Reviews of Ice Castles (Tourist Attraction)

Steve Schweiger (Pirate Steve)

It's cold, but fun. A unique experience, beautiful!

Colby

The ice castles in the winter are always fun to visit and see! Very calming and breathtaking. The staff are always wonderful.

Pedro Santos

An amazing experience! It's a real piece of art and fun at the same time.

Harshvardhan Gupta

Always breathtaking views and amazing ice carvings all over the castles. I go there every time and usually try to be in during the opening season. I love Ice Castles. Keep coming back to Edmonton. :)

Corbin Fadi Tom

I recommend to visit Ice Castles in Edmonton , Alberta - Canada Astounding built in Hawrelak Park , Remarkable most popular events . All Stars.

Brian Patrie

Very neat! Larger than expected. Go early to avoid lines or buy tickets online. Ground is like sand so bring boots and a sled (leave the stroller and wheeled wagons at home).

lynne kincaid

Kinda neat. Worth a trip.

Trevor Banks

A definite must do! Super awesome that we get this here in Edmonton. Personally just before dusk is the best time.

James Olfert

Fantastic. At night it's just breathtaking.

Chance Wright

The ice castle is a wonderful place for a winter date. While you can certainly see it all in 10 minutes if you wanted to, it is best enjoyed if you take some time to relax and take in all the details of the structure. Of course this requires appropriate winter clothing and likely a coffee or hot chocolate! The latest incarnation is bigger and better than last years with more animated lights and slides! I prefer to go at night but I have heard its still worth it during the day.

Rachel Muli

We drove 4 hours to get here and bought tickets online for 6 but didn't ‘t get to see the Ice Castle last night because they were closed for February 1. Bought tickets again today, hoping we get to see it.????

Simranjeet Kaur

beautiful evening spent with parents, loved the lighting and design, Must visit. Ice Ice Baby

Reche Watson

So much fun!

Shalin Shah

Loved this place. So amazing

Donna Fe Cangas

Like the ice carving but not that big. Good for kids and for someone who love to explore and try new things.

Carlene Atwood

The workers were friendly and the website helped us be completely prepared so we could have the best possible time. We loved the slides!!! With so many different pieces of art to look at, we kept ourselves busy for over an hour. Would definitely go again.

R Qua

Awesome spot, particularly at night. Lighting is great.

Bruce Ritchie

Nice idea. Good to see once but expensive. Seems like a waste of city water.

Rashesh Shah

It is a good spot to visit as one - time for my view. The staff is very friendly and welcoming. Our first time and was a good visit.

Imee R

Spice the magical beauty of winter.... For me, Christian Denis is super talented artistic artist/ sculptor. That work of art is extremely awesome ????????

Dan Schykulski

Completely awesome place. Great for families!

Rye Sinclair

Good fun!

Gbolahan Oduwole

Magical place, beautiful scenery. I can’t wait to revisit next winter.

Erica Myles

We had to go see the castle before they left and were not disappointed. Every year is a unique experience and this one included a mysterious honeycomb like series of hallways and arches that were very fun to wander through. The fire dancers were a spectacular addition to the experience. We stayed to watch them twice. I love the castle and am sad to see them go but looking forward to what comes next year.

Brandon Mol

Meh. Not worth it for the price of admission.

Jordyn Woodall

Beautiful at night, highly recommend. Got a nice surprise of fireworks while walking through. Very friendly staff!

melissa

It was alot of fun and so beautiful totally worth the time to go there. Will go again it's very mystical friendly staff, ice slides fun for all ages. You definitely leave happy.

Crazy Chick #2

Great family fun. Dress extra warm. Go after dark. Pre- pay online. Wear ski pants. Magical experience.

Jill Buehler

We had a fabulous time at the Edmonton ice castles. We had a multi-generational family outing, and everyone from the 3 and 5 year-old kids to the 55 year old grand parents had a blast. Even us 30 year old middle generation went on the ice slides with the kids. The Disney Princesses Anna and Elsa were there so the little ones adored that. There were many cool (pun intended) spots for photo ops so you can cram your Instagram and Facebook full of flurried frozen majesty. There was even some wedding photos being done that were simply magical. As a side note you better dress real real warm. (Obviously) It was FREEZING and some of the non Edmonton locals didn't dress appropriately. If we would of had the luxury of choice we should have chose a warmer day where the weather wasn't -20°.

Andy Chiao

The place seems to be much overhyped or over sold an Ice Castle, it's more of a frozen water fountain style outer wall with a few small attractions indise more for the younger crowd. If the ticket prices were more reasonable for the amount of things you get to see and experience then it would score higher, but I really feel there is no need to pay and go inside, just take a look from outside and save your money and disappointment. On top of that ticketing online has a 30 min time frame which it's valid for plus additional fees which seems unessary this attraction. For those who are adventurous go to some of the frozen waterfall areas with RGB flash lights in the afternoon to evening and have a much better experience.

moon river

very nice place even adults can slide on the ice. tried it once. just wear sufficient clothes it's freezing cold. best at night

Chad Woods

Ice, Ice everywhere ! I felt like I was in the Movie Frozen... BUT ON ACID !

Mahdi Rahmani Hanzaki

It was really awesome. There were ice slides which were cool. The fire show wasn't as interesting as I thought it would be though.

Nicole T Morgan

Every year ???? Has been better and keep building ???? loving it ❣️

Angela Schuurman

Great family friendly way to enjoy winter in Edmonton. Kids (and adults) loved the ice slides, sitting on the big ice thrones, and walking under stunning ice formations! Lighting at night was beautiful. With a group of kids, I suggest visiting for an hour max. The kids were running out of places to explore after about 30 minutes, the remaining 30 minutes were spent on the slides.

Meglore Manglore

One of Edmonton’s most awesome winter activities! Each year it just gets better...ice slides, warming fire, and such cool ice formations! Dress warmly ????

Mike Wenzel

It's a great place to go with family or a date. Go around sunset to get the best of both worlds.

Chantelle H.

Lots of slides, hidden rooms, fountain. Good to bring kids in sleds. Firepit.

Angelina Simmonds

Got my wedding photos taken here, it's amazing. Beautiful, and fun

Tyson Forsyth

I really enjoyed this stunning display. So many interesting places to take photos. The atmosphere is very soothing and the staff are so very helpful. I loved all of the interesting facts and information there staff has to share. Very well manicured, exquisite display, fantastic people, in short one of the best visits for winter in Edmonton.

Melissa Mohamed

So Awsome! Wished we hadn't gone on the coldest night ever lol. Absolutely beautiful very impressed. Friendly caring staff! Thanks guys????????

Ken Varias

Great for families and friends bonding! Best time to go in here when the weather is positive degrees

J. Jude Groves

Great venue - needs to be better organized at the front gate - spent 50 minutes freezing in line with a 2.5 yr old and 4 month old.... 6pm tickets turned into 635 admission.

Steve Kwan

Great place to visit and see all the ice sculptures and tunnels. Also has ice slides in ranging steepness and length which is very fun. Go during the day for pictures as night time might be a bit dark but the lights inside the ice are beautiful. I went in the evening before sundown so I got to experience day and night Also try to wear warm socks and footwear as my feet were freezing at the end of the visit.

Maksym Borodai

Nice place to take amazing pictures, there is also a fireplace but too freezing anyway.

Anne Nerbas

It was a wonderful experience but wouldn't go again. The tickets are $20 and you have to book a time to go in. It took us about an hour to an hour and half to make it through. If was a nice day out but I'd recommend bringing ski pants for the slides and ice cleats for better grip when climbing the hills. I didn't give is 5 stars because I didn't see the point of booking a time to go in and see because inside was packed constantly which made it hard to get photos.

Wayne Brooks

WOW, a real treat to walk through,brightly behind lighting of ice walls,passageways and ice bowls, great entertainment with fire

April Cebedo Balagosa

Loved it!

