Reviews of Staples (Translator)

Moose

Always find what you are looking for here

Christian Howald

More than just staples.

longboardguy

Was not impressed with this staples ordered something online was suppose to ship from this store in one business day took over a week to get it and they tossed it on the front door without a knock. Wasn't packaged properly and the customer service is some of the worst only next to purolator in this town!

kn

Okay spot to get low-end office equipment, customer service is average.

Melissa Crawford

Contrary to the name, they sell other things than just staples. Also has paid-per-page printing, which is handy for those who don't have a printer at home.

Madi George

The manager with the red/ brown curly hair is rude to customers & employees in front of customers talking down to staff it was disgusting to watch ,

FAYZL

CUSTOMER SERVICE WAS NOT GOOD, THE INDIAN GUY THAT I ASKED FOR HELP DIDN'T KNOW MUCH OF WHAT I WAS ASKING, SO I TALKED TO THE MANAGER WHOM WAS CLOSE TO ME AND IT SEEMED LIKE SHE WAS GIVING MA SOME KIND OF ATTITUDE WHICH WAS REALLY RUDE, I WOULD NOT RECOMMEND THIS PLACE.

Maurice Rousselle

Good

Brad Ingram

I bought a chromebook less then 3 months ago and it won't charge or turn on anymore. I brought it back to Staples yesterday and I was told it would be shipped to Acer Burnaby where it would be fixed or replaced. I got a call today saying it would not be shipped and I have to pay for shipping. This company has no customer service and they will now also lose my printing business as well. A few $100 in the last year. Do not shop here or deal with these people. I am a 42 year McMurray resident and I have never had a product that was not handled by or replaced when broken in such new condition. NEVER SHOP HERE.

Shanta& Rajkumar

Love this store. Variety of collection. Steps away from Canadian Tire, Walmart, Rona and other stores. Staffs are very friendly, knowledgeable and helpful. Bought HD for MacBook. It took sometime for staffs to bring the product from storage. So many staffs offered help during wait time. Product price is reasonable. There are parking including disables parking, for customers. Store is neat and clean. Recommend others to try this store.

Geoffrey Bishop

Service as expected!

Kathy and Rick

Has everything you need for work or home office needs. The only downfall, finding a salesperson to help you is almost impossible.

Sammyrocksomuch

Pathetic service

Leviticus

Barely has anything you need. Not recommended. If they do have stuff it's overpriced, and it's pretty dirty in there.

Jer Charron

Went in looking for a monitor on sale. The staff searched for a good twenty minutes and I left with what I went looking for. They went above and beyond to help me. Awesome service!

April L

Amazing service! I have decided to use this time in lockdown to review my favourite places in town and this has to be one of them. Also, there is a young gentlemen who I have to point out because of his amazing customer service and knowledge. His name is Joshua and has helped me thoroughly every time I visit, he is humorous and has a very kind soul. He never fails to make what seems to be difficult topics much more understanding for me. I have actually heard he is a favourite amongst other customers as well. Bravo Staples!

Shadow (Team Navoa)

Went there to print a few things from my email. Internet connection was SO slow that I ended up paying almost $20 for something that could have been done in less than 5 mins. They charge .30 cents a minute for internet use. I printed 6 pages which cost $1 each. $6 for print and the rest was just for waiting for the files to download. ugh.

Jennifer LeBlanc

Staff helpful.

Matthew Lewis

Generally very helpful and friendly staff, but the computer department is a tad too pushy.

Moh K.

Staples my needs

michael sabo

Ordered for same day printing and got it as ordered.

Shane Hurley

Its a Staples. Staff are friendly, when you can find one.

rickandmortyfan 649

What is there to say. They have everything you need AND some very cool stuff.

Douglas Ewen

In-training employee was able to help us perfectly.

Dakota Larose

Horrible work environment. Too many corners get cut, and you are expected to run a marathon? I hope Corporate tries to reach out to me, so I can provide the evidence that the store shouldn't be open for much longer.

colourful64 able

Worst service.... I'd rather wait and do my business at staples in edmonton.. Cashier (alaine?) most ignorant I have ever met.. You will notice she is much better to men than women

AdS

Staple was good and spaced for Covid standards but the selection was just not there. Using the staples website to identify what was in stock for quick pick-up was a waste of time as the web page was not updated. Also ...when I say I'm ok and don't need assistance, please don't follow me around the store.

Joe Pyrczak

Always helpful staff

Neil Ripplinger

Lots of selection And knowledgeable staff.

