You have the reviews of real people who used the products of Minit-Tune & Brake Auto Centres (Tires) in New Westminster (Canada).
Right now this firm receives a rating of 4.6 stars over 5 and that rating is based on 85 reviews.
As you can read, the average score it has is virtually the top, and it's based on a very high number of scores, so we can be pretty sure that the rating is quite faithful. If many people have bothered to give their opinion when they are satisfied, is that it works.
As you know, we don't usually stop to place reviews when these are correct and we usually do it only if we've had a problem or incidence...
This Tires belongs to the category of Car repair and maintenance.
Honesty and trustful
I took my car here for break repair. Service was great and they were very helpful and friendly.
Christina is awesome. These folks have average prices but the way they explain everything in depth and don’t perform work unless authorized makes them a 5 star.
This is the most honest shop I have ever been to. The crew here are fabulous and always ready to come up with a cheaper alternative when you need it. I came here BROKE and desperately in need of my vehicle to work for my job. Other shops quoted me 1000+ - they did the work for 300 dollars and were so kind. I am a customer for life.
These guys are fantastic. I had a few emergencies last month and they got my truck fixed and back on the road quickly, plus they're right down the street from my house. Paul and his team are top notch and I'm glad to have a great shop so close.
Great prices. Joe and his team are outstanding they will without a doubt get my business again and they should get yours too.
Very professional, great service, and friendly staff. I brought my car for oil change and they also adjusted my car’s tire pressure for me cuz I put too much air last time. What’s more, they gave me a tool for measuring tire pressure for free! The service is exceptionally good. Highly recommend here:)
Didn't get any oil change or service done from them yet so this review is a little different. I bought wipers for my car and couldn't figure out how to put them on, so they basically changed my wipers for free which was great as every other place was charging money for it. Keep up the good work.
Very thorough
A very convenient place for oil change maintenance. This shop is very well situated, close to main routes and in vicinity of another car shops or car dealers. The receptionist is very amiable. Also, after the fixing is done, the customer will receive a complete overview of the work done and further recommendation. The place is busy, and if there is no need for an emergency intervention, I recommend for an appointment. Call and ask the receptionist and she will be happy to help you.
Just had the maintenance package done. Great, friendly service! They gave lot's of great feedback including priorities for what future maintenance needed to be done and even figured out a squealing problem that I've had looked at multiple times and never found a solution for. Highly recommended.
Good work and good value
They are knowledge mechanic shop and really friendly people.
Fantastic service and great value for fixing my break pads and rotors. When reversing I would hear a loud squealing noise and now it's completely fixed. Thank you Joe, Christina, and team for fixing it within 24 hours. Make sure you say hi to Lilo their french bulldog...love businesses that have pets on site, it makes it more of an inviting atmosphere.
I dont like taking my car to others, but this was beyond my abilities. Joe was highly recommended and I got quotes from a few places. He was one of the least expensive and he is a good guy, you'll see when you meet him. He did a good job and my car has been smooth as butter for the past few months.
First time customer at this shop and the service was beyond what I was expecting. Fast, affordable and honest!
Needed to get my breaks checked and came here. Joe (the owner) was extremely helpful and offered to do a test drive to see if the breaks were working perfectly. Will definitely come back here the next time I need an oil change or need an honest opinion about my car.
Very happy with service to my Jaguar.
Extremely disappointed after reading all the good reviews. Called ahead of time to book an appointment, showed up and was told it was for next week. Lady never offered an apology for mixing up the dates, didn’t offer to squeeze my vehicle in for the day or offer any alternate arrangements. I guess I take my business somewhere else.
Very professional and honest suggestions. No unnecessary trying to over sell. Thank you!
Customer service oriented reception, fair prices, excellent mechanical service every visit.
Excellent service. Friendly staff.
Love the service,
Can't say enough about how impressed I was with Joe (owner) and the level of customer service I got from both him and the girl at the counter. Hard to find an honest mechanic that you can trust, really glad I was referred to this location. Will definitely come back to get work done.
I've been taking my car here for years. The owners are very friendly and helpful, and patiently answer all my ignorant car questions. The prices are very reasonable and I've never once felt like they've pushed me to purchase something that I didn't need. Thanks to their expertise and honesty I don't need to spend time worrying about maintaining my car since I know it's in good hands.
amazing service from start to finish. Don’t overthink this one - just trust the reviews! Genuine people who genuinely care.
Says you're open till 3 on Sundays. I showed up and you were closed . not happy
I have been dealing with them for 12hrs very good people
Friendly service and quality work! I find the pricing is good on all general maintenance for my vehicle. Best part about this place is that I trust them and what they tell me needs to be done is fair and accurate. Thank you for the great service today!
Good service. Alternator and battery replaced.
Best mechanic and front staff ever in my 55 years of driving (lots)!!!
The best place to go to get your car repair. Friendly honest mechanics, I give you my word. ????????????
This place is AWESOME!! I have been going to them for years and have never encountered a problem. The service is excellent!!!!
They are great. Always helpful.
They book you in and then a day before they realize that they are tight on the schedule.
