Here you will be able to see the opinions of people who are using the products of Princess Auto (Tires) around New Brunswick territory (Canada).
At the moment this firm gets a score of 4.4 stars over 5 and that rating was based on 127 reviews.
As you can read, it has an average rating is positive, and it is based on a very large number of reviews, so we can conclude that the score is quite accurate. If people have bothered to value when they are satisfied with the business, it works.
As you know, we don't usually bother to place evaluations when they are good and we usually do it only if we have had a problem or incidence...
This Tires is classified in the category of Tool store.
After having been recently stuck, I was in the store looking for a tow rope to help get myself out of any more sticky situations. The staff (specifically Tryna) were incredibly helpful in making sure that I found what I needed and made sure the entire experience was as easy as possible. I will definetly be shopping here more!
Great price and service
I like the store but they actually told me believe or not that not even 10 % of the product you need that says it is available in your local store is true , so keep that in mind if you live in the general area and have to drive more then …
Excellent over all, organization is an issue. Anchor items tend to move around within their sections alot.
Helpful staff but store is very messy and un-organized! Stuff is everywhere on shelves.
Great spot to get all your random tools. Service was fast and friendly. Very happy with my visit today.
We came in looking for a kennel that was listed in the flyer. We spoke to Wilma, who went completely out of her way to help us find one in Fredericton and arranged to have us pick it up on Saturday. Excellent customer service by Wilma, would definitely go back.
A lot of different things in the store. There's a good chance that what you're looking for is there.
Always clean. And people are friendly
Always a thrill to walk around and see what new things they get in. It's truly a men's toy store.
I was looking for a sale item that was advertised in a flyer but was too early for the offer which begins on the 2nd of October. An employee still took the time to check to see if it was out yet. It wasnt. Quite a few people find shopping at Princess Auto a bit addictive. I am one of them.
Amazing what you can find here, it's like an amusement park for the handyman
I always love coming here. From the great deals to the things you can't find anywhere else. The staff are always helpful and have a great attitude. They also stand behind their products. In the few occasions that I needed to return items, it was always effortless and hassle free. Great place.
Ive been trying to call for at least 15 mins, i wouldve been better off driving there, never answers phone, very inconvinient
Great store for all kinds of items.
Always so helpful
Amazing customer service always have cool things I don't need but still buy haha
Everything seems to be made cheaply ....
Good selection in most departments. Who doesn't like Princess Auto
Contacted them looking for replacement bulbs for my car headlights and was told "we're not an auto parts store" I would have thought something like bulbs would be a standard in any car part store Well if your name is Princess Auto and you don't sell Auto Parts what the f are you? Glad I didn't waste my time driving here
They were great. I always love going here because we get great respect from the staff who are always helping me as a person with disabilities. Every time nefertiti walks in it brightens everyone's day.
Great place to get auto parts and more.
Wide choice of gift ideas. $15 for this cool item for card players.
So much goodies
If you want it, Princess Auto usually has it! It's the "Big Boys Toy Store"! Prices are usually lower than the same products from the big box stores. I'm sure you can find things in there that you can't buy any place else!
Tons of great finds.
Only three people in line.
Huge store with only random junk. There are nearly no tools and no hardware. It's a crapshoot whether they have anything you need. Nice staff but they can't sell what they don't stock.
Great store.. everything you could want for your next project
No pretty decorations, a bare concrete floor and lots of tools and useless stuff we think we need. Just about paradise for me
Amazing store policies for returns. You can trust this place to not be sticklers
If you know your products there are always good deals. The staff is quit knowledgeable in most products the prices are hard to beat
Chase has a bit of an attitude.. If you dont like your job then quit that simple.
Great place to shop for diy products just a little unorganized and occasionally staff to busy to help but able to manage to find what you need on your own unless you're looking for something specific.