Max Weir

Great chain store. Face it, Sudbury is not a booming market and chain store margins don't allow for personal shopper assistants! I've always found staff here, And they are helpful, especially when you bring polite words and patience. The cranky guy (trying everyone's patience) ahead of me just made staff nervous.. do unto others as you would have them do unto you.

Miranda Gauthier

Exemplary service and experience from Lisa and Dani in Copy/Print Department yesterday! Plus high-quality affordable posters for Manitoulin Colouring Book from Staples, what's not to love? Plus shutout to Tanner for putting up with my silly iPad questions! If I win a $1000 gift card for filling out Staples' online survey I know exactly what I'm getting!

Lisa Azzola Cardoza

Found what I was looking for quickly. Staff friendly

Walter Gibson

Super staff.was willing to assist.

Rijin Raju

Friendly staff, when you can find them

Ken P.

Staples, where to go to get paper and things related

Quin Amorim

Never had any issues, and always lots of parking. The staff is very helpful and even knowledgeable about computers

Matthew Draganiuk

50/50

Austin Flavio

Good place to shop for all your business supplies. Staff is friendly and helpful.

Thomas J.

Took them half an hour to FedEx a package.

James Paquette

Good

Ahaz Grant

Morgan at the purolator/copy center was very helpful and pleasant to deal with. Thank you!

Bromley Barron

They have no staff working.

Timothy Dineen

Terrible service from the printing desk. Rude, terrible communicators and weren’t able to understand basic requests. Won’t be returning.

Luciana Buchy

Friendly staff .. great prices.

Kathleen

Good deals for certain items. Had staff approach me twice ready to assist. Great and friendly.

Lana Richardson

Good selection of toners

Lance Soderstrom

Terrible service, unfriendly staff. Total joke

Eric Bisaillon

Great place for all you computer needs, and office supplies

Caryl

Got my new device early as I expected, staffs are very helpful and they gave me options to choose from.

Arf

I am not allowed here unsupervised. So many toys. A better selection of electronics and service is available through locally owned shops such as Bianco's or Krazy Krazy (Timmins) but they are good for your quick purchase needs.

Josh Wong

Great people working here. Good environment. Stock leaves something to be desired

Donald Clarke

I was very pleased with their customer service. The guy on the floor was very helpful and friendly.

Josh Babony

Ft gill

Bee mirza

Good place for electronic items supplies printing photocopies office supplies and much more. price bit high, good customer service sales associates around to assist you. But some time shortage of staff in printing section. Free parking free handicap parking and handicap access. No piblisc washrooms they dont deliver st home even if you buy online you have to pickup from store.

JediMaster362

Went to copy and print center. Employee asked me a few questions about what i needed and told me that she "Does not know what to do, and to come back tomorrow when someone else is working". In anger, i went to the other staples on notre dame and was immediately helped. Wow.

Derek Jackson

As far as a staples store go it's very standard. Good selection and clean. Staff I met was friendly and professional.

Jacques Rathwell

Wide variety of office supplies. In and out in 5 mins

Dominic Sunday

Unfortunately after shopping there for many years I will not be entering that store again. They're price match "guarantee" is a joke with more than one occasion I have experienced this. But the silver lining was I walked out and found a better product for cheaper at another store.

Shannon Powless

Bit pricey for regular items stuff but the on sale and clearance section has some hidden treasures as well clean store and friendly staff :)

Garrett Elsasser

Great store in theory. The staff are friendly and will ask you I'd they can assist. They're on the ball. However, once you find that special item especially electronics...well, be prepared for it to be out of stock for months. (I attempted to pick up a monitor, laptop, gaming tower and even a mouse...) With not one success.

Carter “ToppingSea7” ofthesea

Very nice staff

Victoria Ganace

love staples and the products there. however I feel like as if their staff not so much .. they are not willing to help you

Michael Adelure

Well stocked for my mini home office needs

Steve Taylor

I usually shop at the Notre Dame Staples (CS is AMAZING there), but I ordered something online which showed only availability at this store, well apparently they didn't have it, but their CS was not helpful at all and you can tell they don't give a darn about their customers. Way to start your New Year with horrible service. It will be a representation of how your year will go. I will be calling head office about how bad they are, but doesn't seem like the Marcus Staples would care anyway. Clearly the managers are not doing a good job.

Heidi Eisenhauer

Usually quick and print great labels for me today standing around cause nobody seems to know what they are doing. If you have someone working in printing maybe you should hire someone who knows what thet are doing or train your staff very disappointed today

Kyle Cassidy

The service was good, but a little slow. I think they're under staffed.

Norman Payne

Helpful and knowledgeable staff. Good inventory.

adrien berthier

Great supply of printer ink.

