Reviews of The Wheel Depot Plus and Tires Ottawa (Tires)

J-P Pellerin

Great service! Drove in drove out. They had what I needed and for the best price! Service was very friendly and helpful. On top of that, the waiting room was very nice (even though I didn't get the chance to use all that long since the service was so quick). This place will definitely be my go-to wheel/tire shop.

Matthew Sullivan

Great rates, honest opinions on options for repairs.

Ali Atlamaz

They are working fast and do nice job. I thank them...

Gordon Hawkins

Got tires swapped here. Good shop.

Ben O'Neil

Very courteous staff. They always are attentive to my needs as a client and are reliable during off-season for quick and immediate walk-in service. I am certainly a regular. I always have a great experience.

Nadia R (The Crow's Nest Artist)

Such great service and awesome prices!

nalan aripek

Very quick ,trustworthy and knowledgeable will recommend friends and family .

Karolyn Corbeil

Amazing service! I came in for a slow leak in one of my tires - Turned out to be a nail. I was in and out of there in 30 minutes. They also charged me a very fair price for the repair. I will always be taking my vehicle here from now on!

Alan Edwards

Honest.

Harmonia Singh

The Wheel depot was my second stop after a ridiculous quote from the dealer. Not only were they knowledgeable and helpful, they were honest (which is a rarity in my experience with mechanics). Eric explained what had been done wrong and how they could rectify the situation. I got a great deal on new tires and they went the extra mile to find me a rim in excellent condition. Can't beat the service here, will definately be back ;)

Fatih Recep Demirel

Always satisfied with the service, great staff and quality products.

Nancy Taing

Incredibly fast service. Went in with a flat after Costco was a disappointment and a zoo and the guys at The Wheel Depot were super helpful and took care of the issue right away. I left about 8 mins later. Highly recommend this place. Fantastic service!

Ryan Klatt

So far, I have to give this place a great review. I called them on a Friday afternoon and they had me in within half hour and replaced all four tires on my SUV in great time. Price was good too. If any issues arise, I'll update my review.

uknowImtiaz

Dont go to the brown guy, he will rip you off and this is coming from a colored person. Also took 5 hours to put rims and tires on. Take ur business else where !! They use to be a good store once upon a time, not no more.

Bill Belanger

Great service. I unknowingly showed up half an hour before they closed, needing to get my spring tires put on, and needing new rims. Not only did they recommend waiting until the winter to save some money on the rims, they stayed an extra half hour after closing just so I could get them done that day. I'll be returning to these guys every time I need my tires done from now on.

Nick Orphanos

Very good experience, lots of inventory in stock and quick service on my flat tire. Would recommend.

Dat Kraz Bastid

Been dealing with these boys for years now. Great service and sales, very knowledgeable and courteous too! - Jay

Andres Cuervo

Last review was with years of coming here, last service there left much to be desired, wheels not balanced and a puncture I asked to have repaired was not (started leaking within a day). $220 for a wheel swap is already on the high end. Sorry, but I am going somewhere else from now on. Previous review: “I have been going in for tire service for a few years now, and it only gets better and better. Work is always done properly, clean, promptly and at really fair price. With their new reception, it makes the short wait for your car feel even shorter. Great job guys!“

Mike Gilbert

Fast and Excellent service as always won't go anywhere else.

T L

went visited the shop and it was quite .... I waited in the showroom for 5 minute until someone came up to the front...finally someone came up and was on his cellphone didn't even bother to acknowledge me... waited for few more minute in front of him just to if he at least acknowledge me... but nope not even a single eye contact . shop is kinda dirty and I feel very unwelcome.. even CT have better service.... come on

Mike Papatzimas

Great pricing, friendly staff and overall excellent service and experience.

Famiglie P

Very hard to find people with integrity when it comes to automobile repair/service. Bad snowstorm yesterday and I needed my wife's snow tires installed. Called them same day in late afternoon to see if they could possibly accommodate, they said come on down and we'll get it done. By the time everything was said and done, it was past there normal operating hours.. that means they were trying to take care of all the customers like me who came in caught off guard by the weather. I have been coming to them for different reasons over the years and one thing you can always expect from them is honesty. The feedback I've gotten from them for different situations I've had has always had my best interests at heart.. even if they were not going to get the business. Hard to believe some of the comments below regarding them not being accommodating or rude. Take a minute to talk to them and you'll quickly see they have integrity.

Francois Belanger

Always a pleasure to do business with The Wheel Depot Ottawa. We have about 10 commercial vehicles and we are always well served with the Wheels Depot team.

Daoud Kassis

Fast and efficient, needed to replace a flat quickly and hassle free and these guys came through, thanks!

mirage

Knowledgeable staff which delivers efficient service to customers..quick , friendly .. i recommend..

Dan Burke

Great experience and quick ! Thanks !

Nathalie Martin

very professional, fast service and respectful and very relible tires would defenetly recommended

Ajoy Bista

The owner said that he will buy my used-but- good ( with plenty of life remaining) tires on rims. When I took them to the store he said he does not want them and was bargaining them for $20 for all tires. I got $250 for them days after posting in Kijiji. Clear tip off attempt. More importantly, he was very rude and unapologetic! Made me do an useless trip to his store. Will never return!

Ernie Marsden

Fantastic prices. Checked around the area and these guys were the best. Their customer service is fantastic, very personal and no BS. As long as I need tires I will need them. I will recommend them all day long

Souljah Tajahry

All the tires I got here were garbage .they are never good

A Google User

Always quick to get in. Great service great prices. Recommend them to everyone.

alex lagoda

They took the time to check my car for free and they shined my tires and cleaned my dirty wheels. Thanks guys will be back and will refer everyone i know...

Hi plays

I very pleased with the courteous service I received. The owner stayed late when I found myself with a flat tire on a Saturday. I felt he treated me very fairly and offered many options that met my budget. He found a safe solution for me and explained all in a way I understood. It is one business where I felt I wasn't being ripped off due to my limited knowledge of cars. Thank you.

S D

Very good and fast service. Thanks.

Anton Sakovich

Awesome place for your wheels and other things! Excellent service! You are dealing with great people who take the best care of your car. I was getting summer tires (new) and rims (used) at the Wheel Depot as well as was getting my wheels changed.

Landon A. R. Coleman

Called on a Wednesday and the guy tells me that they are busy but that I should come in on Friday at 10AM to get a new tire. I show up at ten to ten on Friday and they tell me that they don't do appointments. I tell the guy, someone told me that they "have a spot at 10AM on Friday" and that I should come in. He says "well, I'm not sure who told you that, they shouldn't have, it's busy season." He tells me that it'll take hours for me to get my one tire replaced as there are a bunch of cars ahead of me. I told him that he should honour the appointment, respect my time, or I will give him a terrible review online for wasting my time. Not going back.

Will Wu

Fast and helped service exactly what was needed.

Been QA.

Unbelievable customer service.

Tarek Kadura

Be careful very careful because they try and snake you. Watch out

Evghenii Dombrovschi

Wheel Depot stands out!!! I waited till last minute to get tires on my van. My friend told me they had very competitive pricing. I stoped by to see what they had to offer. They where courteous and professional, they definitely now their tires. They offered me multiple brands on used and new. It was great that I did not need an appointment since they already had my choice of tire in stock. I did not want to use my alloy rims for winter so they also had the steel rims and some hubcaps to finish the set. An addition of wiper blades finished off my winter ready checklist. Time flew by in their nicely outfitted waiting room witch offers WiFi, Tv and plenty of reading material that kept me busy. Hassle free, stress free, winter ready and some cash left to contribute to my Christmas shopping :). Thanks will be recommending to friends and family I Great job guys Keep up the good work.

Foster Knapton

My dad recommended the wheel depot to me a couple of years ago when I bought my first car, and ever since then I've gone to them because of there excellent service and great prices. I would recommend this place to friends and family

Ted Glick

I have been a customer of the Wheel Depot for several years and return each time rewarded with a positive experience from the professional servicing of my two vehicles. The primary benefit from dealing with the Wheel Depot is the honesty involved in assessing service or repairs needed in the present or sometimes in the future. Recently my new SUV developed a noise when braking and the technicians took the time to investigate the cause and replaced some brake parts which were defective. By taking ownership of this problem, the team gained my respect and will continue to get my business. Next visit coming up: mounting my summer tires; it’s worth the drive!

