Here we offer you all the reviews of people who consume the products of Cypress Mountain (Tourist Attraction) in the area close to West Vancouver (Canada).
Nowadays this firm has a score of 4.4 stars out of 5 and this score has been calculated on 127 reviews.
You may have noticed that it reaches an reviews average is positive, and it's founded on a very high number of feddbacks, so we can think that the score is quite accurate. If there are many people who bothered to evaluate when they are happy with the business, it works.
You know that we don't usually stop to write opinions when these are positive and we usually do it only if we've had a problem or issue...
This Tourist Attraction corresponds to the category of Ski resort.
Lots of hiking trails. Good footwear required. Get out and explore.
One of the best ski resorts in BC and part of winter Olympics 2010. It’s half an hour drive from downtown and is pretty well maintained. The number of chairs is limited compared to Whistler but the pass price is reasonable. If sunny, take the Lions express and then sky chair and see the magical view.
Great for snowboarding in the winter and many excellent hikes to do during off season! I've lived here my entire life and had never done St.Mark's summit or Eagle Bluffs until this year. What a gorgeous hike and well marked trail!
One of the best mountains for winter sports and activities. However, I find the runs to be catered more for skiing. So if skiing is your thing, then this should be your mountain. There are tons of amazing hikes with incredible views. I recommend st. Marks summit or eagle bluffs.
Open 8-10pm now! Snow season is started! My favourite ski resort in GReat Vancouver area! 25mins drive way from Downtown Vancouver, and 35 mins drive time from Burnaby! Love it!
Lately, the slopes have been poorly groomed or not at all. It would be nice if they groomed more of the runs and more often. It almost seems that they are trying to save $ or snow, due to the warmer weather we are having.
It looked pretty dry. Coaster ride is amazing. Have some trails to enjoy.
Service is non-existent. We needed to make a change to our ski lessons but no one answers the phone so I had to drive all the way to the mountain and I was promised that someone would get back to me....nothing for weeks and weeks and weeks. Very poor customers service.
If you get there early before the lift operates (830ish), you are lucky to get to the mountain top without long lineup. The view is just jaw dropping. Did not get a chance to try the sunset golden hour. Must be beautiful as well.
Sometimes very crowded it, specially weekends, expensive, but I would say it's the best mountain in lower mainland. So if you do snow activities, this mountain is a MUST!
First and foremost experience to snowboard. I did great as a beginner. What a great experience and the place is beautiful. It’s a good place to learn snowboard or ski!
Mostly rains when i am there but closer to vancouver than the good mountains. Just tried to book extended family 10 tickets on their website. Took me 45 minutes before website timed out. Had to phone around finding everyones emails , birth dates , they even demand everyones phone #'s. Tried using my email for all but no good, "email address already used" Grouse is a better ski mt. anyhow, I guess we will be there.
Great mountain with great views. Only problem are the queues. Half your time here will be waiting for lifts.
It's soooo beautiful, especially in snow!
Great hill overall with easy access from the city and surrounding area. Does offer some bigger terrain than the surrounding mountains with majority of runs being intermediate level Blue runs, black, or double black. There are lifts for all levels though and having the bowl allows for you to sun chase as the day goes on and find the snow that's right for you. One thing is for certain, the views from up there are spectacular!
Walked the Black Mountain trail last evening to see the Wolf Moon. 7km loop to the bottom and totally manageable by reasonably fit hikers. We added another 3k just for fun. Recommend microspikes and poles, and hot chocolate for the top which is stunning! Totally worth the effort. Bring headlamps for the descent. Be safe and have fun!
Beautiful mountain, but their ski resort leaves a bit to be desired. At least during covid, it is very crowded and didn't feel particularly safe. Know that they do not check for vaccination status (unless you're eating in the lounge) in case you are worried about that. I went during Christmas Day and they closed the lifts at 4pm that day - making my afternoon ticket basically worthless (starts at 12:30). Don't make the mistake I did and go on a holiday It was fun to snowboard and a much cheaper and convenient option than Whistler if you live in Vancouver. However, note that lines are fairly long (100-250 people lining up for each lift) but move at varying speeds depending on the speed of the lift. If you have went before, it's basically the same as before - nothing really changed in the last few years with this ski resort.
Booked and paid for family lift tickets, drove 2 hours to the resort only to find out that we had to book ski rentals in advance as well (everyone had their own gear, but a child could not fit into their boots, so we needed to get 1 rental to ski last minute). The rentals has to be done online prior to coming up (how are people suppose to know this?!?) Everyone had to turn around and leave because 1 person in the family could not ski. Ruined holiday for everyone! Thanks Cypress team, you win the award for the worst management of the year!
Best place out there to go ski or snowboard!! Awesome staff and amazing slopes????????
Terrible place. Charge 119 per person you arrive and walk 1.5 km to ski, then they have 1 lift open. 30 plus minute waits for lift STAY HOME.
No cues, no repeat ticket swiping once on the hill and when conditions are good it's awesome. Off piste snowboarder. My iKON pass works here to!
Recently I had an issue with their 3 weekday lesson package and was unable to contact anyone from Lessons for several weeks. I honestly thought it was a lost cause but was able to get in touch with their manager and the problem was successfully resolved. For anyone else dealing with issues and having difficulty reaching Cypress staff, be patient. It took me a while but the end result was good for both of us. Afterwards, I did feel as if Cypress did care about my business and I will continue to use them in future seasons. Way to go Cypress!
Great evening we went twice was a little icy the 2nd night bit what a gift to have this in our back yard
I anticipate our experience will be good but the online booking system is by far the worst experience I've ever had. I'm speechless.
One of the 3 ski area close to Vancouver, Cypress is the biggest one and has wonderful view and lots of ski runs
Fun family ski area. Lots of variety in terrain. Good food options as well! Bring the whole family for a fun time in the snow. We had great conditions in april and loved it!
Great city mountain to access on a day off. Great options between the two mountains and always a green or at least a blue in every place for the beginners. Some directions could be better placed as there was a section in which you had to go further past some trees to see a blue run among the blacks.
How can I give a mountain anything less than 5 stars? My favorite mountain when I visit Vancouver (usually in the summer). I take the easy Yew Lake trail and walk through the forest until (spoiler alert) the lake suddenly opens up in front of you. Love this place
This is the view from the lookout point on the way up the mountain. Very beautiful.
Great drive to top of Mountain, ample parking still took time to find parking spot. It gets busy so make sure you arrive soon. $75 for day pass or various other options available to suit your needs. Ski rentals , coffee, souvenirs available at site.
This ski resort is amazing. The views on a clear day are stunning. Best views of Vancouver from the peak of Mount Strachan. Totally worth it.
Cypress is good, and easly accessable from Vancouver, however this time round the visibility was so poor and road conditions not the best. However the slopes are slopes mehn you gotta enjoy them ????
It was a lot people today.I thought Covid-19 is over.
Only 30 minutes drive from Vancouver, this place offers skis, snowboarding, snowshoeing, XC adventures from beginners to intermediate skills. Nice quick day trip from the city.
Small mountain, crowded place, the lion express lift stopped for 20 minutes. Do not go when it's raining in downtown, since it won't be snowing up there as you expected, and which will wet you completely and ruin your day!
