We offer you the reviews of real people like you who are purchasing the products of Midas (Tires) near to the area of Grande Prairie (Canada).
At the moment the business gets a score of 3.7 stars over 5 and the score has been calculated on 81 reviews.
As you can read, its rating is very positive, and it is founded on a very high number of reviews, so we can think that the valuation is very faithful. If many people have bothered to leave their opinion when they are satisfied with the service, it works.
As you know, we don't usually stop to give evaluations when these are correct and we usually do it only if we have had a problem or issue...
This Tires is included in the category of Auto repair shop.
Had a punctured tire and called on Kal tire next door who was full and highly recommend me to take my car servicing here. The experience was well beyond expectations and better yet was the little price. I had tire repair and oil change which was swift and well below brand dealership prices. They walked me through my cars engine warning light problems and enlightened me with the required services, problems my car is to be facing should I leave it unattended too long. Top marks for their knowledge of my cars future servicing needs.
Pete is the man. Excellent service at a reasonable price.
Walked in. Repaired my tire same day at a reasonable price.
They got me in the same day to fix a flat tire when everyone else in town had a couple days wait! Excellent service, very professional. Will be back for all my vehicle needs!
Outstanding customer service! Knowledgeable and friendly staff. My alternator failed when driving back home to the US and luckily made to this shop were they quickly diagnosed the problem, ordered the replacement and had it installed within 2 hours.
Fast, friendly, and great work.
Really friendly honest service, with great prices. Would definitely trust them to do my future automotive maintenance.
Drove in with an almost flat tire. I was warned the tire might have to be replaced and worried about how to be sure that was necessary, but within 30 minutes my tire was repaired and I was on my way!!! (I had actually planned to go to Kal Tire but stopped at the Midas because when I phoned Kal was told they would need to keep my car all day!) As a female, very happy with the integrity, efficiency and quality provided by these Midas guys! Highly recommend them!
Great service. Clean area. Adheres to COVID_19 regulations. Staff are fun knowledgabke and courtesy. Little parking though.
I had them do a safety check on an antique car. They were very knowledgeable efficient and reasonable. I recommend them highly .
The best. The guys here are honest and won't suggest unnecessary stuff like the car dealerships
Amazing place ,polite stuff fast work.
Rude , inconvenient, I went somewhere else and never looked back
Midas is reasonably priced. The technicians are always looking out for your vehicle and are always friendly, and are always trying to work around your schedule.
(Translated) Trusted garage with quality service .exellent customer service with smiling staff thank you to all the team is my place (Original) Garage de confiance avec un service de qualité .exellent service a la clientele avec personnel souriant merci a tout l equipe c'est ma place
Good service
Quick efficient always good
Going by the good reviews on Google I called them up yesterday and talked to Chris about my squeaking brakes. He was able to fit me into the next day early and informed me that I actually had 40% of my pads left. They adjusted a caliper and re-serviced the surfaces for $53, much cheaper than what their competitors were quoting. I will be coming back to them for their value, honesty and quick service.
I find car things very stressful, so when my vehicle started making a noise from hell I was worried...called Midas for an appointment and got in no problem. It was a $25 fix, out of there in 20 minutes and everybody was so kind and pleasant, Jesse especially. Will definitely recommend and come again!
I have been coming to Midas St Albert for a year or so. I have always received excellent service and have ALWAYS been given better than competitive rates. I have had Chris service my vehicles multiple times and specifically request him anytime I bring my vehicle in. This past spring I had one issue after another and Chris was awesome, explaining and showing what was wrong and how it needed to be repaired and if it could wait. He's someone I can totally trust and I've been very happy here!
Called to change brake pads was told $900 2 hours labour and charge for labor $80 per hour included in the $900 I told I have my own parts which I bought for $300 and now they saying labour is $125 an hour and it's 4 hours for labour if use own parts What a rip off scammer place
(Translated) 2nd visit, customer service # 1, gives good advice and super friendly manager. I recommend this garage. (Original) 2iem visite, service à la clientèle #1, donne de bon conseil et le gérant super sympathique. Je recommande ce garage.
I went in last Wednesday and was greeted by Jayne at the service counter. I was extremely impressed with her friendly customer service. She was very knowledgeable on all the parts I would need, and even phoned around to double check the parts were in stock. They did a great job of installing a full new exhaust on my vehicle for a very reasonable price! Thank you Mitus for great service!
Excellent customer service with reasonable prices.
Nice people, fast friendly service,
Very helpful Very honest Very fair I don’t take my car anywhere else!
****************NOT RECOMMENDED**************** Can I give 0 stars? This was a brake job and I was charged $70 for parts than available in nearby store and $47 for service than the other Midas stores charge. That’s ridiculous. I did ask them check price on the Napa Canada website and was said OK but when I went to pay, there was no price match. Despite asking repeatedly, I was denied to match price and was charged almost $70 more than what was available in nearby shop. This is complete cheating. They should have denied that they won’t match any prices and I would have denied the job. I have been customer of this store for more than 2 years and have recommended to many in past but after this incident, I am gonna ask everyone to avoid using this store at all. Furthermore, Since, I had faith on them that they will not overcharge me for anything, So, I never bothered to get service quote from other Midas shop but now when I got quote from another Midas shop for same job, it is $47 less in labor than these guys. That's ridiculous difference in labor rate. That's total of $70+$47+Taxes = 131.04 Fraud. This store is a total fraud store and cheaters. ****************NOT RECOMMENDED****************
Not a person to leave a negative review but, 3 years ago I brought a vehicle in for new shocks and got charged 2 hrs additional shop rate because the mechanic broke his drill bit in the shock bolt and it was much more difficult now to drill out. After much discussion I ended up paying the bill even though I did not agree with the charge ( I should not be responsible for human error) Recently called in to verify that they could do custom exhaust bending. I was ensured that they could do custom bending in a timely manner. After not hearing back for a few hours I called in to check on status and they had the wrong number for me so they couldn't get ahold of me to tell me they wont work on any vehicle with any fluid leaks. This car is 63 years old.....it has a couple very small leaks. We then decided that the technician could bend the 2 - 20" pieces of pipe and I would install. 5 minutes later I get a phone call back stating that they cant bend custom exhaust pipe. This only came out after a handful of lies. Positive was they never charged me !
(Translated) Great service from very professional people (Original) Super service des gens très professionnel
I came for an oil change, they checked the brakes too and inflated the spare tire. Great service, thanks!!
I had a fantastic experience here today - I brought my car in for an oil change, suspecting that other work might need to be done as well. When Jason called to let me know the status of my car, he walked me through everything and gave me some advice for how to move forward. I appreciate how he involved me in the process and helped explains things in a super helpful and respectful way. I will 100% be coming back as a return customer. Thank you!
Great service Staff is also ok
Owner is great! Staff needs a lube job!!!
These guys are top notch! Trustworthy, honest and quick! They will get you in quick! Get the job done! And get you back on the road to never worry about that issue again! I have some major repairs that have seen almost 8 years of driving since they were done with absolutely no issues!! Good people! Good prices!
Great experience. Appreciated the manager and the technician who stayed an hour and fifteen minutes past closing time to replace my brakes. Definitely friendly and fast service. Thanks guys!!! ????
Friendly good and fast service
I made an appointment to bring my vehicle in for an oil change today. I showed up a few minutes early and was told it would be "about 2 hours". I returned back after two hours to find they hadn't even looked at it. I was told it would be "about another 30 min" to which I said no thanks and left. If your shop is THAT far behind you should know at drop off or at the very least call the customer BEFORE the two hour period and say it taking longer. Total waste of 2 hours of my time. Would not go back and would NOT recommend.
The guy's there are so nice, and very helpful!
I first saw Midas because I needed them to look at my car for 2 new back tires. They then ordered them and scheduled me a few days later. Arrived on scheduled, that day After waiting for 2 hours for my car; they couldn’t find my ordered new tires, then they mentioned that they may of accidentally put my tires on another car??? Then they told me that they couldn’t do the job unless I ordered 4 tires, but I didn’t need 4 tires!!!! I was confused because the previous guy had looked at my tires and new that my front tires were still good but that I only needed 2 back tires. ?? because my 2 good front tires were discontinued they said that they wouldn’t do the job. Wow completely different scenario???? I was furious I waited 2 hours for nothing and went there twice in one week. Thinking these people new what they were doing. I will never go there again.
Good service. Time efficient
I am from out of town, and popped in for them to have a look-see at my car before driving all the way back across the country. Super helpful staff. Dallas was a delight to deal with. Didn't try to sell me anything I didn't need, and the price was more than reasonable. Thanks team!
Made an appointment for a inspection at 9 am. The guy told me they couldn't give me a time when it would be done, said they were too busy, was very rude. Told me everywhere was like that, Icancelled my appointment, took my car down the street to gate Ave tire and auto, staff was friendly, took my car today, let me know how long it would be. Must be nice to be so busy this day and age that you can treat your customers so poorly.
(Translated) great service (Original) excellent service
Great customer service. Always a pleasure chatting with Braden. Fast, efficient and thorough.
AMAZINGLY HELPFUL! I got locked out of my car nearby in Kingston and called MIDAS to help me and they came in no time, while my car was giving him a tough time he eventually opened up my doors and allowed me to carry out the rest of my day, thanks MIDAS!
Expensive
Looked at my car for free
Excellent customer service
This place really goes above and beyond. Been using Midas in Aldergrove for over 5 years. There is to many shops in this town. But through thick and thin this one retains more customers. They are so busy it’s insane. But I don’t mind waiting 15 minutes to talk to Scott or the boys. Because when I get their attention they treat me well and don’t rush me and fix what’s needs to be done. Ps if your on a budget they always try to help fix old parts instead of making you buy new ones. I love these guys.
Antonio and team are amazing. Just got my Chevy Cruze back without paying anything. I was told about a coolant leak that could cost $600 in labour plus parts at a dealership. I am glad I went in to Midas today. If I ever get asked for the most amazing customer service I have received, Antonio and team will just roll outta my tongue without even thinking twice. I am truly wowed. Thanks Antonio for everything u did to make my day especially with flushing out mice poop from the hood. ????????
My experience with Midas has been good so far no complains and I'm very satisfy with their service. I wasn't too sure that I could find another reliable auto mechanic shop with an affordable price in Kingston. They are always willing to go above and beyond for the sake of customer satisfaction. Jesse in front desk was very helpful, friendly, knowledgeable, and informative. Midas' employees are friendly and seem to care about their customers as well as value the long term relationship. I recommend Midas to anyone looking for a reliable and affordable auto mechanic shop. Thanks to Jesse, Cheryl, Josh and all the staff for a fantastic "Midas Touch" experience & service. Keep up the great work Team Midas!! Cheers! :)
Friendly place..
I was impressed by how quick I got my quote and appointment, and by how friendly Rob was. I was able to have the courtesy shuttle drop me off and pick my up at my convenience. Everyone was so pleasant and helpful, which seems rare in service industry these days. I was happy with the work and felt that my business was valued.
Well you can come here and get charged $448 to diagnose and replace a car battery. At least they give you a ride in to pick up your vehicle.
My place of choice for years. I'm told if there are any problems with the vehicle with an explanation of whether repairs are urgent or a matter of safety. They've helped to keep some old vehicles going for a long time at minimal expense.
Always great service and affordable prices...how does one go wrong? Our "go to" shop for all our vehicle repair needs
I was stranded at the side of the road with a smoking engine. An hour away from home where I left my 12 year old son. It was a Saturday during lockdown and nothing else was open. They got my car in right away and gave me a free loaner car so I could get back home. As the repairs would take some time to complete. Thank you all at Midas for saving the day!
Petty expensive but immediate appointments guaranteed.
Ok ..fast.. feel a little pricey for some things done..
Chris and Antonio are trust worthy and very knowledgable this is the place I never hesitate to recommend if any one needs auto service
Used them a couple of times. Staff are always friendly and helpful. There covid regulations work well. Great downtown location. Will continue to use them for servicing my vehicle.
Fast service. Honest
Great service. First visit I was their best customer
Oil changed, new tires. And a car to drive while they do the tires! Thanks Midas!
The whole midas team are awesome. They've helped us out multiple times and are always professional and delightful.
Fantastic service as usual!!!!!
Worst company to deal with, went in to get a oil change and free tire rotation. Everything was good till they came out and they took my brakes off and showed me that I might need them serviced. I said no and the guy couldn’t put the brakes back on propley had to tow it to the dealer to get fixed. Midas has a policy there not aloud to touch brakes when doing a rotation or take them off without permission. I think I will take them to small claims or write to the bbb about this issue. Beware of the cheap deals they offer. Go to cdn tire or ur local auto mechanic that know how to work on cars/trucks.
Larry Paquin is a great guy. You'll get nothing but honest, reliable service at a fair price.
Was told after a free inspection I had to replace my "worn" shocks.....I had just had them replaced one month prior by another company, seems all about the money with these guys.
Such a great customer service!!
They do good stuff, same day repairs, courtesy drives, do recommend.
Tom made me feel very taken care of and they did quality work. You guys have made me a lifetime customer.
Very pleased with the service. Jeff got me in and out ahead of the time he estimated for me and gave me the exact price he estimated to ( which was less than I anticipated). I will definitely recommend this shop.
Awesome guys and very honest. Something sadly lacking in this industry. My go to place now
I would recommend this location!! I went to get my winter tires put on and I got good service. I called the morning of to book an appointment and they were able to schedule me in the same day! They also have very affordable pricing compared to the other 4 mechanic shops that I got a quote from. I will definitely be coming back.
I walked in there with a question about an exhaust gasket for my 64 mercury, before I could even finish asking the question all I got was “I will not sell you anything over the counter” So I asked again. “ I will not sell you anything over the counter” didn’t even listen to the question Fine so then I said do you know anywhere that can help with my exhaust gasket? Which the counter guy response was “ at 5pm on a weekday. Good luck.” Just nothing but disrespect from that young kid, I have been using Midas for years, have brought business there... this is how you treat people with questions?!?!
They have always done right by me. Honest, efficient, professional and honor their warrantees. Also twice I have showed up in an emergency and twice they helped me. Once they were closed but the owner was still there and he came out to the parking lot and fixed it there and did not charge me. Once they broke something accidently and they repaired it with a new part from the dealership at no charge. Good honest business citizens. Highly recommend them.
Staff is polite and very knowledgeable. They also do go work for decent prices and are honest about what work needs done and when.
I brought a leaking tire here and the service was excellent. They had my tire fixed in less than 2 hours, and the repair has held now for going on ~ 6 weeks. I wouldn't hesitate to recommend this tire shop. The price was fair, and the staff was very professional.
(Translated) Excellent service, competent and honest employees. Finally a garage where we have the right time and good advice. (Original) Un excellent service, des employés compétent et honnête. Enfin un garage où on a l'heure juste et de bon conseils.
Fast and quality service
Amazing customer service!! Been a couple times now and my car has always been looked after well. :)
Great place to get any work on your vehicle done... I take all my cars here and the guys in the shop don't try to upsell you like other shops and the guys in the garage are very precise with the repairs. Great place!
Quick enough oil change without appointment
The work done was good. Oil change. However- The Receptionist was way out of line with her comments. Because of that- we will never go back. Sarcastic comment while I was sitting in the 1 indoor waiting chair for car to be finished. Another customer attempts to comes In. There is already a customer inquiring at the desk and I am sitting with a mask on. Receptionist says -“Sign on door says 1 Person in the office” - so directs the 2nd fellow to wait outside. When it is his turn to enter, he sees me sitting there and looks for the receptionists ok to come in. Receptionist nods that’s it’s on and then says. “. Some people can’t read signs”. I heard it and thought how rude. We just paid $140 for their services. Was she referring to me or the gentleman she was serving? I asked - was that comment intended for Me? And she said No. I told her it was very Rude and she didn’t respond and obviously didn’t care. It’s not always about money but it is always about how you treat people. You failed to represent the business you work for. Will take our money elsewhere.
I wanted the exhaust system of my car verified. I had it replaced by MIDAS three years ago with a lifetime guarantee while I own the car. Now there is a smell of sulphur coming into my car. The Customer Service Representative arranged an appointment for the verification. The problem was solved (remove torn insulation around catalytic converter) and I am happy with the outcome. The CSR is to be commended for making a relatively anxious customer a happy one. I will recommend this MIDAS outlet to my friends. .
With the couple of times I required maintenance on my vehicle, they were able to get me in the next day. Very friendly staff.
One of the best car repair shops I've found. So helpful. They've found ways to fix my car the cheapest and most reliable ways when I needed it, and very reasonable when I've needed some bigger repairs. They fit me in last minute when I really needed them to. I've never trusted a shop more. Can't say enough positive things about this Midas. So glad I came here with my car when I moved to Nelson five years ago. I'll be taking all my business here!
Got an oil change very good service
I wouldn’t waste your time going to this Midas. My Midas locking bolt has worn down and no longer connects with the Midas locking nuts. This means my tires are now impossible to remove, very helpful should I have a flat or want to change my brakes. Midas agent at the location told me she couldn’t help and said it wasn’t their product, even though it’s in a Midas bag. I’m now out $100 at Canadian Tire from the forced removal. Avoid this location, they don’t stand behind their product and I bet they don’t stand behind their work.
Bon service
Went through tough terrain with my Jeep. On my way home I thought my muffler had been damaged. Took it in to Midas!!! They found it was a fan that had a broken clip and they fixed the problem in 10 minutes. Thank you Midas and your staff. A great relief to a stressful day.
Super helpful and great service, they sold me exaust pipe to the inches i needed! I was impressed on how they were willing to help me fix my car even though I wasn't fixing it there! Thank you
Always good service, good price and honesty
You can really tell this location is big on customer service. The man at the front desk (Shawn) was SO kind. Got me in right away and even gave me a good price on my oil change for my little car. If you're in Edmonton take the extra 10-15 drive to the st Albert location. So glad I did!!
(Translated) I buy winter tires through the web page. the price of the estimate was just no hidden charges. very good service (Original) j'ai acheter des pneu d'hivers via la page web. le prix de l'estimation étais juste pas de frais cachés. très bon service
The best mechanics around! I usually do all my own work including electrical n engine.... But if I can't for the life of me figure sumthin out I take it here. Gave the a chance n been taking my work truck here now for 7 years. Unbelievable prices n immaculate friendliness!
Had our brakes and rotors all replaced here over a year ago. Got some squeeling happening and took the car in. They fixed the problem and at no cost as we had the brakes done here before. Amazing service. They even got us in right away as we live 100km out of town and would of had to come back another day.
Had an issue that was never dealt with
(Translated) Always great service! (Original) Toujours un super service!
Great service. Always friendly and helpful.
These guys are awesome. They were so helpful over the phone and I felt very taken care of. Miles and Antonio were such knowledgeable, patient guys, even though I know nothing about cars and felt very lost! I didn’t use Midas to fix my car this time, but I feel confident that if I did my car would bad a good as new. Thank you so much for all that you do! ????????????
First off great customer service at front counter. And got me In crazy fast within 3 hours big ++ problem is I Just needed them to cut muffler off and put new one on ..was told it may stick out a bit as new one was a bit longer but not by much mabey about an inch ..after I was quoted 1000 + to make it fit exactly..I said I was fine with them just cutting old exhaust off and attaching new one instead of replacing all the back pipes ..5 mins later was told they don't have the tools to do that there .. very unsatisfied considering the local garage had no issue doing it .. guess it was to easy of a job for them not worth there time
Love this place! Best value and nice people. Text report was a nice touch too.
I am writing in because I have had two wonderful experiences with Langley Midas. The first time I was with my child and I had a last minute problem. Cars were full in the bay but I took a chance walking in. Samantha came to my rescue and didn’t hesitate to come out, provide me advise and helped me on my way so quickly. Today I went in with the advise she provided hoping she would be there to help me again. She remembered me right away, came right out and again had me on the road. It is rare to have this kind of service and just another person who drops everything for your little problem. Now I know why her business card says “Samantha Superstar”. I will not hesitate to go to this location with any other vehicle problems. Thanks Sam!
Fast service, friendly staff. Many thx
The best service so far that I have found. They fitted me in when I needed emergency repair for my vehicle when no other mechanic would, and Brenda was excellent in taking the time to explain everything that was going to be done and what they did do. Very friendly. Really what a small town mechanic should be. Great service and car is running like brand new again. Highly recommend them!!
(Translated) I have been going to this garage for a few years and I have always had impeccable service! The owner is very courteous and always answers my questions. The price is good. I recommend! (Original) Je vais à ce garage depuis quelques année et j’ai toujours eu un service impeccable! Le propriétaire est très courtois et répond à toujours à mes questions. Le prix est bon. Je recommande!
Don't let Midas touch you. Trust me. The Greeks warned us.
Good Service, polite, and fast
(Translated) Exellent service! Thanks for the quick troubleshooting (Original) Exellent service! Merci du du dépannage rapide????
(Translated) Another garage that only steals money from people. Silencer at Napa: $ 100 Midas $ 300 It's guaranteed for life, I'm told. It's expensive to guarantee, especially since a car does not last a lifetime! (Original) Un autre garage qui ne fait que voler l'argent des gens. Silencieux chez Napa: 100$ Midas 300$ Il est garanti à vie me dit-on. Ça fait cher de la garantie, surtout qu'une voiture ne dure pas toute une vie !
Good & reliable
Excellent!
Great honest service! Super fast! I will definitely be going back! Thank you again Midas!????????✌????????????????????
Great customer service, although they didn't seem to recognize I had an appointment, despite having confirmed my appointment. Really put my mind to rest over the not very good used car I had recently purchased. Laid out what needed to be done and a rough timeline for the repairs. Definitely refer friends.
By far the nicest people I have dealt with at a car shop. For someone who knows nothing about their car (but probably should) they do a great job explaining things and answering any questions I have. The people here really care and I would recommend them to anyone!
A really nice guy helped us out. Other than that, came for an oil change and were told we needed $1000 in unnecessary repairs
Over quoted me for a simple exhaust job that should've been no more than 1 hour of labour+supplies. Tried to charge me 2.5 hours of Labour, so their staff are either incompetent or crooked. Took my vehicle to park muffler and had the job completed for 1 hour labour+supplies as expected.
1/4 times I had a positive experience, nothing positive to say here so I won't say anything negative. Support a local mechanic business there are enough quality local owned businesses that will do much better work for the same price and provide much better customer service, support, and warranty. If something is on special like brakes or oil changes sure but just remember they are using the cheapest parts on the market (and probably charging you oem price) and it can cost you more in the long run or they can install it wrong like what happend to me twice. Installed an alternator in low idle mode (diode wires) was the last straw. Won't be returning
Best oil change and trustworthy mechanics. Hard to find honest mechanics and Midas has just that
Good quality and service.
Great service. I came with with a small screw in the tread of my tire. The staff were able to take a look right away and had me back on the road in less than an hour. I was quite impressed.
Very expensive!!!?? Why???
Showed up with my son for a new muffler and tailpipe.. They fit us in right away and 45 minutes later we were on our way.. Great service and super nice people.. Happy to recommend them!
Anyone else tired of the hassle and attitude you get from some places when you need to get your brakes done? If so, go here! Excellent customer service, clear straightforward quotes with options to fit your time/$$ constraints, people who seem to actually LIKE having your business...I'll go here again, no doubt about it.
An amazing experience. Super friendly and professional staff. Worked hard andbquick in my car. Very happy
Midas Nelson treated us very well, providing detailed information about what needed to be done when and not over servicing our vehicle.
My wife was in Peterborough 3 hours from home and blew a power steering line. Had it towed to this location and paid for replacement. Half an hour after leaving her van overheated and broke down again. We found a misplaced hose clamp on a heater hose that had been removed and not reinstalled , as well the pressure tank lid for the cooling system was missing. So now, by this time, everyone is closed and $900 was the cost to tow it the other 2 1/2 hours home. Plus a friend had to go get her as due to Covid passengers aren't allowed in tow trucks. So it's impossible to recommend this business to anyone.
Free estimates.
Best mechanic experience in town - I generally experience difficulty when taking my car into a mechanic shop myself, and fully anticipate an unsettling and stressful experience. But my first time going to Midas in Kingston, ON (corner of Sir John A & Princess) was the best experience I have had with my car going in to the shop. The customer service of staff was impeccable and they replaced both my tires for a great price within hours of calling. I will definitely be returning in the future and would recommend this location to anyone!
I have no hesitation in recommending Midas Orillia for all your service work and repairs. The staff is courteous and helpful, and the quality of their work is excellent.
I've been getting oil changes a winter to summer tire change out here for a couple of years. Recently I needed a brake job and I checked around out of curiosity. When you don't know anything about cars, you want to feel that you are getting a good job at a fair price. Yes to both and friendly customer service too
I had patronized this business for quite some time on a recommendation from my father. I decided to permanently take my business elsewhere when they attempted to charge me a ridiculous amount for installing my own parts, which I had already purchased. They also tried to claim the skid plate of my vehichle needed to be removed to access this particular part, which was not only untrue, as i have changed this part myself without, but they also wanted to add an additional 1.5 hours labour cost to do so. It's 4 bolts. Then tried to act like I was somehow getting a deal. I would suggest using a more reputable shop in the future.
This is the best shop in peterborough,in my opinion. They are extremely friendly and will do the best job for a reasonable price. They do exactly what you ask for without trying to find extra jobs that dont need to be done like some shops. GO HERE!
The only good thing is the cheap oil change coupons and the free coffee. I came in for a oil change that included a free "fluid top up". Power steering fluid was checked off as in the green. I checked it in their parking lot right after the work was done, and the power steering fluid was completely empty and the reservoir dry. Of course the manager filled it up after I talked to him. Always check if the work was actually done. They tend to lie a lot. Also was quoted about 35% higher then the local garage on all work that needed to be done (other then the oil change.
Poor attitude on the phone so I won't be using
Wow talk about customer service! My battery died and when the owner Greg, learned I was only 2 blocks away he personally brought jumper cables and jumped my car! Friendly And GREAT service! I'd recommend them over anyone else!!!!
Came in with a car I just bought, I didn't know when I needed an oil change so I'd thought to just see. They were super honest and said I don't need one! Filled up my washer fluid and let me leave with no charge. Really good guy, alot more honest than what I am used to with these type of chains.
I brought my '08 truck in to have the AC checked out as it was not working. After an hour I spoke to the AC guy who told me the refrigerant was down and just needed to be topped up. I asked if there were leaks and he said he checked and could find none. A week later it was not working. Took it to Midas in Halifax who did a dye test (thought they did that in F'ton), he removed the engine skid plate and found an obvious leak. Called back to F'ton to complain as I had to pay again for the same test in Hfx and asked for a full refund. I was offered a refund of the labor charges but not the material charges. I was told by the manager that she understood that they did not do the job but would not refund the cost of material. She said that I should be content with a partial refund. I gave up. Called Toyota and they will do the repairs for about $100 less. Should have gone there first.
Took care of my 13 Jeep Patriot. Jared is awesome. I'll definitely come back
We've always had top notch service here. They are honest, have fair pricing, and give straightforward explanations and cost estimates of repairs. Always looking out for your best interest. Highly recommended.
Usually had good service here but on last stop in was told just a quick diagnostic check was going to be $140, so I simply left and bought an obd2 reader at Canadian Tire for less and found out the engine light I had on was not terminal. Will be switching my business elsewhere.
Don't ever go to Midas to change something that is small because they will charge you way too much, I would give them 0 stars if I could because they are rip-offs.
Ridiculously overpriced! 300+ for a battery replacement. They did work fast, but it is expected for this type of repair. And yes, they obviously tried to push some other repairs. Seriously, avoid this garage or you'll get to pay much more.
Great honest service
Unbelievably good and quick service. Thanks so much for taking me ahead of my appointment time and getting the work done fast. No one ever resets the oil % life but they did. 2 guys worked on tire change instead of taking their lunch break. Wow. I'll be back.
(Translated) Good service, very busy. (Original) Bon service, très occupé.
Great customer service and friendly staff.
Sent our Montana to have the brake pads replaced and was done well. The only problem was when we after driving the van for a day, we noticed a squeaking sound in the front wheel. When we have it checked to Midas they said it was the front tire almost falling off. I don't know if it is right to blame the almost loosened tire to them. But if it is at least they could have apologize to us for it. I've been driving the van with my 18mos daughter, my sister and her 2-yr old daughter! Just the thought of the tire falling off while they're with me is scary. And i didn't hear any apology from any of their staff. Their staff is not so friendly. It seems like as a customer, I'm an annoyance to them.
I was there at 10:30 for appointment, and I am still waiting till 12:50 without having my car checked. I have no word to describe except incompetency and disregard for customers. I had a similar but a less frustrating experience the last time I was here. If you have a lot of time on hand, I would recommend this place. Otherwise, this is not worth it.
Honest service ! Lots of knowledge at Midas. Would recommend highly ! Helped me out on a Saturday afternoon. Thanks !
Very respectful Owner, highly recommend
Awesome service all around
Well, they are very pleasant at the counter, to be sure. But they did a bad repair which did not last on our exhaust pipe. Basic work for these Guys. They would not take responsibility for the faulty repair. Offered a ridiculous solution of $2000 and left us hanging. In the end, we got their bad job fixed for $300 somewhere else. It was a hassle. Disappointed!
The people were great. They did my oil change quickly. Can't ask for anything more.
oil changed done, but forgot to close the engine filter ????????... found out after 20mi of driving
Pretty good service. Can usually get you in on fairly short notice. Never any issues at this Midas location.
Friendly, knowledgeable staff will get the job done right! Trust dat midas touch! ????????????
I whipped into Midas and they were able to get me in right away! They patched a slow leak in my tire, inspected my brakes, and topped up the brake fluid. The mechanic came and talked me though the brake check and was transparent with their pricing. Tara at the front desk is great! They have a sweet deal where every 5th oil change is free.
Did there first Polestar2 summer tire changeover
Solid experience. Great reception staff, friendly, knowledgeable, and fast service. Been here twice so far and have had no problems with the work on my car :)
Good Communications, great service
Friendly service with no BS or surprises. 2nd time there and will take my vehicle back.
Great staff over there
Great prices
I've had nothing but AWSOME service at 1137 Princess St. Kingston ! Right from the time I spoke with Cheryl, who answers the phone no matter what time of day , week, or month of the year and who's friendly nature puts you at ease with her volume of knowledge and highly organizational skills with a speedy appointment time , explanation of details , and an estimate cost . I find the unique way they truly function as a team , makes it feel like a family in a way. It's a comfortable atmosphere . They seem to treat each other with high regard and it's obvious how well this team is lead by Manager Jeremy Bennet . His huge friendly smile always greets you with out fail ; And is hustling about with the rest of the staff to ensure the customers receive the best possible service . Since the beginning ( 5 years now) , I've had all my maintenance and repair car work done at Midas and have been very happy with the service and knowledge they provide > I find their prices very reasonable and have never felt like I've paid for something that wasn't necessary like I have experienced in the past . Well Done Guys !
Friendly, accommodating staff. I trust them with any of my automotive needs. They have the Midas Touch.
Their customer service is splendid. Nicole @ the front was very helpful and willing to provide info. They did not try to rip me off or suggest unnecessary repairs. 3 stars only because they didnt keep to my exact appointment time. They said to come 11am, got there and it's not like they planned to start working on my car right away cuz their garage was full and busy. I had to go home and return - something I did not plan to.
Changed my tire the other day. great service and friendly staff . also got a great price for 4 all weather BMW X5 tires
Great service, always keeping me up to date on my vehicle, making me feel safe to drive anywhere!
Terrible service. Expansive but the mechanic was ok.
i went to midas to service my newly painted wheel.they did not take care of my wheel it had a deep scratches not just one but a lot.the paint is from calgary,that i cannot find any paint shop here in regina to match the color. i’m very disappointed the way they work.i paid them right so i think they should do their job carefully and take good care of them.
I got a quote from BCAA for a brake job to the tune of $1000. A friend told me calipers rarely wear out and was surprised that was what they were calling for on a vehicle with 100Kkms. Midas didn't try and pull that one on me and came in at $595. They also got me in and out of there in an afternoon, the day after I called vs BCAA being booked out 2 wks in advance.
No matter what I'm driving, I will always be taking it here! As a young female with no mechanical experience or knowledge, I have had trouble taking my car for repairs in the past. You can end up feeling pressured to spend more, ripped off, confused or condescended. This is far from the case at Midas Ontario St. Ian is always incredibly thorough and professional, ensuring I understand the nature of any repairs that have been carried out. My vehicle is slightly older and subject to wear and tear, so I especially appreciate that he informs me of non-urgent issues early on so I'm prepared financially when it comes time to repair them. Not only that, but it is always possible to secure same or next day appointments so I'm never without a car for long. Thank you Midas!!
Staff was knowledgeable and friendly. They squeezed me in without an appointment and got my winter tires on before it snowed. Will definitely be back.
(Translated) Service its tick !!! Let go not team midas (Original) Service sa coche!!! Lacher pas team midas
They did a quick tire repair for me. Fast and friendly and I was not a regular customer. I will back next time I need tires in Grande Prairie!
My daughter brought the Ford fusion for an oil change and wheel alignment. They said it needed a tie rod end and quoted 600 for a $40 part plus other work worth $1800 She decided not to do the work. When I opened the hood the air filter was missing!!!
I purchased a set of tires from this Midas in 2020, less than a year later my drivers left became flat, replaced and didn’t have any problems. 4 months later the exact same tire is flat again. Technician found no punctures or reasons why it would be flat, but because I had driven on it and damaged the wall it needed to be replaced. I understood that and that was all fine. When I asked about a warranty or discount on the tire I had JUST had replaced, he said that because it was my fault the tire was damaged that it wasn’t covered. I said well the tire was flat before I started driving, I didn’t notice it, obviously the tire itself was defective or installed incorrectly. He responded with “ well I didn’t drive on it flat so it’s not my fault, we can’t get your tires in because of Covid so you basically need to buy a new set of winter tires.” I question that because that seems like a stretch, so he made a phone call and happened to have 1 tire that would fit in Belleville. Shocker. At this point I was extremely frustrated and feeling taken advantage of, I asked for them to bring my car out and I was going somewhere else with better service. I was texting my husband to tell him what was going on and didn’t see the mechanic come out with my key, and he just stood there holding it in front of me, no excuse me miss or your car is ready. Just rudely staring at me until I realized and then didn’t say anything. Would literally give this location zero stars if possible. Horrible horrible costumer service. The technicians name was Brad FYI.
Great service and fair prices, will definitely be using them again!
Everyone working there was very helpful. They were polite, courteous and patient. I had a lot of work to get done and they answered all of my questions thoroughly to make sure I was pleased with the results. They also researched different parts for me and recommended several options to suit my personal needs. Overall they went above and beyond. I left very satisfied.
(Translated) Excellent service by a courteous and informed staff (Original) Excellent service par un personnel courtois et informé
Their free shuttle service is a lifesaver, my car has been here maybe 4 times and each time they've given me a ride home. Very helpful lady at the front desk, and they're pretty quick too. Not very busy. Theres almost always a slot for me within like 2 hours of me calling.
Good
The staff are hardworking and are courteous and value your time. And they point out possible safety issues with your car without pressuring you into buying anything.
This place is just awesomesauce. From Jessica at the front desk to the gentlemen in the bays, they’ve never disappointed me or my car. And we’re both better for it!
Great customer service.
They have amazing customer service and always puts my mind at ease with my car. Thank you ????
I was able to get my car in for an inspection, tire change, and oil change right away. The service was friendly, quick, and of great quality. Would 100% recommend.
ok
Great people and service is good. In time as well.
Great service!
These guys are the best. They have always come through for me with honest advice and reasonable prices. I won't deal with anyone else.
I would say they do well. I brought my car I bought to be inspected, and later worked on. They gave me a warning before they begin work, I tell them the go ahead, and after I had my car back I was happy with them. Sure it costs a bit to get a tie-rod and brakes done. Now I know brakes are pretty cheap usually, so if I was advised any cost over what I paid for the car, I'd know something's not very realistic there. I say that everything was fair for me. I shouldn't have had a coffee before I went to look at what was going on. Of course there shouldn't be any play.. I get mechanically incompetent having their coffee for some reason. Anyways, decent place to go.
I start with positives, Staff are friendly and nice, they are fairly informative as well; as for the repairing they are fast paced. Which is always appreciated. I brought my car back in summer to check the engine code of P0011, the code indicated a problem with camshaft position sensor, so I bought the device myself but, the staff here told me that it is a problem of oil and the old (just recently added) oil should be removed and replaced by their oil. (Which didn’t make sense taking that the oil was new) so I paid $210 for that service. After a while and after the same code kept appearing and disappearing I took the car back to Midas, this time they told me they will replace the camshaft sensor which they didn’t do in first place, what disappointed me is that they didn’t accept the sensor I bought saying that it wasn’t the right one and they place their own and charged me $180 again this time. This was once my favourite mechanic but not anymore.
Very helpful staff, they fixed my car tyres pressure instantly free of charge without Appointment..even though they installed missing tires caps from there own stock also free of charge. Thanks Midas.
I went in for an oil change and new I had an exhaust leak. But then to find out what else was wrong with my car they were all so friendly. Very professional. Gave me suggestions. Had them fix it and so happy. And just ordered new tires from them. Quick to get my car in and out. Will always go to them. Princess st location. So to the staff thank u all so much for being so nice. Look forward to future business. I appreciate all of u.
Amazing experience thank you again.
This particle day they miss diagnosed the problem with my vehicle, which would have cost me thousands of dollars. Instead I went to the dealership and cost me just a little bit over 2 hundred dollars.
YESTERDAY A FRIEND'S CAR BROKE DOWN ON THE HIGHWAY, NO OIL IN ENGINE, FORCED TO WALK 8 KMS , TERRIBLE SERVICE AFTER THEY DID NOT PUT THE PLUG OR FILTER ON THE VEHICLE CORRECTLY. FAILED TO CHECK THAT WORK WAS DONE CORRECTLY. PERHAPS THEY SHOULD STICK TO MUFFLERS !
(Translated) I highly recommend Midas Saint-Hubert! The people are very helpful, kind and professional. Quality service! They do everything to help and satisfy the customer. thank you (Original) Je recommande vivement Midas Saint-Hubert! Les gens sont très serviables, gentils et professionnels. Un service de qualité! Ils font tout pour aider le client et le satisfaire. merci
By far the most superb service I have ever received from a vehicle servicing company. Fast fast fast and very professional and friendly; pricing is market average! Filled out the appointment form the night before, the next morning Dale called and I brought my truck in and in 5 hours it was ready! I had requested about 5 items for attention for servicing. Thanks midas!
Always great service and good prices.
Great service, easy to book, and fast and thorough.
Fast service, accommodating to your needs and best price in town. Thanks for the emergency help guys.
I have been through a lot with the staff at Midas with various car repairs, but I always trust their judgement and recommend all my friends to go to Midas at 1688 Main St. in Vancouver.
Got 4 winter tires in a price of 3. Stayed only for an hour to have it changed. When I called to book an appointment, the winter tires are even cheaper than expected. Got the wintersforce2 and it's amazing.
We are so thankful that we priced checked with your Langley location prior to having brakes and a battery replaced at the BMW dealership. Your quote came in 50% LESS than they gave AND your pads have a lifetime warranty! Thanks for being an honest place to have work done!
I paid $73 for a synthetic oil change which I was told would take 30 minutes but instead took 1 hour and 15 minutes. The person who works here on Mondays is not very helpful or respectful, he swears a lot and made me feel very uncomfortable. My appointment was at 2:00 and they asked for my keys at 2:30, so not punctual at all.
(Translated) Takes the time to communicate vehicle issues and always waits for approval before repairing (Original) Prend le temps de communiquer les problèmes relier au véhicule et attende toujours l'approbation avant de réparer
Good fast, honest work!
A helping hand dealing with a cross country break down. The great team got my Mazda Truck up and running quickly after being towed in from another local dealer. Other major dealers in the area could learn a lot about Customer Service from the Midas team at this location. Great work at a fair price.
Awesome customer service
simply the best in town. Rob amd Mike you guys rock!! thank you for the patience after several wrong parts i have sent from Toronto. (2005 Subaru Legacy GT clucth replacement.)
Winterized my car Quick and efficient
Oh...my god! Fantastic friendly service, very fast, super efficient. I'd give 6 stars if that was an option! I honestly lucked out so much that these amazing guys are open so early and are so eager to help! Thank you!!!
Good people descent prices
l love taking my vehicle to Midas. l get oil changes done there, they have a great staff who know what they're doing.
Great service with my brakes. I would recommend this location.
Nice service and convenient place to do your car maintenance.
Went there last week for annual checkup. Despite the contactless process, I found it not hard to communicate with people there by phone. I dropped the car off in the late morning. Antonio called me around noon to let me know the condition of the car and the cost of the potential services. Then I got a message in the early afternoon saying I can pick up the car. I’m not a car person. But I do find my car so much smoother to drive after the service, and my friends confirmed that the price was fair. I think I’ll continue to go there for my regular car maintenances in the future.
amazing service from Savannah!!!
Excellent team and friendly group.
Was sad to see Dundarave Motors close but Chris and his team at Midas are great! Fast, friendly and trustworthy.
Amazing service! Booked online for the same day afternoon and got a call almost immediately that they could fit me in earlier to try and resolve the laundry list of issues with my car. Drop off was a breeze (even with COVID). Turns out my car shouldn't have been working. Have you ever seen spark plugs without a ground? Me either, but my car had several. And two of the coils were completely shot. My day hit the fan just after dropping the car off, and they were super accommodating. Offered a variety of solutions at different price points. Highly recommend. Had previously taken the car to a shop attached to the dealership where I bought the car and they said NOTHING about the major issues with the car. Guys a Midas were great! Can't say enough about my positive experience.
They were happy to answer my questions and explain my options.
The people over at Midas Orillia are the best you are going to get.
Upfront with costs, quick service
I went in simply so they could verify why my check engine light was on. They found the problem right away and actually said they could fix it on the spot without an appointment. I was pleasantly surprised by their professionalism, dedication, and kindness to their customers. I just moved to Lachine and have found my garage! :) I highly recommend them.
Great service. They spent time on the phone with us when we were pulled over on the side of the road with smoking breaks (mt Washington’s fault). Our brake pads were replaced for free under their one year warranty. Will use again!
My muffler fell on our way to a big family gathering. I tied it up with a long USB cord and used Google to tell me who was open. They were the only place that would be. I get there and there is already a lineup but we were out of there in such a short time with no up selling. While not a kid friendly place my 3 kids did keep entertained with the butt load of magazines they have and candy dispensers.
Dishonest practice, the guy on the counter after coming to know of my circumstances only took undue advantage, when I had to drive to Toronto on a Friday evening and all other inspection workshops in the city were fully booked for a week. I needed safety inspection certificate for my car, they lied to me that a minimum of 3mm brake shoe thickness is required to pass the certificate, whereas the regulation in Ontario requires minimum of 1.6mm brake shoe thickness to pass the safety inspection. Realizing I had no choice at that moment, they over charged me $560, unnecessarily forcing me to replace my four brake shoes. I had to cancel my drive to Toronto and see Canadian Tire next day, following which I contacted my lawyer. When I went back to see these guys next day, they would force me to leave their premises, and when I confirmed of my intentions of taking legal action against them, they offered to replace my brake rotors free of cost. These people fearlessly lie on your face while looking for exploitation opportunities. This was the second time I have had a bad experience with Midas, I urge everyone to check with Canadian Tire, Dealers or any other private workshop, or else scrap your car then letting these guys touch it.
excellent service
Excellent service and very quick repairs. Took the time to explain what had happened and what repairs they were doing. Very pleased! Thank you!
Had an on going issue with my car. They found the issue and fixed it. Recommend highly.
Fair, honest and quick! I had brakes done for a very reasonable price. It was a Saturday and they didn't rush me or make it seem like the work couldn't be done.
A big hats off to these guys. We were in dire straights when our trucks 4by locked up in low. They fit us in on a saturday with no notice. Luckily it was a simple electrical problem. But the friendliness and the fact that they went over and above what i ever expected last minute was so refreshing. I highly recommend this place to all. Thanks midas
(Translated) the worst garage I have ever seen ,,, they made a change of disc and brake pad ,,, the brand new car makes a deafening noise by backing back ---- in addition they try to me sell services that I do not need ---- in addition the prices are VERY CHEAP (Original) le pire garage que je n'ai jamais vu,,, ils ont effectué un changement de disque et de plaquette de frein,,, la voiture toute neuve fait un bruit assourdissant en reculant en arrière ---- en plus ils essayent de me vendre des services dont je n'ai pas besoin ---- en plus les prix SONT TRES CHERS
Just had my brakes checked. I appreciate the honesty of not needing them replaced at this time. Great job.
Good service but expensive and takes time
Outstanding service during peak winter tire season. Staff was great, listened to my issue and were able to accommodate me, I'll be very happy to bring my car to them in the future!
(Translated) Expensive ... $ 125 for a change of oil (Original) Dispendieux ...125$ un changement dhuile
Update: Originally I was unhappy with the tires sold to me. Mike, the owner, sold me tires I didn't want. I specifically asked for all-weather tires and received all season instead. If you don't know the difference, one is built to handle winter terrain as opposed to not. Well, I confronted Mike about it and he told me he would make it right. When I showed up at my appointment he had two sets of tires waiting for me. He advised me about the tread and that the new tires I could choose from would be well-equipped for our needs in Saskatoon. Taking his advice, I picked the set of tires he said would accommodate my needs. Fast forward to today, I am changing my 5 star rating to 1 star because the tires I have, recommended by Mike, are not any better than the used tires I previously had on my car. I'm out $700 because this shop sold me terrible tires that slide just as bad as the old tires. I wish I had just went to a more knowledgable shop that either sold me what I asked for or at least was honest about the quality of tires I'm buying. I would not recommend this shop and advise others to look elsewhere for tires.
Exceptional customer service
Great service! If I lived in Langley they would be my regular shop. My car died and they gave me a free test and quote, even charged the battery even after I said I would get it towed back to where I live and not use their shop (simply because of location). Highly recommended, and Sam is great!
Great experience here. Got my new winter tyres here. The cheapest in town. Teena was very knowledgeable and the tyres are perfect. Got the tyres stored for free too. The best deal in town. Amazing ????
Well experienced staffs
Awesome! They went beyond the service we asked for.
Well it's been quite a while since I've used this shop. Used to get my regular maintenance, alignment and change overs done until one incident. Just bought the car and was getting a once over. A problem they stated was potentially going to cost thousands of dollars and may not be worth fixing. Drove the car home and did some research over the next few days. Long story short, it cost me $200 in parts and 3 hours of my time to fix it myself. Had they looked into it just a tad bit more they could have found the problem and done the repair at a fraction of what they thought. Problem solved and the car is better than ever! I do miss the guys and always had great service from them. Maybe time to revisit.
(Translated) Always effective and trusted! A big thumb in the air. (Original) Toujours efficace et de confiance! Un gros pouce dans les airs.
????????????????
Look no further when it comes to professional service for your automotive needs! The Store Manager Chris is great to deal with and got my car back to me the same day as promised at a great price. No need to shop around as I trust him and his team!! I've recommended lots of people to go see him as I know that they won't be disappointed. Give him a call to see what he can do for you!!
Awesome place
Fast service, friendly staff, reasonable prices.
The team in this place is very comprehensive and friendly. Made my oil change in this place today for the first time, and I'll definitely come back again and booked an appointment so far next week because the prices are reasonable and work is good. Thanks guys for the great job you're doing. Definitely recommend with 5 Stars
Great service: informative and friendly. No BS fees or costs.
Closed when I need them and they said they were open
Took my 2020 Mustang GT for Borla catback installation. Got me in and out with a great fit and finish. Typically use them for repair so this was a nice change.
Fast and friendly. Tires swapped and oil changed in under an hour and was able to get an appointment in less than a week. Really reasonable pricing compared to Mr.Lube (double the price for the same services). Will be back!
Well . . I was pleased with the customer service . And I seemily got the things I needed . But after getting one alighment done and in less then a month I lost 2 good tires . I had it touched up to find that's it's still not realigned properly and its visible when you look at it . So now I'm back where I was having to pay for another alighment from someone else as I cant seem to trust it will get done right there and I dont want to make a career out of getting my alighment done . It's a big deal when you got to travel 1600 k and this is holding a guy back .
Great service. Pete the owner is honest and fair. I drive out of my way to go to a mechanic I can trust.
Polite. Too expensive, so didn't purchase their services.
Good services garantied!
Thought it was just for the killer oil change price, but since coming here, my car has never been happier. Great prices, friendly advice and help and these guys really know their stuff. There's more going on in here than it looks, stop by and check it out!
Fast service ,price ok
Let them just do your oil change and muffler that's all they're good for if you have a Japanese car go to Japanese dealers to have it fixed and inspected these guys clearly don't know what they're doing if you want to spend your money stupidly go to MIDAS take it from me I spent an arm and leg there and the owner laughed in my face
Very quick with New Tire purchase delivery. Highly recommended.
Quick, professional, & reliable service
Very friendly. We were visiting the city and had some car issues plus a broken window. They vacuumed the broken glass and took it to a glass place to get it covered without us asking them to do so. It was over and beyond what they needed to do but they still did and we were very grateful. Plus they got our vehicle fixed and ready much sooner than the estimated time. Very grateful for this friendly trustworthy mechanic shop.
Great service. They are polite, accomodating and reliable. I am their customer for life.
