You have all the opinions of people like you who know the services and products of Taunton Tire (Tires) in the area close to Kawartha Lakes (Canada).
At present this business has a rating of 4.3 stars out of 5 and the rating has been calculated on 127 reviews.
As you can see it has an average rating is very positive, and it is based on a high number of feddbacks, so we can conclude that the rating is very faithful. If many people have bothered to leave their review when they've done well, it works.
You know that we do not usually stop to place opinions when these are correct and we usually do it only if we have had a problem or incidence...
This Tires is included in the category of Tire shop.
Good honest business, very reasonable rates, good workmanship!
I had a set of BF Goodrich K02 tires installed today. Service was very quick even though the shop seemed to be quite busy. Staff were friendly & accommodating. I will be recommending Taunton Tire in high regard. Thanks!
Purchased a set of Arsenic Rims by RTX and new Summer Tires extremely happy with the price and prompt installation. Getting ready to pick-up a set of new Winter Tires 2day, and get installed, SNOW'S ACOMING!
Great service. Went in for a tire repair. Ran over a nail. Was there less then 15 minutes. Will be back! Fantastic. …
Awful service today. Can't communicate to their customers clearly. Make you wait 2 hours to find out they can't repair your tire. Where was my phone call to notify me of this, after they said it would be a 20 to 30 minute wait. Sorry it was honestly a waste of my time. Went to canadian tire instead and got a tire replacement within the day.
Came here to have my tires balanced after other shops failed to balance correctly. I would recommend this business to anyone having any issues with their tires. Staff are very knowledgeable and have great quality and service. hands down best tire shop I’ve ever been to. 5/5
Will not go anywhere else for my tires. Best in town for selection, service and price.
Kept me waiting for 3 days for a less than 10 minute job. Probably not enough money to do this little job. Will now cancel the tires we needed for the car. Better off to pay a bit extra and get service. John
The staff were great they took their time to figure out where my leaks were and the pricing I think is the best around
If your in the Durham region and need tires these guys are the best around. Cheapest by far, great service, fast! …
Great job. They were fast and the price was good too. Can't ask for much more than that.
My child called me on a Saturday, 15 days before Xmas stranded 50 klm. east of Oshawa with a flat on the side of the 401, with no CAA, no spare tire. It's your kids and you want them to be safe, the lecture was to follow on how stupid that was. In the interim, I raced to TAUNTON TIRE as they've been nothing but spectacular to me in the past. There I was in the waiting room with a mass of people waiting for their snow tires to be put on. I was on the verge of tears the whole time thinking this is crazy. But once I got my turn and I explained my emergency, the lovely staff member felt my emotional pain and panic and immediately rectified the situation by finding the right tire for the vehicle and found some rims as well. They put the tire in my trunk and I was on my way. Finally I found them on the side of the highway and we changed the tire. The kids were fine but above all safe and able to continue with their travels to Ottawa. It took the TAUNTON TIRE staff a great deal of time to find the right rim for the tire. They had a massive amount of customers in line. In the end they could seen this was not worth their time and potentially could have sent me on my way but they didn't. I have nothing but the deepest respect for TAUNTON TIRE. I wish to thank them for all their help. As a consumer you normally have to sacrifice either good service or good deals. At TAUNTON TIRE I have never ever had to sacrifice a thing. I always get service above and beyond and on top of that their prices are hard to beat. i wouldn't go anywhere else for any tire needs. THANK YOU FOR RESCUING MY FAMILY FROM A BAD SITUATION. IF I COULD GIVE YOU A HUNDRED STARS I WOULD.
Great deals and awesome service
Great service with the cheapest prices!!
Busy place, but winter tires were delivered and installed quickly
I purchased a set of new tires for my truck. Amazing service from the front desk to the installers! The only con I had was. I was ask if I want the lettering a on my new tires, I specifically said that I wanted it inside and not visible. But when it was installed the tires white lettering was outside. And was covered with blue grease. Other than that issue I would go back to Taunton tire for my future tire needs
Poor customer service. The lady on the phone is infuriating. Not listening to my concerns and more interested in me being back before they close so she doesn’t have to wait for me. I know what time you close and what would happen if I didn’t make it there. That wasn’t even why I was calling... I know you shouldn’t expect decent customer service at your local tire store but wow... wth I’ve had one positive experience at this place which is why it gets two stars. I wouldn’t have written this if the lady on the phone would’ve just answered my simple question about disposing of my old tires but now that I’m writing a review.. please adjust people’s tire pressures correctly!!!
Great place as I needed only 1 tire. Thanks for the service.
Great service. Great deal. And let me know of some safety concerns!
Great service, quick and professional.
Best place to get tires. Very friendly and great prices.
Wow, i was really stuck as i have a road trip in the morning and i needed 2 tyres mounted. I was 15 mins away when i called them at 5pm(they close at 6pm), the lady on the phone tells me i am out of luck as they won't do it unless i am there at 5:05pm??? No worries i went to Canadian tire to get it done, me trying to support local businesses.
Great crew and staff. For all your tire and rims this place is the place to shop and save!!
Always good service and great staff to deal with
Great staff, great prices, great service. What more do you want?
Have always had great service at Taunton Tire.
Bought tires, when they came in they told us we could leave the car over night for installation some time the next day. Went in to drop it off, they said no come in the morning before we open, and wait in line on the off chance that we can take you. You cannot call ahead. Worst customer service EVER.
Fantastic service, great price, really take care of their customers! Thank you team Taunton Tire
Great staff, great prices. My go to place.
I recently ordered two tires from Carly (spelling?) and was amazed they had them in stock and could put them on right away. Her personality over the phone was very helpful, polite and welcoming. I ended up going the next morning for installation and despite how busy they were and in the middle of Covid, the experience was second to none. Cole was very kind and efficient and said it would take about 30 minutes and indeed it did. Even the mechanic (didn't catch his name) was courteous, polite and efficient. I just wanted to say Thanks to Taunton Tire for good service, a good price and most of all a great experience!! We will be sure to come back! Kudos to Carly, Cole, and the gentleman who installed my two tires.
Rude workers mishandled my car and almost broke the door handle No apology from them or from the girl at the front who processed my invoice.. Her answer was that they are tired after s long day so it's okay if they mishandle your car!!!Obviously don't care about their customers Avoid by all means!!!
Replaced my Bulgee Tire , was partly under warranty. As always very friendly .
Taunton tires service is one of a kind. The mechanics there are helpful and efficient and were able to correct a problem that a previous shop had messed up. I have been and will continue to recommend taunton tire to anyone who needs their cars feet pampered ????
If you're looking for tires or rims, you should already be standing at their counter.
Great people, great service, great prices.
Taunton Tire had my fleet, personal and family’s vehicles switched over to the Nokian “ Hakkapeliitta “ CR3 & SUV and also the “ WRG4 “ recently. We always feel confident in their recommendations for each vehicle and install procedure to get us through another year, safely. Hats off to Frank and Entire Staff for the hard work and baring the extreme hot and cold months during installations.
Desk staff are friendly and prompt. Techs are friendly and service was completed way faster than I was expecting. Great place!
Crazy, asked them to put plug. 2 min job. They refused. I needed help. I was running flat.
Great service. Honest opinions and feedback from the team there. Reasonable prices. I would definitely go back there.
I haven't even went to their shop yet but had amazing customer service on the phone with them. The lady was VERY knowledgeable and helpful and didn't try to sell me the most expensive. Very honest and upfront service. I will be buying my tires from them for sure! Hands down! ~Katy
These guys are terrific people. They helped me out by putting on the spare tire for me and charged nothing for it. Even after I had told them I have my summer tires stored at Canadian tire.
Had to get my very old tires replaced. I priced out at few other places and Taunton Tire gave me the best price with the fastest service. The tires came in exactly when the lady I spoke to said they would and were put on in just under an hour. Thank you so much!
