We offer you all the feddbacks of real people who are consuming the services of Kal Tire (Tires) near to the territory of Fort Saint John (Canada).
Now this firm has a rating of 4.3 stars out of 5 and this rating has been calculated on 127 reviews.
As you can read, it reaches an reviews average is quite high, and it's based on a very large number of opinions, so we may conclude that the rating is quite reliable. If many people have bothered to evaluate when they've done well with the business, it works.
You know that we do not usually bother to place tatings when these are correct and we usually do it only if we have had a problem or incidence...
This Tires is included in the category of Tire shop.
Quick and friendly service
It was great, Cathy and the team fit me in, had the last set of tires for my truck in stock, and got me back on the road again!
"got a quote 585 replace oil pan on 4 wheel drive truck booked appointment took in truck mentioned minor play in steering column please look at got called 1 1/2 hour later so many things wrong steering about to snap, ball joints unsafe stopped work 2400 to fix all just do the work you quoted for oh I misquoted no parts so quote is almost twice as much 900+ and 2 days to get parts (gasket & oil pan) went to get vehicle attempted blackmail to get work done said legally obligated to" CALL POLICE IF YOU DRIVE VEHICLE AWAY" positive, 1/2 star for the smile he had on his face while trying to screw me " I took the vehicle to another mechanic he said there was nothing wrong with the ball joints and the play in the column was a minor fix. I thank Kal for putting something in writing here and I hope they did not lie about a filed a written report with the authorities because I will litigate. Just beware of these guys.
Went in for a simple flat tire repair they had it fixed in 10 minutes for the fair price of $25 and some change. Great service and friendly staff. I would recommend.
Excellent services. Friendly staff. Very professional service. CAA recommended this place to me.
I have been to Kal tire numerous times over the years and have always had excellent service through them. Great people working the counter, fast and friendly service and reasonably priced.
Good service, good prices, Canadian.
Went there for reper a flat tire. $45 +GST. Came to recently that... Some places in town charge $0 for flat repairs. I should try that next time.
Fast, efficient, friendly and decently priced. These guys do tires good.
Don't often post online reviews but had to after the excellent service we received when we needed a hand with tire issues on our motorhome. Every staff member was very friendly and they took us in immediately. Great job Kal Tire Hinton!
Got a flat 40kms before hope. We phoned ahead to make sure they had the right tire to replace our flat. Brenda was super helpful! They were super busy, but squeezes us in quickly so we could continue our journey!
I wanted to share what a great service I had today with Kal Tire in Grande Prairie. Ozzie took my call this morning in a friendly and professional manner. Then he also processed my work order quickly and efficiently! And with a promise to return for my next tire purchase, Nick gave me an outstanding discount! Congratulations Kal Tire for finding such great staff, in the tight labour market that is Grande Prairie!
Great service and very helpful gentlemen. Thanks Kal Tire
I came in with some very specific requirements for a winter tire. The staff were very knowledgeable and helpful and recommended a tire that has been perfect, and steered me away from some significantly more expensive tires that they felt wouldn't work well for my needs.
Great service... Reliable. Honest. Trustworthy.
Good place
The team was on time and was very helpful; agriculture tires are often a real pain and the team got our unit up and running in no time at all
Great Customer Service, quick and a great price! Highly recommend!
Awesome staff!
Great service and got me in and out in a jiffy
Helpful, quick, honest and great work!
Always great service from Pearson Kal Tire. I bought my KO2s a year ago and getting one patched was free of charge. They give great advice there, and if you're Bamfield-bound they're a must-go for proper tires.
As an explorer, here's my spin... From phone call, greeting to changing tires, i was impressed on the flow. The place was clean and the first time seeing a pressure washer for the wheels and tire. They cleaned the wheels before working on it. Brushed the wheel studs. 2pm Thursday was a quiet time on my visit.
Had a tire blow out north of Fort. St. John. Called ahead, they had the tire we needed in stock and Glenn hung around after the shop was closed to wait for me and get me back on the road. Absolutely first class. Thank you so much!
They use to be good. But for some reason they have gone to sh/+. They have tried to screw me when I bought new tires. I got an alignment from them 3 weeks ago and was told everything was good. Now when I got my new tires I got a quote for $3560 worth of work. When I mentioned to the sales guy I was told it's all good 3 weeks ago he said "well it was one of our tire techs that did the check. They're usually pretty good. I'll book you in to have a certified mechanic take a look." And they left my tires filthy dirty. And they put the weights on the outside of my rims. Every rookie knows not to do that
Woke up to a flat tire in ontario and needed to get to alberta quickly. They tried to patch my tire and couldn't and said it was free of charge and then hooked me up with 2 rear wheels that are perfect for a trip across Canada and perfect for peace of mind. Awesome workers and awesome help. They listen and accommodate you according to your problems. I have only used kal tire for the past 4 years driving over any other company. Its a name i can trust across canada.
They fit me in without appointment for an emergency tire change en route back to Victoria (bringing my own replacement as they didn’t have stock on the size) after sidewall puncture. Very affordable too. I dealt with Tony who was friendly and great. Thanks again. Highly recommend this location
Great people & service! I'd be more than shoot to recommend this location to anyone I know. The pricing is upfront and fair.
We got a flat tire on the last few km of the Coquihalla....with five kids and a dog in the car on one of the hottest days of summer. We turned up at Kaltire (Hope) 45 minutes before closing time and the staff went above and beyond to replace our flat/ruined tire before they closed for the day. So grateful for their service and help. Thank you.
Good friendly staff come in next day one of staff came out retork lugnuts good winters tires
I work at Carquest, and I have to say these guys and gals over at Kal tire are INCREDIBLE. Friendly, Smart, Knowledgable, Down To Earth mechanics. They Know their stuff. Prices Are exquisite, and so affordable. I totally Recommend Kal Tire on Main St. Kitty Kat from Delta High school to ANY and EVERYONE. Great job guys. keep it up. I will DEFINITELY be back.
Great service. Can book tire changes in advance so less waiting. Competitive pricing.
Kal Tire was good service. The place was clean and very helpful to all the customers that go inside for service. Very clean and very friendly
So this place is gonna be my go to from now!!! Fast service everyone is very professional and Stephanie was able to fit me in short notice to change my tires!!!! I wouldn't go anywhere else after my experience with them and their prices CANNOT BE BEAT!!! Thanks Stephanie for all your help and the team that worked on my car A+++
Kal Tire in Hope B.C. was amazing. Late in the day she researched tire availability and set up a request at the Chwk Lickman branch to replace tires asap. A big thanks to Cathy Harry. Mgr Hope Kal Tire????
The gentlemen at Kal-Tire not only plugged our leaking tire within 20 minutes, but told us it was on them because we were on vacation! Amazing service, if we were closer this would be our regular shop! Thanks again Kal-Tire, you are now our go-to tire guys!
Had a terrible experience here. Called in, confirmed they had my tire in stock there, dropped off my winter wheel, waited all day, and get a call saying they dont have the tire in stock. This is middle of winter and I'm forced to be driving my vehicle around with a spare summer wheel/tire. Extremely poor management here, if your computers are known to be wrong, then you'd think they would double check that they have your tires in stock before you dropped them off.
Grate service and repair your tires for free most of the time. Good deals grate shop
I wanted to know the stud centers for some used rims. Graham measured em up and wrote it down on his card for me. Very helpful, smiling all the while!
I've been here several times over the past few years. Great service. Friendly, knowledgeable staff. Free puncture repairs if you buy your tires at any Kal Tire location.
I was heading up to Kelowna from Vancouver last weekend and while I was on the highway I ran over something and my car made a really horrible noise. I left it at the side of the highway that night and stayed at a friend's place in Hope ad we were able to limp my car into town the next day. I got it to Kal Tire and talked to Kathy who was just finishing up with a customer. I explained my car was making this horrible noise and was hoping to get it on a hoist. They were busy, but she asked if I could replicate the noise on my car for her. I was able to and she thought maybe a rock was caught in the brake rotor or something. Despite how busy they were they got the car on the lift and the tech told me that some of my parking brake assembly had come apart, but they basically could gut it to get me home. They didn't charge me very much and my weekend was salvaged. Fantastic, small town service and everyone was a pleasure to deal with.
I called for help with a screw in my tire. They said to drop it off & they will do it when they can. Only two hours later. Went to pick it up. 1st time I've ever had to pay, $42. Its always been free.
Don't waste your time with these guys. I had an issue with one of my wheel bearing on my trailer, they would give me any services, When I asked where else can I go, they said many places but I don't know there schedule. It is obvious that they don't want to help out of town people that are in need. Just horrible customer service looks like he didn't want to be there. Will not shop to any of those franchises anymore. Didn't show any compassion. Canadian tire understood my situation and looked at my trailer right away.
Was on vacation and got a nail in my tire. Staff at Kal tire got it all fixed up quickly and professionally so we could get back home safe and sound.
I have been coming to this kaltire, for over ten years. They have always been very speedy, easy to work with and fair prices. Recently i came in with a flat in the front. They did not just fix my tire, they checked my others and noticed i had a leak on the back tire as well. At minus 20 it was nice to not have to change a another tire later that day. Thanks!
Friendly service. Wonderful staff ????
We were on our way from Kelowna to Vancouver and got a flat tire on the highway just outside of Hope. Brought the tire in to see if it could be repaired quickly. The lady that helped us was very nice and said she would call us when it was ready. It took no more than half an hour. Quick and quite reasonably priced. Very impressed with their service!!!
Got a nail in a tire on the way back from Manning Park, so rolled in to Kal Tire in Hope on my spare. One of the guys came running out to the car as we pulled up, patched the tire, and turned us around promptly like they were our own personal pit crew. Friendly group of guys & great service.
Was on a roadtrip and we popped a tire, we had a quick time frame and they fit us right in and got us back on the road in no time, exceptional service and would definitely recommend this business!!
