Here we offer you the opinions of people who used the products of Tire Team Centres Inc. (Tires) in the area close to Waterloo (Canada).
Currently this business gets a rating of 4.4 stars over 5 and this score has been based on 127 reviews.
As you can see it has an average rating is positive, and it is based on a very large number of opinions, so we can conclude that the valuation is very reliable. If people have bothered to value when they've done well, it works.
As you know, we don't usually stop to put feddbacks when these are good and we usually do it only if we've had a problem or incidence...
This Tires is included in the category of Tire shop.
I would recommend Tire Team to anyone! Wayne and his team did an amazing job helping us pick out new tires and rims. They are always friendly and so knowledgeable. Thank you for always helping me out!
Fast, efficient, great prices. They helped me choose suitable winter tires for my SUV, and they work great.
I was kind of desperate, with a flat tire, calling all around to find some place where I could get it fixed. All the shops were booked converting from summer tires to winter tires. I walked into Tire Team in Waterloo, they were extremely busy as well, but they didn't hesitate to help me, big time.
My husband and I always switch and store our tires here even we've moved away from KW. Staff are knowledgable and friendly.
Good prices, fast service, nice dog.
Always helpful and knowledgable. During busy season it's a longer wait, otherwise super quick.
Worked there for years, so I know the quality of the work. They also deal with many specialty.sizes.
I called there and they told me to come and when I went they, they simply said sorry we can not do anything for you today we are fully booked
UPDATE ; despite the owners promise below my review to fix the situation and 2 calls with promises to call me back with a solution...NOTHING. I am still waiting for a solution. Hoping they will call and replace my list tires and rims. Original review : I left my winter tires there as they didn't fit in my car. I was away ... And without even calling me they have now lost them and refuse to replace . Taking them to small claims court . Very unfortunate . Not recommended at all. Unorganized shop . Stay away
I won't go anywhere else to purchase tires or have my tires looked at. They are amazing people and so fast.
I came in to purchase new summer ties, they have given me a quote on toyo versado with installation and $70 rebate for $1,044. I am not an expert when it comes to tires, but I sure can type in my tire size, and vehicle for same size tires and be hold actual tire price for four is $488, I understand they need to make a profit but i find it very hard that 100% markup for installation is legit. In fact as regular customer I can understand the fee of $488, but I am 100% sure they get it at 20% discounted price to bulk buy. That is not the fact that has made me angry is the fact that they have recommended toyo versado over Michalin Pilot Sport A/S Plus hands down. If you are going to sell tires, don't scam good people that don't know much about tires, all it takes is a simple review. Hands down, never coming here again, worst place for tires!
Quick, friendly, knowledgeable service. Dane knows about his tires and wheels.
I'm impressed! This is an excellent shop with excellent service. Don't waste time shopping at the big chain stores. Tire Team is competitively priced and treat their customers with respect.
Courteous, fast, accurate
Fast and efficient service
Great service and great people!!
Great customer service! They originally fit my car in on a busy day to get the winters put onto new rims and installed on the car. They removed the ugly clip on weights from the exterior of my rims and used glue in weights that are out of sight, looks a lot better. I noticed a small vibration and called them about it a few days later, and they took it back in on a Saturday and fine tuned it, nice and smooth now! Would definitely recommend, especially if you need to get tires done on short notice.
Just wanted to shout out to everyone for this company. Friday late morning two weeks ago and late for opening a cafeteria I blew a belt in my tire. Couldn't go over 30km/hr without vibrations. Called these folks up 10 min from there doorstep. Not only did they happen to have a pair of 85 percent tread used tires in perfect shape. They understood I was in a crunch and could have easily pushed expensive used tires on me but they didn't even go there. They actually gave me a ride to work while they fixed my truck up. Perfect service in a pinch. Friendly easy staff to deal with. Great deal on the tires didn't hurt my opinion either. This team is a winner. Will definitely use them from now on and I have several vehicles to deal with. Thanks Team
I really tried to like this place (was referred) but found it extremely difficult. The first time I went in, I was looking to see what my options were for getting new wheels. I was expecting a catalog or something, but was instead told to go look online at different manufacturer websites.. not the best sales process. The second time I went in (a year later), I was given a catalog (after requesting one), which was great. I found a style I liked, and shopped around for quotes. I called in, asking how much it would cost me. They said they were busy, and would call me back in a few minutes. Of course I waited, and of course they never called back. Overall a frustrating experience, and would not recommend.