Paige McLean

I have been trying to make it to the Ice Castles for a few years now and this year was the year. LOVED it! I highly suggest you try and make the time or trip (6 hours in our case) to see them. It is cold down by the Castles so dress accordingly and wear proper shoes as you are walking on snow and there are some slight hills to walk up. And slides made of ice to go down. Bring a camera. Go just before it gets dark so you can see them in both daylight and the dark as they are lit in different colors. Once you enter you can't leave but you can stay as long as you like.

Scott Rutherford

It was very impressive and the setting was quite majical on a cold winter evening, however I left wondering if there should have been more to it.

tycr0

Great place to take pictures with your family and enjoy some hot chocolate and donuts.

ghgames

It is cool and the lighting is interesting. But there is not much to do or to see inside. The slides and tunnels for kids are only fun to do once, the labyrinth is quite boring. There are hardly any statues or other artwork inside. I would say not worth the price, seeing it from outside is enough.

Simon Kursa

Great place and there is stuff for kids and adults. Next year I'll try to go in the evening as they have led lighting inside the ice

Christopher D'Mello

Was cold. But is nice because then she was forced to cuddle me to stay warm. Excellent place to go if you was to get intimate. Recommend to show up close to the end of your time slot so you are not in the cold. You can stay as long as you like. We were there till 1 am and they did not kick us out. they just waited until we were really cold because they stopped the fire and turned off all the lights.

Account deleted

A for-profit attraction shouldn't be on public land. It causes a hindrance to people wishing to get into the park for use other than the "ice castle". It needs to be moved to a different location, or 100% of the proceeds should be donated to charity.

Mitchell Fowler

Pretty awesome idea, great for photo opportunities.

Samera Fransoo

Wasn't really worth the $13-$17 you pay for entry. No cool ice sculptures of bears or anything other than one ice sculpted bench. Hot chocolate and expensive mini donuts are outside on your way out. Would recommend if you enjoy watching small children fall down, or small children on slides.

Abraham Woo

Beautiful place for couples and families to build some awesome memories and marvel at the sculptures

Karina Shpiler Villabroza

Beautiful and outstanding!!

Karen J

Fun experience, easy way to get kids outside for some play time. I would say expect to spend 1-2 hours here, there isn't that much to actually do, but it is beautiful and our 4 year old niece loved it. They have a couple standing fire pits to warm up at, but they're way too tall for little ones, you have to hoist them up awkwardly to the fire.

Bill Marples

Staff was very friendly and accomodating in extremely cold conditions.

Nicole Johnson

Absolutely gorgeous! Definitely want to check it out at night next time as well

Jeffrey Parsons

Awesome place. Must visit for families. Go after dark to see the full effects of the ice lit up with different colors. Endure people dress warm as with any outdoor activity.

Surrey Boy

It was a fun experience.

Yusha Ibn Yakub

Be fully prepared for cold if you wanted to visit this place. Although it was fun

Makayla

A lot of work was clearly put into these. If you own snowpants I'd reccomend bringing them as there are slides you can go down inside. The view of the top of the park was probably my favorite part. Staff was great.

Diwata RN

The place was spectacular! We were lucky to last visit this awesome castle before the Covid 19 hit Canada. It’s a beautiful thing how they’ve managed to maintain the castle. Truly appreciate the creativity of those people behind this.

Olga Courtnage

Wonderful wonderful event! Fun and original ice sculptures, slides for kids, fire for parents. Visited in -20 and the kids didn't even notice how cold it was. Spent just over an hour there, it's not a big place but very much worth it. Well organized too.

Curt

Lots of amazing sculptures and fun for the kids. Even makes for a great date night. The slide was lots of fun and the lighting effects are very cool to see at night. Wonderful exhibit, will definatly go again.

Jill Polanycia

So awesome! The ice is really beautiful and the slides are lots of fun!

Heathen Heart

Great as usual. This year we caught the festival as well, good timing. Was a great time with the family!

Sarah Carefoot

The ice castles were beautiful. My daughter loved the ice slides. We had a wonderful time exploring. I'd like to see the ice castles at night. We explored it this time during the day. It would be nice if it was a little cheaper to see the ice castles.

David Minkley

A must see. Very impressive.

Nevin Phillips

The while family went to see them and it was amazing!

dunia terakhir

This place only temporary not permanently. Only available December to February something like that. I went there without checking their website I just checked on Google maps and I was disappointed when i got there nothing to see. I expected to see an interesting place.

Alex Wilks

This is a MUST SEE if you are into cold and unique tourist activities. Great for pictures, they've got benches made of solid ice and thrones too (it's a castle duh) that you can sit to get some amazing photos. Do bring nice boots and gloves though because it does get cold quick.

Rabia Chaudhari

Such a great place and Instagram worthy pictures

Janine M

Every year gets better and better! 3rd year in a row and love it!

Abhishek Dahal

Had a blast, were not prepared for the snow so felt bit chill. I recommend anyone who want to visit get fully dressed in trouser and good jackets with gloves so that you can enjoy the play.

Krissy Thorne

what a fun time. lots of parking but make sure to dress warmer then you think youll need

Bruce Edgar

Great fun. It was cold though.

Carly Balfour

Amazing! Pick a warm day to attend. Daytime is great for the kiddos, they have slides and smaller caves for the littles and larger slides and huge caves for adults too. Nighttime is great if you are looking forward to the light show. There are embedded lights throughout the castles that are illuminated at night. Best to wear snowpants if you plan on going down the slides :)

Kelly Chmela

A lot of fun! Tapped into our inner kid and enjoyed the slides, passage ways, and lights. Would recommend for all ages.

Glen Nkengbeza

Great place. Did not dress very well, so I couldn't spend much time inside. So please dress warm????

Brenda Arter-Vanderburg

It was very pretty. Didn't take very long to go thru it though.

Nathan Cannataro

I don't want to say too much, but this was a really special, fun event. I highly recommend it. If you want to save some money and avoid the crowds, go during the week. I imagine it would be cool in the daytime as well.

Tyler Fentie

A little expensive but not bad, pretty fun. Definitely a great place for little kids

jesus eliu barajas gorvea

Good place ..but too cold that day

C.S. Elliott

It had thawed the day before, causing the castle to be unsafe. Three stars only because it wasn't until we got out of the car, crossed the road, did we get told it was closed.

Harshal Rao

It’s unique experience visiting ice castle. Amazing work by these guys. Great sculptures made, it’s so fascinating that what could be done out of ice. It’s an artistic work, whole lot of effort goes into building this & maintaining it. It’s fun to visit this place, any & every age group will enjoy visiting this spot. There are icy slides for kids, teens & adults, it’s quite an experience. I would recommend everyone to visit this place once every year in winter if you’re in Edmonton as it’s different every year from inside. Staff working there are so friendly has big smiles on their faces. Team there helped us taking our couple pictures without asking. Last but not least ensure to load up on winter clothing as temp drops it can get really cold inside.

Shawn Kiryliuk

Way better than expected. Definitely recommend going at night time... The lighting effects they use on all the ice is quite captivating. Our favorite part was probably the programmable LED light ice wall. The entire structure was much larger than I thought it would be. Staff were very friendly and helpful. Definitely recommended for everyone!

S_uzair

One of my favourite place in Edmonton

Igésia RBC

Beautiful - good attraction but smaller then I imagined.

YAN LI

In Edmonton for a work-related event. Thought I would check out the Ice Castles. The place would be totally fun for little kids to play in. Lots of ice slides and cool colours

Joshua Ramcharitar

Great spot for pictures! Kinda short for the price. Please take a good camera! The multiple types of slides were pretty cool for any age!

clark hierath

Pretty amazing place. Lots of slides and corridors for the kids. Great to finish off the visit with mini doughnuts and hot chocolate with marshmallows... The kiddos had a blast!