Dylan and his team did a fantastic job fixing a slow leek on my Tesla. They pulled out a small screw that looked like it had been in my tire for quite a long time but not long or deep enough to flatten the tire quickly. I was expecting a $100+ repair bill but Dylan presented me with the final invoice No Charge. Apparently I got the free service because I've bought tires from them in the past. Well now they are my #1 go to place for all things car related. Well done guys and I am so grateful for the quick and free service. You have my business for life!
Loved the service , awesome people, very helpful
Can't say enough about these guys. We hit some debris in the road while towing our 5th wheel. With a punctured tire on the trailer we limped into the place, only to have their tech realize that in addition to the punctured trailer tire, both front tires on the truck were also damaged. We sat in the air conditioned showroom, watched some Blue Jays ball, the kids had popcorn and then to top it all off, they sent us on our way without charging us a dime. What amazing service!
Love my new tires. Price was right too.
Got a flat tire driving the gravel road from Bamfield (fishing trip) on my BMW wirh run flats. Kal Tire took it off and determined it could not be repaired even to get home. I had a carload of frozen fish and a ferry to catch. The staff were friendly, courtious, fast and efficient. The manager sold me a used radial in good condition to get home. Total bill with installation and tax was $67!!! He could have asked for $167 and I would have paid it without a question. Great place! Thanks, gentlemen!
Didn't have any tires for my 2017 van. Kinda disappointing.
A bit expensive place yet they have a wide collection and their customer service is perfect
I brought my vehicle in a day early due to the snow storm and the staff at kaltire changed my tires right away :) excellent service.
The staff at Kaltire are always super professional, prompt and qualified. I’ve been going here for years with all my vehicles, they’ve always been extremely fair and reasonable. I won’t go anywhere else.
Went to have a valve steam replaced and tire filled. Drove the trailer home it sat for a few weeks and the tire was low again took it to another kal tire and they told me it didnt even look like the valve stem was replaced or like it was broken during installation. So now I'm paying for the same repair twice within 1 month
Very poor customer service. Scraped my tires after a tire change and didn't tell me. I came back right away when I noticed my old tires were not in my car. Finally when it was my turn and the guy who changed them explained that they were not drivable -which is fair, but at least explain to the customer that their tires are gone. I also asked for my brakes to be checked and when I asked about them he blatantly said they didn't get to it. I also noticed the men at the front were rude when speaking to other customers as well as myself. Not a pleasant experience, won't be going back.
I don’t ever write reviews and have typically had fine service from here, always booked my tire changes here but not sure I will moving forward. Booked my December 11th appointment back on November 15th to beat the crazy rush of this time of year and they cancelled my appointment via voicemail the day before. Called back and was told no one is able to come in to do the appointment so it is cancelled. When trying to reschedule as there was no accommodation or recommendations provided I informed them due to my work I am unable to have week day appointments from 8:30-4:30 and the person on the phone offered appointments during the week at the times I’m not available. Obviously frustrating as I can not make those times work and I am now left scrambling to figure out a tire change appointment elsewhere to ensure I can drive safely in this weather. Booked way in advance to avoid this and was not provided with doable options from them when the cancellation is on them at the end of the day.. Obviously things happen and I understand and it is super unfortunate but I at least expected them to work on options to get me in for when works for me to make up for it as I booked so far in advance.
I would highly recommend kal tire. I went here because I had a flat on the rear right hand side. The guy I spoke with was very friendly and knowledgable, he made the process super easy. The service was quick and luckily they had the right tire I needed so it was done that day.I wish I remembered the guy's name because he was awesome to deal with. Definitely 5 out of 5 stars.
I was advised by my warranty company to contact Kal Tire to assess the repairs I need and they would then contact the warranty company for approval. I scheduled an appointment for 8:00 am which I was on time for, still waited a hour before they even moved my truck in to look at it, couldn’t sit down and wait all the chairs had signs on them saying they hadn’t been cleaned (Covid restriction)and I’m an amputee so I had to stand (a total of 3 hours) at the end of the event I was presented with a list of over $1,500 in repairs they want to preform but nothing related to what I told them my main issue was and that was the VCT Solenoids. Was was never told that there would be a charge for the assessment as requested by the warranty company the Kal Tire is a approved service provider on the phone call when I booked the appointment or when I signed in at the location but I still was presented with a bill for $71.92. Very disappointed and as a note I’ve been in customer service for over 40 years and you ALWAYS tell your customer what its going to cost prior to doing the work, ALWAYS.
Great staff, great service.
Quite helpful
Great customer service !! got my first service for free ????
Great service, great products, knowledge and helpful staff. We have been satisfied for years.
Was passing thru town in my 81 Westfalia. Needed a screw removed from the tire and get it patched, they got it done with no appointment and when it was time to pay, they said its on them! Classy, definitely will go back to another kal tire location in the future for tire needs!
Knowledgeable, quick, and efficient work accomplished in a courteous and friendly manner changing the winter tires I bought here over to summer ones.
Truck died at the barber shop down the road. Kal didnt even hesitate to walk over and give me a jump
Very timely and professional tire shop.
We discovered one of our tires riding low after running some errands. After topping up the air at the closest gas station we called Kal Tire on Kirschner - 30mins before they were due to close on a Friday. They welcomed us to zoom over, fixed us up, and then proceeded not to charge us. ‘A super quick fix’ on a Friday afternoon during ‘a challenging time for all’ - they said it was their pleasure to make it work. We were thoroughly impressed and immensely grateful. Thank you Dylan & the rest of the team at this location. We will be back!
Dealt with Robert Orr, the manager. He manages a circus, they are unprofessional and he should never deal with customers face to face. Worst experience in customer service I have had in Kingston.
Kal Tire has been my 'go to' place for tires for years (more than twenty years). This was based on the small town service I received in places like Merritt, Lillooet and now Hope. Friendly staff that know you and go out of their way to make sure you get what you need to make you a happy customer that wants to return. The folks at the Hope store are no different. I was treated well and made to feel like I was the most important customer of the day. My disappointment lately has been with the larger centre outlets like Kamloops. Small town Hope picked up on errors made by the Kamloops centre's and then went out of their way to fix the problems and even compensated me with a discount to make up for Kamloops shortfalls. I am reconsidering my loyalty to Kal Tire because I now live in Kamloops and have been let down on more than one occasion.
Very friendly staff nice experience
Great service friendly staff
They are ok as far as GP goes...... however expect a laundry list of "problems" to accompany any oil change. They are good, just run a bit of a fine comb over everything. If your ride is going to see a lot of remote clicks go for it, if its a car you hardly ever use I would hesitate to take it there.
Very helpful and friendly, quick service. Repaired my tire when another garage said it wasn't able to be fixed :) And didn't charge me an arm-and-a-leg, either!
Good guys
Gave me piece of mind
great shop ! friendly, quick, and good quality work. The prices are fair too. I will be coming back here again for sure
Excellent customer service and pricing! Highly recommended.
Always great service
Kal Tire is always my first stop when tires or tire maintenance is required in Kingston. I have dropped in for minor tire work on several occassions and was told to not worry bout it. Very friendly, knowledgeable and professional staff.
Made two appointments under the condition that my work vechile would have new tires put on it before 4:45pm. Both times it was not complete. Been driving on my spare for a week on gravel roads. Take your business elsewhere.
Helped me out in a bind today. Great staff.
This location was running a little behind due to a large amount of people putting on their winter tires and because of this my appointment was 10 minutes past what they had said. I asked them if it was ready and they were very sorry about not being on time as promised and even gave me a discount on new windshield wipers for winter. Absolutely superb customer service and would recommend!!! Thanks Kal Tire!!!
Helped me out with a tire fix when I was low on funds =)
Expensive place to get tire repairs done. My appointment for a flat repair was 4.30 and the truck didn't get in till 5.30, and was ready at 6 ish. I understand being behind, but a little heads up would be nice so as to not waste 1 hr of someone's time.
The place to go in FSJ for anything tires.
I had the best service ever ..... I had flat tire came in ... not even 10 minutes ... my tire was replaced and ready to go unlike other places i went to for tire change and didn't get the service i got here... This Place Recommended %100.
I was in a pinch for a tire and these guys were amazing in helping me. Stayed a bit late for me to pick up and very friendly.
Really great staff. Friendly and very helpful !
Great service.
Kurt and his team provide The Best service in Port Alberni, Period. Highly recommended!
Great service! Had an breakdown with my RV. They got me in, fixed up and back on the road!
Very helpful people...didn't try to upsell. Excellent experience.
Quick service, great work and friendly people. $60 synthetic oil & filter change and $35 seasonal tire change was hard to beat anywhere else. They took care of my truck and my dad's car first thing in the morning and we were both out in about an hour.
Huge thanks to Todd and the guys at Kal tire for going above and beyond to make sure I got the Axl I ordered in time. Amazing customer service.
Jade was very helpful, and professional. Price was fair, and work was completed in a timely matter. I would gladly refer them to my friends and family. Thank-you for helping me on such short notice.
Great service and really does look after the customer. Only down fall is you have to wait, but worth it. And extra props as they even respond to feed back and reviews.. I'd give six stars but google limits us to 5
They did a great job of replacing all our tires, done while we had lunch and reasonably priced
Unbelievable first time visit. We are from out of town and have noticed a slow leak on our tire. Popped in without an appointment and within 30 minutes they had a screw removed our tires all torqued and filled. Then on top of that, they said. "No problem. This was just a little thing so it's on us today" That's right. No charge and great service. We were blown away. This was just an act of kindness for two people on the road. If we ever need some tire help in GP we will absolutely head there again.
The service my husband or I receive here is continuously awesome! They are honest helpful and happy about it!
Excellent service
Very professional! Help me figure out what I needed like right now! And they have a courtesy drop off! So how awesome is that?
