Reviews of Boyd Automotive & Tire (Tires)

n i

This the third family car that was professionally serviced by Boyd Automotive and I am honoured by the Management and their service so professionally performed on the vehicles.

Martin Nieuwets

Professional and friendly service. Love the car care report they give you!

swawtc

Had my vehicle in for repairs recently and was very please with the repairs done to my Jeep Liberty. Always pleasant and courteous. Will continue to take my vehicle to Boyd Automotive. Tara

Melanie Smith

Stu Boyd and his team are efficient, professional and trustworthy. Stu has always provided honest and forthright information regarding any issues and all quotes. I am never surprised with new problems, but am always impressed with the level of service.

DAN MASSIE

Great place for car repair

Aaron Hewitt

1st time customer and soon to be return customer. Had my 04' G35 rust treated with the complete corrosion free package. They spent almost 2 hrs with my vehicle making sure to thoroughly go through all the check points and application process. Very transparent with questions and extremely polite and friendly. Didn't try to upsell any added services or products, and recommended the basic rust proofing moving forward instead of trying to push the expensive package again next year. Sitting in the waiting room you can tell they have a strong rapport with return customers by name, offering shuttle services for cars too while services are being completed. I'm coming up on my 5K oil change and I'll be looking forward to bringing my car here for that moving forward. They seem to be genuine and transparent in their operations and that's not easy to find with auto repair and service. Definitely highly recommended.

gord whalen

Girlfriend raves about there work .Very honest and A1 mechanics

Christopher Aylward

Extremely well-run business. From the personal touch in how they communicate with you, to the clear explanation of what they are doing with your vehicle. They also very smartly use technology to keep the lines of communication open, via text and web notifications. They go above and beyond expectations. I was referred to Boyd by numerous people and I’m glad I listened.

Shahn Wilkinson

This was my first time but definitely not my last. The pricing was very fair. They use technology well (booking and update system) along with good ole phone calls. The last shop I used wouldn't allow staying in the waiting area, Boyd's had theirs open which was clean and comfortable. I walked over to the nearby mall to shop but since it was cold I asked for a ride back when I received the call my car was ready. They gladly sent someone right away. Everyone was pleasant and professional. Since it was my first time I was given a bag of useful goodies and there was something sweet waiting in the car. I have used many shops and this is by far my best experience.

Mja Handyman

I brought in a Vehicle for a pre purchase inspection, they were very detailed and informative, i received a written inspection report with all the detailed points that was inspected and all this for under $100, they did a better job than the actual dealer, Thank you Boyd Auto! I will definitely be back.

Liz Stokes

BOYD Automotive is great to deal with from the moment you walk through the doors! They are honest & friendly & the ladies at the front desk have a great sense of humour! Great communication and quality service. As an added bonus, when you pick up your vehicle they leave a little “treat” inside as a thank you! I highly recommend this place whether it’s an oil change or a big job.

Alan Taylor

Thanks for the fast service. You did a great job, its running better then ever.

Chris Hanlon (Arbalister)

Great service

Nic van Beurden

fast courteous service with some of the friendliest employees I have ever come across at an Auto Shop - I'll definitely be a returning customer!

Jeff Macpherson

I have been taking my vehicles to this shop for a couple years now, and I can tell you from a standpoint of transparency, you will never find a better shop. They have a very unique technological system which allows for all inspected items to be photographed and sent digitally to your email in a comprehensive report, it’s incredible... honestly! I have noticed some people on here say that they are too expensive but in my experience I find them competitive at this level of service. You have to remember that when it comes to looking for savings with vehicle repairs, your often paying for what you get. Even if you do end up paying a little more consider it for the warranty that it’s backed with (I don’t remember exactly what these guys warranty is but it’s awesome). When you consider competitive pricing with the excellent service they provide, you are losing out if you take your vehicle to any other repair facility. Great work guys and you can count on us continuing our faithful patronage!

Kevin Ruddle

These people know how to service well. Full transparency & great communication. All done in a timely manner ! Great work Team Boyd !

Rachel Kruitbosch

I have a super old vehicle almost at 300,000 k! I really didn't want to put much money into it but I had a terribly loud exhaust leak. A quick custom fabrication of a gasket was provided as a great affordable solution. Boyd automotive has been properly and professionally taking care of my vehicle in it's twilight years (while the other garage I was previously going to was ripping me off!) $10 off coupons are always offered for your next visit, the waiting room is comfortable clean, and if you're in a crunch you can take a loaner vehicle! Got to love the cookies at the end as well ... Thank you Boyd automotive team!

Jeff Forrest

This was my first time going to Boyd Automotive and I have never experienced this level of customer service while having a vehicle worked on. The price was very fair, but more importantly, the customer service was top notch. They provided me a loaner vehicle to use until mine was ready, they sent updates and pictures to my phone and they even recommended some other work that I should have done at the dealership because it is likely covered under warranty. They've earned my future business!

J Clinton

My first experience at Boyd was great. The staff were friendly, honest, knowledgeable and completed all the work I requested in a very timely manner. The Courtesy Check let me know of a few issues that could use some attention. Thanks!

Lucas Willms

First timer at this shop! Very friendly and warm welcomes! Sandra was so polite and easy to talk too and very knowledgeable. I definitely recommend this shop and I will be coming back forsure! Lucas Willms Ps, To Neal who worked on my Kia, I hope it wasn’t that bad but I am sorry if it was!????????

Shar McMillan

Very thorough, outstanding customer service, friendly and knowledgeable staff. Never disappointed!

nancy rowaan

Friendly, professional

Mike Morcous

Family owned, honest and straightforward.

