Here you have all the opinions of real people who bought the services of Star Tires Limited Retailer/Wholesaler (Tires) in the territory close to Halifax (Canada).
Right now the business receives a rating of 4.1 over 5 and this rating was based on 127 reviews.
You must have seen that it reaches an opinions average is very good, and it is based on a very high number of reviews, so we can be quite sure that the evaluation is quite credible. If there are many people who bothered to give their feddback when they've done well with the service, it works.
As you know, we do not usually bother to set feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Tires is classified in the category of Tire shop.
Never again. Had my driver side wheel fall off within a week. Tow truck driver that put the wheel back on had to tighten all the other wheels ad the lug nuts were loose. Cost me $500 in repairs and $69 for the tow truck to put the wheel back on and tighten the nuts. Also, the promised $70 manufacturer rebate? yeah, that never showed up. Lots of promises, no rebates and great service...but reliable? Not so much. Just my experience.
I have been a customer for as long as this business has been open. These guys are fast and fair. They will not be beat on price.... any problems and they are quick to fix. Highly recommended.
Good prices on low end tires.
Super fast service nice people to deal with.
Great place to get tires changed, in and out in a hour. No appointment necessary.
Bought tires with warranty from here 2 months ago, just had a blow out. These people denied me the warranty and made me pay for another tire claiming to do me a favour by giving me a good price, like the con artists they are. Don't trust these people.
5 STARS COMPANY , I BEEN GOING THERE ME AND ALL MY FAMILY SINCE THEY OPEN THE BEST PRICE AND THE FASTEST SERVICE, I SHOULD SAY THEY ALWAYS ASK US TO COMEBACK FOR TORQUE FREE NO CHARGE AND ITS THE ONLY STORE DO TORQUE. THANK YOU STAR TIRES .
I've been going here for years. Good service, good prices. They use state-of-the-art tire machines and balancers. Just recently one of the installers pointed out a safety issue that I didn't realize I had using the wrong type lug nuts only meant for aftermarket rims. A++
These guys are unethical HACKS. I took some tires in to be to be put onto my very nice rims. they put major scratches on the rims and took no accountability for doing it. if you take your vehicle here take a picture on site with a witness as to what your rims look like before they start and what they look like after they are finished otherwise they'll deny any scratching or denting or destruction of the rims. If you have very good rims take them elsewhere.
Star Tire is a top-notch business I would definitely recommend to anyone!
Carisma buys a lot of tires in the run of a year....what we appreciate about Star Tires is their Quality of Service. Star's Installation and Balancing equipment is top of the line...if you've ever had to take a car back to a tire shop because your tires were lumpy above 80km/hr, you'll appreciate the Star difference. TPMS sensors....most shops can't replace and program a faulty tire pressure monitor sensor...Star has the most common ones in stock and they don't charge an arm and a leg for the service. Wide Variety of Tires & Prices...you can buy budget tires right up through high performance tires at Star...if your car uses 15 or 16" tires, make sure you ask if they have any Clearance Priced Yokohama Avids in your size...great Value!
Good service
fast and open
Khiyan and his team are amazing... got a nail in my tire they took me in right away and I was in and out in 15 mins flat! With no more flat ????
fixed a flat for me after supper on a friday afternoon. saved my whole weekend. also gave me a good deal on a replacement set of tires.
I have bought many sets of tires here over the years. Prices were just ok but not spectacular for the average quality tires that they sell. Just dropped in today to have a tire repaired (ran over a screw) I had already removed the tire so we just had to roll it in the shop. A large crowd of workers was standing around and one of them took my tire immediately to fix it. The fellow who took my tire returned in less than 2 minutes with a plug in the tire. When I went in to pay the dude at the desk said that the charge was $25. I noted that the tire was already removed and was literally a 2 minute job. Also this was not a proper patch, but an old school plug. They told me that their labor is very expensive, but their tires are cheap. At my figuring their labor is $750.00 and hour. I told them that the most I ever paid for this service was $16.00. They said it takes a lot to get a business off the ground. I was not impressed and will NEVER go there or recommend these jokers again. I am more than willing to pay a fair price but these guys will obviously take advantage wherever they can
Love getting my tires done here. Second vehicle I took to star to get tires. Installed and balances ans great price.