Heather R Elford

Got tickets as a gift. This was more fun than we expected. My 4 year old had a blast going down the ice slides

Michael Davey

There are No Ice Castles in the middle of August though there was a wee bit of a wind chilling effect to go with the rain.

Audrey Cournoyer

I loved it, perfect family activity

Ann E

They are a good 1 time experience. Did expect more but not bad

Gina Dalcourt

I came here two years ago and paid at the gate. This year, not only have the prices skyrocketed, but people who prepay are treated preferentially over those who don’t... I was told that for every 10 groups (who prepayed) that go in, one person that didn’t prepay MIGHT be allowed in. What kind of business model is this. Walked right back out. Not worth it for the price and the inconvenience. Don’t waste your time - look at pictures online.

kapil vyas (KapiPhotography)

each year visit for photoshoot

luminess1

Very beautiful but be sure to bundle up good

Laura Matvichuk

Staff was wonderful. Sculptures were pretty.

Indy Randhawa

The ice castles are a must visit in Edmonton during the winter. They change every year, so I think it is worth going back even if you have been. You can book your time slot online, so you don't have to wait in long lines. It can even be booked for private sessions, like photo shoots. Just remember to dress warm!

Nicole Douglas

Loved the ice castle! Beautiful and fun for all ages. There are little surprises and different views from every corner. Highly recommend going to see this.

Dragon BG

❄️????Well I'm just at home doing my work but when it's January i will go to a ice castle❄️????

JJ Gough

Had a good time, fire show was fun to watch!!

Sheldon Nestorovich

Horrible customer service. Bought tickets for the ice castles for a Friday evening. The ice castles ended up being shut down that day due to cold weather. I was told in an email I would receive a refund. Never received a refund or a code or anything to re book . Tried emailing them 3 times and never heard back once. Messaged them on Facebook and same thing.

James McColl

Lots of fun, the slides were a hit but for older kids only. Parking was a breeze, unlike other events at Hawrelak.

RKP

Amazing, that's is it..... just wow amazing and georgeous!!

kevin huynh

Cold but worth for the amazing ice castle

Lu Tim

Only location in Canada that held this exhibition. Worth to view with whole family. There are two ice slide you can try, make sure you wear snow pant I you wanna on it otherwise is too cold for your bum bum. Admission online, book early. Only happen in Winter time, we were here the very first day.

Gia-Linh Chau

Had good fun! Took around 30min to get through - had 3 slides this year and we lined up for one. Felt like a kid with those crazy carpets

khaleel Alessa

I have found a very cool place in Edmonton

Season Greetings

Honestly, it’s not worth the price we’ve paid. The staff are very organized, this year they have three slides, the Castle is beautiful inside and out, but it does get crowded and wait times for a slide can be long. I suggest choosing to go early rather than in the evening. You can go through it in about 30 minutes while looking and walking through all the entrances. Parking can be hard to get as this place sells out fast.

Sophie Staples

I love going there. Fun place. Great place for taking photos

Eli Santos

Very nice to take pictures but the place doest have too many activities to do. Basically you walk around and take pictures. I highly advise the organizers to take a look at Montreal one. In Montreal you have plenty of stuff to do (and keep warm). I really loved the ice Castle Edmonton. It looks better than Montreal one but I gave 3 stars for the lack of activities.

Lujia Cai

Cool place. The music and medleys they play over the speakers when I went is pretty majestic and fitting. The actual ice castles are beautiful, but I agree it's sort of just ice. It's definitely nice to go try it out though :)

R

Gorgeous beautiful magical fairly inexpensive family outing! Could lower the price a bit. It's a touch high unless you get the early bird email.

Angelica Kuiper

Amazing. Who knew ice could be so beautiful. Well worth it.

Harrison Sheremeta

Second year in a row attending the Ice Castle in Hawrelak Park and glad I did. Purchased tickets through the pre-sale so they were a bit cheaper. Different layout and more features than last years’ Castle.

Barb Wilser

Magical place to spend an hour or two. A different experience during the day and at night. Make sure to pre-book your tickets online to reserve your visit window. This year the castle features an ice throne, multiple slides, an ice fountain and a fire pit to warm up. Recommend wearing a hat, gloves and snow pants if you want to go for a slide!

Erik Jamik

Really cool! ???? There are several slides and a nice fire pit warm-up area. Worth the visit!

Gireesh Annepu

Worth go. Appreciate the efforts by the organizers. Both day time and night time visits will give different experience. Personally, I liked the daytime visit more though.

Nick Barbaza

Fun, especially if you have kids!

Doug Seidl

We went tonight... best year yet! Fantastic

Lisa Marie

We had a lot of fun at the Ice Castles. I recommend wearing snow pants.

Jessa Heatherington

My boyfriend is on exchange here for school this year and he said that the Ice Castles were an amazing "must see". Definitely recommend wrapping up warmer than you think, but we really enjoyed our time.

Urza

Creative display of albertans, similar to what can be found in harbin in northern china during the winter! Not quite as big but still beautiful. Advancement of science and reason is needed for our survival.

Evan Webb

This method of castle construction while sturdy seems vulnerable to fire. Hopefully there are no Dragons.

C Le Bouthillier

Having seen a lot better and alot safer "ice castles" i dont even want to come see these , so many icycles that could fall and either kill you or stab you or even lose an eye or 2 and people are taking pictures under the crazy dangerous icycles ... I dont get it ,other than thats what they always known and think this is normal and safe and "ok".... Sooooo dangerous omg! This need to be banned

Amber St.Jacques

Beautiful! We spent about an hour inside. There are many little spots to check out. A great date night event or outing with the family.

Valentina Klymiuk

Awesome experience! Highly recommended for kids and adults! Dress warm! Looks the best at dark hours.

Ashton Bannister

A unique experience.. For some reason I was expecting more for the price paid per ticket and got bored pretty quick after visiting.. But I found for a short time for it to be really neat. A little bit of a maze with tiny rooms you have to squat to enter and some cool designs, some neat lights and a really fancy ice chair to sit on.. After about 15-20 minutes I ran out of things to do but for the price paid I felt that it was worth returning to the same things over and over to feel some value towards my ticket purchase.. All in all it wasn't worth the price of entry, if it was cheaper I would be more enthusiastic, but with that entry price, I naturally would have expected a much larger experience. I can't say I'd recommend this, solely due to the value of the experience does not match the entry price. Maybe if the ticket price was more in line with the experience there would be more repeat customers and more sales. Possibly more of an ice maze and more enclosed areas, maybe longer slides, more chairs. Maybe a big igloo.. Maybe more sculptures and a few themed vendors working out of partially ice-made facilities would make the experience worth the ticket price. Looking forward to improvements in one way or another next year. Until then I can't say I would recommend this. 3/5 unfortunately.

Stacey Edwards

We went at 6pm on a Sunday. It was very crowded to the point where you couldn't get decent photos and would be nice if they had more than 1 food truck outside the event however the ice castles were beautiful and worth seeing. Might go back during the day when it is less packed.

Josh Andersen

What a awesome place. Never seen anything like it so much fun

David Dow

Great for kids

John Wood

It was very cold but the ice castles are beautiful to look at and it is impressive to see the work they have put in putting this together. There was a bit of a wait to get in and scan your bar code but once you get inside it is a pretty big space to explore.

Darrell Winwood

It was fun and interesting to visit and my little kids loved the slides...but it's a little pricey for an hour or so of entertainment for the family. It doesn't take more than 20 minutes to walk through it, the rest is just the slides and exploring again. Having two women dressed as Elsa and Anna from Frozen was a nice touch for my girls. We went during the day, maybe it would be better at night?

Karel Pelletier

Very beautiful!

Alisha Y Ha

It is nice to visit once. I thought it would be bigger so I wish it would be bigger. Spend 30 mins to take my time to make my money and driving worth while. On an outdoor at night -22c can be super cold tho. For me it is a YOLO.

