You will see the opinions of people like you who are purchasing the services and products of Boston Pizza (Translator) in Elliot Lake area (Canada).
Right now the business has a score of 3.9 over 5 and that score was based on 127 reviews.
As you can read, the average of ratings that it reaches is quite high, and it's based on a large number of reviews, so we may be quite sure that the rating is very accurate. If many people have bothered to give their review when they are satisfied, is that it works.
As you know, we do not usually stop to place tatings when they are good and we usually do it only if we've had a problem or issue...
This Translator is classified in the category of Pizza restaurant.
Food TASTES good but portions are absolutely ridiculous. 20$ lasagna that doesn't even feed one person? COME ON.
Good food, wait staff was great.
Wonderful food and better service
Bad experience. Stale, and over priced food. Server didn’t have an idea about the menu, and prices.
Great service and atmosphere.
Good food and great service n staff was amazing very attentive
You can't go wrong with Boston Pizza. Food is consistent across their franchise and so is service.
Just a big no. Never again.
Great food friendly service
Foods are delicious with a friendly environment
Waitress was good but the fries looked and tasted like they had been under a heat lamp
Excellent service and great new healthy menu!
Great food great service. Great time
I'm really sad. the one I frequent In ottawa is amazing. That's not the case with this one. I'm dissapointed to say that when my salad arrived. The chicken was dry and hard. Not even very hot. But clearly overcooked. The shrimp skewers I ordered were cold. Ice cold. And the waitress took them to be heated. Upon their return they were hot... But disgusting. I couldn't even get then off the skewer. My parents both ordered ribs. The sauces were wrong initially. After having them fixed. They were literally refrigerator cold... TL;DR service 4.3/5 Food 1.3/5 ( the fries were great) Overall experience: no intention of ever returning.
Nice. Pizza is great. Waitress was awesome. 4 stars because I took a mask because I couldn't breath out of mine and was told to put it back because they have limited quantity...but I already touched it!
Good food great service
I'm rarely impressed by this place and my order tonight had lovely burnt toast. Who bags burnt toast? Also, the shrimp is the size of your thumb nail.
Server over the phone was nice, timeliy to come in for the food was on point. The pasta in ordered was cooked perfectly Al dente, however it was hard to enjoy because the salt was OVERKILL. I would return, however I will say no salt next time.
Great place for nachos and watching hockey!
Went for a fundraiser. Lots of fun. But music was too loud. Not able to talk across the table.
Food was really good. Not a long wait at all, tons on the plate. Ended up taking some home for a second round. Definitely got my money's worth.
Food was really good but it felt like the waitress was pushing us out of there fast
So bad!!! Got delivery and the pizza was not only terrible looking it tasted just as bad. Not one to write bad reviews but this was not good.
I ordered a pizza to go. Paid for it was told about 15 min it would be ready. Waited half an hr, was asked what I was waiting for. Showed the receipt and the order was not even sent to the kitchen. Waited over 50 min to get my order. Servants were great, the pizza tasted good. Feel it was a little unorganized.
Had the most Wonderful experience fast service awesome recommendations by my wonderful waitress I believe her name was Chelsea she has the most amazing curls!!
This is one of our Friday night dinner date go to spots. Food is reasonable, service is good. Not sure how many more times we can go back.
Tried the cauliflower appetizer and it was yummy
Not happy service was good but food once again was not very good, cold, not what we asked for
Food quality can be hit or miss, but don't hesitate to mention something to your server because they'll make it right for you. Management staff can always be seen around and happy to address any issues you might have.
Awesome food
Very good food and service!
Always great, fast service and delicious food!
Love it
Good and friendly service, clean location with reasonable prices. Food choices are diverse and excellent .
Great food, service and value.
Food was not good at all. The waitress was very good and kind despite all the issues coming from the kitchen.
Service was great and our server was awesome in the bar side !!!!
Food was decent, hot and plentiful.
Staff is awesome! Upper management has to deal with the fruit flies on steroids!!!!!!!!!!!! Staff members are working in this and patrons are eating in this and complaing!!!!! How can this be healthy in any means!!!! You know who you are and your the problem with this establishment! And don't tell me it's being taken care of your brushing it off!
Online orders are always wrong, have given up getting food here
In Sudbury. Good food. Good service.
The service was ok but 2 person of iur party got diarrhea after leaving there
Great food. Waitress was fantastic.
Great staff! Food was great.
Food is decent service is good
Good food, good people, fun times.
Everything about our evening at boston pizza was gr8
Always a good experience at this Boston Pizza. Food is delicious and staff extremely courteous to my whole family, even my toddler.
Gluten free option that are good.
Was at bp on Saturday. Meteor pizza was great!! Staff were great and efficient. Good job!
Food is good. Service is great. Awesome spot for a game night... ????????????
Waited 25 mins for a waiter
Pasta was way overcooked. LOVE their appetizers though.
Sandra is awesome!!! The main reason I go back all the time.
The food was great and our first waitress was awesome. They were accommodating in offering a free pizza to make up for it though!
Quick service and it was good
Nice place good fast service
The service was great but the food was horrible. The Thai chicken wrap smelt like it was from a sewer, after making the server smell it, the manager came out to take it off the bill. The other Pasta dishes also made us sick later that night.
Great food and service .
While sitting at our booth deciding what to order, we noticed at least 2 mice running around the tables across from us. The hostess got the manager, the manager proceeded to tell us "the mice are friendly just keep your feet in the air …
Service was fast 10% discount for take out order
Boston Pizza is one of my favorite places, but I noticed that the management is not good at most of the locations. The restaurant is not well-kept. The washrooms are not good at all. You can compare it with other similar restaurants. The service is good most of the times, but training of waiters and waitresses are not done correctly.
Service was great food was good although a little cool we would have liked it hotter
Good place to eat. Fast friendly service.