Bob Burrows

The best as usual

TMCD1111

Excellent service. Sandra is awesome. Everyone seems very knowledgeable and helpful. I trust their recommendations, and pricing is competitive for their quality of service. I’ll be back.

fretzy11

great service,friendly,helpful,knowledgable staff

William Marr

Went in for a check engine light issue, turns out thermostat needed replacing. It was greatly complicated by my use of special aftermarket antifreeze and i applaud and genuinely appreciate Stu, Beth, Sandra and Neal's great patience with me as we worked through the problem to a resolution. You really are the best - my sincere thanks and appreciation - Bill

Jane & Peter Elgersma

Friendly service to replace battery in my remote. Very happy with promptness. Will definitely take our vehicle when servicing is required.

Ron Honey

Boyd Automotive is a place I can take my vehicle and trust them to fix what needs to be fixed and nothing else and do it very professionally.If I have any questions about the work needed to be done it is explained to me so I understand and also if there are other options which may be less costly. Every client,or possibly future client I've seen enter their establishment is treated with the same respect. I highly recommend them to my friends who are insearch of an honest mechanic to work on their vehicle.

Connor V

Excellent reception, fair pricing, outstanding service. This has kept my 10 year old Navigator very happy!

Leah Davies

Nancy was a pleasure! Very informative and helpful :)

Tim Millar

Treated me like they valued my business. Waiting room is comfortable, clean with complimentary coffee etc and Wi-Fi. Heater fan fixed with a little mechanic’s trick. Saved me a pile of dough and returned my car same afternoon! They’ll drive you back & forth to work or home too. I will be back.

Austin Ruddle

Great customer service, job well done on my luxury sedan. I wouldn’t trust just any old place with my prized car, but I would trust Boyd Automotive!

Greg Jones

Excellent service, once again.

Steve Papetti

Did a great job undercoating all my vehicles no mess inside or outside great staff very friendly and a great price Keep up the awsome work

Laurie Regnier

Fantastic Reception/Front Office Staff. Handy email option.

Daniel Prinsen

First, the staff at Boyd automotive were absolutely pleasant to work with. They were clear, concise and did not push. Their means of updating you with the work done on your car was welcome and informative. The work was done promptly. I'd highly recommend to anybody that needs any work on their vehicle.

Bruce Johnston

My RV motorhome required wheel re-torqueing following the installation of six new tires at a location purchased outside of the Niagara Region. Since this is a process that must be performed within a limited range of kms, my unit required almost immediate attention upon my arrival back home. Boyd Automotive made arrangements to address my need ASAP.

Shane Lehman

Staff is friendly and provides great service. Very quick in resolving and issues that you may have.

Mateo Andrade

UPDATE: TOOK it to Canadian Tire turns out that my axel boot cover was broken. Something they missed and I paid 50 bucks. Changed my 2 stars to 1 star, I'm not happy at all and disappointed and I feel cheated. Canadian Tire didn't charge for pointing out my plastic boot needs a replace (they showed me indeed is broken, idk how they missed it) it's like if I paid 50 bucks for nothing ???? I went there because my car had a clunking noise coming from underneath the driver side. I was not aware that there was a 50 dollar charge just for diagnosis which can go up to 100 depending "how long it takes them to figure out the problem" but I said to me well it is what it is. Im a student so idk if mechanics charge for a diagnosis fee. Customer service was good and welcoming and there was free wifi but in the time I waited maybe 30min to 45min they told me I had a problem with my sway bar. In the time I was waiting they said they change the sway bar and the noise was gone, I think this is good, I mean I paid the 50 bucks, but I can't testify if they actually put the part to check if the noise was gone or they lift my car and it was clear to them it was the sway bar. Their labour Im not arguing , I get it is based on their quality and I respect that you can't put price to qualify so I believe their rate is around the same as Canadian tire. but the main reason why I give them 2 starts is because they quote me for 200CAD in parts, I'm not a car guy, I'm a student and I feel like if I didn't call my dad I would have paid tbh. My dad advise me to go to Canadian Tire and indeed both parts came to 76.34 with TAXES included. I definitely won't come back because I'm a student and I live on a budget and I got my service done almost 60% cheaper at Canadian Tire.

Brett Jaques

Very fair people and will take the time to be sure you are getting the total picture about what is wrong with your car

John Gallie

Awesome service there is no better shop super thorough and great report on my car with pictures very impressive.

Haitao Liu

Very nice place and got a great experience as first time here. Great service, professional repair and absolute fair price. I would like to recommend here to each friend has auto problems.

Melissa Webster

Service was beyond AMAZING! everyone I dealt with was professional, kind and caring. They let me know what was happening every step of the way and I felt like they really cared. I would definitely come back

Charles Pedley

Very professional but with a personal touch. Had my 10 year old 99% rust-free Tucson rust-proofed (forget the name) and my wife could find not one drop on the cobblestones to worry about!

R.A. MacGregor

The Boyd Automotive team have done it again...Another successful quality repair to my 2011 Volvo XC 90. Thank you to Mike (Partner) and Alan (Mechanic) and Nancy (Service Advisor). If you live in the Niagara Ontario region and are seeking a trustworthy automotive repair shop with the Best Customer Service, the most ethical business practices, the fairest parts and labour cost and highest quality repairs from highly qualified mechanics in the automotive aftermarket for “all makes and models” of vehicles...there is “no one better place” than Boyd Automotive. Review by Customer Robert MacGregor

Nini “Nee” N

I went there to get a fan blower possible relay done. Well they quoted me 585.00 well guess what went somewhere else. 200.00 inclusive. Give ur heads a shake before going there. If ur a woman. U will b taken n not for a good ride. Over priced. U can't give no stars. I would have. Don't spend money there women. Go get another estimate. GRINDERS! OH DON'T LOOK INTO UR FILE TO FIND ME. U WON'T I GAVE A FALSE NAME. I DO THIS FOR A LIVING. TEST PLACES FOR LABOUR. YOUR COMPANY FAILED. TERRIBLY. I USED A DIFFERENT NAME. YOU R NOT HONEST.

