Reviews of Staples (Translator)

Shoaib Alam

Very cooperative and responsive customer service. Neat and clean

David Vick

Ordered an item online as that was the only way to get the price. Would not honour it instore. Now I find out that I have to be home to receive it since I live in an appartment. Which doesn't help as my wife and I both work . So I call Staples to tell them to leave it at a nearby store and they won't. So I cancelled the order and now have to wait 10 days for my refund. They are quick to take your money but slow to return it. I have ordered online before and never had a hassle like this. I was a long time Staples supporter but now am thinking twice about it.

Ian Watson

Laser printer back in stock. $10 less than best buy.

Fathi Omar

Good service and good prices.

Christopherkwatson W

Decent place overpriced.

Andrew Persaud

Excellent location with high-quality products and a staff that is eager to help. I trust them quite a bit.

Joan Stemmer

Awesome service

Adam Duncan

A bit nutty

Niall Good

Very poor service.

Thunderbolt Canada

Good location with stock of most products I needed.

Melanie Aird

Good luck getting any actual help in the self-serve printing if you are trying to print something from your phone. They have no problem helping you if you're doing photocopies, but SoL if coming in with your phone. Would be nice if they put a notice up saying you'll have a pre-auth charge of $25 placed on your card before even being able to use mobile printing (Google drive/email). Only met with dismissive staff.

Fabiana Alves-Tapp

Nobody answers the phone in any extension of that store... not even the manager

Brittany

Had a GREAT experience here ordering an item that wasn't in store. Staff were friendly and very accommodating. I will say, though, that the 1-800 delivery number is terrible. Inconsistent answers from different staff, some of whom were quite rude. It made the delivery experience stressful and frustrating. Not having a pick up location for if you're not home (the way Canada Post does), makes it nearly impossible to receive your package if you work regular business hours.

Mehul Raulji

????

Kevin Rowe

Went in to find a specific item that showed in-stock online, found it easily. Staff assisted with making sure everything we needed was taken care of. Kudos to the Cambridge team for customer service! :-)

isabel pareja

(Translated) I went to this happy store for the first time, to buy a Samsung Galaxy S9 + but I was surprised that because I was a relative of an employee, they were not allowed to attend me. And the reason this person did it was to help me because I don't speak English. I went like any client to BUY. I found this unreasonable out of place and unjustified. They lost the purchase because of rules that are not always followed. (Original) Fui por primera vez a esta dichosa tienda, a comprar un Samsung galaxy S9+ pero me llevo la sorpresa de que por ser familiar de un empleado no era permitido atenderme. Y la razón por la cual está persona lo hizo fue por ayudarme pues no hablo el idioma Ingles. YO fui como cualquier cliente a COMPRAR. Me pareció esto algo irrazonable fuera de lugar e injustificado. Perdieròn la compra por reglas que no se cumplen siempre.????????

Shashi patel

Awesome place to print and buy stationery

Out There

Nice staff and large selection and had exactly what I was looking for (refill for my ballpoint pen)

John Byrne

I went to the Pinebush store in Cambridge to purchase a detailed flyer item. I live in the furthest area of Cambridge and Staples is located in the further most area of Cambridge. When I arrived to pick up my item the staffer said there were no such items in their location or anywhere within the Staples business. I was quite peeved to learn this then I thought perhaps it was at another brand store so I went to 3 other competitors to no avail. When I arrived back home I went to my recycle bin to look through my flyers again and there it was ,,in the STAPLES location on Pinbush..was I peeved off or what. Then I tried calling for 3 hours and NO ONE answered their phone. What kind of crappy service and store is this.....just a bunch of coal in all of your socks this Christmas and a not so Merry Christmas to you Staples.

kalei ashley

Don't get photos printed here. Garbage quality. The pictures I received were so bad you could see all the pixels, almost as if they printed a picture that didn't load completely. Waste of time and money. Next time I'll just use Walmart photo center.