Awsome
not good. Drove in from a distance for hose and was told guy in that section went home and i guess they cant measure a length of hose and cut it without this one staff member. Doesn't make sense to me. Very disappointing
Didnt have co2 cartridges as advertised
Amazing service!!! Will be coming here from now on. Home Depot is always back ordered with curb side. These guys are extremely fast and on the ball. Would recommend !
Great place
Good prices and neat stuff. Awesome guarantee and warranty. Friendly staff if you can find them. Lol
Nice big Princess Auto store, hard to go wrong with a place like this! Lots of parking, very close to the highway, easy to get in and out. This location is very new.
Great store. Could browse in there for ever. Found pretty much everything I was looking for and a couple of other things. ???? very well organized and there was plenty of staff to assist you.
Princess Auto, is the best place to find mechanical,electrical and a bit of everything else, the real "Peoples Princess"
Great store, you will always find something to buy.
Looking for a tool and found it at Princess auto .Thanks princess
Always great place to stop
This store is amazing! They have a huge variety of goods at really good prices. Staff is very friendly and they have a good return policy as well. Plus they allow dogs in store! My dog loves coming here to pick out a new toy, and I'm happy I've found another place where I can bring her.
Good selection. Good prices.
Awesome service! Good products at good prices. If it doesn't live in this particular store, they'll bend over backwards to find you your item across the entire Princess base, or look up possibilities as to where to look to find your item if it is something they don't carry. I'm impressed.
Found lots of great deals
I notice a few staff (like 6 of them).....including the one that serve us been REALLY RUDE and unprofessional (like literally roll there eye as I seen a customer asking a question) ******On our way out....One of them when above standard : we ask for a item and it was a little far we decide politely that we would wait... He when grab the product and the price and brought it to us with having ask ! He was awesome !!!
Always a great deal there
Helpful staff. Large assortment of products.
Great place to find things last minute for projects.
Flyer specials are iether sold out first thing in the morning or "never came in" . Not impressed
It's okay. There are a lot of products so the options are good. I'm unsure about the quality but people are fascinated by this store.
Lots of choices freindly helpfull staff reasonable prices
Awesome store with great l prices on computer cables and chargers.
Lots of parking great deals lots of DIY tools.
Awesome and well stocked. As usual
Supply your projects here first. Well staffed!
Selection AA
Awesome staff, very helpful. Just travelling through and had to replace a sensor, bought part and the manager here let us use a jack for free while we installed it. Amazing customer service and compassion for travellers. Thank you Thanks from the bottom of my heart.
Was good but not a fan of isles being blocked...
Amazing place to get the tools you want.
Clean store and great service!
I like stoping here for a lot of DIY stuff you don't find on shelves elsewhere
Very nice store .and friendly staff
Just like every Princess Auto. Nice clean store with friendly staff.
I was with my husband. He seems to like the place. Always seems hard to find what he is looking for so I will always go look for someone to help. Sometimes it is not easy to find but when you do they are always nice and very helpful.
If you at all like DIY, tools, and tinkering, your wallet will learn to cry the moment you pull into the parking lot.
Frustrating Store to deal with due to disorganization...sent me a wrong shipment and after numerous calls to shipping department and store staff it was finally resolved. Deal with the manager (Dave) directly to get it done. He is quick and helpful.
Tracey who works at this Sudbury location, went above and beyond for me , I just wanted to make sure that as a Manager myself, that this employee is noticed for her outstanding customer service !!! Thanks so much Tracey for all your help !! Your amazing !!!
It had what I needed
Low price great choices
No chain saws in stock
This is like an automotive / mechanical candy store - Canadian owned and operated, so shop Canadian.
Excellent prices friendly staff lots of useful products an excellent store
Man store
propane heater on sale on web site nun in the store drive for nothing again wasted trip.then the help l got from head office order one just pay shipping .
Love the variety of merchandise available. Neat store!
Princess auto was great I got the help that I was looking for in finding a motorcycle lift thank you to the lady that helped me at princess auto
Great place, you need to know your prices lot a varity
Fully stocked shelfs. Friendly service by knowledgeable staff. Easily found what I was looking for.
