible. We then went up to the till where I was quoted a $500 ball park price tag for the synthetic package therefore also faulting on the original promise price of it "no additional charge" as the basic package is 3-$400. My frustration started to show at this point where I said: "why am I going to buy this from you now and it was promised to me 10 months ago" and I said that I would think on it. During the initial sale we were promised that the VIP oil change package through Hyundai, (gp auto group). We had even asked Brittany if there was going to be an additional fee for premium oil changes, as my wife had VIP oil changes through the auto Group in the past and had to pay the difference between standard and synthetic. They had said "no, we can include the synthetic oil change package at no additional charge to you. " Kati is rude, and clearly does not care about customer service in the least bit after the paperwork is signed. (In my personal experience) There are a thousand other ways she could have handled the situation today without being condescending and ignorant.

Serge Duguay

Very good experience from Hyundai. I did business with Alana and she was really good to answer all my questions and she was always available. Thank you.

Alyssa Hendry

I can never have faith that this will be a reliable vehicle and will always feel as though my families safety is at risk everytime the wheels turn. Definitely recommending to everyone, NEVER PURCHASE A HYUNDAI. When you purchase a Hyundai, your complaints are never considered. I purchased a brand new 2017 Hyundai Tuscon and within less than 2 weeks, then engine died along with other problems relating to under the hood. I am absolutely appalled that I am stuck with a manufacturers defect vehicle that I feel was forced on me. "Here, take this vehicle you can have it tonight" makes me think they knew the engine would die immediately and now am forced with it because they "have such a great 5-year warranty". Good to know I'm stuck with a lemon for the next 5 years or 100,000km. However, Meaghan was great to deal with and the Service staff very friendly. The overall Dealership is incredibly unorganized, asking me multiple times for the same document that was sent to one individual. Originally bringing the vehicle in, I also waited 2 hours for the shuttle because they couldn't reach the driver. I was without a vehicle with a sick baby with a fever overnight and then given a disgusting, dirty rental vehicle from Discount Rentals.

Priyank Gupta

We bought Eon from GP Hyundai Couple of years back and the experience was really really great, would appreciate Kapil Dhal for all the efforts he put in to make our our deal effortless.

Jennifer P

Best salesman around > Brad Worona! A+ for a no-pressure and fun car buying experience as I purchased my brand new Hyundai Kona!! Thank you so much for getting me prepped for the winter roads!

mohammed choukrallah

Today i receive a call from dean smith the fixed operation manager and he talked to me nicely regarding my car issue ,and i went there it was a good greeting from him he was so helpful and gave time , i was so proud of his service , appreciate his help .thank you so much dean smith for your cooperation and your help.good job and keep it up

Duke P

Jill McCaffery in sales was great to deal with, would definitely recommend her!

Sharon McLean

BEST experience!! Sincere thanks to Cordell, Kerry and Will!! Every aspect of my purchase process was enjoyable ... from viewing to arranging financing to driving my new Elantra off the lot!! Special thanks to Cordell for his assistance in ensuring I was comfortable in my new vehicle. Love the car ... love the staff who went above and beyond!! I would absolutely recommend this dealership to anyone who may be considering a vehicle purchase!!

Paul Joyal

Excellent dealership to work with ! Professional, knowledgeable, courteous and honest people ! Have been dealing with Grande Prairie Hyundai since 2013 and just purchased a new Elantra for my wife. Kyle and I discussed price and payments prior to the test drive and with the help of Brittany and Katisha they got me an affordable payment that suits my budget. The Elantra we were going to test drive was already booked with another customer, so Kyle picked out a different one, had my doubts my wife would like the new style and color, but when we brought it home for her to look at her face lit up and a big Wow ! Once she sat in it and went over all the features with Kyle she fell in love with it ! (The car that is) lol. Well Kyle got me on the "I told you so" ! (Had to put that in buddy). If you are looking to trade and /or purchase a new or used vehicle in Grande Prairie this is the dealership to go to. A big thank you to Kyle, Brittanny, Katisha and Amanda for making this happen !

Aarin Sorensen

Some of the most amazing customer service around! Brad Worona was outstanding. He was open, candid and knowledgeable about all aspects of the car. With Brad being a mechanic he knew the aspects of the car that most would not have knowledge about. He took the the time with us and was so willing. We never felt rushed or pressured. The sales manager was also fantastic to work with. With cars being in high demand and basically no stock, Grande Prairie Hyundai not only had cars we wanted to look at but even better ones we could drive! 100% recommend going to Hyundai and speaking with the sales team there. Thank you to the team that made our car shopping experience one of the best we have ever had. Hands down.

Steve O'Dell (SteveO)

When I need to upgrade my Accent I'm going to see Will and Meaghan! They are awesome!

Anwar Tuhl

I have purchased my first vehicle through Hyundai, and it has been a great experience. Ahmad, through Sales, was beyond incredible to work with. He did not call or text me, but rather, gave me the time I needed to make a decision and reach out to him. He was there every time I needed him or had any questions. He is very knowledgeable regarding any car I asked him about. He spent almost 9 hours of his time with me from start (test drive) to finish (approval and receiving the car). He was an absolute treat; very kind, respectful, and honest. Definitely, an amazing service and 150% recommend him! Meaghan, the Assistant Sales manager was also beyond amazing to work with. She was very patient and kind. She took the time to speak with my parents and family and made sure they were happy and satisfied. She was also very personable and great to work with, and loves Chocolate btw! Thank you!! :) Last but not least, Alli, the Business Manager, was wonderful to work with. She took her time to review all of the paperwork to make sure everything aligned. She also took the time to explain the financial process to myself and my family. Lastly, she stayed later after they closed to make sure all of the paperwork was ready for me. The Tucson has been great to drive!! My first car experience has been wonderful due to the teamwork between the Auto Groups and these three wonderful people; thank you very much! 150% Recommend! :)

Heather Maloney

Great all around experience from Kati at GP Hyundai; hospitable, accommodating and listened to exactly what I was looking for to fit me with the right vehicle for my lifestyle.

Patrick Pesik

Absolutely amazing service. Will buy my next vehicle through this group. The staff is extremely friendly and it is a very welcoming experience. The staff will make sure you are taken care of without adding any pressure and they will make sure it is a positive relaxing and enjoyable experience.

Colton Dyck

Great dealership to work with. Staff is friendly and helpful and overall amazing to deal with. Kelsey Berlasty was fantastic and knew so much about the vehicle. Samantha from finance and Brittany from sales management did great work and I highly recommend checking out GP Hyundai.

Annette Little

We are so impressed with Brad Worona in our recent purchase of a 2022 Hyundai Santa Fe Ultimate Caligraphy. With his mechanics background he is able to answer our questions with the benefit of experience, and we very much appreciate his ability to walk us through all facets of the vehicle. Also a shout out to Brittany Sinkevich who worked with us to ensure we were happy customers. This is our fourth Hyundai from this dealership and we have been so impressed with the knowledgeable, easygoing, professional people we have encountered in these purchases.

Laurie Hall

Andy Stuart has been a tremendous help in my search for another vehicle. His positive attitude and professionalism has made it a pleasure to work with him! Thank you Andy!

Dan Gunther

I was in the market for a new small car, and it was down to the Hyundai Elantra or the Mazda 3. After the friendliness and professionalism exhibited by Kati and Will at Grande Prairie Hyundai, the choice was very simple. I was even asked by the Mazda dealership whether I would go with them if they could match Hyundai's price, and I had to answer honestly: no. GP Hyundai gave me a great deal, and the whole experience was painless and enjoyable. I love my new Elantra!

Dale Valine (Saladin Ahab)

Gp Hyundai is an amazing place to purchase your vehicle. The staff are exceptional at what they do, they are super kind, knowledgeable, and understanding. They are very quick at service, and do not keep you waiting. I bought my used 2015 Hyundai sante fe, from Kyle, and he was great at helping me find exactly what I needed and I do not regret the choice. He was super helpful and knew his stuff. Highly recommended that Hyundai is the place to go.

Jacqueline Bauman

Very professional. Allowed me to take my time in looking, no pressure to purchase a vehicle from the dealership is what essentially brought me back here. I didn’t feel harassed with phone calls which is a huge turn off. I appreciate all they have done

superjuggie14

When dealing on a used minivan on a late Saturday afternoon our salesperson told us that they will be closed for the rest of the long weekend and to wait until Tuesday to continue with the process of the vehicle sale. We were told that the van would be put in the back parking lot for us (it wasn't, it was left at the front entrance) and we were NOT told that there was any other sales pending on the van. We then found out on Tuesday that another salesman sold the vehicle after hours Saturday evening when we were not given an option to put a deposit on said vehicle or to at least get the process started on it. When I spoke with manager Will over the phone to express our disastifaction with the experience and that we wanted to file a complaint/negative review on he said and I quote "go fill someone else's boots and stop wasting my time" while hanging up on me. He was extremely rude over the phone and didn't care one bit about our negative experience with them. Apparently all Grande Prairie Hyundai cares about are dollar signs and chooses whose is more important than others. If you are shopping there for a pleasent experience be very careful on who is involved or else it will be non-existent.

isabelle mackinnon

Got a great experience when I was in! Brad Worona was very knowledgeable and had amazing customer service skills! showed me many vehicles that I would be interested in! 10/10 would go in again because of this worker

Dane Eggleston

Fantastic service! I dealt with Brittany and Andy, both were amazing, Brittany & Andy both helped me along from the very first step to the point I left in my new vehicle. Brittany is extremely accommodating and is such a delight to work with. Andy was very knowledgeable and diligent in explaining the vehicle to me and all the features and was fun to deal with. I am not an easy customer either; I tend to get hung-up on things, and like to account for everything. I went into the dealership expecting to do battle and be nickel and dimed for everything. That was not the case, everything was explained to me, and I even got some extras. I was impressed with how stress free dealing with the dealership was and appreciated how far Brittany and Andy went to find the vehicle I wanted. I am still dealing with the dealership on a few little items and they continue to be just as awesome; even after I left the lot! Highly recommended this dealership, and if you want hassle/stress free auto shopping ask for Brittany or Andy!

Leanne Hill

Andy Stuart was very courteous and helpful! He was a huge help in finding me perfect SUV for my family. Straightforward guy and answered all my questions. Highly recommend!

Gloria Jane

What an amazing place to buy a car. Staff is so knowledgeable especially Sam Aghdasy. She is so smart, friendly, efficient and knows the business well. Hyundai you ought to pat yourself on the back for hiring Sam because she is a keeper. I will be sure to be reccomending Hyundai and especially Sam because she is top notch.

Desmond Lavoie

Purchased a new vehicle from GP Hyundai recently and I had a great purchasing experience with the sales team. My sales lady Kati took the time to answer all my questions that I had and was very knowledgeable on the vehicle I was in the market for. The sales manger Meaghan respected my budget and was very thorough with explaining the payment options and all the cost's within the deal! These two ladies combined make for a stress free buying environment and with both of them having a great sense of humor you'll have a couple laughs throughout the process as well. Highly recommend this team if your in the market for a new/used vehicle.

