You will be able to see all the opinions of people like you who purchased the services and products of Pneus TB Laval (Pneus neufs et pneus usagés et changement d'huile et mécanique) (Tires) in the territory of Laval (Canada).
At this moment this firm receives a score of 4.3 over 5 and that rating was based on 127 reviews.
You must have seen that it has an average rating is very high, and it's based on a large number of feddbacks, so we may conclude that the assessment is quite accurate. If many people have bothered to value when they are satisfied, it works.
You know that we do not usually bother to give evaluations when they are positive and we usually do it only if we've had a problem or incidence...
This Tires corresponds to the category of Used tire shop.
(Translated) I bought a used tire. Good selection. The service is good. (Original) J'ai acheté un pneu usagé. Bonne sélection. Le service est bon.
Great service by the crew with big smile!
(Translated) Very good service thank you (Original) Très Bon service merci
(Translated) Quality service at a very good price! (Original) Service de qualité a très bon prix!
(Translated) I work there and every day becomes a beautiful day spent with an extraordinary team. (Original) J'y travaille et chaque jour deviens une belle journée passée avec une équipe extraordinaire.
(Translated) competitive prices, 5 star service. I was very satisfied with their services. (Original) prix compétitifs, service 5 étoiles. J' ai été très satisfaite de leurs services.
(Translated) Very good service! Very welcoming, fast and efficient! Nothing to say about their efficiency! (Original) Très bon service! Très accueillant, rapide et efficace! Rien à redire sur leur efficacité!
(Translated) Fast and courteous service, good price. (Original) Service rapide et courtois, bon prix.
(Translated) Very good service despite the demand (Original) Tres bon service malgre la demande
(Translated) Fast service and friendly staff! (Original) Service rapide et personnels sympathique!
Really nice guys, fixed my flat and took care of a few other tire related issues..price was good and service was super courteous and professional..will return to have other services done
(Translated) fantastic service ..very fast and good price thank you (Original) service fantastique ..tres rapide et bon prix merci
(Translated) Overall good experience (good price, good organization of work); but some front desk clerks never smile and that makes you uncomfortable. (Original) Belle expérience dans l'ensemble (bon prix, bonne organisation du travail); mais certains préposés à la réception ne sourient jamais et ça met mal à l'aise.
(Translated) He install me 4 tire user, 2 months later after a puncture have taught me that my tires all fresh install are no longer good, tire user never again, say that I had to pay more than 250.00 $ for that (Original) Il m'ont installer 4 pneu usager, 2 mois plus tard apres une crevaison ont m'apprend que mes pneus tous frais installer ne sont plus bon, pneu usager plus jamais, dire que j'avait payer plus de 250.00$ pour cela
(Translated) Very professional and very fast service! Thank you!! (Original) …
(Translated) Wow the mechanics know what they are doing! They are real doctors in tanks! ???????????????? (Original) Wow les mecaniciens savent ce qu’ils font ! Ce sont de vrai medecins en char ! ????????????????
(Translated) Very helpful, honest and transparent staff. I very much appreciated the service offered. Thank you! (Original) Personnel très serviable, honnête et transparent. J'ai très apprécié le service offert. Merci!
(Translated) Very good service and I was looking for 4 used tires for the winter. I had quality tires and had good service. Thank you! (Original) Très bon service et je cherchais 4 pneu usagé pour l'hiver. J'ai eu des pneus de qualité et j'ai eu bon service. Merci!
Tx Ben! For reaching out to me, good customer service ????
Great service, great price, professional and on time
(Translated) I have been a client for several years, 8 years to be precise, and they find a way to make fun of a question I asked! Two employees to be precise make fun of me! Unacceptable, I will never return to this beginning, you have just lost a client and others who I have already referred to you! Next time hire employees with a minimum of respect for customers! Good continuation!! (Original) Je suis client depuis plusieurs années, 8 ans pour être précis, et ils trouvent le moyen de se moquer d’une question que j’ai posé ! Deux employés pour être precis se moquer de moi ! Inacceptable, je ne reviendrai plus jamais à ce commence, vous venez de perdre un client et d’autres qui j’ai déjà référe chez vous ! La prochaine fois engager des employés avec un minimum de respect pour la clientèle! Bonne continuation!!
Extremely well organized. Fast and no monkey business. I recommend to all. 4 years now as a customer.
(Translated) Best service, honest. Storage available which suits me. . Efficient and courteous staff. Client there for over 12 years. (Original) Meilleur service, honnête. Entreposage disponible ce qui fait mon affaire. . Personnel efficace et courtois. Cliente là depuis plus de 12 ans.
