Here you will see all the information of real people who are consuming the services and products of DocsBase Canada (Translator) in Bathurst (Canada).
Currently the firm receives a rating of 4.7 over 5 and this rating has been based on 127 reviews.
As you can see its rating is nearly the best one, and it's founded on a high number of scores, so we may conclude that the score is very reliable. If there are many people who bothered to rate when they've done well, is that it works.
You know that we don't usually bother to write tatings when these are good and we usually do it only if we've had a problem or incidence...
This Translator belongs to the category of Translator.
They are not a professional services, maybe they sell and publish your personal information. A prove of that is in their comments they are exhibited my name and address that should be confidential.
This company is perfect, clear, friendly and quick to respond. Efficient service, simple and uncomplicated payment, I will definitely use the services again. congratulations to the whole team.
Perfect service. Very fast and reliable. I only wish there was an option for pick-up after working hours.
Quick and accurate translation for an affordable price.
Very Accomodating Staff.. Fast, Precise, Reasonable price and can be done online. They also send via post if you don’t have time during the weekdays without any additional cost. Thank you for your excellent service..!
Hi Sarah and Isabel! You certainly deserve these five star for taking care of my Poland docs. I know it wasn't an easy task to translate old Polish especially with this quality. My only suggestion for improvement is to have your office open earlier, e.g. 6.30-7am so we can pick before work. Yours faithfully, Nikolai
This company is perfect, clear, friendly and quick to respond. Efficient service, simple and uncomplicated payment, I will definitely use the services again. congratulations to the whole team.
Quality and approach is what I like about this company. I recommend DocBase if you need to get a great services for resanoble $.
An amazing experience. Smooth communication, transactions and fast service. Thank you so much!!
I do not remember the name of the girl who helped me, I think it was Rachel. Very professional, explained all we needed to know about translation certification and notarization. We are satisfied
Fast, reliable and accurate. Highly recommended for their services!!
Great services guarantee, I recommend this company for everyone. Very easy, fast delivery, and the best price. Sérgio Munhoz
Professional, friendly, and fast quality service. Excellent communication and understanding of the client's needs.
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I would not recommend this place for translation. They are so rude at the phone and unprofessional, they don't seem like they want to help at all. They send me the translation 2 times and said the courier couldn't find my appartment. I said OK I will come by to pick it up and they said that they can't give it only if I paid 25 $ and send again with another post office, I would never paid that since I live 20 minutes away not in another country. Bye bye never again!!! P.S. I have the copy via email
I translated several documents there. Even before pandemic they already worked by email, answering very fast.
Very professional!????
Very good service! Thank you for your job!
Great service, with quick delivery, would recommend
My best translators team! Always very fast to respond and always delivering. Love the speed. Do you guys ever sleep? Lol!
Docsbase is the cheapest in Toronto! Stop googling and go with them. Fast, reliable and easy to pay! All docs were mailed for FREE.
(Translated) Great service, very fast and practical, very professional recommend to all and with an excellent cost benefit! (Original) Otimo atendimento, muito rapido e pratico, muito profissional recomendo a todos e com um excelente custo beneficio!!!!
Docs base Canada is a great place for your official translation needs. Their response time is amazing. I would highly recommend their services to anyone. The whole process was very convenient and I am very happy with their service. I would definitely utilize their services in future.
A very big thank you for the entire team.Fast,efficient,professional and affordable all in one.Highly recommended to anyone for document translation with speed and great service.
thanks for the excellent service!
I'm speechless. Their customer support is out of this world and the level of service is beyond anything I have seen. Translation is quick, quality is superb and pricing is amazing. Highly, higly recommended.
The best in Toronto
I loved the efficiency, speed and customer service. It is a great service with a really good price. I strongly recommend.
Very professional and fast service at very competitive prices. Alex is very quick to respond to queries and provide excellent customer service, including digital copies of the translations and courier service for the hardcopies. I had several documents in 4 different languages that needed certified translation for CIC and they did a great job on all. Definitely recommend them!
Excellent service. Fast , simple and cheap. I needed to translate documents for the Canadian Immigration, and I was confused with the type of translation I needed, they clarify my questions.
Excellent service!! very fast and affordable They translated my documents from Spanish to English in 2 days!
Quick service and easy communications
good service, had a good experience, competitive price, i recommend
Great and reliable translators. Would recommend to anyone who needs help in the future...
(Translated) I rate the service as good. It was just not great because I believe they should send the originals to the contracting party immediately after they are completed, instead of waiting for them to be requested. (Original) Avalio o serviço como bom. Só não foi ótimo pois considero que deveriam encaminhar imediatamente após concluídos os originais ao contratante ao invés de aguardar que fossem solicitados .
Incomparable work, costs and attendance. I do really really recommend DocsBase for certified translations!
It is not just the best cost benefit you can get. The services provided are at the best cost I found and also their timing is impressively fast. I strongly recommend the services!
I had a great experience with them due to a good professional service. Great customer support and reasonable prices!
An excellent translation company, they do it with high quality, and when it comes to documents, then a correct translation can solve a lot. They carry out the work on time, you can apply for both a certified document and regular translations. I have collaborated twice already and have always been satisfied.
Very professional, super efficient, they respond to emails really quickly. I got my translation done in 48 hours with reasonable price. Highly recommended!
Very pleased with the service. The team is professional and easy to deal with. Definitely recommend.
Very honest and they do an amazing job. Recommend
Professional, fast, very competitive prices, and the quality of the translations is very good. Strongly recommend.
my translation don as combined professionally with no delay and respectfully, at best price! recommended 5 star
Excellent customer service! Prompt in terms of replying back email. You feel like they have 24/7 customer service. I was in communication with Isabel and she is amazing.
I had a birth certificate translated (polish to english). They were 60% cheaper than two other leading translators. Efficient, professional and fast.
