Reviews of Fredericton Hyundai (Tires)

alina campbell

I purchased my first brand new vehicle, always bought used. The energy in the staff here is amazing, everyone is so friendly and welcoming. My sales associate knew his stuff and went above and beyond. Highly recommend :)

Kenneth Braedley

Bought a new car around Labour Day after looking around for a few months. I was interested in a small, commuter car, and the 2013 Accent fit the bill perfectly. Tristan answered all of my questions, and was able to make the buying process exceptionally easy and pressure free. I would highly recommend stopping by. I love my new car.

D B

Went in to look at an upgrade for my beleaguered little Hyundai Accent (Poor thing has had a bad month, traveling up and down NB several times), waited about ten minutes on the lot, no one approached so we walked inside, waited another five before someone tagged a sales rep for us. (This being the reason for a four-star rating instead of five-star, as the rest of the experience was good.) Our sales rep, Mike was friendly as can be, got me set up with a quote for a financed car after taking a test drive with us. Haven't decided on the car yet, but his friendly demeanor sure made looking at the available options better.

John Lightspeed

Got a 2022 Elantra Essential package with a 6 speed manual transmission. Part of the plan I selected give me the option for a new TV, or winter tires. I went to Hyundai after visiting the local Toyota dealership. No sales rep came …

Klassina Newcombe

Everyone was so nice to me. Special shout outs to Dayne and Peter for getting me a great deal.

Albert Banerjee

A great dealership. They took the time to get the car and financing plan that fit our needs. We never felt pressured or rushed. We love the car and the service. Thanks Peter and Jason!

Alyssa Gould

I recently purchased a Hyundai from a different dealership in town, but due to a warranty issue I had to take my car to the Hyundai dealership to be serviced. I have never is all my years dealt with such poor customer service and care from this dealer. Their service center needs to sort out their priorities and learn to talk better to clientele. Needless to say, I hope I never have to take my vehicle back to this dealer; I'd rather move to a new Provence just to have better service than to deal with them again. -a very unhappy customer

Aland Arseneault

Staff was courteous and tried to accommodate my schedule. (I was dropping off my car on my lunch break and picking it up after work). I also appreciated the person in the service department that explained my bill. I ranked four stars -- and not five -- because the shuttle was a bit slow for both pick up and drop off. It took the taxi 18 minutes to arrive during lunch and I waited 26 minutes for the shuttle to pick me up after work (from the regent mall). I used the specific times to allow you to make your own decisions.

Catalina Rocco Orellana

I loved buy my car here! Justin was very helpful all the time. He find the perfect car for us. We are enjoying our first car !!! Thanks for make this process simple! We are happpppy

Lydia Stewart

Careless, unprofessional and incompetent customer service at this Fredericton dealership. Do yourself and go anywhere else.

Johnny Arseneau

Had a 0930am appointment one day and car didn't go in till 1100, was done a 2:30, was a software recall, shouldn't have taken that long. Ordered new rims, tires and tpms months ago, called several times and still not installed like dealer mentioned they would do. I have since ordered rims and tires from Costco with no hassle what so ever, Fredericton Hyundai dealer obviously does not care that Ive bought 3 vehicles from their dealer, very disappointed on their customer service.

Jeffrey “JP” Stevens

I totally recommend Fredericton Hyundai. Great service and friendly sales team. Go see Sterling Peterson today, he will help you find the vehicle you are looking for....

Shannon Ackerson

Had a great experience buying my new vehicle. Paul Legere was great! This is my third Hyundai and probably won't be my last. :)

Jenna Knorr

Awesome experience buying my new 2022 Kona Preferred. Matt Fitzgerald was an excellent salesman to work with and I will be recommending his services and Fredericton Hyundai to any friends looking for a new vehicle. Thanks!

Jason Cress

Excellent service and very quick. The videos are a perfect additional and add another level of professionalism. Thanks and I've already been recommending Hyundai to my friends. Jason

Marisa Rojas

I have ACCENT sedan , in my experiences, the customer service is great , but I don think that the car parts are a good quality, there are many part that break very easy and it is not quarantine in many of those part. I will recommend the buyers to look very carefully before make any decision to invest their money.

