You have the information of real people like you who purchased the services and products of Bed Bath & Beyond (Translator) in the territory of Banff (Canada).
To this day the business has a rating of 4 stars over 5 and that score has been calculated on 127 reviews.
You may have noticed that the average score it has is very high, and it is founded on a very high number of scores, so we may think that the evaluation is very reliable. If many people have bothered to value when they are happy with the business, is that it works.
As you know, we do not usually bother to set reviews when they are positive and we usually do it only if we have had a problem or incidence...
This Translator belongs to the category of Department store.
Nice store but it was a bit cluttered when I was there.
Great selection of household items. If you can't find it elsewhere you can probably find it here.
Fantastic store for many things
Interesting product range ... Ample and convenient parking
Lots of kitchen items, great ideas f gifts, and travelling
Awsome service ! ☺
Helpful staff and cool selection of kitchen items. There is a variety of products to look at so check it out and have a walk through. The discounts on certain items are tough to beat.
Found what I was looking for staff very attentive
Great items on sale. Easy to move around the store and lots of staff to answer questions
Place was clean and staff friendly.
Clean, easy to get around. Not too busy during these COVID times.
The staff here are really friendly. I always get asked if I need assistance and I never wait long in the check-out line. My reason for the 4 stars is just the prices are sometimes a little much. I never shop here without a coupon.
Good service
Exceptional staff. Good quality products
Everything about this Location is awesome and we have had a wonderful experience????????????
Lots of great options for the bathroom, and kitchen. The prices are reasonable and the staff is friendly.
Pricey, but the service is always quality and I like the products.
They always have what I'm looking for, and made shopping off my friend's wedding registry a breeze!
Good selection of kitchen, bath, and gadgetry. My biggest problem is remembering it's there. Might benefit from a better location.
Love it..#1
There's a decent selection of product but it's very hard to find someone to assist. We were also treated pretty poorly by one of the managers.
Really, letting a customer stand in your social distancing lineup without her mask on!!! Other shoppers in the line commenting but all employees mute. Can't enforce the rules I was told. Come on lets ALL play by the rules.
They have what u need even things u don't need
Service is weak but product selection is good with reasonable prices.
They have some random things you wouldn't find elsewhere but also don't have some basic things you'd expect to find easily
Best selection of towels!!! Be ready to pay $35+ for bath size but worth it.
lots of good stuff for the kitchen, bathroom and other rooms
Iam partly deaf an blind once notice very good response
BB&B had the items we required, and gave us a 20% discount. What is not to like?
So much stock to check out!!
Quality items
Nice place, pretty similar to most I've been to
Great place to buy small trinkets and contemporary items
Great variety for your home needs
My item was not physically available at this location, but the service representative (Elena) was extremely helpful as she helped placed the order online to have it shipped directly to my home. Outstanding service! Thanks Elena.
Payment machines here are pretty bad.
Pretty terrible customer service. In a world of closing big box stores- you would think customer retention would be important. I no longer have any reason to shop here. There was a mix up with a faulty product I had bought and for some reason the skew didn’t match something they had in store, even with my receipt they would not do the return. I get that there was obviously a mistake at some point - but their policy is not “customer is right”. Avoid this store if you want the experience of being able to return items to a brick and mortar store.
Ok but stock is always low but they order to your house for free!
Found exactly what I needed!
Good selection, quality products.
Made an online order for pickup. It was ready for pick up within minutes. With the sale and online coupon, I saved about 40%! Very friendly staff.
The staff has always been rather friendly and helpful. Sometimes, I just dont want to search, I ask an associate for help and they can point me in the right direction straight away. Everything is generally easy to access and very visible. Making a nice bathroom set or bedroom set is quite easy. Parking has always been rather accessible. If I were to have any complaint, it would be on the price of product, that being said, it is often a quality product. The products I have purchased will last a long time. If you are willing to make the investment, you may have a lovely home, with quality product. I purchased my bathroom set piece by piece over the course of several visits, due to a tight budget.
I have to change my review from 1 star to 5 stars. Liz from (Facebook customer service) and Lucia from The Calgary South Location (Chinook) really worked hard to make us go from dissatisfied to very satisfied customers. Thank you! And we will shop here again.
Two staff members were very helpful. The price was better than at a competitor and although Amazon advertised a lower price we purchased it from the physical store.
Order a record player online. The table is wobbly AF. Wrote a couple emails about this to see if it was normal or could be replaced with one that is better functioning over a month and a half ago. Still waiting a reply......
Great customer service. That to mean means a lot.
It offers a wide varieties of house hold items.
Great stuff! Better to shop with a coupon!!!