Carpet Guru

Has what you need....customer service was great

Helen Rae

Many workers present but service sadly lacking.

John Rumball

Clean, well stocked, with great customer service.

Guy Legault

Awesome service

Tracy Miles

Very helpful and knowledgeable

Carl Sarfi (Preacher Man)

I appreciate the service and attention to my needs when I come into the store. Staff has always been friendly! The online tech service is something high highly recommend. Saves travel, time and money!

Jason Michael

Very good

Christopher Cheena

Great service and great people.

Greg Igbodudu

Great customer service.

Drew Shat

The amount of workers present at the store you'd think they could open more than one register when the store is full.

soulaimane elbouzakri

Thank you Colbie for your help and assistance you are amazing, my laptop it's fixed...

Crystal Reid

Staff here are very friendly. They greet you the instant you walk in the door. They also have a lot of people on the floor to help you find items.

Olive Yu-asensi

Some staff here would actually help you...all office needs are available!

Dylan Prostler

I'm sorry ib k

Paxton Sarazin

Great deals great service

Robyn Duffy-Toner

Empty, sad, bleak.

Srinivasa Krishnamurthy

Great shopping experience. Shoutout to Lars the helpful sales rep. Pleasant and professional.

Cameron Carew

Went in to get prints. Lady told me to leave the copies and come back the next day at noon. Came back the next day and they were not finished. The print lady was helpful however and finished them while I waited.

Michael Parr

Attentive employees who are available to assist when you need it.

Drew Wilson

We did a curbside pick-up which turned into going in the store. A good experience though, it was nice to have some explanation on the warranty program

Ayan Mohamed

Sales associates are so helpful and happily answer all your questions.. Especially Rosel she gave me the best customer service experience.. First time shopping at staples and now will be a loyal customer

Family Dogbe

Found everything I needed for back to school!!!

Wood Buffalo Satellite & Antenna

Staff could use some personality

zaki hassan

Very good

Terrence Sevenson

Wish there was an alternative.

Troy Mazerolle

No option for 0 stars. No service. Finally find someone, and they know nothing about the products in their department. Will not be going back.

David Killick

Friendly. Eager to help. Thx

kamran abbasi

Terrible store manager!

Mark B.

Love the recycling program

Drew H

Went down with my mom after christmas 2013 to purchase a new computer desk. After looking around and then waiting patiently for one of the staff to be free to help us, we decided to purchase a 200.00 desk and a matching 170.00 table/shelf set. It is important to note that while looking we noticed that the desk we were going to choose had two copies built on the display floor, and there was only 1 unopened box at the time of purchase. We were driving the Corolla and learned that the Staples in Fort McMurray is the ONLY STAPLES IN CANADA that doesn't offer any delivery service...so we had to arrange to pick up our items in the next couple of days when we could borrow a truck. They assured us that this happened all the time and that they would put our objects in the back with our names on them. Over the next 2 days I attempt to call Customer Service/The Electronics/Furniture departments, and consistently I got no answer. 8, 10, 11, 1, 3....Doesn't matter when you call. Finally someone as customer service answers the phone and they say they will transfer me....the line goes dead. Finally on the third day after we paid almost 400.00 for a desk and table, I am able to return with a truck. I find a clerk in the furniture department, and I tell him my name and what desk and table I bought and that I am here to pick it up. For the next hour the clerk is randomly looking around the store...in the back, between shelves...etc. I begin to suspect the worst...that they didn't put my name on the desk at all and sold it to someone else. I asked if that could have happened and the clerk assured me that there was no way that could have happened. I suggested that he check the computer to see if there was any record of a transaction AFTER mine, where that desk was purchased....as there was only one box of it when I purchased mine...it would be natural to assume that if there was a transaction after mine then the store RESOLD product that they had already received payment for. Sure enough....The Fort McMurray Staples accepted payment from me for my desk and table on January 5th, and sold another copy of that desk to someone else on January 6th. I complained to the manager...naturally..and the clerk offered a suggestion. He said that earlier that very same day...he had built a second copy of that desk in the showroom, and that it was brand new out of the box and I could take it home as is. When I asked to see the desk he indicated he built earlier that very same day, he gestured to a built version of the desk on the display floor, which I recognized as one of the desks I saw on the floor 3 days prior when I purchased one. IN fact the display model even had dust on it...odd for something he indicated to a customer with a straight face he put together himself just hours earlier. If you enjoy being lied too, calling a phone number for assistance that will never be answered, not having the option of delivery, potentially having your product sold to someone else before you can pick it up, and waiting 15 minutes or more just for a sales rep to notice you need help...then this store is definitely the one for you!