Super fast! The mecanics are always polite
(Translated) Excellent service at a very competitive price. Meeting time respected despite the high traffic. Friendly and knowledgeable staff. (Original) Excellent service à prix très concurrentiel. Heure du rendez-vous respecté malgré le fort achalandage. Personnel sympathique et compétent.
(Translated) Very professional. (Original) Très professionnel.
(Translated) I called and a very nice lady answered me, then transferred to the sales department, I waited 30min to find a voicemail. I called back and the lady took my contact details (I asked her if it was better to come by because I could do it) and promised me that they would call me back ..... no return call .... I called this again. morning and during an hour of waiting I was sent to a voicemail ..... I do not recommend this place no customer service and return calls very disappointed !!! (Original) Jai appeller et une madame tres gentile ma repondu, ma ensuite transferer au service de ventes, j'ai attendu 30min pour tomber sur une boite vocale. Jai rappelé et la madame a prit mes coordonnes ( je lui ai demande si cetait mieux de passer car je pouvais le faire) et ma promis qu'il allaient me rappeler..... aucun retour dappel.... jai rappelé encore ce matin et pendant une heure dattente jai ete envoyer a une boite vocale..... je ne recommande pas cet endroit aucun service a la clientele et de retour dappel tres decu!!!
(Translated) I will not go back (Original) Je n'y retournerai plus
(Translated) Always great service! On time, fast and efficient. (Original) Toujours un excellent service! À l'heure, rapide et efficace.
The best for anything tires
BEST service
Great customer service.
(Translated) Fairly ordinary service. When we arrived, nobody took care of us. There are, however, clerks available but they ignore us. We don't know who to go see so we take a chance. Also, I have never seen another garage that adds $ 10 per tire if purchased elsewhere. You really feel like you're just a number. I did not appreciate my experience. (Original) Service assez ordinaire. À notre arrivé personne ne s'ocuupent de nous. Il y a pourtant des commis disponibles mais ils nous ignorent. On ne sait pas qui aller voir alors on prend une chance. De plus, je n'ai jamais vu un autre garage qui ajoute $10 par pneus si acheté ailleur. On a vraiment l'impression d'être qu'un numéro. Je n'ai pas apprécié mon expérience.
(Translated) Good price, best service. I arrived without an appointment, with a punctured tire and I left with a smile. Very quick and easy. All the people there are friendly. I will go back for all my tire needs. Thursday morning I got a puncture in the side of my tire. I showed up here Friday morning without an appointment and left half hour later with good used tires and a smile. Excellent price and service. Clean shop and everyone seems happy to work there. I will return here for all my tire needs. (Original) Bon prix, meilleur service. j'ai arrivée sans rendezvous, avec un pneu percé et j'ai parti avec une sourire. Très rapide et facile. Tous les gens là sont amicable. Je vais retourner pour tous mes besoins de pneus. Thursday morning I got a puncture in the side of my tire. I showed up here Friday morning without an appointment and left half hour later with good used tires and a smile. Excellent price and service. Clean shop and everyone seems happy to work there. I will return here for all my tire needs.
Beware of this garage ! Today I had to drive 25 minutes to this place to have my winter tires installed. The installers told me that it would cost me 10$ per tire on top if the 50$ charge because the tires were not purchased at their garage... The person who answered the telephone and took the appointment did not discuss this with me and we did talk about the rate. When I asked to speak to the boss, he came out and gave me such a poor customer service by telling me that I wasted 30 minutes of his business time and saying that I should've said that my tires were purchased outside the garage over the phone...when I never dealt with this garage and I haven't encountered one garage who charges its customers like that. I had such a bad experience, beware of this garage.
(Translated) Excellent service and very fast (Original) Excellent service et tres rapide
(Translated) Excellent job done. (Original) Excellent travail effectué.
(Translated) Excellent service (Original) Excellent service
(Translated) Super professional service, I'm happy to do business! (Original) Service super professionnel, je suis contente de faire affaire!
(Translated) Service is fast. Expensive price / honor compared to the market! (Original) Service est rapide. Le prix/honoraire dispendieux comparativement au marché!
Best place to change your tires, really cheap and worth it
(Translated) It sounds like a beast, non-professional cross-racers (Original) Ça fait dure air bête non professionnels des crosseurs
(Translated) Ordinary (Original) Ordinaire
(Translated) Excellent price and excellent service (Original) Excellent prix et service excellent
(Translated) Super fast and professional service! Being techno, I greatly appreciate the invoice by email! A small ecological gesture for our planet! (Original) Service super rapide et professionnel! Étant techno, j'apprécie grandement la facture par courriel! Un petit geste écologique pour notre planète!