We go here every so often. Maybe been 5-6 times in the last 12 months. Always great service, especially on the bar side. Only giving 4 stars because we had a birthday party on the dining room side and the service was baaaaad. Drinks took forever, food took forever, mix ups etc. But that was once out of the bunch of times we've been.
Delicious food, a bit pricey.
The food is so good ????
Good place good food
Good food at an affordable price
Great staff! Amazing tasting food, didn't take long sfor the food to be made :) strongly recommended
Loved it , the best experience .delicious
We have to wait for 10 mins to be seated and we decided to walk-into the restaurant and waitress let us to be seated.The foods was good but the service was very poor, waitress was busy with her friends and we have to wait longer even for a pizza dip sauce !!!i was disappointed that after giving her $5 tip , she didn’t even said thank you and just left in the middle of conversation.. next time, you ain’t getting my money !!
Services was okay and saw 2 mine running through the dinning hall
I won't bore you with a long review. 1) service was extremely slow (waited about 10 Minutes every time the server left our table) 2) waitress had no personality. 3) food took over 15 minutes to reach our table. (There was not many customers in the restaurant during our while visit, but many staff members around) 4) restaurant was overly cold. Actually had to go outside and warm up for a bit. 5) I don't normally eat at BP, but I've felt as though their prices have raised substantially over the years. Definitely more expensive than their competitors like East side Mario's. 6) their pizza dough tastes odd, almost as if it wasn't fully cooked. Toppings don't taste very fresh either. (Which is odd because pizza should be their specialty) All in all, below average service, long wait times, uncomfortable environment and overly expensive, subpar food. I'll admit their Ceaser salad is decent, but they're not called Boston Salad... Lol
Staff were exceptionally friendly, service was great, and there was a great menu to choose from. The new "hungry carnivore" meal was pretty good, though the sauce didn't really bring it together for me to make it a fantastic meal. Perhaps I should try some pizza as the name suggests. New tinting on the windows made it seem closed from the outside, but I think added to the intimate low-lighting interior style
We called ahead to see if they were allergy friendly. I was upset to find out that their steaks are marinated so I couldn't have that. The chicken is frozen full of additives same as their hamburger. I was going to have mashed potatoes but that was made with margarine. So with all i couldn't eat I got stuck with a garden salad that tasted like it was bagged salad with added toppings. And steamed vegetables that were over cooked. For what you pay you should be getting fresh meats and not cheap margarine and bagged salad. Gluten is not the only allergy out there. Fresh cooked from scratch is what I would expect for these prices.
This Boston Pizza is a pretty average. Food is okay, never hot, drinks are cold... Should one expect much more?? …
My food was cold, drink glasses were dirty, fruit flies, there was ducked tape on my seat cause there was a RIP in it. Just absolutely horrible, would not go back.
Good food, great staff! Good selection of beer on tap
Great service and fantastic food. Couldn't ask for anything more.
Food is great, servers are sweet & quick [especially Sandra!]. Great environment for a quick lunch, date night or supper with the kids!
Service is slow and the food is cold by the time it gets to your table. Getting a refill on the drinks is a longer wait than you expect.
It is what it is. It's a perfectly functional Boston pizza. The food is what it is supposed to be, amd the place is clean.
One extra star because the food has not been a problem. But bar service or finding anyone in management who cares has always been.
This is consistent with any Boston pizza. Order cactus cut fries and a Rickards Red, that's what I always do.
One of the best jambalaya I ever ate
Went to a staff party.. good party platters
Good food and service
Good food, good service and a very friendly atmosphere!
Food and service were both decent.
Boston Pizza....delivered wrong order and noodles were grossly over cooked and my partners meal arrived cold. It's not that difficult to make spaghetti.
Good place to grab a quick bite.
Chill atmosphere, great staff, and the food is awesome. The lounge is perfect for drinks with friends, the dining room is great for a sit down meal, and the patio is fantastic.
Good food chain friendly staff
Great service, mediocre food. It's a chain restaurant, nothing more to say
It’s very hard to find vegetarian food in Italian verities in Sudbury but apart from others Boston pizza has a fabulous place fixed in my mind along with my friends. So awesome and delicious pizzas, Pastas, and yummy deserts.
Red Pepper Soup was awsome along with the l'il dipper, service was grand!!????????
great food and waitress was awsome
I had the MVB burger, was a little disappointed. A $17 cheesburger should be tastier. The waiter overdid the fake-enthusiasm routine. Wow, I complain a lot.
Great food, friendly service in a very comfortable fun environment
Classic Boston pizza chain. Same old menu, same old feel. Good staff. Very quick to seat you. Food is ready fairly quick aswell.
Food was fantastic, and delivered extremely quickly. Waitress was very polite and excelled at her job. Hostess, unfortunately, despite the place not being busy, was nowhere to be …
Ceasar salad and wings were awesome Place was packed & waiting line for a table over 40 minutes so we took the opportunity of sitting at the bar. Great decision as we had the best service from the bartender. The food was perfect Awesome experience
Great place to eat :)
Chose to eat at BP on Victoria Day with the family. Service was acceptable; attentive but not really hospitable. Props to the male manager with the beard who's brief interaction with us was probably the most enjoyable part of our visit. Family had no issues with their food. I ordered a rib and wing plate and was quite disappointed. The ribs seemed boiled and then lathered with sauce. Wings were somewhat oversaused too. The mashed potatoes were gluey and bland, veggies could have used some seasoning. Bread was included with the ribs for some reason, seemed odd. No wet naps were provided with my meal. I did not enjoy the quality of my meal and was disappointed with what I received. Also, the kids dessert that goes with the kids meal (as I understood it, I could be wrong) was never spoken of after our entrées were finished. Thankfully our daughter was done at this point anyway so we didn't care to ask before we left. I found the food quality really poor and fell below my expectations, even for a chain restaurant. I don't think I will be returning under my own volition anytime in the near future.
Great service. Great food
Great food & service
Food was great but we got overcharged and when we asked for refund, manager showed horrible attitude and threw money on us and when we confronted her, she called cops on us.
