Reviews of Toronto Hyundai (Tires)

Mariana Gradin

My experience with Toronto Hyundai was great! Everyone there is very professional and made me feel secure about my decision. York, the salesman really made a big effort to deliver the car and is always available whenever I have any questions/concerns on the car.

Hassan Farooq

Purchased a car from these guys recently - excellent service, everything went smoothly. Highly recommend!

Maggie P.

We bought a car here in the last year and have to say that the experience was very good. Before 10 thinking we would be swarmed by salespeople trying to be pushy lupus into a car as quickly as possible. This was not the case. We walked in and we were greeted, but we are left alone on to browse the cars and they checked in with us every so often. Once we are ready investigate the cars are closer, we had a salesperson help us and winter place test drive and didn't really care for that car, so I like that. The salesperson was very knowledgeable about the car not only about key features of the Interior, but also was able to get some questions by husband had about the engine about the maintenance and about the war interior components of the car. I felt very comfortable with the whole process. I would highly recommend going to the dealership because they know what they're doing oh, they're very nice, knowledgeable, and not pushy at all. we did our research before going in oh, so we do what the price should be around and what are treated was valued at. Which pretty much matched up with what they offered us, so we feel like we got a fair deal.

Reiner Hoyer

Thank You for saving me from making the biggest mistake in my life to Lease a Car from Toronto Hyundai. Well, it is to bad after waiting 6 Month for the Kona Ev, I can't have the Car. Wesly and Vince worked so hard on sending email after email for 6 Month only to come up with this great lease price of $ 1050 per month for this low-interest rate off 5,5% with only a $ 5000 payment as security Interest free for Hyundai dealer. I guess this is truly a car for the Rich and famous, today I got the Notice in the mail from Hyundai Finance in BIG LETTERS DECLINED. I don't have enough money to drive this high-end luxury car. Well, I need to thank you, Heather and Michael, in the Finance department to use my Accounting resource at a charge of $ 300 by my Account to provide detailed financial statements. And last I should thank you for the owner of the Dealership for his great Management skills and how wonderful he runs his business leasing cars. It has been the most enlightening experience of my life to deal with all these wonderful people. Thank You for saving me from making the biggest mistake in my life to Lease a Car from Toronto Hyundai.

Sonalyn Santos

5 STARS! Excellent customer service! Hilario and Janet were very approachable and professional. Hilario was extremely knowledgeable about the car and explained everything we need to know.. exceptionally impressive! Overall, we are grateful …

Ray

I took my car in for warranty work on Saturday Feb. 23 and all was good with checking in, they told me about an hour to do the work but took easily over 2 hours. Then I got my car back and noticed the driver side Air dam was scratched deeply, I should have said something but Frankly I was tired of wasting my Saturday at the dealership, this was not there the day before as I had washed the car and touched up the opposite side which had a similar scratch that I had done myself . Anyways make sure that u check your car thoughrly before giving your keys and have mutual inspection with the rep. I believe they used to do this before . Toronto Hyundai thank you for contacting me after this review and asking for all my info. so you could contact me , well your service manager has not yet contacted me, therefore I will be ending this relationship and I will move all my ervice calls to somewhere else where I'm appreciated . As result I have reduced your rating to one Star . Regards

Mikey Ly

Gave in my vehicle to get it looked at for a cylinder 4 misfire. Waited 2 weeks and have called them numerous times to get an update but receptionist continously told me my service advisor will call me back. Never within those 2 weeks did he give me a call or tried to contact me. 3rd week comes and I call back and ask for a status update and informed them they had told me many times they will call me back and never did finally Got a hold of my service advisor and he finally tells me that the part is on backorder until the end of the month and told me there is a possible loaner car I can use in the meantime coming Monday or Tuesday.. It's coming into the 4th week of waiting now and I have not heard back about the loaner. I just emailed my service advisor because he told me to email him instead and no response. I've been out of a vehicle for a month and not receiving updates is the worst service.

Emily Larman

Very friendly service, I was greeted within seconds of walking through the front doors, everyone there was happy, and eager to work. My new car is everything I’ve been looking for & more. Plus it can fit all my friends who are somehow all over six feet tall. The car is amazing, the service was exceptional & overall a phenomenal experience here. Definitely would recommend going to Toronto Hyundai for your next vehicle purchase!!

CoolfireInc

We are very pleased with the service we received from Vince D’Elia at Toronto Hyundai. We had decided we wanted to purchase a new Ioniq Ultimate and Vince offered the price we were looking for. The vehicle was being phased out for 2022 and was in very short supply. Vince was very proactive in locating and ordering a vehicle with the trim level we wanted and kept us informed on the transport of the vehicle from overseas. We were thrilled to take delivery of the vehicle a month after ordering. We had a lot of detailed questions and Vince always responded quickly and guided us seamlessly through the purchase. When time came to pick up the vehicle, Vince gave us a ride from the subway, went through the paperwork quickly and efficiently, and spent as much time as we needed going over our new vehicle’s features. The process was fast, easy with absolutely no pressure or needless upselling. I would recommend Vince D'Elia and Toronto Hyundai without hesitation.

M Fazeel R

Just got my car today and the team here was awesome. Christian was amazing and always prompt with updates on our car. Heather helped us get the financing we wanted. Highly recommend this place and staff.

Robyn J

Given the type of person I am that can be very overwhelmed in any situation, my husband and myself are thankful for Deborah. She made this experience so stress free and felt like she really cared about those who come to her. I highly recommend going to this woman for your car needs. There was no up sales, no pressure, no nothing and truly is a wonderful experience for a first time buyer for a car. Thanks Deborah for all that you did for us. We are happy with our Accent.

Puneet Anand

I was highly confused about buying a new or second hand car and also about the brand that I should consider , but I however made up my mind for Hyundai and got to know abt Toronto Hyundai dealership after checking dealer rater site to get the best dealership for Hyundai . The next day , I stepped in 2460 Dufferin Street store after my work and I got the service exactly as I was expecting and was able to seal the deal within 2 hours right from start to end and had my car ready for delivery within 2 days. I would highly recommend this dealership if you are looking to go for Hyundai. Credit goes to Lawrence, Shobhat and Michael for helping me in earning the first car of my life :)

Jonathan Pontes

Our whole experience was perfect. From the initial moment choosing the right car that fits our budget until and after the moment we received the car. Everyone was willing to help making this experience goes smoothly.

rajveer sandhu

I was very worried about buying my first car. There are so many things that you need you know and ask form your dealer before you finalize the deal. Toronto Hyundai is the best place to buy a car. The staff members are very helpful and they provide you with every information about the vehicle you are interested in. I forgot all my worries when I met Deborah Pascuzzi, the wonder women. You will feel comfortable, confident and relaxed, dealing with her. She is very nice, really.

Eva Keryao

Staff were very kind and accomodating, they helped us althroughout the process. Special thanks to Mr. Hilario Gabayno and Ms. Janet Nguyen. ????????

Lucy Pignatelli

Phyl is a very knowledgeable and pleasant sales specialist, she provided excellent guidance and customer service with great communication skill. She is great listener and very patient to answer our questions. She took us on a test drive and explained the car’s features thoroughly with easy understandable terms. On the car delivering day, she even spent extra time to help setting up things to make sure I'm happy with the brand new car. Overall experience at the dealership was great, as I really enjoyed the buying experience from Toronto Hyundai, I did and will continue to recommend Toronto Hyundai to my friends.

q j

Kiyan Was one of the most helpful person i ever met.. she helped us find our Tuscon and we been inlove with that car ever since !!! if anyone wants someone whos going to get you what you need go to her ... i mean it she is someone who will do her best to find what you do and do it very sincerely !!! Quincy & liz

Karunya Rajagopalan

Recently purchased a vehicle here. Great and swift service from start to finish. Jack Kang was our point of contact who was helpful and available throughout the process to answer questions whether it is a week end or late night. Highly recommend the dealership and ask for Jack!

Alecia Abbott

We had a test drive booked for 7pm. Walked through the lot and the sales associate just looked at us. Walked into the showroom and about four people looked at us and not one greeting. This dealership is obviously racist. Glad we found out before they took our money. We waited 10 minutes then called Gyro Hyundai across town and Ram had the keys to a Palisade waiting for us when we arrived. So much for that Jamaican flag this lot has flying out front.

Greg

Smooth transaction and very helpful staff made my first car buying experience easy. I came without a vehicle and left with one that I could not be more satisfied with. Just wanted to give a huge personal thank you to Ms. Janet Nguyen and …

JAMES JANG

I made an appointment in this branch for a recall I had on my car and also to get a quote on my back up camera which was unserviceable. The service desk tells me itll take about an hour and most likely I need a new camera. I came back in about 40 minutes and I was informed that it was all done, just needed car wash after one another customer so another 15 minutes. I saw my car getting parked outside soon after and thought it was all done but the guy who helped me disappeared and I waited another 40 minutes thinking he should be back any time soon to explain the recall and to give me the quotes on the back up camera but never did. So I finally asked another service desk that my car has been sitting there for 40 minutes and nobody called me. He explained to me that it took that long to get the quote on back up camera.. when I saw him taking work order from the other service desk which probably has been sitting there all along. The quote I got was simply the part and labour. It would have been better if they were at least honest about the situation. I have better things to do then wait around for nothing and also my car was not even washed since I could see the glass roof had dust on it. I dont recommend this place at all unless you have nothing better to do.

MarvinMyles

We have a wonderful experience purchasing a brand new vehicle with Toronto Hyundai! Hilario Gabayno, Janet Nguyen, and especially Edgar Guiao were very approachable and responsive, extremely knowledgeable, not only about the vehicle itself …

Carolline Hegedus

Purchased an Elantra at this dealership and just received the car today. The entire process from me sending a message through their website to the car delivery, was smooth and flawless. Vince was professional, attentive and deserve 5 stars himself for customer service. I’m extremely satisfied with my dealership choice and would definitely buy her again!

Lavina Palango

Called to book a service appointment for my Elantra because my engine light came on, was told it would be 2+ weeks before someone would even look at my vehicle. After calling 2 more Hyundai dealerships and being told similar 2-3 week service appointment openings and explaining my situation, that my car was acting funny and I was uncomfortable continuing to drive it- I ended up calling a small independent mechanic. Although this mechanic was also booked up and didn't have any open appointments for 2 weeks or later as well, he offered for me to come in immediately to at least read the error code from the engine light warning. He actually helped me same day and seemed to care about my well-being. Although I love my Elantra and have never had issues, I was surprised how little the dealership cared. Why wouldn't you offer to read the error code or at least offer me the option of calling me if there were any cancellations? I don't think the service desk could have expressed less interest or cared less, so I feel compelled to leave this negative review.

Don Drummond

Great place to buy a car, make sure to ask for Kiyan! The general service was great, everyone was very helpful, every step of the way; however Kiyan takes it a step further, she actually delivered my car herself, due to the circumstances, and it was greatly appreciated! Hopefully I'll get my next car here as well!