Very friendly and busy
I bought a used Ford Escape off Craigslist and the Air Conditioner wasn't working properly. Brought it down to Midas and they recharged it for free but it still wasn't working so we made another appointment to have some parts replaced - my AC works great now right in time for the big summer heat wave. Great service, I liked how they called when the parts were in and provided a quote with parts and labour before the work started. I'm pretty sure I spent less at Midas than I would if I had taken it to Ford. Also got an oil change and was pleasantly surprised to get a full, detailed inspection along with it - I will be coming back to get my sway bars looked at, this will be my go-to shop for future automotive needs. Thanks!
Excellent service and reliable staff work was done quick and efficient as promised I will return with my vehicle every time I need work done and I highly recommend you do the same
I called and booked an appointment for a vehicle diagnosis scan and they didn't even do it they just did a free look over at what could potentially need to be fix. And then argued with my dad and I that we didn't know what we were talking about. Very rude and extremely terrible of the customer service
Excellent place to get oil change and whole service of your vehicle. Awesome!!!????
(Translated) Always pleasant as an experience I have been a customer for several years ... competent and professional staff I recommend this place (Original) Toujours agréable comme expérience je suis client depuis plusieurs années ... staff compétent et professionnel je recommande cet endroit
I just bought a 06 Honda Accord and the exhaust flange behind the second catalytic converter broke off. I called Midas and they had me booked in only 2 days later despite it being tire season! They gave me a very accutate quote and had it done in under an hour. Tremendous customer service and very friendly staff; the welds looked better than factory!! All in all I was satisfied beyond expectation and would reccomend to anyone!
We take our car to Doron's but I figured since I had a coupon for Midas, they could handle doing a simple oil change. It says Express Oil Changes, and had I been to Oil Changers before I figured it would only take 20 minutes tops. Our car went in soon after arrival at 1:15pm. It was suppose to cost a max of $37 as said on the coupon but I ended up having to pay for a broken oil filter cap that I know the employee had broken. I had the vehicle saftied by Doron Auto a week prior and know there was nothing broken or wrong with my car. Upon completion they tried to tell me I needed a new belt as well as break work and an allignment. I had an alignment done two weeks prior as well as new tires. I ended up paying Midas almost $80 for what should have been an easy oil change. I left there almost 2 hours later and went stright to Doron's where the owner called Midas and asked why they told me I needed an alignment? They told him they reccommend an alignment with all oil changes. Midas employees work off of commission. We will never take our vehicle there again .
I am so happy I have found Midas on Main Street. The staff is very friendly and the customer service is outstanding. Particularly, Antonio has gone over and above to make me feel confident in their work as well as their honesty. They are very transparent with their work and do everything they can to solve problems. The mechanic working on my truck - Brian (I believe) also has done outstanding work, even providing old parts he has in his stock pile to repair random things on my truck. Can't say enough how pleased I am with the service! 100% recommend using Midas on Main St!
They tell you what you need and don't mess around. I have not had a bad experience with these guys
Amazing service! Kind and helpful staff. Thanks Midas Lachine!!
Service and staff were excellent. The waiting area's air can get very polluted, to the point you need to step out. A&W is next door and they will come get you there when your car is ready.
I have been bringing my and my parents' vehicles here for years. They are knowledgeable, professional, efficient, and communicate readily with clients. They have always been great at communicating what needs to be done and give the details. On the latest visit, I asked them to test the battery as one of the technicians at the oil change place I went to said our battery needed to be changed. I took it here to get a second opinion and Midas said the output was a little below normal but not yet in need of replacement. They recommend we bring it back before winter to have it checked again. I highly recommend this shop for their honest and open communication and knowledgeable and skilled mechanics.
Great service. Affordable prices.
This Midas consistently goes above and beyond to help me fix my car, educate me about what is happening and get me the best price. Every single one of the staff members have been nothing but extremely nice and helpful. I know that I can trust these guys with something as important as my vehicle. I've never left there anything but supremely satisfied.
My car was in and out very quickly. Service on vehicle was great. The customer service was amazing and the environment was calming.
Midas has always given my daughter and I great customer service. I have had other shops try and take advantage of me since I am female. Not midas. They are awesome and we will continue to get our vehicles serviced there. Thank you tracy, rob and staff!
Booked an oil change for 9am, with a coupon for $39. Oil change took until 10:30, and cost almost $100, with no additional work done. Definitely won't be coming here again.
I haven't been here in a while but I used to bring all my vehicles here for service
These guys always take me in when I'm in emergency situation with fair pricing. There are many mechanics in the area but the friendly customer service is what makes them superior in my opinion.
The staff is very helpful and friendly. Prices are the best in Peterborough.
Horrible
The guys at Midas are straight up Ferry are not out to screw you over if there's any issues they are honest and straightforward and very informative on what needs to be repaired or not and their prices are extremely Fair
Great job thank you!!
Awesome service and friendly too.
Good service
Didn't end up getting car serviced but waited for almost 1.5 hrs before they told me.
Great service centre.
(Translated) Good service (Original) Bon service
Jarrod and his team did a great job looking over a used car my daughter was looking at purchasing. They gave me a detailed list of what need to be done right away and what could wait. The staff was very professional and courteous. Thanks Jarrod!
Professional and helpful.
They took care of my car the way they said they would. I have been there twice now and would trust them again.
I've been taking my car here for years. The owner and staff have a high level of integrity which is rare in the car repair business. They are knowledgeable and honest and super friendly.
Offer free quotes. Reasonable price. Cons: super crowded and chaos parking. They need to reorganize their parking lot or upgrade their facility to accommodate more vehicles.
The staff at Midas treated me with professional and courteous service and dug deep to find the tires of my choice,got a call a few days later to say they found what I was looking for.Nice job Midas and a big thank you to Sara.
Always knowledgeable and friendly.
Avoid these guys at all costs Rip you off without blinking an eye and smiling all the time Especially if you are a women
Not really what advertised
Very nice people.
I was never at Midas and I never called Midas
(Translated) Very good service prices are very affordable (Original) Très bon service les prix sont très abordables
Excellent service - i had alternator problems a few blocks away and the manager walked with me to my car to limp it in to the shop no charge. Staff is friendly too. Thanks guys!
Love it nice people plus my dad runs the front
(Translated) Super patient with good customer service Bruno duhaime is very very good and very kind he put me in trust super wow (Original) Malade super de bon service à la clientèle Bruno duhaime Est très très bon et très gentil il ma mis en confiance super wow
Absolutely great service! Cant recommend them enough. They are very efficient and do great work for a good price. They are also very transparent about the issue and will show it to you as well. Thank you so much for your help!!
Other places wanted over $1000 to fix the leak in my late model SUV exhaust pipe. The crew at Midas Hammond Bay Road fixed it for $100. Made my day. Nothing better than a service company that gives you options matching your needs. Thanks Spencer, and crew.
Great service and even better work top notch
5 start customer service. Honest and helpful staff specially Mr Craig. He is highly professional, honest and knows what customers want. Highly recommended
I would highly recommend it
Best service in thunder bay. I had emergency. And they helped direct full heartedly. They welded my broken rod and drilled the arm and gave free nuts and after all charged me nothing just a big smile and a wish to drive safely. Hard to find such team and shop. I will give 5 stars ????
Friendly staff and good service.
Best place in town to get work on your car done.... Very honest!
i would not recommend this location.
Called for a quote. Looking to get my a/c recharged. Said she couldn't do it. And suggested I should "call around" when I asked if she knows anyone in town who could.. What do you think I'm doing?
Great people Great service fair prices.
Free estimates
Great experience and professional work, highly recommend them.
Jerod and his staff are friendly and efficient! Great customer service!!
Excellent service. Friendly and accommodating.
Amazing service! I came here for my out of province inspection and was fully prepared to be taken advantage of but they were absolutely phenomenal and the best price around! HIGHLY recommended!
Clean and priced right
Tony and Pete always provide excellent customer service. The guys are professional and speak to customers well.
I recently got some service done at this location. It was my first and definitely not my last visit. Thanks for everything guys! I look forward to working with you in the future...oh and thanks for not feeling like you were hosing me lol
Big shout out to the Midas crew. They twice (2 different cars) fit me in on very busy days and did great work at a more-than-fair price. Plus, they're friendly and helpful, and not at all pushy. They've earned my repeat-business.
They do good work. And they won't sell you stuff that you don't need. Prices are reasonable. Sam at the front desk is friendly and knowledgeable!
On the expensive side but so is every other quality mechanic shop. If you have the money and you want your problems fixed and done correctly, this is a good place to go. Just make sure you're willing to leave your car there for the day.
Amazing service! If you are looking for quick, quality, 5 star service, these guys are it. On my drive from BC my muffler came off. I Called the St.Albert Midas and they had me in by the same afternoon. They understood my car was old and on it's lasts legs and I was not wanting to put too much into it. They fixed up the needed piece plus pointed out(literally took me in the shop and showed me) my serpentine belt was cracked and could go any time(it was cracked almost all the way through). I have no doubt this would have broke on my journey home and could have caused me a lot of grief. They had the part there within 20 minutes and fixed up in no time. Thank you very much for being thorough and taking the time to explain the problems with my car and which were urgent and which were not. I will never go anywhere but Midas(wish I could use the same crew!! ).
The service i received at Midas Langley was excellent. I went in for squealing brakes (when i backed up in my Jeep,) and they inspected the brakes for free (got an appointment,) and then showed me the part (a pad was indented a bit) They proposed the solution of (sanding it to make it even, and cleaning it up) as well as the other brakes cleanup, service and lubrication. It was a much more economical measure, than a total replacement of pads - which would of cost me in the hundreds (they let me know i had alot of life left on the pads - 8mm to 10mm yet..) so not time. Cost was just around $140 taxes in> A great deal and i find them trustworthy and very helpful. I will be back. Keep up the great service, and particularly impressed with the front desk advisor.
Good people and great customer service!!! They know what they are doing!!! Highly recommend these guys.
Picked up a screw in my tire and Midas was near. Called and the took me in right away. The technician pulled the screw and fortunately it did not penetrate fully. They could have easily scammed me but were totally honest. Honesty hits a home run every time. I'll be back to Midas when it's time for new tires and brakes.
Great service and quality parts from a top quality team what else can you ask for?
(Translated) If I could put 0 I would do it. They changed my brakes back, when I came back to tell them that the problem persisted they told me we had to change my brakes before that had been changed two months earlier. When I mentioned that my brakes were new they told me that the problem was behind the wheel and that if I could not drive it was not their problem. I went back to see my former mechanic who had changed my front brakes and he showed me that they had over-tightened my rear brakes which caused my front brakes to overheat. When I went back to Midas to explain what the mechanic had told me, they started shouting that I had said that they did not know how to do their job and that they were liars. have never said. When I asked to get off my car so that I could go they told their mechanic: Put the wheels on it and get it crisscrossed. And I quote! Worst experience of my life! For the price he charges he could at least offer a good service! P.s Bruno will take a course to know how to live! (Original) Si je pouvais mettre 0 je le ferais. Ils ont changé mes freins arrière, quand je suis revenu pour leur dire que le problème persistait ils m'ont dit qu'on devait changer mes freins avant qui avait été changé deux mois plus tôt. Quand je leur ai mentionné que mes freins était neuf ils m'ont dis que le problème était derrière le volant et qui si je savais pas conduire c'était pas leur problème. Je suis retourner voir mon ancien mécanicien qui avait changer mes freins avant et il m'a montré qu'ils avaient trop serré mes freins arrière ce qui a fait surchauffer mes freins avant. Quand je suis retourné chez Midas pour leur expliquer ce que le mécanicien m'avait dit, ils ont commencé a crier en disant que j'avais dis qu'ils ne savait pas faire leur travail et qu'ils étaient des menteurs ce que je n'ai jamais dis. Quand j'ai demandé de descendre ma voiture pour que je puisse m'en aller ils ont dit a leur mécanicien : Met les roues là dessus et sort ca au plus criss. Et je cite! Pire expérience de ma vie! Pour le prix qu'il charge il pourrait au moins offrir un bon service! P.s Bruno va suivre un cours de savoir vivre!
I had a rattling sound under my car and Dueck estimated it would be a crazy amount to fix it. My good friend suggested his friend at Midas would look at it and it'd be much cheaper than that. I left my car with them and when I returned they told me it was no charge at all. they found it was a small clip that had come loose. Required no work at all. Not only were they very nice people, they were obviously honest. That's not easy to find in that business. They have no idea that such a simple honest act can make such a great cause for their business. I highly recommend them because they've shown they are very trustworthy. Speaks volumes. Thanks guys!
Brought my truck in for a routine differential oil change , the oil they put in the first time caused the back LS Diff to shudder. So they put the exact same stuff in again and it had the same problem. So after that they said I had to book a new appointment which was over a week away. So I did my own research and figured out the problem . Won't be taking my truck back there
Staff is very friendly, pricing is reasonable and affordable, they don’t over “work” the car for extra profit, just offer the best service for what is required. Would come back definitely
In and out for my oil change in 20 min!
They are efficient and friendly.
Travelled to Thunder Bay for the weekend and was having brake issues on a Saturday. Took in the vehicle to check it and made time in their busy day to fix the problem so I could safely drive back home the next day. Friendly knowledgeable staff.
Had to get a pulley replaced, and because of circumstances, I was unable to do it on my own. Price was a little steep for the installation of a small plastic part (and new belt I suppose) but I didn't have much other option. After everything was done, I noticed my belt came off again, I returned, and the mechanic dropped what he was doing to see what happened. There wasn't much of a fix so he realigned it and sent me on my way, about 20 mins later I get a call and the mechanic had an idea to keep my belt aligned and asked to come back down. He tightened up my assembly free of charge and we've been good since. The dudes down there are super cool and would absolutely go there again. Thanks for thinking of me long after I had paid the initial bill.
Very dishonest and unethical. After paying for an oil change and tire rotation i noticed the tire rotation had not been done. When i called them on it, Chris, the manager and Wesley the mechanic insisted the tire rotation had been done. I pointed out that one of my wheels had a broken center cap and had not changed location and had obviously not been rotated. They then both lied to my face and claimed they had swapped center caps so the appearance of the vehicle matched to when i dropped it off. Are you kidding me? This is not how a return customer should be treated and is by far the worst customer service i have ever experienced.
They handle our work trucks. They give us pretty good service, pretty honest, good customer service
Amazing service, a lot better than Honda. Stop going to dealerships and come to Midas.
(Translated) Excellent service, diligent, courteous, thanks to Bruno! (Original) Excellent service, diligent,courtois, merci à Bruno!
(Translated) Impeccable service! (Original) Service Impeccable!
St.albert chat on facebook has a horrific review of this place. It's a must read
Very polite and funny front staff. They did exactly what I was there to get done and nothing more.
I took my car in to get the brakes replaced. They seem to have done a great job but did not mention I should get the tyres re-torqued after a bit of driving. Overall, however, the staff were really great and they seemed to care about my car and my safety. The manager, Jarred, even allowed me to come after hours, as he was working late, to diagnose my check engine light to ensure it was nothing major. Their customer service was appreciated!
Staff very polite and explained work very clearly
Got work done super fast when I was in a rush. Super skilled mechanics.
Braden Hughes defined what customer services really means. Visited for an oil change and came out learning a lot about my car's safety concerns that was overlooked by previous shops.. Thank you Braden you have my business!!
(Translated) Really a nice win and super honest (Original) Vraiment une belle gagne et super honnête
Customer service is so bad
Disgusting, absolutely disgusting. Over priced labor. And when working on your car they nit pick and try to find any little thing to try and scam you to fix. Also their price quote for a muffler is horrendous, fixed price? How does a 140$ muffler part turn into a 400$ job? It's 1 hour labor max.. not even.. on top of that they have a sloppy appointment booking method. And horrible staff.
Great services to all makes & models, my family and friends also reply on Midas to Service our Vehicles Needs, Never a problem, always quick & professional, Thanks Midas Team!
Great friendly service
Not bad service
Saved my A** with no appointment in and out ,well priced and friendly staff
I had my front brakes completely replaced with new calipers also. They did a good job and were fairly quick about it. I found the price to be a bit high but it was done right. Thanks Midas
I am not happy with their service. I went there for oil change and inspection. They called for replacing the rear left brake bulb and I accepted. A day after I had my care all the rear left bulbs went off, so I went to another shop and fund the Socket holder burned out because they replaced the bulb without checking the Socket! Again this is a day after their inspection. I noticed issue with my car (1999 Chevy Malibu ) I searched it on Youtuble and it was subjected to replace the PCV value . I opened my car and inspected the PCV valve and fund the Hose part of the PCV valve was completely damaged, so I bought the part for 6$ and replaced it myself . I Pied for Oil change and Inspection, but tell me what type of inspection this can be?
I've used this Midas, as well as the one on Albert Street North. Both have good prices, and did the work within the time they said they would. Friendly staff as well.
(Translated) Excellent service and free courtesy car! (Original) Excellent service et auto de courtoisie gratuite!
Middle of the road
(Translated) Impeccable service at every visit !! Always honest, always courteous. Thanks to Bruno and all his team. (Original) Un service impeccable à chaque visite!! Toujous honnête, toujours courtois. Merci à Bruno et toute son équipe.
Fantastic service. Im just in town for a week and tyler the manager delt with me and he was amazing. You can tell he really believes in costumer service. He was honest and straight with me, with what him and his techs thought was wrong with my car. I would absolutely recommend the service here anytime.
I showed up for the appointment i re booked and they didnt have me booked in! I went somewhere else and paid more and got a courtesy car. Gate ave services is way better
Fantastic service all the time
As a young university student who doesn't know a lot about cars, the service at Midas was such a blessing. Jesse was not only super friendly and exhibited amazing customer service, but I also felt like he was genuinely looking out for my best interests. When telling them my budget, they worked around it to find me an amazing deal, which I really appreciated. They also kept me updated every step of the way. So, while having your car not start is not a fun experience, Midas did not add to the unpleasantness. Thanks!
Great service and friendly staff
Absolutely great service and matched competitors prices
Great service and friendly staff.
Took my car in expecting a $500 bill for a bunch of work I didn't need. Turns out that the problem was a couple of pins on my front callipers that needed replacing: $220 in the end. They were ready for me when I arrived, the service was prompt, and best of all they didn't try to sell me a full brake package and four new tires. I felt like I got value for money. So I'll be going back. Thanks guys.
Jessee and John went above and beyond today getting my breaks done quickly and getting us back on the road in only a couple hours. Totally recommend! Look no further for quality service and friendly staff. Ty
Excellent service. Done well before they said they would be done.
Amazing staff very reasonable pricing for professional service large comfortable waiting area tv fireplace free wifi
Service is good but need courtesy car, if they like to charge expensive prices
Had such a good experience dealing with Jason, the new owner. He walked me through all the options, didn't push into upgrades, and helped make sure I was educated and informed about the choices I was making with regards to my brake system. Will only get my car done here from now on!
Very friendly staff, got right to the point of what was wrong with my SUV he was very thorough about what needed to be done. My breaks and my calipers and rotors were fixed in a timely matter. Thank you so much midas your the best⭐⭐⭐⭐
Just had another great experience with Midas. Brought in my older model Mitsubishi SUV that was exhibiting a rattling sound and they provided a quick inexpensive fix. They give you what you need and not something that can cost much more. Honest service is appreciated.
I went in because I had a leaky Right Caliper. The advisor told me I need all new brakes just to drive it home and that I should scrap the car or pay 1000$ For the full set . I asked if he could put new brake pads on, fix the leak and refill the fluid So that I could get home .. he told me no because that’s dangerous .. Then proceeded to let me leave with no brakes at all, which was clearly a Safer option (sarcasm) . an hour of time wasted .. they try to sell you things you don’t need just like the other reviews before me said. *My advise is choose an independent shop where you get to talk directly to the mechanic
After I waited a hour and a half they told me that they can't replace rounded bolt from oil pan and they said that they didn't want to spend a time for it, This means the money more important than customers service
Love it. Great service and people
(Translated) Dishonest and expensive ($ 1500 for a exhaust system when a small part could have been welded / replaced. Take advantage with women and people who know little about it. 4 shocks to change on a rider 2005 with to barely 55,000 killos and they were still like new .. Radiator flush and they put a ratio that would freeze to -10c, a chance I checked otherwise the rad or the pipes / freeze plugs would break and it would give them other work .. I heard many other stories too. (Original) Malhonnêtes et cherrant (1500$ pour un système d'exhaust alors qu'une petite partie aurait pu être soudé/remplacé. En profite avec les femmes et les gens qui s'y connaisse peu. 4 shocks de changer sur un cavalier 2005 avec à peine 55000 killos et ils étaient encore comme neuf.. Flush de radiateur et ils ont mis un ratio qui aurait geler à -10c, une chance que j'ai vérifier sinon le rad ou les pipes/freeze plugs aurait briser et ça leur aurait donner d'autre boulot.. J'ai entendu bien d'autres histoires également.
Our experience with Midas started out so positively. The mechanic looked at our car for free and tried to fix it on the spot without charging us. But he wasn't able to so we had to make an appt. When they called and said our car was ready they said it was an extra $250 over what they had quoted us. And turns out it wasn't actually ready until 2 days later. When we went into the shop hoping for an apology for the extra cost and delays we were met with condescension and lack of caring. A simple apology goes a long way. The mechanic and manager were nice but the person we dealt with most left a bad taste. We won't be going back.
Great service and price. highly recommended
Once again I find myself in need of an oil change, and thankfully I was home, and not on the road somewhere. This time mind you, I was informed my back breaks were ready to be replaced. Now let me say I have driven over 250,000 kms in the past 4 years. and my career takes me all over the continent. Bottom line is this is by far my favorite shop. Coming from a guy that sees a lot of operations all over North America. Truly a pleasure feeling like a part of the family!
It was good service. I get the oil change there every now and then. Though its a little costly venture yet its good in terms of the free tire roration you get and the courtesy check of your vehicle. Sometimes , they send you the discount coupons in mail too.
Great customer service and knowledgeable staff
Excellent service. Friendly and helpful.
If I could give this place half a star I most certainly would. Little over 2 years ago I took my car to them to diagnose why my check engine light was on. They found the problem and "replaced" the sensor. 2 weeks later, light comes on again. Long and short they replaced the wrong sensor. Fast Forward to today when I took some tires in to be swapped, and in the process they stripped a stud and broke another one off. They would not do anything to compensate me for the damage caused, or to setup a day for them to repair the studs free of charge. This location is absolutely awful, its safe to say I will never return and continue to tell anyone I know of the poor service offered by them.
Great customer service. Very knowledgeable staff. They went obove and beyond to help out my son which I was very impressed and grateful. Thx guys!
They helped us out in a pinch we broke down heading to the ferry and they took our car right before closing and even though they didn’t look at it that day they looked at it the next. We were coming back the following week so we were still able to catch the ferry we planned for (we almost missed it) because one of the mechanics had a few spare minutes and offered us a ride! The car was fixed up at a affordable price and ready for us to pick up when we arrived back the next week!
Awesome people and clean friendly area for customers. The advisors are great at explaining what needs to be done and what can wait.
Absolutely very transparent and very courteous service and everything finished with in the estimated time. Keeping chairs in distance for customers , complies everything with covid regulations, makes it more comfortable
Very reliable servicing! Been going here for more than 5 years now, never any issues or unpleasant surprises. I’ve never felt that the team were trying to upsell or perform a scope on a car that they didn’t believe was necessary. They have my full trust!
Really impressed with Midas and the work they do. Jessica is always so helpful and upbeat. We have had great service since we started bring our vehicle there. We will definitely keep going.
This rating is based on my previous visit alone, which is sad because my previous 3 visits I would rate at 5 Stars. Brought in winter tires on rims for a change over, and added an oil change and transmission fluid change. Was told it could be up to three hours long, ended up taking five. That is annoying but ok I'm a patient guy. I made the mistake of not confirming costs and details at the outset, in part because I've received outstanding service here before. Got the bill simply presented as a total from a guy who barely acknowledged my presence. Most places give you a breakdown right? So I asked to see it itemized, as it seemed high. He had the tire changeover wrong, charging me about 4x the cost, to switch without rims on both sets of tires. I had rims on both sets. So, I have no idea if this dude just tried to pull a fast one, tried to skip the itemized bill so I wouldn't notice, but I don't care, its the perception that he might have. Trust lost. Now I'm questioning if he actually changed my transmission fluid and replaced my oil filter.
Went to have my tires stored for the summer. Curteous service.
(Translated) Very good service, very nice staff, works flawlessly. But far too expensive (Original) Très bon service , le personnel très gentil , travaille impeccable . Mais beaucoup trop cher
Awesome customer service and friendly staff!
They have really good customer service and were very honest. I scheduled an oil change because I had driven more than 3,000 kilometers since I had bought my car, but when I got there, they checked my car and said I didn't need an oil change yet. They also gave me a reasonable estimate for some winter tires.
Professional staff that take the time to explain what is wrong with your car. A good place to keep older vehicles running like new.
Shoddy work. Had to go to another muffler shop to fix it. Also made us sit outside in the snow. Would never go back there!
Awesome staff.
(Translated) The best I have ever seen. I now live in the Laurentians and I was very disappointed with the Midas of St-Eustache. No transparency and not very honest .... it cost me a butter with a gentleman at the reception very condescending. Bravo for your good work and especially for your honesty which is lacking here in St-Eustache. I am going back to Lachine for the confidence I have in them. Thanks to the whole team !! (Original) Le meilleur que je connaisse. Je demeure maintenant dans les Laurentides et j'ai été très déçu par le Midas de St-Eustache. Aucune transparence et pas très honnêtes....ça m'a coûté une beurrée avec un Monsieur à la réception très condescendant. Bravo pour votre bon travail et surtout pour votre honnêteté qui fait défaut ici à St-Eustache. Je retourne à Lachine pour la confiance que j'ai en eux. Merci à toute l'équipe !!
Always great service. Fair prices for quality work. No overselling. Honest, good,and skilled technicians. Been coming here for about 3 decades. Highly recommended.
Good service, seemed honest and real.
Brought our Honda CRV in for a synthetic oil change.. and received a full inspection + tire rotation at no additional charge! Plus, we got a great deal on synthetic oil change (way better that at the Honda Dealership). For the full inspection they detected a weak battery, which is true. Our battery is almost shot. But no up-sells or scare tactics. I’d like to thank the team for their honest service.
These people know what they are doing. The price is right and the service is top notch. Give them a try and you won't be disappointed.
Price gouging, lying crooks. Never again. Do not go here! They like to lie about your vehicle and hope you bite on getting unnecessary work done. Absolute crooks.
Was 1 star... Now 4 stars.... I was a very happy and loyal customer for 2 years, untill this week, after I had a front wheel bearing replaced only 3 days prior. Within 1 day, and only about 35 kms.. that same wheel started making noise again, then, it got worse throughout our road trip on the mainland. While we were on our way back home, before the ferry terminal, the front wheel they had repaired started wobbling terribly, and grinding and popping. We could not continue safely. The wheel would have fallen off if we had continued. I believed it was the bearing that had failed. I wish I had been told of the possibility of wheel nuts coming loose. I would have tightened them myself. But I assumed the wheel nuts would not loosen as they did. We were stranded for 3 hours at Walmart trying to find a motel in a sold out city. Finally found a motel, and the next day, we had the vehicle towed to another Midas store in Richmond. I phoned Midas in Nanaimo this morning and asked how they wanted to proceed or how they could help us recover some of the loses. He only asked if I had the wheel nuts re-torqued at 100-150km like the bill says. On my $1200 bill, off to the middle left, on its own, it DOES in fact say to retorque all removed wheels after 100-150km, but I mistakingly did not read that part of the bill, NOR was I told to by the adviser to watch for this THIS. I was given the impression that my wifes vehicle was ready to go and safe to drive when we picked it up the first time. Blame me, blame them, up to you. I guess I should have read ALL of the print, but I also believe it is THEIR responsibility to mention this safety measure to their customers. Its also a convenient way for them to get away with leaving a wheel dangerously loose. He led me to believe that they had done enough by paying for the tow bill and not charging me for the repair. So... I now wonder what they would say if my wheel falls off again, since I was not given ANY receipt or paperwork for this last repair, NOR was I given ANY instruction to have the wheel retorqued... AGAIN. MY ADVICE. . Always read your fine print, and NEVER trust that the work is finished, done right, or that they have given you all of the advice that advisers are supposed to give you. I AM learning how things works. Hopefully someone reading this can learn from my mistake. Hopefully they make a point of mentioning this important safety instruction to future customers to prevent this from happening to someone else. 1 week later..... The owner phoned me to make things right. Very kind and professional. He covered our motel costs. He also said they will try better in the future to inform/prepare customers about this possible, yet rare occurance. He appologized and realized that this situation was avoidable with more communication between advisors and clients. I would considder returning in the future. Thank you Kevin.
(Translated) The technical advisers Jonathan and Francis are real professionals. Because of them, it's now my trusted garage. Well done gentlemen. (Original) Les aviseurs techniques Jonathan et Francis de vraix professionnels. À cause d'eux, c'est maintenant mon garage de confiance. Bravo messieurs.
Went in cause I heard metal scratches on the right rear side. The guys at midas quickly found out that the heat sheald above the muffler was touching the muffler. Fixed the issue and left me with no bill. Very satisfied.
The service was good and they called me before fixing anything, but they really take expensive parts and bill everything they can. 22$ just for changing a battery, since I can do it in like 5 min, isn't the cheapest service in town.(I went to the garage for something more than just a new battery)
Awesome !
Tried to sell me up. Changed oil for a second time at that place. They offer a free safety/general car check with every oil change. First time they didn't find anything. Second oil change and they found that I need an asap wheel alignment. Said that my car isn't safe to drive, a 2019 Kia that's been 90% highway driven. 14k km total. Really?! Of course I waved the offer. Last week went to my mechanic and the dealer. Both didn't find anything when I did tire change and scheduled maintenance. Now guess what. The oil level was about 0.2L higher. Nothing tragic, but a concern. Don't fall for their tricks. Not coming back to this place and 0 stars. Btw, oil change was cheaper at my mechanic (60 vs 85$ Midas).
My first time to try Midas service, good, prompt and professional service, will definitely come back for sure, highly recommended!
Good customer service and repair shop
Friendly and quick
They may have new ppl running business now but a Year plus ago had brake work done, when I got vehicle back, brake line holder missing bolt and they where suppose to insure my brake line didn't rub against tire, ended up doing that part myself.
Proficient, patient and timely.
The staff were very good and took care making sure that the repair was a reasonable cost. Recommend.
Kudos to Midas for having the most incredibly ignorant and rude front counter worker, and for helping me to receive what was quite possibly the single worst customer service experience of my life. Last time I checked, belittling women and claiming I could be arrested for not having my MVI slip showing is not only unbelievably ignorant, its also a fine display of chauvinist bigotry. All of this over an oil change - thanks but not thanks, I will happily take my business elsewhere.
I honestly was a little discouraged when I first saw the average rating of this auto shop but just goes to show that sometimes you can’t judge a place by their Google reviews! I had nothing short of a wonderful experience with the staff at Midas - they were fair, reasonable, and super accomodating. They always gave me a quote that made sure I got the cheapest option - their level of skill also comforted me and I knew my car was in safe hands. Would recommend their services!
Must READ!!!!! Called Midas Princess Street location in a tough situation. I live in Gananoque and work in Kingston. I absolutely hate dealing with anything to do with my car, especially having to rent a car.. so on and so on. It's been a one thing after another kind of couple weeks! Not the case here! Spoke with a kind gentleman who passed me onto his manager Jesse to explain my situation and troubles. Wow! Jesse exuded amazing customer service. Not only was he extremely accommodating, offered to give me a loaner vehicle in the instance my car wouldn't be complete by the end of my work day... He also offered for a mechanic to can get my vehicle, I could pay over the phone, and have my vehicle dropped back off. The issue was explained very clearly to me, no add on sales talk was pushed in my face. Both the mechanics who came to retrieve my vehicle were also extremely pleasant... I believe one of their names was Justin, they asked me what has been going on with it. I like that they asked me personally, instead of just taking it back to the shop and reading information off my file. This all happened very promptly. My engine codes were scanned, I received a call from Jesse. No work was completed prior to our conversation. It was completed and all with me taking zero time off work. I know not all car situations go this way, but I have also had oil changes here in the past and been very happy. Jesse, keep up the great work! I'm sure you can't always make 100% accommodations, but you have no idea how quickly you turned this girls bad day around!!! Thank you Midas Team!
Friendly and quick service
Consistently terrific service from Troy the technician and Dave the GM. Always honest and courteous, I’ve never had a bad experience with my fleet or personal vehicles. Troy is super honest and fast, shows everything that needs attention and even more importantly explains why something shouldn’t be done. I highly recommend this shop for any automotive needs.
This location is fantastic. I was given a reasonable quote. They got me in for the work quick and and finished the job the same day for the price quoted. I would highly recommend this repair shop.
It was as pleasant an experience I could have when my car had to get fixed. I will be a repeat customer.
Chris is an awesome manager who runs a tight shop. I'd bring my family here, trustworthy, fast, honest service. Support good quality shops.
Nice and friendly
Great place to bring your car! Chris and his team are honest and do reliable work. Shop is clean with professional service.
I took my car for Oil change recently. The sales guy quoted $65 for semi synthetic oil change. When it came time to pay bill it had gone up to $85. I asked how come it went from 65 to 85. I was told it's taxes and you know other charges. I paid bill then went to car to check against my other oil change reciepts and somethings didn't add up. First i was charged for 6Litres of Oil when my car is supposed to take max 4.4L. I took the car manual to the sales guy at the front desk and asked why i was charged for 6Litres. He argued and insisted my car a 2002 Odyssey took 5.3 L according to their "system". but my previous bill i was only charged for 4.3 L of oil. He said oh last time they must have forgot to charge me for extra litre. I stayed there for around 10 minutes arguing back and forth about whether the car manual was right to state 4.4L or their own mechanic and system that claim it's 5.3 L. Eventually they relented and agreed the manual is correct and i was overcharged and should get a $10 refund, they then blamed the mechanics for giving them misleading information. Then instead of giving me a refund for $10 they decided to give me a store credit of $10 on my next service. Why would they overcharge me then refuse to refund my money and expect i will go back there again. I need my money back because if that's how Midas treats loyal customers one wonders how do they treat new customers.. i'm not going back there again.
(Translated) Impeccable Thank you midas (Original) Impeccable Merci midas
The girl named Samantha should not be in customer service. She is rude AF. I was calling to ask questions for service and cost. She answered with such attitude on different calls and treated me like I was a waste of her time and she had better things to do. Greg the owner is amazing and his customer service is phenomenal. It is really too bad. Will not be going back as long as Samantha is still there. Sorry, not sorry.
(Translated) excellent service (Original) خدمه ممتازة
they were good had to wait afew but was in an out fast only thing they forgot was good wasnt closed all the way
Estimation is too pricy
Horrible. Quoted $500 for 2 belts, 2 pullies, taxes in. 2 hour job he said. End of the day we payed $740 because they didn’t know it was 2 belts and pullies. Took them 6.5 hours and there was no apology or even any sense of them caring. WORST.
Got my brakes done here. Customer service was good and price was about 20% less than dealership wanted. Got it in quick too.
Good service.
Tina is always nice, some employees should take lessons from her. Watch out for some of the extras, make sure you need them
Highly recommend this Midas! Jean-Francois and his team are the best in the business! UPDATE: August 9, 2016: Just brought my 1999 F-150 in for it's 325,000km service. Awesome service as usual. Jean-Francois was his usual fast, friendly, informative self, and Henry took me back to my vehicle once he had the wheels off to show me some brake work will be needed in the near future. Professional and courteous service all-round! Still highly recommend this location for all your vehicle needs. UPDATE:. Nov 2, 2016: Felicity (what the "F" stands for in F-150) just had another oil change (335,000km) with Jean-Francios and his team. Professional service at a fair price!
Looked at my bill and they added an extra half hour of labor rate and a 45$ fluid top up feee for windshield washer fluid. Service was 4 stars value 1 accounting the extra un noted chqrges
I had an excellent experience through this Midas location. The booking service was easy and they had replied back efficiently. Antonio helped me with booking and Steve is the mechanic that had helped me. Steve was easy to talk to and had explained what is needed to be done and what is the priority at that time. I know a little about fixing cars so I know what they did at that time. The price is reasonable to me. Overall had an excellent experience and will be back using Midas.
When you’re charged a reasonable price for an oil change you always get a little more here. I do appreciate the inspection that helps me decide how to budget and what to work on in the future. I’m a happy Second generation midas customer.
Regularly have my service done here. They are prompt and don't overcharge. Front counter is polite every time. Good service deserves loyalty. You've earned mine.
Just got home from waiting for 2.5 hours, with absolutely nothing done to my car. Had an appointment at 3:15, arrived on time, sat in waiting room for over an hour before they even moved my car into the garage (what is the point of making an appointment?), waited another hour before I was told that nothing could be done today, and that it would take at least another 2 hours for them to fix it. I waited for 2.5 hours, thinking my car was going to be fixed today, and was not told anything differently while I was waiting. Left without saying much, called back to say I wouldn't be coming back again because of that incident, and was told "OK, no problem". Not sure who's fault this is, but this is not the correct way to treat a customer. Receptionist was friendly, and the manager ended up calling me back and left a message apologizing, which I do appreciate, so thank you for that.
Always great to deal with.
I had a seized brake! They did a free inspection. Offered cost effective advise and took the time to explain the problem. Fast, friendly, thorough service. Got my oil changed too as the price was right!! Thank you for the great service. Never fun having to get repairs, but this team certainly made it bearable . Sad I did not get the ladies name at the front desk. She was a ray of sunshine and a wealth of knowledge! A definite asset to the team!!
Being a parent you always worry about them, no matter how big they are. My daughter and her bf bought a vehicle from another place and had nothing but headaches time and time again. She decided to take it to Midas Kingston for it oil change, and they did a look about on it and did a few things for her, explained things, not charged for things. Thank you Midas Kingston for not only looking after her, and not taking advantage of her as a woman....she has my beautiful granddaughter in that vehicle....you have made a life long customer in her and she will be spreading the word, as well as myself Thank you!!
Spencer provided exceptional service
Very happy with the quality of service here at Midas. Jason has always been honest and professional, in both Barrie before and now Orillia. If you are looking for a trustworthy place to bring your car, definitely recommend this one.
Braden was very professional no bs got it done and made it sound good highly recommended dealing with Braden if you want it done right !!
Wonderful customer service! They provide polite, friendly and reliable service. Very impressed!
Mike and his team are great. Professional all the way.
Good quick service.
(Translated) They try to sell us unnecessary "repairs"! I am told that my brake calipers are broken and that there is a brake oil leak, which is dangerous. My car being under warranty, I go to the dealership to have everything inspected, and my car has ABSOLUTELY NOTHING broken and is in perfect condition !! Selling repairs for false breakage, without even showing us what is supposedly broken, that's CROSSEUR! Trust? ZERO! (Original) On essaye de nous vendre des "réparations" pas nécessaires! On me dit que mes étriers de freins sont brisés et qu'il y a une fuite d'huile à freins, ce qui est dangereux. Ma voiture étant sous garantie, je vais au concessionnaire pour faire inspecter le tout, et ma voiture n'a ABSOLUMENT RIEN de brisé et est en parfait état!! Vendre des réparations pour de faux bris, sans même nous montrer ce qui est supposément brisé, c'est CROSSEUR! Confiance? ZERO!
They got my muffler fixed in a timely manner and didnt overcharge. They did a really good job and the car runs much better from it. My car is a heap and I am grateful that they only fixed what i asked them to as there are probably a hundred other problems under it that need addressing. Thanks guys.
I've taken our car here a couple times now for minor automotive work and each time they had the issue fixed so fast that I didn't quite expect it. Today I had my alternator replaced and from the time I called them to see if they could replace the old one with one I bought online to the time the car was ready to be picked up was about an hour and a half including the time tow it, plus they even charged the dead battery as a favour. After a couple times now I feel pretty good about taking my car here, I'm not worried about being ripped off or being jerked around, and they're friendly and nice to deal with as well.
Friendly staff, straight forward advice, timely service.
One of my new favourite mechanic shops. Having owned 3 WRXs over the last few years I now had a Dodge Grand Caravan in my hands and no idea if it was in good condition or about to explode as it wasn't built by the Subaru gods. Luckily I was able to get a spot at this Midas the same day I rang. After just an hour or so they gave me a call back, and I picked it up with a full report about the vehicle. The staff were all extremely friendly and polite. They told me about minor issues without any of the usual sales crap you get from someone looking to make a quick dollar.
Excellent customer service. I went to get my car repaired today and I was very pleased. Fair prices and they are transparent with the work that they do. I will be using their services for any future car issues. Thank you for all the work that you do!
Not very informative, forgot to text when the vehicle was ready. Need to work on enforcing masks
Excellent! Jeff, Tom and Daryl always provide excellent service at a fair price! I highly recommend this service center!
Fast service
(Translated) I went because the person who bought my car wanted to go there. Outstanding service from Mr. Bruno and the entire team of course. They diagnosed me with problems that my dealer had not seen and that could have been dangerous for me and my son. For a much lower price! Thanks again! I will go there from now on and fully recommend them! (Original) J'y suis allé car la personne qui achetait mon auto voulait aller là. Service exceptionnel de la part de Monsieur Bruno et toute l'équipe bien entendu. Ils m'ont diagnostiquer des problèmes que mon concessionnaire n'avait pas vue et qui aurait pus être dangereux pour moi et mon fils. Pour un prix beaucoup moins élevé! Merci encore! J'yrai là dorénavant et les recommande pleinement!
Once in the system, it's easier to book an appointment and track down earlier transactions.
Got a great deal on snow tires
Super great service to our vehicle but most importantly tremendous customer service. Not pushy sales oriented but extremely knowledgeable and informing vehicle care. Just genuinely feel like they actually care about you and your vehicle.
Good honest friendly
Great service great people
We took our vehicle to Midas to repair our brakes. We went to their shop 4 separate times over the course of 3 weeks, paying over $700 without any resolution. At first, the store manager was courteous. On the fourth visit he reconsidered his original diagnosis, thought it was a different problem and decided to charge us another $400-500. We were disappointed that there was no guarantee of service, only a warranty on something that didn’t actually need to be fixed. At that time we had an unpleasant discussion with the store manager, in the waiting room, with another customer present where he made personal, ageist and condescending comments towards us. We made several phone calls to Midas’ customer and consumer service line in an attempt to talk to a regional or provincial manager about our experience, however, all messages were forwarded to the store manager we had already spoken with. We definitely do not “Trust the Midas Touch” and unfortunately don’t recommend their services to anyone.
Avoid Midas. They will make up repairs that is not required
Great staff great service
Great service always check my car when I get oil changes done.
Jason and the Midas Victoria team are fantastic. I love having a shop to take my car to where I know I’ll get honest and expert service. Having a trusting relationship with your mechanic is so important, and you’ll get that with the Midas crew for sure!
Able to change my tires during the big winter rush !!! Thank you so much . Leave yourself extra time right now because there is some construction in the area .
They always do an excellent job. Honest and skilled staff. Friendly and helpful, there is no reason to go anywhere else
My vehicle randomly died on my lunch break. Midas is a few blocks from my work, so I called to see if they had time to take a look. Jarrod immediately pulled my car into the garage to give me an idea of what was going on as well as an estimate. He went above and beyond, contacting multiple suppliers to find the part that needed to be replaced, and had it done an hour earlier than anticipated, despite being down 2 mechanics for the day. The pricing was fair, if not better than other shops that tended to other vehicles I've had. Customer service was top notch. I'll definitely be back to this location for any future needs.
Awesome service, they went above and beyond!
Great old building, good service, good location ????
Fast service, for a good price
Quick, reliable service and friendly staff!
Incredible customer service! The fella behind the counter, Dale, was super helpful and I will absolutely be returning to them for any car issues I have. Very impressed!
Good price very helpful ???? will be going back
I had previously given a 1 star review because I was charged for an unwanted diagnostic test a few months ago. However, the new owner (Jason) recently reached out to me and offered to look at my car again free of charge. Not only did he do that, but he fixed another issue all for free. I used to come to this Midas often a few years ago because I felt that the guy at the front desk was being honest and fair and they always did a good job. After he left the quality seemed to go down a bit, but now he is back and is the owner of this Midas location. With Jason running the show I highly recommend this Midas location for honest repairs and service at a competitive price.
Great staff. Always a good job.
Friendly and fast service
You get 4 oil changes then the next one is on them. Did note that when it says they check things...hmmm... I had to replace my belts and they seem to have missed that?
Nelson was not a planned stop on our roadtrip, but car trouble led us to see Jeff. He not only fit my van in between other people on the same day, he walked me through step by step what was happening, and ordered parts from two different suppliers so we could get on the road again the same day. He was so friendly, and very personable, and the whole team provided great service, even honoring a warranty from another town. Thank you for making this stressful situation better.
****UPDATE - The owner called me today to apologize. He was very sincere and upset that this had happened and felt really bad. He refunded the transmission fluid amount ($150) so at least that is something..... Lesson learned, don't mess around with your clutch, get it fixed.*** I will never come back here. I was noticing some issues with my clutch recently (difficult to get into first and reverse) so I took it it to get it checked out. I was advised by a member of the staff that the clutch was simply wearing out and there was nothing he could do, beyond changing the transmission fluid (an additional $130 dollars - which did nothing - by the way! - more awful advice) His advice was to continue driving the car and to run the clutch into the ground until it stopped working. He had no idea of how long it would last but said it was safe to to keep driving. Given he was the professional, I took his word. The very next day my clutch failed in the middle of no where, I luckily was able to tow it to a Chevy dealership to get it fixed but much to my surprise, since I had followed this Midas professional's advice and continue to drive it, when the clutch gave out, it destroyed other parts around it (flywheel, etc).. costing me an additional $1000 to replace on top of the new clutch......this additional cost could have been ENTIRELY AVOIDED if not for the AWFUL advice from Midas. Why the employee did not warn me of this when suggesting I ride the clutch into the ground!? It makes no sense and it will FOREVER leave an bad taste in my mouth when I think of my experience with this auto shop. They seemed like very nice professionals but I am so very saddened and disappointed... I would NEVER recommend this place to anyone. Because of them I am out hundreds of dollars when I should have simply replaced the clutch from the get go.
Very disappointing how potential customers are treated on the phone. Called for a quote as I did not get a reply with *30 minutes, it had been an hour. Neither here nor there. What upset me is that the customer service agent hung up on me whilst I was still talking. I had more questions to ask about other services I required. Mazda is cheaper for my oil change (imagine that) but they aren't cheaper for other stuff I need done - Struts, Rotors, Brakes. My car has 240K on it, it needs a lot of work. Midas won't be getting it now....
Very thorough.
Never disappointed with these guys.
Always honest and friendly. I've never had unneeded repairs suggested. Always a good experience.
Quick service and friendly staff
I have to rate them 5 stars for their over the top customer service. I used MIDAS for a bus inspection. Unfortunately their where some complications with the type of bus I brought in (conversion short bus) and technical problems already to even get it started. They did their best and spent hours trying to get things to work and kept me updated with the progression. Since the bus never was able to get started they didn't charge me anything and gave me a recommendation for another place. Best customer service ever!! Highly recommend them.
Have dealt with these guys on and off for years. They are always honest and professional with their efforts and explanations of what may or may not need to be repaired. Their workmanship is excellent and repair costs are always well below dealer repair costs. I highly recommend them.
Fair prices, quick service and friendly service.
Have to book a week in advance for just an lube and oil change. Lmao! Please dont advertise and stick flyers in my mailbox if you can not be competative and deliver.
Stood their at least for 7 minutes, the receptionist people did not acknowledge me at all. That seemed rude so giving them business and leaving my vehicle with them seemed a bit awkward since they don't want business they would probably wreck my vehicle. Yeah about that... I'd avoid this place 110%...
Excellent service!! Super knowledgable and honest. Being a woman I won't go anywhere else. Antonio and his technicians are absolutely phenomenal!! They go above and beyond to do the job right. As always, Antonio is the best service advisor I've ever dealt with and the techs are the most amazing trouble-shooters and fixers. Thank you Midas on Main!
Great deal on snow tires!
My husband took the car there to get checked and have the exhaust pipe repaired. They told him on the phone it would be $120, and when he arrived there they give him a receipt for $246, after adding numerous additional charges they had not disclosed on the phone. They then told me that to get my brake issues repaired it would cost over $1200. After lying to my husband on the phone, I decided to go elsewhere and had the issue fixed for $300. We are a young family on a tight budget and it's absolutely despicable that places like this take advantage of customers.
Friendly staff. Work was done well and quickly. I'd use them again.
These guys and gals are so great. Customer service like to other garage I have ever attended. I take all my car repairs to them now.
(Translated) Excellent customer service. Very efficient staff and excellent price (Original) Excellent service à la clientèle. Personnel très efficace et excellent prix
I bring my car to this location and find that it's the only mechanic who consistently provides quality work and takes time to discuss the problems with me. I also wanted to give them 5 stars because I really appreciate that they don't try to push unnecessary repairs on me, unlike some other mechanics.
Really slow. My St. Albert location booked me an appointment for 10. I got there in time but they still didn't take me in until almost 11.
Expensive and poor service. I asked if they checked the balance on tires already on rims and was told they did. First trip out in the highway I had a bit of a shudder so I called and was told they didn’t check the balance. I returned and they charged me an additional $18 per tire, keep in mind it wasn’t a balancing but a balancing check, I already paid $44.00 for the swap previously. Likely 3 of the tires were fine and took 15 seconds to check. So a balance check and install of summer tires already on rims cost me $116 before tax? Additionally for those who run summers and winters on all wheel or front wheel drive the practice of putting best tread on rear must end. Fronts wear faster on every vehicle I’ve ever owned that wasn’t rear wheel drive. Midas cost me extra time and money. I expect better. The brake work they did for me was same price as the dealership so the days of reasonable pricing from this company are gone. Maybe it’s a Covid thing? I haven’t checked pricing with some of their other competitors but before I take my vehicle anywhere in the future I’ll get firm commitments on price.