I had my document legalized and translated by Docsbase and was in contact with Isabel and Sarah. I should say they really went an extra mile for me working on a pretty tight deadline and making sure my certification is sealed and authenticated in time. Thank you Gals for this job. Will come back for any translation needs I have
(Translated) Thank you-thank you-thank you !!!!! My Ukrainian translation is perfect! Thank you very much. All done on time (Original) Thank you-thank you-thank you!!!!! My Ukrainian translation is perfect! Спасибо большое. Все вовремя сделали
Very fast and efficient, very reliable company to deal with.
Reliable company, very professional, very good prices and very fast delivery. In addition, it has very qualified and attentive professionals.
(Translated) Translation English (US)> English First call, 24 hours a day, every day of the week. They cleared all my doubts. Good translation quality and with certifications! Also, it was very fast even. My service was made by Isabel R. and I would recommend it for sure to other people! (Original) Tradução Português(BR) > Inglês Atendimento de primeira, 24h por dia, todos os dias da semana. Tiraram todas as minhas dúvidas. Boa qualidade de tradução e com certificações! Além disso, foi muito rápido mesmo. Meu atendimento foi feito pela Isabel R. e eu recomendaria com certeza para outras pessoas!
Their response is really fast and I fell that I have support any time, because they answers every email that I sent. Also, verry professional job, they provide approval of each step of the processes. It is the third time that I have this very good experience with Docsbase.
Got something certified at affordable prices and fast. Also, the lady was professional and polite.
Best translation service ever. They are quick, kind, efective and with a LOW PRICE.
This place deserve 100 stars. Best service I've ever received in my life. Excellent prices and outstanding efficiency. I needed to translate my passport which had about 60 stamps in 3 languages and was done in 1.5 Days and cost 160$. My emails were answered spontaneously any time of the day or night and never showed delay or reluctance no matter how many questions and inquiries I had. I felt I'm there only customer and top priority. I received my PR and now after a year I'm applying for Citizenship so I asked for another copies and within 5 minutes it was ready to be mailed. Especial thanks to Isabel Rubio - Translation Manager
I highly recommend DocsBase. I live outside Canada and they did an amazing job helping out with my translations and posting.
I applied for PR card renewal and DocsBase were extremely helpful, resourceful and they know what they are doing. Also, they respond to emails within literally minutes 24/7 which was very helpful given that we wait until the last minute to apply for such things. I would give them 10/10. Also, very reasonable prices (like one quarter of what other translators wanted!)
I requested to translate document in Tamil to English. With a small charges they have done well.
fast , accurate and reliable service
Excellent service, I have used DocsBase services for different translations and they have been really quick and efficient. I would like to thank Isabel, she helpmed with 5 translations within 24 hours, really appreciate.
Great service!
what can I say, I am positively surprised. We needed to process several documents for authentication in DFAIT and then have them transferred to our embassy. we shopped around and the cost of docsbase was pretty much on par or a bit cheaper than what I found in other places for authentication. translation was cheaper. What I and my mom liked is that the person we spoke on the phone first (do not remember his name, I then dealt with Isabelle) actually bothered to explain to us how embassy will process our documents, how to prepare them, what we need and where we could save costs. They even explained how we could get everything done everything ourselves if we wanted to. I would say it was really honest. Now, translation was done in about 2 days (14 pages) and then they asked us to approve our spelling of names which was wise because alphabet is not latin. We then did notary in docsbase office and had them finalize documents in DFAIT. done next day, appreciate that. In total we are very satisfied with the service we received and I want to say that I was glad that they kept me always informed about the process stages. E.g. when documents translated they told us, then sent to Ottawa we had tracking, when legalized we had scans and it was really great how they followed with us. Very polite and very gentle. I recommend
Very professional, super efficient, they respond to emails really quickly. I got my translation done in 48 hours with reasonable price. Highly recommended!
Professional, friendly, and fast quality service. Excellent communication and understanding of the client's needs.
Alex from DocsBase did a PHENOMENAL Job on an audio translation to text. He was fast, effcient, on point and very helpful! He was up around 1 am when I sent him my audio file to be converted to english from Italian! Alex did an amazing job with it! DEFINITELY RECOMMENDED!
Isabel and her team are amazing! Always helpful and willing to do their best! I highly recommend!
I had Alex as my contact and am very happy with the service provided by him and his team
The best service I know so far. Fair price, fast and Friendly. Definitely recommend it, you won't regret it.
This company has amazing service!! They're very quick to respond (thanks again Isabel!), price was very reasonable and the translation/notary service is professional! I'm just so impressed! Thanks again!
Very satisfied! Thank you Sarah and Isabel for the great service! 24 hr support and the translation arrived in time!
Had an amazing experience, very grateful to the team! I had a very urgent document to translate, the team was very understanding and was able to help me quickly and professionally. Definitely recommend, will use it for all the future translations. Thank you Andrew!
I have used them for 5 translations already, and I am very satisfied. Well Done ! They were flex to accommodate my requests sometimes using faster delivery by courrier, professional and efficient service which consults your approval for each service. I have both used through the website as well as direct requests by email. Alex/Kim responded to my emails quickly and even over the weekend. Fair price ! Highly recommended!
Please ezcuse brevity of the feedback, typing it on cell. As a certified translator myself I know how often clients are trying to cheat with documents. I wish I could recall a day without the request to modify something to make it look "right". I've known DB team for probably 6 years already and can't even imagine how difficult it is to manage clients and their needs. Isabel and Alex do it amazingly well not sacrificing the quality and integrity. Your clients' feedbacks confirm your great job. Probably the only document processing place in Toronto really standing upon their work. AND ONE MORE: NO ISSUES WITH PAYING TRANSLATORS AND INTERPRETERS. Rare thing nowadays
Very good service . I would recommend them to whosoever is looking for trusted translation services. Absolute professionals , They know what are they doing...Super fast response time.. Quality of work is excellent.The Prices are very competitive. .. Good job Alex & Isabel .. Cheers from Santiago :)
very professional, fast and friendly
Be careful not to get work done by this company if you are not from Ontario province, they are not accredited for outside Ontario and We paid for a translation that was rejected and i am sure Docsbase was aware of that when they accepted the work, of course we never heard from them after facing them with the issue.
