Here you have all the information of real people who are buying the services and products of Speedy Auto Service Hamilton Mountain (Tires) in Hamilton (Canada).
Right now the business receives a score of 4.4 stars over 5 and this score has been based on 127 reviews.
You may have noticed that it reaches an feddbacks average is very positive, and it is founded on a large number of feddbacks, so we can be pretty sure that the assessment is quite accurate. If there are many people who bothered to evaluate when they are satisfied with the business, it works.
As you know, we do not usually stop to set feddbacks when these are correct and we usually do it only if we've had a problem or incidence...
This Tires is included in the category of Mechanic.
I am definitely very pleased with the services I got from Speedy today. I have a very beautiful BMW 3 series and since I bought the car i have had an annoying rattling noise in my exhaust on idle, it's was so embarrassing that anytime am parked on the side road and anyone walking by will notice the noise. A few places I took my baby to couldn't pin point exactly what was rattling in there so I had to deal with that silly noise for 2 months until I called Speedy and I spoke to this guy Mark. I asked if I had to book an appointment before i bring the car and he said not necessarily, but I could come in for 2pm. Got there and it didn't take 10mins and all was done. He drove the car out of the shop and left it on idle and when I came out I didn't hear a single sound. Then I asked what he thought it was and he said it was just a piece of metal that was causing the rattle. He said am good to go. He didn't charge me a dime. I was silent for a few seconds and I couldn't be more thankful. You guys made my day, am glad I came to you guys. Again, thanks to Mark especially and the rest of the team. I will do business with you guys again and again and also refer people to your shop.
I have been coming here for a while now, they have a maintenance package that totals under less than $60! It’s a good place and you can also book an appointment online, which is what I usually do!
Had excellent service as a first time customer. Filled out the online request for service and received an email the same evening and was told to come in the morning. Came in first thing and my car was fixed up in less time than expected. I asked that they confirm my brake pads were worn like the dealer said and the mechanic came and showed me the brake pads and how worn they were compared to new ones. Excellent service that gave me peace of mind. Will be a returning customer and unlikely to go back to my dealer. Thanks Speedy Fennell!
This review is only based on a quote request for a specific job on my car. I called a few shops in the area to get a quote. This gentleman at speedy gave me a price which was better than the rest. I go back there a few days later to set up an appointment. When I ask for the quote on paper, the price went up over $100 from the original quote. If I keep going back to him I was afraid he would keep raising the price. So I decided to go to another garage with better customer service. I will never recommend speedy to anyone!
I had a very bad experience with these guys. I took my car to them and told them exactly what was wrong with it and what they should do based on my experience with my car and a similar car that my friend own as this was a common malfunction for this brand and model. Speedy insisted that my diagnosis was wrong and that I should change the battery and an expensive sensor. After they changed these components they called me and told me that the car was ready. I paid 700 dollars and went to my car just to discover that it is still not working. I left the car with them and this time they listened to me and did exactly what I recommended in the first place. They didn't charge me for the second service but I already paid 700 dollars for changing some components that were perfectly fine and needed no change and they could have fixed my car by changing a relay that usually cost less than 50 dollars.
Went to speedy today to change to my winter tires. They do live up to thier name "Speedy". They brought my vehicle in right away and had it done in no time, for a very reasonable price. I noticed they also did a visual inspection. Lights, underneath etc.
Recently I was fortunate enough to purchase a new car and gave my old Elantra to my son and his wife. My son thought it best to bring it to Speedy to get the safety done, as I had been dealing with them for several years. In fact, I had just been there to have my winter tires installed. When my son brought the car in, he was told it needed $1500 worth of work, including all new brakes and fuel lines. None of this had been mentioned to me when I had been in a few weeks earlier!! When my son asked if his Mom had been driving an unsafe car, he was told "Not really." I can't believe that Speedy on Fennell would take advantage of a situation like this and tell my son that the car needed work that wasn't necessary. I will certainly NOT recommend this shop to friends and colleagues.
