We have all the information of people like you who have information of the services of Niagara Battery & Tire (Tires) in the area of Niagara Falls (Canada).
To this day the business receives a score of 4.3 over 5 and the score is based on 127 reviews.
As you can see its rating is quite high, and it is founded on a large number of scores, so we may think that the rating is quite credible. If many people have bothered to value when they've done well, it works.
You know that we do not usually stop to place evaluations when these are positive and we usually do it only if we have had a problem or incidence...
This Tires is classified in the category of Car battery store.
They were nice enough to top up the air in my tires on my big RV at no cost. Service was friendly and helpful overall. Thanks again!
Bought tires here for many years, last time I went in and they installed 4 new tires. Drove to Oakville and realized the nuts on one tire were loose. Called them to inform, they said they fired the installer but never offered us anything.
Great help ! Friendly staff and get customer service!
Very helpful and nice /. Worth the trip.
Good bunch of guys, just like anywhere else they have there strong and weak points.
Fast friendly service
I came in for winter tired and alignment......they went over my van and found a problem. I was happy to know what was wrong and what needed fixing.....they always do a professional job and that's why I have Been going here for over 20 years.
Very honest and knowledgeable staffs!!!????Affordable!
They do not need your business.
Great and fast customer service! Highly recommend.
Repaired tire dealer service advisor said was unrepairable!
How about winter tires with them a few years ago. I called in to order the tires and to book installation which was no problem. However, when I arrived at the shop the quite dismissive guy around the front counter sort of waved me away when I dropped off my keys. He made it sound like they knew what was going on and I would be fine and said just to go to the diner next door and have breakfast and be back in an hour.When I came back an hour later he said “where are your tires? They’re not in the back of your car!” I explained to him that I was buying tires from them and if he hadn’t been so dismissive I would’ve been able to explain it but he wouldn’t listen to me. That was another hour of waiting. If they worked on their customer service at the front end it would’ve been a lot experience.
They some what fixed the tires wobble but they didn't listen and only put 6 ounces when I said needs 9 because a chart i looked up said 9oz for the size
I've moved to London and they're still my mechanic. Once you find a mechanic you trust it's follish to go anywhere else. I've had my 2003 Accord for 8 years now and they've always been fair to me. Multiple time they've worked with me to do was minimally required helping me get real value out of my car.
Amazing mechanics, always deal with the best and they treat their customers great.
Great service. Got me in and out in less than 15 min to replace a blown tire!!!
Easy order, friendly, in and out fast, this time. On the weekend you tend to wait a little long, but if planned right, you can pick it up at the end of the day.
Honest and reliable. Their integrity speaks volumes! Highly recommend them!
Great customer service, long wait (1 hour) for a tire rotation, but was warned prior to purchase. Overall, recommend for all battery and tire options - relatively inexpensive as well!
Good service as usual. The new $40 needs to be considered now. Myself and many others go to Niagara Battery and Tire because of the no charge to change tires over (summer to winter). Now I might just do it myself and save the cost to change them and the cost to store the tires.
I was surprised that they were not busy on a Monday. My lucky day. As I expected, generator and alternator good but needed a new battery. 2006 Mazda Miata. Installed at a great price in less then 40 minutes. It would have been less, but they had to fashion a new hold down strap. Excellent service!
They get 2 stars and not 1 (or 0) because the workers did a good job. The guys behind the counter need to work on their people skills especially when they are busy. Granted this time of the year, it is crazy busy there, but that is not a good reason to be rude to your customers after a 4hrs wait. Yep, it took this long to demount, mount tires. This is to be expected so close to winter so no issue there. However attitude is not expected, nor required. When a customer calls with a question, even twice, you answer it and move on. After all, that IS your job. Remember people have to work around work schedules and personal life, in order to bring you business in your hours of operation. I don't see them extending hours during the busy time as they should. This would make customers' lifes much easier. I hope they improve their customer service. It looks like we're not the only one that might have had not the best experience
Great service and pricing. Matt was very knowledgeable about the products and made a difficult choice easy. All services were completed in a timely manner.