Great job Tire Team. Jeremy was very helpful with sourcing out a tire and rim for my car. This seemed to be a big challenge , and expensive venture everywhere else I called for help. Everywhere I called, I was told they would have to call me back to see if they could source out the product. Some of the other places took up to a week to call me back. Jeremy had me set up the same day. His call back was to let me know the rims were in. That only took 1 day after the initial phone call. Not only did he suggest a better alternative for a tire, he was the only one to talk me through all of the possible options and pricing for rims and tires. In the end, he saved me a bundle of money. At least $400 less then anywhere else I called. I also watched the guys work for a bit in the garage (because of other negative reviews), and everything was being done professionally. Torque wrench and all. As to be expected at this time of year, the wait times are long as they do everything on a first come first serve basis so get there early. The lady behind the desk was also very courteous to all of the customers waiting and coming in the door. Great job. Thanks again, and I will be back.
Efficient staff... I went in with an issue with my tires and the staff were able to quickly diagnose the problem and offer a solution.
Good deals and quick service.
Friendly service
I did not have any of the problems that have been described here. In fact, the only reason I'm even posting is because of the large negative feedback. I'm no advocate, as I'm sure you can find cheaper tires elsewhere with big box stores all over the place. I went in, got some advice that was ok and got the tires I wanted right away. Installation was fast and clean. Just reporting that I had no problems and front counter service was good. Not jaw droppingly amazing, but good.
Went there for winter tires & steel rims for winter months they gave us excellent service installed wheels and balance them , we were happy with the service and job they did, have to go back to get wheels re tork so nuts won't loosen up. Going back Friday. Reminder for others to do same thing!! ????
They were fast and Good
My go to place to get tires. Purchased a few sets over the years. Never had any issues
I really like Tire Team. The people here are knowledgeable about tires, providing quick, first-rate service and advice on new installs and seasonal changes. Very courteous and business-like. Issues other service providers fail to correctly diagnose or fix, I come here to get looked after.
These guys are great! I take my 35 x 12 inch tires to mount and balance and they always come back driving true again! Highly recommend them.
Only place I buy my tires. Best prices and service.
Friendly and quick.
NEVER go to this place. VERY RUDE and price is not up front. If I can I won't even give one star.
Only place I go to get my tires. Very helpful.
Trustworthy and straightforward service.
Very quick and accommodating. Bought rims and had them put my winter tires on them just an hour before closing time. Very pleased with their treatment.
Superb service! Wayne and team are very helpful and friendly.
Fast friendly and very professional. Been here few time and service is always exceptional
Best place for tires
Quick tire change and repair, first come first serve.
Did some nice work. Fast too
Excellent service, no bs. Came to get a tire patched, which other shops denied to do (even in Toronto). They not only did the patch but did it properly with an inside patch (by removing the tire) rather than a plug that was offered by other shops. They hand torqued my lugs without having to ask and even reprogrammed my sensors to be safe at no extra charge. Hands down will be coming back here for any more tire/wheel work, highly recommended!
These guys are expert. Have used them in the past and they know tires and wheels in and out. Really good prices too. Went in today for some wheel spacers that no one else in town had and the friendly gentleman at the front helped me out with no issues and happy to help even though that was all I needed!
Wayne Dane and his crew are amazing. Deals are best around.
Great experience, friendly staff. Great place to get tires and wheels.
Always a great experience. Exceeds all expectations. Will definitely keep returning here when I require anything to do with tires!
I love this place. I've been buying rims and tires at this location for over a decade. They can be incredibly busy but, that's to be expected from a shop that is consistently doing what it takes to keep customers coming back. Great selections on tires and rims for any price range. They work with a lender so you can do payments should you require as well.
Great job super friendly. fixed a slow leak in a tire in minutes. thank you
Great service, fast and great price. I was in and out in less than a half hour. They changed two tires on my Jetta and rotated. What more could I ask for? Thanks!
Great service and the best prices in town. Get there early as they are always busy
My husband has been a customer for 15 years myself 12 (since getting married) even when we lived out of town we would still come in seasonally for winter and all seasons. They have been great no matter the car we have at the time. Loyal customers for life. I highly recommend. No BS completely honest.