Driving from Vancouver to Kelowna, right as we entered Kelowna the tire had a leak, we came in the morning, they took us right away, super fast service, front desk was extremely kind, and there was no charge! Absolutely wonderful of them, thank you! :)
Somewhat rude,not very helpfuul,also have very limited stock if you you have a regular car. This place seems to have trucka only sizes
About 2 weeks ago, I had my all season tires swapped to my winters. For whatever reason, the seal for one of my winter tires had broken. These winter tires were very new. I was fortunate that the Service Advisors took care of me and absorbed the cost of replacing the one tire at no cost. I am forever grateful.
I would rate Kal Tire higher if I could. Amazing friendly service. I was in and out in no time and I honestly couldn't have been treated better.
Good customer services, straightforward to issue and guide to the proper solution rather making you tpay more ti the service which doesn’t required To get done.
I guess it's a new trend lots of paperwork
They put the wrong size tire on my truck had to get the job redone and my company made me switch trucks because of it was not impressed friendly staff though
Always good work and good service.
Shop was clean and staff was friendly. Work was done quickly and the staff were very informative.
Awesome staff and customer service! Second to none. Highly recommend.
Had some small issues which they resolved in a timely Manor. Decent service.
Oct. 4, 2017 We ordered 4 winter tires and wheels along with tire pressure monitors from Kal Tire for our 2016 Tesla model S. They were installed last week and they look great. On Sunday we found a small issue with one of the sensors and Kal Tire corrected it early Monday morning and they work just fine. Thanks and congratulations to the Hope, BC service team for full success on their first Tesla vehicle service.
Friendly, helpful, honest staff. They made sure that we didn't end up paying more than we needed and that we had the best winter tires for our driving needs. It was a great experience all around.
Service was outstanding! We blew a boat trailer tire heading out for vacation. Picture this: Two parents, a 100lb Labrador retriever, two kids and four coolers packed with food. We were in and out in less than a half hour. Customer and quality of service could not have been better. Would strongly recommend to everyone!
Great service all the time.
My Experience I had a Kal-Tire Was Amazing. I got back from work and my tire was flat. So I went to Kal-Tire to get It fixed. The Staff Was Great. Fixed my tire and I got to head back home!! Thank-You Very Much Kal-Tire!! ????
This place is SO top-notch—every single time I've dealt with the people here, they over-deliver in every way. Thank you so much AGAIN Keith and team at Kal Tire Kirschner.
Knowledgeable staff.
Good service and tires
Was in a major rush to get to the airport in someone else’s car and of course as soon as I get in the vehicle, low pressure indicator comes on. Dylan was great to get me sorted out in no time at all. Thanks Dylan!!!
10/10 great service, they can accommodate lowered cars wich is perfect for me.
Great service great store 20 my Safeties there thanks a lot guys
Awesome Service they had me in quick for new tires on short notice
Bought again here friendly helpful staff,down to earth people,and will return again next tire swap out.Awesome prices
Got new tires for a reasonable price. Friendly staff. Didn't try to force any extra service on me including not doing extra service that was unnecessary. Clean waiting room and bathroom. Coffee if you want it. Definitely a good option for Hamilton plus close to Ottawa St to kill time while you wait.
Dave took care of my leaky tire fast and without an appointment. At the same time he showed me a few tire replacement options, at no pressure, and told me when they’d be coming up for sale. Really great customer service.
Great service
Bought a set of 10 ply Radial tires at your store and was delighted with your staffs attention to requirement and service received. Your staff should are to be commended for their professionalism and attention to customer needs. Thank you.
Great service, very professional and a very nice and friendly staff. would recommend 5/5
Called got an appointment right away the next day, had excellent service got in right away and was very Quick Service. I would highly recommend them to anyone.
I came here a while ago for tires and they were super friendly and affordable, a few years later I came back to fill up on air no charge and they were happy to do it! Awesome service 10/10.
Quality service, very dependable and reliable people who you can trust to keep you safe on the road
They are fast and efficient, great friendly service all around!! ☺️ I highly recommend ❤️
Staff are very professional and respectful. The work they do is so speedy and great quality. Definitely recommend.
Got my tire fixed quickly!!
Very good service they finished my car well past closing time. The manager here was great and friendly.
Picked up a screw in my tire, went in to Kal Tire but they were too busy for me. They told me I had to make an appointment for December. I'm a courier driver, I can't waste time making an appointment to put a plug in a tire that takes 10 minutes to do. They said they could put my spare on and I could leave the tire with them for a couple of days but that would take just as long as just or longer than putting a plug in the tire. Whenever this happened in the past garages have quickly done it while I waited. In the next few months I'm going to drop about at least $1,000 on new tires, thinking I won't go to Kal Tire.
The Best all around hope
I'm be going there for years ,the service and appointments be great over years ,never had a problem with the services.
They have an estimate of how long it would take to swap out winter tires; went on a 45 minute walk; returned to find the job done exactly when they had predicted. Bonus: There's a popcorn machine in their lobby. Though they should lose the Keurig on account of the plastic waste stream.
Disappointed with my recent experience with Kelowna’s Kal Tire. I was in the market for some relatively inexpensive tires as I’m a student and this was my first car. I ordered some times from them, and was told it would take 10 days to come in, but I was the first person in town to get this type of tire; 12 days had passed and I called to check if they came in, to be told they won’t be getting the tires anymore and that the next available tire is $20-30 more each, which I just cannot afford. They didn’t have the courtesy to call me themselves and tell me, but instead waited 12 days for me to call. Would recommend elsewhere.
Had a slow leak. Went to Kal Tire to have it fixed. They took the screw out, took the tire off of the rim, and patched it from the inside. They did not charge for the repair. Was in and out within 1/2 an hour. Awesome service. I will definately be going back to to buy tire when I need them.
Kal Tire Kingston fixed a vibration in my vehicle that has been ongoing for over a year. I contacted Kal Tire for a second opinion as another repair facility did not fix the issue after two previous attempts and after 4 brand new tires. The local Kal Tire team scheduled me in within one business day and had me back on the road in under an hour with a simple wheel balance for all 4 wheels. I'm very pleased and will recommend Kal Tire to anyone who wants to listen to my story. Great job Kurt & Team!
Great experience, they took care of my leaking tire. Had to spend a little bit of money for new Tpms valve since the leak was there. Tpms light stays on after a couple of days and when I went back they quickly addressed the situation and everything is in working order now.
Took my vehicle in yesterday with a flat tire. It was repaired and I was back on the road in less than one hour. Professional and courteous staff. Very happy with the service.
Great service!
Great experience. ...although they were busy they managed to fit me in so I could travel the next day! I will not forget that...great service...staff were very friendly and helpful!
Great customer service
Came in with a spare on, urgently needed a new rim/tire to get to Toronto Same day they were extremely helpful great service getting everything done right away for us would recommend 10/10
Great service. Friendly staff. Efficient.
Wonderful staff and great service I always take my vehicle there for all my tire needs !
This place is getting worse and worse every day and every minute. The prices are going up and the quality of the service and all car and truck related maintenance is just dropping. Sometimes I think that the mechanics DO NOT know what they are doing and a simple procedure for them is just being forgotten putting the owner of the car in a very tight and dangerous corner. It has become a (I don't care) scenario for the mechanics and the manager in this location.
These guys were awesome - got a flat on our way to Toronto - limped in 15mins before close, and they were able to help us get on our way again. Not to mention thy were very knowledgeable and super friendly. thanks everyone for your help and Highly Recommend!!
Cole gave exceptional customer service on the front desk. He was polite, kind, funny and blew me away with his patience and professionalism on a busy Saturday. Thank you so much! I would recommend this place 100%
Are you kidding! In and out. Freindly. A joke. Coffee. Cheers.
Great prices, great work. They don't try to oversell you a product, or work you don't need and I appreciate that. They have my return business.
It was the biggest nightmare trying to get one tire fixed at kaltire fsj on top of that they wouldn't even add air to my other tire with out charging me 30$ to inspect it. I would recommend one of the other 10 tire shops.
Only store I know won't take cash so if you have bank issues then don't go here
Have bought Kal tires for years. They have so many shops in Canada, providing tire free service when you need it. As for me...I had to buy a new one after a large nasty rock wrecked one of mine...oh well, at least they had what I needed in stock in the store far from home...we are travelling in the RV.
Best tire shop in Peterborough. Friendly service and I always feel confident in their opinions and suggestions.
It was a great experience from the initial phone call to picking up the trailer. I had 5 new tires put on my RV trailer. Good price, great service, and fast.
Always have had good customer service here. They stand by their tire service and warranty program even when the tires were purchased at a different location. Pricing was very competitive and they do have an AMA discount. They were good at price matching competition pricing. They also support local community charities. The one thing that they dropped the ball on was at the time they were out of creamers for the coffee. During the peak season they do offer shuttle service and will try to accommodate you during the off season.
These guys are great! They are very helpful and patient with people taking their time to make decisions. They will email you a quote based on your needs. Financing options are available but spendy.
Great Service, Staff are always friendly and helpful.
We have had terrible service here. Never had our car ready when they said it would be - in fact once I got a ride into Kingston from Amherstview for 6 pm (when they said it would be ready) and it wasn't done so I had to call a friend to pick me up and take me back home!! We purchased our tires here there last year. I had the summer tires put on and they charged me $80.00 storage. When my husband took our car in to have the winter tires put on, he paid them another $80.00 (not knowing I had already pd. $80.00). So first of all - the price is ridiculous!! The last place we bought our tires stored them for $50.00 PER YEAR!! Second, our car was totalled so we did not need the tires that were in storage put back on. Andrew, the manager, refused to give me a 2 month refund on my storage BECAUSE I WAS TAKING THEM OUT EARLY!!!!!!!!
Pretty good, I got my time here and Matt took care of me... I had to wait quite a while for my time to come in, seems no one orders Chrome anymore.
