Reviews of Canadian Tire (Tourist Attraction)

RootX

Got what I needed

Jamie Mackay

Quality

Wendy Gilligan

Good service all around

Mary Anne Moncrieff

Friendly, helpful staff.

Palem1988

Been a long time in this store...people changed. ..but facility still looks/feels same.

Garth Angus

Great selection

Mindy Stapleton

I bought something. It was great. .

Sarah Taylor

Excellent staff. Great prices.

Don king

They need more workers. Long lines at the one checkout.

short step

Customer service can be hostile. Store is very cramped.

Jason Councillor

Not

Rod Enns

It had all what we wanted and a really good deal on a garbage can too!

De Marillac St. Arnaud

Nice enough store if you know what you're looking for and can find it yourself. Difficult to find staff to assist you though. I like to visit the website and make myself a list with the aisle numbers ahead of time so I'm not searching forever.

Saberdrace D

Very good customer support I accidentally tried stealing a pen and they were joking around with it very good work environment it seems

Dawn Booth

Help me out big time

Good Times with Krazy Canuck

if they dont have what you are looking for,you can order it amd pick it up there later

Valentina Busch

Didn't find what I was looking for.

Stew Books

unreachable by phone, always skeleton crew, store should could use some help. sorry I love home town shopping but it gets frustrating after so long of waiting and put on hold so many times.

Matty Dee

Happy

Eric James Mortimer

Stuff members are very nice and police. I was late for delivery they are about to close then I showed up at 4:30pm I requested them to unload bcz i need to go pick up in US. they took only 50 minutes to unload. Great experience ????????

Tina Hagen

Great survice

Aaron Hogan

Good store

Richard RT (Singlepole)

Every thing you want

Matt Jackson

Never any staff in department's to help. Hard to find help if needed!!!

Scott Foster

We go to Canadian Tire often. Mr. York is indispensable. He knows where everything in his department is. Don't ever get rid of that man ????????

Derek Beland

Great friendly help.

Crystal Brunk

Everything was easy to find and the store was clean. I liked that there was someone at the door monitoring how many people were in the store.

Randy Lloyd

It's okay today. ????

Jacqueline Carroll

Found everything i need at decent price, conveniently confirmed by the website. I pre-ordered other items in advance for pick up due to availability. The in store Cashier was obviously overwhelmed by her duties and wasnt shy about making her public display if UNPROFFESSIONALISM. Everything else was great! GO TEAM CT!!

Tyson Lauren Johnson-Jourdain

Busy this Christmas Season.

Dean Gustafson

No help and didn't have anything on shelf that I needed. Terrible cluttered isles.

James Comegan

Lots of tasteful stuff at a decent price. Definitely Canada's tool shed, they have everything.

bumpkin2001

When I arrived to the store today there were 2 individuals standing at the entrance waiting to go in and another man approaching the entrance going in across from me, a member of the Canadian Tire staff (who might have been the owner of the store as he was not wearing the Canadian Tire uniform) was at the entrance guiding the line and letting people in as space became available due to capacity limits for retail stores in Ontario. The staff member told the man across from me that the two individuals waiting by the entrance were waiting to enter Marks Work Warehouse so if you were going into Canadian tire you were good to go in. I was behind the staff member so I’m not sure if he knew I heard him give the go ahead to enter the store if you weren’t going into Mark’s Work Warehouse. The staff member yelled at me as I walked in the entrance and proceeded to tell me I was inconsiderate among other things in front of the two individuals waiting in the Mark’s line, after I apologized and let him know that I was entering Canadian Tire not Marks Work Warehouse he called me inconsiderate for what I had did for the second time. From there I turned around and left the store. I wish I had a chance to say I was sorry to the two individuals waiting in the Marks line before I had left because I do not mind waiting in a line during these pressing times with capacity limits in stores, I am completely understanding of that, but I ended up going to my vehicle and crying in the parking lot for 15 minutes before I could continue home. I left feeling completely belittled. Perhaps I could have clarified with the staff member that it was okay that I went in as well, but I’m super frustrated with the customer service, I believe the situation could have been handled in a better and more respectful way. If I could give -10 stars I would.

Leslie Williams

New owner is awesome.