Excellent, polite, very knowledgeable and pleasant staff. My snow tires were switched in record time. I am very grateful for these amazing group of guys working on my high end Jeep. Thank you for your great service. ????
Had nail in tire. Said wouldn't take long. Took about an hour. Guy was somewhat friendly. Nice and clean place.
Very busy place with good tire deals
I called to price a specific tire size and load range E for my 3/4 pickup truck! after being steered to a uniroyal tire and being instructed that it was available in st.cathrines I drove from port Colborne too st.cathrines where after settling into there waiting room convinced I was getting quality tires installed at a bargain of just over 1000$ ! I was informed my truck says it calls for load range E tires ! Yeah that’s what I called for ! I was instructed to put on smaller worse name brand for same money or come back the next day for right size in a cheap brand at same money or Michelin’s for 500$ more ! They already had my wheels off so all I could do was wait to have them re- installed 2 hrs of my day wasted along with my gas ! Thanks for nothing niagara battery and tire
Always 5 star customer care and professional service.
We were told free tire changes if we bought our winter tires and rims there. So we payed more than other ones we found because of that. And the rims started to rust out after 1 season .Now 2 years later after they charged us 20 dollars every time for cleaning the rim they say that they can't honor the agreement we had. I dont do business with pepole with no honor. Will never come here again. And ill be sure to share it to social media and anywhere I go that niagra battery and tire doesn't keep their word. That makes them liars
Excellent customer service and was able to help me without an appointment
Great service. Honest work.
Service is a little slow
Niagara Battery & Tire has taken excellent care of all my tire needs for my Tesla Model X. Their tire protection insurance is definitely worth having, in my opinion.
Great customer service And a grear bunch of guys working in the floor to get you in and out in a respectful time. Thanks guys it was a great experience .
The only place I trust for our vehicle repairs.
Niagara Battery & Tire installed brand new tires on my car in October 2020 and at the time, I was unaware that they failed to do an alignment check. When I brought my car in about a month or so ago for an oil change, they tried to tell me I needed a new set of front tires because they were already bald. When I advised them that they were the ones to put my tires on less than a year ago, they basically shrugged it off and when I asked why they didn't check my alignment, they said it was because it wasn't requested. A family member gifted me with the tires, so I was not involved with the process. Niagara Battery & Tire has lost my business because of their lack of care and consideration.
Fair price and great service
The first place I go to when I need tire related work done.
Spoke with a gentleman in the morning regarding 2 front tires for my blazer. He said they had a 2 tires used for $40 a tire. I told him I was going to come down in the afternoon to get the used tires. So I drop the vehicle off the in the afternoon at about 1:45, came back at 2:30 for them to inform me that vehicle hadn't been touched and they sold the tires to another customer in the morning after I had already spoken with them. Not the best service and I will not be returning.
Always awesome service and speedy service!
Good service here..
Always outstanding service.
Called in and had all new Truck tires within a hour , fast , knowledgeable and friendly service !! Thanks NBT !!
Called in and had all new Truck tires within a hour , fast , knowledgeable and friendly service !! Thanks NBT !!
Great service. Employee took the time to explain it to me but prices are the greatest but still fair.
Great staff and excellent service! Ask for sonny he’s the best!
Very impressed with the service I received today! Prompt, efficient, and professional. Thank you so much for helping me get home :)
Friendly customer service. Good work. Very knowledgeable. A little pricy, but you get what you pay for.
Good mechanics that can be trusted to charge only what's needed
Been coming here since the mid 1980's (when they changed tires outdoors) and have always received great service. Recommended.
Quick and easy fix of a flat tire on a Saturday.
Had a flat tire today morning. Called the shop and they told to come right away. Repaired so quickly. Friendly service ☺️
Fast, best price in town and warranty your tires you buy from them
I keep my wheels there and had an appointment to switch them out. They took an hour and a half. At the desk they have a sign about not accepting verbal abuse or something like that which made me laugh and realize it probably happens all the time.