Michelle Kwong

Beautiful every time! Be prepared for the cold weather as the snow underneath chills your toes first. Look for the ice made into slides, a chair/throne, a maze of tunnels and pathways, a wall of changing lights, and the little firepit to warm up by.

Tallitha Campos

The Ice Castles is an annual event in Winter. It’s a must go for visitors or residents. I’ve been there twice in three years. Visiting during sunset is supposed to be pretty to take great pictures. It’s important to say that is very cold inside the castles, so go dressed properly.

Jason Loykowski

Nice atmosphere fun for the children the price was a little much 70 dollars for a family of 4 for about an hour of entertainment. Defiantly wear toques and gloves at a minimum. Nice walking path with snow sculptures.

Bunny Bhullar

Love it. Too cold so make sure dress properly. Try to go during night

Emmerson Konjolka

Amazing experience. Very beautiful but not much to do. Kid friendly but they might be a little bored. There's 3 slides that are all different sizes and a super cool fountain. There's also a firepit to warm your hands but it's not very accessible if you're under 5' Overall super cool though! An experience I'd recommend to anyone.

YUSUF AHMED

Nice place for kids to have fun in winter time. It was a unique experience.

Rosie Winter

The ice castles were beautiful, and made for great photos at night. I recommend for both families and adults. My only complaints are technical - We bought tickets online for 7:00pm and we waited in line for 15 minutes just to get in. We signed waivers twice - once when we purchased them online and again when we entered. Seems redundant. Wish there was a hot chocolate vendor outside the exit to help warm up.

pooja kamat

We didn't go inside since we didn't want to buy the tickets. But looked pretty from outside.

Julie Marg Bradshaw

Fun place, happy hearts and faces

Melissa M

Awsome beuatiful and great helpful staff!

Connor Wilson

The castle was beautiful and it had some wonderful features inside.

Jeb Molcak

Fun times. Wear snowpants to go fast on the slides

Wejdan

It’s pretty good, the workers were nice and helpful. You will see lots of people getting marriage there. I give it two stars ⭐️ ⭐️ because of these three reasons 1- Too small, we almost finished the trip around everything in 15 minutes 2- Too expensive compared to how long we spent and what the castles actually had 3- Some area wasn’t lighted

Dusty More

Magical. With coupon code, definitely worth it

Boris Vajsabel

Dress warm and enjoy the amazing atmosphere.

Rae Bartholomew

absolutely beautiful! price is a bit steep, 20$ per person on the weekend, i dont know if its worth 20$ but it is absolutely stunning and an amazing experience.

Dustin Murray

Feature wall was cool, slides for kids. Had a fire for warmth. Didn't see the fire dancers though.

Daniel Blais

Our children absolutely loved this attraction. They could have spent an entire day playing inside if they could have. There was a beautiful water fountain right in the middle of it all that really surprised me. All the lights hidden inside the Ice was pretty awesome, our kids loved the 2 slides, and I actually went down the covered slid and had a blast. The ice thrown was amazing and such a great idea for a nice family photo. But...for the price that we paid as a large family, I’m glad we took all the pictures and videos that we did because we will probably not return for a few years.

Alexey Baldygin

It is OK to visit once, but I don't see it staying every winter for the price they ask. $55-70 for the family of 3-4 is way too much for 20-30 minutes of fun. I was hoping there will be Elisa and Anna, as others described. It can justify price a bit, but it wasn't the case. If you are coming with kids, be ready to pay extra $10 or more on a way out for hot chocolate.

Krishnan Ramamurthy

Excellent place from adults to child to visit! Book online to save money. Going direct costs you almost double. I had to pay $20 CAD, while online booking was $13 CAD.

Kirk Dewhurst

Very unique experience. It’s amazing what can be done with sprayed water and freezing temperatures. The end result is wonderful especially at night when it is lit up. There are snow and ice sculptures, slides, narrow ice passages, a water fountain and a look out point. There is fireworks and live entertainment. A great place to enjoy but remember to dress warm. As it’s like a fridge inside and of course it can just be cold outside when you come. I recommend coming at least once to enjoy but visit each year as the design of it changes each year. This is the only place in Canada that the Ice Castle comes to so if your in Edmonton in the winter and this place is around come visit.

Larry Jang

This facility is not as family friendly as they would like you to think. My 15 month old daughter was getting a little bit cold and standing by their fire pit wasn’t warming her up so I decided to take her back to the vehicle to warm her up and come back in to finish visiting the place. When I explained the situation to the person at the exit door he said that I won’t be allowed back in because reentry is not allowed. Also I should use their fire pit to warm up. I was quite surprised to hear this response. I have been to many family and touristy events and reentry is never an issue. In fact I find this policy to be very offensive and insensitive to families. Reentry should not be an issue for any facility as it’s as simple as a stamp on the hand! It makes Ice Castles seem like they only care about grabbing your money and really don’t care about families and babies. I will never visit an Ice Castle put on by this company again. I prefer to support companies and facilities that care about families and not about ridiculous douche bag policies. I also didn’t find their castle that spectacular. It’s kind of overrated in my opinion. Certainly not worth the $13-15 per person that we paid. I hope karma pays them a visit for their insensitive policies and gives us an extremely warm February and melts their castle. ????

Josué David Arteaga Torres

Go close to the sunset on a warm-ish day

M B

It's pretty magical. Takes about an hour if you look at everything and take pics. Try to go when the crowds are low. Looks completely different in day and night.

Joan Case

Wow! What an experience! We were totally blown away! Definitely woth the visit!

Christopher Kruger

Took my child to play in the castle - she loved the ice slides, and of course, they had actors as Anna and Else from the movie Frozen on site (which she also enjoyed). Relatively small attraction, though - you can probably get through the entire thing in an hour (or so).

Jesse Wheeler

Different every year. Kids love it.

Una Lunn

Thanks for all the work that goes into it! It's beautiful ????

Catherine A.

Amazing Ice Castle this year! We were really impressed by the size and details of the castle. I was last at the Ice Castle back in January 2016 and I was blown away with how much larger the castle is compared to when they first came to Edmonton! The first time I came to the Ice Castles there was only 1 slide. This year there are 3 slides and for all ages. 1 mini slide for the little kids, one that is lighted in different colors and another slide that you can use a crazy carpet to slide down on! Definitely a must see before the end of the season and it gets too warm to go.

Heidi Reist

Utterly amazing! Didn't think you could get so creative with ice. The light show brought a whole new dimension to the experience. Second time going and it certainly wont be the last

Jack

Definitely a unique experience, worth doing at least once for you and your family. They do a great job creating and maintaining the structures. Be sure to bring enough winter gear though, it's COLD! Haha

Kevin White

This was our second year attending and it was awesome. We went at night this year and it was an entirely different experience. The lights built into the ice were amazing and the kids couldn't get enough of the slides (I may have taken the slides once or twice myself ????). Will definitely return again next year.

Chris Dacosta

So cool to see! Amazing place.

John Lilley

We had fun and beauty. A great winter attraction.

Dayane Bunhak

Amazing experience!!

Monique MacDonald

Beautiful and unique experience! Wear good shoes and dress warmly. Nicer at night with all the lights on.

David Papp

Great experience. Recommend everyone to come see. Dress well. Bring a camera, fascinating to see up close.

Aanand Mehta

The ice castles this year was quite stunning! We enjoyed checking out all of the nooks and crannies and the ice sculptures inside.

The Traveller's Trail

Awesome place to check out. I went when it was -25c, still had fun.

Christine Ferguson

Amazing little adventure!

mostafa mashnoon

A great great experience. We spent about 1.5 hours here taking pictures at different locations of the Ice castle, sliding through the ice tunnel and just appreciating the cold beauty surrounding us. Ticket prices are cheaper online and that helps you skip the long queue. Be aware that it a really popular location and tickets sell out fast.

True North Roofing and Exteriors

Great night. Great ice. And nice to have a warm place to sit as well.

