Reviews of The UPS Store (Translator)

Marielle Dickson

I ordered business checks from this location and they look great. Quick service too!

Chaos of the Kayz

I went in to ship a valuable item to a family member and was wowed by the service I received. The staff were incredibly friendly and helpful. They were knowledgeable and efficient and really made the whole process a breeze. I most definitely will be recommending their services to others and will be returning in the future when I need to ship other items.

Markus Mueller

Always good service

Jay Welch

The new owner is very friendly, patient and professional. Sebastian tried his best to meet my shipping needs. Highly recommend!

Jena A

Love working with Sebastian!! He is always on top of everything and offers prestige customer service. I always look forward to hearing from him ????. Thank you Sebastian and store 215!!

M Landers

Go somewhere else. Staff are rude and make up stories to make you go away. Went in with 3 door stickers from the delivery guy. First response is “that has duty owing so it’s not here” - before I can get a word. Then when informed that the duty is paid he goes to look for package. Now he comes back and tells me the UPS Store is not affiliated with the brown truck that says UPS on it. So which story is true? I don’t care I’ll never set foot in the place again. Joke of an operation.

David Ravanbakhsh

Excellent service. Needed to ship a table saw and had someone immediately help me figure out the best way to package it. Very professional and friendly service.

Chris Poellein

My parcel got lost somewhere in space between the shipper and my home. I called UPS and Sebastian answered the call. He just brighten my day! He gave me sound advice on how to proceed - which attend will be most successful and what would end up in more frustration. I wish Sebastian could be cloned and put on every costumer service He truly is a Germ !!!

Tamara Merluk

Amazing service from these guys, definitely recommend.

Thomas Tidley

Dealt with the new owners yesterday morning. Sebastian will go above and beyond with whatever you need. I've also used my own PO box for a while and switching to this place.

Studio des bozarts Nathalie

I had the pleasure of meeting the new owners of our UPS store yesterday. Their shop was just closing as I arrived but they kindly let me in and had my parcel shipped pronto. Very friendly and professional- highly recommend! Welcome to Campbell River!

Scene00

Super friendly, helpful, and speedy services, highly recommend!

Jennifer Goossen

I submitted two separate email requests for printing services recently, both were ready for pickup within 20 minutes. Excellent service, friendly, helpful staff and reasonable rates.

Dalyn Christian

We use the UPS a lot at work for copies, laminating, printing, and beautiful canvases. I have since used them for personal projects as well. They are timely, personable, & enthusiastic.

Charlie Picken

Expensive but gets it there

Teak Spiller

Very accommodating staff.

SRD GIS

Fabulous, friendly, speedy, professional large format printing service (on top of delivery services).

Penfield PAC

They were great. Very professional and quick to respond. We had yearbooks printed and bound. The students loved them. The turnaround time was quick. Staff is very knowledgeable, helpful and very friendly.

Ryan Evans

We have relied on the UPS store for a number of years in support of our business for shipping and printing. They have always performed extremely well and have regularly gone above and beyond. Professional and friendly.

Bob Dobolina

They Try very hard. They got what I needed done.

Ernie Smith

Excellent courteous friendly service!

Raj Chauhan

Had a great experience working with new management at UPS store Campbell river. I was looking some opinions for printing menu and business cards. They provide excellence service with reliable price. Owner is very pleased to meet everyone requirements. He is the best with great professional skills. All the best Sebastian.

Dallas Johnson

BE CAREFUL WHEN SHIPPING YOUR FISH FROM HERE! I usually don't give bad reviews, but we just lost our salmon that was processed and shipped from High Tide Seafood through this UPS store and want to warn others of the problem that we experienced. We were never told from our fishing guide at Coastal Wildnerness Adventures, High Tide Seafoods, or the UPS store that there are NO Guarantees when shipping your fish. They charged us for processing and shipping, on top of the $2800 for the trip itself and because of the FDA our fish was pulled and not properly cared for, which completely ruined it. When it arrived it was immediately opened and the temps were 51 & 56 F degrees. They had held my fish back in their store until the end of our trip. When I called to have it shipped the girl at High Tide had no idea of what she was doing and said that Sandra the owner would call me, I never heard back from her. I called again a few days later - left a message, NO response again. Then my husband called and they answered - they still didn't know what to tell us about the status and said that Sandra would call us back... you guessed it, NEVER heard from her. Although, we did get a call from Gary at UPS store that shipped it and they were the ones that told us that the FDA held it up in transit. The UPS warehouse had in California for 2 days, without properly caring for it. UPS suggested to call the UPS store for a reimbursement. When I called and talked with Gary about at the very least getting compensated for the issue, they said there was nothing that they could do for me. Which is ridiculous - I own a business you can compensate customers, it was the least they could of done because they don't warn you about the possibility of this happening. Don't ship your fish from these people - they don't care about you or your shipment. If you lose your fish due to FDA inspection - You will not be compensated for your loss and as a "tourist fisherman" you probably paid about $80 a pound. If we would of known about this, we would of processed and flash frozen it and cared for it ourselves and brought it home on the plane.