Great family business. Always feel taking care of here. Top service, and great tires. Best selection of rims in all of Durham region.
Excellent service. Staff are very personable, knowledgeable, fast and efficient.
Great staff , very helpfull group of people cheers
Wish the prices were better more selection would be great !fast service over all
Go to Tire store,great prices,fast efficent friendly service
Great service, I’ve brought two vehicles here for 5 tires each time. They set my expectations clearly and delivered on there commitment. Top notch service. Glad I can support a local business instead of the big box stores.
Have purchased both tires and rims over the years. Always professional. Make sure you get there early. First come first served.
Good service and fast too thanks will be back agin...
Left my car at 8:30 am to get the rim/tire swapped (I already had tires installed onto the rims placed in my car) and at around 1:30 pm the job still was not complete. They let me know it was gonna be done by E.O.D. I assumed with how easy of a job it was, it wouldn’t take too long and at the latest it would be 2:00 pm even with a bit of rush. What a shame as they don’t even offer an appointment system as I would have taken that over being bound to my phone and wondering when I can pickup my vehicle.
Went here because it was convenient, prices are on par I assume... I didn't haggle, but the staff are totally scatter brained, nobody seems to have a clue whats going on and your left standing around... ah well, I know better for next time.
Hi order snow tires and rims over phone the lady I spoke with was awesome then drop by a few day later and the service was excellent all the staff their was very friendly for sure I will go back again thank you
Quick and friendly service and affordable pricing.
Never been but my friends say it a great place to get your tires needs
Excellent fast service. Went in this morning looking for rims and tires for my truck, great selection and they did the work same day. Reasonable prices, definitely recommend these guys for any tire needs.
Good place to buy tires. Friendly people and a quick turnaround.
I called prior I called when I got there I even went in the store. i came to drop off wheels couldn’t be helped apparently.
I've always had great experiences with them. Affordable too. Only thing to remember is to go early (well before opening) to do the seasonal change cause it's first come first serve.
Frank and staff are always pleasure to deal with. They have had All my business for the last decade. Servicing my fleet and personal cars etc. Highly recommend. Thank you for the personal service given.
Great service. Competitive prices. My go to for all my vehicles.
Always fantastic!
Staff at the front desk were very unfriendly and don't respond well to questions. They don't communicate well and I waited 2 hours before they decided to tell me that the mechanics refused to put tires on my rims. I now have to wait until Monday to find tires. Mechanics are great, staff need a lot of improvement.
Awesome service and good prices
REFUSED TO USE MY RESUABLE ENVIROMENTALLY FRIENDLY MICHELIN TIRE BAGS: I would have rated 5 stars if my reusable environmental friendly tire bags were used to put my winter tires in. Everyone including businesses have an obligation to protect the environment. Everything was absolutely great except disappointed with one part of my experience. I had purchased new Nokian tires and went to have my winter tires removed and the new summer tires installed. To be fair, Taunton Tire gave me a competitive price on my new Nokian tires. The service was amazing. Quick, efficient and the environment was up beat. The employees were pleasant. Great music playing in the background. It was truly a great experience. The only disappointment was when staff refused to use my Michelin tire bags to put my winter tires in. When they brought out the large plastic bags I advised the employee that I had reusable tire bags for my winter tires. The employee told me his employer does not allow employees to use customer tire bags because it takes too long to use them. I laughed and thought the employee was joking...I learned clearly he was not. When I went to pay the invoice, I brought this to the attention of the employee who was processing my invoice. She was kind enough to look into this and another shop employee said the same thing. I was shocked. I told them kindly that I've had these reusable tire bags for over 10 years and I've never had any shop refuse to use them. The Michelin tire bags take no longer to roll the tire into them then it takes to place a tire into a large bag and tie 2 knots. I bought these reusable tire bags to try and reduce the reliance on plastic and do my part on helping the environment. When I returned home, I spent the 15-20 seconds to remove the Taunton Tire plastic bag, put my tires in the reusable Michelin tire bags to store my winter tires. It literally took less than a minute to wrap 4 tires. I wish Taunton Tire would have told this to me when they took the old tires out of the Michelin tire bags. I would have put my winter tires in my Michelin tire bags myself while they installing my new tires. I don't accept what the employee told me. Waiting for an hour outside for my tires to be installed, I watched employees having down time and talking in groups amongst each other between tire installations. There was ample Taunton Tire employees around to wrap my old tires with my environmentally reusable tire bags. I now have 4 large plastic tire bags that will be discarded and will likely end up in a land fill. It's disappointing that this great business that was celebrating a 50 year anniversary wasn't able to be more appreciative to our environment. My daughter was learning in senior kindergarten about how important it is to protect the environment. Reduce, reuse and recycle. Now in Grade 1 is very much aware of the environment. Interesting conversation trying to explain to a 7 year old why the reusable tire bags of the family vehicle were not used and throwing out all this additional plastic. I will return as a customer to Taunton Tire because I do very much enjoyed my experience overall. I will just ensure that I will put my tires into my reusable tire bags myself the next time. I was able to save 2 of the plastic tire bags used by your shop. I don't mind dropping them off to your business if you wish to reuse them for your next customer. I'd rather them be reused then my throwing them out.
Great products and excellent staff as well as service!! Highly recommended!!
Best place in oshawa. Reasonable prices and fast service.
Price gouging they want 1400 for Cooper tires ????????????
Thanks for the tire, your store rocks, best place to buy your tires
Finding of a good service nowadays is like finding a good doctor, who is not a salesperson of a drug company. For many years, even after changing my home location, I keep coming to Taunton Tires for service. They deserve my loyalty for their impeccable service, which has earned them my trust. I shall continue using their service and wish to voice my sincere appreciation to your crew and you Taunton Tires. Art
Am a regular customer. Good staff an d services, but no discounts for regular customers.
Always helpful, good prices, great service.
I love the service and the people here. It's unfortunate that the management and process especially for swapping tires during the fall and spring time are very poor. Unless you get there at 7 and wait hours, it won't happen that day, since all they have is first come first serve. I have to say this, but I may have to go somewhere I can schedule my servicing where I know what to expect and right how much time I'll be there.
My husband took our car in to get a new tire because it had a hole due to 401 debris. However the staff were honest with him and let him know the tire could be repaired instead. Saved us some $$. Fast and friendly service too. Thank you! Would definitely recommend. :)
They were actually really set up well for a pandemic!
Excellent service this morning by the office staff and the technician. I brought in a recently purchased tire that had somehow found a screw on the road, and was on my way within 15 minutes.
Called in to have some tires swapped for the season, guy said " no problem, come in bright and early 8am the next day and we'll take care of ya first thing" I show up, there's twenty individuals in line. Trying to hog up as much clients as you can with no indication of how many will show up. Just say "sorry man, we're busy, come the next day"
We bought brand new Toyo tires, from Taunton Tire for both of our vehicles. Even though they claim to have a "Hunter Roadforce" Balancing Machine, my Toyota Camry, with these brand new tires, vibrated at highway speeds. Brought it back a second time...some better, but still vibrated. Very frustrating, as you cannot make an appointment like most other places...had to leave car there for hours both times! Went to Attersley Tire service, Oshawa, for a second opinion also with a Hunter Roadforce balancing machine. Unlike Taunton Tire, they gave me a written report showing: "All wheels were out of balance by 1/2 ounce or more! Then, after they corrected the imbalance, I drove the car on the highway, smooth as silk! We gave Taunton Tire a chance to "Make it Right" by asking them to pay the $100 charge to have them balance my tires properly. With a sassy attitude they said, we do not pay other peoples bills! We have 15,000 customers! We said, "if you give service like that, you won't have 15,000 customers...the word will get around!