Service was great. Fast and friendly. Thank you!
The staff are very nice but didnt have a lot of luck with product info this visit.
Very poor customer service
Very helpfully staff. Found what I needed.
Had what we went for, however I always find it is on the pricey side compared to other places.
5 or 6 staff members followed me around the whole store & each time i looked over at them they starred back while still chatting with colleagues, when I confronted them two ladies said it was only protocol, which I understand but in this circumstance basically the whole staff was not only following me but starring at me in an unfriendly manner. I don’t think I looked like a threat to anyone, I was wearing my winter coat with baggy slacks & a very expensive purse which shouldn’t give off the impression that i’m in any way a thief, so I politely went about my business & walked to the checkout to pay for my white basic duvet (which did not display the price anywhere near where it was stocked) & when i saw that it was 555$ I couldn’t believe my eyes. I admit I was not so polite when I told them I was going to buy it somewhere else & how overpriced the blanket was while I walked out but I can tell ya that I’m never shopping there again & i’m definitely going out of my way to get everyone i know to stop as well. However this was by far the worst costumer service I have ever received & Hope to contact whoever is in charge of the staff members at this particular location.
Awesome decor and everything you would ever need for your home and more!
Very knowledgable staff.
Products are good
A one star because the night manager will try everything and everything to make sure you have a terrible experience. Try going before 3pm.
Lots of selection and different things to look at. A bit pricey maybe but kinda goes with the territory.
Enjoy shopping here, with a lot of options
2 ladies helped me with what I was looking for very quickly.
I went to the Glenmore and MacLeod Body Bath and Beyond store to exchange (not return!) a new product I received as a gift. I didn’t have a receipt as a friend of mine doesn’t know that I want to exchange it and I don’t want to upset her saying that her gift didn’t work for me. I was refused any help as “the system will not allow me to do an exchange without a receipt “. The manager, Renooka (I hope my spelling is correct as neither her nor the associate who called her were wearing the name tags) didn’t even try to help and was just saying “come with a receipt “. Very dissatisfying shopping experience!
Good staff great product
I think it is a bit of a cheap business practice to deduct 20% off of a return without a receipt. Kind of double dipping off of customers. I won't be making any future purchases here as a result.
It was nice to actually walk in and know the quality of products. Covid seems to have taken a bite out of the available stock.
Nice clean store. Great for getting things for bedrooms, bathrooms and other rooms.
It is Christmas time so it is very busy but I love getting odd items there that are fun and very useful.i love the bath section for shower curtains and they have wonderful curtain sales.
Got wanted. Friendly, very helpful staff.
Well-stocked store, lots of choices. Helpful friendly staff. Too bad they don't do Airmiles.
Some great decor items, but some rather over priced rather junky furniture. You have to look for a deal - as u always should be anyway.
Always exceeds our expectations every time we go in there. We will drive out of our way (past competitors and other BB&B locations to come here) Ask For Lawney Gordon, his professionalism knowledge and personality is above and beyond each time.
Went to the store located in Mcleod and I was asked by 4 different store clerks if I needed help, this was a bit to much and it made feel unwelcomed to browse and look for things at my own pace. I finally decided to leave, and I did buy a bench, a desk and a cushion in wayfair and amazon. I would rather buy in person and locally but this wasn’t the best experience, and maybe it is because of the covid stress, so I hope it gets better.
It's such a great store, the employees are so helpful
Really like this bed bath and beyond. It's really clean and the staff are friendly. Nice quality goods with mixed prices. Some sales are good and some items are fairly priced and others outrageously expensive, it's a spectrum. This store has a wide selection with new goods frequently coming in so it's always fun to walk around in.
Great deals for home shopping. We went when there were sales on Blackout curtains.
During the covid-19 they close their store and only allowed the curve pick up but the website is broken and it does not let you view everything thats actually in the store I used to like this place but the pandemic is showing their true colours
Well, I started shopping online because I am being bombarded by emails since I made a Christmas purchase, by a coupon offer. I got ALL THE WAY to the end and found i could only use pay pal. How frustrating. I dont use PayPal. No other options. So I went shopping in store to use the coupon. It was fine. A little confusing figuring out how the coupon was applied, but the sales clerk was helpful in the end explaining the receipt.
Big selection but way over priced.
I love Bed Bath & Beyond! They have great products and lots of coupons. The staff is always friendly as well.
The baby section is a joke. They have barely a fraction of the products they have online and stuff that they should have is never stocked or organized well.
Good store lots of options
A lot bigger place than expected it would be. Lots of variety. If you have a coupon, read it carefully. There is a long list of things you can't use a coupon on there. Still, it's pretty impressive what's there.