Kris Barnett

I knew I needed rear brakes, rotors as well as my usual winter tires swapped from my OEM rims. I drive a german make SUV and recently ran out of warranty. Previously I had been going to the dealership for service work but the rates were unpredictable and often times too high (even for a German Lux SUV) TWD performed their own inspection and used all OEM replacement parts. Had everything complete, wheels cleaned and waiting for me same day! Have been back on a few times for routine maint and service continues to exceed expectations. $$ is reasonable / fair / consistent.. Awesome experience would recommend to anyone in an instant. Cant wait to buy my next set of tires will def buy from TWD

Nelson Jeronimo

Very nice staff. Quick. Affordable would recommend!

Muzinie Beitullaieva

When I arrived at the Wheel depot I thought it was a franchise this is a very well organized tire shop and the prices are great I will be back and recommend to friends and family .

Kkhaled hasanov

The best work and friendly staff. Waiting area is very comfortable and tidy. I reccomend this shop to everyone.

Simran Kaur

Great work and very honest!

Aaron Bernard

best place to get tire changed and buy new tires!!

Kala Gray

Even though I live out in Stittsville I still ALWAYS bring my car to the Wheel Depot for my tire swaps. Johnny and his team are amazing, they don't try to sell you stuff you don't need, they don't take advantage of people and they make sure that your car is safe to drive before you drive away. I love that I am supporting a small business as opposed to a corporation. It's nice to know that our business is important to them and their families. At the Wheel Depot you are a valued customer, not just a number. I recommend checking them out not only for your tire needs but also for basic maintenance as well.

Tyler Filion

Had a flat. Unfortunately my tire was not salvageable. Staff gave me options. They were quick and friendly and got me back on the road fast.

Sherry Lozano

Recently had winter tires put on our car. Eric was so kind to be able to have the tires installed right away and when I thought the car was making a funny noise, he was patient enough to take it for a quick spin and then have his guys pull the tire off and check to make sure everything was good. Which is was. We really appreciated his great customer service and prices!

Andrew O'Ree

Had a really great experience here today. Within 5 minutes of me arriving for my appointment, they were working on getting my new winter tires installed and balanced. The waiting room was very clean and comfortable. Every employee that I spoke with was friendly and knowledgeable. This is were I'll be getting all my tire work done in the future!!

Chris Mishak

Great service, knowledgeable staff and good prices.

Catherine Gilbert

Fast and courteous service!!

CA Watson

Great service.

Iruaku M

I have been bringing my car here for years and absolutely love the service that is provided! The prices are good, the service is fast and they are very friendly.

Jonathan C

Overpriced. Charged me 140 plus tax for mount and balance with valves claiming it cost more because I have an STI. Tried to charge me 120 for new lug nuts and charged me 40 dollars for valves......

Rich Taylor

Called mid afternoon before a long weekend to get tires changed over and the guys were able to get me in that day. They did a great job .. will definitely be going back

Wes O'Regan

Always quick and affordable. I dont need to go to anyone else for tires and installation. They are simply the best when it comes to tire service.

O-Towne Music Junkie

Went there for the first time this past winter for tires, the staff was quick, courteous and helpful. The price was beyond reasonable and they are now my "go-to" shop.

MURAJET IMAGING INC.

Amazing service for tires and rims. Need new tires, rims or seasonal switch overs, go to this place.

David Soln

best place

Misha Nossov

Very professional, speedy and well-priced. Have been doing summer-winter swaps at Wheel Depot for 2 years without any problems.

Ray K

I phoned in and got an appointment the next day. The staff were very friendly, knowledgable as well excellent prices. I highly recommend this place to anyone, you will not be disappointed.

Souheil keny

Nice team, fast and professional service , thank you guys

John Arsenault

After going to a well known dealer for service in Ottawa, where I told them to check over my SUV and let me know everything that was wrong with it, they Did that, and repaired a leaky gas line and fixed an oil leak.....HOWEVER....they did not tell me the Car needed New shocks, Tires, and 2 tie rods, this condition was giving me a lot of vibration and swaying on the highway at high speeds and scary breaking. Anyway I went to Wheel Depot, they diagnosed all the problems and fixed everything in one visit. The staff was courteous and Honest, the Service was great. They showed me everything they would reapir and took time to explain things to me . I would definitely recommend them and I will go back without a doubt, next time I need repairs or have questions about performance and safety.

Stefan Ritzheim

Good Prices and service very low wait times just call ahead of time.

Tatum Duval

went in to have tires changed over was quoted $60 the price more than doubled would not recommend what so ever

Matthew Maynard

Awesome place, great customer service and I got great winter tires for a good price. Wilk certainly return

C Vance

After becoming very frustrated searching for 2 new rims for my car, I came across the Wheel Depot + who was able to supply me with 4 NEW Custom rims at less than 2 new dealer stock rims, and I must say, they look fantastic!! Saved me allot of money. Then 2 years later, I needed new summer tires for these rims, I again called 3 other dealers/suppliers, and was quoted on average $740 - $780 plus balancing, Installation and Tax. I then called the Wheel Depot + and was once again Quoted much less for quality tires then my previous quotes. I had to ask how are they always able to provide products for much less than other suppliers? .They responded with the Low overhead, and very little markup on the products, he said we make our money on reputation and volume. Their clientele base is very important to them, This is evident in how I was treated, not to mention the hundreds of dollars they saved me. I live about 60 klm away from there location, but they are my official go to shop for all wheel work.

Talha Tariq

Terrible Experience, paid extra for balancing tires but they did nothing, had to get it done again.

Jared THISDELLE

Great shop guys r great great tires and great price ..

Derek Oleynik

Wish I could give more than 5 stars. These are really nice guys. Generous and honest. They changed my wheels over, located and patched a leak and the job was clean. They really helped me out with a small but potentially major mechanical issue and saved me quite a large amount of money. They didn't have to do this, but they did and the price was more than reasonable.

James Stan Lee

Highly recommend ... Called them on a Friday at noon as I just got a major flat and I was driving to Halifax the next day... The quickly ordered me in two new tires ( as sports tires are not readily available in Ottawa ) and had them mounted by 5pm for me. They searched out the lowest price and was able to walk away for under $400 total vs $975 at Canadian Tire. Owners were great to work with.

Oguz Kaan Akgul

Eric & company provided me great service. The price is very very reasonable compare to any others. I highly recommend contacting Wheels Depot if you want to experience great fast & high quality service . Thanks for the service.

Ahmet Ilkmen

Staff were very friendly and professional... Answer all my questions. Recommended few choices. I was able to find something good for my budget. Definitely good experience. Recommend. Thank you guys.

nicole lipartiti

Guys are great! They have excellent selection, and good prices. Work was done fast and efficiently. It was my third time going, and Im sure it wont be my last.

Rena Parker

Fast and friendly. I needed to change a valve on a tire. I was in and out within 20 mintues.

Ashley McIntosh

We couldn't be happier with the service we received today! Most companies in Ottawa wouldn't even pick up their phone today. We spent hours calling around and received mostly voicemail and whenever we did speak with anyone they indicated that they did not have time. These guys closed at 2, still happened to be open at 4:20 when we stopped by and three technicians stayed even later than they already were to change our tires. Our existing tires wouldn't have made it safely through the snow another day and these guys really went be extra mile to help us. Install was done quickly and properly. We highly recommend coming here.

Angele Ricard

They didn't treat me like a dumb female unlike most garages

Chris O'Regan

Fast, affordable, friendly service.

David Young

Dropped my flat tire that was punctured by a screw. Picked up the next morning for a good repair and great price. Will be back next time, thanks

CS GAS

Always a trusted place. Employees are friendly and always willing to help. Sometimes takes a few minutes to come to the front desk but its because they are busy. They try to help you out with deals, new or used wheels and tires. Have gotten tires from them for three vehicles now and will come back.

Rodrigo N M

Actually I did not give any stars.The proprietor was very rude and aggressive, just because I don't have English as my first language.

Michael McMahon

They know their stuff!!

Chris

Fast and professional service with great prices.

Denise Said

Best ever!!!!!

Joseph Ianni

A1 service.

Dominique Perron

Great service at very reasonable prices.

Mike Storeshaw

Always prompt, always helpful. Great shop that works hard to serve their customers.

Claudio Wensel

Great service at a good price. Went in with a small leak in a tire and they took care of it right away. Patched the tire instead of replacing it and it’s as good as new. Will definitely be back for future business. Thanks!