Kayla Larsen

I am really regretting my decision today, to come to Hyundai Fredericton for an oil change. I have been sitting here bored out of my tree for the last 2 hours. FOR AN OIL CHANGE!!! Never again. Still waiting here. Wish me luck I get out of here soon????????

Sue Chandler

Although I wasn't purchasing a vehicle and I expessly told them that they still allowed me a test drive answer all my questions and wrote up an estimate for payment plans buying/leasing. Excellent service

Lucas Candy

The car was fine, but we were underwhelmed with the service. They charged us for an MVI that was 3 months old, I asked them to either not charge us for an old sticker they slapped on months before I test drove the car or update the sticker they said no, not the end of the world, but annoying. Then they said it came with a set of studded winter tires on rims (to help make up for not being flexible on price and the MVI thing), but then they could not find them. To be fair we were buying a wholesale car which might only include wholesale service, but still a let down. If service matters to you, I would steer clear.

Jennie Hunter

Honestly the best experience I've ever had in a dealership. I bought my first vehicle there yesterday and can't say enough wonderful the staff were - Paul, the sales team member we dealt with was so kind and helpful. Steve Webster, the finance manager genuinely listened and worked with our budget. Jason, the sales manager was incredibly helpful as well. This team makes you feel like you're at home! Highly recommend.

K S

Service was painfully slow. I've been to this Hyundai twice now since moving here. Once for an inspection and once for a routine service. For the service I was told it would take about an hour. I came back an hour later and my car hadn't even gone in yet. 45 minutes after I arrived it finally went in for inspection and 45 minutes after that it was ready. For the routine service I was told it would be ready before 2pm. I sat in the waiting room from 2pm until 345pm until it was ready. There were no additional services done and I wasn't informed of any delays. If it's going to take longer that's fine, just don't give me a false timing because I've lost over 3 hours just waiting at the dealership not knowing when I'll be done. For the nearly $600 I've spent in the service department I am FAR FAR FAR from happy

dayne dunn

I came in for an oil change and to get tires put on and the customer service I experienced was AMAZING!!!!. it turns out that I needed some minor repairs done, nothing huge just a brake service and replacing a sway bar link but it means so much that they checked and came out to tell me that there were issues before it actually turned into a problem. they even studded my new winter tires. I will absolutely be back for all of my servicing

Charles Earle

Friendly sales persons during the buying process, their oil changes are a fair price and they usually throw in extras like free car washes, interior vacuuming and fluid top offs. They certainly do suggestive service/sales but that's expected of any place and they aren't pushy if you turn them down the first time. They will shuttle you to and from work while you wait for your car and if the shuttle is tied up they'll pay for a taxi instead.

Martin Kelley

Received a call regarding a private sale a couple months ago. I went in to see what I could get for my car and the price on a new Tucson. I met with Chris Fearneley one of their salesmen and he was able to give me what I wanted for the car …

Jada Tanner’s Channel

Loving my new 2020 Tucson! The most comfortable vehicle I've ever owned. I love all the extra features like the heating steering wheel and front AND back heated seats. Thank you to Michael Keddy for making this transaction so easy and enjoyable. Love your positive energy and friendly personality. It was a pleasure. Happy to be part of the Hyundai Family!

Amanda Smith

Loved my Elantra. BJ Currie is always friendly and super helpful! When I get my next car i'll definitely go to him. Thanks for the welcoming atmosphere and the great deal on my car! Had no complaints about it. I refer Hyundai to my friends all the time.

Jacob Victor

2019 Santa Fe was more than safe facing a head on collision. Driver walked away without major injury. Recommend GAP insurance. Recieved a 2020 Santa Fe just because I trust the brand.

Amanda Sykes

I went in to Fredericton Hyundai hesitant after reading some reviews on FB and having had a horrible experience with Rallye Hyundai in Moncton literally 2 weeks prior, but I had my heart set on a Blue Elantra GLS. …

Ash Hughes

I bought my first used Vehicle here! Justin and the other staff were extremely helpful especially with my tricky situation. Sadly after 2 days after buying my SUV my window breaks. I took it in immediately the staff were very helpful and explained what had a happened and what needed to be done to get my window fixed. They also provided me with great accommodations getting me a taxi to get to work and back to the dealership. It’s been over a month and I’m still waiting for the part but I can’t be mad nobody could predict my window breaking. I really appreciate the staff here, they definitely made buying a used vehicle less scary.