Kipp Lewis

Awrsome experience, really fun slides for kids

Bret Betnar

Nice experience but we showed up on time for 3pm which we were scheduled for and then had to stand in line for 20 minutes. Take your kids.

Abe Bueckert

Highly recommend as a casual night out with friends and family. The ice castle is a legit attraction with ice sculptures, light installations and an ice slide for all ages. Make sure you dress for the weather and wear comfortable shoes as the crushed ice floor kinda feels like walking on a sandy beach. You'll enjoy it no doubt.

Irene Friesen

Had a lot of fun! Went at 4:00 just as they opened - lots of sunshine and pure blue skies made for some great photos too!

Apple Grace Santiago

spent valentines here..everywhere i look is jaw dropping..the sunset sky is a bonus! staffs are nice and friendly..???? highly recommended!????????????

moon beam

Even all properly dressed up for - 35° weather, this place is incredibly enjoyable and entertaining. The slides, the castle and all the little nooks and crannies. Even had the pleasure of watching the artists carve their snow figures!! Will Continue to go every year! And had to thank our friends for the free ticket entry❤️

Suzanne Beckett

A magical winter wonderland. Worth the evening visit for the beautiful lights. Go early to get parking or to have enough time to walk from your spot.

Jody Craig

Enjoyed walking through, the slide and fountain!

Matthew Smith

One of the coolest things to do in #yeg in the winter! Great spot for a date night, and don't forget to bring your skates after for a quick lap on the pond!

Julia

Gorgeous place with lit up ice formations

J.

It was really neat to see. We went when they were still building on to it, so we missed the full effect.

Mike Kharkov

Beautiful, dress warm!

Nancy HC

Really cool experience

Darren Majak

Gorgeous and fun. But dress warm.

Cal Caldwell

Excellent attraction. Only need 1 hr max to do through the castle so the ticket price is a bit too high.

Nicole

Yesterday, my boyfriend and I ventured to the YEG Ice Castles. We were lucky and chose to go during a non-deep freeze day. however it was still very very chilly (obviously surrounded by ice).. Last year, we went at night and this year we decided to go during the day. I loved the display during the day. Definitely go and dress warm!!!

Mel Williamson

Gorgeous. Unique and refreshing experience for those visiting Edmonton. We loved the dancing lights, slides & fire. It would be neat to bring coffee/ HC in, perhaps thay can add that on the inside/ like a hot chocolate bar /lounge. Ice puns are appreciated! Definitely worth the cold to see this beauty!

Chazz

Honestly Insane during the summer ????

Ummul Banin H . Bhaimeya

It is a small area but the work put in to create something like this is impeccable

Rez1

Great place. But can't stay for long time. It is really very cold

Sven u. Christin Pohland

It's amazing

kiera r reist

Very cool. Cold!????

Larry Bennett

A great spot on a nice sunny day.

Jean-Paul Bouliane

It was fun, not sure I like how they had only certain times to enter, seemed a bit weird when there was no tour or show.

HavocOmega

Not worth the price. We paid $90 for a family of 5 and stayed there for just 20mins. There's no "Wow" effect inside. There's nothing you can do as an adult, aside from posing for pictures. You will just get the same background inside from what you see outside. Generally, had bad customer service. Talked to the manager to get $5 discount for our son who just turned 12yo yesterday but she firmly said no without any empathy. They will not allow you to go out for a while and come back inside, even just for a minute, say you forgot something in the car. Even you only stayed for 1min inside and you want to go out for a while for some reason, you will lose your entrance fee. You can't go back anymore.

Gil Rogers

Cool to look at, especially when it's dark out. I agree with the other reviews. There's just nothing much to do and it's just too expensive.

Jason Roy

The 3 slides this year were a nice bonus for the kids.

Steve-Gml Gladwin

The ice castles were awesome this evening (Feb 18, 2019). The largest of rooms is not as tall as I remember from 2018 but the ice slides are really good this year.

Wilmer Bong

It was well organized as usual and makes for awesome photos.

kae-lynn sorensen

So cool! It didn’t take us long to look around but it made for some beautiful pictures.

Wang Lulu

Great experience, be prepared with an extra layer of clothing, it is cold!

Vanessa Piper

So much fun! More intricate than the first year they were here. Tunnels, slides, caves... Our toddler loved it. Very beautiful at night.

Brian Lee

The ice castle and festival is absolute magic at night.

Krystyn Kuzz

Amazing! For sure a good and see

Nat Ко

Nothing special. Yea it does light up pretty cool. But that's about it. A few sculptures inside had huge line ups, so if you want to take a picture in the chair you have to wait for 20 min. Good for a one time visit, don't think we'll be back there agian

Tina Abellar

Its such a fun experience!! Totally worth for 3hrs drive. Hands up for the well talented people made the ice castle.

Osiris Gelinas

Make sure you wear warm clothes specially boots

Colin Forsyth

Stunning display of icicles and sculptures and lights. A wonderful winter wonderland. I find it best to go just before sunset as the whole thing is very different and beautiful in both the day light and when it is dark. There are slides for both young and old to enjoy. We've attended the last three years and every time is has been different. Dressing appropriately for the weather is important for enjoying the fullness of the display and there is typically a fire to warm your hands. Highly recommend taking this unique winter display in.

Kristina Franks

Such a fun visit. We were amazed by the beauty and enjoyed thebfamily friendly environment and the slides

Francis Coursol

Belle experience

Jn-Mchl Hins.

We specially went there from calgary for the evening with our young kid and familly from italy and what a disappointment. At first it was nice but then my 1.5 yr old and I are going for the small slide together we did it together 5+ time no issues , later on we go back to do it again and so apparently this time we we're not allowed to go down the small slides, so they expect every kid to go down by themselves even tho there's no heights requirement for this one ?? .This seems alot more UNSAFE to me than putting your 1.5 year on your lap. So the young man at the bottom got upset and literally kick us out of the site saying we didnt respect the rules! I then asked for a reimbursement and iv'e been shown the exit by nothing less then 4 of their staff escorting us out with my 1.5 yr old in my arm. What a pity for breaking up a our familly moment and how unprofessional the staff as handled this situation. This was the last time for us. I do not support this business and do not recommend visiting it !

Lee Henderson

A little smaller than expected - but a surreal amazing experience.

Carilee Tate

Such a cool place to visit. Kid friendly and amusing for adults as well. Frozen slides have a height restriction and would reccomend wearing ski pants. There is a fire inside if your cold and the walls shelter you from the wind. Lights inside the ice look really cool as it gets darker outside.

Parag Ghate

Amazing place to visit.. Do wear warmers ????

Vanessa Polak

What a cool adventure. Great for all ages to see, especially at night when it's all lit up ????????

Kimberly Jones

So much fun. Impressively beautiful. Plenty of parking. Dress warm and enjoy the magic ♥️

Allan

The pricing is off the charts compared to what they're actually providing. Frozen water with some lights. We should have a local group create this. I would get involved.

Kim Carlson

Worth every penny, loved every minute. It was really cold when we went but the coloured ice and wonder of the ice castles warmed our hearts ♥️ every step of the way. With children it would be awesome. I'm a big kid at heart and I had just as much fun! Don't miss out on this great winter wonderland. Thank You!

Caitlin Sparrow

It's beautiful and a unique experience! I'm always happy to find outdoor winter activities however it isn't cheap and a bit of a novelty experience; after about 30-40 minutes we were maxed on all you could do within the castles. Photos turned out great!

Luke Stahle

Remarkable!

Nicole Sorensen

Hearing about this made me think about Elsa's Ice castle but I did not feel it was quite as nice as that. I liked the lights displays to make colorful ice but I was a bit disappointed that there was not more to see. At the same time after spending sometime it there it does get quite chilly so then it is hard to enjoy yourself anyway. Also the later you go the busier it gets so it makes it hard to move around. Can't say if I would go again or not.

corina tarcau

Lovely concept. All 'castles' made of water and icicles. A couple slides for kids, be aware of the cold (drained my cell battery in a matter of minutes)

Timtwoface (Timtwoface)

The ice castle and the entire set up with skating, curling, and ice sculptures was excellent!