(Translated) Fast service, good price, very courteous. (Original) …
Extremely professional, fast, clean and the staff is friendly.
Veri god service (TONY) Thank You Brother
(Translated) Great deals for used tires every time. Staff really cool and more. (Original) Supers bon deals pour des pneus usagés à chaque fois. Staff vraiment cool en plus.
(Translated) OK (Original) Ça roule
(Translated) installation of very expensive tires! (Original) poses de pneus très dispendieux!
(Translated) Impressive by the punctuality and the respect of the appointment to the minute. Wow! ???????? (Original) Impressionnant par la ponctualité et le respect du RDV à la minute près. Wow !????????
(Translated) Courteous staff, fast service, well done and very reasonable price (Original) Personnel courtois, service rapide, bien fait et prix très raisonnable
(Translated) Super courteous and prompt service and great prices. The clerks work in a good mood and I left with a smile. (Original) Super service courtois et rapide et très bon prix. Les commis travail dans la bonne humeur et j'ai repartis avec un sourire.
(Translated) Excellent service! They offer the best prices for new and used tires! …
(Translated) It all started with a call from my girlfriend to have her tires changed on her car. She was given a decent price and made an appointment. They changed tires on original mags, the tires are new and they weren't bought from them. As soon as the work is done, my (pregnant) girlfriend arrives at the garage to pay. Suddenly there is an additional $ 40 charge. My girlfriend asks where this expense comes from, which was never communicated to her. The clerk Eric of his first name, mentions to him that they had to wash his tires (new), change the valves, put sealant, reprogram his TPMS and change the seals. My girlfriend's vehicle doesn't have TPMS, the valves haven't been changed because her vehicle doesn't even have 6000KM on the odometer and in my opinion the seals and seal must be part of the initial charge. They even parked my pregnant girlfriend's vehicle across the street at the IGA, which she had to pick up herself in the cold and darkness. In addition, I go there the next day to have explanations. I am told that there is a charge of $ 10 per tire, as they were not purchased from them. I am referred to by showing me the sentence that is written on the poster at the level of my knees on their counter. When I ask why it was not explained this way to my girlfriend, especially so that she reason why it is not said from the start. I am told that it is super easy to read, that I should understand that if they don't do this, the garage will not survive, that they will have to close and that it is the same as if I buy my steak at IGA and I'm going to cook it at the restaurant around the corner .... The restaurant will not survive. Comparison a bit muddy in my opinion. So I left with the feeling of being had. Eventually they damaged 3/4 mags of the vehicle, clearly they weren't paying attention. My girlfriend's vehicle is a rental vehicle. So she will have to pay fees on a job that was poorly completed. We are really outraged by the situation. I recommend this garage to everyone in the neighborhood to avoid a bad experience. (Original) Le tout a commencé avec un appel de ma copine pour faire changer ses pneus sur sa voiture. Elle s'est fait donner un prix convenable et elle a pris un rendez-vous. Ils ont changé des pneus sur des mags d'origine, les pneus sont neufs et ils n'ont pas été achetés chez eux. Un coup que le travail est fait, ma copine (enceinte) arrive au garage pour payer. Soudainement, il y a un frais de 40$ supplémentaire. Ma copine demande d'ou provient ce frais qui ne lui a jamais été communiqué. Le commis Eric de son prénom, lui mentionne qu'ils ont du laver ses pneus(neufs), changer les valves, mis du scellant, reprogrammer ses TPMS et changer les plombs. Le véhicule de ma copine n'a pas de TPMS, les valves n'ont pas été changées, car son véhicule n'a même pas 6000KM au compteur et selon moi les plombs et le scellent doivent faire partie de la charge initiale. Ils ont même stationné le véhicule de ma copine enceinte de l'autre coté de la rue au IGA qu'elle a du aller chercher elle-même dans le froid et la noirceur. De plus, je m'y rend le lendemain pour avoir des explications. On m'indique qu'il y a des frais de 10$ par pneu, car ils n'ont pas été acheté chez eux. On m'y réfere en me montrant la phrase qui est écrit sur l'affiche au niveau de mes genoux sur leur comptoire. Lorsque je demande pourquoi ca n'a pas été expliqué de cette façon à ma copine, surtout pour qu'elle raison pourquoi ce n'est pas dit dès le départ. On me répond que c'est super simple a lire, que je devrais comprendre que s'ils ne font pas ca, le garage ne va pas survivre, qu'ils devront fermer et que c'est la même chose que si j'achetes mon steak chez IGA et que je vais le faire cuire au restaurant au coin de chez moi.... Le restaurant ne survivera pas. Comparaison un peu bouateuse à mon avis. Donc, j'ai quitté avec le sentiment de mettre fait avoir. Finalement, ils ont endommagés 3/4 mags du véhicule, ils n'ont clairement pas fait attention. Le véhicule de ma copine est un véhicule de location. Alors, elle devra payer des frais sur un travail qui a mal été complété. Nous sommes vraiment outrés de la situation. Je déconseille ce garage à tous les gens du quartier pour éviter une mauvais expérience sur tout la ligne.