Excellent service, fantastic prices. Well worth going there. I had absolutely no problems. The staff was very courteous. Will definitely go back, when I need new tires.
Great service! Had a leak in one of my Palisade's tires and not only was the service fast and got me on my way quick, but the price was jaw dropping good. Will definitely be back for future tire needs/purchases.
The Very Best! Incredible customer service and support.
Fast service. Good price for my tire patch up. Thanks
Excellent customer service and very knowledgeable staff best of all tires are priced well below competitor. Go early as the packed showroom speaks volumes of this establishment.
Great service, friendly staff.
Great Serive. Worked with Frank, in help getting the right wheels/tires. The folks there are extremely helpful and friendly. From the front desk, to the techs. All a job well done. Thanks again folks.
These people know what they're doing. Good prices as well.
First time coming here (and last), I walked in looking to get a plug for a punctured tire and was told they were too busy... I completely understand that, it was the fall. I asked if I could leave the tire and come back whenever they have the time to work on it (I wasn't in a rush)... I was told they don't have space to hold one tire. "No" is sometimes an answer but it was the casual, flippant attitude from the sales associate that had me walking out scratching my head. I'm going to guess and say this is a family run business with a lot of family working there. Seemed unprofessional.
Amazing service. Friendly and patient . Thankyou
Had a tire leak. Went there, took my order. About 4-5 people I front of me but before i knew it truck was ready. Patch job on the tire is mint never had an issue, was in and out in Half an hour or less. Good price too
Had an issue with miscommunication, Frank the owner personally made it right. Very pleased.
They missed the NAIL!! not sure what these guys are smoking went in to get the tire puncture looked at so they took abt 45 mins and charged $25 gave the car back with a re seal. next morn got the low pressure flashing an lo n behold the damn nail in the same spot, no wonder business going to the big box stores
Super friendly and quick service. Some of the best prices around for tires. Give them a call you won't be disappointed!
Came in for a tire repair for a object stuck in the tire. Employee removed the rim cover instead of fixing the tire. When he put the tire back on I showed him where the damage was. He took the tire back repaired it properly. So then I asked him to remove the other rim guard so that it would match. I was charged for the rim guard removal that I didn't ask for when I got my car back the custom chrome valve caps were removed replaced with cheap plastic
Always good to us. Would highly recommend. Frank went above and beyond to help me out and it's very much appreciated.
Consistent service and friendly/knowledgeable staff
Bought tires at Taunton tire three months ago, had a problem with one of them and they were helpful replacing it within the warranty. Quick and efficient. Continue to go there and recommend others to do so.
Amazing place. Great people. Drive an hour out to get tires. Price is fair and service is perfect. Wouldn't go anywhere else.
expert advice superior customer service. this is a place where you can find anything and everything about rims and tires. lots to choose from.
I ordered winter tires from Taunton Tires in Oshawa on October 21, 2016. My budget was $900.00 Tax, install, balance etc. all in. I spoke with Sara who was very helpful and based on the $926.60 quote, I made the decision to order from Taunton Tires after shopping around to at least 5 other Tires Shops in the Durham Area. I had the tires installed on October 31st, a long 1.5 hour wait but not too surprised given the fact that they were so busy. Paid them and off I went. After my drive home I noticed a service light that came on with a tire light. I called Evan (the manager) at Taunton Tires and he explained that the reason for the light being on is as a result of no having sensors on my tires. I am not very savvy in the tire area and did not know what this was. He explained for an additional $300.00 + plus, the light would go off and that after pulling my paperwork he was very sorry that this was not explained at the time of the purchase. I was furious, this information, if had it had been mentioned when I first spoke with Sara would have swayed my decision from ordering from Taunton tires since this would have well exceeded my budget. At this point Evan (manager) was very apologetic and I was irate. I was raising my voice and very angry that now my almost new car would no longer indicate if there was a tire that may be flat due to lack of information that should have been mentioned at the time of the sale. Evan continued to be patient and understanding. He continued to apologize that I was not informed of the cost of the sensors and their purpose. He told me that he would have the owner Frank call me back and we could resolve this. Frank called me back and immediately told me that I had spoken with staff of Taunton Tires on three separate occasions and that they had informed me of this sensor cost. This was TOTALLY untrue! He then said he would not do anything for me. I was shocked that such an arrogant and rude owner of such a reputable tire shop could have such a considerate and caring manager such as Evan who clearly makes customer care a priority. What a shame that the owner could not do the same. I will never return to Taunton Tires and would caution those who do given the attitude of the owner and his dishonest nature! Warning to those who are still shopping for winter tires! Cristina Speciale Tom Lambert
Best tire shop in the area
Happy with the service and Tire prices!
Bit of a mix up at first where I was told tires were in stock when they weren't so I had to go back home and come out again which was a pain. But good service and a great deal on quality tires so I was satisfied when I left.
Really a good service and very polite people...
Great service, great price, great staff.
Weak. I called them about wheels for my wife's new car and they told me they would have to get back to me. I waited a few days and called them back asking the same questions, this time they told me they would email me back in regards to my questions. 3 weeks later I have heard zero responses. Clearly they are too busy to be able to give any type of services over the phone or computer.
A friend recommended Taunton Tire to me and I am so grateful she did. The staff was friendly, caring, and efficient. Very professional. Made me feel like I was well taken care of. I loved that they performed the work outside, full transparency of what they were doing. My tire was fixed in 10 minutes. Brilliant. Thank you SO much! I will definitely return when I need tire help.
Overall a good experience. Pricing was fair, and most of the staff was very pleasant. Would recommend
Amazing service, friendly and knowledgeable. Highly recommend this place.
Great price, awesome people!
Great owners! Good prices! Support local business
Amazing place. Great people. Drive an hour out to get tires. Price is fair and service is perfect. Wouldn't go anywhere else.
Always go here for tires or for swapping from one season the next. Great service and fair prices.
Family based business. Great service.
Fast and friendly the guys know there tires great job
Best place for tires, great prices
They took care of me right away. They were fairly busy, so it took a while for them to put the new tires on. The staff seemed pretty knowledgeable. The lady at the front desk that helped me was a little curt, but not so much as to be off-putting.
Exceptional service for new tires and also for the second visit for rere-torquing. Nice coffee and waiting area.
It takes dedication tochange tires any weather. They're pretty fast, but alil messy.
These guys rock. Awesome staff who always give me a deal and great service. This place is packed during peak season because it is so good, so get in early in the season.
Fantastic service, friendly and honest.
These guys are fair and honest, they'll offer you different options so you can get quality work , tires , repairs , and rims at a bargain. Fast and friendly service following safety protocoIs. I even tipped my technician 5bucks!
Amazing service next to none can’t be beat! They know there stuff and no bsing.
Worst service!! I had a flat tire and went over there for repair. charged me 45 dollar that even not include balancing ,no valve changed as well. and after repair the tire it leaked again from the same spot,...I could go to Canadian tire or Costco for guaranteed repair. This service not worth it according to charge.. .. Recommending dnt go over there..
Honest and fair pricing, sometimes they are busy, but they are busy for a reason.
Get there early as is first come first serve ...but fast and friendly
Great work by Frank and his crew as ways. Thanks again folks!
I have been going to Taunton Tire for some 10 years now - yearly tire change over as well as tire purchases. I have always found all the staff to be honest, knowledgeable , professional and great to work with. Special thanks to Sarah who remembers my name (and the car I drive) every time I come in - it really makes it a pleasure to go there, as I feel like I'm more than just a number. If you need anything tire related, this is the place to go.
Frank and Staff were very friendly , work was done quickly and tire's were balanced perfect ! Great value ....... Only placed I would go for tires .
Great customer service. They know their stuff and will take care of their customers. Would definitely recommend.