Good, quick service
If you're concerned about being taken advantage of, for lack of knowledge or gender; this is the place you SHOULD go. My two daughters use this establishment and as I (former mechanic) can confirm that they were not 'taking advantage of' or 'Up sold' unnecessarily. They may replace a drain plug gasket or wheel nut etc. without telling you beforehand; however, if it is worn, it is needed. The incidental cost will save greater cost and that's not taking advantage of you, it is ensuring the job is done correctly while protecting your financial and safety interests. 15 + years, 3 families, 5 vehicles, thank you for making the extra effort to accommodate some short notice requests and completing the repairs properly.
Had a Safety done in another province just recently then moved to Ontario. I passed the test back home but when I went here they said I needed $1,600 worth of work to pass... tried to force me to buy all new tires when mine still had lots of life in them. Had to wait 2 hours past my appointment time. Will not go back.
Been sending my mother here for years, but today they had me by the balls. Coulda said anything they wanted... instead they showed me the 'problem' eliminated it and sent me on my way. Much love. MORE TRUST. THANK YOU!!
My service was absolutely great. They got me in very quick and fixed my car. Thanks to all who got me back on the road - staff very friendly and professional.
Today was my first experience with Speedy Auto Service where I needed an oil change for my vehicle. The entire experience start to finish was friendly and professional. They had me in and out in 20 minutes and their pricing was also reasonable. I would highly recommend this location to all Hamiltonian's - family run business who knows what customer service means!
Great automotive multi bay service center. Staff friendly, prices more thst fair. I drove in to have one of my headlamps replaced. 20 mins and $30 later it ws done. On a saturday morning.
Always quality, fast service at a great price. Recommendations are given for next steps with every appointment along with an appropriate timeline for priority work. Andy, Terry, Ryan, Mark and Jamie are the crew I trust to always have my back and treat my truck properly and respectfully.
Thank you for getting me in on a busy day greatly appreciated. You all rock keep up the excellent work and customer service.
This review pertains to the Speedy Auto Service located at the corner of Fennel Ave E and Upper Sherman Ave in Hamilton, Ontario. I have visited this Speedy location several times....like the time my muffler rusted and fell off to the time my front breaks died....this time I needed my rim replaced after having hit a large pot hole on a public street in Hamilton, which deflated my tire and rendered it partially unusable. As always, the staff were quick to accommodate me and they did an excellent job. I'm quite impressed with how quickly they get parts in, especially when the parts are specific. The staff are always friendly there and they make an effort to get to know your name. Great service - thank you!
I've dealt with multiple mechanics over the years all across Ontario (I have lived in different cities over the years) and 'Andy' here at Speedy is truly one of the most memorable mechanics I've dealt with in terms of Honesty, workmanship, and friendliness.. He is a breath of fresh air in the auto shop community, do yourself a favour and bring your vehicle to someone who truly cares about you and your ride, cheers!
Jamie, Andy, and the guys are phenomenal. Always quick, pleasant, and above all realistic. They always tell you exactly what's going on, show you the isses and explain all possible courses of action. Cars will always be expensive but these guys take the sting out of fixes because you know they recommend only what is necessary. I never take my cars anywhere else - these guys are the best!
Outstanding service and workmanship are what keep bringing us back to Speedy. The staff are incredible and do the job quickly. Speedy has been amazing to us through the years and we won't take our car anywhere else. Thank you!
I had a great experience with this garage. They were friendly, efficient and affordable. I highly recommend them.
The guys at the Fennell location have taken care of me and my friends for the past few years. Very reliable, affordable prices and prompt service! I would highly recommend them for your oil changes.
I had an excellent experience . Very professional. Explained what work needed to be done and the wait time was minimal as the exhaust was changed in time it took for me to have a coffee. Awesome service
Been going here for just under a year. They have amazing service, and they're very quick at doing repairs and getting you back on the road. I trust them with my vehicle enough to recommend them to everyone that asks if I know good trust worth mechanics. If you're looking for a new good quality mechanic or are just in need of a quick repair then you'll definitely want to go here.
Good customer service, fast and professional service. I recommend this shop.