Amardeep Maan

Loved it

Andrew Sears

Great place to get all of your supplies needed for work or leisure activities. The staff are positive and willing to help. Looking forward to visiting more often to help build my own business. I appreciate the fair pricing for photo copies black and white or colour. Got a label maker there to help organize my files, gonna be a good investment one of many. Thanks staples. This is a business where they truly care about their customers needs. Two thumbs up to all its employees. I can not compliment them enough, to the store manager Victor, Sir from the bottom of my heart thank you for your help today. Bussiness like that is something all businesses could learn from.

Justin Kozar

Worst customer service I have ever experienced. Just spent 30 mins trying to talk to a person to see if they had stock on a product I wanted to buy. Going to Walmart to get it won't ever shop here again.

Arthur Sweezie

Top notch for computer repairs, great products as well.

Maureen Flynn

Great customer service!!

Dale Crowe

The customer service is very rude you get through the door and they're already yelling at you I don't understand how they're going to stay open with this kind of attitude

Logan Steele

Had original, large format drawings scanned at the copy and print center. They were completed within the estimated turnaround time (4 days) and were rolled and repacked carefully. Scans far exceeded my expectations in terms of quality and resolution with flawless colour reproduction. Staff was professional and knowledgeable. Would definitely use this service again.

Samuel Goodman

Staples is the place for my copying and printing needs. Customer service is cordial and helpful.

Jade Brewer

Helpful and friendly staff! Very personable and knowledgeable

Yuri “Yuri” Gladtsynov

Staff are very helpful and the store is nicely organised. Great for printing high quality pictures and grabbing office and computer essentials.

Rob Nusca

Cheri (Store manager) and Brandon were more than helpful. They stand behind their products and were very pleasant to deal with when it comes to returns and exchanges. I would recommend them to anyone.

Liam Kilpert

I got wedding invites printed through the website. The good things about my experience was it is a very good price when you first see how much it costs (i would say a fair price for the quality of work I got). And the printing was virtually fast, was ready for pickup at my store in a week. Now the bad. First of all the colors of the invites are off, what was purple turned out blue. Which doesnt go with the colors of our wedding. So if your looking for exact colors, staples apparently cannot do that. And secondly which admittedly (may) be my fault. Theres a white line on the bottom of all my invites only on the back. So a cropping error, which again may have been my fault but i remember checking the cropping of these invites 3 times to make sure they were within the bleed area because these are kind of important. All in all, the invites will work, but next time when I need to print off something this important, I will be going with a better quality printer company, for slightly more money.

Rob Vandebelt

Very disappointing return policy

Michael D

I was really satisfied with this location. Staff was very friendly and helpful. I got greeted immediately and assisted where to get what I was looking for. At the checkout the cashier was also very nice and friendly. I was also really impressed with the covid-19 protocols in place for distancing and hand sanitizer readily available as soon as you enter. Very organized.

derrick fossett

Don't have a complete home office or not one at all,? Welcome to Staples. Walk up to the Attenent tell them what I need done ✅ and walk out with everything How you needed it. Easy peasy. Affordable. I'm happy there their to help me when I need it. They make me look good.!!!

Orblocator L

Very helpful staff.

Gerald Deokie Jr

Limited variety of products. No scanners in stock, regardless of make / model, except the display models :(

Rachel Sachse

Very helpful

kim A

Excellent products and prices !! Very helpful and friendly staff !!

Patrick Sparrow

copy and print center staff are useless. I had two 11"x17" documents that I just needed scan and they said they wouldn't be able to get it done until MAYBE the end of the day. It would have taken two minutes to scan my documents and put them on my USB key. There were two staff members in the print center, no other customers around and I went right at the time the store opened. Not the first instance of the copy and print people being lazy and useless. I wont be going back to this staples.

Carole Hart

My computer had major problems and my husband took it in to Staples, specifically to Alex in Tech Support. He is knowledgeable, great to deal with and a great ambassador for Staples. We have been dealing with Staples for over 10 years and will continue to do so. Job well done!!!

Sher V

The copy center couldn't help me at the time I went in, so I ended up having to go to another location...

Wallis Garbotz

Sara had my order quickly processed even though she was quite busy. Great technical competence and a most inviting manner. People like Sara keep me coming back. At the end of the day, a business is only as good as its people. I hope Staples in Cambridge, Ontario keeps Sara for a long time and treats her well. Thanks!