Landon Nicholson

Employees are friendly, and helpful enough, although the self serve computers are very slow, unresponsive, and have a mind of there own leading to wasted time, and money. I will avoid going here from now on if possible.

Chadwick foster

great service.

Jeff Sutton

This location does not have good customer service but anything electronics related is usually available without having to place an order. The staff in general isn’t very knowledgeable. Asking questions about products usually results in waiting for them to do research on google. This is very annoying. The return policy they have only works in their favour.

Greg Steele

We ordered an item which could not be completed until the next morning.....when we arrived the next morning it was complete however it was not dark enough....The customer service agent didn't know how to correct the problem however after trying a few things she figured it out and I left extremely satisfied with the service I received.

Therese D'Aoust-Blais

Had to cancel an order for a pc part did not even take it out of the store. It took over a month to issue credit. Head manager did not know what was going on in other depts. Complete incompetence. Take my advice and shop at bestbuy or newegg for any pc parts.

Total Taekwondo

Salespeople are like vultures and follow you around the store..

Crazy Plant Lady

Great place for office or computer supplies.

Lucky Braimoh

Great place to shop.

Lisa Charles

Fast, helpful, friendly service.

Alan Duffy

One of the few places to go for office supplies, printers, etc..

Ryan Granberg

Pretty standard for staples. No one offered to help me.

Danuta Boucher

I was very satisfied with the personal that help me with the computer. She was very nice and knowledgeable about . Thank you very much . I'm very satisfied Customer.

Jack Sloan

It was OK

Neil Stephen

I really appreciated the great service I received from Staples and particularly their staff member Mathieu. It is always a pleasure doing business with this location. Thank you! Tammy

Brandy Kroll

Great help nice friend helpful workers

Ken P

Used the PrintMe service and was in and out in less than 5 minutes. All I could think was "Where was this service when I was in Highschool/College"

Dylon Whyte

Good selection of office essentials. Very good service in the print/photography department. Thank you!

nonduduzo maziya

Customer service was great ????

Bob and Josephine Beaven

Always have what I need in stock! Beware of defaulting to online stores like Amazon for goods, my favourite pen the Uni Ball Vission is less expensive at staples than anyplace else

Marie Laframboise

Friendly staff helpful

Robyn Mercer

Been waiting for over an hour to try and get my passport photo done, and staff looking at you doing nothing, absolutely horrible!!!

Jim Primeau

Angela checked me out, with a smile, and good spirit that motivates a soul to want to return.

Jerome Liow

It's a staples. Decent variety

news bloopers

Was ok but hardly any stock on the shelves for what I was looking for ie non-metal felt markers

Manuel Gonzalez

Got the Rudest #$#$%$% working in computer work stations never will i go back

Victoria Preston

I was greeted upon entering and offered assistance. Found files immediately. Great service!

Louise Landry

Jordan was very knowledgeable about cell phones helped me pick the one that would work best for me. He provided excellent customer service.

Michael Durocher

Excellent service and knowledge.

Leoul Tsegaye

Totally amazing all their electronics are awesome.

Eric V

No complaints

George Jacob

Staples is Staples. Nothing new.

Mike Saline

Was welcomed upon entry and was given assistance with finding an item. The cashier could have been a little more engaged.

Nelson Correia

Bought a product, payed for it, my money is still on hold for preauthorization after I've already payed them for it LAST WEEK forcing me to take out a loan. A preauthorized payment should go away after I have already payed, correct? I was told this was not their fault and to call the online store. called their online store SEVEN times and every time was told it is clearly this stores error. Called the head office of staples SEVERAL times last night to get this preauthorization cancelled due to the fact that I ALREADY PAID A WEEK AGO, they finally took ONE charge off today. I want the existing preauthorization cancelled as well as compensation or I will be filing a lawsuit for fun. Cheers!

Colin Jacobs

Usually good customer service. Computer supplies you can't find elsewhere.

1 .2

I work at Canadian tire across the parking lot and while we are building back the store the head manager from staples where yelling at our gate security about staff parking in the lot, note that we park back along the end of rows and try not to interfere with anyone who is trying to shop at staples, well anyways he has threatened to tow people who park, it wouldn't be so bad but they only decided it was an issue as the snow is coming down and has caused us to park really far away in the cold. I'd think there would be some respect or understanding when one company is trying to rebuild after a devastating flood. . .

Julia Currie

Always trusted and fabulous service

Joseph

Service was always quite good here, no complaints.