Tony LaSelva

Great Service, great timing

Fred Hutton

Awesome

Paul Hilsden

Once again Boyd automotive did a thorough repair and maintenance on my vehicle. They are always professional and get the work done in a timely manner. They continue to impress.

Ryan Smith

Awesome service! Great team at Boyd's.

Cheryl and Laurens van der Mark

Boyd automotive took care of my car quickly, professionally and the customer service was excellent!!

Linda Gratton

Had both of our vehicle undercovering done, great job.

Payal Fogat

I am surprised to see all good reviews. In short took my BMW for repair as it was lacking power. Charged me 2 hours of labor and said it will cost you $2700 to get a new part including two small parts. It was way too much as they were the one who installed the same part in this car a year back. Decided to take my car back and took to another workshop where I ended up paying $475 for two small parts including labor. The main part which they said is broker was not even broken. Car runs perfect. I will not recommend them because of false statements. I am happy I listened to my instinct and took my car to other mechanic. Thanks to that man.

Bishoi Mikhail

Wasted my time with this place. Went to drop my car in to get my tires changed and a wheel alignment done. They told me it would take 2 hours to do. I waited for them for 3 hours and called them to see what the progress is and told me it would take at least another 2 hours in order for them to get my car up for the allotment. I took my car back to see white sealant all over my tires as if a bunch of birds just crapped on my new tires. Very disappointing service! I should have just changed my tires at Costco

Dave Kingsland

Nice people and good service.

Shellene Taylor

great service. very knowledgeable. trustworthy

Tyler Deane

When looking for replacement tires for my car this spring, the team at Boyd Automotive took great care of me. I had some pretty specific performance qualities I was looking for, and they took the time to make sure I got the tires I needed, not just the tires they had on-hand to sell. Wonderful customer service. I would highly recommend them to all my friends.

Terry Marr

I had my Van undercoated to get ready for winter. Fast friendly service was a repeat customer and will definitely be coming back. Thanks to Mike and his team!

Mario Marcantonio

After visiting a national exhaust chain facility, I visited Boyd's. They were able to help me with a quick fix that did not empty my wallet. I would definitely recommend visiting this shop, staff was great, friendly and the shop was clean and inviting.

Dan Shields

The staff was pleasant, the mechanic clearly explained the work to be done on my car. Very pleased for your understanding about my financial situation and arranging a payment schedule with me. Dan

Jason Lohr

Great shop- good people, excellent service-

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Fair prices. Great fast courteous service. They send pictures of items that need work. Shuttle rides if needed. Friendly staff with qualified technicians. All my expenses here have been positive. They recommended work that need to be done, suggested work I could hold off on, and suggested work that I not have done on a car that would only cost more in the end. It is nice to see there are mechanics out there who are not just out to soak you for as much money as they can grab. If you need an honest mechanic, these are the guy and gals for you.

8time champ

I had a flat tire, these guys fixed it in under 20 mins. Thank you

Amber Wallington

They are so wonderful. Very nice and attentive. The mechanic did a walkthrough of what's wrong with my car. He was very nice and very helpful. I felt the price was very reasonable. My truck is working like new again and they used quality parts to fix my vehicle, they did not settle for cheap parts. I will be telling everyone to go to Boyd! Thank-you!

Dwight Stead

Boyd Automotive has been servicing my wife’s BMW for nearly 3 years. They provide courteous service including drop-off and pick-up. They provide quality service at a fair price. You can trust them to only do what is required with no up-selling.

Marc & Natalie

Great honest service

Guy Graveline

Been a customer for 15 years. Very professional, courteous and provides you with details on what work was done and what needs to be considered for the future.

Marty Byl

Had my truck undercoated here. Really great service. Great reception by Sandra. Good job by Tim. Fast and affordable. They send out very professional updates by text including photos of your vehicle. Awesome.

Mangler

Most recently replaced A/C belt and performed a transmission flush. My go to shop.....thanks again

paul parent

A tricky front end alignment on a restored 2003 BMW Z4. The management and staff did an excellent job to bring the car back to the ride I was hoping for. I recommend this business.

John Shierlaw

Boyd Automotive provided me with rust proofing services on 2 of my vehicles, one of which was just out of the new car showroom. They were very professional and courteous through the whole process, from the appointment stage all the way to the completion of work. Their waiting room is bright, clean and provides wireless service so you can work while you wait. The staff on the front counter was very attentive and kept me informed of what was being done and the expected time it would take. All in all a very good experience and I would recommend Boyd Automotive to anyone looking for quality service on their new or used vehicles. Thanks Stue to you and your crew!

nate matthews

Great service everytime

Alek Kadiev

Needed an air conditioner repairs for my Jeep and after a botched attempt to fix the problem with an auto service center in the area, I called Boyd Automotive and was scheduled an appointment within couple of days. Since I live about 10 kilometers away, a shuttle service was provided to my home. The entire experience, including their interactive online update service was of high quality and professionalism with competitive pricing. Wish that more businesses operated with such a level of integrity and professionalism.

Melanie Lampman

I was extremely pleased with the service I received Very courteous & friendly staff

Stephanie Amann

Not only do I get awesome service and I always receive quick and clear communication, the staff go out of the way to make sure I get the best deal in parts and services.

Glen Van Dyk

the Mechanic that did a inspection of my car was not very knowledgeable about electric hydraulic power stearing and missed a few things on his report that that he should have noticed instead of commenting on missing air pressure sensors

Melissa Penner

Great service. Provided a overview of the whole car prior to working on it. Provided transportation to and picked me up when the car was ready.