Prompt, friendly, honest professional service; I had a flat fixed today and was in an out in less than 20 minutes where other guys wanted much more in terms of time (hours) and cost. Dane was a great help with addressing my issue quickly and with professionalism. Also they provideded recomendations based on my needs not theirs. Will definitely go back for a new set of winters and rims this fall. Give these guys a visit, you won't be disappointed!
These guys are super helpful. I had some weird requests and Dane was extremely helpful and creative in sorting me out. For any performance minded buyers in town, this is a great local shop to help with your needs. Need more than they have on-site? Their referrals and vendors used (eg alignments) are also the top options in town.
Great service, great prices.
Tire Team does rims and tires: that's all they do. However, they do it better than anyone.
It's my second time here and the service is always great. Price is right
This place is the best place to get work done on my rims and tires! and really good pricing
Quite expensive to fix a flat tire...these guys charge double than the market value to fix a flat tire.not going to this place again.
I have been going here for 5 years and have always been very satisfied with their service. They are fast and affordable and I highly recommend them for all your tire needs. Also make sure you pet their cute dog Luke :)
Service was great!
Bad service..do not go there..messed up my tires and still charged me..Went to tire team yesterday to get a set of tires installed..while I was in the waiting area. The older fella wayn I believe was his name .came out and said one of my tires is bad..which I believe they ripped the seam..and it wouldn't hold air....do not waste your time...go some where else people...
Here's the deal: show up between 7:30 am and 8:00 am, leave your car for the day, pick it up with the tires changed. No appointment, reasonable price, easy as can be.
Good prices, friendly staff quick to do the job
Another Flat. Thanks guys for the great service
Nice ppl and got the job done quickly
Only place I go for my wheels
I personally love that they don't do appointments. I can drop my car off in the morning with a note attached to my keys and by the time I'm done work and go back later in the evening, they're already done. Otherwise I've got to wait weeks for one. Service, selection and price are all on point. Will continuing going back year after year.
Great service and staff! Was cheaper then what I was quoted
I have been a customer for 4 years, great prices and great service!
Fast and excellent service.
Been sending emails for quotes, and none of their numbers work from internet and yellow pages..I need a bunch of tires but cant get a hold of them and they wont email back..taking business elsewhere!
Dan and the friendly staff ensured that all my needs, concerns and questions were addressed. They are extremely knowledgeable in their field. This is a happy returning customer.
Friendly staff, great service, and efficient work. Shop is very bright and comfortable. Pricing was up front with all options explained. I look forward to working with them again!
Great people , great service !
I had a flat tire on my SUV so I went to Kal-Tire and they told me that I would need to have all 4 tires changed for $1500. I was not happy with the price so I kept looking around and found Tire Team and they fixed the tire that was flat instead of telling me I would need to buy 4 new tires like the previous place I was at. Thank you Team Tire for being honest and helping me out.
Very quickly reasonable price friendly
Great job
Excellent products and superior service
Always helpful and friendly, always willing to help the best they can when you come in last minute even though I try not it still happens
Took me last minute for a tire repair and the front desk lady was exceptional at her costumer service. Thank you so much!
I have been dealing with Tire Team for over 6 years. Bought 4 sets of tires and rims from them and always kept off season sets at their storage. I have to say that they are the best shop in the area. We drive more than 40 mins to get work done at their shop after we moved to another city. Definitely will recommend Tire Team to all friends and family!!
Service was professional Found me products that I could not find anywhere else Stand behind their service no scratches on powder coated rims
The only ones I trust with valuable rims.
Any issues I have had with tires they have been very helpful. From repairing a tire to purchasing I have found them to have the best service.
We have been customers for years, they do a fantastic job and carry quality product lines. Great customer service. Highly recommended..
Got referred to Tire Team after my go to tire shop was having difficulties balancing my 37” tires. The team here worked quickly and their attention to detail was top notch. They had to un-mount, remove the old balancing beads from the tires, re-mount and then road forced balanced. Rolled out happy with their service. Will definetky give this company future business.
Just bought another new set of tires, from TIRE TEAM. Ive been going there for 8-9 years now. Ive bought many sets of rims & tires ( 10 or more of each ) from them.. 5 stars for sure.. always GREAT prices & service..... ????
been coming here for years. great prices, great employees and great customer service
Highly recommended ...
We have purchased our tires here in the past. Always good service. Today we were leaving early morning on a long road trip but had a tire issue. The Tire Team helped us out as soon as their doors were open and within half an hour we were on our way. Thanks guys! We will be back.