Excellent service, friendly staff, comfortable atmosphere while Waiting.
This is the best place for tires.
These guys had me back on the road and back to work in less then an hour. Thank you.
So, let's start off on a positive note. My wife had winter tires mounted on steel rims, installed and balanced. Great prices! Decent workmanship also. Where they need to improve is customer service. When a customer says thank you, the expected reply is you're welcome and thank you for the business. Do not ask your customers if they purchased tires and rims there. Why should that matter?? I have money as a customer (which you want/need) and you are a business providing a service. And above all else, even if you think it, DO NOT say to your customers after you ask if they purchased items there...."we usually don't install tires for people during the busy season who haven't purchased them here.". WHAT?? Apparently they forgot the $1200 I spent there a few winters back for my car!! And you state it's first come first served, you don't make appointments, you don't call to say the job is completed. We dropped the car off at 7:30 and didn't get it back until after 12. Needless to say they won't get to ask us again if we purchased tires there or anything else.
Excellent for the Automotive Rubber needs, and accessories, Excellent Service, and timely jobs done Efficiently, well worth the visit, no disappointment with shop, staff is very friendly and helpful with decisions.
160 to install. 4 tires....never again
Diamond person and one of the best tire dealer with cheap price
Good, friendly service.
Good price and great, friendly service. We blew a 225/45/18 tire (try to get one on Saturday morning) on the way to a wedding on the South Shore. We got there in 15 minutes with the donut. About 1/2 hour we were back on the road. Thanks guys
Great price, efficient quality service. Thanks.
Another great experience at Lower Sackville's Star Tire ( @HalifaxTires ) This was my third visit in just a few months, and I am impressed with their speed, price & care. My regular garage is too busy for tires, Big Box stores are pricey and a longer wait. I might have just been lucky at the time of day that I drop by, but I can't finish the complimentary coffee in the waiting area, they were that quick. I've probably saved over $20 each visit by choosing them. I recommend you try them and see.
My most recent experience with Star Tire wasn't as good as my first, which is why my review is a two star. I walked in with intentions to purchase 4 new tires on my car (didnt want them installed) and waited 15-20 minutes to get help, as the other staff was on his computer. Watched 3 other people walk in, and they were served within 5 minutes while they continued to ignore me so I decided to walk out and spend my money else where. Not too impressed, wont be going back and also will be telling people to not buy from them unless they want to be ignored.
They over charge ppl on the type of car , if you own a nice car don't go, they will overcharge you, $30 CAD on my family car, and asked $45 CAD for my sport car, other ppl pay $25 CAD And if you going to bring your own brand new Tyre they going to charge a profit over that, and the reason I have been told, because you didn't buy it from us, this is the business logic they have, a fifth grade mentality.
Great customer service/ friendly staff, and the price was unbeatable!
Shady.
Always great service
Be very careful with this dealership they are not trustworthy at all. I was told if I bought winter and summer tirs & rims ( $3000 for my two cars), they will give lifetime Free installation rotation. They did that for couple of years and now on my 3rd year they refused to do it. I have seen other customers complain about them in the waiting room. On a number of occasions I had items missing from car after service. Bottom line, avoid them if you can. Not recommended as they dont care about customer loyalty.
Top notch service
Professional guys. No appointments to get your tires changed, just show up but you might want to call in advance. Could use some wifi for the customer s while they wait.
Best place every, fixed my flat for free
Fast efficient service.
I have been coming to Star Tires for two years or so now. They have really good prices and they are quick at the job. The front desk staff are very helpful. This year I came in woefully unprepared, and the staff were patient with me helped me figure out what size rims I needed and I only had to wait an hour and a half to get my car back from them. The only word of caution I would have is that they do not book appointments, it is first come first served. I personally like this method. I very highly recommend Star Tires next time you need to get your tires changed or need new ones.