Tessa Van Amstel

Andy is super friendly and knowledgeable. He’s great at his job. Love my new whip. Thanks

Kelz kelz26

Five star customer service, a great big thank you to Alana and team for the exceptional service i received, you guys have ticked all the boxes, Alana was the most friendly, helpful going over and above finding me the perfect vehicle, exactly what i needed and right within my budget, ensuring my new vehicle was mechanically sound, clean and topped up with a full tank of fuel, can't say thank you enough ????????

Cory Winnering

Kelsey shows great customer service

Angela Sjuberg

Lori is awesome there. She is always full of smiles and very helpful.

kevin stanley

Always friendly and knowledgeable staff. No pressure sales department.

Michaela Kateri

Kelsey at Hyundai is always amazing to talk cars with, she always has me covered and makes sure I'm well taken care of. She's a boat of sunshine who truly cares about her customers. 5 stars to her and hyundai for being amazing.

Danielle Robertson

I love my new vehicle, but more than anything I can't express how much I love and appreciate the care and attention that goes into the customer service at Grande Prairie Hyundai! Samantha from the finance department was incredibly …

Joel S

Talked to Brad about possibly trading my car in but ultimately decided against it but was very knowledgeable with a laid back not pushy attitude very easy to deal with

Vineet Ranjan Srivastava

Very friendly staff, well trained. Specifically I remember the guy Mr. Kapil Dhal, he is having very good product knowledge.

Linnea B.

Definitely made my first time buying a car a breeze! I asked a lot of dumb questions and never once felt dumb! Got a great deal on my wheels too! Loving my Santa Fe! Thanks Jill and Will!

Michal Platek

It was an amazing experience dealing with Grande Prairie Hyundai, especially Kyle Farquhar and Brady Irvine the manager. Kyle is very knowledgeable, responsive, and kind. He also worked with our busy schedule. It was a pleasure to have him as a salesman. Brady was very fair in regards to our trade-in appraisal and offered us a great price on our previous vehicle. We took a Hyundai Tucson Luxury Hybrid for a test drive as soon as it was available and we really enjoyed it. We also wanted to check out the slightly larger Santa Fe and Kyle booked us in for the next evening. After all, we have decided to go with a Hyundai Tucson in the Ultimate Hybrid trim. As soon as we filled out our finance application with Kati and got approved, the team went on a search to find the perfect spec Tucson for us. Two days later we were notified that our vehicle will be there the next day. The paperwork itself took less than an hour and Kati Carlson explained all of the warranty and protection package details very well. The vehicle is incredible and we are extremely satisfied.

Hector Menjivar

Went to Hyundai to look at some vehicles and was really impressed with Donny. He was a straight up guy didn’t feel like I was with a salesman at all. Deff reccomend him to anyone looking.

H Kulak

I just bought a brand new Elantra and I couldn’t be happier. Kyle is an awesome salesman, and really makes sure that everything meets your needs and you love your new vehicle. Everyone at Hyundai is so friendly, it is such a great atmosphere. I would definitely go back to see Kyle and the staff at GP Hyundai for all my next vehicles !

Clifford Narag

The Hyundai dealership has a new and nice place to deal with their clients/costumers for them to be comfortable.

Bruce Cook

Great experience buying our Santa Fe. Vince was awesome to deal with.

Jamie Marie

Hands down the best service in Grande Prairie. Most places you go, people just want you in something no matter what, but GP Hyundai wants to get you something you need and they go out of their way to get you that! Thanks to Jess, she made the whole process just that much easier for me. Her product knowledge was amazing and she always stressed my individual need. Thanks again Jess for your great service!

Gary Osborn

Routine Service Appointment, Service Department freindly and met my needs.

Cory Keefe

Dean the service manager was excellent and provided clear communication about what was needed

R. S.

Durability of my car is awesome...but visiting for service, will expect over charge and waiting time is forever.

Jodi Hawkes

The Grande Prairie Hyundai team is just amazing to deal with. They are all so friendly, easy going, and truly care about your vehicle needs. Thank you Brittany, Kyle F, and Meaghan. I am beyond happy with my purchase.

terry ayers

Great team. Worked diligently on my behalf. Had great customer service with Hyundai dealerships in the past. Well except one in CB NL. But GP Hyundai and especially Don(James) Clarkson restored that faith. It's too bad he doesnt work for Hyundai Canada. Thsnks for everything Donnie. Hands down a phenomenal guy.

Vanessa Griffin

GP Hyundai are amazing, every person that works there are the most lovely people to deal with! A HUGE props to Kati and Megan for being so great and helping me upgrade my car to a SUV. Having never traded a vehicle before, they made the process simple and painless. I would definitely recommend GP Hyundai to anyone who's looking to get a vehicle!

Neil DenToom

Honestly outstanding. From the minute I came in, I got a positive vibe that stayed all the way through to me buying a pre-owned SUV with which I couldn't be happier. While I didn't expect that I would describe used car shopping like this, I'm happy to say that between GP Nissan and GP Hyundai, Ahmed, Meaghan, and Will were fair, honest, transparent, patient, understanding, reasonable, accommodating, and friendly the whole time. Ahmed certainly earns his shining reputation. He was happy to drive me between dealerships, plan several meetings and test drives beyond the call of duty, accommodated times after he should have been off for the day, gave continuous reliable communication, fielded the many questions I fired his way, helped get an insurance quote, and even picked me up from the airport after hours to sign it over. The three of them helped get me get a transparent and excellent price, accepted a deposit for some no-pressure time to think on the decision, contacted someone to purchase my older trade-in vehicle, arranged for a rare take-home test drive, and got me into a great new ride I'm proud to have gotten from them. I couldn't have been more pleased with everything, thanks Ahmed El Tayeb, Meaghan Odegard, and Will Mears!

Jamie Rene.

Brad learns everything there is to know about the vehicles and makes very detailed youtube videos!

Kendra Ruhl

Sam was an absolute pleasure to work with.

Barb Campbell

We found the 'previously enjoyed' vehicle that we wanted through Kyle at GP Hyundai. Even though he did not have the vehicle we wanted at Hyundai,, he found one for us to look at by contacting another dealer. Kyle was friendly and made the best deal for us. After the purchase, we had a concern about the vehicle which he answered to our satisfaction. I would recommend Kyle to anyone looking for a new or used vehicle.

Alexis Robinson

My husband and I bought our 2021 Kona with the help of Alana and it was a phenomenal experience! Not only is Alana professional, knowledgeable and incredibly friendly she was not pushy which is so hard to find in sales! We kept them open past their closing time (on a saturday at that) and not one person in there had any problems with it and kept smiling! The GSM and financing lady were also extremely friendly and helpful, I felt like they truly wanted me to be happy with my new vehicle and my experience, I didnt just feel like another sale. Thank you to Alana and the team at GP Hyundai for making this the best and easiest purchase for us! SO happy with our new vehicle, the service we received and are sure we will continue to receive in the future! Highly highly recommend GP Hyundai!!

Jordan Hafichuk

Brittany and Kati were great to deal with even though there were many obstacles when sourcing the vehicle from a different dealership and then delivered to my town instead of me having to come to them. Although there were some hiccoughs along the way, in the end they were a big help to get me into my new car. (2021 Kona Electric)

Yvette Emmanuel

Let me first say Customer Service is the key to getting repeat business and loyalty. Charlie & JM in the service department hit all the right notes in that department. Greeting, personality, knowledgeable and if I knew them longer a great sense of character. Keep up the great work both of you, you'll see me again for sure.

Robbie Telenko

I recently purchased a 2020 Kona from GP Hyundai. I arrived late Friday afternoon, but that didn't stop the team with doing their best to get me into the vehicle I wanted. Brittany's team consisting of Alanna and Akeem made my visit a true pleasure. They definitely went out of their way to make sure I was satisfied. I will recommend the service and inventory available to my friends and family.

Maxwell Magee

Great service. I was given all the information i needed about the car before purchasing, and the process was pleasant and informative. I’m very pleased with my brand new car.

Taylor Sovach

Very pleased with this team. I don’t know what rabbit they pulled out of what hat, but they blew my expectations out of the water. My credit is far from the best, but yet they managed to get my interest rate down by 20% and into a decently new car that would help eat up some of my negative equity. Honestly give these guys a try before you look anywhere else. Like I said, they worked magic I didn’t think was possible.

Janel Lobsiger

Such great service all around! I dealt with Meaghan and Will and they both made the entire process so simple. They got me into a vehicle that I absolutely love and I drove away with a smile on my face 24 hours later! I highly recommend this team of professionals - Thanks again!

Lin De La Bastide

I was 100% satisfied with the service, i was so pleased with how quick i got in then how fast the service was done. Charlie was knowledgable explaining to me all recommendations for next service. what a great commitment to customer service, should be commended highly.

Christine Potter

Easy to deal with! Went above and beyond to make sure my needs were met.

WhoaJoe

Went in with the simple requirements of an AWD rig that was winter ready (tires, block heater, etc.) and got Kelsie I think her name was. New girl, first time doing a sale. We got it worked out to a 2022 Kona, and I couldn't be happier. Gave me a very generous trade in on my old Ford too

Tony Dorie

Good deal and good customer service and seems like Brad over there in minutes is pretty good only problem is whenever you try to phone them after the sale they all seem to be with clients LOL

Joy Reid

Awesome staff made us feel welcome and comfortable :)

David Ventimiglia

Good people to deal with.

Michele McNeil

The best service ever from our salesperson Kyle at GP Hyundai. I rate at 110%, from the moment I walked in the to show room to the final sale and getting me into my dream SUV. He made sure I had all the information I needed to buy my 2021Santa Fe ????.

Hao Li

My wipers were not working, I came in asking to get it looked at and to get a quote. I had called before going in, emphasizing that I was taking time off work and that I just wanted to quickly check the severity of the problem and to get a quote. I was told to wait no more than 30 minutes - I ended up waiting for 50 minutes. I was then handed the bill attached - that's right folks, I waited 50 minutes and had to pay $71 for someone to tell me that my wipers were just frozen. What happened to receiving a quote? If service employees were to tell me ahead of time (They didn't) that it would've costed 60$+8$ "Shop fees"+taxes to simply CHECK the problem that I have, I NEVER would have solicited their services. This is beyond shady business practice, essentially robbing their customers. Avoid this place at ALL costs. EDIT: After the owner’s reply to this review, I tried to get in touch with their service department again. It’s been almost 10 days and I have not heard back. Dont be fooled by their optimistic replies here!

Kelsey

Great experience, My sales person Kyle farquhar, Brittany and Kati kept me informed the whole process and answered any questions I had

MEGHAN mÖnster

I had the pleasure of dealing with Lori, one of the service department personnel, and was very impressed by her knowledge, straightforward attitude, and ability to keep tough conversations light and easy to manage. Top notch.

Norma Rickman

Great car at a fair price! Kati Carlson is one heckuva salesperson. Very friendly, never pushy. I definitely recommend Kati and the GP Hyundai team if you want a refreshing, 100% pro experience to find the perfect car to meet your needs and budget.

