Reviews of Canadian Tire (Translator)

Beth Wood

Tiny and cramped, but it'll do in a pinch.

Dealing With Delta

The staff was of great service!!!

Jamie Mackay

Some of everything

Dino

So far has everything I need.

Danno Cardinal

Great employee's

Dianne Jamieson

They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.

Keith Willett

Elliot lake Canadian Tire one stop place get everything u need

Prudence Newton

The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.

Todd Matte

Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.

tuesday gone

Product was located by staff , Thanks

Cameron Stevens

Bought AA batteries.

Jessica Lalande

Got some really good deals.

Mike Boucher

Ok

Wayne Lake

It was ok but could have better experience.

Brandon Kuzma

Too small. They need to upgrade some day. Small selection.

SuZy

I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.

Brandon

Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking

jamie Sheppard

This Canadian Tire store is excellent in Elliot Lake Ontario

kevin clancy

Always have whatever you want to down to the most particular item, its amazing

Monique Proulx

3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!

dena lynn milton

Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????

Wandering Elk

Had good help from the plumbing department Saturday

Aaron L

Needs to be bigger and updated on stock

Anne Dahmer

Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.

Chantelle Larin

Why are there 8 EMPTY BAYS?

Brian McFadyen

The service is always great thanks to Doug

Brittany Hewer

Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.

Nancy Edwards

Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.

Donna Wade

I have always found the staff friendly and helpful, and the range of products is great.

Robson Grant

Good sevive

reactancomentari 3.o

It's a CTC - not enuf staff or they r all hiding

David Mcgibbon

Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.

Eoin Mowat

Always find something I wasn't looking for at a great price. Staff always make you feel welcome.

Paul Owl

Always our favorite stores.

Tamara McMullen

Like the store wish it was bigger so much stuff jammed in a small store .

Luís Filipe Andrade Borges

Understocked, failed to locate inventory several times.

Goran Vinko

Very small, cramped store with tiny isles and small inventory on hand.

Driver

It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????

SixFootGrizzly

Staff always helpful and pleasant

Richard Hodge

This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment

Helen Rae

Great customer service. Very friendly and helpful

Don Ketchen FCPA

Had trouble finding product, found peter who helped me and was very polite and a++++

Ted Neill

Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..

Steph Arch

Great auto and in store service. Like small town.

marc mackay

Only curbside pickup

Celeste Bouchard

I found the young man I dealt with was very helpful friendly.

Fernand Vachon

It makes elliot liveable i guess

Daniel Rene Lamarche

Dirty,massy and unplaesant personal. I am surprised. Boris

Jennifer Harrison

Need more people working, we as customers should not have to look for a employee to find something!!!

Darci Jane

Nothing to say. Will travel to Espanola anytime!

Denise Duquette

Had awesome service from the paint dept. Helped me find everything I needed.

C.S. Dugas

Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills

Roy Whitman

I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.

Richard Ingram

Online inventory indicates one or two items but when you get to the store there are none.

Cathy Oprisan

The one star says it all, most would agree.

The Lyon

The worst place to get service ! Now I know why People call it....... "Crappy Tire"

Jessy Girard

They were very rude once again...

Debra Mastine

Always good

Craig Holmes

Fine. Keith

john burke

Had some of what I needed.

thom arnold

Positive

Lori Boyer

Great store

Roman Desrosiers

Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".

Adam David

Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.

Amin Bashir

Good store, and helpful staff

Dave

Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.

Greg McGibbon

Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.

Rick Stasiuk

Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.

Dan Kirkham

Goog

Karel Arnold

Amazing Canadian tire

Barry Zettler

Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business

lesney pritchard

Great! Great service from Debbie at Canadian Tire Elliot Lake.

Walter Tidd

Helpful staff and the cashier was incredibly kind.

weekend warrior

Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.

Roger West

Was ok

Sue Howe

Friendly and helpful

Tammy Martin

Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.

Kerri Sholtz

If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!

David Macdonald

Great mech finally at this store

Peter Pederiva

Love this place

Mike

I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.

Alishia Townsend

What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.

Crystal Moore

Good

boSS hoSS

They never have stock

Boris Nikiforovski

Picked up online order

Marie-Louise Kelday

Great staff

tom mill

Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.

Mike Darby

I tryed to get some help but the one lady just walked by me

David Edward

Clean and friendly

Joey Joejoe

It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered

Karen Goemans

Found what i was looking for quickly and easily store was clean checkout staff polite.