Not a fan the service is bad and they ask for your info ( name email and address ) every time you buy something.
Today (sunday), at 4:30pm my 2-way hydraulic switch for the bucket on some farm equipment went. I called with my dilemma. A man named Jeff P and a young cashier stayed past closing to help myself and my business partner out. Had they not done this it would have crippled the next few weeks of work for us. Jeff P and the young cashier went above and beyond to help us. That simple act of generosity solidified my continued support for your store. Thank you so much Jeff P, you saved my ass.
As always spent more than I intended lol great place love it
Great place! Just tested out their service, bought a oxy-acetylene mini pack 11 months ago (I think from the Barrie Store), sat in my garage until the other day when I decided I was going to get the tanks filled, opened the box to find it had already been opened previously and partly assembled and was missing a couple parts(still new and not used). Was in Sudbury today so made my way to the Princess Auto with mini pack, asked for an exchange, no problem, was politely told they closed in 5 minutes (I didn't realize they closed that early on Saturday or would of got there sooner). I also got a rain check on a plasma cutter on sale(just sold the last one minutes before). Anyways they looked up my phone number as I didn't have my receipt, I signed for the exchange and I was on my way. Everyone was polite and happy to help despite my late arrival, no receipt, 11months ago purchase. I always stop there when in Sudbury, and will continue to do so.
So many hidden treasures at amazing prices!! Went searching for a strong ???? magnet. Found it! Great prices! Fantastic selection! Staff was not helpful, I asked 2 team members for help, but the 3rd took me to the aisle and helped me.
very friendly and helpful Staff found 99% what I needed or a solution
You never know what you'll find there!
The service is incredible, and the prices, so good! Recommended to people that shop for tools, and other goods and don't like spending too much money.
Always lots of stuff for many projects.
Friendly staff and great clearance prices
Had what i needed, good helpers????
Grateful to have such customer service ! Wowser!????????
Very big. You could easily spend hours in here!
Many tools and variety.
Very good service, good quality stuff but it's not organize at all. Ex, trailer hitches are between 3 rows. Safety glasses can be found at few places.... should all be at 1 place.
One of my favourite stores
Never had a bad experience at ANY Princess Auto yet. Friendly helpful staff help me find what I need cuz it is a different store. Great job
My favourite place to go for hard to find tools and random things I don't really need. The staff, when you can find them, are helpful and knowledgeable. They stand by the products they sell.
Customer service at the desk is more than usually customer oriented. They feel your pain and take care of it. Since they have your purchase records, you do not even need to pony up the (usually lost) receipt. Sometimes I go in and hack around looking for X aisle, but the staff will walk you across the store to the right place as soon as you ask anyone. Fully satisfied here, just like their slogan promises.
Good selection.
Always friendly staff. The person took charge and found everything that I was there for even if I didn't really know what to call it, plus made great money saving suggestions. It was like in the old days, when the staff were never to busy to serve a customer. Thank you for your help, John.
Great visit as always. I went in looking for a brake cylinder hone, asked a staff member where it was and was shown within seconds. My whole visit could have been 2 minutes or under if not for the great surplus section they have. It always takes me a while to dig thru and find so much stuff I never knew I needed.
Decent prices, watch for sales/clearances, friendly staff
Went to buy a simple T30 torx screwdriver with no luck! $6.99 at Canadian Tire! Too bad PA!
Good place to go when you need small tools for cheap. Some stuff is crap, but there are also a few really good deals. Sometimes you can find neat stuff in their surplus section.
It's hard to write a review on the location without considering the company and its products. Princess Auto sells some hard to find tools and some very cheap products (low cost AND low quality) which is ok sometimes when you need something to complete a project but not when you are looking for dependable every day use tools. The Moncton location has good staff that will do their best to help you out. The store is conveniently located though the entrance and exit to the parking lot are a bit awkward at times.