Great runs and close to the city! Get there for sunset for some amazing views. There aren't many places you can see the ocean from the chairlift!
Crazy line up and difficult to find parking. Ended up more than a km from the ticket window. It was a beautiful blue bird day with fresh snow. Once on the snowshoe trails it was nice, quite and not too much traffic.
Great place for skiing and snowboarding for starters and more professional folks. There is separate area for kids. Gear rental is great (could get stuck in a long line on holidays) but totally worth it.
I've tried calling the customer service lines 7 different times over the last two week, sometimes multiple times. Inquiring about a stolen rental board and they never answer. Why have a line to call. Why have no voicemail. Terrible customer service.
Trade off: pricier and higher elevations than Grouse and Seymour, but a lot more terrain. The terrain parks aren't quite as well designed either. Great spot for night skiing though, and a fun bike ride up to the top too.
Cypress Mountain is a great ski hill and it is very well run. They have efficient covid 19 protocols and their Sky Card system is awesome.
Went there with my school for 3 times. Had the same instructor everytime who was very nice.
Whole experience was awful!!! I spent over 100$ on a full day ticket, arrived early and they only had 1 chairlift + the bunny hill running until 12:00, when they opened 1 more lift. People were straight up walking up the main runs because there was a 45min wait to get up the 1 lift they had working. I asked for a refund, and they said no, without even blinking, and said it's not even worth emailing the mountain because NO one will respond! Love a staff that actually cares about costumers ???????? . Laziest mountain crews and staff I've ever seen, including the people who are supposed to be helping others. Everyone looks like they don't wanna be there.
If I could give a 0 star rating I would, bought a lift ticket and didn’t end up going as cypress emailed me stating the mountain closed due to weather which is fair. The unacceptable part about this situation is them stating they are issuing a refund within 10 business days and then not receiving that refund. I contacted guest services and they are now stating they didn’t issue the refund on time and now I am to wait another 10 business days… at this point I’m now having to go back and forth with Morgan-Belle in guest services as well as my bank. The main issue with guest services is that I spoke to two different people stating two different things so at the end I’m very frustrated and will definitely be going to Seymour in the future as it’s not worth wasting my time or money on a company who doesn’t care for their customers.
Bit far and traffic going up is bad at times, but the snow here is pretty decent, there are a lot of choices for runs, and lifts, according to personal experience, aren’t that bad of a wait as long as you avoid the two largest, main lifts.
Lots of ample parking with access to multiple parks. It can get quite busy so arrive early if you don't want to wait for people to pass and get a photo op. Gates close 6pm in the Fall now. Make sure to double check the time if you plan to stay beyond 6pm!
Where adventure meets fun. Great place to enjoy the snow and try your hand at some skiing. We were amateurs and still were able to enjoy the easy to mid slopes with some good space around. The rentals were easy and clean and the staff was very helpful. Good parking area too.
The hike up to the top was very rewarding! Must need good preparation for snow covered trail & weather. I enjoyed this time so much because I had micro spikes on.
Nice in summer for hiking, and alright for winter riding
First time up to Cypress, staff was friendly and I enjoyed the variety offered by the two slopes.
Beautiful area to go all year round. During winter is one of the best ski resorts around Vancouver. During summer, lots of hiking trails and wildlife. I haven't tried their ragle coaster yet, but it looks sick!!
Hiked to Eagle Bluffs. Steep climb, amaizing views. Funny miss cabin lake and the the sides views from black mountain. The round trip to Eagle Bluffs took us 5.5 hours. Wear good hiking shoes, no need for poles. Was very crowded on a lovely Saturday.
Eagle express lift was having issues since last night, but website wasn’t updated until 2pm today… insanely long lines on lions express as a result. Not worth the drive, money, or time. After an hour lineup for customer service, we were able to get our lift tickets credited into a giftcard.
Snowshoed here. It was so nice. Gorgeous trails well away from the skiiers. The view at the end of the steep hike was well worth the sweating and panting. The slopes here look awesome too but the snowshoeing trail is free so if you are just looking for views. Go do that!
Great local mountain
Snow boarding, ski and cross country, Gondola 30-40 mins from downtown. Depends on traffic
If you don’t have time, or don’t want to spend the money, to go to Whistler then Cypress is the best choice for local skiing. Runs for everyone from beginner to expert. Also great cross country skiing at Cypress’ Hollyburn! The trails are lit at night, a beautiful snowy escape from the city ????
A bit crowded in the weekend but a very nice place for skiing. There are a lot of slopes of different level of difficulty and some ski lessons for the beginners. Equipment rental and return is very well organized and the quality of the equipment is very good. I would recommend booking your tickets and your equipment rentals online. There's also a nice restaurant to have a lunch break during the day.
Cypress is a great beginner mountain. Easy parking and friendly staff!
Not only you hike ski but you can also sit back relax and enjoy a great cup of coffee. This place has everything one can wish for.
Due to Covid 19, Cypress Mountain Ski Area closed early at 6pm instead of its normal closing hour at 9 pm. Visitors can still visit it at the foot of Cypress mountain to view how the snowy mountain looks like and how wide the skiing runs are. They can take photos with the five circle Olympic symbol, with Cypress Mountain Resort signboard , and with cables cars in the air with no obstacles. A rare occasion.
Awesome view, nice skiing and snowshoeing! Love it winter or summer, rain or shine.
Great place for ski/snowboard. They have some beautiful trials for the summer as well.
Website is broken and impossible to use to buy tickets. The mountain is great. The reason I am leaving 1 star, is that their website is complete trash and not usable. We spent 2 hours trying to book the tickets on the prepaid cards. The navigation system is broken. I cannot buy a second set of tickets without an RFID Card number which wasn't provided to me after I purchased it. I will have to call in to figure out what's going on. I am buying tickets for a guest, it's extremely confusing, and I cannot verify at the checkout the names on the ticket. Instructions provided on the ticket are not readable and trimmed because they don't fit in the window frame. I cannot view what's in my cart, until I do the waiver. The terminology is confusing and not consistent when they refer to different cards and fees. It seems as 10 different people were writing the content for the website without interacting with each other. After I have completed the purchase, I cannot see in my account what I have purchased. THIS WEBSITE IS UNUSABLE! I strongly recommend spending some money of your multimillion $ profits to upgrade the website and improve the customer experience!
Best ski location around Vancouver. Tickets can be purchased in advance at a slight discount - just have to bring the barcode for scanning. Daily lessons available. Fun for all levels. The parking lots can get full quickly though, which creates a long line up of cars on the road.
Runs are short but relevant to the the pricing for lift ticket.. enjoyed our experience and parking was convenient during the non-busy time.. overall a good experience but bring a snack because eatery was quite busy.. about a 15 min wait at the ski in restaurant and no wait at the cafeteria. Still better and longer runs than the two other local mountain's #1 Cypress 6 / 10 #2 Grouse Mountain 4 / 10 #3 Mt. Seymour 3 / 10 As a comparable Whistler/ Blackcomb would be rated 8 / 10 but the cost of lift ticket is much higher.