I decided to get my winter tires from these guys rather than the Kal Tire in Vancouver because Dan gave me a competitive price and was able to put them on for me when I was down for Thanksgiving. I dealt with Aaron when I arrived and even though they were swamped, they got my tires mounted quickly for me. I can't say enough good things about the service I received here and I am so happy with the tires they sold me. My only problem is that they are in Kamloops and not Vancouver. Thanks again!!
Thanks for making our road trip safe and stellar :)
I had 4 tires installed at the Kingston Kal Tire, the price, service and wait time were excellent
Best service ever, fast, friendly, I would recomand this place to amyone who is in need of tire repair.
These guys always take care of me. I would tell you to say "Brian sent you" but it wouldn't matter. They'll take good care of you anyway.
Always helpful. Prices and service are great.
Great service, will definitely be returning here
Amanda was on point, used my name the instant I walked in. Todd was in the back collecting my tire and had it loaded up before I even had the debit machine in my hands. Staff were great and prompt with service
An absolutely pathetic place to go, went with a buddy to get a quad tire patched, tire is brand new he just happened to run over a nail so it only needs a patch and good to go, took the tire in and they wrecked it trying to take it off the rim. So buddy brought them a different tire to put on the rim and they wrecked that tire trying to put it on the rim, and then they expect to get paid for wrecking 2 tires and put a tube in
Always very friendly and professional. Been with them for a few years now and always happy with the service.
Great service center. Competitive prices, great inventory and good service.
Got a couple of Nordman all weather tires installed in my minivan. Very timely service from the friendly and knowledgeable staff. I'll definitely come back in a few months to get the matching pair of tires installed.
Very good
Bleep Bleep
Reasonable service. Wish they had a couple dedicated front end staff - the wait time is long...
Had my Jeep towed here after a bad blowout, near the end of day with a storm blowing in. These amazing guys were working on my vehicle within minutes of it being dropped off - they fixed the wrecked tire quickly and with smile, and when all was done told me no charge and wished us happy travels. I was absolutely shocked how at the level of professionalism and friendliness. There are not many places left that would treat anyone so well. I wish I lived closer so I could give them all my business.
Not so great. Waited an hour and half car still oitside. Wasn't offered a ride, another customer comes in and was told wouldn't be too long, would she like a ride somewhere? Hmmm. Took the car else where. Too hot to hang around after all that time wasted.
Rob greeted us ready to assist before we fully parked. Cali sprung into action .. I had to make an emergency visit to this kal tire for the first time .. As the tire I'd bought in kenora Ontario not six months ago had a faulty valve and I was driving on RIM... What impressed me is Cali not only brought me the tire showed me the damage and was forcefully refusing to put the same tire on for our safety....I believed her ...she was sincere genuine Above and beyond my gosh!!!! Not only at the end of a day but without me spending one cent!!! Was given a spare tire placed on my car immediately but a new tire is also on order As they are 100% honoring our warrenty from kal tire in kenora... But these genuine people that work here in Hamilton wow@!! As a fresh new client perfect strangers I've never felt more taken care of.... more that I truly mattered including my safety from any other business in my life.... I Will REMAIN FROM THIS DAY FORWARD as long as I reside in resonable distance same province I WILL TAKE ALL MY NEEDS FOR MY VEHICLE TO ROB CALI AND REST OF THE CREW!!! 2 TIRES NEW FRIENDS A NEW MECHANIC SHOP THAT FEELS LIKE "CHEERS" LOL FANTASTIC EXPERIENCE
Knowledgeable, helpful, efficient staff with the right tires made my ride happy! Thanks to them the Rogers Pass is a piece of cake.
Highly recommend to everyone
I was passing through town and on the way down the hump, my steering wheel of my bus started shuddering. I mentioned it to my host and he recommended Kal Tire. I'm sure glad I did since not only did they fix the problem, they recommended that I use the engine to brake more than my brakes. Thank you!
Ordered new tires online. Everything was done professionally. Mechanic showed me some things that need taking care of. Great service!
Awesome people there are very helpful.... Helped me tighten my ball on trailer hitch ... very helpful! !! Thank you very much! !!
Quick service most times
Friendly fast service
Good service. Lots of choices. Can get pricey if you don't know exactly what you want.
I am worried to send my daughter .will they be able to treat her professionally or will they tell her to wait etc or come next day are your reviews really that bad . Is customer service and their service any good. Some tell me please !!!!
The offer 1st class service and all vehicle repairs . Great job team !
Great service personnel
Super fast and very friendly staff. Would totally recommend them to everyone. Was going to get a repair but opted for 2 brand new tires as the front tires were super bald and for the price it was awesome!
Very friendly, helpful and quick service. Highly recommended.
Excellent
Kal-Tire made things right with some issues we had had previously.
The best place for tires and free help
Excellent service
They were storing some tires for us and when we asked for them they couldn't find them. Still have not replaced them.
I had a slow leak on one of my tires so I dropped my truck by, they took the tire off, fixed it and it was no charge! thank -you!
They were very busy. I have a slow puncture though could not fit me in they looked at my tire and checked air pressure filled tire more air. Were polite. Friend who had been going there for years says they are always very helpful. So I will go back there again.
Good service
Never been in there before but needed help with my slow leak. I was in and out in no time. Will definitely go back when I need new tires or something fixed. Much thanks to Kal Tire!!!
Always friendly service and very knowledgeable :)
New tires + an oil change with an in depth diagnostic with my brakes. Very pleased.
Friendly, knowledgeable service on time
Great service, was stuck in a bind on vacation and they accommodated my needs on the weekend. Ray at service was great.
Excellent place to get top quality work and service!????
Fast friendly service, these folks know what they’re doing.
Dishonest. Asked for an alignment check. Was sold an alignment I didn't need. After looking at the specs, they actually knocked my alignment out worse.
Amazing customer service by Gerald at kal tire!
Friendly staff and customer service
They repaired a leak in my tire for free. Thank you!
Gave me a great deal on tires.
We got a flat tire on our rental. CAA was taking a VERY long time. Someone recommended we come to Kal Tires. They put a spare on for us in two minutes at no cost. They made our day and were so helpful the moment we drove into the parking lot. Thanks again!!!!!
they were very considerate and helpful The service man was very kind and considerate of my medical condition
They offer great service at this garage...very friendly, knowledgeable and helpful. They go beyond what is expected and don’t over charge. I definitely recommend their services.
I've always had good service from these guys. Got a flat just down the road before we were even customers it was with nuts that had the key missing. Buddy jumped in the truck and removed them by force, fixed the tire and replaced the nuts all around and only charged us for the new nuts.
They have fixed tires on both my vehicles! Excellent service and a great price too! Definitely recommend them if you got a problem with a tire or tires!
On our way to Edmonton we develop the slow leak in car tire. Kal Tire got us in Fast and had us on our way in no time. Thanks guys
Last night I arrived at Kal Tire at 8:00pm. J Olson was working a late night. He fixed my tire so I could go on with my travels. I highly recommend this company!! Honest, professional and friendly. Thank you so much
Great very good customer service very helpful
very helpful
Always great prices! We've never had a problem with warranty. Customer service is fantastic. I've been shopping at FSJ Kal Tire for years and won't go elsewhere. I've made a few attempts at going to Integra or Canadian Tire to check on pricing and it never feels right. I always end up leaving those stores and going straight to Kal.
Got my winter tyres installed from here, had to say very much satisfied with the customer service. Would recommend for others as well.
Quick, friendly service. Even after hours. Unlike Dawson.
Folks who have purchased products and services here know why I've rated it five stars. Appointment-based service that happens when they say it will; a clean, quiet waiting area that doesn't smell of grease or other typical shop aromas; and the staff: friendly, conversational, candid, and more interested in safety and satisfaction than any kind of upsell. Tire service is hard, dirty work, especially for field technicians and especially in winter. These people carry it out with energy and attention to detail, then they communicate with the customer like a human being rather than a dumb cash-bearing animal. Highly recommended.
The employees were so accommodating!! We were late and they stay late to accommodate my wife and I and both of our trucks. They really made our day!!!
Nice staff, fair prices, timely service. So why only two stars? I've had cars here three times, both mine and my housemate's, and all three times the lugs came back not only massively overtightened, but unevenly so. Obviously the techs don't care enough to attach the wheels to the proper torque specification. Checking with a torque wrench is basically meaningless if you've already overtightened the lugs with an impact gun! Not only is this practice lazy, but it's downright dangerous. The owners are opening themselves to a lawsuit down the road when a customer's wheel studs break while driving. You have been warned. Edit: Steve, the manager, called and expressed concern and said he has told his staff they have to do better. He has offered me a free mount and balance to make up for my poor experiences. He invited me to bring my torque wrench. I'll believe it when I see it, but at least he has accepted the criticism and said he wants to do better.