Julie LeBel

Staff couldn't help me find items I was looking for. Staff also wearing masks over their chin, not protecting their mouth or nose at all. But i found what I was looking for.

Charger

Located in the west end of town has almost everything you need for home, yard, automotive & sporting needs, great knowledgeable staff that will help you find what you're looking for, has a Mark's Work Warehouse attached as well with great quality clothing attire.

K J

Tried to call the store to return the defective item today and no answer says user busy called numerous times always user busy I guess they don’t have to answer their phone during this Covid lockdown I didn’t know Picking up a telephone would get you Covid absolutely horrendous customer service Or lack there of I Called the new Liskeard Canadian tire and guess what I got through to a real person on the first try maybe they should take some pointers from a real Canadian tire store

Gawie Delport

Great service, limited stock

Golden Eagle Camp

Friendly, honest, and efficient. Great place to have a visual done for car safety during a tire change ($600 for my 4 Tires installed) and trusted area and great price on the car safety ($118 my Safety June 2018) So big thanks to Ron and to the mechanics that worked on my car!

Xavier Bliss

Curbside pickup needed improvements. Thanks for being an essential service. Friendliness could improve though.

Rhonda Mae Johnson

Would give them a 5 star review if they actually had inventory..... The staff are great and do their best to help a person out. Not always easy to find someone during certain times of the day but it happens. Please fix the leaking roof..... been 3 years in a row now you have pails and totes collecting water in the exact same places.

Jeremy Trenchard

Love it

Darcie Ludeman

Went and got tired today....all the service staff there are amazing!

WildernessLife /

Staff helpful, place is well maintained n kept nicely stocked.

Leo Aben

Very clean and good in store sales

Stephen Caputo

Quite a variety of sales

Tim Hager

Today at 1740 I had to go to Canadian Tire to pick up new paint. I had just made it in time because they were closing at 1800. Fortunately I went to the Canadian Tire in Fort Frances, rather than to Menards since i received wonderful, prompt service and they did not even mind that i came late (lots of stores employees would give remarks showing up that close to closing time). I was helped by a very knowledgeable employee (I believe his name was Jordan, he used to work in automotive I believe) He helped me find the perfect paint and it was even on sale! 10/10 would go back again.

C. Rubyred P

Tiny CT store but the greatest most friendly store I visited.

Kailee Jodoin

I placed an online order for pickup the next day then I got an email saying pick up in 2 days. When I phoned the store I received no help the first time. During the second call the following day a manager was very helpful finding out what happened to my order and making sure my new order was prepared first thing

Lorelei Lind

Store is kept clean, staff always very helpful. Very happy that we have a Canadian tire in the area.

Steven Caul

Excellent store and service

MJA Hamilton

I initially rated this store a 3, because of the size of the store, instead of considering the fact that they had in stock just what I was looking for . Just a couple of items that we neglected to bring on our vacation. thx for being there, Andy ;}

Care DaSilva

Be careful. Everything over priced and will soon be on sale at 50% off.

Josh Durand

nice place, good people.

John Queffelec

I visit a hardware store daily. This isn't it. When I saw wood shims for $4.59 and then saw the identical package at Menards for $.99, I decided to do all my shopping across.

corri bedard

Poor customer service

Jay Thor

small store but what do you expect for Kirkland lake not alot in stock

Jon Jadot

Just another C.T.C.

lise allen

Great store & friendly staff

Glenn Binkley

Helpful and friendly staff.

Dan Johannsson

Up until today, I would have given this Canadian tire a higher rating. Today Was a terrible interaction. We purchased a generator from this location, and unfortunately it stopped working a little over 2 weeks ago on a Sunday and this store was closed because of their hours. no big deal. I drove to the New Liskeard location, and they gave me a straight exchange. no questions asked. My next generator lasted just over 2 weeks and would not start. So I take it to the Kirkland lake location. I get told to bring it in after the mechanics take a lunch because someone needs to look at it, no problem. it took the mechanics 2 hours to determine there was low compression in the machine. This was after being told a compression test will take an hour to do (not the case for a single cylinder engine, max it should take is 15 to 20 minutes) Then it took another almost 30 minutes to complete the exchange after finally getting ahold of the own to inform him of the compression issue. There is NO REASON it should have taken this long for the generator to be looked at. I was there the entire time, and I between "looking" at the generator other vehicles were being swapped around the shop. I live completely off grid, I've spent upwards of over $5,000 in the last few months on materials. I can assure you, after how I was treated, I will gladly drive to the New Liskeard location going forward.