One of the ski resorts in Metro Vancouver with a number of hiking trails along the ski path. One can go hiking in both summer and winter. Generally speaking, it's an exposed area so sunscreen and protective gear are recommended. Need full winter safety gear (e.g. micro spikes). Be aware of avalanche in the area.
No masks/vaccine required for lifts. No social distancing in the line. Definitely not a safe place to go during covid. And they sold too many lift tickets without considering the wait time in the line. And their guest service never answered the phone call. Oh and their online booking system. Who made it? Did you hire a high school student to develop it? My friend couldn’t even get a single ticket when they were planning to go today. Looking forward to see them getting shut down again.
I go to this ski resort every winter/spring season. It offers a large range of runs suitable for all levels of skiers or snowboarders. It is only 1hr drive away from most area of LMLD. Convenience is one of the success factors. It is kids friendly. Parking and long line ups at chair lifts may be a problem especially on holidays.
This ski resort is awesome and they have very good trails and some very good green and blue trails and this is very close ski restaurant to downtown Vancouver. I would definitely recommend this place if you don't want to travel long to Whistler.
Haven't been snowboarding here in years. Last time was in 2016. Big mountain feel without having to go to Whistler. But that isn't the case now. Prior to covid-19, it was already busy. I might have to wait to get a pass for at least another season, maybe two. Love the Raven grill to recover the energy expended in the morning. Beer and nachos! Never really shopped too much at the shop but had to when I left my goggles at home. It was a cold and misty visit, needed the eye protection.
I had a chance to visit the Cypress Mountain today and it was amazing. Even though the weather was wet and cold, we managed to make it inside. One thing they may need to improve is the assessability between the lodge and the parking lot. We had lots of fun there, the upstairs area is big, and very well lit when there was sunlight. The food there, even though it's not unique, but there are enough choices there for you to choose from. Skiing there, in general, is very good, not a very long lineup for the chairlifts (it depends) and I could see why so many people go there. Tip: arrive there as early as possible so you don't have to park very far away from the ski area. Very popular place, and I really liked it. ⭐⭐⭐⭐
A fantastic local Vancouver attraction that offers activities no matter the time of year. In summer, there are an array of different hikes for different levels of adventurers. In the winter, there is an amazing ski resort with a variety of ski runs for all level of skiers and boarders. There is also tubing available for those who dont ski. The chalet is large and inviting, along with options for food and coffee.
Such a great mountain for beginners. Chairs are easy to grey on and off. Not the cheapest ski hill, but still one of my favorites
Best ski day is boxing day. No waiting at all. Love it
I come here for hiking in summer snowboarding in winter, it's a nice mountain to go for locals, closed to the city, it can be busy but they got big parking lot.
Good skiing, fairly priced, quick loading on lifts during the week. Can be busy on weekends.
Hard to believe there is any ‘limited tickets’ sold to help with social distancing. An hour to get into a parking spot (from East Vancouver). 45 mins line up to get my ticket. 30 mins line after each run. What a waste of time!
Worst web experience ever to buy tickets. Cryptic warnings about something going wrong after 10 of system just hanging
Perfect for a quick day/night ski.
Still the best place for one day skiing/snowboarding. The rental place is clean and convenient with great staff helping out. Has awesome view at the top, with really nice slopes and turns. Will definitely visit again the next time I went to Canada
Natural and beautiful places, the colors and views are incredible!!
One of the prettiest places in BC, whether it be summer or winter.
Good little ski resort. Quite pricy for a lift ticket, but it’s the best of the north shore mountains in my opinion. Parking is quite frustrating and feels disorganized, as they might park you two lots back and then start filling the front lots with cars that were behind you.
Awesome place to snowboard and ski. 30 minutes from downtown Vancouver if you catch traffic right. Nice after-ski lounge. Sea to Sky at its best!
A fantastic mountain to ski and board, the only problem is trying to purchase a ticket online. Their Abysmal 1990's website will have you frustrated in minutes. You will literally sit on the loading screen for 5 to 10 minutes while your "profile is being retrieved". You'll then have to input all your information in again. While you try to input your guests name into the bar, it won't let you. I immediately closed the window and opened up the Grouse mountain website where it literally took seconds to buy tickets, they were also 30 dollars cheaper. As much as i do enjoy skiing Cypress, their online presence has cost them my business for the past two years.
Great but quiet chellanging trail, especially when warm. To first viewpoint you hike about two hours long. Beautiful views. Recommended to hike early morning of end of the day, few hours before dark. Especially in the morning you can see beautiful cloud view. One of the nicer st hikes in west canada we've made
The primary ski resort, not as big as Whistler, but closest to Vancouver, has many different ski runs, skiing in winter, climbing in summer, very recommended
If you’re looking for the best local resort in the Vancouver area, this is your place. Try night riding in the spring (after daylight savings) for some of the best views over the Salish sea and surrounding area ????. In summer, you can access the trailheads for eagle ridge and unnecessary mountain that get you over to the lions. Nearby hollyburn area is great for snowshoeing and cross-country skiing, or great blueberry picking during a hike in summer.
Favorite ski place at north shore mountain. Many runs and two express lifts. Close enough for a ski day or even after work. Great scenic views at certain locations, e.g on the top of sky ride. Good for all levels. Could be very busy with a lot of wait time especially during weekends when the weather is good. The RFID gates could be frustrating sometimes too, but service is always good.
What a beautiful day up on Cypress Mt.! One couldn't help but feel enlightened when one stands on the peak under the blue sky! It worthed the long line up for parking n chairlifts.
It was a tough hike up to the top but fun to do and definitely worth it once you get to the top. The Cypress trail is clearly marked and easy to follow, it’s heavily trafficked and has walking trail for a significant portion of it. The trails were currently being fully covered in all the way. There is a “downloading ticket” option that is $79 per person and allows you to go up via the Chairlift which was beautiful. Note there was no social distancing in the cypress. At the top of the hill the no chalet and you have get snacks and some drinks.
Conditions were pretty decent. Some choppy spots but still really good conditions. Probably the best local mountain of all three of them.
Not a bad summer place. But all you can do is hangout and go on that coaster ans walk around. Shocking they aren’t cashing in on the Bike Park scene.
Crowded xmas holidays which is expected. Road was cleared to the top so easy access. Limited close parking after 10 am.
Tubing is fun but hard to find parking even at 9:30 am.
A great place for skiing and snowshoeing. I would not recommend their new eagle coaster. Had to wait an hour and a half in the scorching sun for one ride. The management is all over the place, and the way they operated the coaster was not efficient. Fun, but it’s not worth the wait and price.
Great place for an easy hike. The last 10 minutes are uphill, but overall is super easy. The wow at the end is completely worth it.
St. Mark's Summit is part of the Howe Sound Crest Trail that spans over 30km from Cypress to a point along the Sea to Sky Highway near Porteau Cove. The section of the trail that St. Mark's Summit is on starts from Cypress Mountain which is the first mountain along this route and offers spectacular views of Howe Sound on a clear day. - vancouvertrails.com
Super close and super fun. There was ample parking when we got there, some food options and helpful staff. We ventured to the tube park, Hollyburn and went snowshoeing. At first, Siri took us to the other side, so make sure she knows where she’s going ????. I think the tube park was my favourite. There were plenty of happy faces and and screaming kids.