Mary McKinnon

I had a wonderful experience looking for a vehicle working with Kati. She understood my needs when it came to a vehicle. She never tried to over sell me on things I didn't need or want. I was very appreciative of the time she put in to making this first time car buying experience fun and exciting. Thank you to Grand Prairie Hyundai and Kati for taking the time to get to know me. I will be sure to pass on my recommendation! :)

Remo Heugh

I found this place with a simple Google search and I'm so glad I did. We are new to the country and the staff were just incredible. Andy is such an awesome salesman and my family and I will definitely be keeping our business with this dealership.

Hanna Lobbezoo

Just bought my first brand new vehicle earlier this week, and the GP Hyundai team was absolutely amazing throughout the entire process! Akeem was my salesperson and I was thrilled, I had heard lots of wonderful things about him and he really lived up to the hype: he was genuine, had lots of knowledge on the vehicles I was interested in and took the time to make sure I picked the right one for my current and future needs. I was nervous that I was going to be pressured into buying or spending more than I had wanted, and not once did anyone from the team take advantage. Their first priority is making sure that you are happy and confident with your purchase, and not once did I feel pressured by any member of the team. Huge shout out to Brittany and Katie as well, thank you ladies so much for everything you did for me! Overall, was such a great process and would recommend them to anyone! :)

Sarah Jay

Kati is always such a great help! I know if I need anything, she can deliver.. Always sending my family and friends to her because I know they'll be treated right. Thanks!!

Obiora Ndefo

My experience with Hyundai was one of the best I have ever gotten. Every one of their staff was very friendly and professional. They took their time to explain everything in detail and always made me feel comfortable. I was referred to Kyle, one of their salespeople by a colleague. He was the best from the start to the end of the process. He took care of me and got me a good deal.

Emily Cuvelier

We had been searching for a vehicle and doing our homework to ensure we could get the best value for our dollar. Due to unfortunate circumstances we were forced to buy sooner than we had planned. We were exhausted dealing with various dealerships and sales people and just with the whole "game" in general when it comes to buying a vehicle. We were pleasantly surprised when we walked through the doors of Hyundai and soon after meeting Kati and her Manager, Will, we were kicking ourselves for not coming here first. They were friendly, helpful and the effort and care that they placed into finding the perfect vehicle for us was second to none. We couldn't be happier with our new vehicle, 2014 Sante Fe XL, and we are excited to share our experience and recommend them to all our friends and family. We were able to get absolutely everything on our wish list in our vehicle for our price point, and thanks to the prompt, hard work of Kerry in Finance, were able to take it home the same day! Thank you so much for turning a nightmare into the most enjoyable experience!

Shauna Livesey

We are happy new owners of the 2020 Palisade! I have to say, we probably took the longest to decide this time around on what vehicle fit us best. Kyle Farquhar was with us every step of the way! Through test driving numerous vehicles, including the Palisade a couple times. He was patient, honest, and knowledgeable. It’s hard finding a vehicle with 8 seats and with style! We couldn’t ask for better service and a better vehicle. I have to add, the warranty is the best we’ve seen as well!

Christopher Harder

I bought a Nissan Titan in November 2018, it took them two tries to get the interior clean and it was still dirty inside. I also got command start put on the truck, and the system has been strange ever since they installed it. Even my screen in the truck has had issues after they installed it. Currently the remotes do not work at all. Not impressed and I will not recommend anyone to go to this dealership nor any of the other GP Auto Groups.

Anildev V

We had a wonderful experience purchasing a vehicle. My first contact was with Kyle Farquhar; Kyle served as a single point contact for our four month long research, decision making and finally purchasing a vehicle. Even when the dealership building was under construction, with the offices spread out between three or four office trailers, Kyle made the experience enjoyable and smooth. Once we made the decision, even though it was a weekend, financing and pick up was arranged and we were able to drive away the vehicle in no time. Kyle stayed in touch with us for four months answering questions over email and phone. During test drives he explained in detail the difference between different models and variants helping us to pick a vehicle that met our needs optimally. I am certain there were other people involved in the process but for us Kyle managed everything. When we were ready to sign, Kati Carlson had all the paper work ready and we were out within an hour. Within that time, she explained various coverage, warranty and options included in the financing. We went to the dealership due to a referral from a friend and she received a referral bonus within a week. We will wholeheartedly recommend the the dealership and Kyle to anyone who is considering a vehicle.

Chant eats Lefebvre food vlogs and more

This is going to be a long review but well worth it! I was so frustrated and upset i looked everywhere in grande Prairie to trade my car no one would help. I felt like every dealership was just seeing me a customer they could make money off, Me and my spouse originally went in here to purchase parts for my 2015 hyundia. As we walked in kyle approached us he did not push nor make me feel like i was just some person walking in he could sink he's claws into he was friendly and only spoke the truth. I gave in and decided to try again for my car of my dreams. He was open, honest, and he made us feel right at home i was shocked at the professionalism in this dealership. There hard work and determination to make us happy went beyond our expectations. Never in my wildest dreams would i think i would drive away in my dream car he got us into a jeep i was so excited and overwhelmed emotionally i couldn't have asked for a better experience kyle is our forever go to sales person and i highly recommend him he's personality is not just a sales man he is in it for you and to make sure your experience is absolutely the best. Thanks again kyle you rock we will definitely be back! You rock in our books thanks to the whole team at grandePrairie hyundai ????

Danielle Stone

Wonderful staff, very friendly and accommodating. I've been treated so amazing by the staff here.

Jason Hawkes

Services department has been a nightmare since buying our brand new elantra. Every single time we've had it in for our "service" package we bought they want to charge you for every "service" they provide. Save your money and go somewhere else. We confirmed with the service department that the package was still available. To which they replied yes it was, then they proceeded to charge for an $80 oil change!!!! Since it won't allow me to respond Yes she was informed they had expired after the work was done. However when the appointment was booked she ask the person booking if and how many services were still available as a part of the package we paid for when purchasing the car. She was told that there were 2 remaining and that yes they were still active.

Dane Dillon

My wife and I recently purchased a 2017 Hyundai Santa Fe Sport from Becky over at GP Hyundai. Both Becky and the whole team over there were great to deal with. When we decided to buy this vehicle someone else had actually just test driven …

Curtis Mechanuck

All of the staff I encountered were friendly and positive. They answered all my questions thoroughly and anticipated what my needs were in a new vehicle, and found me exactly what I was looking for. They went out of their way to make sure that I had a good buying experience. Would definitely recommend!

Brooke Prince

Needed some good snow tires. Ryan in the service department was fast, friendly, and found me a great deal!!

Larry Hall

Following purchase of my used Santa Fe SUV, I was immediately informed of 3 recalls needing attention, and a service appointment was booked that included a complete vehicle inspection. This revealed a few issues including some that were costly, but I was then offered a protection insurance plan that would take care of power-train problems including those found in the recent inspection. As the vehicle had not cost a lot to buy, the insurance seems a reasonable investment, as well as the 3-year oil change add-on program. The staff we dealt with were very knowledgeable, helpful, and friendly, while exhibiting NO annoying sales pressure. It is so nice to deal with a company with trained, pleasant employees.

Fiona Ness

After having contacted a few dealerships, and driven a few cars, and was getting frustrated spending hours in dealerships, and decided I needed to really shop around, and make sure I was really happy with my decision. I contacted Hyundai on the website, and the next day I heard back from Kyle. I explained my experience thus far, and the payments I'd like, what I was looking for, and my trade in, and explained that I live 150kms from Grande Prairie, so working over text would be easiest for me. Kyle really listened to me. He found a vehicle that really fits all my needs. I was also helped by Katie and Brittany, and everyone was extremely helpful, and not the least bit pushy. I shopped around at many dealerships, and the wonderful customer service is the reason I decided to buy my car from Kyle and GP Hyundai. Thank you guys so much!

Ashley Chant

Another great experience with the team at GP Hyundai!!! Kyle is friendly, approachable and honest to deal with! Brittany and Kati made sure to lay out all the details of the purchase and ensure I was happy with everything presented to me :) The whole experience was smooth and buyer friendly. I would recommend this team to anyone looking to purchase a new vehicle!!!

Sam McDermott

Great experience dealing with Vince. The whole team at Hyundai is very professional, and provides a great atmosphere. I recommend it to all my friends and family

Kevin Ballantyne

Great dealership, Kyle got us into the SUV we wanted without pressure.

Mark Sandul

Friendly customer service. Great cars!

Dustin Fournier

Although GP Hyundai gives their new vehicle purchase owners the red carpet wish it was the same for used vehicles. I had asked for a detailed list on all that repairs the vehicle I purchased needs. They went through the inspection with me showing they made repairs and none were needed. After getting on the road with the vehicle I starting finding numerous parts that needed to be replaced. I sent a text to the salesman describing the items and got no response. When he did reply back a week later I once again let them know all that I found needing to be replaced and once again got no reply. I emailed Brittany and once again no reply. I believe since October 2018 it is illegal to sell a vehicle in Alberta that needs repairs. Hopefully I get a reply after they see this review

Sara Williams

Becky deserves 5 star! I love my suv and I love the customer service I received from her !

Alex Fortier

Best dealership experience I've gotten by far, it was quick and painless and I was able to get into something newer then my current vehicle. Definitely recommend going to see the team at GP Hyundai if your in the process of looking for a new or used vehicle

Jaycee Zarowny

Kyle got us into our new Hyundai Santa Fe and it's perfect for us. He helped us every step of the way to make sure it was the right vehicle and went above and beyond expected service. Brittany the sales manager was so kind and personable. Kati in the finance department was incredibly helpful as well. Everyone we dealt with made us feel so welcome and cared for. 1000/10 would recommend to anyone

David Laycock

Bought a 2013 Elantra at auction. The car was not designed for north Canadian climate @ this production year. Had no warranty, no leg to stand on! The staff of GP Hyundai walked me through the process of applying for a relevant recall and it was approved. Have had issue with dealerships in the past, nice to some still out there pull for the little guy, to win over new business. Thanks to everyone involved, and even the HQ in Toronto. Good to Great company on the rise!

exscapedude

Amazing place with amazing service!

john basquinas

came in for an oil change and this guy "charlie" did a great job! even after hyundai system is down he still manage to do the job. im sure that i will come back for more services.

Carlos sinisterra

Akeem was such a great help when I was shopping for my first vehicle. He listened to me and help me find the perfect vehicle. 100% will recommend.

J MJ

Great work from Charlie, he serviced my car so fast faster than i drink my coffee ????, and the manager dean is super friendly

Emily Culleton

Definitely helped me find what I needed! Very friendly staff, and Kati was quite helpful in answering my questions that I had, which was quite a few! So I look forward to dealing with you in the future!

Indra Dollis

Kati and Brad delivered excellent customer service! The transaction was smooth and seamless. Very happy, thanks guys!

Caroline

I had the best experience at Hyundai with Brett Boman. She made my experience of getting a new vehicle stress free and easy! She got me exactly what I wanted in a SUV, which was a 2019 Santa Fe XL. I am so happy with my purchase an I am in love with all the bells & whistles that came with my vehicle, Especially the warranty. The customer service from Brett and all staff at Hyundai was amazing. I truly would recommend this dealership to all my friends and family. I have no complaints and loved the the entire experience. I left happy a happy customer and my kids are happy to have a more spacious vehicle.

