Reviews of Swiss Chalet (Tourist Attraction)

Norm Moland

The staff was polite and welcoming and of course the meal was yummy

Mathew Fetzner

The fastest, friendliest, best one I have been in to date. I was very pleasantly surprised

Alexander Lock

Our server was very nice, the only positive really. We went as a group of 10. 4 were children. The food was under cooked and the ribs were so fatty they could not be eaten. We did receive a 20% discount which took almost $30 off still leaving a 117$ bill. We will not be eating there again.

Dennis Lariviere

The skin on the chicken was very soggy. Not crispy like it should be.

Susan

Always good great service

Alain Carrier

The ribs were good. I wish they had a gluten free menu online.

Denise Steenwyk

Food is always delicious and affordable.

Karen Hance

Good food. Website couldn't complete my order. Was making a take out order. Went to store to complete my order. Wait was okay even though they were busy.

Laureen Lightfoot-James

Very friendly happy staff. Love all the food. Hate the coffee

David Myhill

There were a few issues when our meals came, just some mix-ups but they fixed the issues quickly.

Matthew van Amstel

(Translated) Good rotisserie, not too expensive and good service (Original) Bonne rôtisserie, pas trop cher et bon service

Judson Levere

(Translated) Very good to eat quickly and very good. (Original) Très bien pour manger rapidement et très bon.

Pamela Reid

Great staff and fast service.

Gary Mayer

Everybody was really happy with their suppers, from the pot pies to the usual chicken favorites, you can never go wrong here.

Éric Desmarais

Staff friendly, food is always to the Swiss Chalet standards!

bill c

Can't get enough

Aaron McCrae

Seems to be a hit for the locals if you consider how full it was. Nice service and good food.

Randy Emmons

Food overcooked, service slow, not as good as it use to be

Kassie Bissonnette

Friendly staff, even close to closing. Food was cooked perfectly and kitchen staff accommodated dietary restrictions. As a side note, Swiss Chalet has WW options listed on the menu that are just as tasty as their non-WW items. Will be going to this location again when we're driving through on our way to Ottawa.

Morgan McKenzie

Ordered the hot chicken sandwich. Loved the sauce.

Sherry Desnoyers

The Swiss Chalet is always good in my book.

rhonda barrington

Great food ???? service.

Matthew Westerman

Went on a Sunday night for takeout. It took 30 minutes to get food. Granted they were busy. Food was good overall.

Doug Rainbird

Good food and service

Mackayla Elliott

Once again. Ordered delivery. Didn't get my extra sauce I ordered. Asked for cutlery and condiments and didn't get that either. Staying in a hotel so eating with fingers again. Not the first time. But the last for sure. Done.

Debbie Overton

Consistently good food, Good prices, but an unfortunate lack of parking and line-up for takeout.

Jeremy Stokes

Staff turn off some lights in restaurant an hour before closing time, feeling rush to finish my meal and unwelcome

Angela Thompson

You can never go wrong eating at Swiss Chalet. Food is always cooked perfect and at a good temperature

Jesse Lau

Had a wonderful dinner with my buddies. Servers name was Jessie. Bar none top service. We own a restaurant in downtown Ottawa and were actually wishing we had servers like her come through with resumes. Definitely going to make the trip back up here again. Thanks for the laughs and amazing service!

Stephen Hall

Very good food and staff!

Mike Richard

Fast friendly service

Nicole Warlick

Ok place quick service

Vincent Boishardy

IT IS SO GOOD. I HIGHLY RECOMMEND IT IT IS AMAZING!!!!!!!!!!!!!!!!!!!!!

Glenn Tonge

Friendly service. Good food.

Anne MacLean

Awesome food. Low price. Great service. Nice and clean place.

Philippe TUAL

Chicken was Pink

Deb S

Always good and healthy servings.

Lisa Dawn

The food was great and our server was pleasant. Lovely travel stop.

Krysti Martey

Great food and service.

Nicholas Weber

Recieved our appetizer with no plates to eat it with. Waitresses came back 20 minutes later to tell us she forgot to put our order in.

James Reynolds

Chain restaurant but good quality and good food

Leigh Warren

Their 1/4 chicken with garlic shrimp on a bed of rice is excellent. The restaurant was very clean and the staff friendly. The tables were spread out and the staff all had masks. We felt very safe.

Angela Molson

Good service, very pleasant server and very clean. ????????

Lori Streight

Caesar salad had rotten lettuce in it, not just one piece, loads of it. Yuck, gross...

Gerald Baptista

Good prices for going out to eat

Judith MacLean

Best service of any Swiss Chalet I have ever visited!

Karen Thiess

They have nothing for vegetarians. The menu is so small, and everything is pre-made so you can't customize your order. The prices have went up a lot.

Stacey Simmons

Not bad, quick service, but usually not many people there, and find the chicken quiet greasy.

G C

The dine in service may be ok, but the pick up/delivery service is horrible. Keep missing food from my orders, and when you bothered calling to ask, the attitude of the manager is like: whatever, things happen, what do you want for me…I want an apology, but nobody said one. Will never come or order from this restaurant again.

D. Tracey Smith

Take out

TRANSbundu AFRICA

Super friendly staff. From the front door to the checkout. Friendly and polite. I ordered just before 9pm as it says online they are open until 10. Arrived at 9. Place was closing. Nobody there. Staff acknowledged website says 10pm. I apologized for the late order. Never would have ordered if i knew they were closing. I couldnt finish the food. It was not fresh. It was barely warm and clearly had been sitting. 3 stars due to the super friendly staff. I imagine their food is usually as good as their excellent service, but not this time.