Atanas Atanasov

very good experience with sales people here and also finance department, which helped me get my new Tuscon. would definitely recommend this dealership minus two stars however for the process after purchasing the vehicle - had to wait for three weeks for delivery, which is fine if I was properly updated along the way and didn't have to call every five days to find out what's happening. to make thinks worse when I picked up the car and went home I got a call that they gave me the wrong car and I need to return it immediately which I did and upon arrival and was greeted not with an apology but instead with a question how many kilometers the car had now (I live only 4km away) I guess I would recommend a customer service class for Daniel for his lack of communication with me after the sale and his ridiculous question about the mileage upon my return with the wrong car. I would also recommend a reminder for the personnel which provides keys to clients to remember that they only had one job and they failed.

Celeste Mariano

Had my 2020 Hyundai Tucson for two weeks now. The experience from walking into the dealership was amazing. Ricko was a great sale associate. He worked very hard to keep me within budget and I am very happy with the car. If you ever go to Toronto Hyundai ask for Ricko! He was very patient and really made me feel at ease in the whole process! When I picked up the car, Ricko ensured everything was settle before I came in. And he made sure before everything was good before I drove off. Not only is Ricko such a hard worker, but the support the team gives to each other is great! They are such a great team and it was a very pleasant experience. The owner Benny is such a happy positive person. If you ever need to go to a Hyundai dealership, I definitely recommend this dealership!

Sam Hudson

I have been servicing my new hyundai in this particular location for last 3 years. Like all dealer service centres, sometimes they suggest services which are optional. I usually dont get these additional services until today when service rep suggested two additional services as "recommended" without disclosing the price tags. I thought okay, i will consider them since they are recommended by "Hyundai". I left vehicle for servicing at scheduled time at 10:20AM. I was told it will take roughly hour and half which is very normal. When i returned after hour and half i was shocked to see my vehicle parked exactly at the same spot i left it and no servicing was done! When i asked service rep at the counter, he went inside and spoke to service staff and i told me that my vehicle will be done servicing very soon. So, i decided to wait inside. I was waiting patiently for another hour at the service waiting area. At that point i lost my patience and decided to speak to service manager. She had this blank look in her eyes and was looking for a quite spot to speak with me, which is far from other customers. Then she started with excuses along the line... sometimes serving vehicles need additional maintenance and etc hence backlogs get built up, which is the reason for delay. She will try to give me some discounts for my servicing. I said i was not looking for discount, i just wanted to get my vehicle serviced on time so that i can get back to my work! Things get worse after that. Service rep came back to me and was suggesting that i need to change break pads for both of my rear wheels. I asked how much it will cost me and how long will it take? He said additional $400; $400 for break pads replacement and $400 worth of "recommended" services total bill of $900. I was like, wow! I came here for simple Hyundai service #1 which is around $100 and tire swap but now i was told i need $800 worth of service!!?? Thats ridiculous. Service rep told me that break pads replacement will take additional hour or so but they can give me a rental vehicle so i can get back to work right away and come back for my vehicle later. I said okay, lets do that. I need to get back to work right away. I could not wait there any longer after already waiting for 3 hours! After 5 minutes service rep came back to me and was saying 'sorry' there is no rental vehicle that he could find for me. He could call me an Uber. Thats when i decided that enough is enough! I requested to get my vehicle back from servicing right away and did not want to get the overpriced, critical break pad replacement. I just had enough with their greedy service staffs who just want you to buy services and pile up vehicles in service centre but cannot keep their promises of getting vehicle serviced on time. I do not recommend this service centre at all, they used to be good but not anymore. If you are a new Hyundai owner, try different dealer for your servicing. You do not need to get your service done from same dealer where you buy your vehicle from. You can get service done at any authorized Hyundai dealership. Dont waste your valuable time or money on unnecessary services.

Raheel Ansari

Amazing service, very friendly staff. If you're looking to buy a car, ask for DANIEL. He'll make sure you have a wonderful experience purchasing a new vehicle.

Sheldon Boosooboy

Amazing customer service from Vince, Patrick and Michael. Vince was the first person I spoke to via email, and he was friendly, professional, and prompt. When I finally arrived at the dealership he immediately met me and took me to see Patrick. Patrick is one of the nicest gentlemen I have ever met. He didn't treat me like a customer, he treated me like I was a family member. He took incredible care of me and answered all the questions I had. Once the paperwork was filled Patrick introduced me to the Finance Manager Michael, who is one of the friendliest people I've met. They both stayed in contact with me after submitting the paperwork and within a couple of day I got my Hyundai Kona Thank you so much everyone!!!

Reena Dee

Words cannot describe how happy we are with my dad's new 2021 Hyundai Elantra that we purchased from this location! A special thank you to our sales rep Patrick for making our experience nothing but smooth sailing and never pressuring us to make any kind of decision one way or another. Patrick's friendliness and open demeanour helped us feel right at home. Also a big thanks to Tomaj the service manager and everyone at Toronto Hyundai for our wonderful first experience here. We highly recommend!

Bay Langga

Thank you Kuya Arnold for having this car your a big help to us.

Letna Allen-Rowe

Excellent service. The Service persons who worked on the car did a great job, the even gave me a complimentary outside wash which was awesome, considering how dirty the outside on my car was. The Inside Service staff headed by Ralston and his team were awesome, always smiling and is always polite. I would never go anywhere to get my car looked at except in a case of emergency and I am out of Province. I love Toronto Hyundai, they have been serving me and my family for over six years and we have bought three cars form this company, Great Job Team Toronto Hyndai. Ms Letna

donnie drouillard

I got a great price on a used vehicle from this dealership. It was a smooth transaction for me all the way through. I simply test drove it, agreed on a price, and York (the sales rep) took care of everything else for me. A few days later I picked up my new-to-me vehicle and drove it home. I've had it for a month now and it's been great for me. I'm very happy with my experience there and would definitely recommend it to friends looking for a new or use vehicle.

Caroline Villarroel

Great experience with the entire Toronto Hyundai team! Rick, Vince, Benjamin, Kiyan, and Janet were all so great to work with! Just wanted to write a quick review and let you know how absolutely pleased my husband and I both are with the amazing service we received from the team at Toronto Hyundai. We picked up our brand new 2022 KONA N Line yesterday afternoon from Kiyan, and we couldn’t be more thrilled. Both Kiyan and Janet were friendly, knowledgeable, helpful, and incredibly professional. We will definitely continue to refer all our friends and family to this dealership.

A. Cattoni

I went in there with my girlfriend in hopes to lease a car. When we told them what car we wanted, they said "we don't have it in inventory and we have to bring it from out of province". This means they wanted to charge me for a transfer fee. They were really pushy, making it seem that if I don't get the car it will be sold out forever. Every time I asked them why, the sales rep would "go ask his manager" 20 minutes later he came back with the answer: now or never. This happened like 3 times. I left because I was really uncomfortable. After we left we called Agincourt Hyundai across town. When we got there they had full stock and weren't pushy. When we told them what Hyundai Toronto did, they were shocked by their aggressive sales tactics. I don't want to put the blame on the sales rep, but on the Manager of Toronto Hyundai. I saw him in his office and got a real sketchy vide from him. If you want a Hyundai go to another dealership.

Jack Santos

Friendly service in a modern and clean building. Free coffee and WiFi in service waiting area which is attached to showroom. Service fees are a little higher than my personal mechanic, but comparable to other Hyundai dealerships. Service staff are very customer service centered and actually explain issues and what is done in detail which is refreshing.

Jan Schreiber

I took my car to the dealer for a rattle under the car. Was told it was the stabilizers at the back. $300. Still rattling. Took it back. Told it needed two shocks. Gave me 10% off because it wasn't the stabilizers in the first place. $800 more. Took it back again. Went for a drive with the Service Manager. Rolled down my window and said "Hear that?" Oh, now he hears it. He told he he had taken it for a drive before. Said he probably didn't hear it because he didn't roll the window down! Put it on the hoist. Yup. Bolt was loose on the heat shield. Replaced for nothing. Most expensive bolt I have ever bought. Worst mechanics ever! Been going here for 9 years and they have been going through managers like water through a sieve lately. Not a good sign. Buyer beware. Update...three days later and no call from Customer Service Rep. No surprise there. The same day, I emailed the owner again and got a call from the Customer Service Rep, who really knows how to do her job. It was a real pleasure to see there are people who understand what customer loyalty means. I am getting a total refund for the unnecessary work done. This will keep me coming back...with a watchful eye, I may add...but I am finally satisfied with how Sera handled the situation that no one else was willing to do. Thank you, Sera, for your professionalism.

E L

This dealer knows customer service, period! I would like to take this opportunity to express how truly thankful I am of my experience with Toronto Hyundai, especially Tomaj Shahinjou your Technical Service Manager. I am currently the owner of two Hyundai’s however in recent years, my 2011 Hyundai Sonata started to show signs of trouble. I reached out to multiple dealers but no one was even willing to listen as it was a sold vehicle and too much work to go through the warranty process. This left such a foul taste in my mouth that I actually decided to leave the brand completely upon my next refresh of both vehicles. As you can see, I am in the service industry and control the sales and marketing aspect fo the business however I am well aware it is not the sales process that wins loyalty, it is the service that comes after. Tomaj Shahinjou is an excellent example of what service should be. He was 100% honest and respectful from day one. He delivered what he promised and everything was explained until there was a full understanding of the entire process. No over promises and no with holding information. He made the whole process easy therefore allowing me to continue with my daily activities without feeling the impact of the car in the shop. I am happy to report that after a very long time of battling over this issue, Tomaj was able to address the issues with my vehicle in a responsible amount of time. More importantly, he won back my faith in Hyundai. The Genesis G70 is looking like a promising option for my next vehicle refresh based on the service I can expect under Tomaj’s team. I want to express my gratitude as I am in the service industry and team members like this are very hard to find. Thank you once again.

Abu Shaikh

Trying to get ahold of someone in the service department is next to impossible. The general VM says they will call u back at the end of business day, but that’s the furthest thing from the truth. Then when they find the issue that needs to be fixed, good luck trying to get it fixed, especially if ur vehicle is still under warranty. You would think after 3 months, the dealership would have gotten a response from Hyundai Canada, let alone a response from the service rep to keep you updated. Have another appointment booked for some other issues now, and let’s see if the service changes at all…

Peter Krenz

Very happy with the experience and everyone was very very helpful. My last car had its final day Monday morning, Toronto Hyundai had me setup in a new car by Wednesday morning.

Zodiac Fantu

Went there eager to purchase a 2021 Santa Fe - had 2 requirements, sun roof and leather - when we went to pick up the jeep it did not have a sun roof or leather interior. This was due to the sales rep not listening to our needs and trying to rush through the sale. We spoke to the manager and he assured us that they had the exact one we were looking for onsite and they will flip financing and they would send us the bill of sales the next day. When we followed up the next day, they had sold the jeep and were now looking for another one! There was no ownership for their mistakes. We decided to go to another Hyundai out in Pickering. The experience was night and day. The service was incredible and the sales rep out did himself. they were able to provide us exactly what we asked for and then some! Wish we had gone to them first and saved the aggravation!

Xinjie Hu

If you visit this dealership, ask for York. There were three of my friends recommend me to connect him to buy my first car. And they all bought their cars from him too. Because he is 100% patience，100% friendly，100% enthusiasm. He replied all my questions and teach me how to use every function about my car，in case I dont know. It is really a pleasure to have York being my first car‘s dealer. I will always recommend him to my friends if they are planning to have a car.