Jeff Egan

Great service, good prices, friendly people. Definitely recommended.

Matt Smith

Called last minute as they were closing and been trying to get some tires on a last whim. They took me in right before closing today and were able to get me a new set of tires installed and done. I have never in my life had such amazing customer service and I'll be highly recommending this spot to anyone who needs cheap tires and quick installs. To the staff and owners I deeply thank you for your help and you have saved me on the agonizing problems I've faced with Canadian tire and other larger locations. THANK YOU!!!!

Bao Nguyen

A busy place when I came to get winter rims. The support staff was great, and after a short wait, I was given a full cart of what I needed.

Marty

These guys are awesome. Highly recommend going here for all your wheel needs.????

Dave Halsall

They are very busy... so you have to keep on top of what you want... but in the end, they always satisfy.

Dan Teno

Ask for tire thinking I was getting new tires got my car back with used tires. For my second car brought my own tires and winter rims and was told it was going to be $280 to have them installed. Work was done efficiently but I wouldn't recommend this company unless you dont mind paying more

Cem Guler

I have been coming here for a couple of years they are honest and the shop is very organized i will be back.

David Burns

These folks are great. Great service at reasonable prices. Being open on Saturday makes it very convenient for me. I've going there for years and will continue to.

hinoporos yiannis

Yesterday was the third time visiting you guys.Thanks for your great job and service

Jacqueline McKeaveney

Very helpful

Nick Legare

The owner is very knowledgable and knows his product. This was my first time buying used wheels and his knowledge was honest and trustworthy. His service was fast quick and easy and word of mouth is something to depend on these days and that's how I heard about this place

Magid Abdulrhman Qassiam

(Translated) I am an omnitech. (Original) انا انيك اوميتيـًكمً يالأتراكً يااولادً الحـًرامً .

Dave Fogwill

Great service and fair pricing !

Alp Açıl

Lovely and helpful staff Excellent service Most clean garage as I have been in Canada

Mike Cepalo

Absolutely wonderful to find great service and down to earth approach to business. While searching this morning I got info from some of the competitors that schedule is free only 2 months from now. It looks like I'm trying to do a kidney transplant and not just address one single punctured tire. When I called the Wheel Depot, to just call me to drive in whenever I have free time. Service was great professional and Indian I have waited less time without any schedule then I normally wait when I have arranged service several weeks in advance. A+ mark for service and professionalism. I will do all my business with them in future.

Ian Lavalley

The Wheel Depot is awesome! Very fast and efficient work for a good price the guy up front was also helpful too any questions I had

Sanjee S

I highly recommend in this place.

Marge Atkinson

Great staff. Quick and friendly service. Will keep going back.

Fatih Tamer

Staff were very knowledgable and helpful. Service was great will visit here for the next time for sure.

Gwen Jarabek

We are so pleased. Kind, fast service. NO push. Just simple. People seeing an issue and solving it. LOVE IT. Called and got in within the hour. So much appreciation for a such a simple exchange.

M. Murat Kucuk

Tires rims and all about wheels.. Good guys.

Khamali Jordan

Best wheels this winter must quick service an reliable

Brock Dubois

I have bought three sets of tires from these guys over the past several years and each time they have been great. Very reasonable prices (probably the best prices in Ottawa) and superb customer treatment. Recently had my winter tires installed - unfortunately, two of them were installed backwards (asymmetrical tires). Granted, it was a VERY VERY busy day for them and it's only human nature to make a mistake every now and then. When I mentioned the error, they were very apologetic and had the tires remounted right away. I will continue recommending them to all my friends and family (actually sent five friends and family to them this year already for winter tires, and they were all completely satisfied as well). A+++ and five stars for excellent service AND also for correcting an issue immediately with no hassle.

Ania Bula

I'm in a really tough financial situation right now, and ended up with 2 ubfixable flat tires. They got me a great deal on replacement tires as well as fixing the bent rim. The service here is great, the chairs comfortable enough to nap on and the people working here are friendly and didn't try to take advantage of me the way others have. (CANADIAN Tire for example tried to change me for off rims after installing on rims)

Ali Alawi

I came looking for a rim liked the set I had on the car because of them had crack, the person told me that they don't rims like it but they can fix it, he told me the price starts @ $110. I asked him what is the highest I'm going to pay, he said $220, I confirmed the price with him twice. I asked him if there is a way to figure out the price before they take the job he said no and also said that if whatever the price is I must take it because he told me that the highest amount would be $220. they changed took the trie out and placed the the donut, he said they will call me in couple of days when its ready, they never did. I called them few days later and they said its ready to be picked up, they didn't tell me anything about the cost. When I went back to the shop they took the car replaced the donuts with the original tire and the rim they fixed. the guy said it had 2 bends and 1 crack and I can either pay $250 cash or $260+card with a machine. I asked him if I can go withdraw money and come back he said he cannot let me out before I pay, I offered to leave my driving license with him and he refused. I told him he should have told me that on the phone so I bring the cash with me before I come, or at least before they place the tire back in. also the total amount I paid was about $290 which is $70 more than what he said the highest amount would be. he said its the cost of the installing and taxes; I get the taxes but they were suppose to factor the cost of installing or at least bring it up in the conversation. Assuming that the rim was actually that bad and it costed double the base price, which there is no way to figure that out if you are not an expert. they at least ripped me off with $40+tax. Considering the it has good reviews in general I would say this place is a hit or miss. On a personal prospective I consider them dishonest and I will never step foot in that shop again.

Jacqui du Toit

Fantastic service. Reliable, honest and affodable rates. The staff is always friendly and welcoming.

Medhat Hanna

Thanks to the folks of the Wheel Depot for getting my wheel fixed in no time while I waited. Great service at a reasonable price and extremely helpful and friendly staff.

Keisha Gomes

The service at Wheel Depot Plus was great! They were so helpful and able to get me back to the office in no time. I also appreciated the information he shared about what I could do next, no pressure just letting me know ahead of time. I would highly recommend this shop to anyone who appreciates good work and honest service.

TheSthil

These guys (Salesgentlemen) work hard at supplying a good quality, brand name tire for your budget. I told them what I was looking for, and the budget I had to spend, and they got me on a new set of rubber balanced and installed. They torqued my wheel nuts and I was on my way. Really good people to deal with. Oh and very fair and competitive prices belive me I am an informed shopper that did my research. Hope this helps

Hassanain Kadhim

no pressure shop, great service A+

E K

Great service will tell others hope to see you in the next changeover ,

Mark Choi

Second time these guys have helped me out with a punctured tire. Honest service, I was expecting a quote and to come back the next day but I was in and out in about an hour without an appointment. I would definitely recommend.

Jon Perrette

I have been a customer of Wheel Depot for a couple of years now. I have always received excellent service from the team here. They have always gone above and beyond with their services for me, and I will continue to be a loyal customer for years to come.

Instinct _

I have been to a lot of garages And no one wanted to spend time with me to buy tires and rims ,these guys were patient and prices are fair.

sbenne11

Great service, selection of tires and great prices. Highly recommend them !

Hai Nguyen

I have 2 vehicles ( a Honda Odyssey and a Acura TL) and always come here for tires service. These guys here at the wheel depot are amazing, friendly, quality products, excellent service all at the right cost. New or used, rims or tires....you needed it, they have it. Highly recommended. Again winter is here I feel safer when I got mine winter tires done by these guys at the wheel depot. Thanks guys for a quick and quality work.

Tom J

Got a good set of winter tires (Chinese make) and have driven around 5000km on them so far, and will continue to use them in the following year. They were reliable this past winter (2017-2018) and I was happy to do business with this Depot for a very fair price. They were also extremely efficient and helped me when I showed up on the spot (just a minor wait) during the busiest times for getting Winter tires.

Richard Bungay

5 out of 5 for me. They went above and beyond for me to get me what I needed quickly after Costco and Canadian Tire let me down with mistakes and rudeness in the middle of winter tire season.

PaulyT33

Not your typical garage. Excellent and FAST service. I was in and out with new winter tires and rims in 1 hour. Try that at Costco or anywhere else this time of year. Very happy with my new wheels. John took care of me and made sure I was happy with my purchase. Two thumbs up!

Jimm K

Quick, no appointment needed . All good, willing to work with clients to find the best value.