Zamzam Mohamud

Love it ●~●

Samantha McGee

Helpful customer service while trying to figure out which ink cartridge I needed

Apostle Adrian Collins Dedzoe

Cool

Lisa Boucher

Helpful staff and good service . Printed off my QR covid code for me in minutes.

Veronica Hannah

Nice staff fast

No ah

not good

Darrin Erwin

Watch for the sales!

Ron Squires

Very helpful staff

Leo Shaijan Peter

My dad bought me a laptop, since I had to learn from home and do my schoolwork. The Staples staff at Fort McMurray said that this laptop was a new one and they gave us a used laptop. From now on people should never buy anything from Staples because during the Covid-19 pandemic they are trying to cheat their customers and make a false profit. From now on I will never buy anything from Staples.

James Rhodes

bought a lab top and they were going to charge me extra 50$ for turning it on i told them i could do that myself not a problem. but then they told me the only ones they had were ones that were turned on and that if i wanted it i would have to pay the 50$ charge. told them its a 1000$ laptop im sure you guys wont miss out to much. ended up not haveing to pay it but the employees were nice management wasn't so nice. spent over 2 hours dealing with this when it would have only took 15 mins. still best spot in town to get what i wanted other stores would have had to order it in. plan to go back for other things i need but only because there the only place that have stock out for you to see hope its better next time. also if anything happens to this laptop will they fallow threw on replacement plan. over all not the worse but deff not the best Edit. Been back sence with my new phone and got that liquid shield screen protecter. Wouldn't have gotten it if it wasn't for the cashier ended up handing over my phone with out a scratch on the screen and got it back with like 20 scratches on it but the manager of that department redone the prosses and cam back looking like it should altho a month later the screen has cracked in bottom corners after doing some research this happens a lot and the shield is not recommended your better off dealing with the plastic or glass ones off the shelf. But over all the manager of the tech department has a really good head on her shoulders and knows how to make the customer happy glad they have her.

Debbie

Every time I go look for anything, it's never in stock. Went once for desk chair, the 2 I would of bought weren't in stock. Next time I went in, was going to buy a filing cabinet. Of the 2 I looked at buying, again, neither was in stock.

Chris Butler

Staff here give some of the best customer service in Fort McMurray, when it comes to printing needs they always go above and beyond to help me out.

Shane Lutz

Went looking for a new tablet and couldn't get any service. I asked for help a number of times but the employees were rude and refused to help me. Don't waste your time, you're better off shopping online.

Marie-Louise Kelday

One red haired young lady was very rude. I was faxing papers and she was down right rude. The passport pictures were too close in the same area. She was taking a passport picture of a young man. Very nice to that customer. Some one finally came over and let me pay for my faxes, but didn't hand me the receipt, I got it myself thank you. Maybe, the passport area could be moved to a less crowded area of the store, since I saw lots of room for it to be in. Also, self checkout would be appreciated.The red haired young lady snapped at me to stand over in another area to wait for my confirmation. No name tags were noticed. I realize that this is the first day of the store opening, but maybe before the store was reopened, many areas should have been changed.

Jason Taite

Only place in town with a fax machine. Always someone there who will help. A little pricy for the regular stationary but they have everything that you could want. Great selection of office chairs. Better than any furniture store. Well priced. Excellent selection of printer inks. Something for everything. Staff ares polite, helpful.

Scott Kerr

Love this store. Wide select of products in so many categories. Staff very knowledgeable and helpful. Prices were reasonable and some good sales going on.

Ronald Brisebois

The staff was so kind and helpful! I was out of my depths with an assignment for school that had to be scanned and sent out, and they helped me through the whole process! I am so grateful!!!!

Richard Matte

(Translated) Asked Staples to get me the battery for a 2005 Macbook. To replace this type of rechargeable battery, it doesn't require any technical expertise because it is external. After ordering the battery and after waiting about four weeks, nothing happened. Staples at this location required input from my computer although the serial number was provided to them and claimed that this rechargeable battery was manufactured by Apple and came directly from Apple. Faced with that, I bought this battery from Amazon.ca at a much lower cost from Staples. Now this MacBook, although an antique, works wonderfully. (Original) Demandé à Staples de me procurer la batterie d’un Macbook de 2005. Pour remplacer ce type de batterie rechargeable cela ne nécessite aucune expertise technique car elle est externe. Après avoir commandé la batterie et après une attente d’environ quatre semaines, rien n’est arrivé. Staples à cet endroit exigeait l’apport de mon ordinateur bien que le numéro de série leur ait été fourni et soutenait que cette batterie rechargeable était manufacturée par Apple et venait directement de chez Apple. Face à cela, j’ai acheté cette batterie auprès de Amazon.ca à un coût bien inférieur de chez Staples. Voilà que ce MacBook, bien qu’étant une antiquité, fonctionne à merveille.