Sharon Sanford

I have been dealing with Sebastian at the UPS Store #215 for about a year now. I have taken 3 printing jobs into the store and not only has the quality of the finished product been excellent, Sebastian and his staff have gone out of their way to help in any way they could. Anyone wishing to have a quality printed product and positive, quality experience need look no further, UPS Store #215 is the best!!

Jordan McDonald

Sebastian and his Team were very helpful with a last minute package delivery I required. They went out of there way to assist with ensuring the package made it out for overnight delivery and very clearly answered any questions I had as I was coming from Cortes Island. Would recommend.

garryt om

Beyond exceptional customer service... such bright and brilliant folks there!

Andrea Schulte

Fantastic customer service! Knowledgeable, efficient and pleasant. So nice to see this business elevating the bar on the “shop local experience” I will be back for sure :)

M. McMann

I had no idea that this store provided graphic design and print services until they were referred to me by another local businessman and friend. Sebastian and Nigel were quick to respond, helpful and compassionate and provided an excellent memorial card for our family. Excellent service, product and price. Thank you so much.

Sofia Paskalidis

I had been trying to send a package back to a seller using DHL (their choice). They didn't give me any direction or help. I went in to the UPS store completely frustrated and confused. Sébastien took the time to explain everything to me he even printed all the labels they sent me with no charge. DHL didn't tell me anything about a customs clearance form. Good thing Sébastien pointed that out printed one for me and helped me fill it out or the package might have been returned. After all that he even offered for me to leave the package at his store for them to pick up even though DHL doesn't compensate UPS for any of this. I am grateful for all the help from Sebastián and the UPS Store. I will use them every time in the future.

Julie Swanson

Great service! The workers here are very knowledgeable and friendly. May be considered expensive but anything they ship is guaranteed to get to its location in a timely fashion. I would recommend this place if you have anything urgent that needs to get to a new location.

Rob Mollet

Fantastic service! Overnight, Campbell River to Toronto, as promised by your delightful and accommodating staff! Our salmon arrived perfectly packaged and frozen solid. Many thanks

Naomi Tabata

I had such a wonderful experience at the UPS store in Campbell River. Sebastian went above and beyond to serve me and my purchase was the best gift ever! The engraving is so fabulous and featured Nigel's terrific Campbell River art. It turned out to be an amazing gift! Thank so much to you all!

James Bifano

New owners have brought a fresh enthusiasm, to this business. Professional ,Friendly,Prompt and Reliable Service.

Ari Lee

I would like to thank and recommend the amazing team that works at the UPS store in Campbell River! These new custom engraved coffee/beverage mugs are just the best! Within one day of me asking them for a unique engraved mug, their graphic artist had the template drafted up and engraved for me to give to out of town relatives that were leaving the next day. So thanks again!!

Joseph McLean

Yumey and Sebastian went above and beyond to meet my needs. Fast and an absolute pleasure to deal with. Would go to them for any service they provide. Would give 6 stars if I could!

Trevor Patterson

More than just mail! The UPS Store provides high quality printing services and great customer service. They offer a wide range of products, full size drawings, lamacoids, business cards, etc. Give them a call!

Erin Martyn

Sebastian was very helpful and kind. He helped me get a small project with a short time line completed right away. Will definitely return and refer friends and family . Thanks again Sebastian

Carie Fischtein

All of my experiences at this store have been great! I had signs made and stickers printed for my business, and I am so happy with the results. I am impressed with the quality and the speed in which they were done. The owners and graphic designer are so nice and communicate so well, that the signs and stickers came out exactly as I had envisioned. I will definitely be going back to this store to print more things in the future for my business. Thank you Campbell River UPS!

Deborah Rossouw

A RAVE shout-out to Sebastian and the UPS Store North Vancouver Island! Over the past two years we have been Wowed by the promptness and professionalism of their printing services! Our company depends on professionally printed workbooks, for our business workshops. As a professional training and coaching company, we know we can trust the high standard of printing The UPS North Vancouver Island produces. They delivered exceptional, consistent quality, every time! In addition to their dependable, high quality printing, Sebastian and the staff are helpful, friendly, customer-oriented and professional. I recommend them unreservedly!

Olivia Peters

I had a problem with my package and Sebastian took time to help me out and was so very kind. Amazing customer service! :)