Blake Dezormo

I have recently purchased upwards of $200 worth of architecture related supplies at this Staples location, spent approximately 30 minutes in the store and was not once greeted or offered assistance by a staff member. The product displays were mostly out of stock and not refilled, although the overstocked products were visibly stored above the products designated home. This is just laziness on the employees part and does not make for a happy customer. I will remember to bring a step ladder next time I visit this location as I will likely have to perform a Staples employee's duties for several hours before I am able to purchase anything from the barren, poorly stocked shelves.

Freddy Brenes

Good place to get your electronics

Tony Bercowski

Another well planned store setting with COVID19 guidelines followed. Came in, got what I needed and left. Used their hand sanitizer upon entering and before leaving.

Solange

Walking into to this location, I noticed that the store was well organized and that the shelves were fully stocked. I was greeted promptly at the printing/shipping counter. The employee was friendly but she kept making silly little mistakes with my package order. I understand that we're human and errors can happen, but I was very annoyed to have to get a call from the shipping company because she put the wrong address on the billing label.

Sandy R

There are friendly staff and rude people depends upon ur time l would say ! I like this store for perfect working printer and computers

Scott Reidel

Good place for your basic office supplies. Their electronics selection is pretty low quality, and seem to sell consistantly 20$ above other retailers, but its a great place to pick up binders, pens, suit cases, etc.

Tim Ryeland

Staff were very friendly

Next Truck Sales

I left a review last summer of 5 stars when I shopped in store, but I’m changing it to a 1. I ordered a laptop here specifically because their website clearly states pickup is available after 2 hours. I showed up after 4 hours and was told anything over $500 automatically gets a 1 business day hold. This is FALSE ADVERTISING. I would have shopped elsewhere had I known I couldn’t pick it up the same day. Now it is late in the day and nowhere to get a laptop at this hour.

Quinn Lessard

Friendly helpful staff

Jarret Austin

Okay selection, friendly staff. I like the print centre, they have very knowledgeable staff.

Jeff Betts

Very clean

Lloyd Hough

Incredibly helpful staff. Fantastic service from Matt. He was helpful and courteous.

chirag patel

Customer service ????????????

Emily Galantai

Their printing center is bang on...after a nightmare of time at the Staples in Kitchener, these guys did my one day prints in TWENTY MINUTES. They were so confused why I'd never gotten my "same day" prints on the same day I ordered them. You guys rock!

kyle reinhardt

Great service over the phone, and great in-store service in the Printing section. The employees seem eager to help, and I like that. I will be returning. Customer service A+ (all the 3 ladies I dealt with were VERY helpful) Thanks

Jim Beretta

Very helpful staff in this location. My instore experience has been wonderful. Clean and convenient. Management should consider efficacy of answering the phone lines quicker.

Alice Steele

Not the friendliest or most helpful staff

Lifeberg Lifeberg

As always another great Staples location to have your stationary needs. They have more options than Brantford.

john silva

Good location

Katherine

Super helpful staff. Very patient and happy to answer any questions.

Cristina Halabiski Wright

Fantastic help for printing off Usb

Lorissa Kuchma

Great, friendly, knowledgeable sales staff make finding what you need, at the best price, fast and easy!

Antonio Stojanovski

If you think you can use this place for printing think again! 100 pages on basic paper, front and back, $65 and will take from sat morning until wednesday. EXCUSE ME??? or the competitor on hespeler road did it for $45 in one hour. Bye!

Maurice McNamara

Always prompt and courteous!

Hal Collins

God knows why these big brands dont care about customer service

Vince Bettencourt

It's a decent Staples and it has a FedEx courier drop off. Good service.

Dean Watt

Good customer service

Christopher Nicholas

Good products good service e a little pricey but they are getting there

David Jorgensen

Staff was knowledgeable, helpful and friendly.

bill Albers

Recently had some work done on my computer at Staples on Pinebush Rd in Cambridge. Service was excellent,price competative and promised as per discussion and requested. A very neat and clean environment. Recommend them to any one requiring computer servicing.

brian mangar

Excellent customer service

Brian Lichty

Very helpful.