Great place for tires . Helpful staff
Convinced me to try out some Falken tires for my summer car. Amazing deal on them... Almost 1/2 the price on everything else and installed them in no time at all. Super satisfied with my dealings with Taunton Tire. Definitely will be back for my other vehicles for some help from Candice.
Got tires here for my truck two months ago - fair price, good service. I've been having a slow leak out of one of the tires since I got it so I went back today and they fixed it up. Fast and quick. Then they charged me $20. Perhaps I'm expecting too much, other places I've bought tires from (with similar pricing, such as say, Second Time around) offer tire care for anything they sell. Why doesn't Taunton Tire? I won't be back for service. $20 to fix a leak two months after they put the $1200 tires on? Ouch.
Noah was very helpful in finding the right tire size and adjusting to our budget. The tire price and installation was good compared to others and overall I would recommend this location!
Friendly, knowledgeable and great service.
Amazing place to go to get tires done. VERY friendly and knowledgeable staff, GREAT pricing as well! only place I'll go to for new tires
Terrible service; after a huge investment that they messed up they provide zero compensation, and instead want you to pay the full price again. Wouldn't recommend them to my worst enemy. EDIT: Since the owner responded, I'll add a few more details. The agent I spoke with recommended I don't install the TPMS as it would be a waste of money, which I of course agreed -- if I can save an extra few bucks why not. What they failed to mention is it would ding every so often (didn't time it, but to my estimate every 5 or so minutes). If you don't understand the reaction a vehicle will have you shouldn't offer advice in this area. A constant ding is far different than a "light on the dash". To the second point: call around, many places will offer this same service for much cheaper, or completely free of charge. When I politely suggested competitors offer such a service, I was hung up on. As a service-based B2C business, they should prioritize customer support more.
Best prices in Durham region. Always pleasant, and helpful. Fast and Friendly, I highly recommend them. Thanks for the prompt service!
Patched up my flat tire real cheap and quick too! Thx guys!
Visited them on Monday, they gave me 4 options for my requirement. I selected one. They didn't have it in stock, so placed the order (asked me to pay only after the installation is Done) and asked me to come down on Wednesday for the installation. They called me up on Tuesday evening stating the tires have arrived and I shall come down on Wednesday for the installation. Went on Wednesday noon, had the installation done in an hour fifteen minutes. Made the payment and was done. These guys are thorough professionals at this. I recommend it. Keep up the good work guys. ????
Great price and service
Car drives better after TT aligned them. Customer service was great and technician took a moment to explain possible reasons for my steering wheel vibration.
These guys have been doing this a long time, and it shows. First come first serve, but you shouldn't be waiting long. I won't be going anywhere else, from here on out.
Nice, quick and warm heart especialy when you have a tire alarm in this winter day. Taunton tire helps to check, add air and reset, all these jobs free of charge. I will say you won my business forever. Tks!
My experience today (in detail) with this company was medicore in terms of customer service. I was referred to this company by a good friend from work who has used them in the past (I have also used them in the past for tire sealing). I needed some all season tires for my fiance's car. When I called them on Oct. 16 to order the tires, I will give them credit that they provided geat over the phone service and recommendations: $675 all in for 4 firestone weathergrips. All that changed after they said that they will call me and let me know when the tires are in (1)They failed to call and notify me the tires were in). So I had to call them myself on Oct. 29th to see if they were in, and they were (perfect). (2) Why is it so hard to notify a paying customer that the product they ordered is in? Thats unprofessional). On that phone call on Oct 29th, I also asked when are they available to install the tires, and they said first come first serve (Which is very disorganized and inconvenient for customers because most people are only available at certain times of the day). I came in to their shop Oct. 30th and they said they are booked up for the day (How can you be booked up on a first come first serve basis with no appointment bookings). So I waited until my day off on Monday Nov. 2nd. I called them early before 10am to ask at what time today would be a good time to come in, and the girl on the phone said around 2pm because they are not that busy at that time. I said OK. I came in to the shop around 2:30pm and one of the girls now told me they are booked up for the entire day (3) Why tell a paying customer to come at 2pm, and then when they get there tell them you are booked up if there is no appointment making?). The customer service from my perspective is mediocre, and with minimal standards of organization. I was very angry at that moment for the fact that they keep misinforming the customer and wasting their time, and I definitely let them know that (Who wouldn't be). Once I received my tire deposit of 100$ back, I suggested to pay for the tires and just have them installed somewhere else. So they mentioned the name of one guy for approval, and then they asked another guy that was already there behind the counter, and he said no (Even though I had my wallet out). Just because you act nice as employees while dealing with angry customers, doesn't mean the customer is in the wrong because you are obviously doing something to make the customer angry (This is a result of very poor customer service and not knowing what to do to solve it). People behind the counter were also not wearing masks. This goes to show that this company is also not obeying proper safety protocol for COVID19. IN CONCLUSION: if you want to waste your time, you can go ahead with choosing this place OR you can just choose a proper company that treats your business with respect and values your time. I won't be recommending this place ever again to anyone, or giving them my business. EASILY found another place that had the same price and had the professional courtesy of not LYING to a customer, AND have appointment bookings. In response to Frank, I was threathened to get "laid flat out" initially by someone else, who also walked into my personal space ignoring social distancing, for voicing my frustration, which was not being handeled by customer service or Frank. Apparently "management" here does not like to take responsibility for the way they conduct business. Can be verified by the camera footage, you probably deleted that. Also I have a very good voicemail service that I use with many other companies, including family businesses. Phone records would prove I asked very nicely about what time is good, with verification on when I will be coming. You probably don't remember that because you run your business so well? If you don't do appointments, and you are booked up, just be straight up with the customer and notify them, don't wait until they drive to you to tell them you are fully booked (have some courtesy).
No nonsense just the facts! Knowledgeable friendly staff and decent prices. (edit) Update, since I last posted three years ago I have been to Taunton Tire probably over a dozen times with tire repairs for my equipment as well as repairs/new tires for my vehicles and am still very impressed with the staff here. Frank the owner knows what service is all about!
When a company goes above and beyond I make a point of letting others know. I have been dealing with Taunton Tire for about 15-20 years now. Every time I go there I walk away a happy customer. Great pricing, great staff, excellent service. Keep up the good work.
Wonderful, affordable and quick Tire service with no one trying to upsell you. Staff is kind and patient, and answered my questions promptly. I'd 100% recommend this location. If you need to change your winter tires, I recommend getting there early and lining up at the door before they open. They get really busy! The staff is super efficient though :)
Crazy busy but squeezed me in and helped solve a problem. Will certainty recommend.
Honestly, I can't thank these awesome people enough. It was suggested that I go here by a coworker, who was horrified when she heard how much my dealership was charging me for tires. When I came in, the staff was just as surprised, and someone came out with me to look at my tires (since I didn't know exactly what kind/size I had). The price I got quoted was MUCH less than the dealership, and even included balancing which the dealership was going to charge me extra for! I had my new tires on the next day, at a much better price, and I will definitely be coming back in the future.
The level of service here is incredible. It is such a great feeling to walk out of a place, as a consumer, knowing that your best interest came first.
Super energetic, hard working people over there. Served politely and with a smile, it was a pleasant experience!
Very genuine, efficient and friendly, tire shop. They treated me with a great deal of respect; got my tires ordered fast and installed them with zero damage to rims. Overall I would highly recommend Taunton Tire for many tire needs.
Quick effectient service. Price reasonable. Tell friends about it.
Always efficient and very helpful! Honest and trustworthy staff! Thank you
Great place for tires and rims. Fast friendly service.
Asked for a quote for winter tires with rims. And didn’t get the rims. The sales associate I spoke with offered no solutions fix the problem. Horrible customer service.
Great people and the best prices in town. First come first served is the order of the day, so during busy times be smart and be there before it opens!