I was looking for a new mechanic and my father suggested I go see Jamie and Andy at Speedy on Fennel and Upper Sherman. I was sure glad I took his suggestion .This crew at Speedy are fantastic. The work is great and the prices are fair. Our car broke down and the engine had seized .we assumed that the warranty was up but with a little investigating, Andy found out that the warranty had been extended by Hyundai by order of Transport Canada. He did not tamper with the engine and we were able to get a brand new engine through Hyundai. I am not sure other mechanics or shops would have been this honest. We had no idea the warranty had been extended, but Andy did. That is what makes this Speedy great . The technicians are knowledgeable and do great work. My only regret is I didn't find them sooner.
Friendly, honest, fast service at reasonable rates. Easy booking online, finalized via e-mail. I'm a first-timer here, but will be back for sure. Thanks, guys!
Expensive compared to other prices I received. Wanted to do more work than actually necessary
Excellent service! Courteous people. Andy takes time to explain.patiently and in details the issue. Pleasant and friendly as well.
I had taken my vehicle in to be safetied. Andy was so friendly and welcoming. He went over all necessary things to be fixed in order for it to pass. He had everything fixed as soon as possible ( which was 1.5 hours ). Definitely recommend this shop! Thank you Andy for going above and beyond !
Went for oil change only and I had concerns regarding car tires and breaks. After oil change Andy made a full car check and he took the car for drive test to ensure every thing is running smooth even that garage was super busy and he could just tell me to come back later since I booked for oil change only!!! I was impressed with high end service quality they provide.
They under stand sometimes you times are hard you can't afford to get everything fixed all at once so they'll fix what you need to to keep you going and you let you bring in your own parts sometimes they understand
This almost never happens but I can honestly say everything was perfect to me. The staff, service, waiting room. The only issue was online appointment booking.
Always get quick and friendly service at a fair price and no pressure to get work done that isn't really needed.
My exhaust repair and e-test was handled very professionally. Awesome service. Honest, fair and very accommodating. They honoured their estimate for repairs, and even drove me home and picked me up after repairs were completed.
This was my first time at this Speedy auto service. I called Friday and booked an appointment for Monday. They were able to get me in no problem. I needed brakes and shocks. The gentleman at the counter showed me some options of shocks that works best for my jeep. I was able to leave it with them. They had it fixed up in a reasonable time. Very friendly staff. Told me about the warranty. I highly recommend this Speedy auto service. Job well done. Thank you. You have a new customer.
The people at this shop were very professional and helpful. I will definitely be returning in the future! I will recommend this shop to anyone looking for a good repair shop. Jamie & Mark were great. The mechanic who worked on my car was top notch. Very pleased!!!
I woke up Saturday morning feeling like this was the worst weekend of my life. Had an appointment at 9:15 in the morning expecting to have to spend a couple hundred dollars on fixing a noise in my car and the mechanic who dealt with me(Not sure of his name) fixed the noise in 10 minutes and didn't even charge me anything. Oh such a huge relief. Thank you again so much. You made my weekend. Not only that but you eased my mind. Thank you thank you thank you!!!!
First I got the appointment for the earliest time in the morning. Then it took only two hours to fix my car muffler and they also charged reasonable price for that. Customer service was very professional. So overall an excellent experience. Will definitely going to visit these guys in future for my car service.
Cory, Mike and the team at this Speedy are incredible. They saved us as we were traveling from London to Montreal and faced some brake issues on our mini van. Because of them we made it to our destination safely. We can’t thank them enough!
I spent $1,000. here for a fair amount of work, and 1 block away after picking it up I put my heated seat on and both of them no longer worked! Then the car would not start the next day, so I had another shop change the battery and do more work. All seems fixed now except the heated seats. The seats were used daily and also the morning I took the car into SPEEDY. Since they worked that morning, Is this coincidence or bad timing? Issue still not resolved unfortunately.
My first time going to this place and didn’t have a single issue. Staff was very professional and prices were good. Definitely going there for any repairs or maintenance.