We had a great time there. We were a group of about 25 and we were there to celebrate my parents anniversary and my father's birthday. The staff were quite friendly and accommodating. While I'm not a huge chain restaurant guy, but this particular visit to Boston Pizza really hit the mark. Only negative thing on this particular visit, is that one of our guests did not get her meal with the rest of us and it was only a salad. She did declined to have it brought out when it was brought to the waiter's attention. The restaurant did make it up to our guest. ****This review is quite delayed as we went in February****
Food is usually pretty good, but prices are a bit high. One of my favorite restaurants though.
My experience at BP was very enjoyable, my waitress was kind, friendly and would sit down and have a conversation with me and my buddy whenever she could, nice lady, never caught her name though
It's Boston pizza. Nothing special but always a good night at least.
Staff very friendly. Didn't like the veggie pizza muh but thr ravioli was great.
Ok food, quick and good atmosphere.
would not recommend
I'm back. Made sure to sit facing a TV with ChiveTV on tonight too!
Good food nice staff
I love Boston Pizza but they actually didn't have the pizza I want which was on the menu. They were accommodating in offering a free pizza to make up for it though!
Great late night sports bar
Food and service was good didn't find that they have a great selection of salads available
Very good food, Tuesday special pasta night!! Excellent service!
Nice and clean! big parking lot, fast service great place for a quick and decent pizza!
Great service and food.
One of my favorite places
met up with my bestie
Very friendly and great food
Great food and wonderful service. Amazing dine in experience
The service was amazing and the waitress was very understand when i need the nutrition facts ( very hard to find at restaurants but not this one) she was very kind about it and the meal came very fast. The southwest flatbread was amazing as always however the french onion soup did not look appetizing at all.
Great pizza and food service!
We saw the commercial for the pizza burger and we just had to try it out. We also had fries and fettuccine alfredo for our sides. Perhaps it's just a take out thing but the pizza burgers were way too doughy and dry.
Since they've updated their menu a few years back BP is a much better eating experience. I usually visit for lunch, and always walk out full. The portion sizes are good for the value and the service has been good.
Typical chain food with lower than average service
Service is slow. 15+ minutes before server took drink orders.
Usually I have a good experience, however this time I got warm beer and cold pizza.
New pizza was awesome.
Food is always good, service is solid, great place to get together for drinks and apps
Terrible service, waitress was rude and ignored our whole table, will never come back to Boston pizza Sudbury
Love love pizza here. Staff are excellent great service
More fresh incredient
this place is alright when its not busy when it gets to busy the waiters get overwhelmed!
Service was pleasant (specifically the new girl from Oshawa who transferred, I’m sorry I forget her name, very friendly and accommodating) however- kitchen was very backed up- took a long time to get our food. No running water in women’s washroom so I was unable to wash my hands. Food was not great- I’ve had the same thing at other Boston Pizza’s and it’s been fine but things seemed undercooked and thrown together.
Nice one, beautiful staff, haha haha.
Service was slow. But it was good as always
Although the food is well prepared and tasty, the staff staff gives an impression of dissatisfaction and displeasure with the workplace. The service is terribly slow and frequently inaccurate. Wait times for even a glass of water can be 10 to 15 minutes, if it arrives at all. The food is well prepared, although it has become similar to other local chain resteraunts. A decent option for a mid priced meal but don't be in a hurry.
Great pizza. ...expensive appetizer fried Patato chips...10.00 really? Mabe one Patato 's worth
Honestly the whole thing was a bad experience. We were seated at a dirty table and it wasnt busy so it's not like that was the only table left. Someone later came by to clean the table off. Then as we ate our appetizer we had to chase and kill a bug that crawled onto the table with a napkin. When we got our pizza it was bland and lacked sauce and toppings and frankly considering with the two pizzas - drinks and an appetizer I spent almost $100 there - I expected better.
Very nice food & Cindy was an excellent service.
So a colleague of mine and I go back to this Boston Pizza we visited yesterday for drinks and today for lunch with our whole crew. We frequent Boston Pizzas all over the country as our job entails a lot of travel. So we order the shrimp pasta dish which is almost $20 / plate. The dish is served in 5 .minutes which is great but pasta was totally overcooked like mush and instead of a 25-30 count shrimp as they show on the menu; we're served baby shrimp. After feeling ripped off we call the bartender over and my buddy sends his plate back. I.tell her how disappointed I am in the meal.but I have to eat because we are going to the movies after we eat. Now.the bartender was friendly, she.served us the night.before. We also.went there for lunch with our.whole crew earlier.that day and.enjoyed a good lunch. Now.this is.where it gets crazy. The "assistant general.mamager" Kevin comes out , guns blazing.and.asks"which one of.you guys was yelling at my bartender without asking a single.question. We were furious at his approach and.things got heated..Anyhow, this "hospitality genius" practically eggs on a fight with us and.then decides to.take our.beer which was the only decent thing we enjoyed tonight..Let me tell you we will not.be going.back as Kevin's approach in "managing" was abhorable. With service like.that this guy should not.step.foot.in the front of house in such a reputable establishment..I can't believe Boston Pizza would have such a person managing their valuable customers..We are deeply disappointed and will not.be going back to a Boston Pizza for some.time as a result of this nasty experience.. My suggestion to owners is to keep this guy in the back if house where he is less able.to tarnish a great reputation.. Deeply disappointed. Paul..
Ordered a Memphis chicken sandwich. Not the junior Mcchickem from mcdonalds, waitress said they ran out of chicken breast so they substituted with cheap chicken fingers without informing anyone.
Fish bowl fridays are by far the best
No everything was good. The waitress was nice it was just the night.
The fries must be frozen from a bag because they're disgusting and they don't taste like a good homemade fry should. The seasonal vegetables were squash. The pieces were cut too large and the insides were hard like rocks. I think the server forgot about us, terrible service.
