Here you will be able to see the feddbacks of real people who purchase the services and products of OK Tire (Tires) in the territory close to Iroquois Falls (Canada).
At present the firm gets a score of 4.5 over 5 and that score has been based on 14 reviews.
You must have seen that its rating is virtually the top, and it's based on quite a few feddbacks, so the rating is more or less faithful, although it doesn't have a elevated number of evaluations to provide it full reliability.
As you know, we do not usually bother to place reviews when they are correct and we usually do it only if we have had a problem or issue...
This Tires belongs to the category of Auto repair shop.
Watch out - Was sold rims that didn't fit my car; and those using Canex plans are not eligible for any rebates or sale prices (only place I have run into this).
I was passing through with my family, when a pulley started clattering. They got me in with no notice, feeling bad for my predicament. They confirmed that my water pump was failing, and gave good advice about getting back to Edmonton. (I couldn't keep my family there for a 6 hour job.) They charged nothing at all for their time and the use of their shop and lift. They also made my wife and 6 children feel very welcome in the waiting room while the minivan was being inspected. Great experience. Great crew there. Not just about the business, but it's the relationships you make along the way, too. They showed that they care about that, too. God bless.
Great service
Great service Ken
I had a tire puncture on a logging road that couldn't be repaired. The tires I have are apparently difficult to find currently (BF Goodrich A/T K02) but they found one and had it delivered to their shop and installed in roughly 24 hours. That was during a rush of people doing the switch to winter tires. Connor was great to deal with and the guy that did the actual install (don't know his name, wore a 10tree hat and had a couple hair braids) were both outstanding. I would highly recommend you go here if you need fast reliable service.
Great service. Fast and friendly.
Great service and owned by great people! Highly recommend!
Absolute top notch service everytime! These guys know how to do business right. Highly recommended for speed quality and price. Unbeatable!! ????
Grrat shop., i had a flat on my car they fixed it for free and extremly fast.. i insisted on showing my appreciation and thaks again
Great service
Had a screw in my tire causing a leak about half an out from Hinton, called every other tire shop in town before calling them as they were furthest away. Was told I'd have to wait 2 or 3 hours before getting in at any other shops. OK tire said it was first come first serve & got me in, tire fixed and on my way and at no cost nonetheless in less than half an hour. Real stand up guys here for sure. Thank you!
I took my Audi here when I first bought the car because they supposedly had and ex Audi Tech employed. I understand why he is no longer working at Audi, my car had to be brought back twice after the original repair because the OK Tire crew ordered and installed the wrong part both times. I recently took my car in for and inspection (not on my own terms) due to some leaking coolant and I was informed my head gasket had blown. I drove the car directly to my reputable mechanic and he dismissed this diagnosis automatically, showing me the coolant hose which had worn enough to make a fair sized hole. From my multiple experiences with this garage I can't think of one good thing to say about the service, experience, or professionalism of this particular OK Tire. If you bring your car in for a specific problem, expect a phone call with a list of more problems they recommend be fixed as well.
Excellent service, great people, I go here for all my auto service needs and I'm always impressed. Thanks Fielding's!
They had the tires I wanted mounted and ready to install when I arrived. I was out the door fast.
I've been a customer for over 10 yrs. 9/10 times no appointment and usually in and out within 1 hr. I highly recommend
Very friendly, and clean waiting area. I had a satisfactory visit.
They are kind and quick.
Driving through and wanted to get a couple noises on my car checked out before I went into the Rockies. Did an oil change, and checked out the car at no additional cost. Could easily have tried to upsell me on unneeded stuff. Would highly recommend. Honest and a good price if work needed to be done Thanks guys.
We woke up to a flat tire on our last day of vacation, before a 9 hour drive back to the US. Roadside assistance was no help but these guys patched our tire and had us on the road in no time. Fast, friendly service!
These guys having been taking care of my truck for a couple years, and always treat me very well! Always 1st class service with Kelly and his staff! If I'm in a jam or they're in a jam they always help me out! I cannot say enough about having car people who are easy to deal with and the best prices ????????
I really enjoyed the customer service here and knowledgeable staff makes me confident in all my future business.
Friendly and prompt. Always welcoming and Ryan is very knowledgeable. They are also animal friendly.
Always great. If you have your summer and winter tires on separate rims they'll change them over spring/fall at no charge if you bought the tires from them. Been with them for years and don't see a reason to switch somewhere else for our tires and rims.
Eric runs a great garage; friendly staff, fair value and great service.
They are first-come first-serve on Saturdays. I arrived at 8am and they appeared to be pretty busy but the staff were very efficient and helpful. Gave me a great price on winter tires and had my car ready by 11am (there was a long list of people ahead of me). Very polite staff, great service, and great prices.
Friendly fast service
I switched my winter tires out for my summer tires this weekend and we found a nail in the sidewall of the back right tire. I was told that I'd have to replace the whole tire by my friend's mechanic--it wasn't in an area that could be patched! I had gotten my winter tires this year from these lovely folks (and they were excellent tires!) so I figured I'd give them a call today and see if they could order a tire and install it onto my wheel at some point in the near foreseeable future. They were unable to find the tires I have, but found a brand that matched the tire treads of my current ones almost perfectly! AND had it in stock! AND THEN Tori, the lovely person at the front desk, told me that it'd be easy enough to just squeeze me in at some point, since it was such a small job, that she would definitely call me back to tell me when I could bring my car in so he didn't stay at the autoshop indefinitely. I said thanks, that'd be LOVELY, already excited that they already HAD a tire for me and I wouldn't have to wait for one to come in. I also said no worries for the rush, considering the pandemic cause it's not like I'm going anywhere ¯\_(ツ)_/¯ I expected her to call back like. Tomorrow or later in the week, but she called back THE SAME DAY and was able to squeeze me in at 2! They disposed of the old tire, installed the new one, and had it ready to go in 40ish minutes. I did NOT expect such fast service, but HERE WE ARE! I absolutely love Fielding's OK Tire and would definitely recommend them! Thanks for fitting me in today, folks! :D
I've always recived great service and smiles!
Always well taken care of when I go to Fielding's. Lovely customer service and well experienced staff.
Great fast + wonderful service done proper no cutting corners .. Can pull off most work on any car ..
Ken the assistant manager did the best job I could ask for. Wouldn't go to another tire shop ever again, he picked out my tires and got me a great deal.
Awesome deals respectfull people
Great service
John and Ryan are the best! Great customer service.
Love Ryan and John and whole team.. Best work with affordable rate. 1 star off because they dont have appointment system, sometimes you have to wait for your turn..
The best tire service we have ever had. THANK YOU!!!
Service here has been amazing over the years will always come back for a tire change
Nice suggestion for me! The guy who answered the phone was awesome.
Quoted 600 actual 850
Could not be happier with the service here! As someone who knows literally nothing about my car, I feel great about bringing it to the guys at Fielding’s. They take the time to explain what my car needs (without making me feel like an idiot, which as a woman is refreshing!!) and they are willing to work with me and my time and budget (especially as a broke grad student). They do fantastic work and I trust them with my car! I’ve even stopped calling my dad when they tell me I need something!! Thanks you guys so much, I really appreciate your hard work!!
Good tire store, for car repair, I would recommend another garage. Just my two cents
It was a great experience ordered tires that were needed had an appt few days later so back on the road safe and sound highly recommend
Today was the first time I’ve used OK tire for my seasonal tire swap, and I was very impressed. The customer service I received from this local family run business was awesome. My appointment was taken in on time and was the expected length in time. I will be returning for all future business. Thank you Michelle & Connor for your great service today.
Had an awesome experience from getting a quote for new tires for my vehicle to getting them put on today. They were able to change my oil at the same time as putting on the tires (which I only requested once I was there) saving me a trip back. Much appreciated. Highly recommend and definitely will return for regular maintenance on my vehicle. 5-star. :)
Very professional and good service!! They are nice and friendly and did an amazing job on our car! Thank you so much!!
Best service I've experienced for a long time
Excellent customer service! I was visiting from calgary and had a flat tire and was in rush, called ok tire to findout how long its gonna take repairs was done immediately the best part was I wasn't even charged for it for the work done. Appreciate the gesture. Thankyou Ryan Regards M
Originally from the Ottawa area but I was there for work related matters. I was having issues with my vehicle. Upon stepping inside, I was greeted cheerfully. They did an outstanding job! It was quick and communication was efficient! A big thank you to Mitch and his team.
Great service and knowledgeable staff. I needed to have a tire repaired from picking up a nail somewhere in my travels. This is one of the few garages that will repair a tire properly by dismounting the tire and taking the time to plug AND patch the hole, remount and balance. All of this done for a few dollars more than just a plug at other places. All done within a very reasonable amount of time... I will definitely shop here for my next set of tires.
tire pressure safety check .. no charge.. prompt courteous service .. cheerful bunch of hard workers .. know everything about tires
During winter rush hour to get the tires on these guys work hard to get everyone sorted out. One day they did 70+ vehicles. It's usually free if you buy your tires there too. Pretty damn solid.
