Reviews of Total Quartz - Can Auto Care (Tires)

Simona

Very fast and professional business! Ruby was very kind and helpful. I had a great experience here.

laurdy6

Total Quartz saved my road trip! Very thorough and transparent. Explained everything in detail and even showed me pictures after. Now I can safely drive back home. Very happy with my experience. Highly recommend!

Will Kavanagh

Amazing service here! I have been here a couple of times now and Ben and his team are great. The first time I was there was when I had a flat tire on the way to work. They went above and beyond to helpout and were really quick with the service. I recommend them to my coworkers and friends now.

Nirosha Dilhani

Excellent customer service and timely service. Staff is great and highly recommend!

peter scheid

Fast and friendly service.

SodiumCarbonate

This is the best service you can get in waterloo. Great job Ben and Ruby!

Tia Zhao

There were clunking sounds coming from under my car so I brought it in to have it inspected. I arrived at around 5:30pm, which is almost time for them to close. Ben was very friendly and patient, handled our check in and showed us to the waiting area. Apparently it was the cover under the car that came off, which made loud noises when the car is on the road. The waiting room had a nice window where you can see everything happening in the garage. Ruby led us in to where the car lift was, showed us the problem and explained the solution. He also gave us advice on other parts of the car that needed work, but didn't pressure us to get additional services on the same visit. Everything was transparent and handled efficiently. I will definitely visit again. I try to drive safely but my car is a problem magnet. ????

Van Lian Thangen

Customer service was amazing. Ben was very helpful and kind. He knew what he was doing and get the job done.

sui cen

Ben and his team are very helpful! They know what they are talking about and on top of that they are very honest and showed me exactly what the problems were and solutions as well!

Parth Thesiya

It’s a great auto repair place I’ve ever been!! Ruby is so kind and helpful guy. Top quality car maintenance place, definitely suggest !!!!

Thomas Gillies

Ben was great as always

Debbie Gomez

I highly recommend this place for your oil change. They are very friendly and courteous. They do a thorough inspection. Great place

Mark Lim

Good place and affordable for wheel and tire issues, while waiting at their comfy lounge. Ben was great! Highly recommended…

Ami

Ben was very knowledgeable and professional! He knew what he was talking about and knew how to help me with my situation. Awesome service!

Sydney Ryan

Great service, great price, great people. Highly recommended!

Tim Laughlin

Great staff, quick service. Will return.

Monica Howlett (CA)

Great customer service! Had questions regarding my tires, and they were quick to take a look at my tires and provide me options and details. Friendly and fast! Will come back in the future for service!

Kumari Diyawe

My experience was amazing. They were very professional and got my work done on time. I would highly recommend this place

Martina Mysicka

I had my punctured tire fixed and oil changed in ths auto shop. I received a great quality and speedy service. Ben and associates were very professional and made my short waiting time in the lobby very comfortable. I have spread a word to my friends and colleagues to promote business for auto people who truly care for the customer needs!

Koushi B

Fast and friendly service. Will be coming here for my next service appointment

Bailey

The staff is always extremely friendly and welcoming! The service is done quickly and they communicate openly and honestly with you along the way. I would highly recommend them to anyone looking for servicing and maintenance.

James Koskey

Ruby is super friendly and provided excellent service. It was fast and good quality. Will definitely be returning

Biak Lian

Ben and his team did a really great job! They were friendly yet professional. I highly recommend.

Carl H

Honest, friendly service. I’ll definitely come back here. Ben and Ruby are awesome!

catherine scheele

I called in to have my muffler checked out as I was concerned about the excessive loud noise that emanated from it and the guys did not dissappoint. Not only did they offer a walk in service, Ben and Ruby were welcoming, professional and went the extra length to show me and explain in detail the problem with the exhaust pipe mechanism and the solutions available. They were also able to identify other issues to be tackled at a later date. Among the solutions were cost effective measures for the repair work done. Excellent job done within a couple of hours. Overrall, I'm impressed with the service and professionalism displayed. Thank you.

John Wastell

I had a suspension problem and they noticed an issue with a previous repair by another mechanic. They said to go to that mechanic for the repair to save money and assured me it was safe to do so. No charge. Very impressed. Will definitely use them again. Thanks.

Valerie Fernando

Thank you guys, it was amazing experience to come and get my car tires done. On time got things done professionally....

Alex C

Excellent service provided by Ben. Went above and beyond. This will definitely be my go to shop from now on!!!

Mark Shteinberg

I have to say they haven taken over Kitchener and Waterloo by storm , by far the number one place to do automotive work with quality service and incredible workmanship. Every time I come here I blown away by the innovation and professionalism that resembles a dealership but so much better because the really pay attention to you and welcome you with open arms and treat you like family. It’s definitely worth stopping by, really you might not want to go home ????

ManKaran Singh

Will strongly recommend for oil change your car, very affordable as compare to other lubes. Staff is polite “BEN”. Never take to long for oil change. Totally satisfied.

Marlon Tully

Ben and the team helped me out

Justin Siahlu

Great service! All staff members were super friendly, their service advisor Ben Hrang was honest and super clear with his explanations. Definitely recommend this place to anyone have car problem or just for maintenance. You won’t regret it!

Ŕobert Barr

Very impressed, they found a slow leak in the valve stem and fixed no charge. Will definitely go back.

Francesca Cinzah

I highly recommend this place. Ben and his teams were very polite and had the best customer service. They did the job perfectly and on time.

Andre Paul

Love these guys! I have been to all 3 locations now as needed. You will find a familiar friendliness and professionalism as well as integrity. I go to them for all my services for 2 cars. The prices are more than fair and I know because I got 4 new high performance tires for my Mustang and they beat CostCo too without any haggling! Very happy with recommendation that the service advisor suggested. The car drives better.

minh nguyen

This is the first time I visit the auto shop .I am so happy with the service and staff Highly recommended this shop ????

ziyi wu

Staff is friendly and service is professional.

Nazleen Aziz

Wonderful experience here the place is neat and tidy very organized it has a nice waiting room Great service here highly recommend it

Hitesh Bodar

The service is excellent at this location and technician and, office staff are supportive to solve any auto related issue in short periods of time.

Sunny P

Took the car here and staff was professional and quick. Will reuse services in future.

Joanna Cyr

Ben and his team were professional, friendly, fast and efficient, and had me back on the road in no time. Highly recommend!

tom leathan

Absolutely AMAZING customer service!! Ben is phenomenally understanding and will go above and beyond to make sure everyone has a smile on their face!! Always a pleasure!!