Kevin Smith

Excellent high quality service and staff. Nancy at the front desk is great, as are all the other staff.

Bob Dunn

Great staff with efficient quotes and service

allan deroo

great place, will definitely use again

Paul Cole

I find Boyd Automotive professional and attentive to the needs of their customers. They have the small town feel as they remember their customers by name and make the experience of automobile repair a little more palatable.

Brad Ward

First class experience. Boyd Automotive is run like a business should be. I've only visited twice and I feel like a regular already. Thanks Boyd Automotive & Tire!

CHERYT TOOLE

They did great work on my hybrid, which is often hard to find a garage that can service them. Their staff is always friendly and keeps you updated on the status of your vehicle. They price fairly and do not suggest work that doesn't need to be done as many garages do when dealing with female customers. I have been at Boyds three times now and have been satisfied everytime. Highly recommend this garage.

Philip Gadreau

Just a great place to go get your vehicles serviced. Very friendly and professional!!

Sandy Patrick

I've brought 2 vehicles in for repairs/safety @ Boyd Automotive on quite a few occasions and each time the service is 2nd to NONE!! The part that means the most to me is that they explain everything that is needed, the why and how much individualized by part amount and labor cost. I can honestly say I CAN TRUST them....that means their weight in gold to me, mostly cause I'm a girl and have no idea about vehicles!! Thank you again Boyd Automotive!!! They are very professional, very polite and timely service!! I feel this would be a great place to work just by talking to Barry!

John Min

Never got back to me regarding a transmission quote for a ford focus. A month after i posted a review here a manager called me and left a vm regarding the matter. That was a nice gesture but by that point i no longer needed help. The staff is friendly and they are honest but this experience changed my perspective.

Cindy Kieffer

Excellent quality customer service!!

Jordan Feenstra

My first experience with Boyd was the best mechanic experience I've ever had. Took my car in on a one day notice, got expert advice and recommendations that were saving me money. I was off the next day with my car, a simple explanation of the work that was done, and a packet of my favourite hot chocolate & marshmallows on my passenger seat! (Not to mention a courtesy ride to and from work!) Boyd was recommended to me and I would recommend to anyone.

AN

Very clean, professional and friendly team. I was only there to have my truck undercoated but I waited in the lobby as I had work to catch up on. They were very accommodating about letting me spread out files on a desk. Apologies for taking over your lobby. :) I could hear the positive energy with the customers and the great sense of humour of the team. Thanks for the cookie on my dash! Update: Back again to see the Boyd team and again I'm very happy with the staff, service and commitment at every level. A special note for the level of detail provided in a very thorough and complimentary digital assesment. This is unlike anything I've ever seen and is value added to seasoned mechanics, weekend gear heads and especially those who may not be comfortable with their vehicle or be comfortable with what questions to ask. I have some pretty decent test equip and tools but am running short on time and patience to do my own work these days. To have a visual assessment of my fluids, battery, suspension, tires, brakes, air filter and body, etc. with photos detailing the findings was absolutely next level. I have shared this with many friends who have been loyal to their mechanics for decades. They were all blown away and considering dropping in. Thanks to everyone for making it painless!

Michael Piggins

Had my 03 pickup in for service on A/C. Turned out repairs and cost were much less than I expected. They could have told me anything and I would have been none the wiser. They were very fair and the running updates were great. They will certainly be seeing future business from me. Thanks again Boyd Automotive.

Cassandra Trach

I love going here knowing that I can trust them to give me honest advice and fair quotes. When I was looking for tires they listened to what I wanted and gave me a few options that fit into what I was looking for. I never feel pressured to get any extra services done to my car than what I came in for which helps make it a great experience.

Sherwin Rackal

I purchased a used car for my son and I trusted my car to Boyd Automotive to complete the safety. You should trust them too! The mechanic who worked on my car, Marcus, is an honest and trustworthy gentleman who made me feel confident to have any further work done at Boyd. Thanks to the entire team.

Tim Konkle

Took car in for routine maintenance. Boyd team provided fast friendly service and even showed pictures of everything inspected and recommended for action so you can trust them. Another time my car broke down.. flat tire.. late on a Sunday. Boyd's service manager walked me through over the phone how to use the foam cannister and pump that came with my car for temporary inflation. He also helped me avoid unnecessary expenses at the dealership I was forced to leave it at. I won't take my car anywhere else now but Boyds. Customer for life! Thanks!!!!

Pete and Gloria Gillian

Great! Ryan and Sandra were very helpful and courteous. thanks

Peter Stead

Worth while getting work done here they are an update mechanic shop. They even have lower cars.

Catherine Warden

Warm, friendly, welcoming environment. I was informed of every detail of service and the price was very reasonable. I will definitely be returning for all my car's maintenance needs. It is so great to find a service centre I can trust and who treat me so well. Thank you Boyd's Auto!!

Niagara Nutbar

Only place i will trust 100%,very honest and reliable, highly recommended (and i did test them)they went above and beyond my expectations,thank you BOYD!!!

John S

2005 BMW 325ci for nonstarting repairs. Determined it was the starter. Repaired to my satisfaction. Mechanic knew what he was doing and did it ! They even had a shuttle to pick me up.

Steve Langendoen

Stu his team always take great care of my vehicles. I can trust him to get the job done right.

Scott Vanderlee

I have nothing but compliments for Boyd Automotive. I will continue to trust them with my family vehicles and will also recommend them to others when the opportunity arises.

John Kemp-Welch

Great first experience. Brake work done and reasonable price. Bonus was a very pleasant shuttle experience with Megan - thanks

Theresa Boyd

Just had my tie rod replaced and an alignment done while I waited! I always get my vehicles fixed at Boyd Automotive and always will!! :) P.S. love the fun snacks you get whenever I have my vehicle in!