The Rev. Stratton Phillips

Great staff and service. Purchased a vehicle here in February this year. Salesman was awesome. He brought the car to my home town for a test drive and even delivered free of cost on the day I came to pick it up. All of my options were explained clearly to me with no pressure to purchase. I've purchased a few vehicles in my day and this was by far the most comfortable experience. Great facilities.. highly recommended if you're in the car market.

Niah Haslett

Just bought a Kia Rio LX+ for a killer deal. It was a really smooth experience and Michael Keddy was fantastic, honest, and not pushy at all. He made sure I got a car for my needs. The only time I’ve gone into a dealership or used lot and got a comfortable experience that I enjoyed. Great place to find a good car! Thanks Mike!

Vicky Lynn

I was nervous making my car purchase as this was my first time going in alone to purchase a vehicle. In the past I brought a man with me so the dealer would not discriminate me for being a woman. I had BJ Currie as my sales person. He …

Chris Harquail

Staff were friendly, knowledgeable, and professional. We ended up buying exactly what we wanted and, three months in with our new Elantra, are very pleased with it. Not a negative thing to say really. Overall a fun experience!

Stephane Lachapelle

Very nice dealership, recently renovated. Staff are very friendly and professional, there booking site online is great and all transactions are dealt with in a timely manner and their products are amazing.

Holy Ember

Trevor in the service department has gone above and beyond to help me. I truly appreciate the fantastic customer service!

Sean Standing

I was in for a 6 month warranty maintenance check. Nicole and the service team provided excellent service. Everything was immaculately clean and the team found some nails in one of my tires and quickly found a replacement.

Ahmad Elneemani

Unfortunately, I have been treated in a very bad way at this service center. Before putting in consideration that we are Hyundai cars owners they should respect people as human first and know how to talk to them in a better way instead of the aggressive and rude way I have received there. Especially the lady who receive the cars from customers which I don’t know her name, just I know one lady who was nice with me when I booked the appointment and her name is Jennie.

Khalid “Kal” Hasan

Finally test drove an electric Hyundai Kona and loved it. Quite a variety on the parking lot to choose from. I liked the red one even though I'm not a fan of that colour.

John Bremner

We have purchased two Santa Fe`s from this dealership, love the sales staff especially Chris and Wesley. I always have stellar service from the service dept as well. I was for years a dedicated Toyota fan but I have to admit now I am pure Hyundai! Keep up the great work, this dealership is a place to be proud of!!

Rafayel K

Awful experience at this location for a vehicle service. I called a month in advance and specifically booked at an appointment that I can stay there and way for my vehicle. At all other shops I have been to, this means your vehicle goes into the shop at the time of your arrival. Sometimes 30min to an hour later due to backlog. In my case, my car did not go in 3hrs after I arrived, then another hour for the service. After talking to front desk they tried to tell me there is no such thing as wait appointment where your car goes in right away. And to make things worse, a week later I went to another shop to take care of my car, since I was not going back to Hyundai and they told me my rotor screws are stripped, guess who took them off last, Fredericton Hyundai. Good job Hyundai, this isn't the first time you have disappointed me, but it will be last.

Shayla Carroll

Almost a week into my new to me 2017 Elantra I love it so far, thankful for the kind and friendly staff at Hyundai I had a great experience and I hope to be back in the future for my future vehicle!

Catherine Kuwertz

We bought a car from from here 6 years ago. Brilliant service. Our daughter brings her car in to replace 1 part. They present her with a list of "needed" repairs equalling $2k. We get a 2nd opinion, everything fine. Dissapointed to say the least.

Country Girl

My name is Rosalie and I had the pleasure of meeting Dayne Dunn the other day when I brought my 2014 Santa Fe Sport in for recall. I could not believe the service I received. They took a video and did a free inspection service to make sure my car was safe. I was able to view and see all the problems (air filters, tires, and loose sway bar link, breaks) and everything was was explained out to me. (But not like how people usually talk to women about cars... they didn't just assume because I was a woman that I wasn't mechanically inclined. I didn't feel like I was a 2 year old lol) that impressed me right there. My service advisor went above and beyond to help me make the right calls for my vehicle. (Including getting me a taxi to the mall so I didn't have to wait there all day!) Awesome experience and I will definitely be back.