Have been to a lot of mechanic shops. By far the best experience. The staff was very polite. Andy had my truck fixed up quick and my pocket didnt hurt at all when I left. You dont have to worry about being taken advantage of here. Thanks again.
Great Shop! I drive all the way from downtown to get my car maintained. Andy is by far the greatest mechanic you'll ever meet.
They are very helpful, professional, good at their job and accommodating. I never had a bad experience with more than 2 decades of service! Their mechanics have been working there for a long time showing it is managed well. Very fair prices and they do all they can to satisfy you. I recommend Fennell and Upper Sherman Speedy to everyone. Travis
Had the pleasure to come in the other day. Friendly staff, polite and proffesional. Registered for an oil change within minutes and car was serviced under 25 minutes. Great service, shop & staff. Highly recommend if you are in the mountain region. Thank you!
Excellent. Explained everything to me completely. Were quick and thorough
Great service.
Out of the handful of times I’ve been here for purely diagnostics for my current and previous vehicles — I came in today to simply ask if they had a press machine — and whether they could simply press a Wheelbearing into a hub assembly (So I can simply install it myself) Was rudely denied and wasn’t even considered whatsoever. “We’re closed today buddy,” While he services two other vehicles and has a worker painting the front door on a Saturday Morning — which Google Maps states they’re open (And no, “Holidays may affect hours” mention/notice) One bad experience ruins it — Never coming back to this location again. My $0.02.
Trust Andy and the staff with all my car needs and repairs
Solid. Called them first thing in the Monday morning, told me to come over had me out of there in less than an hour. Would recommend. Thanks
Highly recommended from a friend did not disappoint. If you have an issue with your car go here Honest Quick and affordable :)
Honest guys, good work and quick. Highly recommend to seniors who are afraid to get ripped off.
Had an Alignment done in the summer. Just had it redone by a better garage as they had set it up so badly it made 3 tires go bald and one blew out. I will never send anyone to them.
First time customer. I found the staff to be professional and friendly. I will definitely be back and highly recommend
My car broke down and I wasn't from the area, so my tow truck driver was the one who brought me to these guys. Such great service! They explained what happened very simply so I could understand and gave a super affordable price, explaining the costs to me. They got me out of there ASAP but I was lucky enough to have been there on a slow day anyway. Added bonus - their bathroom is very nice and clean.
Always good service. Never had an issue. You can trust these guys.
Friendliest staff I have ever met. They are always looking out for my best interest. I have been going there for years and have never been let down. Andy is my go to guy. He always greats me with a smile on his face and is great to talk to. I will never take my car to another place! If you are looking for a place to take your car I highly recommend this place. You won't be disappointed!
My wife has used this Speedy Auto for a couple of years and I have now starting using them as well. They are professional, courteous, fast and provide reliable service. I feel they have treated me fairly and honestly and will continue to bring my vehicle here.
Would not honor warranty without significant additional charges.
Great service and very professional care. I was impressed! Happy to take my car back again. Andy was very helpful, breaks and rotors replaced job well done.
Great and friendly service every time! Always flexible and accommodating when scheduling an appointment. Onsite parking is available and easily accessible.
This is an amazing experience dealing with Speedy at 824 Fennel Ave E. we are used car entity, and since then we have been dealing with this Garage for safety certificates and emission tests, and w are really pleased with the service received. Professional Mechanics and friendly environment from the front desk to its mechanics. We definitely recommend this garage to anyone out there. Thanks Speedy for your good job and full support, and we look forward having you as our trusted partner.
Exceptional service! Amazing staff, always professional and friendly. I wouldn't go anywhere else. I highly recommend Speedy auto service! Update: I was back a couple weeks ago and a young man named Andy was able to diagnose and fix my turning signal lamp isssue. I had several people try with no luck.. I am very appreciative of the kind and honest work. He is really great at his job! Thank you!
Fast, efficient, no up selling. Honest and reliable.
Great and honest mechanics in town, reliable and also courteous. Highly recommended!