Very helpful staff.
Very pleasant staff and clean store
Beautiful clean store and super friendly and helpful staff..
Great service.
They have huge selection and the staff are friendly. I would recommend signing up for the emails, they always have a 20% off coupon that can pretty much be used on anything.
Good customer service.
Ugggggggggggg. LOL If you haven’t purchased the UGG Flannel sheets you haven’t slept properly. Love them. Love this store
I was looking for a specific item and the staff at the Customer Service desk were quick to help. The young staff member in the section required was very helpful and led me to the exact item I required. So great! The store was clean, and displays of new items made for an hour well spent looking at everything. I love all the little space saving items, from hanger clips to drawer dividers. I'll be back.
Not so sure about the bath part but Shirley gave me the best bed and beyond.
Good choices for pillows, curtains and kitchen stuffs. Sign up for their email to get 20% off on your first purchase.
Standard BB&B outlet with a broad selection of home and kitchen appliances and domestic merchandise. They offer a 20% coupon on a regular basis if you sign up from their website. The staff at this location has always been helpful and courteous in my experience but the staff turnover is high.
Clean and found out I needed quickly
Good selection, but too pricy.
Big location. Generally wouldn't suggest buying anything at regular price however. There are always 20% off one item coupons available online.
Showed they had stock of an item and they didn't. Not the first time. I won't shop at BBB anymore.
Was not happy with the staff, I went to this location for the salt lamp. The boxes was all over the place not sure which one is the biggest size i was looking for so I opened 1 box to check out it’s the size and the condition of the lamp, but there was a lady come forward to me and her attitude was not very nice . Don’t know who she is but this is not very friendly and I will not come back.
They have a different variety than in usual home departmental stores, so if one is looking for unusual and unique stuff should go there
Great customer service
Good overall, love the large selection. You can usually find speciality items and additional things you never even knew you needed. Prices can be a little steep sometimes but all in all the go to kitchen, bathroom, and bedroom place lol
I found what I needed at the advertised price. There is an abundance of floor associates offering help.
Not impressed with the lack of glassware selection.
The check out counter clerk was rude, lazy and totally ignorant. The register said 1 price and the sign another on the product we were wanting to purchase. She said "oh well" "nothing I can do". My husband went and got the sign advertising the item we would have purchased, she said "well it's not in the register so I can't sell it for that price.... what else do you want". We left our entire cart and walked out hearing her complaining that "she was due a break and where was a replacement." If she were my staff she'd be replaced alright! You have good products but some of your staff will be your downfall. Won't be back.
Helpful staff and always has what I'm looking for in stock
The store itself has a lot of products but the lack of customer service is horrible. Me and my partner were looking at buying massage chair but were unsure of the features we were looking for. We must have been standing there for 30 mins looking at all the models and not one single employee greeted us or asked us if we needed help and walked by 3 times. We found one that we liked but again there were no prices underneath or anywhere and most stores would honor that price or give you a discount since its not the customer fault if you do not mark items correctly. They then say well sorry its not that price , which ok fine but no discount? , we then ask what they recommend as there is a huge price difference for both massages we were looking at ....neither of the employee's knew anything about the products and couldn't give us a solid response other then it goes up and down your back. I think since me and my partner look young they assumed that we were not going to buy anything but i was willing to spend upwards of 300$ so they lost a huge sale. It seems as if this store only wants you to get out as soon as possible , and i was not going to buy anything cause i bet the return policy would be a joke. I would not recommend going to this location. I think there are way better ones around the city. My tip would be train the staff better and knowledge in the products would be useful.
They had everything I wanted to organize my spices and cutlery. Excellent service too.
This store is over stocked making it difficult to get around.
Good, well organized and stocked location. Service here is pretty good. Holiday season can get quite busy. Make sure you sign up to receive the 20% coupons that come out regularly. Makes all the difference on your larger purchases!
Really nice, I liked it
Enjoy finding new and different items to make life easier.
A horrifying monetary black hole for home necessity nuts and bolts. Nice to walk around, but dangerous. Proceed at own risk.
Nice selection of products throughout the store.
Super selection of duvets and covers. All sizes available. Staff was great at assisting to pick out what I needed. Store was clean.
Had what I wanted. I know the prices are high but still higher then what I expected. Still a great store to shop at. Staff was friendly as well. Helped me find what I was looking for.
average selection but great staff
It's slightly overpriced. Same things are costly compared with other stores. Also no sale deals on boxing day!
Everytime i have gone to this store to purchase a product they tell me theh only sell it online. Not impressed with this store.