Awesome service and great prices!
Changed four tires also switched from snows to summer rims Awsome job!
Good service but the price is too high compared to..
Poor customer service and a simple tire install took 1.5 hours longer than I was informed. Will not be returning.
Reasonable prices and good work
Great service and professionalism here. Watch out as this can be a very busy place.
Excellent service. Quick
Excellent, efficient, friendly service!
Awesome service .
got me in promptly and great, friendly service. awesome price for tires too.
Great service. Came in for winter tires, got the $5 additional protection, got a free leak repair two weeks later when I drove past a collision and lost pressure in my passenger side front tire. Service is so great, I came back for summer tires. No fuss, great service. Shop is super busy for good reason. Plan accordingly.
Got a nail in my tire this morning and a slow leak so I went there 815 to see what they could do… I know they are so busy here. Somehow they managed to get me in immediately fix it and get me on my way in like less than half an hour. No doubt they bend over backwards to help you out here as much as they can. Highly recommend it.
Got my tires replaced there, they did a good job, freindly staff, and decent prices.
Purchase my new tires here. I found that they have competitive pricing and great customer service.
Good service
Fast and friendly service
Mat works there!!!!
Fast friendly service
Great experience all the time! Friendly staff, great service! Also shout out to Mark, very professional and fixed the issue right away!
Fast , friendly service
Great staff and very knowledgeable about ties and batteries.
All the guys here were awesome. They took care of reprogramming my tricky aftermarket TPM sensors and got my front wheels perfectly balanced. The young gentleman working on the balance even took the time to assure me he took extra care working on my aftermarket wheels. Worth the drive from Welland.
Quick service at a decent price.
Their service was good and very friendly
Honest and fair pricing. Excellent service. These guys know what they are doing.
Always a fabulous place to get work and tires done. They aren't just tires. They do repairs also.
Great service. Good price. Awesome people.
Always good service and fair prices. I have trusted them with my cars for over 2 decades. They always want to make sure that I am satisfied with their services. The shop is clean. They are organized and the staff seem to be treated well. They all look happy. Thank you for your years of service.
About a year ago, I got my tires slashed in St.Catharines and was towed to Niagara battery and tire to get all 4 replaced on my Toyota Highlander. Everything was going fine until I got my tires rotated. I started noticing the driver side front wheel started deflating. So we took it in to get it fixed, and nothing was fixed, it kept deflating. It took about 5 trips to Niagara Battery and Tire for them to keep “Patching it up”. I just recently moved to Kingston and went to a new establishment because once again, my front left tire was deflating. The mechanic walked out of the room in confusion, and asked me if I got my tires from their shop. I told him my history with Niagara Battery and Tire, and that I’ve just moved from Niagara to Kingston, and he was in absolute shock. Reading the revies below, another customer had the same issue as me. I had a bad bead seal leak!!, the mechanic explained to me that the seal literally ripped my tire around the rim causing an ongoing leak when Niagara Battery and Tire mounted my tire! To put you into persepective, I was driving to Kingston and back to Niagara for business plenty of times in the snow with a front tire that was never fixed and was slowly deflating. I really think this facility should stop worrying about getting people in and out as quickly as possible, and start putting our safety into perspective. I honestly believe they have no clue what they’re doing. Or are simply lying to their consumers on what they have “fixed” . I wish I can post the picture of what they did to my tire. But google does not allow this function yet. Will be posting on yellow pages. I suggest avoiding Niagara Battery and Tire to save your money and time. My family has 3 cars and now we have to check all tires to see if they were properly mounted. To me, that’s something a mechanic should simply know how to do. I’m absolutely livid and will not return to this deceitful place.
Alway The best treatment and the best service in the coffee is not bad either cheers
Great service
Good service but the price is too high compared to..
My go-to tire shop. Amazing knowledge staff and very professional service. Excellent prices and variety in stock. Honest shop with exceptional service!