Have been to this location on 2 occasions and the service has been great. I selected this place based on the reviews here and I was not let down either time. They were honest and trustworthy, and the work was done efficiently.
Have had good experience with them for oil changes and tire rotations.
Had a misfire causing stalling. Took my car to Speedy after it ran itself out of oil quickly and the engine took damage from that. They rebuilt the engine for 5 grand.… the car was running now, which was great, but still misfiring/stalling even after rebuild. So I went back 8 more times. They could not figure out the misfire on any visit, and eventually, they gave up (literally).. so did I. Took the car to another shop. Found the problem in cylinder one. Lots of oil in cylinder. Engine has to be replaced/rebuilt for another few grand. I give up. I bought a new car rather than keep dealing with it. What a loss.
First time visiting, friendly shop, happy to offer insight on current and potential future issues with my car.
Fast, friendly service, usually able to get in same day without an appointment.
Want an honest mechanic, this is where you'll find them, always friendly and helpful, they do the work fast, efficient and to your expectations. I will never go anywhere else to have work done on my car, they are the best!
As a walk-in customer needed snow tires put , guy at front desk says leave your car and it will be done by 5pm, great. 1 hour later cars ready, hits the road noticed engine check light on (that's a first, bad timing or strange coincidence ? )
I had peviously gotten my brakes done just over a year ago. Yesterday, I started hearing an awful grinding when braking or backing up. I then made the decision to call Speedy, as they are my go to, this morning. I then asked if I could bring my car in for 4:30 for a check, knowing they closed at 5:30. I then arrived at 4:15, my car was then checked and test driven. There ended up being a problem with the caliber therefore affecting my brakes, the problem you see was that we didn’t know if we could get the part in before they closed. The crew, Andy, Ryan and Jamie, got the part and fixed my car without a problem. They even took the time to do an oil change on my car, despite the time crunch of them closing soon. Excellent service, excellent staff and most importantly, supreme client care, they held my needs in the most upheld regards. I’m very grateful to them for staying longer after theirs shifts to finish working on my car. This location will be well recommended to all my family and friends. Thank you very much.
Amazing fast tire repair service
Very good
Great service.
Andy is a very professional owner, well priced and provided exceptional service. I will be bringing my personal vehicles and my plumbing fleet here for now on. Thank you, kevin from Pipeprogex Inc Very pleased with the service
Today I walked in without an appointment with a blown muffler and i also needed an oil change. The boys were busy too! Well my car was in and out of the shop in 48 minutes and the work was up to their usual high standards. I can't even get an oil change that quick any where else. Thanks to Mark who works his tail off and to Andy who really drives those boys. This shop is the best.
great service always!
Best place for reasonable tire repair being a framer I use them once a year !!
Mark @ Speedy is always so helpful. He always take me right away I have never had such help from a mechanic shop until I started taking my car to Speedy. It's such a relief when something does go wrong with my car I know I will get the best "car care" in town. They are the best and I tell everyone I know to go there.
Go in to get an oil change just before they close and all of the employees are willing to help. The manger goes and grabs my daughter a shirt right away and the employee's are all super friendly. Take my keys and start my oil change they also look to make sure everything else is running alright. Well waiting they have cartoons for kids to watch and they are fun to talk to and they usually have candy for the little kids. Great experience! Thanks guys
Called to have exhaust work done. Talked to them told them I had a stainless aftermarket exhaust. After arriving and waiting for almost 20 mins the guy at the counter comes out looms and says I can't weld stainless. So after telling him it was stainless he wasted my time to go there and had me standing an extra 20 mins just to tell me he can't weld stainless
It has been an amazing experience taking my many different vehicles to Speedy auto service. They have always treated my vehicles and myself with care and respect and have always taken care of me whenever I have had car troubles. Anybody who is needing car repair should defiantly take there vehicle to speedy they are fantastic.
I brought in my car to check my battery. A man (short, blonde hair) did a test and told me the battery was fine. I asked how much it would cost and he said $20 but then directed me to back of the room (away from front office) and took my $20. I didn't question him at the time because I had to rush back to work. The shady mechanic totally took advantage of a female with no knowledge of cars and pocketed $20 - this place is a joke.