Exciting moments while skiing.
Lovely experience. Lot of activities to do in cypress. Enjoyed the day at Cypress.
Update (Janurary 8, 2022): Staffes were late opening the equipment rental. Most seems to have many technical errors which delayed receiving rental equipments and causing a long line. In additon, the lifts were delayed in opening for past 30 minutes because 1 of the lifts where "malfunction". Even though all other lifts were fine, the attendants didn't let people go to the working one and made everyone wait to realize the broken one is still broken. Furthermore, guest services at Cypress Mountain is terrible. I called them on Janurary 5 and 6, all day, within an hour each, and nobody picked up. I couldn't get a hold of any help from a Cypress Mountain employee. Will not recommend Cypress Mountain to any friends, family, or colleagues. Changing my review to 1 star as they have gotten worst since last year. Will not return to Cypress Mountain again. Original post: With COVID-19, skiing/snowboarding at Cypress Mountain is not ideal. There are some precautions that they have taken to make sure people are following the rules. They make sure your masks are above your nose at all times and they force you to wear a "real" mask when entering their cafeteria. Also in the cafeteria, they have plastic boards between tables and good amount of space between each table. Another good precaution that they have taken was making sure that each chair has only people within the same party. However, the main problem was the number of people on the mountain. The lines up took at least 15 to 20 minutes to get on the lift. Because of the precautions, they're taking, most chairs only have 2 to 3 people. In addition, social distancing seemed like it was ignored in the lines for the lifts. The workers didn't bother to keep people 6 feet apart, they only ask people to put their masks on properly. Some people behind in the line up were close enough to breathe down my neck. Might not be Cypress Mountain's fault but social distsncing clearly something they don't care when lining up for ski lifts. Overall, the workers of Cypress Mountain are trying their best to follow COVID-19 rules but they can't be perfect and things can get slip through.
The walk was pretty. But the posting was non-existent for the Lights to Lodge.... Also, to charge 80.00 for a walk to a 'lodge' for 3 people (child included) and then make them pay 5.00 + each for hot chocolate that should have been included is a disappointment and rip off in our estimation.
Such a great place with just a few minutes drive from town. Good trails for all kind of people.
Just learn how to ski first time but been there for the last 15 years for snowboarding, everything just got better and better
One of the best local mountains, tons of runs and beautiful views! Can get really busy though.
Decent price. Website not too bad and you can get rentals and tickets all together. Prices are acceptable for what you get, especially compared to whistler. Some dudes at the rentals probably high, kinda slow, but adjusted my skis for the skis correctly and didn’t mess anything up. Tickets can be printed from machines which is fast and convenient. Just have your email ready. Lift turnstiles are rfid controlled which is also great. Can’t complain really.
Nice ski resort and area, great views, and a cool family area with XC skiing, tubing and snow shoeing. -parking was chaotic, snow wasn’t properly cleared before people arrived, so traffic was backed up due to cars parked half in the shoulder, half in the road -lack of garbage cans around hubs, so there was more litter than mountains like Whistler -snowshoe/XC trails had a cute warming hut halfway down the trail, which was an awesome idea! -snowshoe trail could use some love with a few overgrown sections (I had to bust my saw out at one point), and tacky looking signage (old chemical bucket lids with neon duct tape)
Went for snowshoeing, be sure to get a ticket at the/near the washroom, or you will not be allowed to the trails. It is a bit of a walk from the ticket dispenser to the skilift/trail entrance. Btw, the ticket is free. Well marked trails, easy hike to Bowen island lookout, not too busy early mornings on weekends.
Speaking mostly on the nordic area but I am sure the downhill is bad too. Money making is top priority and not the experience. Incredibly busy, mostly with hikers, snowshoers', and tubers such that there is no where to park to ski. The ski area is small and always poorly groomed, often not even trackset; they don't understand grooming nor do they really care. They don't support local ski clubs nor community ski events like races as they don't boost their bottom line. Then they have the audacity to charge $30 for this privilege and instead of using this money to make a good experience, it goes to employing 2+ people to sell you a ticket and 6 people to check you bought one. They get away with this bad behaviour because they have a monopoly being the only local nordic area and I wish I did not have to support it but don't have the choice if I want to ski.
Just a short hop away from downtown Vancouver Cypress offers two mountain peaks of skiing from morning till night. The resort has amazing views and a nice variety of run grades with several terrain parks and glades. Sadly on our recent visit there hadn't been snow across most of southern BC for a week and the slopes were a mix of heavy ice and groomed snow. The conditions made many of the diamonds not very enjoyable but with a bit of sun warming up the base snow it was still quality. Did get very close to full on mogul skiing at all times.
It's truly a great experience, staff is always ready, it's well organized, they offer you full support on snowboarding and skiing.
Gets a point for just being a mountain- but otherwise the epitome of what makes horrendous customer service. I believe they are just a company camped out on a coveted mountain top taking in money because they can but not because the company skill set deserves it.
The largest of the local resorts and a host site of the Vancouver winter Olympics, Cypress has 3 main chair lifts, an on site cafe, restaurant and gear store, and a wide range of slopes for different abilities. While it doesn't have the same views of the city on a clear day and is noticably more expensive to get to than other options if you don't have your own car, it is nonetheless a great slope to have so close by! Note that both the shuttle bus and parking are cash only ($25 and $10 respectively). Worth a visit imo if you have the chance
It's my second try to come to Cypress this winter. I haven't been able to snowboard so far. Their system of "buying online to save" might be true for money, but definitely not for time. I am an early bird kind of person, and even arriving 10min before opening, there is only one booth that is open for people who bought online. Last time I gave up after 30min waiting, let's see how it goes today. It's 2019, an I am not asking for a scanner at the lift that could identify myself through my cell phone, all I am asking is for a different system that allows me to arrive at the ski resort ready to go up the mountain and not spend most of the time I have to ski on a line for a booth to get a ticket
Good amount of parking, reasonable quality of food, and runs for most levels of skill. Id say its a great mountian for your every day casual winter sports enthusiast.
Easy online booking. Staff was helpful. Trail was beautiful! Tried cross country skiing and snowshoeing. Would definitely come back. Snow was so soft I loved it.
Two days in a row that they only open one lift. The tickets were sold out, the line was a 20 minutes wait. Totally not worth it. I’m not buying pass next year. Would like to go for Seymour or grouse.
A lot of slopes and lifts, there is even one on the top where you do not need to stand in the line.
4 lifts, and a pretty decent variety of runs. I really enjoy it! And the views of Vancouver and Howe Sound are pretty awesome. The also have some pretty reasonably priced passes.
This place is seriously overcrowded. They need to expand the lifts or stop selling passes. The queues are too long, especially during the weekends. However, the views are unprecedented and they make it well worth a visit
Cypress Mountain has. New spot now where you can go tubing, nature snow walks and lots of orher activities. Great place for adults & kids.
Was there for the Eagle coaster ride. That was fun, though I would appreciate more shade spots. Maybe those cheap plastic car tents would work.