Frank and the staff at Taunton tire are amazing. I cant recommend them enough. Being new to Oshawa and having a blowout on the 401 thanks to a pothole left me somewhat stranded. Based on the reviews, website and location I knew taunton tire was probably a good choice and I wasn't wrong! Frank took the time to lay out my options and give recommendations based on his own experience with the tires and I left feeling very comfrotable and confident in the tires and work that was done. I'll definitely be back!
Good service, good prices. More for the early birds who can get there early (they do first-come, first-served for peak times of the year). If there was some way for people who work late nights and wake up later in the day (around 10am or later) to queue in line with some kind of online method, this place would be a 5 star location easily.
Awesome service i highly recommend this place for all your tire needs
My wife and I started going there a few years ago after having a hard time with other places with their up-sells and nonsense. We have found Taunton Tire to be straight-shooters who recommend what they think we need instead of what they would rather sell. I got some mid-grade winter tires, rims swapped, balanced and installed for $600 after taxes and my wife recently got her new mid-grade all-seasons for just over $500. We usually call them first and arrange a time to go in and we're done in less than an hour. No nonsense or sketchy sales people at all and we're happy to give them our business.
Absolutely amazing experience here. Threw on some 33 20x12.5s on a levelled gm truck. Rubbing like crazy but the boys here hooked it up and made it look amazing with no more rubbing. TY , Colin and Russel really hooked it up good today. Perfectly done. Thanks Taunton Tire!
Beat Costco's all-in price on a set of Michelin Defender LTX tires. Would have liked to have gotten Costco's free road hazard warranty, balancing, rotation and all that stuff, but they couldn't get the tires for two weeks. Taunton Tire had them the same day I called to order them. The staff were very patient with all my questions as well. Satisfied customer!
Friendly, good prices and services
Absolutely fabulous client services ! Fair price, skilled work and on the spot service. 4 brand new tires...balancing, installation and HST under $400.00 ... Thank you
Great customer service and an excellent place to get great tires. I think they have a customer for life!
I like the service and the friendly ppl working there!
By far the best tire place I have ever dealt with Awesome
Overpriced $210 to have 4 tires mounted and balanced
It is my first time to that place. I was asked to upload the tires from the trunk prior to installation, unfortunately i couldn't do it as i was recovering from hernia surgery. I asked if they can upload them for me due to the surgery, he said yes no problem. Thank you so much for appreciating my case. I definitely will come back again. Thanks alot .
Very quick service! Friendly staff.
Great deals on tires and very friendly ataff
This is the only place my wife and I buy tires now. I have bought elsewhere in the past, and have dealt with some shady people. The folks at Taunton Tire are straight forward and very friendly. They know their business and have very fair prices. We will both use them again.
Had a nail in my tire and they fixed it quick & with great service. Very friendly staff thanks again:)
Great price excellent service
Great place to buy tires
They give you what you need.they take the time.to consult with you. Give you alternative s and option.
Went in got a tire patched up, went flat again the next day. "Technician", went too fast didn't realize there was a deeper issue. Lost 20 bucks. During the process receptionists ignored my existence in line. Both were aloof and ignorant.
I had a great experience here. I would recommend this place. They know customer service. When I called ANOTHER tire business that morning I was put on hold 2 times for 20 mins each time and then I hung up out of frustration as I felt they were too busy to help me and decided to try elsewhere . When I called taunton tire my call was answered immediately and the young man that answered was more than helpful and gave me a quote, he made me an appointment the same day at my request. The staff is very efficient and professional. When I left I paid my bill and it was exactly what I was quoted on the phone. Thank you Taunton Tire for a good experience! Kathleen
Great service. The boys in the shop are the best and will take care of ya????????????????.
Helpful staff, competitive prices, work done in a timely manner.
Just wanted to write this review of taunton tire as I have bought many tires over the years for my personal use and for my company vehicles from this company. what I have noticed the last few years is they are very competitve with pricing and lack customer service skills .they are happy to make the sale but do not back up any warranties do not offer puncture repair even though they say they do (not the same day anyways)they are too busy taking care of new customers and could careless about existing ones every time I have had a tire issue its been a fight to get them to look at it and every time its a different issue or excuse why there's been tire failure. The last time I went in with a flat I asked them to look at it . they said there too busy come back later and I should'nt drive with the tire low it could cause more damage and void warranty so I asked if they could fill it so I could get home they responded no all the guys are busy . So at the end of the day I drove up the road filled the tire went home and made some calls to see if I could get my tire fixed as I need to commute to work. at the end of the day if you want price taunton tire is great just hope you don't have a issue cause your on your own.
Great friendly staff. Good pricing. All around good shop for rims and tires.
Counter staff had very little to no knowledge of their products, could not answer simple questions, tried telling me my tire size doesn't exist (even though I had a set in the back of my truck), then was rudely told to shop elsewhere when I questioned, guess I shouldn't have tried to support local during a pandemic, will no longer be shopping or sending customers here
They've always had the best price I could find on the tires I wanted.
Outstanding service! Flat tire repaired in one half hour!????
Well done. Friendly staff. Pretty quick turn around time.
Great prices and great service....will need to wait but hey they are busy.
I've been buying tires from Taunton Tire for all my vehicles since 1988. I have owned cars and trucks through out the years. Taunton Tire has always had the best deal on tires for me. Great service and selection. Had all four tires changed in half an hour to 45 minutes. I have never had any problems getting the brand and size of tire I wanted for a price that couldn't be beat by competitors.
Always professional, honest and efficient!
What a great small business tire shop!! These guys have excellent prices, fast service, and helped me out when I was the one who accidentally ordered the wrong size of tire. Places like this are why I still always prefer going to individual businesses instead of the bigger chains. They have a wide variaty of tires and a TON of knowledge about all of them, and getting tires in that they have to order is as fast as any of the bigger guys. Just bought my second set of tires from them this year and will deffinitly be back in the future!
Great staff, friendly. Incredibly competitive pricing.
I decided to use this business rather then a big box store. It was a mistake. After waiting for 1.75hr they informed me they ordered the wrong size tires and the correct size wont be in until later in the day(4hrs later) I again drove the 20 km to there location to have the correct tires installed, 1hr. I mentioned to the office staff that a discount would be appreciated to cover my wasted time and gas. I received none. Next tires I need wont be from this place! Not recommended.
Woke up to a flat and decided to go get an entire new set. Taunton tire provides amazing service. I called in the morning and they were able to book me in that day and get my tires finished within 40 minutes. The employees are friendly fast and efficient. Would highly recommend going here for your tire needs!
Speedy quote and quick appointment date....service was excellent and speedy.
Great prices, but , depending on the season ,it can be quite busy i.e winter tires go early
They advertise one price and charge you a higher one. When questioning about it they had a BS answer that the prices went up. When you change your prices you better update your information board or honour the price you have posted. When I told the associate that next time I’ll take my business elsewhere, they didn’t even care. I guess when you are busy enough, you stop caring about your customers. Great job!
Thank you for your help yesterday. I had a rim that I wasn't sure if it was bent or not, the technician checked it out, then removed the tire from my spare wheel and installed it on the rim. All the staff were really friendly and nice to deal with. I will be back in the future for any tire problems
Good service good prices also selection is good.
Knowledgeable staff. Good products. Great service.
Amazing, friendly staff. Great prices.
One of the worst shops I've been to. Told me my tires were four years old and needed to be changed when I have only had my car for three years and bought new tires. I came in for a flat tire repair, I knew what to expect as my brother is a mechanic. They only used a plug which is not as safe, and didn't bother balancing the tire, cause me to face tire balance issues. Off to a real mechanic who knows what they're doing. That's the difference between a tire technician and a mechanic.
Nice staff and good service.. I just replace my car tire from regular to winter but nice experience ????