(Translated) Good service (Original) Bon service
(Translated) Tires use of good quality (Original) Pneus usage de bonne qualite
Fastest service I have ever seen, good job and great prices
I showed up without an appointment and they were able to squeeze me in if I could leave the car. I did so and appreciated the effort to accomodate me.
(Translated) Excellent service, realistic advice and competitive prices. …
(Translated) Very good service !! (Original) Très bon service !!
(Translated) Good experince, despite the rush before a snowstorm, they found us a time slot for us to change our tires. The prices are very reasonable and the team is very welcoming. To recommend without any doubt. (Original) Bonne experince, malgrès le rush avant une tempete de neige, ils nous ont trouvé un creneau horaire pour nous faire notre changement de pneus. Les prix sont très raisonnables et l équipe y est très acceuillante. A recommebder sans aucun doute.
(Translated) Mecano very competent. Good courteous service. I am satisfied with this garage. (Original) Mécano très compétents. Bon service courtois. Je suis satisfaite de ce garage.
(Translated) A1 service, A1 mechanics, ultra satisfied! Happy customer! …
The price in good but if you buy used tires you should check them before installing, the tires they put for my car are too old
(Translated) Excellent services (Original) Excellents services
(Translated) Always excellent service (Original) Toujours un excellent service
(Translated) Job well done and we arrive on time at our meeting and very good price (Original) Travail bien fait et on passe à l'heure à notre rendez-vous et très bon prix
great prices on tiers and staff is nice
(Translated) I had excellent service and they advised very good winter tires at a competitive price. (Original) J'ai eu un excellent service et ils mont conseillé de très bon pneus d'hiver à un prix compétitif.
Great service....
(Translated) Their first quality, the speed for installing the tires is also their first fault, they go too fast (Original) Leur première qualité, la rapidité pour l’installation des pneus est aussi leur premier défaut, ils vont trop vite
(Translated) Good service. Listening to customers. Maximum 4 customers inside. Buying Nokian hakkapiletta tires is not everywhere. Average price. Dedicated mechanics (Original) Bon service. À l'écoute des clients. Maximum 4 clients à l'intérieur. Achat de pneus Nokian hakkapiletta, c'est pas partout qu'il y en a. Prix dans la moyenne. Mécaniciens dévoués
Nice place , very good service , I like everything about the place !!! A must go ...
(Translated) Very satisfied we always buy our tires there! Welcome guys are very nice! (Original) Très satisfait nous achetons toujours nos pneus là! Bonne accueil les gars sont bien gentils!
(Translated) Exellent service, good price, fast service. (Original) Exellent service, bon prix, service rapide.
(Translated) Service A1. 4 Good tires installed on my 2012 Mazda3 at VERY GOOD PRICE. Thank you. Mark (Original) Service A1. 4 Bons pneus installes sur ma Mazda3 2012 a TRES BONS PRIX. Merci. Marc
(Translated) VERY WELL !!! Impeccable and very fast work, it is the best mechanic's garage in Laval They are very polite and very honest and the prices are very good !!! (I RECOMMEND TO ALL !!!) Thanks again for your good work (Original) TRÈS BIEN !!! Travail impécable et très rapide, c'est le meilleur garage de mécanique a Laval Il sont très poli et très honnête et les prix sont très bon !!! ( JE RECOMMANDE A TOUS !!! ) Merci encore pour votre bon travail
(Translated) Great service with competent and helpful staff. I recommend it to everyone!! (Original) Super service avec du personnels compétant et serviable. Je le recommande à tous!!
Great used tires
(Translated) Good service, fast. (Original) Bon service, rapide.
(Translated) Warm welcome courteous staff best price I recommend. (Original) Accueil chaleureux personnel courtois meilleur prix je recommande.