Nick Dean

Purchased a vehicle from this dealership. Great staff, not pushy at all. Made us feel confident in our decision and offered all options without bias.

Elizabeth Rose

Fredericton Hyundai has an incredible team! They're all very professional, knowledgeable and very easy to talk to. I absolutely enjoyed my experience and would recommend Fredericton Hyundai every time!

Buddie Munn

I had an amazing experience with Hyundai. Mike, my salesman, was wonderful. Both times I have been there I have been offered a test drive before even committing to anything. Both times Mike has brought be different plans that fit my needs accordingly. If I could give 6 stars I would. My personal experience was great and I have already been recommending people to go to Mike and the others at Fredericton Hyundai!

Shawn Savoie

Staff was very friendly and easy to talk to. Despite always being there in the late evening i never felt like i was being rushed. By far the best experience I've had dealing with a dealership.

Matthew Ross

Not impressed with the service provided at Fredericton Hyundai. On 3 different occasions, I had booked oil changes 3 weeks in advance and had to wait 5 hours for two and 6.5 hours for the last one. During the last oil change I was informed …

Rob English

Just bought a used Subaru Outback from them. Mike Keddy was the salesman who helped me and I was so pleased with him - none of the usual used cars salesman pressure. Company and Mike were great. HIGHLY recommend them.

Matthew Russell

Just got a 2019 elantra , dealt with Sterling. He is an excellent salesman, had the easiest , best car buying experience I've ever had. I have bought many cars and dealt with many dealships, this was hands down the easiest process , Top notch service, Thank you John , Steve and Sterling!!!

tyrell stone

Dont buy or service your car here. Less headache to pay the extra gas to go to moncton or saint john, or any other dealer. Highly dont recommend

Sylvie Jobin

The friendliness of this place makes you comeback! I am thankful to have found such a wonderful bunch of people who really take the time to listen to your needs. Special thanks to Michael Keddy and Steve Webster for making my day once again!!

Dawn Cooper

The staff at Fredericton Hyundai were great!! From the moment that I walked into the building until I left with my new Tucson I felt like part of the team! I was never pressured and was offered a variety of payment plans to fit my budget. Thanks Hyundai, I am sure I will love my new Tucson as much as I loved my Santa Fe!!

Eliza Bond

Took 5 hours to change tires from summer to winter and they only updated me after I called for an one after 3.5 hours. Ridiculous. Will not be bringing my Kona back in the spring.

Colleen Clarkson

I bought a 2020 Tucson this week. Michael Keddy was very friendly, helpful, and consistent with replying to my questions. (I had many). He helped make the experience of purchasing a new vehicle easy and low-stress. Mike worked hard to make sure I was content with what I was getting. I would certainly recommend him to anyone looking to buy a car at Fredericton Hyundai!

Charles Ives

During my recent purchase I found the sales representative to be very helpful and knowledgeable of the products on hand. During the paper work stage of the purchase found the financial services manager to be very friendly and assisted with making the process go smoothly. Would recommend this team to anyone.

Denise Philpott

I had a very pleasant experience dealing with Mary-Ellen Landry. She was patient, knowledgeable and wasn't pushy at all; she was concerned about my needs and desires and I am very happy with my Santa Fe.

Karen Gallant

I walked in and there they are, they aim to please, so nice, made me feel great!! Buying a car can be a little nerve wracking, but they made sure I understood everything and it was all good. Thanks again Fredericton Hyundai!!!

Carrie GRATTON

Thank you Paul Leger for such great customer service. The car drives like a dream! I am now a new proud owner of a 2021 Hyundai Elantra! It's never even been test driven. I walked in thinking I would get terrible news on my piece of junk Elantra and I was told they would trade my rust bucket and they just made my day. They come to get me tuesday and finish the pqperwork. So by tuesday after lunch we will be driving in a brand new car!!!!!!! #HyundaiFrederictonRocks!!!

Paul Flogeras

Fredericton Hyundai was great to work with. I especially liked that the online chat was local and I could talk with a Fredericton sales representative. We are very happy that we chose Hyundai and love our new hybrid Santa Fe.