Went for an oil change plus spark plug replacement. Everything was done well and at affordable price. We had some miscommunication regarding pricing due to the year of my vehicle, but it ended up being resolved to my satisfaction. Joe seems very knowledgeable and is a nice guy. Also, quite impressive how much the receptionist/office manager lady knows about car stuff - she explained rear brake system to me in quite a detail. I will be back!
I recently bought an old Buick Skylark that needed a lot of repairs. The guys at Minit-Tune walked me through the process step by step. They are friendly and patient. They made every effort to keep the cost to a minimum. After a full inspection, oil change and brake job i would recommend these guys to anyone. A big thank you to this shop, you've gained a customer for life! Leslie Smith
Best place around town and they are OPEN SUNDAYS!!!!! Cars don't brake Monday to Friday ONLY. Staff is friendly and very knowledgeable. Prices are great. I've been to many shops before this one and I'm sticking with Minit tune new west.
Professional staff, cosy prices, great service, and lovely staff.
Paul, Dave said that the service from your staff and Jack is awesome and everyone there is very polite and courteous. We are very happy with the work at this store. This is the best place I have dealt with in years. Thank you to all the staff for your great work. David Dezell. The brake job today was just awesome,and the staff was so nice. That's the best the brakes have been, good job, David
Great service. Fair prices. Will go back again.
Very good service and great price. Polite, informative, and fast. I will return and post the results in more detail.
Excellent customer service and fairly priced. I felt well taken care of and they were very helpful. Highly recommended!
ABSOLUTELY AMAZING! I can't say enough about this shop. I've been going here for a while now and each time as been truly the best experience. Everyone is so friendly, service and mechanics are phenomenal. Shout out to the front reception (amazing woman) and Joe. When I had my vehicle in for service a friend nearby was having car troubles and Joe came to the rescue immediately! TRULY that is wonderful and I can't thank all of you enough!
I am a customer of this business for the last 5 years. Very professional attitude, reasonable price. Christina and Joe are very nice people to deal with. I will definitely recommend this service to everyone.
This business, Minit-Tune is a classic example of a tiny gem located in New Westminster which has the highly sought-after traditional old school service with the latest in advanced computer automotive technology. I took my Mitsubishi SUV in for an oil change and tire rotation, and my wife followed me in with our recently purchased Mercedes Benz CLA-class AMG car. The tire sensor warning was flashing in the dash of our car (not the SUV) and I just wanted some air for the tires. Joe filled the tires, checked the pressure and ALSO cleared our "Reset Tire Indicator" message in the dash with his under-dash computer connection to the vehicle! I highly recommend this place and, yes old school neighbourhood service still exists and I am glad to be not only reviewing, but also recommending that you get down there and give them a chance versus the bigger auto service chains. This Minit-Tune location is VERY reasonably priced and the folks there (including Cristina at the desk) are very honest and non-pretentious. I am going to be a customer for life with this business since the Mercedes Benz "stealership" would have charged 'an arm and a leg' for not only clearing the code, but also filling up the tires and checking air pressure on the Benz. In fact, my wife stated that we will take our Mercedes there and never visit the Mercedes Benz "stealership" again. Oh, awesome job on the Mitsubishi too. Joe, you are the best! For those who are concerned about Google reviewer credibility, this review was written by a current UBC PhD candidate and 2021 reappointed UBC Liu Institute scholar.
Owner stayed open late to finish my repairs and did a great job.
Good and fast service.
Superior experience with Minit-Tune New West. Easy Peasy online booking for oil change, tire rotation and most importantly, the detailed inspection. This for our 2003 Mazda where we have to decide to maintain and keep, or sell with full disclosure. Joe did not disappoint in any way. No upselling or unnecessary work. Wished I had found this location 30 years ago, but of course, the internet did not exist back then. If we are keeping the vehicle, then they will most certainly get our repeat business for the priority repairs that are required.
This place is run by what I would commonly refer to as "scam artists". I needed a place nearby to do a basic oil change and was astounded at the laundry list of invented problems these guys threw at me afterwards. If I didn't know any better, I would have ended up spending nearly $2000 fixing all these "problems". Fortunately, I know my car, and I knew they were lying. I took the time to verify their claims later, and happily confirmed they were all false. DO NOT go here. Or if you do, do not trust a word they say when they tell you what needs to be fixed on your car.
This is the BEST mechanic I have been able to find since our family friend retired 5 years ago. We tried many local New West auto repair shops- big name and small- and it was trouble accross the board. Minit Tune on 12th has been the most family friendly and cost effective safety option for our family vehicle. They have never pressured us to buy any service and have always given us very accurate estimates and realistic repairs for our vehicle. I have and will continue to recommend them to everyone we know. It's rare to find this high quality of service in auto repair establishments nowadays, this location is truely a New West gem!
This was the perfect automotive repair experience. The staff were extremely friendly, helpful and efficient. They quoted me the accurate price, which was beyond fair, and they did a great job of the brakes and other issues. Very satisfied with this location and this staff, will certainly be back, although i hope not, because then my car is it trouble.
Same day services with appointment works for great planning and steps away from terminal pub lunch while I wait or columbia square
went in for an oil change with complementary wheel rotation , etc. a week later my front brake started making noise. in summary, 2 out of 5 lug nuts were never tightened which has caused my rotor/s to warp. this shop should not be allowed to operate if they can't even torque your lug nuts properly.