James Gosselin

Great service

Dave Hounslow

Staples is great, they got what I need, but they say I'm just a friend, ya they say I'm just a friend, oh Staples, you gots what I neeeed.

Esther John (Essylicious)

Went there for colored scanning. The two different staff that attended to us were really helpful, wish I could remember their names

Catherine Shappit

Very helpful wss able to complete my work and would use them again.

Jim Deal

Knowledgeable staff, good office products selection

Nupur Chirandas

Worst service. Nobody in the store picks the call. Tried around 5-6 times but no response.

Dianne Doolgar

Bathroom was disgusting!!

Bear L0st

Great place for a large selection of office supplies and computer needs.

Andrew Williams

Got what I'm looking for. Much better than Best Buy.

Saad Aftab

Terrible customer service. I (unfortunately) attempted to have a pre-existing passport picture printed. Half an hour and talking to 3 employees later, I was told they can't do that after another employee had specifically told me they can, an hour earlier. Go figure.

Graham Fin

Knowledgeable friendly staff The store wasn't too packed

Earl MacLean

Best place for office supplies

Elayne Anderson

I haven't been into this store...but the other stores... clean and staff really helpful.

Craig Macher

Clear and to the point

Scott Reid

Only one till open, but, was able to get what I needed in short order.

Rob Kennedy

Great store and staff! Brian in the printing department is always incredibly helpful and enthusiastic about his work. A real asset to the company and store! Keep up the great work!

Patrick Dertinger

Helpful staff in the business centre

Riddhima Kartik

I ordered photos and did a curbside pick up Helpful staff

Bartosz Scheller

A good selection of pens, tape guns and a wonderful photocopying service. Very friendly staff.

Purrrplehaze

A quick in and out stop. Social distancing in effect. Had what I needed.

Shawn D.

Good prompt service.

Marc McNamara

Well stocked products. Knowledgeable friendly staff.

Courtney Elliott

I went in to get myself a new MacBook. I was very pleased with the fast assistance from a young employee. I showed him which one I was looking at and he went to check if they had it. Then him and another employee walked me through everything that I needed to know. Great experience especially during covid times. Thank you James and Aaron for the assistance:)

K. M.

Print services are horrible! I dont think I've ever had a decent experience here . Dont waste your time coming here. 2 people working 3 people in line no one helping. Employee snapped at people waiting. I think she was training people. Super rude lady!

Adrianne R

Print staff were amazing!

Suresh Dakkumalla

Nice place for printouts

S S

Staples has always been great. The copy area especially is extremely convenient! Keep up the great work.

Hillary O. Igenoza

Courteous and proactive staff.

Benjamin Madill

Good selection

Radman

Many products out of stock....Laptops, Printers. If you see it on the shelves buy it!

Dan Paul Nguyen

The store itself is easy to navigate but it is very difficult to recommend buying things here unless you really need it now since pricing is always on the higher side

n . . m

Box store, pencils paper, help yourself. Wondered into the Staples looking for a new computer desk. Was back in the area for about 15 minutes and not a soul came to check on me. Had to approach a cashier to page someone back there. Another 10mins with no sales rep and I figured forget it. On my way out I noticed a half decent computer monitor, 27" 1ms @144Hz surprise find in here. No boxes around to grab and checkout with so again I waited for a sales rep to come say hi. Check on the cashier girl to see if anyone's working the floor today. She said she'd page someone. Well I'm not going through that bs again so BestBuy made good on my needs.

Jaden Kwek

Great products

Wendy Tunnard

Went for copy paper and also got a package of HB pencils. Fast checkout. Maskscworn by all. :)

Donna G

Fabulous service, knowledgeable staff, especially Colin about "tech" stuff, highly recommend this store.

Deborah Tuff

Always knowledgeable and helpful

Hugo Tigrero

Everything you expect from a Staples

Robert Barnes

My laptop gave up, went to Staples Cambridge to get it fixed. I walked out with a new one. Laptop was beyond fixing. There staff were polite and helpful in every way.

Keith Simpson

Poor customer service

Rob Sayles

Great location. Helpful and friendly staff

Ty Williams

Good furniture selection

Colin Vrugteman

The best store ever! ????????????