Tommy Winmill

Amazing service on my truck and fast and friendly

Benjamin Madill

Staff not very helpful

Rob Freeman

Terrible service. When calling the store it hangs up every time. Been waiting over 4 hours for ant traps. Do better. This is crazy

Ron

Nice store and easy to get around in. Staff (Parker) was very helpful.

Warren

Excellent service found everything I needed

Dennis Dueck

Great selection

j b

My favorite go to store, has most things needed, followed good service. Hard to beat.

Sietske van Zwol

Large selection of product. Couldn’t find staff help anywhere.

Chicky Flood

Good selection. Store is cramped. Time to spring for a major expansion.

Micky Singh

This store has everything you would expect at a Canadian Tire! They’re decor and seasonal items are always top quality. Don’t normally shop at Marks Work warehouse but we got some good quality compression pants. The staff at the counter was super friendly and helpful answer questions about the new triangle rewards and how I can put my paper Canadian Tire money onto it. Great store, well stocked!

Jordan Allan (Jerdanalan)

Friendly, helpful staff. Had my order ready for me (all I had to do was pay and then we loaded & I left) right before close (only time I could get there), very nice and funny. Great experience ????

Michelle Beck

Probably the worst CT I have ever been to. Low stock, aisles are often cluttered and some staff at the till are not very friendly. Also the hours seem to be much less than other CT stores.

Bob and Josephine Beaven

It was good lots of stuff on sale.

Jose Bras

Smaller store, but has everything you need!

Robert McFarlane

Helpful staff

Robin Gardiner

Has almost everything in the flyer, but I wish they could have bigger stuck. Many times there is nothing left, so it's rain checks or at the worst, some thing else.

kenneth dumont

Never take your vehicle here for service!

Mary Durkin

Great store they're almost always have what you need in the prices are good they have some great sales

Randy Young

Good experience.

Georgina Gibson

Good place

Dan Ayotte

Thanks to all customer service specially to Mike for all support????????????

Alo White

Man bible

Don Young

They were sold out of what I needed and maybe 2 weeks before they would get more. Is the norm at our Canadian Tire . Rain check.

BETTY Williams

Luckily for them, they have a lot of stores with a lot of products. I've lived across Canada and am amazed that every single Canadian Tire employee has the natural ability to avoid their customers by any means necessary, and infinity more amazed that they can spend their days surrounded by products and manage to learn nothing about them. In a world where hospitality is the foundation of any business, I applaud Canadian Tire for their rebellious stance. *slow, slow clap*

King Richard The Great

Not a good store to shop in. Lack of inventory wanted...poor service.

Matthew Sawatzky

Everything we need for electrical is here.

Kendal Bruyere

Great Canadian Tire. Lots of spring goods. Firearms etc. Love it.

Ashley Everton

Kid didn't know what an outdoor fry pan is.

Philip Paradis

The store was small, but that is forgivable.

Kelly McKelly

Out of black paint tone... Out of riding lawn mower filters... Brought in old battery with the tag. Refused to return 20$ deposit for battery I bought last year... they found my purchase on their database but insisted a receipt was necessary as evidence of purchase. Staff were friendly and helpful. Automotive guys solid and knowledgeable. Manager unhelpful and unapologetic. After spending a lot of money over the years at this store, I would have been happy if management made any effort in troubleshooting with me; rationalizing their position; or were even a little apologetic. I will make every effort to take my business elsewhere in the future.

North Witch 66 Kayt Bowers

Easier to go out of town to make purchases. Either have no stock and if computer says they have 1 they can’t find it.

Ladyhawkmb Heyer

Nicest hardware store in Ft. Francis, On., Canada

Daniela Falk

Super sweet People

Pamela Colfer

terrible checkout service, store aisle are so full of stuff you can hardly maneuver a cart

Wayne Martin

Very good service friendly staff

MIchael Ans

a "go-to" place

Kelvin Morrison

When I need something I go nothing special

Crystal Hart

Well kept store.. it's very clean the workers are always on the ball keeping shelves stocked and there when you need them.