Good at fixing plug in hybrid Ford Cmax hood issue. Smart work
My dad went here and then he recommend that I go here a well. This shop is amazing. They have a very reasonable labor price and get jobs done quickly and efficiently, And they are always honest if you need to get it fixed they tell you if you don't they tell you it can wait. I highly recommend.
Been going here for years. You can really trust Andy and his crew. They do quality work for reasonable prices.
This shop takes advantage of the clueless. Took my mom's 07 Elantra in for a safety, that had been there a month ago (and serviced there for years before that) with no issues, and all of a sudden it needs all new brake lines, fuel lines and all four brakes serviced, as well as a few other issues (1500 ballpark I was told). Asked the guy at the counter how they missed all these issues a month ago and he said "no idea bud". So I asked him if that meant they let my mom drive around in an unsafe car and he said "not really". So either they're scamming me or they're completely clueless, I wonder which. Will never go back and would never recommend them to anyone. Edit: had the car safety done by a friend's mechanic, it passed after fixing a couple minor issues. Spent less than Speedy charged for their "safety". Avoid this shop like the plague. Edit 2: I have emailed customer service as the owner suggested, asking for a refund for this obvious attempted scam, and have received no reply in a week, not even a refusal. Seems the owner just wants to make it look like he's dealing with the situation, when he really could care less, he already has my money. Terrible, dishonest shop with a dishonest owner it seems.
These guys got it right! Customer Service like it should be. They were not only friendly and courteous, but the entire experience left me feeling like I spent my money wisely. I was educated on the what repairs were need and why. The quote was easy to understand...how much for what and why this was needed, etc. I was shown the broken/used parts (this took the guess work out of "what the heck are they doing back there?" All of this lead to a great customer experience. I'll be back when ANY work is needed! Thanks Speedy Team!
DO SOME RESEARCH BEFORE HAND, I was searching in my area for car alignments and speedy auto service came up, I figured I would give it a try and it was in my area the guy on phone told me it would be "$100 + tax" and I said great, I noticed there was a coupon on line for "any services $100 or more" you save $20 , which seems like a fair price for an alignment, well when I arrived I handed my keys over and tried showing the guy at the front desk my coupon in which he told me that it does not apply to this service because the service actually costs "$99.99" plus tax , I asked if he could round it up so that the coupon does apply and I received a "NOPE" and him walking outside to deal with another customer, after they finished their conversation I asked for my keys back told him I would go some where else , funny thing is that I paid the same price it would have been had they accepted the coupon somewhere else, OVERALL if they are not willing to work with you why work with them? this is why I left a 1 star review for their poor judgement and professionalism
This was my first time there and they were super friendly. Seems to really value their customers as they seemed to know everyone’s name that came into the building and made a point and know mine. I haven’t gone to a mechanic in about 2 years as the last experience I had at a different company wasn’t pleasant and I just doing my tires and oil with a family member, so I was worried trying a new mechanic but I’m very happy I choose speedy! Thank you for your great service today!
All the guys here are great! I go to them for everything, and the service is amazing everytime!
I have been bringing my cars to this Speedy location for years and time after time they provide "Outstanding Service and Workmanship". Always trying to accommodate and give best repair options. Great Job Guys, You are #1 !!!!!!!
An honest garage that really supports its customers. Cost-effective, quality work without any upsells. Great luck specifically with brakes, exhaust, tires and routine oil changes.
I took my "new to me" used truck here for a check up fully expecting there to be multiple issues. They did a thorough check and found only a few minor issues which they were able to repair quickly and at a reasonable price. They could easily have gouged me and I wouldn't have known better so the fact that they didn't really makes me feel like I can trust them to look after my truck and advise me as needed. I will definitely be a repeat customer. Thanks!
I started using this shop 4 years ago. Always great service. Scheduled maintenance appointment or breakdown repairs, they get my car back on the road in good time.