Liars and selling cheap, garbange tires , do not go here
Good deals on tires.
Went here because somebody told me they had cheap tires. They don't, maybe for just certain cars.
Great value
Fast and exceptional service! Highly recommend coming here for all your tire needs!!!!!
They are the greatest guys and they make you feel real comfortable..I highly recommend them to everyone...The Best in Sackville
Background: traded my vehicle in at Harvard Auto. Part of the agreement was a free set of winter tires on rims to be supplied by Star Tire. The good: I got my winter tires at no charge (free labour too). This is thanks to Harvard. Star Tire installed the tires and they didn't fall off so that's good too. The bad: this place does not take appointments. I cannot wrap my head around this. If you want to wait four hours for your tires to be switched, come here. If you want to make an appointment like a normal person go to Scotia Tire or something. Further: after specifying twice, the tires I received were not in fact on their own rims. When I noticed this and came back in, the Star Tire staff blamed this on Harvard Auto even though I twice told Star Tire what the expectation was. This shop fails to meet expectations. Further still: if you come here at a busy time, your car will get blocked in and you will have to wait to find a staff member to move a car so you can get out. The parking lot is small and people will block other cars in. It's very hard to get out.
Good guys and good deals thanks
Great customer service. When I drove by, I thought it was a little garage shop with one bay.... but was I ever wrong! They have at least 4 bays to work on vehicles plus a huge storage bay all in the back. They were super accommodating. I had asked them to have a look at my front brakes when they had a wheel off and one of the gentlemen there came right over once they got the wheels off and took me to the vehicle so I could have a look. Great prices here as well!
Have been going here about 20 years and will go for 20 more... Best staff and service in HRM....
Awesome friendly knowledgeable wicked prices ????
Great, prices, service, and friendly staff.
No appointments required; the walk in service was very convenient. Friendly staff and quick service. I will definitely be back & reccomend this spot to others! Purchased four all season tires and 4 steel rims for a great price. ????
Can't recommend this shop, never ever to anyone. I had 3 Bridgestone Blizzak in good condition and 1 Michelin winter tires for this season and I know the Michelin was completely worn out (had cracks in the thread, tire didn't hold air for long compared to other 3 tires last season) and the staff also confirmed that needs to be changed during initial inspection. Recommendation is to put 2 new tires in the back and 2 of my Blizzak at the front. After the tires change, I took the car home as it was heavily rained in the eve and then noticed the issue. I saw the Michelin is on the front so it is 1 Blizzak & 1 Michelin (not even sure whether it was my old michelin or they put different here) on the front, 2 new Yokohama tires in the back. So went back to the shop, asked why was I not informed about the Michelin on the rim again before I leave. I had to fight hard with the front desk attendant to put back 2 Bridgestone on the front as it is completely done on purpose because they tried to secure t2 Blizzak tires for the backdoor sale (or whatever reason). Attendant casually saying they only see the depth of the thread and not the cracks in the middle of the tire!! what a lame excuse! On the end, Front desk attendant is giving me a pen as compliment for what all happened thinking I would forget everything for his gift and asked apologies many times!!! I spent 200$ per tire before tax plus the labor charge from their shop which is the highest priced brand tire they have. Who needs their pen with their name on it as if they provided best quality service to remember for years!!. Trust and honesty is not all present in their business is what I could completely see as there is no transparency at all from the time I stepped in to the shop. I trusted them and gave my car, on return they tried to utilize me, cheated and on the top of everything, they put my life on danger on the roads!! Guess what I asked them to giveback my 1 leftover Blizzak and let them keep my worn out michelin. They deserved it for sure! Please stay away from the shop like this!
In and out in 30 minutes, 80 dollars per change of a full winter to summer 15".
Star tire are very honest and trustworthy. They give amazing advice and even better service. Look no further for all of your tire needs.
Speedy service with great prices. Khi and the fellas at Star always look after us, whether it's our cars or full size trucks.