First off, the frustration and the horrendous experience has just left me in awe. I have never ever dealt with such difficult employees. My vehicle blew a tire on hwy 1, this was the closest tire store. I drive a BMW with Runflats and no spare. The driver of my vehicle has 2 more hours to go on his route. I specifically requested for RUNFLAT tires at the most affordable cost! Instead, KALTIRE HOPE decided to give me the "Cheapest tire" available which were NON RUNFLATS and installed it on the car and sent my driver off without confirming with me over the phone what TYPE of tires they installed. After receiving the car back, I realized they were not runflats. I called to have this fixed and CATHY (Hope Kaltire receptionist) decides that she dictates what actually happened and claims I APPROVED non runflats and wanted the CHEAPEST tire available. I escalated to Doug, Zone Manager and he offered me 50% of the invoice and specifically told me that I keep the tires. I agreed, he took my CC info down, my wife was listening to the entire call. 3 days later, I get a call back from the wonderful Cathy from HOPE to lecture me about how they are not in the business of renting out tires. This was at 7am! good morning to you too. Her exact words "Doug can not approve that resolution without my approval" and she refused to honor the zone managers solution. I called Doug back, left 2 VOICEMAILS!! NO call back. I am now stuck with 2 non runflat tires on my car that has NO Spare. I paid full price at $200+ a tire for what Cathy calls the "Cheapest" tire available at that time. She also threatened that she is willing to go to the "Court of Law" to defend her position. hahah and I should get a Lawyer. This is the kind of service you expect from Kal Tire guys, exactly just that. Save your hard earned cash and please please go elsewhere. They are not in the business of making things right but in the business of taking advantage and making the most money in the most unfortunate circumstances of people. I fully regret even choosing KAL TIRE and will never ever, I mean ever do business with these scam artists again. Especially HOPE location with Cathy acting like she owns the company. Horrible to say the least. I have escalated this to the "Regional Manager" and I have zero hope of this being resolved. **update** Zone Manager Doug calls me back and says he decided to back out of his resolution with me because Cathy convinced him that I was wrong. He decided not to update me this information and wasted my time chasing him down. He has also admitted error by offering me a $200 credit towards a new set of tires but still unwilling to honor his original offer. Unbelievable **update** Doug decides to call me back and honor his original offer after multiple back to back phone calls, rude treatments and wasted trips to Kal tire. I am relieved that there is still some interest in fixing this but I don't appreciate that I had to argue and fight for the same resolution I should have gotten a few days ago. Doug may have understood me and is doing the right thing but Cathy from Hope Kal Tire... WORST SERVICE ever and believe me, we are not finished. I have been in customer satisfaction industry for over 20 years and that treatment was simply disgusting.
They took me in on a last minute double tire change great service and back on the road in 1 hour
Was requested to back in to speed up the process. No problem, was glad to see them eager to make customer service a priority. Super pleased, GREAT JOB Kal!????
Knowable
Fixed my tire for free on the spot! Top notch service. Update! Went back for tires for my truck. They took forever to get in (1.5 months) and they didnt even call. Dropping truck off was easy but then again they didnt call when it was ready which was kind of annoying. Id say if your gonna get service here be prepared to call, they should maybe get a nice secretary to do their calls.
Very helpful got what i needed service was great. Thanks
Needed to get a slow leak on a tire repaired. Made an appointment and the job was done well and for a very good price (about $30).
Great customer service???? MORE than satisfied. Informed, fixed and not oversold. PERFECT✌
After my original review, one of the managers there had called me and told me that for my inconvenience, they will not charge me mounting and balancing charges on my next set of wheels from Kaltire. I was like ‘great’, thank you. 6 months later I called My local Kaltire and they said I have no pending credit on my account. I called the Kal in Kenora and talked to one of the managers, Mr. T after listening to me said okay, let me set something up. Then he calls my local location and tells them something which basically means I am trying to be a free loader! I did not ask you guys for this courtesy gesture to begin with but promises are meant to be kept guys. This is sad and disrespectful, 70$ aren’t a huge sum, but disrespecting someone for it is pathetic. Original review which was a 3-star: “The customer service was exceptional but what I did not get was the option to change my wheels. I had bent rims and that just spoiled my drive from Kenora to Sault Ste Marie. They did tell me that I will get a shake but would I have been given the option to fix my problem then and there I would have ended up getting everything done there. I paid for balancing but now after a day I am paying for changing my wheels and mounting and balancing all over again. Which is kind of frustrating, I want to give 5 stars to the people but my problem did not solve which was the sad part.”
Kal Tire consistently gives excellent service!! Ozzie has been very good to deal with for the past several years and I have had good service and some free tire repairs at Kal tire's across Western Canada????
This place may be a bit busy but it's like that because people want their cars fixed here. Personally, they were able to save me some money. Be aware this place is "first come, first serve" so drop of your car in the morning. Thank you.
Great service from Ian
Probably one of the best service I had in a mechanic garage. I had a severe flat tire and arrived really late in the afternoon, but they were still able to fix it before closing. Really appreciated how kind the staff was. As a tourist, they even took some time to guide me where to look up to see beautiful places near the town ! Great price and you can trust those guy's for sure !
Very helpful I would recommend them.
I like Kal Tire but I didn't have a very good experience here as the staff seemed unfriendly. I ended up going to a different Kal Tire location as a result.
Good service and fast.
Amazing service- Kurt was helpful and provided great customer service!
Excellent service and super friendly staff. Also, their pricing for tire changes is fairly cheap.
Great service
Very friendly staff and they provided me with a free decent coffee . Can't complain about that . They got me in quickly and I was satisfied with the results.
I have always had good experience at this location.
Very nice place, clean, polite, and they had free popcorn.
Good service good prices
I always get great service from Kyle and his staff. They're knowledgeable, honest and fair, just what you need in a mechanic.
I took my car for appointment 3 o’clock August 6, 2021 the guy took it in the garage and told me my tires are not in the shop and he’s trying to look for them I told him straight out I’m not paying for the labour and not very happy and very disappointment so I make a complaint customer service is going to let the manager know and tell him my tires should be there The first place now appointment is made so he asked me to make the next appointment on Tuesday I told him straight out I hope my tires will be there and a time and I told him I was very disappointment pool service and I told him straight out I’ll take my business is a place else
I have been visiting this location for many years and have never been disappointed. Great people and great service always. Kudos to Kevin and team for showing pride and offering best service in town. I bring all my business vehicles here Sonny @. Chevron Kelowna
Kal Tire fixed my slowly leaking tire at no cost and were very fast and efficient (fixed within 30 minutes). I will be using Kal Tire from now on to change tires, rotate, and repair.
Awesome service, always taken care of
Had a slow leak in one of my tires and while a lot of mechanics were too busy to take a look (end of winter tire season), the employees of Kal Tires were able to squeeze me in for a quick fix. Not only was the service fast, friendly, and inexpensive, but the employees were very respectful. Being a young female with a BMW I am often taken advantage of when I take my car in for a fix (grossly over-priced), even though I am extremely knowledgeable when in comes to cars and repairs. Thanks for the honest repair!
Service !!! Can't say enough always the same great attitude. I bought tires there and get treated like gold!! Wish everything I own got the same service.. Balancing, rotation etc. If anything feels funky they are on it, immediately.. Im picky and they don't make me feel awkward . Oh yea they recommended Nokian all weather tires for our Rav4 .... I feel like jumping for joy, they are like a premium plus tires, way better than the old michelins. High fives to everyone there.. Just had to say something !!!
Always good service
Friendly great service.
It was like my first visit to Kal Tire and it proved to be the best visit and they gave a perfect customer service and they didnt took alot of time of mine , it was really quick service . Thnks Kal Tire ????
Professional service...even without any Air Conditioning! Employees deserve a Medal for staying Cool when their Store has Now A/C. Thanks for fixing our emergency flat tire!
Holy man AMAZING SERVICE staff was wicked friendly and nice location was neat and tidy had covid stuff all set up etc so looking forward to using them again for tires for other vehicle’s plus they went above and beyond for their customers
Amazing service, very impressed with the hardworking team at Port Alberni Kal
Fast
Great service and Trevor is amazing at what he does. Great job
We drive from Vernon to come to this location. Great service!
Experience has been going down hill for the last couple of years. No customer loyalty at all. I have been buying my tires & rims there for a few years now and love the fact they will switch them over for no charge. The trick is getting in. I called and have been told that "Sorry we do not make appointments for tire changes" so each morning I go in, drop off my car and it is never done at the end of the day. Today I was greated and told "Sorry you are 40th in line" Store had been open for 25 mins and the parking lot was almost empty?? Later today (3:50pm)I called just to see if the car would be done and I received another curt reply "Slated for 6pm. Sorry but you were 15th in line". Wait thought I was #40. Can't get 15 tire changes done in one day seems odd? I will try one more time tomorrow and if still not done, I will go elsewhere to buy my tires. Too bad, location is convenient but service is not so great.
Bought my truck tired there and happy with them the boys put me on to a type that they thought would do the job for and so far they are working out good. Coffee is always on and great
Always great service
Excellent prompt service. I booked my appointment and my vehicle was put in at the exact time.
Very quick with attention to detail. Excellent customer service.
This place is busy.The staff here are friendly and very knowledgeable.Very clean and the waiting room has coffee and popcorn and a tv to make your stay comfortable thanks
Got a flat tire in morning rush hour and they got me in right when they opened. They even drove to a different location to pick up a new tire for my car. Customer service was very friendly and helpful!
Friendly knowledge service, great people to deal with. My go to place for tires
Honestly I don't know how anyone can afford to buy tires from them
Lol no
Get your tires here, K Harley and the team replaced my flat in about 15 mins and covered the cost of the tire as I had purchased them from Kal Tire, great service.
Kal Tire is the only place to buy tires. The service is always consistent and I never feel pressure to buy the most expensive pair of tires. The sales reps listen to what you need and make recommendations based on what you need rather then what's good for them.
Great Customer Service!!
Had great service, quote was exactly what it cost no surprises.
They were great! We came in after worrying sounds coming from our car during a long road trip. They were very kind, efficient, and made sure we were good to carry on our way. Thanks for the great service!
(Translated) Perfect service. (Original) Service parfait.
On a recent trip to Alberta I got a flat tire on my Dodge dually. I limped into Hinton and went to Kal Tire. They did not have my tire in stock. They removed the tire. Put my spare on and put another on the old rim in case I had another flat. I was directed to a Kal tire that had the tire I needed. I was reimbursed for the tire I borrowed and was out the door with a new one. Total cost $45. Fantastic customer service.
I have a simple tire rotation scheduled today. After a 15 minute wait The technician came to me and said he was scared to strip my lug nut key so he would rather not do the rotation in fear of doing more damage than expected. I used my lug nut key myself to loosen the nuts and they did my rotation. They didn’t charge me and threw in a very nice Kal Tire Bluetooth speaker for my inconvenience. Great customer service and really handled the situation like professionals. They will surely get my business in the future.