Dysc Lysc

PRICES ARE FAIR AND WOULD RECOMMEND THESE GUYS FOR THEIR PROFESSIONALISM

Ash Zade

I was quoted one price on the phone and when I got there. I was also told that they had a lot to pick from when I asked which tires were included in that price. They showed me one set and told me a higher price. When I told them I was given another price twice they said impossible. When I asked to see other tires they showed me a picture on a phone and said these were the other option and they were more expensive. Basically everything in the upsell playbook.

Karol G.

We come here to get used tired and to do seasonal switchovers. The place is clean, we can watch the work being done via cameras i the shop, there are couches and a tv (our kids really love this) and no funny business. Definitely recommended.

Deepak Singh

Never again. Stole my original bolts when I went there to change my tires. Stay away

Lisa Arsenault

I'm shocked at how fast this place fixed my tire. Pulled in and sat down and bam my car was ready. I will be coming here from now on.

Maged Fanous

Very nice and freindly, it was quick and professional.

Giovanni Barresi

I received amazing service from the wheel depot. They are always very honest and trustworthy. I will never go anywhere else for my tires. I highly recommend them for any sort of tire and rim related work. Great job guys!

Jose Medina-Rivera

Eric was very knowledgeable and was acutely able to provide what I needed, efficient service, his honesty was key for me, willing to continue my business here

Sean

I am a repeat customer (3 times) and while I had not used their service in a few years the owner remembered me. I have been completely satisfied with the service and the sale. I don't feel pressured and any questions I asked have been given honest answers with the owner respecting my final decision without any pressue. Another review mentioned this is one of the best kept secrets in Ottawa and I agree however I hope this review makes it a secret no more. Thanks for your excellent dealings and I will see you in the fall for some winter tires I will need!

Bill J

Been to The Wheel Depot Plus over a few years for different vehicles.. location has always given excellent service in a timely manner.. today they balanced and installed a set of winter tires for me .will be going back for other services in the near future.

Anmar Salman

Great and fast service. They got me in same day for winter to summer tire switch on my BMW run flat tires. Other places were booking two weeks ahead. Canadian tire techs could not loosen the tire studs (they were scared it might snap) so I went back to wheel depot, they checked it right away, saw no problems in stud torquing and was done to specs. Problem was with Canadian tire techs. Eric and John were helpful and I would go back for furtive service.

EREN TURKEL

honest and fair pricing

Atif Mirza

Guys were amazing knew exactly what i needed and gave me the best price and service ive ever recieved. I will definitely recommend anyone who is looking for rims and tires to check these guys out! You will not be disappointed and the waiting room is super comfy not that you will be in there long. Thanks guys till next season.

Cody Cryderman

I'll go to this place first any day when it comes to putting tires on and off my rims. Great prices and fast service

Cloud Cotten

I have been going here for 13 years great service Competitive pricing thanks for taking care of me .

Ken Wright

Gonna give them a no BS 5/5. I arrived in the morning @ 9am and my car was immediately taken and within an hour it was done. I even got a chance to talk to them for a bit about jobs and the general area. Good approachable down to earth people. He gave me a ton of discounts paid in cash. I WILL be getting my next set of tires from them. If you want a good set of used for a good price with no BS, go here.

Ruth Truong

Super grateful that I found this place. I got a flat tire but was able to have 4 quality used tires put on without breaking the bank. AND the next day I also noticed that they went ahead and fixed a dent that was on my front bumper even though I never mentioned it! I would definitely recommend getting tires/service here.

Albert Wong

FRIENDLY STAFF, QUICK SERVICE, LOW PRICES. Went in on Tuesday Nov 10th to order a set of rims and the very next day I got a call saying they've arrived. The guys were super professional and to be honest very helpful. Great customer service and I HIGHLY recommend The Wheel Depot!

Adrian Weron

Very fast with all the info and very professional. Pointed all the faults and all gave me the solutions. Very satisfied.

Faruk Çabuk

Great service

Jason Kittner

Staff were very knowledgable and provided great service.

lyle Thornton

Price mark up is ludicrous and attitudes? Let's just say if you have any anger management issues I'd advise you to stay away.

Apollinaire Rwankineza

I've been servicing all my cars and that of my 3 kids at wheeldepot for the last 11 yrs and are all extremely satisfied with their services. We almost did it all from getting our tires pressure checked to buying tires and rims from them. Needless to say that with the competition around here, you don't keep going back to s the same shop for yrs if not happy. Keep up the great job. Apollo

gaston guindon

After going to Wheel Depot I have to say they did a fine job in 4 new mags rims and 4 used Firestone tires at 90% of treads left on them, we had a bit of a misunderstanding about the price but it all came to a agreement. I give a 5 star to them because they accommodated me in everyway and my little Chevy hhr drove in a excellent manner after it was done with. Regards to the staff and I'm very satisfied with the results.

Emirhan Kaya

I really like the service, they really know their job. It was quick, I dropped my and take it after 2 days which I was expecting to wait for one week! I really like the place also! :)

Michael

Happy with the service and was very knowledgeable with my Vossen rims

Helen Ens

Amazing service and great price! Costco had a month long wait for a seasonal tire change, so I called these guys. They were able to get me in right away. I brought my 6 month old with me, and they had me in and out in 15 minutes. They were super friendly (even said hi to my little one), and the price was great. The waiting area was clean. I would highly recommend coming here.

Watson Woo

My nissan car tires were getting worn. Something inside was breaking, it was the steel belt. Wheel depot sold me used tires. They sold me new brakes too. My old brakes were cheap and worn. New brakes squeal a lot but after 3 months, the squealing stopped. Also, the new brakes are premium sold by Wheel depot. Brakes still good as new. Great service.

Harrison Li

Went there a few times and the last time was very bad. The owner was very pushing on selling me a tire which I was not 100% satisfied. I finally decided to buy the new tire but not this overpriced used one and he started cursing on me in front of the other customers. Never went back again.

Serge Léger

Amazing service and quick I had no appointment within of an hour of calling had a new set of tires

Elizabeth Broadbent

Always a pleasure dealing with these guys they are awesome and only serve with the best intentions :)

Barbie Ianni

Johnny was so fantastic! He was extremely knowledgeable me helpful!!!

Susan Maheux

Clean

Patrick Bevilacqua

Fast, friendly, affordable.

Ryan J

The Wheel Depot has been delivering the best service to me over the past 6 years! I have purchased winter and summer tires for my SUV and I highly recommend the MaxTrek tires they carry. They even carry a wide range of rims and have them delivered within days of ordering. My winters have been used for two years now and still look and feel brand new. Their service is exceptional and I have never had any issues. They take walk in's and if they are too busy they will give options on when to return. Fast, professional service and I highly recommend The Wheel Depot for new tires, tire rotations and winter/summer swap outs. These guys know tires!!

Nabea alobaidi

My husband been dealing with him for years , amazing service

Jason McAdam

Great service. Had a slow leak at the end of the day and they had me on my way 30 minutes later. Thanks guys!!!

Dennis Ramos

I’ve been getting my tire swap with Wheel Depot for the last eight years and I continue to get wonderful service. I’ve recommended them to my colleagues and and they are also return customers. Overall, I am very happy with service I get (and continue to get). I highly recommend them!

Hatice Pul

excellent service and honest people thank you

Kevin Delta

Best place around

Tony Gilchrist

Great prices, great service great guys! Highly recommend, they are quick and really know there stuff.

Sean Vradenburg

My family and I have been bringing cars here for years and have always received friendly and fair service. I won't go anywhere else. Thanks so much to the gentlemen at The Wheel Depot!

Viktor Gabroussenok

Looked for a place to put my winter tires on newly purchased rims. Everyone was booked until the end of month. Called Wheel Depot, they said they were busy too, but yes, it could be done today. Dropped the rims and tires, came back and they said they could even install them on my car TODAY. Excellent! Bottom line: on a short notice I got more than I was hoping for. Will be recommending this garage to my friends and coming back for more tire jobs in the future. Thank you guys (sorry, forgot to ask your names, next time...). UPDATE Sep 2019: Needed to urgently replace valve stems on two wheels. Called Canadian Tire: '$80 plus tax, and a couple hours of waiting time'. Called The Wheel Depot: 'No problem, drop by, we will fix it for you right away'. Took them 15 min to fix both wheels, and cost me only $40! Five stars for the great service and impeccable workmanship again!