Hovant

Absolutely gorgeous, but a bit over-priced for the weekend especially considering the most you'll probably spend here is an hour or so.

Darren McNeil

Really cool place, kids had a lot of fun on the slides. It's a bit small, but a solid 30-40 minutes of fun.

JONATHAN MAMARIL

I love the experience. Hoping for a nice music in the background to make the experience more magical and exciting.

Heena Pawar

It was a dreamy and magical experience!! Beautiful displays of ice sculptures and lights. I would recommend to go after the sunset as the whole thing is very different and beautiful when it is dark. There are slides for both young and old to enjoy. This was my first time going here. Dressing for the weather is important for enjoying the fullness of the display. Highly recommend taking this unique winter wonderland ❄️ ⛄️

Alan Shaw

This is our 4th consecutive years, part off a great weekend away. Book on line, as it sells out quickly. Make sure you wrap up well, remember it's a Ice Castle .

Lorenzo Fernández Expósito

Beautiful attraction to take pictures and have fun with your family

B. C

Fun thing to do for an hour, visually mesmerizing at night! A must see

VLAD

I would reccomend to visit this beautiful castle. Slides a bit owercrouded but not too bad. Make sure you have good winter shoes because snow inside is about 6in deep constantly, because they keep crashing it to prevent compaction . Also It is not huge.

tahiat goni

Nice place but not much to do.

Colleen Marcoux

Couldn’t be more disappointed in the management for the 2020 Edmonton Ice Castles. My family is from Mclennan, Alberta, and purchased tickets online for 5pm on Saturday, January 11th, 2020. Yesterday evening after driving over five hours into the city in awful weather, my family had Google Maps take them from Jasper Ave across the river on the low level bridge then back across the river by the legislative building and then back across the river by Groat road. My family showed up at the Edmonton Ice Castles gates and spoke with the girl at the entrance at 5:04pm. The manager told us that she also experienced complications several times with Google Maps but that we were not allowed to access the premise because we missed the entrance time by four minutes. Pre-paying $20 for each of our tickets, and believing this was going to be a significant part of our weekend together as a family lead this experience to be even more disappointing. I do not support this business and do not recommend visiting.

DanniePat18

Very fun winter activity for the kids!

Patricia McNeil

Beautiful work, we really enjoyed visiting the castle

Canaan Sweezey

Fun times!

Carmen Lewars

Second time to visit, this time better than last time. If they can create more interesting area for adults that would be great.

Amanda Smith

Was neat to see but I expected it to be bigger for the cost? Neat to see once but wouldn’t spend money to go again.

Hasan Ahmed

The Edmonton Ice Castles are neat. In my opinion, for the cost, it is not worth it. When you buy tickets, make sure you find and apply the Ice Castles promo code. This is one of those see it once and never again kind of thing.

Lena Mormont

Excellent and amazing place! an unique experience with the family, perfect for kids...!

Daniella Cordero

Very neat. Worth going.

Matt K

It was... okay. This was our third time over four years and it felt like nothing new. There was a long wait for tickets despite pre-paying. The advertised fire show never started. The igloos were the only new thing. This is definitely something to see once. But after that, there is little incentive to come back. We held out hope that this year would have something new and were disappointed.

Clayton Lachance

Interesting idea and pretty with the lights but not worth the $20 admission ($10 at most). Best part was the slidess - they were fun, though small. If you want to see it, go at night when the lights are on. We went about 1 hour before sunset at - 23° (colder with the wind) and there was not much to do but freeze while waiting for the sun to go down. The one small fire didn't help much.

Babandeep Dhillon

Ice castles are definitely something you don’t get to see everyday. A very fun and unique experience.Just make sure to dress warm because it really cold ???? ... Hahaha

Matthew Edison

A refreshing, fun place for winter activities

Monika Chan

This was definitely the highlight of our trip to Edmonton. The whole thing was beautifully done. We bought tickets for 5pm so we got the last bit of daytime and stayed until about 7:30 so we could experience the castle at night with all the lights lit up and we have no regrets! It was a stunning display and there was also a live fire performance at 6:30 by Transflowmation, which was super fun. I'd highly recommend checking this out if you can. Its a super cute date night, family night or friends night!

Chantal Scammell

Beautiful!! Lots of fun, people very friendly. We easily spent an hour here and could have stayed longer!

Sue AB

Great activity for the whole family. Slides, tunnels viewing points are just a few things to see. I enjoyed going in the evening, as the lights really add another dimension to this winter playground. Don't forget to stop by and enjoy the hot chocolate. A good warm up spot.

Teo Guzun

Simply amazing! It gets very busy after 1pm.

keegan sabourin

Great time... Really enjoyed the ice castles this yr!

Maurice Houle

I attended on opening day for my second visit to the Ice Castle (first was last year). Once again I enjoyed it tremendously. It’s a truly impressive structure made more beautiful by the spectacular lighting. Viewing it in the evening is a must because the lighting is amazing. A great place to spend an hour or two.

Victoria Currie

Beautiful! Super cool experience, it was like being in an anime

Alissa Jones

We go every year. I prefer to go in the daytime to see all the ice. We loved the tunnels and made this year. Thanks anna and Elsa for making an appearance.

Megan Kjos

I’ve heard about this for years and was always interested in checking it out. I finally got the opportunity yesterday. I like it. It had lots of sculptures and slides to make it fun. With lots of photo ops to share on social media but honestly I don’t think the price matches what you get. It was almost $18 for an adult ticket and even if you take your time and look at every crack and crevice of this thing you’ll only be there for 30-45 mins. I just don’t think that is worth $18. A family of 4 is gunna spend $60+ for 30 minutes of entertainment? The value just isn’t quite there in my mind.

Susanne

Very beautiful ice castles.

Arinna Grittani

Ice sculptures, icicles, slides and lighting were all fantastic. We went at dusk to catch the day and the night views. Would have liked to see more amenities, like a usable fire, hot chocolate, and a bathroom better than a porta potty. Beautiful, worth going, great family time!

Gina Matute

I really enjoy all the work and art they did. The lights the icicles so beautiful. I love it

Alysha Jay

Went at night and the lights among the castles are pretty magical. Was there for only about 30-40 minutes. My biggest disappointment is with the false advertisement of sold out tickets online and "standby not being likely to get in". It's cheaper to buy online yes but if you aren't sure what time of day/ when you will be able to go you can definitley still just walk in and get tickets even if it says sold out online. We didn't go on a warmer weekend because it l said sold out online. When we went yesterday it said the same thing online but it was clear people could just walk up and purchase them. Marketing scam to get you to commit to tickets.

AK Cheung

If the castle can enlarge 2-3 times bigger, it will be perfect.

Ally Chan

A fun event I look forward to every year as the layout changes every year. Worth a visit.

Carla Thiessen

They have a "no strollers" rule, so bring a sled instead. You're also not allowed to go down the small slides, which are a bit bumpy, with your kid on your lap, so they expect every kid to go down by themselves. This seems MORE UNSAFE than putting your 1.5 year odon your lap. Our 3.5 year old, on the other hand, loved the slides and just needed a reminder not to bud in the line. The line-up and organization was good though! We got in in a reasonable amount of time and all the staff were friendly. The Ice Castle itself was very cool! Great place for pictures!

Tara Petersen

I bought pre sale tickets (didn't recieve a confirmation email, not even in the junk mail). Luckily I took aa screenshot of the information. Time to buy the tickets confirmation doesn't work. As well I paid more for the presale tickets than I would have waiting for the tickets to purchase online, except adult tickets for the weekend (saved $3) after all the trouble safe to say I have zero desire to support the I e castle and saving $3 isn't worth the headache. I called customer service and Joshua H. (he's lucky I forgot his last name) proceeded to laugh at me and hung up on me when I tried complaining about this issue.