My favorite local mountain in the Vancouver area. It's not Whistler but the chairs are fast, the sky chair has unbelievable night time views and there is a good range of fast challenging runs along with easy beginner grades. Worth the extra comparing with Seymour. Grouse is no less $ and doesn't compare...
This mountain is extremely poorly managed and organized from the the beginning of your experience all the way to the end... The MTN itself has great terrain, it's too bad it can't be represented the same way. Terrible parking, rude staff members, long lines at every venue, poor chairlift maintenance, and the list goes on....
Took a wonderful hike up the mountain… A bit challenging and steep at the beginning but leveled out and was worth the amazing views at the end
Pretty great, much better than grouse for skiing and snowboarding, especially for beginners as it has many green runs.
Great multi mountain night skiing! Beautiful views and easy access! Will be back again.
Really great hike in the summer. Beautiful reward at the top (maybe not quite as beautiful as the winter but pretty darn close)! The trail has a lot of unique features as you go along... Roots, trees, waterfalls, steep parts, lakes, views. Definitely worth it!
First weekend of the season. Frustratingly crowded, only 1 lift running half speed. Staff did not fill lift chairs. One hour wait in lift line.
There are many trails and beautiful views on Cypress mountain for hikers to enjoy. There are public washroom and parking also. There is a viewpoint, a couple hairpin before the very top for everyone to enjoy also. The picture capturing the view of the city was taken on our way back from hiking Mount Strachen. The rest of the pictures being shared on this post was from the hike.
It was beautiful and way not touristy, there really was not a lot of people there. The hikes are not for the faint of heart, besides the Yew Lake Hike they will kick your butt. The view from the top is pretty but not worth it if you are not in shape or prepared.
Eagle Coaster was a lot of fun. Takes about 2 1/2 minutes from top to bottom. Apparently they shut it down if it's raining quite a bit as the brakes becomes ineffective. There a restaurant called Crazy Raven so you can have some food or drinks and there's plenty of hiking trails from easy to hard. We even got to see deers on our way down by the side of the road.
It was an amazing experience, I could see bears and breathtaking landscapes, I'll definitely go soon. ????
Great access to entry level backcountry! Great place to run beacon drills.
Love the new RFID badge system.. effective and efficient; mountain staff are helpful & courteous
We got rain the second day and powder the first! I guess that Vancouver weather for ya! Some good beginner terrain and super close to Vancouver made it easy to travel to!
The Eagle coaster is worth visiting during the summer. Not overcrowded and good for kids age 5+
I like cypress mountain, several ski area in there.. close to Vancouver downtown.. you can go there in 30 minutes.. specially night time so beautiful in there.. definitely recommend night time.. there are open untill 10 pm..
Last Weekend Of January’22 Well Spent In The Back Country Of Cypress Mountains ???? Snowshoeing On Fresh Snow ❄️ While Enjoying The Quietness & Natural Beauty ! ???????? ????????????????????????❄️????????????????
Loved the snow shoeing experience! Highly recommended!
Awesome for ski and snowboarding, went on Sunday was crowded but still we could get parking easily and was not long line up for the gondola, nearest Ski area in Vancouver.
The best skiing resort, to me at least ( i know it can be arguable) This has a variety of great runs with stunning views and reasonable prices
Love this mountain, for hikes or snowboarding, especially if you come on weekdays, the staffs are helpful. However, sometimes snow condition are not good for snowboarding, icy and only a lil pow. Be aware that you will need your winter tires if you want make it to the top unless it hasn't been snow for days.
Went for a hike to eagles bluff. Not a terribly hard hike but not easy either. Seen lots of wildlife around including chipmunks, ravens and a full grown black bear right in the middle of the trail so be careful out there.
Hike was great but what was going on with these bathrooms??
It has good view on the peak about the horseshoe bay. Foods in food court are delicious. Good to practice snowboard/ski for people in Vancouver.
It was amazing the mountain was not open but still had an amazing!!! it was so nice to get out to have a snow day!!!! We are planing to get a sled and going back all winter long it's so nice to be in the city that o e minute can be at ocean and half hour after can be in the snow.
Really beautiful. We went up the hikers trail. Instead of going to the snowshoeing exit, follow through to the skiing point. Parking is free, but parking by the ticketing booth is pre paid parking or so. For hiking or free snowshoeing or with crampons walk towards the ski lifts and you’ll see the hiking signs, just follow the red poles. There are two options of either 3.5km (eagles bluff lookout) or 7km (black mountain). With about 435m of elevation gain. The views at the top (black mountain) are amazing. We caught the sunset. So beautiful. And there are birds that will come play with you: perch on your hands/head with/without treats for them.
First off: its the name of The Provincial Park & the privately run ski resort, yet in fact there’s no actual “Cypress Mountain” - it’s really known (by locals) as “The Cypress Bowl” derived its geological bowl-like valley shaped features nestled between 3 peaks: Mount Strachan, Black, & Hollyburn Mountains – The downhill runs are built on slopes of two Mt Strachan 1,440 m (4,720 ft) & Black Mountain – 1,200 m (3,900 ft), w/ vertical rise of 610 m (2,000 ft) Cypress tends to be less expensive option than Grouse Mtn. & can drive up switchback road only a 30-40min. drive north of downtown Vancouver - offers spectacular views of Metro Vancouver-Lower Mainland & across Salish Sea to Vancouver Island. Cypress has 53 named alpine ski runs (most offer night skiing) & 19 km of cross country trails. Snowshoeing tours are popular. Snow schools & rentals, Food venues; • Cypress Creek Grill, • Gold Medal Cafe • Crazy Raven Bar & Grill Retail: • Big Bear Sports shop in the Cypress Creek Lodge. Cypress Mountain hosted the Freestyle Skiing & Snowboarding events during the 2010 Winter Olympics, incl. SkiCross as a demo. sport, & 1st run of Snowboardcross as Medal sport. Cypress Bowl Recreational Limited Partnership, owned by Boyne Resorts, after several sales flips always ran the operations yet finally repurchased the resort in March 2018.
There isn't a lot of variety of slopes and they aren't groomed. The cafeteria is crowded all the time and the food is expensive and doesn't taste that good. The beginner slopes is a waste of time because the lift takes at least 10 minutes to get to the top and it takes a minute to get back down. The real slopes are more for intermediate level skiers and some advanced trails. The lifts can also sometimes really crowded and the lines can be 10 minutes long. They also say that it's a quad chair but it should be a tri chair. But the price of the tickets aren't that bad.
Really convenient to the city and some pretty decent skiing. There's not loads of runs but enough to enjoy for after work or a weekend blast.
Great for skiing, snowshoeing, etc. in winter and hiking in summer. A lot of amazing trails that lead to breathtaking views of Vancouver and Howe Sound. Be bear-prepared and don't get lost!
Always a great time. Lots of hikes in the summer and awesome slopes in the winter.
First time coming up this season and it was so much fun! We went snowtubing on a beautiful day and it was unforgettable! For covid, they have time slots that you can pre-book online, definitely recommend for the least amount of hassle. Also, bring something to eat because a lot of the food amenities were closed. And dont forget your mask! They're mandatory and keep your face warm!
