Reviews of Lordco Parts Ltd. (Tires)

Liz May

Great place.

Danny Scheltgen

three times I orderd parts 2 times not their when told of delevery date wrong part parts missing this time promised sat del delayed till tuesdayI will never use your company again very disapointed customer and no saying sorry means nothing anymore its not worth the hassel I live 4 hrs away with one car apart stuck again for 4 days waiting for parts to arrive sad hope this place gets shut down no stars from me

Daun Hume

Always great to staff and always friendly

Tyler Lakeman

knowledgeable staff, fair prices, most of what i need is in stock and if not they can get it fast. I have had my fair share of questionable vehicles and i know i can count on lordco to get me the parts i need to keep on truckin.

Gerry Tennant

Very Very knowlegable staff. Rob worked at a brake and muffler place before Lordco so if you have a question regarding either, he's your guy:)

Adrian Ferguson

Excellent customer service. Regularly go above and beyond to help me out. Kirk has personally saved my day twice. An excellent selection of aftermarket parts.

c h

Where I buy my parts.

Jim Fik

Very helpful and friendly. Had my parts in 24 hours.

R D

Great helpful staff. Laidback and knowledgable. Wont condescend to you, I go there for all my automotive needs.

Brittany V

My family tried to shop here today but the employee stated we were "interrupting his lunch". Super unimpressed.

Douglas Filiatrault

It's your typical auto parts store

Edward Beavon

Great helpful staff

Kai ramsay

Talk to rob

Stephanie Sempf

Customer service is lacking and pricing is much more than the competition

Nicole Perreault

Auto parts...and accessories. Helpful staff and easy to return/exchange items if not the right part.

J Ouzel

Excellent service!

David Dibean

Amazikng selection. Way more than in American auto parts stores.

Zac Schmidt

Grant who was working the parts counter had terrible customer service. When trying to return and upgrade a battery I was told I'm trying to scam them. Grant refused to work with me and sort it out. I feel that this is unfair customer practices when I had the receipt. He claimed the battery was used and trashed from prior use when there was a little dust on the top. Won't be working with lordco if they continue to have aggressive argumentative employees.

Kushguy Tours

Awesome bunch to deal with.

jenny

Great customer service! Sienna was super helpful and had many suggestions for me. She was very sweet and personable. Thank you Sienna for making my experience painless!!

Jonathan Crossley

Manager Kirk is an excellent advocate and service representative in all aspects, helped me out of many time intensive jams ????????

Gretchen Trouble

The dude with the Star Wars tattoos is is shockingly rude. He is an arrogant an pompous little child. I refuse to continue to shop at Lordco while he still works there. I have taken business to Taylor Wilton, where the staff are respectful and kind.

Chris Macmillan

good selection of coolant

jonathan foley

Thanks Rob for finding the parts I needed just in time???????? Great parts man.

mike k

Helpful people and awesome selection

PJ Manabat

Everytime I need parts, out of the 3 parts store in town Lordco has always the stock or if not they can get it overnight or max 2 days. For pricing, years ago they used to be more pricey than the other 2 stores but lately I find them cheaper and even compitive to the online parts store. They are worth a shot. Staff are helpful and approachable.

Alex R

Pretty typical lordco you know

Brian Snyder

Amazing place to work

Dakar Hitchon

Great staff

Kid Kootenay

good selection prices are high compared to online and many items you need to order in, staff is friendly though you should know as much about what you need when you go in as possible or you may walk out with the wrong part and even then it happens. but compared to other parts store in town its the best

Eliza Hicks

I left my information with the staff at the Nelson store and was told I'd be contacted in about 2 weeks when my order was in stock. I was never called. We I followed up to find out if my order had arrived I was told: "I couldn't find your contact information anywhere, but I remember you coming in" and "the part you wanted was discontinued". So I waited, for nothing, without any heads-up. And of course - no apology. Not-so stellar customer service.

Morgan

Great staff and store

Dave

As someone who is shamefully unfamiliar with vehicles, Trevor really came through for me today by going above and beyond. Great customer service in my experience.

Adolfo Andres Muñoz Enriquez

Is very good service .

Howard OnaBeach

Didn't have what I wanted and the only helpful staff was the new guy.

David Brideson

Expensive stuff, decent quality. Knowledgeable staff.

Mike Roy

Exceptional service and staff!!!! Called many other places for parts was told long wait for shipping. LORDCO checked high and low shipping next business day!! Have to get the boat back on the water for these last days of summer! Thanks Lordco from my kids!!!!!

Riley Bezooyen

I always have a good experience when I shop at Lordco. I understand just how abusive this trade can be, I mean nobody likes it when their machine is down. I always have lots of patience because the workers are trying very hard to help me :).

fred malahoff

Always have good to me and if the do not have it they will try there best to get it.

nicci martin

Not helpful

Troy Pennock

Had the part I needed when I needed it

Ross Naka

Whenever I am in a bind, which is a weekly occurrence for me, I know that I can rely on Rob at Lordco to take care of it. He's the best in the business!

Kent Wood

So two!

Don Livingstone

1 Star for company policy 5 stars for the staff Great People Problem is called in to order some paint offered a credit card # to pay in advance for it as you have to do when ordering paint was told they wont accept a C/C over the phone to mix paint REALLY i would have to drive all the way into town order, pay, then come back later to get it what a P.I.T.A. Come on Lordco Get with the times Had Some other paint left from a previous job so we 2 toned this one you lost a sale $$$

Ed Beavon

Very helpful people

Keenan Dewling

Great place great staff. Thank you

Noah Stevens

I went into Lordco looking for tire chains and had easily the worst customer service experience of my life. The guy working the counter was immediately confrontational and aggressive in his responses to my questions when I was unsure of the tire size I had on my vehicle. When I returned with the correct specs of my tires after looking them up he was condescending, telling me I shouldn’t trust what the internet says. He told me if the chains did not fit because I had told him the wrong tire size I cannot return them. Not once did he offer to take a look at my tires or give me a hand in identifying the tire size himself. He wrote down the tire size I provided and ordered the chains I needed. He said he would call me when the chains arrived at the store. I never received a call. As someone who is unfamiliar with tires and went into Lordco looking for some professional help in buying a product, I received atrocious customer service from this place. Would not recommend this shop to anyone.

BLAINE MICHALSKY

Wish we had these in Alberta.

Inyo Youngreen

Place is way too overpriced...the staff is polite and knowledgeable but the extreme hi prices on almost everything in the store is enough to scare most back into the bicycle seat

Marcel T

Cool staff and talented players

Maxx von Ilberg

Got called at work our parts were in, drive into town to get em and they say they have been delivered to us. When I get back the parts are not there and I had to drive back again to pick them up. Wasted alot of mine and the shops time. Not recommended unless you've got nowhere else to go...

J Fieldler

Great place open on Sundays when you need the car part

Derek Dewar

These guys can't get anything right, Useless, I recommend Gilbert Parts Depo or Napa.

Rylan Kewen

Rob is a guy with that can give you good advice about parts, based on real world experience... Thanks!

Alexander Stewart

Kirk is the best parts person ever.

Wesley S

Very helpful staff, I wish they'd put prices on everything though so you don't have to ask.

Chad Tonnos

Great staff!

Chris Goggins

This a great store for those in need of a Canadian Tire fix but don't want to set foot in Castlegar. Staff is awesome and prices are typically a but better than NAPA