Jusung Chai

Mr. Hank is a wonderful man! He was such great help and it was awesome buying my 2015 Genesis Sedan from him. He was quick and very informative and professional since day 1 of my visit. I usually don't leave reviews but out of the 3 times I went in to the dealershop, all 3 were such great experience. They even had free unlimited pizza the first day I went in!! Haha Update : Experience was so great I went back and bought a fully loaded Tucson the month after.

Toomas Kotkas

I bought a used Hyundai from this place. It was a pretty standard dealership deal but because it wasn't my first used car purchase ever I was able to negotiate some aspects of it. I m not going to go into details but do your home work if you want to borrow money for your purchase. You'd be surprised about different sources of financing. One thing stands out though - they did a fantastic job on car cleaning and detailing.

Rafael Montes

Second time buying a car at Toronto Hyundai was a good experience. If you are going to buy a new car, ask for Patrick Philippe who will give you the best price and all the information related you need.

Mila B

We had been in Toronto Hyundai to purchase a vehicle in July. Our salesperson was Arnold and we were impressed with how genuine, honest and professional he was. Life got in the way and we did not end up purchasing a car at that time. I contact Arnold about 10 days ago and he remembered us and was forthcoming, accommodating and professional yet again! We had trouble setting up a meeting due to my husbands work hours and last week my husband ended up purchasing a vehicle at a dealership close to his workplace. However, we were so impressed by Arnold and feel that there are so few people in his field that are honest and helpful that we wanted to write a review for him anyway. Think about how great he is, if we are writing a review and we did not end up purchasing a car from him!

Gaël Ehret

Great place, I recommand Bought a used car here, and Ricko and Thomas really took care of my concerns as I had a little issue with the car. They acted courteously, humanly, and promptly. That's what each and evey buyer need. Go ahead with them, with confidence.

Marc Rosenberg

We went in, we test drove an Elantra, the sales lady was very helpful. A phone call follow up was promised to locate the colour and model we wanted. …

Daniel Marino Grieco

I recently visited Toronto Hyundai for a service call for my 2018 Hyundai Elantra. I was greeted with a beautiful and warm welcome by the Service Manager, Sera - she was absolutely fantastic. She cared about my cars service call, made me feel confident that everything would be ok, and was a great example of excellent customer service - from beginning to end. Usually I do not like going into dealerships but when the service is as exceptional as Sera’s, you’ll feel confident choosing to go into the dealship.

Saaib Zafar

We had a very pleasant experience with Toronto Hyundai when we purchased our new Santa Fe from there. Arnold Cabalza is one of the very few honest, friendly and caring sales person I have ever met. He helped us in making the right decisions and above all made sure that we were genuinely happy with our purchase. I would definitely recommend Arnold to all our family and friends. Thank you Arnold! :)

Angus W. Ryer

Salespeople get a bad reputation, and usually with a decent reason. I wouldn't give these salespeople bad reps because they were really quite helpful and upfront with me and my wife. As I say this, it's important to note that I'm the type …

Mark David Webster

I booked a test drive for a manual transmission Elantra Sport, and when I showed up to the dealership, I was kept waiting, then told that the standard transmission one was sold a few days earlier, and then I was asked if I would be interested in trying the automatic. Now, I recognize it's better for them to sell cars, then test drive them, but I booked the morning off to travel to this dealership, and an e-mail offering to re-schedule a test drive would have saved me the trip and the time. In one way they did me a favor; they let me know that I should head back to the Honda dealership where I might get better customer service. I can only imagine the service I would receive AFTER I gave them all my money. Ouch!

Johan Capellan

Our experience buying a new car was so hassle-free and enjoyable. We dealt with Deborah Pascuzzi and from the beginning she was so genuinely interested in making a deal work that we were comfortable with. Deborah always followed up from our calls and when it was time to make a deal for our new Elantra all the costs were transparent and in line with our expectations that buying was so stress-free. All the admin was taken care of and then when it was time to pick-up our new car Deborah took the time to make sure the transition and trade-in of our old car was no hassle. We also sat down with Heather Black for the financing and again, very friendly and genuine about what our needs were. In the end we are so happy to work with both Deborah and Heather, they made us feel like family and not just another customer.

SandraSahaa

So my 2012 santa fe had 3 recalls, booked an appointment for 9:00am. Brought it in for 9 on the dot, was told it would be 2-3 hours. Didn't see anyone work on it until about 11am. Customer service wasn't great, I sat in front of the agents and no one, not once gave me an update or apologized for the long wait until I went up to the desk to ask for an update after 3 hours. Ended up waiting 4 1/2 hours.

Maria Chiclet Chua

This is my feedback from my recent visit regarding my car repair. Domenic , who was my advisor gave an excellent service , he told me everything from repair / diagnostic costs and labour and what to expect . I've always been impress and happy with the staff here and will keep doing business in this location. ????????

Farah Izbeki

Like any couple looking to buy their first car, we shopped around and did our research. Hyundai ended up winning in our eyes. Entering this dealership was a positive experience from the first hand shake. Jeorge was a genuine honest and …

Bill Shultis

Thank you Jack for all of your help with the our new vehicle purchase. You meet and exceeded our expectations. You may have been there for a short period of time, but we believe you have a bright future ahead of yourself young man! Heather in finance made the transaction smooth. A great team at this Hyundai dealership.

Miles Gibbons

I recently bought my third vehicle, a Hyundai Elantra GT, at Toronto Hyundai. All of the staff were friendly and helpful. I was comfortable and at ease from the moment I walked in to the moment I drove off the lot a few days later. It was quick and easy to work out which vehicle would be right for me, and what kind of pricing and financing plan would suit my budget. Mr Arnold Cabalza was very helpful in making this happen; very knowledgable in the vehicles and plans available, very organized with my information, and prompt in returning my calls and e-mails. Buying this car was actually a pleasant experience; which can't always be said when purchasing a vehicle. I never felt rushed or pressured. This was also the first time I've ever had the owner of a dealership make time to come greet me and give me a bit of the dealership's story; Mr Benjamin Leung did so, which I appreciated greatly. Ms Heather Black in financing was also patient and helpful with me while we sealed the deal, so to speak. Lastly, I appreciate them going the extra mile to get my new car to me when I needed it, even though it required a little administrative magic. Overall, Toronto Hyundai packed a lot of value into a new vehicle for a musician on a budget, and their commitment to service is obvious. Happy to have purchased here.

Yash Tyagi

I just my new Hyundai Tucson 2022. Mr. York was the salesman to deliver it for me and he was just amazing in explaining me the feature of the car and also gave me a great deal.

marsha l

Awesome customer service and it was a pleasure dealing with Rovena the Service Advisor. she addressed my concerns and I received a 10 % discount for my birthday the said day I was there...the wait time was not long...my care was ready to go washed and looking like new....Service with a smile. I will highly recommend Toronto Hyundai on Dufferin Street to my friends. Service with a smile. :)

Ralph Laroco

Amazing experience at this dealership. Had Ricko help me out with acquiring the car that I wanted (2018 Hyundai Elantra GT Sport). He was very kind and accommodating for everything I need. Would defiantly recommend getting your car here and asking for Ricko.

Marcia Williams

When I first walked in with my daughter, at first I wasn't really sure if I was ready to buy a car. We were greeted and welcomed by Patrick who did NOT rush us into buying anything at all. He was very respective and showed us the different model cars. At no point did I ever feel hassled into making a decision right away. Patrick is an amazing salesperson and he made my daughter and I feel very comfortable. I would definitely recommend my friends and family to Patrick! Thanks for the awesome experience, I love my 2015 Hyundai Santa Fe

Greta Cutulenco

I had an awful experience dealing with the staff of the dealership both during and post pickup. I leased an Elantra for 2 years and renewed by leasing another Elantra for an additional few years. When picking up the vehicle the dealership presented me with 3 versions of my contract where all 3 had different payment amounts and they were insisting on me signing this. It took nearly an hour for the rep to get the sign off from the manager to adjust the amounts, all the while I had to simply sit around. They also weren't able to continue using my payment information from the first lease. Instead of trying to correct their own process for this, they ended up threatening to call the police and report the vehicle stolen unless I provide the same exact payment info as they had before and failed to reuse. Although both issues got resolved, the customer service in this location was very poor.

Nicholas Dewkinandan

Bought my first vehicle from this location today and am completely satisfied by the whole process. From day one the staff showed a genuine front: showing that they cared, meet needs and expectations, found out wants and purpose for the vehicle purchase. When picking up the vehicle lines of communication before and after remained positive.

Yumna Saeed (Blue Rush)

Deborah is an amazing person. We are so glad, she is the one who walked up to the reception and met us when we were shopping for a new car. We walked into the dealership just to take a look, compare and figure out our options but once we met Deborah we knew that we were going to be walking out with a car, our car. She introduced us to Heather Black and together they were so helpful and informative, we feel complete confidence with our purchase. Deborah helped us find a car that met our needs, expectations and requirements and so much more. While Heather helped us make sure that we get the most out of our car with extended warranty that fits our needs. We are so happy to have met them and have them help us find our new car.

S Pols

After being a long time Ford owner, it was time for a change.. I decided to purchase a Hyundai from Toronto Hyundai.. The sales experience was fantastic with Debra and Lawrence.. They answered all my questions and made the sales process easy and stress free! I’m glad we made the move to Hyundai as the vehicle we purchased is loved by myself and my family! Thank you Debra and Lawrence for making this experience a great one!! Customer Service at it Best!! Cheers, Sabrina

Arq. Maike Quiñonez

Hello, good day, I would like to go buy my first car, do you have a store where someone speaks Spanish?

Gamaliel Aguila

Excellent service! Came in for an oil change, ended up getting a brand new car. Patrick Phillipe and Jeffrey Dallard was very accommodating. They understood my needs, did their magic and I came out with a higher model than what I expected. This is my fourth car with Toronto Hyundai since 1997, sales and service is exceptional!

Yeshihareg Kernessa Erko (Yeshi K Erko)

I am very much disappointed with their service due to their carefree service. After service was done on April 10 and car engine automatically TURNED OFF on city road luckily while I was driving. I got it towed and dropped the car on April 30. I explained my situation and requested to help me fix the car ASAP. They didn't bother to check my car for 4days till May 4th saying that they are busy. VERY FRUSTRATED, FELT HELPLESS!! There was a letter sent from hyundai that SONATA’s engine failed and had huge problem, burn the engine oil and was highly advised to book an appointment. They couldn’t fix instead they charged me $700cad. My last option was to go to private garage to and they did great job for another $750cad!! And vividly informed what it is, SONATA 2016 and old has engine failurity and was advised to change the car. What a waste with dealers!! ????????????????????????

Olinda Vieira

The sales guy Joseph was very calm and not pushy, which is not always the case. He worked with my budget and got me what I wanted for the price I was willing to pay. When I picked up the vehicle everything went smooth. I was given winter mats for the car as a thank you for my business. Very sweet and thoughtful. Overall the dealer ship and the sales rep who helped me were outstanding. I will recommend this dealer to others.

