Reviews of NAPA AUTOPRO - Drive-In Auto Repair (Tires)

Sam Wang

Honest family business ran by genuine people with competitive pricing. The communication was timely and excellent. Shaz is an experienced mechanic who explained everything done clearly and succinctly.

Ken Downey

I needed an Oil change on my 2015 Acura RDX just now. Shaz was very welcoming and friendly. He gave great service and was very honest and also gave me a quote on some brakes at a good price. The oil change said he would take 45 minutes and it was done in less than that time. His staff was friendly and Shaz was very knowledgeable about modern made cars. I felt comfortable and confident putting my car in his hands. I would highly recommend this place for your service of your vehicle!!

Amanda James

I couldn’t be happier with the service here. Very friendly, professional and good value. Came for an oil change and will likely make this my permanent car shop.

Meagan Nicole

Only had an inspection here so far but really impressed with how thorough they are, no pushing for unnecessary things, and most importantly very friendly! Never felt judged for being a girl who doesn’t know much about vehicles like some mechanics unfortunately do. Happy to support a family business and I will be back!

A2Z AUTO SALES

I would highly recommend Drive In Auto to all people who are looking for a good, reliable, honest, professional and trustworthy mechanic. Shaz is a nice decent gentleman who has a vast mechanical knowledge along with many years of grandson experience in major dealerships such as Toyota! He’s honest, decent and great at what he does. We highly recommend them.

Travelholic

Definitely one the best automotive repair shops in the Province! Professional service, plus great & effective communication. Above all, honesty & integrity. I would definitely encourage people to take all their vehicle needs to Drive-in Auto Repair.

Vjačeslav Frasyňuk

Great service, friendly people. Was for pre-purchase car inspection. Detailed report showed me issues that helped me bargain lower price.

Saira Zaidi

I was lucky to find this shop when I was facing hundreds of $’s in dealership repair costs for my Mini Cooper. The experienced owner (Shaz) repaired my vehicle and explained every detail. He even made time for short notice appointments when needed. I haven’t looked back since leaving the dealership. Excellent customer service, they treat you like family!

Faraz M

Very friendly and experienced service. Well priced and beyond quick turn around times!

Bernie Yao

Fast and friendly oil change. Staff took extra time to give me info about tire pressure, I felt really cared for.

Zylgwyn Lucas

Their service is beyond excellence. I took my own car and my family car for many years. They are able to communicate the issue clearly, accurately and most importantly, they are the folks you can really trust. The wife runs the front desk is very lovely & so helpful and the husband is ultimately a hands-on mechanic with superb knowledge on quite range of car brand. Love to support family business like this. Keep up the good job guys.

Rocky Mountain

Honest and trustworthy repair shop, Great family run small business.

Chris Flore

Just had my transmission seals replaced and the team here is so refreshing to deal with. Car runs smooth and transmission shifts better then before!

Katy Lucas

I was buying a used car in Vancouver and decided to take the car here for a pre-purchase inspection. The mechanic was incredibly through and gave me a long list of items that needed to be fix. As a young women buying a used car, I felt like I was in good hands and the inspection done at Drive-in Auto Repair in New Westminster far out did my expectations. HIGHLY recommend!!

Riz Nathoo

Prompt and thorough service with fair pricing. Knowledgeable owners and staff who go above and beyond to ensure customer satisfaction - a rare quality in the automotive industry.

Lacey Phillips

Highly recommend this shop. Easy to get to, clean, can get you is promptly, and always great customer and vehicle service. Owners are friendly and honest, they treat you like family. As a new car owner (of an older vehicle), Chaz, the owner, has been super patient in explaining all my concerns and answering all questions. His wife, Rahida, is amazing as well- great with booking me in always promptly; working with my schedule; and also answering all my questions in full detail. Napa AutoPro will be my mechanic for the foreseeable future.

Ahmed Jomaa

quick, knowledgeable, friendly and very professional, in and out no issues. great to see and support small businesses

Mathew Wong

Great service

Jaxson Pierce

This shop is amazing, they have saved my car numerous times now, the staff are friendly and very experienced, your vehicle is in extremely good hands here. I can not say enough about them

Sara

I love this place. From my own experience, they are the finest in the city. The owners Shaz and Roheeda are always very pleasant to deal with. They go above and beyond for their clients and treat you like family. Shaz does the best job on our vehicles and is extremely professional. We never worry about anything when we take our vehicles to him. I highly recommend this shop!

Aleksandar Marjanovic

I encountered a problem with my MZR engine and was researching across the net on what to do. I called everywhere to get my car looked at asap. Shaz and his wife took me in no problem. I towed my car to them, I told them what I think the issue is, and they were extremely friendly and professional. We got into a lovely conversation and you can just tell that they are the ones you can leave your vehicles with. Trust. Biggest thing. They define what a family business is all about. Shaz was very thorough in his explanations, they phoned me to update me at what the progress is, very accommodating. I will be sharing my experience with the BCMazda3 group and BC mazdaspeed group as it was a pleasant experience that any car enthusiast should come here. I recommend anyone to try them out, you will not be disappointed. Thank you guys very much. It was a pleasure.

Shy Tumber

We have had an amazing experience at Shaz’s shop when they were in Calgary. The customer service and attention to detail is exceptional and it’s the whole team that runs the shop that make your experience worthwhile. I don’t trust anyone else with my or my husband’s car and I always feel welcomed and reassured that my car, business, and time is well taken care of. BC is lucky to have Shaz open a shop there as he is passionate and a top notch guy!

Jey Ti

Poor Customer Service I Don’t recommend

carlos coreas

Excellent service, honest people.

Greg K

Excellent pricing and customer service from a great family owned company!

Saleha Chishti

I want to commend Drive-in auto for their professionalism and communication with our auto repair. On top of their good service I find them to be one of the nicest people to work with, and so accommodating too. Each time we’ve had a problem with our vehicle we’ve gone back to them and will continue to recommend this awesome place!

Adele Hurst-Dand

They were fantastic! Very professional and worked us in as soon as possible so we could still go camping. The oil seal was leaking in the used Honda Pilot we just bought from JK Wholesale Ltd. Everything went as good and smoothly as you could hope for. So kind and friendly! Highly recommend everyone involved in our purchase and repairs! Thank you to you all!

Asad Zaidi

By far, the best place in town. We’ve been dealing with the team at Drive-in Auto Repair for years. They have serviced our Mini, BMW & Land Rover. Everything done with great attention to detail & always on time and with in budget. You will never need another mechanic. Highly recommended.

Anum Khan

Drive In Auto saved me big time! After my experience with them I won’t go anywhere else and I'll recommend them to everyone I know. I was having some car issues and this was my first time dealing with a shop on my own. I called around different places but got such a great vibe from Shaz when speaking to him on the phone. During my time working with Shaz he was honest, thorough, and easy to deal with. Even his wife, who runs the front, is super personable and friendly. If you are looking for a trustworthy mechanic then Shaz is the right person. Thank you guys for all of your help!!!