Great, friendly service and fair prices!
I’ll be back, they were super nice and got me in same day!
Great customer service being going here for years
I was very happily surprised when I stopped in to Ok Tire on a Friday 10 mins before close to ask if they could check my tire pressure before going on my long trip and the employee very happily went and did it. My tires were way over inflated and my car drove sooo much better. I wanted to say thanks for the fantastic service and now know why we buy all our tires at Ok Tire, exceptional service even after the sale.
Great, honest service:) Had a few regular maintenance issue with both of my vehicles, Kelly and the team over at OK Tire, were accommodating by booking me in ASAP, and gave me the REAL answers that I was looking for... If you are tired of being "told" you need this and that from your usual garage or oil change place, give these guys a try and you will see why integrity makes the difference in this industry!!! They only fix what needs fixing and do so at a fair price! They also deal with any issues, (which naturally will may happen in the world of auto repairs) quickly and professionally. If you want to establish a relationship with a fair repair shop, then try OK Tire and you will see why people keep recommending them...
Most excellent. Great service! Had a flat tire late in the day with my work truck and they fit me in before they closed.They fixed it quickly with friendly smiles and a reasonable price. Thanks Ryan & Connor
Always treated exception. Had CV joint replaced The total cost ,parts and labour was approximately 150$ less then the part at dodge dealership. In and out
I was going to book my appointment October 29 2020 Reschedule my appointment and the guy Ko tire hinton told me call them two weeks advance I was going to ask him to phone can you give me attitude so I’m taking When the customer asked to reschedule do not turn them down and lose business for sure and I go someplace else archer
Very busy shop. Location a bit tricky to find if you are not a local resident regular visitor to this town.
They've always treated me with courtesy and respect. Awesome front staff and techs
If you are looking for tires that fits your budget, see Kevin. The whole team was exceptional. In and out in a very reasonable time. Great tires for the money. Great service. Couldn't ask for any more.
Had trailer tires installed recently. Service was exceptional...from Michelle, Will, and at least two techs., in spite of some very unusual issues. Thank you Michelle and team for a job above and beyond.
Unfortunately did not have a good experience here. Phoned in to ask the price to switch over some tires and trims, they gave a similar price to most of the other shops, and said I didn't need a appointment and it would take 30-60 minutes to finish. My husband goes to the gym next door, so next day he drops the car off and goes to the gym. Again they tell him itll be 30-45min. Great, he goes to the gym, comes back over an hour later, car is still not done. They tell him another 30-45minutes. He is the only person sitting in the shop waiting, he can see the car and no one is anywhere near it. Some lady comes in drops hers off, they start working on it right away. Then he sees then start on my car, 2 wheels get done... then they walk away, no one touches it again for awhile. He is still the only person in the shop waiting, asks AGAIN how long it's going to be, finally they finish it up, after the car being there for over 3 hours and my husband waiting there for 1.5hours. No apologies or anything. Also the reading material they had on the counter to read? The American NRA gun magazine with some pretty messed up articles trying to justify school shootings.
Very speedy service with a smile and thorough professional workmanship
Just love them..they always take good care of me
Theyre ok
Just want to send a bug thumbs up for the amazing service I receive every time I step into the store. Definitely refer my family and friends.
The boys will get it done!
Friendly service. Not too long of a wait. And they have my car a quick wash which is a nice touch.
Great rates and quick service, most of all ... Quality work. I never have to worry about being over charged and billed for imaginary repairs. Good clean service and staff . Thank you
They are SO friendly, fast and knowledgeable. Honestly had such a great experience changing my tires out. Make you feel like a long term friend right away, funny lighthearted and professional. Can’t recommend the Salish location enough!
Grade A customer service, highly recommend
(Translated) Bad attitude, completely unprofessional, just take a non-conforming wheel to sell to the guests, if I don't understand the car, I don't know the wheel will be fooled. It is also very unprofessional to install tires on the rims. Forcibly install the ribs, don't patronize!!! (Original) 態度惡劣,完全不專業,隨便拿一隻不用合用的輪圈推銷給客人,如果我不懂車不懂輪圈就會上當了。 安裝輪胎到輪圈上也非常不專業,強行安裝劃花輪圈,千萬不要光顧!!!
I highly recommend OK Tire, and frequently have. Particularly the Hinton shop where Ryan and John provide top notch customer service. The OK Tire warranty service is the best I've ever had in any business.
Great staff really easygoing ppl hit em up
Friendly and knowledgeable. Plus they support the troops. That was also a great story about the transmission. Keeping it real.
I dropped in one day with a leaking tire and was treated so generously and well that it is now my go to garage. They are very accommodating and helpful and their service has been friendly and reliable. Would definitely recommend.
Great knowledge better service
Front desk was dismissive and rude. Will never go back!
Great service and reasonable rates. Happy with my new tires thanks!
Good guys
I was traveling from the lower 48 to Anchorage and a rock ruined one of my 6ply Toyos. Unable to find an equivalent tire anywhere else locally, they found a matching one-of-a-kind tire in inventory and had me back on the road in less than 30 minutes ????
Having been a customer of Hinton’s Ok Tire for many years, I wanted to thank them for the excellent work and service over the years by posting this review. To Gary, the owner who has always been able to go the extra mile to keep me on the road Thank You To Ryan, John and Lois, the front line staff who are always attentive, courteous and whose first priority is always the customer Thank you To Frank, the lead mechanic, and all the other “boys in the back” who stay the extra hour and take the extra effort to get the job done right and get me back behind the wheel Thank you OK Tire has a great shop here and these people’s dedication to the customer leads me to seek out an OK Tire in any place else I may need service Thank you!
Perfect service and friendly
They did a quick and great job installing my new snow tires!
Amazing service, great price.
As always great service. Were able to squeeze me in even though I was late for my appointment. Will always go there
Had a flat on side of the hwy, they came fairly quickly and changed my tire and fixed my flat the next business day. Friendly service????
Treat you like a person
(Translated) The lady at the reception is super fine and smiling. Good service, fast & efficient. In French (Original) La dame à l’accueil est super fine et souriante. Bon service, rapide & efficace. En francais????????
Excellent service! I was having really scary front brake sounds so Conner got me in that same day. I had my car back within a few hours with new brakes and rotors. I was even given a ride back to my work after dropping my car off. I have known Conner for a long time and know he's genuine and always eager to help out. This is a very dedicated, family owned business that I would highly recommend. You will get great service and be greeted with a smile at the door! Thanks Conner for all of your help! ????:)
They do not deserve 1 star. They wouldn't put my new rubber on rims because I didn't purchase the tires there. I spoke to them on the phone and they said to come in, I did and they were rude and told me to take them back to where I bought them.
Great service. Will get you in on short notice
Gerry and Staff are very knowledgeable and helpfull and respect your time schedules. Great selection of tires and wheels and they also do service, Bonus.
My son and his friends were traveling from Camrose area to Grand Cash on a camping trip. They had just gone past Hinton when the motor on my son's truck went. They got towed to OK Tire where the staff went above and beyond! They loaned the boys a truck so they could go camping still. We all met up on monday to rescue the boys and haul the truck back home. Unfortunately the shop was closed and my husband and I were unable to thank anyone. I will forever be grateful to them and would highly recommend this shop to anyone! Thank you for not leaving my 18 year old son and his friends stranded.
Fair and honest
Got tires put onto my new rims, staff were super friendly, made sure not to scratch the new rims which was my main concern but it seemed like they take real care of their customers and have integrity in their work. very fair pricing too :)
They did a bad job, they didn't fix the car well and they gave me a price before they start and when they finished they made me pay extra 100$ even though they didn't do anything more than what we agreed on. Also, Worst customer service
Thanks Greg! This place honors their warranties. Quality parts and service. The customer service was exceptional! I won't hesitate to come back or to recommend to others. Great job OK!
Folks this is one of Kingston's go to garages. Family owned. Fantastic service from everyone. I can assure you that you will be well taken care of by everyone from the front to the service bays.
Always a great experience with these guys! We have been taking both of our vehicles to them for over 5-6 years, and we will not go any where else. They are so efficient, friendly, and professional. Thank you!
Been working with Gerry down there for years. Best in the biz hands down
Great service. Quick and easy. Very nice experience at Fielding's.
Great service
We visited Sun Peaks and we got a flat tire on the day we wanted to continue our trip to Jasper. After a quick Google Search and drive with the spare tire, we arrived at OK Tire Kamloops, they had a busy day but were able to squeeze us in between the rest of their work. Only half an hour later the car was good to go! Excellent service and really friendly people. Thanks a lot!