Eric Winston

Excellent and professional tire shop with fair prices and good warranty.

steve omalley

OK so I hope that everyone takes a moment to read since this is my first review.So my experience went a little like this....I'm waiting at home after the first snowfall of this year and it was quite a bit. Had a guy who was suppose to come down and do my tire change and never showed. I called wheel depot around 5 and they were closing in about a hour, not only did he book me a app for my tire change he got me in that night!! Good thing I lived close by because from the time I hung up my phone I had my winters on within a hour or so...so all in all great service great flexibility and great staff!

Jesse Glasner

Got a set of winter tires there this winter. Great deal and great product. Really helpful and upfront company to deal with. The prices are great and the people there go the extra mile for you. Will be getting my summer tires there this year. Would recommend them, and have.

charles ford

There is a lot of garages that claim to be the best but these guys to me are the best... went in looking for a great deal on 4 used tires and I left with just that.. they fixed me up with 4 amazing used tires and had me on the road in record time!! Clean and comfy waiting room with cable TV makes you want them to take longer.... thanks guys will be back for my winters and I'm telling everyone I know!!!

Moeed Israr

Excellent service, good value.

Mike 839

horrible experience over the phone I wouldn't bother dealing with these people in person...

Nicole Patton

Eric and John are amazing at what they do - I go to them for all my work from oil changes to new alternators

Larry

A little off the beaten path, but once there they took me right away and were able to get me back on the road in very little time. I will be going back when I have tire issues or needs.

M AG

We have used Wheel Depot a number of times for tires and general repairs to both our cars and truck. Our experience has been great each time. They provide quotes for their work and stick by them. I am impressed with the way they look for solutions for hard problems. We have an older truck that needed sensors replaced. The placement of the sensors were difficult enough without adding in corrosion. While others would recommend the easiest for them but not cheapest for me way of replacing the entire exhaust they were willing to replace only the sensors. This took some thinking out side the box and elbow grease but they were able to do it and the cost was much lower. I appreciate their frank discussions about what is wrong and needs to be fixed as well as their willingness to do what is best for the client and not only what will make them the most money.

Zijad Delic

Exceptional and on-time service; honest people, good deals...they are my shop for life :)

Bomer

Only place that can acquire tires asap.

Kimberly-anne Lesniowski

Love love love these guys!! Honest and the best advice! Their rates are awesome and their customer service is by far the best! Have been going to these guys since 2009 and I gladly took the drive from Gatineau! Everytime i called I always got honest answers and honest recommandations! These guys are not all about money they take pride in their work and value your opinion! These guys rock and I highly reccomend for all your wheel and tire needs!!

liam panke

Rude , got screwed on price

K T

My husband and I always receive excellent service here. They are prompt, polite and complete the tire changes at lightening speed. We will continue to bring our vehicles to The Wheel Depot Plus for all our tire needs.

Mohammed Mliton

It was excellent service.

Jordi Ibalanky

Quick service, the staff is friendly and great prices. I highly recommend

Tim Moore

Have know and dealt with Ersin (or Eric) and Johnny for over 10 years. Great guys, that know their business of tires and rims. Highly recommended if you are looking for new or used tires. Very good service.

Leander C

Excellent service, knowledgeable staff and they will make sure you leave happy.

G DS

This is the only place I will ever take my vehicles. The owner, and the staff are very down to earth and helpful and quite frank when it comes to tire pricing etc. They are relatively inexpensive. Most importantly, these guys actually mount the tires VERY well on the rim. They sand the rims or something of any rust very well, and put a good layer of that tire goo on there and I have NEVER had slow leaks from any tires that these guys did for me for at least 10 years now. Definitely highly recommended. (I am in no way affiliated with these guys, they have just always done great work for me and deserve the credit).

Yusuf Yildirim

I have been here 5 years now I haven’t seen any better service around competitive prices thank you for the great service .

Malcolm Latorre

Friendly and good service. Good people.

Jonathan Yule

My girlfriend called this company in search of winter rims for her new car; The Wheel Depot agreed to a price of $35/rim, or $220 installed, balanced, and mounted on the car. I informed them that I could get them installed cheaper myself, however they insisted on installing them and negotiated the price down to $180 cash installed. We dropped the car off and they confirmed the price of $180 installed. After leaving to run an errand, they called us claiming that they were unable to get the bolts off and feared snapping them. They suggested that they just give us the tires on the rims and have them installed elsewhere. Upon returning to the shop, they went back on their word and argued that the price was now $220 and that we misunderstood the price negotiation. They blamed the misunderstanding on the fact that my girlfriend is in fact a girl and "does not understand mechanic or car terminology." To try and summarize; after the company made us feel like penny pinchers for simply asking them to adhere to their original price, I took the tires and rims to my mechanic who informed me of the following issues: - this company does not actually have licensed mechanics as you do not need a license to do oil changes and tire swaps. - there was no issue removing the bolts (as he did so with a hand ratchet) and that there weren't even marks on the bolts from them even attempting to take them off. - the rims did not have the mud (they were used) cleaned off them before balancing, thus not correctly balancing the rims and tires - the left the old weights on the rims and added new ones in a different place on the rim (you're suppose to remove old weights and add all new weights in the same location) As poor as the customer service and the entire transaction was, I am basing this review on the fact that they didn't even try to do what they claimed they would and the job they ended up doing wasn't even done properly.

Paolo V

Quick, friendly, knowledgeable service with prices that match their excellent service.

P Moreau

Honesty is a hard quality to find in a garage these days. Prices simply can't be beat. Thanks again Johnny. Give them a call now, for all your automotive concerns!!! #customer4life

Mark Wells

Outstanding service, incredibly fast. No questions asked honouring a warranty for a damaged tire. Every visit there is a positive experience.

Melissa B

Great experience! Was in emergent need of a second hand tire due to flat. John was great, he took my car right away for repair. He gave me a reasonable deal on a used tire. Also he took the time to look at my 3 other tires, he ended up finding a bulge on another tire that could have blown like the other. He was honest and gave good advice that was cost effective and was able to repair that tire. Highly recommended! Thanks John!!

Maegen Clow

I went earlier this week to get my tires changed over. I was in and out, within 20 minutes. I come here every time I need my tires changed over, and always have nothing but great experiences. The guys are super nice, super fast and just all around awesome. The prices are more than reasonable, and I watch them interact with other customers as well. They never pull the tricks that other "big business" places pull with getting you to spend more than you have to. I will keep coming here and encourage more to do business here as well. Keep up the great work, guys!

Dawn & Kelly

The best deals for tires in Ottawa. Better pricing than the buy 3 tires and get 1 free at a dealership. The owner is knowledgeable and respectful.

phil nice

Day started horrible especially if you have to change 2 tires but after shopping online for prices. Finally came across this gem, fast courteous, friendly and amazing service ill be reco.mending this to all my friends.

brandon Newman

Called these guys 45 minutes before showing up and they had my old tires off and new tires on before I could get back from the atm 2 blocks away. Very friendly and lightning fast, was referred to them by my pops and would refer them to anybody, THANKS TIRE DEPOT

Hamid Ziyati

Very professional management! Nice and welcoming people. Enjoyed my service at this place, I recommend it.

MARCELLIN Ruzindaza

Best price quick service very friendly

Lee Keskull

Cheap tires. Friendly staff

Nino Feraco

Had the guys replace my tires on my corvette was very impressed with their knowledge and skills very guick and clean service would highly recommend them.

Jason Mainville

They did my tire swap this past Saturday when every other shop I called said they were too busy, these guys hustle and get people in and out fast, a bit more expensive than I was quoted at other shops but I'll gladly return to them for my wheels and tire needs.

raymond vradenburg

I have been going to these guys for the last 5 years They have always delivered top notch service along with knowledgeable advice and always delivered with a great sense of customer care.there are three cars in our household and they continue to service all three. Proof of business goes where its invited and stays where its appreciated!!!! Ray

ADEO SANLI

They are professional and friendly. Very good hospitality and the price

Jordan Silver

Knowledgeable staff which delivers efficient service to customers.

Patrick McCarthy

I've come to these guys for tires a couple times and I've got to say it pays to support small business these guys are top notch and you always get a good deal

Nexus phone

Great service! I have gone to them on three different occasions for tire service and they fixed my tires in a short period of time and the price was reasonable. I have been at other places where I waited for 30 minutes for the mechanic to look at my car. Wheel Depot Plus took my car in relatively quickly and was done within 45 minutes-on their busy day.

MrShahmasood

I went for tire and brakes service. Eric, the owner and manager went an extra mile to help me get the best price for the entire job. I will go back again. Highly recommended.