Excellent service
I was thrilled by the service. I am from Victoria so I have done seasonal tire change in Victoria and I do mostly city driving. So I have planned to go Calgary for this long weekend with my friends and when I started from Victoria I have noticed that the car is shaking when ever I drove above 100kms. Since we don't have time in Victoria we went to Kaltire in Hope. I thought they might not do wheel balncing because I don't have any appointment. But the Customer service representative was so nice he understood our situation and took the car for wheel balancing. I was impressed by their service by the time I bought a coffee from near by MacDonald's my car was ready. They have done it in less than 30mins by understanding our situation. They have not even charged me anything since I have done seasonal tire change from Kaltire in Victoria, two months back. Because of their service this long weekend plan was not ruined. I will definitely use the Kaltire service in future again.
Excellent Fast Dependable Knowlegeable Service/ Staff Great Product Selection
Only place that sells Nokia best tire no matter what province you live in
Great, helpful, knowledgeable, staff. My tire changeover was quick.
Always quick, friendly service.
Good service
Always very accommodating and good prices but we've been lost in the shuffle there more than once and when you are from out of town and waiting for your vehicle that can be frustrating.
Great customer service and fantastic workmanship. Had my summer tires swapped for the winters on my Audi's performance wheels.
Great service
I needed a slow leak repaired. I showed up without an appointment about a hour or so before closing. They took my vehicle in immediately. Less than 25 minutes later I was on my way. The service was friendly, efficient and professional. And while I was there another customer brought the staff a gift. I don't know how you can get a better endorsement. Well done KAL Tire team! I hope I don't need your services often, but I am glad you are in my town.
Service is only good when you first by tires then you go down the list and staff is rude
TRUE PROS! BEST TIRE SHOP in Peterborough! Rita has been our contact for years and she is great! We buy all of our tires here for our fleet, they always give us great quotes on the highest quality tires and they are Super Fast and Super friendly. Customer service is amazing. Yes they are busy there (sign of a good shop) and sometimes you have to be a little patient to get your initial request in if your there in person, but I would never think of going anywhere else and I recommend them to everyone.
Good service Thanks
I needed some break work done on very short notice during a winter snow storm. Without hesitation, Cathy and her crew took me on and got me an appointment, even though they were booked solid. The work was quick and very inexpensive. If you want it done right, go to Kal tire. They do so much more than just tires. Thank you so much!
Fast and friendly staff.
Always good service and tires.
Always go here. Always. The service is unparalleled. They understand customer service and do top notch work. They'll even provide a shuttle if you need one.
Great service starting with my initial call all the way through to the till at the end. Polite, friendly and all around A+ individuals. I will definitely return.
The place was recommended by my bro as he really likes the prices and service. Very happy with my choice of summer tires, the service and the price.
Very good service and very accommodating
Great products, exceptional customer service; multiple dealings with them always get what I need without a problem
Great service and excellent tires! :)
Quick, friendly, got me fixed up asap. Even though they were extreamly busy.
Great experience found me a great deal on tires and rims actually cheaper than the dealer. I got some nice rims for cheaper than stock rims. Employees went above and beyond, thanks Kal tire Peterborough.
Called the store at 10 a.m. looking for help with a puncture in my SUV tire. The store advised a wait of approximately 2 hours. The staff were excellent, even though my tire was unrepairable they pulled out the spare, made sure it was inflated correctly, put in on my SUV and did so inside of an hour. They cleaned and dressed my tires, wrapped up my aluminum rim and got me back on the road, ALL with no charge! I normally don't review, but in this case the Kal Tire shop in Kingston deserves a big thank you. Thanks Dave and the shop staff!
Great guys checked my tires and the pressure sensors. Very quick, efficient and great tonask questions too.
Had a blowout on the way up to Marmot. Limped the vehicle into Hinton on the doughnut. Kal tire gave us quick service st a reasonable price. Thanks to Kal tire Hinton.
Kal Tire in Hope was amazing. We stopped in with an issue after driving over a large muffler, in Manning Park. 10 minutes, problem solved!! Thanks again guys.
Fast service
They are so helpful. Flat tire emergency. They fit me in and set me up with a new tire and I was on my way pronto! Thank you Kal Tire professionals!
Great service thank you Erika
Always great service
Huge shout out to this Kal Tire location!! My cube van broke down in Hope on our trip back to Kelowna and they pulled out all the stops to get our parts, secure our tow, and take us in last minute.....they repaired my truck in record time and we were on the road in half the time they said! Very reasonable and great service. They knew we were from out of town and didn't take advantage! We had a quote from another co. in town and Kal Tire was half the price! I highly recommend this business!
Trevor is very knowledgeable
Called to get a puncture patched on my car at 13:00 on a Friday afternoon, customer rep told me to come on in. Was out with my tire patched up by 14:45. That's awesome. Best tire shop in Peterborough.
Excellent
I came in to get a flat tire repaired, and they had the tire repaired and me on my way within 15 minutes. Couldn't have asked for a more seamless transaction. Excellent service all around.
The Kitimat Kal Tire store has the best customer service, every visit for me has been exceptional, I've been going there for almost 3 years. They focus on tires and wheels now and I highly recommend them, definitely 5 stars.
Noticed a leak in my winter tires that was installed at the Grande Prairie store on my drive to Fort St John. Popped in, they were fully booked that day. Despite that, they accommodated me, gave me a shuttle service to my destination. Leak was fixed and I was a delighted customer. 10/10 would recommend. Absolute Rockstars.
Friendly helpful fast staff I wouldn't go anywhere else
Great service, fast and friendly. I was from out of town. Highly recommended
(Translated) hjj (Original) hjj
Good customer service! Always had a good experience here
Always trouble to find your tires when you get there ......needs to reorganize their system ....too much waiting
Really happy with the service I consistently get from this shop. I originally went to store #680, the one on Leckie, since it is way closer to my house. They were extremely difficult to deal with, forgot about an appointment I made, twice, and were rude to me on multiple occassions. I will ALWAYS drive the extra bit to this location on Kirschner. They are knowledgable and respectful, and they always do their best to get me driving again as soon as possible. Keep up the good work guys.
Great staff, very helpful and did a quick and good job.
My Problem was finally resolved.
I have always had really good service here. Be sure to call ahead to make an appointment. They are usually pretty quick when you bring car in next day to get tires retorqued. The parking lot can be a bit full at times and would prefer the hours were better on weekends and in evenings.
Stephanie is the best. Professional, organized, knows the business and very pleasant. Unfortunately for Hamilton she is only here temporarily and will return to Cambridge location.
Not always the most organized, not very responsive on customers time.
I am from Edmonton, and in August 2019 I was on my way down in my FJ cruiser from a 10,000 km trek up to Tuktoyuktuk and the Arctic Ocean - BRAND NEW set of Cooper ST MAXX 28tires from a local edmonton shop called "trail tire" (horrible tire shop... by the way) - Took a staple in the tire on my way down from the Dempster Highway and was filling it using my on board air compressor - knew my patch would be only temporary. Stopped in this FORT ST JEAN KAL TIRE, told them my situation, and the gentleman (I cant for the life of me remember his name, younger fellow, shorter/almost shaved head if i recall... Chris maybe?) waived the 40$ patch fee and patched it for FREE to get me back on the road. Had no other shop to go to, didnt even buy my tires from the brand (in fact Kal Tire doesn't even carry Cooper) And yet he got me back on the road, for free, and FAST. I want to thank you. And I hope the shops here in Edmonton that carry the Kal Tire Banner are as solid as this shop is run - thats honesty - knowing i was desperate they could have charged me anything and Id have paid. Thank you. And bonus, thanks for the little orange pouch to hold my lug nut key.
Great customer service, very knowledgeable, with quick service.
Great service!
Got a flat tire just outside of Hope- drove in Kal Tire even though it was closed in hopes of lowering the call out fee. We got there, still on hold with the 24/7 line, and Ian and Cathy (manager) turned up. Not sure what for- but what they did went over and beyond their job descriptions. Not only did they help us change our tire (that had just been put on yesterday) but they put our summer tire back on the rim instead of using our spare tire- and gave an indication as to why our brand new tire was flat, and contact details to give to our original shop. Thank-you, immensely, for turning a stressful situation into a great act of kindness we will be sure to pay forward.
I received excellent service and I will definitely be going back to this location for all my future tire needs. Curt was great too.
The gentlemen at the front counters are always friendly and polite. I feel they communicate everything to me very well.
Fast hassle-free replacement of worn out, leaking, UHaul tires. Thank you Kal Tire. (And beware of U-Haul, North Vancouver. They told us tire had been low but was checked and was fine. Not!)
Great service. Friendly staff.
Can be better
Great service as usual.. Quick this time, which is usually their small downfall.
Impeccable treatment! Kwik and easy.
Fast service with great price on our new tires.
Just moved to the Kamloops area and was looking for a Kal Tire branch to replace my old location in the Lower Mainland. Took 2.5 hours for an oil change and new winter tires. No big deal, I'm a very patient guy. When I got into my 2016 truck 2 of my dirty summer tires were put in the backseat of my crew cab on brand new material seats with no bags on the tires... I moved the tires to the truck bed of my truck which would have been the optimal place for my dirty tires. I wouldn't have put those tires in the back seat of my worst enemy... I got over those 2 issues. I came back later that day to get my lug nuts re-torqued and when the technician asked for my wheel lock, I couldn't find it. I left it in the cup holder that morning for my tire install and it was nowhere to be found. 20 minutes of running around by multiple employees and a technician came back and said a wheel lock key was found by another customer in the parking lot and he thought it was mine. It was mine.. The technician obviously left it on my tire and it fell off as I drove out of the parking lot. Words can barely express how disappointed I am in the service I received at this location. I have worked in sales and service for many years and consider myself a very patient guy and give everyone the benefit of the doubt but this well exceeds the threshold of error I am used to. I really hope I can give Kal Tire another chance but I certainly won't be back to this location. It has taken a lot for me to post this review but I feel a duty to inform of this atrocity I experienced today.
service was great. no issues. and they did exactly what they said they would do for me. !!!