Sally Braun-Jackson

Great food and great service!

Budd Ha

Chickens keep getting smaller and smaller. Not the deal it used to be but when travelling it is a known entity and standby you cant go wrong if you need a family meal in the road.

Rodney Nelson

Quite sure that this is not a good example of this franchise...

Dandan Zhang

Service and food was quick, the server was super nice and the location is conveniently located near the highway. The only negative is that it definitely hasn't seen a facelift in 15+ years.

J Paul

Excellent experience. One of our first indoor meals in a very long time. Every aspect of precautions were clearly in place, as well as a very friendly and welcoming staff. Our server Jessie J was a very personable and enjoyable girl, whom provided precise and efficient service. Thank you Swiss Chalet Brockville for an enjoyable transition back to restraunt dining.

Charles S

The Covid protocol was very well done, and the food was fast and very good

Claude Taillon

Fast service and good food

Renée V.- Katzchen

Friendly staff, great food. Fast service.

Shannon Parkinson

Rice undercooked.

Anita Crowder

Great service and fast!

Douglas Culver

Satisfactory, menu is simple along with simply prepared comfort foods

Terry Farrell

Love going with family and friends great service and quick

Eric Richards

Very tasty take out meal.

ken Lawson

Fast and friendly service. Great with refills on drinks as well. Chicken was a little dry but it was a slow evening.

Marge Simpson

Food was awesome very friendly

David Munro

We went in there on our way home to niagara falls from a family vacation in montreal. Unfortunately, my food had a hair in it and my sister in law received the wrong food, HOWEVER, the attention to fixing the issue right away was fantastic and this is why I give it 5 stars. They took care of my meal and gave us a massive brownie to which we all shared lol.. I can't recall the name of the lady, but she was fantastic.

Lindsay King

Old style restaurant. Great food great staff

Judy Laroque

Excellent food and service

Donna Ilingworth

90% of the time the food and service are above average, however I have had some less than great experiences.

Stefano Landi

All good as expected. Great waitress and meal. It is an older Swiss Chalet and could use a face lift, but suites the need.

sarpreet sidhu

Busy on Fridays but the staff did a great job amongst the chaos. Really good poutine.

Anthony

The food quality is consistent and the servers are friendly and helpful to seniors.

don bryson

Great take out counter. Very fast. You can see the staff cook and prepare while waiting. They are all hard workers and I received my order within 5 minutes. Thank you

Jansin Ozkur

Always a good meal.

Jules B

Appetizer and mashed potatoes were a little cold inside. But the service was fast and the chicken pot pie was hot.

Neil MacKinnon

My favorite place to eat in Canada...

Phil Dufour

Always fantastic service in Brockville yummy food and great prices ????

Jaye Blancher

Excellent food and service

Tyler Hutt

Consistent food experience and a favorite with kids

Georges Simard

Good meal. Good service.

Alyssa Day

Great food wonderful service very enjoyable thanks de and chris keffer ..brockville..ont.

Deborah O'Connor

The chicken and ribs were warm and tasty. I also enjoyed the garden salad with fresh greens and an Italian vinagrette. However, the barbecue sauce had an intense taste of cloves, which I did not appreciate. The service was quick but could have been more personal and friendly. All in all a good experience.

Dimitris Katsaounis

Great service very polite and the waitress went that extra mile. We will be coming back. Beth is her name.

Kalpesh Shah

One of our favourites.

Mike F

It's always a treat when my wife and I go to Swiss Chalet. With superb food, exceptional staff, and quality of food to make you wonder what you were doing with your life up until that moment.

Clint House

Very good food and service! Personally i had the chicken poutin, which is more than worth the 12$ price tag for the amount you get!!

Chesley Oakley

Great, one of Brockvilles better establishments.

Eugenia Ciontu

Great food and service

Rodney Cajuste

Consistently Good

Annette Zgeb

Best chicken ever

GeorgeandLorri Pringle

Great atmosphere, Jessy j was the name on the receipt, if she was our waitress she was funny, kind and did a great job!! I recommend :)

N Alexander

Best Chicken pot Pie, Ribs, Specialty there Chicken

David Hiker

Great service. Friendly and fast service.

Pauline Vieira

Best one I have visited, food was excellent as well as the staff

Benjamin Walker

Friendly staff and delicious food!

Nishan DeSilva

First impression are ever lasting impression! I haven’t been to a Swiss Chalet Brockville, ON since I was a kid. I noticed on their site they deliver in my area. I thought great! This could come in handy. Sure enough that day came, I placed my order online for 5pm delivery today around noon. Two hours later I receive a call from the restaurant saying their drivers refuse to deliver to my area and I can pick it up or cancel it. No apologies nothing! I am really disappointed as are my 7 kids. I ultimately cancelled it as there was no desire from the message left or my calling back to keep me as a customer from their lack of personality and attitude. I will not be back.

Tony Palermo

Fast, friendly and great food. Our waitress was super nice!

Tanveer Naseer

Great food.

Mark Stubbs

Helpful staff.

Laura Sargent

Very fast and good food.

Poor Pelly

Waitress keep bugging u done everything okay even after I said yes n I'm slow to eat.???? due to medical

Nicole Madden

Great food and service

Johanne Cleroux-Beaupre

Well setup with COVID standards. Server very friendly and helpful. Explained requirements for mask in a friendly, non-judgemental manner.

Cynthia Hawley

Great food and great service! Definitely will return soon.

Stephen Haffie

(Translated) Excellent (Original) Excelente

Lee Beech

Fast and friendly service! The chicken is always prepared right while the sauce and fries complement the meal nicely. Always a favorite stop in Brockville!