Debra Deprez

Brad Worona was so friendly and knowledgeable about GP Hyundai. It was my first time considering a Hyundai and I would definitely contact Brad again.

Morgan Wardill

My wife and I have now bought 3 vehicles from gphyundai! All three times we have dealt with amazing sales people, were given competitive pricing, and experienced quick and accommodating service when getting our new vehicles on the road. The GM and sales manager are second to none and the sales lady Katie was the bomb. Normally my wife feels taken advatage of after purchasing vehicles from dealerships but Katie and team were transparent and honest through the whole transaction. I won’t deal with any other dealership! She is loving her Kona! Thanks GP Hyundai!

David Lefebvre

Andy went above and beyond helping us find the perfect car to meet our needs. He was crystal clear about everything from options to financing. Very happy with our experience!

Erick Matheson

Just wanted to say Thank you very much Kyle, Highly Highly recommend Kyle for all your vehicle purchases, He sure knows how to take care of you, and isn't stressful, So please go see Kyle and tell him that I Erick Matheson told me to come see you because you will 100% happy when you leave there.

Eric Moss

Excellent customer service and knowledge! Samantha aghdasy hooked me up with the truck I’ve been searching for forever!! And personally delivered it! All of that while I was away working 10 hours away! Highly recommend! And shout out to Ryan prince for the service after the fact! A great group you have!

Conrad Levesconte

Friendly advisor and tech got the job done and done right. Only issue is the prices for the work is rather high.

Cindy Shul

Jill was awesome!!! very helpful when I was looking for my new SUV I'm gonna love it forever!!!! I would recommend jill everytime... Now we are bffs forever ????

Morgan Banman

Jillian was absolutely amazing! She made sure I was comfortable with everything and the process was very smooth! I cannot thank you enough for the amazing experience! Not only did I get a new car but I got phenomenal customer service as well! I 100% recommend Jill from GP Hyundai :)

Claudette Huppe

Bought a Santa Fe a few weeks ago from GP Hyundai. I have been driving it around for a few weeks and am loving it! Thank you Kyle, Kati and Brady. It was great working with you all!

The Patricks

My wife and I bought a car used from them they paid what I thought was a good price for my vehicle and I got a great price for my new car but at the end of the day it comes to down to customer service Jesse was the sales person I had she was super friendly and understanding we went on a test drive I didn’t feel pressured at all which is a first in Grande Prairie and I was also help by Akeem and he was also great

Louise Lindblom

My last two vehicles have both been from this dealership. My salesperson Kyle was so amazing the first time that I wouldn't go anywhere else when it was time to purchase again. Thank you for caring about me!

Ainsley Tuttle

I had an amazing experience here buying my 2022 Kona! All the staff that I got to work with were so great and really worked around my schedule, especially Jonathan. Sarah who took me on my test drive was awesome and made it feel like driving with a friend which I really appreciated. I'm excited to continue buying from this dealership!

Cassandra Gourlay

Great customer service i enjoyed dealing with Vince and Will they were extremley helpful with my vehicle purchase. Recommend every to visit them to get a great car deal

Shannon Shomody

Kati was such an amazing super star. Her service was second to none. No words. I’m going to refer her to anyone I know. I love my new KONA. Thank you so much Shannon Shomody

Teri Clarkson

We stopped by late on a Saturday afternoon to look at a couple of vehicles so I could decide which one I wanted, and a couple of hours later I drove away in a 2022 Kona. Kyle was awesome to deal with! He listened to what I said, not my husband, and made sure I was 100% happy with the vehicle I chose. He is extremely knowledgeable when it comes to the vehicles he sells and very friendly. Huge thank you to Kyle, Brady, Brittany and Samantha for making the purchase of my Kona so easy. Thanks again for staying past closing to get this done for me. I will definitely recommend Kyle and the rest of the team at GP Hyundai!

Paydon Zenner

Brett Boman and the team at grande prairie Hyundai helped me get into the SUV of my dreams. They were very accommodating and found me an amazing vehicle for my big family. I would strongly recommend Brett Boman and the GP Hyundai team to my friends and family (I already have been). You seriously can’t go wrong with their amazing warranty and all of the services they offer. Thank you so much for everything you guys have done to get me into my dream vehicle. You are all amazing!!

Sarah Newman

Alana and the team at Hyundai were very enjoyable to work with and I would definitely work with them again ! I am already eyeing up the new Santa Cruz! I will be back in two years for it :)

Helen Bird

I went in to service my 5 year old Sante Fe (my second Sante Fe, BTW), and Kyle Farquar and Wil Mears convinced me to take a brand new one for a test drive. Not only did they let me drive it around for a day and a half (I drive all over GP and area for work), but they got me a great deal with a lower monthly payment than I had been paying for the old one. Thanks guys! I haven't had a bad experience here since I bought my first Hyundai back in 2009.

Rebecca Murray

My husband and I were very happy with the service we received at Grande Prairie Hyundai. Upon entering the showroom we were greeted with Jenna's smiling face. Within 5 minutes or less we were already sitting down and figuring out what model best suited our family and then she brought the vehicle to the showroom, so that we didn't even have to navigate the parking lot to go look at my future new car. :o) Jenna then went through all the options in the vehicle,explaining everything from the fog lights to the reverse camera. She is the reason we stopped looking once we left the Hyundai dealership. I have happily shared this review already to friends and family. :o)

Colleen Bury

Best service in Grande Prairie,from Sales department to the Service department... Lori Perterson,Vicki Lavoie,Megan Odeghan,Will Mears!!!!

Kailey Lemay

I thoroughly enjoy dealing with the Auto Group every single time. Vince at Hyundai was extremely helpful in helping me trade up to a bigger vehicle to accommodate my growing family! I can't thank Vince enough along with the finance team who worked a miracle for me!

sunni coulas

Great experience from the beginning. Kyle with Grande Prairie Hyundai was a pleasure to deal with and worked with us to find the perfect vehicle for our family, he listened and made sure we got exactly what we wanted..and more! Everyone who works there was happy and helpful. Totally would recommend Grande Prairie Hyundai to family and friends.

Jessie Moskalyk

Great service there the sales guy Andy really took good care of me

MWE

My mom took her Hyundai Santa Fe in for an oil change. They called her once finished and said the brakes need to be replaced but over the phone they gave her a quick quote of $1500. I told her no way that’s way to expensive. We took the car to a mechanic of mine where it cost us $600 he even spent a couple hours freeing up the slider pins instead of replacing the calliper brackets which would have been 480 more on the already ridiculous bill of $1500. I hope everyone gets a quote and look into alternatives cause they think your dumb so they can give you a ridiculous price. Beware especially women

Marlene Smith

LOVE my new Santa Fe! Kyle and the whole team were excellent!! Thank you Grande Prairie Hyundai!

Kris Arcand

10/10 Would deal with Becky again! Even though I didn't purchase a vehicle when I went in, her customer service skills were absolutely amazing! Super friendly, was helping to find a vehicle for my family. She will definitely be the one I buy from in the future!

Sarah Clark

Friendly and catering dealership! I was in and out in one day. Super effective and speedy.

Paul Wadsworth

Just passing through on my way back to the Yukon..Amazing service,got my free oil change..Good Coffee too.Never owned a Hyundai before,so far more than impressed.!

Will Huestis

Definitely go see Becky for a no holds bar, and no pressure approach

Shannon M

I bought a 2019 Kona in Edmonton where I'm from. I picked it up on Saturday and drove it to Grande Prairie the following day. Friday, August 30, I went to drive home and noticed the e brake light on. I called the Grande Prairie dealership, where Dean walked me through checking my brake fluid. Which was well below min. He advised me to come back to grande prairie to get it looked at. It did not escape my notice that Dean checked over my vehicle on the hoist for 20 minutes on 5 PM the Friday before a long weekend, identifying the issue, refilling the brake fluid and advising me to refill it if needed and to stop driving and call for help if things changed. He also made sure I knew where the problem was and that I needed to get it fixed once back in Edmonton.

Kristen White

With this being my first time buying a vehicle from a dealership I couldn’t be happier with the impeccable customer service from every department! Kyle Farquhar was amazing! He listened to everything I was wanting in a new vehicle and made it happen! Thank you! I’m riding in style now! ☺️

Marissa Yanch

Teri is happy and upbeat! She deserves more than a 5 star rating because she goes above and beyond her regular duties aa a sales consultant when trying to find someone their perfect car!

Janel Bomersback

I received really great personal service by Meaghan and staff from the moment I walked in the door. Very helpful and accommodating. I love my new SUV ! Thanks again Meaghan !

Lauren Thorneycroft

Yesterday I had the pleasure of working with Brad. He helped to find me the best vehicle that suited my lifestyle. I ended up going with a Kona NLine, and I’m very pleased. Brad went over every detail and made the entire experience easy and fast. Highly recommend Brad for any future vehicle purchases! Overall excellent experience at this dealership, definitely the best in town!! :)

Carla Cunningham

Don Clarkson was an excellent salesman. He listened to what I wanted and took the time to show me multiple vehicles. The sales manager and GM were flexible and offered me different options, and the finance manager was super friendly and cheerful. I am super happy with my brand new Tucson and look forward to dealing with your service department. Highly recommend this dealership!

Tony Emsley

Sam the finance lady was awesome to deal no problems there , only issue we had was with the service department, brought our vehicle to have the command start put in but no one told us we needed both keys to program it so had to bring it back another time since we are from out of town. ..

Hector Gullion

Bought a 17 Cummins. Was an excellent experience. Recommend talking to Becky she's very easy to deal with.

Shelley Macdonald

Take your money and leave you stranded on the side of the road an hour later. I can’t even give that one star. Won’t even return calls. I will tell everyone I know about my experience .

Ty

Great experience at gp Hyundai. Kyle is friendly, approachable and honest to deal with. I will recommend Kyle to friends and family.

David Rhody

Kyle Farquhar was my go-to man for acquiring the first Hybrid Santa Fe to hit Grande Prairie. When I talked with him back in the winter he said I'd be the first person he'd call when it came in. He lived up to his word by keeping me informed over the several weeks and when it did arrive he called me immediately. I've been driving it now for over a week and love it not only for its smooth and quiet running, but also its great fuel consumption. This is my first hybrid, so I'm still marveling at how the battery charges while the motor is idling at stoplights, reducing fuel use. There is no special plug-in required to charge the battery -- everything is self-contained. One piece of advice: I would have liked for the agency to acquire the registration card so that I would not have had to go back and forth 3 times (because I was not clearly told what I'd need to present there). The reason I suggest this is that, when I bought my first Santa Fe in Ottawa in 2017, I didn't have to do any running around to get it. It was given to me at the time of delivery.

Meghan Furgeson

I had a great experience dealing with Kelsey, she made the process seamless and fast. I definitely put my trust in this dealership and would recommend it to anyone!

Josh Falk

Jenna was friendly, diligent, professional, worked with me and my concerns, and help me find a great vehicle at a great price. The overall experience was well worth me flying in from Edmonton and driving back that night. Thank you Jenna! I am a very satisfied customer.