J W

If you need help, you are out of luck. Despite 2 people they would send someone to help me, no one showed up. I finally went to the cashier, who apologized and told me everyone was busy. She finally sent someone to help just before I walked over to Best Buy to spend my money.

Ed Lee

Good

Christina Nemeth

I came to Staples to get my daughter an ipad pro and my son a new tablet. Which I found both right away. Prices were generally the same as anywhere else. The selection for electronics was pretty minimal. Although the Bluetooth speaker selection was pretty wicked. Even a few in the clearance section were pretty awesome and for a great price. The store is very well layed out and organized. The employees were friendly and easy going.

Jacobe “Jacobe”

I called every department , no one ever picked up (5min each department) ???? I get better service from a sex line.

Adam Cross

Still the best place for office supplies be it in store or online.

Karen Griffiths

I've been here several times to make prints from my phone and recently to get photos made. The customer service in the printing section is terrible. The last time, the staff person who originally assisted me was tied up with a customer who only had a flip phone (!) so I waited at least 20 minutes while the other staff person completely ignored me and carried on making copies and looking busy. She finally approached me and informed me that I had been given the wrong information about photo printing. I swore I would never go back but unfortunately there are very few options for self serve printing. Today I needed some assistance but there was a huge line up with one staff present so I struggled through. Meanwhile the customer next to me was being helped by another customer for almost half an hour who kept asking me questions! She was still there when I left. I approached the manager to give him feedback and although he gave me a half hearted apology and explained someone had called in sick he just stayed in the same spot doing nothing to help the lone staff or assist the customers who had been there since I arrived. Never again!

Christina P

It's easy to find help here. Actually, most of the time I don't have to look. They find me first. Staff are friendly and full of information

Lee Chasles

I go to the Pinebush location to create my invoice, every time I get my copy back it's never what I ask for; it either not padded or all the invoice comes back with the same number. The problem is nothing at the copy and print desk is keep on file, so every time you go to place an order there is alway a new customer representative to take your order and since I'm been going there my order is alway wrong.I just spend over a hundred dollar in invoice and all have the same number again. I will not be going back to this store and suggest if you need anything find another store. Chasles Plumbing Ltd.

Dee Reid

Staples needs more public computer's

Rachel Redshaw

They never pick up their phone and it seems that no matter what department you choose, there is no representative there to speak to you.

Clint Aikens

Terrible customer service. All they do argue with the customer. Their return staff is even worse

John Liu

Great customer service

Carlos Molina

Great to visit again and cool help by staff and help save $$ for my laptop. Punjab staff who help me was a and knows his ways to sale and go to the point.

Kate Mills

Clean store, friendly staff

Steve Maidment

I wonder do they actually sell Staples at Staples?

Laith Al-Maliki

Got a powerful laptop from here for a good deal.

Joseph J. Kanoni

An excellent customer service, everybody (staff) is, always smiling.

Mark Sharkoff

Honey of a stapler !

Dan Costa

Decent sized store with an always friendly staff.

big hero

The ink catridge is too expensive. I hope the ink price will be cheaper

Iain Davidson

It is what it is

gursimran singh

I would like to thank ARON (staff member ) for great service .

Nikola Levnaich

Great selection of office chairs!

Alexis Simmons

No one comes to help, needed to find a sales person my self. They also don't accept cardboard for recycling, from the item you bought there. They tell you to take it with, they even chase you in store to tell you so If you happen to leave it by the cartridge return bin

Carrie Maxwell

Scotty in the office furniture department is so awesome.. This man knows his stuff and his service is exemplary!

Jen Tremblett

Good for office supplies

Paul Spencer

Not very organized did not know where to find me what I wanted and had to get a sale item out of the back. Went to Best Buy

Dora Wilson

I have always trusted Staples with my electronic buys and repairs, They are the most honest and reliable people that only do what is best for the customer.

The Four Explorers

I come here to do much of my banner printing and paperwork . Great service.

trish hopkins

Great help and service in the print area!!

Martin Agnew

Great service

J

Visited this location to pickup a cross pen, the customer service they provide here is great. All of the staff members are friendly and helpful, noone brushes you off. If you need help they will take the time to help you out here. Kudos to you guys and extra thanks to Jangshant and Briar, very helpful employees.