Good food! Had an amazing server :)
Well, I celebrated my birthday there with friends. Very friendly with our diets. No hassle if one is vegan and the other gluten free. Staff was friendly and accommodating to our foursome. We had a enjoyable evening! Drinks were all good. Thank you so much! A very spéciale evening! 66 to 99.
Great Pizza. The perogi is the best
I have called for take out on many occasions and there was no answer.
Subpar waitstaff good food though
Great food excellent service.
this restaurant is amazing food is delicious
Had some issues, but they were quick to resolve.
Affordable great food and great service. Will be returning.
Great food! Great service!
Good food a bit on the pricey tho
One of the best Boston Pizza's we've been to. Nice and helpful staff and food was good.
Typical chain restaurant. Food is mediocre. Staff was great though
Staff was excellent with my grandson and food was hot and tasty. We will be back
Have yet to get a takeout order correct
Good but a little pricey. Not a fan of their cheesecake.
Bad food not hot and slow
Great wings! Service was ????
Always great, fast service and delicious food! There was some great music! Excellent!
Always treated well at Boston Pizza food is great the staff is awesome
Cheap, friendly and good food. When waitress or kitchen make mistake they are willing to go above and beyond to rectify.
Hey considering the circumstances I felt safe and I enjoyed a parking lot patio experience with an old friend.
Food is awesome and services were great, people were awesome
Great service, good food
Lunch menu sizes are the size of Boston. Beer is cold, Customer service is good enough.
Love Boston Pizza, half Mediterranean and half deluxe.
Food was alright, server was good. The salmon bowl was way too fishy, i dont think they trimmed enough of the belly fat off or removed the bloodline but wow itwas way too fishy and we love fish
Went for a fundraiser...it was awesome
Awsome food!
Bad with hygiene rats are running around the restaurant
Good food. Friendly service. They had puppies playing on the big screen tv at the bar. 11/10
We have been here 3x now and each time gets better! Britney our latest server was amazing. I highly recommend ????
Yummy food, lovely service, and affordable! Also a great place to host large group get-togethers!
Typical Boston Pizza fair. The waitress, because of all her efforts I increase my rating from 3 star to 4.
The service is ok and so is the food! Just ok!
Waitress was fantastic - especially with our 2 toddlers. The BBQ chicken pizza was good. The kids loved their big shaped pasta noodles!
Very friendly
Usually pretty good service.
Food is average chain food. Nothing to write home about.
Good food our server was very proficient n friendly
love the pizza and garlic bread and everything
The pizza was very delicious and the place is very neat and clean. Great staff response.
Ceasar salad while loaded with bacon had some really limp romaine. The French onion soup was just one step above a microwave meal.
Good food, good service.
Good food, good service for a franchise chain.
This place has really gone down hill. Few of my friends and I went for a birthday dinner a few months back and not one person enjoyed their meal and the waitress was extremely rude. Took very long to get our food and was definitely not worth it.
Great service, friendly staff, best Boston pizza on Donna dr
Great food, good service. Love it here.
Will almost always get your order wrong - that is if you can even place your order. More than likely you will be waiting to be seated for five minutes, while the restaurant is entirely empty. Don't worry however, you'll be sure to have a waitress at least see that you're waiting as they proceed to assist others before you without even a verbal acknowledgment. But eventually when you are seated, they will have the good graces to build your appetite by keeping waiting for an additional 15 minutes. Not even asking for your drink order. Genuinely very saddened and disappointed, this used to be my go-to place - now has gone significantly down hill and countless times got my order wrong both for pick up and dining in. Very unfortunate indeed.
Terrible experience. Hour and half wait for a table after told was 30 min. And hour and half wait for food (had to take home because was being eaten alive by mosquitoes) Was our 10th wedding anniversary dinner
Really disappointed to spend like $40 on a small box of nachos and a small pepperoni pizza. When the delivery guy handed me a tiny box and I handed it to my fiance to grab another box just to find it was smaller than the first, it was incredibly disappointing. Also paid for guac and didn't even get the same amount you get in store, same as the nachos. My dad and I used to go for a plate of nachos each and have enough to bring home for lunch the next day, what I got was enough for an appetizer for one. Not worth it for delivery AT ALL.
Food is clearly made from frozen ingredients and the prices don't reflect that. The server was great though.
Lots of fun friendly service.
Server, Nikki, was great, food was ok, son's meatball was a rock and manager gave us $2 off, hostess wasn't very friendly, couldn't decide where to seat us, seemed overwhelmed by the crowd
Love the pierogi pizza the most
Purchased med pizza to go ,was hard pressed to find some of the requested toppings, crust was not fresh, over all a disappointing experience . Also very over priced, will visit local metro store for my next pizza!
Food wasn't great seemed like it sat under the heat lamp for awhile.
Good pizzas place
Good pizza and beer. Good race and great staff. Lots of fun finally getting out again
Food was great! Fast service! Desirable experience!!
Awesome place, great staff
Sam and Brooklynn were amazing. The food was too???? especially the wings!
Terrible service, went in at noon for lunch with couple friends ordered food and one ounce vodka mixed drink as my friends each ordered a beer, it’s Saturday. after the food and single drink was finished we decided we would have one more …
Great food and service!
Been there numerous times....but this time it was a terrible experience. Waitress next took half the order... The French onion soup was awful.... Service. Sucked....and more. Sparing the details....just a bad day...
The food was delicious. I ordered the Jambalaya Fettuccine, and I was in heaven. The service was prompt, courteous and friendly. The only downside...I don't have two stomachs.
Very good food and our server was friendly and efficient. We will be back.
The food was great, the service provided by Sam was excellent and there was some great music! Excellent!
Staff is very friendly and courteous. They actually smile at this very friendly Bosten Pizza. Food is very good. Several beers on tap to choose and enjoy. Try the kick"n Memphis Chicken sandwich, when done properly, it's vey enjoyable.
Boston pizza great service but doesn't bring every nessasary items to come with the orders like no dipping sauce for the pizza I would recommend that if you order a pias a to ask for dipping sauce.