Always great place to shop
Good deils all day
Was great price on what I purchased
Great prices. Great variety. But always watch the surplus stuff for quality. Tools are good.
Very Helpful staff. They helped me find tools I needed at both sides of the store. I would go back!
Great prices. Great assortment of various pro and consumer products.
Found what was needed with the help of staff.
Nice place with all the gadgets and tools you would need
PRINCE CHARMING CHARITY KING'S KINDNESS GIVEN US WORKING MAN THINGS
Very nice store and staff great seletion
A very good hardware store. Great selection and service
(Translated) Very good variety and good price a winning combination (Original) Très bonne variété et bon prix une combinaison gagnante
Bought a portable air condition online that was in stock at the sudbury store being told it could take 3 days before i pick it up is not very good service and when i called about it they answered to tell me 3 days and hung up.
Rude and unhelpful staff.
Prices are good and service is always great!
One of my favorite stores.
Always great experience here. Good selection and staff is very helpful and friendly
Friendly staff and great deals on hard to find stuff.
Impossible to leave under $100. Great selection and always a deal to be had. Staff is helpful and friendly. Can be long lines at checkout but moves at a good pace.
You will always find something here! And at a great price to boot. So much stuff, so little time!
All sold out of what I wanted but they tried so hard to help me. Going back for sure
This store is now my favourite for tools and work equipment. The staff members that i've dealt with have all been kind and helpful whenever I've needed anything
Check inventory before you go.....I guess supply chain issues are catching up to everyone.
Good prices easy to find products if you can't helpful staff
Clean place, great exchange policy, helpful staff and just about every tool you could need or want.
Great store with many items in stock. Some prices are the same as Canadian Tire. Others are much lower. Worth checking out. Huge selection on trailer parts, air tools and many others. Kinda how Canadian Tire used to be before they started selling clothes, pop, chips and knick knacks.
All good I didn't buy anything on sale ????
A good place to look for many variaties of articles relating to utility articles, tools , spare parts , implements , car parts etc. Everything is arranged beautifully so that you can choose easily. A large amount of implements and articles are available to choose from.I went in search of garden tools and I did get it.
Great selection. Great price
Amazing selection and could not ask for better service.
Help good. Check out a beast. No dedication
Great place, the staff is wonderful, they go above and beyond for their customers:)
Terrible service, zero organization.
The gentlemen that served me was great
I love this store especially when the sale items are available ( which is not always the case)!
All ways have a good experience there the staff are very helpful the only thing I find is things in the store are moved around to much
Supprised when I got to the cash and the price was half of what I thought. I went back for another. On sale!!!
(Translated) Very good quality offers (Original) Muy buenas ofertas de calidad
Great service
Excellent experience for good tools at cheap price
Absolutely awful experience! Customer service is terrible! I walked around on crutches for 45 minutes trying to find an associate after being shewed away by the cashier. As a loyal customer for 15 years this location has completely deterred me from visiting their store.
Always had excellent service never had any warranty problem Today brought a press back for warranty I didn’t have my receipt I know but it wasn’t a problem before so the person told me it was just a piece of steel I knew that already i was going to buy a big piece of steel just to say there No Sell Is Final is not as it was but my business is not worth nothing to them ?
Clean store , helpful staff, large selection of product's from A~Z. Complimentary Great tasting Van Houtte Coffee & and cold/warm water .
Nice service very friendly
I give it a 3 the ppl their are always happy to help and try hard to help but their knowledge of the store and most questions they are ask , they seemed to be lost in space to answer n help back, just another canadian tire type of no training or knowledge to help the customers and its very frustrating. But they are very welcoming the staff at the store nothing bad to say about that.
Nice selection, clean, decent prices
Well organized and labeled. Could find my sale items easily.
Worst customer service by “Kim the manager”. They have the most inefficient curb side pick up ever. Waiting the entire day for a simple part. Still haven’t even taken my payment, because they’re bringing it up to the cash. Half a day to bring it to the cash? Extremely confused by they're “process”. Will never go there again. I hope others see this and choose to do business otherwise.