Excellent customer service and affordable price! I had several documents in 3 different languages that needed certified translation, and they did a great job on all. Definitely recommend them!
Isabel Rubio is the best translation manager, she provides outstanding service professionally and efficiently. Thank you very much, Isabel.
This is the team FLASH ! , They are fast and reliable . I sent to them a few documents in french and spanish to be translated in English. I think day after I received a draft for the first part that was previously in french , after that , I received those one that was in Spanish . I approved the work , couple day after I received my certified docs by email within the timeline ! Hard docs on the way !! They did a nice job !!
I've had a great experience with them. Very professional and pontual. Just a couple of weeks after I got my documents (certificates, transcripts, etc) translated by them, I got a job! Definitely, no regrets!
They are timely and professional. They delivered as promised. Their prices are reasonable and the turnaround time is punctual. I’m very pleased with the service, I even recommend them to a friend and he had the experience. Definitely I would use their services in future.
Fast and professional
If you need Portuguese-English translations, this is 100% the place to go. Everything done by e-mail, quick, easy and I always get my documents within an impressive timeframe! Isabel and the team always exceeded my expectations, honestly. Couldn't recommend highly enough. Keep up the good work!
I used the DocsBase Translation Canada excellent service my self. Wonderful communication, professional deliverables, reasonable price politics , and excellent turn around time. Divergent is a wonderful resource. I'd highly recommend this service.
They are very fast and have good price as everybody says, but unfortunately I never received my original translations here in Brazil, and when I asked for the proof of delivery they just answered me with date and time, no receipts... so I don't think they are going to be a reliable choice for the next translations.
They are very fast and have good price as everybody says, but unfortunately I never received my original translations here in Brazil, and when I asked for the proof of delivery they just answered me with date and time, no receipts... so I don't think they are going to be a reliable choice for the next translations.
Great service
I really recommend, customer services excellent and very fast. Thanks
I applied for translations, they work with documents responsibly, experienced and professionally trained specialists.
I have used docbase for a great number of documents, regular and certified translations, even for inmigration purposes and everthing has been accepted. The service is fast and reliable, they have translated from spanish and portuguese for me. I 100% recommend them. Also, the attention offered is always the best.
(Translated) Fast, professional and at good prices! (Original) Rápidos, profissionais e com bons preços!
Thanks Isabel and Natalie for the excellent service!
I had a very pleasant experience with DocsBase. The service they provided was speedy, accurate and efficient. They provided me with a quote within a quick time frame . The documents were translated, notarized and mailed to me within a week. I highly recommend DocsBase to anyone who require documents translated and notarized for institutions such as Service Canada etc. Thanks DocsBase!
I had a very pleasant experience with DocsBase. The service they provided was speedy, accurate and efficient. They provided me with a quote within a quick time frame . The documents were translated, notarized and mailed to me within a week. I highly recommend DocsBase to anyone who require documents translated and notarized for institutions such as Service Canada etc. Thanks DocsBase!
Got my papers translated from Spanish to English in the time they said they would and for an amazing price ... I had 2 papers translated at a downtown translation company I wont name and was charged $270 ... Docsbase did 6 pages for just over half of that , I wish my immigration lawyer had told me about them before.... Highly recommend this company
We are very happy with the fast and professional service of DocsBase. Your commitment and efficiency are highly appreciated, specially on those “last minute” requests.
Writing a 5-star review as no more stars available otherwise would have written many-stars review for the service I received from DocsBase and the team specially Isabel. My docs were not received even until 10 days of being posted while my docs submission deadline was a day later. I reached out to Isabel with the problem and sensitivity she immediately arranged duplicates with certifications done and I picked them up in just 3-hour time frame...amazing, I was impressed and all this made possible by Isabel...You are great Isabel....
Excellent service! Super fast and courteous service. We used it 4 times this year and never had a problem.
Excelent service, quality and price are the best you can find. Been using their services for almost a year and they always deliver a great service.
Definitely 5 STARS !!! These guys are amazing. Never experienced such a fast service before. Received answers multiple times per day even on the weekend. Felt like being their only customer ! Quick and easy service. Prices are absolutely fair ! Whatever document or type of translation is needed you have to hire DocsBase ! Special thanks to Isabel who was very helpful and did a great job ! Thank you
I required for an insurance-related case a notarized-translation of a document. After submitting the document I got a quote in less than ten minutes. Due to that I decided to go ahead and was not disappointed. I got the document translated in less than a day as a digital version and the hardcopy a few days later. Great service and very efficient. I had a really good experience and will use the service again in the future.
Amazingly fast service, response time was immediate. Would definitely recommend!!
Great service. Fast, reasonably priced and accurate. Will use again.
I was referred to docsbase by a friend of mine and I would like to thank Isabel for her awesome work. We have requested Spanish ATIO translation and Bulgarian + Serbian documents. Done in one day. I really appreciate that you allow names spelling before certifying the document. We have had this issue with names several times and you seem to be the only team that cares to check what we need. Happy with the way you work and wish you luck!
(Translated) Translation English (US)> English First call, 24 hours a day, every day of the week. They cleared all my doubts. Good translation quality and with certifications! Also, it was very fast even. My service was made by Isabel R. and I would recommend it for sure to other people! (Original) Tradução Português(BR) > Inglês Atendimento de primeira, 24h por dia, todos os dias da semana. Tiraram todas as minhas dúvidas. Boa qualidade de tradução e com certificações! Além disso, foi muito rápido mesmo. Meu atendimento foi feito pela Isabel R. e eu recomendaria com certeza para outras pessoas!
They did amazing job by communicating on email all the detailes of the job, asked to pay via PayPal and send me completed translation by post very quick. They available on weekends, and they were able to answer my questions on workdays at 11pm.
Thank you! Best prices and amazing speed
I really liked DocsBase services. They are very fast and offer competitive prices.
Great translation service and fast reply to emails.
Excellent and surprisingly fast!