The food was mediocre and the beer wasn't fresh. The restaurant was a mess. We were seated at a table with a full plate of food on the floor! I asked for a new table and when we left, another couple was sitting at the dirty table. No effort to clean up by the staff. I won't be going back in a very long time!
Great food, relaxed atmosphere, good service
Doesn’t accept health cards even though it is an official government issued piece of ID. A little bit ridiculous when you drive across town for a date with your boyfriend who doesn’t drive and get denied a drink. Definitely won’t be back, there is 4 other restaurants in the area that I’ll be giving my business to instead.
Nothing blatantly bad, there food is like stock photos of restaurants
As always, I give my list of allergies and the chef lets me know what's safe and what foods are adjustable to fit my safety needs. ????
Great food, waitress was awesome. Highly recommend.
I had the pasta & my son a burger & it was great! Service was fast & friendly.
Try the Big Dipper
Usually good service here, but the food is even better!
Good food, nothing exceptional though. Decent selection of pizza and the panookie is always a favourite dessert
Prices have gone up which I'm sure due to covid service was great food was good
great staff, fast service great drinks and menu options
Ordered Boston Pizza today. Was not overly impressed. Got 2 orders of chicken parm and chicken mushroom fettuccini. Chicken parm was dry, veggies were under cooked, garlic mashed potatoes were very bland and the worst of all the chicken mushroom fettuccini was severely lacking chicken (I found all but 5 little chunks) and the pasta was soo dry I had to actually make my own make shift alfredo sauce to add to it to make it edible. ????♀️ For $80 I expected much better quality.... Not happy, would not recommend.
We had an awesome waitress. She was very attentive to all her guests. I would recommend this place based on service, food quality, and food quaility.
I usually love menu. Beet salad was disappointing. All lettuce with canned pineapple and a piece of a beet julienned on top. Nice salad but wouldn't call it beet salad! Otherwise all good.
Great food service was fast ????????
Very dirty bugs flying Around my table food was fross6
Went for a couple of drinks. Waitress had excellent customer service and was just bubbly. Great experience.
Average food. Service is good, and the atmosphere is pretty awesome. Easy to see any sport you want while sitting down. The prices are cheap as well, which is another plus.
This was terrible!!!!!!! I ordered food to my hotel. I ordered pasta , 3 cheese toast and dessert. When it arrived, the pasta looked okay, but the garlic toast was 4 lousy breadsticks. I called back and explained that I got bread sticks instead of toast and the manager said , "Yes that is correct. It's bread sticks with cheese." I said "Okay, well it looks a lot different then what's offered online." He sent me more "cheese toast" and when that arrived (not in the half hour they said, it was more like 45 mins later) it was ridiculously cold!!!!! I usually love Boston Pizza, but after this , I am NEVER ordering from them again!! And I will be telling all of my friends and family!!
Amazing food and service. The staff are always so kind to my daughter. They also take my allergies seriously which is helpful. Thanks!
Probably one of worse place to eat in Sudbury, doesn't deserve a star!!
Pretty good food, good drinks and generally quick and pleasant service!
Kick n Memphis chicken sandwich is simply amazing, and their staff is really friendly and wonderful.
Always a pleasant experience! Polite staff, food comes out at a reasonable time and tastes just as good as it looks in the pictures! Nichelle Thomson CAT(C), DOMP, R. Acu (candidate) Certified Athletic Therapist & Manual Osteopath Owner of H.E.A.T. Therapy Chronic Pain, Sports Medicine and Research-based Infertility Clinic in Sudbury
Delicious pizza, great service
Good food
Good food
Very busy night. Leafs on the tv. Staff very nice and attentive. Will go again
Service was great, food was warm and came out quickly. However my boyfriend and I had to witness multiple mice running around the dining area, which was very distasteful. Unfortunately I don’t think we will be returning as we have also read …
We waited 30 minutes to be seated when the restrant was almost empty. We then waited a hour to get our food. Our waiteress was very nice but it looked like she was the only waiter in the restaurant. Extreamly disappointed with the overall service and food, which was cold.
Service wasn't that good. Order was mixed up. Food wasn't anything special and the pizza had barely any toppings.
was amazing and very quick, the waitresses/waitors are very kind. all around awesome place to come and enjoy a meal
Tara was a wonderful server, going above and beyond to accommodate my gluten issues.
Basically frozen pizza of the grossest quality. Very expensive!
Service was fine but a mistake brought out the wrong order. But we were compensated with extra salad.
I enjoyed the appetizer the main meal great the waiter who served us was friendly and we didn't wait long for our food and we stuffed .we put the rest of our food in take away containers
Well I always get the jambalaya fettuccine and I enjoy it I always have some to take home.
Food and service were amazing will definitely be going back
For the first time in a long time it really was Boston pizza!!! Delicious friendly staff!!!
Too much hype. Not too bad. Being Italian and enjoy a good slice once in awhile do not mind the Boston Pizza slice but the.price for a personal pizza at Boston Pizza you might as well purchase it from Lefty or Guido and come with a gold bar attached
Food came quick. Just did not like kids books contest was expired. But still they gave it out. Kid where disappointed.
Great place to eat fantastic food and staff
Good and service was great
I like the patio section. Food was alright. My partner had order the pizza burger and said it was fairly dry (??). Should have offered or add a side pizza sauce to dip burger in. We offered the suggestion to the waitress and it was like she had already heard it before... but obviously nobody is doing anything about making a change (??). Ah-well. Also the cesar drinks were way to spicy, I like mine typically spicy and my partner asks for his not-spicy... and we both couldn't finish our drinks - they were both way too spicy. Unfortunate. But will we go back again, probably. We figure it was just the people working on that particular day that ... maybe were just having a day / off day (we hope).
Fettuccine Jumbalia is my go to love it ????????