Michael Bennett

Over the years, I have bought 3 cars from Toronto Hyundai and have used them for all the maintenance and service too. I have always felt that I have been treated very fairly and honestly with all my dealings with them. When purchasing cars, I was never pressured into any extras. All options were clearly explained but no high pressure sales tactics were used. I have found the service to department to be very honest and have never felt that any unnecessary repairs were recommended. I've always been pleased with all aspects of my dealings with Toronto Hyundai. Since this first review, I have had 2 more cars from Toronto Hyundai. I have always had great and honest service from Toronto Hyundai. I have bought all of my cars (5) from Toronto Hyundai. Friendly staff, honest sales people, no pressure with service people or sales people. I have never felt that I have been talked into a repair or service that I didn't need. I was once just a couple of weeks passed the warranty and they honoured it any was because "You have been a good customer". When I asked about new tires, they inspected the vehicle and told me they were not needed and that I could easily get another year from them. Love my Kona. It's been the favourite of all the cars I've had. (Elantra, Accent, Accent, Tucson, Kona.)

Steven Javor

Friendly staff and proper COVID regulations. Picked up a Hyundai Rental Palisade here to test it out for a couple of weeks. Vince was great to help manage the process and was very communicative and responsive.

Angela M

We had an exceptional experience with Vince. He was very accommodating and efficient. We drove an hour and a half to pick up our new vehicle. He had everything ready to go. We love our new Pallisade

MinJeong Kim Buchanan

We have been customer at this location for the past 6 years, bought 2 cars and did every oil change and every maintanance at the dealer shop. Even bought the winter tires, rust protection there too. 6 years later, we are moving out of the province and went to sell the car back to the dealer and got treated very badly. They wont even buy the car back at its remaining value. I paid 600 to fix the problem, paid one more payment and they told me to pay lean charge on the car. I had to actually fight to get that waved. Sales person Joseph very incapable of communication and the finance manager told me my car value is very low because of the rust on the roof. I dont think that is my fault. Its how its made poorly and unreliable. Resale value is exptremly low. I strongly advise aginst purchasing any hyundai vehicle at all. I know im never buying it again.

Sunny Sunny

This place has terrible customer service and sales staff (York) try to confuse you with the price. I went to the dealership because they had a Tucson which we really liked and they added additional charges without explaining and quote marked additional fees which came up to $4000. Even the financial advisor (Janet) couldn’t explain the prices. We ended up canceling the deal and wouldn’t recommend this place for any kind of purchase. L

Kathleen Nichols

WOW. The only thing this dealer didnt do is spit in our faces. I have NEVER been treated so poorly by a dealership or any establishment. The lady who we first spoke to initially was INCREDIBLY rude and condecending Helen Clubene. It was discusting. She told us we would have to wait when we said we weren't ready to buy today. We brushed off her nastiness and proceeded to wait. Then 10 minutes later other people walked in without an appointment and she served them right away. I would never deal with this dealer ever and will make a point to ensure others are aware of how dispicable they treat customers.

micael oliveira

Just bought a new hyundai Kona N at toronto hyundai. Alan the sales representative and Kiyan the financial service help me with the purchase of the car. Very satisfied with the service and recommend the dealership to everyone who wants a new hyundai

Aswin Antony

Went in for my car's FIRST service. On the bill it showed its all filled the fluids and they also lubricated all hinges and latches. Literally nothing done on the car. The engine oil was half way wind shield wiper fluid just the same as I gave them. Brake fluid and coolant were max when i drove it in. None of the hinges or latches were lubricated.

Neeraj Bahl

Great service one of the manage Mr. Tomaj Shahinjou sorry if I am saying wrong name , what a wonderful person. I have issue with my car key and resolved it. He is very generous and understand the relationship with customer to give them best Service with solution. I must say I am 100 percent satisfied with service I have got so far in2 years but this was the best out of best. Thank you tomaj Shahinjou for been so kind and understand customer concern and a actioned it quickly

Arif Islam

Excellent customer service by the Toronto Hyundai team. Ricko was especially very supportive and attentive to all our needs. He and the entire team went beyond the selling process and every time we came accross any issues or questions, they were quick to provide solution. Overall, very satisfied as customer and as owner of a Hyundai.

Dima SAKAL

I ended up not buying the car I came to test drive. But Joseph was ultra kind and mega patient to my demands. He understand my demands and let me inspect the vehicle in every reasonable way and showed me every possible issue that might have needed a repair. Thank you and all the best!

Kirk Gonong

Mr. Arnold is an amazing person with the best costumer service. He met my full expectations about buying my first car. He welcomed and gave me confidence from start to end I will definitely recommend him. God bless...

Eric Bushell

Service is an area for improvement. For a simple oil change I have to make 3 to 4 phone calls to get a human being and they are always booking 5 to 6 days later. When I arrive for my appointment I am waiting for more than an hour. If I drive into Dean Myers for an oil change I am taken right a way and they apologize that it will take longer because they have to order the parts. I am out in under an hour with all the same things being done including a car wash..l

Karl-Chris Nsabiyumva

My wife and I, expecting our first child, walked into the dealership looking for an SUV but we hadn’t really considered the financial implications of such a purchase. However, Shobhat (sales) and Jeff (Finance) carefully listened to our needs, patiently informed us and showed us all the options available, moved heaven and earth to find us a good payment plan, and had got us a vehicle that suited our needs and our budget. That’s not all; while we were waiting for our car to be ready for pickup, they gave us a courtesy car, free of charge!

Riaz Ishmail

As a new car buyer with no buying experience, and after visiting two other Hyundai dealerships Michael was EXTREMELY helpful, open and honest. I felt no pressure at all to buy right away, and he was patient and understanding in explaining all of my financial options. He had no problem trying to get the best price for me.

Mike Lucas

I’ve had pretty positive experiences with the service department here and Peter. They’re pretty quick to order parts and make honest recommendations on repairs and impact if you don’t make them. Will definitely bring my Veracruz back should it have more issues. Thanks Peter & team. Only downside is the wait room kinda sucks and fills up fast.

michele C

I have owned 2 Hyundai cars in the past and loved them! When I needed to get a new car, it was an easy decision to stay with Hyundai. I found Toronto Hyundai online and was very pleased with their selection of used inventory. Made an appointment and went down in person--I purchased my 2018 Hyundai Elantra the same day. Not only was I thrilled with my new car, I was blown away by the staff and their outstanding service. David Jung was a joy to work with. Very attentive, patient and accommodating. Wonderful customer care from sales to financing. I'm feeling very lucky to have established a connection. I highly recommend Toronto Hyundai!

kanchan sharma

Nice and good experience… for my Santafe first service…. I wait for an hour… because they had no drop off service because of Covid…. But it’s was nice place … no problem ????… quit place with new cars ???? … overall love this place

Tara Huk

Hi Patrick, so sorry for the late review (3 months later) as we are now ready to bring in our new Tucson for the oil change and winter tire removal! We were really happy with Patrick and his service during our new purchase. Patrick was patient and explained everything to us in detail as we were new car owners. Thanks to you and your service, it really helped us feel comfortable. Tara & James

May Ho

Buying the Tucson at this dealership was a pleasant experience. Good service and advice from sales staff. The process of leasing was completed efficiently! I highly recommend this dealership!

Lina Sharifi

good technicians in the Service department. I took my car for regular service. It also had a noise when accelerating, they truly identified it is from front wheel bearing and replaced it free of charge. Although it took longer than the time they estimated at the beginning but I am satisfied with their service :)

Michelle Goh

Jack was super helpful when it came time for me to buy a new car. He was super informative and really took the time to understand my needs and help to translate all the car jargon that I was unfamiliar with. I am in love with my new Tucson and I cannot thank him enough for setting me up with my new car. Five starts all around!

John Anderson

Today I took my 2016 Tucson in for its 3rd service. This was a 2 hour appointment and I went out for a walk. This was just a routine top up the fluids etc but while I was out walking I received a phone call suggesting that I have an alignment done. I asked if it needed it and the girl said no but it was just preventative. She also mentioned a that they could take the rotors and brakes off the car and inspect them for rust. The car only has 27000 gentle km Both of these items are a scam. Something to value add the service they were supposed to do. I am not saying that every dealership does not do the same but I wish they wouldn't. I can say no but there are probably more vulnerable people who may feel pressured at these suggestions I think I will try somewhere else for my next service

Laura Leclercq

I absolutely loved my experience at this Hyundai. My AC broke down in the middle of summer and I couldn't get an appointment anywhere. I went there directly and they were able to squeeze my car in thanks to a cancellation. Service is on point. Plus they have a free shuttle.

Debbie D

My plan when looking for a car was to go to many dealerships to do research on what car would best meet my needs. When I met Patrick at Toronto Hyundai, he was respectful, kind and informative. I truly respect his honesty and support which resulted in my purchase of an Elantra. Buying a car is a huge commitment and when you have a sales professional like Patrick by your side, expect your stress level to be reduced by his calm amd caring demeanor. Then I met Heather in sales and felt supported in arranging my finances. She gave me all the facts about various options provided by Hyundai and helped me chose options that met my needs. I bought my car during the last week of December and you might think what took me so long to write my review. Well I needed to get a good feel by driving my Elantra. I love my car. I am adjusting to the features and loving all the details that they put into this car. My experience from sales to financing to the product deserves an A plus. Thank you Patrick, Heather and Hyundai from making my experience so comfortable and simply amazing.

Aly kh

25/06/2019 at 10:am I visit Hundia Toronto today morning to sell my Hyundia Sonata 2009 and Finance Hyundia Sanata 2013 and . the first thing when i arrived i adked the girl in the front deck about one of their seller anf she asked me to wait until he come to front deck , i wait for a while after that the other lady in the front deck come to help and i told her that i am asjing for one of their seller calld Jack anf she told me he is off today , that is the first thing after that the set me whit another selker and it was a very bad experience whut him , to be honest i don't know how they hire people like this , this guy is not even able to sell himself not selling the Service . any ways it was very bad experience not just for the amount he offer me for my car but how he deal with me as customer , he makes me fell like i come to ask him for chang not coming to benefit this business . he didn't even offer me to have a set i came there to selling my car and buy another car from this center .but after dealing with this guy i will never even think to visit this Location again . . i just want to shared my experience with you so the people in charge should watch out those seller and trained them well and teache them how to respect the customers and deal with them in better way.

Cynde Hyszka

Best dealership, I felt welcomed as soon as I walked through the front doors. Katie Delaurentiss is the best Sales Lady ever!! Made me feel so comfortable and made buying a new car most enjoyable . Katie really knows her stuff. I didn't look any further. My overall experience was fantastic and most enjoyable. Thanks Katie, Heather Black and the rest of the Hyundai Toronto Team. I will be back!!!!

Justin French

I used to go to the Hyundai dealership on the Queensway but their service was horrible. So I came to this dealership on Dufferin St. Looking for a better client experience. I had a simple oil change done and a head light adjustment. I was told it would take 1 hour and 30 minutes and that I’d get a call when it’s done. I left and came back exactly 1 hour and 30 minutes later only to see my car in the parking lot. I went in and asked how long it had been ready for and the service advisor said he didn’t know. He said the original service advisor that I was dealing with went out on a test drive or something. There was a huge pile on his desk of orders and keys just laying there. I won’t be coming back here again.

Regine Lopez

My dad and I had a very relaxed and pleasant exchange with Andrew who was helping us find a compact SUV. I think it also helped that he's a Leafs fan. LOL Although we didn't follow through with a purchase, our experience was great enough for us to recommend their services. Thank you for having us!