Beautiful local mountain, a little further out from the city compared to Seymour and Grouse. Great runs and decent prices. Panorama has a decent view of the city on a clear day. Great friendly staff! Shout out to the night crew snow plowers who keep the roads clear and cars from getting stuck! Couldn’t make it up there ( or out) without them!
Tubing for family of 4: $135 Value for money: 1/10 Would I return? Definitely not. We ended up leaving early because of excessive lineups, and it was kinda boring. Kids' exact words: "Dad, do we have to stay?" They clearly oversold the time slot - in an hour we got three runs in, each lasting about 30 seconds. The runs were heavily groomed so it wasn't fast, and the hill isn't particularly steep. Arrived early but parking was a gong show. Do yourself a favor and spend your family-activity money elsewhere. I wish I had.
Today is May 19 2018. My fam and I were planning to hike to Eagle Bluff, but I wouldn't call it hiking for an obvious reason: snow. There was still a tremendous amount of snow. Thinking that it was almost summer, I went there with plain sneakers and they could barely cut through the trail. We weren't prepared for the unexpected. After climbing for about 10 minutes, we decided to go Grouse Grind-ing instead. So, if you want to hike, grab your snowshoes. They'll wing the trail just fine.
Love it! Great experience here, I took ski lessons and was fortunate to have the instructor to myself. Rob was super patient and understanding, fun and energetic to be around. My first time learning to ski downhill and I chose the perfect place for it. The rentals were all clean and maintained, was very organized and staff were all pleasant. Food in the lodge upstairs was pretty good also, you must try the chocolate fudge cake, nice little treat after burning off some energy. I'll definitely go back next season.
The Eagle Coaster was amazing, we had so much fun! All the staff were enthusiastic and polite, which helped make our experience even better! We changed our reservation from a day with lots of rain and cold weather and the staff couldn't have been more helpful! Would recommend this to anyone without back issues!!
The chairlift equipment felt safe, the cafeteria has enough room to accommodate guests and visitors. The runs were good enough for most levels. The only downside is that there's a lot of people going to Cypress Mountain, go there during weekdays.
Stunning up here. So convenient to be able to drive very close to the lodge and ski lifts with incredible views and lots of ski run options. There is a cafe and pub as well. Also the Nordic area has beautiful snowshoe trails tubing and tobogganing.
I went today for the first time and I loved it! The staff is very nice and helpful There are parkings for free! Lines are a bit long but fine... ( I guess we are used to lol) ????
This mountain has become the worst one on the north shore. Being open last night during those conditions should have been illegal. Incredibly unsafe.
Great place to ski, hike or just groove on the view.
Great ski hill in the city. Has 4 big lifts Wich are awesome. Prices are good as long as you buy ahead of time. The food in the cafeteria was surprisi reasonably priced and tasted good too. If you don't buy your tickets ahead of time, it can get pricy. Also the snow is usually good but it can rain here often.
Pretty nice curing view with broad white color. Stuff is kind but a bit too expensive.
If you have kids that need to learn how to ski DON'T GO to Cypress. They do not have sufficient resources to teach apart from a handful of kids group classes that sell out in August. The only option are private lessons at about $150/hour or kids classes that are offered during the week which is no help if your kids go to school. Also if you are considering a silver family pass and work during the week be aware that in addition to the black out period in December (which I knew about) all weekends in January and February are also blocked out. This essentially means that if you have kids that go to school and you haven't already skied you'll need to wait until March to utilize the family pass. I contacted guest services for a refund a week ago and have not had a response. Very disappointed!
Have been skiing on Cypress for many seasons. It provides lots of varieties, great scenes and fun trails. If you want to avoid long waiting line on crowded days, go to Sky, Raven (for medium and up skiers/riders). These 2 lifts also serve some black and double black trails. Enjoy your visit!
Too crowded. Not a safe place during Covid 19. They overbook their facilities. Long wait lines. You can stay up to 35 minutes in a queue to get a chairlift.
Great local mountain for skiing. Took lessons here and were really impressed with the instructor and ski conditions. We also rented equipment to start but the process for booking lessons and equipmenr was a bit tedious-hoping they automate requests online thru a calendar system next year instead of calling or emailing to make it more efficient! Otherwise looking forward to returning next season
Vancouver is blessed to have 3 ski hills less than an hour drive from downtown. It's pretty tough to beat that convenience. I love being able to go night skiing after work. All of them have some fun skiing but Cypress is the biggest of the 3 and has the most variety. The snow quality here isn't always 10/10, it fluctuates a lot. The snowline tends to be right around the same elevation as the resort, so it gets cycles of snow and rain. And the lift lines are sometimes long. The skiing here is not going to beat other places in BC like Whistler or Kicking House. If you are a tourist here for skiing, you can easily skip it. But if you live here in Vancouver, the convenience is well worth getting a pass.
Looks awesone, first snowing, cypress time coming soon
Skied at this mountain the very first day it opened on my birthday in 1975 still on it 45 years later. The lifts and facilities have come a long way the hill is just the same old gem.
Some of the best hikes close to the city and it has EV chargers, I wish it had more than 2 chargers though, at least 10 to start with
Nice place to visit. The staff overall was very dedicated and happy with their jobs. You will only be allowed to go up the gondola at your alloted time. There is no sight seeing up, its only the coaster ride down hill. Do not take the ride if you have a bad back because it is a bit rough at turns. Ample of free parking, clean public bathrooms and restaurant is available.
$29 plus taxes per ride includes the chairlift ride up 900 feet. Maximum speed is 40 kmph and 1.1 miles long. I recommend that you try it out even if you are not a coaster fan. And don't get addicted as I am going back again!
Nice place for a hike. Lots of trails. Unfortunately the smog clouded the views on the lookouts on the drive up but i imagine it would be beautiful if it was clear
Wonderful ski area to hangout all day long! Food is nice and has reasonable price. There are a lot of parking space. You can ski back to the car park. We always have a fun to come here!
First year skiing and snowboarding in Cypress. Very friendly place
Not sure how to rate a mountain, but there are lots of things to do here, so I guess it's pretty good. Huge points for being only 25 mins from downtown Vancouver. Snowboarding and snowshoeing are both solid for local mountains at a more affordable price than Whistler. There are also great hikes here, including Eagle Bluffs, which has awesome views of the city and the surrounding area.
Went to Cypress mountain for the first time to ski and had a blast! Staff is very friendly and the resort is very well maintained. Paid $180 for a full set of skis including helmet, skis, ski boots, poles, snow pants and the all day lift pass. Definitely recommend if you’re a beginner like myself. It’s important to also bring your own waterproof ski gloves and ski goggles.
they double charged my credit card twice & won't fix it. worst parking situation of any ski hill i've been to, just an unorganized mess. Cypress is being greedy, there aren't enough parking spaces for the amount of tickets they sell; & if you've already paid for a lift ticket but can't park anywhere, tough luck. what a scam. "sidewalks" weren't shovelled so everyone is walking through a foot of slush or on the road with traffic for 1.5-2 km to get to the chalet.. totally unsafe. for the price they charge for a pass they could more than afford to update their parking & actually have safe walkways for families to get to the slopes.. what a joke. will not return.
I’d give 5 stars if you groomed your runs once in a while.