Gave me a wicked deal on 4 brand new, all-season tires!... More cost efficient than anywhere else in the city, and took less than 20 minutes for installation, and balance.
No appointment, friendly, changed my tires to winters, and were very quick. Highly recommended.
Excellent service! William is a pro and quickly got the work I needed done affordably. I will be back!
great customer service, pricing, and quick repair
Very slow
Very quick.
Needed new 18" tires for my car, which usually cost upwards of $200 a pop for mid-range and these guys sold high quality, name brand tires for $130 a piece. They put them on immediately and it only took about 20 minutes. Will return in the future for all tire needs :)
Best tire shop in the HRM. These guys know thier stuff, have great inventory and bend over backwards to help everyone that walked in. Old school customer service, much appreciated! *They did an emergency repair on 2 trailer tires while we waited, amazing!
Always the best prices and warranty. They don't try to take advantage of the customers. We've bought two other sets of tires from here and we'll keep coming back.
All good but A little slow to be served when we are picking up ????
Fast, friendly, and honest.
Great in and out fast and efficient
In October I purchased 4 new tires from William who gave me a good deal. Service was great.In the meantime I had another tire installer mount my tires 3 of the tires were balanced ok but the forth wasn`t ,they said it might be a bent rim or a bad spot in the tire.Long story short went back to William .Within a half hour tire was checked and rebalanced and i was on my way Thanks William at Star Tire
Excellent customer service and fair prices
I had a low drivers rear tire thus morning. My husband got the air in with an air compressor from the van. He told me the tire are from - Star Tire - for me to drop by and have them look at it. I stopped in star Tire - they took my van right away - there was a leak around the rim. They fixed it and because I bought my tires from them -- There was no charge to me. They are Great. They are a People Company.
Just had my winter tires put on. No hassle, very fast service.
Sold me 2 tires. Put them in the truck for me. Got home and they were different sizes. Went back and they told me they wouldn't do anything for me. Because I paid cash and no recipt they wouldn't even trade me a tire.
Always helpful, always fast service. Great deals. I only come Star Tires for my wheel and tire needs
Knowing an employee for this place, they crash your cars and fix the cracked paint with sharpies, they steal money from your cars, and anything they can get their hands on, they overpay you for cheap Chinese tires, and they 100% take advantage of their customers. They are by far the fastest tire shop you'll ever go to, but only because the employees are abused.
Great service at very fair prices.
LESS THAN 1 STAR!!!! DO NOT GO HERE, TIRES WERE PUT ON SATURDAY, WHEEL JUST FELL OFF MY CAR. Extensive damages to my vehicle and worse I could of died. there only response was read the fine print you have to retourqe them. I work in the car industry and I can't believe this. please be very careful this is one of the most shocking things I've seen and for the safety of others I must warn you.
Nice workers
All about money!!! Sold me faulty tires. Not two weeks old and the tire is bubbled!!! Told me its a manufacture problem not his and nothing he can do!!! My family has been going here 20+ years always had decent service and good prices but these last few years its going down!!
Absolutely the best service hands down.They are fast and efficient and always friendly.The guys there go above and beyond to make sure your happy and satisfied with your service. I personally will never go anywhere else. Winter is coming, so head on down to star tire sackville dr. And they will leave you with a smile on your face.
Hands down the best tire shop in town! Reliable, honest and always a good price. I will never go to another tire shop. Highly recommended!
Fast and friendly service with very reasonable prices! ???? Highly recommend. ????
Great service and great products. Made sure I knew exactly how to clean my rims and made sure to tell me to re-torque the lugnuts which they'd do for free after 25-50km. Great guys and will definitely be back.
Friendly folks and great service.
Quick and friendly service
Negative 1 !!!! Please do not go here ! My moms boyfriend went here and his wheel fell off!! He got tires installed Saturday and today his wheel fell off ! He is safe and ok but this could of been very dangerous situation had he been on the highway! After talking to another friend she to had a situation where her wheel was very very loose after tire install ! I have to write this to warn people so they don't Encounter a terrible situation ! Star tire will not help him with the tow bill or damages on his vehicle !!! Aweful service ! I work in the automotive industry and this just scares me ! People please be careful and chose wisely ! Install tires where you know they Correctly tourq them !!!