T. Gibbon

I have lived and worked in Ottawa for almost 20 years and I've tried many of the McMechanics, Try-And-Saves, and Mom and Pops. Usually I mix it up and send my wife in as well to see how the staff treats her and if we get a similar price. Sadly there is a good number of bad experiences not only with the companies but with the customers that frequent those places. My experience with the wheel Depot was excellent. In the summer I emailed them for a quote for a range of tires for my Xterra. I explained what I used my Nissan for and what conditions I would be driving in. They came back with with a pretty good deal and I went with it. They were accommodating with me being late for my appointment, they worked fast and precise like a pit crew, and had time for a chat after closing. They stuck to the deal and one-upped the customer service level. I sent my wife back a month later with her Forester and she received the same experience I did. Big thumbs up to Wheel Depot, you are an example that needs to be followed.

Deanna MacDougall

Bought my tires this past winter . Had my tires changed today. Fantastic service , great price , highly recommended them !

Fatih Aydın

This is the best mechanic and tire shop I have ever been. Great and cool staff. Ersin and John was very helpful about choosing the best tires and service for my car at a very good price. Will definitely go there again if my car needs anything. PS: They have a very nice waiting room if you love cars and rims!!

Amanda

Called in at 530pm and asked if they could fix a leaking tire for me as it went flat near by their shop not only did they take me in right away they also fixed the scuff on my bumper with no charge. Thanks Eric and John I’ll be back to put my winter tires very soon.

M Burke

This is my second time going to The Wheel Depot since moving to Ottawa. The first time was just for changing over my tires, the second time I needed new all seasons. I ordered them on Saturday and they came in on Tuesday and were installed on Tuesday. Awesome service great prices and what I like the most is no wait time, I'm in and out in around an hour. I won't go anywhere else they have me as a customer as long as I'm in Ottawa!! Keep up the amazing job guys.

Elizabeth Slade

The guys at Wheel Depot are “Awesome”. They have been my mechanics for many, many years. It is so pleasant dealing with people who are honest, give excellent advice, good service, & are very reasonably priced. Even though they would lose my car-repair business Eric recommended I buy a new car; which I did 2 years ago. I bought what he recommended. I am so pleased with my new vehicle. Thanks Eric!!! I book my maintenance appointments with them as the price is quite a bit less than the Dealership price. Keep up the good work guys. See you soon!!!

Sameen Sohayel

Quick, professional and friendly service, very happy with the work they did on my vehicle

Paul B

Went to Wheel Depot when I noticed my tire was losing air non-stop even after refilling w air. Wheel Depot examined the tire and noticed a nail lodged in the tire. They removed and recommended a patch since the tire still had lots of life left. How many other tire places would have done that...as opposed to making up a story that the tire can't be salvaged and trying to drum up some new tire sales! Go here if you want to be treated well and honestly!

T.A. Smits

Bad Tire experience In my 50 plus years of owning and operating vehicles...I can honestly say this is by far the worst 'tire' experience I have had to date! On Saturday afternoon (June 9th, 2018) I took the car in for a 'slow leak'...for which I was charged $28.25...it was not fixed properly nor balanced as it should have been and all the while I was told that the tire was old and cracked which was not the case at all. It is a given that the sealant lets go on 'mag wheels' now and then...only to find the tire flat again the next day. It being Sunday and an appointment to go to I inflated the tire and some 3 hours later it was flat again. The next day, both my wife and I had to take buses to go to our early morning appointments because the car could not be trusted. The same afternoon I went back to The Wheel Depot and found out that as a result of the tire running flat a number of times the rim had damaged the 'sidewall'...so out of frustration I bought 2 'overpriced' used tires one with a nail in it and the other with a screw in it! And now it gets even stranger....the so-called technician...instead of checking the tires for imperfections and or piercing objects just put the tire(s) on the rim(s) and put it/them on the car...Luckily, I was nearby so I was able to stop him in one case and had the tire plugged before he put it on the car. In the other case, I asked him take the wheel off and check it out and lo and behold there was a nail in the tread part...in which he put a plug…and in the end he didn’t even put the same amount of air in the tires. All in all it was a very frustrating and expensive experience to the tune of almost $200 that started as a slow leak around the rim that could have been fixed easily and inexpensively. But now I have a big mistrust of this business which specializes in tires and wheels especially for 'high end models.' Rest assured I won't return there anytime soon!

Ali Emre SELÇUK

Excellent service. They take a great care of both you and your car. Very friendly employees.

Steve Fortin

Great and friendly service fast and efficienct

Hasan Yavuz

I highly recommend this place. I've been to The Wheel Depot several times now over the years for various vehicles and have had only positive experiences. These guys are very knowledgeable, experienced and honest. This is the place to go for anything tire and rim related.

hasan collak

Great quick service good prices.

Melanie A.

Best tires and best service ever! I don’t trust anyone else with my car. The guys did not make me feel like a woman walking into the garage like I have experienced in other places.

Chris Deas

I have been getting tires for both my cars for several years. Always great service as well as help defining what tires best suit my needs. Today while having new summer tires installed on my car they noticed a mechanical issue that needed addressing. I wasn't expecting that but the advance notice will save me an even more expensive repair down the road. Thanks again.

Fahad Khalaf

Wheel depot is absolutely the best there is. They recently helped me out of a tire jam ( I bought rims from another place and I regretted it immediately, so the tires won't fit in that rim, they made it fit. I'm very thankful for their services.

Hinka 1

Glad I found this place, great group, friendly, fast same day service, go there once you’ll be back for sure and recommend it to others ????

Omar Mo

Amazing experience!!! Really felt vip here, guys go above and beyond. I love my new tires. Wheels balanced right the first time, as it should be. Definitely will be returning to purchase winter tires as well. Very Pleased THANK YOU!!!!

Richard Eagle

Hands down great customer service and pricing! Been here a few times for the season swap and the staff and management is phenomenal! Highly recommend!

Matt Morgan

Honest, Fast, Friendly! The Wheel Depot suggested an affordable patch when I found a skrew in my tires when other places wanted to sell me a whole new set of tires. Legitimately want the best for their customers. 10/10 Would Highly Recommend!

Ayhan Aripek

Wow this place is great ,I was so comfortable I fell asleep in the waiting room.

saf fsd

I would not recommend this shop. They charge you a lot. They charged me for premium brand and put the cheap tires.

Priya Sharma

I used to be a sucker for dealerships. They people were always unhappy and just didn't care. Went into Wheel depot off a recommendation from a friend and honest and just overall helpful. Definitely moving all my business to the wheel depot. Winter tires - best service I've received.

jean col

Scammy. Word of advice: ask BEFORE ANYTHING IS DONE how you will be able to pay. Request a bill, too.

Alistair Thorn-abbott

Went into the wheel depot with a valve broken in my tire.very helpful staff.they took care of everything.very reasonable price.i highly recommend the wheel depot to anyone who needs any kind of work on tires.very well done wheel depot and thank you. Alistair.

Arthur Nause

Eric and company bent over backwards looking for uncommon rims, to say the least (18" to with a lug pattern to fit a 2012 Armada - normally a 20" wheel). It wasn't quick or easy, but rather than tell me to look elsewhere, they tracked down a complete set from two different suppliers to make sure I got what I needed. They also had the best price on the winters I wanted - which also had to be brought in on special order - and had them mounted and ready to go within hours of receiving. As a result, my last visit to have the wheels switched on the car took less than 15 minutes with no appointment. I definitely recommend them.

Levent Sarı

Great service and good prices I would recommend to anyone

Luka Normandin

I called to inquire about purchasing winter tires and they didn't seem to want to take the time to answer my questions. I would have proably gone there to buy my tires had they simply taken the 5mins necessary to confirm that they had what I was looking for.

g force

Always excellent service over the years. Always accomodating and willing to take on customers on short notice during the busy winter season.

Thomas Pizzuto

Brought in a hyper black wheel with bad curb rash, the repair job is immaculate and despite how hard the colour was to match you can't tell the difference from OEM colour. Would recommend these guys to everyone.

Ryan

Went in for a routine wheel change, tried this shop because all others were too booked. No tire replacement needed. Was told it would be around $40 (the regular price I’ve had from most shops in Ottawa). When I arrived, the customer service was rushed and sketchy. Efficiently done, however, they charged me $110 +tax. Told me that balancing the wheels is extra and because my car is a VW, it’s more difficult so it costs more. Costco charges $25 tax in and I’ve been to other shops that charge under $50 taxes in for the same service plus some. I now understand why they weren’t fully booked. Would not recommend.

