Reviews of Service Canada Centre (Tourist Attraction)

Dave Davidson

Pretty fast service for buying new license plates.

Minesh Kapadia

Friendly and helpful

Lanzer Schulzke

This is very helpful website if you are searching data about Canadian government. They will give you best advise.

KIRANDEEP KIRANDEEP

Very lovely staff, the let me quickly drop off my paperwork and head out.

John Twang

Unfortunately I had to cancel my vacation because my passports took twice the amount of time it should have taken because the Service employee didn’t “certify stamp” my birth certificate and my husbands before it was sent on its way so once I resent the documents service Canada restarted the file process leaving us without passports for our vacation

My Fashion

BRUTALLY slow. People are pleasant, but be prepared to wait a long time just to submit a passport renewal. Arrived at 1100, waited an hour in a partially filled waiting room. Then had to wait another 1/2 hour while the staff all went on lunch. Mail your passport in or go to Whitby if your time is valuable to you!! Not recommended.

Kim Howson

Waited and watched employees avoid serving any of the twenty people awaiting passport processing for over three hours...coffee breaks, smoke breaks or just breaks were more important.

Dave StLouis

Horrible customer service. Very degrading person working reception counter, this person should not be dealing with the public.

Dr. A. Paul

The "service" here is abysmal. The employees are not keen to provide actual help to anyone.

Deborah Fotes

We had an absolutely positive experience at this location. We arrived 5 minutes before closing with a new passport application and one renewal. We were greeted professionally, and without any sign of resentment for coming so late (there was a freezing rain warning in effect, and schools were cancelled around noon. So, all the more reason for staff to want to get home!) Although there were two people before us, we were seen quickly, and the lady who processed our application, Dawn, was friendly and extremely helpful as she found errors on both our applications. We were finished just before 5, not because she was slow, but because she was thorough and we had to make corrections. Now, we were originally going to try and avoid going to Service Canada initially due to the previous reviews, but our local MP's office had incorrect office hours posted on his site so it was closed earlier the day before, and the Belleville office was closed early due to the inclement weather. So, we rushed over to Service Canada, and were so relieved to find them open. We were treated respectfully from start to finish.

Sherlyn Keddie

The staff at the front desk are friendly enough but service at "Service" Canada Belleville is atrocious! Arrived at 11:15 on a Wednesday and there were 2 people working at the desks. One staff member disappeared leaving one at a desk. She then got up and left (it's now 12:30pm) and the line in front of me was 4 people. Staff members chatted and laughed while no one got served for 30 minutes! If you think you can go in and out with a passport renewal forget it. 2.5 hour investment of my time. Mail in your renewal or drive to Whitby or Ottawa you will probably make better time!

Brenda Hookey

I really like the staff, all ladies are down to earth person and very supportive.

A Munroe

Great customer service, friendly knowledgeable staff. My experience was 100% positive.

Mark Wade

I went with my grand daughter to process her passport. All the staff were very friendly and helpful. A very positive experience!

Hannah Lavender

Crowded and not enough staff to care for clients. Left there after a half-hour and went to local MP's office where I received excellent service!

Rhonda & Bryan

Not open Saturday? What do normal people do that work 5 days a week? Book half a day off work?? What a joke.

Francis Buttworth

Open only weekdays and a bit slow to serve. Not too many parking spots out front (4–5) but apart from that, very friendly service.