Great people. Great rates. Use them vs Kal tires. Kal tires will rob you.
Great customer service, great prices, overall I recommend. I suggest going early in case they get busy!
Excellent store. It has a well attention.
These guys are great....I hit a pothole and bent 2 rims on my BMW. These guys got me fixed up fast. I used to have to go to the GTA for tires/rims at decent prices...now I'll be going here.
last November I had mounted my winter tires which are not on rim. As I drove away my tire deflated due to a puncture. It must have been due to careless tire change. Fortunately I was close to shop so I drove back. They charged me another 15 $ for fixing the puncture. Now I am debating whether to go back to them to put on all season tires. perhaps not.
Wow - rude, unfriendly and dismissive. Won't ever go back.
second time around, great service again! i would highly recommend Wayne and his 'team' !!
Great service. Quick and clean. Yes... There are many tire shops in KW area but I would highly recommend this place. Great prices.
These guys are great! Wayne and his staff have taken care of all my vehicles and all my tire/rim issues. Very fair pricing and get service time. I had 4 slow leaks on my aluminum rims, I dropped my truck off Friday night after hours and got a call 10am Saturday it was ready to go. Found a puncture, reset all the rims and rotated my wheels and they took care of it all! Look for the dog!
Very frustrating. Had a service with them today and just noticed that I had obvious problem with my wheel hub. It is getting super hot. Tire Team did the their service and never mentioned about this problem. They could not missed that because they removed and re-installed the wheel and this hub was very hot. It is very frustrating....
Top notch. Highly recommend!
If you want honest and the best service in town. Then go to these guys. Thanks fast and great repair service you provided
Great service, fast in fixing my tire
Dane was unbelievably helpful when I came in to purchase new rims for my truck. He spent a good hour with me trying to find a specific style of rim I wanted, as well as going over pricing. Once I decided, the rims arrived in less than a week and he had them mounted on tires the same day. Hit up Dane for any of your rim or tire needs!
Can be a little hard at times to get to them or find a parking space, however knowledgeable staff are always willing to help
Professional and priced appropriately.
Great service and competitive pricing. They gave me a great rate and were extremely quick with both scheduling me and swapping out my tires. 10/10
Been here twice and was extremely satisfied, fast and reliable service
Always helpful and always competitive or better prices.
THE WHOLE CREW AT TIRE TEAM HAS ALWAYS GONE THE EXTRA MILE FOR ME. I HAVE NEEDED TIRES IN A RUSH AND THESE GUYS PULL THROUGH EVERY TIME. MY BUSINESS DEPENDS QUALITY AND PRICE, TIRE TEAM DELIVERS EVERY TIME FOR US. YOU ARE THE BEST! MAT WAGNER, OWNER B&L MOTORS WATERLOO
Great work/service, a tab expensive especially if you bring your own brand new tires (50% surcharge) - so buy brand new from them or find another place. Price list attached.
The custom representives are rude and dishonest. Over charge me, will never come again
Continuing on regarding damage rim just purchased. Entered show room greeted right away as personal remember us. Provided a new rim in opened box due to personal previously inspecting condition. I my self gave it a look over and was happy. Great service in tough situation. Thank you tire team
The ABSOLUTE WORST!!! I asked them to balance my wheel because it was shaking my car and instead of telling me 3 wheels were BENT!! They proceeded for an hour to try to fix it without my permission. When I got the car back there was the same shaking and vibrating and when I said you didn't help anything they just told me to leave without and refund. They should know you cannot balance a bent wheel without a repair on the rim. Their business reputation was worth keeping $60 from a 20 year old student. Meanwhile I know a ton of people with nice cars in the area, I will be letting them all know TIRE TEAM is in last place.
The go to place to get your tires changed over if you don't want to deal with the mad rush at Costco. They have a cute dog too !!
Great staff and experience, quality products done right by quality people! keep up the hard work!
Tires prices are ridiculously high and they push Toyo garbage on you. Place was ok years ago but owner has become one miserable son of b... Best to get your tires online and save yourself $$$$
Excelent service. Fast and professional
You're better of going to a junkyard than these guys, worst shop in town.