Feliza F.

I had a great experience at Toronto Hyundai! I came in with my family to look at and test drive a pre-owned Tucson in hopes of purchasing my first vehicle, and Alan and Janet were just so helpful and kind. I ended up getting the car and they made the process easy and stress-free. They explained everything well, were accommodating, and answered any questions that we had, which we are really grateful for. I’m very glad that I was able to get my first car (that I’m loving a lot) with them at Toronto Hyundai, and I would definitely recommend this dealership to others!!

Samantha McDowall

I always have exceptional service at this location! Everyone is very professional and helpful. I've had 2 vehicles (upgraded to a bigger vehicle based on my family size) at this location and totally satisfied with everything. I highly recommend this location! Big shout out to Arnold & Michael Smith! And will be a continued customer! Love the TTC perks also :)

Mark Choi

David was very helpful, kind, and quick with his responses. This was my first time buying a car at a dealership and David was able to answer all of my questions with great detail and timeliness. I would definitely recommend this dealership!

Amit Vikram Sharma

At Toronto Hyundai, from the very first day till the time of delivery, my sales Consultant Kiyan Hui was always available to answer all my queries. Described my vehicle and introduced me to the service department to make sure that I have knowledge regarding the service of my vehicle as well. Great job by the whole team. Kudos!!

DUT E

My wife and I set an appointment to test drive a Palisade this past week. The appointment was for 1000, and we arrived early. We were told that the sales rep (Vince) was in a meeting, and we waited. Vince arrived about on time, told us that he would provide us a car for the test drive, and took us out to the side lot. Our understanding on booking the appointment was that every vehicle is sanitized prior to a test drive. (Interesting fact: there are no references to COVID or the pandemic anywhere on the main page of the site that I could see. Is it cancelled?) Vince took us out to the car, told us to take it for as long as we wanted, then returned inside. We got in and the pictures tell the story. The car was DIRTY inside and out. Low points included food crumbs on the seats and carpet... Smears on the steering wheel and media screen... And, dirt on the console and doors. My wife and I looked at each other and considered going back inside to ask for another car; but, decided that we just wanted to get a sense for the car - and, so - let it go. That was our mistake. It was all we could talk about on the drive. We ended the ride so upset that later in the day, we couldn't even remember if the vehicle was equipped with leather seats - we had to look back at the pictures to be sure. On returning, Vince asked how the test drive went. I was stone cold honest: the Pallisade may have been fine; but, the experience was so awful that it didn't matter. He said 'sorry about that' and asked if we wanted to talk about purchase options. At the end of the day, we weren't valued as future owners at Toronto Hyundai - why even talk about buying? I told him no, thank you. Sadly, it was clear to us that we weren't needed or wanted as future Hyundai owners - at least not here. This is unfortunate, as we met the owner during our last vehicle search, and he came across as a solid person; an impression that definitely weighed on our choosing this dealership to return to contemplate our next vehicle choice. In summary: 1) It felt like no one could be bothered to clean a car for a scheduled test drive for us, let alone check it in advance to make sure it is ready for an appointment. 2) When we said we were dissatisfied, Vince was mildly apologetic. But, we didn't get the sense that he really cared given the follow up to talk about buying. It would have made total sense for him to call us back and APPOLOGIZE for the experience. Offer another test drive? Even if he couldn't salvage our interest - he could have at least taken the stain off what happened. Toronto Hyundai - not sure if you're going to read this. But, if you do, I hope you take our feedback to heart to improve your customer experience.

Rick Zelinsky

I walked away from another dealer because of terrible treatment, and I came to Toronto Hyundai. EVERYTHING about my experience was positive. They were helpful, and weren't pushy. It was so pleasant, and I would recommend them to anyone. Great vehicle choices too.

Katerina Espinosa

Our sales consultant was Joseph Zhou, he is phenomenal. My Father for the first time in a long while decided to get a new car and Joseph made this process, easy, comfortable, and rewarding. He is an consultant that helps you find exactly what you are looking for and he will spend as much time as you need to make a decision. He'll show you all your options, breeze through budgeting so it's not suffocating, and in the end really amaze you with his customer service. He really goes above and beyond. Even when the doors close and the papers are signed, he'll make himself available to answer ANY questions you may have with your new car. He's a lot more than just a sales consultant, he's someone who's honest, reliable, and full of goodwill.

Lucas Cyrino

I had a great experience buying my car in this place. Great service for York, he understood exactly what I needed, it was the fastest and easier car purchase I have ever done

Carmen Martinez

I recently bought a Hyundai sonata from this dealership. I have shopped around to pretty much at all dealerships in Toronto but I must say that this dealerships is Excellent when it comes to customer services and price of the cars. I also agree with the comment made below which is that this dealership is very honest when it comes to price negotiations. The sales person who worked with me was named Michael Chow. He was able to get me the best deal when it comes to price in comparison to any dealership I went to. Also, the general manager Benjamin Leung was professional and very helpful. Overall, I was very happy to buy this car from the dealership and will continue to service my car here.

Shruti Chaudhry

If you visit this dealership, ask for Kiyan. It was an absolute pleasure to interact with her. From the first phone call to the delivery of the car, she was patient with our questions, always responsive, kind and understanding. She understood what we wanted and got us the car we wanted. I would recommend her any given day.

Trevor WannaB

I have been servicing my Hyundai vehicle for years at Toronto Hyundai. Over the years, what I have noticed is, there seems to be very little parking spaces at this dealership when you bring your car in for service. The parking spots are …

Allan Master

My purchase experience with Toronto Hyundai was excellent, from start to finish. Arnold Cabalza was my Sales contact and I could not ask for better treatment, assistance, and guidance through this entire experience. Arnold is honest, very knowledgeable, patient, caring, responsive, and focused and wants to be the best help he can be. This is the second car that we bought from Arnold and we will come back to him and Toronto Hyundai for our third and would also highly recommend him and Toronto Hyundai to all our friends and family!!! Thank you Arnold!!!

David Ho

Not a great experience for service. Had an appointment scheduled for 1:30pm and arrived on schedule. Car wasn't even taken in until 2:30pm. Once the service was complete, no attempts were made to come out to get me so I ended waiting until 5pm when they already completed the assessment at 420pm. I'm still waiting for a call back 2 weeks now and it's quite a struggle to get a hold of anyone.

Michael Moffatt

They know how to book appointments, they just don't know how to keep them. Also I just found out that if you buy a demo and one of their salesmen are using it for six or seven months you lose all the warranty on that time, and when you asked who to see about something they say well phone head office. Not very happy with the people or the service Department thinking of buying a new car next year they're making the decision easy for me on where to purchase it don't think it'll be there

Kathryn Royce

From Best to Worst. While my car was under warranty, Hyundai staff and service we're impeccable. I enjoyed coming in and being able to work in the guest lobby while I waited for my vehicle. Staff were always friendly, offered sound advice and helped me out during Christmas with a 10% off service offering. My warranty had recently ended and I went in for a basic oil change and serpentine belt change. I barley made it 2 blocks away from the dealership when my car started to sound like I was driving a tin can. I heard sparks, grinding, rubbing and a smacking sound. The serpentine belt broke and wrapped around several parts under the hood. When I called Hyundai, I was first asked if I could provide a tow back to the dealership. Why would I pay for the tow? Hyundai eventually arranged for a tow and once they had my car, I was promised a call with an update by a specific time. That never happened. When I called for an update the person who promised it had left for the day so I escalated to the manager who also promised an update by a certain time and low and behold, that never came. When I followed up the next day, the Manager I had originally escalated to met me with a defensive attitude and suggested that the serpentine belt break may not have been Hyundai's fault. I too work in customer service and sometimes have to deal with tough customers. I am not a tough customer. I simply wanted Hyundai to take ownership and meet the expectations they were setting (calling when they said they would, do what they said they would do). I was extremely disappointed each time Hyundai made a promise and failed to follow through. The defensive attitude and suggestive shared thoughts from the Manager that Hyundai may not take ownership of this issue was appalling to me. How could the Manager speculate what the issue was or who was responsible before a throughout investigation and review? Hyundai ended up replacing the serpentine belt, blamed it on the supplier and chalked it up to a defective belt. Did I mention that they had the same tech who installed the belt - determine that it wasn't an installation error? The Hyundai Service Rep who was 'managing' the situation promised an engine shampoo since antifreeze had exploded all over my engine due to the belt breaking. Think they did that? No, another hit and miss on my expectations. I spoke to the Service Rep at the front counter who was managing this situation and told her how disappointed I was with this service and lack of meeting the expectations that they set for me. When she handed over my keys, I noticed a chunk of plastic was missing out of my key fob. The Service Rep immediately started with 'well, you gave your keys to the tow truck driver so who's to say who did that.." I expressed how I previously advertised the great service at this location and that I'm extremely disappointed in how this was handled - especially the attitude from the Service Manager. I told her that I'm really considering not coming back to this location and they may lose a customer that potentially could've been a lifetime customer. I gave Hyundai the opportunity to save me as a customer. I chose not to quietly walk away and go somewhere else. I chose to speak up and give Hyundai the opportunity to keep me as a customer. Part of me wanted to remain a customer and not chalk up one bad experience against the previous great experiences. The rep who had been handling this situation all along responded to me with this: "I'm sorry, it just seems to be a comedy of errors, I'm so sorry. I hope you have a good weekend." I was standing at the front counter with keys in my hand, Hyundai had a moment to save a good customer and chose not to. Not once during the entire situation did anyone at Hyundai ask what I needed or what they could do for me. I was met with missed expectations, defense, lack of ownership and an irritable Service Manager who had more attitude than I did when I was a teenager. I am no longer a customer at Toronto Hyundai

Louise Worsley

Horrible customer service. Just called this Hyundai because our Kona has a recall. They hold us they would need our car for the entire day and would not offer a replacement vehicle, but said they would rent one out to us. Called the Aurora dealership, we were told the recall fix would take 30 minutes and offered us a complimentary oil change for the inconvenience. Guess which dealership location will continue to have my business.

Money Maker

I had booked my oil changed appointment and was told to come back in an hour. I decided to stay there and wait. I saw the technician taking my vehicle for servicing after an hour. Still I waited patiently thinking they might be busy but one more hour after he took the car in and still nothing. Now I didn't had more patience so went to the reception and told her that it's been two hours and still I haven't received my vehicle. She tells me it's done and just washing is left and now she gives the paper which she printed when she took my keys to a guy and tells me to wait outside and he will see me outside( I am very positive that she forgot and left it with her all the time). Less then 2 minutes the guy came outside( I believe just poured some water on the car!) and handed over me the keys. Seriously just for oil change two more then 2 hours? I remember when I bought the car I was indirectly told to go to a dealership near my house. Now it make sense. They are interested only in selling the vehicle not providing the service after it.