Tina Sandy

I bought my vehicle in to have brake work done. They were friendly and professional. They assured me they would get the work done, and lent me a vehicle while they did the work. I totally appreciated that! I definitely recommend going to see them! They'll let you know what needs to be done before they actually do the work too! Big thank you to Boyd and their crew, you have gained a customer!

Scott Davidson

Great service , great communication , process , loaner car , detailed estimate with recommendations. Highly recommend !

Steve Borisenko

Another great job done by Boyd Automotive. One of the toughest things to find is a good car shop. Not only are these guys good, but I trust them, and that's even harder to find. Cant say enough good things about Sandra Nancy and Meghan at the front counter. I hope i spelled their names right !! WELL DONE ONCE AGAIN GUYS !!!

Terry Romaniuk

I can't imagine the experience of having work done on a vehicle being any more comfortable, real, and competent than what happens at Boyd Automotive. I have been taking my cars to Boyd for about 6 years, now, and I will never take them anywhere else unless it's something that Boyd simply cannot do.....and even then, I'll ask them twice.....

Jack Willms

Excellent Service, Friendly and helpful Ladies at the desk

Neil Malcolm

Overall just not satisfactory My BMW had its front alignment done however the rear was apparently rusted/possibly seized and not done even though not fully aligned in case of damage to parts requiring replacement. I should have been offered that option rather than being told it was ready for pick up and finding out then. Is that not the point of going to an alignment centre? The advice was just to watch out for unusual tire wear! Again, I arrived at 0800 , the agreed time, to find there would be a delay of up to an hour due to a previously unfinished job I should have been informed the night before about this as I arrived and expected to wait only the hour or so for my work to be done However I was kindly offered the courtesy car and likewise as a courtesy I put gas into the tank as I drove the 25 minutes home and return I have used another alignment site in St Catharines (closed for the holidays) previously for a BMW, and the prices I found at Boyd to be double that rate. The care package with crisps and cookies I found more pathetic and hardly healthy though I am sure the thought was there. Overall then: too expensive, not a satisfactory end result, poor though attentive customer service and would I recommend - No. Neil Malcolm

Barbara furlo

Thanks, as usual, for a great job and thanks too, for doing the job so quickly when I had to leave in a hurry. We'll be back.

Ken MacSweyn

Trustworthy and effective - provides me with a detailed exam of my car every time I change my oil

Henry Sikkens

Prompt & reliable service! Thanks.

Taro Saito

smooth, professional service

brett merker

Went there not too long ago and they gave me an oil change and some other minor work, They were super nice, offered a loaner car without notice which was very nice. Gave me step by step pictures and quotes plus only did what I wanted done. I am gonna go back there soon for more work to my vehicle and I recommend them to anyone who wants a great job done. Well done Boyd Automotive , went to boyd automotive for a second time and it was another amazing experience had a car ready for me when i needed it, also they gave me free car wash to a really nice place, which is super nice, thanks again boyd automotive .

Ash

Quick in and out, and great customer service. Would recommend.

Rebecca S

Super friendly staff!! Honest and knowledgeable

Bill Butosi

Hi there, This was my first time at Boyd's Automotive and Tire and I must say that I was pleasantly surprised about my experience. They took the time to answer all of my questions, and everyone was so friendly. Their waiting room was clean and had nice comfortable seats. Loved their shuttle service, but most important to me was the work performed on my car. As far as I'm concerned, they did an excellent job. Loved the goody bag too. In the future I will use their services again. Thanks to all. Bill

Michael Halowski

Very pleasant service and great rustproofing product applied.

Jeremy Mancini

Use Boyd for personal and business service. Always great and very accommodating.

Paul Scheib

Once again, prompt, thorough, honest, and quick (including shuttle!). The only garage I trust for any job, big or small. Thanks!

Chris Conrad

After quite a bit of research on rustproofing my new car, I decided the Corrosion Free option would be the best. It's not offered in many places, but Boyd Automotive was one listed on the website. It was easy to book an appointment, staff is all very friendly and helpful, communication via text or email is convenient, service was completed on time and at the price quoted. The cookies were also a nice touch!

Stephanie Gray

Boyd Automotive continues to provide excellent customer service every time I bring my car in. Their facilities are extremely clean for an automotive shop and it's great that they will drive me back to work while I wait for my car to be serviced. I can trust that the advice they provide and recommendations they make are trustworthy. I highly recommend my friends and family bring get their cars serviced at Boyd Automotive.

L. Paul Shobridge

Fast, fun, & efficient . . . Thanks guys!

Kiana Lapierre

The team at Boyd's were so welcoming and even during my first visit there, I could tell that they strive to ensure that their customers are both happy and safe. They were so accommodating when they found unexpected issues with my car; they did their best to ensure I wasn't inconvenienced and keep repair costs down while getting the work done as quickly as possible. I will definitely return to Boyd's, and have already recommended them to a friend.

al high

Always professional, fair and honest, a rarity in auto repair. I have used them many times and they have always been very honest and fair. They are located 30 KM from me and I will not go anywhere else. Phil

wes prescott

Very fast and friendly great experience would recommend and return always a good experience

Murray Mason

Great work at a great price. Never been to a better automotive shop.

Henry VanGameren

The job was done well and within the timeframe stated.

Simran

Amazing service. Everyone is so kind and accommodating anytime there’s an issue. They took my car in right away when I was worried and checked it immediately. Ladies at the front are wonderful!! I will always keep coming back.

J A

Thank you!!!

Catharine Rowland

Honest and reliable. Top notch service, always.

John

First visit to this garage and to have my battery problem looked at. They proceeded to work on electrical system without approval. Final bill over $1000.