Ryan Bower

Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.

Terry Malley

This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .

keith macdougall

What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!

Tim Kun

Awesome, staff is very friendly

Shane Poelemans

I own a mobility bike and they moved a display so that I can get out easily good store good people.

Bill Inwood

My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .

Karen Smythe

Small store..okay service

LEEANNE ROBERT

Lousy staff attitude!!

Mike Chartrand

Hey, great service....

Adam Hamm

Great place

MERLE DENIS

Don't like it

Holly Carroll

No one came to serve me so I left. Wanted paint

Scott Utter

95 cents for gas WTH this is insane

Dan Roy

Very courteous ☺☺

Sabrina England

**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.

Beverley Ranieri

Huge selection of tools and not bad prices

Nancy Wideman

Always tops and great staff at this location

Brian Piche

Seen kbe seen them all. Can always find what Im looking for.

Paul Kozak

Out of stock on items in flyer

Paul Cayen

Good quality place to shop

Alfred Willms

Very helpful staff

Heinz Reichstein

In and out. No wait

Mark

On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.

Michael McGraw

staff shortage and cashier rudeness

Guy Bonneville

We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.

Joh Bell

A place for all your hardware needs

Donna Rochon

If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.

Alan Needs

Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.

Karen Jensen

Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.

Murielle Enosse

Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.

Christine Phillips

They always have what you want with excellent service

Bruce Panagapko

Staff needs to smile more and be more friendlier

Raymond Goulet

They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.

Michel Drouin

Staff are friendly the service is good.The only complaint was the space between isles.

Kristen Wolf Ear

Not enough product

Richard Foster

Great place to socialize with friends also

Sandra Kelterborn

Nice to go into the store.always great service .

David Pinder

Always a great service!

jenn davis

Just wanted to get a price on something and had no problems finding it

Mark Ploeg

This location has been pretty amazing during the Pandemic!

Richard Mclean

Typical Canadian Tire store, good staff, but handicapped by small store size.

Dillan Burden

Didn't have the details on an e-bike I was interested in

Dee M

Last 2 visits where excellent. Very very pleasant and professional service.

Glen Follett

Small store but clean and well stock for the size of store.

Murray Warner

Ups and downs but generally good enough I guess for Elliot Lake?

Julie Davidson

Helpful

Pauline5813 Gagnon

Need bigger store ASAP

Suzanne Logue

The garage was awesome the girl that was the mechanic did amazing

Rob Peters

Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.

Cheryl Sheppard

small selection, everything is always out of stock

Larry Burke

Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar

Elaine Finn

Small Canadian tire and great service. Kudos!

Susan Keable

Not many places to shop in town

Dennis Davlut

Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.

Dianne Morrison

Never seem to have what I'm looking for.

DJN

Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.

Tammy Weedon

Gave donations to our Atv Fun Run 2018

Michelle MacEachern

I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and seconds later she came with a co-worker and instructed me to take my travel cart to the front of the store. I was not happy and swore as I went to check out my purchases. I was adamant I would not be returning to the store any time soon. I left my complaint at the checkout with my cashier and as it turned out the acting manager was at the next till. The cashier was pleasant and tried to get me to understand it was store policy that all bags and carts be left at the front. After 6 years living here I never knew that. Never saw any of the signs posted throughout the store. As I was leaving I ran into Deb, your wonderful employee. After explaining to her what happened she quickly explained the extreme theft problem within all stores in Elliot but apologised for my experience. She has away about her that makes your day better and brighter. I just wanted to say thanks and I had know idea the problem of theft was so rampant. Suggestion: Maybe the signs could be updated and a little brighter and more noticeable. Also sorry for my rudeness to the other employee, but she could of handled it differently. Signed an enlighten customer and very disappointed with the residents of Elliot Lake who spoil it for everyone. It's 4 Stars now

Chuck Py

Wish it was bigger

Jon logan

All rights

Sasha Bloxam

Friendly atmosphere but small store. Unable to carry everything.

Kenneth Tibbits

They usally have it all

Lisa l

On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.

Bernd Kopp

Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.

Mike Hewer

Easy and quick

Nadine Partridge

Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!

Char Young

I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.

Sarah Ranger

Good selection of bug spray

Jane J Balfour

Lots of products that are affordable

Retirement House Rentals

Always great..

Marg Potter

Not very helpful

Jen Burden

Got what I needed at the last minute.