At first I was afraid to use them because I thought that after I do the e-transfer I am never going to hear from them again. But fortunately for me I was impressed with the speed and the quality of their work. I have since used them several times and advised their service to all of my friends. Thank you and I will definitely come back again.
Really fast and professional translation. Recommend it.
Great communication (replies within a few minutes), great job for a very affordable price, and on time (with very short delays). Certified work for official documents. They know their business very well. I'll use their services again.
2 months, never received the document. Neither the money back. Worst service ever!
Amazing service and turnaround time.
AMAZING!!! I HAVE USED THEM TWICE FOR NOW AND THE THIRD ONE IS ON ITS WAY. THEY ARE TRUSTWORTHY, VERY CONVENIENT PAYMENTS, INCREDIBLY FAST, THEY RESPOND TO CALLS AND E-MAILS RIGHT AWAY!!! AMAZING SERVICE. I WILL HAVE THEM FOR LIFE!!!!
Incredible service, fast and reliable. We needed a police certificate translated for a visa application and had no issue with the work done by DocsBase. Quality certified translation with the most competitive price. I would choose them always again for future projects!
Translation is accurate, prompt, skilled, and professional. Manager Isabel’s attitude is very friendly and easygoing.
I needed a certified translation of a 4-page document, and not only did they replied to my quotation very quickly, but also sent me the translation in less than 48 hours! I was very surprised and satisfied. The prices are good too! Highly recommended ????
Excellent prices I think the best around for stamps. Quick and efficient The only recommendation check the drafts really carefully to avoid delays and errors that sometimes can happen especially Arabic to English given the conversion. Location is somewhat on the side between two buildings use the touch screen to enter
A relative of mine, who used Docbase's services in the past, recommended it to me. And I wasn't disapointed! The service provided by Docsbase was amazing: the timing, the quality, the price! I was under immense pressure to have the translations ready asap and they got the work done in time! Besides they have an excellent quality/price ratio. I highly recommend it!
Excellent translation, very quick service and great overall value for the money spent. Literally a 48hr turnaround for both the certified translation and mail delivery to downtown Toronto. Highly recommend this company to anyone looking for translation services.
I sent the request late night on Saturday and my document was completed by Monday, thanks to their prompt and accurate service! very impressed.
Nice job..
Alex, Hanna and Galina always provide an outstanding service at Docsbase. Their fees are fair to the market. They are fast responding emails, making it easy to clients to proceed with the service.
Their level of efficiency/speed while maintaining high quality is unheard of. Very quick to respond to emails and to move the process forward and process documents. They translate the entire document accurately, including seals. They also offer you a chance to review the documents before certifying them and send you a scanned copy before mailing. As for the pricing, it's very reasonable compared to others. They don't charge you extra for mailing the documents unless you want it trackable. If you have electronic copies of your documents, you don't need to go there at all; all you need is to communicate by email. They are also completely certified and accepted by the IRCC for translations. I'm very satisfied with my experience and will definitely go to them again if I need anything.
Very impressed overall! They were really fast with the communication and translation of the documents. Price also extremely fair, and they did an outstanding job on the translation itself. I would hands down recommend this organization to anyone pursing document translation!
Perfect translations! Love it!
Very good work. They answered timely all requests, the translations were well done and the price is affordable.
Service is excellent. Very nice stuff. Very very helpful! Thank you!
Good service, excellent attention and nice installation
GET the work done and does not pay.. after multiple follow up
Got digital fingerprint service done through them for immigration process. They were helpful and we'll informed of the process.
Thanks Isabel and Natalie for the excellent service!
Excellent service. Really fast and reliable. I do recommend.
Highly recommended!!. Translation service very efficient, reliable and truthful. I have used the certified translation service of DocsBase to translate all my personal documents submitted to get the visitor visa to Canada, and I have successfully achieved the goal. Thanks Alex!, because you and your team are part of this important achievement too.
(Translated) I had a very professional reception. My documents were translated within the timeframe I needed and the price was the most competitive I could find. The personal treatment was exquisite. Will use it again and recommend it to all my friends and relatives. (Original) Tuve una muy profesional recepción. Mis documentos fueron traducidos en el plazo que necesitaba y el precio fue el más competitivo que encontré. El trato personal fue exquisito. Lo volverá a utilizar y la recomiendo a todos mis amigos y parientes.
Very appreciate this team for their professionalism. And it was rather fast to get all the documents done. Wow! If had 6 stars I’d give it to you! Thank you Very much ????????
We needed numerous documents ranging from simple ID cards to more complex legal documents translated into English, from Spanish and from Slovak. Isabel and DocsBase did them quickly, accurately, for a fair price; and also arranged the couriering back to us in Europe. Excellent service; highly recommended.
Very Very efficient. Thank you very much from Italy.
This is the best translation service in Canada! All staff if very efficient, but Alex in especial does everything very quickly. If you question yourself if Docsbase should take care of your translation paperwork, don't think twice, this is the company! I highly recommend it!
After doing some research, I end up picking this company. Sent a bundle of documents to be translated and didn't regret it at all. On the contrary, I will reach out to them again the next time I need a certified translation. Besides their impressively fast timing, I was really happy with the result and the quality of the material. Based on my personal experience, I do recommend the services of DocsBase Canada.
I've using their services for years now and they've always been great, fast, and reliable.
Fast service and excellent costumer service. Highly recommended!
I can highly recommend Docbase . They are professional, quick to respond and very prompt in their service. Special thanks to Isabel for expediting the translation. Will definitely call on them again.
Perfect service. Very fast and reliable. I only wish there was an option for pick-up after working hours.
I am grateful for recommendation to use docsbase. Nice, friendly service and they really listened to me for the translations. Good service guys!
Very professional Cheap Fast & Reliable Service I highly recommend using this brand ????
Love u
Very efficient and high quality work. I recommend it.