Been going there for years, my parents been going there aswell. The owners will go out of their way to give service. Their garage is clean they mechanics are well equipped with tools and for their used tires they have what you will need at great prices aswell. When I think tires I definitely think of them first all the time
(Translated) THE WORST SERVICE FOR LIFE! VERY POOR ATTITUDE AND WAY TO TALK TO THEIR CUSTOMER (Original) LE PIRE SERVICE A VIE ! TRES MAUVAISE ATTITUDE ET FACON DE PARLER A LEUR CLIENT
(Translated) Very good courteous service! (Original) Très bon service courtois!
excellent service, staff super gentil
Very professional and very quick.
Got good tires at this place for a cheap price Thank you Benny
(Translated) Professional and courteous professional advice A1 ???? (Original) Conseils d'experts professionnelle et courtois A1 ????
(Translated) I was charged $ 10 extra per wheel for the fitting of 4 new tires bought elsewhere without reason. I brought my cleaned wheels with new valves on each. The reception counselor tells me that since my tires come from elsewhere, they must make their money elsewhere. Although I want to encourage local commerce, I will never return to this establishment. (Original) On m'a facturé 10$ d'extra par roue pour le montage de 4 pneus neufs achetés ailleurs sans raison. J'ai apporté mes roues nettoyées munies de valves neuves sur chacune. Le conseiller à l'acceuil me dit que comme mes pneus viennent d'ailleurs, ils doivent faire leur argent ailleurs. Malgré que je souhaite encourager le commerce local, je ne retournerai jamais dans cet établissement.
(Translated) wow thank you for finding me tires for my caprice classic 1989 c a size not common below $ 500 for the 4 new thank you (Original) wow merci davoir me trouver des pneus pour mon caprice classic 1989 c une grandeur pas commun en dessous de 500$ pour les 4 neufs merci
Courteous service and great prices. My appointment time was respected. I was in and out in under an hour for my tire change!
(Translated) A1 (Original) A1
(Translated) Surplus fee of $ 10 / new tire if purchased elsewhere? I don't see how the job is any different from fitting a used tire ... just like any other way of digging in our pockets. No thanks, this is a scam. (Original) Frais surplus de 10$ / pneu neuf si acheté ailleurs? Je ne vois pas en quoi le travail est différent de la pose d'un pneu usagé... facon comme une autre d'aller fouiller dans nos poches. Non merci, c'Est de l'arnaque.
(Translated) I kindly call for a price on tires (approximate) for a car that is not mine and that I am at work at the moment, the answer of this gentleman without any embarrassment and with contempt and vanity: sir start with do your homework later I will give you the price (because I did not give him the dimensions of the tire but I gave him the model). It seems to me that there are many ways to address more respectful and intelligent customers. A few minutes later, I decided to remind him with the dimensions of the tire, he decides to put the voice mail before 1600! (Original) j appelle gentiment pour avoir un prix sur des pneus (approximatif) pour une auto qui n'est pas le mienne et que je suis au travail en ce moment, la réponse de ce monsieur sans aucune gêne et avec mépris et vanité: monsieur commencer par faire vos devoirs par la suite je vous donnerai le prix (car je lui ai pas donné les dimensions du pneu mais je lui ai donne le modele). Il me semble qu'il y a bien des manières pour s'adresser aux clients plus respectueuses et plus intelligentes. Quelques minutes plus tard ,je décide de le rappeler avec les dimensions du pneu, il décide de me mettre la boite vocale avant 1600!!!!
(Translated) Superb service, courteous and honest both in the garage and at the counter ???? thank you (Original) Superbe service, courtois et honnête autant dans le garage qu'au comptoir ???? merci
On time, polite. Good service.
(Translated) Fast and courteous service. Very satisfied! (Original) Service rapide et courtois. Très satisfait!
Great service
(Translated) Well served (Original) Bien servi
Excellent Service. Quick, Friendly and Professional. Tony and the boys were a treat to deal with.
Excellent service.
(Translated) fast service and for a resonable price. (Original) service rapide et pour un prix resonable.
(Translated) I have been going there for over ten years and have always had great service. Good job! (Original) J'y vais depuis plus de dix ans et j'ai toujours eu un super service. Good job!
(Translated) Good service. (Original) Bons services.
Wasn't me that did the review , but I figured out how to fix it!