Great service, prices
Very good service and reasonable prices. People are shocked $$$ sometimes when they go in for service at any mechanic as they only go when there is a major issue. If we all did regular service these events could be minimal. Trust them and visit before a problem.
The wait is not very long and the guys are super friendly and competent. They helped me out so much for my Out of Province Check and they were the cheapest in town to do it as well!
Got our company out of an awful situation in record time and came in thousands of dollars cheaper than our previous quotes at competitors. The staff was so friendly and helpful, there was coffee, drinks and free candy available AND there was a sweet puppy that I got to say hello to while I waited in the waiting room. Awesome experience.
Fast, friendly and straight up! This location is my new go-to for up keep and repairs!
I hesitate to give it a four star review but definitely deserves at least four stars due to the amazing staff at the front desk always shows a smile and gives you a great experience. Some of the mechanical staff however need an attitude adjustment and to understand that people work on a budget and to prioritize their needs and not generalize them as a sample of the population. What interests AC and was quoted for $3,000 worth of irrelevant things. Went to another mechanic and had paid $300 to get the same work done, to a standard that I could afford, that would still meet the safety standards. Definitely would recommend for an oil change or smaller pair but for a lengthy repair or possibly costly repair I recommend another mechanical shop.
Great service. Fair pricing.
They are good, better techs than Canadian tire and other shops. Fair prices. A huge waiting time during the season
If you need an alignment or some brakes done this is the place, same day service at a reasonable price! Great service.
Jason, the new owner, used to be the manager. He was gone for a little bit, but now that he is back, I am thrilled. This is the ONLY place I will bring my car. I feel comfortable knowing that I am getting honest advice and competitive prices. Jason always goes out of his way to explain everything to make sure I understand what is going on and what my options are. I highly recommend this Midas!
The service is amicable and light. The wait time is a little longer with COVID-19, but that is understandable. I would rather have access to their service, than wait for it as a phase in commercially. Overall a good experience. :)
They are always very helpful and do the work as quickly as possible while still doing a superb job. They are also able to help if you need to have a payment plan and are just the best and really friendly.
Great shop with great service :)
(Translated) I DO NOT recommend this place to anyone. I went to change my winter tires which I just bought from Hyundai a year ago. Midas tells me my tires are worn out and are too inflated. Also, they tell me there is too much nitrogen in my tires. I rolled over my life for weeks and was really stressed out because I had just bought winter tires. I told him to put on my winter tires and that I have an appointment at Hyundai to do some checks. After I told them that, they didn't persist. But today after my meeting at Hyundai, Hyundai told me that first it does not use nitrogen and that my tires are in perfect condition. If you're a girl on your own and go to that garage, they'll tell you a lot of ridiculous things because you don't understand a thing about the mechanic. Be very careful. Also, Midas had the audacity to put on my bill before and after they put that I refused to buy tires with them. Ridiculous ... If I could have put 0, Midas does not deserve 1. (Original) Je NE recommend PAS cet endroit à personne. Je suis aller changer mes pneux d'hiver que je viens d'acheter chez Hyundai il y a un an. Midas me dit que mes pneux sont usagés et qu'ils sont trop glonfées. De plus, ils me disent qu'il y a trop d'azote dans mes pneux. J'ai capotté ma vie pendant des semaines et j'étais vraiment stressé car je vienais tout juste d'acheter des pneux d'hiver. Je lui ai dit de mettre mes pneux d'hiver et que j'ai un rendez-vous chez Hyundai pour faire des verfications. Aprés que je leur ai dit ca, ils n'ont pas persistés. Mais aujourd'hui après mon rendez-vous chez Hyundai, Hyundai m'a dit que premierement il n'utilise pas de l'azote et que mes pneux sont en parfait condition. Si vous êtes une fille toute seule et aller chez ce garage, ils vont vous raconter beaucoup de chose ridicules car on ne comprends rien à la mechanic. Faite très attention. Aussi, Midas ont eu l'audace de mettre sur ma facture avant et par après, ils ont mis que j'ai refusé d'acheter des pneux avec eux. Ridicule...Si j'aurais pu mettre 0, Midas ne merite pas 1.
(Translated) The price is responsible and the service is friendly. (Original) Le prix est responsable et le service est sympathique.
Been here a couple of times now for both my wife's vehicle and my own. Great service both times. Only fixed what needed to be done and weren't pushy about potential future maintenance. Just informative. They earned themselves two customers out of us and therefore, I'd recommend you to take your vehicle here as well.
On my way downtown, my tire sensor light came on needing air . I made an unannounced stop at the Midas on Main Street. Antonio without hesitation checked my tires and filled both my rear tires. Hats off the team there, excellent customer service. ????
(Translated) I chatted with Francis about purchasing my Mach-E tires and he helped me find the best tires for me with impeccable service. thanks again (Original) J’ai jasé avec Francis pour l’achat de mes pneus Mach-E et il m’a aidé à trouver les meilleurs pneus pour moi avec un service impeccable. Merci encore
I will not bring my car anywhere else for an oil change! They are friendly fast and great with their time and treat you right! Trust these guys!
Pete (I hope that’s his name), was wonderful and helpful. 10/10 would recommend
I brought my Durango truck in with a terrible metal to metal screeching noise and Troy, the technician said we will inspect it and give you the source of the problem. I was prepared for the brake overhaul expense but I wasn't prepared for the good news that they just found a rock debris lodged in the plate. they took it out and suggested an oil change since I was due for one anyways. They found that my tire rod is needing a change soon and gave me the estimates. no hard sell, just information and I was left to decide on my own what and when to do with it. This is excellent service and I can't be anymore appreciative of the honesty that Dave, the manager & Troy, the tech delivered. Highly recommended and I look forward to getting this shop to maintain my vehicles.
Seemed like nice people at first but they are just their to earn some extra money. They claimed I needed new calipers because mine were pushed out a little bit and we’re “impossible to fix” made it seem like I HAD to get new ones when I really didn’t. Wanted to charge me $1100 for new brakes, so I went and bought all the parts from Vancouver Parts for $160. Rented the tool to push the caliper in for 0$ at Canadian Tire and did them myself. It’s not rocket science and definitely not worth $1100. This place is a rip off, stay away and go somewhere else.
Had 2 brake rotors turned. Good work 45$ per rotor
(Translated) not a reliable place (Original) pas un endroit fiable
We've taken our cars here a few times and have not been disappointed. Jeff is a delight over the phone, always super friendly, and very warm. Prices are great, and we love how quickly they get the work done! Edit: brought my car in again before a 500 mile road trip and I was blown away again at how quick, professional, and friendly these guys are. Only place I'll take my car aside from my own dad!
Thanks to Jarrod and the team at Midas! Jarrod went above and beyond to help me with a complicated situation. Jarrod is the true definition of customer service, getting back to me in the evening and after regular business hours. I still can not believe how quick and prompt Jarrod handled everything. Very professional, courteous, honest and helpful. I will definitely being doing business with Midas again thanks to Jarrod! Great job! Ps- thanks for the awesome new tires!
The Midas on Gardiners Rd is much better than this location. I found the front desk assistant (The Male assistant) wasn't very pleasant and forthcoming with the information he was supposed to provide me with the Oil change, tire rotation and general brake inspection package I had purchased. In fact, I had to ask the most common questions like if I needed an alignment, if they noticed anything in the general brake inspection (which I was told after the inspection they don't really do anything but a light visual inspection anyway). They did the oil change and tire rotation, But I left with a broken fog light and they didn't even reset my "oil change warning indicator" which is a very common simple process that's supposed to be done after an oil change. Personally, I won't be going back to this location.
Helpful and efficient
I have been a loyal Midas White Rock (South Surrey) client for two years. I had an unfortunate service experience with Midas but I am pleased to say that their customer service team contacted me pretty much straight away and took direct measures to assure the service was repaired; and that I am happy with my experience overall. - Adam
Staff were very friendly and resolved my issue promptly!
Fast and friendly services
Receptionist was very kind and helpful explained all the issues I had with my car and the mechanics were very professional and did the work perfectly my car is back to being good! Was glad to have went here!
Knowledgeable staff, will fix any issues afterwards for free. Always courteous and up front about stuff, repairs are done in a timely manor, and the explain everything in an understandable way. Desk staff are always nice.
Too many mistakes. Too low quality of products. Recently spent more time calling Midas recently to get warranty information and to go back over mistakes made from previous services. First, missed putting tires on when they were in the back of the car at dropoff. Second, tire rotation resulted in wheel weights coming off and necessitating another visit. Third, my alternator finally died literally two months after coming off of warranty, while showing signs for months that something was wrong within the warranty period. Apparently they missed also that wires dealing with electricity were frayed. If they had flagged this issue on any previous visit, I would have a new alternator for free in the car, but no attention was paid. I can't help but feel quality has decreased in recent years and I will no longer be bringing my car here for any reason.
Honest mechanics
Love how they treat their customers
They forgot to put the cap back on after my oil change and now my engine block is covered in oil.
Great oil change at a great price, but took far too long.
Always a positive experience at Midas Princess St. No up selling, competitive prices, and friendly staff. They look after my Jeep and my Mercedes. I just bought a new truck(used, no warranty) and if needed they can handle that too.
This is the second time I have needed emergency repairs on my vehicle I depend on for work. Both times Sam was able to get my vehicle on the lift faster than it took me to get there, and return the keys to me before I could blink. Seriously top-notch service I didn't even think was possible, they turn a bad day into a good one!
I would have to say, best deals in town. And fast 100% quality workmanship.
Great people
(Translated) I wanted to change my winter tires but 2 years in a row they told me that my tires were still good. Nothing obliged them to do it. Thanks to their honesty, I saved $ 500 twice! Excellent service, I salute their honesty and professionalism. (Original) Je voulais changer mes pneus d'hiver mais 2 années de suite ils m'ont dir que mes pneus étaient encore bons. Rien ne les obligeait à le faire. Grace à leur honneteté, j'ai économisé 500$ par 2 fois! Excellent service, je salue leur honneteté et leur professionnalisme.
Highly recommended Midas they provide exceptional service and always reliable and trustworthy.
Very satisfied with the work Antonio did on our ride ???? thanks ????
(Translated) Great service and very knowledgeable. I got there last minute and they were able to get me a spot and help me out in no time. Thank you (Original) Super service et très compétents. Je suis arrivé dernière minutes et ils ont réussi à me faire une place et m'aider en un rien de temps. Merci
We called while driving through Kingston en route to Montreal after noticing our car was suddenly handling very poorly. Even though it was a busy Saturday and less than an hour before closing time they agreed to have a look at our car and had us back on the road that afternoon even though it meant the technician had to work late. Great service!!
(Translated) Excellent service !! (Original) Service excellent!!
(Translated) Great service (Original) Super service
Kinda expensive but the work is done professionally
They didn't have my tire size but put air in it so I could get to another tire shop thanks guys :)
They go above and beyond
I always receive good service and very accommodating staff and management!
Terrible service.
Talk to Dave there. Friendly and Trustworthy service. got my BMW suspension work done from them.
Customer service is good but do your homework.get at least 2 written estimates. Stay completely from Canadian tire.
Midas on Princess St is fantastic. I had forgotten to say which type of oil I wanted, and the woman (I believe Cheryl) even called me to ask instead of just doing regular. Justin was great as well and gave me some great suggestions! Thanks!
great service, honest on what is required, fair prices and appointments are efficient - car gets worked on right at your appointment time unlike the dealership where my car was there 5 hours in queue for an oil change. have had minor and major work done here and it has all been great. also, there is a cute golden retriever in the back! highly recommend this place.
Midas team is professional and always accommodating when I have such a short notice for appointment. Thank you guys , you are awesome.
I had a problem with my car that it didn’t start for an hour. So I took it to Midas and told them about the problem and asked them to fix it. I even shown them the fault indicators that were shown on the dashboard earlier when I tried to start my car. The mechanic told me that it was because the connecting wires of the battery were loose and need to put copper fillings to tighten them. I agreed to that. It was just a few minutes work, but they made me wait for an hour and charged me 110 dollars (25$ for copper fillings, 65$ Labor charge). I would have been happier if it worked. But the next day my car didn’t start again. My concern is not about the money, but it is about the poor service they offered.
Excellent service. I went there as my car was making a very load noise. They told me the problem is with the heat shield, fix it quickly, and didn’t even charge me anything!
Bought a used car and had a little oil leak. Took it to the team at Midas and they were able to help right away. They diagnosed the issue quickly, ordered the parts needed, and explained things really well so that I knew what was needed for the car. Put new brake pads and rotors on and a nice new set of tires. Good to go! Really appreciate the work that was done.
Great service P.s. I think you guys made Home Depot's sign guy quit, well done!
Such easy going nice people to deal with.!!!
I always come here for my car repair, Sean (or Shawn?) is super helpful and always exceeds my expectations. he's usually able to squeeze me in when we're both busy and is able to get me up and running to use my car as soon as possible. I was recommended the service from my brother since I moved here, and since then I've had nothing but positive experience. Thanks very much. Fair prices and fast service.
Guys are great
Friendly people, good service.
Amazing service they help to fix our rv for free
1. Pressure sales 2. Overpriced fix 3. Incorrectly fixed the problem 4. They didn't admit to their incorrect fix 5. Tried upselling more incorrect "fixes". 6. I gave up and took it to the dealer, their fix was $200. I wasted $550 on this shop. Don't waste your money here.
(Translated) Always a very good service (Original) Toujours un très bon service
I had a dead battery and they took me in right away and got me back on the road before I could even finish my burger next door. Thanks for the speedy service Brad.
The manager at Midas Central is the best mechanic I've met in years. He treats you like family but with a professional attitude. He makes me feel important and he'll do the same for you. He has no issues trying to find a way to explain things in terms YOU understand.
Excellent, & efficient service.
They were quick to fix my issue
Great service, friendly and knowledgeable staff! ????Competitive prices. Waiting area could use some cleaning up.???? ????
Had work done on my car and had some little issues but over all ok
I've always have good service at Midas
Nice work, will go back again
I'm not sure what "A Tremblay" is talking about (but I think the fact that he doesn't list his name might say it all). Barry (and all of the rest of the Midas crew) were outstanding! As a single female, taking my vehicle in for service is always a fairly daunting task. Of course you hope for an honest and reliable shop and I was UNBELIEVABLY happy to find that Midas is that shop! Barry explain (in terms I could understand) what was wrong with my car and provided me with the options for repair before anything was done. The job was finished on scheduled and the cost was exactly as quoted! I asked to have my oil changed while it was there (two birds, one stone you know) and when I got my car back, the floor mats had been cleaned! I absolutely love Midas! I will be having all my future repairs and oil changed done there from now on! Thank you Barry and the rest of the Midas crew for restoring my faith in (and breaking the stereotype of) auto repair centers!
(Translated) Lack of professionalism and dishonesty we want to rip you off at any cost flee this garage (Original) Manque de professionnalisme et malhonnêteté on veut vous arnaquer à tout prix fuiez ce garage
A little faster service then the competition trying to get me to do a transfer case flush and fluid change for about 89 dollars.... said the fluid was old and burned I asked him to give me the info in writing as the dealer had done that service st the last oil change... I checked the printout there was no mention of it .
Nice staff very helpful.
The best service i have ever received in my life. I came in with my brake grinding and making a horrible noise with their parking lot jammed packed and chris was able the find room for me and also give me a courtesy car for the day. When i got back he showed me everything that he did and explained all the work in detail. He also mentioned things that may require work later on down the road. Its nice to see that i options and not being upsold on service.
Awesome staff.
Had Major problems with my car. They were straight shooters with me and I am very pleased with Their work. I would definitely recommend this business to Anyone. I hope this helps.
My '95 Lincoln's 'brake warning light' came on. Same day the 'check engine light' came on. I was sure that the cost of the necessary repairs would more than my beloved land yacht is worth. Nope. All done less than $600. Pleasant and professional receptionist. Expert, Red Seal automotive technicians. Fair and honest shop. My 'go to' garage now. Thank you all at Penticton Midas!
Thorough service and a great deal on summers.
I will keep it short and simple, Do not go to Midas! I have had a very bad experience and my friends too.
It was a good experience, my muffler was fixed fast and it is working great. I would recommend this place to anyone.
I got my rotors and breaks done, after a few weeks the rotors warped so they replaced them with even better ones for free. Great customer service from the manager Chris. Thanks
Never had a bad experience at this place. On my most recent visit the mechanics were happy to let me come into the garage while my car was on the lift so I could see the issues with my own eyes, and very patiently answered all my questions. I've seen other mechanics balk or act annoyed when I've asked to do this, so the chipper "sure, why not?" attitude that these guys displayed was appreciated.
Good service and good price.
Amazing customer service! Everyone seems to be treated with the same level of urgency and you are made to feel like you are their top priority ! Love the guys and would give them 10 stars if I could! Always fit me in for an oil change as soon as Im due! Would recommend them to anyone!
I've always found them to be fair when dealing with me and my vehicles. I am not an expert on vehicles and they spend the time explaining the problem and solutions. And their mailer oil change coupon is great!
Just moved to the area and first time visiting this location. Jason and his team were great! Will be coming back for sure and recommending my friends to come here also.
Really glad I brought my car here. I had a not so great experience with the last shop I had my car in and it was really re-assuring to get it checked over here and get some honest and reputable information.
Went into Midas for an oil change. I didnt have to wait long at all. So while i was waiting they served coffee and the morning paper. How nice. They also have tv entertainment so pick your channel. Staff was very friendly, which is good and gave me a few tips. So im going back again.
Awesome service!!
Asboslutely great service, will for sure be back! Thanks for squeezing me in, you're awesome!
Ask Teena for you quiry she will meet your expectations. Really good customer services ????
(Translated) Very good service. Courteous and prompt. (Original) Très bon service. Courtois et rapide.
fast friendly service, comfortable waiting area, close to shopping, social distancing in effect, sanitizer available, service is above average, knowledgeable technicians and reliable service,
I've been here multiple times for repairs, oil changes, and assistance with towing from a towing service down the road that they refer to. They've always been friendly and reasonable and are very good at knowing the turn around times.
The technical team at Midas demonstrated professional service especially considering I'm driving a BMW i3 which requires specialized technical knowledge. It's really great to have a local dependable service source as an alternate to the dealership...and much more affordable.
I took my car there for oil change, excellent and friendly service, also timely manner. Thanks for your hardworking.
Always amazing service! Bunch of solid car/truck dudes.????
Spencer and the team at Midas have always done excellent work for me! I have been continuing to receive service from them for the past three years and the service is excellent!
The new Manager has really gone to great lengths to improve the experience.
They always tell me the truth and are not expensive. Very quick too
(Translated) They offer great service, but the price comes with it. (Original) Ils offrent un service de qualité, mais le prix vient avec.
I needed new rear bearings for the back end of my van. The van was booked in and the job was done. A week or so later I kept hearing a bad noise coming from the back end I had to go to a different shop because For time constraints. it turned out to be a lose bearing that had been dropped into the rear brake assembly. Which caused damage to some of the brake components. I took the lose bearing and invoice from the other shop over to Midas and they took responsibility for a simple mistake and reimbursed the expenses to repair the break assembly. Thanks so much for your integrity when doing mechanical work this kind of thing can happen it's the response that matters and they responded very professionally.
Great service and employees
Dropped in to make an appointment for an oil change as they are cheaper by $20 for full synthetic oil change than any drive up place in town every other place charges $79.99 and for some places, that is with a Groupon coupon. If you or your vehicle are not in a hurry, come in and make an appointment for a $29.99 regular oil change or $59.99 for full synthetic oil change. Just overhead one of the employees asking a customer if he wanted the blended @ $49.99 or the full synthetic oil change @ $59.99. Showed up at 9 am for my 9 am appointment and my car was taken in to one of their bays less than 20 minutes later. Also having my power steering looked at, (why the delay). Nice friendly, knowledgeable staff and great service. I highly recommend this place for all your automotive repair needs.
The staff here know their stuff. Henry is a great mechanic.
I had a hole on my front exhaust pipe. I got there at 450 pm ,they took me in and analyzed what was wrong. I expressed to both Cindy, the receptionist and to Ian the manager that I would really like to get it fixed as I was working 12hr days the next 2 days. I didnt want the noise getting any louder and risk getting a ticket Tony, the technician who was working on my truck had the old pipe out and a new one in in no time. All this was done with no appt and at a very reasonable price. I will ABSOLUTELY be going back there AND referring others!!!!!
Had to get my truck towed and repaired here on zero-notice, they took my truck in the same day and had repaired and ready to pickup in a couple hours. They saved my truck and it purrs on nicely. Greg is particularly extremely nice, one of the nicest customer experiences I've had yet. Will definitely think about returning here for my maintenance needs in the future.
This Midas has the most friendly staff. Always clean in the waiting area. Always get me in and out quickly. I drive from Mississauga all the way to Stratford for the amazing service I receive.
Reliable workmanship, friendly staff and a convenient location
I used to like this place until they hired a new manager. They missed major problems on my last visit and discussed issues that didn't exist instead. I don't recommend this place and I won't go back.
Ive had multiple bad experiences at the north end location. one of the guys that works the front desk is and absolute jerk and has no people skills. I will never go back. But i will always continue to go to the south terminal ave location where there are over the top awesome
Was told my girlfriends car needed a new front right control arm. Mike the owner said he had tried locating one and could not find one anywhere in Canada. Only to get her home and tell me and I found one in town in about 5 minutes later and three blocks away in penticton.Woul not recommend this place at all! Very disappointed. Will not be returning to have control arm installed or anything else in the future
Problem was not solved! I came in with clunking noise while steering. Yah, sure, they diagnosed it for free. But they were wrong! The guy said it was my calipers and brakes. Paid money for nothing. Now my brakes are kinda sketchy not sure what they did. Also the clunking comes and goes. The guys said my bearings and tie rods were fine... yah, NO! Got a second opinion, turns out one of the tie rods are kinda off and my bearings were loose. Not impressed. I will never recommend Midas!
I have been going to this Midas for years now, friendly knowledgeable staff that have taken excellent care of me and my vehicles during that whole time!!!
The worst experience ever. I was charged 470 dollars for an alternator and thus looked it up online and found out I could get one retail to my door for 280. Given a 15-30% standard mark-up, their cost was closer to 230 which I verified with their supplier. I asked multiple times to talk to the owner with no avail adn the GM had the gaul to tell me that if I didn't like the price, she could manipulate the invoice so it showed up as service...Unbeleivable. Very small part of the worst car experience ever...
Friendly and fair!
Went in for a tire swap. Ended up paying $500 for a stripped screw on one of the wheel hubs. They sure were looking for a reason to do any work on my car.
Tries to up sell you on everything. Advertising cheap oil changes with bonuses to entice you to come in, then quotes that you need extra work done to your vehicle that will cost much more money.
Brian is the best mechanic around. Honest, hard working and thorough. Recommend!
Went in on a Saturday morning without a scheduled appt with an exhaust leak. I expected some wait time, they pointed out the problem and along the way found a small leak in my rear heating line!! Saving me a huge headache or damage in the future, the crew there fixed that as well with minimal additonal cost. The few hours I waited was worth every penny!! Excellent experience! Thankyou to the pleasant lady at the desk and Andrew keeping me informed of the repairs!! You went the extra mile!! Thankyou!! Andrew Johns St. Catharines..
How do you go from a 5 to a 1 star. the lady receptionist that helped me last time was awesome and that is why I chose to bring my car back to this Midas store. But I was in a for a surprise, took my car elsewhere. 2 hour wait after making an appointment and 1/2 labor to charge for a filter replacement that they were going to open up and check anyways to try and sell you a $55 cabin filter. Please do not go to this store, unless you want a long wait, terrible customer service and high prices. Worst customer service ever from Manager/Receptionst/Mechanic.I guess with the reviews this bad, they need to cut costs and be a one man band! Good luck!
(Translated) Courteous service, no surprises (Original) Service courtois, aucune mauvaise surprise
(Translated) Good service they take care of their customer's satisfaction. (Original) Bon service ils prennent soin de la satisfaction de leur client.
(Translated) Total satisfaction with service (Original) Satisfaction totale du service
Took my SUV in for on oil change. Got the inspection report back that my front brakes were at 8mm and the back 7mm on the pads. Drove for a couple days and noticed a scraping noise from the front right side wheel. Took it back. They said could not find anything and said is must have been a plastic part rubbing in the engine. They also said they did NOT remove the wheel to inspect?? Took it to the dealer who inspected and found the fronts pads were less than 1mm and the backs were pretty much metal on metal. Has to have all brakes done and rotors turned. I have no idea as to how Midas could mistake 8 & 7 mm when the brakes were almost 0mm. I expect the inspection to be at a minimum, semi professional. This was a major fail and an extreme safety issue. I just can't recommend Midas 64th Ave Langley location.
Take it from your local guide, I wouldn't go anywhere else for my car. Some of the negative reviews I've read below, just don't make sense! Never have I ever experienced a bad service there. And all I've seen while waiting for my car, are happy customers! I've never had an issue with making appointments by phone or from their website. I trust them more than my own Toyota dealer for any repairs or scheduled maintenance. They are honest people, they don't change anything that doesn't need to be changed. If something needs work, they'll let you know if its urgent or not. Ask them, they'll even show you where the problem is. I've referred my mother there too and she's just as happy with the service as I am!
Amazing service. Very responsible re: covid. Kind people. Was the first time I went there the other day with my Fiat, definitely doing back.
Took my car in for an oil change and my valve cap on my wheel was seized on so the kid reefs on it and breaks my air pressure sensor. I didn't expect them to pay for it even though several people told me I should make them so I bought the part which costs $135 at the dealership and spoke to the manager Andrew on the phone and asked if they could at least install at no charge, a $20 fix,as they broke it. I was then told no and that they didn't break it. If it was seized why would you reef on it if you know they will break? Not impressed! A $50 oil change turned into $185!
We are so happy that Shawn frizzle is back here in the St Albert location. Shawn has always looked after us with the best customer service/experience we’ve ever had in dealing with vehicle service and repairs. I highly recommend to everyone who needs car service done , there is no one better in northern alberta
Always good results and great service.
Best place for a oil change, they also check all your fluids and tire's and stuff.
Mike looks after my workfleet. He's honest, skilled and an asset to keeping my vehicles working.
It is with great sadness that I have decided to end my business relationship with Midas in St. Albert as a result of the service I received there this past weekend. After being a loyal customer for 4 years, I have made the choice not to attend their shop any longer, or to recommend them to anyone I know. I am also disappointed that the manager was very unaware of my dissatisfaction even though HE was the cause of my decision to longer solicit this location for tire service. It began with setting up an appointment to change over my tires from summer tires to winter tires (not on rims) clearly noted at the time of the online booking, like I had done on many previous occasions. The scheduled appointment (confirmed with a text to me from Midas) was for 9am. I arrived at 9am. Upon arrival; confirming my appointment for the tire change over, I then asked the manager about purchasing tires for the Summer, paying for them and storing them over the Winter at their location and asked if this was something that they offered. He said yes, and provided me a quote. I took the quote, asked him how long the tire change over would take and he informed me that it would take 2-3 hours. I said terrific as I had a ride and could leave and come back within that time frame. After 4 hours I had heard nothing from Midas and my ride needed to drop me off so she drove me to the location. As I entered the building I noticed my car in the parking lot, not having moved...no service had been done. Again, this is 4 hours after I dropped it off. I went inside the shop. The manager approached me and without me asking any questions he started into his sound making..."I'm still waiting on the delivery truck, it should be here shortly with your tires." I said: "What are you talking about?", the tires are in the back of my car!" He then says, "Oh, I thought we were waiting for the tires you wanted?" I said to him again in a more startled, surprised voice: "what are you talking about?", I came for a tire change-over and simply asked you about a quote for Summer tires for later, why would we be waiting for tires!" He then says, oh, I must have misunderstood and then begins to tell me that they don't make appointments, to which I replied, Midas sent me a text confirming the appointment! He said that he would get the car in right away. I left the shop as I was able to get a ride home. I then came back to the shop 2 hours later at 3 pm and waited inside for them to complete the work. At 3:45 they finished the change-over and I explained I had to go as I had a very important appointment scheduled for 4pm and I had to leave right away. The manager created the bill and then...I wanted to ensure that he understood I was not going to be purchasing tires from him because (unlike the manager) I am very aware of people and had a strong feeling that he was assuming that I was going to purchase the tires from him that he had only provided me a quote for so I said, "and I'll let you know about those tires and your quote." He looks at me with great surprise and says, I thought you were taking them, they are right outside, I had them delivered. I said No, I am going to think about it (I had already thought about it on my long walk to the shop in -7 weather for 45 minutes as I had no ride at the time to get my car and had made my decision). Here's the kicker, I finally put it together as to how all of this happened, and unfortunately I will NOT take any responsibility for the misunderstanding...I asked for a quote, he provided the quote, ordered the tires, put my service on hold (the tire change over) until the tires arrived at his shop, so that he could complete a transaction and ensure a sale as well as the change over. And how do I know this, because when I was waiting in the lobby after 3pm there was another customer waiting and when he was done I said to that customer: "How long did you wait today?" and he replied, not long at all, I came in, the tires I needed were right there (points to an empty space on the floor)and they hooked me up. I felt betrayed.
Very knowledgeable, good prices and great customer service
I came in without an appointment because I have a tire rapidly losing air at a week old, and I have to drive to Pearson that same night. I also requested an oil change while I was at it. They fitted me in quickly. Found a nail in my new winter tire that couldn't be patched. Replaced the tire at cost. Advised that I needed an oil flush. Because I've never been there, I was reluctant, and declined it to wait for my regular mechanic (who was all booked up that day and couldn't help last minute). But I still opted for the oil change package that includes new wiper blades. I went to Pearson and was away on business for a week. Tire seemed fine. When I got back, it occurred to me to check on my oil health - as you know new cars will have a menu display for that. It says a little less what it said before I brought the car in. Oil health at 53. Understandable, because I've driven to Toronto. But really? It was as if they didn't change my oil at all, and I paid $70 for new wipers (in addition to the new tire, which I have no complaint about). I brought my car to my regular mechanic and asked about the oil health. They confirmed what I suspected, that my oil is fine, it's not a sludge-like quality (which happens when you neglect your oil change, and I do it on the sticker schedule), and changed my oil that hadn't been changed. The system now reads like it should. Oil health at 100. I'm willing to allow the benefit of the doubt, that there was a miscommunication between me having to replace my tire and declining the flush. I understand upselling, having worked front end for a while to pay my way through grad school. But upselling differs from deceit. There is no proof that the oil change wasn't done now - my regular mechanic took care of that. But who would you believe - the regular mechanic on whose advice you bought the car, or the fast oil change place? I'm willing to think it was a miscommunication, but I'll be damned if I ever go there again.
Excellent service, price was almost the same as the quoted price. Friendly staff.
Gone for inspection
Very helpful terrific customer service and knowledgeable staff On behalf of my mother
Good ser5
Brake pads replaced and rotors machined in under three hours. Plus a craft brewery nearby to wait while everything's being done. Thanks Sam!
Good service. Matched price of competitor. Technicians gave correct diagnosis.
Very good service ????
Great place for Car Repair.
I had a wonderful experience. Thank you for a great job.
I bought new tires from here and from start to finish the service was very pleasant. The service manager Braden was great and went above and beyond to get my vehicle in and accommodate my schedule. Great price, service and explanation of the process and vehicle service recommendation. I will definitely bring my vehicle in for future fixing!
Midas is in the process of addressing my concerns and that's a great start.
Midas always takes good care of me. They have personable service and are quick to quick to get you in for an appointment.
I asked Tyler for my options on changing my transmission fluid and the answers he gave were honest and straightforward. Another shop tried to sell me a flush I don't need. This is why I continue to return to my neighbhourhood Midas shop
Quick service; great mechanics, very friendly and very accommodating. Through oil change
Work was done well done. Price was fair. Customer service was very courteous.
Fantastic service! The folks at this location are friendly, fast, efficient, and have integrity. Don't hesitate to take your vehicle to them. They saved me a lot of time and effort on a little problem that I could have fixed my myself but didn't have the time or inclination to tackle.
Highly recommend this shop ????
Absolutely amazing service! !!!!!!! Jason and romeo are incredible saved my bacon! !!!!
The excellent service experience that I had this time is consistent. Every time I bring a vehicle in for servicing it is the same. I highly recommend them to all my friends.
Such a great place! Best bookstore I've seen in a while!
A big thanks for Store Manager. Checked for the issue, showed to me and explained the whole issue on my Cheverolet Equionix and advised me for next step. Definitely recommends to everyone. Again thanks a lot for the help and guidance.
Amazing customer service here. Dealt with the owner (Miles) who was great. Sadly an unexpected wear and tear discovery was found during my maintenance inspection - brake calipers were leaking and contaminated the pads and the disks so the whole thing needed replacement. miles and his mechanic was wonderful in walking me through the whole process. They were able to give me a very reasonable cost of labour and fixing the parts and was able to fix it right away. Ive been going to this location for years and Miles and his staff are always incredibly honest and will never try to rip you off. They are very trustworthy and can always rely on them for your car maintenance. Definate 5 star service here.
Go to duck's way better service midas made me my wife and dog stand out in the cold rain for are ride and then they did not do the job of installing two catylitics
Diagnostic test my car said if that didn't fix it they would take the parts back off.. it wasn't fix 2 wks later problems came back and they didn't stand by their word.
Fantastic
Great customer service ! I have been deal with Kingston Midas for about 10 years, always happy !
Well I was there a month and a half ago and he pacifically said in a month your warranty is up and Shernoff after that month my car starts rattling again with the muffler system how does a muffler get loose when I went to a muffler place
Great customer service and friendly staff. Oil change was quick and comments on other parts requiring maintenance were very helpful.
Terrible. Called for a price for a part & installation. Never returned call, emailed, nobody answered. Got my thermostat changed, 2 weeks later it died again. Had an oil change done (since they are the cheapest price) must of used dish water, runs like crap. They didn't put enough in, counter guy saw me walk in, he went to sandwich truck instead of talking with customer. Stood there for 15 minutes while he gabbed.
Went there for an oil change. The guy recommended all sort of unnecessary thing to do. I asked about the reason why the my car did not start properly they told me to clean the fuel system ,charged me 200 and had no effect! Did alignment while it was not needed! And to top it all they forgot to put the engine cover on!!!? Don't know what else they missed! AVOID this place! later I took the car to another mechanic and the problem was the starter.
They are very efficient and perfectional .Thankyiu for your service over the years.
St. Albert Midas is my go to for auto care. Shawn, Bob and the crew are always amazing! Super friendly and honest about what needs to be fixed and what can wait for now, which is great when your on a tight budget. I wouldn’t trust anywhere else with my vehicle.
I went in to change tran oil. Midas people did the job in time (under 2 hour) and the car was as clean as I left it. No stains and mess. They filled in Havoline which is really good. My car shifts much smoother now.
Terrible service, almost blew my engine. I had to ask another mechanic to check the engine, and he reported the issue on the Invoice. Midas denied to reimburse me, told me they would contact me and I am waiting for 15 days, extremely disrespectful. At June the 6th I took my car to change the oil on 1137 Princess Street branch in Kingston because I had a trip to New York a day after. When the service was done I took the car to my garage and I drove to NY in the day after. When I was arriving in New York the engine service light turned on and I could smell oil coming from the engine, I parked the car in the hotel (I didn't use the car in the time I was at the city). Before my return I took the car to a mechanic who saw that my oil cap wasn't inserted, it was laying at the side (Midas forgot to close the oil entrance after they do the job). My engine was a mess, and gladly when the mechanic checking the service light it was because of low pressure on the oil system. It could seriously damage my engine, and I had to pay U$ 89.28 for the new oil and the engine check. I took the car there asking the reimbursement and they denied to do it, they look the engine and saw the problem, in an attempt to "fix" the problem they put some sort of shampoo as a free service. It's a shame having professionals with this quality standards to serve our community.
Had my exhaust system repaired here. Was a quarter of the price from another quote and instead of taking 2 to 3 weeks, took 1 day. Very impressed
Friendly and Knowledgeable staff! All around great service!
To expensive, I go to the other midas on fraser hwy..cheaper
Outstanding Customer Service! Knowledgeable staff about all your automotive needs.
Great staff! Friendly and timely service. I'll keep coming back.
...another great visit to Midas Kingston on Princess Street keeping me safely on the road at an affordable price and in a timely manner. Thanks to Jessie, Cheryl, Tony and staff for fantastic service and the 'Midas Touch' experience! Mauro S.
Sam and her team have always provided amazing customer service. Several times I have brought in both of my vehicles for service and have always received professional service. They have even provided free inspections in times where I thought issues had popped up. Full confidence at this location.
Oil change was good but the alingment on my car they messed up i made 4 different appointments to get it fixed and requested their vechicle pickup service each time midas either never actually wrote down my appointment or they never called or came to pick up my car very unprofessional.
Great Service and prices. I'll go back
They where excellent had no problems. They where very pleasant and made very comfortable. They did an amazing job. Price was very reasonable. Highly recommend it
Went in on a Saturday morning without a scheduled appt with an exhaust leak. I expected some wait time, they pointed out the problem and along the way found a small leak in my rear heating line!! Saving me a huge headache or damage in the future, the crew there fixed that as well with minimal additonal cost. The few hours I waited was worth every penny!! Excellent experience! Thankyou to the pleasant lady at the desk and Andrew keeping me informed of the repairs!! You went the extra mile!! Thankyou!! Andrew Johns St. Catharines..
My husband and I drove to Woodstock from Queensville on a recommendation because of the exceptional service and honest, knowledgeable work and guaranteed quoted pricing. We tried several local Midas's and got totally taken, and some of them were "family" owned........worth the drive to Woodstock!!!
Awesome service very helpful
This place tries to take advantage of Fleet companies even though the best solution is actually cheaper. Front counter staff extremely rude and unpleasant to deal with.
These guys have so consistently given me excellent service that at this point I don't bother trying anywhere else when I'm in Fredericton and need something done. Apparently they came under new management about a year ago, which I guess explains the discrepancy between my experience and that of some of the other reviewers here.
Got new tires done and one of them go flat that day never go there
Why offer an online quote system if you are not going to honour it? That's poor business. Took "All in out the door" quote on new tires into service desk and was told Midas online quotes are never right, and on this particular quote there was increase of over $200! I have expressed my concern and poor business practice with midas customer service department. I am awaiting their reply.
Greg’s customer service had me floored! Despite my arriving right at closing and having no other staff onsite, it didn’t stop Greg from taking my car for a free drive to inspect a concerning noise before my road trip planned for the weekend. I’ll definitely be going back for more services. Thank you again Greg!! Your excellent customer service won’t go unnoticed!
Sure feels good to have a solid relationship with your mechanic shop. They've taken good care of our really old, but somehow not beaters (an '04 and an '05), for years now. No need for a new one yet...
Excellent skill and wonderful customer services for wheel alignment.
(Translated) Courteous service and the right time! He's my trusted garage owner! (Original) Service courtois et donne l'heure juste! C'est mon garagiste de confiance!
(Translated) Excellent service, honest and reliable! (Original) Excellent service, honnête et fiable !
I have been to quite a few repair shops in the city over the past few years and I have never had such a great experience as I had with Midas. Matt the owner was friendly and approachable. He explained exactly what was wrong with my vehicle and then took me out and showed me what I needed to replace, I was very impressed with the service. They didn’t try to sell me parts I didn’t need and they were very timely! I am so glad I chose Midas, they exceeded my expectations!
I've been there 3 times now for oil change and I give them 5 stars for 5 reasons : price, customer service, efficiency, location and coffee ! they know how they treat the customers and more importantly they don't try to rip you off .. after changing oil 4 times you get the 5th time for free
I came here to get my break fluid and coolant done . Found out I didnt need it done yet so that saved me time and money. The manager Chris is honest and educated me on what hes working on. Hes very thorough and even called around for my winter tires. He went above and beyond ! Brian is very helpful and amazing as well, this place is very professional and I highly recommend.
Fantastic customer service. They also saved me a lot of money considering 2 other garages said I needed my breaks done when I actually had 50% left. I sure appreciated their honesty. Thanks guys. ????
(Translated) Always excellent service (Original) Toujours un excellent service
Doesn't deserve one star! I called and asked if they could fix my muffler. A guy name David said come on in at 2pm and we will fix it. So I did. when I got there, the guy said they wouldn't look at it, but can make an appointment for next Tuesday! Screw that! Made me go there for nothing! I could have made an appointment on the phone when talking to that dosh bag! But anyways, I went to Canadian Tire, they took my vehicle in right away and I only paid 50$.
Awesome service and great people that work there! Very friendly, kind and caring! Will keep going back!
total rip off, so i decided to have my suv alternator fix since i don't have time to do it. I got a quote for 1.3k but after 5 mins prices went to 2.3k. like holy smoke. thats more than the price of my suv. I got it fix got a $30 part from junkyard. one of the predatory company i guess.
Greatest service here.
I brought my vehicle in to slap winter tires on and when I picked my car up they had my old tires wrapped in plastic bags that smelled like manure. They'd left the plastic bags laying on the ground where some farmer's truck had been. Really gross they thought that was okay. Obvious reek.
Very good!
Very friendly staff :)
Cheap prices but also cheap work. Pay the extra money and go to an actual garage
Excellent service
I'm from the Mainland so I've only been in a couple of times but both times the service has been friendly, economical, and quick! They've never given me the mechanic to female treatment that I've encountered elsewhere and they seem to appreciate everyone is on a budget!
Great and fast service. Friendly staff
Went in for an oil change, came out with perfect new tires and an Pol change. Friendly and efficient, although the location can use an update.
If there’s a zero point, I would give it them. Horrible service!!! I’ve changed my winter tires twice a year since I moved to Penticton in 2017. This morning, I had an appointment. After service was done, mechanic parked my car trunk facing the curb. I started engine and was about to move forward from its front door parking lot. All of sudden, I heard a strange noise from my car’s back, it sounded like the hitch under the trunk hit the curb. Then I stopped the car and took a look. It was NOT ONLY hitting the curb, the hitch was ON THE CURB. Another customer next to me told me it hit the curb and he went to the store told the store manager. The manager went out and took a look and said : you see, still a lot room there. Move ahead a little bit. And I did so, still could hear the noise. He said you see, there was no problem at all and turned back to store WITHOUT EVEN SAYING SORRY TO ME. You know what, this was second time. There are two mechanics in this store. Either ones have hit the curb. How could I trust such careless mechanics to take care of my vehicle anymore??? The manager or maybe the owner has been changed recently, maybe that’s why service quality downgraded sharply.
It has got low reviews for a reason. Quoted me $1000 for 4 new all seasons installed. I just wanted one tire patched or replaced. Went to Canadian tire and got one on sale for $50.
They're very friendly and go out of their way to try to help you at the Princess Street location in Kingston
I needed to change tyres and brakes last min. They fit me in although they were fully booked. In about 2 hours they took care of my car inbetween the appointments. Happy for the accommodation. The pair of brakes did cost more than i have paid previously at another garage but i had no issues.
Cheapest oil changes in the county
Langley Midas have been my go-to place since 2010. Their service is just awesome. Highly recommended for ppl who are looking for a good auto shop with good price and great service.
Awesome service, reasonable prices and they ALWAYS go an extra mile with a friendly smile. ????????
Quoted $3200 for brake repair. Glad I got a second opinion and got the work done for $985.
They did a quick fix that doesn't require parts and did not charge me since I'm a regular customer.
Honestly really nice people there, they're friendly and informative- even going as far to explain to me what was not working and why. But I had a lot of issues with my car last year and I started noticing some issues. I brought my car in a handful of times, and each time there would be a list of rejected work that my car "needed" done. Now I know the concept of up selling is important for the people who make the money, for example if I need something only moderately, but I still need it I understand them trying to make that sale. But I started seeing about $ 2,000-3,000 worth of rejected work each time, and every time it was different things. And I kept having issues they didn't catch. It added up to about 10,000 in total (for each different time) of things I "needed". And my car is old and high miles, so at first I was believing it and trying to make a plan for when to fix it. A year later, I haven't gotten any of those "issues" touched and I have been to two mechanics since and they are a non-issue. In May I left my car there as I was in the middle of moving for a mystery issue. The car was only driving in third gear, as soon as you took it from park it jumped to third. I not once said the word "transmission" but after looking it over and testing it they said nothing is wrong with my transmission and it is shifting fine. I believed them and maybe it was a fluke, I got a ride from Saskatoon to Regina and tried to unlock my car and it wasn't working.. I had a dead battery. I got it jumped and discovered that it was doing the issue again. I drove back to Saskatoon in third going 95-100 and took it to a different mechanic. It was my alternator, overcharging. For me, I feel like it was such a simple issue and honestly they should have believed me when I said somethings wrong, because I wouldn't have left my car two hours away had I not believed it. The lady on the phone was kind of snippy with me when I asked if they were sure nothing was wrong. The mechanics themselves are really nice, but I just think there was a little bit of carelessness with my car, and the lady on the phone was not that nice. And the declined work got out of hand.
I stopped in here on a Saturday of a long weekend, late in the day, having concerns with how my car was driving and they were great! They squeezed me in to check what the problem was even though they were busy and only an hour from closing. Two Canadian Tire stores before that wouldn't help me out. Thank you!
Cheap mechanics
The worst and most expensive experience ever. I'll never go to this place again.
Quick for tire and wheel replacement.
Best Repair Shop Ever !!
Their work is fine, not great not bad. But don't trust the Midas touch at this location, get your quote in writing and in person. I've had the price double here more than once and they just denied the price I apparently didn't hear.
I have been taking both my vehicles to this location to be serviced for the past several years now. Overall I have been happy with the service I received which is why it’s upsetting to write this review. I received an oil change for my truck last week. A few days after the oil change my vehicle died in the middle of a busy street with a puddle of oil underneath it. I was able to start it and drive it into a parking lot only to discover that the fuel filter was completely loose. I called Midas and spoke to the manager to explain the situation, I received no advice nor apology for the current situation in fact… was told that it was “an old truck from Saskatchewan” implying that it must be our fault. I left the vehicle to get more oil, once putting in the oil I drove away slowly and the entire oil filter fell off the truck and oil sprayed everywhere! I ended up having to get more oil again and a new filter which ended up being the problem… a faulty filter. At this point I was worried that permanent damage had now been done to the vehicle and waited a few days for the manager to be back in the office to take it in for an inspection. I was reimbursed for the oil and filter I had to buy at Canadian Tire and it was acknowledged that it was a faulty filter. I asked that I be reimbursed for the original oil change given what happened and was told that he did not charge me for the inspection done today and would give me a “discount” on my next oil change, although I think it’s safe to say my faith in this company is completely gone. At no point was an apology issued for my time spent working on the vehicle, having to go back and forth to Canadian Tire for oil and filter, not having a vehicle for two days, having to clean up the oil spill in the parking lot and most importantly the worry now that permeant damage has been done to the vehicle.
Great service. Flexible staff. Honest advice. Good prices. You can't go wrong at this shop.
The employees here are very fair. I liked that they brought me into the garage area to show me the issues on my car, rather than me just having to take their word for it. It really improved my trust in their work. They completed the work quickly and efficiently.
Perfect service! Especially with how the staff interacts with you. Special Thanks to Francois with his attention and understanding customer and being helpful.
Got my SUV a big foot lift.
Good customer service
Only gave one star because can't give less than that. My experience there has been a complete disaster. First I made an appointment to get my timing belt replaced. I provided all the parts necessary minus 1 belt that was not the right fit. They had my car for 3 weeks! I might shoulder some of the blame for this because I did tell them I was not in a rush.. but 3 weeks is absurd. Also no calls from them to inform me what is going on?! I had to be the one to call and ask, which I did many times during that period. I rarely drive this car so I did not notice anything wrong right away.. but would find out later there clearly was. In the meantime I bring the car back in to solve a leak I noticed, they diagnosed as a sterring rack issue so I had them replace it with a new one. This time was a little faster but still took repeated calls to see if it was ready. When I get the car back, I am missing my driver side floor mat as well as the plastic underbody was not there? Further to this there are coffee splatters on my center console and radio? To make matters worse I have swirl marks and scratches all over from when they washed the car (a nice thought but you can't use a dirty brush!) I return and they apologize and give me the mat and attach the plastic underbody and offer to buff the car on their own time, this did make me feel a little better. So I am driving that niight to a friends house and doesn't my car just die in the middle of the road and will not restart. I have it towed to a dealership where they preform diagnositcs and I inform them of the recent timing belt replacement. They open the valve cove and check the timing...sure enough it is off!! They advised I could take it back to Midas and they would guarantee their work.. but after my experience I would have to be crazy to put myself through that anymore. What a disaster!!! If you value your vehicle beware of this place
(Translated) very good service (Original) tres bon service
1st great with my brakes and offered good advice for front end work that was badly needed. 2nd replaced already replaced steering parts and was still left with steering problems... don't know if this is the mechanics or the parts themselves but not very happy with the whole 2nd experience.
The worst customer service and maintenance I've recieved in town. I specifically asked them to check my air filter while doing my oil change they said it was fine but another mechanic sent me pictures of the massive amount of filth in the filter they said was fine. Would never come back here again.
More then a muffler place! Great work professional staff.
Whether your vehicle is old or new, I highly recommend Midas. I have been going to both locations for many years and have always had impeccable service. Staff and management are always courteous, respectful and go the extra mile. They do right by their customers and their customer's vehicles and it shows in every appointment. Their service techs do an amazing job explaining any necessary repairs and are upfront and honest about urgent repairs and those that can wait longer. They have always worked with me to stay in my budget. Midas stands behind their work and their customer service and competitive pricing make them the best total car care automotive service in Kingston and area.