Sabrina Bianco

Sales people are great. Unfortunately the service area is terrible. Expect a 3 hr wait for oil changes. Appointments are non existant and pointless. Booked an appintment for last week to change oil and wipers. Specified I had an appintment …

Amanda Rene

Went in for regular oil change service last Thursday. They did their regular car "wash". Got my vehicle back dirtier than how I brought it in... and with many fine sratches all over it. Didn't get to speak to anyone until today...who told me they would review the shop cameras and get back to me. Same person I spoke to over the phone also told me they ONLY use soft cloths and sponges to wash the vehicles.... nobody called me back after 5 hours so decided to go in person today to speak to someone and show them what happened. An employee (who didn't introduce himself) came out to look at it, after much discussion agreed to "fix" the scratches by having their own detailer buff them out. Why would I trust their people so "fix" the issue. The same employee who came out to look at the vehicle said they wash 50+ vehicles everyday and have never had this issue... maybe people don't notice it but I surely did on my newly coated vehicle. Maybe if one employee wasn't rushing to wash so many vehicles, they could take their time and do it properly. I have a clear protective coating on my vehicle, as to why the picture shows so glossy and difficult to see the fine scratches but you can clearly see the dirt! Thats AFTER their so called car wash... Poor customer service at this location. Clearly lied to. Will not be returning to this location for service again and wouldn't recommend anyone else to either. ** to your reply** Nice way to try and cover yourself ???? after in person I was even told its plastic...

Matt Ferreira

The sales team is very good and informative during the purchase process and immediately after very helpful and available for all your possible needs. Service team is good and thorough but the clerks in said departments are very different individuals. Some are very informative, honest and helpful - recommending services and products that make sense for your needs whereas others are more interested on adding services to your scheduled appointment. Good dealership with all available services and the individuals working there. Would definitely recommend them to car owners/buyers of any kind.

Alfredo Jr Ruiz

Best Car Dealer out there. I went to shopped on other brand but no one beats what Hyundai has to offer. Special thanks to Shobhat for showing me the best options for the car that I wanted and helping me find a good auto insurance company , and to Lawrence for offering a good deal. Overall experience was great. I'm very happy to drive my Brand New Hyundai Tucson on the road everyday. Cheers!!! All the best Hyundai

joe

I have had problems with the power steering in my 2009 Genesis not working. I had brought my Genesis to Toronto Hyundai 2 times previously but they could not find anything wrong. About two hours after I left Toronto Hyundai, being advised they could find nothing wrong, my power steering failed again. I had the car towed to Toronto Hyundai and Peter Luis looked after my car. He along with the Service Manager James were very helpful, courteous and responsive. The mechanic was able to duplicate the problem with my power steering and fixed it. So far it has been working well. I extend my compliments to Peter, James and the whole Toronto Hyundai team for a job well done. Joe Beitchman

Lara Grinchuk

We just purchased a new vehicle from Toronto Hyundai and had the best experience from the moment we walked in. Everyone was very professional! No hidden cost, no sale pitch, like we had at other places that left us very disappointed, Toronto Hyundai was a place like a breeze of fresh air. Big Thank-you to Arnold for his great job, honesty, friendliness and excellent customer service!

Marcia Torres

So far so good.. purchased my Tucson in 2018 at this dealership and never had no problems or issues.. nice staff that is always there to help you with any problem or doubt.. definitely recommend this place

Jennie De Lima

I purchased my 2017 Hyundai Tucson at this dealership. Phyl was great, and very patient to say the least. I added the maximum upgrades, so there was a lot of back and forth, and a lot of requests. She even went in on her day off to deliver my vehicle to me. When I got there, it was ready to go. My experience with her and the dealership was very positive. I would recommend this location, and especially Phyl as a sales representative to anyone who is interested in a Hyundai. She made it a very memorable experience for my first brand new car purchase!

B P

Very happy to have leased a brand new 2021 Tucson from Toronto Hyundai and David Jung!!! I've been to a few other dealerships (Hyundai and competitors) and it's always been a pretty bad experience overall. However here at Toronto Hyundai i had an amazing experience. I dealt with sales agent David Jung. I received great pricing but even better service. He made the experience so smooth and easy. I felt that he went above and beyond my expectations. I never felt any kind of shadiness or any feeling of him trying to take advantage of me. Was a very easy process and a great experience. Do not hesitate to visit David Jung here at this Toronto Hyundai. He definitely goes the extra mile for his clients!! Kudos to his assistant manager Rico for assisting as well.

Karen Deng

Spoke to Thomas on the phone with very obscure questions about the dimensions of a car; they offered up all the information without being “sales-y” and even went and got a tape measure to verify the trunk space. No car purchase yet, however, I always appreciate folks going out of their way to help!

Sandeep A

Outstanding customer service from Vince. I had leased the car for short term and found him very helpful and they are flexible with customer needs. Definitely a come back place.

Feras Alshalak

So bad !!! I dropped off my car and I pick it up with broken windshield, it's ok for now because I guess they will install same the broken one ( original windshield ) but the surprise was I got very bad quality aftermarket windshield??? I called Hyundai Canada but nobody help ... I am very angry when I see the garbage windshield .!! Updated my comment : I sent email to service as you want ,,, !! Also stayed at same problem , they said I have to pay half of the cost of the windshield ( I don't know why ) because that was not my fault or they will install another aftermarket windshield !!!! So both not make sense for me..

bhumil patel

Great Customer Service... Tomaj & Sera I really Appreciate the service you have provided during the situation I have. No other dealership can provide outstanding Fabulous support. Thank you very much

Mishka Cooke

I have to say Toronto Hyundai has the ratings that they have. My experience at the dealership was very good. They are truly a no pressure dealership, but at the same time helping you make a wise and a budget friendly decision. Thank you to Viki and Patrick for helping me with my decision of the 2011 Hyundai Elantra Limited Edition. The process was very simple and the provided me with the answers I needed. They are very professional and helpful. If you are looking to purchase a vehicle and don't want to be pressured but want to know you are getting everything you want, then this is the place to go.

Nelson Gonzalez

My recent experience with Toronto Hyundai was excellent starting with Mrs Phyl Sgrignoli ,very friendly and professional , she explained all the details and models and prices about the Santa Fe I bought. I would definitely recommend this dealer and this sales representative ,very happy with this transaction. Thank you!

Maria Hleyva

Bought a Kona 2020 just 10 days ago, not even drove for 160km and the car started shaking and losing power, it showed the ‘check engine lamp’ on the dashboard. After running a quick check (code P0302), they said they will have to replace the ignition coils, however Hyundai service refuses to give me a new car, and they said that even if I get new car they can’t warranty it will work at its 100%. Guys, would you get a Hyundai vehicle that even Hyundai managers can’t warranty it will function correctly?

Kathryn O

We just recently purchased a pre-owned Hyundai SantaFe. We worked with Michael Chow- he was very friendly, honest and willing to work with our "shopping list". He definitely defied the "used car salesman" stereotype! Everyone we dealt with at the dealership was professional and friendly. The customer service was great- all our queries were quickly answered and the car was in perfect condition when we picked it up. Compared to other local Hyundai dealerships, Toronto Hyundai stands out for its' service.

M Burns

Great people at this dealership - courteous and helpful. Took my car in for winter tires and other service updates. The wait was too long (close to 3 hours) and the service manager should have communicated that with me to manage expectations. I would have booked a different day - or arranged for a loaner car rather than sitting in the waiting room that long.

Joshua K

Really great experience here, team was super friendly and helpful, answered any questions I had at anytime, were helpful with getting me the best vehicle for my family, Alan and Janet were especially awesome!

JP Dasal

Huge shout out too Vince D’Elia for helping me out with the Purchase of my first car. Made it very easy and simple without any stress. Obviously with the whole situation there was a bit of delays because of this whole pandemic but even then still managed to get everything taken care off. Just wanted to say thanks again Vince for helping me out!!!

Michael Pipo

Great customer service! Sales staff are not pushy and willing to work with a budget you give them. Keep safe everyone.. also thanks to Hilario for helping us for everything..

Elana Polan

I am extremely happy with my decision to go with Toronto Hyundai and Vince D'Elia. Vince made purchase of a new vehicle so easy. He provided me with quotes for several different vehicles and trims. If he didn't have a mask on, I would say it was Service with a smile! Thank you Vince and Toronto Hyundai. I would definitely recommend you to others.

Zheng QI Wang

I normally go to Toronto Hyundai for my services. The service advisor, Peter Luis, was very knowledge and able to articulate the issue in a reasoning fashion. They only suggest to address the necessary issues. They would also provide complementary car rental for long service.

Munawwar Khan

This review is for Parick Philippe. Amazing and very helpful gentleman. Took care of me when i first came to lease all the way to when i handed over the car at the end of the lease. If he said dont worry about something, i took his word for that and just relaxed.

Alek Riley

This is our first ever car purchase and thanks to Arnold Cabalza it was an incredible success. Arnold is responsive, kind, and knowledgeable. He was able to get us the best deal possible and guide us through the intimidating process of buying a car best suited to our needs!

elie koussa

I just picked up my new leased Tuscon today, Michael, thank you so much for your help you were great during the whole process. Also great thanks to Joseph and his great job of getting me the best deal.

Carlotta Ellison

Our recent experience at Toronto Hyundai was excellent. The salesperson Ken Wong was efficient and honest. Ken has even followed up to check how our new KONA is running and whether we had any other questions about the vehicle. The experience was definitely hassle-free.

ES Meister

I would give them a six out of five if I could! Start to finish one of the best buying experiences I have ever had. I was given all the information to make an informed decision without ever feeling pressured. I decided on my car Friday and by Monday I was driving it. As a person who normally hates shopping of any kind, I have only good things to say about the dealership!!

Lisa MacKenzie

Just bought a new Tucson from here. York Lee was really patient and helpful in the process. Edgardo Guiao in financing got me the interest rate I needed. Overall a positive experience, and of course I love my new car!

rafael jales

Finally got my first car today and was very impressed. Not only impressed with the quality of my 2022 Hyundai Kona but also very impressed with their customer service. York Lee and Janet Nguyen are incredible human beings, very knowledgeable and very professional. They took their time explaining everything to me and they both had a smile on their face the whole time. I definitely recommend this place to anyone looking for affordable and great quality cars. If I could rate 10/10 I would. Thanks again York and Janet I really appreciate you both.

Thong Ba Nguyen

I had a really great experience when buying my first car here. The sale consultant that helped me was York Lee who is a really dedicated and knowledgeable. Highly recommend this place for those who want to get a Huyndai for a reasonable price.

Mars Jose Villanueva

Got my first car in this dealership. Edgar Guiao and York Lee help me on the process and they are not on rushing me instead they gave me details to help me decide what vehivle i will get. Fully satisfied with my tucson with the assistance of Edgar and York. Kuddos to this dealership having such excellent guys. Five star service.

Nicole B

Kenneth Wong was wonderful to deal with. this was my very first car lease. he was constantly following up to make sure everything was OK in such a friendly manor and was very on top of all things that needed to be done. he was very attentive and friendly and knowledgeable- and when he didnt know the answer to something, he went to go ask someone else and followed up immediately. the service he provided was excellent and not only would i recommend Hyundai (Elantra- fantastic car- best bang for your buck!) to friends and family, but i would also recommend Kenneth Wong. he did such an excellent job before, during and even after the sale. the follow ups really show that he goes above and beyond because he didnt/ doesnt have to follow up- he already made the "sale". all in all it was a pretty great experience and Kenneth really made sure that this experience was seamless and easy for me! Thanks Kenneth- you are awesome!!!