Eryk Gratton

Got my truck rust proofed. Amazing service. You can easily tell how proud they are. Boyd automotive, thank you, you’ve got my confidence! I’ll be coming here from now on for any services I need.

Robert Burdick

We will be going back for all our work .Work was done quickly and properly

David Prudhomme

Usual friendly service, done on time. Thanks to all at Boyd Auto!

Michelle O

I was very satisfied with the team at Boyd Automotive. The receptionists were friendly for an early 8:00 appointment and were even kind enough to drive me to a breakfast place and back while my car was serviced. Everyone was very professional and able to answer any questions I had. It made me feel quite comfortable knowing my Toyota Yaris, let alone my first car, was in good hands. I’ll definitely be going back for any other services I need.

Tina L

service here is always great! friendly, knowledgeable staff. recommendations will be made of what needs to be done to the vehicle, now or in the near future, but staff is never pushy about it.

Mike Wright

Really appreciate Marcus explaining everything to me. Thank you!

Nick Mehta

As usual amazing service from Boyd. Nancy is amazing to work with. She keeps me in the loop regarding cost and timelines. I will continue to recommend Boyd to family and friends. Update: October 1/2021 Another great job by Boyd Automotive. I needed new tires as the old ones were riding on over 103 000 kms. Service from Beth was fast and friendly. The loaner car was greatly appreciated as was the cookies that didn’t make it home. They were delicious. I will ALWAYS continue to bring my vehicle here for service and recommend Boyd. Many Thanks. Nick.

Violet Galvin

Awesome service and professional staff. Love the car pics they send when your baby is in the bay.

chris jameson

Boyd Automotive is a proactive shop that helps me keep my maintenance schedule in line with my manufacturers warranty. I think the email reminders are a great "extra" that helps remind me about my next appointment. Thanks Stu!!

Madison McInerney

The staff is always so accommodating and helpful! They always indicate what must be fixed and what can wait and do not pressure you to fix everything all at once. As a first time car owner I was scared to find a mechanic who listened and did not judge or take advantage of me due to my lack of car knowledge. As long as I am in the area I will be bringing my car there for regular maintenance!

Brian Gunning

Good service. Convenient. Reasonable price. Have used Boyd's regularly for several years.

shannon richardson

friendly staff. so nice to find an honest car repair shop

owendaly444

Friendly staff, fair prices, and overall great service. Will definitely be returning!

Jlm m

I just moved to the area and asked my neighbour for a recommendation for a mechanic. I had a great mechanic in my previous city and his boots were going to be hard to fill. I'm so glad my neighbour told me about Boyd Automotive. They fit me in for a Safety, shuttled me home, called me before the estimated timeframe, and kept me apprised throught the process. The staff understood I needed to get the car back for work and worked to make that happen. They were so pleasant and courteous. They made sure nothing fell through the cracks as the service advisor I dealt with was going to be off the day the work was to be completed. Thanks a million for making this so easy!

Richard Adams

Punctuality was perfect/as promised, as was the home-to-Boyd A&T taxi service. I appreciated that the value of MY time was respected. Thank you.

Anonymous

One of the things I absolutely love about Boyd Automotive is that whether its just a check up, or you come to them with a problem, they provide a detailed assessment of your vehicle directly to you. They provide photos and explanations of what they've done, what they recommend, and what you need to have a safe vehicle on the road. I've been to other places and they just say, "Yep you need this, this, this and this, its going to be $1000 please!" .... but you really have no idea if they are being honest and are in your best interest, or if they see an opportunity to make money. If you've ever had an experience like I just described, try out Boyd Automotive. You really can trust them!

Robert Oehler

Arrived for my appointment to get summer tires switched to winter tires, and was met with friendly greetings and welcoming staff. Tire change was done quickly, and was alerted to some of my lights needing bulb replacement. Great service, professional and friendly employees, and excellent prices. Will definetly come back again.

Garden City

Have been a customer a Boyd Automotive for years. Stu and his crew are very honest and reasonable when it comes to solving mechanical issues. They don't up sell you on unnecessary parts and labor and do excellent work which they stand behind %100. I had always suspected as much but had this assumption confirmed a while back when I took my truck somewhere else for a quick oil change. The mechanic, after doing a quick inspection of the undercarriage asked me where I took my truck and said everything was really "tight" and "proper" on it. As this is my work truck which I run hard, in addition to the high quality work, I also appreciate the quick turn around times which get me back on the road quickly. For these reasons I highly recommend Boyd Automotive. Michael Legall. Garden City Environmental Services I

Mike

First time coming, enjoy the professional clean look of the shop, housekeeping is key. Came in for a simple alignment, dropped off no expectations. Text service system is really cool, seeing pictures of what they find without even being at the shop even cooler. They don't pressure you to do the excess work, they do give you individualized quotes based on what was found, with no strings attached. I never really have a comfortable experience at mechanic shops, this was a great stop, I am sure I will be by again in the future for sure! Appreciate the attentive and friendly staff.

Jev C-F

The Boyd Automotive Tirecraft has been the most professional, courteous and helpful establishment I have ever dealt with in St. Catharines. This was the first time I have used their services and the team really took care of me and went above and beyond. This will be my go-to spot moving forward. I HIGHLY recommend all Brock University students to visit Boyd should they have any issues. Thanks for everything!