One of my favorite stores
Great selection, may be time of day but service was not the best.
Half an hour to find employee to help
Saved at least fifty dollors on a towing receiver. And a hundred on an inverter generator. Always a deal.
Good sale items, however not all items in stock. Can be a little chaotic with their display of some items. Therefore plan on spending more time shopping than usual. I did have 1 nice young man offer assistance and helped me find a flyer item. However a handful of employees walked pass me and avoided eye contact at all cost. I spent about 45 minutes there and only acquired 2 of my 4 items.
Good experience got what i needed easily
I feel compelled to write this review after seeing some negative feedback posted recently. …
Went in on Thursday September 9 looking for a few items mention in the sale flyer but couldn't find in store and your employee Kim, middle-aged lady, went out of her way to help us locate what we wanted even making sure that it fitted . She was so helpful and pleasant that we got out with buying more items than plan lol. Great customer service! Thank you Kim!
Good place for the handyman looking for tools.
Friendly helpful staff, inventory lacking for sale items
Was very difficult to find what we needed
Great if your in a bind, sockets are not recommended for longevity
Helpfull staff and one of the best warranty programs around
People were great there and very helpful
Easy to get around and great helpful staff
Very professional
Some customers were too close. Had a confrontation .wasn't pretty.
Clean store and easy to move about. Quality of items are great with many items in stock. A great place to find that item that other merchants do not carry.
The girl that tells jokes at cash is a great addition to your already pleasant staff.
You would think Xmas time more cashers
Service was ok. Would help if there was more staff.
Great store with everything you need for tools. Probably not the best quality tools if you're going to use them day in day out for work but I have purchased many of their home brand tools and never had any issues. Let's be honest, if you're looking for something and they don't have it, there's a good chance it doesn't exist.
Has a lot of cool stuff! Nice collection of hand tools and a neat looking machete.
Love the store
Fantastic customer service I came in I had an issue the gentleman really took care of me and went Steps beyond of what was required. Thank you for making my life easy on this one.
Great place to buy things staff is friendly most of the time
Great selection of products
Usually have what I need and can't find anywhere else. Some items are horribly overpriced, but still lots of deals.
My only pey peave with PA is them asking for my phone number
Always have what I need
Terrible service,wasted half an hour waiting to get my stuff from the "back", while one associate passing my request to another,meanwhile half a dozen of them basically standing around .What a joke.They don't care about customers.Should be zero stars!
Still waiting for Joanne to call me back for an order I placed through curbside pick-up weeks ago. Gave them an extra star for not taking my payment details for the items. Beware-the woman is a pill.
Good place to shop.
Great Customer Relations
Large clean store, full of product
Good prices on the sales but never have anything in Stock. U always leave with nothing but rainchecks.
It felt like I was bordering them to help me
Same as all the other Princess Auto's
Need better service on the floor and education on how to help customers out with large items,lost my purchase as it fell off the cart
Had great service and the sales associate took me right to the section of tools that I purchased.
Great place to buy tools. Helpful staff!
Ask for help from 2 employees, they were not helpful at all Found a third employee named Grant ,he was amazing ,he went out of his way to find me what I needed.Need more staff like Grant!
Very Helpful.Found everything for 2 projects.
Always interesting and best prices around.Great staff!!
The Moncton store has the worst lighting I have ever encountered, I've seen better lighting in a dark movie theater, makes for disappointing shopping experience, old store was much better.
Love the place .????
Feels a bit smaller than some of the locations out west - not a complaint though, still has whatever you need, when you need it!
Waited for 30 minutes for curbside Got t 'd off and ended up going into the store to pick up the order still had to wait in the store for service
I went in to find a flashlight carrier for a belt...in which this location does not carry them....however the sales associate went out of her way to look the item up online for me and suggested a few place I might be able to get it....
Friendly staff
Rodent traps half price compared to cdn tire!????