Very busy tire shop and for good reason. Good service and good product. Although they are incredibly busy, they take the time to answer your questions and I've never been made to feel like I was rushed.
It was my first time there getting snow tires for my Mercedes . I was so impressed with the staff and service that I wanted to leave a review . Everything was done ( last minute ) as promised and I couldn’t be more pleased with the results . I feel my chances of me staying on the road this winter have greatly increased ) . I will be back to shop for new rims in the spring and highly recommend this shop to anyone . Cheers , Tim
Great place
I had a screw in a tire that I needed repaired on short notice. Even though they were extremely busy they got it done quickly. I recommend them!
Not only do I use Tauton Tire for my business fleet needs (and I've always been happy with their service) but I found myself in a situation on a very cold winter day where one of my vehicles stalled in the intersection in front of their business. About 8 of their staff came out and pushed my truck to safety in their parking lot to wait for the tow truck. I highly recommend the service and integrity this company provides. Thank you for your help employees of Taunton Tire!
I love this place. I drive from Guelph to do seasonal tire switch because of the level of expertise and professionalism. Prices are very competitive and staff is always polite.
Always do great work
Just under a year ago I got a flat tire and it happened to be right by their shop. It was winter time so they were just as busy as everyone else putting on winter tires for customers. I went to them desperately explaining how had a flat …
Purchase wheels, tires and tpms sensors. Sensors not working. Told to come back after the 9am rush. Come back after 9 am rush and told I can't be helped. At this point I'm irritated. Not only because the system I paid for isn't working but the guy at the desk is treating me like an inconvenience and Ive arranged my day around what they told me. I ask the guy if this how how they stand behind all their work. Now, I'm told I have an attitude. Not once in this scenario is anyone apologetic or serious about fixing something that isn't working. I have to come back when it's convenient for them, not me. But, I'm apparently the one with the attitude.
Frank and his team are 2nd to none. I have been dealing with taunton tire for over 15 years with NO problems. They find you the Best deal possible with no hidden costs. They are willing to spend some time with you and explain things to you. THANKS to FRANK and his team. I highly recommend taunton tire to everyone. Once again visited Frank at Taunton Tire on November 11 of this year. Got nothing but GOOD RESULTS AGAIN. Frank and his company go the extra mile every time to accommodate their customers. Thanks again to Frank and his team. Take a bow. There are not very many people that treat customers this way.
The best value for you dollar. Taunton Tire have been there forever and good reason they are honest, work hard and offer great tires. It's the only place to go for a great deal on top brand tires.
These guys are GREAT! You can't beat their pricing! It is a little annoying that they don't take appointments, but they are so busy that they are first come first serve and I get that. If you want the best price and real quality work, you have to be a little flexible. I work at a car dealership and we buy all of our tires here and personally I buy mine as well. If you want quality at a good price, this is your place. Super knowledgeable and friendly
Wow Have been a customer for years We've in looking for dinner rim bolts And without even looking they said we don't sell those even though they still the rims they came from. I guess they only want the big money This will be my last visit.... There was no offer whatsoever to order the part I was looking for. The girl at the counter was definately not interested in helping me, She had no idea how long I have dealt with business or how often I recommended this business over the years.
Very fast and friendly service. Price is lower than others locally.
Beware of old tire stock. Came in for a replacement tire in an unusual size. While they had a new tire in stock, the tire was over 3 years old. Although I was given a small discount after complaining about the age of the tire the front counter staff was quite ignorant. They did however complete the job in the promised time during a busy period. Update: installation also poor. Leaked air from valve stem.
Four tires, friendly service! Great price!
Quality tires and reasonable prices.
Great service and prices
Extremely disappointed. If you are trying to support ‘local business’ - find some other local tire business. …
Been here a few times now as I live around the corner. Always had good service. I took 3 sets of tires in to be broken down and switched around (these tires go with those rims and those go here etc) and they got it right, did a good job and I was happy with the price.
They were busy with appointments but managed to squeeze me in for a flat repair. Your best option is to call ahead and book an appointment. Great service as usual. Doing a great job with social distancing. If it's raining bring an umbrella as you will have to wait outside.
First time here. Very impressed. Better price for set of Blizzak WS80s than Costco. Busy shop so a bit of a wait but worth it to me. Friendly staff and overall great service. Thank you!
Service was great good product. Back on the road in record time. Thanks russ & Frank......
The service was wonderful The service was friendly And the job was well done ???? I recommend them.
Excellent product and service. Staff very helpful.
Busy shop especially at snow tire season. 1st come 1st serve. I arrive at the shop about 6am to be one of the 1st customers that day. ????
Apparently Taunton Tire said I caused most of the damage because I kept driving even though I was on the mountains in BC pretty scary spot to be stuck two-lane highway in the mountains with logging trucks flying bye I’m sure they’re going to respond to this that they tried to work something out but they only offered to work with me when I told him I was gonna post something on social media lol
Great prices. Experts in tires. Friendly, familiar staff. I always get my tire work done here for the past 15 years.
When Bob was running the show Taunton tire couldn’t be beat. What happened?!?! I went there to get a quote today. Firestone winterforce 2 tires with 4 steel rims quote was $100-$200 more then 2ndtimearound, Canadian Tire, and discount tire. Get real. On top of this you will not get an appt. First come first serve. If you come after work expect to waste your entire night waiting. Or you take a day off to sit there because scheduling appointments are to much of an inconvenience for them. Customer service is awful here. Honestly don’t support this.
Ordered winter tire and rim package for my 18 TLX. Good bunch of people, Would have rated 5 stars if it weren't for three things. 1.) Misinformation about price of TMPS sensors and programming during original quote. 2.) Little over three weeks for rims to come in (original time frame 1-2 weeks) 3.) Left My car dirty. (Understand that they are very very busy, but my car only has 3.5K on it and I am very particular with the cleanliness of my car. I wish they would just wipe the old wheels and tires and then place them in the car to avoid dirt getting all over my seats and especially on the kickplates area of the driver side.(mind you it did rain that day.. never the less if that wasnt an issue I wouldve rated 5 stars for great service and cleanliness) Other than that pricing was great, straightforward for the most part and no surprises (minus the tpms which i didnt end up getting) . Would recommend to family and friends 100%! ( already got 2 sets of tires for two different cars from them) Cheers
Friendly and great service.
Great shop exceptional customer service.
Great service. Quick but very efficient!
Had a small issue last visit but after a phone call from Frank the owner we resolved the issue! Much appreciated thanks Frank!
Worst customer service ever. They disrespect customers while calling them names. Zero professionalism at this shop. Avoid at all costs.
got my wheels changed they kept my wheel lock and refuse to give it back. i get hung up on when i call . worst customer service to existence and apparently theives
Taunton Tire -Oshawa . i have been a customer for many yrs i have had numerous questions and issues that Taunton Tire has been professional, honest and very competive in matching or beating other competition, its a comfort knowing the customer comes first and youll never be upcharged or have needless work done.
Friendly and knowledgeable staff from the front desk to the guys doing the tires. Competively priced and lots of tires and rims to choose from. First come first serve basis. Get there for opening if you can.
We have been using Taunton Tire for over 20 years! Excellent prices, service and the staff are very knowledgeable! Highly recommend! Number 1 for Tires and Wheels!!
Been a couple times now. Everyone super nice. Pretty efficient
Need tires taunton tire best tire place in Durham region.
I find this place to be very poor in customer service. I call to order a tire that matches what is on my SUV witch was purchased there before. It was Sat around 3.45 pm. I needed to have the change before Monday as I could not drive on the 401 with the spare. I managed to get a my tire replacement at another place same day . I called to cancel the order with a 100 deposit same day they were closed at 4 pm. Closed Sunday called Monday morning to cancel the guy said he would take care of it and to come in for my deposit. Monday evening I got a call from them that my tire was in surprised l said it was cancelled in the am. I called again on Wednesday and girl said that there was a restocking charge but could not till me what it would be. Very dissatisfied. Brian Legault
I got a flat nearby. Went to Taunton Tire they were friendly fast and priced very well. Excellent experience.