BUYER BEWARE, don't visit in the winter. The staff at the Bed Bath and Beyond, near Chinook mall in Calgary, is known for being negligent with the store's maintenance and safety for its customers, as they do not ensure the that the sidewalk attached to their building is clear and salted / sanded which results in cases of brain injury. The quality of the goods and prices is not worth the cost of physical harm, especially when you can order it through better vendors online, and have it delivered to your home safely.
Nice clean store with lots of gift items
Good place always seem to have that odd thing your looking for
Not what you'd expect. But the deals on fans are amazing.
Clean and organized. The staff personel are extremely friendly and cheerful.
DON’T DO CURBSIDE PICKUP. Ordered online and paid Sunday. BBB cancelled order Thursday AM. REFUND TAKES 3-5 BUSINESS DAYS
Are you located in Chinook Center?
Many kitchen thing to choices
Well laid out store. Good products. A little on the pricier side.
Good service . I hope they can get firm pillows .
Just like any other bed bath and beyond store. We bought our tree here but had to return it for the missing stand. Return was easy but we had to find the replacement tree ourselves. It would have been a better service experience if they just let us wait in the counter while they get the replacement.
Great staff. Parking lot snow needs.to be cleared.
Always busy but some great buys
Website said that item I wanted was in stock at this store. Drove across town to get said item and was told it was not in stock and that the website was wrong. Was able to order for less money and ship faster using Amazon Prime. This is why retail is dying.
I loved our visit. We bought over 200.00 in product with help from Tari, Tanner, and several others. Staff were helpful , professional and courteous. Our items were put through the cash register quite efficiently.
Crowded, did not have much quality merchandise. Seemed like most was run of the mill cheap stuff.
Had exactly what I needed
Excellent customer service, from Timothy!
I really like their hours here, it's nice to get some shopping done early morning when it's quiet. Lots of stock and easy to navigate
Nothing to be found on the products I was looking for.
This is a really nice store and kept very clean and organized. I went in today and got great help buying a gift from someone's wedding registration. I'd recommend looking here for anything for your home or a gift.
Wide selection of housewares. Ample parking. Convenient access adjacent to Home Depot and off McLeod Trail.
Super fast and accurate curbside pickup.
Great place to find deals on kitchen wares, bathroom materials and other good A lot of things to look at and buy.
The staff were lying about their refund policy to prevent me from refunding They were claiming that the No Hassle Refund Policy is only good on product purchased within a year, after that I have good through manufacture
They replaced the broken mirror and had a great selection of some additional items I needed. Customer service was excellent!
I was gifted an Ugg dog sweater from a family member. Unfortunately I already had this dog sweater, So I thought I would go into the store and simply ask for a exchange/store credit. I went to the cashier and asked if I could exchange or get a store credit for the item. Since clearly my dog already had one.. he was wearing it. He turned around and asked I assume was a leader or manager if he could and the lady had a disgusted face on and said no. I said I just wanted an exchange or a store credit so I can buy something else. Again, in a disgusted face I was told no. It's the Christmas season, lots of people are getting gifts and not everyone has a gift receipt. I'm not asking for cash, I wanted a simple store credit. I love my Bed Bath & Beyond, but this was horrible.
Love this place so much to look at
Staff were very helpful! The layout of the store is definitely a bit confusing, especially coming from shopping at the Brentwood store. It feels a bit labrynthian and dark with the multitude of "rooms" for merchandise around the store.
I love shopping at this location. Tim is a great help!
They have a lot of variety of home prodding, all beautiful for different tastes and budgets
Great selection and very helpful and knowledgable staff.
Some picture frames fell off the shelf and the glass left a big gash in my leg, the staff couldn't even find a first aid kit , they finally found a bandaid & an alcohol wipe , they took my name and phone number & said management would be in touch with me but no one ever called me. Terrible service.
A medium-sized store off glenmore trail but well organized ans things are easy to find. The staff are always on hand to help you find what you need.
Unique products and good prices
Sometimes you can get some good $ deals on Clearance items. Otherwise, their stuff is quite $ expensive. Sometimes you can find some unique, useful, small, items there.
Very happy with the service I got on a return. Thank you.
Such a friendly environment, everyone is so helpful! I really enjoy my shopping experience
Staff are friendly and very helpful
Excellent customer service. I had to exchange a product and Robert helped me. He was so kind and knowledgeable, he made it easy and stress free
We found the home items we need, with excellent quality, service and savings.
Always accommodating to the customer's needs. Great policies, staff and chain to shop at.
Lots of different items here. Check online for coupons before you go! Often have discount coupons online.
Nice and clean Place to shop
Decent place that is always well stocked. Staff are friendly and generally knowledgable. Tills are well staffed and even during busy times, the lineups are quick and painless. They have a great return policy and never had a problem with that. All in all. Great location.