Rog Ror

A few months ago I went to Boyds to get rear parking brake cables installed, an egr valve and a valve cover gasket installed. All items supplied by me. I wrote and brought with me a paper explaining that I want to see the engine top when the valve cover was off, also when off, a straight edge applied along the outside edges checking for a warp. I also wrote that I wanted a good look under the car while the rear parking breaks were being done. The desk clerk took a look at the paper and stapled it to the back of the Work Order. The Auto Tech did not notify me when the valve cover was off. I wanted to check the oil consistancy, valve play if any and heat wear as well as any warpage. I recently ran my engine hot for 150 klicks. The Auto Tech did not notify me when the car was raised on the hoist, I noticed. I told the desk clerk I want to look under the car now. She gave me the old insurance policy sad story but I went for the door anyway. She followed me to the car and after about 10 seconds started to shoo me out of there. I wanted to check on any rust progression and steerage of my excellent 25 year old car. So no co-operation on their end so far. At a prior appointment the desk clerk and myself were talking about rear parking brake cables and how she could not source the center cable and how expensive they are......around $300. I said I will get the cables. I went to "RockAuto" and got all three cables required for approx 50 dollars new with a Brand name. I have to wonder what their parts mark-up is. Thats if they have one....wink, my opinion. I began to talk to the desk clerk about their rust proofing. I recall on the rust website that they wash the underbody, since then changed, they will now charge you just to run your auto through a car wash. My thinking is how do you wash all the nooks and crannies and how about the top of your gas tank? Is the rust proofing just going to sit on dirt? Also with their rust proofing bay inside that they will scream insurance so you can't watch contrary to the rust proofing website which states you can watch. The Tech when finished properly put the used parts in the trunk ECCEPT MY EGR VALVE which I could have cleaned thoroughly of carbon and saved for down the road for when my car is around 30 years old. And not to mention my trunk key disappeared. They could have called. I did not realize the key was off the ring for several weeks....I am mostly housebound. So don't expect to get in the bay for anything, source your own parts to save a fortune and check your keys.

Sam Mammoliti

Great price, fast friendly service

Adam Nye

Great service. Staff is friendly and price was as quoted.

Sonja Phillips

Excellent Service as always.

Anna Portoraro

Fabulous experience here! First time but not last -- excellent and professional service from people who truly care! Thanks!!

David Shirton

As always, timely friendly and service completed as requested

Mat Nadrofsky

I called Boyd's to ask some questions about a hybrid vehicle I was looking to purchase and the owner took the time to answer all of my questions and also provide some very helpful tips on things I should look out for when purchasing a used Hybrid. This great contributed to my decision and is something you don't see very often. I would not hesitate for a moment to take my vehicle to Boyd's for service considering the excellent customer service I received on that call.

Wayne Pyke

I just want to say that I am very happy with the great service I received for my first time dealing with Boyd Automotive, from Ryan, Stu and the mechanic who worked on my van. I understand that there were some obstacles...and although it took extra time to work on my vehicle, I wasn't charged extra. Ryan gave me a quote and you stuck to it. Truly impressive!! Thank you Ryan for the drive to work and Stu, all the way to my home in Virgil. Greatly appreciated! I will definitely be back and I have already been telling people how great the service was that I received from you. Best wishes for great success in 2015! Wayne Pyke

V Anbarsoun

Wonderful experience as usual. On time, quality service at reasonable rates. Beth, Barry and Nancy are a pleasure to deal with. Keep up the great work!! Vic

Robert & Monika Wismer

Great customer service. Was taken to work and picked up at designated time. Kept me updated on progress during the day.

Lora Warkentin

I appreciated the courtesy, their careful attention to my concern. The mechanic did a road test with me so we could identify the issue. Throughout the service time I received several verbal progress reports.

Leonard Baxter

As always, great service and great timing. In and out quickly with no surprises. Thanks folks!

Irfan Lone

Was really impressed with the way, every one at Boyd keeps you engaged. They will give you service updates frequently. Megan is very friendly & quite knowledgeable. Strongly recommend their Service basis my experience with them & I found their prices genuine & reasonable.

Craig Hayman

The Boyd team provides a fabulous client experience. The lounge is spotless and organized. The staff are friendly and efficent. The garage itself is neat and clean. First time I have been to an auto repair business that is truly focused on delivering and ideal client experience, and they delivered. Well done!

miles

Got rust proofing and wheel alignment done. Quick and professional job

Weetad The Fish

Always a great experience, great customer service and quality work done on your vehicle. And always quick to get your vehicle back (issue depending of course). My Buick and I thank you!

Mike Taylor

Very friendly staff, prompt and courteous service! Loved the online service updates that were provided as work was being done. Will definitely use Boyd for anything required for my truck. I was also quite impressed at the care and attention paid to hear and respond to the reviews that have been written good or bad. Nice work.

Susan Gabel

I need to trust my mechanic and at Boyd's I do!

Michael Prince

Excellent workmanship on car and superb customer service.

Barbara Mansell

Had a directional signal light replaced small job but it was great and they are so nice would deal with them for anything else I need in the future thank you

Angela Lee

The staff at Boyd Auto is very professional and friendly. Stu's mechanics are honest, and detailed. At Boyd Auto I can go with confidence that I will get quality work at the right price. Thank you very much for being a great mechanic to go to. Highly reccomend Boyd Auto.

Mike Prince

They get an AAA Rating from us. An excellent experience receiving fast, friendly customer service. We would recommend Boyd Automotive to anyone in need of reliable auto attention.

David Neufeld

Rust proof undercoating was applied. No fuss, no mess, the service was done in excellent time! All staff have been very friendly and professional. The thank you cookies and first time grab bag were a very welcome surprise. Thank you so ver much!, Yes, I would highly recommend Boyd Automotive for all of your vehicle requirements.

Gerald Merritt

Hello Boyd Automotive Team, We appreciate how your team gets right into the customers vehicle problem, arriving at an accurate diagnosis, for an immediate repair . Thank you!

Fred Dick

We are always looked after well, in a friendly and prompt manner. Highly recommend.

