Reviews of BMO Bank of Montreal (Translator)

Tomas Bodnar

Pretty fast like a tiger lol

Samara Drewe

During certain demanding time in a day, clients are required patience on line up. But, those customer representatives skills are talented and generous to provide better services to each client. Look like senior position staffs back up appropriately their team once it get busier. I receive certain tips for daily banking from them time to time. Thanks BMO.

Jim Roy

Amazing service and friendly service people who know their jobs. So thankful for all that Joellen did for me. Just fabulous. Sure recommended to use this bank for your needs.

Ram Srivatsan

So patient. So helpful. So good. Offers of help proactively.

Crayons4Lunch

Fast service

D Q

I have dealt with every major bank both as a personal and buisness customer. None has gone so far out of their way like BMO to accomodate me

Pat Stoner

Just had head office call to apologize for this branch not trying what so ever to get our mortgage carried over and not being able to explain in the past 2 years why... You should be shut down. Horrible customer service.

Sharon MacSweyn

Experience was good.

S C

I just use the bank machine and thats all I use because the staff are not very smart if I need to talk to anyone I go to st Catharines main branch because there very knowledgeable and know how to help people the branch in port are very ignorant

Terry Langer

good

Johnny User

I hate waiting in line, lol, but I guess that's just a part of life(~4☆); friendly, helpful, courteous.

Steven Schweitzer

This bank closed my account and then is asking me for the money I owe on my card?? But then, they are telling me that I do not have an account anymore so I cannot make any payment...? You guys are screwing up with people's life because you don't know how to do your job? Never seen such dumb people.

Rémi St-Jean

Great service

MarcoinTheMountains Michayluk

Always a welcoming greeting when you walk in! Service is excellent.

Cher “微笑みの仮面”

Amazing Customer service!

Walter Blagdon

Trying to call someone directly at the bank is pretty much impossible. They redirect the call to a call center outside the province/county and put you on hold for 30min.

Caleb Swagg888

Moved to this bank because their closing hours were 5:30, later changed closing hours to 3pm

Gavin Paisley

I love BMO, the staff is so friendly and helpful. I tend to go in every couple of weeks to do my deposits in person instead of through the machine. I don’t even mind waiting in line because I know when I get to the teller, I will get the best service. My only wish is that they had photo deposit because I can’t get into the bank without having to take an hour off from work.

Kevin Ballantyne

Been with them for well over 10 years. Respectful and efficient service. Just wish they would be open longer

Kaily Sparks

Joke of a company, they don't even apologize when they screw up your information, forcing the customer to just over pay to make up for their mistakes. Never will i ever willingly deal with this company.

J MJ

Friendly, beautiful and helpful staff

Blake Wald

I'm vary unhappy with my bank from the atm being constantly broken.the bs hope's they make there corporate customers jump therw. I should have went somewhere else to set up my company's banking.

Trebor Zepolac

love this place..

cease99

Still waiting on hold to talk to someone.... trying to get info through telephone banking is extremely painful. Trying to get hold of anyone doesn't work. Left messages all week long, seems like they don't want my business.

Tanya Widow

Horrible customer service, rude and was told to go to a different bank.

Warren Harapiak

Had a bad experience here today. I went to a teller and just wanted to make a simple withdrawal but some other worker came out of no where aggressively asking me personal questions and I never even asked her for help or anything. Did not appreciate it. I had a threatened feeling from her and left feeling sad. I did not do anything wrong and she should have talked nicely but she had a mean wicked tone to her voice. Totally unnecessary. I told the teller she made me feel bad. But at least now I know not to go to that bank because of that woman

Shirley Harper

Only one teller when I went in 430 on a Saturday. No people. The teller was fantastic. She helped quivkly. We had a little misunderstanding, speaking through masks. But it was quickly rectified and I was on my way. I cannot remember her name but she went to school in London. We had some laughs. I think the misunderstanding was she was remembering her youth! Very personable. Good to have small town treatmenr!

Melissa Barsi

Continue to increase fees and decrese perks. Will be making a change in the near future.

Jason Smith

(Translated) I once dealt with travellers' cheques here, and a Japanese female traveler was very kind. (Original) 曾在此處理過旅行支票問題，有位日籍的女行員心地很好。

kathy penhall

Clean. Friendly staff. Excellent exchange rates. I would highly recommend this BMO branch.

Human Being

Went to BMO Tuesday 12th. Was a line up outside. I must say, very quick and very respectful of the social distancing. Great job BMO GP!!! Excellent PR! ????

Kayla George

Love BMO! Always get great service and friendly staff.

Robyn Campbell

Horrible Business banking service. I have a small Business and had an phone appointment 2 weeks ago. After a short conversation, I was told that the person I was speaking to did not no the answer to the question I had. She said she would call back that day however after 2 weeks, sending 2 emails and leaving 1 voicemail, I still have not heard back. Not a peep. Nothing.

morgan suurd

I have been trying to book an appointment with this branch but several choose-your-own-adventures on the phone were a dead end, claiming their mailbox was not set up. I'm writing this review while still on hold. I do not appreciate you wasting an hour of my time so you can save $5 in customer support wages. Is this the type of service customers can expect in the future? No thanks.

Keith Lapp

I second what previous bank said. Worst bank ever, no tellers and 2 people work there. Also ignorant

Paul Terrio

(Translated) BMO is the bank Worst ever !!!!!! (Original) BMO is the worst bank ever!!!!!!

Derek Germain

I will need to agree with previous comments. I understand COVID, but to close for 45 minutes during lunch when they are only opened for 5 hours does not make sense. Also frustrated with the wait times at the branch.

bailey Jacklynn

For change

Caly-Anne Girouard

I had a meeting with Xiao (Angela) regarding an investment plan and she was absolutely amazing. She walked me through all of my options in great detail and with genuine patience. She was extremely knowledgeable and immediately earned my trust. It was clear that she cared about my financial success. I am not one to typically leave reviews, but the service provided by Xiao definitely warranted it.