We have the feddbacks of real people like you who consume the services of P.T.S. Tire Shops (Tires) in the area close to North York (Canada).
To this day the business gets a rating of 4.5 stars out of 5 and that rating is based on 101 reviews.
As you can see the average score it has is nearly the best, and it's based on a high number of reviews, so we may be pretty sure that the evaluation is very faithful. If people have bothered to evaluate when they are happy with the business, is that it works.
You know that we don't usually bother to write scores when these are positive and we usually do it only if we've had a problem or incidence...
This Tires is classified in the category of Tire shop.
My tire pressure warning light came on recently and I took my suv to PTS Tire shop. The owners Paul and Kathryn are very friendly and everyone was very knowledgeable. They found a screw in my tire and had me patched up and back on the road within 30 minutes. They were completely honest with the work that had to be done and the pricing was amazing! I highly recommend PTS for anyone looking for great quality and customer service when it comes to their tires!
Even with the proper tire size/information they ordered rims that did not fit our SUV ... not once but twice. On our second visit we asked that they do an oil change while they dealt with the tire issue - but they forgot to do it. Their first come first serve process means a minimum 2 hour wait time. They are so incredibly disorganized - I’ve been told this is a recent change because of new owners. Prices are affordable, but beyond that they offer 1-star service.
It was my first experience today with P.T.S. tires and it proved out to be a really good one. Very nice service and they take care of your car needs in a professional manner. The owner is really understanding and he ensures his customers get more than what they pay for. Highly recommended for your tires, engine oil, brakes, etc.
We had a disastrous puncture in one right front tire on sentinel road just near by the PTS Tire and Lube. We went there to repair the puncture. They made us buy 2 completely new tires and installed them right away. But that's not very bad. What happened later was the sensor from one of the tire stopped working after a day. When we took our car to the dealer, we found out that when these PTS Tire people removed our punctured tire from the rim(wheel), they broke a part of the sensor which eventually led to breaking and failing the sensor completely after a day. Not just they broke the sensor but failed to inform us about it. If I had known about it right away when they cracked it, Dealer service center could have repaired the sensor. Thus, I went to solve one problem and they just created more problem for me. Visiting this place is just waste of time and money. I give them 0 stars.
Bright people. They do repair too.
Friendly and prompt service. Prices are very competitive.
Great friendly honest people
Good services....
Very easy people to deal with and they very knowledgeable about what they do...for sure coming back ;)
Very happy with the service. I was very hurry to go to work when I found my front tire is busted I come to this guys and They found 2 used tires in amazing condition and installed them in 20min. Very good price and very fast service..
New owners and very nice to deal with. Took our truck in for a change over on tires. Good prices. Give them a try !
I got fine because they left broken air Gauge Totally Careless
Got summer tires of my SUV changed and they professionally checked the vehicle for free. Very professional new management.
Do not trust these guys. Complete rip off. I called them asking how much to install tires for a truck and they quoted me over the phone so I dropped off the truck and they did the install. Once I returned they caught me off guard and charged me a whole new price saying “oh we had to do the balancing and we had to do the torquing” and some next b.s. I work at one off the best automotive shop in the city and I know for a fact torquing is part of the install. Never going back and I hope these reviews help other to notice not to go there as well. Thanks
I used this shop years ago when it was under different management. Service was excellent back then. I needed the service done again and remembered them from last time. Realized that the shop was under new management now and all I can say is wow! Even better service, and an awesome couple running it! Paul and Katherine, you have a new customer for sure. I have already posted it on my Ram forums and hopefully it'll send more business your way!
Just had the snows OFF, and the all seasons put back on the Metris VAN done at PTS. The new owners, Kathryn and mechanic husband Paul are great to work with. They're pricing is fair, the work is done professionally in a timely manner and their team really do know tires and what needs to be done. Small business, shop local, support your neighbours.
Great service, I got my winter tyres changed out for some all season tyres and an oil change done. I did not have to wait. Price was very affordable. The staffs are very knowledgeable and also gave me some very resourceful tips on maintaining my car’s engine life.
Fast and cheap. Nice
amazing quality and price. staff were friendly and helpful!
Came here to get my winter tires installed and balanced. Found them very efficient and friendly. Will come back for sure!
Great customer service they made me feel at home and the price was very reasonable.
Got a new set of winter tire for my BMW M4, great customer service and good price
Great service... Got 4 used like new winter tires for amazing price. Great stuff and fast service...
Fair pricing, honest staff and a great help. Saved me in a pinch, in and out in 15 mins. Thanks PTS
Great customer service and charges decent prices.
Unprofessional , unorganized ,rude This is a tire shop and they cant even install tire properly They damaged my car and sayin it was already damaged. Don’t recommend this place 100%
Always ready to help, always find what you need, very good prices, professional service, very friendly guys.
i remember that my uncle used to own this shop my dad got discounts
me Hamid, the owner as always accommodating and helpful , easy to go in and out with reasonable price .
Good and friendly service.