Karina Gugu

I bought my first family car here, 4 years later I had to bring it in due to a manufacturing defect. Dayne in the service department was absolutely incredible and such a pleasure to work with. With my warranty sorted out, I ended up purchasing a new car. With the help of Chris in the sales department and Steve the finance manager I was able to get a newer better car for my family.They are incredibly friendly, hardworking people who are dedicated to making sure all your wants and needs are met.

tina pelletier

Fredericton Hyundai...you are the best. 2 experiences with them. I referred a friend, she bought a car and I received a $100 referral cheque. Thank you. …

Jenna R

Purchased my first Hyundai from another dealer , after having some major issues with the vehicle I took the the vehicle to Hyundai, I honestly can't believe how good the service is . Hyundai honored their extended warranty on the vehicle with no issues, and to top it off covered another part that wasn't covered that was really expensive. (A little over kms of warranty) Honestly if I had of known how great Hyundai is , I would of saved myself a lot of headache and just purchased vehicles there . All vehicles are bound to have issues , but what relief when you have a dealership that's trustworthy. Very impressed , keep up the excellent customer service .

Janice C.

Another excellent service at Fredericton Hyundai today. I only purchased my 2020 Elantra last month and the wipers already had to be replaced. No questions asked; they apologized for the oversight and I was told to bring it in and they installed new (and better!) wipers at no cost. Thanks guys, much appreciated! :-)

Meko Nicholas

Peter Girouard, Steve Webster and Jason Kelly were all really great with us and made our recent purchase a refreshing experience. Everything was really clear and there was no pressure, confusing language or up-selling of any kind. They actually went above and beyond and threw in extras, gave us a really reasonable price for our trade in without having to haggle which was a pleasant surprise. I would do business with them again without hesitation.

Chellee John

Cars on the lot are very well positioned. Hyundai actually still has the sale detail signs in the driver/back window unlike most dealerships currently. Extremely appreciated that along with great customer service! :)

Chris Brewer

Just bought a new hyundai. Beautiful car, great deal, could not be happier. Staff are consummate pros. You need to check out the deals, do yourself a favor. What a car, my salesman was Chris. Thanks for everything. CB

Jean Guy Legere

Always been treated great! All warranty work done no hassle.. Service department very friendly …

Yasmin O

Haven't bought a car yet bit had really good service. My toddler was acting up on the day we met with the dealer and I felt horrible. We were treated fairly and respectably. All around it was great to have Paul show us around and answer our questions.

Stephen Trainor

Was not happy with the service from the finance manager he was arrogant, sarcastic and used typical pushy salesman tactics. Would not recommend buying your first car.

Laura Wilson

They've done it again. I keep going back. Car number 4. Thanks again for an awesome sales team!!! See you in 5 years.

Anonymous Nutter

This place has the best service advisors I've encountered.Their staff service your vehicle as if it's their own - only better! I'll definitely be back for all my maintenance/repair needs. It's better to keep your vehicle all original parts; better trade-in/resale value in the long run.

Jamie Clark

Bought a car last week from Paul Legere. Most straightforward and honest carsalesman I've ever dealt with. Highly recommend seeing him if you're in the market for a new or used car

Kanwar Rana

One of the best dealerships I’ve come across in Canada so far. They have a wonderful team with very nice service advisors, managers and technicians, everyone tries their best to help you make you feel satisfied with the service. They’ve helped me a lot with my car in previous days as unfortunately i had a lot of problems going on with the car but they did an amazing job n things turned out pretty well. Thank you everyone at Fredericton Hyundai

Josh Michel

Fantastic service from the front end to he back end. Chris was very helpful and worked for me to find something within my specifications. Super nice dude who put genuine human effort into helping me, 10/10 to him. Lots more positive I could say about the financing and automotive bay but seeing is believing. And believe me, I will be visiting these folks again when the time comes around.

Rob Brewer

Was looking for a specific veichle and sales guy, Wes Parsons actually sold me his personal truck. Customer service at it's finest. Definitely recommend Fredericton Hyundai to anyone in the market for both new and used vehicles.

Alex Sutherland

Great service and very hospitable. Major issue with time management. Last two visits ive been here it was almost 2hr wait for an oil change and almost 3 hrs for an MVI. I recommend dropping your vehicle off.

gururaj mahajan

Great experience. Brought my first vehicle in Canada, a 2018 new Tucson. Troy and the Fredericton Hyundai team were great. Hoping to keep this relationship going as the first experience.