Had their pizza burger it was absolutely delicious
Food was ok. Service was ok, a little slow. Could be much cleaner... clean the walls in your booths (hand prints on the wall). Also, wipe down your menus..ick
Good place to eat with kids
Had a quick lunch with the wives of Red Deer. Boston makes ya feel covid safe so the experience was good for my first sit down restaurant meal in 6 months.
Amazing service, quick and amazing waiters, will be going back.
I’m a very picky customer because I have the full blown gluten celiac allergy. Chloe was taking our order and was super super diligent. She went above and beyond to prevent any cross contamination. Great job and great food
Food great as usual, but we came here to watch Leaf game on a Sat night. Asked Mgr to put it on, after fiddling around for 20mins, they don't get CBC nor SportsNet Ontario. Can't understand that at a sports bar, isn't CBC just free with ANY subscription ???????
The atmosphere was nice.
Great server attitude. Cleanliness
Good food at a decent price, Friendly staff, is also not always overcrowded so is a nice experience.
Pizza and wings were amazing. Excellent service. Clean well kept family friendly!°
Good overall predictable fare. Salads are great value as both starters or main meals. Sometimes busy in the dining area but easy to get seats in the bar if you can stand the usual sports crowd cheering at the big screens.
Fast service and large portions. Could have a better selection of beers
Server was unprofessional..slow..and had attitude. Steak was sent back for being overcooked and lacking flavour...pasta was overcooked!
Great food
Great service and great food
The food is alright, not the best choice on the menu, it feels limited. The prices seem fair however.
Subpar menu. Good beer.
The food was great and our first waitress was awesome.
Great lunch specials
Service was only okay but food was good.
The server was incredibly pleasant and very attentive without being intrusive. I regret not remembering to get his name. Food was good with attention to detail, place was clean, server was proactive, and the whole experience was quite pleasant.
The food here is very good and service is friendly and accommodating. Washrooms are kept clean. Good atmosphere.
No good beer choices... And terribly slow service...
There twice in the last 2 weeks - 10mth old loves the Mac and cheese! The dining room side was great, food was solid, drinks were quick. Everything was good until a large party came in as we were trying to get the bill. This took our waitress away from us as the hostess/management is to blame on this one. One of the other waitresses helped out after seeing us sit there for about about 20 mins. Thank you to the waiters and waitresses of BP for good service, management has a bit to work on with scheduling the dining room it seems.
Great food and service
Great place to eat. Recommend making a reservation at supper time. It's very busy so show up for an early supper say 3-4pm if doing just a walk in.
Delicious when me and my parents go there the manerger knows us and before she was a wastrise and and there service is fast!!!!! Amazing Job Boston Pizza!!!!!!
great food and a very nice atmosphere
good food and team fundraising options
Dinner
Great service. Okay food.
A clean sporty environment. Service was courteous and quick. Menu is extensive but disappointing since limited for people with special diets eg low fat etc. Portions are generous. Seniors portions at a reduced price should b available since i eat about as much as a child. They should offer "healthy option" meals.
Usually it's fine but tonight the service slow. Arrived at 4 and didn't pay the bill until 530. It wasn't busy whatsoever.
Great service, good food ,TV's everywhere.
Fresh new menu, but very confusing if you're trying to order something during Appy hour. Shrimp tacos were tasty
Everytime Iv dealt with this restaurant Iv been treated like their only customer!! The manger is the best!
Excellent, both food wise and service!
Very good service and good food.
Great pizza, great salad, good service
Libby our server had a wonderful smile every time she came to the table. Cathren one of the managers came over as well. We also had a visit from the district manager Lou. I felt verry important. Thanks guys for the great service.
Very good service n quick
Great atmosphere, kid friendly, huge plates of food for everyone.
The staff are very friendly, I was trying to use a promo code and it wasn't working, they took down the number got me my pizza no issues
I was overly impressed with the food and service, compared to most of the other locations I have been to over the years. Suggestion to the corporate Chef, I think you need to do your job and change up the menu please and thank you.
Could not believe the poor food in the atmosphere that we had that evening pretty bad when you have to chase off black flies while you're trying to eat your meal in the middle of winter WOW
Great pizza the deluxe has some fresh green peppers
Good service, quick service and pretty good prices.
Pasta was watery, Hickenlooper parm overcooked. Ravioli was good, pizza overcooked. Service was great though.
Was a very good pasta meal
Not a big fan of the food, but the wait staff was very attentive and courteous. Service was great.
Food isn't the best. Beer is great though
The place was dirty and I had a hair in my food. The serve was great and was there when we needed.
Very friendly fast service and fresh tasting food! Got my birthday dinner here it was great thanks!
Good service and has plenty of TVs for watching what your missing at home being a game or a fight they have on pay per view.
We stopped there boxing Day. They were open for pick up only. I found them very kind and accommodating, when they knew we were traveling a long distance. I was very satisfied.
Awesome food and service
Typical BP. No outdoor TVs. Mosquitos bad, could suggest citronella torches or candles for tables! Cheers
Charlette was a great host.
Great service and awesome food
Good food and good service!!
Pizza was great service was great
It was good but we were still hungry after having a medium pizza between two ppl. Could have been because it was thin crust but I wish salad came with it or a side for the price. It was a Bella something and it was 30 dollars for a medium pizza with 2 extra toppings...the pizza had prosciutto but literally had one piece of each slice some didn't even have any... my daughters plate was good and she eat it all! And normally she's picky. ????The waitress was really nice tho. So we tiped. One thing, we were sitting at the booth and one of your workers was delegating the other employees beside us where the kitchen window is, and they were shouting really loud a few times for everyone to stop what they were doing and also missing items for a delivery. It's really loud at times. Can I suggest head sets so no one has to yell?
Excellent salad selection and delicious! Service was slow, but nothing too concerning.
Sat and waited for 10 minutes at the front, other people come in and sit at the entrance across from us, then 2 pairs of 2 people walk in without reservations and get seated before people waiting already, thank you Boston pizza for showing me your kind of service, so I can take my money and family to eat somewhere else. Which ended up being lot88 and was overly impressed with both their food, and service.