Rhonda Adams

I purchased a Rocelco stand up desk and I love it! I wish they had these when I started working in an office. Staples has always delivered the product promptly and the drivers are always pleasant and professional.

Steven Bousquet

Staff was helpful and listened to what I wanted to do and made helpful suggestions that would make what I wanted to do easier and less expensive

Mehran Alaee

Lousey! They put an opened product on the shelf, selling it as new item!

Joe Blow

Staples likes to sell open boxed / returned items as new with no discount. Beware when you order something from their website for store pick up, even if the website doesn't say the item is open box, it may still be an open boxed/returned item. I wasted 20 minutes driving each way to find this out and all the store rep told me when I complained is that "well, we don't get a discount from the manufacturer on returned items, so we can't give you a discount either". I did not want a discount, I just wanted a new item like I thought I had ordered and I was annoyed that my time was wasted because of their misleading website. No other retailer I know of sells open box items on their website without describing the item as open box except Staples.

Anton Fieder

Friendly greeting staff.

Rich Turnpenny

Good service, polite salesper

Wayne Clements

Great staff and better selection always in stock

Andrea Hutt Good

I placed an order online for print materials. They were ready before promised. I am very happy with the print quality. Thank you.

Robert McNicol

I wish i could remember the younge mans name who helped . Very knowledgeable about the printers staples had and help me make a decision on my next purchase. Thanks again.

Wendy Peart

Have what I need every time. Air Miles too!

Sandeep Kaur

Very poor customer service. I was been here for an hour to printing a copy. Nobody cares about customers problem.

Peter

Typical Staples store that is located off of Hespeler Rd. It's located in an open plaza that has a large number of other stores ranging from name brand big box stores to smaller brand stores. Oh, cannot forget a number of good restaurants also located in the mall. In regards to the Staples Store it's like I said your typical Staples. I have always found this store to be clean, well stocked with all kinds of office supplies and a helpful staff. They also have a section for photocopying, binding etc., along with more office related services.

Ray Brown

Great store for office supplies.

Henk Dejong

Efficient friendly service. Great layout

Vera Murphy

6 months later and they're still not answering their phones. Not all questions can be answered online

Scott Barr

Very helpful staff. In and out almost as fast as the beer store. LOL. HAPPY HOLIDAYS EVERYONE.

Prejith

All the shelf's are organised very well. Great selection of items. The store is clean.

Mandy Bell

Sebastian was great! Highly recommend

Nancy Pham

I went here the first time to inquire about poster printing cost. The tall gentleman there was quick to brush me off, did not answer my questions and even though I waited in line like everyone else, he quickly put me aside to help the next customer instead of answering my questions. As much as they say they can help you custom print, they were no help. His manager also did not help me when she saw he was no help. I tried to give this location another try. I returned a week later with my poster file I wanted a 72x 36 poster but printed in three sections to save cost. This was advice by a peer who said she did the exact process at staples. She went in with the file on USB and asked for a tile print and they did it promptly. When I said the same thing they asked me if I cropped it into three sections? I said no because my friend didn't and they said then they can't help me. So I stayed in the store and tried to crop my file. A tech associate kindly tried to assist me but he didn't know how. Then he suggested I used the digital assist computer, when I got online with them they said they would charge me $15 for 15 minutes of work. But she said she would have to reformat the whole thing, meaning it would probably take a lot more time. I was there for two hours. And no help. A colleague of mine simultaneously went to another staples in Waterloo since I let her know there was a chance I couldn't print out poster. The associate there helped her in under 2 minutes, and gave us an alternative to print it fully on one paper on 72x 36 inches. Terrible inconsistency in the stores. Do not come here for print help.

Sherry Mckinlay

I always like buying things here.

steve messier

Friendly staff, greeted me as I entered and pointed me in the direction of what I was looking for. Made my trip a bit quicker witch I appreciate.

Andrew Solomon

No one was helpful. Went in to spent $500 left and didn't spend a penny .