Tanya Daigle

Really enjoyed the ice castles, wonderful place to take some great fun pictures. Loved the lights in the ice. ????

Braden Lloyd

Worth the drive ! I came from just south of calgary to see the castles. It was amazing ! Great place to bring your kids. Lots of fun things todo with them from the slides to watching the show, last night they had a fire dancer. Well worth it! I went around 6 ish and it was about 20 min wait to get it so be prepared to wait.

Lisanne Cyr

Very cool, literally and figuratively!

Matt M

Very good and unique experience. You should 100% go at night though.

Dorien Bibault

Prepaid and agreed to all the waivers online just to go into a huge lineup and do it all again. Huge waste of time. We passed multiple employees while we were pushing strollers, got through the line up and signed our second set of waivers just to be told strollers were not allowed (could not find on the website where it says no strollers). No outside food or drink are allowed and they do not offer anything onsite until you are leaving. Over hyped for the quality. Next time I'll save my money for something else.

Dana Robinson

It was fantastic.

Hari Rawat

Beautiful as usual

Shane Hansen

The experience was ok. However We were told we can’t take a stroller for our 7 month old daughter into the ice castle because it’s unsafe for the baby, that ground is uneven and bumpy. The ground in the parking lot was worse condition than in the ice castle. This “no stroller” rule should be mentioned in their website when purchasing tickets. Their suggestion was to put our car seat in a little sled. The sleds did not have straps to secure the car seat and it’s more dangerous with having less control of a sled than a stroller. This remedy is not at all any more safe than me having my stroller where my child is safely secured and easy to maneuver with maximum control. With a sled that can’t be controlled on snow and worse yet having no way of securing my child at all is in no way safer.

Navjot Sandila

The lighting inside the ice makes for great pictures at night

Faizan Mahmood

My kids really enjoyed it and it was fun activity for the whole family

Nathan Bennett

It was so much fun! Totally worth it for date night.

Juanita Topolie

Had such a fantastic time experiencing this very cool place ????

Urvil Patel

Must visit place in YEG winter

Tiffany-Lynn Shirton

I loved the slides. In my own opinion it is more magical during the evening...I truly had a blast and it is welcoming for people of all ages.

Aaron Reed

Cool experience but a little pricy

Mark Wu

Amazing ice castle!!!

Craig Mcgown

We had planned to visit The Ice Castles Edmonton on January 26th. Unfortuantely the weather was to warm and the place was closed. (No one can help this) We rang and they kindly transferred our tickets to the next day 27th January. We arrived to find the place shut due to the weather (once again this is out of anyones control). We recieved an email saying that our ticket fee would be reimbursed automatically. After waiting 2 weeks for the "automatic reimbursement" to arrive (which it never did) we emailed to request our money back of approx $80. We were informed that it would take another 7- 10 days for this money to arrive back in our account. We are still waiting for this money almost 4 weeks after we had intended to go. This is poor customer service. My family is out of pocket for a service that Ice Castles could not provide. We understand that it may take a couple of days to clear different banks but waiting almost a month is just ridiculous and someone is not doing their job. I wish for a reply from Ice Castles and immediate action taken for my reimbursement.

Brendin Lloyd

It was cool to see for the first time. I imagine it would be more exciting with Children.

Richard 420

Pretty cool. Good place to take girlfriend

Denise Godwin

It was a great experience. Pretty pricey for an event that takes about 15 minutes to go through.

Susan McPherson

Look great from The outside but do to warm weather we could not go inside since we were from out of town we won't have a chance to see it this year

Tee Lyn

Reasoning behind the one star rating. The Castle was beautiful but the customer service, just wow I bought my ticket on Dec 3 for Dec 4, 4:30 -5pm time slot, I was going with a group of friends. It was supposed to be texted to me. The text did not come through. Saturday morning 6am I Facebook messaged them. I got the automated message that someone would get back to me soon. By 9:30 nothing. I went to their website, took quite a it but I finally found a phone number through their FAQ's on why I did not receive my confirmation. The phone number was to a fax machine. So I emailed them at 9:45am. Finally someone emailed me back at 1:30 saying they could not find my order and needed my last name and the last 4 digits of my credit card. I sent the information back to them, No reply. Facebooked them again, got an almost instant reply now. An a apology especially about the wrong phone number they were going to speak to a manager. It is now 4:10pm. Obviously I did not go with my friends. Now we are on Sunday morning still no reply to my email. I Facebooked them again asking for a phone number where I could talk to a real person at this time I had found 3 online. None worked. About an hour later I get a new number. I call it and it is for the ticket agency and boom fixed in 2 minutes. So in the end I did get to go with my friends but I went alone, it was beautiful but why no one just gave me that number on Saturday when they could not find my order is beyond me. The agent found it right away and was able to send it to me because it was never sent to begin with. It was a glitch on their end. Now here we are Monday morning still no reply from Ice Castles themselves.

Samantha Sampson

Beautiful again this year! One thing that is confusing is, when you buy tickets online, you still have to line up with everyone. So you're no faster. patrons seemed confused on what to do, where to go and why they were lined up with 100 other people that hadn't bought tickets yet

Andrea Rivera

GREAT EXPERIENCE! Just wish there was a little more to do.

Moises Canales

Really enjoyed visiting the Ice Castles. Very unique and I heard it's even better at night. Nice scenery surrounding it too.

Brandon

We've gone to the ice castle last year as well as this year. Both experiences were fantastic (once during the day and the other at night). The castle was stunning and well worth the wait! The staff both times were extremely pleasant!

Sebastian Pawlowsky

Quite enjoyed the ice castle. We connected the ice castle trip with ice skating on the near by lake!

YYC Turtle

Had a great time will visiting this place, be sure to buy tickets in advance as they tend to be very busy on weekends. A lot of neat little areas divided around almost like little chambers but no ceiling. We visited it during the day however during the night they do have lighting which I hear it something to see as well. For little kids and those of us that act like them, they had ice slides which was were fun and they provided sliding carpets free of charge which was welcomed.

Edgar Resbo

Amazing place. Make sure you dress very very warm.

kearalee O'Dwyer

It was so amazing and my toddlers also enjoyed it, and the slides.

Karan Tanwar

Worth a visit, expect to spend about 30-45mins. Don't miss the baby donuts on your way out!

Sean Sss

So much fun!! 2 hours felt like ten minutes

Rebecca Sahar

Super fun cant wait to go again this year!

Kira Kovi

Great experience, was really cool to see and the slides were fun. It's a bit smaller than expected. Would be nice if they had an actual ice maze, or perhaps a large closed in area with more things to sit on/cubbies but honestly I enjoyed myself overall. Wouldn't go on the weekend again though, the price was a bit much I feel for what you actually got. A weekday price is more suitable. Dress warmly! Especially if going at night. Recommend buying tickets in advance though, they sell out fast!

VENKATA RATNAM Yeluri

It's great experience to move around through the ice walls and through the ice caves. Artificial creation but interesting to visit.

cloudwalker s

I seem to have gone at exactly the right time... not too cold and not crowded

Parker Ryan

I just don't get it!!! With everything on the rise the cost of food, price of gas and our water bill by the city of Edmonton... In my own opinion I have paid for the water that made the ice castle so why are we being charged to go see a bloody block of ice... How about this free admission to people who bring there paid water bill, since it is our water they are using!!!

Alex Murray

What an amazing structure, I was taken here for a suprise and it did not disappoint. Every corner revealed something spectacular and would recommend people going to see it.

Shane Elliott

Awesome place to explore! Dress warm.