I was travelling from Victoria BC to Regina Sask and had rented a Uhaul Trailer. On the drive the left rear tire kept loosing air on the trailer and when I reached Kamloops It was getting worse so I stopped in Kamloops at The uhaul dealer and waited for them to open. This was about 5am. When The Uhaul dealer finally opened I found out they could do nothing for me and I had to call in to there customer care department and they would send someone out to fix it. Huh??? Unbelievable. Anyway I had seen the OK Tire store on the way to the Uhaul dealer which was just up the road so I drove over to the store to see if they could fix the tire and I could be on my way. I arrived at the store and entered " Now id like to mention I looked tired, I was unshaven and in my black Snapon Jacket and black work pants as we had worked late the day before loading my truck and this trailer full of tools." I was greeted by a Very pleasant guy " Sorry I forget his name' but he had glasses and Curly dark hair. I told him my problem and he said no problem and ask me if I could back up to the door. I proceeded to back up to door and a Tire tech was waiting. I walked over to the Tim Hortons in the same parking lot to get a coffee and by the time I returned the tire was off and leak was found. Wow, they proceeded to show me the tire did have a hole and needed patched but the cords were broken and the tire had a bulge and needed replaced. I called Uhaul customer care and told them the problem and told them where I was etc. They explained that I needed to go to there preferred vendors but would call me back. A few minutes later the Pleasant service writer came out and told me Uhaul was on there phone and wanted to talk to me, I went into store and spoke with the Uhaul rep who informd me I would have to go to a different tire shop. Now this was embarassing as now I am on OK tires phone and have to tell them I have to go somewere else. The service writer was still super nice and said "Oh well not a problem, let us patch the tire up no charge and you can get over to there preferred vendor a few blocks away. Now this is unheard of and let me mention one more time I looked like well "Shit" but this gentlemen and the tire tech treated me respect and there service was unbelievable and unheard of. My hat is off to you Boys and I would tell anyone with a problem Travelling through Kamloops to go directly to This OK tire store , unbelievable service. Oh Guys I manage a huge automotive shop In Victoria and Usually standing there with a tie on and not in a scruffy jacket and pants looking like I did not have $5 in my pocket. You treated me with respect and your service was awesome, I am only mentioning this because I was not treated that way at Uhauls Preferred Vendor, I was looked down on and could read what they were thinking standing there in there pretty shirts and jackets. A lesson to be learned and one I always teach my staff. I will be Rating the preferred vendor shop and will mention how I was treated by them and how I was treated by you. Once again guys, absolutely top notch service and your Manager /Owner should also be commended for hiring staff like yourselves. Thank you very very Much. Mike
Haven’t got my tires fixed there but they answered quickly the phone and all my questions about prices and availability nicely. The location is not optimal considering the high traffic this street and they do not answer to the appointment request made online.
Limped into OK Tire on Aug 8, 2020 at 3:30 pm on a Saturday. Shop closes at 4:00. They repaired it and we were back on the road home to Prince George B.C. Tire bearing was going. If they hadn't repaired it we would have had to wait till Monday morning. Truly grateful.Thanks to all the staff but especially to Ken our mechanic.
VERY FRIENDLY AND CARING. WORKING OUT SCHEDULE OF WHAT TO REPAIR FIRST AND AT A GREAT PRICE! VERY PLEASED ... WHAT A CHANGE FROM OTHER PLACES THAT TREAT A WOMAN AS A DUMMY OR NOT RESPECTABLY! QUICK AND EFFICIENT.
Good service!
Took 3 tries to do a simple pinion seal . Gave it back a mess . They should stick to tires
Best mechanic shop in Kingston... hands down! I won't go anywhere else
This is the type of shop that makes you feel like family. So far my mom and I both have had excellent service here.
(Translated) Awrsome (Original) Awrsome
Fantastic, personal, conscientious service.
Fieldings provide expert and friendly service.
Great service
Travel from Calgary then engine light went on. Friendly staff and very approachable. Free checked issue and fixed problem right away.
Great coustomer service
I recommend OK Tire Lindsay to everyone. Andrew is fantastic, fast and able to articulate exactly what my car needs. Super reasonable and a much better experience than my family has had with any other mechanic. In an emergency he fits me in right away- I could not be more thankful to have a good mechanic in my life.
Great service every time.
The best place to get your wheels back on pavm
Called the Springfield location and spoke with Ken from the front desk. I was in a bind and needed my truck serviced last minute. Instead of turning me away, he was able to get my truck in to have my winter tires installed way sooner than I expected. The crew and himself stayed past closing hours to make sure my truck was done. I really appreciate the quality work these guys did and the service they performed.
Bought tires all over town over the years but this is the only place I come back to. Super friendly and knowledgeable service and always a great deal. Highly recommended if you're in the market for new tires!
Perfect service! Honest and fast! I recommend it for tires and also any repair services! Great job and thanks to Gerry and Eric!
Was the place to go for me until they scratched all 4 rims! now they have me going back on another day to see the owner on what they will do to fix it!
Good service, very helpful, and knowledgeable
Good honest company
These guys are amazing. I've gone twice, both times without an appointment and they got me in right away. Once for a nail in my tire and they were extremely helpful. The other was to buy winter tires. Had them in stock and had me on my way in less than an hour. Great service, great price and very helpful and accommodating.
Amazing. Didn't try to sell more than we needed. Straight forward no BS. Great shop friendly staff.
Great service, friendly and very professional.
Great staff
Fantastic experience all around. So great to deal with Gerry who is the owner. Took his time explaining all the options for new wheels and tires. Install was perfect. All the guys in the shop friendly and nice. Highly recommended and a perfect experience!!
Great place for all your automotive needs! Erik and his team are very professional. Very happy with the chrome wheels I purchased for my truck.
Called these guys with a blown tire on my holiday trailer at 5:50 on Friday of the May long weekend. They waited past closing for me, had the tire in stock, and changed it out in no time. Holiday saved! They wouldn’t even accept a few $ cash as a tip. Just got me in and out. Above and beyond. Thanks guys.
They are pretty good.not bad priced.
There's a super cute and smart journeyman mechanic that works there. I think he's somehow single too.
Busy spot but good service and on time.
Great and friendly customer service!
Had a fantastic experience here. Not only did they take my car in last minute, they quickly found the issue and made it run again. I had a diesel gelling problem due to the extreme cold spell, the tech wasn't even phased and knew exactly what to do. Even changed my battery out. as I had a long drive ahead of me, they also ensured that the problem itself was indeed fixed before letting me drive the car away. Not only that, Will at the front, even put items back into the hatch area I had in backseat. Truly found this shop went over and above anything I could have expected, very friendly and accommodating, plus very fair pricing. Highly recommend anyone go see them if you need anything done on your vehicle.
Excellent service:)
Never went there
Awesome people. The one guy I talked to was kinda laid back and really didn't bother with me but the guy I met when I came back for my car made me give this a good rating. He was friendly and nice. Other employees please take notes...
Always great service with very reasonable prices. Great job Ryan and team!!
Very helpful and honest staff. Went there without calling or making an appointment, had kind of an emergency, and they took me in right away, fixed my tire all within half an hour or less! Great service!
For 10 years we have always had excellent service and professional advice that we have trusted.
Never in my life have I been treated with so much compassion in business, between Justin at Hinton towing, and the phenomenal staff at ok tire, my day went from 2 blown tires in the bush, couldn’t get worse, to the experiencing most fantastic customer service I’ve ever received that turned my whole day around. From the bottom of my heart, I want to thank you for making sure I was able to get home to my family for Christmas
I was very impressed with the great customer service at OK Tire - Kirkland Lake location. They do much more than just tires, and their prices are very fair. I highly recommend OK Tire to anyone seeking service on their vehicle.
I have never had anything but the best experiences at Fielding's. From Eric tracking down tores to Jodi working unbelievable magic to repair a puncture. They are always quick to work with you and so sweet along the way.
Had a flat tire fixed super quickly. The guys working were incredibly professional. Their coffee is pretty good too!
Thanks William for the great service and great price on tires.
On my way to Toronto from Montreal had a broken belt in a tire, called and went all over Kingston and no one had my size in stock, hard to believe. As I was going to the last place that the Mercedes dealer suggested to try, that's when I saw Fielding's, stopped in and purchased 4 new tires. The price was good, but the service was excellent. Thanks. Ken
Excellent job and customer service.
I purchased four Celsius all weather tires for my Acura CL. Although the rebate sale ended on Dec. 31st. Gerry went out of his way to honor the rebate. Gerry got me in right away to get my new tires installed. I'm very pleased with the friendly, professional service I received along with some sound advice when to bring my vehicle in for tire rotation at no extra charge.
Excellent service.????
Very professional. Had a four wheel alignment done on our 2021 Tesla model Y. Tires wearing on the inside, investigated, explained and given printed results. All for $110+taxes. Only thing is I whish waiting room allowed you to see work being done. Can for some things but not alignment work.
Very good store, very competent staff, great product knowledge, with pricing being very competitive. I give this store a AAA.
Great group, friendly staff. Quick diagnosis team and good prices
Great service
If you need help it's the place to go needed a wheel torqued very fast
They did a great job with tire changeovers for both of our vehicles.