My boyfriend and I come here once and while. The portions are good sized for the price. I live the different pasta dishes they have!
Excellent pizza, good service. Definitely going back!
Nice restaurant. This was the only place open after 9. Really enjoyed the visit.
Online ordering beware. I ordered from Boston pizza online for pick up. My order came up 47.96$ and for pick up it says that you get a 10% discount Wich would of been 4.79$ and when we received the bill it was 0.90$ and that does not make sense. The food was good but I will not be returning.
The food was amazing and the staff was super friendly!
Good service and nice staff
We really enjoyed the meateor pizza. Although a bit pricey, 2 slices were enough for everyone. Each slice was packed!
Good food choices
During Covid19 we were really impressed at the service. Placed online order for pickup and they had it ready in 15 minutes. Food was piping hot and fresh. They left nothing out, right down to cutlery, wetnaps, parmesan and chili pepper for our pastas. We've placed orders at other restaurants for takeout and very slow service and always something missing or cold food. BP will be my go to restaurant during the pandemic.
Good food Fair Prices Friendly Staff
Food was all right. Service was very good.
Uhhh, I've been sitting here for 3 minutes and they still haven't given me my 7 large coffees. I'm literally crying. I've been dehydrated wahhh
Server was great.
Friendly staff, fast service, clean place and following strictly covid safety guidelines. Did not like the pizza's crust, tasted like it was undercooked
The ???? steak very tasty, but too spicy and expensive.
Poor service awful food and rude management
Good food good times!
Great place for pizza. Variety of items on menu.
The food was great and our first waitress was awesome. We told her we were there for supper and drinks so we could watch the World Juniors. We enjoyed our meal and were about to order drinks when the channel on the TVs we were watching were changed. We told the second waitress that we picked that spot to watch the game and would like it back on. She told us someone else wanted to watch the wrestling. The game was on two other TVs but there were no other tables to sit at. She just gave us that “oh well” answer. I was not impressed. We ended up leaving and going back to the hotel.
Great food and friendly staff. A favorite of mine. Will be back soon!
Average food, nothing special
Although the server was nice enough, the service was lacking. Took me forever to get her attention when I needed something. Need more staff...
Great food and fast service
Twas a good evening ????
Good service, nice staff, up to the expectations and at best price.
Food is awesome and they have an excellent service.
Our waiter was very upbeat and friendly, he checked up on us quite a bit. I ordered the parmesan shrimp alfredo, it was delicious, very big portion with quite a lot of shrimp.
Great Service! food was tasty and arrived quick. The Manager was very friendly!
Was good.
It's a good restaurant atmosphere good food for the most part but very unpredictable if you will have gross food but for a drink or two its a good but if I where you go to Finn macools there about the same price and the bars not very crowed and loud and sometimes at Boston pizza you got loud and obnoxious people
Great service and food.
Good food great for familys
Food was poorly cooked chicken under cooked and bun was burnt. Service was slow
gross food cold, had to return food three times and finally said we weren't eating it and left
Great every time I go
Food is amazing!!!!
Great food. Average Pricing. Clean.
We had excellent service and the food was delicious
Excellent food and great service.
This review is for the take out food. It is super bad! All the dishes were soggy, tasteless, and very greasy. Definitely not recommended for a take out...
Their beet and peach salad was so good! And there was so much of it I had lunch the next day with the take out.
Rodent issues/microwaveable-tasting food. Eat local.
Great family restaurant, great food & prices. Inviting establishment
Great food, good prices and the staff are super friendly. Highly recommended
Good food.was served fast
The place was kept clean, food quality was good, portion are nice, needed take out containers.
Great place to grab lunch or dinner with family. Awsome service and kids like watching kitchen at work ????
Boston pizza WAS the place we always enjoyed going for family dinner and especially for good occasions but tonight I was very disappointed in the visit there. We were always told that they don't accept reservations for after 5pm which we always get there around 445pm and tonight to find half the restaurant booked for 530pm reservations and told we had a 30 to 45 minute wait. After an hour of waiting, approached the very unprofessional and poorly trained hostesses to try to have us sit in the bar area. Well that would be great if we were a group of adults but we had a 7year old and a one year old. They offered a booster seat for the year old child. Don't think that was very smart so they offered a high chair which is a little bit more in the right direction but the year old child would of fit perfectly in the high chair right under the table. By this time it was hopeless and very unsatisfactory so we decided to leave and made a very good decision to Never go back to Boston pizza. The owner should look into having knowledgeable and well trained front staff/ hostess. I will say that word of mouth does travel and I will make sure that if anyone asks me about Boston pizza sudbury, that I will take the time to express the visit that I had tonight.
Julian went above and beyond. After having some bad news today I was a little down. He was sympathetic, he was pleasant, cheerful and made my day a little better. Keep up the good work Julian.
Was happy going in, sit down picked what we wanted, but felt rushed, like just started eating and she come back and ask if we want a talk out containers, like just starting, so that made us feel every uncomfortable and like she wanted us out. Was disappointed on that, and then it took more or less then 20 min just to pay so we could leave and look that she even got a time because how she made us feel. ????
Comfortable atmosphere. I enjoyed the food.
Sudbury location was great. Friendly waitress and the food was good
Very nice and friendly people that work there
Nice renovation!
Nice atmosphere. Nice staff, attentive staff. I'd recommend it.
I’ve tried calling the number for delivery 5 times and no answer. I’ve been trying to call since 10:30 PM. The hours posted show that they are open until 12:00 AM, and they don’t bother to answer the phone. Update your hours of operation or answer the phone!!!
Went to Boston Pizza for my sons birthday supper on Feb 13. Service was great, but 3 out of 8 of our dinner guests got sick. My daughter actually got sick while at the restaurant & spent 20 min throwing up in the bathroom. My Dad could not finish his meal because it was terrible & he was sick also. My pasta was cold & my appetizer salad came out after i was halfway done my meal. Not a good experience at all. This is the second time having a bad experience there. Will not be returning.