Lovepreet Sran

So I select these alloy wheels for my Honda Accord and they ordered it for me. Yesterday I had my appointment to get them fit on my car. When I went at Canadian tire yesterday all of sudden they said these alloys are not fitting to your car which was ordered by them after taking all the information regarding my car. So the service department lady said you have to order new ones which will take 2 weeks and then they will have to book another appointment for me which takes forever or we have steel rims which I never wanted. Not only this the lady was not even accepting that its their mistake for not ordering the product I want , she told me this way that I am gonna save more money. In the end I had to compromise after waiting more than a month because I had no other option.

Tangene Hayes

Never seem to be stocked

Cindy L.

Clean and friendly

Neil Wilson

Not good at all web paige is very outdated on times the store is opened.I ordered and paid for my product on line to be picked up at the store. Three hours later I went to the store to be greeted by a very judgmental owner.i finaly got my product but it will be the last dime I spend in this store. People wonder why Kirkland Lakers shop out of town.

Shekinah K

Great selection

Rob Speers

A++

James Nicolson

Yes they had what I needed.

Brad Davidson

Was told they don't really sell tires much so theres no one there to help me. ?????? This store sinks more everytime in.

Debby McConnell

Not getting 5 stars because it was so crowded with inventory. Needs a bigger location.

Ken Mccollam

Thank you for your excellenct customer service, Kristen. Your help was very much appreciated. ????????

Bill Cowie

Pretty good store

Vivianne Belair

Has a decent stock of most things. If you can't find it on a shelf but the website says they got it, ask a staff member because some things are kept in the back. The staff are great! Isles are narrow so I'd only suggest a cart if necessary.

Debra Tinney

No help offered. The tool i bought broke 1st use. Can Tire tools are par with the dollar store. Only difference is that you can spend more money on the same junk.

Mike Schnekenburger

Do you need something? they might have it.

Manoah Martin

We had our car towed there because we were in an accident. We left by rental vehicle to our destination to come back at the end of the weekend to pick up the car and it was supposed to be repaired and ready for us to drive back home. When we came to pick it up nothing was done to it and they didnt even order the parts yet! The parts took over a week for them once they finally ordered it. So we had to carry on with our trip back home to NB with a rental vehicle which cost over $1500. When trying to pay for my work done from NB they would not accept credit card, bank transfers or cheques. We went and got a money order. John the owner didnt even know what that was! Then he was a real piece of work Rude, Yelling and Verbally Assaulting because we sent in a money order...I guess he wanted a certified cheque and didn't know what a money order looked like, Both are guaranteed funds. So after all his psychological mentally unstable attitude we find out that he wont release the car to the towing company even after the parts and service manager spoke to us and got our approval to release it. He is then telling us that we need to fax him authority to release it, that emails aren't accepted and hand written note scanned and sent to him is not accepted and that it HAS to be Faxed. As soon as he got on the phone he yells, telling me that my car has been a problem. This guy has NO customer service skills and when asked if he speaks to all his customers like this he admits and says YES, I DO! The rudest, mentally unstable man I have ever spoken too! If they had done the repair when we dropped it off as they said they were going to and completed the work on time we would not have had to spend $1500 on a rental $800 on towing to Kenora for auto shipping and $2000 to have it shipped back to us. Totaling $4300.00 expense to us because their work was NOT DONE! Instead we would have just driven our vehicle home fixed. All it needed was a wheel bearing!!!! Unbelievable!!!

Garry Demchuk

Terrible prices, shoddy products and staff who are stretched far too thin.

Portia Morris

Bust on Christmas lights, tree stands and tree skirt.

Eugene Hollett

Small store and the employees don’t know what they’re doing half the time

Mark Geddes

They had exactly what I needed very friendly people

Lucien Charette

Good customer service

Jack Wielinga

No stock on shelves hard to find items in the store

Chris Kris

Terrible telephone shopping experience!!! Called to order a product from flyer, always get "no one available to answer your call". But phone home hardware and they answer right away! CT needs staff to ONLY ANSWER TELEPHONE ORDERS, for people that don't have a computer! Maybe should have a Telephone order # on website!.