Tire mounting and balancing for a truck was 80$ in 2020. Now it’s $150 in 2021 and $120 for cars? Also $8 for valve stems that are like $2 normally? Covid pricing?
Helpfully and friendly
Went there for an alignment and they only adjusted the camber because they didn't know how to adjust the tie rods then proceeded to charge me full price. Vehicle left in way worse condition after I brought it there. Went down the road to Canadian tire and they had my truck aligned in under an hour with no appointment booked. Do not bring your vehicle to these guys.
Good friendly but did have what we needed ...
Very arrogant. As John stated a year ago be prepared to be spoken down to and to pay extra to have them do that. Whoever answers the phone needs a new job. I'm not knocking this shops ability but the customer service is hands down the worst I've ever had the displeasure of dealing with.
I've purchased a few sets of tires for various vehicles from Fielding's. Erik and his staff are always helpful and on the ball. I bought a set of Cooper AT 2's for my 2012 Touareg a month ago. Last week I got a screw in one of them and within 30 minutes they had the tire fixed at no charge. I wouldn't buy tires from anywhere else. Thanks guys!
They are absolutely wonderful. They repaired my tire under 20 mins for a very reasonable price. Thank you so much!!
Too many recurring issues with this mechanic. Just save time and go somewhere that gets it right first time.
It's a great tire and Auto shop.
We broke down in Kapuskasing on Canada Day July 1st on our way to Toronto. Naturally everything is closed. Called CAA and they dispatched OK Tire in Kapuskasing. The “Boss Man” ( Reg) as Gates calls him, showed up on his Spider and said the tow truck is on the way and was there anything else he could do. I told Reg we are on our way to Toronto and needed a rental vehicle. He said leave it with me and a short time later he returned and said it was all looked after and Bert Gaulin would meet us at noon hour with the papers and the rental. He checked up on us again while waiting for the car. To me this is service above and beyond and we can not express our gratitude enough.
Fast and very reliable service
Good job. Thanks. ????
its OK i guess ahahahahahahahahahahhhahahahahahahahahahahahhahahahahahahahahahahahahhahahahahahahahahahahahahahahahahahhaha
I drive an older car with very strange tire requirements. I called almost every shop in town and they all said " you are screwed, and will never find anything." But Alex at OK Tire did not say this and went above and beyond to source great tires and rims for my car. Everyone was so helpful and friendly and I can not recommend this shop more!
Good service
Great service but that parking lot is so tiny and stressful to maneuver your vehicle through.
I cannot say enough about this shop. Ryan was so helpful and knowledgeable about tires and quickly gave me 3 options to look at and pros and cons of each. Once I decided he had them ordered and installed within a few days. Tori and the installer( not sure of his name) were so friendly and helpful and truly had my best interests at heart. They may have been just tires to some businesses, but they treated me like family. I reccomend them to everyone. Thank you!
Probably THE BEST auto service I've gotten in Kelowna so far. I had a totally flat front tire and needed a single winter tire to be studded, installed, and aligned. Multiple other tire shops told us that we couldn't do that and that we'd have to buy 2 tires, but OK Tire fit us in immediately, suggested we swap the tire with one on the back, and had all the services above done for us within a day and at a great price, with an oil top-up and an inspection thrown in for free. AND, they were also super helpful and accommodating when we had to have our car moved from one OK Tire location to another due to a mistake on our part. Great and quick work, friendly and approachable staff, overall fantastic service. Thanks, OK Tire!!! We will be back for all our tire work in the future for sure.
Great service
Best mechanic I've ever been to. Checked my car out for free and then even fixed my rattling brake pad for free. Every other shop I've ever gone to charges money to even take a look at your car. Turns out something else is up with my car but they were honest and told me it's not a rush to get it fixed and it won't cause any serious problems. Quote they gave me for the part to fix it was super inexpensive too. It's rare to find an honest mechanic so these guys will be getting all my future business. Good group of dudes too which is the cherry on top.
You are always well taken care of when you come to Hinton's OK Tire.
Closed on weekends and charge 200 for service call
Really nice staff , great work , and they go the extra mile to please customers . And the price is always best in town
I brought my boat trailer here for new tires because they had the best price in town. When I arrived I couldn't believe how good the service was! Someone was there to guide me in and I barely had the trailer disconnected before 2 people were already working it. I was in and out in in less than 20 minutes.
Honest and reasonable prices.
Excellent service, fast and hassle free.
Great friendly staff. Jerry and boys are top notch. It always a pleasure doing business with them.
Really helpful and fast response
Had a tire issue on hwy 40 and these guys were super helpful and provided prompt service so we could get back in our way quickly!
Excellent service, quick appointment and friendly staff.
Great service! Very friendly and knowledgeable staff i would recommend OK Tire to anyone who is looking for outstanding service, tires or mechanics.
Great service as usual.
My dad Robert brought his new tires in to get mounted to his mag rims. Will helped him out we had concerns that the rims would get scratched. Will said not to worry! Can’t believe what a good job this guy did!! Way to go guys
Flat tire on vacation through the Rockies. Brought into shop, they took us immediately and with a smile fixed it up for a very modest price! Thanks for not hosing us tourists!
Great team, honest and does quality work.
they told me unless i buy tires from them they won't install. Poor service stay away from here.
Good service
I've been in Kamloops for 8yrs and have spent the lasts 8 yrs dealing with OK Tire. I am native american as well and have been treated with nothing but respect and courtesy. I didn't have to continuously remind them every time I have went in for tire change over, ballancing, mechanic work etc that I am "status" they automatically have it in their system and bill me appropriately. I have always gotten the best deals from the owners and have recommended their business to other friends and family.
Always a great experience. Ever since I was a kid and my dad took me along.
Very good services. Highly recommend.
Excellent service and I will pass it on to any one, getting ready for the winter coming Chris and his team have, All the experience
On Friday April 28th I had a blow out in Jasper. The tire was completely ruined and all I had as a spare was the temporary donut that came with the car. I live in Edmonton and was not comfortable taking the risk driving 300+ km home on a temporary tire. On Friday night I contacted a couple tire places in Hinton to find out if there was anything they could do to help me, including OK Tire via their text number on their website. The only response I heard back was from Fountain Tire. The manager called me after hours to tell me my options and said he'd call me back in the morning -- which he did. Unfortunately, Fountain Tire didn't have any tires in my car's size. However, they offered to call other tire places in Hinton for me. They determined that OK Tire did have tires in my car's size, although OK Tire never returned my text. I called OK Tire myself to ask what my options were at their store. Rather than helping me on the phone (as I was in Jasper), the man I spoke to suggested I come to the store to discuss in person. Since I didn't really have any other options, I drove to Hinton and went to OK Tire. Once I arrived, the man behind the counter told me that they did have winter tires in my car's size (as it was one of my winter tires that blew). He had a technician go out and look at my current tires and then come back in and tell him which of their available tires had a similar tread. Based on their advice, I assumed what they were recommending was a good option, so, following their advice I purchased this new winter tire and they put it on my car. I thought everything was okay, until I took my car to my dealership to have my all seasons put on for the summer. When I told them one of my winter tires was new because I had a blow out, they told me that all wheel drive vehicles, like my Subaru, shouldn't have tires of a different brand, tread, or depth OR there was a good chance there would be major problems with the differential over time. The reason is because this one tire would turn more or less times than the other three tires, making the differential work harder to control the all wheel drive on all four wheels. The Subaru service rep told me, and I believe him, that someone at a tire store should have known this and should have told me. BUT ... neither the rep behind the counter and the technician who put on the new tire mentioned anything about this being a potential issue. I went from feeling elated the day I visited OK Tire in Hinton, thinking that they had provided me a great service and helped me out in a tough time. A week later I determined that they had in fact taken complete advantage of me and wasted my money. I'm now left with a couple -- expensive -- options. I can buy three brand new winter tires to match the one I purchased from OK Tire, so all my winter tires match again. Or, I can try to find one winter tire that matches the other three I have left. The first option is expensive. The second option might still be a problem if the new single tire has a different tread depth than the existing three tires. I have heard there are some places that can use a machine to 'wear' a new tire to match the other three, but I'm not sure if Subaru has such machinery. BOTH options require me to purchase at least one more new winter tire. And BOTH options mean that the tire I purchased from OK Tire is useless. Since I visited my Subaru dealer, I sent an email to OK Tire's head office. It's been 5 days and they have not responded. I also tried to contact the OK Tire in Hinton again, and received no response. My recommendation ... do not have anything to do with OK Tire, especially the store in Hinton.
Fast, honest, service. Great competitive prices Was in and out :)
OK tire is the only place I will take my vehicles for repairs or maintenance in town. Always get amazing, friendly service. I got a flat on my van a few months ago and they fixed it very quickly for no charge. The first time I ever dealt with them I had an issue with my card and they were incredibly easy to deal with it for being someone they had never met before. I usually deal with Ryan and John in the front and they are both hilarious and friendly. Highly recommend bringing your vehicles here for anything you need!
