Reviews of Ace Automotive (Tires)

Laura Sturgeon

Have been a number of times and have always been treated with respect. They charge me what they feel is fair for parts and labour, less than other places and they never try to talk me into having extra work done that I dont need. Totally cool, laid back guys. Appreciate all their help. They have probably saved me thousands of dollars in the long run. If they just had a little waiting lounge or something even better but I dont really care about that.

Jackie Kenzie

Always great to us!! Rick and his crew are professional and timely. We have used this business for over 10 years and consistently received great service!!

Rob Compton

Can't thank Ace enough would have been stranded on the side of the road without them . Some of the best service I've ever had

Bien Agiter

I've had good service here. So far the work I've had done has been good - on time and at the quoted price. Rick (the owner & mechanic) is pretty easy to get along with in my experience.

Chris Nicolson

Rick, Thanks for the points service on the F-150. Stand up guys doing great, fast, honest work.

Tristan Schulze

Great automotive service!

Alie Oxley

Absolutely amazing service!

Annika Meijer

Ace Automotive is the best mechanic ive ever been to!!! They were incredibly knowledgeable and professional and saved me when i was stranded in port alberni from my clutch slipping out! They were incredibly thorough and went above and beyond, recommending how to navigate a repair like this in the future and preventative driving methods. Cannot recommend them enough !!! Just incredible ! High quality work, they fit me in quicky despite a full schedule and they saved me costs where they could !

Scott Burnett

They did the job, right the first time.

Paul k.

(Translated) Rick actually didn't want to work on Saturday, but he spontaneously sacrificed his Saturday for us and helped us with tips and a lot of effort in looking for the error. 5-star, great guy (Original) Rick wollte eigentlich am Samstag gar nicht arbeiten, aber er hat uns spontan seinen Samstag geopfert und mit Tipps und viel Einsatz bei der Suche nach dem Fehler geholfen. 5 - Sterne, toller Typ

Darcy Dore

Solid and reliable service

Ron Douglas

Great service

Rachel Muir

We got stuck in Port Alberni for the day on our way to Tofino and they really took care of us. Really nice guys!

Alan Murray

Excellent Shop . Always done right for a great price and never miss a deadline.

Graeme Armstrong

Wonderful service. Thanks.

Dixie Laughton

were very busy but took the time to work on my car high five

Tony Antunes

Lonnnnnnnnnnng story with a great ending! After a fantastic stay in Tofino last week, we were heading home when the dashboard started lighting up. We pulled over as it felt like we were about to stall. Our van was unable to sustain a charge when we attempted to start the van. We had just passed through the Kennedy Hill major highway upgrade work being done which was about to close from 11am to 3pm. We had no cellular service and the nearest town was Port Alberni about an hour east from us. Fortunately we were travelling with friends in a separate vehicle and they drove on until they could find cellular service which turned out to be about a half hour away. While waiting on the side of the road a woman, Cynthia, stopped and offered to take my wife and 3 kids to Port Alberni. Numerous people stopped to check to make sure I had help on the way. Several even offered food and water. So many wonderful people to thank!!! My friends returned a little over an hour later with some good news. A tow truck was coming from Port Alberni with an ETA of 130pm and although every garage they called could not fit our van in there schedule for next few days someone suggested ACE AUTOMOTIVE. They had called him and he sounded very positive. Told them to tow the van and he’d hv a look. He was expecting us to arrive before 3pm but the tow truck didn’t arrive at 130pm as expected. Our friends waited a while longer but eventually left to try and get an update. While I waited I started to think about our bikes and the bike rack, wondering if they would pose an issue for the tow truck being on the back end of the van. I decided to create space inside the van, managed to squeeze the bikes in along with the bike rack. Glad I did, the tow truck finally arrived 4+ hours later and the hitch bottomed out a bit so the rack and bikes wouldn’t hv made it worse.. I was relieved but pretty spent from being in the sun all that time. My friends noticed the tow truck with my van pass by and came back for me. It was about 430pm when we reached the area that had cell service. I called ACE AUTOMOTIVE. The gentleman I spoke with sounded exhausted. He said they close at 5pm and asked if I expected our van to be fixed today. It was a HUGE ask but we really needed to try and catch a ferry home so I wouldn’t miss work the next day. I told him he was my only hope but it was clear he had put in a long day and wanted to go home to relax. We arrived at his garage with our van being offloaded by the tow truck. I found the gentleman I spoke with and he looked like he had had a long day. I wouldn’t hv blamed him if he would hv insisted to come back the next day. Clearly he’s a good man with a BIG heart cuz he offered to come back after grabbing a little rest and something to eat. We came back at 7pm and he was working on our van. The alternator needed to be replaced. Just before 8pm, I heard the engine fire up. It sounded GREAT!’ He called me over, explained what he replaced and gave me details about the warranty. I was ever so grateful, nearly speechless, could not thank him enough. It only gets better…after a long day that I am certain he had he came back after hours to help a family he’s never met before. I’m expecting a hefty bill but instead he charges me $450 and change!!!! AMAZING! Absolutely the most honest hard working mechanic I hv ever and will ever meet! So much respect for him, I believe his name is Rick. He owns ACE AUTOMOTIVE in Port Alberni. If you are in the area and EVER need a mechanic do not hesitate, go see Rick at ACE AUTOMOTIVE.