Typically I’m someone who enjoys skiing at Cypress, but after my most recent experience I am appalled at how they operate. Cypress has the audacity to charge $110 for a day pass when they only have 1/3 of the mountain open until noon. Even after noon, the Raven and Sky chairs, which service huge chunks of the resort and the vast majority of Cypress’ more difficult runs remained closed. As a result of this, we were made to wait in huge lines, with wait times often exceeding 30 minutes per run. This is utterly ridiculous, Cypress should not be promoting itself as “Vancouver’s biggest ski resort” if they can’t even open the majority of their runs. Moreover, Cypress shouldn’t be charging $110 to unsuspecting customers when they can’t even follow through on what they claim to provide.
Lots of parking. Easy hike to Bowen Island Lookout with lots if Nature to take in. Fantastic view with friendly birds and chipmunks
Hiked from Cypress Bowl all the way to Unnecessary Mountain. Snow approaching St. Mark's and on the way to Unnecessary Mountain but worth the hike for the experience and the amazing views. Stayed overnight to catch the sunset and sunrise.
Fantastic winter season! Loved the addition of the outdoor seating and burger joint! Staff helpful and Thanks to the Cypress Team for keeping us all safe!!
Very satisfying hike. Trails are well marked with a variety of different terrain and views.
I didn’t arrive yet and I’m already feeling disappointed! I talk to Abby from “customer Sirves” and when I wanted to book my ticket she didn’t had an answer for nothing and every time she keeps me on hold , so booking a day trip took me half in hour and this is after 3 days that I’m trying to call them and no one answering! after she booked for me I needed help with rental ski and every question that she didn’t had the answer for it or she felt she answering twice she just let me know that she gonna hang up the phone on me ! But I explain to her that I recorded the conversation and she can’t just hang up on me after she took the money and I'm trying to talk as will! and I need some explanation! Just like that, she didn’t mind explaining over and over again and not in a nice way. It took me 3 days to be able to book with them because they barely answered the phone or hang up on u!!!!!! And then she explain me that if I gonna be late for the rental ski that I paid for it i may not get it at all , it’s didn’t make any sense and I tried to get more explanation but again other then repeating the same word over and over again she that this is how it works and if it’s not enough she will hang up the phone because I don’t understand . Customer service treat u nice before they get the money and hang up after or stop answering should be recorded !!! We deserve a nice explanation for our money !!!!!! And patient for those who don’t talk English fluently!
Way too busy recently. It's very apparent they've oversold themselves and can't handle the numbers when everyone shows up. Communication is mediocre and usually too late (lift updates at 10am not helpful if already stuck in the parking lineup). Not sure if I'll get a pass again next year...
The biggest local ski mountain in Greater Vancouver. Weekend and holidays can be busy. Weekdays and night skiing is not that bad. Price beats Whistler for sure.
Great experience with Cypress Mountain from the start of the lesson to the finish. I needed assistance to book lessons, contacted customer service, Adam was very helpful and pleasant. We went to the rentals counter to pick up our equipment, Matt was great, he really took the time to give some helpful tips. My son had ski instructor Bouji, he was very patient and had a great day learning how to snowboard.
Place keeps going downhill (not in the fun way). Absolutely atrocious communication with customers. Lifts not opening until 11:30 while continuously telling customers "half an hour" from 9am. Criminally bad management. Please stop blowing so hard. This was 2 years ago, far too polite: Accurate snow reports would be appreciated. I've been a passholder here for years and it is the best local Vancouver mountain, but liberties are taken with words like "pow day" and the reported base is a lot more like entire annual snowfall considering you can scrape up grass at mid mountain.
Mountain is great, website is pretty poorly set up. Two different prices for RFID cards depending on if buying alpine ($5) or nordic ($2.50). Unable to use alpine RFID to reload with nordic passes (at least I was unable to with either number on the card WTP or P). Unless you really dig into the sky cards, it's not explicitly clear what the benefits are, and even still there is no price savings on a per visit basis between buying 2 days or 3. Further, there is no afternoon or evening sky card deals so you can just ski for cheaper if you buy a one day pass later in the day than buying a 3 day sky card... not entirely sure what the 'deal' is here. When trying to buy for a guest, you can't buy/pay for a guest that already has a login. (ie my wife has a profile on Cypress' site but I can't buy her a ticket s my guest because her email is "already in use") Payment information is rife with redundancies - I have to sign in using my email, and then reconfirm it twice for billing purposes while checking out. While trying to fill out my CC number to pay, the cursor kept moving around so the digits didn't appear in the sequence I was entering them. Thankfully I had a card saved to file so I was able to select it. Overall, the mountain is great but I can't believe the same problems I encounter time after time (have been having these issues since last year) for a pretty prominent local mountain. This is not meant to reflect poorly on the resort or staff but they need to fix these issues and I'll happily give a 5 star because it's a dope mountain.
The ski runs are the best in the local Vancouver area, but the management is just terrible. The queues this year have been enormous, mot weekday evenings it is a minimum 15-20 minute wait for either Lions or Eagle. I often see people skipping the huge lines by using the ski school entrance, with no lifties or anyone calling them out. The app is atrocious, you would be better off flipping a coin to determine if the lifts are open than checking the app. I don't know why it is so hard for Cypress to provide some kind of lift/line/weather updates on their app or twitter. I've spent evenings there where it has snowed all night only to have the app show 0cm for the last 7 days.
$115 for a day pass for only 1 chair and the bunny hill for most of the day? Whistler day pass is $80 more expensive, but includes 4x more terrain and lifts. Cypress Mountain Resort. what a waste.
we really enjoy this place, espacially the private lessens with Emil and Robin in the Cyprwss snow school. my son loves the classes and progress really fast with his friends.
Best local mountain in terms of terrains and location. They have just upgraded their rental fleet in 2018 too. If you're planning to go, get the cypress mountain gift cards from Costco, 2 * $50 for $80, and use them to pay for your lift tickets online for the best deal.
Not going back next year. They shut down their night skiing and season early. Didn't run all their lifts on closing weekend so lineups were extra long. Also getting up to the mountain can be painfully slow during peak hour. The mountains itself is pretty good though.
Best of the North shore mountains, make sure to get there early. Always go for the closest line on the lift, they account for the extra capacity and all lines end up taking the same amount of time.
Great ski resort. I wish they had more direction signs on slopes. Hard to navigate in some intersections!
Very beautiful place, stunned views! But!!!!! : I leave today at 7:15pm and the gate is closed. A staff was extorting from me and my pregnant wife $ 20 or she does not open the gate !!! She was referring to some non-existent ad. My choice was paying or waiting till the morning. I have paid!! And they gave me instead of bill , some paper written by hand. Does their boss know what their employees are doing and how do they extort money ??? Does the tax service know what bills they issue and whether they declare them ??? Is it legal?
First time skiing. Had a very good time here.
Great at enforcing social distancing and lines aren't too bad for wait times - perfect place for a local ski day!
Coming from the ice coast, this small but beautiful mountain is a godsend and only a 30 minute drive from Vancouver. If you don't wanna pay ridiculous prices at Whistler and wait 45 minutes per lift ride, try Cypress! It's local, it's got good lodge food, and it definitely has powder.
