Reviews of Continental Tire Canada Inc. (Tires)

Limo Dispatch

Bought a Suburban got continental crosstrack on it, started making a noise at 40k, asked dealership they referred me to continental America, then came the so called inspector at Canadian tire to check finally saying that they were not original product ....I am completely confused as why such expensive tires cant last 40 -60k. Very un happy... finally asked customer service to give me some discount over new tires again getting a negative answer. NEVER BUY CONTINENTAL TIRES OTHERWISE YOU WILL HAVE THE SAME FATE. MAKE SURE YOU NEW CAR DOESNT COME WITH THEM AS THE WARRANTY SUCKS

Pete

Tires seem alright. The rebate program is not trustworthy. So if the rebate is the reason you are choosing Continental, keep looking as there is high probability that a random reason will be used to deny the rebate. Basically, if purchasing on price alone, do not count on the rebate to reduce the cost of the tires.

MISYYZ

Great company, great product lines and wonder service.

H. Ganson

I purchased a new tire Continental contipro on April 15th 2019 from Canadian Tire at lakeshore and on April 26th 2019 tire pops up and beyond repair Canadian tire refuse to refund or replace $250 down the drain never buy or recomend to any one.

mariya

Bought Continental winter tires last year in December at Canadian tire for the reason that I would receive a rebate. Canadian tire told me I would get the rebate within 6 months. Went home with my receipt which I was given and filled out the application online. Everything went through and I was given my tracking number for my rebate and continued to wait for 6 months. With no rebate in sight I decided to contact customer support at Continental. The representative told me that because I didn't include the itemized receipt the rebate was cancelled. He went on to tell me that I should have received an email or notice in the mail. However, I did not. My phone number was on file as well and I did not even get a call. Poor customer service on your behalf, seems to me the company will find any way to get out of giving people money back. Being a new car owner and buying tires for the first time and receiving this kind of service I am truly disappointed. *UPDATE* I received my rebate in the mail a few months later! Thanks!

Tony Zucchero

Do Not buy Cross contact winter tires rubber to soft they wear down to wear bar after 1 year …

Robert Sevigny

My Daughter just perches 4 new tire at Canadien - Tire store and thew were made in 2016 these tire have lost 2 year in a 8 year shelf life i was not there at the time ave perches i wood of refuse the tire is there something that cane be done before we inform the news

Chelsea Briscoe

I went to Canadian tire last year in the spring to get two continental tires for the summer. Haven't even driven much especially with covid too and one of the tires have worn out already. 150 dollar tire already done. Very disappointed on the quality of tire. First and last time buying them. Only lasted one year.

Jordan Gillespie

Everyone I have dealt with at this company has been amazing! I have Conti/General tires on both my vehicles (summer and winter) Never had a problem with any of them at all.

Amna Rehman

Just bought Model X. 2 tires popped in under 3months. In 1st issue Continental Tire sent me three times to get the tire inspected. None of the dealers knew why I was there or that they were Continental's dealers. When I put my foot down at New Millenium Tires, Continental finally sent me to Canadian Tire who sent the tire to their inspection location. I lost 3 days worth of pay for Continental's negligence. In 2nd issue, Tire had no air leak so Tesla service technician couldn't figure out why and where the air was leaking from. He eventually had to over fill the tire with air to see why the tire was not staying at 45. It popped in the service center in front of 5 people while tech was explaining to us that he has never seen something like that. With no air leaks the tire just bubbled when tech over filled it with air and popped. Tesla said tire is not under their warranty so manufacturing warranty may be my option. I called Continental Tire support and they said Tesla should be able to cover manufacturing warranty by sending the tire back to Continental. I was lucky that the tire burst while the tech was showing me so I had enough heads that witnessed the manufacturing defect play out live. Next phase was Continental and Tesla arguing about who would send the tire back and how to get the credit for it. Tesla argued that they don't do anything with tires and I am on my own now to take it where ever I want while Continental on the phone said that Tesla has 100% full option of sending the tire back but they CHOOSE to not do so. After 1hr of arguing Tesla agreed to send it. At the moment Tesla will be sending the tire to Continental service center from where Continental would issue the rebate back to Tesla and then Tesla will reimburse me, that is if it's inspected as a manufacturing defect. I have paid $525x2= $1050 for the two issues now. In short, Tesla is using the wrong tire for Model X. Either the 275/45/20 110V are not equivalent to X's weight or Continental's Conti Cross Contact LX Sport is a garbage tire that doesn't live up to it's name/value. I understand that this can happen to anyone at anytime but after driving for 30years on the same roads and never ever experiencing it with other manufacturers, it is HIGHLY UNUSUAL that the same issue happens to a car in under 3 months. At this rate, if I die due to an accident that is due toTesla and Continental's negligence and poor quality this review will stay as my caution to all other living beings. I cannot stress on the fact that these two companies need to look into their products before more accidents occur and may lead to fatalities. Waiting to see what sort of a response I get from both or either of them. A shocked, scared for life and highly dissapointed mother of 2 young children/passengers/ consumer. #tesla #continentaltire

Dominic Noiseux

(Translated) Postal discounts with prepaid cards via The Hunt group are a scam, nothing more. Tires purchased in fall 2016 and still received nothing !!! Whenever I call, they tell me that there is an error in my address and that it will take 6 weeks before receiving the card. They can't call me back to tell me when they'll finally send the card ... Can't transfer me to a superior ... Rotten service ... (Original) Les rabais postaux avec carte prépayé via The Hunt group sont une arnaque, rien de plus. Pneus achetés à l'automne 2016 et toujours rien reçu!!! À chaque fois que j'appelle, ils me disent qu'il y a une erreur dans mon adresse et que ça va prendre 6 semaines avant de recevoir la carte. Ils ne peuvent pas me rappeler pour me dire quand ils vont finalement envoyer la carte... Ne peuvent pas me transférer à un supérieur...Service pourri...