Houda Jawhar

Went here a few days ago.

David Bailey

Perfect as always. Lamps are too low though, my wife hit her head very hard. Could do with warmer lighting also as we both left with a headache and squinting

Farouk Bouanane

(Translated) The back ribs are horribly overcooked. Take something else! Luckily, the staff is friendly! (Original) Les côtes levées de dos sont atrocement trop cuites. Prenez autre chose ! Par chance, le personnel est sympathique !

lorainne clarke

I was just there,to pickup up lunch. I ate half and, then felt sick. But I will be back

shamus birch

Great place, Great food and great family area.

Guy Tessier

The usual good food for moderate prices with friendly service.

Jessica Johnson

Food was good service was a little bit slow at times

Dan Hansen

Friendly service, convenient location close to the highway.

Christa Guthrie Vincent

Today we had to wait for silverware before we could eat. We also had to ask twice for extra dipping sauce. The baked potato was supposed to come with sour cream and green onions but staff had to collect it separately from the kitchen. The half chicken dinner was of course delicious. The ladies washrooms did not have any hand soap. Luckily I carry hand sanitizer. They did however have a second garbage pale for paper towel that's used to open the doors so you don't have to touch the handles.

Donna Cleary

Consistently good food. Friendly staff.

Malcolm Gardiner

"Kale" ceaser salad has a bit of kale thrown in it, otherwise it's a regular ceaser salad. Got take out with no knife/fork or butter. Lastly, take out menu has a picture of a drink with the combo so once I ordered I assumed I was getting a drink later to find out it's an uncharge. I wasnt asked If i wanted a drink before or after. Why have a picture of the drink with the combo if it's no included? Green beans were microwaved with a bit of garlic on top, average. Chicken was good. Salad was average as well.

Ophelia Huang

Love this chicken

Drew Hosick

There horrible there chicken was completely raw they messed up another order that had severe allergies

Jason Soucie

(Translated) Good (Original) Bon

Arthur Reed

I didnt even go in side

Rich A

Disappointed. Wet for lunch and had to. Return my ribs, they were dry and looked like they spent a few hours sitting on a counter. Replacement was good.

Tom Hoedicke

Very comfortable and servers are friendly

Maggie Quick

Such a great place to have a good simple meal with family at a great price....

James Matthie

Very busy.. excellent customer service and prompt food service

Liz Smith

Great restaurant and it is located just off thr 401. Very busy on Sundays.

Britney White

Great bbq chicken, unique and tasty gravy. Perfect family place with very reasonable pricing. Food arrived fast and the staff was friendly :) The is my favorite brand in Ontario (regarding chicken) and we miss you guys very much in Quebec. Will come again often.

Carly R

Fabulous meal and service. Thank you Elizabeth. You were great!

BLang Blang

(Translated) Nice good inexpensive and fast for a Saturday evening (Original) Beau bon pas chère et rapidité pour un samedi soir

orpheum666

My boy loves swiss chalet, so he asked me to give a 5 star re-view !

Karl Gingerich

Wow I'm amazed at the good reviews maybe we had a bad night. Food was cold ribs were dry coleslaw looked like it was prepared last week. Not going to risk a second chance.

Douglas Quantz

Great experience foodisgood

Chantale Bouchard

Best Swiss chalet in eastern ontario!

Verna Graves

New makeover in restaurant looks great! Food is great too!

Richard Gagne

Dry chicken cold food I when it's supposed to be hot

Yanyk Laperriere

No good

Sarah Bush

Very nice decor. Nicely renovated. Good service, with good food.

anthony merkley

We ordered meals on line and the delivery was exactly within the timeframe indicated! Great service, Great meal!! Thank you.

Tyna Dubois

LOVE THIS PLACE STILL

Phil Polderdyke

Easy access, Good food & Service .The best meals are chicken but also ribs. We found the ROAST BEEF not that great & would not order it again. This was our 1st time for the beef & rather disappointed but our past experience with their chicken was always great.

Joey van Koppen

I came there as a Tour Guide with 54 passengers on the bus. Service was awsome and fast ! Staff and food are great ! Thanks ! We will sure be back.

James Jordan

Ribs and chicken both hard and dry. In warming try far too long.

Reginald Rawlins

Good food. Excellent service. Pleasant experience with family.

Venessa Gar

It is what it is...good enough

Tony Ttiger555

All your Swiss Chalet favourites accompanied by fast, friendly service.

shannon griggs

Good service, good food and good price

Scott Harrison

I visited Swiss Chalet along with family members including my three grandkids. I had the half chicken with a baked potato. The food quality was good and the service was fast considering we were a table of six. Because of covid, our server wore a mask and I felt safe with their cleaning procedures. As we were leaving, our server brought us a whole bunch of mini chocolate bars given that it was Halloween Eve.

Dave Williams

Good experience. Good social distancing measures in place.

Kathleen T

Excellent food and service, affordable dining. Can be busy at supertime. Take out available. Fast friendly service. My favourite place to eat in brockville

Danielle Weir

Friendly service. It's an average swiss chalet. Food is good but not stellar, it's fairly standard fair. I enjoy coming here when I want food that I won't feel terrible after eating it. It's quick, fairly healthy, and tasty. Nice place for an affordable meal. Good portion sizes, great prices. I'm happy with it.

Brian McDonald

Love the food and the sauce, but have noticed the prices have gone up significantly over the years. Used to be a great and affordable family restaurant, but it's now another overpriced place to go ????

Barry Cunningham

Good food. I didn't go inside as I ordered lunch for takeout and the food was hot and ready on time. Pretty much what you'd expect from any Swiss Chalet.