Jaden Fitzherbert

My partner and I bought our very first car just recently. We were nervous, as we have only bought vehicles person to person in the past, so this was a big purchase for us. The staff at Fredericton Hyundai, especially Sterling Peterson and Steve Webster, we absolutely amazing. Sterling and Steve both made the whole experience less scary and overall a very positive one. I would absolutely recommend purchasing your next vehicle from Fredericton Hyundai.

Jean-christophe bolduc

I bought an Elentra GL 2016 the price was ok but the service was terrible. When I went to get the car, before I even get the keys in my hand, there was 3 dent on the car already. One on the door and 2 on the rear bumper. The one on the door was fixed but the 2 on bumper were botched. I can still see them. Winter coming, I wanted to change my tires, first time working on the car, I realize one of the stud is totally striped, no way to recover it. I called them to talk about it and fix it. Their answer was; “This is not on the warranty, we can’t cover the charge for this situation” even thought this was how I received the car… There was no way for me to check this kind of broken stuff when I first received the car.

Sean Mackenzie

The company I work for bought a 2020 Subaru Ascent from Chris Mercer and it was an amazing experience. Despite it not being a Hyundai, he still knew a lot about the vehicle. He was extremely friendly, as was everyone else we spoke to at the dealership!! 100% recommend!

Blue wave Construction

Absolutely criminal! Advertise “free safe storage “ if your tires then loos them, avoid your calls and won’t give you the tires as they have been “misplaced “ find another dealer folks ! I’m the 4th person I know this has happened to . They got your money from the sale you don’t matter to them anymore ! Not even the sales managers or general manager is willing to take your call about the matter , just avoid you as they already got paid form the bank . What a joke , won’t ever be going back for anything , I will drive 4 hours for warranty work before I go back there . If I could give a negative review I would ! Absolutely horrible experience at Fredericton Hyundai !

Chris D

Our hyundai elantra was scheduled for an appointment tomorrow June the 4th. The car needed a new motor as the make and model are receiving recalls. We received a call less then a day before the appointment was scheduled ( Which we understand can happen) but at that point we had no choice but to drop the car off today at the end of our day before we had to pick up our kids. When we dropped the car keys we handed them off the lady at the service desk who notified us that we had to bring the car in, but since we only had a small window we had no choice but to drop the keys and leave to get our kids. The lady mentioned twice that we had to bring the car in but we stressed we didn't have time, she then took the keys and threw them on the desk with a pretty lousy attitude. Chris & Veronic

leah

I had a great experience dealing with both Sterling & Mike while purchasing my first car from Fredericton Hyundai, both were friendly & helpful. I had one issue, brought it to the attention of the Sales team & they were quick to work with me to remedy the issue & make sure I was happy with my purchase. Would recommend!

J K

We have 2 Hyundai’s purchased elsewhere. Poor service centre work, dishonest prices on service parts and labour at Fredericton Hyundai. I feel taken advantage of and scammed. They tried to charge us $100 in labour for a 10 minute job. We went elsewhere. I will only return for mandatory warranty work, and will not buy a car from this dealership when we replace either of ours. Super sleazy!

Simon Ellis

Ben, at Fredericton Hyundai, listened to what I told him, helped create a custom financing plan, get winter tires put on and me rolling out of their shop in a new car within 22 hours of stepping thru their door. Would recommend.

Susan Peterson

They were awesome I would recommend hyundai if you want a good vehicle an service go to hyundai

Dekota Fletcher

Bought my car from here. Typical dealership. Their follow ups recently to get me back in there have started to become annoying. The service center has improved a lot and the free rides are awesome.

Haley Clark

Very pleased with the service I got from Fredericton Hyundai within the past month. All of the staff were very friendly and were able to assist me on choosing/finding the right car. I was recommended by a friend to talk to Chris and will be definitely spreading the word on how helpful he is and the great experience I had finding my Elantra. Outstanding service and staff.

Brittany Flowers

Been dealing with this dealership since moving to Fredericton 2 years ago and could not ask for better service! Dayne and Danial always go above and beyond for the customers. They are always open to answering any questions and are extremely polite. Worked with other Hyundai dealerships in the past and this one is by far the best!