(Translated) Very professional organization. They have excellent service insights; Fast, reliable and economical. I would strongly recommend to everyone, it is not possible to be dissatisfied with this service. Thank DocsBase Translations. (Original) Çok profesyonel bir kuruluş. Mükemmel bir hizmet anlayışları var; hızlı, güvenilir ve ekonomik. Herkese şiddetle tavsiye ediyorum, bu hizmetten memnun kalmamak mümkün değil. Teşekkürler DocsBase Translations.
(Translated) Excellent service, I used it to translate my driver's license and the written certificate of it, I quoted in three places and they had the best price. Highly recommended. (Original) Excelente servicio, lo usé para traducir mi licencia de manejo y el certificado escrito del mismo, cotizé en tres lugares y ellos tuvieron el mejor precio. Muy recomendable.
(Translated) Excellent service, very professional and compliments on delivery time. Translation costs are the best on the market. (Original) Excelente servicio, muy profesionales y cumplidos en el tiempo de entrega. Los costos de traducción son los mejores del mercado.
Perfect company, highly recommended. Quick , quality service.
It’s very hard to believe, but Docsbase is the most professional company I’ve ever dealt with. Answers are given politely, in minutes. Literally. Do you know any other company with more than 250 5-star reviews? I don’t. Thanks for helping making my dream of coming to Canada true!
Unprofessional service. I'm still waiting for my documents to arrive after 2 months of waiting. The answer for them: " we sent them already is Canada post delays" so they do nothing to ensure you receive what you asked and paid for. Very bad customer service, the only way you can reach them out is thorough email and every single time a different person reply this could be 5 min after or days after
I used this service for my Canadian visa request and They are very professional with a fast service ! staff members very polite and helpful .... recommended !!!!
Awful place. The translation was fine but is done buy a third person that sends it to the Docsbase. yhe service is awful. They make you pay prior to the service what take any chance of you to complain or leave you no option other then wait. late to deliver, awfull custumer service. never again
I had an excellent experience with DocsBase. Great professionals, job quickly done. Totally recommended.
Very efficient. I’m glad I chose their services.
Overall I am very impressed with Docsbase. From day one I found them very easy to reach and had all my questions answered, specifically from Alex (the translation manager) who is great and was always very quick to respond whether through phone or via email. I also loved that they sent me a draft of the translation before certifying it. Price is very affordable as well. For future translations/certifications this is the place I'll be coming back to. Thank you docsbase for all the help!
The operator who was answered the phone was the most rude person I had encountered in Canada, her answers were unprofessional and very unpleasant. We wanted to translate over 50 documents and this is a very big job, and only because of her we chose to go somewhere else. In addition, when I asked to speak to the manager, she informed me that she was the owner of the office. It's a shame that you lose customers on such things
I highly recommend their service. Alex, the manager was very helpful and polite, answering all my questions. The service was done in time and at the best price!
Absolutely brilliant services for a competitive price. All in all, it took ~15 minutes to get my document scanned (passport with about 30 stamps to be translated), with the promise of completion in 1-3 days. They emailed me a draft to confirm I was satisfied with the translation and it was ready for pickup in 2 days. I highly recommend using Docbase. *TL;DR: Excellent customer service, very reasonable prices and fast completion.*
Fast and accurate translation. I highly recommend.
Very convenient online service
(Translated) Excellent experience!!! Fast, clear and efficient service. In less than a week and I already have my documents in hand. I highly recommend it! (Original) Excelente experiencia!!! Atendimento rápido, claro e eficiente. Em menos de uma semana e já tenho meus documetos em maos. Super recomendo!
I am waiting for my document.
I used their services and it was very fast. Isabel was the person who I talked to and she was very helpful. If I need any translations again, I'll use their services for sure.
One of the most efficient and convenient translation agent I came across in GTA. Alex is very reasonable in his client dealings. I can trust and feel confident while recommending DocBase as reliable service provider.
This was my second time using Docsbase. Good the first time, terrible the second time. When i sent their English-to-French translated document to my Quebec office for use, they were disgusted at the very poor Google translation. When I took the time to look myself (because I do speak and read French), I realized they were right. The Quebecois employees said that 'it looks like someone used Google translate'. How can I possibly defend Docsbase when it is my french-speaking employees complaining about how bad the translation is?! They asked me to provide comments on every error. Anyone who can write French knows that if the verb conjugation is wrong, half of a sentence can be wrong. Anyone who writes French knows that, unlike English, there are several verbs for one English phonetic word (eg. connaitre, savoir, entendre parler de, etc.)....so....if I'm having to tell Docsbase the very basics, what am I paying them for???? Docsbase accused me wanting to have a translation done for free. That can't possibly make sense if you have to pay up front. In fact, I think they want you to pay up front so they can take the money, do a terrible job, and walk away. In addition, their written English response to me was such terrible English grammar, I realized that I got what I paid for. Enough said. The sad thing is that Docsbase was sending me a certification! Never ever again. Update - 27 December 2017 - Docbase provided me with a refund, but I never received the certification I requested, which is smart on their part, because I could have taken them to court with it. I will say that I have since paid someone else to translate the same document, and all they could do was laugh. Docbase should be embarrassed.
Great service at a nice price and super fast!
I ordered a few bunches of translations (3) went well, late because of "Canada Post service", but was ok. after the fourth requirement I think they got overwhelmed because after 2 months to wait for my papers I decided to ask and pay for re certificated and pick them up to avoid Canada post "lost them" again, that was the answer they told me after all that wasted time. The service is not good at all for urgent necessities. the documents I picked up only where 1 of two. Because was urgently.... You are not allowed to publish my address or personal information. I demand you to erase immediately.. definitely unprofessional as everybody can see.
Recently I had DocsBase translate to English and certify one of my personal documents. This work was done on time and for a very affordable price. The translation was highly professional, accurate and made in a timely manner as promised. Special thanks to Isabel (DocsBase Translation Manager) for her incredible communication skills and client-oriented attitude. I certainly recommend this company to all my colleagues and friends and will use DocsBase services down the road.