THIS IS JUST MY EXPERIENCE WITH THEM AND I CARE ABOUT MY LIFE AND MY SONS SO I WILL NOT RETURN TO THIS PLACE AGAIN. About a month ago i got my winter tires swapped out for summer tires here. i don't really drive my car much. last week i started to hear a grinding noise coming from the tires. today i took my car to my deal to get a warranty check up and they told me Midas made a big mistake on all 4 tires witch could have gotten me killed. honestly if its just me in the car, fine whatever But sometimes i take my son out and this is the part that i'm pisses me off. ( I don't care about the $35 i spent with them. ) So in a public post they asked me to contact them. I still haven't Heared back from them.
Even though I live far enough away that I could use other autoshops in my area, it's worth the extra drive to Midas Woodstock for service. I have never been disappointed and always been treated well by Curtis, Barbara, Lauren and the rest of the staff!
I'm not sure why it's taken me so long to leave a review, but I've had my van serviced at the Lachine Midas a few times now and each time I've been blown away by the professionalism and efficiency of Craig and his team. Craig has also been patient and giving with advice, without ever once pressuring for a particular course of action. Pretty amazing service overall!
The staff here are incredible they saved me a bunch of time and a bunch ofstress about my tires and the receptionist and whatnot are just the best people you'll ever meet honestly
(Translated) Good service! (Original) Bon service!
Stay Away unless you got nothing to do ... they cant honor their appointments with there customer , To let a customer know 20 minutes before the appointment if they are make it other day!?!! I called at 9am for my 2pm appointment to confirm it that day ! I wont deal with this establishment again . Good way to lose a customer and I will letting anyone that I know to avoid this place .
Their pricing is reasonable. They’re also honest about car issues.
Very good service.
Great service very professional.
They completely revived my car. I had gone in today with my car overheating and smoking. Even though I had accidentally went to the wrong Midas, they STILL squeezed me in. They repaired my car in 3 1/2 hours and it lasted me all the way back to Mississauga! Totally recommend
I've been with Midas on Ontario St., St. Catherines ON for at least 25 years. I now live in Niagara Falls, ON and I still go back. Always had the best of service.
I had ongoing power issues and broke down in front of this location, they took care of my vehicle right away! Jesse and Jesse took a detailed list of my past power system maintenance and modifications, and not long after the issue was identified! New parts were recommended and installed, and the next day I had my vehicle on the road without issues! I recommend this location for any issues with your vehicle, they took care of my exhaust, brakes, wheel bearings, filters, and now power System! I was always received with a smile and instant service. Thanks to all the staff!
They have never steered me wrong with either of the family vehicles. They do tend to round down on the estimates, but it's rare to have a garage say that you DON'T need the work done right now.
Nice people
I went to have my check engine light checked as well as the EPC light recently lit at Midas. The inspection cost me $175 to only know the nature of the light codes, which is extremely expensive. Subsequently, they gave me an estimate of the repairs so that the vehicle was in order. The bill went up to $3,000. Since the current value of my vehicle was similar to the total estimate, I informed Midas that I was not going to carry out the repairs and was going to carry the car to the tame. When I picked up my vehicle, an employee working at Midas went out to offer to refund me the $175 I had paid for the inspection and that in exchange, I gave him my car because I carry it to the wreckers anyway. I found this totally inappropriate and it lacked professionalism. Finding this situation rather unusual and strange, I decided to go for an inspection elsewhere since it sounded like a scam. After the inspection at the 2nd garage, the costs had decreased to $800 to have my car repaired. Midas is a company that clearly lacks honesty and professionalism. I especially don’t recommend. They wanted to take profit of the situation. This is totally inacceptable.
~Change to Inital Review~ After an initial poor experience with an associate at this location, I left feeling disappointed. A few days later, I was contacted by a very professional individual by the name of Braden, and he was able to empathetically clear up the scenario from my previous visit. He booked me back in for a follow-up visit and I left my car for repairs. The vehicle was done in a timely manner, and the exhaust work they completed was fully up to par with my expectations, as well as kept at a very reasonable price. Despite the unfortunate first visit, Braden's professionalism and subsequent actions have ensured that I will be bringing my cars back for more custom work at this location, as well as recommend this store to my own associates. Thank you Braden. -Leonard
I've been a customer here for almost 10 years (it used to be called Enterprise Auto Care - same staff). Jarrod is an excellent and honest mechanic who has helped us with all sorts of repairs on various vehicles - but has also gone above and beyond on a number of occasions. Would highly recommend coming here!
Very helpful! Great service!
Fantastic service and help from these guys! I had a emergency situation and they were able to offer out solutions and backup options on the spot. They were able to take care of my tire problems with ease and very little cost! Special shout out to Rob, I really appreciate his willingness to help and putting his focus on providing the best solution to the problem at hand. I can also tell by his interactions with other customers, he's really here to make sure everyone and their cars are taken care to the best that he can. Definitely recommend everyone to take their cars here to get both great quality work and customer service!
Amazing service evwrytime and always willing to accommodate. Highly recommend them
In August of 2020 during the panadamic, I happened to breakdown during a cross country road trip due to a faulty brakeline. My GMC Sierra also had my handmade camper on its bed and thankfully they managed to get it up on the ramps. The team at Midas was fanatastic and got me straight in and sorted in record time! I was so grateful to everyone for being able to keep me moving during the pandemic. Wishing you all a safe and happy 2022.
Super friendly, knowledgeable and clean, WOW !! Took the time to show and explain the repairs they did. I highly recommend this place.
These guys are good, fast, reliable mechanics. I've left my vehicle with them multiple times. They are always there to answer your questions and explain what needs to happen. They don't just throw parts at a problem. They are quite diligent with investigating the problem. Keep your phone on hand when they have your vehicle. They often call you to keep you updated or tell you how they want to proceed with the work and estimate. I will keep coming here even though now it's out of my way. Thanks!
Very friendly staff and fair pricing.
The staff was excellent and was able to get my vehicle in the next morning after the problem happened. Super happy with the whole experience.
The manager was rude to his staff
Was super helpful . Some times it's good to understand what happens with your vehicle pre ventitive maintenance is good. The counter man had a smile and was honest . Better to hear the truth then have some one just say what you want to hear . Thank you
Good, Honest people. Thanks
Clear pricing from friendly staff. The job was done quickly and well. Jason, Dave and Jim were all great to work with.
I went there for a flat tire. Their work is efficient fast and the quality of the service is really good. Regarding the consumer service, they behave respectfully. Highly recommend.
I have used Midas for small jobs on my 2011 sedan for the last year and I find them to be clear communicators , helpful in getting to the root of the problem, as well as providing a timeline of upcoming maintenance requirements so you can budget for it. Recently, they helped pinpoint and resolve what turned out to be a small exhaust issue at no charge which I fully appreciated.
Fair charges and good customer service.
Occasionally really good deals
Hyundai dealership in Langley told me that I have to fix my car as the right bearing is loose I brought my car here and they assessed it and told me that everything is fine... Big thumb up for being honest appreciated
Paid $200 for exhaust gasket replacement in December/16, took back in February because exhaust leak came from new Gaskets. I've had an exhaust leak again!, from the same gasket they apparently fixed. Took it somewhere else for a thorough repair. I wouldn't recommend this shop.
They were able to get me an appointment the day after I called, and fixed everything that I had requested, as well as took me into the shop and showed me each thing they touched up on and anything else I should be concerned with. Friendly, knowledgeable staff that I would trust with car repairs in the future.
Great! Staff service is impeccable. They serviced the car all within half a day. Very impressive. Highly recommended.
They are very thorough with what your car needs, and try and save you money when they can. Staff are friendly, mechanics are willing to chat about repairs. Fairly priced
Always great and affordable service.
Would come here for my oil changes before but I’m not coming back anymore. Got my brakes checked and was quoted a bit over $2000 for rotors, pads, hardware,and labour. I ordered ceramic drilled and slotted brake rotors and pads for $320 for all four wheels. When i checked my pads when i was replacing them there was at least 50% life still left on them. Id suggest going elsewhere or learning how to work on your own car.
First time customer with Midas. Scheduled for a tire change service, and my mind was blown away how quick they got it all done. Antonio and the team did a fantastic job, they even filled up my washer fluid which was not part of the service. Really appreciated the service! Very friendly and straight forward. Saved so much time and money rom the dealership! Thank you guys once again!
Eric,the owner/supervisor is very helpful and a gr8 man. His fellow mechanics are good and fast workers.thank you for a wonderfull experience at your shop. Pt Cruiser guy
Great service. Helpful staff. Recommended!
Only shop in town I trust! Another great visit today and seems like everyone I go there, would recommend to anyone! Thanks again!
(Translated) Cozzy (Original) Cozzy
The worst place to book an appointment for tire change or anything. I booked an appointment with this idiots and I waited for 2 weeks for the tire change. On the day of tire change they are saying that my appointment is not in their schedule.
Great service and very curtiius
Fair honest and very helpful
Ian and Cindy were absolutely amazing! My engine blew and they did everything they could to help me out because it only had 67,000kms. Something didn’t sit right with Ian about it all so he went the extra mile and called Kia for us and figured everything out with them. Basically, Kia is replacing my engine. Thank you so much to the both of you! You have no idea how much we appreciate your hard work and thoughtfulness towards our family.
Be careful "incorrect policy" of Midas Kingston. For selling my car, I requested the inspection test of the car at Midas Kingston, two month ago. At that time, the manager of Midas said to me" you have to pay to delete "tinting of a front window" according to new tinting laws 2017 for Ontario cars. I almost followed his comment. However, I knew his word was not true. After cancelling the inspection order at Midas Kingston, I went to another Auto repair shop. A engineer of the Auto repair shop completed inspection test without deleting tinting of my car. The engineer mentioned that new tinting laws 2017 in Ontario only affect cars built after 2017 Jan, 1. In addition, the date of manufacture on my car was "2013, May, 1" .
I can't fault the workmanship, but the owner is another matter. I'd asked him to repair four problems and he completely ignored two. Condescending and makes you feel like he's doing you a favour if he works on your car. Won't return.
Friendly, knowledgeable staff. Good pricing. Only issue is the long wait time for basic oil change. Overall good experience.
Very 9ice people but too expensive.
Since I have been going here in the last month and a half to help get my G6 on the road they have been quick at getting me in and helping me fix the problem. Great service,! Quick and on time!
(Translated) INCREDIBLE SERVICE BRUNO THE SERVICE MANAGER ... ALWAYS THEY TO DEPAN (10 STAR SERVICE) ... NO MIDAS I KNOW MAKES BETTER SERVICE THAN THAT TACHEREAU ... AND THAT IS THIS MONSIEUR BRUNO AND ITS MANNER OF MANAGING EMPLOYEES .. IT MAKES PRIDE TO THE CHAIN THAT IS ALREADY RECOGNIZED AS ONE OF THE BEST PRICE QUALITY .... THANK YOU VERY MUCH .... THE IMPOSSIBLE, IF THAT IS POSSIBLE THEM CAN DO IT ... Mario B Old Longueuil (Original) SERVICE INCROYABLE BRUNO LE GERANT DE SERVICE... TOUJOURS LA POUR NOUS DEPANER (SERVICE 10 ÉTOILES) ... AUCUN MIDAS JE CONNAIS FAIT MEILLEUR SERVICE QUE CELUI TACHEREAU... ET CA C'EST CE MONSIEUR BRUNO ET SA FACON DE GÉRER LES EMPLOYÉS.. IL FAIT FIERTÉ A LA CHAINE QUI EST DEJA RECONNU COMME UNE DES MEILLEURS QUALITÉ PRIX.... MERCI BEAUCOUP .... L'IMPOSSIBLE, SI CELA EST POSSIBLE EUX PEUVENT LE FAIRE... Mario B Vieux Longueuil
Excellent, & efficient service.
Fast service They quoted accurately and completed the repairs in a timely manner. Very good communication with them. Appreciated their online system as well
Been there twice now and the service is great, the staff is friendly. My only problem which is probably to be expected, is that my final bill was higher than originally quoted. But other than that, a great place to bring your vehicle.
Best place Reasonable and fast????????
Our family have had 4 vehicles worked on here, always fair, always up front with costs. A good garage.
Absolutely the most amazing experience I have ever had. I went in for an out of province safety and etest and encountered some rare issues. The lady at the desk was incredible and knows the true value of customer service. I had Andrew perform the tests for my SUV and he went out of his way to accomodate me with everything that I needed. He even came in 3 hours after the shop was close to further service my SUV. On his own time and was 100% on top of everything. It's rare to see people go the extra mile when they don't have too. I was beyond impressed with this Midas location!
Honest car repair business. Shawn has been there for years. I have always trusted my vehicles with them.
I am very impressed with the service I received during my visit to MIDAS at 1137 Princess Street. Jesse Howe is very professional in dealing with the customers. He cares alot about the convenience of their clients. He is very polite and identifies your vehicle repair needs and provides you very cost effective solution. Repair work is carried out diligently and in timely manner. In future, I will always prefer to go to this location of MIDAs and recommend others to bring their vehicle there to get value added service.
Oil change on Mercedes
Service was great, Shawn and Dave were really helpful with fixing my exhaust!!
Great customer service! They didn't carry the part that was needed for our van but they offered to custom fit something. No charge for the initial assessment. Honest people.
(Translated) Always great service, so nice employees and a job well done. Well done to all the employees. (Original) Toujours un excellent service, des employés tellement gentil et travail bien fait. Bravo à tous les employés.
(Translated) Outstanding service, an explosive welcome, Bruno I believe his name, offers a service all stars (Original) Service hors pair, un accueuil explosif, Bruno je crois son prénom, offre un service toute étoiles
what a experience great location great service and very honest manager thank for the great service
If I could give 0 stars I would. These people are DECEITFUL and should NOT be in business. They told me that: "I don't want to see in the newspaper that you killed someone, I shouldn't even let you leave here without doing this 800$ job. Your car's brakes are going to give out at any minute". They PLANTED fear into my mind, a grotesque and violent image. FOR MONEY. Scared out of my mind but needing a second opinion, I drove elsewhere (ever so slowly, mind you) and was told there was absolutely NOTHING wrong with my cars brakes. I have been driving for months and still no issues. They take advantage when they know you're not a car expert. I really should write a complaint elsewhere because exaggerating is one thing, but fabricating a total LIE for $$$ is absolutely unacceptable. ATROCIOUS ... absolutely atrocious
Best customer service, they were great at explaining everything that I could do to my car and should do soon. Quotes were given well in advance and the work they did was impeccable.
Owner worked on my car, he does a fine job. Front desk lady was very friendly and helpful. I would recommend to anyone and I will go back personally as well.
(Translated) Professional and courteous service at a reasonable price (Original) Service professionnel et courtois à un prix raisonnable
i don't know a lot about cars but I bring mine in 2 times a year for annual maintenance. When I arrived I had a piece of steel in my back right tire and was only looking to get it patched. Although other garages told me the tires were still good, I was told they all needed to be replaced. As did my breaks. I spent $1500 to get everything worked on. It took all day to get this job done. I even waited an hour after work for them to finish up. They took the car for a drive after they had completed the work to make sure everything was in check. When it was given back to me it sounded like I was driving a jet. I thought it was maybe because of the treads on the new tires so I didn't think much of it until it was time for an oil change. I took my car back to my usual dealer as I didn't have all day to wait. When I told them about the noise they looked into the wheels. I had bearings and a hub that needed to be replaced. It cost me another$700 to get this done. Again, I don't know much about cars so I can't say if it was damaged during the work Midas did on it but even if it wasn't, the tire was off and should have been seen, in my uneducated opinion. Even if it can't be seen, the noise wasn't heard by the mechanic when the car was driven? I will never take my vehicle back.
Honest, friendly people. And they have the best shop dog around!
Great staff. Friendly and helpful. Just a little tight for customer parking space.
Fast, friendly and knowledgeable techs. Always give me what I ask for.
Did exlecent work on my car
Was greeted with friendly knowledgable mechanics. Fair prices on parts and labor.
Excellent service. Great staff!
Excellent service!! Mechanics are professional and knowledgeable. They provided me with Superior and value-added service. Friendly and cost-efficient. I wouldn’t take my vehicles anywhere else. I highly recommend them
So glad they are opening a second location! They need it!
Great staff excellent service.
Highly recommend this Midas for any of your car needs! The team is very friendly and knowledgeable and always answers any questions or concerns I have. Prices are very reasonable, they are very efficient and I would recommend this spot to all of my friends and family. Keep up the great work!!
I bring my Dodge Ram to Midas all the time. This last time was for tires and a lot of brake work. The technicians are very knowledgeable and do a great job every time I've had my truck there for service. Thank you to Jesse Howe for getting back to me promptly and explaining in detail what was required to make my truck safe.
Way over priced ..they get parts super cheap and Mark up the price. I double checked at part source and the bearing kit was almost 50 dollars cheaper than they charged my aunt. Low blow
Always fantastic service. Wont go anywhere else.
Smart , friendly service
Oil changes are okay. Watch out for the extras.
They quickly repaired my tire and were not pushy about having to buy new ones, they just told me how many mm's I had left of tread. Excellent customer service, Antonio is exceptionally nice and very helpful.
I gave this place a chance despite the poor reviews and bad reputation however they tried to rip me off by saying I have to be charged extra because my 4 CYL car took 6 LITRES OF OIL (ARE YOU KIDDING?) then they tried to throw blame around the shop and reduced my charge to 5 litres (the engine can only fit 4.4 L however they quoted me prices for 2 air filters (cabin and engine) and I agreed to them however there was no mention of the labour charge, all in all I was charged $148.11 for getting an oil change and air filters replaced (anyone can do) and I also brought my own oil, STAY AWAY FOLKS!!
They are honest
Quick, Affordable and Warm Serving
This is the best shop I ve been to in the City The Management was terrific and The Midas Men who worked on my Car did so with Experience and Expertise !
I had my alternator replaced and an oil change and the folks at Midas Main Street were quick, professional and super nice! Thank you all so much for helping me out today! - Charlie
Amazing people amazing job.
Easy to make an appointment, the technicians are knowledgeable and very thorough.
They took my car right away with an emergency of a flat tire. Great service!
They were very nice, very quick. The price was fair. The girl tried to convince me hard enough to use synthetic rather than conventional. I had to tell her no 3x lol.
Always a pleasure, large, clean shop, great staff always greeted with a smile, they are a full auto shop to service your vehicle
fast and great service
Informative
Always awesome service from the staff at midas. Honest and fair.thanks guys
The guys will treat you right.
I have yet to have any bad service at any Midas location I have been too. This visit only reaffirmed my love for this company and the amazing staff they have working for them. I brought my car in for an out-of-province safety and they were quick and efficient. Every staff member I came across was friendly and extremely helpful. Well done on yet another great win in a long line of successes!
Amazing team here. Got my breaks replaced and then my out of province inspection done at this location. The team were all so friendly and knowledgeable. I knew my car was in good hands I'll be back for any of my car needs for sure.
Got an alignment that after a week my steering wheel got crooked went back and was told that it was a suspension problem, so I just paid for an ain't for no reason, honestly for that I won't even give a review but the first time I got the alignment I was told I have a head gasket leak and rear suspension problem, went to 2 different shops and both said there is nothing
Great customer service! knowledgeable staff. Will definitely come back.
I went in for my regular scheduled oil change and they made the suggestion to get my head light panels treated; apparently they were a little foggy. My car is over 20 years old and I had no idea, but these guys have earned my trust over the years, so I spent the $60 or $70 that it cost to have them put into some solution and buffed. It was totally worth what I spent and more!! I no longer have to strain while driving at night; I didn't even know I was straining until driving my car at night after I had this done, it's like sunshine is coming out the front of my car. AMAZING! These are good guys who have my best interest at heart and that means a lot that I can trust them to keep me and my car safe. Thank you.
Great service! Very fast and knowledgeable.
A very good place to go to very honest
Just ok
Very good prices and awesome customers attention , totally recommend the place
This is the absolute worst and most unprofessional auto shop *** DO NOT USE THIS BUSINESS***. I had my brakes "fixed" at this location (for the second time in 1.5 months) The owner/ manager was extremely rude and unprofessional. After my brakes failed after two attempted fixes, I cut my loses and double paid to have them done correctly at my regular mechanic back in Calgary. This place is a scam, and they clearly lied about the service they supposedly provided.
I needed a flex pipe replaced on my Ford Taurus. Made the online appointment at Midas on Hartzel Road in St. Catharines and got a call back in 5 minutes. They took the car today and performed the repair which involved fabricating a part and all was completed at a great price. The receptionist was a joy throughout my wait time and was an absolute pleasure and I enjoyed the friendly conversation. I've been going to this establishment for many years now and I've always received stellar service and the workmanship is second to none. I would highly recommend this particular franchise to anyone.
These guys are awesome, they immediately helped us with something that we really needed done quickly.
I had a very good experience getting an alignment. I was explained what was done and the price was as quoted.
Professional, fast and friendly.
Replaced my fallen off muffler in a hurry for a fair price. Charged less than quoted for my rear suspension when the job turned out to be simpler than expected. Didn't suggest work that didn't need doing. Works for me.
not professional they don't even test drive the vehicles
Called on a sat , they fit me in right away same day ,for a quick safety assessment with zero charge and let me know what was going on :) Saved me alot of hassle trying to find a mechanic that would look at my vehicle on wknd , highly recommend Was very pleased and will be back nextime I need anything done ????????
Got good insight from the mechanic regarding my tires and breaks. I made a decision to get a new set of tires. They managed to get some in and mount them by the end of the morning as they hadn't had any in stock. My only complaint would be that I was sitting there waiting the entire morning. They did not keep me updated regularly without a prompt. Also, I was getting tired and hungry. It would have been nice to have been offered some coffee or snack food and to have been kept properly abreast of developments.
Always been good to me, where other places I the city will try and jip you.
Very friendly and helpful. Definitely found my new mechanic.
Well Done ! Know their suff & quick service.
Very disapponted. Made a 730 am appointment to get oil changed and tires rotated. Got there on time. I was told I would have to wait because a truck was on the lift they use for oil changes. I tood employee I was assured the day before that if I came in at 730 I would be taken care of quickly. I took 2 hours off work to be there. He said take it up with the guy that made the appointment. If he wanted to keep me as a customer he could have said sorry about the inconvience...and maybe give me a coupon for a discounted oil change. He didn't really care. I will not be back. (I can see why more and more Midas shops are going out of business, they don't really care about their customers)
I'm visiting from out of province and my car developed an oil leak. They were able to take my car right away, diagnosed and fixed the problem (it was minor), then didn't even charge me for their effort! Thanks so much!
Great shop
I had the pleasure of finding that my oil cap was either not secured or not replaced after an oil change at Smythe Street Midas. My vehicle managed to pump oil inside my engine compartment. I'm not sure how long it had been this way. Very concerning. When I went in to talk to them about this they simply checked my dipstick and said the oil level was good. How high was my level before it started pumping out? Was it overfull and built up pressure? Always check your level and cap when you leave one of these places. It could be costly.
Great service, friendly staff.
Always geeat service here.
(Translated) Fantastic service! I have a fleet of trucks and of course I often have to do repairs and basic maintenance. Good mechanics, they often found my problems. But most importantly, very honest people! If it's complex or if it requires dealer expertise, it directs you well! Guaranteed work too, quiet head. (Original) Service fantastique! J'ai une flotte de camions et je dois bien sûr très souvent avoir à faire des réparations ainsi que de la maintenance de base. Bon mécaniciens, ils ont souvent trouvé mes problèmes. Mais le plus important, des gens très honnête! Si c'est complexe ou si ça nécessite une expertise du concessionnaire, il vous dirige bien! Garantie de travail aussi, tête tranquille.
good
(Translated) They kept the appointment time to fix my flat tire despite being overwhelmed with tire changes. Punctual, fast and courteous service. We can't ask for more. (Original) Ils ont respecté l’heure du rendez-vous pour réparer ma crevaison malgré le fait qu’ils soient débordés avec les changement de pneus. Service ponctuel, rapide et courtois. On peut pas demander plus.
There is no words just Kingstons BEST thay know there stuff & there bloody good at keep ???? up the great work
Wow i had an uncomfortable time the staff didn't do what i asked im sorry i would not go again or tell friends
Great staff and service every time I take my vehicles in to the Dundarave location!
Unbelievably great service. They were able to squeeze me in last minute and were so understanding and helpful. A couple of hours after I dropped the car off they got back to me with what was wrong with my car and quoted me a price before doing any work, and it wasn't crazy expensive either! Great price and great employees. I'm hoping this will be the last of my car issues but if not, I'll definitely bring it back here. Thanks again!
These people were so genuinely lovely. They said to feel free to ask any questions about my car. It was also a really good deal on my oil change. They were very reassuring when I described an issue I'd had with my previous car and that I was concerned about. Thank you!
The customer service could be better.
Good service but forgot to top up fluids during oil change
Very honest with reasonable price.
I called on Tuesday afternoon to explain my new muffler noise. Brian sorted me an appointment out for Wed am. I sat and waited and the mechanic came and explained I had rusted a bolt and a plate had come loose. I appreciated their honesty and prompt service! Great place!
(Translated) Price for excellent tire change as well as storage (Original) Prix pour changement de tire excellent ainsi que lentreposage
Quick service friendly staff
The lady at the front is very rude
Super friendly staff Service: 5/5 Value: 5/5
Service was great, but expensive parts.
Thank goodness for Sean at Midas! I needed to get my van squared away; we have a baby due any day. Sean got me in quickly and I had a great time joking around with the staff and other customers while I was there.
Great experience very informative employees. Competitive price and excellent service.
Close to $500. T0 put in a $22. Thurmasstat highway robbery
They did a good job of fixing my car.
From start to finish... The best experience ive had anywhere....pleasure to deal with...fast and speedy and honest...no trying to upsale me on anything...$100 inc tax out the door for synthetic oil change and tire rotation..gentleman working from desk was super friendly and genuine..i will definately be back
I don't always go to Midas but when I do....I'm always somehow disappointed by the price. I wanted to go because we were given a coupon in the mail which said 49.99 for synthetic oil change with extra. I get that there's always extra information in the fine print but it gets annoying and it's shady to me. When I got the final receipt back (after asking and making sure the oil change deal was on there), it was very confusing and unclear. It showed 4 numbers on our paper ranging from 50-68 but our total was 128. Then another fee was added and then tax on top of that....It was strange. They never properly broke those numbers down on the receipt and why there were so many different numbers. The entire receipt seemed shady to me and I get this is during Covid-19, but when something seems shady, part of me feels used. This was shady enough that I wont be coming back. Sorry
Took my car into midas, as it was wanting to stall. At first they said they would put it on the diagnostic anywhere from 1hr to 5 hrs, to see than apparently I needed a timing chain. Didnt put on diagnostic machine till the day before i picked it up. Almost a week after dropping it off. which would of been fine but nothing but a run around(gong show). so canceled the work . went to pick up my car after a week of being there, now my car runs worse now than it did when I took it in. I've been dealing with midas for years. but now will never go back again. As well as they had to have left it unlocked and someone got into my car and went through everything in the middle console and wrecked my glove box is what they say, even though my valuables were still in vehicle untouched. While the car was all locked up when i went to get it. I would never recommend them to anyone.
What a wonderful team of people. I experienced a problem with my car while traveling on autoroute 20. I exited and drove to the nearest auto repair shop, which happened to be Midas in Lachine. They were so reassuring, warm and helpful & attended to my problem immediately even though they were fully booked. I was back on the road in no time. Thank you Midas.
Everyone who drives needs a reliable mechanic. Finding one isn't so easy! I highly recommend the guys at 1688 Main St Midas in Vancouver. I tried them out because of an oil change special they ran a couple of years ago, and have been going to them for everything car related since then. They've earned my trust 100%. The owner is awesome, and he hires quality people. Give them a try. You will not be disappointed!!
Friendly accommodating staff. I have never felt upsold...which I really appreciate. Great communication.
Quoted 65$ for oil change..charged 98..when I protested Shawn reduced to 78...showstopper are not honest...avoid this place...or take quote in writing b4 starting.
I took my car in today thinking it needed new shocks and strutts... Tyler, the manager had his mechanic check it out and they recommended replacing the front sway bars instead.. Turned out this fixed the problem and parts & labor tax in cost only $78.19... This saved me many hundreds of $$... Thanks guys.. Awesome service by professional auto repair people that put the customer first!!
Had an estimate for suspension work to be done but I was questioning whether it was all necessary. I emailed and sent them the estimate . Not only did they beat it by 10%,but after they checked out the car only did the necessary repairs and part replacement. Randy is honestly the best. He is someone I trust with my car and recommend that too all my friends and family.
Do not go for car inspections, their prices are incredibly high for any work on your vehicle! Save your time and money!
I left a bad review yesterday about our experience at Midas to get home and find out there was a special on oil changes. Knowing how upset we were don't you think Midas could have at least offered that discount to us instead of hidden charges? I won't email with owner privately as I want others to know what HORRIBLE service you get from them. So many other companies will treat woman and seniors better then here. PATHETIC service. If I could give a negative 10 star I would
Amazing customer service. The main guy at the desk is always super friendly and nice. Gives the coupons you can find on their website without even asking. I wanted to find out why my engine light was on and did not have to pay for them to get and clear the codes. Super impressed with them. I will continue to go back for anything I need done.
My wife has used Midas numerous times with nothing but excellent experiences. The staff were very accomodating and even gave her car a minor clean up before she picked up her vehicle. I called yesterday to make an appointment for my break pads, but was having a hard time finding a date to bring the vehicle in (given my busy schedule). The manager offered to pick up my car from work - that's accomodating!
Fantastic!!!!
Abousltly ridiculous pricing, 308$ to get a power stearing hose replaced and a waste of an hour and a half on top of that. Would have rated 0 if possible. 0/10 woulsnt reccomend
I’ve been going there for many years, over a decade. They’re professional, polite, call you to let you know when car is finished. To me, they are a neighborhood shop. I know the locals, tip the mechanics. I love them.
I highly recommend Midas! The mechanics who worked on my car were completely honest, giving myself choices of how to proceed in fixing my car. The job required was complicated, yet they did an amazing job and fairly quickly too. I will definitely return when more work is needed. Thanks again!
Fast and friendly service. I had car problems right at the start of my visit to Regina. They inspected my vehicle as soon as I walked in and got it in for repairs the next morning. I highly recommend them.
Braedon was the best help i could ask for. I had an issue with my clutch and transmission and i needed brakes changed, which was going to be quite pricey. I explained my financial situation was rough during this pandemic and he listened, understood and helped me the best he could. Since then ive spoken to the man a few times and everytime we spoke i was really impressed with how comfortable he made me feel and answered all questions and even called around for a good used part for me so that i could save some money. above and beyond customer service really. He made me feel smart for coming to them, not stupid for asking questions. I will be comming back for my auto needs.
The guys here are great, super nice and helpful. Always come here whenever I need something and will keep coming back in the future.
Brought in a very old Civic for muffler repairs. They found a part despite its age, installed it as had the car back with 3 hours. They were courteous, efficient, polite and I feel the price was fair. Pro tip: if they offer a lifetime warranty on the work or part, make sure it’s added to the invoice as a separate line item or they will not honour it.
Engine Light came on just as i had back-to-back appointment to get vehicle ready to leave Vancouver for a family emergency. Antonio came out and checked the code and took a quick test drive. It turned out to be a minor warning and i was on my way. Made all my appointments. They came through for me and cared about my situation.
Always a great experience when they take care of my Xterra. They get the job done but the cherry on top is the customer service. They clearly explain the work being done and make it easy to digest. That's definitely what sets them apart.
(Translated) Very good service and the prices are very reasonable. They do a free exam during oil changes and give you the results sheet in addition to clearly explaining each problem and how to fix it. For some services, the prices are higher than elsewhere, but since their service is very reliable, it is justified. In my opinion, it is a safe choice. (Original) Très bon service et les prix sont très raisonnables. Ils font un examen gratuit lors des changements d'huile et vous donne la feuille des résultats en plus de vous expliquer clairement chaque problème ainsi que les façons de les régler. Pour certain services, les prix sont plus élevés qu'ailleurs, mais comme leur service est très fiable, c'est justifié. Selon moi, c'est un choix sûr.
Said it was open on the website as well as on the door card, but wasnt
Awesome car care
Amazing! Couldn't be happier, the staff were so friendly and helpful. Will 100% return for future maintenance!
(Translated) nothing to say about their service but really rogue price. want to buy $ 1000 and more for a line break and 2 calipers ... I did well to wait for my mechanic, I saved $ 800! (Original) rien a dire sur leur service mais vraiment arnaqueur coté prix. vouloir cherger 1000$ et plus pour une ligne a break et 2 étriers ... j'ai bien fait d'attendre mon mécanicien , j'ai sauvé 800$!!
Totally disappointed. Called the shop and clearly stated that i needed ONLY read the fault codes. Was promised that i can come right now. They just took the vehicle for 1.5 hours, did nothing (said before that those are minor errors and they can fix them quickly, but I didn't ask to perform any repairs). I didn't work at all, EPC and check engine light was still on even though they told me they not, maybe were expecting I'm blind. So I paid 100+ just to read the codes and lose my work time. Very bad service but still polite :) UPDATE: there is even no way to fill the comment/experience form using the link in the owner reply. It simply doesn't accept city/postal code or province. They simply don't care
We've been coming here for years and they are top notch. The service is great and they've always treated us well. We've been in a number of times and not been charged at all for their time and/or advice/diagnostics. We moved to Chilliwack almost a year ago but will continue to make the trip back to Langley when our vehicle needs maintenance. Sam is always a joy deal with... Highly recommended!
Honest and helpful.
Can't beat a $30 tire rotation taxes in. ????
Fast service and Staff
Clean (smelled great in there), amazingly quick for our work trucks, seemed very friendly. Would bring my personal car there.
Honest and helpful
Best customer service ever! They go above and beyond for sure. I was stranded with a flat ruined tire at closing time and they stayed open to help me get back on the road. Great people. Great prices. I will definitely go back again.
Great service. Had a terrible sound coming from my car and got it looked and solved in under an hour and half
Fixed my exhaust leak when others in town couldn't get the parts for my Nissan. Staff is friendly and helpful.
Midas you blew me away. I needed to coordinate the timings of my tire change appointment due to a sick child and a busy work day and to my shock Cheryl organized that our car be picked up and dropped off. Unexpected superb experience - you have my business going forward.
Brought my car in to a different shop to pay 180 dollars for incorrect information. It didn't sit well so i brought it here. Not only did they really look at it my thoughts were correct wrong I formation. Midas took the time and guys to properly diagnose my problem and told me a few more as well. This will be my go to place from now on
Rude and inconvenient
I drive an Audi A6 , There was a squealing sound coming from the front of my car Chris was able to quickly diagnose the problem . Jessica made me a quote that was unbeatable.on my front end hub bearing swap , The Work was well done I’m extremely happy customer . I recommend Midas thunder bay , Their estimation time was accurate , And was able To the work in half the time I was quoted at other mechanic Shops . Jessica and Chris are honest and professional, Thanks again my friends !
I've had multiple very positive experiences at this Midas location. The customer facing staff are friendly and professional, the workmanship is high quality. Special shout-out to Antonio, who's gone above and beyond for me - thank you! I would definitely recommend them to friends and family.
useless and really disrespectful towards customers vehicles
Revisited after major mishap. I was treated very professionally and an issue that we had was dealt with with satisfactory results. I was honestly pleasantly surprised as I expected some kind of resistance at least. Thank you for your help Jessie!
Super helpful, fair, honest, prompt. Have been in three times, and have always been dealt with professionally. Most recent visit they took about an hour worth of mechanic time to make an assess and adjust something for me, handed the keys back and told me i was good to go. All fixed. No charge. I will be back.
Brought my car in because it was intermittently stalling. They found the issue and also suggested replacing the tires because they were in horrible shape. They gave me the time to decide on the tires and were not pushy in any way! Myles was really helpful and gave me great advice. Honestly the best experience I've had at a mechanic. I'll only be coming here from now on.
Great prices and fast service for oil changes, and tire rotation
(Translated) Excellent personalized service, The manager and the staff are there to offer you their help. Very good price if you compare with a car dealer. (Original) Excellent service personnalisé, Le gérant et le personnel sont là pour vous offrir leurs aides. Très bon prix si l'on compare avec un concessionnaire auto.
In Penticton for a week's vacation and the AC in our car decides to die ... just as we enter a 40C heat wave! Mike scheduled us in on a day's notice and, after a small miss that he sorted without charge or hesitation, had the AC sorted in under 2 hours. Mike's calm demeanour and willingness to help helped us avoid a very uncomfortable rest of our vacation.
(Translated) Very good service and very efficient. (Original) Très bon service et très efficace.
Owner is friendly and honest.
The fast and go is what I like
Good service as always , sorry that Jessica is leaving
Great service would use again
I took my car in for an engine light check, they had to run more diagnostics in addition to the electrical screen which costed more money. they detected the problem and I got it fixed and the engine light came on again less than a week later for a similar but slightly different problem that would have cost me more money to fix, according to the technicians there. It took 2 visits and a large amount of money to not get my car fixed.
Great service and prices! They fit us in last minute on a busy day
(Translated) Serviced by (Original) Serviced af
I had a great experience, customer support was amazing. I appreciated the honesty about what my car needed and what it didn't need. And shout out to Sam the manager she really went over and above the service and so did the mechanic that worked on my car. This will be my go-to mechanic from now on. Highly recommended
Had a muffler emergency while traveling through New Brunswick. F'ton Midas welded things back together to get us to our destination and didn't even charge us. (only took 10 min.) Explained and gave options as well. Very helpful and kind for some frightened tourists!
Incredibly knowledgeable and understanding. A breath of fresh air that a garage isn't just out to gouge the consumer. They give free advice and help when it's really needed.
Manager/Cashier behavior was not good
The customer service at this location is seamless, from the begining, including professinal approachable staff at the desk, phone calls to the exceptional practice, trouble shooting, and outcomes with my automobile. i feel confident in bringing my vehicle to this location, and always have had consistant excellent service. |Thank you Jesse and crew!
Terrible service!!! We had a power steering hose fixed at Midas in early January 2019. It was broken again later that winter. Midas was good at offering warranty for the part but we paid for labor again. Less than a year later, the power steering hose blew again. The only offer from Midas was to warranty the part once again and we could pay for labor. What ridiculous customer service. Obviously the part they're using or the labor is an issue. Either way, neither is our fault and we're out the cost of 2 parts and 3x labor fees.
The people who work at Main St. location are very honest and helpful. My car was having problems with the battery. I went to Mr. L and they wanted me to replace it. I went to Midas at Main st. and they told me my battery was ok and it only needed to be recharged, and they did it at no cost. Highly recommended.
These guys are so fair when in to get my car assessed and just to prove out an engine problem one of the Technicians fixed my traction control sensor And didn't charge me anything extra. Great service!!
Great and inexpensive service for a short notice appointment. I had my Volvo's headlamp fixed an hour ago. Will definitely recommend their services.
I went to Midas for a second opinion after getting a quote of over $1100 to get my brakes done. Midas took me in right away and did everything for $780. Fair prices and great service!
I had asked to get thermostat changed and door locks replaced and lots of other work. First the lock fell through the door then the key wouldn’t open one door and has ruined my ignition. I had taken it back twice for this problem. The heat never worked so I took it somewhere else and they said the thermostat was never changed though I was charged for it. I sent them a message and no response. Very sloppy work and scary to think what else was not changed and the price I paid for all the work was $3000+ . Ie.my timing belt. Sloppy and unprofessional.
Good Service.
Cindy, give excellent service.. John S.
Great/professional customer service and team, i had a flat tire at the middle of the road, could not open the spare tire it is ,Kia Rando. Took the tire to the Midas fixed in short time, you guys are the best.
This shop is very good, first experience I took my car in for an alignment and new tires, I swear the job was done within two hours and the price was alright. Second experience my Supras exhaust snapped in the rear, I took it in and it was re welded within two hours, the weld was quality and the exhaust is still good, charged for a hours labour.
Fantastic service, customer relations and the manager Braden is the perfect manager for helping people. I have recommended 3 friends and would recommend them to anybody.
Got my oil changed on Tuesday March 3rd, the next day I checked the oil libel and there was 0.75-1L over the highest level on the dipstick. Called and went there again and the manager measured the oil after being operated for 5 minutes and said that the level is okay. I took his word and went back home. When I checked the owners manual and followed the procedure the level was over as the first time. Called and scheduled to get the excess oil drained, but this time they forgot to put the oil cap back in place as shown and the oil splashed under the hood as shown. I was so angry and was offered lots of apologies, the oil was cleaned and a free oil change. I told the manager just to clean the oil and I won’t come here again. If a simple job like oil change wasn’t done as should what about more complex tasks?!!!!!!
Saved me $400!
terrible- they were so intent on upselling and making the repair job bigger that we ended up taking our car elsewhere. my son priced a brake job there once-he was driving an older bmw- and they wanted 5,000.00! Ridiculous. They also broke a tool that we had supplied that was a specialty item and first lied about it; they eventually admitted it but not only did not offer to pay for it but charged full price on the non-repair. P.S. The other repair shop did our repair with no fuss. Would NOT recommend this Midas location- hopefully others are more honest and reliable.
If you want to go to a place where they going to treat you right and know the work going to be right the 1st time and at reasonable prices. Go see Sam and team at Langley Midas. thankyou Sam and team for always making sure my SUV is taken care of!
Always happy with the service I get here! Helpful and nice staff!
Jesse and the team went above and beyond for me. Quick response, honest service. The place to go for tires. Great experience. A++
Went in today for a signal bulb change. By the time the gentleman at the desk got all my information and told me to have a seat, it was done and I was on my way! I was VERY happy with my experience at this location, I will definitely be back! Thank you guys, so much!
The people at this location are fabulous. My rx8 had overheating issues, and they not only fixed it but went above and beyond to make sure that my car was in a good running condition. They called me to update me everytime something came up or if they were about to do something. The day I picked up my car, they saved me over 250 dollars worth of labour and mechanical work. 10/10 would return next time.
My favorite place
Called this morning with a general question...Sam who answered the phone seemed to be annoyed at the phone call for potential client business ???? her tone and condescending attitude told us immediately that this is not the place we want to spend our hard earned $ I recommend you think twice about patronizing this business.
Neeed 4 bolts removed that were stuck... Jason went out of his way to help me
I visited Midas Alert Street 1839 Albert st, Regina for Oil Change services, already booked an appointment few days back. I wanted to consult some professional and make up my mind for my vehicle for some other services, which I thought should be done but after initial consultation. I was on reception asking questions when Manager operations Mr. Jarrod Callan (He introduced) intervened and told me that he is the right person to consult. As I asked him questions about my specific condition, he said it will take money to advice anything. Which I refused as at the moment I had less knowledge about the topic and couldn't decide. When I refused, he almost yelled on me that I am wasting his time and he has to do a lot of work. Refusal to services was ok ( if that were paid) but the behavior was so un- professional and insulting. I could never expect this attitude anywhere. Anyways, I told the person on reception to do the oil change only, it took approx. 40 mins and I prefer to stand outside the office, was not comfortable there. After sometimes, manager showed again with the chair that I can sit and if I pay them money he can listen. I refused any further services for my car and dealing with him especially... This incident gave me an impression that this business has no respect to the customers and insulting them is an ok norm there... very disappointing !!
Good shop. Had my M4 brakes done here and results and product are great. Honest guys, good results.
I'm never thrilled about auto repairs but the gentlemen working there made it as painless as possible. Being a single more mature lady I am always concerned about being coerced into something that is not necessary. Kevin showed me the inspection and explained what he thought necessary at the moment and what could wait. I now trust this business and will continue to use their services.
Friendly and knowledgeable staff. Went in for a tire issue and they had me on the road in 30 minutes.
Got an oil change then they will tell you got problem on your car and when you refuse to have them do the service (thought of sending it to my car dealer), you will leave with your car sound in very bad condition which wasn't there before you hand them your key. Very disappointed..
Do not go there!
Great staff. Then run like clockwork and do a thorough job for a reasonable price. I will be coming back and recommending to friends.
(Translated) They showed great professionalism and repaired my exhaust the same day that I called them while several garages are closed and I need my car for my job. (Original) Ils ont fait preuve d'un grand professionnalisme et ont réparé mon échappement la journée même que je les aie appelé alors que plusieurs garages sont fermés et que j'ai besoin de mon auto pour mon emploi.
Awesome customer service at the princess st location
Much to my surprise, the last few visits, my bill has been LESS than quoted and LESS than expected! This is clearly now my repair shop of choice!
We got our car fixed here during a roadtrip across Canada. They were the most professional mechanics among five others mechanics in Regina. Shawn and his manager are awesome and honest. We absolutely recomend them !
Bought new winter tires and rims had them put on. I've taken both my cars here now and have had excellent service.
Recently had our car safetied here. Our breaks have had a loud screeching sound since about a year after the car was originally purchased (wife's parents are original owners). Our dealership could not fix this, and we just.figured we were stuck with it. Then these folks fixed it somehow! No more screeching breaks! No more stares! No more cringe! Thank you so much!
Staff are friendly and answer my questions so I can understand why or why not I should have work done. Need my vehicle daily for work so when an emergency arises I am so glad they're not far away. Numerous times they've had a solution so that I have my wheels for the day and they fix things when our schedules allow. Thanks Guys! You help me stay on schedule!
Everyone was very pleasant, and helpful. Nice group to talk too while you wait.
Would not recommend I made an appointment to get my summer tires put on my car and was quoted at 100$, brought my car to the shop and got a phone call 30 minutes later and was told that my lug nuts were really tight and they tried their strongest impact to get them off and now they were going to try heating them up and I was fine with that, then 20 minutes later they texted me and told me they broke my stud and lug nut and told me it was gonna be another 250$ to repair and I texted them back and told them not to I would do it myself when I got it home and on top of everything they said I needed new brakes which I know I didn't because I replaced them 2 months prior. So I went back to midas and they had replaced the stud without my permission and I told them my brakes were changed 2 months ago theres no way that they needed changed so the guy working the desk went back out and came back and said nevermind your brakes are fine and then told me I'd have to pay 458$ and I started crying because I'm only 21 and work a minimum wage job so I couldn't afford that much, so I called my mom and she came to the shop and he told her a completely different story and dropped the price to 309$ still too much if you ask me. So if your a young girl like me I don't recommend, I feel they took advantage of me. 0 stars never going back!!!
Well I've been to the Starbucks at the kids in Toronto and it's terrific with every penny but I'm going to try yours next time I'm in Stratford
Very good services, fast and quality
Bill and Chris are awesome!
Excellent service. Good people. Work done right.
Got my good 'ol '04 big SUV turned around fast and perfect. Excellent vendor, extremely thorough, helpful and absolutely honest. Highly recommend for any type of auto repair work not just brakes.
Went to this shop to get flex hose repair for 1995 car was told it would cost $1500.00 to repair Didn’t get it done there went to a couple on arbutus street and they did it for &400.00 This shop a big rip off
Went for an oil change, average price for the truck. Friendly staff.
Excellent service
I had the taco salad and asked for no olives. Full of olives. I picked them out. Salad had mushrooms too which was strange for taco salad. I obviously ordered the wrong meal.
So gave 3 stars (instead of 4) as I appreciate them fitting me in when I couldn’t get my car started on Thursday morning. What my concern is - apparently my exhaust system is leaking and my muffler gasket needs replacing a fact that no one told me (I found out on my own by looking at the Midas visual courtesy check sheet) or offered me quotes to fix. I talked to the mechanic 2 times and it was not mentioned either time. It is strange that not one of the mechanics I have seen recently has mentioned any issues to me- I have had work done recently and have had my catalytic converter patched in April or May. I will be calling them tomorrow for clarification but wanted to put this out there.
What an amazing place to take our vehicle. MIDAS sure took care of our needs and they helped us fix our vehicle and found the part which was absolete and did it all in a good time and with a good price. We feel safe when we use Midas. Thank you Midas for helping us.
First time customer and will be back! Great work. Went to a different mechanic down the road and he tried to rip me off by telling me I needed a whole new engine and tires. I guess trust the Midas touch slogan is right! Honest people, great work and fair pricing. Thank you Midas Ontario Street!
Braden went above and beyond in assisting our family. He provided excellent service and follow-up. I can’t say enough about how much we appreciated his professional manner and attentive care. The best I’ve ever met!
I highly recommend this location it is the best one in Niagara I am a fairly new customer and each time is better than the last. Very professional and you can trust these guys and the price is always the best I trust both of my cars to this location! Keep up the good work!
Great service
I was happy when they said it will be 1-1/2 hr and it was right on the dot. They also didn't try to up sale me in anyways. And did a full check/tires that was included in the oil change price.
Stopped in quick to see if they sold jugs of oil. The gentleman working the counter told me to pull my car up and they'd fill it. Another young man checked and put 1L in. I tried to pay them and they refused telling me to come back when I actually need something done. I definitely will. Thank you guys
I have never had a bad experience at this midas location. They are a hardworking, reliable and most importantly, honest. They have done a lot of work on my Chevy Tracker from replacing suspension, brake line fixes and gas line leaks. They are attentive and trustworthy and I will continue to bring my vehicles here in the future.
They have a huge waiting area and some toys for kids, it's perfect. Great work and nice people
My muffler was rattling. I brought it in, they tightened a couple of bolts and sent me on my way. No charge....less than 15 minutes. A nice way to start my day!