0 star if i could Very unprofessional and poor customer service I got my rims powder coated through them and it took over 3 weeks with consistent lies telling me they'll be done sooner and then it getting delayed. After the first two weeks they were finish but when I went to pick them up there was pitting, orange peel and runs in all the rims. When they got refinished a week later they were decent but still disappointing. would not recommend powder coating rims there ever. And to top it off they put my brand new red lug nuts(bought from them) on with a rattle gun and the pant chiped on all of them Pictures are the second time they redid them. Way worse the first time
Came in to have a leaky tire checked out and they were able to work on my car promptly. The leak turned out to be a seized TPMS sensor that wasn't letting the valve sit properly. Before going ahead, they let me know that the installed TPMS sensor may break in the process and how much it would be to replace it or if I wanted to just skip having a replacement. Really appreciate them being upfront about that. All-in-all took about 30 minutes, and the waiting area was spread apart in accordance to public health safety. They have guest wi-fi in the waiting area but you have to ask for the password. Touchpoints in my car and the keys were also sanitized before I left. Great experience, highly recommended!
They are good people but the whole experience of no appointments and show up by 7 and line up to get your wheels and tires is really frustrating. Especially if you still don't get in. Great prices and service but I don't have a whole day to give up after waiting almost 2 weeks to buy $5k worth of tires and wheels. And taking a day off to come in and still being turned away at 7am. Pay slightly more elsewhere and get an appointment and get on with your life.
Worst service ever, was told tires would be there at a certain time and when I called to complain, the employee must have thought he was speaking with his kid because he raised his voice to the point where I had to move the phone from my ear. They still haven't called me back after promising they would be in today.
They put out lawn chairs for those of us waiting outside and 6 ft apart on a nice day. Thanks!
Amazing service and huge selection of tires and trims to choose from. Have recommended to friends and family who use them exclusively now
I first contacted Tire Team via their website - requested a quote for a set of Vossen CV3s and tires. I was quickly contacted by Jeremy Rieck who was very helpful and patient with my many questions on fitment, tire sizing, and availability. They were able to ship the rims within a week or so, and did a great job with the installation. I'm extremely happy with the outcome, and am proud to say I had it done at Tire Team whenever people ask (which is a daily occurrence haha) Sadly, one of my rims was damaged shortly after installation due to a pothole, and they were able to order a replacement and have it in the next day, which was a big relief. Jeremy was really good about laying out my options for replacing/repairing the rim, and made the whole process much easier. Fast responses to queries, friendly advice, and attention to detail made this a positive experience for me. Thanks guys!
Simply the best! They did an outstanding job on the custom wheels that I bought for my Porsche 911.
Customer service: A+ Friendliness: A+ Tire Service: A+ Forget about these negative reviews. These guys are great to deal with. I had my tires and wheels installed on my Audi. I called in before hand to ask about pricing, they told me over the phone $113 for installing tires and wheels. When I came in they told me the price was different for wheels 19" and bigger. I never mentioned the size over the phone because I assumed it was standard. But they still gave me $113 price. I came back a few days later because I was hearing a noise, they checked everything and re-torqued my wheels and spacers for precaution. I will recommend these guys any day of the week to anyone looking for wheel/tire service. The negative reviews you're reading here might have legitimacy, but who doesn't have bad days. The ratings they have does not, in any way, represent their actual service. That's just my 2 cents.
They were helpful and professional. And patient and not condescending to someone who knows nothing about tires. Thanks for making something I was dreading doing a pleasant experience.
Thanks to the seemingly never-ending construction in K-W, I've been here 5 or 6 times in the last 3 years to have tires repaired and to have screws and other foreign objects removed. These guys are fantastic. They have never yet failed to squeeze me in, even if they are busy, and I have never had a tire repair go bad. I have never purchased tires or rims off them, but based on how they handle their repairs, I will definitely consider them for a purchase next time around. Thanks, Tire Team!
Dean is a great guy and always gives me amazing prices and does excellent work, I always buy expensive wheels: Work, Vossen, ADV-1, and only trust Dean to mount the tires and balance them, must say never had an issue. For those who say" can get it cheaper prices some where else", I am with tire team on this, then go there, you get what you pay for.
Excellent service. We called ahead of time and they had the tire we needed ready to go when we got there. Would definitely recommend!
In a small business like this, customer service is paramount to success. Tire Team has the unparalleled customer care and service that is often lost at large dealership garages. They will always give multiple solutions to the problem and won't gauge you for extra money or work. If you're looking for somewhere that is high on quality, low on price and outstanding in customer service you'll find it here.
You are in the right place if you have a tire problem.
These guys are great with service and price.