Excellent service and reasonably priced. Wait times were slightly long but justified because its peak tire swapping season. Brad and Steve, however, were great. Really friendly, very helpful and excellent conversationalists.
Amazing quality and service as expected
Stellar service all around !!!!
Had a leak in my tire and they took me right away. No charge! Friendly knowledgeable staff. Will definitely be going back
Matt and all his staff are wonderful and accommodating. Love this business and can’t say enough good about them Always quick to get me in and out. More than fair, great customer service!
Great place to get tires. They fixed our flat right away! Good customer service.
Great service!
Took my Tesla Model 3 to get my winters on. They are experts, friendly and helpful. Took not long to do the swap and I got to enjoy delicious coffee while I waited.
Amazing customer service! ALEX is the BEST! Quality work. Thank you for making having a flat tire a pleasant experience.
Hands down the best tire store in Port Alberni!!! Love these guys!!!
As a long time loyal customer, Kal Tire continues to exemplify top level service, value and staff
Great service
I just call to find out if they have tire for my travel trailer, and the lady on the phone was very helpful, and super nice. I will be in tomorrow to have all my tire replace, just to be sure that I make it to Alaska and back to home Florida. Again thank you for helping me.
First time as a customer and the experience was fantastic from the minute I walked in the door. I’ll defiantly be coming back!
Great service.
They were quick and nice. Much better experience and way quicker then Kirkland Lake Canadian Tire. Practically 5 star service.
Freindly helpful staff. Good selection of tires.
These guys are great!
Great service! Will definitely be back ????
I was on my way past Kamloops towards Peachland on the last leg of a 2,200km in 2 days trip when my front right brakes started making a noise. Your shop waa on my right. I pulled in. Talked with an employee, was told a technician would be right out. I hadn't even sat in the comfy chair before tech MASTER Marc came to greet me. He had my issue diagnosed, repaired and I was on my way in less than half an hour. After not sleeping for 2 days, my VERY long trip and trying to get home to my babysitter and young children, Marc was my saviour. To have peace of mind for the last 2 hours of my drive was PRICELESS. Fan for life.
First I took my vehicle to OK tire to get my out of province inspection done. They told me I needed to fix my rear brakes, reverse lights, a transmission mount, and put in washer fluid. I bring my vehicle back to them a week later with all the above things fixed. They told me their only tech was in the hospital...so I take my truck to Kal tire to get it inspected there. Kal tire tells me that I need 8 other things ontop of the things I already did, and wanted $1266 to fix everything, plus the $126 inspection. I asked them to show me all the things that were wrong. The mechanic couldn't prove to me that anything was worn or damaged. I fought with the store manager for half an hour until I finally just asked to have my key back. They kept the truck for another hour and a half. When the service rep finally came back with my key and file, they wanted me to pay them $126 or I wouldn't get my key. 3 other reps stood by me so I wouldn't make a scene or bolt out with my key. So they basically lied to my face about these repairs, then bullied me into paying the inspection fee. Went back to OK tire and they passed my truck. They found none of the problems that Kal tire did, and passed my truck as is. Kal tire are scammers!!!
Super friendly staff, very helpful and fast
The best experience i've had at kal tire in kamloops Mount paul way, they helped me find a tire i needed in matter of minuites and fixed my tire before the tire shop closed and very much had patience and courtesy- thank you kal tire in kamloops mount paul way
Fit me in for an oil change on short notice, great service and personable staff. Highly recommend!
Numerous mistakes and damage. Brought in my vehicle for tire change over and burnt out headlight. They changed the tires. Chipped the hubcap. Forgot to do the headlight. Left the inside light on so the battery died, and my radiator was leaking and it wasn't when I dropped it off.
Always have excellent service when I bring my vehicle in!
I went to Kal Tire to get my winter tires put on. While they did that in a quick time frame, when I went to pick up the car, on my receipt they told me that my brakes would need to be changed asap as there was only 3mm left on the brake pads.. As i know someone who could do this for me, I went out and bought all the parts to get the brakes fixed, only to learn that the brakes are still just fine and have much more than 3 mm left on them . Very upset that Kal Tire is so sketchy and would tell customers that they need work done on their carsthat doesn't actually need to be done!
Nice garage
The sales person Cole was polite, and courteous over the phone and in person. The competitive price he quoted me was the one I paid. The installation was done quickly and I was free to enjoy my Saturday driving around on safe new tires. When I went back for the re-torque it was done in minutes NO waiting! I'm going back for any future tire needs and telling everyone else to do the same.
Great job getting my tires done fast.
Had a slashed valve stem. Called at opening time on a sat morning. He shuffled his callout crew and took care of me before all his big jobs. Thanks guys! Service guy was good too.
Just got ripped off at Kal tire Timmins Had to change the wheel nuts because they were swollen
initial visit was good, problem solving skills lacking: had my new tires put on the rims and tires balanced, on my way home ( a 45 minute drive) steering wheel was shaking. Called to have the tires balanced again, so far all good, sometimes things happen. I made the appointment because i have a busy schedule drove 45 minutes and was 10 min early only to hear they were running an hour behind and i had to wait. I'm coming in for a second time so you can fix the problem that you created the fist time and now you have me wait an hour? no thank you, I will bring my business elsewhere.
Honest and friendly Staff
I recommend this Kal Tire over any other tire shop in Kamloops. I have been to them all over the last 20 year of driving and I have had some pretty ridiculous experiences. Every time I go to this location they are prompt and honest and always knowledgeable. The best part is that every time I have ever gone there with a flat they get me in right away and they fix the flat for free (this time being a screw). Literally no charge for 30 minutes of their time. Just thought I would share because I felt that their superior service deserves some recognition! Five Stars
these guys are amazing fast and on time
Fast.
Professional friendly service. Always gets me out of a bind. I bring my work and personal vehicles here. Thank to the great guys for always working hard!!
Great service both fast and friendly. Great if you purchase your tires here as everything is complimentary after (tire changes, flat repairs etc)
Good service ask for Dave
Always had great service here. I have been going to this location of Kal Tire for many many years and a few different vehicles. I recently had a battery changed out, and once again , service was great and done in a timely Manor. I would recommend this location.
Good customer service, happy with my visit!
Have had amazing experiences both times I’ve used Kal-Tire. As a girl with limited car knowledge at best, the guys at Kal-Tire have been super helpful. They explained different winter tires to me and helped me choose the best tires for my needs, and didn’t pressure me into buying tires. And when my valve broke they were super speedy in changing it, and did it for a very reasonable price. They answer all my questions and don’t make me feel bad for asking what are probably dumb questions. Would highly recommend!
Professioal, knowledgeable & efficient & courteous!
Good service. Quick and easy (for me) repair. Within the estimated time.
New tires at the best price possible! Loved the service and the staff.
Hobbled my old car into Kal Tire today. I had used them before - had a good experience - but had a flat and it was the closest place. Couple of the guys dropped what they were doing and put on the spare gratis. I appreciate that kind of service. Thanks!
A warm welcome, and quality and timely service was what my spring tire change was again this year. Highly recommended.
They took the time to ensure my safety - it caused them to run a few minutes late shutting down that night but they did it with a smile and took the time to do it right ! Thanks Aric!
Best Kal Tire anywhere. Period. Awesome place to go for tires and repairs. Quick and competent.
Kal Tire were awesome when we had a problem on Saturday while visiting Kamloops. We called and were told to come over and they would take a look. Less than an hour they later they had diagnosed the issue, had a part sent from Ford and our truck was ready to go. Truly appreciated the great service!
Bought new winter tires and rims, but they didn’t bother them selves to put sensors in my wheels now my car is showing low air pressure tires all the time, I spent around 1400 CAD and when I went back there they told me that I need to book an other appointment and pay more to get this done. For me I had a bad experience and I don’t recommend this place, there is so many other choices to get your tires done in GP
Very helpful.
They are very helpful and quick. The warrenties they off are outstanding.
Motorhome sat for 3 days before they notified me that they wouldn't repair it. Not happy since I'd already spent a lot of money on other maintenance.
Always great service. The waiting area is comfortable. And, they provide tire storage. That was oh so helpful for this past condo dweller. Thanks!
A real rock and roll atmosphere. These guys get it done.
Great service they fix most flats for free if tire is still usable
Great people and service! Super quick and convenient.
Very happy with my decision to purchase two sets of replacement tires from Kal Tire.
Thanks, so much, for your assistance on November 18, 2016. We experienced a flat on a dual-axel car transport trailer 40 KM north of Fort St. John heading south to town. You acted above and beyond - in our minds - to contact the RCMP on our behalf who attended the scene to slow traffic and give your able technician safe space to change the tire. We appreciate your kind assistance. Best wishes to your tech who had us back on the road in seconds!
Great guys . Honest . And if they make a mistake they make up for it 100%.
Competitive pricing and good service. They started on my car before the the appointment time and were finished ahead of the estimated time, left my car clean as well. Work done correctly the 1st time. Always a pleasure.
Great staff and they go out of their way to ensure they have satisfied customers.
Trevor provided excellent, personal and friendly service. All work was explained and completed on time as promised. Highly recommend.
Outstanding service. I can't say enough about the Service we got. From the front end to the technician who fix our tire. Outstanding.
Been going here for years. The staff is awesome!
Always a great experience. My tires are on life warranty here. Bought them a year ago. Just brought them in for a leak (seal) which they fixed. I’m watching them with my car right now and he seems to be cleaning my windows for free hh
I was only visiting GP for the weekend from Edmonton and got a bulge in my tire on the way there. Kal Tire didn't have my tire size however; Chris (at the counter) called everywhere in and near GP to try and get me one. He went above and beyond and deserves to be recognized for his exemplary customer service. It is the first positive experience I have had with the company in years. The other franchises could learn a lot from him in creating a positive customer service experience. Kudos and thanks again for trying!
Friendly and professional
Great service and super fast. Clean front room and very knowledgeable staff.