(Translated) Staff loved the service and professionalism of the company DocsBase, always meet the given deadline. Logical that like any other translation done by a person we have to check the numbers (as in bank statements), but for sure my rating is 5 stars. (Original) Pessoal adorei o atendimento e profissionalismo da empresa DocsBase, sempre cumprem o prazo dado.Logico que como qualquer outra traducao feita por uma pessoa temos que conferir os numeros (como em extratos bancarios), mas com certeza minha avaliacao sao 5 estrelas.
I worked with DocsBase several times and will continue to do so. They are very responsive, have very fair pricing, and provide fast and reliable work. I cannot recommend them enough! Big thank you to Isabel and all other staff.(German -> English)
They are really responsive. My experience was amazing. hard to see companies like this nowadays. When it comes to services, this is what matters. Isabel helped me when I did not have enough time. She managed to get translated the documents I needed,
Excellent service, fast and great price, I definitely recommend it
Excellent services!!!
Great quality and extremely fast turnaround!
Competitive prices, average service, be sure to double check the translation.
Had a brilliant experience with this company, very sufficient price, amazing team easy to deal with. Extremely satisfied with the service, highly recommend. Keep up a good work.
Best service and low cost. Highly recommended. Translation was accurate and I got it very quickly. I also referred my friend to Docsbase.
The service, speed, communication, price were all amazing, I have never had translations done so fast and so well priced. From the first email to when I had the hard copies in my hand, the communication was always fast and answered any and all of my questions. I highly recommend DocsBase!!
very professional and very punctual with the timing! I am a very satisfied customer! thanks guys!!
Amazing and efficient job! The attendance was perfect and the translations were on spot. I, definitely, reccomend it!!
Def recommend and will use again if needed. Fast and reliable. Isabel was helpful and answered my emails really fast.
Excellent and quick service. Truly appreciate it.
(Translated) They did a perfect job and the price was very good. I am terribly satisfied! (They did a perfect job and the price was very good. I am terribly satisfied!) Louis (Original) Ils ont fait un travail parfait et le prix était très bien. Je suis terriblement satisfait! (They did a perfect job and the price was very good. I am terribly satisfied ! ) Louis
I sent several documents. They replied fast but quality was terrible. It sent them several corrections and later realized I missed many more. It seems like they use Google Translate and send it back. I feel embarrassed when I have to show those documents. Obviously the translator that signs the paperwork do not review it. If you don't know both languages do not risk it!
Fast and excellent service on every occasion!
Very fast, with excellent results for a more than reasonable price. Five stars, although 6 would be more appropriate!! Una traducción del italiano al inglés desde España en tiempo record. Thanks, Alex.
Great service and fair price. I would like to thank Isabel Rubio for her amazing job. She's a great professional, reliable and Extremely fast. She provided the better service that I had so far in Canada.
Incredibly fast and reliable. Cheap price too, would definitely recommend.
Amazing service! They are fast, efficient and very professional. I definitely recommend DocsBase.
(Translated) Great service .... My experience with this company was very positive. (Original) Ótimo serviço....Minha experiência com esta empresa foi muito positiva.
I’m very thankful for your support with my documents. Everything was in time, very fast response and high quality. Thank you one more time.
As an international student, I sought DocsBase Canada to get my transcript translated for my new education. They were efficient, professionals, and did an excellent service that I recommend for anyone who is looking for a company to trust on. A special thanks to Isabel Rubio who was responsible for my papers and answered all my questions.
The best service in Toronto, thank you!
Super efficient and accurate, can't recommend this service enough...really impressed!
Outstanding service. I would highly recommend docsbase.
Everything was fast and efficient. Communications were great and a problem happened where Canada Post lost my mail. Management worked with me to assure I wouldn't run into problems in the future. They went out of their way to do things they weren't responsible for doing, in order to help me. Would use again- would recommend to a friend.
The prices are reasonable, service is fast and efficient, highly recomend this company!
We've just received clearance for our dogs! Isabel, Thank you from the bottom of my heart!!!! You were so helpful through the process. I'd like to come and thank you personally once we reach Canada
I am very pleased with the service on translating my documents. Very efficient in terms of the timing and pricing. Thank you very much!
Great, professional work! Fast! Accurate! Will recommend to everyone^) Thank you DocsBase!
AMAZING SERVICE! The price for certified translations is fair and they always reply fast. Isabel was very patient and did a great job, thank you a lot! I definitely recommend them!!!
My Experience with docsbase was excellent, professional, courteous, service. I had done a lot of research on what I thought I needed and Isabel's patience, helpful direction and explanations were invaluable. The service was timely, impeccable, and was exactly what I needed for obtaining my residency in another country. As a tax professional I know how important meticulous accurate information is and I was not disappointed. Thank you very much Isabel.
Good price and they respond almost immediately
Fast superb accurate service!
DocsBase provide excellent and professional services. Ms. Isabel is very quick in replying to emails and I got my translations in less than two days. I highly recommend DocsBase to all who need translations and other official documentation.
I recently used DocsBase services. It was a great experience, all documents were professionally translated and delivered on time. The price is acceptable. Highly recommend this company.
Excellent, professional and efficient service. Ready to assist in any way they can Pleasure dealing with DocsBase!!!
Very competitive prices, fast, accurate, great communication! Would recommend!
Hi DocsBase team, My name is Danila. I’ve been using your service for 2 years. Your team is incredible fast 24/7. Happy to use your service. Awesome! 5+ stars!
I needed translations for my passport stamps. They were very responsive and professional. Work done in just a day.
Needed power of attorney letter translated very quickly and DocsBase performed admirably. Excellent customer service. Great quality work. Best price quoted. Isabel very prompt at answering all my questions. Would highly recommend DocsBase Canada! Florence M.
I was waiting in lobby for 40 mins for anyone to come up and grab my documents. No one appeared though reception guy called twice saying that they have a visitor. Managed to find another translators who care about their clients.
Very professional service. I sent a price enquiry and got answer right away. All emails were replied very fast. I also liked the online payment system which was easy with various payment methods. Translations was completed in second day which I would say is also fast. They offer free normal post deliver too which gives comfort to complete the full translation from home without going there at all. Fully reccommended.