Antoine Luigi

Slow

Sean Sweeney

Great customer service. They know that people are frustrated eith Covid, drop in oil price and wow, the flood, yet they are bright, cheerful and very helpful. If this store doesnt have it, usually a two night delivery, curb side pick up. Very clean, staff in protective attire, someone always walking and wiping. This is my store and I'm proud of it.

Steve Demiris

Was able to get price matching on a product I wanted but it took a while for them to process everything when it should have been a simple task. Otherwise a good experience.

Clif Wilde

Less than thrilled with computer repair service now scheduled to be 2 - 4 weeks rather than days

John Woodrow

VERY POOR SERVICE AT THE PHOTO COPY AREA.

Chris Falcioni

Always enjoy my shopping experience at Staples. It has all the latest technology and people that can answer any questions you may have. Thier flyers are a definite read for me every week and although I can always find something I would love to own at a very reasonable price I have to use restrent.

William Proulx

Great staff, friendly customer service, help you with all your needs for home, office, supplies.

dennis watrous

A great place to shop! I love the copiers and print shop.

Ruth Wallace

Love the electronics in here

Patrick Sauve

I ordered several items from Staples online and only received part of the order. It turns out part of the order was refunded to me because they didn't have it in stock at the warehouse. Staples did not email me to tell me about this and the store employees also didn't inform me about this change when I picked up my order from the store. This would've been nice information to know when I returned home and opened boxes to find 4 of my 6 items missing from the parcels.

Louis Theoret

(Translated) A1 big (Original) A1 store

Kevin Calendino

It's a store that always meets all my needs!

Jonathan DeNuke

Allowed to browse and the item I purchased was on sale. Customer service was top notch.

Richard Hall

Management and staff are awesome. Only place I could find a 17 inch laptop. They will have what you need.

Brian Mills

Great selection

Fabio Calabrese

This is a good place to look for your requirement s of stationery be it for your children or for your office or professional use. They have a lot of choices for the stationery which meets your requirements. They have even some printing facility where you can print the screens or for your professional display for teaching etc. They have innumerable things and choices to choose from for you to choose and enjoy.

Luker

Clean new store. Friendly and helpful staff. Difficult finding some products in stock

Brad Leopold

Watch for sales and you'll get it at a great price. Friendly staff as well there to help.

Chantal Renaud

Staples was very help full.

Johnson Kanagaraj

Staff is always helpful.

Tommy Grant

Waited 15 mins and asked 3 times for assistance...ended up at cash register only to have everything wrung up wrong and had to go back thru cash and doing refunds. Terrible service. Sept 8, 2017.

J Trottier

Have been a Staples customer for over 20 years, and purchased a new laptop this week. We live 1 1/2 hours away and was disappointed when I got home and set it up and there was a big problem with it. I couldn't have received any better customer service. Thomas in the Tech Dept was fantastic. He was polite, professional, listened to me, explained things very well and had my lap top up and running in no time. Thomas is a credit to the Staples Tech Team. Manager Ron was also very helpful and appreciated his time.

Gilbert Robinson

excellent service

Garry Wells

Always great selection and helpful staff.

Conrad Trudel

Staples stores no longer have anything in stock of any employees to assist their customers! All they tell you is " no sorry we don't have that in stock but you can order it online!"

pete smith

Friendly staff very helpful

Ginette Hughes

Very helpful and friendly. Thank you

NorOnt Boyz

The staff were very helpful.

Ramesh Kadali

Good staff in the computer section

Conrad Fulton

Very helpful,friendly and respectful I was able to get what I wanted to done in a timely manner and now understand how to proceed on my own in the future your staff did a good job thank you.

Timothy Birkicht

Passport photos, they are the cheapest in town.

Roland Landry

staples techs are very good at fixing computers. I have dealt with them in th e past and had very good service. thanks Staples

Mike Lepage

Very good experience the lady helped me photocopy and it wasn't even her job it was an excellent experience

Bob Bobby

Great service and product!! Will shop there again!!

frank henin

I usually drop my shipments at Purolator Gregoire where they honestly have a decent service and good staff however last week I was in a rush then I had to send it through Purolator Staples down town , that was a big mistake never had so bad customer service in my life this young black girl was impolite , arrogant and not qualified at the end my shipment was put on hold in the processing centre because she didn't enter the contact number for the consignee . One advice don't use Purolator Staples at least not with this same person .