On Thursday, I used the website to schedule an appointment for tire change over. I also requested to purchase 4 new tires, which were listed as in stock at the Salish road location. The confirmation email stated that I would receive a phone call within the next 24 hours to confirm the appointment. On Monday, the day I had requested the appointment for, I called the Salish road location stating that I had requested an appointment through the website, but never received confirmation. I was told that, "at this time of year, we don't check emails." The employee then did check through the emails and confirmed that they had received my appointment request, but couldn't accomodate my time. He advised that he could do it later in the day. I then asked if the price quote for the purchase of the 4 new tires was correct. He advised me that they don't have those tires in stock and would have to order them in. I responded that the website stated that you had the tires in stock at your location. To which the employee told me that they don't "work with the website. It's a head office thing.". In the day and age of people using online methods for price comparison, a business should be expected to use its website. Otherwise, update it or take it down.
Will was very helpful and gave me an amazing deal. Thank you OK Tire!
Awesome everytime!
Quick, friendly service and oil change
Had an emergency tie repair that turned complex....had it not been for OK Tire in Hinton, AB, it would have been a nightmare. Thanks you guys!...you rock. Btw, my drivers front tire trashed and spare unreachable....you solved the whole issue for a very reasonable deal. Thanks again, Ralph Shaw.
Always professional, punctual, perfection from the crew at O.K. Tire. Treating every customer with courtesy and honesty going beyond to meet your needs with such professionalism to make you feel consistant customer importance. Offering first come first serve the crew is efficient on getting to your vehicle no matter what time of day. The staff stands by their work nothing short of perfection on quality of work. I highly recommend O.k tire for your automotive needs.
Erik and the team at OK Tire Fielding's are so professional, helpful, kind, and overall just the best. They go above and beyond for everything from making an appointment to get your tires changed, to providing help and guidance when purchasing a new vehicle. Our entire family highly recommends OK Tire Fielding's to everyone in the Kingston area. We continue to be thankful and grateful for having such a great auto shop we can trust to take care of our vehicles.
I've taken multiple cars with multiple problems to Fielding's and they've always been incredibly helpful. No matter what the issues they've provided details and most importantly, options. Great folks to work with and best of all, I trust them completely.
These guys are excellent, honest, and do all types of mechanical repair besides tires. I was refereed to them by a friend and glad to have met them. The assistant manager is great!
Fast and polite service. They were able to accommodate me last minute.
Asked the guy to put my tires at 120 pounds because that’s what the professionals recommend and he in turn removed my good valve caps and put cheap ones on and left tires at 100 pounds which I know you guys are in the business of selling tires but I’m not in the business of spending $1300 on unnecessarily because of unnecessary wear on tires
Amazing customer experience. Ordered tires and rims over the phone with me. Applied 10% military discount on parts and labor, and honored the 35% MTAP discount on Toyo brand tires.
These guys really came thru for me and got me back on the road. Thanks so much!
Ok tire is a great place to go, fantastic customer service, as well as speedy.
Friendly staff and good deal on the tires. Fast shipment and services. Thank you!
Good people and pro in dealing.
We have gone to OK tire for years, for all of our vehicle maitenance and tire needs. They have always been extremely accommodating and reliable. Grateful to have such a trustworthy shop to work with.
My fan resistor went for the second time and they had it fixed on warranty, but a missing part made the job tricky. I was moving and has limited time. They managed to overnight a part from Vancouver past the order deadline and the technician (I think his name was Nick) came in on his day off to get it didn't. Ken was a huge help on the phone and helped me out in a tough time. Top end service.
They listened! And boy did they listen! I have a shiny clean vehicle that runs like a dream and a very detailed and understandable explanation of the hours they spent over three days fixing multiple issues. Alex, you are doing an awesome job! Couldn't be happier! You are still my go to guys!
Excellent customer service, also service was also quick, & reasonable rates....
Great guys!
Always my “go-to” shop for tires and stuff. They are very courteous, very professional, reliable services, proven track record. They will work with your needs and give you a very reasonable and competitive prices. I highly recommend this to everyone especially for winter tires.
dont know much about cars. doesn't mean that these people can insult me for not knowing whats wrong with my car.
No idea Twice I called twice I got put on hold and no one picked up First call was 22 mins on hold???? Second I only waited 6 minutes then hung up
Had such a good experience here, Erik really went out of his way to help us when we had some issues with our tires. Trustworthy, competent and fast!
The exceptional staff at Ok Tire (Springfield) have gone above and beyond my expectations. I was a new customer; but was treated like I had been dealing here for years. I will definitely continue to utilize their superior efficient service, friendly and welcoming staff, with their customers satisfaction first and foremost. Unbelievable staff and service at this location. Highly recommend their services.
Fast, friendly, efficient, very knowledgeable staff. I go there for 15 years, and was never dissatisfied! Good job!
Had appointment for an oil change and tire rotation and they took 2 hours to perform this. Should have only taken 30 minutes. Won't go back anytime soon.
Great service and people.
Awesome job
Got a tire change today and had some great service!! Thank you guys!! Keep up the great work!
Everyone was extra friendly and helpful. They took time to explain the service, and the price was more than fair. We will be bringing all our vehicles for service moving forward.
Nice place. Friendly and knowledgeable. Good prices.
The Staff is friendly and knowledgeable
I always have such a great experience here. I think it’s Connor I always deal with and he is so lovely and friendly. They also try and be quick since I live up in sun peaks and have to wait in the office.
Spent close to $1000 on strictly tire work in a 2-year span. As a former repeat customer of this shop I strongly feel as though a magnitude of unnecessary work could have been avoided. Had to send my vehicle back multiple times on several occasions as work was not properly completed. Not to mention, at $110/hour for labour I do not recommend this place whatsoever. Save your $$$!
Amazing service! Had a flat tire that they assessed. They did not give up until they found the tiny hole. Assessed and fixed it in less than 30 minutes. Outstanding!
Ummm I ridiculously love this place and all the people there and always recommend to everyone. If they had a coffee shop I would never leave. They're such good energy.
Five stars all the way. This particular shop is the preferred destination for mechanics who love their work and it shows....Exceptional client service, absolute honesty (a rarity in the auto world) and a level of CARE that's difficult to match. OK Tire Hinton is now my shop for auto needs and it's going to take a lot to make me leave them.
Great service, knockledgeable technicians. I've got my A/C fixed there and is go back again.
Very helpful and reasonably priced!
All I can say is it was a great experience, very professional . Great crew !!
Always great service. The pricing is fair and they try to save money for their customers by sourcing used parts when possible. They also have CIC which offers performance upgrades to vehicles and specializes in European cars.
Friendly and helpful information. Fast service
The boys got me in the next after my dealership told it would be 14 days before the needed part would be in. They are always quick on the draw. Great work. Great prices. Thanks boys.
I have gotten tire and oil changes here before and each time I have dealt with the mechanics who have been extremely kind and helpful. I called last Thursday to book an appointment for a tire swap, I was told to bring it in any time on Tuesday and that I didn't need a specific appointment. When I showed up on Tuesday I was greeted by someone who I presume is the owner. When I told him I was there for my tire swap he rudely told me I had called the wrong place because he is the only one who answers the phones and he wouldn't have told me to just come by (I checked my call history and it showed that I called the Lindsay OK Tire). He made no offer or attempt to book me for another appointment but did condescendingly refer me to Wilson's Tire (I contacted them and they were very helpful and kind).There seem to be a disconnect between management and service and the customer experience is largely dependant upon who you talk to.
Great customer service!!!
Great to deal with, good prices, will be going back for my next set
Always great service and a friendly face
Knowledable and officiant staff did the repair fast I will recommend this place for tore repairs
Just awful customer service, really rude people- be prepared to be treated poorly and pay extra $$ for it.
They are just the best. Super friendly and the work they do is beyond reproach. Totally recommend!
Called looking for a price on rims, tires and a levelling kit, over a week and never heard anything back. Was told i would hear back asap. Oh well, guess they dont need the business? Ended up spending my 4 grand at kal tire
Great service, very knowledgeable and great value!
Highly recommend. Very fast service. Accommodated us right away. Thank you so much
Excellent customer service. Honest and trustworthy. Best tire shop in town IMO
I've been coming back for years for the great service and laughs from the entire team. Weather it's mechanical or tire related. Always taking care me and my family. Will and Conner are like popping in to hang with your buddies.
These guys are top notch. 100% satisfied. Erik is fantastic to deal with. Highly recommended.
I've had numerous sets mounted/balanced (Springfield location), zero issues with their attention to detail, even with freshly refinished alloy wheels. Customer service is usually warm but not always. Not the best prices but ok.
Best place in town. Connor is very helpful and Michelle is great to deal with. Great service.
Amazing customer service really went above and beyond. A small town family owned feel which is hard to find now a days. Great job OK Tire 2 thumbs up !!