Jane & Pete Elgersma

very friendly and courteous and were knowledgeable

Devon Howes

I've been taking my work trucks to Boyd for the past few years. Service is always excellent and everyone there is friendly and knowledgeable.

Maurice Lopes

I seem to visit my mechanic more often than my doctor which is a good sign. Clearly my body is in better shape than my vehicle. No fault of Boyd Auto as I continue to be pleased with the service I receive.

Ewen Wilson

Very impressed with the service. Brought my vehicle in at 1pm. They offered to drive me home. By 10am the next day they had ordered any parts needed and repaired my vehicle and picked me up. Excellent customer service.. will definitely be going back

Brian Norton

The staff at Boyd Automotive are always kind courteous and professional. The detailed reports are easy to understand and extremely helpful. A great experience everytime I visit.

Anne Odita

They were amazing, Fixed my Toyota Camry cleaned up my lights as well as gave me new bateries for my key Fob. They are Amazing, Kind and efficient. A shuttle was provided to ensure I got home safely.

Nick Parisotto

Honest and clean shop.

Sharon Kushniruk

How lucky I am to have such a credible, honest and trustworthy automotive repair facility so close to home. Boyd Automotive is the ONLY place I trust to skillfully repair my vehicles. They truly treat their customers as if they were family members.

Donny Tregan

Prices are a little higher then my liking but I guess that’s what happens when you want fast , quality work . I like the real time text updates I think that’s cool. They did a good job and were very pleasant to speak with over the phone and explained everything thoroughly . Thank you again .

Jean Deschenes

As always dealing with Boyd and his crew is a pleasure. It’s stress free because I’m confident that they will never take advantage of me. They are honest and competent. They will never recommend a service unless it’s truly necessary. I would recommend them to anyone. Thanks guys. Plus the girls at the service desk are a real blessing to deal with.

Janine Nigh

We were actually overwhelmed by the service we received today. The staff was helpful and polite. The service was done exactly as we requested. My wife was shuttled by one of the owners of the business who as she described was friendly and extremely pleasant to talk to. The staff answered all of my questions professionally and went out of their way to prepare quotes of upcoming maintenance and concerns for my vehicle. To top the day off. My wife was given a first time customer gift that included some treats, a free carwash and a coupon for future discounts on service. Then thinking that everything was done she retrieved the keys and headed to the vehicle. Once inside there was another surprise. A little Thanksgiving treat on the dash!! It was a fantastic experience for a simple oil change!! Thank you Boyd Automotive. You have certainly won our business! Sincerely, Richard Nigh

rose tofano

What a great experience! Very professional & informative staff???? I was shuttles back & forth to the pen while my vehicle was being worked on. I loved the update texts I received every step of my cars service. I would recommend all my friends to go. Very pleased

kevin cook

Excellent service very helpful very professional

Greg Hines

The quality of workmanship was outstanding, and the staff were very professional. We found a mechanic that we can trust, we will be back when future work needs to be done. Thanks again

roro Stewart

Very thorough, quick and decently priced. They were so helpful and informative and I would absolutely recommend them to anyone having mechanical issues with their vehicle.

Adrian Schoot Uiterkamp

Did my first Corrosion Free rust treatment for my truck. I was very happy with the customer service. Everything went like they promised, and the electronic updates and phone call when it was finished made it all an positive experience.

Dave Gossen

Great service as usual!

Vartan Semerjian

Super efficient and good. My BMW runs better than ever

jason vandermeer

Boyd Automotive and Tire has been my "go to" garage for years. Stu and his team are professional and courteous and what I think is most important, 100% trustworthy. Every time that I need their services Boyd auto fits my schedule and even provides a shuttle to and from where I need to go. I fully recommend Boyd Auto and their services to everyone that needs automotive service, and lets face it, who doesn't !?. Thanks to Boyd Auto

Elizabeth Fraser

They have excellent anti COVID 19 procedures. Great people and excellent work.

Jay McNaughton

Good service

jason Boothe

Took my car to local dealership for a warranty repair. Told me after 3 days could not do repair because they could not get part off . Called Boyds,talked to Nacy who was fantasic,assured me that they could get part off and replaced.Next day did they not only got part off in less than and hour, but also dealt with warranty company and had my car done by days end. Thanks again for the amazing service. Will definately be a long time customer.

Blake Hill

Well unfortunately my cobalt wasn't meant to last. They were very thorough and explained the issues, which were many, most I knew or suspected and some I did not know. The staff I spoke with were very awesome and knowledgeable. I will totally use this place again. Also they called me and texted every step of the way. They take a very modern approach to things. I like that.

chris dejong

Neighbor brought his safari van in their shop year ago or so...for some misfiring issues i think after 6 hundred bucks they didnt have an answer and he should leave it longer thus would cost more......he then took it to another shop and they found the cracked distributer cap to be the problem in half hours time

Neal Ridley

Having your vehicle repaired can be a daunting experience unless you go to Boyd Brownlee Automotive! Not only will your vehicle be fixed or repaired but it will be done correctly, efficiently, diligently and with respect!

Rhonda VanMeer

The service was great and loved getting real time updates including pic. Thanks for the little welcome gift

Major Soo Ho

Thanks for the excellent service and lending me a car for my doctors appointment Also love the coconut flavoured coffee More people should get their rustproofing done by BYOD Its a valuable investment considering the cost of bodywork and prices of new vehicles nowadays CORROSION FREE it's the gold standard on effective and efficient rustproofing providing excellent value for your money GO TO THE BEST FORGET THE REST....BOYD AUTOMOTIVE IS THE ONE This is my second review on Boyd CORROSION FREE service on my son's first car which he just bought and I advised and gifted him on this service to protect his car from becoming a rust bucket Great service and I have ALL my vehicles done there !