Mike

Called for a home delivery (with coupons) staff member was friendly, took order, said it would be about 1 hr, 1/2 hr later, food was at door. Nice meal as expected

Frederic Hervieux

Fairly slow service. My drink was flat. I should have sent it back but I didn't. The potato was cold and the chicken was gristley. The bun was hard as a rock. The service is hit and miss

Wilbur Azevedo

Always great place to eat. Customer service fantastic amazing food. Keep up great work in the kitchen. ????

Troy Crowder

I have always loved Swiss chalet since I was a young girl

Kristen McWilliam

Yummy as always but still drives me crazy that veggies aren't included even in the festive special. Also, I miss Toblerone!

Ray Hamilton

Great choice of food Very clean and prices are very competitive

Tiffany Bissonnette Reed

We were treated like kings. The staff would put a 5 to shame. Always listening and addressing our needs.

Dez Vaghy

The ribs were not tender, had to cut it off the bone with knife.

Heather Mallette

This is an recently renovationed location that seems fresh and clean. For a Swiss Chalet the food is presented well and preparation is good.

Adrian N

Great service, good food

Jon Barlow

Kid-friendly, staff is super nice.

Wilson Card

Excellent service, friendly staff and ownership. Food is hot and tasty.

Dinah David

Wonderful food, nice and relaxed ambiance and the servers are the tops.

Matty_Rulez

The in laws like it!

Adam Durant

We go here a few times a month the food and staff are great

Carl Loucks

Awesome services and food

Dave Livermore

It was fine thanks

Steven Mckinnon (ROCKET)

tastes like chicken!

Michel Dube

Excellent service. Delicious food.

Mansour Sweidan

I really like Swiss Chalet, great food, great family atmosphere and great prices.

Claude Dionne

(Translated) Good fast service (Original) Bon service rapide

E F

Had a quarter chicken dinner with the soup. Very good compared to the last time we ate there, 2 years ago. We went at 6pm. Waited a little longer then normal for our food but it was busy. Waitress was pleasant.

Gwynne Johnston

Rubbish service. Counter staff rude.

Bill Clark

Since the place has been redone it is very nice looking, a lot more up to date and modern. Still the same old menu nothing has changed other than the look inside. Still same good food

Berry Fam

We have eaten there a number of times over the years. Staff is great, food never disappoints and the restaurant is clean. Give them a try!

James Baker

Great service, we pass here only once a year but always make sure we do.

Julio C Flores L

what is the name of the owner?

Suzanne Doyon

Fast friendly and fresh

Dan Charron

It got a makeover. Same good food and service

Andrew Levesque

Good food clean and fresh. Coffee out of this world and sorry that it can not be purchased for home use!

Julie Jean

Great food and assistance with food allergy information.

Al Parker

Great service, clean and delicious food. ????. Well done.

Sandi Teevens

Had takeout. Chicken pot pie is no longer on the menu which is very disappointing. That’s why I gave 4 stars. They have the best coleslaw.

Chris Evans

Service was very friendly and the food was nice.

Madelyn Mensen

Had chicken and rotisserie beef. Stick to the chicken beef was horrid

Adam Young

Good food

Shiela Brooks

The service and atmosphere are excellent. However, I'm not a huge fan of Swiss Chalets food.

Sheila Wadham

Service was fantastic.

limestone holiday lighting

I typically have good service, but last visit was terrible. I am not sure if they were short staffed but she let us sit far too long throughout. She did not get what I wanted and the only reason I ordered a particular item was because of the way it is typically served. The waitress would not give the condiment requested. Finally one of the orders came out wrong. We pointed it out and were charged for the incorrect more expensive item despite pointing it out.

Mark Connolly

Great service

Greg Rajewski

Extremely disappointed. The food was unbeatable! I ordered the ribs, looked amazing on the menu. It was so fat and full of cartilage, felt like eating a knee. The waiter never came to check on us, couldn't eat my dish or order something else. I was completely disappointed from this well known institution, will not recommend!!

Kathy Macleod

Good food always fast and friendly

Billy Durant

Good basic food. Consistently good meals.

Jason C.

This is the second time this moth. Just came home with my order. No butter and no forks n Knif also French fries look like cooked so bad. .beter fix your service. If not find find something different.

Scott Newman

Always feel welcomed. Great staff and great food

Debbie Walter

Love the chicken but not the gravy.

Shawn Man

Poor customer service

Kate Hart

Ordered a meal for 4 in the early afternoon to have delivered for 6pm. Meal did not arrive until I called to inquire after 6pm. Fries were missing as well as gravy. Called back and they would only offer a gift card or credit. I did not accept as will no go back there. They finally sent fries. Therefore food was cold and mashed potatoes for 4 only had enough for 1 person. Horrible experience

Brenda Montgomery

Swiss chalets portions keep getting smaller and smaller what's vegetables that are often cold and way over cooked. When you hardly put any spinach dip on your nachos and you have a lot of leftover notchers there's a portion size issue

kelly kelly

It is usually very good..but are meal was lukewarm.

Scott McCarthy

Good fast

FistedRocketeers (Connah!)

One of the best family restaurants around

BRADIMUS PRIME

I love almost everything on the menu.

Jacen Matthews

Excellent

Chris Laidlaw

great food but the wait was long

Danny Kelly

Excellent food and service all safety protocols in place

Jordan Kenney

Good food

Curtis Seaman

Was vary rude !

Glenn Evans

Friendly good service and food

manpreet kaur

First class all the way. Service was fast,meal was excelent & servers were very plesent.

RMC Mama

Great place

Paul Blanchet

It's chicken!