Reliable translation
I recently used the services provided by DocsBase to get some documents translated and certified. I had a very pleasant experience with them and the documents were delivered in the time frame provided in the initial quote. The prices are very decent. Isabel is an amazing person who responded to my emails extremely fast and kept me updated with the progress of the work until the documents were delivered. Excellent service! I will recommend their services to my friends and I'll definitely return to do business with them.
Wonderful service, very professional, affordable, and so quick! Will definitely know where to turn for any future translation needs. Thank you!
Reasonable pricing and very fast delivery, will highly recommend this service.
zero star without a doubt impolite and unprofessional people
Fast turnaround time both for first inquiries and actual translations, very competitive pricing, and extremely helpful and flexible in finding even very short-term solutions.
Certified Translation for Immigration Canada. Very good translation, really helpful staff, they knew exactly what kind of certification I needed for my documents and did the job very quickly at an affordable price. I would definitely use their services again if needed.
I'm very satisfied with DocsBase. All the team have made a great, efficient and fast service.
Great service! Fast and, offer the best price for translation requests. Thanks for your prompt services.
Fast, reliable and reasonable price. I've worked with them several times and highly recommend. It was more convenient and faster than meeting with translators in person. Amazing customer service.
Best experience ever, smooth, fast, high quality service. Very professional staff.
good price and professionaly very fast service . only 5 stars.
Great customer service. Super fast and responsive. I got my translation done in 24 hours.
Cost effective translation service and more. One person in particular went above and beyond for me. Thanks again!
If there was an option of 10 stars, we'd give it to you! Thank you for saving our client's OINP application on Sunday! Excellent translation work and coordination. We owe you
I used this service couple of times for translation and notary. Very reasonable price-wise. The docs were shipped to Vancouver by Canada post, no delay. But looking at the previous comment I guess I might order DHL next time just to be on a safe side.
I needed a certified translation from some educational documents, and Isabel Rubio, Translation Manager from Docsbase, was super kind and helpful. The service was done really fast - they delivered what they promised. I will certainly contact the company, if I need the same service again. I highly recomend the company. Thank you
Well, I understand now why you have so many clients at the reception! Was in the elevator with 3-4 people holding your translations. You guys are really popular and are doing amazing work with certified translations for newcomers like me! Certainly return to you
They work quickly and make good translations, received an my legalized forms yesterday, everything is fine, as always.
Good rates, quick and efficient! Strongly recommended.
Overall a very professional service, very responsive, good value. Would recommend them to anyone looking for a professional translation in a timely manner. Free quote as well ;)
Really great service - VERY fast, high quality, efficient, and very professional. I got all the documents I needed a lot faster than I expected. Alex is fantastic, very responsive and helpful. I will definitely use your service again and recommend to others. Thank you!
Simply amazing! Did my French and Spanish (Mexico) translation here six times. Fast and, so far, best pricing in Toronto. Sarah and Isabel are always great to deal with.
Excellent service, I have used DocsBase services for different translations and they have been really quick and efficient. I would like to thank Isabel, she helpmed with 5 translations within 24 hours, really appreciate.
Amazing service . Speed and quality . ????
Alex & Isabel, thank you so much for high speed and great service. Fast, efficient, professional and affordable all in one.Highly recommended to everyone who needs document translation.
Excellent service. Really fast and reliable. I do recommend.
Quick response and excellent customer service and good translation rates Definitely recommend them
I don’t know why they have more than one star reviews, it looks like a scam, I trusted the positive reviews on google but now I am sure they are all fake, they are very expensive ( I paid 82 dollars for a marriage certificate translation ) and they take their money first then they send you the file to verify by email, the translation was all mistakes in spelling, grammar and meaning, I had to fix the translation myself and send back and when I asked if the translator was proficient in Arabic language because it looked like it was translated by Google translate, Isabel got so defensive and because of my question 3 weeks later I haven’t received my translated documents, I contacted Isabel by email inquiring about my translated documents and she was so aggressive and disrespectful, now I have an appointment with the embassy but no document, if there was negative star evaluation this sham of a business deserves negative 5 stars. Two words for the wise STAY AWAY
Their response was quick, objective and professional. Got my requests done in less than 5 days. They send me a draft to confirm if everything was okay, and gave me an specific digital version for what I needed. Thank you for the great service
The service was very fast and reliable. I will reccomend the company to all my friends.
Great customer service. Nice people. Thanks
delivered fast ss promissed.
Very careful and helpful staff with a high quality service!!! I sure recommend!!
Excellent service, fair priced, very accommodating and real quick. Would definitely recommend!
Very professional and great service, i used their service earlier and i had great fast service. Now i am using their service again. I definately recommend this company for translation.
Very friendly company with faster service. Highly recommended. You are amazing! Appreciate for your job.
Very professional, fast and efficient. I am very happy I found this place to do my translations. If I could give them more than 5 stars I would!
Very affordable and lightning fast delivery. I needed my degree certificate translated for official reasons and was sent a first draft within just a couple of days. Initially, there were some mistakes in translating a few technical terms and official designations, but it was quickly rectified. The whole process was completed within a week after payment. Given the speed and that some translation bureaus sent me quotes three times the amount, I would definitely recommend DocsBase.
Very good job! Did my Spanish and French translations here four times. Really fast and best pricing in Toronto. Sarah and Isabel, thank you so much!
Docbase is very fast, reliable and trustworthy. Even you are not sure about something and need to ask questions, they are very supportive. In future, they will be my 1st again again.
Very efficient. Provided with the translation before the certification for name spelling correction - that was very useful. Also, they email scan of certified copy before mailing the hard copy - so, can submit docs to CIC online before getting the envelope. Price is affordable. Highly satisfied with their service!
I translated passport stamps for pr application and i am very satisfied that translator did all and stamp my file when I came. and when they printed i got coffee. very good service
I payed to translate my marriage documents, they sent to wrong address and never more answered sending again the documents that I paid for. Terrible, stay away from this company. I am not a fake customer, see the attached file. They simply didn´t sent the document or returned my money.