Wow was just there on July 21 2021 pretty fast and very service. Good place for commercial truck
The staff there are very freindly and on the double ★ ♥ :) :)
They were very helpful
Great service, friendly honest and fast. Triple Threat
Horrible. Ordered tires and booked an appointment for 2 weeks later. Dropped off my truck, which I need for work daily, and arranged a ride to work. Got a call 2 hrs later saying they didn't have my tires yet. Went back 2 weeks later when I had an opportunity to be without my truck and after an hour and a half they told me they couldn't get the lug nuts off and I would have to rebook for another day. I went straight to a friend's shop and loosened the lug nuts by myself in less than 5 minutes. Went straight to fountain tire and they had me rolling in less than 45 min. Thank you fountain tire.
Good place to get tires repair or replaced.
Have gone to this place a couple times now, always straight to the point and fast and efficient! Great staff, great service. Thanks guys!
Always count on these guys to get the job done right the first time,excellent customer service as well !
Very happy with my tires and deal
Great service, very helpful
Awesome team at Fielding's highly recommended
I have been using OK Tire for about 35 years in Vancouver, Richmond, Kelowna and Kamloops. Always had excellent honest service.
Got some new Toyo tires for my wife’s vehicle based on Michelle’s recommendation, and they are awesome. Quiet ride, smooth handling, perfectly suited for our suv. Michelle and Conner provided quick turnaround on the install and the pricing was very competetive versus 2 other quotes. You guys rock! Highly recommend Ok Tire on the Halston!
Went in because of a Flat tire. Was forced to put my spare on and bring it in. I had a feeling it may have been the valve stem. Not only did they fix the valve stem, they also but my tire back on all in 30 mins free of charge! Stating that the part was cheap and it was quick labor. Amazing customer service best I have received. Being from Ontario you don't see that often. Thanks OK Tire!!! (Salish Road Location)
Great service
Great
Friendly service..made appointment got work done and they also cleaned my vehicle ... nice touch
Got a flat tire pulled over to change it and one of their staff pulled over and gave me a hand after I was done he said he could probably fix so I fallowed back to the shop where he repaired it right away all after closing time appriciate it alot thanks for the great service
Awesome staff and great service
Guys helped me out big time when I needed a flat repair. Quick and helpful. Thanks for keeping my business rollin !
They do the work so you dont have to ????
Amazing service!!!!
Awesome place...no BS automotive work...great pricing and quick service...had a wheel alignment done....will come back!
It's not too bad of a shop
They are a bunch of thieves the lie and cheat and pry on the meedy
Best place in town for tires. They know what they're doing and they'll get you the best deal possible. Highly recommend.
Always a good experience,top notch service .
Very friendly staff, who care and want the best for their customers! Always my go to place when I have car troubles, need tires, and so on.
They took me in on a moments notice before closing so ao could get my winter tires put on ???? I'd recommend them
great service
The most amazing mechanic shop I have ever been to. I can walk into their place with obviously no idea what I'm talking about and know that I'm not getting taken advantage of. So refreshing and wonderful to have a place where you know you can trust taking your vehicle to!
The best customer service! I’m not a car person, so it is such a relief to have found a place I trust. Ryan and team always take care of everything I need for car maintenance at a great price.
Wow! I am so grateful for the customer service here. Pulled in on a cross Canada trip after the air pump I went to use at a nearby gas station was broken. Not only did they help me fill my tire at no charge but they also moved a staff vehicle to help me exit the parking lot safely with my RV. THANK YOU OK TIRE staff. Your hospitality speaks volumes.
Great customer service. Conner is very helpful.
I found a woman stuck on the side of the road, with a flat tire... And a flat spare, I took her tire in and the amazing staff at OK tire had it fixed up in a hurry so I could get it back on her car and see her on her way. They went above and beyond!!!! Awesome work!!
Always helpful and kind. Great prices and they work with the Canex for military member!
Fast service and work
Always great service at this place. Ryan and John are good humans.
I have been dealing with Ryan and his dad Gary for decades now. I recently had a lift and tires installed and Ryan and staff have gone above and beyond once again with outstanding value and customer service. I highly recommend Ok Tire Hinton for all of your automotive needs. Thx Ryan.
Staff was very good.
Quick and awesome service.
Not only fast and professional, but John went above and beyond to track down warranty information regarding my truck issue. I Wish this shop and staff where located in my home town!
Thanks for fixing my 2 tires in a timely manner. No problems with the service. I did have an issue with the front desk but Kelly was nice enough to follow up with a call and resolve the problem.
Honest, great service, great prices.
We got a flat while in Hinton. Called around to see who could plug it for me. Ok tire plugged, patched, balanced and reinstalled my tire for me. FOR FREE! What a great bunch over there. Thank you.
Got the work done in short order
Super helpful best mechanic in town and the only place to buy tires
Extremely efficient and reasonably priced great job guys
I was coming from Edmonton and got a flat and gave these guys a call. Will was amazing and the tech did a great job I was back on the highway in 15min!
Not really sure about tires and rims for 21 ford ranger went somewhere else
Always happy with the service provided here. Thanks. And again... great service.
Haven't gone back since going three years ago. They assured me of a $80 manufactures rebate was still on but soon after I had these guys to install my new GoodYears, I only received a $40 rebate. I called them back and they refused to help me and the father and son team were rude and belligerent to me when I went to the store. I got my many from them before leaving and have since bought 3 other sets of tires off two other dealers also sending friends, and today my son, elsewhere. Their smoke and mirrors side show cost them thousands..
I own a service company and have my fleet of vehicles serviced at this location. This is a service center i completely trust and definitely recommend. The sales representatives are polite and very helpful. Mike Pittenger Protec Petroleum Services Ltd.
The staff at Ok Tire have went above and beyond for me twice now. As a new customer I will definitely continue going to them. Mentioned something weird was happening with my engine on my drive to work, they told me to come in during my break and they would take a look. The efficiency along with the friendly staff is something you don't see often anymore. Greatly appreciated:)
I would give these people another star if I could. They are great and I especially will say that Sean(hopefully spelllng is correct) is a great guy. They handled my business professionally and efficiently. Thanks guys!
Cannot say enough good things about the care and service here. We were on our way back from a camping trip when our RV brake assembly was damaged. The owners went out of their way to find the part for us, and to make sure our extended stay in Kapuskasing was enjoyable and some of the best memories of the trip. Thank you!!
I WENT FOR AN OIL CHANGE AND THEY JUST RIP ME OFF BY DOING EXTRA WORK ON MY CAR THAT I DID NOT NEED TO DO. THEY ARE JUST RIP OFFS AND DISHONEST . STAY AWAY FROM ERIC BECAUSE HE IS A THIEF.
Excellent customer service!
I have had no end of trouble getting someone to balance tires for our vehicle properly. I learned that Fielding's have a road force balancer, so decided to give them a try. I have now had 2 sets of tires installed & balanced by them with zero issues. Both times the work was completed when promised, & there is no vibration at all from the wheels & tires. If you want quality tire service in Kingston, this is the place to come as far as I am concerned.
I was in town visiting my mother who was in the hospital in Kingston, needed an oil change, so went here. The guy who helped me at the counter was nice. Two mechanics mocked me when they didn't think I could hear them because I asked them to replace a 'front headlight'. Apparently it's just called a 'headlight'. If that's how you treat customers when you think you are talking behind their back, that's very unprofessional and disrespectful.
The service here is always awesome. I went in to schedule an appointment to purchase an have installed winter tires on my new truck and left an hour later with the new tires installed.
I called them and told them that I had a very low tire and could they possibly take me in right away and amazingly they did... I will certainly be going back to this business????????
My wife and I have always been treated like family when bringing our vehicles in for service. They always remember our names and just seem genuinely interested in helping us out. Pricing is great and they bend over backwards to be accommodating. When we had to modify our vehicle to comply with US Border regulations as we were moving to the states, not only did they facilitate the upgrade, they provided us with an official letter for the border. Highly Recommend.
We had some car trouble in Hinton last week, and although Toyota Prius' are not a typical vehicle for this garage to see, John told me to come right over. It's a scary feeling to have unidentified car troubles many miles from home and not know what's wrong or how much it will cost to fix it, but he was very helpful and respectful and beyond fair. He told us what we needed to know and totally helped us out. Very appreciated, and if every car-related experience were this honest and fair the world would be a happier place! Thanks, guys!
Thanks for getting us out of a jam!! Great staff.
Dropped my off road swampers to be properly mounted, and beads installed. Other places deemed them as "unbalance able", and suggested to buy new tires. Very happy with customer service. Will be my go to tire shop from here on out.
Tires to cv joints and brakes on my truck get done here Great service and prices 300000 kms had a rattle the guys found and fixed it fast now it drives like new
Service is great and fees are affordable
Great service
Okay service and work. But I would be suspicious of all these 5 star reviews.