Chinook store didn't have product but advised that this one did. New store with good layout
Meh. Nothing great here. Most items overpriced.
There is some cute stuff here but it lacks so much variety. Everything is in pale colours and is over priced, wasnt really even worth visiting. Very disappointed.
Exceptional service every direction I turned!
I'm not a decorator type guy and prefer the handyman and sports stores, but can find many things here that I can't find there, such as fabric glue and specific kitchen gadgets.They have the best pull out kitchen shelves we were able to find anywhere.
Staff was very helpful and polite thank you!
Lots of great products to buy, other shopping close buy, on a main route, store is clean,and staff is friendly.
Lots of stuff for the house. Prices are a bit higher than the average store
A little overpriced on some things
I find they have fairly good quality items however, too high priced compared to most other stores selling same or better quality with larger varieties to choose from.
Great shopping experience. Cashier could stand to learn a bit about providing better customer service though!
I like the selection of home stuff and the discount vouchers that they email frequently. The return policy is great too.
Bed Bath and Beyond Expectations! Jo-Jo was fantastic at heing both knowledgable and approachable. She works in the bedroom area, at least that is where i met her and needed her help with. As a guy, I know some things about bed dressing, but not a ton. I found Jo-Jo's explanations easy to follow. She knew where the items would be and took the time to walk with me to get them. She even helped me get a cart knowing that I would need one. After making sure that I had everything I needed I was placed in the capable hands of Deepa at the front. She was friendly and efficient as well. The cavernous store with tons of stock is not so intimidating when you have capable guides to assist you through. Without them I very likely would have either left empty handed or with a quarter of what I did purchase. Guys, this is a good place to go for the wife. The staff will help you look like a Superstar.
Great. Helpful staff. Great selection.
They have lots of different things for your household needs.
UPDATED REVIEW: General Customer service is good and returns are handled well. Had previously given them 3-star but that was influenced by a hostile manager with flambouyant airs of grandeur...haven't seen him in a while so maybe he moved-on. Rest of the staff are good and felt it was fair to give the store a better rating because of their efforts.
Great place for anything you need for your home
Best smelling store in the world. Very sweet and knowledgeable staff.
very helpful and friendly staff
I just don't seem to be able to find quality items for a reasonable price from here anymore. I have started making my purchases elsewhere.
Great stuff and staff
Courteous and helpful staff
Great store always a ton of staff but not to helpful
Do not order anything from them online. It's beyond ridiculous. They provide a tracking number that shows delivery to customs and nothing past that. I've now been on hold twice for over 2 hours each time and nothing was provided other than "it's on the way". Once my payment is taken I expect to be able to track my package. I will absolutely never order from here again. If a zero star was an option they would get that. Update: My package arrived (Non Stick Pans) they arrived dented with almost no packing materials in the box. The option was to ship it back and wait for new ones to be shipped. What a gong show. Never again will I order from them. There are too many options that provide way better customer service.
Extremely good service from this location. I was greeted multiple times and the floor associate was very helpful on me finding a good pillow.
Home essentials at its peak. Helpful staff. Looove the in-store entertainment, I was grooving while shopping ????????
Good selection, lots of parking.
A little expensuve but unique
Clean, well organized and friendly staff.
Cashier was very friendly and nice, think his name was Tristan and he was really helpful to my questions
Nice but a bit pricey
Good place ... lots of selections
Always an interesting place to shop for home goodies. This time I snagged some cushion rugs for our RV and incredibly low, bargain price! If you hunt, there is almost always a deal to be had here
Great store for whatever you are looking for
Purchased my last Christmas gift today!
Lots of home decor and unique tech buys
I really should stop going in here with people, I always find something to buy. Always neat and clean and organized.
Always great service. Remember to use your coupons when shopping here
Love the layout of the store in the way it looks lots of items to choose from and products for your home. This is probably the most amount of products you can find for your home in one spot. Everything from Vitamix to pillows! this is a busy location so if you do not like crowds try to go at an off time
I can never find what I want and it is very expensive compared to what you can get from Amazon.
It's the best place for all your home needs -all under one roof. Always a delight to shop there.