This is not a review, but a comment on Sarah MacKenzie's review of three months ago. She states she is not a fan of the store because every time she shops there they ask for her name, e-mail, and address. I have shopped at the new store many times, and before that at the Mtn. Rd. store for many years, and have never been asked for anything but my phone number. I don't know where Sarah was shopping, but I'm quite sure it was not Princess Auto.
Not enough stock and website stock numbers are wrong
Always friendly staff and great deals!
Dont buy a crossman 1322 from this place. They are under powered big time and probablly got a bad batch. First 1 didnt even get 340 on the Chrony. Returned it only to get 1 with a max fps of 380. Go back again and ask for my money back and they said they wouldnt exchange it for another anyways even thou I said I want my money back as if Id do it a third time. Then was told I didnt know what I was talking about even thou I told them all my other guns average 480 on the Chrony. Then she said I dont know why you would want a gun to work full power anyways. Buying the gun directly from Crosman. Cheaper isnt always better.
Hard to go in there and just buy one thing.
Berry Good
I have always liked shopping at Princess Auto, I find now as I age that some of the staff at various stores are not as knowledgeable as I would hoped they should be. However it is what it is, and I have learned to accept it for what it is. Princess Auto's online website leaves a lot to be desired however, some products that I know they stock or have in the stores may not come up in the search bar. They really need to reconfigure the website search ability. I still do enjoy shopping at the store, don't have a credit card big enough...lol.
It has everything a man could need
Nice people always willing to help you find what’s on your list of reasonably priced items.
Love it always has what I'm looking for an for good prices
Great place to shop. Always great deals and good prices on quality products.
Love the surplus section!
best shop place near the food mine
Always pleasent to shop here, awesome customer service
Went there today. 2 employees directed me to the wrong location. Still didn't find what I was looking for. Not enough employees for the store. Trying to find one was like pulling teeth and when you do find one, they have no idea what they are talking about. I left without purchasing anything. Guess I'll just buy it on amazon for around the same price. Worst PA ever.
Went for trailer replacement lights. Great selection.
I called to inquire about my in store pickup order and this employee rudely tells me that i will get an email whens it ready. Must be a busy day for them.....or he forgot his lunch at home...
Very good service.
Awsome place good staff good parking good selection of merchandise & good prices
Love this store, all the staff are so friendly and helpful. This store is stocked with amazing number of great products.
Perfect selection price and friendly staff. 5 star
Very good
Great sale
Great selection and prices
Ordered a tiller online, was on sale for 599, waited for over a week, then I get a email saying the order was cancelled, no explanation. Go back on the website and it is still in stock, but now the price is 699. Made several attempts to get ahold of customer service but was unable to speak to anyone. The Stores themselves are nice and well stocked, but disorganized. Not sure if they change the price in the store between the shelf and the cashier?
Love the new store. Plenty of staff on hand to help out and answer questions.
Very good warranties, very friendly staff, good prices
Great place. Great employees very friendly and helpful. Don't be shy to stop in. Grab a cup of coffee and browse what Princess Auto has to offer.
Store had empty shelves and no pricing on some items.
Great place!! Variety, price. It's great!
Waited 25 minutes at the front door for a curb side pick-up. Not a single delivery was made for the whole 25 minutes with a yard full a cars waiting for their deliveries. I called them to let them know I was frustrated and they lady went straight to "I am not arguing with you" and proceeded to put me on whole indefinitely. I only got my order when I waved down the first worker to come out.
Good place to fined good deals
Staff was pleasant and very helpful. Although they did not have the socket set (specialized size), they took the time to look online and make suggestions on where to look for the special size sockets.
Lots of things without prices
All kinds of good deals, staff are visible and very helpful! Great experience!
Great customer service at this store! Offers just about anything and everything I need to get a job done!
The people that work there are always willing to help find whatever you need it's a good place to go shopping
Lots to look at and bring home more then you were planning on
Automotive needs
Terrible service one person gives you one price then when you get there they give you a different price very bad
great store