Jason Sadrian

Great deal and great service. I just bought a set of 4 Maxtrek Winter tires For my 5 series BMW, after using them for the first three snowfalls of the year I can say that they are fantastic value for money and plow through the snow no problem!

ERCAN BAŞKURT

Excellent service honest trustworthy thank you guys

Sharri Hunter

Went to buy winter tires and have them put on rims. When we called, they said they take credit card but when we went there on a Friday, “their machine was broken” and asked us to pay cash or etransfer. I said no, I will be putting it on credit card so he said to call on Monday to see if the machine was fixed. We called on Monday and was told Tuesday afternoon it would be fixed. At this point they had already put the tires on our rims. On Tuesday when we called, the machine wasn’t fixed but he said he can borrow a machine but it will cost us an additional $45 for every $500. That’s an additional $90. We told him no that’s not right and said we would pick up our rims and go elsewhere. We were then told, it would be $90 to remove the rubber from our rims. I was beyond frustrated at this point so we went in and paid cash but will not be going back here ever.

Odudu Omah

This place is a scam, they know how to convince people by telling them other mechanical shop don't know what they are doing that they are professionals and knows better, they lie a lot to the customers, I brought my car there and I ask for the price to repair my bent wheel first he said $119 plus tax and I said ok, ask for the alignment he said $99 for an alignment I asked again if that was the price he said yes, Then I ask what it will cost to change my 2 tires on my summer rims he said was not sure because the other guy who fix that was not around and I said cool let me know the cost when he gets back and he said okay, I went home leaving my car there because he asked me to leave it for them to check what needs to be done, Just to be clear my car was drivable just had my winter rims and tires on because one of my summer rim was bent which is why I went to their shop to fix it, So I waited for them to call me with the estimate for the total cost and they didn't call me after waiting 4 hours I called them and the guys said they are still looking into it and they will give me a call in 30 mins, I waited an hour still no call, I called back and he said they guy working on it was not there, ask me to wait for another hour i did and no call from them, So I called back and i was upset and the guy said to come to the shop they have finish fixing everything that the car is good to go i was like what..... you guys never called back and give me the break down you went ahead without giving me the breakdown of the cost. so basically my cost was going to be $250 if the repair of the rim is $119 and the alignment is $99 which I have budgeted for. But when i got there they slam me with a bill of $526, my price was doubled and i was forced to pay it because the cops came and they could do nothing as it was a civil matter, i didn't trust them to leave my car there because they could steal parts from my car. The most painful part was that my car wheel was not fixed properly and the alignment was not done, all am I am waiting for now is the civil court to help me get my money back from this thieves. the police never sided with you and they advice me to take legal action because you forgot there was a conversation we had where you guys said you never confirmed the price and assumed because i brought the car to your shop it was a confirmation to make any changes without speaking to me. Very soon you will get service by the court in Ottawa and more evidence will be reveled how you scam your customers

chris jaime

I always have a great experience here. Prices are fair and I never feel like I am being taken advantage of with excessive upsells. Always busy, but always available to fit me in. Great work guys! Kathleen

BC CB

Ersin and his team are really professional people. They did a great job on my Camry. They are friendly and knowledgeable people. They ordered my spare parts even before I arrived so that I don't wait for the parts to come. Thumbs up‼️

Mike Wyler

I needed some winter tires installed on my sisters car . A friend recommended the Wheel Depot. So I decided to check them out. Not only did they get me tires and rims I needed in a few days, they installed them quickly and efficiently as well. I checked around before going to Wheel Depot and they gave me the best price hands down. Best service I've come across in years. I will definetly be getting my next set of tires at The Wheel Depot. Thanks Eric and the guys Satisfied customer.

noobytech2 xlt

Just got my tires changed, they gave me a price then when its was done they added more but not telling me there was extra cost, scammers and stay away!!!

Main acount

professional and fair pricing

David

These guys are like a well oiled machine...what a smooth and professional runing business!! They removed 12 seized/stripped wheel nuts on my Focus at no extra charge while I sat in their 5 star super clean waiting area equipped with leather couches, screen tv and candies!!

Danny Tahan

Where do I start? The wheel depot is the best shop I've been to in my whole life. From staff friendliness, to great prices. They truly are the definition of hard workers. I was there just last week and I felt like I won the lottery because the smile that I had was one of a kind. I even believe that they don't believe 5 stars, they deserve 1000000 ⭐️

Jodie Ladurantaye

I have been going here for 5 years now and have always had great service and honest discussions on my available options. I always recommend Wheel Depot to my friends.

matombe lion

Excellent services

Shyam Kolaveli

Totally unprofessional people and I don't recommend them! They took my rims and held hostage. They did not honor the price we agreed on and also threatened me. Had to call the cops the get it sorted. Don't fall for this guys BS. He is been in the business of stealing and lying to people for 13 years. Its not the 1st time I have repaired the rims. This guy quoted me $129 and charged me $280. Very disrespectful and a man without honor. Deal at your own risk. BTW, most reviews here are paid reviews

Jimmy Carter

Quick, fast, effecient.

Trevor Kuhn

Always great service. Used them for rims the other week. Competitive prices.

Hvy Kvy

I went to the Wheel Depot to get winter tires for my wife's car. Very friendly and helpful staff. I went back during lunch and waited 20 minutes or so, while they changed over the tires. Great Service. I will be going back there again.

Zeynep Celik

Nice and friendly people, reasonale pricing, speedy repair. Thanks Ersin.

SteveM Blais

Very happy with service. Very prompt and courteous and reasonable price on 4 all-season tires.

Wahhab Tariq

I had received a quote over the phone that was not the same as when I got there in person. The boy that I was talking to had a bad attitude problem, so I left. I would rather pay someone else a few extra bucks to be treated with respect..I will never return.

Roxanne Sheffield

I have used this location for all of my tires for several years.and recommended them to my kids and friends. They are always accommodating and have you in and out in record time. Their prices are good. I highly recommend giving them a try.

tayfun stone

Fast service friendly staff and i can tell they dont do this for the money .

James Daly

Came in with a flat asking for a new tire but the staff suggested I fix the old one. Within 20 minutes the tire was fixed and put on the vehicle for a very cheap price. Great service!

The Great Lesson

Good solid work from 2 hard working guys, prices are cheaaap!

Claude Who

I have been a customer for a few years and of course I have tried other garages around town and none can match this. The staff are very friendly, knowledgeable and helpful. To my surprise they also do car repairs other than tires and rims. There are no hidden cost and prices are the best in town. If they say they can get your car in they will make sure they complete all jobs before they close for the day. The wheel depot is the first place I call for all my car repairs and it should be the first place you should call as well. You will be glad you did. Ollie

elizabeth broadbent

this place is amazing whenever I need them they are there for me I can go into the business and they always help even if there is a bit of a wait it is worth the wait

Elicia Merkley

I dropped my car off with keys into the box by 8:30 as they open at 9am. I received a call to verify what I wanted done and was given an ETA. It was a quick turnaround. Great service and prompt follow up. Pro all the way!

Sara T

Amazing customer service, and great prices!!!!! Thanks for being honest and reliable!!!

JP Yong

Dealt with Eric for winter tires for my BMW as well as repairing and painting my summer wheels. The winter tires are great (got them on early due to his recommendation which saved me waiting which was fantastic) and the summer wheels look perfect. Thanks!

Sam Z

The guys are excellent, knowledgeable and always willing to help you out. They always give a straight answer and good advice!

Cindy Goyette

Purchased regular and snow tires on rims over the years dealing with Wheel Depot. Excellent to deal with. Fast and good work. They have a comfortable waiting area with tv. Great prices and will order tires if they don't have them in stock. Highly recommend them to anyone looking for a good tire shop!

Marc Mcgovern

Really good prices, honest and caring workers! Bailed myself out several times right away with no appointments! I take all three of my vehicles here and suggest everyone do the same! You won't be dissapointed!

Alex R

I love Wheel Depot. Bought several sets of tires and rims and always had great service. Eric is very knowledgeable and takes the time to share his advice. Lots of tire options to meet all your needs.

Emel Diaries

I have been here about 5 times they are very professional . I would recommend to friends . Their prices are great and the Wheel Depot Plus program which is free , you would leave their with no worries thank you guys .

Aaron Artindale

Great service and good prices. Quick, and nice waiting area.