Worst customer service experience I have recieved in my life. I was very patient and used the "3 strike" rule. Strike 1: after setting up my purchase on the phone, I had went into the location and was told there was no work order with my name on it. So I said order new tires and left. Later that day I recieved a call that the original work order was in. So I canceled the second order. Strike 2: went into to get tires on and dropped my car off, took till 2 in the afternoon for them to call me and inform me to come pick up my car that they only ordered 3 tires in and not 4 so I would have to come back in at 6:30am next day but they would get me in right away. Strike 3: show up the third and final day to be told that no other employee could handle my work order and had to wait for the employee handling my file, I said ok. An hour and a half of waiting for him to show up to his shift to find out that he didn't even bother to order the 4th tire again and he said he told me that he would call when they were in(never said that). At this point I was fuming ,not only did I waste 3 days and multiple Ubers it all ending in me saying forget about it . I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE.
Very prompt and professional service. This area gets very busy around the season change
Always a great experience.
Treated very nicely by the staff
Friendly and knowledgeable staff, and the prices are the cheapest!
Great honest business.
I was greeted in the parking lot by one of the service team members before I was even able to get out of my vehicle. He asked how he could help and after informing him about my issue he told me the price and directed me to where I should park my car. I had my dog with me and even so he said we could wait inside where it was cool. I was in and out in 20 minutes. Awesome, quick, friendly service.
Great, fast service & very convenient
Awsome services
NBT have been looking after my tires for decades. Now they look after the mechanical issues with my vehicles.
Excellent and friendly service!!
Extremely efficient, thank you
I came in looking for some good used snow tires for my daughter's car, and luckily they had a set! Sonny fixed me all up within 24hrs! He was curtious,professional and a pleasure to meet and deal with...Thankyou!!
Top rate speedy service
Pros: Good prices on new tires. Cons: They used to rotate your tires from summers to winters for free, which they no longer do. Now, you have to book an appointment, and it still may take them a few hours. Easier to go to a mechanic.
Great place to buy your next set of tires!
Excellent service, great organized staff. Will continue to support this awesome tire and service
Reliable fast service
Friendly and efficient service with fair prices!
Very professional!
The service was good the results were even better a real go to place thumbs up
Fast, reasonably priced & friendly service, awesome, thank you!
got them to fix a hole. Didn't work so brought it back and it's still leaking after being called a liar
Made an appointment to buy tires and rims 10 days ago. Showed up today to have them installed. I waited one hour and thirty five minutes. When I asked why it took so long they told me it was because of Covid. I asked why the tires weren't mounted before my arrival. The answer was Covid. I have no idea why the tires weren't mounted before my arrival. What is the purpose for making an appointment? I will never go back to this establishment.
100% satisfaction
Always great service!!
They are great. But really busy .they sure know what they doing and they are really nice..
Stay clear of Kevin. Is the rudest person ever
I had my tires rotated today, as usual everyone I dealt with was welcoming and efficient. The man at the desk was quick to ask me how he could help me, I just wanted my tires Rotated, gave him my keys and sat down, in less than 10 minutes the young man that did the work Handed me the keys and apologized for not parking my car in the handicapped spot ( it was the next spot over) I’ve been dealing exclusively with Niagara battery and tire since 1985 they were good then, now They’re great!
They are the only company I trust to deal with my tires. They are efficient, knowledgeable and prices are reasonable.
The best customer service they are very helpful excellent at what they do. They all make you feel like family and you are the most important person. Thank you Mike and your team for the most Wonderful and Excellent service and taking care of me.thank you fir all your help and all you do. I am a customer for life????????Vanda Persia
Had an appointment booked to remove a nail from my tire and rotate tires. They rotated the tires I think but never fixed the tire with nail in it and never checked the pressure. Now I have a flat tire in the front and can't go anywhere on my weekend off. Completely fkd me.
Excellent professional service
Kind, quick service.
I been dealing with them since 2017!!. Never disappointed me!!