Totally botched the only Christmas gift that my wife asked for, ordered early to avoid any surprise with stock or shipping and received a factory damaged item. I called and spoke with the sales associate who checked and was told that as long as I returned it that day I would definitely have it for Christmas morning... Days later an email from "BED BATH AND BEOND" informing me that I am not going to be receiving any item at anytime as stock is depleted. I had the opportunity to drive across town and pick up the item at two stores that had stock and was told by the two sales associates that traveling to the other stores was unnecessary and promised that I would have the item for sure by the 24th!! I don't hold the sales associates responsible, I refer to the training personnel and the management, for dereliction of their responsibilities to offer the basics of making sure their patrons are dealt with in a timely responsible and 'kind' way... Not exactly too much to ask for!!! "...UPSET PATRON IS A PATRON NO MORE "
Pretty standard BB&B. Lots of variety, everything you could possibly need for your home. A bit pricey but there are frequently specials, sales and a regular 20% off coupon that is emailed out. The staff here are usually very friendly... A little too attentive at times but friendly none the less.
Very open store alot of space. Following Covid Protocols very well.. Bit expensive, have to look around to have good deals or stuff on sale.
Average experience. Nothing stand out and nothing wrong.
The worst costumer service I have ever experienced! One of the cashiers ( unfortunately can not remember her name on May 15th 2021, at 11:45am) she was absolutely rude and treated us so badly since we were trying to use our online coupon. I never will recommend this branch to any respectable person
I tested out their curbside pick up service yesterday. Their weren't very many people in the store by the look of the parking lot. However, I noticed one other person using the same service - who was there before me. It took more than 20 minutes after following their instructions listed, for the young lady to bring me my things. I was a bit disappointed in the speed of their service but I was thrilled to get my order. I am looking forward to have MG new plates for Easter!!!
Good little store, huge selections of products. A bit pricey sometimes but they have really good sales, you have to visit constantly. They do have some nerdy themed stuff as well. Friendly staff, maybe a bit too friendly in that they don't seem to read "headphone" language. For someone with anxiety and or social issues please read the language. But overall a great place for bed, bath, kitchen... you know... beyond!
Super Kind and such Friendly helpful Service Thank you so very much!
I love it. Great selection. Email coupons. Very clean and organized
Customer service is awful. Would stay away. My wife and I had our wedding registry through them and easily spent a thousand dollars on things to set up our condo after the wedding. After 6 months one of the pots that we bought with a set from them started to fall a part and the non-stick lining began to flake off. When we showed up with the faulty pot and receipt in hand the clerk looked at us very unimpressed and let us know she had these pots for 10 years and "she's never had this issue." After the manager of cookware came over, she just looked at us and said we probably used them in a way we shouldn't have and waited for us to leave. Absolutely no effort to help us in any way, just kept telling us we were the problem and looking annoyed with us. After we decided to contact Calphalon (the company that made the cookware set) they immediately responded, apologized and agreed to send us a new replacement with no cost to us. Have had better experiences at other bed bath and beyond's but this one seems to consistently have poor customer service. Doubt we will be back to this location.
The best service to date, a pleasure to shop
Took a while to find one of the two items we actually came for - a clothes drying rack. When we finally found it, they were out of reach... Mostly. We managed to reach the item on our own, which is fine because we can be super antisocial when shopping. The level of staff asking if you need assistance is more than acceptable. Our cashier Tanner was an absolute delight.
Good selection and friendly staff
love this store. It is decently priced, there is kind and helpful staff and the stuff is high quality. love it.
Good selection, way too many smells in the air (not good if you are allergic to perfumes etc)
Friendly service and cool selections (Beyond)
Always find what I am looking for. Very pleasant cashier.
Staff was very friendly and helpful. Store was a bit busy, but till lines moved very quickly.
I was looking for a pretty obscure item that i couldn't find. I asked one of the staff, and they knew instantly what i was talking about. He didn't just tell me where it was, he walked me around the store to show me exactly where it was on display.
Good. Not a lot if staff to help. But it was OK.
Closed down and no longer a BB&B
I can always find what I'm looking for plus more. Friendly and helpful staff. Very similar to the old Linen & Things.
Customer service doesn't get much worse than this chain
So many amazing things! I could spend hours in here! Friendly staff!
Great staff at this location and the store is always well stocked and clean.
Love this store. I could spend my paycheck here lol
Marge & Taran were incredible! So thankful that they were able to help us with all of our questions. Excellent service from start to finish.
Hard pressed to find staff on the floor to help, usually have to go looking for someone.
It has gone a bit down hill less gadgets and less customer service.
If you like quality household gadgets this is the place to go!
These guys are consistent great. Staff have gone out of their way to help recommend products and give clear pros and cons of different items. Great selection and very clean store
The contactless curbside pickup was great and so quick, much appreciated!
Today was my first adventure on Bed Bath & Beyond. The staff were super friendly. Found most of what I needed. What I couldn't find, staff helped me look online and order what I couldn't get in the store. I will definitely be shopping there again ????
Eh, didn't have what I was looking for. They're usually good for that.