Clément Vandenhove

Interesting and fun. But please get some bus services to get there!

susan miriam thomas

Gud experience watching amazing sculptures on ice

Cindy Toma

I missed last year but this was very different. Open bigger lights all over. Tunnels caves lots of adult children ice slides. Beautiful once again.

Anshuman Sarawagi

Beautiful...a must see for anyone visiting edmonton

Jatt Singh

They need more art work but other wise all good

Sabrina Bailey

Went at night when it was all lit up. Loved it. Different slides, sculptures, a fire to keep warm. Good place for small children to run around, or a date. Wouldn't need more than an hour to stop here.

Zac Beddow

If you like spending money on ice that you can normally see for free in edmonton on the streets starting in Nov ending in March this is the place for you. spent $14 to see colored ice and only one food truck. I only reccomend if you have small kids and want to waste 30 mins.

Nicole Cardinal

If you have an evening free i would totally recommend going to enjoy the ice castles. They are beautiful not too costly and a great night out with the family.

Han Liu

Cold inside! Wear more plz. It is a small castle but a good place to take photos.

Vanessa Mora

I was very disappointed with the staff at this place. They are rude and snotty. I wish I got the ladies name because when we went the ice castle was closed because it was ‘slushy’. We had family from out of town who came to see this castle. After driving for an hour we got there and it was closed due to weather. The staff yelled at us cause we were on the property. Fair enough but I did not know it was closed. Then another paying family was there and they also drove and were yelled at by the staff that they could not use the porter potties because it was trespassing. Poor kid who wanted to use it expecting to visit the facilities and paying to be there was not allowed to use it. Pretty bad to yell at a three year old and not let this sweet little thing use the bathroom after she fully expected to go see the castle. Our money was refused as all patrons for the day but The nasty women ruined the experience and I will never be back there. Some staff gave us a look that said. ‘Sorry we know she is mean. ‘ I did tell her she was nasty so I felt better that way.

Roy Cas

Place is well build lots nice background for picture.the only draw back is they are not strict with winter gear they only focus on waiver. What i am saying in because it ice its slippery they should have a walk way thats not covered with ice or they provide something to put on the shoes to prevent slipping.

Mike Huibers

Very cool place to visit.lol. You have to go to this place if you're in Edmonton this winter. It's the total ice experience.

Gail Johnson

The ice castle was really neat, but there was very little to do, you could walk through the entire thing in less than 30 minutes. They had 3 different slides and some photo ops, but definitely not an all day or even an full afternoon activity

Tina Chatwin

Beautiful as always????

Drake Smith

It is good if you are in the area, entrance is a tad high for what you get. Good for photos and maybe an hour. Better for kids. Bring skates for the near by skating area.

Razan Shergill

Amazing site to see, everything is man made,price was reasonable and staff was helpful

Jenn Quinn

Very cool as always! The slides were fun and the staff very friendly. There didn't seem to be as many interesting formations this year. The "crystal wall" was very cool. The "maze" portion was too narrow for people passing in opposite directions and there were constant streams of people which made you stuck in one spot for a while.

Kelli Chalifoux

Do NOT bring your stroller! It doesn’t say on their website not to, we found out the hard way. Especially when it’s busy, you parked far away and you have a cranky baby lol. Learn from my mistake!

Dustin “Hello” Ladouceur

Diddnt go this year but heard it was awesome

Jessica MacDougall

Great place and price to spend time with my nephew. We enjoyed the experience very much

C Klein

If you've never been it's worth the visit. Make sure to dress for the weather to get the most out of it and book in advance. Each year it seems to be bigger and better.

Wayne Stevenson

Had a great time. Beautifull colours and ice.

Tammy James

I’ve been trying for over a month to reach someone... we have 6 tickets purchased and unfortunately lost our code to book a time. It’s feb, 10 ... I’ve sent several emails and no one has gotten back to me. There’s no phone# or way to book. I’m very disappointed that no one has reached out to help me solve this issue. 6 emails .. no response.

L CJ

Really unique and as long as the weather is decent it's really fun. The slides and caves are really neat. Went in the evening and it's really pretty with the lights turned on. Also there was an amazing fire show when it was dark

Kayla Peirson

Different every year. Good lights, nice fire

Chelsey Greentree

Magical. We come every year and will continue to have this as one of our favorite winter traditions. So worth the money! Kids love all the slides!

Jessica Randall

Thenicecastles were pretty cool, the details in the ice castles were intricate. It was nice that there were other activities around the ice castles that kept us occupied for the afternoon.

Chase Robinson

Very cool spot! Kids had a blast!

Bethany Brown

Very pretty and amazing. It wasn't very big but that would be a positive if you had young children with you. The slides and fire dancers definitely enhanced the experience.

Amae Zheng

Always a nice place to visit in Edmonton. If you are from outside Edmonton , you shouldn't miss this one.

Amanda Nguyen

Great attraction with a variety of things to do for the whole family

Wilma Haas

Good food. I love that they roast their beef and turkey in house. Reasonable prices. Parking is limited so plan to arrive early.

Sian Heather

Even near the end of the ice castles they are worth a visit. Go earlier in the day if you can as the less busy the better for taking photos.

Terry Tocher

Amazing magical place

Nolan Brost

Very beautiful scenery

Sarah Flanagan

Very fun. Slides and fire pit

Batoul Istabouly

Fun exciting winter experience! Perfect for pictures

Ericka Cameron

Soo much fun for kids amd adults. Did a beautiful job at making it. Staff is amazing as well

Myles Huble

Super awesome! The nephews loved the slides, ice caves, and firedancers! The fireworks were a hit with me...

kobe sturton

Beautiful! Dress warmly and wear snow pants for the ice slides

Michael Zhuhovitsky

Nice attraction, something unusual to do.

Haley McFarlane

Definitely worth a visit when these are around! Beautiful. But don't forget to bundle up! If you want to leave there is no re-entry.

Mike Sherman

Great place for all ages. Slides for the kids and an incredible structure to explore

JoAnn

Breathtaking!

roland lecuyer

What an amazing time and experience!!! For sure recommend going out to see it, dress warm amd you'll have a blast

Crystal C L

This years ice castle was much smaller than previous years and not really worth the trip. However, it is still pretty cool to see if it's your first time.

Christy Laffitte

The ice castle itself was beautiful! I would highly recommend going at night, we went just before dark and it was immensely better the more contrast/the darker it got. There are slides inside which were quite fun, even as an adult, but I would definitely recommend wearing something that dries quickly/ that you're OK getting wet! The reason I starred this so low is that it is very expensive to just walk through a bunch of ice for a half hour (and really that's about all you need to thoroughly check out the whole thing). Plus if you go too early in the day, you definitely don't get the best experience. I think if they added some more interactive things (sculptures, fun facts cards, actually cooking something over the fire in the centre etc), it would make it worth the price.

Patty Pischke

All the staff were so friendly and helpful. They all interacted very well with my 4 yr old granddaughter. We both had a wonderful time. Thanks everyone!

Jennifer Weiss

It was unique and something very different for a winter activity. Very family friendly. In fact with the slides and little caves it's a great playground for kids.

toni chui

Magical! So lovely. Memories made and great photo ops.

Donna Rapati

Beautiful, great displays of ice and all you can do with it!

Oluwayemisi Oyelakin

It was a beautiful view. We loved it

Jizzelle Dehamel

Was a ton of fun! Dress warm if you plan on being there a while. The workers seemed to be a bit off but they're in the cold so no foul!

Zoë

Was worth the weekday price we paid for our tickets online. Tickets get sent to your iPhone wallet- so handy! Friendly staff and beautiful creations. Spent about an hour taking photos with our cameras. Got the perfect 4:30-5:00 entrance. Just before a bulk of people arrived and sunset shots ????????

Eric Decker

Was an awesome place to go for a visit the lineup went incredibly fast when we went and all the staff that were working had a smile on there face and seemed well equipped to answer any questions they had multiple ice slides for the children and a fire place to warm up by while exploring the castle