Reviews of Ellis Automotive Ltd. (Tires)

Lisa Milliken

Needed an etest last spring. Based on that experience I returned for a tire repair this afternoon. From the phone call to ask for service, noted they already had my info in their system from my last visit, to the repair and payment for service, I found nothing to really complain about. This garage seems to value my appreciation for good customer service. I would recommend Ellis Automotive in Lakefield!

Denise Bogart

Have looked after all our vehicles from the time of purchase. Tells it "like it is" and does what's needed, no extra surprises on the bill !!

Wayne Umphrey

Great place nice to have an honest mechanic when you go in and feel that they’re not gonna get ripped. Off Great reputation keep up the good work boys

Mary Heenan

Friendly, quick and attentive service. Work was done according to estimate, time wise and cost.

Sabrina Summers

Awesome team of mechanics. They know their stuff.

Ingo Witt

Professional and very friendly. Would highly recommend.

Sara Foote

I’m new to the area and of course broke down at the worst time. I called the closest places and was told they could fit me in next week ???? I called Don and explained the situation. I had to have it towed there and was worried about being stranded. He was able to look at my vehicle within an hour and found the problem. He was professional, polite and efficient!! I was prepared for it to be a lot of work and an expensive fix. Thankfully he didn’t rip me off. I left smiling and highly satisfied:) I would highly recommend this shop and commend Don for being an honest man.

Joshua Kubinec

They seem pretty honest. We've used them a few times.

Rich Purcell

Friendly and helpful.

Graham Adams

Good reliable and friendly service

Kerry Grant

Ron is always there to help. Whether filling snowblower tires for nothing to mechanical or selling you a used vehicle. Honest place for work!

ryan fanning

Great pricing will definitely be returning.

Connor Corso

Good people here that do good work. I wouldn't go anywhere else.

Steven Lally

Total Professional Mechanics who service all makes and models of vehicles at fair prices. You certainly can be rest assured that no hidden add on fees suddenly occur on your bill. I will only take my vehicles to Ellis Automotive. Read the reviews and see why. You can’t find this type of service anymore.

Ed Morrison

Super friendly Very reasonable prices

Hope ForTheFuture

My husband and I are from Oshawa and spent the day in Lakefield on Friday 7-10 enjoying the beauty by the river. Later in the afternoon as we were preparing to leave, we quickly realized that our car battery was dead. ???? A quick survey of the immediate area brought my attention to Ellis Automotive just across the way. My husband took a walk over to inquire about getting a jump. The gentlemen inside were absolutely delightful and extremely helpful. Aaron stopped what he was doing and walked back over (in the 35 degree heat) to jump our car. He was kind, polite, and extremely helpful. We can never truly express our gratitude to the guys at Ellis. If you find yourself needing auto service, please give them a visit and tell them the couple in the grey Mazda from Oshawa sent you! Thanks guys and a special thank you to Aaron!

Emerance Baker

I have never posted a negative review before. I often think that people will figure out if a place is right for them or not. However after today. I feel very differently about this. I left Ellis Automotive today crying and upset humiliated by the person at the desk who I think is the manager or owner. He was aggressive and confrontational with me and insinuated that I am somehow personally at fault for the way the Ontario government "forces" small businesses to do their taxes. I would never ever recommend this garage to anyone who is Native or uses their status card for a PST tax exemption at the point of sale (which is a legal and agreed upon provincial legislation). While this small business owner may not like the way the Ontario government regulates its tax collections and refunds process and he may not like the "hassle" of the paper work his shop needs to do to receive a refund for said exemption, it has absolutely no bearing on how he should treat another person, or providing good customer services and mostly does not permit the owner to humiliate and harangue a paying customer. I cannot control how taxes are paid or refunded at point of sale, but clearly this person felt that I needed to "hear it" yet again. It is also clear that he cannot control his own remarkably racially motivated tirades for a customer let alone for the sake of a native woman who just wanted to get her car fixed.When I asked for my key and left without taking a receipt from the woman who witnessed all of this at the counted, I came back into the shop because my car smelled strongly of cigarette smoke. I don t smoke and no around me smokes as I have allergies and it gives me a headache and makes me cough. So, I returned into the shop and said that someone had smoked in my car. The mechanic swears he didn't smoke in my car,. I said someone smoked in my car. They denied it and I finally left upset and crying. Not a return customer!! Feel sick that I ever paid a dime let alone thousands to this person's shop.

rod Weatherall

Great service, and quality work. Make appointment and your vehicle comes back fixed up with no worries. Keep up the great work!!!!