Zahid Latif

Pretty much only option in Fort Mac for electronics other then source.

Victoria Wabigwan

Always helpful store associates.

Taliesin Tupper

Saw a manager berating a very nice employee with blonde hair

Robert Pietrobon

(Translated) Almost at closing there was nobody So I had a fast and efficient service (Original) Presque a la fermeture il n'y avait personne Donc j'ai eu un service rapide et efficace

Nick Bulfon

Went in to pick up fedex package. Waited 45 minutes in line. Understaffed in the shipping location.

Sam Legault

Low rating ONLY because they were closed due to Covid

John March

I do not recommend buying a printer from Staples. I purchased a printer 4 months ago. When I purchased the printer there was no ink available to purchase with the printer. I returned to the store total of 4 times seeking the ink for the printer with no results of purchasing the ink. Every time I was told they were unable to tell me when the ink was coming in. This is just simply bad business when you sell a product that is not usable.

Susan McCulloch

Store is well stocked, the employees are friendly and knowledgeable. However the shinning gem is the Copy and Print Centre. Their staff are extremely helpful and very knowledgeable about their product and services.

Greg Smith

Terrible needed to fax ask worker for help very rude I did everything she said I stood there for ten minutes not knowing if fax went threw asked her if it went threw very rude will not go to this store the one on notre dame gives great service

Matt Rahn

Friendly helpful staff

dwight mcneill

krystal was awesome,two days in a row ,,i was totally confused,and she helped me right ,,thanks krystal!!

MICHAEL ROSE

Friendly staff always feel welcome

Gore Bay

Copy and print was totally unhelpful. In another city when I have an unusual problem there always someone who is willing to use one desk computers to help me get the job done. Not at Staples Kingsway. Problem might have been that there was ONE employee in copy and print and no other employees came to help out with the lineup there although there was not another customer anywhere in the store. Not impressed eith this branch at all!

Garry Byrne

Print staff were great

Lynn Carriere

The staff was very helpful but unfortunately they didnt have much selection for Samsung 20 phone cases.

Beverley Stefureak

This store is in a great location for me. There’s always a good supply of the products I need on hand and the staff are friendly and knowledgeable. I love that they give Airmiles and that your receipt can be emailed to you!

Ron McCormack

Staples is a great place friendly employees great products thanks staples

Tia Falldien

Tons of selection, clean store and friendly staff!

Nom Covenant

Friendly service

Eric Arsenault

Always find what I'm looking for. Staff seem ok.. Busy and they try to be helpful.

Suzette Pichette

Gotta love staples, great sales friendly staff, lots to choose from.

Riley Muise

Went into Staples earlier today. They had everyone wanting to go into the store line up as only two people allowed at once into the store. I thought I was in the Soviet Union during those 15-20 minutes. Soon we will all be lining up to get essentials.

O.C.DGAMER87 h

staff is always happy to help if ever you're looking for something you can't find.

Chadwick Wilson

They have all your office supply needs!

Mike McDougall

Great Service

Faycal Khene

I was at this store Yesterday to buy school supplies for my son , every year buying school supplies for my kids was a torture for me because these lists are long and either not very specific with the items required or too much specific so I was expecting the same thing to happen this year however thanks to Morgan (Staples sales associate) this task was so smooth, she was very helpful directing me to every item needed and also helping other customers . Big thanks for the great customer service it's making a big difference for any customer .

Michael Go

Good service on this location.

Ania Zawartka

absolutely worst customer service in the copy center ever! gave me the wrong information twice putting our Christmas card order that much more behind while my husband is on night shift and I am on day shift. they can not come up with a solution at all to their error instead except my husband to come to the store and get a refund on his credit card when all we want is the Christmas cards printed in store. So now he has to wake up inconveniently before his 2nd night shift drive downtown to get a refund for cards that were suppose to process 2 days ago! and all the guy, Scott I beleive his name was on the phone said was "okay" zero help zero solution

Ken Monro

They were very helpful

Erja Pollanen

This is the best place in Sudbury for electronics. Very very helpful staff.

Alicia Foley

Staff was very helpful. We were in and out with what we needed very quickly.

JSK Homes Ltd.

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Fudge Budge

Don't go here go to AAA EXCHANGE the staff there are the most knowledgeable in western Canada.

Tony Lundgren

Great service .very helpful

CHRISTINE GAUDREAU

Terrible service in the print department.

brian Johnson

Suck! No service was there 1.5hr in store looking at printers.. No help. No purchase. Not recommended!! No option for no stars. About two weeks later went back about half hour before closing and the manager was on the floor. We did our research and new what we wanted. Manager approach us immediately and asked if we were being help and if not if he could assist us Professional quick service and knowledgeable from manager He knew his information. .. (we did not share our research to see if he could really assist us) .Update to 3 stars for manager because the other staff team from passed experience was not good.