Rawan Nahas

Best service ever! I really want to thank all the staff who helped me with the issues I had in my car, especially Peter from service and Fadi from the parts department. Great communication, professionalism, fast service, and perfect customer's care. All the best Toronto Hyundai!

오브람

I booked 1:30 p.m appointment for first oil change a week ago. Went in today. Left my key, was told it is gonna take about an hour and 15 minutes. After sitting around nearly 2 hours, no one came for an update so I asked the front desk staff whether the work is done. And I was told that they haven't started working on my car yet since there were no technicians available. Surprise isn't it? If there are no available technicians, what is the whole point of booking an appointment? Front desk staff also told me that their supervisor will be out shortly and talk to me regarding this. I waited another 10 more minutes and no one showed up. I went back to front desk and requested for my car key and told them I will get the job done somewhere else. Unexpected things might happen and slow you down but leaving your customer for good 2 hours without any explanation? Is this what I should expect as a customer service? The worst part of all is that until the moment I leave the service center, there were no proper explanation nor apologies given. Worst experience ever and thank you so much for ruining my day.

S M

Went looking for a used Santa Fe XL.. did a test drive.. check engine light is on.. clunking noise over bumps... Salesperson looks at me and says "huh? Oh that's normal..." .. then I challenge him and ask how normal is it to take a prospective buyer out in a car with a check engine light on?...he grunted. terrible dealership with clearly nothing but profit margin guiding their service levels.

Jake P

Thank you Sera for all your help during my recent visit for service. I really appreciate it! Recently brought my girlfriend's truck for servicing at Toronto Hyundai. Experience was great! The customer service manager met with me and she was fantastic. She made every effort to ensure my expectations were met. I will definitely be returning!

Alex Zamanifar

I saw a car on AutoTrader that I liked and called York Lee answered and asked me to drop by and take the car for test drive wich I did. I liked the car we talked price and we agreed on a price in less than two minutes, then I was sent to sales manager Eduardo Guiao and I was done in five minutes. The whole experience took probably less than 25 minutes. I buy a new car almost every two years and have been through al least 15 cars but this was by far one of the best experience. The fact that Eduardo didn't try to pushing any extra warranty or other cover was appreciated . Absolutely would buy a car in future from this location Overall a great experience I would definitely recommend this dealership to anyone.

Slowcrow

This was my first visit to Toronto Hyundai. Sera (service manager) was excellent and very helpful. She has a great service team! Excellent customer service!

Mit Patel

Worst experience in service. I would have given 0 star if that was an option. Dropped my car over on Thursday and no one called with an update. I called them for an update on Monday afternoon around 12 receptionist kept me on hold for 10 mins and asked for my contact info and told that I’ll get a call in sometime. I tried called back after an hour coz I didn’t get any callback. This happened twice. Finally got an hold of a service advisor around 3:20 and he sounded really rude. When I asked what going on with the car, he said no idea they are still checking. He cannot give a rough estimate of time as well. When I told him that I initially called around 12 and I was told thrice that they will call me back and nobody called me back, got a rude reply back. According to the service advisor they will start inspecting my car in evening. What???? Still no call in the evening, waited till 7. Worst ever experience. I recommend everyone, not to choose this place. There many good places to get your car serviced. This is want happens when you give your car for some warranty work. They won’t prioritize it, infact customer has to follow up after 4 days that’s what’s going on with his car. No courtesy of updating customer and being rude to the customer coz he called for an update.

Michael Melo

My 30 minute rust inspection took about an hour and 15 mins, I overheard one of them saying “the car for the rust inspection is in the express bay but no one has looked at it yet”that was 35 minutes in to the service. Also last time I was there for a winter tire change after showing up they tell me they don’t have my tire couldn’t they have let me know that I’m advance.

Nicolas Salazar

EDIT: Your service manager already contacted me, and he DID NOT provide a direct solution to this specific matter. Very dishonest staff in Service, stay away from this place I am absolutely disgusted at how dishonest Tim was with me. I brought it in the car for service required at 19k kilometers or 18 months, and he scammed me by getting me to do the service required at 24k or 24 months! He clearly knew which service was due, because he asked me for the mileage of the car (currently at 19k) so far, so instead of giving me an honest and sincere answer along the lines of "Mr. Salazar, your car is due for it's third service, which is the same as service #1", he just processed to do service #3, which is the car's FOURTH service. This goes to tell you how they are ready to scam you the moment they see an opportunity. This cost me over $200 dollars! When I told him about the confusion he told me "There is not much we can do because you signed for this when you dropped off your vehicle". I was offered a mere discount that still kept the bill at over $200. I would have stayed to speak with the manager in service, but I had stepped out of work to go get my vehicle and needed to get back as soon as possible. Just stay away from the service department. I cannot speak for any experiences with sales, but I can tell you that service is just out to scam you or up-sale you in shady ways. While I was waiting to pick up my car, I heard about 3 phone calls to customers saying how " ...your car's battery is low in amps, would you like to replace it?" You can see how it's what they are programmed to do and push for, but sticking a new customer with a $200 bill which was for totally unnecessary service? Total scam move. Will never step foot into this dealership again.

Patrick Dizon

Easy to work with. No stress, real customer service. Alan was very helpful and really paid attention to us when we were there.

T D

My experience at Toronto Hyundai was excellent. I am the type to be suspicious of sales people of any kind, but JEFF and LAWRENCE were very friendly, helpful, and honest! They worked with me on my trade and gave me a great deal on my "new" Car. We were still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase! Thanks! I felt like family by the end of the whole process! and even all my referrals are very Happy Special Thanks to Lawrence and JEFF.

Precious Dawey

Shout out to kuya Arnold, we can’t thank you enough for helping us purchase our first vehicle. He is very easygoing. He made the whole process really simple for us. He will give you options but not pushy. He made sure we get the car we really wanted. Anyone looking to buy their first car, look for Arnold, he will take care of you.

Jeanita Valdez

I purchased my 2021 Hyundai Kona. My husband and I received great service from agent Hilario Gabayno and we are very happy and satisfied. Thanks again

carlos r

I had a terrible experience with Toronto Hyundai, after coming to an agreement with one of their Sales reps and sales Manager, we failed to finalize the deal that was promised. They wanted to charge me more for what was already agreed upon. Their Director of sales refused to give me the deal that I was promised and placed blame on his staff for offering me the deal. He insisted in showing me internal numbers in order to make me understand why he could not give me the vehicle for the price that I was offered, internal numbers should not be my concern as a customer. What is my concern as a customer is to expect what I was promised. Not only was this a complete waste of time for my wife and I, but I also turned down other offers from other dealerships as I was assured this was a done deal, which I have in writing to prove. This experience leaves a sour taste in my mouth with the Hyundai brand. I would avoid this dealership, as they are unprofessional.

Wagner D'Amaral

I don't usually post reviews but this one deserves it. I've never felt so disrespect. This is the only place where same car has 3 different prices depending on the stage of your negotiation. I went there in May to get a sense of price for a new car. The first quote was very attractive. I discussed it with my wife and we decided to go back to the dealership 2 days later and buy the car. However, the second quote was completely different and the sales person could not explain why. They tried to blame the computer but we knew something had been messed up. After further discussion, we arrived to a price that even though wasn't the same, it was acceptable. Great, we thought. We have a deal. Let's wait for the car to arrive. Almost 4 months later, it was there. Beautiful. We had arranged insurance and spent time doing all the paper work to get things ready for picking up the car. Finally, we went there to sign the final agreement. We left our jobs earlier. When we got there to sign the docs, they said that now the price was different. Even higher now. So I went home to get the sheet that had the price that we had agreed on and guess what, they could no explain the changes but tried to force it by saying that it was still a good deal. Long story short, we did not accept the price and cancelled the deal. If you ever go to this place, which I DO NOT RECOMMEND, be aware of such price changes. I don't even want to go to this dealership for any maintenance. In the end, I went to Mississauga Hyundai the next day, got better price, better customer service and explanation about the process and finally got a deal.

Jason Clarke

The front desk staff were very patient despite me expressing reservations about some of the mechanic's extensive findings (fairly long list of fixes after coming in for a simple Level 3 Service). They allayed my concerns by suggesting the mechanic take me in back to actually show me the defects. The mechanic then took time to carefully show exactly what was wrong and also explain why the past Streetsville Hyundai staff measurements may have been in error (brake pad thickness varied diagonally, also very corroded around the area). Streetsville Hyundai's sudden change in ownership and staff (2020) had eroded my confidence in the chain, but this Toronto-Dufferin branch has restored it. This will be my sole Service Location going forward.

Gilbert LDS

From the moment you walked through the doors of the dealership even though it was a bit late in the evening the staff was very welcoming. The service that Arnold provided was excellent. We were updated with all information regarding the vehicles we were choosing and never felt like we were just being sold a vehicle. For Arnold everything was personalized and we were made to feel like a preferred customer. Arnold is a very good, customer oriented, honest sales person. We would definitely refer all our friends and family to him and Toronto Hyundai Dealership. The whole experience was awesome!

Jack Donnely

I wanted to share my experience at Toronto Hyundai - I brought my car in for a number of issues recently, and asked to see the Service Manager because my recent experience at a different dealership was horrendous. Sarah at Toronto Hyundai met with me and I explained the issues the car was having. She listened and provided me with the answers I was looking for. It was such a delightful experience, I'm grateful for her patience and care that she took to ensure I was heard. To that end...my car was fixed to my satisfaction. Although my travel time to Toronto Hyundai is longer, I would not hesitate to bring it back. Thank you Sarah!

Technion Canada

Our new to us low mileage 2nd hand 2016 Hyundai Tuscon needed its 27,000 km service. I choose this dealership based on location. It was close to my work. First impressions are a overcrowded run down dealership. (don't judge a book by its cover !) But both the car service and the service I received was well above ordinary. I was well looked after with a drop off and pick up at work and my car got a hose down as well as its service. We where very happy with everything . Very please we chose this dealership

Edward Zupancic

Great service! Owner even came out to make sure all was perfect!

Andre Cousins

In regards to customer service at this location; has been an horible experience. They don't return phone calls or emails. Front desk can't even put me in touch with a supervisor. I'm thankful I did not purchase a vehicle through this dealership, but it looks like they may try to keep my deposit. Make your purchase anywhere else.

Pedro Artur

I was looking to buy a new car when I found York at the Hyundai Toronto. With an excellent experience, I got a quote with him for a Elantra 2022, but decided to try a Corolla first. The Toyota didn't approved me and I got back to York. He ensured me he would got me approved. Working together with Edgar, they got me approved with the lowest rate. I just couldn't believe it! I'm getting my new Elantra today, I'm really happy with my purchase. I should have bought the car with York at the first day I went there.