Taunton Tire is horrible! I suggest going somewhere else. I’ve had a bad experience every time I went there. The last time was this morning and I will not be returning. Every time I talk to someone I get different information, whether it’s price or availability. And they don’t honor the prices they quote over the phone. They tried to charge me $30 more per tire this morning. I’ve also had problems with tires that weren’t balanced properly and a set of steel rims where one of the four was for the wrong vehicle.
Cheapest tires and service I could find but you get what you pay for. They put new rubber on existing aluminum wheels for me. They obviously rushed and stripped one lug and stud, tried to cover it up by installing another lug on the already damaged stud and sheared it off. I'll now have to take it to a shop to have that repaired and it will cost more than it would have to have a proper shop do it in the first place. I have a couple friends that have had issues here also. When they were walking me through the damage they tried to blame it on cheap import parts. That annoyed me even more but I could see they weren't going to make things right so I paid and took my car. They also scuffed up a perfectly mint condition rim while installing the tires on the rim.
Good
Called a week ago about a tire. It arrived 4 days later tried to get in to get it installed but are all booked up.. I tried to book an appointment the same day as I ordered the tire but was told they don't take appointments. Don't understand how you guys are booked up the next 2 days but don't take appointments???.
Great service. Worth the wait.
Had a flat tire and I initially went to Canadian Tire and they said they can't repair it and need to have it looked at by specialty tire shop. Went to Taunton Tires and they were able to repair it at fair cost. Highly recommended for tire repairs.
Best tire place around! Great service! Great prices!
Well trained knowledgeable staff. Always impressed
Great service and very knowledgeable staff. Prices are competitive. No wonder the parking lot is always full!
Frank is the best and our only tire guy for years now. Thanks guys
Had a flat tire compliments of the City of Oshawa and one of their many potholes.I didn't really care for the customer service they tried to sell me 2 tires well over$400.I said that was too much so I bought 2 tires @ $220 Although only 1 tire was affected they told me I needed 2 due to treads.Whether this is true or not I don't know.I felt I had no choice but to go there as this place was the closest.Would I return?Probably not.
1st come 1st served doesn't mean anything apparently here. They hand out numbers, I was #20. After waiting over 3 hours for a routine tire changeover, I can see that my vehicle hasn't been moved, yet they're working on #21 already. No apology, no explanation given. Ridiculous.
We had our vehicle changed to summer tires and the tire pressure signal on dashboard lite up right after. We brought the vehicle back to Taunton Tires and they said they didn't know what the problem was. So my husband went and took the car back to the dealership and apparently they said someone had stolen the sensor and replaced it with an aftermarket one and the other sensor got broken while they were changing the tires!! This is absolutely ridiculous! Will never go back there again and will definitely tell EVERYONE that I know of not to go there!!!!
Great service that is quick. Very knowledgeable staff and excellent prices
First rate rubber and rim store. They had to order my rubber and were honest that they may or may not be in that day. Took less then an hour to change the rubber and fill with nitrogen. Guys stayed a little after close to get the job done knowing I needed the truck to get home. First class store and staff all round. I will definitely be back.
Switched my tires from summer to winter, the task was completed promptly and I appreciated the friendly welcoming staff. My parents also have their vehicles serviced at Taunton Tire. Happy Holidays ????
Changed my boat trailer tires quickly and for a decent price. Staff was friendly and helpful when I was asking questions.
Customer care and service is totally horrible I do not recommend bringing your car here for tire changes. They have no appointment basis. Said I could come in whenever and get them done then tell me they can’t do it? Get some organization into your business. Will not be buying tyres from here in the foreseeable future. Horrible If you paid me 5000$ to get tires on from these people I wouldn’t do it just because of how much inconsideration they have in their minds for what’s going on. Probably some of the worst functionality from what I’ve seen in 15 years of business. Employees laughed in my sisters face when she was unfamiliar with tire parts etc. All around horrible and a shame. Needs to be completely overhauled from the staff outwards. If you care about your car and your time. Do not go here.
I called a few local tire shops and waited for no responce. I called Taunton tire to get some performance tires. They were friendly knowledgeable and even gave me a recommendation of their personal preference. They ordered the tires over …
Great place for tires excellent service and great prices!!
Went there on a Saturday to get my unmounted tires rubber changed out. After waiting in the line for 20 minutes, I explain what I would like done and ask if I can pick them up at the end of the day to which their response was they would be ready later the following week when they are done. I ask why and they told me they only work on vehicles where people need the rubber changed out on the rims from the car, not unmounted, on weekends. I ask what is the difference as I need my tires that day and they tell me it is not the same thing. How is it different other than the fact that I didn't drive in on those rims. I suggested that if this is policy for weekend work then it should be on their website so that people wouldn't waste their time. No response other than "is that it?" and then they took on the next person in line completely discarding me. On the way out I was cursing under my breath, but obviously loud enough for an employee who was walking towards me to hear. He stops and asks me if I have a problem. I explained the situation and what they should do so they don't misinform the public which was followed up with a "go F@#K yourself". What a pleasant response. Excellent customer service!! I've been going to Taunton Tire for over 30 years when the father was running the business. This is not the first unpleasant interaction with the current owners. Needless to say, I'm never going back. By the way, I went to Canadian Tire that day and had my tires changed out in less than 30 minutes for a cheaper price. So all of those wasting hours waiting for a perceived good price, take the time to drive 5 minutes down the road and save yourself money and time. In response to your response, I'm not the one who is confused. I understand the first come first serve basis. I was there early. If the tires were on my car, it would have been done that day. But your unwritten policy is that "loose" tires do not fall under the first come first serve rules. That was my point - if that is your policy, make it known. Not sure what is confusing about that. Simple business practice.
Love it here! Matti at the front desk is very helpful and knowledgeable. It was my first time getting winter tires and everyone was very helpful and the job was done properly and quickly ! Totally recommend.
Service the last 2 times buying tires here had not been good. Nobody calls you back. Then when you call them they say the tires just arrived. Unfortunate because I have purchased many sets of winter and all season tires here over the years. Probably looking for a new tire supplier in the future.
Great service and attention to detail
Very helpful. Have been here several times now.
Great service and friendly staff good environment will be going back
Great Tire Shop Fast Service
My experience was exactly like darren hunts, not one thing different.
Great service, a fast quity work!
I came to get my tires swapped to my new wheels. Called them in advance to book an appointment but was told it was first come first served. So I came in around 9am but it was booked till 1pm. I made sure to be there by 12:40. Dropped off my wheels and waited patiently. However, there was confusion so i ended up waiting till 4. Manager apologized for the wait and did the mounting and balancing for free. Would definitely come back.
I’m so impressed by the staff here, from start to finish. Of course they’re insanely busy this time of year.. for a great reason though. Incredibly knowledgeable and patient to say the least. They made the process so simple. I got quite a …
I was there yesterday with my volkswagen tourage with the famous steering wheel shake the are known for. I have had this shake for 2 years. bin to multipule shops and still existed shake. Frank and his crew fixt it and i love my car again!!
Always great there. Great service, and better prices than anywhere else!!! Best place for tires and rims!
Taunton tire went above and beyond for me the last two days. I walked in yesterday looking for a new tire and rim set up for my truck. Gave them a budget ($1500) and said, this is the look I'm going for, what can we do with it? Ty came back right away with a set up that matched the style I was hoping for and within the budget I gave. I was pleasantly surprised, as I wasn't expecting to get so lucky. The tires were in the next day and I had them installed the same night. My truck caused them a few hiccups and they stayed well after hours to finish it for me. Excellent customer service, would highly recommend.