U Mutoni

I am so thankful for Morgan's service today, she is great, very polite and understanding!! I wish all people in the stores were like her. Thank you thank you thank you thank so much Morgan!!!!!!!!!!!!!!!!!

Jacob Pittman

Hahaha mcdonalds has better customer service than this place. I was waiting to check out and the lady at the til decides to just walk away and leave me there waiting.

Maria colmenares

I can find everything for the office

chrystal friesen

Needed something printed immediately and they were happy to help

Nick Baril

Great customer service from knowledgeable staff.

Pcbuponu Pcbuponu

Bad customer service at copy center ...bad attitude also ...so sad But they have employee ny the name of scott...he is ectremely professional and very helpfull

Sheldon Lockert

They always have what I need and the staff are helpful finding items.

Anna Ngarukiye

Always providing quality service!

Colleen Parchem

Watch out for their "price match guarantee". The only guarantee is that they will find an excuse every time not to price match. They have done this to me once before and l made the mistake of going back for a repeat performance. The manager was rude and insulting. I will never set foot in a Staples again. Unfortunately another example of the poor customer service that drives people to online shopping.

Mat H

Great customer service, always willing to help!

Paulette Bulley

Visited this store today. Signage was not correct on product. Supervisor acted like she was going to do me a favour and give me the price. I also complained that there were 4 tills with staff behind them and only one was open. Was told by the same lady (tall with dark hair) that they appreciated it when the customers had patience when they were getting slammed. What an attitude! If a staff member is not going to ring in customers maybe they should not stand behind the till.

Mark Lehto

Nice place to shop

Mark Matijevich

Love extended hours

Craig Fitzgerald

The print shop staff are always super helpful and make things easy

Peter Gianakopoulos

Patrick, the technician took the time to answer all my questions before I made the purchase and went further to make sure I was comfortable with the purchase I selected. He was very friendly and courteous.

Dave C

Went in today with router trouble and I was in a hurry because I'm in camp and needed to get to bed before shift. They scooted me right in , set me up and had me on my way in 20 minutes. Fast , friendly and helpful. What more can you ask for ??? Thanks guys :)

john marleau

Easy self serve fax access, friendly staff

William Horner

Very easy to return my headset and lots of staff available to help.

Kevin Lecour

Very good service and informative staff during my visit there. I bought a laptop and the sales staff went out of their way to get me a lower price than the already low sale price. They seem to really give a poop whether the customer has a good experience.

Chad Hardman

I lost my laptop charger on vacation and stopped in today in a mad panic to get it operating again. Liza assisted me and provided exceptional support and was able to determine the right charger I required. I’m back up running again - thanks Liza!!!

Willy Liebherr

Nice store.

Deborah McLaughlin

I really like Staples. They have great service and the products are good. It was also nice that, unlike some competitors who do not offer more selection online or talk about it, the staff at Staples is very knowledgeable about wjat they carry online and in store and the will guide you through the process.

M Swinden

Excellent customer service

Bernadette Lamirande

Product was in stock

Jacqueline Kelly

I was happy with the service provided. Everyone makes mistakes now and then. Wile reviewing my wedding invitations I found information missing and had to wait again for the invitations to be fixed. Once they were done, I was Happy. Porter made sure I was happy.

Andrea Pen

If office supplies is what you need, this is the place to go.

Creig Phiri

Worst experience ever. Wish i could rate it less than this. If you hoping to get any photographs printed id advise you go elsewhere. Its not the user unfriendly system that puts you off., but the service(lack of). Perosnally never going back there. Rather go to elsewhere #disappointed

C B

My boyfriend recently purchased a yeti recording microphone from here. After using it a couple times the audio stopped working. We took it back (without a receipt) hoping that maybe we could get a replacement and Debbie went above and beyond! She got a copy of the original receipt off their system , gave us a full refund and checked the stock to make sure we could get a replacement or something better! If you have any returns or questions definitely see Debbie, she'll do everything she can to help. Great customer service, we will be buying from here in the future!

Mike E

Friendly staff

Alfred Ncube

Convenient parking. Was able to get all I wanted

Ben Devellano

People here are very good at the arts and crafts

Darren G

Well stocked, good coffee supplies too!

Bill Rockwell

Great service and I got exactly what I wanted.

HARSH SHAH

Great and professional customer service