The best tire sales guys in the maritimes....
Ignorant staff and they don't know what they are doing
Had an issue with my tire leaking. Was in and out within 10 minutes. Problem solved. Best tire shop I have ever been to in Metro HRM.
Reasonable prices and friendly!
Needed 4 tires asap. I drive a Mercedes with an odd size. They beat a competitor's price snd haf me on tbe road in less than a hour. Great locally owned business and honest
Top rate
Friendly, fast service
Excellent customer service, great price on tires!
Great customer service
$160 for a tire install is a bit much. Lesson learnt for not wanting to wait. Called my regular garage (who i couldnt get into until next week) and they said they only charge $100 taxes in for a new to put on rim install. Never never again. Save your money and time, so elsewhere
Great prices .. wonderful helpful staff
Great service, professional staff and competitive prices. My first stop for anything tire!
Fast and friendly service.
Good service ????
Fast, good and friendly service
Some of the best coustomer service. Served my family for generations.
Always good service,knowledgeable staff.Been going there for years,and will in the future.
Great guys always helpful
Bought a new set a rims and tires. Went there with no appointment and within 2-3 hours I drove off with my new rims and tires on my car and a great price too. Definitely will be back again. Thanks again.
Great prices, friendly, quick installation. Always my go-to.
They sold me winter rims and tires. They installed them and I thought the tires looked different on the truck. It turned out the offset was wrong and the front tires had been rubbing against the suspension. I took it back to them they did not apologize, I found him rather rude and they charged me an instillation fee to remove the tires from the rims. He replaced the tires which now had a grove on the inside sidewall. He even insisted that the groove on the inside sidewall was not a safety hazard. My brother also had a bad experience with them. This is a place I would avoid.
Amazing service and very fast. Really know what they’re doing.
Excellent after care
Really good service and fast
great service. was a bit late coming to pick up the truck and the guy still helped me out to finish transaction and be able to get on my way. cheers!
Horrible customer service. I originally called to see if I could purchase a tire and to get my winter tires on as a mechanic had informed me one of them was no good. Once I got to star tires they tried to sell me more tires and told me the others were no good. i assured them I just left another mechanic who checked all 4 tires and there was only an issue with one. I drove from Dartmouth to Sackville thinking I was going to be getting winter tires on only to be told I needed to buy even more because they deemed them as “unfit”. So I was told he would sell me a tire but I could go elsewhere to get the work done. Very disappointing since I called beforehand to make sure it would not be an issue. I was then told I would get a “great price” for the inconvenience and then was charged full price. They are clearly only trying to get as much money as possible from customers and do not value their work. WOULD NOT RECOMMEND
Always great service
Fast
Great tires at affordable price
1 star is far too much for these people. I have a toyota corolla only a couple years old. Went there to get rims for my tires and they sold me the dinkiest looking rims ( all i could afford at the time ) but I have had problems with people putting on my tires since then! They put the rims on the tires for me and someone had actually joked that its almost like they drilled holes to make them fit. really does seem like thats what they did! Finally got some answers after driving on them for a year or two. took them to a mechanic and he was outraged that i have been driving on these this long and havent died on the highway yet. the rims were forced to fit my car. They obviously knew this but wanted the sale. Beyond furious. DONT GO HERE FOR RIMS, clearly they do not care about safety.
Great service
Great customer service, I have been going to star tire for 5 years I buy all my tires here. There knowledge of tires is impressive! I would recommend anyone to go there!
Fast and courteous
I went in the other day to get a simple tire rotation, what I noticed was terrible. There was an older man in the back lot yelling at what looked to be an employee and had a hold of his shirt. This was before I entered the shop. So I turned around and left. Im not sure what place of business these people think theyre running but that is not legal in Canada. I demand anyone with any sense of human decency to boycott this abusive establishment.