On December 12, as I was leaving work between 3 and 3:30pm, I discovered my car wouldn't start and ended up getting a boost from a fellow employee...was obvious my battery had gone. First went to Canadian Tire at Kingston Center because they're open until 8pm. Was told they couldn't take me until maybe tomorrow, probably not until Friday morning...this was Wednesday afternoon and it was just my battery...you can't fit me in??? So I hightailed it over to Midas which is just around the corner and thought they might not take me because it was 3:45pm and they close at 5pm. I explained to front desk staff that I was sure it was just my battery and was afraid to shut off my vehicle as it wouldn't start up again. They swung into action and within a few minutes had a mechanic checking my car in the garage...even though they looked busy finishing up things in the last hour of the day...and also several customers waiting for their vehicle. Of course, it was just a battery replacement and was done in no time at all. I don't take lightly the fact they didn't leave me high and dry like Canadian Tire. The front desk staff were supportive and reassuring that they will always go the extra mile to help if they possibly can. I am extremely happy with the prompt response and service that I received here. I will continue to take my car to Midas because of their high standards and willingness to help their customers. Thank you once again to all the front desk and garage staff...well done!
Will work pass the clock for some quick repairs. Good service in a pinch
Terrific staff, quality efficient service, and yummy Werther’s candies! Thankyou!
I have been to midas in orillia once. The customer service rep was knowledgable and friendly and tried her best to keep me engaged as they changed my oil. It was however a very long process to get my oil changed (1+hour). Orillia midas is very busy so expect wait times (3 days for an oil change) plan ahead if you wish there services. I gave 3 stars because I wasn't impressed with how long it took, but they did do it right and the front customer service lady tried her best.
Jesse provided us with excellent customer service along with unbeatable prices. He also went far and beyond our expectations and brought me in to the shop where my SUV was being worked on and had his lead tech Brandon patiently walk through each and every problem that was addressed. Thanks for the great service from both of you, I will for sure be back with my other cars. Definitely would recommend !
I got great service. I have been going here for many years and have always been satisfied with the work they do.
Called around looking for a price for tire rotation. Cant beat midas. It's free.
My car needed repairs, and I knew that would cost money. Kevin saved me money wherever he could though and saved me from a disaster of problems. I was called and updated on the car throughout the day and only had to wait one day for parts to ship overnight from another province and repairs to be made. If you have a Volkswagen, go to Midas, not the VW dealership down the road!
Dave and his staff is amazing, we have been taking both our cars to him for the past few years, helpful and affordable service. Reliable,honest person.
Said l needed $500 in parts l didn't need. The next garage fixed it for $80.
Our check engine light came on in the middle of our road trip on a Saturday afternoon and they were able to diagnose and fix the problem right away. Great customer service Big thank you to Jason and Teena!
(Translated) Very good price serves the needs of the customer and not for profit like cacane pulls eg helpful and quick (Original) Très bon prix sert les besoins du client et non pour les profits comme cacane tire par exemple serviable et rapide
(Translated) Excellent service and welcome! (Original) Excellent service et accueil!
Customer service top notch. I recently had my rear brakes and rotors replaced I was pleased with the service, timely service which was same day I called for the appointment. I will be returning for future repairs and general maintenance. Keep up the great service Midas!
True story. Jesse has won my business. I know a bit about cars but sometimes have no time to fix ours. He took care of our 99 camry last year w no troubles. This year we had a fluid leak and I told him it was ABOVE the oilpan in the timing belt area. ( since I did the timing belt waterpump myself a number of years ago) His tech disagreed and said it was the oilpan, I said, no way no how but if you think it is, then do it. They changed the oilpan but the leak didn't stop, it was the water pump!! SOOOOOO Jesse did the right thing, they changed out the waterpump for free to make up for his mistake. How many shops can you say would actually FIX their mistakes and make it right? If that is the type of shop you want to take your car to, then ask for Jesse at the Princess St. Midas. From now on, when I don't want to do my own work, they have my business.
Sooooo... Went in for a wheel alignment, went back to work finished work and returned to get my vehicle. Lol. No sir, I can't leave until a intermittent steering shaft was replaced. So, sure get it done. Next day returned paid for wheel alignment and steering shaft. About a week later my vehicle felt exactly like it did before I went in. Went back told service manager about the issue to which he drove it around the parking lot and came back and told me about my exhaust problem. Lol. At some point in our conversation he also called me "sweetheart". Ummm... Thems fighting words! I left fuming from the, sweetheart comment and called some mechanic friends of mine. None of them living in town at that time. They said hey just trust them. Still driving the vehicle I thought maybe I just needed another alignment, so I went else where. Lol they started and then stopped. Did I just have work done, cause they don't want to touch someone else's work! Too make a long story short after 2 more visits to the shop they finally actually took a look and the part they installed had failed. I should say I did have to bring my MALE mechanic friend with me for them to do that. They did fix at no cost to me. But the experience wasn't pleasant at all. Just because I'm a woman doesn't make me an idiot!
Suck
Called in to see if they could swap out my mount my winter tires on new rims then do a tire swap from my summer tires to the winters the same day and not only were they more than willing to accommodate me they were also super friendly and had very reasonable rates. Will be giving them my business going forward and highly recommend them.
The best muffler place
I was here made and appointment for an e haust and an oil change but because I didn't call back for him to order the entire exhaust and the type of oil he assumed that I did not need the appointment and never called me. I showed up on time I believe it was 3 or 5 pm I can't remember but he gave it away. It was not entirely his fault other than he should have called me rather than a sum I did not need the appointment. I actually went to the great Canadian oil change instead because it had to be changed!
Came to have a rounded nut looked at, shop was full Jarrod took the time to still fix the problem even though shop was full... Stellar service A1 shop...would recommend Jarrod and Midas to my friends and family. ????
Good, no-nonsense service. Honest.
Charged me a diagnostics fee then told me it was gonna cost me 2500 to fix my truck. So I payed to have it towed home and it cost me 5 bucks to fix it . What they said was wrong with was right but they didn't do the easy thing and actually check the threads . They just assumed the worst and tried to charge accordingly . Will never step foot in there again trying to rip off people is not cool.
My car was like a mess of problems and they tried their hardest and gave me great care and personal attention. Great place to get your car looked at
Above and beyond for customer service! Chris was recommended by a someone at a dealer and he was amazing! After installing new winter tires he had to give us the bad news that the brakes were completely gone, and the parts supplier had just closed early on a holiday. Chris managed to reach the supplier en route to his home and convince him to turn around and open the shop so we could have new brakes and be safely on our way that same afternoon. Thanks!!!
Good oil change deals
Excellent service. Matt took the time to explain what repairs they were doing. Very pleased! Thank you!
A disappointment! A few years ago I had work done at Midas and was so pleased with everything. This time it was terrible. I felt they tried to take advantage of me by selling services I didn't need. An 8:30 appointment for an inspection and oil change and the car wasn't ready until 3:30 in the afternoon. I had to call repeatedly to find out when my car was ready and when it finally was, not even given a reminder sticker for the next oil change. On the plus side, the man who I spoke to multiple times was friendly and did give me a discount. There's plenty of other businesses in South Surrey that offer better quality service than Midas.
Me and my girlfriend go to take her Nissan X-Trail in for an MVI inspection, they quote her for 20 minutes labour to replace a licence plate light and high brake lamp. Then proceeded to rewire the entire rear hatch without her consent. Take it home to take a look at the hack job they did to find that they simply twisted wires together, not even using tape on some of the wires! I proceeded to spend the next two hours removing the wiring harness and soldering extensions on the wiring they cut and sealing it with heat shrink tubing. Among all of this, I arrived early for a 2:00 appointment and left at 3:30 for MVI! Needless to say, they will never touch my or her car again. Do yourself a favour and go somewhere else, anywhere else; the work that they did on her car could have easily caused more problems, or worse, caused a fire.
I would like to be clear in that I have never actually been a customer at this establishment. I did have the unfortunate experience of being at another business behind a large gentleman in a Midas jacket recently. I certainly didn't expect the rude, archaic and extremely racist comments made by this person. It has no place in a modern country like Canada, and as a person who recently came to call it home I am deeply offended. In good conscience I cannot recommend dealing with any person who feels this way, or feels it acceptable to say these things in public. I hope this isn't representative of the business as a whole but I certainly find myself wondering Kind regards, GC
(Translated) Another big thank you for the help this morning for my tire burst, excellent service, good team and very good price. Juan henriquez bmw x3 (Original) Encore un gros merci pour l'aide ce matin pour mon pneu crever , excellent service , bonne equipe et tres bon prix. Juan henriquez bmw x3
Always very good going to this location. Princess at location that is. Went to Gardiner's once, and the mechanic had an accident with my car, he backed into a customer when my car was being parked after the oil change was complete. Never will go back to Gardiner's location. But princess location is amazing, always informative on my car, and very professional.
They could have gouged me but didnt
The guys at this shop are friendly and I have never been overcharged. I have actually felt under-charged at times. Specifically, I have brought my 2010 F-150 with 195K in for a full inspection before a road trip and because they couldn't find anything wrong, they didn't charge me a thing.
Unprofessional. You would think with social media on the rise that people working in the customer service industry would step it up a bit....chewing food, cleaning your teeth and wiping your mouth with your hand at the front counter while you talk to me does not make me want to come back. Especially when you lost my appointment and make it my problem. Won't be back. There are many places to get your oil changed.
(Translated) Great garage thank you very much very good service attentive to customers I recommend this garage (Original) Super garage merci beaucoup très bon service bien à l'écoute des clients je recommande ce garage
The service was good and friendly the only place to get muffler work done on Saturday. Good job guys and thank you
Very happy with the service I received. I was in and out in a reasonable amount of time. They didn't try to sell me on any BS that i didn't need. I am consistantly happy with the service I have received at Midas locations across Canada, this location is no different. Also as a bonus there is a 10% military discount which is nice.
**Update** After posting my review, I received a call from Midas. They wanted to make it right and asked if I can bring it back to the shop where they will take another look at it. I brought it back right away and a few hours later, it was fixed at no extra cost to me. It seems that the squeaky brakes was coming from the rear brake pads. Based on the timely response from them and that they actually did fix the squeaky brakes, I have changed my review to 3 stars. I hope that in the future, they will take a bit more time to diagnose the problem properly, rather than assume what the issue is. —————————————————————————————————————————————————————————— Had brought my 2004 Honda Oddysey vehicle in for squeaky brakes back in May 2019. Was told that my rotors were warped due to callipers seizing. Suggested replace rotors and callipers only as brake pads still had lots of life left. Done. Was told gently ease into the brakes for 300-400 miles and no heavy braking. Done. Drove it for about 1000km and still it was squeaking but even more so than before. Brought it back in in June 2019 and they said I can replace the brake pads as that may fix the problem. They would only charge me for the pads and not labour. Done. Again, they told me to ease into the brakes for 300-400 miles and no heavy braking. Done. Drove it for about 4000km and it still squeaks like crazy. At this point, I am convinced that they only wanted my money. Spent $900 and I am no better than I was before I brought it in the first time. Needless to say, I would avoid vehicle chain franchised as there is no control over the quality one location has over another.
Aaron was great to work with. Fast, great service.
To say I loved it is a bit over the top but I got great service and the people are very friendly. And it is close to home. Highly recommended.
Friendly staff, decent price and so far car running good and quiet. I recommend.
Always good service ????
Best mechanics
Greg (owner) at Midas is thee most honest and trustworthy mechanics around town. I’ve been dealing with him for over 5 years now. Looking back, I have spent next to nothing on my 10 year old Kia. A Kia! That’s saying something ????. All jokes aside, give them a visit if you are NOT looking to get ripped off.
They kindly Dented and Scraped my truck then pretended not to know anything about it. All that was needed was to replace one bolt on a manifold, of course they wanted to replace more and charge exorbitantly more to do so. I had the bolt replaced and its working just fine in spite of the bonus dents and scrapes in my door. If you like your vehicle and your cash don't go to Midas, that golden touch causes damage!!
Con artists or incompetent. Either way, you've been warned. They did the oil and the brakes. Well, they lied about using oem pads, so of course they squealed. Even worse, they drained the oil but neglected to put the new stuff in. That can ruin your car! And lastly, they didn't put the engine cover back on underneath the car. Can't prove it, but it was obviously their fault, as nobody else was under there. So $300 to get that replaced when I finally discovered it. Worst place I can possibly imagine to bring your vehicle! Why can't we give negative stars?
My very first experience. Brought an older truck in for oil change. Truck just had major service done two weeks earlier at another garage to the tune of 1500 bucks. Midas mechanic came out to me after doing their inspection and told me nothing wrong just straight oil change and a bulb burnt out. Right then I knew they were honest. I knew my truck had nothing wrong but I purposely didn't say. Now I have a much newer vehicle and I will continue to bring them my business because of that honesty. I also got my precious daughter to bring her vehicle in for maintenance because I believe they do good work and won't rip anyone off. We both in turn, have told people about Ed and his location which I know people have used. Good honest work with honest employees and managers. Keep up the excellent customer service and your business will continue to grow.
Was quoted wrong price on oil change. Cost twice much as was told didn't find out until went to pay.
The do not communicate at all with customers if they are waiting on parts and can not track them down they do not provide you with an update so very frustrating as customer to play a waiting game and have no communication even though they state they will call you later with an update.
DO NOT GO TO MIDAS ST. ALBERT!! They wasted 2 days and could not fix a simple brake sensor issue on my Toyota, but they charged me for it. They told me to go Toyota and they promised to compensate me for the cost of fixing. Toyota discovered that they caused more damage in the process which required additional service. I also discovered that they charged me double for the part compared to what Toyota charged me and it was only an OEM part. Toyota provided me photos and the damaged parts to show them. Not only have they avoided the issues over email, but I have been asking for a phone call to discuss this and it's been weeks and nothing. They kept my money and did not compensate me. My friends and colleagues were quite disgusted by my experience with them and will never ever go back to Midas. It's too bad Midas is more concerned about taking my money than losing thousands. We can't go back to a company that lacks knowledge, professionalism, and integrity.
Got us in right away. Thanks Laura!
Very polite, professional,advise everything before perform work. Fair price compared to other shop same work done.
Very rude
The help I needed was made available right away
Did a great job always calling and asking to make sure what they are doing is what you want and telling you what things will cost plus the unlimited warranty on brake pads is awesome
Great service. Reasonable prices. Very fast.
Never go there , after Oil change they forgot to close the oil engine cap and after 3 weeks because of lost too much oil I got Oil Alarm as well as all engine and ventilation Chanel are covered by oil , no way to clean it unless spending thousands of Dollars !!! Just don't be fool to their offered cheap price for oil change !!!
Did repairs on my vehicle that I did not ask them to do. Asked them to call me before they do any work and they didn't do that either. Just went ahead and did work on my vehicle without checking with me after I specifically asked them to call me first before they started the work so that I could work out if I could pay for it or not. On top of that, couldn't properly or professionally diagnose the problem with my vehicle and the reason why I had it in there was not fixed. TL:DR ended up being charged for work and repairs that I didn't ask to be done. Wont go there ever again and I tell this story to everyone I know.
Traveling in Montreal from the US, got a flat tire. Owner took care of it right away. Great job, excellent service!
Should have known better. Last time I went for an oil change it took 2 hours. I gave them a second chance today. Made an appointment for 8 am and by 9:15 am my truck hadn't moved. I grabbed my keys and left! No way I'm giving them any more time or money! What a joke!
Long story short, my driver-side rear brakes were ground to nothing and eventually the friction and wear was so bad one of the pads popped out while I was driving. The caliper was ruined and it was going to cowt an extra $600 on top of the $450 quote. But Jason actually worked with me to help bring that cost down but also get the car in working order. Though we weren't able to replace both calipers, Jason saved the older one and the car sounds better than ever. Oh yah they also did this almost a week earlier than scheduled. Stellar service all around.
Made an appointment to change my aging tires, the rep (Chase, I think) walked me through the condition of my current tires and gave advice on when he'd suggest changing the tires (they're good for another year or two). So I left without changing my tires, but that shows Midas won't needlessly change parts on your car to make more money! Putting the customer first!
(Translated) Excellent service! Thank you so much! (Original) Excellent service! Merci énormément!
Wonderful...
Jason was extremely helpful, and made me feel very comfortable and confident. I will be bringing my vehicle to Midas for all my future needs. Highly recommended!
Very friendly staff.Got my repair to my brakes done right and done quickly.
I called Midas and they were able to get me in so quickly! Thanks Midas!!!
(Translated) Great service every time! Thank you to the qualified staff, for their honesty and professionalism! A big thank you also to Francis for his always so warm welcome! (Original) Un super service à chaques visites! Merci au personnel qualifié, à leur honnêteté et leur professionnalisme! Un gros merci également à Francis pour son accueil toujours aussi chaleureux!
They got me in right away and did a fantastic job on my vehicle
(Translated) Excellent service for my car engine. In particular to Françis who called me to keep me informed of everything. Reliable and friendly. I highly recommend. (Original) Excellent service pour le moteur de ma voiture. En particulier à Françis qui me téléphonait pour me tenir au courant de tout. Fiable et sympathique. Je recommande fortement.
After the installation of a trailer hitch we discovered that occasionally the exhaust pipe would bang up against the hitch since there was little space between the two. On Monday, May 3, 2021 I noticed that the Circle Dr. location didn’t look busy. I had stopped in one other day but they were busy and I was hoping for a quick check/fix rather than having to leave our vehicle the whole day – I lucked out on Monday. They got us in right away, looked at the problem after I explained it. Apparently it wasn’t that unusual, did the fix and we were on the road probably within 15 minutes. Great guys to deal with, pleasant and happy bunch. The last time I had to visit their shop was decades ago as haven’t had an exhaust issue in that long but always find Midas a great muffler shop!
Always friendly good service.
Very friendly and quick to get your car in and out for you
Always professional
Service was great considering how busy they were. And they weee faster than expected. But watch for the tacked-on extra charges even though I only went for a regular LOF and a coupon.
(Translated) It is done (Original) C'est fait
I added some air to my tires, it was completely free
Leaking oil - Team was quick, efficient and professional. Manager provided fantastic customer service. Problem solved very quickly.
very knowledgeable and trustworthy staff... I have been taken my cars here for years. Sam and Greg are awesome!
I will never take my car anywhere else, Jessie always shows me what's wrong with my car and explains it in a way that makes sense to me. Would definitely recommend
Had my brake work and new tires put on here. I was helped by Chris Vo-Vu who was extremely helpful and knowledgeable. The guys at the shop had me back in my vehicle within a couple hours later. I would definitely recommend this Midas location for all your vehicle needs.
I stopped by this Midas location on a busy Saturday due to a problem with the trailer light connection on my SUV. This was a serious problem in that I was unable to get the trailer I needed for a move that day. I had already been turned away by many other garages in town that said they were "just too busy to even look at it". Midas was busy too, but Josh at the front desk was kind enough to have a look at the truck with me - he determined the problem was just a (hard to locate) fuse and helped fix it on the spot. I can't express how thankful I was and how highly I can recommend Josh and the service I received at this location!
I have been using Midas for several years for all my tire needs, both all weather and winter tires. Service has been exceptional ,honest and professional. I must add that Jesse behind the counter has been superb to deal with..You are fortunate to have him as part of your team. Pat Catlin
Walked away from getting an alignment done on my lifted '98 4runner this morning because of my interaction with the front desk. I asked for an estimate of how much it would be to adjust camber if it needed to be done and he said he had no idea. He said "some vehicles need ball joints replaced to adjust camber and caster." That was the first warning that they clearly have no specialized knowledge of 4runners as there is a simple adjuster for camber. Then on the question of cost he said $124 taxes-in for an alignment, and you aren't on the hook for anything else. But then the number $44 was thrown around and he said that was to inspect the caster and camber. Ok, fair enough if it costs more, but he wasn't upfront in saying it would be $168 total for the work I wanted done. When a mechanic isn't 100% upfront with cost, and shows that they don't know the vehicle they are working on that is a warning sign, so I left. Also, he didn't seem to have any interest in taking note of the research I had done about alternative specs for alignment with my specific Sonoran Steel 1.2 lift kit. Maybe this shop is fine for brand new, stock sedans, but I'll definitely not get any work done on my truck here. To be fair, I was 15 minutes late so perhaps that had something to do with the quality of the interaction.
Poor service and rude staff miss the good old days where people were helpfull and accommodating.
I snapped a wheel stud off while I was changing my snow tires. Midas fixed it for about 30% of the expected price that I found while researching online. Plus they stored my car for free for a few days while I was unable to retrieve it. The staff were friendly and I would recommend this location to others and will also be a repeat customer.
The staff are friendly I suppose but I took my roadster in to get the muffler tucked up to where I could easily see it go with a push by hand. (Also adjust the e-brake.) The muffler was the lowest point of my carriage but it floated. They fixed it there with 4 inches of clearance. No give. Better chance to rip it off since there was now no flexibility. They also mixed up my phone number so the car was there for 5 days plus the re-fix. I didn't even test it. I left it overnight again. They undid the mess they made and tucked the muffler as high as they could, they said. Ok. So I left the next day with the car and parked, put on e-brake, same as before, weak on a gentle slope. They made a big deal about finding it but adjusted worth zero. It's after midnight, I left a message. I trusted Midas. Should I go somewhere else?
Excellent staff and service!! Repairs are always done in a timely manner. Even in emergency situations they were always able to fit me in. Highly recommend!!
Sam, is very accommodating. Always satisfactory work and gets me in and done quickly.
Jason and his team took care of my car in a professional and timely manner. Thanks for your excellent service.
Excellent service & great prices. They are professional & truly care about offering the best service possible. They are also willing to take the time to explain fully anything you ask regarding your vehicle.
Very friendly prompt service.
Ok but I like mr lube
Fantastic shop. The Customer service was great and they explained everything that was wrong with my car in a way that didn't make me feel stupid. Would definitely recommend these guys.
Absolutely amazing customer service! The owner Jeff did a fantastic job and even helped save me $800 when I was out of state with a car issue! The other employees were so sweet too and very willing to answer all of my questions I had (because I know very little about cars). Amazing prices, terrific work, and great people I couldn’t ask for a better place to get auto work done.
(Translated) The service is courteous. Always on time. Always good advice. A place that I recommend if you have any repairs to do. (Original) Le service est courtois. Toujours à l'heure. Toujours de bon conseil. Un endroit que je recommande si vous avez des réparations à faire.
Tyler's customer service at Midas is always excellent. I often come in without an appointment and they always accommodate me. I don't know a lot about cars and the guys here always explain to me what problems I'm experiencing and what my different options are at different price points. Midas North Nanaimo has always been very good to me!
Great Service!! Great price! GREAT WORK So fast! I will be a loyal customer forever!! Thanks so much for getting us out of a jam!
Awesome place friendly people just great!
(Translated) very good service, honesty, my trusted garage (Original) tres bon service , honneteté, mon garage de confiance
Fast and good service. On time. Very professional.
Absolutely awful, tried charging me $2500 for plugs and coils, when they originally said $1500...I did it myself for $700, and they damaged one of the coils before giving my car back to me. Also didn’t do anything related to the complimentary alignment and fluid check but instead came into all the mechanics having break around my car and using the engine as a coffee table. In the end payed for my code to be read an got out of there ASAP. Will never be going back. Friends have also had issues with this shop!
I pulled off the highway with a ruptured exhaust system. They had my vehicle on a hoist in minutes assessed the problem and ordered parts right away. Will have me back on the road tomorrow. Great customer service!!
AWESOME Customer Service!! Definitely a fair and trustworthy shop to get your car checked up. The shop manager Chris always helped me out in a pinch when my car gives me problems and educates you on the problem of the car. I have also talked to the folks around the neighborhood and they have nothing but good things to say to the shop and staff. Definitely recommended!!!
Another great experience at Midas Langley. I had to take my car somewhere else due to time constraints. What a mistake that was. The other shop saw me, a woman, and took advantage of that. Quoting me for very expensive, unnecessary repairs. Thankfully I was able to take it back to Midas to find out what was actually needed and what wasn't. Left there reminded why I love Sam and Greg at Midas Langley so much. Thanks again for taking such good care of me Sam!
A portion of my wife's tailpipe fell off on her way to work today. She drove to Southgate Ford where we purchased the Escape. $97 for the tech to tell her she needed a new exhaust system (middle and rear sections) = $1267. She took it to Southgate Midas instead for their estimate. No diagnostic fee and out the door for $208, no need for a new exhaust system. Tailpipe replaced SAME DAY at Southgate Midas (thank you Midas for honest service for a fair price). Also, they didn't have parts in stock but called and got them and vehicle was ready by the end of the day. This is not a one time GREAT JOB AT AN HONEST PRICE. 20 years ago when a Honda dealer told my wife (then fiancé) that she needed $850 in brake work, Tom put it up on the lift at Southgate Midas and showed me no leaks in the brake line and a lot of life left on the brakes- telling me that he wouldn't recommend any work at the time. Every experience over the past 20 years has been similar. Highly recommended but more importantly highly trusted.
The General Manager Braden at the St Albert Midas was very rude to my wife, step father and brother inlaw and claimed it was his stress very unprofessional. He made us feel like we were not welcome as customers and treated us like we didnt know what we are talking about. We were bone dry on oil 5 days after our oil change here and our engine and undercarriage completely doused in oil which nearly caused our engine to seize and put our family at risk. We went in with zero problems and left leaking everywhere we have pictures and proof and they still wont own up to their mistakes. Dont trust the midas touch unless you want to end up in a world of trouble with your vehicle.
Had a breakdown on Saturday. Called Midas and they listened and advised they could repair Monday morning as I could likely get the truck there just before they closed. I did manage to get it there 1/2 an hour before they closed. Suspected problem was a cable clip for the transmission. It was the problem although there was a bit of an issue. Midas called to discuss and explain. Really on the ball with communication. I would go back for any issue within their range of expertise.
Always a privilege to deal with these folks. Can count on my business for years to come.
Good price for a full synthetic oil change. They were bang on with the vehicle inspection minus the fact that they checked my wipers as good when my rear wiper is literally falling off.
Antonio and his team was amazing thank you
Great customer service all around great staff even took me inro service area to showme what the where repairing thanks Midas
Great customer service, quality job!
(Translated) Very good service and knowledgeable staff! Thanks to your team! (Original) Très bon service et personnels compétents ! Merci à votre équipe !
Best repair facility downriver!
Jesse and the staff at Midas Princess st Location are the most Courteous and friendly staff you ever meet. They are honest and only do what needs to be done they take time to explain and go the extra mile to make sure you are satisfied .Took my Truck in and they took care of everything ,even drove me to work and picked me up after work. definitely recommend Them for your auto needs see the staff at Midas Kingston. Thank you All.
Excellent service, knowledgeable staff, overall satisfying experience
Came here to get my car fixed today. Chris is the best! Clean and efficient. Will definitely come again
They did an amazing job and the staff is very friendly. They are also very approachable and answered all my questions
Braden provided excellent customer service. Was super friendly and provided me great service. Oil change was done well and within a good time frame
They won’t assume responsibility for screwing up my lock nuts on my car . Basically when I spoke up the owner goes into the garage sends out one of his clerks who who try’s and intimidate me and argues with me . Finally the clerks tell me to leave and never come bacK. I will never go back to Midas Clerk did call back to apologize
Great service, and good mechanics.
Knowledgeable and friendly staff, quick service. Getting to spend time with dog was an added bonus
Jarrod has exceptional customer service skills and contagious positive attitude. I enjoy coming here to get my services done and interact with him and see how he captains the ship. great work and great attitude Jarrod! keep it up! Ali
(Translated) Good service (Original) Bon service
Great, honest service
Great work
I guess waiting the extra 15 minutes is ok since they check all systems. Wish the 'change oil' indicator was turned off after service.
Great customer service. Driving across country and ran into an issue. Took me in and provided excellent service!
Great friendly service
Quick!
I recently went in for a brake quote as I was told by the dealership I needed front brake pads and I was looking for a second quote. The mechanic at Midas told me I needed all 4 brakes replaced as well as rotors to the tune of $1000. I left and went to get a 3rd opinion and was told Hyundai was right and I only needed front brake pads, not rear and no rotors. So this tells me either you are trying to take advantage of a person who is not mechanically inclined, OR, your staff are woefully incompetent. You choose.
Horrible experience. Gave me a quote in the morning and by the end of the day it doubled. When I told the manager that I was unhappy I was told to shut up even though the work was done without my permission. There are WAY better places and better people in Regina to give your money to!
Fantastic place to do business. Staff are both friendly and courteous. Very professional and knowledgeable. I would recommend them above all others.
(Translated) Received prompt and courteous service .... hour right in terms of what he changed or what to do???????????????????????? (Original) Reçu service rapide et courtois....heure juste en ce qui concerne ce qu'il a a changé ou a faire????????????????????????
I have had power steering issues for years. Took it to 3 other shops in town (will remain nameless). Midas figures out my problems in 15 minutes... truck feels brand new. Was laughing all the way home! They will fix your car.
Friendly staff and very helpful went out of their way to help me. Wow what a amazing team and would love to say to the manager of this location ????????????
Honest and hard-working staff. Showed us what needed to be done before they started to do the work and the quote was honest and cheaper than other places. We will go back
These guys saw us last minute in the middle of a 4000 km trip. They were friendly, helpful and efficient. They even got a bowl of water for our dog! Totally recommend. As a woman, and for other women, there wasn’t an single patronizing tone in explaining what was wrong with the vehicle. Thank you so much.
they never fail at diagnosing my cars issues
This place is most likely the most expensive place to bring your vehicle. I am new in town and unknowingly took my vehicle for an out of province inspection. They took complete advantage of their position and insisted that items that were perfectly good, needed replacing. They gave me quotes for repairs that when I checked with with other repair shops in town, were almost half as much as what Midas was quoting. Since this experience, I have heard from many people in town that they have had the same experience with them. I would never recommend this shop to anyone and will never take my vehicle there again.
Whiterock Midas was very helpful. The gentlemen who i had contact with were very pleasant. I really like that they show you what you need and explain in a way you will understand. Thank you very much for the pleasant experience. I will definetly come here again.
Service was very friendly and they didn't charge me for things I didn't need. The Service Technician called me and explained what was needed and how much it would cost before doing anything. Prompt service too! Highly recommend Midas!
Really really happy that I took the car to this Midas. I had taken the car to another garage earlier but after a rather large quotation I went for a second opinion at Midas. They said they could do the same work for nearly half the price but that wasn’t even the problem I was experiencing. Ending up fixing the actual problem which was a much smaller job so saved me a fortune. Antonio was very transparent on what was wrong and what he recommended getting fixed and what can wait. The whole experience was for more professional than other garages I have used in Van. They kept me updated as the work progressed which was really appreciated. Keep up the good work guys!
Not impressed they tried to tell me I need to buy a new muffler when mine was perfectly fine so I took across the street and got it put back on for 100 bucks
These guys are straight to the point and get the job done right. No problems.
(Translated) Welcoming and personalized service. Make it more than average to help. (Original) Service acceuillant et personnalisé. En font plus que la moyenne pour aider.
The staff here are friendly and honest. They don’t attempt to charge you for more than you should pay. They are my go to store for repair.
Great service great people and fast service
Absolutely love the service here, very professional and very kind. This franchise was recently taken over by new owners. They're family run and very kind! 10/10 would recommend.
Sam is as usual at the apex of customer service. She makes your visit a pleasure with her friendly and courteous approach.
I do not recommend you bring your vehicle here for out of province inspection. Brought my car here for the inspection with a check engine light for the gas cap. Was told an additional diagnostic was needed got charged for that and that a few parts needed to be changed. Check engine light goes away because it was the gas cap. Got charge again for re-inspection. People here are friendly and all but in terms of actual vehicle knowledge I would say it's better to bring it to a more knowledgeable mechanic.
Called for a price on getting some bearings pressed on and they very kindly referred me somewhere else as they were far too busy. Cheerful and pleasant experience. I've had midas do work on my vehicles 4 times now. I was very happy with 3 out of 4 times. The 4th time was when my mom dropped the vehicle off so make sure you know your stuff so you don't get taken to the cleaners.
Jessie at the Midas on Princess Street is amazing! Definitely recommend going to see him for anything! Great guy and great with customers!
My daughter goes to school in Victoria and had a small issue with her VW. Dave at Midas said bring it right in and we will look after her today. He and his staff fixed the car, 15 minute job and they never charged her a penny. What a wonderful gesture and customer service like time, attention and customer service was above exceptional! Highly recommend. Thank you Dave and Midas.
So I am from out of town and I had a broken brake line , the very friendly fellow les went out of his way to squeeze me in ... I will definitely be using their services again in the future !!! Thank you Midas guys .
I had a really good experience on a bad day, my car quit coming up the road and one of the techs was leaving for lunch, stopped to check to see if i was okay and pushed our car into the parking lot . they gave me a car to use and had me fixed up by the end of the day
Great friendly service. Knowledgeable staff.
Chris is a very helpfull individual
Don't ever take your car here for an inspection!!! You will get vastly inflated prices on any needed 'repairs' and they will pressure you into having it done immediately rather than take it elsewhere and save hundreds of dollars. Creepy experience!!
Awesome service, great prices
I brought my car in for an oil change and to fix a loud groaning sound coming from the car at higher speeds . I explained what the sound was and when it was happening . I was then later called and told that it could possibly be the wheel align . An alignment was just done two days prior at Canadian tire. The lady on the phone said they would still align and see if it works , and if it doesn’t i would not be charged ... Get my car back , same sound is still there and I was still charged for a wheel align . I Call back asking why I was charged , and I am told no refunds. He proceeded to tell me all of his credentials ...Rude and incompetent .
(Translated) Excellent service! Fast, professional and friendly. I recommend them regularly (Original) Excellent service! Rapide , professionnel et sympathique. Je les recommande régulièrement
Great experience, honest and great service!! ONLY fix whats needed at the time!!!! Would totally recommend!!!
Great quality of service
Quick and good service did a rim /tire swap no scratches on rims and some exhaust work did a great job and very friendly staff tanner gord mike Shawn Chris good team work ! ????
Excellent customer service and friendly / helpful staff. Won't go anywhere else for my car repairs
My experience at Midas was great. They fixed the rattling on my exhaust ( heatshield), which was driving me crazy and charged alot less than I expected! Will definitely go back again.
Went for a tire-change and one of the employees smoked a cigarette in the front seat then stomped it out on the floor-mat and left it there for us to find when we picked it up. Car smells like cigarettes now.
Great, professional, friendly service at the Langley Midas. Courteous, professional service from Greg and Samantha. I highly recommend this business.
Good customer service and price
Great service, friendly staff, honest people,
Thank you for your interesting
Very friendly and courteous service. Oil change was quick, and on time.
i went their last monday and tuesday to change my new tire and when they gave it to me i heard a lot of noise on my left wheels. so i decided to call back and i spoke with kim. im so disapointed and i feel my family not safe. so we decided to go another shop that is close to my place and he found it the my tire is losen it seems they did not tighten it.i will not come back in this place even is cheap the price i.is ok to pay more but we are safe.
Over priced, but hey free tire repair.
Took my car in to get my exhaust fixed was thinking that i will need to come back but Kevin took me in right away and they fixed my suv in no time very happy with their services great people at Midas very frendly will come back again and highly recommended shop big thanks to the staff
I brought my vehicle in April 2021 to have brakes done and an oil change. After 3 months my van had behaving weird and I noticed oil drips in my driveway. They had pinched the seal in my oil filter and broken my oil filter cap and to boot my oil pan nut was dripping too. Basically everything they touched regarding Mt oil change they either broke or did incorrectly. When I called in the receptionist Sam just told me they never did an oil change and hung up on me, even though I have a paper receipt showing that they charged me for oil, lube, and filter... DO NOT GO HERE FOR AN OIL CHANGE OR ANY SERVICE AT ALL Edit: They just ask you to file a complaint into an automated system on their website. No help at all.
They straight piped my minivan! That calls for 5 stars right?
Hands down one of the best experience I've had at a mechanic shop! Definitely not your sleezy mechanic shop trying to upsell you on parts you don't need. Chris has amazing custom service and is very competent about vehicles.
Took my van there for wheel alignment. They wouldn't do the alignment because the tires were slightly wider than stock and then tried to sell me $700 tires. They went ahead and rotated the tires (?) and charged me $50 because they "put work into it". Later I noticed one of the front tires was down ~10 psi, after I filled to correct psi the vehicle drives perfectly straight.
New to the province, I was in search of a new service shop. Started with a couple of small / minor repairs, all were fix correctly and at reasonable prices. Had a bigger issue this week, Mike and the crew got me in within an hour and diagnosis the problem, repaired and back on the road 2 hours later. Give Midas a try, you might be surprised
they lied about what work needed to be done . And then charged me for work that they never did . Absolute joke this place is. 0/5 stars
Available on short notice. Very helpful
I have been a customer at this Midas location for over 10 years. I've brought a variety of vehicles that I've owned to Rob and his extremely competent and courteous staff. I have relied on Midas for wide varieties of automotive repairs, everything from oil changes to a complete engine replacement. I have never been disappointed in the high level of customer service that I've received from Rob and his people. I have recently been involved in terrible customer service from another large automobile company in town and it was Midas who treated my spouse and I like valued customers with a legitimate issue. I am now, and will always be, a happy Midas customer. I trust Rob and his staff completely. My being a professional in this community doesn't go far with some businesses in Thunder Bay but it certainly means something at Midas. Thank you Rob and your staff for over a decade of great service on my family's vehicles. You are all exceptional.
Always friendly staff! Great price for a synthetic oil change.
Took my car here after the last shop quoted me a very high price, and they not only saved my a few thousand dollars, but my car runs quieter and better than I ever remember it running. Fixed my exhaust, would highly recommend.
Wanted to charge me $500 to replace spark plugs and coil packs. Scam mechanics. Googled it and did it myself. Took 30 mins.
Took over 2 hours to change 4 tires, with a scheduled appointment. I knew going there that I messed up a tire sensor, and was charged $65-70 for a new sensor - no problem. Mechanic came out and introduced himself and mentioned the problem, and I was really appreciative of that. Took them an additional hour to *try* and get the tire sensor setup with my car. Over 3 hours later, I got the "okay you're all good, thanks for your business" and as soon as I got in the car the tire sensor was on and the infotainment system said that it wasn't setup properly. I just took it to my regular mechanic to setup it up properly. If it weren't for the friendly receptionists and the very clean sitting area, this would have got a 1 star from me. The communication at the beginning was great, but after the 2 hour mark I think they tried the 'if I don't acknowledge the issue, it no longer exists' approach. Sorry to leave a bad review, but I will be avoiding in the future. Hoping based on your other reviews that this was either just a bad day or bad appointment.
I needed to make an appointment for the following week and I would have to exit my vehicle
After an initial mixup the team resolved the problem quickly. Recommend.
Overcharge for labour. Avoid this place.
The inspection they did was even though complimentary but still was very detailed and the exhaust fix job they did is perfect. The prices are right, neither cheap nor expensive.
Came by to pick up some accessory for tires, encountered some excellent customer service!
Needed replacement transmission and the staff went above and beyond to find one.
Great customer service and work is completed in a timely manner. I have taken all of my vehicles here and would recommend it.
Tracey is very pleased, she knows her stuff. Rob did my oil change and found my ball joint needs to be replaced.
Followed Jason (GM) from Barrie location to Orillia location because they (he) always looked after our cars properly and treated us well. Fixed what needed to be fixed and didn't fix what was unnecessary. Plus the customer service is second to none - within 36 hours able to get vehicle in, fixed and back to me (on New Year's Eve!!!). The extra drive time is more than worth it.
Super friendly staff. Had a flat pulling into a hotel parking lot and called them in the morning. In no time they had come, towed the car, fixed the flat and returned it to the hotel! Unbelievably good service
Just go there u will see
Always excellent service! Staff are clean and professional
Took my car to Jason and his team to replace a bent rim. After expert inspection they were able to identify what I knew to be an irregular noise that turned out to be a bad wheel bearing. They replaced it with OEM parts and my car feels impeccable again. Couldn’t be happier with they’re service and professionalism!
Excellent job and service!
I can’t speak on the north Midas but their location on south Albert is absolutely disgusting . Very displeased with the service
Always helpful
Horrible. They flat out ruined my husband’s transmission last year and it cost us $3000 to fix it elsewhere. Obviously they denied, denied denied all responsibility ???? Any attempt to reach their head office is futile, and their “responses” on here from their “social” team lead nowhere either. I’m still so mad that we had to fork over $3000 for their incompetence.
Had a head light burnt out brought in own lightbulbs the car was sitting for extra 30mins finished in the bay, person drove my car out in dirty clothes nothing put on my seat to protect it from oily clothing and they tired to keep the other light bulb that we brought in as only one head light was burnt and the bulbs we brought in was a pack of 2 had to return into store to ask for it as well when was told it was in the car. Not impressed with service at all. Will not be returning
Impressive polite honest mechanic who explained to me my car problem. Clean polite and very friendly front desk staff aa well. Thank you to Jason and his team.
I wasn't here because I'm afraid of being touched, but I'm sure it's cool!
Always top service
I'm not suggesting you go here for free service, though when I rolled into the lot with a completely flat tire, these guys helped me jack up my car and fill the donut with air after I put it on. I appreciate the help so much and must say I admire the Midas Team for looking out for people like me in the community. THANK YOU SO MUCH!
Jeff got me in on short notice, and had my car done in two hours so I could get to work. Very honest people, good pricing, Tim’s a great mechanic and knows what he’s doing!
(Translated) Fast and cheap service (Original) Service rapide et pas cher
Not a great experience at the Fredericton Midas location. Initial appointment made for 10 a.m. on a Friday for a 4 wheel alignment. Car not taken in until 10:45 a.m. After 10 minutes on hoist, I am informed that left rear upper control arm needs to be replaced. New appointment made for 10 a.m. following Monday. Called by Midas early Monday morning to change the appointment to 3:00 p.m. I watched the entire time the car was being worked on and with a very slow moving mechanic, the control arm was on, and the wheel put back on in 33 minutes. Midas was going to charge me for .75 hrs., however, after being informed of my noted time, it was changed to .5 hrs. The car then goes into another bay for the alignment. When done, I am informed that the battery had died due to the brake lights having to remain on. All the electrical setting had to be re-set with no assistance from Midas. First time I have ever experienced this happen, and I have had a lot of alignments done. When I asked for the alignment diagnosis report, I was told the printer did not work. I was told the same thing 2 yrs. prior to this when I had an alignment done on another car. My other car will be booked for an alignment within the next couple of weeks. It won't be at Midas.
Fair pricing and Sam takes good care of us
I've always had great service from the whole staff at Midas. Well recommended!!
Good solid work done by honest and curtious people ..great prices
Only place my family and I go in Peterborough for auto service... They are the best!!!!
Really bad service, it is only one in the area, never come back again
I had great service with Jessie on Princess street Kingston , I would highly recommend Midas ????
I have been to Midas on Main Street now several times with my Honda Civic 2011 and they always were very upfront with anything they did. Never had the feeling that they are trying to rip me off or taking advantage of me. I have always dealt with Antonio, who always has been super nice and honest. 10/10 I would recommend this location to anyone!
Good oilservices
Very friendly in the beginning. After I paid $45 for a quote, front desk guy told me it would cost me over $1000 to install new pads, shoes, seals. When I refused and asked to get my vehicle back, the same front desk guy told me that I was a waste of time. Let me tell you something, you were a waste of MY time and money. Will never recommend you to anyone, horrible service, very dissapointed.
I stopped by Midas with some issues with my brakes, i really couldnt afford it but with a little work done by Jessie and Tina I was able to get financing to get back on the road and to work. Super happy with the customer service would definitely recommend
I was extremely impressed with the customer service from the first moments I dealt with the front desk. The waiting area was packed with people and the whole garage was functioning at full capacity, but I noticed how well organized and smoothly the front desk was functioning. The man who I initially dealt with was multitasking brilliantly between phone calls, co-workers, and myself. He had the name Graham on his jacket. He looked me in the eye which is often a HUGE clue as to whether people are paying attention to you. He never came across as frantic or unorganized despite clearly having many things going. He never made me feel hurried... which very often happens in busy environments. I had come in because of a muffler exhaust issue and I was initially looking for a quote. I booked an appointment for later in the day and came back on time. Once I dropped the car off, I went next door to the A&W to wait for the call for the estimate. About 50 minutes later I got the phone call and went in. The phone service was also excellent and easy to understand. Instead of just telling me about repairs that I my van needed, they brought me into the garage where my van was hoisted and the front desk person had introduced me to the mechanic who then showed and explained to me the issue and what was needed to fix it. I can't emphasize how important this point is. For most people - myself included - cars, the parts, and the language is foreign to us. So simply explaining that my car needs a new extension pipe with flexes attached to blah blah blah I don't know what that means, but by SHOWING me exactly what the issue was, and explaining the fix I develop a much deeper understanding of the situation AND you build trust. I thanked everyone for their help, but decided to postpone the repairs until I spoke to my wife about if. The following day I called them to book an appointment to get the repairs made. They still had my quote on file - which made things go very smoothly - and the lady I spoke to on the phone was also very professional, very clear, and courteous. I have since gotten the repairs made and I am extremely pleased to have discovered this location and they have absolutely gained a long-term client with me. I will recommend this Midas location to everyone I know looking for a reliable car garage. In all, I dealt with about 5 or 6 people throughout the course of my interactions; front desk people in person and on the phone as well as a few mechanics. Outstanding job Midas Kingston! You could make a training video for exceptional customer service just by filming these folks in their daily operations.
(Translated) I went to balance the tires. It's okay~ (Original) 타이어 발란싱하러 갔어요. 괜찮아요.~
Great service and good price
Great place. So friendly and straight to business. I got my oil changed and my engine light diagnosed. Turns out it was a quick and simple fix and the part was ordered and replaced within an hour. Highly recommend this place. :)
My oil change was $50, they didnt push any extra services or upgrades to my basic oil change which is always super nice! Polite and quick service. I booked ahead and was in and out within 25 minutes.
Always get a bad vibe here have been ripped off with quotes in the past guy on the counter this time same vibe quote came in 500$ cheaper when not wanting to go with first estimate
Came in and had some work done. I am normally very skeptical about work that has to be done on my car but they took me out and showed me everything on my vehicle. I checked with my husband and had him come take a look at it as well and everything they showed me was true and correct. It is very hard to find a shop that is honest and has great customer service. Chris was the person I dealt with and he was friendly and very knowledgeable. I will be recommending all my friends here.
I had my muffler done! Service was great and they were friendly and polite! He showed us the vehicle and explained what was wrong and how it could be fixed! Great job guys!! ????????????????
Professional, friendly with positive suggestions
Not very good customer service
Outstanding service
Great, professional and prompt service!!! Reasonable prices.
My exhaust system started getting very loud on the drive up to the cottage. I called Midas to see if they could take a look. They saw the car the same day and diagnosed the problem. By 8am the next day the parts were in and the repairs were only about a quarter of what a full exhaust system would be. I appreciate the quick work and honest approach. Many garages would have replaced the whole system. Thanks to Blair, Gord and Laura for good work and quick service.
The service at this Midas store is exceptional and consistent. Everytime I come for an oil change, Savanah and her team Know how to give an excellent service with a smile. I recommend thier service.
Took our car there for a SIMPLE oil change. Not only did they put in the WRONG oil filter but the mechanic BROKE the oil cap which lead to issues with a massive oil leak that covered the entire engine with oil. We had to take our BMW to the dealership TWICE for repairs in one month because issues continued to arise all because this "mechanic" had no idea how to do an easy oil change. BMW had to remove the engine to clean it, clean underneath the car, replace a belt because it was covered in oil, oil pressure issues... etc. It was there for two full days getting repairs, needless to say DO NOT bring your car here for any sort of auto service.
Had my car towed to St Albert Midas and dealt with James. They took it in the same day despite no appointment and they were busy. It needed a complete brake job all round, the rears were leaking fluid so likely what caused the rear tire to lock up.I looked over the old parts, definitely needed doing. Price charged was fair and reasonable for the work done, far less than a dealer would charge and on par with their competitiors. Their shop rate of $120 an hour is getting pretty steep, on par with even the Lexus dealer, but the overall price was better none the less. They did a full inspection while they had the car and despite the car having over 300,000 Klms they didn't try yo SELL me anything more. All the other items passed fine, as I knew they should. I also saw how they dealt with and treated other clients while I waited to pick up my car. Straight up, honest and full disclosure even with a couple of clients who would have been easy to take. Actually told one he didn't need to spend as much as he though, could be done for far less. Nice to find an honest repair shop right off the bat, when you are new to town.
A very clean shop and the manager knows a lot about cars. He was a bit direct but pretty much knew already what the problem was which I also suspected but they still checked it out to confirm. I watched them deal with a car that was towed in because a fuel gas line was leaking and they took care of it really well especially when he said that other shops in the area didn't want to deal with it probably since it was near the end of the day. A very good shop and recommended!
Quick and reliable sercice
Great service and people!
Poo
Very disappointed with the service. We brought our vehicle and have it assessed and they gave us a quote telling us a lot of things need to be changed. We agreed with the assessment and the total amount mentioned by them. When it’s time to get the vehicle because as per them the problem was already fixed, we paid them cash and there was still a top up amount which they said is for the tax (though we asked prior to the repair of the total amount since we need to prepare for it). Just few minutes after bringing the vehicle home we learned that the issue we complained about isn’t fixed so it was brought back to them. And again they assessed us of another repair and labor fee. We were just wondering if after replacing all the parts they said are problematic they even tested the vehicle if the problem we complained about is still there. They could have at least double check the vehicle before releasing to the customer saying that it’s already repaired. We could have spared of bringing the vehicle back and forth and now there’s another assessment and another amount to be paid. We are now scared of letting them repair according to their assessment because the issue might not be there again and we are spending a lot of money for nothing.