Patti Buchanan

Becky gave me a great customer service. No pressure sales. Would definitely deal with her again

Tanya Oppedisano

We were very pleased with our new purchase of the Santa Fe this week! Everyone that helped us in the purchase did a fantastic job! They helped us out with whatever we needed and it was a fast process to get our vehicle and we love the Santa Fe!

Sterling Belcourt

kelsey is a great worker she services with a smile answered all my questions to my satisfaction! definitely recommend asking for kelsey if you come to this great business

Jajaleee Jajacob

Been here today, fast service for my breakpads and tire rotation, charlie is the tech who fix my ride , thankyou and the staff on counter is very polite

Lindsay Anderson-Coughlin

Recently purchased my third Hyundai through the GP dealership. Nothing short of stellar service, knowledge and familiar faces. Brett was an amazing saleswoman who got us into a stunning 2019 Elantra Sport. She even pushed our infant child around in her stroller to help her fall asleep while we signed paperwork. Brittany and Kati in finance were rockstars (as always). An easy process with good people. The way making a big purchase should be.

Levi Kirkham

Hailey Allison is the best sales person I've dealt with, straight to the point, she won't front a deal she can't back up and shes super friendly. Only good things to say about her and all the staff at GP Hyundai.

Brody Steinke

Jess is very helpful, she sold me on her knowledge of the vehicles and being able to fine one that fit my needs best!

Claire Lamkin

Awesome sales team – Thanks Kati and Donny! I recently purchased my first car through GP Hyundai, the service team is amazing. The sales person I worked with was Kati Carlson and she helped make buying my first car a fun and enjoyable experience. Kati was not pushy, she took the time to listen to what I wanted in a car and was able to help me choose the best one for me! I am now the proud owner of a brand-new Hyundai Elantra. I highly recommend Kati Carlson and GP Hyundai for all your car buying needs.

Melissa Whalen

Kati and Brittany really great job and I really love my brand new Santa Fe 2018. Great Job! Thank you very much! ????❤️????

c mclaughlin

Jill is extremely knowledgable and was able to answer all my questions. very friendly. highly recommend and will send all my friends and family to grande prairie hyundai

Heather W

Great customer service! I had a lot of questions because I wasn't exactly sure what I was looking for. Brad was very knowledgeable about the cars in stock and was able to answer questions I had. He is very thorough which was very appreciated. Recommended!

Office Cleaners

The staff was extremely helpful and made me feel like one of the family. My sales person Kyle went above and beyond to make sure I was taken care of. Will recommend this dealership to everyone!

J Y

My wife and I had a terrible time with a salesman at St. Albert Honda last year who did not keep his promises and hung up the phone on us at one point so I know how sleazy of sales people can be. But the salesman, Freddie, at Grande Prairie Hyundai did not pressure us to sign the paper, answered all our questions and did not make any false promises. He was a pleasant person to deal with. My wife and I ended up purchasing 2020 Hyundai Elantra EX at a price we were comfortable with so all in all it was a good experience. I would shop here again.

Benjamin Banman

Kyle F. Is a breathe of fresh air! Super helpful man and the dealership is amazing!

Britny Emsley

We recently have bought a Palisade and Sam went above and beyond to help us get what we wanted. She new exactly what I was looking for and what I didn't want and that's exactly what she did - got us what we wanted! I am loving my new vehicle!! Thank you again for being so great and helpful and not that crazy pushy person I didn't want!! 100% would send anyone and everyone to her!!

Manpreet Kaur

Freddy is a great salesman. Please increase his commissions.

Chris Horne

Andy Stuart and the rest of the team were great and very professional. Thanks for all your help in finding my Dodge 3500 limited! Would definitely recommend

Jessica Sherba

Lori, is very helpful and is always very friendly. She makes dealing with them so much better

Carlina Letourneau

Hyundai's Service Department is wonderful to deal with! They make sure my car is in working order, and are often quick to get the work done. They are always looking for the best solution to your issue. Thank you!

Elizabeth Durdle

Andy Stuart was very knowledgeable helpful and listened to me when I was looking for a car that works for me. I will be purchasing soon from him.

jason hodder

Very good quality vehicles, professional place. They may scare you with a low trade in number, but be patient and they will do better after a few mins or phone calls. Sales girl (Kelsey Berlasty) was great, she had a lot of knowledge of the vehicles she was selling (more than some salesmen elsewhere) and never once pressured me. Finance was straight forward, all the numbers worked out and made sense. Great place to stop in and have a look when your thinking of the next new vehicle.

michael nykolaishyn

Amazing dealership went above and beyond for me and my family. So please with the service and the people. Thank you Kyle, brittany and kati

Freeman Andrews

Love the new SUV. Thanks for all the help Kyle and Brittany. You guys were a great help. Great team and great service. They did everything to make this experience perfect. Thanks so much

Tracey House

Becky was fantastic to deal with! I would definitely recommend anyone looking for a vehicle to go see her!!

deborah lamming

I had the Best customer service experience here while purchasing my car!! Thank you everyone ????????

Jessica Williams

Dealing with Kyle was great! No hassle and he got me into the perfect vehicle! 10/10!

Becky Liu

Most wonderful place to deal with, awesome sales people, amazing services

Paul Andrews

I want to give a huge shout out to Dean and his crew. They exceeded my expectations and treated me with respect. He was upfront and honest when talking about my repair options and I appreciate that. Thanks for taking care of me!

Penny Newman

Great Service, Fast response. Bought from out of town, the process was made easy and I would recommend working with Alana for anyone looking to buy in the future!

Laverne Larsen

I had the best experience I've ever had buying a car from Kati Carlson. She was patient, helpful and never once did I feel rushed or pressured to buy. She helped me find the perfect Santa Fe for me and my wife and we just love it. Thank you!

kim jovellanos

this guy charlie did an awsome oil change to my vehicle, he know's what he's doing, im surely come back and recomended him to my other friends.

Catherine Wilson

When we first went there in 2010 every one was helpfull. We have bought 6 vehicles from Grande Prairie Hyundai 5 used 1 new. We were treated as if we were the most valued customer each time. The person that was always the most helpful was Will. Even if I stop in just to say hello and have a coffee the staff is always willing to take some time to chat. I love going there just to say hi, it is always a wonderful experince. If I ever need another vehicle I will only buy from Grande Prairie Hyundai even if I move from here. I will always come back.

Mckayla Moline

Becky was amazing. She helped me find something within my budget and family friend. The service was super fast and efficient. Thank you Becky!!!!

Kyle Husch

Was disappointed with local selection, so a buddy drove me almost two hours to see Hyundai. The service I received at the dealership alone made it beyond worth going. I got exactly what I needed and wanted, everything was explained thoroughly, and I got to walk away that day with the car. Exceeded expectations in every way. Kyle Farquhar was the man!

raymond macneil

In for service and ended up chatting with a sale man who was very informative about new vehicles. We are very happy with our 2013 Sante fe xl.

johanna herbal designs

Hi Was very pleased with service I received at the Grand Prairie Hyundai. Brad Worona was very knowledgeable and answered all our questions. Thank you Brad Worona.

Eric Kohn

After having shady dealings at other dealerships in town, Hyundai was great to do business with. Lori and her team in the service department provide an excellent customer service experience. Thanks.

Paige Koeneman

Great service all around. Will definitely return for a future purchase. Thank you Kati!

M Diemand

Really great service when buying our vehicle, but kind of fell a bit afterward when waiting for overhead rack and floor mats for vehicle. Had to call them every week to see if parts arrived when items were already there.

Melissa Barsi

Awesome place akeem was spot on and they got me exactly what I wanted and more!

tan Flack

Kyle Farquar at Grande Prairie Hyundai is the absolute best person to help you achieve your goal of owning a car! He is amazing!!! I can't thank you enough Kyle for all of your hard work. He's not a pushy salesman he is a down to earth real person who listens to what you are saying and helps you find it. I will recommend Kyle to everyone I know. Thanks Kyle and Kati

Rush780

Had an awesome experience dealing with Sam in finance, she was able to set up a game plan with me to get me into the vehicle I want in the next few months. Super friendly and helpful! Can’t wait to get into my new car in the new year!

Jim Moore

If you have any vehicle questions, Brad is your guy! He is very detailed when explaining how things work and you leave with your questions answered.

Lie Lid

Cant order parts when the parts guy is sick? That's the craziest thing I have ever come across. Way to leave your customers behind

Brad LeBlanc

Highly recommend to anyone looking for a vehicle. Kyle, Brittany, and Kati looked after me and treated me like a friend, 0 pressure. Really great experience, thanks all!

Takisha Lester

I went to Grande Prairie Hyundai for my first time buying a car and was delighted by my experience! My salesman Vince McManus was very knowledgable, friendly and professional. Vince, his sales manager Will Mears and the other staff (shout out to Kati and Brittany!) I dealt with treated me with respect and made me feel right at home in the dealership. I drove off feeling confident and excited in my new car, and plan on giving them any future business. This dealership and the awesome team working for it have my highest recommendation to any friend, family member or potential new car owner.

Emily Sharp

Andy was excellent to deal with. He was knowledgable and respectful of my time. I would recommend him to all of my friends. I am pleased with the GP Auto Group and will continue to use them as they continually exceed my expectations.

CROW W

We were contacted by Brad in regards to a Harley davidson that had come in trade. A deal was made and we flew into pick it up. Brad met us at the airport. The bike was ready to go when we arrived . Brad was very professional and easy to deal with! Great job Brad,keep up the great work! Sincerely H.D Winnipeg

Mikaila

I was so happy with this dealership when I first went there. Second time I was even happier!! They were so great, but both those times I was purchasing a vehicle. But when I went back for warranty purposes I was misinformed and told there is no deductible on tires. Then when I go to the Hyundai in Edmonton I am told there is a deductible. Now I called Grande Prairie Hyundai and ask why I was informed differently, the guy service manager said I think you are right there is no deductible. So I said go ahead and fix the tire, then he calls back asking to speak with me and says oh wait there is a deductible. So I ended up having to pay after the fact when I thought it was covered. I call Grande Prairie manager and told him what had happened, he only offered an apology and said if I got my tire done there he could cover the cost. Which is very frustrating because of course I would have brought it there if I could. But I went to somewhere else and was still being informed by there staff that it was covered and then after it got done i’m told it’s not. It’s just very upsetting to me because I gave them such good reviews to all websites and to my friends and family and I always tell everyone to head to Grande Prairie hyundai! But I guess I will have to say differently now. I think long story short is this dealership will only be friendly when purchasing a vehicle but after that you are on your own. I don’t suggest getting any warranty as you can tell it’s really not worth it. Wish I could have kept on saying how much I loved them!

Bob Berlasty

While I was in for my service Charlie took great care of me, he had open communication with me about how long the service would take and directed me to the customer lounge where I was greeted by one of the sales people named Kelsey. She was very approachable and very friendly, I will definitely be coming to see Kelsey when I trade in my car in a year.

CHRIS KAMBEITZ

Dealing with Meaghan Odegard is my favourite! And Brittany is great too!

Troy Sandboe

Chase was very helpful and found exactly what I was looking for in a couple of hours...his service was friendly and efficient...thanks for all the help!