Excellent service! Fast, high quality and professional approach. Next time if I need something to translate, I’ll definitely choose this company again ????????????
Fast service and excellent translations. Everything can be done online which is such a great plus.
I have been using this company to translate documents from Polish to English for the last 4 years Very complex forms and it was done in short time at very affordable price. Dealt with Alex and Isabel and both provided extreme efficient and professional service. Thank you Alex and Isabela and will be back in 2021 Jerzy
Excellent translation service! The service was done really fast - translated documents were delivered to me on time. And I was surprised by the quality and price of service. I would definetly come back.
Used this place for certified translation for my spousal sponsorship's documents. Affordable price, good customer service, quick response.
Outstanding service and very competitive price.
Fast and reliable. Highly recommend their translation services.
В течение 18 часов выполнили перевод с украинского на английский и сертификацию документа. Все онлайн, на электронную почту отвечают моментально. Нужно было срочно поэтому благодарна им безумно! Спасибо!
Incomparable work, costs and attendance. I do really really recommend DocsBase for certified translations!
Great service and prices are much cheaper compared to other places I asked. Thanks!
Best prices in Toronto area so far. Fast and professional. I have worked with them twice and I am very satisfied with the treat and the good translations.
Overall, a great service with excellent quality (not to mention the price). My emails were answered within few minutes, which, nowadays, is something we all are eager to find in any service. Will recommend.
Very fast service, courteous and prompt answers and the best prices. Thank you!
Awful place. The translation was fine but is done buy a third person that sends it to the Docsbase. yhe service is awful. They make you pay prior to the service what take any chance of you to complain or leave you no option other then wait. late to deliver, awfull custumer service. never again
Quick service and responding to emails, excellent translation, recommended to the highest level Thank you Alex.
Very professional, excellent and timely service.
Had my wife's couple passport stamps and visas to be translated to English. Had original scans and scans with directions on them to follow what needs to be translated, marked with green color. You can't miss it unless you're totally careless. And they were. Translated stamp in English to guess what... English! Skipped page-wide visas, both, 2 of 2 skipped - seems they didn't like it. Some Russian guy reached out to speak on the phone, was rude, started to speak Russian right away like I had to understand him. Was telling me something about their lawyer. Honestly I'd question their business culture. But one thing is true - prices are low as the quality is. They charged me around $70. After they refunded I found translators in Alberta for $170 and they did a perfect job. If you want it cheaper and risk your time, future(with such poor outcomes for you immigration processes) and money - go ahead and try them, otherwise - go somewhere else.
My deepest gratitude to Sarah and Dina! thank you for your timely help with proofreading. You guys are the best!
Professional and very quick turnaround time. Thank you to the translator Isabel who has done lots of personal and professional services for us. Highly recommended.
(Translated) In my opinion, great service. They did everything on time, checked all names and surnames ten times, told where to carry documents and how to submit. Very friendly guys and very reasonable prices. Coffee is also served delicious :) (Original) По-моему, отличный сервис. Все сделали вовремя, десять раз перепроверили все имена и фамилии, рассказали куда нести документы и как куда подаваться. Очень доброжелательные ребята и очень разумные цены. Кофе тоже угощают вкусным :)
I am a very satisfied client. Your company handled my request in a very prompt and professional manner. Always available to answer any questions. Great team and great service - keep up the good work. I would highly recommend your company. Personal thanks to Alex and Isabel.
I really recommend The Docsbase work, they are very efficient and fast! They work very well and I’m very satisfied with their services!!!!
Excellent service, quick and inexpensive. Immediate response, document translated within 1 business day. Highly recommended. Thank you Isabel.
If there was an option of 7 stars I would have given this to them. I needed translations for my Citizenship Application. I used to live in Saudi Arabia and hence had over 50 stamps on three separate passports. All local Calgary translators quoted me over 150 to do this job. I was hoping somebody will do it for a 100. I emailed DocBase and they gave me a price of approx. 70 bucks. Promptly accepted, having doubts in my mind for the service I am gonna get. Extremely responsive team, especially Translation Manager Isabel. They gave me a draft in less two days and I reviewed it and returned it back to them and the original translation came in the mail within three days. I was super impressed, very professional looking documents and all done in time and an extremely reasonable cost. A month later I was required to get the translation for my parents Marriage Certificate. Again, extremely responsive, Isabel, had it all sorted out for me in less than two days. I missed a spelling mistake after I had accepted the draft. They had it all finalized and put in the mail, I emailed her to ask for this correction, she had it all taken care of. I was in my mind ready for a cost to this blunder of mine but she took care of it. That's why I would say, they are the best translator I have ever used and trust me I have used many, being from an Arab country where everything is in Arabic. If I were to describe them in one line, 'The most Canadian translator in Canada', now you all know what being Canadian entails !! Cheers.
Highly recommend this company excellent service and low cost..
(Translated) Guys can go without fear. Price much lower than in Brazil (+ - half the prices I found in my city), fast work, 24hr service even on weekends. (Original) Galera pode ir sem medo. Preço muito mais baixo do que no Brasil (+- metade dos preços que eu encontrei a minha cidade), trabalho rápido, atendimento 24hr inclusive nos finais de semana.
Thank you guys! Isabel is no doubt the most professional translation coordinator I met!!!
quick and perfect job, 24/hrs service, customer care answering you back in 0 time! 3 criminal record done in about 32 hrs. flawless if this wasn't enough, one of the cheapest around
Excellent, Every time I used Docbase I get the best solution.
DocsBase translated my documents very quickly, they have very experienced translators. I liked their flexibility in accepting different methods of payment. Definitely recommend this service, and I will be happy to reach out to them in the future.
Amazingly efficient, cost effective and professional service. Though my requirement was just a one pager document to be translated, I am immensely impressed at the prompt responses, clear pricing and error free translation that they provided. Thank you Alex and team and look forward to using your services, anytime in the future the need arises.