It again was a wonderful experience to vist Midas. They go the extra mile and really take car of your vehicle and me. They check everything even on a oil change. I’m very impressed. Thank you Bob and the technician
Amazing service. The front desk staff and the shop staff are extremely helpful and knowledgeable. This was my first time servicing my SUV at this location and will definitely come back again. I highly recommend it.
(Translated) Great service !! I love this place. Nice and welcoming people. Honest and courteous (Original) Super service !! J’adore cette endroit. Gens sympas et accueillant. Honnête et courtois
Dont go to Midas for oil change they damage my car and now they won/t fix it BEWARE
Have been to a few Midas's this one by far is the best!!! Always get me back on the road... fast and efficiently
I have been taking our vehicles to Midas South Surrey for the last three years. Dave and his staff are friendly,knowledgeable and provide excellent service. Does only work requested and gives honest and fair estimates on future work that may be required. I recommend Midas South Surrey for any vehicle maintenance you may have. Check them out. Jim G. White Rock.
(Translated) $ 1500 and 2 visits later, the problem is still not resolved. Absolutely to be avoided. (Original) 1500$ et 2 visites plus tard, le problème n'est toujours pas réglé. À éviter absolument.
I have been coming to this location for many years. The staff is honest, nice and beyond fair. They have kept my old car up and running. I appreciate their vast knowledge and HONESTY. I am not or have not been paid for this shout out. Thank you all for your hard work!
Miles let me bring my car in on a busy Saturday without a prior appointment, and was able to identify and repair the issue I was having with my car on the same day. They truly seem to have great staff who are incredibly professional and helpful.
Excellent service
Always an excellent experience at midas the guys are great there
One staring for the pure reason of having an appointment, taking time off of work. Then being turned around after being told my appointment basically doesnt matter. I've never dealt with midas and don't think I will.
Always enjoy going there. Great people and work.
They checked my car and told me what is needed . It was extra service
They do satisfactory work, but it is literally the most expensive shop in town. Furthermore, when i was there they only had ONE mechanic, and the rest were 1st to 3rd year apprentices. I am not saying apprentices are no good at what they do, but I don't think a shop should be charging more than any other in all of Thunder Bay when they are paying someone with less experience less money/hr than all the other shops.
Always there for you
I wasnt a fan of how pushy they were about getting things done to your vehicle that DO NOT need the be done! Like hundreds and hundreds of dollars of pointless work. I took it to my regular mechanic and everything's good for nothing! I also had to get my regular mechanic to fix the air filter they left hanging out. Didnt put it in properly, didnt latch it properly. Just all around laziness. Good oil change though! Wont be back
Great pricing and friendly service, cannot thank Sam and Greg enough for there wonderful service. Have been coming here for years and will continue to do so, keep up the great work guys.
(Translated) Nice welcome The whole team is wonderful, smiling, patient and professional people Very clean as a place A big THANK YOU ???? (Original) Belle acceuil Tout l'équipe est formidable des gens souriants, patients et professionnels Très propre comme endroit Un gros MERCI ????
Completed early, completed right with friendly, knowledgeable mechanics.
Got me in right away. Awesome work and super friendly staff.
Excellent and speedy service
(Translated) Very good service. Thank you (Original) Très bon service. Merci
(Translated) Very good service best garage jet view ca south shore (Original) Tres bon service meilleur garage jais vue ca rive sud
Oil change was done in a timely manner
Fast and professional
Went in to get my brakes looked at because they started squeaking on me the other day. The guys were all very nice and showed me exactly what was going on with my car. I am very satisfied and will be back in the future.
My mother came in on December 30th 2018 to have her stainless steel muffler repaired. They ended up fixing it with a little muffler cement for some reason and two days later it fell out!!! My mom was visiting me in Peterborough when she decided to get it fixed because she didnt want to drive all the way back to Brantford with her car being that loud. My mom went to Midas in Brantford, the man there called this Midas in Peterborough to ask why they didn't fix it properly and asked them to pay for it to be refixed PROPERLY and they refused. Terrible customer service
Always helpful and friendly! Yay, Mike!
This was my first visit to Midas and I must say that the team is good at what they do. They are punctual and take time to listen to your concerns about the vehicle and make sure they address all of them. They did a free full check of the vehicle for free and did not suggest any unnecessary repairs or replacements. I can definitely trust my car with them. Keep doing the good work guys.
Friendly service Staff and great place to get the oil changed on your Car
The worst ever seen ,1 month ago I went to change my car oil and filter after 2 weeks i start hearing a weird sounds on the engine so i thought maybe the AC belt so i took it to another place to check it and i notice they didn't replace the old oil and I only have 0.5 l of oil on my engine which i could loose my engine for that and i don't have any oil leaking and my engine not burning oil.
Had a problem with a hood that had popped open on the Highway and wouldn't latch properly so had to drive many kms without raising the hood. They fixed it at no charge and then because of the repair were able to perform a much-needed hot oil flush and oil change and tire rotation at a great price. Spencer provided exceptional service!
Fast, friendly and honest.
Good but pricey
I took my car in to fix the brakes, got a call for the estimate which was expensive. I was at work and didn't have time to ask questions so I assumed it was for all 4 of my brakes. When I got the bill it was over $1200 for rear rotors and calipers and they even tried to charge for pads which were under warranty. To top it off they parked it on the street with a parking ticket waiting for me.. I checked other shops after to find I could have saved $500. Good job midas you lost a customer!
Very friendly but most of all knowledgeable. They don't upsell just for the sake of making more money they only tell you what you need. Great bunch of guys
Came in for an oil change, in and out very quickly. Super friendly service. Thought I had a few other little issues with my car but they checked it over and all was fine - so no charge.
Fast and knowlegable
(Translated) Very good service (Original) Très bon service
I spent almost $600 and within 1.5 months, the SAME PROBLEM started happening again. I came back to this Midas service and Andrew S., Manager, told me that there was NO WARRANTY although the woman who is working at the front desk said that warranty would be 3 months from the date of the service when I came 1.5 months ago. Both of them said that it could be a different problem so they suggested me that another diagnostic test was necessary to find out what the problem was. What did they do with the first diagnostic test that I had paid for when I came first? Aren't they supposed to find out what the real problem was at that time? If their technicians couldn't diagnose accurately, why should we come and use their repair service? The woman further said that they could not predict the future so it could be a different problem. This is a lame excuse. Really, it is only 1.5 months!! It is NOT a future time! My car gave a same warning and it behaved exactly like 1.5 months ago. The only thing that the manager was thinking was how to rip off customers. I asked him (just wanted to know) how much it would be for a diagnostic test? He said that it was $98. I told him that it was $60 about 1.5 months ago based on the receipt. The woman told me that it was only $60 for a diagnostic test when I came 1.5 months ago. Andrew S. said that he was a manager here. So, the woman made a mistake at that time. I said she did not make a mistake because I asked her for a couple times how much a diagnostic test would be before deciding to use their repair shop 1.5 month ago. Apparently, there was no consistent between the manager and his subordinate because 1.5 month ago, the manager said that a diagnostic test would be $90. He said that after I had decided to use their service and my car was being repaired by Justin M. (a technician). Within 1.5 months, the diagnostic test has risen up from $90 to $98. Speaking about a mistake, it is actually a mistake to use and ask for my car to be fixed by this Midas repair shop! So, I asked for other repair shop (NOT Midas) to fix my car. After doing a diagnostic test at other shop, they concluded that it was exactly the SAME PROBLEM as what had happened 1.5 months ago. They told me that Midas did NOT use OEM parts. That's why my car often does not recognize it. Before deciding to fix my car at Midas, I asked if they would use new OEM parts specialized for my car, Andrew said yes. STAY AWAY from this Midas shop!! They are trained just to lure you to fix your car there but after that, there is no service, no warranty after sales. Don't trust your car with them. They might have used spare parts. Their technicians could also not diagnose car problems accurately. Totally ripped off!
No comment
Was passing through Penticton on a road trip and had muffler problems. Staff went above and beyond to help us out. Highly recommend!
Full tire replacement and she got me the best deal of anyone around, full brake inspection, and the mechanic informed me, that I Did Not need pads replaced as another mechanic (at CTC) said I was due for. Then they gave a free alignment as it is standard with purchase of four new tires. My new favorite garage.
Spencer squeezed me in for an appointment when I had an emergency and was stuck on the Island. These guys helped me out when nothing else was open, and the dealerships representing the manufacturer I drive weren't interested in helping me while I was stranded. I'll be switching to Midas on the Mainland, and will always recommend these guys in Nanaimo to anyone looking for a shop.
I have been to midas twice now and I really appreciate that they explain things to me in layman's terms, what is necessary to be done and what's recommended but can wait a little. They are prompt and communicate well.
years of excellent service and value from midas in penticton. .fast..great value for our budget. thanks midas guys.
Great service! One of the mechanics not bad either!
Quick service
Great staff, they were able to get us in on short notice and we're very fast and reasonably priced. We will definitely be using them in the future.
Excellent service! Gave me an appointment on short notice, on my lunch hour, while I waited. Did what was required for a reasonable price. Unlike some price gouging competitors. Thank you, very much appreciated and I will be back and recommend your business to others!
I've been going to Midas for years but after my experience today I will NEVER step foot in another one. I took the day off of work to get some work done on my car that I had made an appointment for the previous week. When I go to check in the front desk guy tells me I have no appointment. After searching and bickering he tells me it was last week and I didn't show up. I made my appointment for May 27 @ 2pm via HIM on the phone, I distinctly remember his voice. They messed up with the scheduling due to not doing their job properly. To top it off he was rude about the situation and basically told me "I don't know what to tell you" "there's nothing I can do". This was YOUR mistake so I expect some sort of apology and you at least to have some manners talking to your clients. This was just another thing I have had gone wrong at this place over the past 6 months. Poor customer service and communication! Save your money and go somewhere that isn't a joke like this place.
We discovered the Midas in Langley (at 64th) through a friend recently. On the strength of repeated suggestions that we see Greg at this Midas, my wife and I drove all the way from North Vancouver. Greg was great at listening to us explain the many issues/questions we had in relation to our cars (a Jeep and a BMW)--and very good at communicating precisely what was wrong, what needed done, and what didn't. We've now serviced both vehicles with him, and are very happy with the work. He and his team are prompt and (as far as we can tell) competent and careful--and the service was competitively priced. We're happy to have discovered this shop and will definitely return--all the way from North Van.
Mr. Millar, the new owner of the Midas, was extremely helpful and saved the day for me and my band. The lock on my trunk broke and if it wasnt for him taking care of my car an hour before the store closed unlike the other autoshops, our gear would've been stolen or worse. I was very fortunate to have Mr. Millar help me out with my situation, done dirt cheep!
Excellent service was very happy Brendan went above and beyond!
Unbelievable customer service...I called there this morning with a major issue with my Elantra. They told me they`d squeeze me in. I arrived within 10 mins of our phone conversation, they took me right in. Gave me a quote right away, VERY reasonably priced...Repairs were done and i was buying a coffee 45 mins later. THANKS GUYS !
I would give them zero stars if possible because that would be equivalent to the amount of work that was done on the car after 2.5 hours. Scheduled appointment at 12:00, dropped car off at 11:45. Called shop at 2:15 and it was if our car was completely forgotten about and just left to sit out in the lot. Was given an arrogant excuse of "we had other priorities " which I guess is code for your business was not as important as others because we don't make as much off a simple oil change as we do off other work. Unprofessional. Will stick to the real mechanics with their own shops from now on as this huge franchise only cares about the $$ and not about customer service. What a waste of our time. I'm not a person that usually writes negative reviews, but this review is more than justified. Stay away from this place and take your business to a real mechanic. Seriously avoid this location and their ignorant staff.
They were very friendly, explained things in terms I could understand and were on time with my appointment ????
I’ve used to deliver parts the the guys in the back and everyone seems very friendly and professional!! I recently went it to get some work done on my vehicle and by far!!! It was the best experience from a automotive shop I’ve been to!! Very quick, very professional and great prices!! Would Highly recommend!
price to high
Service was amazing suler friendly and really fast and recommend to anyone
Fast and friendly
(Translated) Good service, very reliable! Addition: 2 years later, still very satisfied with the prompt and courteous service. (Original) Bon service, bien fiable! Ajout : 2 ans plus tard, toujours aussi satisfaite du service rapide et courtois.
Excellent service and incredibly considerate! I would highly recommend this location. Jessie is exceptional at his job! Thanks for all the hard work.
Great service and pricing
Bon service
They have introduce something called free check up in the cars. Absolutely ask to repair everything in the car, they can make tons of money. They will say to replace everything. Absolutely dishonest. Ask me to replace an engine, went back to dealership they said everything is fine. Thwy just care about their profits. Worst service, dishonest staff Shame
Chris and the crew here are fantastic! Honest and up front and great people to deal with. My new go to for good service:)
I had my air conditioning fixed in calgary and it didnt work, midas on main street fixed the problem with no hassle. Chris and the rest of the team made it easy and I am very satified with the service I received there, and I recommend midas on main to everyone.
Honest, professional and courteous service. Especially Mr. Craig. Easy and quick to set-up an appointment. I recommend this place.
Great service and reasonable price!!
Popped a tire and was frantic because it was 5:00pm. I came in here after having a horrible experence at Canadian Tire. The Service Advisor Samantha was incredible. Went out of her way to help me. She saved my old tire and had me on my way. She was professional, warm and delivered the best Customer Service that I have ever had. Because of her, we will be Customers for life!!!! Thank You again Samantha!
I don't know where to begin. I'm quite speechless right now. I called them to install brake pads and an oil change. A very busy man claiming to be "Francis" told me that they wouldn't do it because they sold me neither the pads nor the oil. Mr. Francis actually seemed puzzled and bothered by my call, if not insulted. I felt that I was disturbing a high level executive right in the middle of an annual shareholder meeting. But I was calling the customer service desk of a Midas outlet. Midas should really make some undercover control on this location. Moral of the story: Since they don't need your business, God only knows what will happen if you entrust them with your vehicle. I paid mine 50k$ and I don’t want to know.
Ed and the staff at Orillia's West Ridge Midas are fantastic. Every time I take my car in for repairs they will show me, what is wrong with my car. They will tell me what needs to be taken care of now as well as what can wait to be fixed. I am the one in my family who drives and brings the car in for service and the staff will always talk to me about the car even though my husband is usually with me. It makes me feel that I am a valued customer and that as a female I am treated no different then a man. I have and will continue to recommend Orillia's Midas to everyone that is looking for somewhere to get their car fixed. In fact just recently I recommended them to a friend who didn't know that Midas does more then just mufflers. Thanks for your great customer service.
Jesse at the front desk is great! Remembered me when I hadn't been in in almost a year! I had an issue with my car and with no appointment, took my car right in to get it looked at. Very informative throughout the whole process too and kept me in the loop.
Good people and excellent service.
Great service... Great staff!!!!
The price was competitive, and the assessment was honest and friendly. My car drives fantastic now. Better than that, the service was top notch, including a ride home and a pickup. I was very pleased with my experience. Thank you, Sam.
(Translated) Staff so friendly and helpful (Original) Personnel tellement aimable et serviable
service Was great, but the price of repair was higher than expected.
Brought my car in because the brakes were squeaking and I thought the front brakes needed to be changed. They gave a free inspection and it turned out my brakes were fine. Great service and nice honest people, I will be back when I need something done.
My bill was lower than the quote. Excellent, honest mechanics.
Jeff is amazing! Always checking everything out on our car. Thanks Jeff
Great service.
I chose to take my car here just based off previous reviews so I'm hoping I can help someone else who's doing the same . This place is amazing , best customer service I've ever received at an auto shop . Not only did they start working on my car right away when I showed up more than an hour earlier than my appointment time , they were super speedy figuring out what was wrong with my vehicle , did not try to upsell me on anything , and provided me with info for future maintenance letting me know what had to happen soon and what was okay to leave for a while . I can't thank them enough , you'll be making the right choice bringing your vehicle to these guys .
(Translated) My truck was leaking air from my muffler. The team greeted me without any problem, the owner assured me that I have more to worry about at this level. I received impeccable customer service. I recommend. Thanks to the whole team. (Original) Mon camion avais des fuites d’air en provenance de mon silencieux. L’équipe m’a accueilli sans problème, le propriétaire c’est assuré que j’ai plus de souci a ce niveau. J’ai reçu un service à clientèle impeccable. Je recommande. Merci à toute l’équipe.
Excellent repair shop they done me right so far. And i am a woman.but one of rare ones. That has knowledge of cars. Nice explanation r through too. No bs as far i can tell.
1st class service and professional people on the front counter plus they gave me a loaner car. Great job!!
Arrived early for my 8am appointment and someone was there to do my intake. Great customer service for a small shop.The guy at the front Chris was very knowledgeable and worked quick. Will be coming back for additional auto services. Thank you
Excellent service. Thanks Ed & Pily
Helena was very helpful, the repairs were much cheaper than what I was quoted at the dealership.
I would like to give them 5 stars for their honesty, professionalism, support & transparency. I had an anxious day and my car's battery was dying, I arrived at the location under stress to figure out the issue, Chris Vo-vu kept the shop open to help me out even if I will not do any purchase, and made sure that my car was fixed before I leave. This is a place you will enjoy doing business with. Thank you again Chris.
Braden provided outstanding service. Booked in at another Midas that didn’t workout and Braden Hughes made it happen. Drive in and out without notice or appointment.
Another classic case of underquoting over the phone. Price quoted seemed reasonable, so I brought my car in and they did the work. Rather than calling me to tell me the extras they were going to do on the car, they just went ahead and did it without my knowledge. This followed with a bill that was hundreds more than the original quote. Staff were friendly but I feel as I’ve been deceived and I won’t be going back.
Took my truck there to get an alignment after having the front end renewed with ALL new parts. Got it back and the Caster was so far in the red it littery had a wobble when driving it and they still gave it back like that. So I took it back for a re-alignment and took way to long to get my truck back. 5 days later. And on top of that, they pinched my starter power wire from the battery and said they would replace it. They didn't, they just taped it. Also have a clunk now on the front right. Truck still has a wobble with all new parts and 2 alignments from there. Im taking it to mto with the paperwork they gave me and having a free inspection done.
Great service nice people.
Midas offers great customer service. This is the only place in town that I take my vehicle to for wheel alignments.
Great spot for a quick fix. I have used them on multiple occassions and find them to be very honest.
Can I need! A time!
Very honest and fair pricing, always there when I'm in need of service! Will always bring my car here!
After a mix up with the first staff handling my quote, the company reached out and apologized for the mix up, which was greatly appreciated. Would recommend this place to others.
Very good and quick service.
Midas sucks. I paid them to fix my AC. They told me it was fixed. It worked for 4 days and then worked worse than before I brought it to them . I called them and they refused to cover the cost to ACTUALLY fix it. I'm never going back and I suggest the same for everyone else.
Very kind people and helpful. Repair my right turn signal lamp in 5 mins and only charge me 9 dollars.
Don’t go to this shop. I was having an issue with overheating in my vehicle, so I brought it too them to get it checked out. First issue was the fact that they took a very long time to even look at my vehicle, even though I’d booked an appointment and specified I needed it done before a certain time. They had it for almost two days and found absolutely nothing wrong with it or a reason it was overheating. So, I pay the fee to inspect it and take it home and for two days it doesn’t overheat. Third day it starts again and I’m livid by now and ready to give up on my vehicle all together. Today I find out though that it is in fact a simple coolant leak, something Midas supposedly checked for. So moral of the story, get a second opinion if you go here, it’s most likely wrong to get more money from you.
I am beyond satisfied with Midas Orillia., from the Owner/ Manager Ed to the lovely Laura on front desk, and never to forget bang on Mechanics doing the best job possible! If I could give more than 5 stars I would!
(Translated) Very good service from the entire midas team From ANDRE (Original) Très bon service de tout l'équipe de midas De ANDRE
Midas is awesome I will not go anywhere else for repairs staff are right up front and honest with customers let you know if they find other issues ect. I highly recommend Midas to everyone.
Quick professional service. Great price too.
This Midas is amazing every time I visit . On my most recent visit, they went above and beyond what they needed to do. I ended up needing service really close to closing time and the manager stayed late to make sure that my car was fixed so I wasn't stranded. Im Im grateful for people like this, especially when it comes to my vehicle.
On vacation from out of town. Stopped by for what I thought was a serious leak. Took me in even though they were fully booked, inspected my car and sent me off with a smile without charging me a penny. Now that's what we call premium customer care .... professional, honest and very satisfactory.
Great price good service
(Translated) Very welcoming and warm staff. (Original) Personnel très accueillant et chaleureux.
Good work and services
I always get top notch service from this location and the people who work here. I have a lot of trust in their expertise.
Midas was excellent; they charge the least for repairing a nail in a tire, were able to get me in when no one else could, gave me a specific repair time where others were saying "some time in the afternoon", I was welcome to stay in their waiting room for hours...being from out of town... and I'm happy with their service.
Midas is a renowned company. I like them for their services. However at this branch the lady at the front desk is bipolar. She can be cat-like. Made me wait 30 minutes just to tell me I can come back in 3 hours. When I asked why she made me wait to tell me that? "I am doing something" as she was typing on the computer. Ridiculous front staff. But otherwise awesome mechanics! And good prices.
Wonderful service fast and competent.
Great job, and quick
Awesome Customer Service, Knowledgeable, Efficient.
Coming down island our truck suddenly started making the most horrific noise imaginable from the front wheel. The guys at the shop rushed us in a repaired the issue and had us on our way in no time. Awesome service! Thanks again Midas.
Midas is the best place to go. Friendly and honest service,they go over and above. Total satisfaction every time I go there. They don't pressure you, however will point things out, so that you are aware of any issue that might arise in the future. I will continue to use Midas.
Awesome guys they have a very good tech that goes by the name of Fab look for him for complicated issues!!
Very very nice guys! Got me in the day I called, I also had my dogs with me and they played with them and were so nice to them! Highly recommend! Wonderful customer service! :)
Needed an oil change and saw their ad on TV.Did not see the fine print stating that you needed a coupon.Will never trust places where you have to leave your car for hours just for an oil change.
Been a customer here for how many Years, all previous front desk are friendly, just a piece of advice be professional at least, dont act like you hate customer just because of the coupon, and its not my problem if i just got the coupon from the mail, so annoying.
More trustable than the North location.
Anyone looking for a great mechanic these are your people. I went in to get my brakes looked at, when I got the quote back they brought me in and showed me exactly what needed to be fixed and were incredibly precise about details and pricing. Also offering me different options as to how much work could be done while still driving safe and informing me of other things that could be done. Not only that but also friendly, reasonable and understanding. It's not often I give a review as exulting as this but it's not often I find business owners who respect the customers concerns so much. Definitely a place that will be around for a long time, my new go to spot for car troubles
Very disappointed! Took my vehicle in as I was driving to the coast and wanted to have an overall check to make sure I was safe for the drive. Was charged $500 for rear brakes and rotors. Had to take my car to a mechanic 1 week later because I could smell gas fumes.. this mechanic (not Midas) told me there was no way he would work on my car as the frame was so rusted and that it was no longer road worthy, had to get my car towed to a scrap yard. He was baffled that they had missed this in the check/not noticed it when putting on new rotors and brakes. Midas let me drive away with an unsafe vehicle and had me install new brakes and rotors on top of that. A complete waste of money. Thanks for nothing Midas. Extremely untrustworthy business.
Great service. Quick and saved me alot of $. Worked hard to actually repair my brake calipers, other than just replacing them
Pathetic Service. I visited this location recently to get engine sensor alert fixed which was being displayed on dashboard and some issue with front brakes for my Honda CRV. The front desk person don't have much knowledge and due to that he is not able to give you any answer. They changed the entire rotors along with breakpads and charged me $700. The major issue is still pending. It's been 2 weeks and they are not able to arrange part. Not even follows up with customer after committing. Two times they received wrong part and I got to know only when I was following with Dave. Not even bothered to call back. No levels of customer service which is expected as per Canadian standards. I was first time customer and no wonder when I arrived a lady was already not happy with their service and was leaving. I still wanted to give it a try but I won't recommend this location to Anyone. Still waiting for an update if they will be able to fix my car or not. I feel I have been cheated by them as they charged me hefty labor cost and actual issue is still unattended. Sorry but my experience with them wasn't good at all. Visit this location at your own discretion.
Repair done morning I brought vehicle in. Friendly honest service Cost reasonable
Avoid Midas Smythe street at all costs! had brakes done and for some reason my trunk wouldn't close when i got my car back..... Owner will try to squeeze every penny out of you, whenever i have gone to midas on smythe my car seems to have more problems when they are done with it than before i brought it in, This shop and Canadian tire are two places you dont want your car to be trust me.
Always reliable, always good work. Fair prices. These guys have been maintaining my two vehicles for over 15 years and I have no complaints at all.
Great people fast service !
Excellent service , detail oriented
Honest solid work.
Great customer service! Great review of work done. Nothing unnecessary done
Nathan provided great service and prices for replacing front pads on my Audi S3
David is very helpful and nice, highly recommend to ask for his help
The shop manager at this location Jarred Callen is one of the most childish sensitive people I have ever met . Threatening to call the police and then following through with it because we had an argument ? I was already never going to come back to this location after you tried to rip off my elderly father in law and charged him over 3 times what was quoted originally. Do not go to this Midas if you value your time or money . I have dealt with the Midas on North Albert st and they are 100x the shop that this sad excuse is . I repeat do not visit the south Midas ,please save yourself the agony of having to deal with Jarred Callen .
After telling me what needs to be done and giving me a quote they then found more things to do. Went from a 4 hundred dollar job to nearly 2 thousand.
Fantastic
once I brought my truck here for an oil change and a check up because I wanted to make sure it was sturdy to drive to BC. Half way through Alberta there was no oil left in my truck because they didn't screw the cap on tight!!! They also said I would have to pay $1700 in repairs... I took it to a locally owned mechanic and they did the needed repairs for under half the cost. SUPPORT LOCAL BUSINESSES AND RECEIVE QUALITY :D
Very friendly, went the extra mile. Can't say enough about how helpful and friendly they are at this shop.
Great service and reasonable prices.
(Translated) Very welcoming and competent. Excellent customer service. Congratulations to Patrice and his team! (Original) Très accueillants et compétents. Excellent service à la clientèle. Bravo à Patrice et son équipe!
They do great work and are very helpful. They will show you what is wrong so you can see it for yourself. Only reason for 4 stars is i found their labour side of pricing too high. If you looking for something important and urgent to be done, go to midas
I’ll bring all of my vehicles to this location. The manager is excellent and I’ve never had a problem. Been bringing my fleet of 6 vehicles here for almost 10 years now, as well as my private vehicles. Top-notch service
Inexperienced mechanics.
Long wait. Muffler costs quite a lot more than advertisments would have you believe. Replacing just the muffler on my Yaris cost $500!
I would go back to them one billion percent treat you really good and very honest as well
Laura is always there for friendly and knowledgable advice.Please call them if you have any car issues.????????????
Awesome people, great service, go above and beyond! Very much appreciated
Great experience buying winter tires and having them put on. Their staff (particularly Chris) were professional, transparent, and considerate.
These guys are awesome. Came in to get new winter tires and rims on my 2004 Tacoma. The guys at the front desk were great (Shaun and brendan). Real quality people who know their stuff, and gave me a Great price on tires and rims. Would definitely recommend midas in st albert to anyone. If I could give this review more than 5 stars, I would. 10/10 for quality, customer service, and integrity.
I have been taking my car here for several years now.I have always been very pleased with the work they do.
Old jeep new exhaust in December. One of the clamps became loose. Brian at Main St location not only replaced clamp he tacked 3 spots and added a bracket. All under warranty. Thanks mates!
(Translated) I had excellent service, very courteous at the front desk and a job well done. I recommend them .... (Original) J'ai eu un excellent service, très courtois à l'accueil et un travail bien fait. Je les recommande....
Booked my car in for oil change and winter tire installation. When I picked up the car it shook all the way home. Returned the next day and sat for over 2 hours, and they still couldn’t fit me in. Took it to another shop and payed another $90 to get my tires re-balanced. The technicians actually laughed at how many weights were used, and how much each tire was out of balance. I will never return. Terrible service!
Do yourself a favor and go somewhere else! Owner more crooked than a dogs hind leg!????????
Took a vehicle for an inspection, they charged 40$ for shop fees and materials, namely fluid top ups, truck came out with empty washer fluid and low coolant even though they charged for it on the form. Truck was in the shop for less than an hour they charged $280, had the same work done at another Midas location and was only charged $110. The guy with the mullet at the desk was pretty rude when I brought up the poor workmanship and over charging. Pretty classic bad mechanics charging too much and trying to pull a fast one over you. Don’t recommend at all whatsoever. Cafe across the street is pretty cool though.
Great Service, The Guys Are Honest Good Value No B.S Job Don'e. Best Shop In Penticton. I Know I Have Been Around.
The service is great, but am disappointed as went there to get a battery changed... snapped my hose line for my windshield washer...didn't realize it right away, but after opening my hood it is right where the battery went in. Not upset about it being broken, however, I think the mechanic should have at least mentioned it...
Jarrod is a real asset to this Midas branch. Whenever I go , they fix it right away… super awesome customer service. Well satisfied..Deserves 5star. -JAY
Stayed late to help me out!
Have used this garage a couple of times now. Service exceeds expectations. Antonio pleasure to deal with. Today woke to find headlamp vandalised whilst car parked outside my house. Car fixed at great value by 2pm!
Midas on Main is great. They have always been there to help ASAP whenever I have needed it. I have been going to them for years. Highly recommend.
When I pulled in to your station one of your workers told me I needed my back brakes done. This is without the car making any grinding bosses. This is without him taking the gun caps off.. This is without removing the tire or inspecting the brake pads. This man is was trying to scam me and take advantage of me because I am a woman. Absolutely disgusting way to try and take advantage of your customers. I will never go back there again.
As soon as my warrant on my VW Golf runs out, this is where I will take my car. They are so great - trustworthy, straight-shooters!
Always trying to up sell to customers. I went in with a strange noise. They tried to tell me I needed over $1000 of work including engine mounts and transmission mounts. Took my car to a shop in London- turns out I only needed a transmission flush. Would seem like they’re trying to take advantage of those they think don’t know about cars
I've had many issues with this location. They are rude and incompetent in my opinion. Also seems to be a consensus that they are overpriced. At one point they said I had many repairs which were necessary, but that it was "too expensive for me" so they would need to scatter them. Turns out none of the issues they raised were even existant. They've also asked me whether I wanted a brake light changed, I declined because I know how to do it on my own. They did it anyways and charged me, I only noticed a while later and didn't really care, but this with all the other troubles I've had here adds to my displeasure. I also had an ongoing issue with my car which I was going to them to fix for a while, they skirted around the issue and fixed just about everything else costing me a decent amount of money. Turns out the problem I went in for was a non-issue which another mechanic quickly found. I had asked for a new set of all season tires at the beginning of summer, they put on a set of winter tires, I hadn't noticed this because my car is loud anyways until the front ones were essentially slicks. This is a mistake that no company should make in my opinion. With another set of new tires, one had been worn and needed to be trashed. They then told me that another one was so worn they would need to trash it as well and I put them into storage. I later found out I have three perfect tires in storage, I am uncertain how I have 3 perfect tires which seem brand new when they told me I should have 2 worn ones. Either they messed up the storage unit with someone else or misinformed me of my tire's status before. And to top all this off, I had another friend go in for his car repairs and when he was there he mentioned my dissatisfaction, they proceeded to show him all my previous work to "get down to the issue" amd try to resolve the problem. He then went in another time and asked about my tires in their storage and they showed him my tires. I know that car repairs aren't personal information per se, but I find it unethical for a company to be sharing their customers past transactions without their permission or knowledge. I find this especially problematic where I am a woman and they showed all my car's history to someone who is a man, as if I need assistance running my vehicle. Edit: Forgot to mention that they refused to do an alignment for me for no reason when I needed one because they claimed it wasn't necessary. Also, since writing this review, when my boyfriend went into Midas for him own vehicle they harassed him about my review telling him he needs to make me take it down.
Pot hole broke strut. Fixed it same day on a Saturday!!
Helped jump my car in the Kingston centre free of charge. Life savers ! Props to the tech who helped me, thanks Tyler :)
My family has been going to this Midas location for a number of years. Great service and friendly staff. Cindy is always happy and greets with a smile. Andrew always explains service and what is required at this time. Value for my money.
Went in without appointment after hearing strange noises in my tire. Jason immediately gaves us hands-on help and explained to us in detail what the potential issue is. Will defintley visit this place for future car troubles!
Always gives a+ service
The manager Jessie at Midas on Princess st is a great guy! Easy to talk to and knows what hes doing. I had a few things wrong with my truck, he had it taken care of quickly. Great prices and awesome staff. I highly recommend them! Definitely my go to mechanics.
I knew I was due for new brakes and rotors and a exhaust piece. I had a few quotes and Midas was the cheapest. They did a free inspection to make sure if all the brakes and rotors actually needed to be done. I also asked to have a quick look at the suspension as I have been getting some clanking. Yup, control arms, old rusted up and separated. I also had seized up rear calipers. Jessie was able to get me in same day and took a couple days to do the all repairs so I was given a loaner car. My car exhaust is now quieter and can "stop on a dime". I was well inform of the work being done as it progressed. I was shown some of the work that was being done like the control arms that where all rusted up and needed to be torched out, which took extra time to do. I was not charged for this extra time. I was also informed of some possible things to keep an eye out for. There where a few little items they did out of courtesy as well. 3 years ago I had them do my out of province inspection. They had a few minor things to get the emissions test passed. I also bought their Sailun winter tires 3 years ago and I think they are the best I've ever had and Cheaper then Michellen Ice X, which I have had before and or good as well. Great price on oil changes as well. So all in all Great experience, Great pricing and Great service. Very Satisfied. PS. They warranty all the parts. Some even life time.
(Translated) Outstanding service! Pass by finishing around 15:30. Exit from there at 17:00 with 2 problems solved, I rarely saw a lot of workers working as a team, and smiling more, with a sense of humor bravo ????????????⭐⭐⭐⭐⭐ (Original) Service remarquable ! Passer en finissant vers 15:30. Sortie de là à 17:00 avec 2 problemes résolus, j ai rarement vu hautant de travailleurs travailler en équipe????????????puis souriant en plus , avec un sens de l humour bravo ????????????⭐⭐⭐⭐⭐
The service by Jeff and crew was second to none. They were able to diagnose my vette and rectify the problem that the local Gm dealer couldn't or maybe didn't care to. Thank you gentlemen
Rather expensive for what it is
Thservice sucks
Had front hub, bearing, pads and rotors replaced on 2005 Avalanche. Excellent service at reasonable price
Excellent service from Jesse and the team at Midas. Very satisfied.
Excellent service
The staff are too notch in thoroughness and communication. Cindy at the front desk is a gem. As I waited for my vehicle to be ready, she handled many customer questions. When it came to my turn, all questions were answered. The van is running well now. I will be back
(Translated) Always good service! (Original) Tjrs un bon service!
Shop was able to fix my AC with ease and knew what the issue was. Also detected that my battery was acting low, but just to keep an eye out on it for the future. The person who helped me was Chris; he was very knowledgeable and only gives honest feedback that would help the customer. Would recommend.
Fast efficient service. Good prices.
Great staff, knowledgeable. Takes extra care of you and your vehicle, upfront what needs to be fixed.
(Translated) Avoid this garage !! A mechanic accidentally broke a part on my car. It could happen, he was courteous, apologized directly and went to get the boss to make an arrangement for the repair. On the other hand, the latter denied that it was an accident, he said that it was not their responsibility, that the mechanic did not have the competence to judge the breakage, which is completely absurd, since the latter had admitted his mistake and he was excused by telling me that he was in a hurry and that it shouldn't have happened. The team is correct, but the boss is deeply dishonest. Manage such an establishment and want to swindle a client for a few dollars ... Avoid this garage. (Original) Éviter ce garage!! Un mécanicien a brisé une pièce sur ma voiture par accident. Ça peut arriver, il a été courtois, s'en est directement excusé et est allé chercher le patron pour prendre un arrangement pour la réparation. Par contre, ce dernier a nié que c'était un accident, il a dit que ce n'était pas leur responsabilité, que le mécanicien n'avait pas la compétence de juger du bris, ce qui est complètement aberrant, puisque ce dernier avait admis son erreur et c'était excusé en me disant qu'il était pressé et que ça n'aurait pas dû arriver. L'équipe est correcte, mais le patron est profondément mal honnête. Gérer un tel établissement et vouloir escroquer un client pour quelques dollars... Éviter ce garage.
First time ever did a google review, Bav is such a good guy, knowledgeable and on the point, give you the fact but not upselling, other technicians seems generally nice too. Hopefully my Subura can make it back to Toronto. Recommend for people in Vancouver!
Very honest, efficient, and reliable. I finally found a place I can trust for my car repair needs
Very helpful and friendly customer service...
I had a flat tire, I took my to car to the Midas at 1137 Princess Street Location, and I got a set of four new Firestone tires. They dropped me to my apartment on courtesy vehicle, as tire delivery was later in the afternoon. Car will be ready tomorrow as I did not have the lock nut key. Savannah called even though they were about to close, they brought a loaner vehicle for me which made my day. My wife is a Front Line worker at a nearby facility. She'd be thrilled tonight to get a ride other than taxi at 11pm tonight. I was also advised by Savannah to get Midas card to make car repairs in installments. That was an option provided to me as I did not want to pay the entire $960 in lump sum. I reiterate the staff is friendly, nice and courteous. I would also thank Jessie for his great service. Kudos to their work ethic, and their impeccable customer service. I will always be a repeat customer at this location! Pandemic or non-Pandemic times, the staff goes above and beyond to help their customers. Canadian Midas kudos to you for your exceptional Customer Service.
Paid $1,800 for new brakes in my truck and they squeak even worse now
My to go place! Very honest mechanics with lots of experience. Chris is always so helpful and kind.
Worst service ever! One of the front desk associates ( Francis ) tried to lie to me twice today! I had to come back couple of times after changing my tiers! I don’t recommend this place unless you keep your eyes open! I don’t trust this place anymore!
Tony, at the Kingsway and Royal Oak location was super knowledgeable, friendly and does honest, excellent work!
Four months and still waiting for a call back when that said it would be 2 hours.
Was there today. Excellent service. They were busy so had to go back which was fine. Pete called me twice and Neil fixed a loose clamp by welding it and did all this for free. WOW will certainly go back.
They successfully changed my oil and had good customer service. They only took 5 hours to do an oil change ????. I’m now a nice shade of purple from being sun burnt while waiting for them. They said they took so longer because they were doing quotes for me of the things wrong with my van, which was somewhat helpful of them and I appreciate the attention to detail but I also knew most of those issues already and couldn’t help feeling like they were trying to upsell me. They didn’t leave my window cracked so my van was like a sauna when returned to me, so paired well with my heat stroke and sun burn, so I am officially ready for a nap. I am glad to know there’s a leak but the $3k quote I got from them for fixing the other things that are all minor leads me to believe they must be paid on commission or something. I appreciate them but not sure how to feel about the quote lol.
Take your problems to Dave and he will take good care of your concerns. Have been dealing here since 2016 and they have looked after all my needs from brakes to wheel alignment besides selling me my last set of tires. I can highly recommend their services.
Not happy with service! Booked an online appointment and come appointment day told sorry you do not have an appointment unless with confirm with you?? Confusing! They also will not put on aftermarket parts but Midas in Brantford will!
Trustworthy and Honest! They have NEVER tried to upsell me on repairs I do not need.
Cheapest oil change
Excellent place to go the guy's are very polite.....great service.
Came in to ask about replacing a broken muffler. A balding middle age boy told me that it is illegal in canada to do any modifications to an exhaust and that I was "lucky he would still do it for me" but would have to charge me extra. I wasn't trying to remove my muffler or catalytic converter simply replace my catback exhaust that was rusted through with a new stock pipe and muffler
The owner Vicky..... NEEDS to be said no more. I was hoping she had left, but alas... No respect for staff or customer.
Tire swap went fast and on time
Exceptional customer service. The staff is always kind and professional. The prices are fair and the work is done quick. You can’t go wrong bringing your vehicle here.
Chris and the team are awesome been following him around for years always taken care of our families cars!!!
So accommodating and professional! I highly recommend this shop.Super friendly staff, very helpful and efficient.
Antonio helped me and his attitude is awesome!!! Happy i came here!
Awesome service! Had breaks looked after today. Tony is great, explained everything, and was patient with all of my questions!
Never have problems with Midas Muffler.
It would be hard to find a garage anywhere with so many experienced mechanics. The service is prompt and friendly. You can be assured they will only fixed what is really needed and they have the customer's best interest in mind.
These guys are awesome. Mike, Kevin and the boys will never do work that isn't required or authorized. They are always friendly and helpful. And Ladies they will never treat you as if you're mechanically challenged (even if you are). Oh! Most importantly THEY DO GREAT WORK.
I got an oil change done here before my trip back to Edmonton and was extremely happy with the service. It was the first time a shop brought me into the garage and showed me what they did. They even brought to my attention that my rear diff was leaking and showed me it. If I ever drive back to Kingston I will definitely use their services again.
Gotta have my Baileys and coffee.
(Translated) Friendly employees and quick service. Very good advice received from the mechanic. I recommend this place. (Original) Des employés gentils et service rapide. De très bons conseils reçu de la part du mecanicien. Je recommande cette endroit.
I always get my oil changes here. Love how welcoming and friendly everyone is. You can sit and enjoy a coffee or a pop while u wait. I dont like using any other service.
Great Experience! Thank you! Braeden and staff!!
(Translated) I made an appointment via their website for a tire change. Arrived the same day, I am told that they do not have time to call customers to confirm their place. They add that they do not consider the r-v taken on the web during the time of the tires. So they know the problem and continue to let the customers be tricked without fixing the situation. (Original) J’ai pris un rendez-vous via leur site web pour un changement de pneu. Arrivé la journée même, on me dit qu’ils n’ont pas le temps de rappeler les client pour confirmer leur place. Ils rajoutent qu’ils ne considèrent pas les r-v pris sur le web durant le temps des pneus. Donc ils connaissent le problème et continuent de laisser les clients se faire avoir sans arranger la situation.
Friendly and helpful. Came in at closing time for a quick issue. I had stopped at another mechanic up the street and was turned away even though it was literally a 10 second fix. ???? The gentleman at the front desk grabbed a tool and did the adjustment and I was on my way. Cheers!
Midas not only provided a great price for tires, they covered the cost of parts and labor for repairs which I couldn't afford at the time Being a rural homecare PSW, their compassionate customer service and promotions manager have made me one very grateful new customer!
Liked the service they went out of their way to give me the discount even though it was not set up properly in their system. I had a wheel alignment, runs smoother now and doesn't pull to the right anymore!
I just took my car in for an oil change. The service was amazing and price 29.99 the best in town. Staff were professional yet very friendly and exceptionally fast. Service with a smile just made my day (: Thank you Matt and Sharr for such a phenomenal experience! I will be back!
A couple months ago I got my oil changed at Midas on Ontario Street In St.Catharines, Ontario. when I got in my car I noticed several items on the floor that were in my glove box when I dropped my car off , I assume from when they checked my air filter. Then on my drive home I noticed at the bottom of my windshield was a razor/scraper, just left on my windshield. Then when I got home I noticed several marks of oil on my car, including one on the passenger seat inside the car which I luckily managed to get off with no stain. Now, today I went to change my air filter in my car and when I pulled it out I noticed it was just shoved in and scrunched up. So when I told the mechanic I would like to change the filter myself he just carelessly shoved it back in, making the filter basically useless.
Midas in Fredericton is the only place I'll take my car to get it fixed. I used to hear horror stories about the place, but since it came under new ownership, I decided to give them a chance. I've had nothing but amazing service from them every time. All the mechanics and people out front are friendly and will always ask before doing something to my car, especially if it's beyond what I've agreed upon originally for repairs. They keep me updated, and have always let me know the total cost ahead of time, so there are no surprises - which is wonderful when you're poor with a dying car. I would recommend them greatly.
Great service. Was able to get in for a sameday brakejob. Way cheaper than what dealer quoted me.
A straight up and straight forward garage withgreat service and considerate staff. Recommended
Their very busy call or make your appointment , don't ever send an email because they can't confirm it. And if they didn't receive it your out of luck. Expect to wait for the work to be done because they are very busy. And they are to be trusted. It's to make sure the job is done right but it also makes the bill larger.
I always have receive excellent service at midas. I would recommend them to anyone.
I had a great experience at this location. No problems making an appointment and dropping off my car. They even dropped me off back at home so I didn't have to wait. They solved my problem and everything was done for less than the estimate they provided! Dave the manager gave me first class service. I will definitely bring my car back.
Very helpful, good price, great service...
Recently had my Catalytic Converter stolen. And was told by my own mechanic that I just need to put in a pipe, in place of my converter. There ware many reasons to remove it. But the guy over the counter said that he couldn’t install a pipe, only a catalytic converter. Duping me into giving this place $500 instead of welding a piece of pipe for maybe $200-$300. Because I couldn’t go anywhere else, being to afraid I would get a fine for a loud car, I had no choice but to spend $500. Never going back there again, if they try to do that to anybody else.
Great service
Great service and honest.
Booked appointment for advertised deal .did not get what was advertised. No tire rotation just more Expensive oil change ?
(Translated) Great (Original) Super
Exceptional service! Provided a detailed pre-purchase assessment of a vehicle I was interested in purchasing privately. They helped me understand the advantages and disadvantages of the vehicle and what it would cost to make the needed repairs. They were friendly, courteous, affordable and quick.
Booked my oil change online the night before, pulled up and a grumpy old man came out... told him were here to get an oil change and all he said was " Nope" "were booked till next week" then walked away. Safe to say we wont be going to Midas ever again!!
HUGE thank you to Tina and Jason for making the time to check out the unfamiliar noise coming from our car on the Saturday of a long weekend, and for so quickly identifying the problem. Would highly recommend this location for anyone looking for quick attention, expert diagnosis and genuinely caring people.
Myles was so kind to fit us in on a bind and he was super professional . Would recommend them for any service needs or repairs.
Customer services is great. Good place to take your car. The only thing that I can say bad about them is that they tell you that your car will be in in 15 minutes and after 30 minutes your car is still sitting in their parking lot. There is no point of making appointments because they don't get in on time.
Shaun was incredibly friendly and helpful. Kept me very informed of the progress of the work being done to my car.
Amazing! Quick and easy oil change made a huge difference with what I thought was a broken vehicle. Thank you Midas you have Midas touch!
The work was done quickly with great service and at a fair price. We had a small misunderstanding but they took care of it immediately to rectify the issue. Highly recommend.
Service is good. Staff seem to be friendly. If they suggest more work, get a second opinion. Suggest a lot of things that really aren't necessary
(Translated) Honest and very courteous service. For a woman with an old car I received the same treatment as for anyone else. (Original) Service honnete et tres courtois. Pour une femme avec une vieille voiture jai recu le meme traitement comme pour quiconque.
Quick and easy. Fairly priced for an oil change. Friendly staff!
My new car (to me) seemed to have some brake noises and acceleration issues. Thanks to Penticton Midas (1599 Main St, Penticton, BC ) for an additional thorough check out and helpful explanations. No real problems, I just needed to understand how this vehicle responds. A new battery helped too. Special thanks to James for explaining things well, to Henry to his usual steady and reliable assessments, and to Mike for a special deal!
Braden, the manager, was very professional and kind. He gave me a great deal on the services provided and even kept the shop open late so that I could get my vehicle. Thank you for a great service!
Good service and reasonable prices. Will go back
Always great service and fast. They can always fit me in. They know what they are doing if you need any repairs go here.
Absolut crooks, wanted to charge 55$ for a light bulb and 70$ for 2 wipers. I end it up doing it myself in 20 minutes and 30$ worth of wipers and light bulb. I do not recommand at all. Lots of other and better places in town. Keep looking.
Very good
I brought truck in for full brake replacement, very poor workmanship, less than a month later brakes started to seize up, I took to another shop to find problem, Midas would not do anything to help. They would like me to bring it back. YOU GOT TO BE KIDDING, there not to be trusted..
(Translated) Excellent service, professional and honest, with a smile as a bonus! I have been going there for a few years now, and I have always been very satisfied and I would not change places! Finally a garage or I do not feel that we try to find "boos" to my car, but simply solve the basic problem, no charge ladle. I recommend! (Original) Excellent service, professionnel et honnête, avec le sourire en prime! Je vais là-bas depuis quelques années déjà, et j'ai toujours été très satisfaite et je ne changerais pas d'endroit! Enfin un garage ou je n'ai pas l'impression qu'on essaie de trouver des "bobos" à ma voiture, mais bien simplement régler le problème de base, sans frais louche. Je recommande!
My wife went to this location to have our one front tire check for air. We deal with this my wife waited at the front counter and was not greeted at all by the counter person and this is a non no in customer service. After this guy got around to taking notice of my wife and her needs. She then after discussing the problem with the tire she waited along time outside and nobody showed up to look at the tire. She drove away. Plan to start going to other location which is a ways away from our home. Hope to get better customer service there instead.location but will start going to the gardiners location.
Changed my battery super quick with no notice.
Great service and friendly staff.