I did my steering wheel alignment there. It was a minor problem. The only thing they did was change the toe from right to left. I brought the car for the second time and they made it even worse. Now my steering wheel is pulling to the sides. It’s not centered at all. I paid more than 120 for nothing.
Kelly and his team at OK Tire are fantastic. Accommodating, professional, helpful, quick, honest - everything you could ask for when it comes to vehicle needs. Highly recommend!
Great service, they went the extra mile!
They were great. Had nail in tire and had repaired and had us underway in less than an hour. Treated us very fairly.
We will never deal with Michelle and this tire shop ever again. Horrible customer service. Michelle argues and belittles customers and other businesses in the community. Ultimately sad for someone trying to keep business local
Best place ever
Got a flat tire on my F-150 driving through Kap. Ford wouldn't fit me in. OK Tire took me in 20 minutes before they opened and repaired the flat. Very accommodating.
I am always treated very well here. They have done most of the work on my car and I was very pleased with it. Nice people ...very courteous
The owner of this business went out of her way to get me the info. i was needing and she wasn't even going to make a sale out of it, and she knew that. She gave me details and great advise. whenever i need tires OR have tire questions i will be coming to this store. Thank you for being so helpful Michelle Sincerely Audra
Very friendly staffs. I just had to stop because my sensor giving me low pressure alarm and staff took care of things. Interesting enough they could have said I needed to change the sensors but they recommend to keep using until it really fails. It's kind of attitude that keeps costumers coming back.
Bought new Kuhmo studded tires (215/65 r16) from them and had them mounted on dedicated rims, first season (used for 4 months), no problems. Next season (Another 4 months of use) we began to get random flats. Then last year we put them back on the van and they began to get flats non stop. Three flat repairs on the same tire? OK just scratched their heads. I took the van to another tire shop and they showed me what was going on: the studs installed by OK were too long, and were now piercing the inside of the tire! We paid 100 bucks to have all the studs ripped out, then I took the worst tire (Which had ten holes in it and was no longer repairable) to OK tire. The manager said he'd look into it. Despite calling three times and getting the run-around we got NO SATISFACTION. Thanks for nothing. Talking to other guys at work they all have their stories about OK Tire. Buyer Beware, OK tire is not OK.
Broke a tires stem on the inside tire of a dually. Saturday morning drove from Jasper to Hinton where the boys at OK Tire fixed it within 1/2 hour for no charge..i decided to replace one f the tires...they gave us an awesome deal! Thanks boys for doing an awesome job
Always a great experience!!
Didn't have what I needed
Best tire shop in town
Awesome guys. They helped us out with a rock caught in the breaks making an awful noise. And they got us in immediately and got myself, wife and kids back on the road quickly. Thank you guys for the great service.
New tires for my golf cart, very happy with the service and price.
Our go to mechanic now. We bought new winter tires and also had a wheel bearing changes. Excellent service and good quality workmanship on both occasions. Prices are more competitive than most mechanics in Hinton.
Stopped on with a van full of kids, I'm a youth hockey coaching legend, observed the manager, Ryan, lay off one of his guys when he caught him drinking from a paper straw instead of a plastic one. The service was outstanding, however, even if it was terrible I would still give them 5 stars. Not too many real men left in the world. Ryan Osmond, we salute you.
Absolutely cannot recommend this place enough. They went above and beyond and completely out of their way for me(a traveller just passing through town).Thank you Ryan and the team!
Super knowledgeable and helpful staff. Even stayed open late to change tires when we had an early snowfall.
My car recently left me stranded on a road trip from out of Province. With my clutch gone and in close proximity to OK tire I had no other options. My car is a highly modified sports car with a 2 stage racing clutch, so I had some reservations at first. After dealing with OK Tire I now realize how lucky I was. Will, the manager or owner(?), was polite, professional, and understanding of my predicament. He quickly was able to settle my anxiety by having a very solid and knowledgeable Mechanic, Brian, troubleshoot my issue. After quickly diagnosing my issue and ordering parts I was driven to the airport to catch a quick plane home. I returned the following week, by plane, to pick up my car with no issues. This is a fine establishment with great management and qualified mechanics. Quality work at fair and transparent pricing. Thank you Will, Thank you Brian. I would recommend your team to my own family. Take care Ben
Excellent customer service and the staff was fast and friendly. This is my new go-to shop for anything tire related!
They managed to pull a miracle after some awful towing company (reliable towing merritt) changed my tire but did not torque the lugnuts properly one of my wheel bolts snapped off and my whole wheel almost fell off on the highway OK tire managed to find me a new wheel bolt and a tire for my Toyota crown (japanese import) which was an obscure size. They fixed it for me in record time and I was back on the road and stress free before noon ! Amazing service shout out to Alex for going above and beyond for me. Would definitely do business with them over and over ! 11/10
We were stranded until these great guys got us back out on the road. Ive never met such a good guy when in need of service, better than back home. Huge thank you! If im ever up north i know where to go.
Excellent service. Highly recommend
Amazing service and great people. I will only go to ok tire from now on.
I've been very happy with the service at OK Tire. They've carried out excellent work maintaining my vehicle, and providing really good advice on purchasing tires.
I have been a customer for many years and drive in from Jasper when I need services because of how amazing everyone here is. The prices are so fair, the customer service is above and beyond the actual work is always done to perfection. I can't recommend this team more!
Excellent service. Quality work. Really helped me out. Highly recommend!!
Always great service!
I just had my winter tires put on my winter car at OK Tire in Kingston. The experience was great. They walked me through the purchase of great set of tires at a great price. Enjoyable experience much better than a big box store and the long waits. Happy customer, thank you OK Tire. P.S. I am not the vice president of OK Tire. I am a VP of a different company.
Never again will i deal with these money grabbers worst service ever crappy attitudes took my business to another tire shop stay away from OK Tire in Kamloops.
Great people, great service. They have earned my business and I will go nowhere else.
My boyfriend took his car there to have a part replaced. Not even a week later Part gave out from faulty Work/ Part whatever. They wouldn't even look at it unless we paid $120 for their faulty work. Save your time and money go somewhere else
Very knowledgeable and excellent service. Not just a tire store they can service any vehicle. They were my mechanic of choice with my 2007 BMW. They were able to diagnose and repair some fairly major and unusual issues with different sensors (SZL module) and seized steering column to name a few. I highly recommend them.
Great service. Excellent prices.
I have used this location twice for oil changes. The second time I was charged for extra oil (either by accident or on purpose). When I inquired about the change in price I was YELLED and SWORN at by both the female clerk and the owner of the shop. This exchange left me shaken and physically upset. I immediately contacted the head office of Ok tire, which determined I was overcharged for oil I did not need on my second visit. Both the clerk and the owner were made to attend a customer service seminar, mandated by Ok tire head office. I was never reimbursed and will never use a OK Tire store again. In my opinion this OK TIRE SHOP will take advantage of any easy targets ie women, elderly, or anyone without auto mechanical experience.
Ken was very friendly and helpful and my car feels safe on the road today because OK Tire! :)
Very friendly and prompt service, came in with a serious tire bulge on my road trip and left all good to go after less than an hour!
Amazing, professional, affordable service....don't see this kind of efficiency and personalization in the city.
Awesome service friendly home town feeling will be returning for my tire and service work
I had a sudden truck issue while I was in the middle of my big move from Squamish to Vernon. Thankfully this location was open on the weekend to help me and could tackle the list of repairs I needed to get back up and running. The over the phone service was helpful and there quote on parts was a lot cheaper in the end than other places I contacted. In person the gentleman I was dealing with was a pleasure and made the process smooth and painless leaving me with a great experience. I have recommended this locations services to several others. Over all just wish to say thank you to all the staff that helped me out and got my rusty old dodge up and running again!
The price seemed reasonable and the service started out good but it went downhill from there. Defects in equipment is to be expected and mistakes can be made and if it is a mistake it should be accepted as such as we are human. Forgetting something is fine, a tool breaks, a rim is chipped it all happens. Own up to it. Everyone at your shop doesn't walk on water, get over it. Stop blaming everyone else for something you or your employees did. Everything could have gone a lot better if instead of arguing with the customer and practically calling me a liar, you listened to what I had to say. So I would not recommend this place for anyone getting tires, rims, or anything fixed.
We had a flat tire while traveling to Jasper from Calgary on Saturday afternoon. Two other places could not help us, but this location fixed our tire while other stores were closing. Excellent customer service and a friendly and knowledgeable staff.
Great friendly staff and quick service. In and out with an hour.????????
Good, honest local mechanic.
Paid for winter tires ($1,400.00) that were never installed. I was in alot of pain and discomfort from my disability awaiting surgery and just wanted to go home to bed, so I never noticed until the dealership where I bought my truck told me I should replace my winter tires. That's when I realized that I got ripped off. OK Tire just started to give all kinds of excuses. So be warned people, these people will rip you off!! All my family and friends including family and friends have left OK Tire for another tire company.. So for anyone reading this, OK TIRE SUCKS!!!! BE WARY OF THIS COMPANY!!!!