Brayan Wilson

Comparative high price

Nancy Gibson

Great service just let them know your looking for back support then you got it Serra Hensley warranty 10years

Erika Fruhner

My partner went to do a print job with heavy duty paper for an event we had to prepare for, 3 days before the event. We went to pick up our print job and it wasn't done because they will not use outside paper. Not using our paper wasn't the issue though. The issue is that we were not called the night before to tell us they couldn't complete the print job and when we arrived they couldn't even find our usb with the file on it. Not only that but all print shops were closed and there was no way my print job was going to be done by the due date. On top of that when we asked for the manager there were no suitable alternatives presented to us. I was not happy with the service I received and my partner and I will not be using their print services in future.

helga morrison

Received pleasant, professional help.

Freddy Buehl

Serves its purpose dont go here much

Gerald Sebastian

Great place for laptop repair

Para W

Good service

Rob Taylor

Great customer service skills from Emily in the printing department, went the extra mile and did an amazing job for me! Two thumbs up! Thank you Emily!

Sarah Obeng

Great day here printing pictures for my vision board. Let me knownjf you're interested in know how to do this and make the vision board work for you ✨

Greg Heckadon

Great service

selva S

Low crowd always gives you ample time to shop freely

V Tango

Good selection

Mac adi

They are good for photocopy

Stephanie Patten

I would give no stars if i could. I was primarily working with Alyson - she was very nice but clearly uneducated and unwilling to ask for assistance. the second girl i spoke to, not sure what her name was - was incredibly patronizing, rude, and also uneducated - this one has some sort of power hungry vibes to her. I was then led to the acting manager on duty, where i was placed on hold for 15 minutes.. so i hung up and called back for the manager on duty and was able to reach him - isn't that odd.. After fighting with the manager for a good 20 minutes i was finally given my refund over the phone. I took my business elsewhere because of the service i received from the two girls in the print shop, my order with the competitor was filled in minutes! Don't waste your time with this Location.

lynda strong

I phoned the pinebush store today wanting to know about personalised cards. I tried every ext. Number . ...left waiting ... everyone was busy...15 mins and I had had enough. I won't bother placing any business here.

Michael Brown

Very helpful.

Andrew Hammans

Why have a phone number when you don't answer it.

Frank Vicioso

Good selection

karanvir matharu

Nice & clean

Jill Szabo

Second Time trying to curbside pickup my items. Long wait times and store hours make it almost impossible to pick up during work hours.

Darren Pond

A computer tech help me order a program that was on sale from the store. Saved me $30. Very happy. All get great service and support from our local Staples stote

K Phillips

we were in and out of Staples within 20 minutes. Had a problem with our computer and it was fixed up and running in 15 minutes. Charged very little and more that satisfied with the young man who looked after us

Bonita Batty

Excellent experience at Staples in Cambridge this week. Extremely patient young woman assisted me, a senior, in designing and ordering return address emails. She was very pleasant, and extremely helpful in helping me get exactly what I needed, and did not make me feel I was out of my depth, or that I didn't know what I was doing. Very quick experience, and fast completion of my order.

Andrew Govea

Thank you for the prompt service. The copy services were done on a rush basis, that is really appreciated. Good team there!

Sierra M

Thank you to Halin for her great customer service today. Didn't even have to ask but she overheard us looking for something and came to help right away. Will definitely be back to this location.

Rishi Sachdeva

The Pinebush location is pretty well organized and usually well-stocked. During the last few visits I have found customer service staff to be courteous and friendly. When shopping for home office items, such as desks or office chairs I wish the staff were a bit more knowledgeable. But overall my experience has been a positive one.

Kellee HItchcock

We got great service. We need a new phone case, they helped us pick the right one. They put our phone into the case and lower the price to a price match even though we didn't ask for a price match. ????????????????

Justin Novini

The service that was provides to me was fantastic, i found everything i needed and i was very satisfied. 10/10 Would recommend again.

Shohayb Heddokheel

Took a while to get a photo order.