Fantastic service. Car broke down nearby on a Saturday evening after they (and everyone else) had closed. New to area, didn't know where to go... Manager was still onsite and opened door to let me in. I explained situation, he gave number for tow truck and said if we could get car to their door they'd look at it first thing Monday morning (this was okay w us...). Got towed to bay door, was hesitant on leaving car in unfamiliar neighbourhood overnight, but were left with little choice. (When i saw the old Camaro inside on a hoist i knew they were experienced mechanics). Went by Sunday morning early to check vehicle and was pleasantly surprised to see vehicle was moved inside. Needed work was completed quickly ... very happy with service and have and will return for whatever needed in future.
Great service, great staff. We really appreciated everything that they did for us. Had an exhaust issue on a drive out of the Sault. CTC said that they needed to make us wait overnight for a part from Winnipeg ( would’ve been a hotel plus $1,600 of repairs ). Midas offered to take a look. 1/2 an hour later we were on the way after paying only $200. With a one year warranty to boot. Extremely pleased with this shop. Extremely disappointed with CTC, they should be ashamed of themselves. Thanks Midas!!! A1 service!!!!
(Translated) Eating crazy and smoky normaleyes (Original) اكل يجنن وسمج موطبيعييييييييي
Very accommodating pleasant experience.
Midas ALWAYS, without fail, finds more work to do on your car when you go in for a simple oil change. Every. Single. Time.
I had been recommended Midas by a friend and they did not disappoint. It was easy to book and a very friendly experience throughout. They only did work that needed doing and reassuringly suggested that some work didn't need doing. I recommended them and I will continue to use them from now on.
Great work at fair price!
Best service station available downriver by far. Great people great service
They were pleasant, organized, boring. No upselling to $100 for a $20 cabin filter etc
Absolute failure. They tried to bill me for services they couldn't complete (driver side door lock removal), and in the process of failing to complete the job they busted a speaker side panel in my car and messed up my door handle. When brought to their attention, there was no apology, no attempt to fix. The only thing they told me was "Have a nice day". Extremely unhappy. Do not recommend them.
Most repair shops are quick to grab easy money! At this particular (Midas) location the mind set is much different. David & team are very particular about ones needs without exagerating or inflating costs of repairs. The one thing that stands out most is the pure honesty to achive customer satisfaction.
This midas location took a 2 year old battery which was under warranty out of my car and charged 230 to replace it without asking. Then they promptly disposed of the old battery so i could not get it back and get my free replacement. Any mechanic who knows anything at all knows a 2 year old car battery is ALWAYS replaceable for free. Also, ahem, someone please justify to me charging someone 40 dollars labour on a battery replacement which would take any layman with no experience less than 10 minutes to do at home. Truly pathetic service, obvious price gouging, and overall a terrible place for service. Save your money and take your vehicle to someone trustworthy who employs legitimate mechanics instead of low rate labourers who just graduated from oil changing college. Will never go here or to any midas ever again. Tell your friends, these chumps are incompetent.
Friendly and Customer oriented.
My wife went here for a simple oil change and tire swap. 5+ hours later and 1200 bill later it still wasn't done on top of all of the new emergency fixes they came up with to continue to con her. Never trust this place and never will we go back.
Best place for repairs and car maintenance. Honest, friendly and trustworthy staff. They will get my business everytime!
(Translated) Great (Original) Super
I don't write many reviews about car shops because I've always thought that they are there to screw me. This is the only shop that I know has good people and good intentions. I had a quote from a shop on Kingsway for 800 and the exact same stuff done here was only 400. They didn't make up fake acquisitions like the other shops I go to. I recommend this shop not only because of the work they do but you could save money too
Great job done by this group of people. Did what was needed ! Fast and efficient . My HHR is happy and we feel much safer.
I have a Tahoe truck that needed a brake light replaced. I arrived after closing time but when Jessie knew what I needed he immediately proceeded to fix the problem. Total cost for material and service you ask? Free of charge. GM dealers you have lost my business. Hello MIDAS.
Jay Galang provided excellent customer service. He was knowledgeable, honest and easy to talk to. Parts were ordered fast and great advice. Thanks Midas team!
Great service and dependable work. I was on my way to Houston to see my parents for the weekend when I had a complete blow out to my rim and tire due to debris in the road. As a female in my 20's, I don't exactly have the most experience with car trouble. I wanted to go to an accredited place. I gave Midas a call and they were extremely helpful every step of the way. From having my car towed to the shop, to the manager calling around to different dealerships to ensure I got the best price for my rim. I was extremely pleased with my experience. I was in a bind and was able to rely on the professionalism and expertise of this location. Highly recommend and will be back.
This location is amazing! Everyone is very pleasant and helpful! Very affordable as well! I started going here again cause my Dad used to go and I will be back everytime I need something!
Always superior service.
The staff did us a real solid today! I was already having a bad day then to top things off I blew my fan belt at 4 in the afternoon, I live on SaltSpring Island and was in Nanaimo literally just to drop something off. I had phoned a couple places and nobody could get me in! I lucked out when I phoned these guys and explained my situation, they moved some stuff around and had me happily back on the road within an hour! Thank you for making my bad day a little brighter!!
Gave me the advise I needed with no charges.
Great location. My regular go-to place. They always try to give the best price, and don't try to upsell me like Canadian Tire and the like. Jesse the manager is always respectful and very easy to work with.
(Translated) The service at the reception is very good. However, a lack of professionalism in the mechanics is obvious. They changed a part without being sure of the problem. Subsequently, they returned my old part. Finally, the Midas center on Taschereau was not able to identify the problem with the steering of my car. They were not even able to advise me properly on possible solutions. What a pity ... I felt like I was one number among many. I do not recommend it. (Original) Le service au niveau de l'accueil est tres bien. Toutefois, un manque de professionalisme au niveau de la mécanique est flagrant. Ils ont changé une pièce sans être certain du problème. Par la suite, ils ont remis mon ancienne pièce. Finalement, le centre Midas sur Taschereau n'a pas été en mesure d'identifier le problème au niveau de la direction de ma voiture. Ils n'ont même pas été capables de me conseiller convenablement sur des pistes de solution. Quel dommage... je me suis senti être un numéro parmi tant d'autres. Je ne le recommande pas.
Nobody likes to be deceived. I was twice while getting a general maintenance service. When making an appointment, I was told it will take less than an hour. When I came to drop off the car, I was told it will take close to 3 hours. When the service was done, I was texted the total price with tax to be paid when picking up car. I used a $20 off coupon and was asked to pay $9 less than the total provided in the text. Will never use this place again.
Very good service very happy.
Excellent
Got an oil change at Midas in December then was told in January by Canadian tire that I’m 3 months past due on my oil change and the car has 1600 worth of work that needs to be done. I asked Midas what the sound was and she said it just needed oil. She said there is nothing wrong with it and the light will come on if there ever is anything wrong. Canadian tire took one look and found 6 areas that needed repair.
was super fast ! VERY Honest mechanic ! Highly recommended!
Went for a safety at Midas, they gave me a long list of things that needed to be done. Which I agree they did need to be done. But they didn’t pass it because the engine light was on, but let my rotten brake lines and fuel lines pass. My brake and fuel lines literally crumbled apart in my hands when I was doing one of the repairs they required. They didn’t notice I had no front left cab mount(rusted away) they didn’t notice I didn’t have any cab corners on the truck. They didn’t notice my wheel wells were rotten. they didn’t notice my inner tie rods were shot either. If I’m gonna pay to have my vehicle inspected, I would prefer to know big things like having faulty fuel and brake lines rather than the engine light is on(it was the o2 sensors) I will never be back the risk of the lines giving out and causing an accident was the invisible line. I would give 0 stars if I could
Received amazing customer service! Savannah was extremely knowledgeable and friendly! She gave the best customer service I have ever received in the past. I will definitely recommend her to everyone I know. She is truly amazing and a great asset to the company. If anyone is looking to going to this location, Savannah is the best!
Great service done quick.
Excellence in Customer Service, Fair Pricing and easy online booking for appointments. My faithful mechanic Bob retired when the Yaletown Minute Tune location closed down. I was not satisfied with the wait in your car, read a newspaper and rush work. (Wham, Bam thank you mam approach) I was in a search to build a trustworthy relationship, where the staff knows your name and where they take the time to have a discussion in regards to the work being done. In the past 6 months I needed a new AC, Radiator and rods for my front wheels, all in about $ 1 800.00. In each occasion I was given the opportunity to actually see the problems and the staff at Midas took the time to explain to me the issues, come up with viable solutions and time frames. Frustrated, I was on the verge of trading in my 2006 Hyundai Elantra with 265 000 kms but the mechanic explain to me the longevity of my vehicle. I will be a repeat customer, as I can book an online appointment, drop the car off, go shopping or out to lunch. The location is close to downtown Vancouver and transit. While I am out and about, I receive a phone call that the car is ready to be picked up.
Great speedy service.
I live in the complex behind this location. They seem to do a lot of work as they are there late into the night and even on Sundays. Very Noisy.
Not overly impressed. I brought my vehicle in for an oil change and they did what I asked so that is one star earned. Midas does not charge outrageous prices for engine oil of you need more than five liters either which is why I will give them a second star. However I was told I needed a whole bunch of work totaling over $3000 worth of work done on my vehicle which was not correct at all. I was told the front brakes were shot and needed replacing and just did them ... can you believe that! After taking my vehicle to a journeyman mechanic who exclusively works on what I drive, he pointed out a problem (and fixed it for $200) which Midas completely missed. Be cautious I needed a quick oil change got one done and they did do it, but if you are told you need a bunch or work done, get a second (I even got a third to verify things) opinion done before you allow them to do work. I am not impressed at all and have told people in the staff room where I work about my experience with Midas on Memorial as well.
Very professional and helpful
Work is done fast
My Go to Place. Awesome Manager. Check this place out!
Great, helpful and seems like an honest garage. Definitly coming back.
We ran into car trouble on the way from Vancouver. Lost brake power and I called Midas to set up an appointment for the next morning. We managed to get the last one for the weekend! When we arrived, they had all the paperwork ready and visible for me to see what they would be testing, breakdown for costs and assured me they would not do any work until they completed diagnosis. These guys are amazing, they are quick, efficient and very fairly priced. We drove home to Vancouver feeling very safe with our new brakes and rotors. You can't put a price on piece of mind! Thank you so much Midas!!! We really appreciated you!
Absolutely disgusted with being taken advantage of by this business. They are dishonest and untrustworthy. Needless to say, I will NEVER be back and I will tell everyone I know about my experience.
This place is great. I never have to wait long for an appointment and they're extremely helpful, don't try to gouge you like other places. Craig is always very courteous and helpful.
Great service!
Good service and oil change price was better than competition down the street. The manager/owner? says he is new less than a year but he was helpful explaining about future car maintenance. Seems like a nice clean shop. Make sure you check the online coupons beofre you go.
Two days ago my dad went to changed oil (promotional tire rotation incl) for a total of 58.92 for Dodge grand Caravan 2011 model. Today I went for oil change Dodge Journey 2014. Specifically we said to Greg (owner) regular SE 5-20 is enough, shown our manual too. Greg said, synthetic is better... same price so I agreed. After job done Greg gave invoice for a total of $78.78. I disagreed, questioning the price difference. My dad also talked to him over phone. Greg said, ok, he will drain and put regular conventional oil.....has to wait another 0.30 minutes. Adding, "YOU GUYS DON'T COME BACK HERE NEXT TIME". Hmmmmm, what a very rude reply by a owner!! Considering his rudeness, my dad advised me to pay full $78.78 because we are afraid he can tamper the vehicle. Yes, we are brown color....Asian. Though he has the right to allow or restrict customers at his will.....a owner's poor judgement just for $20 extra charge expressing his anger rudely is not right. We called back to the front desk lady Ms.Gene an hour later and brought to her attention. Ref: facility:9989. Invoice: 20444. May 2, 2018. Satish.H
I have been doing my regular services for my Dodge Journey at MIDAS Nanaimo Hammond Bay for couple years. Nice people, quality services and reasonable prices are making this place as my favorite spot for oil change, tire rotation, battery and brake check etc. The day before Good Friday, I got flat front right tire when I was on the way to work. Just for a try, I drove to MIDAS Nanaimo Hammond Bay. I didn't expect they fixed my tire as I didn't have an appointment. What I expected was to leave the flat tire there and replace with spare tire for my work. Big surprise happened after I told them my story. They fixed my flat tire in half hour and only charged me less than $40! I still finished my work that day. Thank you so much MIDAS Nanaimo Hammond Bay!
Typical Daddy leaving his son and daughter in-law to run a company they claim as their own business so far from the truth... Silver spoon spoiled brats that don’t know how to run a business.. and have no mechanical skills to offer.
(Translated) Excellent service. (Original) Excellent service.
Midas Lachine place to go for honest mechanical work. I had a two small things to get looked after, and without failure the service was incredible both at the desk and in the garage. They know how to look after clients that they will want come back.
Very nice guys and helpful.
(Translated) Impeccable and unbeatable customer service (Original) Service clientèle impeccable et imbattable
These guys are just fantastic. I dropped in without an appointment on a Saturday afternoon because I suspected a slow leak on one of my back tires. They were busy but they took the car in. I picked up my car a few hours later: they had repaired the tire (nail puncture) and didn't charge me anything for it. I'll definitely be returning for future maintenance. Major props for the amazing service.
I have started to make Midas on Government st. Victoria my go to place for repairs to my 2000 Silverado pick up. They do great work and stick to their quotes. I got some work done yesterday and when I got home I found I still had a small problem. I took it in the next morning and even though they were extremely busy they jumped right on it and fixed the issue. That is when you know how a good place is how they operate when something goes wrong. The staff are friendly and seem to know vehicles inside out. I highly recommend taking your vehicles there.
Took my 2015 Honda Civic (67K km's) for an oil change Wednesday. Asked the service rep to look at sway bars as there was some light knocking when I went over bumps etc. During the service, was told that they were fine but tie rods weren't and needed to be replaced as well as an alignment after they were done. Also, I needed tires, which I knew about. Received quote, paid and left. Took car in Friday to have work done. I asked about the tires in the quote, as nothing specific was given. Just the tire size and a price. I was presented with 2 options. I selected one and left the vehicle. Midway through work being done, received call and was told that the sway bars needed to be replaced. I asked if they were sure as I specifically asked about this and was specifically told they were checked and they were fine. At this point, I wanted the knocking gone so I told them to proceed. I then called Honda and asked the likelihood of both tie rods and sway bars needing to be replaced on a vehicle with 67K km's and was told that, while not impossible, the probability was very low, depending on how the vehicle was driven. My son calls me grandad when I drive, so I'm pretty aware of how this vehicle is driven. When I went to pick up the vehicle and was paying, I noticed that I was being charged $25.00 per tire more than I was quoted. When I brought this to the attention of the service rep, they became very emotional. I had intended to ask about the probability of the tie rods being misdiagnosed in the same fashion as the sway bars were, possibly by the same tech that completely whiffed on the sway bars but, at that point, I just wanted to get out of there. I can say that I was definitely misquoted a price on the tires and I could make a strong case that unnecessary work was performed. At the end of the day, it was not a very pleasant experience. Will I go back? No. Should you go there? Your call.
I have taken two cars to them to be looked at. Both times they have a quick fix and say it wad not a big problem, only to have to return within days with the same problem or worse. Will not be going back.
Super knowledgeable and also professional. Explained all the charges to me before proceeding with a repair and very quick on the service. I'd go back for both routine service and repairs
Awful customer service. Had my vehicle inspected there and they found some faults with my vehicle and gave me the orange tag. I called around to get the required body work done and found out that I was unable to get the work done before my orange tag expired. They told me I COULD (not must or should) get an extension on my orange sticker, but since I was going on vacation and whatnot decided to let my car sit until I was able to get / afford an appointment. Today I got the car back from the body shop and took it back to Midas for the approval sticker (the body was the last failed thing needing repair) they told me that I would need to pay and have another full inspection done because it was "over two weeks" that I had gotten my inspection sticker. Instead of apologizing for failing to tell me that I NEEDED to get an extension and getting my car inspected they say that they can't help me cause they are closed. Now I am left taking my car somewhere else to have another inspection done today so that I can use the car I just sank $2,200 into and my spouse and I can get to work. Avoid this place at all costs.
Awesome
I got up early this morning for a drive to Sault Ste Marie. Much to my dismay, I had a flat tire. Midas on Memorial Avenue fixed my tire in under an hour. Staff were cheerful and helpful. Couldn’t ask for better service.
We went in without an appointment because of a flat tire scare and Jason so actively helped us out and gave us great advice on the problem! Definitely will come back for anything else.
Brad was super helpful to me when my truck ran out of oil. He topped me up, checked that I was safe for travel - and got me on my way quickly. Thanks so much!!!
Just be sure you ask for an oil change and a tire rotation as they will tell you that you have a problem with your car. With cost beginning before 1100.00 mark and you didn't have that problem before you went there
Waited a when before I wrote my review to see if I felt differently, but nope, I dont. After I brought my vehicle in for an oil change they wrote on the work order that I would need suspension work. My truck started to make noise when I turned. It did not do that previously. I gave the 2 star rating at which time a gentleman calling himself the operations manager called me and got very rude on the phone with me and ended up hanging up on me. The only reason I decided to share is that I can imagine how many times this may have happened to others but they dont write a review. I called the Albert north location and he was very gracious and offered to inspect my vehicle to see if they could figure out what could have happened. I would likely go to the Albert north location because the gentleman there treated me with respect and kindness. I would not step foot nor recommend the shop on Albert by downtown.
(Translated) Rude and disrespectful customer service (Original) Service a la clientèle impolie et irrespectueux
Rotten service
I would recommend this Midas location to anyone!! My husband hit a pothole on the freeway and ended up with a few problems beyond a broken rim and needing a tire replacement. The mechanic was very helpful and knowledgeable. He was able to identify the other problems and ordered the parts right away. The parts came in 3 hours later and he was done repairing the car 2 1/2 hours after that. He was very quick, thorough, and diligent in repairing my husbands car with care. He even gave him a military discount without us inquiring about it. We will definitely come back for any care needs in the future. It is truly difficult to find places with great, sincere customer service so I just want to say thank you to the mechanic that gave us the sense of security knowing our car was in great hands. I don’t remember his name, but he worked on the 2019 White Charger Scat Pack on 5/14/19. Please make sure he knows we send our gratitude.
always a fast oil change for a good price... I like dealing with everyone at this midas location
They are always so friendly and make every experience as positive as possible. Great knowledgable staff. Ever since the car dealership cost me hundreds of dollars only to end up still left with the issue. I was at a loss and thought what the hell and took my vehicle to them. They were able to diagnose the problem within 15 minutes. I was overjoyed that they found it and they were able to get me in for repair that same week. Also when they say you're appointment is at a certain time you can be sure it will be within 15 minutes of said time, every time. the people here give you that tight community feel and go above and beyond even the midas standard.
I've been a loyal customer here, until my visit today. I had an appointment booked as I know how busy the can be. In this instance people were walking into the shop, no appointment and getting service while I sat and no one touched my car for about 45 mins. When I followed up, no apology, care or concern for my time or the fact that I had an appointment. Very very disappointing.
I've been a loyal customer here, until my visit today. I had an appointment booked as I know how busy the can be. In this instance people were walking into the shop, no appointment and getting service while I sat and no one touched my car for about 45 mins. When I followed up, no apology, care or concern for my time or the fact that I had an appointment. Very very disappointing.
Had major car repairs to my 2008 Dodge. Car driving like new vehicle. Warm and professional staff. Thank you very much "Tom" !!!
Excellent friendly staff, clean and very well presented repair facility.
Incredibly helpful staff. Went out of their way to assist me - kind, quick, resourceful. Will definitely be back.
Never had anything but great service.
(Translated) Very good service! (Original) Très bon service!
Fast, prompt and courteous service at this location. Got in, had the problem diagnosed in under 30 minutes and the fix took less than 2.5 hours. Price was reasonable for the services rendered. I would recommend them highly!
Definitely hands down the best service I've ever received..I highly recommend coming here! Kevin and his crew are excellent!!
No pressure, and I feel I can trust this location
Issue has finally been resolved.
Sam is awesome ???? so is Greg. Excellent service and pricing.
I highly recommend this business. From the initial inquiry, vehicle drop off, repair and pick up I was given prompt, courteous attention, the repair was thoroughly explained and the cost of repair more than reasonable! This type of service is rare in the automotive repair industry. I would not hesitate to return.
They gave us a fair price and a square deal on a modification we had to make to one of our vehicles. They were recommended by another person that we trust. They did what they said they would and saved us some money.
Very friendly customer service by Jesse and the ladies working there. Great smiles!
The whole crew is knowledgeable and very honest. Their work is quick and quality, but not rushed. Southgate Midas is the only place I trust enough to bring my cars.
Same experience as other people here. Overpriced and dishonest. They really search for issues which are no issues at all and say then to you that you're not safe driving the car and that your wheels could fall off every moment! They try to scare you and prevent you from going somewhere else where you would pay half of the price and where they would tell you the truth about your car. Don't bring your car to midas, they try to rip you off!!!!
Very happy with the customer service I received . Moira, who took my call was very helpful and took the time to get the answers to my questions about the suspected problem with my van before I decided to take it in. When I took my vehicle in, The new Manager Braden and Assisted Manager Shawn were also very courteous and helpful. Chris, the Technician, took me for a test drive with him to ensure he could observe the problem I described and later showed me his findings and explained everything quite well to me. Great Customer Service !
One of the worst customer service experiences ive ever had in my life! The Receptionist who is apparently also the manager was no where to be found when I showed up for my appointment.. i had to wait 15 minutes to finally be helped.. even the shop guys were telling her she had a customer but she sat in her office on the phone while I waited at the front desk. After i had finally been helped and was waiting in the reception area for my car she continued to have her personal phone convo only feet away from me at the front desk and I sat there and listened to her whole convo for yet another 15 minutes.. it was so rude and unprofessional.. I almost said something to her face because i was so unimpressed. A few days later i was very pleased to get a courtesy call asking how my appointment went. I was happy I could finally tell someone about my bad experience.. so I told him and he assured me it would be dealt with and he thanked me. The next day I got a voicemail from the "receptionist/Manager" saying she herd i had a problem that I'd like to discuss with her.. needless so say i never phoned back and will never be going there again. First and last time. i dont think thats a professional way to deal with a customer complaint and what i told the courtesy caller should have stayed confidential! common Midas.. thats pathetic.
Tyler & the other staff members assisting me, did an amazing job a couple weeks back! Helpful, on time service! Would revisit again if needed :)
The Guys Work as a Great team. Always a smile No Ripping offt on Parts or Labour Charges. Mike gives the goods a family friendly Shop. Ladys don't worry this shop is for you that don't like taking your vehicle for repairs.
Excellent service!
Wow! What a great customer service! With very good prices! Thank you so much. I will come back for sure.
Went in for for a oil change and mechanic said my transmission oil is dark and needed to be change , I was a bit sceptical because my transmission oil had been change 5months ago , I check the transmission oil myself and it was PINK not DARK, why the mechanic invented this false issue ? Be careful with this place !!! EDIT: Picture of the so-called dark oil ...
Prices are too high for winter tires swap at this location, they charged me almost double ($72+tax) than the average market rates ($40-$45 +tax). All tires were on the rim's.
great service
I’ve been going to Midas for a few years now and have had mixed experiences. The staff is friendly and provides good service but definitely up-sell. Every time i have gone in they try and up sell me. There labor rates are reasonable but they charge a lot for parts. Every-time they recommend a repair there parts are 50-100% more than parts supply stores. I recommend anyone who goes here buy there parts from another store.
I've been dealing with this Midas about 11 years. They are very honest and up front. with pricing and problems with your repairs. Keep up the good work. JEFF, TOM. AND DARRY .
reception lady is very friendly and fun! she wont keep you bored while your car is getting inspected/repaired.
Great service!!! Would definitively go back for maintenance and repairs!
Highly recommend
Price on new tire's was great. They beat everyone else in the city, gave me a free oil change.
A great place for that summer/winter/summer switcheroo! Jessie and all the people here are super helpful and a pleasure to do business with ... only place to go! Thanks to you all!
We’re out of town Came in on a Saturday to get brakes done on my truck so I’ll be good to go in case work came through for in between times. HOWEVER, Unforeseen issues arose ;BUT,Midas literally went the extra miles to get us home!!’ Thank you Midas-man!
Would definitely return to this Peterborough Midas shop. They repaired my exhaust system (exhaust pipe had separated from the muffler) without making unnecessary replacements, so the cost was minimal. They were courteous, friendly, efficient and had the job done in an hour. Although there is currently no waiting room (Covid), I spent the hour at Chapters—a short walk away. Great experience all round!
Excellent folks to deal with. Friendly, knowledgeable and fast. David and his team of technicians are excellent. A very nice and comfortable place to wait while they worked on your vehicle. Thank you.
Good service. Fair price
Brought in vehicle for some repairs, turned out much easier than I expected and they did a simple fix in a few minutes without any charge. All my precious experiences there were also excellent.
I had a what I perceived to be a bad experience in the past with this Midas and had decided to leave a review explaining why I was taking my business elsewhere. Within days of posting my review I had all levels of management reaching out to me in an effort to make things right. I was skeptical to begin with but Dave Hayer and his team completely rectified the situation and have earned themselves a five star review, my sincere respect and appreciation and most importantly, a customer for life.
(Translated) I'm leaving Montreal to come here. Super friendly people and impeccable work! (Original) Je pars de Montréal pour venir ici. Gens super sympathique et travail impeccable!
Friendly, professional, hardworking. They do reliable work and amenable to your schedule.
Very satisfied with the service, thankyou again guys!!
Fast, good work, and they fitted aftermarket parts to reduce the parts cost. They repaired my cat/exhaust under-budget, and passed the e-test, thanks!
Awesome service, Sam is great!
friendly, easy to book, job well done
Same day service. I called at 845am and the got me in for 10am. Sweet.
(Translated) Worst experience ever, I went to do my lineup, they told me my tie rod needed to be changed. So I said I'll go to my trusted mechanic and there you have it. Either his staff have no experience or they wanted to charge me for nothing. I leave the doubt in any case me I never do more to do with them (Original) Pire expérience a jamais, je suis allé pour faire mon alignement, ils m’ont dit que mon tie rod était à changer. Donc j’ai dit je vais aller chez mon garagiste de confiance et voilà aucune défaut. Soit son personnel n’a aucun expérience soit il voulait me charger pour rien. Je laisse le doute en tout cas moi je fais plus jamais à faire avec eux
Manager does not have any customer service skills . Whatever you DO NOT BE 6 Minutes late . He is rude and does not listen . It’s too bad because the techs are great . Will not be going back !!!!
I work here.
When I thought I found a place that cares about long lasting relationships, they contradicted me and proved that it's actually all about money. Very disappointing!
Great people
I had to go in to get some brake work done due to a bad rotor. When issues came up that were affecting the price of the service provided, Braden and his team and let me know in a timely manner and did not start any work to fix the issue without my approval. As an even bigger issue developed that required a higher price to my initial service, Braden once again informed me and even took the time to go through how much it would cost for a new part versus Trying to rebuild a part with man hours required and the difference was only $100. So for taking the time to explain to me what would best fix the issue, it was an expensive part to buy but it would’ve been $100 less than taking the time to try and rebuild apart that was faulty. I live out of town so I came in with a book for the service prepared to be there for a while. Over the course of six hours I observed Braden interacting with other customers taking the same time and care to explain to them what was best for their vehicle. In some instances it wasn’t always met with a good experience as I had and Braden experienced some belligerence from other customers. He and his team remained professional And patient throughout, and willing to work with the customer To give them the best experience possible. I will definitely go back to this Midas location in the future if I have any needs that can be serviced.
Very over priced , They try to sell you parts that you don't need . I have been using Midas since I moved to Kingston but the last interaction with Tina just pushed me to never want to go back . Trying to tell me my car needed a full brake job when really only needed new brake pads and roters. Even after I told her this she still insisted that I needed the full brake job. Only giving this place a 1 star because I have to and the fact Jesse is super nice to his customers. Will not be returning , I went to Speedy Auto on Gardiners where the customer service is exceptional and the team is honest and fair with their customers.
Once again friendly professional staff. Very happy with my experiences and will continue to get all my car maintenance and repairs done here. Will be recommending Midas to all my family and friends
Good recent brake repair
Friendly helpful staff that went out of their way to do a quick diagnostic on a troubled transmission. Received expert advice and recommendations that made all the difference to get me back on track. Thanks so much Savana and the team for all your help and dedication!
Save yourself from these rip offs....donot even go for an oil change coz they will break ur car and say you need repairs...
Very professional
(Translated) Super nice welcome !!! We were expected. Very good service. The team is really nice !!! Thank you (Original) Super bel accueil!!! On nous attendais . Très bon service . L’équipe est vraiment agréable !!! Merci
Never really had any issues here but yesterday and today was something else. Even though I made an appointment (and it was a Monday not a Saturday) it took 2 hours for them to do a simple oil change and remove a nail from my tire. About 1.5 hrs in I asked how much longer it would be and got attitude from the lady at the front desk. Like I was really putting her out making her ask the mechanic! That was yesterday. This afternoon I go to use my car and it was dead. Couldn't figure out why until I realized the mechanic had left the interior light on. Not sure why he needed it on anyway? I never use this light and didn't see yesterday it had been left on as it was a sunny day. Before calling BCAA for a jump I called Midas to ask if they would help me first since it was their error. What do I get? Not even an apology! And big surprise it was the same woman from yesterday. Tells me she can't send her mechanics off site and that I'll have to deal with it myself. Not even an offer for a free oil change next visit. Never ever going here again. Terrible customer service, which sucks cause the other gentleman that works there is great and never rude.
Brought our new car here in July for an oil change and were greeted with friendly faces. The busy staff got us in and out as scheduled. I left my pink water bottle on their counter. They set it aside and called my husband. I was relieved to have it back. We returned this past week and again greeted by friendly staff, they were highly organized, helpful and knowledgeable. We made an appointment to have winter tires put on. The appointment was for 3pm. I dropped it off during my lunch hour and was courtesy shuttled back to work. The picked me up and I had been told that the car wouldn't be finished until 4-4:30. I was happy to learn that they had been able to fit it in earlier and was ready to go ! Thanks Midas staff!!! We found our new garage ????????????
People are amazing here, aside from the small amount of upselling they try to do
The whole team at Midas are absolutely awesome. Car issues can be very stressful and it is great to deal with a company that prides themselves on the integrity of their business and the service they provide! I highly recommend! They are so helpful and truly go out of their way to make sure that you are taken care of. They are very knowledgeable, honest, personable and lovely to deal with. THANK YOU MIDAS!
The service is excellent!
I had a flat tire and was panicking trying to call places to get it fixed, and when I called Midas the girl I spoke to was very nice and told me to bring it in, and when I did they initially said they didn’t have time but I said the girl on the phone told me to come in and he was like, well then we’ll make time. Could have easily told me to go somewhere else. I left my car there and an hour later got a call from Antonio saying the tire wasn’t fixable, told me my options, was very nice and understanding. I decided to go with new all weather tires and he said they had to order them from Richmond but they’d try and get it done today. And they did! My car was ready by 4, and when I asked if they could do an oil change as well it was no problem. Picked up my car ready right on time. I don’t ever write reviews but I was so impressed with the service I received from Antonio and everyone there. 10/10 would recommend to a friend.
Friendly, fast service. Needed my exhaust replaced and a basic inspection done. All went smoothly from appointment to pickup.
Dave and his staff we honest and friendly and went above and beyond to help find the issues with my vehicle. I will be returning forsure ????
great service, go out of their way to take care of you
Great experience overall! I brought my car in after running over a pothole and a weird wobble developed. They were already busy at 8am when I arrived for my slot, but the boys in there really hustle and within half an hour they isolated the issue (rear brake pads seized and tyres unbalanced). You can see into the garage from the waiting area, and they keep you informed every step of the way. Antonio was a real star, honest, friendly, and made sure everything went smooth from the get-go. Would absolutely return.
Professional and trustworthy with excellent customer service! Thank you!
Had my exhaust and mufflers done here and I was very impressed with the job that was done and the level of service at this place. A few years ago I went to another established shop and they did not do a good job. This resulted in my custom exhaust pipes coming free from the hangers and getting damaged in the process. When I went to Midas, Ed hoisted my truck up and showed me what they would do to replace the damaged exhaust components. Gave me an accurate and fair quote on how long it would take and cost. Once, again, showed me what they did when I came to pick up my truck. They really went the extra mile in clamping down the dual exhaust at crucial points and even painted the hangers to protect them from rusting. The welds were done properly this time. So many shops do a rushed, crappy job or overcharge -- these guys are the exact opposite. I will be bringing my vehicles back here for other work in the future.
Broke my brake caliper coming out of the bush and nearly didn't make it back to town. These guys did one hell of a job getting my rig back together with replacement pads, rotors and calipers in about 4 hrs.
(Translated) Horrible experience! Staff are not cut out for customer service, bad attitude and unpleasant welcome, I made an appointment at 9:30 am for an oil change and before arriving at the garage I contacted them to add the tire change request with the oil change they told me that it is possible to do them at the same time, I arrived at 9am and they returned my car at 10:30 am I simply and kindly asked if I could change the tires with the oil change a 2nd time, and there he started yelling at me in front of everyone and he took my car out of the garage without completely finishing the oil change! (Original) Expérience horrible! Personnel ne sont pas fait pour le service à la clientèle, mauvaise attitude et accueil désagréable ,j'ai pris un rdv a 9h30 pour changement d'huile et avant d'arriver au garage je les ai contacté pour ajouter la demande de changement de pneus avec le changement d'huile ils m'ont dit que c'est possible de les faire en même temps, je suis arrivé a 9h et ils ont rentré ma voiture a 10h30 j'ai demandé simplement et gentillement si je pouvais faire le changement de pneus avec le changement d'huile une 2eme fois , et la il a commencé a crier sur moi devant tt le monde et il a sorti ma voiture du garage sans finir au complet le changement de huile!
I was referred to Midas by a friend for brakes and an oil change. They called to let me know there was a series of issues that they identified and claimed needed to be fixed right away. I agreed as a single mom for the safety of driving with my child. I trusted what they said. They also insisted that my right ball joint and control arm was loose and needed to be fixed "yesterday" but they couldn't get to it due to time. I ended up paying $900 plus for what I thought would be brakes and an oil change. I got a second opinion on what they said needed to be done( about 500) the guy said nothing was done. Just to be sure I took it to one more place who was disgusted that anyone would suggest those needed to get fixed! I am saddened by the tactics of Midas and disappointed in Sam the manager and the mechanics that suggested my car was unsafe to drive. I WILL NEVER TRUST MIDAS AGAIN!!! ????????????
Awesome crew chris was super friendly and answered all my question. He also did his best to accommodate for my situation.
I go here for everything. Super helpful and always friendly.
(Translated) Fast, efficient and courteous! (Original) Rapide, efficace et courtois !
Very friendly and honest shop
Incredibly terrible service. If I could give this rating 0 stars I would. It took them over 9 hours to complete NONE of the services I had requested of them and they barely blinked an eye at this. Didn't even finish one simple task of an oil change or inspection, seems as if they left my car in the parking lot all day. DO NOT take your vehicle here unless you have all the time in the world to waste. I am beyond disappointed and will never bring my vehicle here again.
Always a great place to get oil change. They leave the car clean
(Translated) Sometimes we are given a diagnosis and we doubt, but here the last 4 were correct and the necessary repairs. Job well done on my Sierra and my Verano! (Original) Parfois on se fait donner un diagnostique et on doute, mais ici les 4 derniers étaient justes et les réparations nécessaires. Travail bien fait sur mon Sierra et mon Verano!
They would not take my own oil and took forever
If you are looking for low quality service with no guarantee then this is the right place. I had a villa wheel alimentation done on Friday and I returned within 20 minutes! because I realized that there are problems. They told me that they were already closing and they gave me a place for Wednesday. On Wednesday I was told that the work needed to be redone and they took the money for the collapse again! I have not traveled even 10 kilometers! The motivation was that my nut was loose, but I also paid for the diagnosis before the start!
(Translated) Exemplary service. (Original) Service exemplaire.
Great place.
Great service and took us right away!!
Unfortunately I'm having a real issue with this place. I have been there for the same problem 4 times now. And they seem to think they have fixed it but then the problem persists. They keep charging me for it too!! So I'm not happy! I will update if the issue gets resolved but it's debatable
(Translated) Hangs up on us because we don't know the size of our tires. We were just looking for information on the price for the tires, he hangs up on us saying good day. (Original) Nous raccroche au nez parce qu’on ne connaît pas la taille de nos pneus. On cherchait seulement à s’informer sur le prix pour les pneus, il nous raccroche au nez en nous disant bonne journée.
I have been very happy with the work done here. The staff are professional and courteous. Dave has always taken the time to explain any problems in detail. I would highly recommend this business.
Great experience....went in for a muffler and to my surprise I had some brake issues......Sean explained every step of the way. Loaner was given and smiles and laughs were had by all. Will return for sure .
Great service! I recommend to others every time!
So impressed with this shop! Nathan and his team provided exceptional service. Not only did they fix our breaks quickly, they also saved us money! Will be our go to shop for now on. Thanks Midas West Van!
These people not only fixed our loud vehicle but they gave us a free estimate that they stuck with and gave us the faulty part so we could see what went wrong. They are very knowledgeable not too cheap but when you go cheap sometimes the workmanship is cheap as well. Thank you Midas.
Finally... a place that understands the differences between what an owner wants vs what a vehicle needs. Professional, competitively priced... friendly. I'm bringing all my vehicles here from now on. Thanks!
I decided to bring my SUV in for an oil change after hearing that they donate $1 from every oil change to the Kingston food bank. Groceries store make you pay extra to donate and Midas just gives without charging you more or asking for an extra $1. I also love that they vacuumed my floor boards and washed my mats! I will definitely go back in the near future for some recommended break work.
Very good service as the last lady that was in here was very rude Sam the manager handled very well. As for service they did my sway bar links and brakes fast and at a better price then most places around. I have been coming here for years and have had absolutely no issues in fact have been very helpful.
(Translated) Always very courteous, professional and friendly service. I highly recommend! (Original) Service toujours très courtois, professionnel et amical. Je recommande fortement!
Very good service here, professional and high efficiency. Staff is very nice.
This is the only place I take my vehicle's! They have on every occasion been honest and upfront.
Decided to try somewhere other then the dealership. Brought my vehicle in because the brakes were squeaking. Brakes were replaced but still squeaking. Brought my vehicle in a total of 4 or 5 times due to the noise. Unfortunately I left each time with squeaking brakes. Was a waste of my time! Disappointed!
Amazing and fast!
Service was fine, parts over priced so we would buy them and have midas install them we just had our vehicle booked in to have parts installed and we got a call saying they will no longer install thrid party parts forcing u to buy the river priced ones also forgot to tighten all the bolts on are tire before a trip to Florida and we nearly had it fall off in Georgia.
Busy at times but they get the job done for an acceptable price.
I drove from Rhode Island to Montreal, QC to visit family. After crossing into Canada, a drill bit found its way into my passenger side rear tire. I stopped by the Midas shop at 3187 Victoria St. in Lachine, QC after hours... People were still in the shop trying to finish a few jobs before closing-up shop. Despite the late hour, they agree to take us in and fix my flat tire. They were done in little time and were extremely friendly all along. They never made us feel like we were being a nuisance, quite to the contrary. And the repair was inexpensive to boot. These guys deserve your business. They are a true, top notch team and I can't thank them enough for their help and most pleasant attitudes. Warmest thanks! Alain and Caroline
I've been a customer for around 3 years and so far so good! Honest and comprehensive estimates and expectations tailored to the customers needs. They are not pushy and make only the necessary repairs but first will go over the estimate with you and make sure you agree prior to starting the work. I have a current issue which has required me to revisit the garage to pin point the problem after a repair yet they have been generous with their time and techs on their dime to find the issue. I would and have recommended this establishment to others who are seeking a no bull experience.
I was quoted $1300+ by Toyota Mayfield for a new muffler, I obviously decided to go elsewhere. Found Midas the next day and they were the answer! Midas took my car in the same day! They told me it actually wasn't my muffler, it was my retonator that was the issue; making it much cheaper for repairs. They asked if they could change out my air filter as well because it was on its last leg. I was not informed my Toyota Mayfield that it needed to be changed, even though I had a full diagnostic done and they wrote down that it was fine! Midas went above and beyond, not missing what Toyota had. I was so pleased with them! They explained everything and why it needs/needed to be done. I will be definitely going back for new struts to be installed next paycheck! Great costumer service! Would recommend to anyone!
(Translated) The best customer service I have seen. Super friendly guys !! Motivated, patient and competent employees despite the tire rush. I'm going back for sure !!!! (Original) Le meilleur service à la clientèle que j'ai vu. Des gars super sympathiques!! Des employés motivés, patients et compétents malgrès le "rush" des pneus. J'y retourne c'est sur!!!!
I was there earlier this May, they def need friendlier service, also I think he wanted to over charge me, and he was rude when I asked about the bill and what I was paying. He went through it so fast, What a turn off, thinking I was stupid, Will not go back there again and will not recommend it anyone either. Poor customer service.
Well looked after again. As promised, on time. Very friendly staff.
I went to Midas one month ago to have a wheel baring replaced I was informed that my roters and brake pads needed replacing and that it would cost roughly $400 when I came back two days ago they told me I also need new calibers as well as brakes and roters and that it would cost $1900, these guys are rip off artist who hide what apparentry is needed to be done and spring in huge problems when it suits them either that or their to incompetent to notice serious problems with your car when it's seemingly staring them in the face. Their main mechanic told me in person "it was probably a younger mechanic who looked at my car and didn't know what was wrong but I know better" Anyone else noticing a few red flags popping up. Take my advice and stay away from these guys. Don't trust the Midas touch
Highly recommend when comes to steering suspension. Only place I trust for wheel alignment in Saskatoon. Great service from start to finish.
Very fast, accurate estimate, easy to deal with; thank you Chris!
Good place
My car had repairs done at Midas last summer and last week started showing the same symptoms. The staff at South Surrey Midas worked diligently to figure out the reason and to repair it. Great service and I will absolutely use Midas again.
(Translated) Very good service in general, Francis and Bruno very friendly! (Original) Très bon service en général, Francis et Bruno très sympathiques!
I’ve been a customer for nearly 11 years and have always been treated well. Their prices are competitive and they deliver what they promise when they promised. Overall a very good experience.
Great experience
Excellent customer service curate estimate good workmanship
Good customer service
My husband took his car in a few months ago for repairs after his car broke down. They had his car for over a week not only did they not fix everything they broke a coil and didn't fix it properly and charged us over 1000 dollars. Less than 1 minth later it broke down again and costed anorher 1300 next time wel just go straight to the dealer for repairs
Friendly and knowledgeable staff and an easily accessible location.
Always good service
(Translated) excellent (Original) Exelente
I am disappointed with the service at Midas Auto repair on Main street. Took my VW Cabrio 2000 in for brake work and ongoing Engine Coolant issues on Feb 3rd.2020. They charged me over $1,500 for 2 Diagnostic Tests, parts and ridiculous high Labour fees. When I could not come up with the funds because I am a retired, widowed woman with disabilities, they referred me to Fairstone Financial Insurance. A month later my vehicle blew up (rusty Engine Thermostat!). It was towed and eventually had to be dumped. I am still paying Fairstone for a car that no longer exists! Least they could do was dismiss the last remaining payment of $600. There's no compassion, just greed, and bad business.
I had requested a quote online 2 weeks ago, received a call the same day with pricing from Assistant Manager, Cheryl Claus. We had priced elsewhere and Midas was very competitive but had an increased knowledge which others did not. We had arranged for today at 8am. We live an hour north of Kingston and were coming into town for appointments. Cheryl offered us a shuttle to our appointment. She called us 24 hours ahead to confirm everything and to give us reassurance that the parts were going to be there and there would be no issues. We showed up this morning and were dropped off for our appointment as per Cheryl's organizing. Upon return to our vehicle, everything was ready to go. Cheryl was very professional, caring and more than understanding of our needs. My wife and I wish to say thank you Cheryl!
First time customer they respected the appoitment time everyone was professionnal and the price was competitive .
Thank you to Nick and Brad for your thoughtful, timely and professional service. Always a pleasure to bring my car there.
(Translated) Very satisfied with the service and work done on my car. I recommend. (Original) Très satisfaite du service et du travail accompli sur ma voiture. Je recommande.
Great friendly service, no gimmicks.
great shop, always helpful and competetively priced. will continue to do business and recomend others.
Great service and better pricing than most
Great work gets done here.
Great service and Bee the garage dog makes it even better!
Had a breakdown 2 days before Christmas and they took care of it when no one else could. Saved Christmas for this family!
Brake job done fast and great service
Giving them 1 star, but if I could give zero stars I would! I had my timing belt changed on my Nissan pathfinder with Midas, and requested all new equipment. They changed out timing belt, and the repair bill was over $2,000!!!! After the rebuild was done, my car only lasted 9 months. I then took my car to the Nissan dealership, and they informed me the timing belt blew out and that the equipment Midas gave me must have been old. I then informed Midas of this and they replied that this wasn't their problem!! MIDAS IS A THIEF AND A SCAMMER, AND DO TERRIBLE WORKMANSHIP!!!
I have never experienced a more honest and sincere auto body facility. Brenda the manager was absolutely lovely to deal with, helped us out in a pinch on a long weekend, and didn't charge us anything in the end for doing an inspection and bringing parts in. Prince recommend them enough! Amazing stuff to deal with! 300% customer service and 300% honesty! Rare to find in this industry
I had completed a top end rebuild on my 5.7 Hemi but I was unable to match the custom exhaust to the aftermarket headers. Gordon at Midas gave me a quote and when the work was completed my bill was what he had quoted me. The workmanship was second to none. The entire staff was so professional and friendly. I would highly recommend this Midas location in St Albert to anyone looking for repairs on their vehicles. During my visit another customer came in with a problem with his rear differential and vehicle was immediately brought in and hoasted up and a quick diagnosis was done and explained to him. This was done at no charge to the customer. I was truly impressed to see this level of service.
Great service. Chris did such a great job explaining and taking care of our vehicle. Not only did he explain the problems but he also took pictures and sent them to me.
Great service! Busy, but honest. Won't oversell.
Very big thank you to guys at Midas for all there great work on replacing my fly wheel and getting me back on the road so quick. Highly recommend Midas in nelson if you are after a great price with great service. 10/10
It's ok but they seem to overbook then give rushed service. Offer was free wipers and they didnt give them, I had to ask, then they only put the 2 on front and not the one on back. The brakes cost a lot more than first mentioned and for some reason got car back with a loud exhaust noise that wasnt there before. I would recommend for oil changes. If you get brakes make sure to go through inspection with them carefully first.
Awful service. Made an appointment online only to get an email back saying they were really busy but they would try to get it in that day. So I called and asked if I could make the appointment for the following day instead and they said yes it was much better so I made arrangements to drop it off and leave it overnight and they told me they would get it in the shop in the morning. I called around 1pm because I hadn't heard anything back and they told me it hadn't even been looked at yet but they were going to get to it after their 1:00 appointments and they tried to blame it on the receptionist I made the appointment with and basically told me i was SOL because they were busy. I can't be without a vehicle and now have to go another day without it fixed. Told them not to bother looking at it I'm taking it elsewhere. Why even bother having online booking if you don't adhere anywhere near the booked times??!
(Translated) Good service and fast (Original) Buen servicio y rapido
They're great
We took our car in for an oil change special. They were excellent at going over everything else they found while doing the oil change. Unfortunately some of the prices were out of our budget so we only got the oil change done at that point. We had excellent service from Brayden. He was very thorough and went above and beyond to explain the issues with the car. We really appreciated that and would return to get further work done in the future because of it.
Good service and nice people
This place is amazing, very friendly and professional
I've taken my car here many times. Always very quick, honest, and reliable service at a very affordable price. Highly recommend.
I went in for a break inspection. Sean and Cheryl at the front desk were incredibly friendly and helpful. The technician working on my car took me into the shop and showed me the breaks personally, explaining what he was going to do. He suggested new tires as mine were worn. Cheryl found me a great deal and offered a Midas credit card with a no pay for 6 months option. My family and I had just relocated from Alberta and money is tight, they helped us keep my car and family safe. Will definitely be going back.
great service and great employee's ... highly recommend!!
Spencer and the guys got us in on a super busy day and got us out of a pinch! They stayed after closing to help us out. Highly recommend.
I've always been told Midas is the place for tires and breaks, and to go elsewhere for other work. Today I went in to have a diagnostic done for a check engine light. They found the issue quickly and unlike other garages I went to, asked if I had a warranty still. They helped me look up my warranty info and told me where to call. Very rare to have any garage recommend getting the work done elsewhere! I truly value the integrity of the team here. Francis Mathieu in particular was awesome. He took the time to show me the evaporation system and explain a complex issue in a simple way. He always takes the time (when it's not crazy busy!) To make sure I understand what needs to be done and he is also very polite. I don't have a go to garage yet for this car and area as I have only had it for 2 years, but I will definitely be coming here as my regular shop.
Absolutely the worst customer service.don waste you time or money.
Every time I come into Midas I always am greeted with a friendly voice and a smile which makes my visit just that much better. Very helpful staff and good prices! if I were to recommend somewhere to go to get your car worked on Midas on Princess is the spot to go!
They were honest with me and prices are competitive. Good service
Always a great experience at the Midas in St. Albert. The staff are very helpful. The prices are great. Will continue to go there for my oil changes and car maintenance.
Braden has always seemed to go above and beyond to ensure the highest level of customer satisfaction each time I come to Midas. I will continue to return for my vehicle maintenance as long as they keep people like Braden managing it. Thanks again!