Jason Ladd

The hot chicken sandwich was yummy. Was a little noisy, big empty restaurant but they put everyone together.

Brittanie Cooke

Craving a change from poultry so we tried roast beef dinner Jan 1 - poor quality over cooked beef. Won't make that mistake again. Service great though.

Ronald Dean Taylor

Had ribs and chicken combo. Excellent meal. Service was prompt and staff very friendly. Washroom was clean with adequate supplies. Will go back.

Melanie Simoneau

We ordered a couple of hot chicken sandwiches for delivery. Unfortunately somehow our order was messed up and we got some weird open face thing. Luckily when I called an associate named Johnny answered and offered excellent customer service. He rectified the order had it sent out to us quickly and even included the sides that were not messed up when initially delivered. Good customer service and quickly rectified the problem. Kudos.

Linda Watkins

Quick and yummy. Servers were very pleasant and followed health guidelines well so everyone felt comfortable at safe.

Jan Pronko

Just wish the food was hot

Karen Melrose

Wonderful service and very clean. The hosts and waitress were very nice and very friendly. The food was amazing! I had the veggie burger and was delicious! It melts in your mouth! I can't wait to go back again!

Melissa Briscoe

Unfortunately this was not a great visit. We got seasoned fries that were awful. They were over cooked, old, cold and dried out. We also got bowl of broccoli soup that for $5.49 was extremely small and really had no flavor as it was watery. If the bowl (small) was that much I couldn't imagine the cup size for $4.99...anyways not having lunch there again!

Jennifer Whitford

The usual dependable menu and food. Staff was a bit rude about my not noticing the sign on the takeout entrance saying only one person at a time (there were nine different signs. Apparently I missed reading that one!) Love the sauce.

Katy Nelson

(Translated) Good food and good customer service to customers (Original) Bonne nourriture et bon service à la clientèle à la clientèle

Ruth Ranson

Great atmosphere. There was a small error with our order but the staff went above and beyond to correct it

Avery Hopkins

Great place clean friendly and good specials

Colt McCarthy

Dinner

103colin

Food was ok, service was slow. Might have just been my server.

Anne/Lilianne Quarterman

Everyone and everything is Fabulous

Sam Beckstead

Prices have gone up and servings have been cut in half wasnt that happy with the serving size. Ordered a chicken caesar salad and it came with kale which I asked to not have

Dwayne Patterson

Another place with great food and waitressed!

Tammy Bishop (Sticking Together)

The food was great, the service was fast and the servers were friendly and personable. Had an awesome meal.

Matthew Armstrong

Tried the roast beef. It was OK, but they probably should stick to chicken.

Nick Kakoulli

Good service good meal

Amber Turner

Great service

Allan Headrick

Same owners as the better chicken place go to it's recent acquisition st Hubert they have a better menu and taste way better. Never was a fan on the Swiss

Skylar sherman

We had crispy chicken dinner at around 4:30pm July 11,2018. The rolls were hard and dry, the crispy chicken looked and tasted like it had been in a warming draw for hours. The baked potato was not hot. We left most of it on the plate, a sure sign of very poor food and we declined a takeout container. In the past the take out has been good, but today, dine in was the worst ever. Not worth the 1 star at all.

Sylvia Hodge

Never disappoint

Alex “alexmike”

Good location

John Dunster

My family's fav!

Pat Cauley

Meal type

Sylvia Baker

Food was ok

Ed Teague

They where fast

Steve Grant

Satisfaction restaurant, casual dining for groups

Erik Gartner

I ordered a chicken Caesar salad was very disappointed that there was no bacon and very little parmesan cheese (should have been a side). When ordering take out it helps to have condiments,forks, and napkins. Was eating on the run as a passenger. For the cost of 14.99 plus tax it was unsatisfying have to do without and eating with my fingers.

cb4cb

Really quick service and food was great.

David MacMain

Nothing special

Mike Sharpe

Very good meal

Matt Whan

Come and enjoy our festive special , starting soon .

JEFF BURN

Great server

Miranda Deschamps

Super good Festive special. I wish they would include dessert with it as well, like they did with the Thanksgiving special.

A J

From start to finish it was terrible. Hostess was miserable. Tables and seating was dirty. Drinks came after the meal was served and that was having to ask 3 times. Salad was half the normal portion you're supposed to get and drowning in the salad dressing. Absolutely no cutlery so your food gets cold by the time they remember to bring it.

Michael Moyer

Updated dacor. Clean

teresa sheflin

Everything was perfect

Mabel Selleck

Almost always good

Perry Robinson

Burger was quite bad, I have had freezer burgers from Walmart that were much better. Poutine was decent, but not excellent in any way. Far too expensive for the mediocre quality, though the serving size was generous. No one seemed to observe safe distancing, and other diner's tables were well within 6 feet.

Dave Lach

Ordered on line and everything was ready for the pick up time I asked for.

Yan

Good food. Nice service. Good prices. Clean

Cindy Lebrun

We stopped at Swiss Chalet for lunch. I had the chicken wrap with fries. I was expecting this to be fresh made and warm. It was pre-made and cold. The fries and sauce were good as usual but I would get s different entree next time. Service was good and the food served fast.

Brenda Stretch

I had dinner here on new Year's Eve 2019 ....The service was great(Thanks for that!)...We walked in and were seated right a way....The food was fast and fresh...We enjoyed it....By the time we were done...The place was packed with people waiting....We got in at the right time!.....Happy New Year Everyone!

Steven GREENLEE

Your typical Swiss Chalet restaurant, great food and great staff, very quick to get your order in and serve it to you.....