They have everything you need for your house Love that store
I like this store a lot. This is my fave BB&B location. It’s busy but never feels cramped. Huge selection of anything you could ever need, and tonnes of stuff no one ever needs but is fun!! The staff here are always friendly and I’ve never had an issue here. The only downside of them, and this is NOT this location alone, the pricing tends to be a little high on some of their kitchen items. The pots and pans you can get cheaper at Canadian tire and same with most knife sets and dishes. They have a lot of fun items you can’t find elsewhere.
Can't spend long moments in there, but it has some cool stuff.
great staff very knowledgeable and respectfull
Nice store with lots of nice things. Bought a men's electric razor at a very good price.
Walked in, showed an associate a picture of what I was looking for, she directed me right to them and I was out in less than 5! :)
Silk pillowcase selection was almost non-existent. Ordered a pillow for in store pickup, with a 20% off coupon. Pillow was $10 cheaper in store WITHOUT the coupon. Shop in store for better deals.
This place knows their stuff!! I was looking for something real specific and they knew if it was in the back or when it was coming back in inventory and what other options they had without going into a computer. I ended up ordering the item from BBB online store, but still great service in store!
Good selection of products, not a great location for the store.
It is very frustrating in these times when the economy is suffering to experience poor customer service. I just really wanted to freshen up my bedroom with a new duvet, sheets and pillows. The bedding section is a bit overwhelming and the only time I encountered a sales person they asked me “are you finding everything?”, I responded that I could not find one that l liked yet. Her response was to say “ok” and walk away. I wandered in the section for another 30 minutes before I gave up and left. I guess no New bedding for me. I won’t be back.
I just wanted some big pillows for a day bed. All the cushions were too small, UGG brand, and insanely expensive.
Good selection, extremely friendly & helpful staff!
Leslie, thank you for gracing me with your absolutely delightful customer service today. You made my day! They are lucky to have such valuable employees... all the staff are helpful and kind. And of course - it’s a fantastic store too, so much variety of different products to chose from, and great sales. I will be back to get all my home needs, always!
We went here to do our registry for our wedding. The service we received was excellent. We enjoyed every second of it. They gave us a coffee, guided us through the store, and helped us keep focused on our list we had made. Cant wait to go back and finish.
Efficient checkout.
Went to buy a waffle iron that was on sale. It was the display unit. They said it was a bio hazard because they used it for demos and instead said they were throwing it in the garbage instead of selling it to me . Should be more careful of inspecting items before putting them up for sale. It was sold out everywhere and because it was used they'd rather literally throw it in the garbage instead of selling it. It's fine to have whatever protocol you have but what a disappointment!
Urgent need of Customer Service training...take some pride in your work! I left and went to Walmart and my experience was so much better. The prices were lower, the isles were large enough and clean enough to fit the provided carts, staff was helpful and friendly. I have no need to go back to BB&B and I encourage others not to waste their time.
Love the stuff here. Great prices too.
Has variety of choices yet staffs seems very tires. Visited 30 minutes to close and staffs have tired look in face that I can read it has been long day. I get the impression that I am not welcome and need to go out of the store asap.
Though it was a curbside the staff were efficient and friendly delivering purchases to the car.
The staff were very helpful in locating the single item I needed.
Helpful staff. Lots of selections. Reasonable prices
This store seemed to be a bit junky today. Went in for an Aerogarden but they only had one and it would t scan in properly.
Some cool stuff and decent pricing
Great place to get home needs. Lots of selection. Staff is helpful
Love looking for ideas of things around my house.
The manager followed me around the store thinking i was going to steal. As I have a friend who works there and he told me. Was creepy .
Price ok just can't find what you looking for
Didn't find what I was looking for
Good selection of merchandise, clean and well organized store, friendly staff. Had an online order I wanted to apply my coupon to and they were fast and efficient at processing the transaction.
The place looks nice and the girl was so nice showing me what I needed. In the end, a lot of products made me so confused what to take. So, I ended up buying nothing.
Fun just to walk through.
Excellent staff, that did a wonderful job assisting me. I was inside, and out in no time at all. Lots of cool products too.
Great for all your home needs
So cramped in these stores. Too much stuff to even move around!
Love going into the store
Great store! Not very busy so it's fairly easy to navigate around. It has lots of great stuff that I didn't know about. Will definitely go there again when I need some specialty home items.
Normal rate for the items in the show room.
Come in couple times, but unable to find th item .????Only on website. But should???? mention it so not waste my tim
Open for business but was not well stocked for candles when I went there a lot of bare shelf space
Ordered on line and picked it up. Perfect.