(Translated) To avoid, if you are a woman they will try to tease you, to stuff you as they say in good Quebec. (Original) À éviter, si tu es une femme ils vont essayer de t'escroquer, de te fourrer comme on dit en bon Québécois.
(Translated) Very good service, always courteous and unsurprising !!! Thank you Bruno and Steeve !!! (Original) Très bon service, toujours courtois et sans surprise!!! Merci Bruno et Steeve!!!
Hello... we are mostly satisfied with the work performed on our 2009 Impala in Nov/Dec. Thanks to Jared and Shawn (not sure about name spelling?) for their excellent customer relations and effort in trying things (not just replacing parts) to make our vehicle run better. One thing I might suggest is that Midas consider recommending a "vehicle inspection" at some point for older vehicles. We have requested an inspection in the past as a means to understand what possible repairs may be needed. This may lead to more business for Midas and/or changes for the customer. As it is, we spent a few thousand dollars in Nov/Dec to keep finding that we needed more repairs... likely would have done things differently has we known up front. That said, we are pleased with Midas service and especially with individual service from Jared and Shawn. Much appreciated
Absolutely awesome service. The people at this Midas location exceeded all expectations. Our car got in the next day for service all work was done on time and returned to us with all its issues fixed. Now it drives like it did when we first bought it. Thanks guys!
Great friendly staff. Happy to help
Good service and cheap in price.
They always go the extra mile for you and treat you with the utmost respect. I highly recommend Midas! :)
Have tried for two days now to make an appointment. By telephone and website and have yet to have a reply. Inexcusable will take my business to elsewhere.
Yesterday I went into Midas at 4pm with a slow leak one of my rear tires. Turns out I ripped a hole in the side wall of the tire when I accidentally went over a curb when taking a turn. The shop closes at 5pm and they were already booked up for the day. They took the time to look at the tire but because it was damage to the side wall they were unable to patch it up. The tire needed to be replaced but since it was so close to the end of the day they were unable to get the tire and put it onto my car before closing. They re-worked their schedule for the next day so that they could have it done and back to me before I started work in the afternoon. They also gave me a courtesy car to take home so that my car was there for them first thing in the morning as to avoid being without a car all night! :) Score!! The car was a red Mazda 3 and it drove so well, I loved it! Today they called me to let me know my car was ready to go and I booked my next oil change with them so that they know they have gained a loyal customer! Such great service and very nice guys. Really glad I stopped there. I'll be going back! Very happy :)
(Translated) The service offered is excellent and transparent according to my experience; I had the impression that we were trying to help me maintain my car without "shady" or forced costs. In addition, when I was worried about my car after the repairs, the Midas staff patiently took the time to check with me and explain to me that my concern was wrong. I recommend this garage. (Original) Le service offert est excellent et transparent selon mon expérience; j'avais tout à fait l'impression qu'on essayait de m'aider à entretenir ma voiture sans coûts "louches" ou forcés. De plus, lorsque j'avais des inquiétudes face à ma voiture suite aux réparations, le personnel de Midas a patiemment pris le temps de vérifier avec moi et de m'expliquer que mon inquiétude était erronée. Je recommande ce garage.
Jarrod at midas was awesome, brought in my jeep with the warnings from regina police service (needed larger fenders & mud flaps due to tires being "3 inches wider then flares") Jarrod did a walk around & saw that the issue had been corrected beyond satisfaction & called SGI to tell them it had been fixed & also mentioned that the fix made the jeep look better than stock.
Good service, the work was done quickly and the price was fair!
Very disappointed with my last and final experience with this Midas location. I had been a loyal customer for the last few years and had always experienced impeccable customer service. I recently went in for an oil change and tire rotation. The mechanic stated that it was not worth it to rotate the tires as my rear two were so badly worn out that they needed to be replaced immediately. They gave me a quote for two high performance tires of $771. I checked in next door at Kal tire for a second opinion. My tires are okay and will need replacement in maybe a few monthes. Their quote.... $607. I called Midas to let them know the price difference and they stated they will not do price matching.
Sooo very understanding!!
I came in desperate and pressed for time for an alarming rattling sound coming from the back of my car, after hitting a block of ice. The people at Midas took me in pretty much right away, and found the problem in no time. A broken shock mount. They gave me a quote, which was far less than what I expected. I was pressed for time and they got me back on the road with some time to spare! Thank you so much Midas. You guys are awesome!!!! You guys are definitely my 'go to' garage now
The front counter agent who answered the phone was not only polite, he helped me find a part that was very hard to find locally. He also saved me 2 weeks of waiting for the part to arrive from the states. They definitely gained me as a customer in the future. He went out of his way to call around and help me find the part. Every other garage I went to for this part saw me as prey and tried to scam me.
Samantha and her team are the definition on superior customer service. My car started having issues and there were able to get me in with no appointment despite there busy schedule. Will be the only place I’ll be taking my car to from now on!!!!
Did excellent work but forgot my source of Energy CHECK THE BATTERIES
great people, I would not go anywhere else for my muffler needs then over here
Terrible customer service. Will not return.
Theses guys really helped me out today!
The crew at Midas in orillia, west ridge are awesome !! They once forgot to add a coupon to my oil change and gave me a free oil change the next time I came in! Which was not expected AT ALL! But greatly appreciated!! Highly recommended! And very helpful !!! :)
(Translated) Thanks for the excellent service (Original) Merci pour le service excellent
Cheap oil changes
Very friendly staff at the desk can't say much about the mechanic that repaired my car
Tried to gouge my mother. I have a receipt here for them wanting 70 dollars a tire for break pad swap. Then when she was leaving said she is in a danger from her slider pin sticking. Rotor isn't scared or warped. I feel like because she was a woman alone they tried talking her into "fixing" her vehicle that is very minor and simple. I wouldn't take anything here
Had a break in my aftermarket downpipe. Dave got me booked in on a Sat am and after a coffee across the street a new flex pipe was welded in and complete checkup on the vehicle. Great service. I'll be back and will recommend.
Good customer service looked after my daughter's needs without taking advantage of a young female
Words can Express how good it was to deal with them. The service and Professional was unbelievable
Great place to get your car serviced. They do the job quickly and don't upsell things I don't really need. It is my go to repair shop
Took my vehicle in for a continuous squealing noise and I explained that it felt like the brakes were a bit sticky and I felt the noise may have been because of that. They misdiagnosed the issue and then charged me almost $800 to fix it...which was $150 more than they had quoted. Because the issue was misdiagnosed, I still had the same squealing noise. Midas then felt like my vehicle needed a front brake service to fix the issue and offered to do it for free as compensation. Shawn was dismissive when I picked up the car after the service. He provided no work order to show what had been done and was very short on explaining the work. He simply gave me back my key and said that if the squealing noise continued, it is probably due to defective parts and not their fault. In the end, the squealing noise is better but not gone completely. So I ended up paying almost $800, losing the use of my vehicle for 2 days, and the issue still isn't completely fixed. Very poor service and definitely NOT recommended.
I have been taking both of our cars to Midas, Nelson for years now. Great service, never a complaint!
(Translated) Estimate made during an oil change $ 1200. I go to another to have all this fixed to finally get away with $ 100 in bills. I hope I haven't been lucky as this is a great way to take money from the client. For the answer given, you forgot that you had also said a table changed. And to answer you, no nothing of that was done because everything was going well. Only a tirod which had to be changed as well as the air filter. (Original) Estimer fait lors d'un changement d'huile 1200$. Je vais dans un autre faire réparé tout cela pour finalment m'en sortir avec 100$ de factures. J'espère ne pas avoir été chanceux car c'est une belle façons de prendre l'argent au client. Pour la reponse donné, vous avez oublié que vous aviez dit aussi une table a changé. Et pour vous repondre , non rien de cela a été fait car tout allais bien. Seulement un tirod qui devais etre changé ainsi que le filtre a air.
Lied to me about my brakes during an oil change. Tried to charge me $800+ for work that didn't need to be done. Took it somewhere else and they told me nothing needed to be serviced. DO NOT GO HERE!
got good price fast work looks good but needs donut ring replaced,was told when picked up car,why couldn't they put it on or call.
I've used thier services twice, and both times been blown away at how fast they were at diagnostics (for free I might add) and very reasonable pricing. 100 % would go there again. They did a great job and I love that my ride is purring again. Thank-you!
After a long drive from Vancouver to Montreal, I took my car here for an oil change. The gentleman at the reception was super friendly. A female technician changed the oil and also performed a courtesy check-up. She did a great job. Overall a very good experience! I would recommend this place to everyone!
I really feel very dissatisfied with the estimated quote I got from Midas. I complained about my Car AC. First quote gave me an estimate of about $1770...saying I needed to change my compressor! I was called the next day to come for another diagnosis as there might have been an issue with their machine. I went back and got an even higher quote of almost $3000!!! Thank goodness I decided to go for a 2nd opinion! I ended up fixing the car for less than $300!!! This has definitely left a bitter taste in my mouth and I will never be able to trust midas. 2nd quote said I was going to change condenser, compressor and all sorts...guess what! I didn't have to do anything of sort!
Booked an appointment with some young lady on the phone for an oil change.. Explained I was having to load vehicle on a trailer and trailer it over to the St Albert location so imperative that I would have an appointment. Well..... Unloaded and went onto shop and the owner said ...God NO booking into next week.????? Explained I had just called spoke to a young lady, he said she books appointments thru a different location...called the number I had called to book, same lady answered again, explained the problem she said sorry but...... I said that was not acceptable asked to speak to her supervisor, she hung up on me.. Called back again, she answered I suggested she not hang up again , asked for supervisor , she put me on hold and never came back. WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE EVER.. THEY WILL NEVER DEE ANOTHER $$$ OF MONEY AGAIN. WENT UP THE ROAD TO JIFFY LUBE .. INSTANT SERVICE FANTASTIC JOB GIT MY BUSINESS FOR EVER.. THANK YOU JIFFY LUBE ST ALBERT..
Very good service and very good pricing. They accept installing parts that are not their own.
Shari looked after me on a tire repair and she is knowledgeable and very helpful.
Great service
Great service
Good service!!
Had my winter tires changed over to my all season tires. Paid for them to be aligned as well. One week later on my way to work I had a terrible noise coming from the front end. Like a rubbing grinding sound each time my tires rotated. Guy at work popped my lug nut covers off and found that he could finger off the nuts on my front drivers side. Thank God he checked it for me or my tire could have fallen off on hwy 11 on my way home. Calling the tomorrow to complain.
called in a panic for my winter tires. they were able to accommodate me and get me in same day thanks midas always so good to me.
Had a coupon for an oil change. They told me my engine had a leak and charged me $50 to clean it and add a dye the oil so I could come back later and get it checked. Took the car to action auto later that week to replace my brakes and asked them to check my engine. No leaks, no issues of any kind (which they didn't charge me for!). They even drove my car around and checked for any error codes. Get your oil changed here with the coupon and get out of there, don't let them sell you anything else.
Had my winter tires swapped on. Service was fast friendly and reasonably priced. These guys are great.
My husband and I both went for an oil changes . The staff is very friendly and helpful.
Friendly and knowledgeable staff, and reasonable prices
The woman that runs this place knows her stuff
Visited Midas regarding a leak in my exhaust. I knew that it was the gasket right after the primary cat. They were able to fix it in about 20 minutes, and were reasonably priced. 3 weeks later the issue occured again, free of charge they fixed it again. Much appreciated and good C/S.
Absolutely awesome customer service. Definitely going back :)
Called this morning in a panic knowing my breaks HAD to be done. Driving for sons feildtrip tomorrow. Dave was kind enough to squeeze my car in ☺ Customer service there is top of the line! So friendly and personable! Will not go anywhere else!
I brought my car here for a simple oil change and inspection a few months ago and yesterday the oil drain plug fell off of my car while I was driving and I lost all the engine oil. This caused my engine to cease up and ruined my car which will cost $7500 to have a new engine installed. Clearly the people working here are incompetent and can't be trusted with even a simple oil change. DO NOT bring your vehicle here unless you want it turned into a useless piece of metal.
Friendly and knowledgeable staff with timely and thorough service.
They were very helpful. Got the work done at my convenience.
The team at Midas was fantastic. They were very busy but we're ready when I went in for my appointment. They did a fantastic job on my oil change and tire rotation.
Ed runs an excellent business. He interacts well with his customers and treats them very fairly. I have four vehicles in our family and each time I call to make an appointment he and his staff make the appointment to my satisfaction. His assessment of the problem with each vehicle is fair and honest, and the costing is done to the best of his ability. I will continue to use Midas Orillia as my number 1 service centre, and have and will continue to let people know about the work Ed and his staff do on a daily basis. It is a pleasure to visit his business.
Great experience at Midas to purchase and have winter tires installed - called and spoke to Cheryl who gave me all the information, I came in 30 minutes later, she got me in a loaner immediately, she called me to say it was done, I came back a few hours later and took 5 minutes to pay. Incredibly efficient and friendly, great price too.
Every time I come to this Midas they do excellent work. But the way they treat their customers is unlike anywhere else. Get your car fixed here!!!
worst exhaust work i've ever seen. pipes making contact when i hit a bump. everything i had done here wasn't done right had to keep bringing my vehicle back to have repairs fixed again good example of a shop that does not know what they are doing avoid this rip off
Love the service they always treat me right and never fail me i take all my cars here and they dont charge an arm and a leg
Friendly and helpful staff. I called to make an appointment to do a full out brake and alingment job and they got me in the very next day. Reasonable pricing compared to other companies. Would and have recommended to others.
These are my "go to guys" and consistently provide great service for my vehicle. I have found them to be honest, courteous, professional and upfront with accurate estimated costs with no additions. They have installed new tires, fixed my brakes, done an oil change and other minor work flawlessly. They are also happy to show the underside of the vehicle (if you're interested) to show the work needed. Highly recommended.
Very busy but excellent service reception staff. Also have a shuttle service. All vehicle service needs.
Friendly, quick service. I asked them to change my brakes when I went for an oil change, and they told me I was still good for another 10,000 Kilometers - they could easily have just taken my money and I’d be none the wiser. It was excellent service and I will be going back to this location 10,000 Kilometers from now to get my new brakes
This place is bad. I had to have a tired remounted from one rim to another. I asked them to make sure they use the proper weights and to make sure the alignment was done properly. I came to pick up my tire and not only did they use the wrong weights, but they also told me the wrong ones that they put on were better. Apparently they ran a self conducted “study”, as he called it, and the wrong weights were used because you can’t see them. I brought it home to my boyfriend and he immediately called and told them it has to be redone. The next day when I came back the man was so rude to me he didn’t say a single word to me even though I greeted him. They damaged my rim from having to tear off the weight. It was a brand new rim. I don’t think they know what they are doing. Weights were designed by professionals and tested to see which would be better for which rim. Apparently they thought they knew better.
Wanted to.make appt. for oil chg and brakes but they never answer their phone and their mail box is full. Are they that busy? If so hire a secretary to answer phones and book appointments.
Our motorhome had the brakes and rear axle seals serviced at Midas Muffler in South Surrey last year. They have a high roofed service bay and heavy duty hoist that can accommodate large vehicles. The driver's side axle seal began to leak so I took the motorhome to Midas (South Surrey) again. Although the time limit on the parts and labour warranty had expired, it was still well within the mileage limit and Dave at Midas was able to get his parts supplier to cover the defective seal under warranty, and Dave covered all the labour. The labour was extensive, because the unit has dual rear wheels, and because Dave removed both sides to confirm that the other seal, as well as both axles and the housing, were not defective or could cause problems in the near future. I am very impressed with the manner in which Dave treats his customers and suppliers. The leak on my motorhome was fixed at no cost to me, and I have found a knowledgeable and courteous repair facility that can accommodate the routine maintenance on all of my vehicles.
Nothing available tire for caliber..
Dropped everything to accommodate us, fixed the problem right! Great staff would recommend this location to others travelling!
I have gone to Midas a few times now..for some minor and some major repairs..I have always been treated with the utmost respect. I have always received fair and reasonable pricing..Mike is amazing ..he even goes out of his way to find you the best price and explains what and why its needed. I cannot say enough about the staff Anka is great! I wish more companies had counter staff like her..and the mechanics WOW.. they took my car for 2 min ride and knew exactly the issue! Amazing place to get the job done right.. the first time !
Friendly helpful staff. Received full service they checked over my old van when I was getting oil change I always feel better about being safe on the road. Coffee in waiting area is a nice touch
first time there... very impressed friendly and honest! Will defiantly be going back!!
***BEWARE*** This shop takes Advantage of women and sells you stuff you don't even need! I tried to resolve this with (Dave Craig) he said he was the manager and his way on resolving the problem was hanging up the phone on me with no reasoning. They took my sisters money and ran with it because she is really not mechanically inclined. She also has been long time customer. So she had to learn the hard way not to go there again. Just beware of this shop...... I am just a brother trying to look out for his younger sister and can't stand her getting taken advantage of !!! Save yourself a headache and Money ...go somewhere else!
10/10 fantastic! My girlfriends car wasn't starting so i called around to a few shops and when i spoke with the man at the front desk i was sold. They were helpful, kind, smart and overall were ready to help with no notice. We towed the car over and they said we will do everything we can to get the car fixed. It was an electrical problem so obviously we were worried about the cost and time it would take fix it. However, it wasn't expensive at all and the service was outstanding. We brought it on a Friday they called us daily for updates and was out the door fixed by Tuesday. I believe Jason was the man working on the car and his troubleshooting abilities were fantastic. Overall the experience we had with Midas was excellent and would recommend anyone in the Victoria area to use their services. Thank you!
I went there to fix my car headlights. First they qoute me for $135 labor. Then when I get back I have to pay $335 in total??? When I checked my headlights I don't think so they dried it before putting their specific glue. All the moist and water are still there. When I asked them they said it is normal because of the weather. I went to Go Honda, they told me it is not normal. Meaning it is not fix at all. What a waste of money. Not going back anymore. I spent that much for nothing. Really disappointed.
Fair price..
(Translated) I testify that briand, charles and patrick advisors are very effective. I brought 2 cars in the morning and everything was finished at 2pm (Original) je témoigne que les aviseurs briand, charles et patrick sont très efficaces. j’ai apporté 2 voitures en matinée et tout était terminé a 2pm
Always friendly, ready to help
Asked them to cut out the old rotten exhaust pipe and replace with all new pipe they were willing to cut most of it but not the part with the catalytic converter. Sure enough a couple months Later rotten pipe broke again. Next time they still wouldn't cut out the cat but were able to make me a piece of pipe flared at both ends for me to weld in to place one of the flared ends was way too big.
Superb service!! We were on a family vacation last weekend and needed to have our brakes fixed. The manager Jesse Howe showed my husband what the problems were and then made several suggestions to fix them. He also arranged for us to have a vehicle so that we were not stranded on our one vacation day in Kingston. He got the parts and we were on our way back to Toronto by the end of the day. Thank you Jesse!
Fair prices great service
Went to a couple different local tire shops and they couldn't find the source of my tire leak. Shawn who worked on the tire showed me with bubbles that the super small leak was from coming from the rim on the side. For the amount of time it took to figure it out and fix the problem the cost was very reasonable and very happy with the service.
Quickly got an appointment for an inspection.
Not impressed. I asked them to check my brakes because there was a squeak still and I just had brakes replaced there I also asked them to check how much tread was left on my winter tires. They changed my tires but did neither of the other things. I asked when I picked it up..the guy didn't know so at my urging had to go into garage to ask. He came with a vague answer. And guess what? The brakes still have a squeak.
Great guys at Midas in west van, Chris the manager was pleasure to deal with very professional and attentive, Car was in and out on time and on budget as it was quoted and promised. recommend this guys all the way.
This is the ONLY place I trust to bring my car to. I've had many oil changes done here as well as other repairs and they never over charge or pressure me to have more work done, even if it's needed they just let me know how much and if it can wait or not. They're always honest and friendly and I never have to worry about them being shady like some other places I've been to in the past.
Horrible customer service, went in for an initial complaint of a noise in the back, they didn’t even look at it went straight to my engine/ wheel bearings and fixed one wheel bearing for 300$. Told the girl on the phone to fix what needed to be done and that’s all they did. Drove it off the lot on Friday evening and the noise was still there, let it be until today( did not drive it) brought it in around 8:30 for my tire appointment, was never told a time for my appointment and then was told it was at 8am and the girl tried to argue with me and tell me she told me 8am, I’ve never been given a time I just always have dropped it off between 8-9 and leave it there all day. And complained about the initial noise complaint never being fixed. They then tried to blame someone in my family who never spoke to them on Thursday or Friday about it and said they told them not to complete anymore service on my car which was not true the only person they spoke to was me. I was never told what the noise was or how it could be fixed. I left and was talking to my dad and he then decided to go in and get my keys because this was outrageous. He went inside and the lady in there was so rude and told him to “ watch it” after he told them this was all outrageous. This type of customer service is so unacceptable I will NEVER take my car back and I highly suggest not to bring any cars there.
I had a small exhaust repair. They were knowledgeable, fair on the price, tackled the job with expertise and quick.
After having consistently poor experiences at other mechanical shops, I can honestly say, as a woman (yep, I’ll play that card), I have gotten used to being talked down to by mechanics, treated as though I couldn’t possibly understand an explanation of my vehicle’s mechanics, or that I won’t be able to afford the services. I have an older vehicle that most shops attempt to talk me into getting rid of without taking the time to ask me what I actually want to accomplish. What they don’t know, is that I’ve had many new vehicles, but this particular one is dear to me and one I want to restore and continue to enjoy for years to come. I’ll be honest—I called Midas on a whim. I was desperate to get some work done and they were the only ones that could get me in on a Saturday before close. I had no idea what the source of the sound my vehicle was making was. Once at Midas, they did a full diagnostic of my vehicle, taking the time to not only send me a video of my vehicle on the hoist (the first time I’ve ever actually seen underneath that beast), but then to have their staff Braden call me and explain exactly what I was looking at. He not only walked me through the video, he took the time to explain what needed to be done, why it needed to be done and what I was looking at cost wise. He was incredibly charismatic and up front and didn’t beat around the bush. He didn’t assume I could/couldn’t afford it, or treat me like I didn’t understand. He educated me on the value of the services and the urgency in which I needed to get them done. It was the first time in my entire driving career that I felt FULLY informed and that he had my safety and best interests in mind. Albeit knowing I would have to spend a small fortune to keep my vehicle road safe, I was able to make that decision with the education and knowledge to understand the purpose of each cost. At no point did I feel like I was being “sold to” or jerked around. Braden went out of his way to ensure I felt comfortable with the information and waited for my response in what I was capable of spending in the moment. He categorized each service in terms of what absolutely needed to be completely all the way to what could safely wait. As someone that relies on my vehicle to not only get myself to work, also to drive around children, it gave me piece of mind to know that my safety and understanding was his highest priority. This one experience has completely redeemed my confidence in the automotive industry and has also created a lifelong customer. Also—props to Lindsay at the front, her bubbly personality and kindness made me feel instantly welcome.
The folks here were more than helpful & I was provided excellent customer service! I honestly feel that they don't charge enough for their services. Thanks for a great experience and I will recommend your business to many others as I was quite impressed!
Friendly and helpful staff!
I had a lot of work done on my van as a result of a local shady used car dealer who pushed it past certification... Midas, I have been dealing with for decades now, and haven't had a single issue with any work they have done unless it was a defective parts, which they replaced free of charge under warranty (any garage or part supplier can have that issue) I have recommended midas to several people, and will continue to do so Any friends who tell me about nightmare stories with bad mechanics, I recommend them to go to midas, may not be the lowest cost for everything, but it does give peace of mind and assurance that they will do it right the first time, and if a new part fails, they stand behind what they do! For exhaust, I dont know anywhere that can match midas price with the same quality
Good customer service
Fair and honest. Great service. Recommend.
I called on Tuesday to get an appointment for a tire change and I was scheduled for Saturday at 11:30 only to show up and say my name was scheduled the previous Saturday (before I had actually called???). It's upsetting because I am running on a spare tire and it is hard to find appointments during the tire changing season.
Very impressed with the professional and friendly service. Appointments are easy to book, and the work was done quickly and at a fair price. Antonio is an excellent communicator, and made me feel comfortable at all times. Would absolutely recommend Midas!
Quick quality service
This place is great. The owner was very kind, accommodating, and honest and didn't talk down to me like many mechanics do. Highly recommend.
After spending 200 dollars on brakes ,they still squels .never would have my car serviced here again.
Got my brakes and rotors done a year ago... went to a different Midas today to find out they're completely rusted and worn out. Would not recommend Midas' shotty service and fake warranties... give you cheap parts on warranty to keep you coming back and paying for labour. 10/10 would NOT reccomend.
Excellent customer service !
Excellent customer service !
(Translated) Excellent service and with great courtesy. The professional welcome and eagerness to solve the problem took away some stress and allowed us to make our trip. Thank you (Original) Excellent service et avec une très grande courtoisie. L'accueuil professionnel et empressement à régler le problème nous avez enlevé un stress et nous a permis d'effectuer notre voyage. Merci
(Translated) Very unpleasant service they never found the problem of my vehicles while charging prices much more expensive than elsewhere (Original) Service très désagréable ils n'ont jamais trouver le probleme de mon véhicules tout en chargeant des prix beaucoup plus chère que ailleurs
Excellent, Reasonable, and Honest.
Terrible! Since November when I had my tires changed to winter tires I have had to come back countless times, no problems before the tire change. I come back they spray some sealant and send me on my way. No more than a few days later I have another deflated tire again, usually a different one! meanwhile my tires keep getting damaged by inadvertently running the car on then for short distances while I realize what's happening. No resolution at all, they screwed something up when installing them in November and now guess who will have to likely buy new winter tires after only 3 years! A family member had a similar experience with a winter tire deflating after going to midas. Not to mention when they lied to me last year and went ahead and did a break maintenance without getting my ok. they called to ask me after it was done while I was right outside the garage waiting and saw my car never move to go in. Horrible!
Worst costumer support after work is done, They don't give priority to my problems in just next day after service is done for my car. It's their fault that they don't do their job properly & they messed up my next day schedules for whole day because they're busy with new costumers. I did my BMW 5 series full maintenance yesterday including wheel alignment & balancing. But the wheel balancing is still 70% wrong, my car shakes extremely above 90km/h, their priority should be solve my problem 1st then other costumers... I wouldn't recommend this location in future for car lovers, specifically who want quality work done in their vehicles.
Fast service as usual, I was out within the specified time.
They are the best the mighty people at mindas are honest and always go above trust them completely. Even for women treat me great..????
I took my car in for a brake line inspection. Got a call back telling me my front brake pads had "less than 1mm left" and that my front rotors needed replacement as well. 500 bucks for that. So couple days after I took the front weels out to realise that my pads still have mostly 1/4 inch (measured) on all of them. I pressure washed my rotors with brake cleaner and they came back almost as good as new. Since, I've heard plenty of similar stories from other people in town as well. Don't go there unless you have money to spend on parts that do not need replacement.
The team at Midas was incredibly helpful on my visit today. I needed a quick lightbulb change on my car and they were able to fit me in almost immediately. Would highly recommend this location for quick and friendly service.
Always thorough and thoughtful!
I went to Midas for an MVIas my regular shop is far away and couldn't get me in in time - they said I needed new rear bushings and tried to get me to pay them money to remove legal window tint. I had also asked them to check my fluids, they said my power steering was a bit low but nothing to worry about. I took my car to my regular shop for the repairs and they said that I did not need bushings, my car passed MVI with flying colours. What my regular shop did tell me though was that whoever did my last oil change did not replace my filter properly and that my car was leaking oil - they replaced 2L of it. Midas had done my last oil change - they could have wrecked my engine and then didn't bother to double check even when I brough the leak to their attention.
So refreshing to do business with an honest company. We were tourists in Victoria and noticed our brakes squeaking. We assumed that the brake pads and rotors needed to be replaced at an approximate cost of $500. Midas looked at them and told us all they needed was cleaning. Our cost --$118.00 . Thanks to the capable and friendly staff of Midas!!
Friendly service quick I,ll be back very satisfied have a good day thanks
I’m normally never up in this area. Had to deal with something in Caulfeild but there was steam coming from my engine bay and my head unit stated to check the coolant level. Miles was packed for the day but was able to fit me in and give me a solution to my issue - not to mention absolutely patient!! Miles, if you ever get to read this, man, thank you so much for your time! I am super appreciative for what you have done. Living in Vancouver, this kinda of service is super hard to come by. I nearly never write a review unless it is exquisite. Which.. this would probably be my second or third review. Again, thanks a lot!!
Great customer service at a moment's notice
This shop has become my go-to car service place since I moved to Fredericton. Matt is an excellent owner operator who really cares about giving great service to his customers. I recently had my tires balanced and I’m happy to say this is the smoothest the car has run on the highway since I’ve owned it (10 years).
When ever I have my car serviced at a new place, I am concerned about whether I'm being told the truth or not. After having been told by my local Toyota Dealer that I required my rear brakes redone (2 years after having them done before), Toyota had said they were "back down to 30%" and needed to be replaced for 700$ + another $300 for a transmission flush. Hoping to get a cheaper estimate, my wife booked me an appt at Midas (St Albert Trail), where we'd never been before. They phoned me back to tell me that, in fact, my back breaks were at 80% and did NOT need to be replaced. Needless to say I was happy. Maybe I'm cynical. but I was not expecting this degree of honesty and integrity. I will definitely be back and based on my experience, I would recommend Midas St Albert to others. Thanks guys!
Honest and nice to talk to, they were also very accommodating to my specific situation! They actually walked me through everything that had to be fixed and showed me the flaw itself which was reassuring. I plan on going to these guys again 100%
Great friendly and honest service.
Very good service
Emergency stop meant a new set of tires during a work trip. They were quick, efficient, and professional. Couldn't ask for a nicer place to stop and save myself from having car trouble in the middle of nowhere. Thanks Mike and staff!
I had a friend refer me to Midas in Vancouver. The appointment was booked promptly. The check-in the day before was polite and non-disruptive. I went in at 7 am on a Saturday morning for an oil-change and tune-up. I was out of their office with my SUV running great in exactly an hour. I recommend this company and this particular location near Main and 3rd Avenue in Vancouver to anyone.
Fast and friendly no hidden cost
Very friendly, helpful. Seemed like a good working environment. Kept me up to date on what needed to be done.
People are nice, the wait time is reasonable... cost $$
Staff is always friendly. Prices are fair, they do a great job and only what absolutely needs doing. Greg, Sam and Genie are all great to deal with.
Midas Kingston have always done a great job keeping our Track Operators vehicle making it to the next big race! However they go beyond earning your business and doing top quality work! They also help service clubs in their community foster a child’s dream to be an Olympian and race for their Country, teach our riders life has winners and losers and we must pick ourselves up and try hard irregardlous and even have fun while doing something active that the whole family can participate in! Thank you Midas Kingston for everything you have done for Gan BMX and the children and riders we bring to our community!
Came here from the instruction of the tire company I got the tires from. These guys didn't even want to look at it because the tire was "bald" (with over an inch of tread left) *insert eye roll*. Took the tire to the South OK Tire, they had no issue dealing and fixing said tire quickly and without hassle. Thanks OK Tire. But I'll never ever come back to Midas, midas find somewhere better to go! Can't respond to the reply from Midas, so here's my reply: No thank you, we won't bother with you anymore. When we need our new set of $2000 tires, we will be taking our business elsewhere and give them the money instead. Unless you'd like to reimburse the $50 in gas we spent going into the city twice for nothing to happen, we won't be coming back. Thanks. ????
In my experience with midas the warranty is extremely bogus and the owner lacks ethics.
my lawn mower spark plug was socked with oil so I took to them to get air blast. technician Nick did for me at no charge. I am so happy that i get it fixed at very short time and it really save my day.
I brought my mother’s car in to get summer tires installed, I didn’t have an appointment but Lindsey squeezed her in right away. She was friendly, polite and professional. She made my mother feel comfortable and my mom will be bringing her car there for any future repairs. I highly recommend Midas St Albert, staff is great there !!
After visiting this place, I keep trying to find out who the owner is because they need to get the operations manager in a training program on customer service and professionalism. This guy is outrageous, honestly. Shouting conversations, condescending tone, rude, and downright disgusting encounter. I don't care what type of journeyman qualification you have, if you are providing a service, CUSTOMER SERVICE must be in your interactions. Absolutely horrifying experience.
Great service and decent prices. Got my inspection done and the repair work finished.
They fixed exactly what I asked them to fix. Good job
I service both our cars here. They are able to do same day appointments. My car had break trouble and they took me in right away so I could make it in time for work. Another time my muffler was falling off and they serviced it immediately at a great price! Always friendly :)
If I could leave less than one star, I would. Got my starter changed here, bought the part next door at lordco because it was less than HALF the price, and on my way back from Seattle my starter was so loose you could move it easily with your hand. Called and asked if they could tighten it and they said they couldn’t help me, talked to the manager too. Actually quite rude and I understand since I bought the part elsewhere if the PART was malfunctioning that it’s my fault, however, since they didn’t tighten to SPEC you’d think they’d want to show you that their expensive labour is worth it. Honestly would probably take them less than 10 mins to fix too. Would not go back.
I appreciate that they were able to take me without an appointment and fix a problem within 2 hours!!
These guys did a great job getting my car ready before giving it away to a family member. New brakes and oil change and safety inspection that pointed out a few things that should be taken care of later in the year. Fixed the lights that were out and all for a reasonable cost.
Again thank you! Best of service, reasonably priced. Professional, friendly and speedy! You are the best!! Cheers Donna!
My experience was hands down fantastic. No complaints here, just ask for Nathaniel.
(Translated) wow nice work on the part of any team Midas I had a noise for two weeks I did 3 garages they did not find anything at Midas mechanics to find my problem in less than 15 minutes very qualified polite and honette congratulations to Bruno and Francis for explanations clear good job guys i go back down it's safe and super price just wow.???????????????????????????????????? (Original) wow beau travail de la part de toute équipe Midas javais un bruit depuis deux semaines j'ai fait 3 garages ils n'ont rien trouve chez Midas les mécaniciens à trouver mon problème en moins de 15 minutes très qualifiées polies et honette felicitation à Bruno et Francis pour les explications clair bon travail les gars je retourne le bas cest sûr et super prix juste wow.????????????????????????????????????
Friendly and professional service would be an understatement. Two very kind employees of this garage, Cheryl and Jason, generously worked late on the last evening before Christmas to get us back on the road again and home for Christmas when our brakes went while on the highway. They were quick to order in the parts and completed the job professionally all the while with a smile. Thank you to these generous souls. We will most certainly pay it forward.
5/5 stars for sure! I first brought my car to Midas for an oil change and had a great experience with not only the service but the cost. I had accidently kicked the wire to my heat in my car and took it back thinking it was something that was done while it was getting an oil change (Happened the same time) and they had address the issue and resolved it with no charge-even though this was my fault for kicking it (Its just below my glove box). I took my car back to Midas when my vehicle was having mechanical issues- I will never take my car to another mechanic again! They were very accommodating and were able to get me in the next day. I dropped the car off at 10 am and by 11am my car was diagnosed and was repaired & ready to pickup that day. Jesse was a great help in getting the repairs done within my budget and contacting Ford and informing me of the other issues that my warranty would cover at Ford. I would recommend going to Midas for any repairs and will continue my services there. They make the stress of a non- operable car more bearable.
Very friendly, knowledgeable and professional staff. They were very helpful with any questions I had. I needed a wheel baring replaced and the were able to get me in the next morning and was on the road within 2 hours
(Translated) Very punctual, courteous and customer-oriented staff. Excellent service. I recommend fully this garage and assure you that you can trust them completely. Thank you again to the whole team, both the welcome when making an appointment and during my repair up to billing. I will be back for sure. Suzanne! (Original) Personnel très ponctuels, courtois et à l’écoute du client. Excellent service. Je recommande pleinement ce garage et vous assure que vous pouvez leurs faire totalement confiance. Merci encore à toute l’équipe, autant l’accueil lors de la prise de rendez-vous que lors de ma réparation allant jusqu’a la facturation. Je reviendrai c’est certain. Suzanne !
Did a fantastic job on my Brakes and quickly!
The service was good. The repairs done...
Very helpful and friendly.
Highest quality of work and professionalism for many years. Thank you very much.
Great service!
Best auto service I've ever experienced.... Honest and very helping with your needs!!! Top notch without question!!!!!
This place is full of criminals and unprofessional staff I dropped my car off at Midas and the mechanic not only did not fix my vehicle but stole my car, eventually when I got my car back which was found across the street at a hotel the mechanic lost my keys and misplaced the kit so that I can attach the covers back on my car. When I called the manager he said it had nothing to do with him. I would never recommend this place!!!
Easy to deal with, quick work, great job!
For the third year in a row I took my car in to this location to have my winter tires put on - tires which were already on rims. This year, when I got my vehicle back the wheel covers weren't on. I questioned this with the front counter service employee who called the young service tech to the counter and I was told the covers didn't fit the rims. When I told both of them that they fit last year, both of them simply repeated the same statement about the covers not fitting the rims. Since I knew that in past years I hadn't had this problem, had never brought back in rims with my all-season tires at the end of the winter season, I did a little research online & found that my car was one type of vehicle where wheel covers are put on before the nuts and then everything is tightened up. I made another online appointment to have them complete the job. I got a call from the counter person to give me a specific time so that I wouldn't have to wait. No apology for the mistake or the fact I was being inconvenienced by having to go back again. I took in my car, left the key with the person at the counter - no apology. Got the key from the counter - no apology. I didn't ask for financial compensation. All I would have liked is recognition that my time is valuable, they made a mistake and to take responsibility for it. While my little $80 per year for 2 seasonal tire changes isn't much, it's more than what an apology would have cost them and I'll be going elsewhere in the future.
This place is absolute scum. I brought my truck into midas for regular oil changes. Began to have issues with the vehicle... Wanted them to check the fuel pump... After six months and $3500 in other "mandatory" parts, and labour it turns out my fuel pump needed replaced.. avoid at all cost!
Great work and reasonable price
Fair price and quick oil change
Excellent service.
If you don't know anything about auto repair they'll definitely take advantage of you and I just feel like they're crooks because I took my car in 3 times for the same issues and out of those 3 times we fixed the same part just on a different side of the vehicle and my exhaust which was suppose to be fixed they actually did a horrible job. I got fed up so I brought it to my bro at kingsway Honda and right away he told me everything I needed to know and we wouldve gotten my car fixed there but he already had too much going on so I found another auto repair shop which is called kmf automotive in south burnaby and this time I choose not to tell them what I have learned. So tell me how is it this new shop has the decency to not only lift up my vehicle and let it run but also literally show me where the noise was coming from and actually fixed it while these guys at midas on main just keeps telling me they dont know where the noise is coming from and I would have to keep fixing all this bs repair till they zone in on it. I feel like these clowns owe me some money back for their bs schemes. Its just sad they call themselves mechanics when they couldnt even figure it out during the 3 times I showed up but kmf automotive did it within 20 mins of me being there lol I even remember asking them why arent they running my car on the lift to see where its coming and all they do is feed me bs stories. I really hope the 2kish I spent with you guys helped you out cause if you gotta be a weasel and take advantage of people to make a living then you definitely need it more than I do. I can only imagine how often you guys are doing this to other people who are actually struggling financially.
This place and the staff are outstanding. Braden makes it his mission to go above and beyond for you. And in emergencies like we had made it doable. Thank you so much for being the outstanding people you are. You are an amazing repair center. Keep it up and I'll be coming in from Fawcett Alberta just to have this level service.
Spent almost $10.000 to fix my jeep and it was worse than when I took it in, never taking another 1 of my vehicles here
They have always been amazing for pur vehicles
Great place, helpful staff, honest and open mechanical service that is a gem to find - quick and reliable service, I always find they listen and only suggest necessary service, and their prices are more than reasonable...easy to find and has a couple food places nearby (within walking distance) if you want to wait until your vehicle is ready
Great Service and Great Prices! Tom Yaeger is the Man!
There was a review posted here before saying that Jarred Callen is the whiniest little baby when it comes to dealing with customer service issues, and that is so extremely true as I experienced the same thing with him. Keep in mind I haven't been back to this location in close to 2 years and I WILL NEVER RETURN! They completely screwed me over when it came to getting my vehicle serviced. I paid over $1000.00 for some issues with my ABS, and was told the sensors they would replace would fix the problem. Got the vehicle back, drove it for not even 10 minutes and the ABS warning light came back on. Baby Jarred insisted it "just needed the codes wiped" and when that didn't work, he wanted me to invest time and money into paying for more parts that "COULD fix the problem". Keep in mind I was NOT told in the beginning that they were playing a nice game of "let's experiment", meaning I was never informed the supposed "fixes" they were doing, may NOT work, and was always told "yes, this will fix the problem 100%", which it didn't. When I expected some compensation, I was not given any besides POTENTIALLY a reduction on labor if I decided to spend another $500.00 to $600.00 dollars on a POTENTIAL fix. I also noticed that "coincidentally" after my vehicle left the shop, I started having issues with engine cylinder misfires, rough idle, serpentine belt issues, and others, ALL OF WHICH WERE NOT A PROBLEM PRIOR TO BRINGING MY VEHICLE IN! If ANY of these problems were apparent before I brought my vehicle in, there is no way a competent mechanic wouldn't of been able to see these problems were an issue and inform me (especially with how quickly all off these problems happened coincidentally AFTER my vehicle left the shop), and I still am of the firm belief (especially after I got my vehicle diagnosed by 2 other mechanics to support my findings) that this MIDAS location (either by mistake or not) damaged my vehicle and tried to cover their tracks so they would not be responsible for repairing the damaged caused by them. When I called Midas corporate, apparently letters of complaints automatically get redirected to the location in question, and when Jarred received my complaint, he called me back crying, being EXTREMELY defensive, and said "he was absolutely appalled I would even consider that his shop damaged my vehicle" yet provided no proof or even rational counter-arguments to my reasons for believing his shop was responsible for the post-damages to my vehicle. I HIGHLY HIGHLY HIGHLY suggest NOT visiting this location, but if you unfortunately choose to do so, invest in a few bubbas and soothers to take with you, so when you inevitably find out on your own time and dollar that everything I have stated about this business is true and then experience the toddler customer service that follows upon complaining, you can open up a package and stick one in Jarreds infant mouth so he has something to suck on while he's trying to justify bending you over and screwing you and your vehicle over. I used to be a FREQUENT customer to this location for years and thought I finally found a decent auto-repair shop to take my vehicle to, but after much investigation, I know I not only have been overcharged thousands of dollars in them scamming me and not being honest about the prices of repair, but also now know their business is based on shady business practices by unqualified mechanics they can find off the street to pay pennies on the dollar in order for this locations owner to make hundreds of thousands of dollars in profits. I went as far as contacting my lawyer and inquiring about starting the pre-litigation process to sue this company for malpractice and fraud, as I have so much proof and witnesses to testify how shady of an establishment this business is. I once again reiterate, STAY AWAY FROM THIS LOCATION!
Worst garage in town horrible customer service front the manager truck goes In with rubbing noise ask if they can fix it ok no problem get it back still rubbing but it's not their fault cause it came in rubbing so let's not fix it before you give it back to a paying customer instead tell the customer they're wrong and ban them from location gladly wont come back
Checked a few different shops in the area for brakes and tires and the manager here gave a good overall price and was the lowest price for tires which he did better after first offering to price match. Nice friendly shop.
Professional and courteous.
(Translated) Thank you for your incredible service! There are 2 girls from Sherbrooke who are happy to have returned safely. Very courteous, very nice smiles and really friendly. When is the branch here? ???? (Original) Merci pour votre incroyable service hors pair! Il y a 2 filles de Sherbrooke qui sont bien contentes d'être revenue à bon port sans problème. Très courtois, très beaux sourires et vraiment sympathique. À quand la succursale ici? ????
The customer service can be a bit of a struggle, but the prices are good and they change your oil in a timely manner.
Absolutely Love This Midas. Their customer service is superb. Their passion for cars is what stands out. The mechanics and Manager give you their honest opinion. They charge accordingly and gaurantee all their work.
Came in for a nail in my tire Chris was super busy but came out to take a look at the tire and he found the time to fit me in. Also turned out that my nail didn't even go through. Very honest Guys!!
Arrived late afternoon. Initially they didn’t think they’d have time to help. However they made time to help me. They went out of their way to make sure my car was safe and drivable. Exceptional service. Friendly staff. I would recommend Midas West Vancouver to anyone who requires car service. Thanks
Very good
We’ve taken several of our vehicles here for service and Dave is awesome. Always honest and great service. They’re great at accurately diagnosing problems.
Very compassionate and helpful will be going back Merci
I called on a Thursday, to order summer tires & book an appt to take off my winters & switch to my summers, have my breaks replaced, & oil changed. They had my tires in stock & were able to book me that Saturday! They were great at communicating while they had my car, letting me know of any extra charges before they went ahead to do anything we hadn't already discussed. Also love the handy location of the Hammond Bay shop :)
Quick, accurate, knowledgable, friendly service.
Excellent Service. The Staff are all very knowledgable and professional. Winter Tire deals are also fantastic!!!
Excellent to deal with, they went out of their way to get my vehicle up and running again. The management and staff were friendly and knowledgeable. Great experience and highly recommended!
The first mishap with this place was me setting up an appointment. I made it there for the appointment but then the guy at the desk said i didnt have one. So he started to talk to his guys they got me i which was good specially since they screwed up the appointment. They got it done. But my tires were damaged. Ones loosing air. And the filter the put on for the oil almost fell off and dumped my oil that was just replaced. I called in to talk about it and the manager/owner was very rude and disrespectful. Pretty much told me that it was to bad i didnt come bak because he would of helped but since all the oil dumped at my dealership and i had them put oil in. since i cant drive it with no oil. So he told ne that he was not gonna fo anythi g about it. But will clean the oil off but would not let me set up an appointmen to do so. Very unprofessional. I will never allow them to touch my or any of my friends ride again.
Best service I have ever experienced. Not only did Jason and his team go out of their way to get my truck to their shop the total service bill ended up LESS than quoted. When does that ever happen? I recommend them very highly and will always be bringing my vehicles here in the future.
Amazing customer service. Thanks Jesse . I went in this morning for an oil change and to have my trunk latch fixed. They were on time, polite and only charged me for oil change. No up sell on new brakes, tires, shocks etc. I'm definitely going back.
Best Fastest Service.
Great customer service friendly staff And work done in a timely manner
Great staff, quick efficient service.
Price is fair and staff are knowledgeable
(Translated) My car broke down last Wednesday near this Midas branch. Being really out of the corner, I had initially envisioned having my car towed to my garage located 45 km away. After being informed of the cost of towing I noticed this Midas garage not far from where I was. Being about to close, the employee who answered me showed me extreme kindness and set me an appointment to check my car the next morning. After his shift, he even goes to see my car to get an idea of the source of my breakdown. As agreed, the next morning he phoned me to give me the details of the repair to be done. The price seemed very honest so I decided to do the said repair. In a hurry, my car was ready. What more can you say than THANK YOU to the great team at this Midas St-Hubert store! Bravo ???? You were my angels of the day! (Original) Ma voiture est tombée en panne mercredi dernier tout près de cette succursale Midas. N’étant vraiment pas du coin, j’avais d’abords envisagée de faire remorquer mon auto jusqu’à mon garagiste situé à 45 km de là. Après avoir été informé du coût du remorquage j’ai remarqué ce garage Midas pas très loin d’où je me trouvais. Étant sur le point de fermer, l’employé qui m’a répondu m’a démontré une extrême gentillesse et me fixa un rendez-vous pour vérifier ma voiture dès le lendemain matin. Après son quart de travail, il est même passer voir mon auto afin d’avoir une idée de la source de ma panne. Tel que convenu, dès le lendemain matin, il me téléphona pour me donner les détails sur la réparation à effectuer. Le prix me semblait très honnête alors j’ai décidé de faire la dite réparation. En deux temps trois mouvements ma voiture était prête. Que dire de plus que MERCI beaucoup à la belle équipe qui travaille à cette succursale Midas St-Hubert ! Bravo ???? Vous avez été mes anges du jour !
Good service
Staff is friendly, prices are honest. Definitely recommend
The job was done correctly but the appointment organization could use some work
(Translated) Impeccable service !!! Thank you so much! (Original) Service impeccable!!! Merci beaucoup!
Friendly did what they were asked to do without screwing me on the price Would bring my car back here for sure
Great services and amazing people. Everytime I've dealt with them they've been professional and helpful.
Disappointing and frustrating. Have gone to Midas for several years now. The last two times I have gone for a simple oil change, the “reception” is frankly rude and unwelcoming. Appointments were made to accommodate a busy schedule, and twice now excuses were made immediately upon arrival that it would take longer. The employee argued the point and questioned when my other appointment was. My Midas appointment was set for 8:00 and none of the mechanics were there when I arrived. I was not out if there until 9:25. I don’t need a flowery reception, but I do expect a professional one and to be provided at the very least a polite greeting. At least the oil change special was unbeatable for price, just unfortunate that going there is unpleasant.
They Rock!!! Great service and honest people. Thanks from the Melt Truck
Great place do very good work.
I took a car in for free inspection before buying the car, was very satisfied with the service especially Aziz the person who checked my car was very friendly and explained everything to me nicely and saved me from buying a car that had a very bad leak.
I took my car in to get a safety done on it in April. One was just done the July before. They told me it needed $2000 worth of work! Impossible! So I took it to a different mechanic in town....Less than $500! Fixed and certified! You should be ASHAMED of yourselves!!!! If you’re looking to get REAL work done by an HONEST mechanic go see Steve at Automotion Repair and Tire! If I could give less than one star I would!