Fred carriere

Food was good and the service was excellent.

Kathleen Panela-Seguin

Poor service but good food.

Carol Jeffers

Excellent. Waitress very polite and, nice personality and excellent service.

Rozanne Knight

Great service

Darwin Westerman

Love it. Love the food and the prices

Bernie Fried

Food looks bigger than advertised. Incredible! Friendly service. Reasonable prices

Harry Plath

As always packed with customers and the food is always great but we found the the portion has been reduced which was a big disappointment. We did mention it as we payed expecting some sort of compensation, but no nothing was done.

Paul Lacroix

Clean and freindley staff

David Beliveau

Yum

Elizabeth Eldridge

Totally screwed up my lunch order and tried to substitute with a lesser quality option so was charged for rest of order In full no discount still hungry and not pleased totally disappointed thanks for nothing will never step foot in any swiss chalet establishment ever again

Johanne Couture

Good food. Standard swiss chalet food. Quick service

Mark Hill

Meets our weight watchers needs.

Bryan Twiss

Fast service. Funky smell as you walk in (carpet has stagnant water smell).

Bob Lamb

Service here is fast and friendly.

Mike Lapetina

Convenient location near the 401 and while this looks dated from the outside, it's had a recent remodeling inside like many of the Chalet locations. Service was fine and the food ok, although nothing spectacular which probably isn't a surprise. Certainly an ok option when traveling across eastern Ontario when there are limited other options.

Kenneth Jarvis

A typical swiss chalet

Brian Mouck

Staff was amazing, and gluten free dishes available

Wayne

Excelent! Very good food!

Andy

Clean and updated Swiss Chalet. Busy location, staff is friendly and kind. Our waitress was very attentive to our drinks and anything else we needed. Food was hot and fresh and was delicious. Great location and great service.

Shoba S

Great staff good food.

sherry Drysdale

Perfectly cooked, delicious, the staff are fantastic.

Ben Laurin

I didnt care for the food all that much. It was just ok. The portions are very small.

Ryan U

Absolutely fantastic, our server Alexis and the rest of the staff did an incredible job of making our visit one of the best restaurant visits we’ve had in years. The service was fantastic, the food was fantastic and place was spotlessly …

sylvain seyer

Awesome food and great servers!!!!!!

Penny Buck

This is for takeout; maybe sit down service is better, but... After waiting 20 minutes to pick up my food (which I had been staring at for 15 minutes), I found out they forgot an entire meal. They then argued with me about it. I wanted a credit, but they refused and only offered a free replacement meal. Service was slow, and unfriendly. If it was busy, I could understand, but there were only 2 people ahead of me.

Christian Rossetti

I love swiss chalet. It is a very nice restaurant because it isn't really fast food and the food is good but every time I order online I always pick it up and they forget the extra sauces that I have order. They've done this twice now and I hesitated to leave a review but I'm kinda tired of the forgetfulness.

Janis George

Always a good meal and friendly service! Very patient with our one year old daughter and her messes/grumpiness too.

Shellie Phillips

Service

Kathleen bujaki

Food was good, but when you ask for dark meat, be sure you don't end up with bits and pieces. We stop for the poutine, it was very good.

Ernesto Polsinelli

Great food and good service..

Donald Crepeau

The food was fantastic and the service was excellent. Friendly and caring service

Jim Cooper

Good standard Cara food. Recently refurbished.

Richard Saucier

Their posted store hours are wrong, they do not close at 10pm they close at 9pm. Don't waste your time driving here at 9:15pm after working all day expecting to eat because Google said they close at 10pm. Because you'll go hungry.

Darrell Bond

Recently renovated much better atmosphere

Scott Wykes

Consistent family dining

Gwen Hundrieser

A good place for a nice, sitdown late evening meal. Service was good.

Andrea Bastidas

(Translated) The waitresses are very nice and smiling, excellent meal for both adults and children! And fast service! (Original) Les serveuse sont très gentilles et souriantes, excellent repas autant pour les adultes que les enfants ! Et service rapide!

Tamara Rossetti

Delicious food, great service

Christina Barcklay

Just as expected ! Good service and same good old swiss chalet taste !!

David James

In the past, it seemed the Swiss Chalet was slowly going downhill in every aspect. Until, very recently, they updated everything. The menu looks fantastic, the environment has changed significantly and the service is wonderful. A long-time favorite of many Brockville citizens.

Gonzalo Navarro

Fast service excellent food friendly staff

Lisa Roth

Family friendly, fast service and good food.

Mark Pack

Great food superb service

Scott Dudley

This is the best run restaurant. Our waitress was amazing. Our drinks and food were brought out fast. Everything was cooked perfectly.

Heather Desrosiers

Great service , clean and efficient. Chicken was not cooked enough and was just warm .

Lisa Laming

Food was great! Service not so much.. waited 20 mins for our server for her to not show up at all so we finally went to the front to ask to pay the bill there. Also, since she never showed up, not once did we get refills.

Michaela Dingman

Service

David C

We greatly enjoyed our meal from the Festive Menu. The staff were fun and service was great!

Alan Price

we ordered last week...one delux burger with fries made into poutine,,,one quarter meals fries also poutine....and one half chicken festive meal...once it was delivered i seen that the festive meal had nothing that goes in it,,,no cramberries no stuffing...no chocolate...no scratch ticket...nothing...l call back and waited 20 mins + for someone to take my call..she asked if i wanted it now or a credit..i wanted it with my meal..so it came but there was still no stuffing and no sour cream and chives for my baked potato...i didnt call back although everyone said to...i ate my cold meal...was not impressed..we have swiss chalet alot ...not so sure anymore...dissappointed

Florence Sayeau

Very good

Michelle B

Amazing chicken and Cesar salad.