Best tire store been going there for 10 years
very good and professional
Such a lovely couple to talk to! Very fast, efficient, and squeezed me in even while busy. Pricing was very competitive and the cheapest out of several nearby mechanics that I called. Will definitely be returning if my car has tire issues again!
Good place to buy used tires
Good staff
Professional, helpful, and friendly service from the new owners! Highly recommend.
These guys are very talented helping and devoted their work
Owner seems nice...good prices
They had the right tire and could install it on my f550
Got 2 tires installed and an alignment done on my Santa Fe. As having bad experiences with other shops. Paul & Kat were a pleasure to deal with. I got a good vibe from them as soon as I began speaking with them. The techs were experienced and quick. The prices were fair too. As myself being a mechanic in the past I knew right away that they were truthful & honest people. I will be going back for my automotive needs.
Been going here for 30 years from when it was phil's tire. Went in today and glad to see Lou is still there, hes the only guy I let touch my tires hes the man. The prices are good aswell, old school style shop that does good work and doesn't mess people around.
Excellent shop with great customer service and very reasonable prices. They did a great job.
Very professional and friendly owners. Bought used tires for a very reasonable price. Thank you Katherine and Paul
Not good!!!
P.T.S Tire Shop did an amazing job with my tire! The whole team was so great - especially Paul and Kathryn. The service was fast and reliable, and the price was on point! I would 100% recommend their services :)
New owners are delightful. Brought my oil and filter for them to change while visiting from New York. Thank you for the great price and service!
Excellent service
Kathryn and Paul are absolute gems! Honest and kind people are hard to come by these days but from my first encounter with them today, I can say that they embody those two characteristics. Their mannerisms, their customer service skills were all top notch and I recommend everyone give their shop a visit for all your tire needs. Thank you both so much for the excellent service today and to Paul for the information and knowledge he shared with me concerning tires, I truly appreciate it! Abigail☺️
Fantastic service and prices. Just go before peak tire changing season because they can get pretty swamped.
I had a flat tire, changed it right away. Good service.
Jeremy is the man, he always fixes my trucks right away for me. The old guy in the office isn't very good, often gets confused with what I am asking for. If I only had to deal with Jeremy, 5 stars!
Excellent service
Bit of a wait but amazing service. My money and my car goes to PTS!!!
Fantastic! The owners are friendly, prices are reasonable and they are honest people. I would definitely recommend this location to friends and family!
The new owners seem like good folks, they bought the shop not long ago, and are dealing with some old business. That said they are focused on taking care of all the clients, old and new. They kept most of the old staff, which is admirable, so there are familiar faces in the shop. I'm happy with the customer service, though there have been bumps in the road (lol), the team there has done all they could to smooth things over.
Amazing Services. I got flat tire at 7pm and no where open. I called PTS Tire and one of the owner pick up the phone and they help me to fix it right away even the store already closed. I would recommend all my friends to come here for any tire problem in the future. Thank you so much and I really appriciates your work.
Honestly 5 stars are not enough, if I could give 10 stars I would! I have been there twice for two different issues with my rims/tires and I have left each time absolutely blown away by the amazing service! First off, Kat and Paul are the …
Excellent customer service paul and his wife are so friendly I would recommend this shop to anyone. They did a really good job on my tires.
Good customer service
Great service amazing price good Custmor service ????
Excellent service, friendly staff and professional attitude to work.
These guys are the worst. Brought my car in to get a tire patched and realized a scratch on the car that I know for sure was not there... I washed the car in the morning and my car is scratch free. The woman tells me that they didn't touch my car nor move it.. so i asked her how did you patch my tire? on the street? Just admit the fact that you scratched the car..done deal. but lies after lies with these people. unbelievable worst service ever.
Great experience at PTS. Provided me with great recommendation on tires. I shopped around and decided to go with PTS for fair price and quality tires and service.
First time visiting this shop, and I was surprised at the amazing service; the owners Paul and Kathryn are very friendly and the shop did an amazing job installing my tire and tpms to my stinger. Definitely will be coming back.
Good service
Got my tire repaired here a couple weeks back and it has not had an issue since. Tire had a massive nail stuck into it and One of their tire techs fixed it quickly and for a very reasonable price (Half of what other tire places) were quoting me. ill be coming back for more business in the future!
I filed a POLICE REPORT because they "stole" my summer tires (Audi S5). I will post the police report later (on another laptop). If anyone else had their tires go missing, please leave a comment.
Stay away! Don't make the same mistake I did. I had 4 tires of my tires upgraded to winter tires. The next morning when I woke up, one of the tires was completely flat. I called in, was brushed off and made me sound like I was lying. I went in, waited over an hour for my issue to be resolved The icing on the cake was when I finally proved to them they had sold me a shotty tire, I overheard one of the workers say "If he's complaining, have him put on his ****in tire" This place is poorly run and the customer service is atrocious to say the least. I would urge anyone considering them, to reconsider. I'm not one to go online and complain but I feel compelled to warn others after my experience.
Paul a Amazing guy and Knowledge ....Mike Natale