I've been going to Speedy Auto on Fennell for many years. At first, it was because it was walking distance from my workplace and very convenient for me. However I kept going to them even after my office moved downtown as they are always upfront with me about my repairs and will let you know if you really need to replace something or not. Their prices are very competitive and quite often they won't charge me for small things such as running a diagnostic or patching a tire. I would recommend them as a friendly, reliable and honest auto repair shop.
Great service,and quick,that's where I take my truck from now on,great job guys,cheers.
VERY fast and efficient. Went to get oil changed and brakes checked as they were squeeking. They were honest and only charged for the oil change as the brakes were fine . We are new to the city and went there based on their reviews. We were not disappointed . Will be returning again when needed.
Great service at reasonable price
Fabulous, warm, personalized service always. My vehicle is well cared for at a decent and affordable price. Whether I have an appointment or not, I am treated as #1. I recommend Speedy Fennell whenever I can.
Excellent customer service Knowledgeable and proffessional
They told me what I needed to know to make an informed decision.
The exhaust system was repaired in a professional manner and in the time they said it will be completed.
I have had my vehicles serviced here for many years. The staff is wonderful and helpful, and the service is amazing!! Thank you for keeping my vehicles safe! Update: I keep coming back to them because they are absolutely amazing. They not only fix my car each and every time, they are quick, efficient and affordable. Not to mention Andy's hair cut is da bomb!
Fast friendly and people you can trust. Mark and the staff are awesome!
I've used Speedy at this location twice now and both times I've received fantastic, professional service for less than half of what my local dealership quoted me on both occasions and they were able to complete the work much sooner as well. I won't take my vehicle anywhere else now. Highly recommend.
The mechanics and management of this auto service are way beyond a 5 star rating. THEY have been absolutely wonderful in maintaining my cars Their service and customer satisfaction is above reproach. They go out of their way to assure you of their service and are very honest in their estimates l will never go any where else l highly recommend these mechanics to everyone who has had a bad experience in car maintenance So rare to find such an amazing auto service and trustworthy too
Their services was quick and staff were friendly. However, little pricy. I went to replace a muffler but they have changed the front pipe. I thought that was not required. I have paid extra$200 with no reasonable needs. Never going to go back again.
Ripped off! I was charged 2hr of labour on a job that actually took less than 1hr. (30 min for part to be delivered, 30 min for the guy to have lunch and 30 min to replace part). Later, when I called around to other Speedy Auto locations they all quoted 1hr labour! When I went back to discuss being over charged the guys said I remember you brought your car here before for another problem and you ended up taking it somewhere else. So who was gonna pay me for the 10 minutes I took to put it on the hoist and show you what was wrong with it. So basically I was overcharged because I ended up taking my car to a specialized garage for a previous issue!
I called Speedy Auto Service to look at fixing a noisy exhaust on my Jeep Grand Cherokee before heading up north to open the cottage for the season. I spoke with Terry, who invited me to come in so that the issue could be diagnosed. Thirty minutes later I was at the shop, an hour after that I was on my way home in a much quieter Jeep! It's clear that Terry and his staff equally prioritize professionalism and customer service, a combination of attributes that is increasingly rare in today's marketplace. This experience has definitely made me a return customer to this location, I couldn't be happier with the level of value added service, friendly staff and very reasonable cost. S. Bialkowski
Speedy was able to get us in the next day when we needed muffler work, which was most convenient! They were able to offer us a cheaper alternative and told us to let them know if we had any issues. We received friendly service and our car was serviced in a timely manner. Thank you!!
Speedy Auto, has to be hands down one of the BEST Auto places around. The staff are very friendly & they treat there customers with great respect. They talk to you as an equal, & understand that the average people doesn't know a lot about they own vehicles. I personal feel that an auto shop that has the customer best interest in mind is one you can TRUST. Speedy Auto is that one auto shop that I feel I can trust with my personal vehicle & my families vehicles, to do an excellent job. They will tell you what needs to be fixed right away or if its something that isn't a concern at the moment.