Great price, great service been going there 10 years +
(Translated) My son went to change my spouse 's car tires and came back without the summer tires. He had to go back to the garage and he was told that the tires were scrap. It is not the case .... I do not understand why nobody asked him the question about the tires to know if we want to change them. In addition the employee was angry that my thread asked to review the tires and do not remember the brand .... employee no longer knew where the tires are .... and after 15-20 minutes of research and after insisting employee gave the used tires which probably does not belong to us ... it is very disappointing that you take advantage of your customers ... your ex customers. (Original) Mon fils est allé pour changement des pneus de voiture de mon conjoint et il est revenu sans les pneus d' été. Il a du retourner au garage et on lui a dit que les pneus ont été scrap. Ce n' est pas le cas.... je ne comprends pas pourquoi personne ne lui ai posé la question au sujet des pneus pour savoir si on désir les changer. En plus l' employé été fâché que mon fil demandé de revoir les pneus et ne souviens pas de la marque .... employé ne savais plus où sont les pneus .... et après 15- 20 minutes de recherches et après avoir insisté employé à donné les pneus usagés qui ne nous appartient probablement pas...c' est très décevant que vous profiter de vos clients...vos ex clients.
great service!
Great place for quality afforable used tires. Tires are in great condition
Very fast service
Took care of my tires quickly and charged reasonably
Great service technician very knowledgeable well appreciated the work they did
(Translated) I went for an oil change and the employee forgot to put the cap on when I finished and closed the hood. Result: when I arrived in Montreal, I realized that I had full of oil all over my engine and a crooked hood Their response when I call them back: we have no room for today and I am offered to come back during the week .. (same day of the incident) (Original) Je suis allez pour un changement d'huile et l'employé à oublié de mettre le bouchon en terminant et à fermé le capot. Résultat : rendu à montréal je me rends compte que j'ai pleins d'huile partout sur mon moteur et un capot crochis Leurs réponse quand je les rappels : nous n'avons pas de place pour aujoird'hui et on m'offre de revenir pendant la semaine.. ( même journée de l'incident )
(Translated) My favorite garage ... great service and reasonable price..we do not take you for a fish and it's top (Original) Mon garage préféré...super service et prix raisonnable..on ne vous prend pas pour un poisson et ca cest top
(Translated) Good service (Original) Bon service
Excellent service as always amazing friendly staff highly recommended this place for all your tire needs and more
(Translated) Warning!!! They charge a fee of $ 10 per tire that was not purchased from them for installation. And they don't warn on the phone when we make an appointment. (Original) Attention!!! Ils chargent des frais de 10$ par pneu qui n'ont pas été acheté chez eux pour l'installation. Et ils n'avertissent pas au téléphone quand on prend rendez-vous..
(Translated) Like any good consumer, I buy without any damage 4 winter tires from a local distributor located in Boisbriand. Once purchased, it's time to find a garage and have them installed by December 1st. Since I live in Vimont (Laval) I do a local search on Google to find a garage that can install my winter tires as quickly as possible. My Google search gives me as suggestion "Tires TB". From then on I call "Pneus TB" to make an appointment and the clerk then asks me the brand and the year of my vehicle, my phone number and schedules me a moment to do the installation of my winter tires. At this point everything went very well. The day scheduled for the installation of my tires, I present myself as agreed at "Pneus TB" to have them installed. There were several clients in the waiting area. A customer in front of a counter spoke with a clerk. This client hid a sign that read: "Notice to our customers - an extra $ 10 per tire will be applied for new tires" without further explanation. Oh there ! The phone clerk never mentioned to me on the phone that if my tires were new and bought elsewhere there would be an extra $ 10 per tire + tax to pay !!!!! Moreover, if a person is in front of this sign when he interacts with the clerk, the person who has just entered will not necessarily see the policy of "Pneus TB" displayed since the person at the counter is hiding this famous poster! In addition, the website of "Pneus TB" does not mention anywhere this extra policy required for new tires. Imagine, to know the price you have to submit a quote! What lack of consideration and contempt for the consumer. In short, the future customer who is not attentive is scammed at the last minute when the clerk submits the final bill with an extra $ 50 to pay otherwise his vehicle will be taken hostage. But what a lack of transparency and clarity on your part !!!! As such I have no problem with your policy extra to pay provided that the future client knows from the start the rules of the game against this policy. Transparency, honesty and consideration towards a future customer should start as soon as the latter calls you to make an appointment for the installation of his tires. From that moment, the clerk should have the obligation and the honesty to inform the