Don't even bother to come over here on holidays. It's like hell. Ticket is over priced, the place is packed, average wait time for chairlift is 20 mins, waiting time for parking is 40 mins, the new ticket system is extremely confusing, also not all chairlifts are functional. AVOID
Hiked St. Marks Summit, it turned out to be foggy once we reached the top but Bowen lookout still had a great view near the beginning of the trail. Be prepared to slide unless you wear proper footwear as some areas steep and narrow
I’ve been coming to Cypress for a few years and always love the experience. It is a great local mountain to get up after work and always fun on the weekends when the snow is fresh. I learned to ski here and would recommend the pass to anyone who wants to go throughout the season as it just gets cheaper and cheaper. Conditions are often spectacular although they can be icy and rainy but the weather isn’t their fault. Best sunset place I’ve ever been to.
I stand in the Cypress parking lot waiting for my friend to return from his 40 minute hike to get his car from their distant lots. Could have been easier if they had shuttle service like a professional operation. But they don’t. We arrived to discover one lift operating along with the bunny hill. Their app says three. The wait for the lift is 45 minutes. Cypress could have their lot attendants let us and all the others know the situation. But that would have been way too simple and respectful. At that point we would have turned around and gone home. Instead it's now two hours since we arrived and we’ve yet to have a run. We are going home. Disappointed and vowing never to buy another Cypress pass. Congrats Cypress on sub-par customer service, communications, management, and marketing.
Breathtaking views! Loved hiking this mountain. Probably my favourite one I have hiked in Vancouver. Better than Grouse in my opinion. I think Grouse is overrated. Cypress Mountain isn't that hard to hike either, so you can enjoy your way up.
They only have one bunny hill open and still charge the full price ticket. And the bunny hill is so icy and slushy. Ridiculous!
In the last two weeks I've spent $220 on day pass lift tickets to only have one chair lift open on both occasions.
Beautiful place, Fantastic for skiing/snowboarding
Good skiing with plenty of slopes to keep you busy for a few days. Good variety of slopes for the beginners and for those looking for more challenging slopes. Definitely recommend pre booking ski rental and passes to avoid the ques. Only 45 mins out of downtown and loads of parking
The worst phone and E-mail customer service I have ever experienced. I tried to straighten out a problem with their lessons department for 1.5 months and got no response to about 10 E-mails. I tried the other E-mail addresses on their website but they don't answer either. Tried to call a dozen times and nobody picks up. Then one day somebody picks up the phone only to tell me I have to write an E-mail. Looks like I have to drive 2 hours now to fix my small issue which is unacceptable.
Spent more than 30 days on the mountains this year. Kids learnt to snowboard and it was a good quality tike
Had a great series of lessons with Joe Weston who got me skiing down greens after being a complete beginner in just three lessons! Five stars for him, four stars for cypress as they never answer their phones or emails, but the staff are incredibly friendly, accommodating and kind in person
I have only been here in summers. Best part is that one can drive up to the base which is again at an elevation and it offers some great view points along the drive. I still have to try hiking up the mountain.
Had a really bad experience with the booking system, it tells you there is rental equipment available for the day but then when you book it, it says it's only after 4pm, and that's of course after I purchased the lift which I was unable to cancel. Customer service was zero helpful. Then they had only 2 lifts operating, ONLY 2, which created massive queues and very little action time. On top of it they appear to have no regards for COVID and sell as many tickets as they can, which they are very successful at and that would explain why they care so little about their customer service. Very disappointed with Cypress.
I'm a beginner when it comes to snowboarding. I absolutely loved the chairlift experience as a first timer at Cypress! The staff was super helpful and supportive. The bunny hill was wide enough to allow me to build my confidence. I actually even had the opportunity to do a green run, twice! I highly recommend
Big corporate company destroying the reputation of this local ski hill. This year they have had major staffing issues and they haven’t been upfront about it. A lot of the time they open late and can’t get all the lifts running making it extremely busy on the lifts they do get going. Parking is abysmal due to people coming up for the scenery but not actually accessing the resort itself.
Took the day off to go skiing, got there, tons of fresh snow was stoked. but.... they ran 1 lift the entire day... said there was to much snow to handle to open the other lifts? Is that not the point of the ski mountian??? To get lots of snow??? Lines were out of control, this resort has gone way down over the last couple years Asked for a refund as we only got 2 runs in as the line was a good 30-40 minute wait and couldn't make sense of paying $120 for 1 chair to be open, but was denied a fill refund. Very disappointed
nice views... highly reccomend taking lessons if its your first time. it will definetly be difficult but once you get the hang of it you will be good!
Good day, grate service. Only wish the snow was better and that's coming from a guy who grew up in Revelstoke...... I do have to say though everyone I talked to in service was more that exelant.
Stunning day and great season. Thx Cypress for finding a way for us to enjoy getting outside safely this winter under COVID. There are a couple of areas of improvement. Parking mgmt is one of them. The other is the day ticket pricing model. The approach taken at Seymour and Grouse was better: paying for a window of time.
Great local mountain with lots of snow (26 snow guns). Short lift lines if you go early. Mediocre grooming compared to other ski hills. New rentals setup is much faster. Lots of seating in overpriced cafeteria. Raven Bar and Grill has excellent food, drinks, and service!
Skiing, hiking, resort life. One of my favorite local mountains if I'm not feeling Whistler for a weekend ski adventure. I buy a seasons pass every year. Great trails well groomed.
Best mountain in Vancouver, with a great mix of run difficulties for a mountain that’s just 30 mins from the city. This is a spot that can accommodate the first timer all the way up to Olympic hopeful. Looking forward to be new season!
1 star is too much compared to the mental and physical toll this mountain took on me. I set out to do the St. Mark's Summit trail wide- eyed and full of hope, by the time I reached Bowen Lookout my spirit was crushed. This hike was an abomination on my feet and my friend's knees. Going to war is less dangerous and probably has a higher survival rate than this hike. I'm currently still on the mountain because I couldn't climb down, really need a powerade.
Absolutely atrocious customer service. Line ups an hour long with only 1 chair open (when their website states “all chairs scheduled to open at 9:00.”.) This was our second visit over the holidays and it was the same story both times. Avoid this ski resort at all costs.
locally, worst costumer service for mountains. not very helpful what so ever. pretty much on your own for figuring things out. highway robbery
Awesome place to go. You can spend the day off up there for hiking or snowboarding in the winter
The mountain is good overall but the snow cams are all lies. They use recorded video rather than a live feed for their condition cams. Often the conditions reported are 0 degrees and snowing when in reality it's +2 and raining.
We went for the hike up to Bowen Viewpoint. Well maintained trails and the view was superb.
Enjoyed my ski day! Got great weather, service and parking! Would recommend to stop in!
Great mountain, beyond terrible website, disorganized lessons, very frustrating to book and seemingly impossible to rectify issues. Why offer lessons at all if you don’t have the staff to run them properly???
It worths visiting only on super windy days with frozen rain drops. As it would be less crowded even with one chairlift open, and the wind will help groom the slopes. Of course, if you managed to get a ticket from its awful ticketing website.