Great prices. Great staff. Good work.
They looked after my car really well I'm impressed
It was awesome! They take care of everything there. Friendly staff and professional.
It was awesome! They take care of everything there. Friendly staff and professional.
Good & Fast service - happy customer!
so impressed with the service, prices and employees. My new tire place!
Always are ready to serve you
Legendary service and friendly workers
Awesome deals
They all smoke tire crayons. Won't be back. I would recommend any other tire shop.
Top service, , only service or repair what has to be done. Don't carry out unnecessary work.
Love this location. They are courteous, fast, and do their jobs well.
Some of the staff need an attitude adjustment-act like they are the only place to buy tires. Prices are no better than other tire retailers. After 25 years have had enough and the last set of tires I purchased will definitely be the last set.
I purchased brand new tires on Tuesday Feb 16th. The 4 tires cost 680$ and came with a tire warranty. 2 days later well driving down Highway 6 my NEW TIRE BLEW, on the INSIDE OF THE SIDE TIRE. Thank goodness I was able to control my car without getting into an accident. I return to Niagara Battery and Tire in Welland as only had tires for 2 days and they advised not covered under my tire warranty. I must have hit the concrete curb on the side of the road...REALLY, 1- When was the last time they drove the highway. There is no concrete curb on the side of the road. 2- It was on the inside of the tire. They need to take ownership and admit the sold a faulty tire and replace it under the warranty. I am more then sure my son isn't the only one they've done this to...
Great service and quick courteous , oil change is 26$ if you supply oil and filter.
Fast and friendly service
Very nice staff, didn't offer information regarding how long the wait was. Job was done price was surprisingly low.
Great value and awesome customer service. I'll definitely be coming back.
Excellent service as always
Great service!!! Very accommodating
Excellent service. All staff were very professional and coutesy. Thank you.
Friendly and helpful staff Great prices. Excellent service.
Awesome group of guys keep up the great service
Great service
Fast and efficient service
We bought our tires through them at a higher price because tire rotations were going to be no charge and 2 years later there's now a $40.00 charge with no explanation except that they never put it in writing!
Not very impressed. My tire had a screw in it, they repaired the tire and charged me for it. The same tire had a slow leak afterwards, I brought it back in and they charged me a second time. One guy said he couldn't see any other holes in it, the second guy tried to claim it was a new leak. They charged me again and said it was repaired. Within days, the same tire is leaking again. I'm not going back a third time. Their staff are friendly, but do yourself a favour and take your car elsewhere.
I've had yet again another great experience with Niagara Battery and Tire. In the past they've got me out of jams, quickly repairing nails in my tires, providing very courteous and excellent service. And over this last very busy weekend with an overflow of customers and lineup, they were very professional and pleasant getting people serviced. They treated me great, and I was able to get my tires changed with no issues .. i highly recommend.
Took them two hours to change my tires despite an appointment being booked in advance. Only after an hour and a half did they finally start working on my car. My advise is go to a local mechanic - will charge the same, quicker, and more reliable.
Always prompt and efficient. Prices are great. Staff is professional and knowledgeable.
Great service. Able to walk in and have them assess and fix my tire while I waited. Only place we go when we have tire issues.
I didn't actually buy tires yet but I walked in and asked for a price - the gentleman was polite but all he did was quote me the cheapest tire and didn't offer any advice, description or alternatives - he just stated one tire and one price and must have figured I could decide from that. I would have appreciated questions like how many kms do you drive, how long would you want them to last, perhaps even something like these $90 tires are good but I feel you would get better performance and longer life if you but this other brand at $110. As it was the clerk offered me basically zero information. Perhaps they are just used to people always wanting the cheapest tire.
I have never gone anywhere else for my Tires. Fantastic Service, these guys really know what they are doing!! You won't be disappointed ????
Great service
Great place! I had a nail in my tire and brought it here to get looked at with less than an hour before the store closed. They got it right in and were able to fix the tire without needing to replace it. Very fast and friendly service! Really good prices. Highly recommended!