John Foubert

Great to deal with helpful and informative.

Jon Will

Their price is certainly on the high end, much more expensive than Frisby Tires which I have been going for some years and happy with their services. Unfortunately they (Frisby Tires) have been booked up for one week. I didn't want to wait so ended up going to another shop. I have just realized that the Wheel Depot installed my tire in a wrong direction.

R G

Been coming here ever since I moved to Ottawa in 2015. The guys here are very friendly, knowledgeable and professional. The service is always quick and most importantly done with care. Thanks again guys!

Kai Niittymaa

Very quick and easy to deal with, had a great time and would recommend anyone to go check them out

Manish Bhasker

Knowledgeable and direct staff. Service was quick enough and the tires run smoothly with no issue 5 days post. I purchased secondhand 17' michelin low profile tires w/ approximately 70% tread (advertised as such). The tread was good...maybe a little too generous re 70%, more like 60%. But overall good experience, good tires, good to go!

Larissa H

Best place! Honest fair and friendly staff, very knowledgable and helpful. Prices are lower than any dealer or shop I've been to and service is great! Will continue to return every season. :)

Throwaway 613

These guys specialize in tire swaps and oil changes only. They are not licensed mechanics. So any work you want done other than that, is at your own risk. Most times they will take your vehicle to another shop. that shop will complete the work and bill them. They will pass the billing over to the customer and skim off the top. Hard to prove the skimming but you see it in the billing. They claim to have the best tire deals. Maybe in the past but not anymore. There are other shops in town that are just as competitive. Just have to look. For a growing reputable business that still asks their customers for cash payments for both sides to avoid paying the taxes, says something. Not all customers get this treatment. But i've seen enough, that they use this practice with their regulars. I know this for a fact as I benefit from being a regular. Which leads me to believe that if their willing to cheat the system, how much are they willing to cheat their customers. I'm not trashing the oil changing service as I know the prices for oil changes and am comfortable paying the price for it. All these shops like to overcharge to a degree. Some get away with it while other's dont. Also, for a business to respond in length to these 1 star reviews outlining the details of the issue and at times, attacking the customer's character just shows how petty you guys are. You guys are supposed to take the high road. I choose my account name for a reason. See you guys next month for my oil change. :)

Er Tr

Very professional and cheap pricing .

Alexandre Germain

Good prices, very friendly service. Even pulled out the grill to make my kid some burgers. Highly recommend.

Greg Brown

Knowledgeably answered any questions I had about various different winter tires. Provided a range of different options for my vehicle. Super friendly and accommodating for my schedule to get the job done quickly.

Matt Said

The worst of the worst. These arrogant service people do everything to make their customers feel stupid and don’t have any interest in doing a good job. They just argue and try to yell overtop of questions. Furthermore they quoted $15 for a plug and ended up charging $45. Unacceptable. Avoid at all costs.

Kyle Black

Great experience. Had a flat tire, they were very helpful and friendly got my tires changed in no time. Great pricing on tires!

Mustafa S

Excellent service.

Katrina Desormeaux

I was very happy with my first visit to the wheel depot. I'll be back for sure. The service was quick and pricing was excellent. My car runs great now. :)

Fecri Kaya

smiling and fast service ????

Fatih Yuce

Good service good price clean shop thank you so much

karen cohen

Terrible place that took advantage of a female that does not know much about repairs or cars. Priced changed at completion of work and i didn't get the service/tire I was told from the get-go. Because the tires were worn down for the safety reasons I had to get them replaced again.Setting me off a couple hundred. * I'm definatly not a competitor and I will not post any more info aside from my name as you can see. I was in mid month of August. If I voiced my concern at that time and was treated like I made the mistake why would I give your business another chance to fix my issue. You can't put a price on safety and to know my tires are done properly now is worth any type of refund. I went in looking for quotes you were definalty the cheapest and that is my fault because in the end it would have been cheaper to get my tires done at the most expensive place then fall for your business sales tactic against at female !

tie Situ

Incredible fast and good service, I was in a rush to head out of town and forecasted freezing rain warning and they were able to find me a set of winters for my Toyota Venza and installed within an hour. I'll definately go back for future tire needs.

Jesse Burdecki

This a great place to go for all your tire needs. We've gotten two sets of tires here now, snow tires for our little car and a set of all terrains for our SUV. Both times the service has been exceptional. The staff are extremely knowledgeable and will go to any length to ensure that you make a well informed decision when you make a tire purchase. Our tires were ordered in and installed very quickly and for a very reasonable price both times.

Seve

The owner and the staff of the Wheel Depot Plus have always provided my family with Honest, Knowledgeable and Trustworthy information with exceptional service regarding all of our tire needs. New tire prices were the best in Ottawa and seasonal change overs have been quick and affordable with customer safety always their primary concern. I have never hesitated to recommend them to family, friends and co-workers because of their courteous and conscientious service.

Dennis Fazekas

Great service! Great guys!

Krissy H

** Highly recommend this place** Always my go to for tires! Johnny is amazing, I trust whatever he recommends and feel very confident in his knowledge. Always the best prices, been going here for years.

John Pinke

Great, Fast service. the staff was very friendly and knowledgeable.

ibrahim cakmak

Very clean shop and very friendly and helpful great prices.

Firas Ridha

I have been with the Wheel Depot for about six years. They are experts, honest, and tell you what is exactly wrong with your car (they do not make extra stories like some other mechanics). I will never change them. They are always the best service I can get for my car.

ZAIN MAHMOOD

Excellent place to get quick tire change. Have been coming here for 3 years and they have quick and timely service.

Tony-O Gaming

Very fast and comfy clean wait room

danny english

Just got my winter tires swapped over that I bought from the boys at Wheeldepot 2 winters ago and I was surprised to see that not only were they amazing in the snow but there was still tons of tread left on them. Maxtrek m7's were by far best money I spent on winter rubber highly recommend them to anyone looking for winter that out preform their cost and won't empty you pockets. Thanks boys...

Chuck Ford

Guys were great got the job done and in record time. Great price for great service you pay for what you get and you get the best service in the area in my opinion. Thanks again guys you gained my trust with all my vehicles.

Anthony

I have been coming here for years. Good prices and very knowledgeable.

Drew Kelsall

Bought a set of tires here 10 months ago; staff was very helpful and I was very satisfied with the price. Fast forward to yesterday when I discovered a slow leak in one of the tires (nail). Took it in to The Wheel Depot without an appointment and not only did they fix it immediately, they didn't charge me for the repair as I had purchased my tires there. Needless to say I will be going here anytime I need anything related to my tires/wheels.

bivdaddy t

Great experience at The Wheel Depot. They know their tires and are very friendly and courteous.Nice guys, had me in and out in an hour. they know what they are doing and don't beat around the bush. I recommend them to anyone looking for tires.

Youssef Kassis

The guys at the wheeldpeot not only know about tires the day i went in they were crazy booked they and still managed to fit me in and get it done in record time. Well recommend them to everyone i know.

berkay winston

Just moved to Ottawa from bc a little over 5 months have been trying to find a shop that I would feel comfortable leaving my jaguar for tires. Went to see many places but after going in to the wheeldepot and seeing not only a spotless garage, a very comfortable and professional waiting room I was sold. Not only did they service my car as if it were theirs they took the time even though they were busy to give me a lot of info on restaurants and things to do in Ottawa. Thanks guys will be coming back for all my vehicle needs.

H A

Professional-quality service with fair prices. Friendly and knowledgeable staff.

Chris Cyr

2 rims bent got them fixed they were fast and good price I’ll be going back for rims once the weather gets better just after spring

Kevin

emailed them and got quoted $5/tire to unmount. and $5/tire to mount. emailed them on monday to book an appointment for Saturday. They said no appointment needed, just come on in!. I got there on Saturday, was told the machine was down and to leave my tires there with them and they'll get it done for Monday. Ok no problem. Monday rolls around and they aren't done yet. Tuesday I have to call and they said they're done. I get a buddy to pick them up for me. only to find out it comes to roughly $18/wheel to unmount. I was thinking everything would be about $70 at the original $5/tire quote. But total came up to $220...safe to say I will not be going back. Update. They scratched and chipped my wheels too...

CT V

These guys are great! I have been coming here for years. They always take care of me or anyone i bring. With fair prices and assessments you cant go wrong! They did an amazing job on the new tires check it out on there Instagram Red Ford Fusion.