Tianna Oliver

Paid same day price came in and the employee was new at the printing department and breifly had a clue what to do when coming to ringing out was told false pricing for booklet binding due to poor knowledge or training. Either way not happy with experience on top of it all pick up my booklets two days after wards and the booklets were STILL not correct. Was missing two pages and had to wait an additional 20 mins for my correct order. And wasnt told sorry, no reimbursements or anything just that theyll fix it. Over priced for poor service

Dave Kennedy

Customer service is good but price is not fair

DIANNE SMITH

Went in asking about upgrading a laptop but ended up purchasing a new one. The sales associate was courteous very knowledgeable and spent time explaining and answering our questions.

Lucerito Gutierrez

(Translated) Super your products (Original) Súper sus productos

Elizabeth Gagnon

I purchased an acer laptop. I took it home and took it out of the box and hooked up the charger which didn't work. We brought the charger back to Staples and they sent it off to Acer to either repair or replace. We found out today 2 months down the road that they are not going to honor the warranty because the charger was damaged. This indicates to me that the charger was pooched when we purchased the laptop. In the length of time we had the laptop before we discovered the charger was not working was a total of one day. How in blazes did we damage it? It was removed from the box and plugged in and unplugged the next day when we realized it wasn't charging at all. This is a perfect example of how they make money. They said I could buy one for $68.00. If we had damaged it we wouldn't have even bothered to bring it in for service. Last purchase for me at Staples. I'll go to best buy or source.

Jessica L

Their print and copy centre is great. The staff are very helpful. You can also do everything online and then just go pick it up. Awesome.

Dwayne McIntosh

Not to bad hard to find assistance

Eric Elliott

Print shop is mostly what I go here for. It's fine but I don't get the feeling the staff actually want to help

Rose Florian

Lady helped me. Thank you

Anthony Zanette

Helpful staff especially Kevin (curly haired guy). Always patient when my wife asks multitude of questions.

Singh Grupta

DO NOT SHOP HERE, RACIST STAFF. Jasmeet store manager (1 of 2) is racist. She was nice to white person returning, but when it was an african or indian customer she was just rude pulling every excuse. I watched her while third in line. As a store operation, this location fails to honor extended warranty, even when purchased.

Henry Gacparski

Found everything I needed and staff was helpful

Leonard Burns

Ok

malcolm horton

Staff helpful. Lots of parking. Big open store.

Carla McShane

Staff very patient and knew the products. They were able to match the product that matched my needs

Lorraine Coakley

Very helpful and patient in the print shop

Michele Dunsford

This retailer has the most consistent , and above average, customer service that I have ever received in a store. Whether shopping for a new item, using copy or technical services or cashing out, I receive great customer support and leave the store feeling totally satisfied.

JP Callander

Helpful staff, got passport photos done

Kaitlyn Payne

My fiance and I received amazing service from Sebastian! We bought two chairs and were having difficulty loading them into our car. But rather than just abandon us in the parking lot he helped us unbox everything and took the time after to assist us with getting all the furniture pieces into the trunk.

Alexis Wheeler

Couldn't find anyone who could help with office furniture and when I did they were not very helpful

J3PO1

Nice to see the staff asking if you need help

Mike Davis

Great staff. Helpful and knowledgable.

Rene Gilbert

I was very impressed with the knowledge of the young men working in the computer department. they listened to my needs and helped me decide on the products right for me, without trying to up-sell me. they were extremely friendly and we had a few laughs during the process of my purchase and set up of a new computer. I really like the staples warranty and I would recommend anyone I know to purchase from Staples

Stan Ulmann

Good selections of quality products, a bit expensive.

Bonnie Wheeler

They don't have many staff in the store. It is hard to get someone into assist you if you have a question. Store is clean and their online ordering is very efficient

Allie Marie

Really good experience at this location (Pinebush). Greeted immediately when I came in the door by several staff members, store was clean and well stocked. Hassib (apologies if I've spelled your name incorrectly, let me know and I'll edit this review) was very knowledgeable, friendly, patient and honest when I asked for some help with laptop computers. He was thorough when figuring out my needs and showed me several options that fit my criteria as well as explaining pros and cons to other aspects that could affect my usage of each model as well. He broke everything down in a timely manner and one I was completely able to understand without making me feel ignorant. By the time I had finalized my decision I felt like I had all the possible information available to make an informed choice. It was a pleasure, and I'll definitely be a recurring customer. THANK YOU! Five stars!