The service was horrible to begin with the host did not want to seat us because he thought we were there for he game. My wife pointed out 2 empty booths under the screen. The waitress was too soft spoken couldn't hear her over the crowd there for the game. She was not attentive enough. When we ordered water I guess that turned her off from serving us or at least that's how it came across. I work in the food industry as well. When customers come in you should not assume that people are there for this or that...we went in to eat this is the second time we have been in and the food was well presented but was nothing to write home about...over all not impressed won't be going back as this is the second time that we have received poor service and horrible food .
Lots of selection. Staff were friendly and the food was pretty good ????
Way overpriced for the portion and quality. I had been to Boston pizza in Windsor once before years ago and didn't like it then. We got into Sudbury late Sunday for work and this was what was open still. Over 50 bucks for 2 small pizzas and 2 chocolate milks. They tasted ok but not great. Won't ever be back.
We ordered a large pizza at our last visit. When delivered to our table it was a medium (we didn't notice and started to eat it). He waiter came over and told us he had made a mistake and was going to get us another - we told him not to worry that this would be fine. He said he would adjust our bill. When the bill came we paid it but didn't realize that the large was still there. After bringing it to the waitress' attention, she sought out her supervisor who apologized and offered us the difference or a free large pizza at the next visit. There were no questions asked and they were very apologetic. We will definitely return as it was just an oversight and the staff was very friendly and willing to make our visit enjoyable. Way to go staff!
The pizza is delicious!
I'm not a fan of box restaurants like these but everything was as expected and did not disappoint, I just can't justify places like these as being excellent when they're meant to provide an identical experience at every location.
Food was awesome and portions are hugh
Fresh new menu,Always great, fast service and delicious food!
Love the pizza there very nice
Any food I've ever tried here has been okay at best, nothing that would be worth returning for or recommending to someone else, never had an issue with the service though which gives them the extra star. If you are looking for a decent meal …
Great food great service awesome atmosphere
Great as usual.
A great place to eat and too work.
It was really good pizza, but I had to wait sooo long time to have dinner.
As far as chains go it's one of the better ones. Good food and good menu, with frequent updates. Delivery service can be hit or miss.
U love the food and a nice dinning area
30.00 one personne medium pizza 1 coke and tip crazy
I usually love Boston Pizza but the location in Sudbury has disappointed me time and time again. When you eat in at the restaurant it isn't so bad, the food is usually good but I've waiting a long time for my food, even when it wasn't busy. Never ever order from this location. The portions are for toddlers and the it seems they don't care at all of the quality of food. They screw up the sides almost 100% of the time. The food is always cold and despite giving them multiple chances, every meal that was delivered was sub par. I'm usually not one to give bad reviews but when in Rome... Don't eat at this Boston Pizza in Sudbury.
Great service for the whole team. They were able to accommodate all 30 of us no problem.
Great menu options but out pesto pizza was soggy. Too many fruit flies around.
Good time with good friends.
Standard fair. Pleasant service, no surprises.
Good pizza. The service however is bad. The waiters ignore you and never come around for refills. I one time had a waitress ignore me when i asked her for more soda; she walked right passed me and didn't even stop. It was very rude.
Haven't been to Boston pizza in a few years due to previous bad experiences. Well, not much has changed. Our server was horrible. Slow, which I can get past but he also ignored us. Made a point to look the other way and ignore our table. Never checked on us or refilled our beverages. Very rude. When I mentioned to the hostess that we did not enjoy our visit; I didn't have to tell her why, she already knew. Obviously, this type of behavior is acceptable at this establishment. Will not be returning to this location.
Great sports bar i go out with coworkers after work sometimes.
waitress named erika was extremly pleasant and happy to b around
Meal type
Always a nice spot to have a meal. Service is usually good on the lounge side. A bit slower on the bar side but the staff are always great even if a little slower.
Great service. Had a small problem with food quality and entire meal was comped to fix the issue.
Boston Pizza has always been on the disappointing end if the spectrum in my opinion. I go here once a year and it's always just meh. The service is just fine however! Unfortunately the food does not match that.
Always a pleasure
The shrimp pasta alfredo was very good but the spaghetti and meatballs that I've had on prior occasions is even better. All their food is good!
Did everything I asked, but these cactus fries are a mystery, they always take 100000 years to come. Love it here though.
Great supporters of local charities
Great greetings... Great service... Great staff...
You've got some much time to get your food. In average 1 hour just waiting for... Otherwise the food is delicious but a bit expensive.
Not any fault to the franchise. Customer experience just seems off. Still love it here though!
good food and fast service
Good food, great service. Fries and gravy were a little cold
Great service
Food quality to cost ratio/ thats why
Yesterday was my first day but i did enjoyed my chicken wings. My family will be there very soon. Keep the good work ????????????????
Service was very good and all protocols were followed but the food was unfortunately terrible. I would not recommend the Kickin Chicken Sandwich.
Beer was good the burger not so good.
Great food and great service always a good place to go watch the fights or a hockey game or any sporting event for that matter and have a cold one
Best service in town
Sliw service but very busy spot.
So my husband and I brought my Son and Granddaughter out for supper on Friday July 13th, we were quickly sat and served our drinks. 14mins in the waitress finally took our order. 1hr after that and after seeing 3 other tables come in served ate and left we finally recieved our appetizers...the waitress then cam over to ask if everything was alright and if we needed anything I said yes the rest of our order, she seemed surprised and said she would check on it, 10 mins after the manager asked if everything was alright which I said No the service was terribly slow, finally 1hr and 45mins in and an empty restaurant they decide to tell me they had no gluten free noodles for my order but brought my husband's and sons entrees. I cancelled my order at this point. The manager said not to worry about the bill...I said I wasn't as this was terrible and not worthy of paying for. That was the only good part. My son said his food tasted good which is the reason for my 2 star review.