future client that a $ 10 EXTRA per tire + tax will be payable for the installation of his new tires purchased elsewhere. The future client may then decide to end the conversation or accept your extra policy. That's knowing how to respect the future clientele and that will allow you to grow your business in the community. It's as if I would reserve a table in a restaurant that would allow me to bring my wine and when the time comes to pay the bill the waiter would impose an "EXTRA" for bringing my own wine in me indicating that this policy was posted somewhere in his restaurant. Thanks to Google for allowing consumers to provide useful insights on unscrupulous merchants' business practices. If "Tires TB" wants to punish the potential customer who has already bought his tires elsewhere and if "Tires TB" wants to impose such a policy I have no problem with this provided that the RULES of the GAME are known from the outset the future client! Obviously, the customer who has not been attentive is trapped by a policy written on a sign located just in front and at the bottom of the counter. Following this event, I left the place, without further prejudice! Subsequently, I made an appointment in another garage much more concerned about its new customers and in the future my CASH will go in his pocket rather than the garage in Benny of "Tires TB"! You do not deserve to have my BUSINESS and therefore my CASH! (Original) Comme tout bon consommateur averti, j'achète sans aucun préjudice 4 pneus d'hiver chez un distributeur local localisé à Boisbriand. Une fois acheté c'est la course contre la montre pour trouver un garage et les faire installer avant le 1er décembre. Puisque je demeure à Vimont (Laval) je fais une recherche locale sur Google afin de trouver un garage qui pourra installer mes pneus d'hiver le plus rapidement possible. Ma recherche Google me donne comme suggestion "Pneus TB". Dès lors je téléphone chez "Pneus TB" pour prendre rendez-vous et le commis me demande alors la marque et l'année de mon véhicule, mon numéro de téléphone et me cédule un moment pour effectuer la pose de mes pneus d'hiver. À ce stade tout c'est très bien passé. La journée prévue pour la pose de mes pneus, je me présente comme convenu chez "Pneus TB" afin de les faire installer. Il y avait plusieurs clients dans l'aire d'attente. Un client devant comptoir parlait avec un commis. Ce client cachait un écriteau où était inscrit: "avis à notre clientèle - un extra de 10$ par pneu sera appliqué pour des pneus neufs" sans autres explications. Oh là ! Le commis au téléphone ne m'a jamais mentionné au téléphone que si mes pneus étaient neufs et achetés ailleurs qu'il y aurait un extra de 10$ par pneus + taxes à payer !!!!! Qui plus est, si une personne se trouve devant cet écriteau lorsqu'il interagit avec le commis la personne qui vient d'entrer ne verra pas nécessairement la politique de "Pneus TB" affichée puisque la personne au comptoir cache cette fameuse affiche ! De plus, le site web de "Pneus TB" ne mentionne nul part cette politique d'extra exigé pour des pneus neufs. Imaginez, pour connaître le prix il faut effectuer une soumission ! Quel manque de considération et de mépris pour le consommateur. En somme, le futur client qui n'est pas attentif se fait arnaquer à la dernière minute lorsque le commis lui présente la facture finale avec un extra de 50$ à payer sans quoi son véhicule sera pris en otage. Mais quel manque de transparence et de clarté de votre part !!!! En tant que tel je n'ai aucun problème avec votre politique d'extra à payer à condition que le futur client connaisse dès le début les règles du jeu en regard à cette politique. La transparence, l'honnêteté et la considération vis-à-vis un futur client devrait commencer dès que ce dernier vous téléphone pour prendre rendez-vous pour la pose de ses pneus. Dès ce moment, le commis devrait avoir l'obligation et l'honnêteté d'informer le futur client qu'un EXTRA de 10$ par pneus + taxes sera exigible pour la pose de ses pneus neufs achetés ailleurs. Le futur client pourra alors décider de mettre fin à la conversation ou d'accepter votre politique d'extra. C'est ça savoir respecter la future clientèle et qui vous permettras de faire prospérer votre entreprise dans la communauté. C'est un peu comme si je réserverais une table dans un restaurant qui me permettrait d'apporter mon vin et qu'au moment venu de payer la note le serveur m'imposerait un "EXTRA" pour avoir apporté mon propre vin en m'indiquant que cette politique était pourtant affichée en quelque part dans son restaurant. Merci à Google de permettre aux consommateurs de diffuser des avis utiles concernant les pratiques d'affairse des commerçants peu scrupuleux. Si "Pneus TB" veut punir l'éventuel client qui a déjà acheté ses pneus ailleurs et si "Pneus TB" veut imposer une telle politique je n'ai aucun problème avec cela à condition que les RÈGLES du JEU soient connues dès le départ par le futur client ! Manifestement, le client qui n'a pas été attentif se retrouve piégé par une politique inscrite sur un écriteau localisé juste à l'avant et en bas du comptoir. Suite â cet évènement, j'ai quitté les lieux, sans autres préjudices ! Par la suite, j'ai pris un rendez-vous dans un autre garage beaucoup plus soucieux de ses nouveaux clients et dans l'avenir mon CASH ira dans sa poche plutôt que celle du garage à Benny de "Pneus TB" ! Vous ne méritez pas d'avoir ma BUSINESS et donc mon CASH !