Theresa Julia

Rick may have saved our road trip! We got stranded in the area due to a problem with our minivan that previous shops we went to weren't able to figure out. For the first time we felt like someone listened and really cared to find the problem. He was knowledgeable and discussed everything with us in detail and really went out of his way to help us. In fact, he wasn't even going to open the shop that day but didn't have the heart to turn us away. Not how we imagined our road trip going but we will keep Rick in good memory.

Mike Stone

I won't go to any other shop rick and his mechanics are professional and truly care about their customers . And I havent met a more honest person he has saved me thousandsof dollars by only doin what was needed not what I was told I needed from other mechanics.

Jay P

I had my camper towed to Rick shop, he couldn’t fix it was busy with another jobs and one of his mechanics didn’t show up but didn’t leave me hanging there paid to towed my camper to another shop... great guys highly recommend

Stefan Baldauf

Very friendly and helpful and very fast

Liam Odriscoll

Rick and his team went above and beyond to help us out and make sure we were set for our road trip. Quick service and just amazing people to deal with. If you are in need of a quick fix and great mechanics this is the spot to stop! Thanks again guys

Ahadil Karim

Visiting from out of town. Only shop in town that would accommodate us. Problem was quickly diagnosed and repaired. Excellent service.

Tina Scales

Great fast service. Friendly staff

William Pley

great mechanic shop

Matt Simard

Incredible service. Rick that runs the shop is an amazing lad! Could not recommend this place enough. Good shop, great people!

jeff O

Needed a quick fix on a Saturday and these kind gentlemen helped me out.

Wanda Harley

Best honest mechanic aroubd. Rick rocks.

Phil Barnott

I hired Ace Automotive to do a B.C. Inspection on a used vehicle that I had purchased I. Edmonton and had my cousin drive here to Port Alberni! From the very start of our relationship I was impressed by the professional service of the person answering the phone! They did a wonderful job and identified a few things that needed repair/replacement! I was expecting a much larger bill then I got and was very pleased with their work! I would recommend this company to all my friends and relatives! The staff is very friendly and easy to talk to! Phil Barnott

Terry Tom

Awesome service as always

Sean McKeown

I popped into Ace last minute on a Saturday, which I should rightly be shunned for. The Mechanic gave me quality advice I needed before I purchased the Truck I bought to him. In the age of Mr Lube, wait times, etc it was refreshing to get service like this.

Darren Kenzie

Awesome mechanic! I have had Rick as a mechanic for about 12 years now with no complaints. Tell Rick, Darren sent you! Your in good hands

dale orchard

Took me in on short notice. Much appreciated and will go back again.

Alex Täubel

We had a leak in the break system and Rick took us straight in on a staturday, he did a great job! Such a nice and helpful mechanic and all of this on a Saturday! Excellent service and price!