Adam Beauclerc

Fast, well priced services and repairs with good customer service.

Jim Wade

Great service!

rough grit

Stopped in for a tire repair. Great experience. Quick turnaround and very pleasant to deal with.

Chris Baker

Great help and fair prices

Jo-Anne Donia

Helped me out when I got a flat. Great service. 5star

mike ceresney

Thanks to the staff at Ellis, who were friendly, honest and reasonably priced, while helping us with our car repair. I would definitely recommend their garage and will use their services again!

heather martin

Not happy with the customer service...my husband drove (on his rim) to this little towns auto shop asking for help with removing one stripped lug nut and was told that everyone was just about to leave for lunch except him so no one could help..as everyone was standing there watching him. then he asked if he could borrow a wrench and he was told "no, I don't think so". Thankfully a passerby was able to help him. Good thing the village still has good people even though this business has forgotten what small town friendliness is all about.

Ian Watton

From out of town I had 2 flat tires, repairs both at a minimum cost.

Allan Valliere

Great service!

Tom O'Brien

Good shop....not to big...do all the right things to accommodate the customer. Just moved here and will be back.

April Butler

Great customer service. They treat you well and do quality work. I would highly recommend them. I've been going to them for years.

dave westlake

Excellent service!

I Js K

Wife went here for an oil change and asked if they could l check a noise from her brakes. They told her that her front brakes needed doing immediately and that the rears also needed doing at a cost of over $1100. She declined as per my advice, since I just did the rear brakes five months ago. After checking the brakes myself, it turns out this garbage employee is a liar. . Fronts pads still had easily a quarter inch before the squealer tab and the rears were still like new. Save your money and find someone else to do your work. Word of mouth still goes a long way, I’m surprised this place still gets business taking advantage of peoples lack of automotive knowledge.

Rebecca Watts

Very friendly always gets me in for appointments when needed.

Jan Sutton

Very helpful

Laura Martin

Have been dealing with Ellis since we moved here 3 years ago. They take good care of all our car needs. Customer service is good and we are always happy with the work they do.

Joan Grohnwald

Mechanics are very knowledgeable and courteous.

Mark C

Trustworthy company, will go above and beyond expectations. I enjoy using Ellis Auto Thanks MKC Mobile Pressure Washing Mark Courneya

KD H

Very impressed with this shop so far. They seem very honest and the prices are great.

Art & Debbie Dolson

Dropped in for an etest quick efficent service

Doug MacMillan

Took my Mercedes into Ellis to repair a nail in my tire on my custom wheels. He took the key to get the wheel off and repaired the tire. Approximately 2 weeks later I went to change my wheels at another location 252 KM away and discovered they did not put the key to take the customer wheel of the vehicle back. I called and he denied he had the key and even insinuated I never gave it to him. I had to have the dealer drill them of with a lock socket wrench. Took them 3 hours at a considerable cost to me. Will never deal with Ellis again.

Andrzej Potega

My car broke down during the night. Jorgenson service hauled my car to Lakefield town to the Ellis auto repair shop. My wife and I rented a hotel room and went to the workshop in the morning. I was admitted immediately and I was assured that the car would be repaired immediately. After three hours, everything was fixed and we continued our journey. Very professional service and decent prices. Thank you Ellis.

John Mackenzie

Excellent service

Cameron Corp

I took my car and rv there for oil change and safety. They lost my skid plate of my car and did not check the serpentine belt of the rv. When i called about the skid plate the owner or the guy at the desk laughed at me and told me to buy a new one. Lakefeilds finest in full effect.iwould never recommend these people the man at the desk was very rude and sarcastic.