Pillows on sale! Canadian made 2 for $20
It's pricey...but great quality and selection.
Good stock. Friendly and helpful staff. Clean and tidy
Everyone was so helpful. Great place, had everything I was looking for.
Found some good wall art for a steal
Very pleasant visit.
Good place to shop
It was a good experience, not too busy. Found what i needed, paid and left, No issues. Friendly staff.
The sales ladies were super helpful and friendly =)
Not sure about the bed and bath, but ask about the beyond experience....Robert Kraft loves it!!!!
Very expensive, left the store without a purchase. Disorganized price tags. Not the store we used to know
I recently purchased a waffle maker from the website and it arrived yesterday after over 2 weeks from ordering, and it happened to be completely smashed on top. So I get a hold of Bed Bath and Beyond and I'm told I either have to take it and drop it off at a FedEx drop off place or take it to a store. I explained the whole reason of purchasing it online was that I didn't want to go into a store but they wouldn't have FedEx come pick it up from my house. So I take it to this location this morning and while the person is starting the return they mention they might have it in stock so we go look and they have the same brand but round and I want Square, said I could get something else and I asked if they would give me a discount on the ones they had in stock that were more expensive but she said no. Throw into the mix that I was misgendered a couple of times and the hassle to get something that works and not wanting to be in a store I just wish I would have bought it from Amazon. Next time I will.
A very varied store to find everything for your home
I generally have a good experience in the store - finding what I need, etc. I ran into a really nice associate today that helped me grab a toilet brush head, as I was worried I had to replace the entire thing. She was friendly and pleasant. I wish I had gotten her name, but thank you!
Picked up curtains..friendly and helpful
I love this store for an eclectic mix of kitchen and bath items and many things in between. Although the store features kitchen and bath necessities (pots, small appliances, cutlery, towels, curtains, bedding; to mane just a few), it also carry items for your pet, your holiday decorating and most cleaning chores. Well worth a look if you are in the market for a specific item or if you just want to browse. My one complaint is that the store is jammed so the aisles are tight and there could be improved signage - a small niggle though for a fun and well stocked store.
Buying cookware set and the salesman was really good and helping, provided details about different products
Super disappointed! Bed Bath was known for having the best customer service, lately I feel like their no different from anyone else. Store was a disaster.
Enjoyef shopping here I found everything I needed The staff were very friendly
Bed Bath and Beyond has decided to end their (previously) exceptional return policy. Now I cannot return "anything with a plug" according to the associate, even in cases of demonstrable defectiveness after 1-year or without a receipt. Don't count on BB&B customer service anymore.
Love this store. And I love the sales and coupons!
They are operating with all the safety protocalls in place. They were very helpful, helping me find the pillow that I was looking for.
Great place that will even match prices
Friendly staff and there is also someone around to assist you. When they notice the line up being rather long they have always opened up more tills. Keep up the good work!
Could find more online than in the store
Clean store. Helpful staff.
Helpful employees, awesome return policy and a new 20% off (one item) coupon in the email every month. I buy all my housewares and small appliances here.
Staffs were very helpful.
Really nice and helpful staff, especially in the bedding department. Clean store, well stocked for the most part, though they dont change/stock the home decor section very often.
I highly do not recommend this place, everytime I go in there I'm constantly being followed by staff, the staff are horrible here I almost had an panic attack feeling a bit uncomfortable coming here. I don't always wear nice clothes but I still have money. I have a condition that I sometimes have blackouts for no reason so I have to carry my backpack everywhere for medical purposes.
Very good customer service.
Very helpful staff. Didn't have what we wanted in stock but they worked with us to locate it at another store.
love the layout and selection. staff are great. just awkward to get to
Fantastic deals to be had
Everyone very helpful but i was purchasing drapes on a item which is a very big seller and was advised the store was only allowed to order 18 which i need two of for a set ...they are gone right away ...seems the order amount on a quick seller should be higher on items ...a great inconvience having to go to another store or your store loses a sale of over 400.00 ....it may not seem that much in the big picture but it is to me ...i shop at your store for the service and quality now ??? ...thxs for the service
It was my first time there and I was very pleased with the service and will be back f or sure .
I love the store, great selection. The only issue I have is the cashier looked very unprofessional having her shirt unbuttoned much too low showing everything. This is not an image that should be accepted for a business.
Nice and clean place. Pretty busy in the weekend.
This place has the COOLEST kitchen gadgets. Prices are ok, but the selection is well worth it.
Purchased a $600 appliance as a gift. Turns out the product was already used and had missing accessories. Im guessing the staff repackaged the item to make it appear it was never opened. Felt embarrassed that I gave a used gift. Never again will I buy from this chain.