I have taken 2 different cars to these guys over the past year, and they have been great. Reasonable pricing, quick turnaround, and great customer service. For a franchised business I expected the opposite and have been very happy with the outcome, every time.
Wouldn't go here. Quoted me $840 for a cracked catalytic converter then I had another mechanic find an easily repaired hole in exhaust system and no issues with converter. Hate shops that purposely attempt to take advantage of people they assume won't take time for a second opinion. Avoid this shop!!!
Great service and friendly staff. I called in ahead for an appointment hoping at least for the same day and got one an hour later. I had went in for a quick oil change. They knew the correct type of oil and they even gave everything a look over to make sure everything was smooth. Thanks guys! Bonus points: The waiting room had a working A/C :D
Excellent customer service from Andy at this location! He was nice and professional, knowledgeable and helpful!
Great job on my exhaust for my truck and very polite to my wife who took the truck in while I was at work
Called to see if they were able to replace my exhaust system. They said that they going to close in 45 minutes but if I could get there asap they would do their best. Took me as soon as I arrived. I was out within 25 minutes. The price was very good compared to other quotes. Very professional and curious. I would recommend them whole heartedly.
They treated myself and my fiance like people and explained to us the problem with the vehicle and were not condescending about which i got from else were. Nice and speedy
2nd time using and they were great both times
I'll start off with the positive and say they had friendly staff. However, I have never had oil light go off 2 weeks after supposed change. Double checked that this was not a leak. Have to travel long distances to get to work so had to buy and end up filling oil myself. Will never go back.
My daughter was there today for an oil change told Andy (Mechanic) might be a little leak from the transmission drain plug. He replaced the gasket on it and topped it up. N/C . Great service and very honest repair place. Wont take my vehicles any where else but here. Thanks Andy
Speedy Auto Service Hamilton is the best shop to go to for quality and professionall service. Justin and Andy are the guys i trust working on my car's. As well as the other crew. All professionals. Just give Mark a call at Speedy and i am sure he would love to help you guy's and girls out!
Very professional. Recommended.
my go to place. excellent TY guys
I cannot thank you all enough for the amazing work that you have done. The customer service is always excellent at this location. Mark and Andy, you have consistently went over and beyond to make every experience a pleasure!
Absolutely no wait time and great service. Kind throughout and didn't do any "unnecessary" work, even when I asked if it was something I should look into. They're definitely customer-oriented.
I have used this location quite a few times for oil changes and always get fast friendly service. Mark is great to deal with and very personable!
Excellent service and price. This will be my go to shop from now on.
Honest guys, very helpful. They will offer their knowledgeable opinion and try their best to work with your budget. Never once tried to upsell me on anything. Helped me several times to diagnose an engine light. I feel very lucky to have such skilled mechanics always available. Would recommend to anyone.
An amazing shop, great prices and fast service. Went in for a hole in muffler cost 250 and they where done in 1 hour!!. Canadian tire quoted me $500 Min and at least 5 hours!! Thanks again Speedy!!
Great service and professional work. Very Friendly and super fast.
In town for a business meeting and accidentally backed into a curb, bending the exhaust pipe at the rear of my vehicle. After a quick Google search, took a chance and called the shop at 7:30 a.m. - was told to bring it by for a look. Back on my way by 8:30 a.m. with a straightened/repaired exhaust pipe - no charge. Great to know that this sort of customer care still exists. Thanks for saving the day Mark!
PLEASE avoid this place!!! of course i wasn't looking for the customer service... but the front desk GUY is not good at talking to people. if you need a safety check on your car, consider this place to be the last option. They do not event deserve my one star.
Recently had lots of work done at speedy They were very professional and caring Had the job done right and on time After having this experience I will no longer be going anywhere else and will only recommend speedy auto service on fennell ave east!!!! Thanks Mark , Andy and the rest of the staff Hard to find honest mechanics these days Keep up the amazing work!!!! :)
Very pleasant and they got me in quickly and done quickly. Very be satisfied.
Friendliest staff always giving the best service at affordable rates. Great personal services such as transportation at the customer's convenience. Impeccable times of service and very reliable.