Patricia Stevenson

Very small store

Ken Keehn

Items in the flyer as adverticed between North Bay, New Liskeard, and Kirkland Lake.

Tyler Campbell

Friendly and helpful staff - selection is good - in store and curbside pickups have always been great

Brenda Nanie

That Garrett guy really knows what hes doing!!

Melissa Frade

The store is way too small. The aisles are annoyingly narrow.

dave stewart

Canadian tire rocks!

Suzanne Grightmire

Small store, crowded

Rosalyn Calder

Disappointing...

Sandi Harp

Super nice people very helpful

Adam

Small store nothing special

Serge Bouchard

It's improved quite abit recently with knowledgable staff...

Emmett Kelly

It us what it is

Fred Gate

It is a great store to shop in.

Micheal Allen

Raymond Polz was very helpful in finding the items I was looking for. Good job Raymond ! They should have more like him. A very nice polite young man.

Joe Jolicouer

Quick delievery of curbside order... Quick service at the auto department -replacing flat tire I brought it. ????????

Markus Nussbaumer

Do not purchase Dyson Products at canadian tire . you cannot return faulty products, REFUNDS ARE NOT AVAILABLE

James Gloster

Very small store,needs to be updated and expanded for more selection. Staff is very friendly and helpful.

Marjua Nadeau

I bought my oil and filter at Canadian Tire and booked a appointment to change the motor oil in Kirkland Lake, Ontario. After the oil was changed I noticed the oil pressure was not where it normally sits on the dash gauge... seemed low? I checked my oil .....and it was dirty? They didn't replace my oil filter I bought and supplied. Ironically the mechanic working on my Chevrolet....also drives a Chevrolet with the same motor. I caught them red handed stealing from me. I mentioned it to the owner....he acted like it was nothing. Bunch of thieves. Still no follow up.....lol. What a joke.

Psy

Clean store, eazy to find and park, but service is everything. If someone waits on you and is help full consider youself lucky, just finding someone can be hard.

Heather McNeil-Crawford

Staff always friendly, willing to help you find what you are looking for!

Kelly Nugent

No stars, thumbs down!

Rick Gruttner

Friendly staff

Dwight Evans

Getting better.

Deb Kowalski

They prices are 3 times highwr then anywhere else

Shawn Porter

Ilses are little narrow

Harris Burdon

Great place for most of your needs

Kimberly Wreggitt

Very small store and most stock + sales are not available instore

Corey O'Neill

While the store keeps a fairly okay inventory of what you would expect at any Canadian Tire store it is probably one of the least organized stores I've seen. - Aisles are consistently filled with full pallets of merchandise making it a rat trap to navigate, heaven forbid you need to push a cart around the store as it's more of a challenge than it's worth. - Counters are rarely if ever actually staffed. I can't tell you how many times I've had to hunt down employees at the parts desk or even the sports desk to help. In the past they had call buttons that would eventually get someone's attention but they were removed long ago. If you can wait the week or so for delivery I would recommend ordering online to door everytime. But if in a pinch they have affordable tools and parts.

Dave M

(Translated) Good service (Original) Bon service

Jordan Fournier

Like the company and products, severely dislike this particular location. Constantly disappointed with how this store is run, from refused orders to down right denial of service

Bonnie Knott

I've never left a place more insulted. Waited 2 hours in parking lot for an order placed earlier in the day. Had to be in town for groceries. Well never got my order witch was one box. Was told I had to wait. Meanwhile another guy shows up with his cellphone shows the guy what he wanted and hands him his credit card. 10minutes later the associat comes back out with a bag of stuff and a debit receipt and gives the guy back his card. Really unfortunate they don't value all their customers

Robert Helgeson

Needed emergency supplies, can always count on Canadian Tire...this one did not disappoint.

Shandrz Belanger

Canadian tire was nice. We got a real good deal on a set of pots and pans. We also got a very good deal on a tree-lighting tester. Canadian tire seams to have lots of good deals and with the American exchange we do even better.

David Cripps

Good selection of garden hoses and courteous assistancr

Mike

Love this store...Service is great and you always get a nice smile or a little friendly chat when being served...help is always available when needed...Love the specials here..they always have great sales.

rs m

9/10 the item I'm looking for is in stock. The only downfall is if the item is in the back. The pickers in the back either take too long or can't find the items usually.