Zeevik L

Check engine light appeared on my well maintained and low km 2012 Hyundai Sonata (bought as new, single owner). Did my homework by reading the OBD error code and researching the code online. There are literally dozens and dozens of posts linking this error code to a mass North American Hyundai recall related to a potential engine fire / engine knock sensor / sensor harness. Reasonably expected this be fixed under the above mass recall warranty. Right off the bat in my initial call to book an appointment with Toronto Hyundai I had to argue with their staff about my eligibility for this issue to be repaired under ANY recall warranty. Then I was also informed that I MUST pay diagnostic fee in any case, AND, as all my past recalls were already completed, they see "no reason" not to FULLY charge me for the repair ... This poor experience concluded my dealings with this "highly praised" dealership. Next I called another dealership, much closer to my home location, but one which does not advertise itslef as the "No. 1 Hyundai dealership in Ontario" (which I also got fooled by - see above), and could not be happier. They immediately acknowledged this is a familiar issue which IS related to a mass recall and informed me immediately that I will be taken care of promptly and at no charge to me whatsoever. I was booked for service on the morning after. All was completed within 2 hours, $0 charge, they even Ubered me on their expense two ways to my home. I really expected better from the "No. 1 Hyundai dealership in Ontario" .

claudia peters

took my car in today and had the pleasure of dealing with domenic varas, i had to make an emergency stop (as i was visiting from montreal) and i experienced a tapping noise from one of my wheels, it was my first time visiting here and i talked to young domenic and explained the situation, he said no problem im am a little bit busy today, but i can definetly assist you. Domenic inspected car and found a nail in the tire causing the ticking noise. domenic repaired the tire for me, and also noticed my brakes where low, he was able to replace my brakes for me and give me a great deal on the repair. MY car feels even better than it did before leaving home, as a woman dealing with car repair can be intimdiating, but domenic made me feel right at home and treated me with respect and care. Anyone looking to service there hyundai make sure to see domenic for all your needs and knowledge. Thank you Domenic!!!!!!!!!!!!!!

fam M

The signage was missing, even they are renovating, should a temporary one at least. Staffs were professional though.

Chris Roque

My wife and I came to the dealership by chance, just to look at the models that Hyundai offered. We just wanted to ask a few questions and maybe get a brochure on a model or two. Next we meet Deborah Pascuzzi, a very friendly sales …

Ana Pena

I just purchased a 2021 Elantra at Toronto Hyundai. York Lee made the whole process of purchasing a new vehicle hassle free. He took the time to listen to my needs and dealt with everything in a professional manner. No pressure at all. We highly recommended York Lee at Toronto Hyundai.

M Patel

Satisfied with my new car. Great people, worked well for my budget and they never push me up or forcing to buy. Spent around like 3 hours with LAWRENCE but still he answered every question in detail and worked well for finalizing my deal. It was great time with them and will see you guys often with My referral.

Oscar Roque

Amazing staff with great customer service. Leo C, Leo H, and Lawrence L provided the best experience and value a customer could ever want. After a few healthy discussions, I ended up walking out a happy customer with 2 car purchases - 1 Hyundai and 1 Genesis. This dealership is the real deal and big credit goes out to the management team (Rick + Benny) as well for nurturing such an amazing culture. 10/10 would recommend.

Meg S

When it comes to buying a brand new car shopping can be overwhelming at best. I recommend visiting Deborah for a stress free, no pressure shopping experience! Wonderful to deal with, really easy going and makes you feel like you're part of the family. No cheesy sales gimmicks all genuine personality. Can't thank her enough for all her attention to detail.

Nhi Vu

I got my car like a week now. I love it so much. If you are looking for a excellent car with excellent customer services then please go to Toronto Hyundai and look for York. He is a excellent car dealership. You won’t regret to choose their company????????????????????????

Pranami Raj

I was really impressed with the service that I got from Toronto Hyundai. Especially Thanks to York Lee as he was very helpful and provided best customer service. He made our process very smooth and we got out car before our expected date.

Zaid Gulma

Guys this dealership is big scam. They just wasted my time . I called them lady who's picked up phone she gave me very interested deal and told me to come in. I went there and they lotally disagree with what they told me on the phone. Even there sales manager also not help me out... I had very bad experience..

A singh

My husband and I are extremely happy with our purchase of the Santa Fe. The staff at Toronto Hyundai were very friendly and courteous. Daniel and Leo assisted us in purchasing our Santa Fe. We were very pleased with the service that they provided us. Both Daniel and Leo ensured that our needs were met and if we had any questions or concerns they were always available to assist us. They were willing to help where ever they could to ensure we were satisfied. Daniel and Leo provided us with exceptional service and we truly appreciate everything they did for us. We are glad we decided to purchase our family vehicle from Toronto Hyundai. We have already recommended this location and the staff to family and friends and will continue to do so in the future. Again thank you for making our first Hyundai purchase a great experience.

Rachael Brubacher

Rovena was exceptional to work with. She was so knowledgeable, detail- oriented, and compassionate when dealing with my needs. Also- all of the staff at Hyundai went above and beyond to meet my needs. I was considering switching car brands for my next purchase, but after the thought and care provided at this location, I will buy Hyundai again for sure!

Jessica P

Toronto Hyundai experience was amazing! If you are interested in buying a Hyundai, go find Jack. He is amazing dealer I ever met. He is super helpful. I had an issues with previous car. He was super informative and really took the time to help me closing my previous lease that I was unfamiliar with. I bought Kona 2020 and I cannot thank him enough for setting me up with my new car. Also Heather who helped me to all financing was very kind. They both stayed late for our additional requests, Jack and Heather had their smiles all the time! I recommends to all my friends and families.

mel m

Terrible experience - wish I could give 1 star.. Went into the location to inquire about some cars. Test drove a few and my partner and I were really interested in one specific car. The person we were dealing with was kind and not pressuring at the time of us being there. We went to follow up with him a couple of days later and he informed us that the car has been sold. We understood that and decided to keep looking. 1 week and a half later we decided to check for more cars and noticed the same car that has been "sold" was still there. I decided to call and speak to a manager and Joseph picked up. He told me that the car has never actually been sold. I explained my frustration to him, and asked what kind of dealership turns away business? I sent him an email to give the benefit of the doubt... Joseph disregarded our questions in the email. It got to the point where we personally will no longer deal with this dealership as we should not be chasing the sales people to help us buy a car... which is their job.

Shimon Friedman

Just finalized the purchase of 2022 Hyundai Ioniq 5. Had a fantastic experience throughout, from pre-order in June 2021, through periodic updates on production date and estimated delivery time, test drive of a vehicle available at the dealership, and culminating in an earlier-than-projected delivery date. All along, I have been impressed with the pleasant and professional service of Alan Hung, the Leasing Manager at Toronto Hyundai, who was my contact sales person. In the months preceding the arrival of the vehicle, Alan patiently took and answered multiple questions I had about this innovative vehicle. With not even one question left unanswered, I felt very well informed when the time came for me to decide whether to finalize the purchase of the vehicle. In the process of test driving, getting informed and finalizing the purchase, I also had the pleasure of connecting with Steven Huen, General Sales Manager, Tomaj Shahinjou, Fixed Operations Manager, and Kiyan Hui, Financial Services Manager. All of them have been very pleasant to deal with, professional and kind. Together, they all make a great team. I look forward to continuing my relationship with them, and with Toronto Hyundai and the years to come. In summary, of all my experiences of purchasing new vehicles in the past 52 years, this has been the most pleasant!!

Dina Rollox

Small for such a popular car brand. Clean. Service dept opens at 7:30 am and dealership 9am. Wheelchair accessible from the back entrance. Can't say anything negative. Purchased 2 vehicles from this place and I have owned 4 Hyundai's.

A T

Kiyan was awesome at helping us choose and test drive the car. She was ready with solutions to our questions, keep it up Kiyan and many thanks to Benny.

Sha Rum

Location was recommended by a good friend. I was greater by the owner and then was introduced to Kiyan (Sales consultant) who worked with me to assist me with my purchase. From being to end had a very pleasant experience, and will definitely recommend Toronto Hyundai.

flora selvi

I loved the way my sales representative took time to explain everything. He almost spent 5 hours trying to find the suitable car for me with the criteria I provided.

angel baybeeboi

I was at Hyundai at dufferin location last week to get my tire fixed. I am covered for the extension warranty so fortunately I do not need to pay anything. At first, they said that I needed to wait for 2 weeks for the replacement of my tire for them to be able to replace a new one - saying that its hard to find a type of tire. 2 weeks is long enough to wait and they said thats not even for sure! In my head, Anything can happen, I might get an accident while driving my Hyundai Tucson or worst. Now what I did, I called up another Hyundai location to see if they are telling the truth because 2 weeks to find a tire - is kinda fishy! The result of my investigation , they stated that as long as I pay prepaid amount of the tire I can get it by 1 day! 1 days not 2 weeks ! That information was surprising knowing that the dealership at Hyundai dufferin made a false statement giving me false information that it will take 2 weeks to replace a one tire. It was very upsetting for me and on that day I went to talk to the head of Hyundai and I give him a credit since he was the one who managed to fixed the replacement of my tire. The point of this matter is, why lie? I am a customer at hyundai , they should give me the right info so that every customer can trust their accountability the same way I trust their accountability.

Stuart Westcott

The Customer Service level at Toronto Hyundai is exemplary. My experience with York Lee in particular was that the communication was immediate and forthcoming. There was nothing York, Joseph and the Team at Toronto Hyundai would not do to accommodate our questions and requests. It was clear from the very beginning of our car procuring experience that exceeding our expectations was York's Goal. I would be remiss if I didn't add that since our purchase York and Joseph both have had the opportunity to show me their after sale service commitment, actually "rolling up their sleeves" and exceeding my expectations- impressive! York's Real-time response to service opportunities is reassuring.

Peter Nie

A huge thank you to my sales consultant Ricko Lau for making my first Hyundai experience so great! I Pre-ordered my 2022 Elantra Hybrid through Ricko at this dealership. The whole process from pre-ordered to delivery arrangement, he was very professional, experienced, and was very patient with me and explained everything in detail about this new hybrid vehicle that's in the market. Thank you again Ricko for making my first experience with Hyundai so smooth. I would definitely recommend you to my friends and family, and if you reading this. I will see you again on my next vehicle purchase.

Daniel S

Very happy with this place. Arnold was our dealer: he is amazing. Such a nice guy and no pressure at all. I would highly recommend going through him. Best dealer I've ever had.

Nicolas Abuchaibe

Buying a car in Toronto Hyundai has been a very pleasant experience. Your sales staff (Andrew) has been excellent and honest. I highly recommend them if you want to buy a new or used car.

Bronwyn Ludwigsen

Extremely happy with the purchase of our new vehicle. Lawrence and his team(Daniel and Heather) we’re very attentive to all our questions and concerns and helped us find the perfect vehicle for our family, in a stressfree/pressure free environment. They went above and beyond in making our experience informative and enjoyable. We will definitely recommend Toronto Hyundai and will be back ourselves for any future purchases.

Lee P.

I switched to this dealership for my warranty maintenance last year after a couple of unfavorable experiences at another dealership. I must say what a difference. The staff are very helpful and go out of their way to make your experience a positive one. They don't push services that aren't required but only make recommendations. I'm so glad I made the switch!!

sagar shingala

I purchased a new car from Ki Yan on October 8/2021, she was very knowledgeable, patient and friendly with me and helped me through the process. On the delivery of the car, she took the time to walk us through the features of the car and ensured we had all the info prior to departure. The Finance manager also helped me through the purchase process and was efficient and concise with the different purchasing options. Fantastic experience purchasing from this location with highly efficient and knowledgeable staff, great location!! Also the after sale service is excellent as well as she will go out of the way to make sure that it gets resolved in case if you have any questions or concerns. Thank you Ki Yan… Highly recommend buying a car from this location and specially from Ki Yan.