Maureen Blazicevic

Amazing first time buyer experience! Kyle Farquhar was my salesman, where he was very thorough and went above and beyond with his customer service. Kati Carlson the Finance Manager, was very detail oriented in explaining Financing and answered all of the questions I had. I would highly recommend the entire team at Grande Prairie Hyundai. They make you feel like family!

Norm Chalifoux

Excellent dealership to deal with. Kyle Farquhar is top notch. He even drove 2 hours to deliver our 2021 Palisade without us even requesting . What can I say but that is excellent customer service

Samantha Jean

Just bought a new vehicle for my growing family, kind of knew what I wanted but wasn't too sure. Honestly had the best experience with Kyle Farquhar, Brady (service manager) and Samantha (finance manager)! They were incredibly helpful and patient! It was so nice being treated like a person, not just a sale. I would absolutely recommend to anyone and will without a doubt be purchasing my next one from them as well! Thank you all!!

Logan Wilton

Don Clarkson was more then helpful and the staff at Grande Prairie Hyundai were fun and energetic. A thousand thanks to you guys!

Melissa Bellaire

Becky is a amazing sales person and friend she helped me get into a 2020 Kona even when I had no credit they offered me a credit rebuild program I am so excited to start my adventures in my new 2020 Kona thank you so much Becky. You even went out of your way to help me get to my appointments at the dealership when I had no vehicle and also to registration. ????????

Jori-lynn Anderson

Me So Happy My overall experience with GP Hyundai was fantastic. From the moment I called Jenna to ask questions about their stock she was so friendly and personable. She made it very easy to feel comfortable. Being from out of town Jenna, Kerry and Will were awesome trying to get everything done in the few days I had in town. Jenna always responded promptly to my numerous phone calls and texts and I never felt like I was a bother. When you walk into GP Hyundai everyone smiles at you and asks if they can assist you. I recommend these fantastic people for your next vehicle purchase!

Bob Barrett

Thanks to Kati Carlson for all your help making my choice. She made it so easy it was crazy!! :)

alex burciaga

Man. all I can say is that this guys know what they are doing. I have been looking for a good price on a vehicle for a few months and some one told me to check GP Hyundai. And sure enough I found what I was looking for at a grate price. And to top it up they throw in a bunch of extras on the deal. And I wasn’t expecting them at all. I was really impressed with their honesty and professionalism. And I like the fact that there was no pressure to buy. All and all. thanks a million GP Hyundai

Amber Boman

Kyle Farquhar is one of the best salesman at GP Hyundai, I would definitely go see him for my next purchase!

Jordan Storey

5 stars all the way

Crystal Knoblauch

Chance is the reason we were brought into the Dealership. He was very friendly and happy to help, even with a badly sprained ankle. Jeremy helped us find a truck that is perfect for our us, at a great price!! Suzanne Gagnon, our finance manager, was AMAZING!! Everything was so easy, she was pleasant, kind and helpful and went out of her way to make speed up the buying process. Overall, it was a great experience for us. Thank you.

Cindy C.

Great experience all around. Don was super helpful and found us a great deal for what we needed! Thanks again! We love our new vehicle ????

David McKinnon

I have had many conversations with my sister, Kati Carlson, about your products. She is very well versed in all of the products lines and had an answer for every question I had. I would not hesitate to purchase a vehicle from this dealership!

Benoss Bengil

Dad's Happy I'm happy ???? best dealership I've been to ever since getting in to vehicles. Very friendly staff especially Becky who stood up and waited patiently through all that wind that morning. Welcoming people would send friends and family's there way.

Tammy Ogilvie

Meagan, Will and the crew at GP Hyundai are there to help you get what you want. Tell them what you can actually afford and they will help you get what you want. They are friendly and helpful without all the fluff and fakeness of just trying to make a deal. We have purchased many vehicles from them and would highly recommend them to anyone no matter what brand you want they can get it for you.

Christina Keough

The Finance Manager, Samantha Aghdasy is very informative and Super friendly. She was very detailed in her explaining of the extended warranty, paint protection, etc, that comes with buying a new vehicle. I would highly recommend anyone who is looking to purchase a new vehicle to go ser Samantha.

Jodi Morris

Best experience I've had with a car dealership. Staff there were amazing .Especially Kati. She went way above and beyond. And got me exactly what I wanted. Even tho it was extra work for her!!! I was so happy with the serviced I received with the purchase of my vehicle as well as making sure everything is still going good with the vehicle. Would 100% recommend them to anyone looking into a vehicle!!

Bob Ross

Kyle was the friendliest salesman I have ever dealt with. He was patient and able to answer every question I had

Jerad Johnson

Had very great customer service there, from Vincent especially. Helped me find what I was looking for within my price range. Just a great experience dealing with him, and will be requesting him next time.

Hannah Bates

Katie did an awesome job helping me find my dream vehicle

Ernie Sampson

Jenna worked with me to introduce me to the 2013 Santa Fe. I found her to be knowledgeable about the product, both its conveniences and its technical merits.She has a cheery approach, and did not at any time make me feel pressured. Unfortunately, at this time, I was just doing some preliminary looking. However, when I am prepared to purchase, Jenna's sales style and the value of the Hyundai vehicles will probably make the Santa Fe a strong contender and bring me back for another visit. Thanks Ernie Sampson

Armaan Baidwan

Becky was an amazing sales person. She got me into exactly what I wanted and I couldn't be happier with my purchase. If you're ever in the market for a new vehicle Becky is your go to sales person. She is very friendly and the atmosphere of the Hyundai dealership radiates with joy. The whole process was great and she did amazing to no doubt. Everything went smoothly and easily. I definitely recommend Hyundai if you're looking for a new vehicle.

aionfraps

i got my oilchange very fast and i even ask about whats wrong with my breaks and the tech charlie immediately figure it out, very nice work ill sure be back again for next service

Tori Beacock

I recently got an oil change and a wheel alignment. When I got the vehicle back the wheel alignment was worse then when I had brought it in. Returned the vehicle 2-3 days later to have the wheel alignment fixed. A few days after that I was doing errands at my last stop I go to get into my vehicle and there was absolutely no power to the car, no lights came on, it was not turning over, the power locks on the door wouldn't even work. Called the dealership and spoke with Dean the shop manager of the dealership, I then explained the situation. He then offered to come give me a boost, when he arrived he popped the hood of my car and magically everything started to work. The NEXT day, I go to get into my car for work early in the morning around 6AM, again, NO power to the vehicle whatsoever. My vehicle then got towed to the Hyundai dealership that night. The dealership ran tests and figured it was the fuse box in my vehicle, they ordered the part, A WEEK later (no calls or updates from the dealership regarding my car), I called today asking what was happening with my car. The shop manager Dean informs me that the wrong part was sent and that he put an emergency order on the correct part and that it was only in Vancouver. He then proceeds to tell me that, said part will not be here till TUESDAY, next week. I have gone without a vehicle for an entire week with no offers of a loaner or paid rental vehicle on behalf of the dealership. We are now coming up on TWO weeks of being vehicle-less. I am leaving for my bachelorette party TOMORROW AM and I now have to pay an extra $200 to have a vehicle to drive on my vacation because the dealership will not pay for it. I understand waiting for a week while the part comes in, but for it to be two weeks and their screw up, I believe they should be paying for a rental car! The lack of costumer service and accommodation is disappointing!!

Katharine Clifford

Fast service

Alysa Nelson

The best dealership in grande prairie I have ever worked with! Both Kati and Brittany are phenomenal!! Brittany was amazing and so helpful with helping me get into the vehicle I wanted! She workes fast and efficiently! Kati is hands down the most amazing car salesman I have ever met, she got me into my first car, and I couldn't have loved it more! And when it came time to upgrade, Kati was my girl! GP Hyundai takes so much pride in their products, and has amazing customer service, I will definitely be a customer for life!

Tracy Shanks

They were quick and amazing so happy what they did

Amy Wytrykush

I am in the process of getting my license and buying my first car! Sam has been very helpful and she is very knowledgeable and friendly! I will be back!

tya rose

I had such an amazing experience here. Drake is such a nice and well rounded person he made my first experience buying a vehicle very easy and fun! Their entire staff was super nice and treated me so well. I can't recommend them enough and especially Drake!

Susan Strong

We purchased our first Kona Electric from Grande Prairie Hyundai. Our experience with salesman Brad Worona was outstanding from start to finish - despite the contract being negotiated totally without having stepped in the dealership. Brad is knowledgeable about electric vehicles and answered all of our questions without hesitation. When we arrived to pick up our new Kona, Brad spent patiënt time with us to explain the features of the car, set up our blue link and personalize our ev features. His quiet, confident and competent presentation affirmed our purchase decision. We would highly recommend Grande Prairie Hyundai and Brad Worona as the “go to” place and salesperson for a great vehicle purchase experience!

Sara Zwaagstra

10/10! 5-stars! Go here! Between the Sales Associate Brad Worona, General Manager Will Mears and Finance manager (Katisha) Katie McKinnon I had every single one of my needs met and then some. When you sit back and listen to the conversations of staff & clientele, it’s obvious the customer is KING. No pressure, easy going atmosphere with staff who seriously go above and beyond to make sure I left with a beaming smile has me rating this interaction a 10/10. Not only did I get the badass ride I was hunting for at a killer deal, I was also introduced to the service manager who booked a tentative follow up appointment should something arise. I appreciate Brad taking the extra step to show me how to book services online. Thank you Brad, Will & Katie!

Morgan Rutley

My apologies to GP Hyundai and their staff. I made comments on their site meant for another company. My wife and I had teriffic experience with this company. Our sales rep was very knowledgeable and very accommodating. Meagan also found us a teriffic deal. Again, I apologize for the erroneous information. I would send my friends and aquaintants to GP Hyundai.

Dustin Gwin

Bought a used Truck From Kati ! truck was a perfect fit for me all the staff especially Kati And Will ! super helpful always happy and willing to server and answer my questions Great place to do business and would recommend to all my firends !!!

Jill McCaffery

Kyle and Lori were both hands down amazing to deal with! So friendly and kind both will be the reason I come back to the dealership! Brittany and Kati were both a breeze to deal with! Great job Hyundai!

Juliet

Thank you for always phoning me to check on my Santa Fe!! You do care about your clients

Lonni Sarrasin

I bought my first new vehicle from GP Hyundai. I went in not knowing what I really wanted just checking things out and Meaghan was awesome to work with, the first night I went in I checked out the Santa Fe Sport and fell in love with it after my test drive, but my boyfriend and I decided to look around a little more because I really didn't know what I wanted in a new vehicle. After looking around that night I didn't find anything else that really caught my eye so the next night went back and talked with Meaghan and decided that the Santa Fe was right for me. Meaghan, Britt, and Will were all really good to work with and made buying my first brand new vehicle not so nerve-wracking! I would suggest GP Hyundai to anyone! Thanks again guys I LOVE my new car!

Judy I

We had the best experience with the GP Hyundai dealership! Freddie was so helpful, honest and patient with us. He’s very thorough and knowledgeable, making sure that all our questions or concerns are covered. We also had a wonderful experience with Brady and Sam as they really listen to what we wanted and made the whole transaction smooth and easy. Thanks for all the help!

glenda macarat

have a 2020 Santa Fe, I love it but remote start is a hit and miss, when you need it most it does not work!