Tammy Smith

Good place to shop auto motive

Larry Kivimaki

Good selection but very frustrating trying to maneuver a cart through the aisles with the excessive boxes, ladders & completely blocked off aisles. Obviously have a storage problem and use the store front for all the huge boxed stock.

Ken Coupland

Poor service & they don’t honour the return policy that is clearly indicated on the Canadain Tire website. I reported Maggie to corporate headquarters & got results! ????????

Pat Contant

Purchased a set of car ramps at Canadian tire in Kirkland Lake two days ago use them for the first time yesterday and they cracked these ramps are rated for 16,000 pounds and they cracked with only 3000 pounds on them try to call the store and they’re always busy like the phone is off the hook cannot reach anyone it’s like because of Covid they don’t have to work anymore if there was a way to give less than one star as a rating I would terrible customer service

Denis Tremblay

Very friendly, helpful staff!

Chad Bauman

Had what we needed, easy to find, typical Canadian Tire

Ivy Brownlee

Got exactly what i needed!

Meredith Armstrong

Small store

Steve

Small store with limited selection. Staff were friendly and helpful.

Alyssa Griffith

Excellent store, reasonable prices. It has a little bit of everything and usually what I am looking for. Helpful employees too

jake becker

Found what we needed.. bought it

Ryan Daw

That's it

Myles Wilcott

Merchandise blocking aisles Very disorganized

J S

Jordan and his team are awesome! Whenever we need something for our business renovation projects they are happy to help and will get it done for us!

john macdonell

Always friendly, great prices and products. The staff at this location go above and beyond. Thank you

Troy Morris

Curbside pickup has been fairly simple since the Ontario covid lockdown. Stuff is usually ready within the day but sometimes can take up to a couple days depending on if you have multiple items. Always good service though.

Paul Clance

Good

Owen Pahkala

Excellent customer service!!

Alan Burchell

Very poor service. Won’t be back

Josh Beaulieu

Was ok, but suprised there was no one at the checkouts when i was ready to purchase what I needed .

Pierre Goudreau

Nice outfit, they are all over Canada.

Ryan jolly

They had everything I was looking for.

Mark Coulis

Slow service and expensive

Will S

Poor management, leading to unprofessional behavior by Employees. Too bad.

Steve Volk

Fast friendly service

Kelly Hayward

Ok

REAL ROY

Bought an item online for in store pickup. Recieved my confirmation email my order was ready shortly after. Service desk had my order ready as promised. Love this store. Super helpful staff

Scott Krienke-Turvey

Friendly workers and good prices to all u need for any season

joe caya

Good

Scott Guenther

For the population of KL this Canadian tire is quite small, I came from half the size of town with a cdn tire three times its size.... So needless to say I didn't find any of the important things I was actually looking for...

Dave Busch

Slow cashiers

Jerry Whitlock

Always very helpful, fast service

Don Roth

Lots of staff available for assistance.

Bert Chestnut

Lots of seasonal stuff on sale, since it is almost Christmas. Quick checkout . Friendly staff.

Deborah Ludeman

This place is very poorly managed, disorganized and quite honestly a nightmare to deal with. Online or not - they are unhelpful, unknowledgeable and have poor customer service. Every encounter with this store is frustrating and more effort than what its worth.

Craig O'Brien

waited two weeks for my order. right before it was due to arrive it was cancelled. called customer service and cant get any answers. They are available so I ordered it again. see what happens in two weeks...

Tylor

Closed Google had wrong hours

Reg Smith

Great store, great customer service and very clean and organized!

vicky cadieux

Love it

Said Abedy

Always great customer service

Rick Tiede

Was looking for something specific, but didn't find it. For the most part - it is a great store and almost always has what you are looking for. And... They still have Christmas wrap!

Leah Rodrigues

Good wishing store

John Butler

Had what I wanted, fast service.

andrew robertson

Small but had what I needed.

Forch Mauro

Lovely store, very clean, friendly staff.

BEER eh

One of the worst Canadian Tire stores when you need to return an item. Truly outstanding underperformance from a customer service point of view.