Lateacher Stephen-Anderson

This place is usually always good

Anne Dutcher

Great meal Decent price Extremely quick service

Bryan Deline

It was very noisy. Girl's hockey league. Roasted beef, mashed potatoes , broccoli cauliflower & carrots. Excellent service.

Brenda Rauschenberger

Dinner was just average. Had better at other locations

Jamie 472

I enjoy their chicken and prices are reasonable.

Brian Gilroy

Was good glad no kale in ceaser salad

Cole Cook

Dinner

France Partridge

Awesome food love the chicken

Sandra Heuston

Celebrated my grandsons birthday there. Their was about 20 of us and the service was great.????

rose jeffrey

Opened late for a hungry husband and wife in Brockville. They saved our tummies!!

vaughnette chatzikiriakos

Great food

MrStonecold74

Great friendly service, stopped by around 4pm and was very quiet. Food was brought to our table quickly and was very good. Around 5pm the restaurant became very busy.

Elizabeth King

(Translated) Welcoming service but food blah blah ... (Original) Service accueillant mais nourriture bof bof...

Kassie Williams Birch

Good food great service

Doom Gamache

Great service, served quickly, fantastic fresh food.

Caroline Nowlan

Take out

Matt Martin

FINE DINE !

Nathan James

Clean and renovated, service was prompt.

francis farmer farmer

One star only because I cannot put zero, if you want slow service, mediocre food and condescending attitude, especially from the owner/ manager then this is the place for you. Last time we go here, Boston Pizza is the place to go

Patricia P

Does the job

Jim Smith

Food is pretty standard across the board...a little disappointed as food was served quick and not quite piping hot but definitely edible snd enjoyable. Staff was great...

Barry Jenkinson

Great food and takeout service

Mitchell Goldenberg

Awesome food and well prices. Service with a smile always

Guy Mercier

Excellent!!

Ali L

Lovely clean resturant, fast service, good food.

Marie-Chantale Cyr

A good place to eat

Louise Leblanc

Food quaitly went down after renos. Menu changed to no more kid burgers .. should use real meat to

Dennis Pine

Great food!

Irene Harper

Consistently good food.

Michael Durant

Always great food

Marg Bruder

Fast, friendly service. Great food. Fair prices.

Louisa Wetten

Very busy...which means food is delicious. Friendly staff, and prompt service.

Iiz Davidson

Excellent food

Sean Oates

Excellent stir fry

Stephen Alguire

Meal type

Dick D

Great service. Fair price. Wonderful place to meet up with family. Make a reservation.

Larry Molson

After a long day of travelling, I ordered from this swiss chalet and quickly ran to pick it up. Getting back to my hotel, there were a few things missing / incorrect. One quick call to the store, and the super friendly owner was actually at my door in under 10 minutes with a brand new, correct, fresh order. Really great customer service, really delicious meal - overall a great spot when in Brockville!

Shane Antaya

I've had better food out of a box... Never stepping foot in this place again.

Ann Bridge

The food was awful and cold. Service no better.

Mcme

Excellent shrimp specials.

Ashley Montroy

Takeout is usually quick, even when it's busy. The servers are attentive enough to customers and accommodate your requests. I have had various food but typically stick to the chicken. I am not a fan of the ribs- I find them undercooked and often pink when cutting them apart. The chicken is always flavorful and delicious. The salads for takeout taste fresh and are never soggy. I really enjoy the Parmesan fries over the regular ones as I find the regular fries to be quite dry and unappealing. I'm not a big fan of the new buns they have, however to each his own. I loved the shrimp and rice they have- the sauce is amazing and brings a tangy and savory flavor to the shrimp. Overall: quick for takeout. Often the food is pretty flavorful and enjoyable. Dining in is a pleasurable experience. Would definetly return again.

Phillip Hogel

Not near as good as it used to be very disappointed they gave my money back hopefully that will change and get bact to norm . i wll give them another chance .

Krystal Belanger

The food was hot and tasty. Our waitress was efficient

Rob Fraser

Excellent service short wait times for food and very clean

Debby Hutt

Excellent meal and servive

Elizabeth Casselman

recently our staff order lunch from Swiss Chalet which was quite a variety from Swiss Chalet's already large menu. All staff enjoyed their meals which came on time, hot and very plentiful. I would recommend this location of Swiss Chalet to anyone especially with the vast entree's available on the take out order. Thanks again for great service. Pat

Harry BISTOLAS

Good chicken

Laurie Dudley

Nice fast drive thru

pete carter

Good food, good value

Marsha Lesperance

Friendly staff and fast service. Chicken always yummy!!

Jeanette Kearney

We went for Thanksgiving dinner at around 7PM, only to find them out of Thanksgiving meals. We had the regular chicken meal instead. It was okay. Service was pretty slow. We had to go track down a waitress to order after an extended wait at our table after being seated.

John Raby

Great food, dirty place to sit and eat. Cups and plates not even washed.

Shane Taylor

Always have loved Swiss Chalet chicken

Sean Dover

The food was great as usual. I had the Thanksgiving dinner and the stuffing was amazing! Fast service as well.

mike sabourin

Our who dinner experience was great

Delores Astles

Great service!

Tony Pynenburg

Very quick service, and very good food

Suzanne Reed

Great.

Shane Farrar

Had a wonderful meal, our server was great!

Sid Hall

Cannot believe management removed name tags from the servers!

Bill walsh

always good in a pinch they have a decent phone ap for ordering on route

Powerfullymanny

The restaurant is open until 9 pm. Arrived at 8:30 to find the open sign still on but the restaurant is closed.