A friend recommended OK Tire in Hinton when our work truck broke down on the way to Jasper. On our way from Edmonton to pickup the work truck our rad broke on our Jeep and we had to get it towed to them. After having 2 vehicles quit on us it was nice to take it to them without having any issues. They treated our first vehicle so great our second vehicle wanted a turn. Highly recommend them!
The owner went out of his way to find me the best tires that my budget would allow, certainly above and beyond. It was his busiest time of year as well, and he made sure I was taken care of. Ever since he's treated me better than I could ever expect. This is a community minded, family shop that everyone should support. Very highly recommended.
These guys are more than "OK", these guys are "A-ONE" ... Courteous, timely, efficient and the best price quote in KL...Thanks guys!!!
Great service, helped us on our way home from Alberta, very friendly, great group of people..
Fantastic customer service . Thank you .
Called on short notice to install my summer tires. Young mechanic was very professional and efficient also did oil change all while answering the phones and doing paperwork. Reasonable price and in and out in less than an hour.
We are from the States and were traveling in Sun Peaks when we got a flat tire. This was the closest tire shop so we went in with our flat. We left the car and went across the street for a quick burger and came back 20 minutes later to find it fixed and remounted on the car. Excellent service, polite, accommodating, and professional. Good job OK!
Service was polite and prompt. Just the way I like it.
I needed to get my tire checked out, my sensor was showing low air but this usually means a slow leak from a nail, etc... It was a Saturday in early November, no one could check my tire or do a repair, too busy with winter tire changeover. This was my 3rd stop and I am so happy they could help. They checked, let me know tire was fine, topped up air and I was ready to go 30 minutes later. I was stressed with a car-full of kids getting back to Toronto the next day. Thank you very much for your help and knowledgable service.
They were able to book me in right away to get new tires on my car during the busy season and it took only an hour to do!
Fast, friendly service!
The rating is only 5 star. I would give them at least 8 I would absolutely recommend these guys. I have not seen the quality, honesty, integrity, like this in a long time. It is totally refreshing to have the peace of mind knowing that they will take great care of your vehicle. We were camping and our vehicle died. We called several different shops to see where we would take our vehicle. We looked on line to see the ratings. This is what we found. Other shops charge a arm and a leg just to do a diagnosis—a minimum 1 hour charge. When we called Ok Tire they said if we brought the vehicle in to find out what was wrong they said they would take a look first and see why our vehicle would not run. We could not believe our ears when they told us. These guys are super helpful, professional and tell you as it is. They go above and beyond.
Great service! Fast, honest and friendly!!
Can't believe these people are in business. Talk to customers like they are stupid disrespectful towards them.if I ever talked so rude to a customer I would expect to be fired . Never again will I ever go to an Ok Tire rather use Canadian tire then these jokes of a business
Fast service and amazing staff
Fast service. Always seem to have same day appointments.
My son from the UK is in Canada traveling with his girlfriend, they bought an RV and had a problem with the fan belt, they had to be towed to Kamloops and were fortunate enough to be directed to Gary and the team at OK Tyre. Th team there could not have been more helpful to these stranded young tourists. The fixed the problem, they went out of their way to check out the RV to make sure they were safe, they were friendly, funny, knowledgeable and efficient and as a worried mum thousands of miles away I want to say a BIG thanks you for your kindness and dedication. if everyone in Canada is as integral and generous as you guys then Dan and Charlotte will be just fine. Anyone needing tyres or other work on their vehicles please use OK Tyre, they are just brilliant!!
Great service/staff!! Great prices..
Great service at OK Tire!!!! Up until finding OK, I have always had horrible, uncomfortable experiences when taking my car into other mechanics without a "male escort". I have been insulted and spoken to in highly inappropriate ways, called "sweetheart, darling, honey" while being ripped off on previously quoted prices had always been a reoccurring experience. After my mom was treated very well and even had repair work done free of charge, that another mechanic had messed up, I took my car to OK and was pleasantly surprised as well. OK staff are respectful, friendly and they never tried to pressure me into work that I had asked for a quote on. The steady stream of women happily bringing vehicles in while I was waiting, speaks volumes to me, as every woman I know has had similar, if not worse, experiences to myself at other places. They seem to have a large returning customer base as I saw them greet many people by name and follow up on previous services done. The manager Michelle and staff are very friendly and professional. I had a tire and oil change but will be bringing my car back for more work as needed. Clean waiting area with magazines, cable TV and free Wifi is also a huge bonus!!
Great service, know what to do and get it done quickly. Highly recommend
Above and beyond great place
Efficient friendly service. I would recommend them highly
These guys went way out of their way to help me get a great deal on the tires I wanted. I would highly recommend this tire shop.
I was impressed with the appearance and tidiness of this store so I decided to go in to make an appointment to have my snow tire put on my new sports car. The owner arrogantly told me he had been in business for over 30 years and had 400 customers and would not be able to take my car in until Christmas or December at best. He did not take my number or name to call if there was a chance to get me in. I will not ever recommend or step foot in this place again due to his pompous attitude. Does not deserve even 1 star rating. Promptly called John's Quality Auto and he happlily made me an appointment right away.
We feel safe, everything is disinfected from the beginning to the end. Good customer service. A client still 4 years.
Awesome tires and exceptional service
Thank you for the excellent customer service. Got us in very fast to get my tire fixed.
Always very good
I had an emergency with a warped tire and called OK Tire to not only change the one tire but all four tires from all season to my winter ones. They fit me in right away. The girl at the front desk was very polite and helpful. Tires were done in 1 hour and the price was right. Thank you for getting me out of a tight spot !
Excellent staff! Got winter tire yesterday with car service! Thanks specially Jerry!
wicked service
I have only gone here twice but both times they were quick and professional.
Many years back we were were stuck with a rough running truck while hauling are horses home from a horse show in Red deer.We called Kamloops Chrysler on the way in and told them we were hauling horses and they said they couldn't fit us in as they were closing soon.Ok tire was first place we stopped,they had the fix for our truck a 75 dollar fuel filter,plus they brought out a hose to fill our horses water and they told us to take it for a short drive,just in case there were other issues!They went above and beyond required service,we have never forgotten this!
Excellent customer service, Jerry and his team are always happy to help and won't try to sell you something you don't need.
Go see see Eric for your tire needs, beat in it biz, fast, and curtious. Always easy to deal with and best prices in town
Excellent service, 5 stars, thank you guys you are awesome team, From Jasper
Always available to assist us.
The boys at the shop really go above and beyond 10/10 definitely would go back
The service was awesome here that's why I came back. Very professional but super friendly as well. It was a nice atmosphere while I waited for my tire balancing and the service was extremely fast. They have a nice waiting area with a TV for their customers. I will definitely return.
Good, and honest people. Only do services or repairs needed.
Excellent
Friendly and knowledgeable. Plus they support the troops. That was also a great story about the transmission. Keeping it real.
Great place to get above big box store tires. Had a flat, was told to come in right away. No appointment was needed. It made my day.
Stuck in Kingston with a dead car on an overnight trip from Ottawa. Tow truck brought us to this shop on a busy Thursday around noon heading into a long weekend. Shawn went above and beyond and we were back on the road by 4pm with a new alternator. If we were local this would be our new shop of choice.
Most of the experience was great. But the attitude of the guy from the Philippines, ruined my while experience. He neutralized all of the positive. Peter Beckett
Very helpful! We had a balancing issue driving across the province and they brought us in right away and two mechanics worked on the truck at the same time to get us back on the road!! Extremely helpful and nice. Well done guys, that's what great service looks like. Other Tire shops could learn a few things from this.
Amazing service. I originally went in for my tires to be changed and even tho they were super busy they managed to squeeze me in. They found and issues with my wheel bearing and made sure my car was safe to get home after I had called all shops on town that could not fit me in. Thank you OK tires much appreciated!
Several times now we have needed tire repair and have come to OK Tire on Springfield. Each visit has been excellent. Staff are kind, friendly, quick and efficient.
Good &fast excellent service even just before closing time.
Great shop very honest.
Great service, great people
Best service great people
disappointed in the phone conversation
I will recommend this shop yo everyone. Customer service is Definitely a priority. Thank you for taking care of all.ky family vehicles.
Best Place in town, Great service, Will was extremely helpful and very knowledgeable.
I have been using this garage for almost 20 years, have always had great service.
Tire meet rock. Rock wins. Thank you everyone for the super quick fix and getting us back on the road!
I can't say enough. I have the upmost respect and trust towards Erik and the staff at Fieldings. I have been a customer for 11 years and I have always been welcomed by Erik, Jody, Sean ? Shaun, Shawn? :) and others with a warm smile, offered sound advice and given great service. I have recommended them to anyone who asks about auto service/tires in Kingston
The guys are really helpful and I find the prices to be okay and they do now offer a financial plan which is nice if you're Short on cash
Great work and the service was great.