Jason Harris

Dealt with Will Mears and Kyle Farquhar. Needed something affordable and reliable. Got just that and more! Super friendly Answered all questions I had and even helped me get insured through their many contacts. Ecstatic with the whole experience. Would highly recommend!

Linda Lumsden

Grande Prairie Hyundai & Lori Peterson have taken care of my car maintenance needs since 2017. Lori is always friendly and goes the extra mile to ensure I receive great service in a timely manner. I recommend GP Hyundai for all your maintenance needs.

Amber Heimbecker

Dean the service manager is a God send.

Greg Ask

I had bought a 2020 palisade, which I should have went with my initial feelings and went with a tahoe. I only have right now to this date 19,000 km on it and have some peeling happening on the passenger door where the front side and back meet. Further looking into to this the door is out of alignment. I took it in to the service manager, both himself and the technician and the sales all said with out a doubt out of alignment. But because this is past the 12 month period or the 20,000km they are not covering it. They are putting the blame back on me and said I should have noticed this earlier, but the peeling did not happen until the 12 month period, but when I did show them I only had 15,000 to 16,000 km on it. They were sure eager to get my money when buying but when it came down to this they all ran away. The only thing they did is give a number to call which is no help as they read only what Hyundai tells them, just says claim denied and will not take any further. I have lots of friends and people ask me about our car and honestly this was the worst service I have ever had.

Alicia Letto

Becky is an amazing person to deal with very focused to see what she could do for you. Highly recommend Becky at GP Hyundai

Brad Blundon

Went in looking for a used vehicle, $15-$20,000 price range. Found an amazing 2017 Elantra with only 9100 km's. There was some minor damage on the bumper but definatly nothing I couldn't live with! Beat part was the overall service. They have a great team working together, no doubt! And that's so refreshing to see! Thanks for a great experience!

Kendra Mckay

Kyle was extremely helpful in trying to find the best first car for me. He made sure I got the best deal, and was very patient with me through the entire process. All of my questions were answered with knowledge and professionalism, with some good laughs too! Kyle and his team listened to what I needed, and they stood up to the plate with no hesitation. They didn’t stop working until I got what I needed. Thank you so much!

JJ L

Service department is top notch, 5 out of 5. I deal with them regularly and have only had positive experiences. I had to knock a star off because of one of the guys in the parts department. He was a total mope and seemed to hate his life/job. He couldn't care less about helping us out.

Shannon Giles

Fantastic service department! Lori always makes me feel welcome and is always a pleasure to chat with. She makes sure my car gets in whether I have an appointment or not and it's always ready when I need it back. Amazing crew here!

Brittany Mailloux

We had a great experience at Grand Prairie is Hyundai buying the new 2019 Tucson. AR sales representative Brett was knowledgeable, reassuring and understanding! We would recommend 1st and look forward to working with her more in the future!

Odile Ela Rousselle

I purchased a 2020 Elantra on September 18, 2019. This was not the car I was going to buy but was told the one I wanted and had called to reserve had been in an accident in the parking lot prior to my arrival in Grande Prairie from the Yukon. That was my first disappointment so I ended up buying a brand new car which was not my intent. I have received several recalls (letters and phone calls) for different things. They had my car mixed up with someone else's and today when I called was informed that there were two cars under my name. I have called on 4 separate occasions explaining that they made a mistake and needed to have my name associated with the correct car and vin number. Today I received another recall in the mail, again for the wrong vin number and was told that it would be corrected. I will not buy a car from them again. Not to mention that they don't check their customer's file to see where they are calling or where the customer lives telling me to come in to get my car checked out after so many miles. Yeah, sorry no. I live 16 hours away one way and with Covid-19 it has not been possible to travel. I love my car yet they are not detailed or customer service oriented, not from my experience anyway. They probably treat the locals in Alberta differently. Since there are no Hyundai dealers in the Yukon we can't get services that come with a new car, more money in their pocket I guess. Never again.

Mari-lyn Lambers

Just bought out my leased vehicle at Grand Prairie Hyundai. Kati and Brittany helped me and they were so great! It was a pleasure to buy a vehicle from them.

Zach Leonard

Go see Donny he is the best I have dealt with hands down

Gerold Losauro

I had some difficulty in deciding on what kind, make , model , and brand of vehicle to purchase. My income is somewhat lower than the average and I have to balance my needs and financial capacity for the interest of my family. It' s my first time to buy a new vehicle and I had some questions and uncertainties, but Meaghan and Kerry helped me out with adequate options for me to make better decisions. They are very friendly and amazing! Thank you ladies!

Kelsium

Bought my first car here and I couldn't be happier. The service is unmatched. Everyone is so happy and friendly and eager to please. The warmth of the staff greets you as soon as you walk through those doors. Brittany goes out of her way to make sure you get the best deal possible and Brady has a knack for entertainment while you are waiting for your approval or paperwork to go through. I will always recommend this dealership!

Kevin Palmer

Jenna was very helpfull in getting all our questions answered. She explained the vehicle we purchased quite well so that when I drove off the lot I not only knew where everything was, but how it worked.I have already recommended this dealership as well as our sales person to other people.

Michael Downey

I liked the sales people, they were not pushy and were polite.

J B

Everyone is super friendly when I come in and Brad went above and beyond with product knowledge, & answering questions. Definitely sending everyone to him!

ARIEL CANADA II

Its been years since my last visit at this dealership and Im Still IMPRESSED with all the friendliness and Amazing SERVICE of this location. Hyundai is my first choice of vehicle and still i love it. Kudos to the service Manager Lorie her amazing customer service since day 1 till now nothings change and to IVAN for A good work in my car. whole team is still amazing... GoodJOB!!!

Cheyanne Kobe

Brad was excellent to work with and made the process of buying a vehicle easy and effortless!

Ashton Halligan

Brad and Kati were awesome to deal with as per usual! I've been a long time client of hyundai in Grande Prarie and because of Brad and Kati delivering awesome customer service I drove away with my dream car, 2022 Veloster N!

Mike Williams

I was referred by a colleague of mine, who bought her car from Meaghan. After chatting with Meaghan on the phone; it was obvious that she really cared about my needs. She didn't try push me towards a vehicle that wasn't for me when I made my eventual visit to GP Hyundai. Coming from Red Deer I had many choices. The right choice was dealing with Meaghan, and worth the drive to GP. Great experiance was had at GP Hyundai, and now my family and I are enjoying our 2016 Sante Fe! Thanks Meaghan

Robyn MacDonald

Amazing service, got me approved when no one else could! If you need a new vehicle definitely visit Meaghan Odegard!! ????????????????

Rylan Schmidt

Always work hard to get you what you want when you want it. Kyle farquhar helped me into the car I was searching for 18 Hyundai sonata sport. Highly reccomend for all you car buying experiences

Debbie Berlasty

I went in to GP Hyundai to get winter tires and Charlie did a great job helping me with my tires. Kelsey met me in the waiting area and was courteous and kind.

K&K Czaplicki

We worked with Kati Carlson to get our new vehicle. The service overall was fantastic

William Kraal

Horrible, Wife and I went in weekend before last to look at trading my car in, at first they were great we picked a few different vehicles out. As it was a saturday I knew it would be a few days before we hear back from the banks, fast forward to last thursday, I receieve a email stating that we had a pre approval in place and that our sales lady would be reaching out shortly to go over our options. It is now Tueaday and I had to call them this morning to only leave my name amd number, and they still have not called. I really want to work with them as I love my Hyundai's but when its been almoat a week and I have not heard anything back, it is really maddening, Wife and I will just go to our local dealer from now on

Phillip Zurfluh

Great car thanks to all the people at GP Hyundai.

Amanda Loroff

The whole staff was great to deal with. I did not feel pressured at all and Kyle and Alana made sure to get me into something that worked for me and Britney and Kati made the financing and staying within my budget a breeze. I would definitely go back.

Tahnia Greene

I had a wonderful time buying a car with Jordan! He kept in touch with me throughout the entire process, and was remarkably friendly throughout! He made jokes, and was personable. Then, I got sent to Brittany who continued the humor train! I might even go back just to hang out! :D :D

Kora-lyn Gorman

Kyle Farquhar is by far the man to see when buying a new vehicle! Pays attention to every detail, finds exactly what you’re looking for, super reliable and has your needs in mind. Super patient and understanding. 11/10 would recommend Kyle at Hyundai!

Jennifer Prince

Ryan did a really great job at getting my car in and water pump changed all in a speedy and professional manner. Great to deal with, and not to mention he’s really good looking.

Marsha walkom

Everyone at Grande Hyundai is so awesome to deal with. What an awesome team.

Bonnie Willson

We had the best experience dealing with Andy at Grande Prairie Hyundai! He and everyone we dealt with went above and beyond to ensure we were happy with our purchase. They treated us like the most important customer that day, which I think more places should learn how to do! I would definitely recommend them, and I’d definitely go back when I need another vehicle!

Tyler Gilroyed

Had a wonderful experience at GP Hyundai! Brad was great to deal with and a awesome salesmen! I had been looking for a Toyota Tacoma for a long time and he did everything in his power to get me the best deal possible and get me into the truck I wanted! He was able to find me a used Tacoma with low kms and all the features I was looking for and even kept it in my price range! If you are looking for a friendly knowledgeable salesmen I would suggest Brad to anyone looking to buy new or used.

Calvin Albersworth

WS a great experience, happy with the truck. Happy with everything. Will definitely recommend

Darren Pedersen

Admittedly our previous buying experience with GP Hyundai was less than satisfying and we were left confused and overwhelmed. However being in contact with Kati has restored our faith and changed our outlook to a more positive one, so much so that a weight has been lifted so to speak. We are not upgrading right now, but if the time comes for a new vehicle we may just continue with Hyundai and Kati certainly will be the first one I contact. No hassle and no pressure which is a relief and refreshing. Renewed faith and feeling a lot more positive this time around.

Kristine Beaudin

Becky was absolutely amazing to deal with. Excellent customer service with a no pressure attitude. Honestly everything you are looking for when shopping for a vehicle.

Kerry L

Awesome experience! Kyle with Grande Prairie Hyundai was great to deal with. He found me the perfect vehicle with what I wanted and the service was amazing. I would 100% recommend Grande Prairie Hyundai to everyone!!

Breanna Williams

megan got me approved when nobody else could and helped explain everything when I didnt really know how it all worked. I got a great car and a payment I could afford, and a fun friendly experience to go with it. 10 out of 5 stars!!

Barb Varey

You guys are always good happy and friendly

Krista Sexton

The team at GP Hyundai went above and beyond to get me into a vehicle that is perfect for me and my family. April , Kyle , Brittany & Kati made sure I was getting the best deal , and Into a vehicle I love. I would highly recommend GP Hyundai.

Jordan Gustavson

Honest sales people, great service department, and gorgeous new showroom. I've driven a Hyundai Tucson since 2017 and have never had a single issue with it. General Manager Will and the rest of his team are awesome, I'd recommend them for any vehicle purchase!