Brian B

Good food & great service

Francois Belhumeur

As long as you ask for the chicken to be cooked longer then it is good. I do like the atmosphere.

Karley Hoyland

Fantastic service for our group of 20. They were calm and great with the kids.

Colin Lyon

Excellent service and management. I accidentally left my sunglasses at lunch and they exceeded expectations by express shipping the sunglasses straight to my home! Acts like this speak about the excellent management at this location. 10/10 would recommend.

Lorraine Perron

Close to Hwy 401. Service was prompt.

Debbie Keffer

The food is not great. Service was all right but nothing more than a casual place to eat at.

Ron Mueller

Waitress was great for a large walk in group

Victor cheung

Swiss Chalet was great as usual

Steve McGowan

(Translated) Good, affordable and fast service. (Original) Bon, abordable et service rapide.

Glen George

The food here is very good and the servers are very cordial and also accessible to people in wheelchairs. Over all a very good experience

Milad T.

Good food as always

deb brown

Decided to skip the cookin tonite and seen the specail Swiss chalet had on 2 meals for 15.99 fiqure id try ordered take out when got home smallist 1/4 chicken I have seen smaller than cornish hen it was the greasiest bird ever and so fatty the bun was rock hard oh well lesson learned not always a great deal

Bob Foss

Newly renovated decor and menu . Stuck with favourite 1/4 chicken breast and coleslaw...yummmy gravy.

Mark Bright

(Translated) Delivery to the hotel. .. cold fries and bof taste ... sauce ... more than ordinary. ..- Hubert much better (Original) Livraison à l'hôtel. .. frite froide et goût bof... sauce ...plus que ordinaire. ..- Hubert beaucoup mieux

Nicole Neumann

Was good but busy

Charlie White

This is a must stop for my family when visiting the 1000 Islands/Kingston area. They recently renovated the place so the decor is very modern with some whimsy touches. And what can I say about that Swiss Chalet chicken with Chalet sauce, but yum!! A Canadian classic.????????

Charles Doucet

????????????????

Terra Morris

Fine bones found in food.Waterest was very rude

Jeremie G

I heard a lot about this place from my parents who used to eat here more than 20 years ago, but never tried it until today. A nice family-friendly restaurant, with a menu rich in items that would satisfy every taste. The portions are huge and very generous. The service is excellent and the staff are very nice and friendly. Recommended!

norman campeau

Mine was good my wifes came out bleeding. They replaced hers with no discounts.

Dara Sandow

Awesome food... Best salad I have ever had!

Tim Sutton

Excellent service. Arriving after 7pm is perfect as the biggest crowds come early. No issues with parking. The menu just keeps getting bigger and has many great additions. The new roast beef is excellent. You have many options for sides with your dish. The food is served on the oval platter shaped plates and their is plenty to fill an adult male. Love this place and going back again for another hot roast beef sandwich soon!

Kathleen Bujaki

Always a great experience. Friendly staff. Awesome service.

Matthew Anderson

Good restaurant, good service and the staffs are eager to please the client.

Charlene Genge

Nothing amazing about the food here.

Pete

Realy no more....

Karl Frigan

Excellent service!!!!

Loralee Ross-Pomeroy

Always good food. Excellent Service

Debbie Steacy

Very good home style food. Mainly chicken. Children friendly.

Stephanie Luimes

Service was quick but i didn't get everything that came with my meal, I didn't get my corn on the cob, coleslaw and toblerone. I had to ask for my chocolate bar when we were leaving

Amy Pigeon

We stopped for a stay over on route to Montreal. Needed some fast food, but not as fast as the regular branded chain chicken restaurant, so walking around we found Swiss Chalet 2min from our hotel. Glad we did as the meal was tasty and the service great. Well worth the take-out.

Joe Dugdale

It's a staple

Sharon Mann

Very good service great food

Kevin Frankcom

very good food

John Stewart

What prompt and efficient service. I'm very impressed!

George Moore

Great food great people

Johanne Louise Séguin

Amazing food and very friendly staff members. I just loved.

Marilyn Smith

Always a great place to eat. The value for the meal is still OK but the prices are starting to creep up.

KatGrl S Bouchard

Ran out of chicken with their anniversary special at 7 pm last night! When your establishment is a chicken restaurant how can you run out of your main staple!

peter meaney

Great food and great service

James Heaphy

Supper was excellent as was the service.

Chris Martel

Great food and service

Harvey Blais

This used to be our favourite place in Brockville. I'm not sure if it changed ownership?? The food wasn't even close to what it used to be. We probably won't go back.

ron irvine

Good food good price

Alvin Rosales

Excellent food! The service was great and delivery was fast. Highly recommended!

Angel Fawcett

Great food and service.

Raymond Cormie

Amazing service as usual. Kathy was an awesome server!

Sharon Hall

Great food. Good price

Sébastien Lacroix

Yummy

Helen Benoit

Since renewing the interior it went down hill menu change smaller servings. As we walked in maneger was saying to other waiters if they didn't like it go somewhere else

John Mayes

Felt rushed

Daryl D

Normally Swiss chalet is good, but the ribs were dry and not sauced very well. The wings were small, and the beer was not cold. Would not revisit this location again.

Doug Irish

My parents, family and I love coming here. But we wish they would have kept the fish and chips. They were so delicious. My moms favorite she said. Also friendly staff and always great service.

Tanya Storr

Great Food

ron fenlong

Really good taste.

Timothy Clark

Always great service and great food. One of the better swiss chalet restaurants iv been to

Daryl Mroz

Always awesome