Long time customers no more! Great prices but over the last while service has deteriorated! Have purchased tires & had seasonal changes on 3 vehicles for 15+ YEARS! Have referred relatives, nephew & sister in law with very embarrassing outcomes. Both occurring when problems have arisen. My nephew was accused of overfilling a tire when it was flat in less than 24hrs of having purchased a full set and had them installed AND filled THERE...no resolution...he never returned. The latest, with my sister in law not receiving the nuts back with her winter tires. After two visits there was no genuine attempt at resolution. Yes, the key was on the seat but NO nuts!! Despite insistence that if the key was there so would have been the nuts! And no Frank she was not seeking a brand new set of nuts just those that were not returned! My husband said it best "Taunton Tire is great as long as nothing goes amiss" What has happened to customer service? Maybe it's just a sign of the times...l guess we'll see as we still need our tires changed and will be going else where :(
Professional and considerate, even during this pandemic. Great work.
I bought all of our tires from this place and just recently, they fixed my son's tire and they phoned my son for follow up. What a service!! Thank you guys. This place is 5 star plus!!
Not fancy and they don't take appointments but worth the wait. The values are great and the work is good. I have dealt with them several times.
Staff are courteous and professional. Quick repair service for a screw in one of our tires
Love the first come, first serve (no appointment) policy. Got lucky with swapping my winter/summer wheels and tires, and was in and out in half an hour.
Great people, hoping to be done today...thanks JJ
Great fast and friendly
The front desk staff have always been very helpful. No issues there. However, I went in to have aftermarket wheels and tires mounted and balanced. After my stock wheels were taken off the truck, I was told by one of the shop employees that my “poorly designed” aftermarket wheels would be an issue with their tire changing machine because they had raised simulated beadlocks. After going back and forth about what to do I told him, “If your machine is going to cause damage to my wheels or tires then I don’t want them put on.” That was met by him giving me an attitude and storming out of the lobby. I then called Method Race Wheels (manufacturer) and 4 Wheel Parts (retailer) and both said they’ve never experienced any issues with the raised beadlocks and it shouldn’t be a problem mounting them. I relayed that message to him and was told “well of course they’ll say that, you just don’t understand the business,” and more about my “poorly designed wheels.” He then came back and said he couldn’t put my stock lug nuts back on because they were swollen and it would take too long. I insisted that they be put back on and was given more attitude and told to “google it” multiple times and “you seem smart” in a sarcastic tone. After arguing to the point where I had to tell him to stop talking, my stock lug nuts were miraculously put back on. I understand lug nuts swell, especially the 2-piece OEM ones that are on my truck. However, when your reason for not putting them back on is “it will take too long,” that’s just poor customer service. I’m fine with my wheels and tires not being able to be mounted and I appreciate the shop employee being upfront about possibly causing damage to the wheel or tire. However, I’m not okay with being disrespected and talked to in a condescending tone. I’m not expecting anything to come from this and I’m sure Taunton Tire will respond with either “you were rude first” or some kind of explanation about how their machine works or how lug nuts swell. Just wanted to share my experience.
This place is a joke. Business is based on first come first serve. Or so I was told. It is now am 9:30. I have been here since 8am. I was second customer here and I'm still waiting while 4 other cars have been worked on. This a joke! Poorly run business. Save yourself some time and go to a place that cares about its customers. What's wrong with you? My name is Mark! Take the time and effort to get stuff right!
Only place I get tires now. Great place, cheapest in town, awsome service. So well known that during peak season people start lineing up 2 hours before opening to get their vehicle in.
I recently purchased a new set of snow tires and received GREAT service from Frank and his staff. Had great service from staff from sales to installation. All products priced were competitive and reasonably priced. Would highly recommend Taunton Tires. Thanks again! Jerry Fitzgerald.
We had some confusion with our change over for our 2 vehicles, Everyone there were very patient and a Great help!
After receiving fantastic customers service, I had an issue with one of my tires, and I was taking care of promptly. Would recommend Taunton tire to anyone who's looking for great service. They'll take care of you. 10/10
What a terrible experience. These guys don't make appointments and they inexplicably are so busy that you literally have to show up an hour before they open if you plan on getting your tires changed that day. On top of that, I had called two days before I planned on bringing in my SUV to get new winter tires to ensure they had them in stock. I gave the lady my make, model and actual number on the existing tire and she said they had lots in stock. In fact there were multiple of several different names/qualities. Well I go in to pay for my tires and wait 5 hours for them to do it and they say they are out of stock for the tires. You just told me you had plenty. So my wife takes the SUV in a couple of days later and asks to buy the tires and have them put it on. Well they say they are at capacity for the day (even though this is at 9am). Then when she goes to leave the man behind her asks to have his tires put on and they say the only way they can is if he leaves the car with them and picks it up later. Why didn't they offer my wife that??? The place is just chaos and there is absolutely no customer service. We called our mechanic and he was able to order the tires in and he would have them changed for us by the end of that day. See appointments work. Don't go here.
Very fast, clean, friendly professional! I think I found my new tire place :) I will definitely be back!
Excellent honest service. Explained what was needed and didn't over charge
One snow day and everyone in the Durham area getting snow tires. I arrived at 7:30am to find i was #30 on the list....was out of there by 8am..... impressed as they were very organized. Tires were on by the 2:30 requested time. Great price and great service...will take my other vehicle there.
Great customer service, and a job well done! Great selection of wheels and tires, and if they aren't in the store they'll order them for you no problem!
great prices but it gets busy and you have to wait a while
My experience with Taunton Tire. I am writing this review with the idea that Management can use it to improve their customer service. As such I will try to be as factual as possible. I was new to the Oshawa/Clarington area and needed winter tires and wheels. I thought, I will give my business to a local shop rather than to a big franchise. My thinking was to contribute with local small/medium size businesses expecting personalized good quality service. 1. I spent a significant amount on 4 new wheels and winter tires. The end result was that a wheel cup cover flew away on the road. They are rare and difficult to find. Due to a series of circumstances I didn’t have the time to go back to let them know. When I did, a few months later, Management basically call me liar. It was until I told how much money I spent giving them my business that they offered me to find me one wheel cup cover. I am still waiting for that call. 2. When I bought the wheels and tires, I requested to accommodate my all season tires in bags on the bed of the truck. When I came back to pick up the truck, I found the tires thrown in the bed with no bags. I thought that they forgot about my request but I found the bags inside the cabin. 3. I drive the truck very little and decided to keep the winter tires installed. Recently, I was servicing the brakes and had terrible difficulty removing the wheels. Using a small torch and a metal bar I was able to break free 3 out the 4 wheels. The section of the rotors where the wheels set were fused to the wheel. I thought that maybe the shop did not use anti-seize in that section, but I find it hard to believe. Just recently, I visited them asking for their services to take the wheel off. I explained what I needed and told them how bad my experience with them has been so far. I was told that they were too busy and if I wanted service, I should be back Monday at 5am and do the lineup outside in the cold until they open their doors, so I would get a ticket for early service. I told them that given all the trouble I am going through, they should give me a better option. I was told that they are sorry but they cannot accommodate me despite my bad experience with them. It was also mentioned that they do not use anti-seize because my tire could fly off. I couldn’t believe it, maybe this person was misinformed. The anti-seize, if applied to the bolts, may cause the tire to get loose but if applied to the after mentioned rotor and wheels sections, it should not. I could have been offer something as simple as to suggest to leave the truck Sunday night, so they can work on it the next morning which in my view it does not carry any special treatment under the circumstances. I told them that given my frustration I will use my right of free speech and voice my experience providing a review; the respond I got was to go ahead.
Have purchased a handful of sets of tires over the years, had to get a quick re & reat almost closing and they fit me in right away.