Doug Porterfield

Becky helped me out. Great job.

Jennifer Tear

Thank you to the hard working Team at Hyundai, you all did awesome and worked your magic and found me a SUV that I love!

Meagan Michalewich

Absolutely love GP Hyundai!! Kati is great to deal with and is so happy and kind! Along with all of the staff - making you feel so welcome when you go in! Would 10/10 recommend them for your vehicle needs!

Shera-Lea Crichton

Kati is amazing!!!! She made getting a car and trading it in a yr after so easy and stress free. I wouldn't dream of going anywhere else or dealing with any other sales rep. Thabks Kati!!!!!!!!

Shay Neufeld

Travis was very helpful and polite. Will be going back once my wife gets her licence.

MrRickyBooby !!

Dealing with grande prairie Hyundai was a great experience Jillian in sales made my experience quick and painless! Definitely look forward to dealing with her in the future!!

Andrew Stuart

Doing business with Kyle at GP Hyundai has been and will always be a pleasure. He is one of the most down-to-earth, and hard working salesmen you will ever meet. This guy will EARN your business and will continue to offer exceptional service after you buy a vehicle from him. I look forward to continuing to deal with Kyle. Will Mear is also very knowledgeable. 5 Stars for everyone! Brittany is great, Dean in service is a champ!

RJ Lo

Every time I come here I have a terrible experience. Worst service ever. The three times I've come here for service there has been problems. The one time I went to get something fixed they had broken something and they tried charging me for it until I complained. The last and final time I took my vehicle to GP Hyundai it was for a simple oil change and to get a few things looked at under warranty and because they never found anything they charged me 80 dollars per concern which I was not told about. The service manager, Lori, argued with me that the charge is for everyone that "get things checked out". After arguing that I was t told she dropped it down to 50. Wow great deal Lori. Even though I wasn't expecting any charge for it. i will never be a returning customer because of the horrendous service from the service department. Be wary when getting service done by these clowns.

forest johnson

Thank-you very much Kerry and Meaghan for the amazing customer service. Anyone looking to purchase a new/used vehicle should really request these gals from GP Hyundai. In a nutshell they were very accommodating to what i was looking for in a vehicle and my budget. They made the experience hassle free and quite honestly enjoyable. Kerry"s presentation on the protection package was hilariously fun and interactive, never could you imagine the finance person ever presenting it with such passion and enthusiasm. Not to mention the perseverance they put forth getting me the best deal and options available. I strongly recommend the team at GP Hyundai. I will send anyone and everyone I know in the market for a new/used vehicle of any make/model, as they offer a wide selection from all reputable dealers that are part of the GP auto group. But really these two gals stick out and I am sure they are a couple of the best in the area. Go and see for yourself, and I'm sure you will agree. One thing for certain is i will be back for my next purchase!! Thanks Again, Sean Johnson :))

Tracey Swiscoski

Thank you so much Kyle and to the rest of the team that helped me. I was feeling so hopeless and then came to see you, you promised me that you guys would help me get into another ride. You were true to your word!! You made it work when others couldn't. Never will go anywhere else ever again except to you guys!!! Thank you so so much again!

trevor neil

Dropped my 2015 Elantra off for service and couldn't have received better service from Dean and his team.

Celine Courtorielle

I had the pleasure of dealing with Kelsey. I was very nervous about purchasing my first vehicle but she was very hands on and answered all my questions and made sure I was comfortable! Highly recommend.

Colleen Harder

Bought a new Hyundai at Grande Prairie for my daughter. Brad Worona was very helpful and found the perfect vehicle. Thanks Brad!

Sarah Preeper

GP Hyundai has phenomenal customer service! I went in this morning and told them what I was looking for in an SUV and gave them a very specific budget to work with. Although realistically I wasn't able to get into a Palisade that I've been eyeing up lately (due to my personal budget, no fault of Hyundai) Kyle managed to find me a vehicle that checked all my boxes right down to the second row 'captain seats'!! Even with the massive shortage of vehicles out there! He's like a real life Santa Claus! Thank you Kyle, Brady, Brittany and Kati for respecting my wishes and budget and getting me into something that suited my needs and not push me into a vehicle I could not afford just to make a sale. I will 100% reccomend this dealership to everyone I know! Great job GP HYUNDAI!!

G Scott

Fast service and very friendly staff. They will have you in and out in no time. Charlie was amazing keeping me updated on the status of my vehicle. Keep it up!

Becky Fontaine

Kyle Farquhar is an absolute superstar! He suffered through my annoying insatiable husband who constantly goes back and forth to my 5 year old who hates strangers but Kyle managed to become her bestie. He ensured contact was kept all throughout and made sure that I know if I need ANYTHING to text him! The entire team including Kati in finance and Ryan in service to the management Britney(?) (fabulous shoes!!) was an utter dream to work with, so friendly, family and safety driven without being overwhelming at the same time. Truly wanted to do what was best for us! ❤️

Eric Goulding

Couldn't have asked for a better salesman and support staff. Everything was as clear and easy as it could have been, great experience all around! Thanks very much to Dustin from the used car lot as well, he made things very comprehensive and helped with all aspects including insurance and registration.

Cathy Olanski

Nothing good to say but they have a good shuffle service.

Alysha Steeves

I want to thank Kelsey for answering my questions that I had about a certain type of SUV. She was very well educated on each vehicle that is in the lot and was quick to anwser any questions that I had. She was able to explaine every detail of a vehicle that would fit my specific needs for a vehicle. I highly recommend going to see kelsey. She is very detailed, very organized, very helpful and patient. Her honesty goes along way as well! She deserves 5 star in my books! I can see her going a long way in the sales business.

Niki V

Amazing dealership to deal with and we especially were super impressed with Kyle Farquar’s customer service. At first I was very weary going from a Range Rover Velar to a Palisade, however after driving it I was very impressed at how well it performs. Highly suggest you check out Hyundai Gp, and ask for Kyle!

Ashlynn Linehan

Bought my first brand new car Saturday!! Kati and Brittany were so great helping me find everything I was looking for. Very friendly with my Family and I! Kati has checked up on me since I've purchased my car, she cares about her customers!! I would recommend Kati to anyone looking to buy a new car and not sure what they're looking for!! I couldn't of picked a better place to buy my first car! Very happy with my first big purchase ????????

cerena cerena@persona.ca

Kyle and Kati were amazing to work with, both did a great job selling and financing my new 2022 Tucson.

Jaci Martin

My husband and I had a wonderful experience purchasing our new vehicle through Brittany Sinkevich! Her customer service and product knowledge made our decision effortless. If you are in the market for a new vehicle, definitely give Brittany a call!

Eugene Martin

Great place that's helped me alot

Stephanie Cheney

××Update×× I thoroughly enjoy bringing my vehicle in for it's maintenance. With the recent renovations the quick lube has been a serious game changer for oil changes the process is soo much more streamlined now! Lori is always around, and a pleasure to chat with. She ensures I'm well taken care of & its always nice to have that someone ask "How are you doing". I wouldn't go anywhere else for my maintenance! ???? I couldn't be more pleased with the purchase of my new mom whip. Kyle went above and beyond with patience, and help with finding the vehicle that met all my "momma needs". This was my fist experience with a dealership that was no pressure to settle for something that wasnt "just for me!" Brittany was incredible for helping within my budget and making sure to answer all my paranoia questions! When I went into the Finance Office, Kati was so respectful of my time and ensured I understood everything. I had my 3 year old daughter with me so time was of the essence! I highly recommend GP Hyundai for a positive buying experience, they understand that its an important decision, and will go above and beyond to make sure you're not disappointed and leave with the vehicle for you!

Matt Bryanton

For once had a really great experience purchasing a car from a dealership! All the staff was very helpful but an especially big shout out to Samantha! Thank you for making my car buying experience one to remember! Thank you for the advice …

Jevon Gendreau

The sales team and Kyle Farquar, my sales consultant, were all very professional and personable. I felt like they gave us plenty of time to make the decision on which vehicle to buy and they helped us to make the right choice.

Jeffrey Neil

Had my vehicle serviced at Grand Prairie Hyundai and it was the best service and experience I had at an automotive location. The service manager , Dean was very friendly and knowledgeable. He clearly explained what I needed to have repaired …

Melissa Copeland

We LOVE our new Hyundai Palisade!! I have never loved a vehicle as much as I do this one. Since Palisades are hard to come by locally, we had to purchase this while it was still in transit. Becky and the GP Hyundai Team made that process so …

kyle dowding

Had a wonderful buying experience at GP Hyundai. Alana was attentive and patient throughout my whole buying process, I highly recommend her and her professionalism along with her and the rest of the management team their at Hyundai.

Justin Roach

Bought a lemon from them, have done nothing to correct their issue. Offered us LESS then other dealerships offered us for a trade in value. They found us a 2016 Nissan Murano Platinum with 25,000k for $43,000 (That was the huge deal they made for us since we have so much problem with our 2015 Hyundai) They sell for $37,000 with less kilometers at every other dealership than theirs. BEWARE OF THEIR SLIMY SALES TACTICS!! -- On a positve note we have had no issues with their service department who we've got to know so well, always helpful and always friendly.

A Currie

Fast and friendly service, in and out in a few hours completing service recalls. Shuttle driver was friendly older gentlemen.

K H

Went into the dealership needing the right car at the right price and the entire crew at Grande Prairie Hyundai made that happen. Friendly, down-to-earth people selling great vehicles at great prices. Couldn’t really ask for more from a dealership.

Debbie Roszell

If you want great customer service go see Lori. Very friendly and really knows her job!!

A E

Push sales attitude, you need to listen to your customers and their needs first. Im glad i get to see their true colour The lady i guess the sales manager is blunt and rude. Seriously? You are in customer service. Put your customers first. Unless like other dealers dont expect them to offer you seat or chair we just need to stand around! Very unorganized place, sales man is okey but less knowledgeable Oh I cannot emphasize enough on the feeling we got by the way the lady spoke wow! Wont recommend to any of my friends or family. And we hope we wont get spammed by calls from this place. What a waste of our time I wonder how many of these reviews are real!!

Nicole Gougeon

The staff at GP Hyundai are amazing! Specifically Harnoor, Britney, and Kati. Harnoor answered all of my questions was very knowledgable, went above and beyond for me! Britney the sales manager was awesome as she found the perfect fit for me. Kati the finance manager was super friendly and helped make it happen! I give these ladies 10/10, 5 stars. Thank you ladies! I love my new car!!!

Shadaye Taylor

Akeem was a great help with my vehicle purchase. He listened and help me get the vehicle that was best for me, my family and my budget 10/10 would recommend.

kingsbry

The staff at Grande Prairie Hyundai are wonderful to deal with. Brad our salesman was great answered all of my questions and if he wasn't sure he asked someone else and got back to me. Britney the sales manager was awesome as she hunted down the model and color I was wanting. Katie the finance manager went through everything and made sure we understood the contract. All in all it was a smooth process.

Kaitlin Wabick

Kelsey is the best!!! Great car saleswoman, very knowledgeable and really helped make my experience vehicle shopping great! I 110% recommend her for any future purchases!