NEGLIGENT. DO NOT USE THIS SERVICE. We went in for winter tires - that went fine. Later had issues with one of our tires leaking air - live outside of Niagara - so I took it to a local shop - they inspected the tire several times over right in front of me to, and insured me there was no issue with the tire. I left it at that. Next cold spell, same issue - at this point, I assume its a bead seal issue. We top it off and next time visiting Niagara, drop into Niagraa battery and tire to have them do a proper bead seal as it should be warrantied. They tell us there is a nail in the tire, and its being patched. Perfect, problem solved, BUT OH WAIT - next cold spell, yet again - same issue. Again, we are back home so I go to the same local shop. They pull the tire off and inspect it again for me. THERE IS ABSOLUTELY NO PATCH WORK, NOR PLUG WORK DONE TO TIRE. There was never a nail in my tire. I was mislead by the lazy crooks of Niagara Battery and Tire, and sped out of their line up without a second thought. The tire at this point from haven being flat off and on for so long is ruined, so I buy a temporary snow tire for our return to Niagara Battery and Tire. Upon return and explanation of the negligence on their part, I'm given the "only" option, of 40% off a replacement tire. This establishment is terrible. Like any larger operation, it is a cash grab - in and out - customers are numbers scenario. DO NOT. SUPPORT. THIS GARBAGE. Find a smaller shop that is committed to its customers. My wife has been the one dealing with them, as I work and cant make the frequent trips to Niagara, and they are damn lucky that was the case. This shop is negligent. DO NOT SPEND YOUR MONEY HERE.
Great service. Thanks Kevin
Tire repair without an appointment. Guys are always great there.
Great place to get tires
To the point, completed reasonable timeframe.
Great service friendly efficient
Great place to go and do business with
Excellent as always
Great service. Not too pricey.
Great service. They do a great job.
Service technicians are great and offer fair prices for all their work.
Same great service. New process for everyone's safety. It worked well.
Great customer service.
WORST WORST WORST!!!!!!!! My car tire blew up on QEW. Took my car here. Waited 3 hrs for my turn and these unprofessional guys told me they dont have either bolts or spacer & refused the bolts which i already used with same spare tyre previously. Put the blown tyre back and leave me there. Then i took my car to near by shop to see if they have bolts and NIAGARA BATTERY &TIRE UNETHICAL PEOPLE call the next shop owner to tell them they cant help me, even before knowing that they have the parts i need. Such a rude and cheap thing to do. I WILL RECOMMEND TO NEVER GO TO THIS SHOP.
These guys are all business. In and out, bang bang see ya later exactly how it should be.
Helpful but expensive
Excellent service and pricing
Snow tires switched in 40 minutes. Proper protocols for covid. Great service.
Great customer service.
Service was excellent anybody that needs batteries tires are any Automotive work call Niagara tires and battery Hartzel Road I highly recommend
I've been going to NBT for years. Great selection, great service, always professional. I'm totally okay with paying a small fee to get my winter tires swapped out. They do the job right and I get peace of mind.
Love Niagara Battery and Tire. Great service. I came in with a slow leak in one tire and I didn't have an appointment. They got me right in with no problem and had me all fixed up in under 30 minutes. Such a nice place to go always friendly.
These guys are great
Always amazing. Been going since 1999
Fast and efficient service , front counter could have been a little more friendly but they were quick.
I always use Niagara Battery and tire for all of my tire needs. The staff are always friendly and helpful and I never have a long wait for repairs or just putting my snows on!
always quick, honest service. any minor issues ive encountered there over the years dealt with immediately and without fuss.
I purchased new tires few months ago with road hazard protection insurance as they suggested. I noticed I've got nail on my new tire last night. Now I am waiting one and half hour they don't even take a look my car outside parking lot. Even tho not many customers in the shop. I strongly suggestion DO NOT purchase protection from them. You better be spend $20 for local tire shop within 30min job if you get any road hazard
Quick service and great prices