(Translated) Good price for the tires, but the manager who calls the customers who are waiting in the room is stupid. He cried after my boyfriend who was on the cell when he called him. He calls another gentleman who is waiting by adding his name all wrong. Just cry after another to come get his spare from his car. Leaving the garage, probably because my boyfriend did not tip because of his attitude, well he had the brow to give us a kind of cracking smile by making us tatas by the window while we were in his field of view. It's a shame for your mechanics who do the job. He ruined your service. (Original) Bon prix pour les pneus, mais le gérant qui appelle les clients qui attendent dans la salle est bête. Il a chialé après mon chum qui était sur le cellulaire au moment où il l'appelait. Il appelle un autre monsieur qui attends en ajoutant son nom tout croche. Vient chialer après un autre de venir sortir son spare de sa voiture. En sortant du garage, probablement parce que mon chum a pas donné de pourboire à cause de son attitude, ben il a eu le front de nous faire un espèce de sourire fendant en nous faisant des tatas par la fenêtre tant que nous avons été dans son champs de vision. C'est très dommage pour vos mécanos qui font la job. Il a gâché votre service.
(Translated) Good price, excellent service, fast and very jovial employees. I will go back and recommend this place. (Original) Bon prix, excellent service, rapide et employés très jovial. Je vais y retourner et je recommande cet endroit.
(Translated) I have been a customer for several years at Pneu TB and I have always had good service, but unfortunately for several months one of your employees at the counter has been very rude. He is by no means professional and often speaks ill of clients in front of people in the waiting room. Whenever I call, I hope it is not him who answers me! (Original) Je suis une cliente depuis plusieurs années chez Pneu TB et j'ai toujours eu un bon service mais malheureusement depuis plusieurs mois un de vos employés au comptoir est très désagréable. Il n'est aucunement professionnel et il parle souvent mal des clients devant les gens qui sont dans la salle d'attente. À chaque fois que j'appelle, j’espère que ce ne soit pas lui qui me réponde!
Always top notch!!
(Translated) Good (Original) Bien
Great service friendly and helpful staff
(Translated) I got a good price for the 6 ply tires I was looking for (Original) J'ai eu un bon prix pour les pneus 6 plis que je cherchais
(Translated) Very good service (Original) Tres bon service
(Translated) very bad service. No courtesy. (Original) très mauvais service. Aucune courtoisie.
(Translated) Excellent service (Original) Excellent service
(Translated) great service (Original) excellent service
Great priea and fast serice. THANK YOU
Warm and friendly environment without too much pressure. Man in the garage with experience and very courteous. A small subliminal message for the man with the shirt indicating Philippe, very beautiful and kind! Thank you for the 5-star service!
(Translated) Good place for a quick and inexpensive tire change. (Original) Bon endroit pour un changement de pneus rapide et peu coûteux.
(Translated) Hello, The price for changing tires is really a lot expensive month than at other garages. The whole team is respectful, helpful and very fast. I have been asked before leaving whether or not I want to keep old tires, contrary that other customers have said. If you say what you want to do on your car you will have the price before repair begins. A GREAT BRAVO. Thank you. Have a good day. (Original) Bonjour, Le prix pour changer les pneus est vraiment beaucoup mois cher que chez autres garages. Tout l’equipe est respecteux,serviable et tres vite. J’ai ete demande avant de partir si je veux garder ou non les vieux pneus, contraire que d’autres clients ont dit. Si tu dit quoi tu veux faire sur ta voiture tu va avoir le prix avant de commence la reparation. UN GRAND BRAVO. Merci. Bonne journée.
(Translated) Friendly and professional people !!! (Original) Des gens sympathiques et professionnels!!!
(Translated) By sending my wife to change the winter tires for the summer ones on a simple SUV, I ended up with a bill for $ 180. An extra $ 10 per tire because they were new and not bought locally, plus plus more .... amazing but true. TB Auteuil tire finished forever. Not recommended and especially for vulnerable people who do not know the mechanics. (Original) En envoyant ma conjointe faire changer les pneus d'hiver pour ceux d'été sur le un simple vus, je me suis retrouvé avec une facture de 180$. Un extra de 10$ par pneus parce qu'ils étaient neuf et pas acheté sur place, plus plus plus....incroyable mais vrai. Pneu TB Auteuil fini à jamais. Déconseillé et surtout aux gens vulnérables qui ne connaissent la mécanique.
Great service
Great prices + very good service + quality tires