Never trust these people. They say they have changed the parts but in fact they just clean the old one and tell the customer that they have done the job. My car is damaged because of this. Showed the part to other mechanics and they said the part has never been changed that is why it is worse than before.
Thanks Kevin
The team at this location really went above and beyond to provide excellent customer service. Our car was towed in with a flat and they did their best to call around and try to find a match for our car's less common tires. The team was so friendly and did a great job getting our car back on the road as soon as they could.
Great service! We bought winter tires for our daughter and they took time to explain to her as a new driver everything she needed to know in a friendly and helpful manner.
Fast friendly service at this location. I had a flat tire that I needed to replace as soon as possible. They fit me right in and had a tire that was the correct size for my vehicle.
The folks here went above and beyond for us when we came in to fix a flat. The service was out of this world, the nicest and friendliest staff you’ll ever meet! Thanks again for your help, you’re the best!
I've used this Kal Tires services for the past 5 years and I've never doubted their work and always received top quality service. Their previous management team was prompt and provided valuable feedback and quality service, and the team they have there now has not changed the service I recieve. Always reccomend them to family and friends, and wish I had a mechanic team like them in my new town.
Best place for tires
Brought a loose tire here because my van got a flat tire Saturday afternoon. Was apprehensive initially because they expected to be 1.5 hours to repair but got a message less than an hour later saying it was done. Even loaded it in my vehicle for me. Very happy with the professional service.
They will retighten my nuts, check my air, and fix a flat on the spot! Great service!
On my way through with a load for the Yukon one time, had trailer tires retorqued. The fellas came out and did it I was back on the road in less than 10 minutes and they didn’t want a dime for doing it. Great service and a good bunch of people.
Excellent customer service. Quick and efficient. All around a great store and definitely will come back again when I need to.
Great service, knowledge and friendly staff!
Good people good place to get your tire work done. Main East Kal Tire. Excellent.
Our family farm (Topsy Farms) really appreciates the service Kal Kingston gives us.
Always the best!!
they crack your windshield denies it and make up false story to blame it on you very dishonest people
Not satisfied with the given service. Customer service is not explaining what’s going wrong with the vehicle, just asking for the payment and receipts. Yesterday , I bought new snow tires for my car and before that they had to do an alignment check on my car. After three hours they had installed the tires and gave me the car and when I drove, I found out that the steering wheel was titling toward the passenger side and my car was pulling towards passenger side, I had never faced this problem with it before the instalment as it was a brand new car. So, I went back again and I had to wait for about an hour and a half for them to adjust the alignment during which I had to repeatedly call them and ask if the procedure was done as I was getting late for work. I spent almost an entire day getting my car fixed which was actually a matter of only an hour and I had to pay again for the alignment. They should have done that along with the instalment of the tires at the very first time and not made me wait for an entire day as they didn’t fix it at time installing the tires. They wasted my time as well as money. I am highly disappointed with the service provided by Kal tire Grande Prairie. 10744 117 Ave, Grande Prairie, AB T8V 7N7 Even now the alignment is not properly done after paying a hefty amount. Facing same problem again.
Tires needed to be rebalanced,in and out in less than a hour...awesome service,thanks again!!
The whole staff are very friendly, willing to go the extra mile to get me my tires and wheels set for winter. I would definitely go to a Kal Tire before any other store because of the great customer service!!!
Went in for a patch on a tire, they fixed it up and assessed all of the other tires, brakes etc. And charged us nothing! Super friendly, great storefront, definitely will be back!
Very efficient and polite service.
Good
Used to be great but customer service has just declined over the years. Bought many sets of tires over the years but no more.
They will keep you waiting for an hour and let you know that they are not available to service your car!
Friendly staff and great service. Best customer satisfaction I have received for my tire needs thus far!
Great place and service
Excellent service. Would do business there again.
Extremely fast service every time I go in there I love going in there they're nice people did the sales guy he fix me right up needing a PO number for Gordon Food Service they got a tire on my trailer and no time it was really nice of them can help me out around closing time thanks Kal Tire
5 star experience - all around! Thanks!
In desperate need of fixing a tire with a screw in it for a road trip the next day, these legends came through with a quick fix for me.
Had two tires fail on the highway on my super B. Brandon from Grande Prairie did an excellent job of communicating with me so he would have the proper equipment to get me rolling again, as well as keeping me informed as to his ETA. Probably the best road side assistance I've received yet. Thank you, Brandon! I really appreciate your hard work and professionalism.
The guys here were extremely helpful! I drove all the way up from windsor for the weekend with a vibration in my steering wheel and they took care of it for me quickly and balanced out my tires and I can now make it 7 hours back home with peace of mind! Highly reccomend these guys! Very quick, polite and professional!
Always awesome to deal with free flat repair and didn't charge me 8 dismounts when switch rubber from one set of rims to another , also warned me about my brakes but didn't try and sell me anything I didn't need
Sean was incredibly kind and knowledgeable! All the staff are very friendly, and patient when it comes to teenagers having a flat ???? Thank you! My go to spot from now on.
Kyle and the staff were friendly, helpful. Went above and beyond with their customer service. We have used kal tire out west for years and now that we live in Hamilton, we are happy to know that excellenct and efficient service is carried through to this end of the country. Kyle found and solved a problem even other kal tire's couldnt. We will continue to come here from now on & maybe even convince the rest of our family to do the same.
Good place to buy tires
Had a slow leak in my rear tire. Dropped of my vehicle at 8:30 am. Left. Text an hour later saying car was ready for pick up. Staff was super friendly and didn’t charge me for anything. We talked about brakes and rods and some repairs and it was very non pushy. I am not a car guy and it was refreshing to not feel hustled like I do at a lot of other places. Super impressed with the staff and service and will 100% be bringing my business back. Ps. I even made a comment about another establishment and my sales rep went so far to defend them and educate me about the problem that had occurred. Class act.
Loved it!
Love this place, if you need front end work, tire storage, or brake work, give them a try! They won't disappoint!
Staff at this location went above and beyond to help me when other shops couldn't or said they wouldn't. I was in a pinch and they brainstormed and gave me a couple of options to solve the problem. They came through even better than I expected. They did great work, and quickly. The prices were reasonable and nobody else was able to store my all-season tires for less. All the staff I encountered were friendly. Enjoyed doing business with them and I'm sure I will be for years to come.
Love this joint
I've bought all tires here in last 15 years. Great service, polite & friendly staff& latest visit perfect example: booked wheel align & rotation. Described issue at checkin& got msg 1 hr earlier than expected..."Wheel alignment NOT necessary". Balanced & rotated..problem solved. THANKS KAL TIRE @ KIRSCHNER FOR NOT DOING WHAT DIDN'T NEED DOING!!!????????????
Line ups are long and when suv done wasn't sure if I had to go line up again or go outside and ask guys where my suv was for pick up, kind-of icy outside for someone who is unbalanced and on LTD. Plus guy didn't write down what could be looked at? Yeah I'm confused.
Showed up in a hurry and they were very quick to take my information and get me on my way. When I went to pay he asked if it was a personal vehicle or company. It was a company vehicle so I was not able to take advantage of the personal tire repairs are free! Great place. Highly recommend them.
I noticed that someone drove my vehicle before getting all my brakes replaced and after. Which of none told be about what the second visit to Kal Tire was mentioning. ( Due to me still hearing a squealing noise ) Correct me if I'm wrong but aren't the before and after drives put in place for the safety of the customer before they leave? To hear and feel when something is off? Not for a joyride. I found it odd how I left paying for one problem and was told there's another the second visit. You'd think if there was anything to be brought to my attention, it would have been on the first visit. Not to mention both guys on separate occasions ignoring me and making more eye contact with my boyfriend than me. One was on a cellphone and the other said he'd text me information on the price point and left me waiting until the next morning before getting back to me. As well as the lack of respect for driving customers vehicles.. Being told that the wheel bearing and ball joint should be replaced as soon as possible. While seeing this kid take it for his before and after joyride. Driving it over the speed bump with no care made me uneasy. I had no sound before when I turned my steering wheel and now after the brakes have been changed out there is. And being knowledgeable that's a sign of the wheel bearing and ball joint like what the other guys said. But I'm not a fool and something about this is fishy. I'll definitely be taking my businesses somewhere else in the future.
Took a tyre in for repair,told me it was irreparable and needed new tire but they don't sell the same tyre so could give me a price on a full set,took the tyre to a different garage repaired it in ten minutes no problem.obviously tried to scam me into spending my money on a full set of tyres won't be getting my custom again
Very nice to deal with
Great experience getting my snow tires put on. very friendly, organised and good service!
Very friendly staff, got my tires changed super fast and were quick to let me know when they would be done. I will certainly go here again.
Best service and price in town.
Got a flat about 15km outside of town, arrived about 30 minutes before closing. They could tell I was upset and concerned and they helped me get back on the road with a patched tire. They were super friendly and helpful. I highly recommended this establishment.
Great customer service and quick in and out . Depending on what your need is
Great location - friendly staff. Rubber prices are exactly on-spec with a half dozen other locations I checked. I have trouble getting certain tires fitted and aligned with custom vehicles - but this is now the second Kal Tire location I trust to put rubber on my metal. Hands-down picks: Winter: Nokian WRG's | Summer: Potenza RE71R = Bridgestone FTW.
This Kal-Tire location fit me in within an hour of closing to repair a flat tire. Friendly, fast service, and a super reasonable price. I really appreciated their help when I was in a bind!
AMAZING!!!
I should preface this by saying I spent 2 years getting all of my work done at this location. Oil changes, brakes, other maintenance, I let these guys handle it. I've always been happy with both the price, and the level of service from the front staff as well as the mechanic. My last visit was not as nice. I'm told that there has been a change in policy, where paying for an oil change very literally means, "an oil change" and nothing else. Nothing on my car was checked, as confirmed by the guy who changed my oil. I'm told this was an error on his part, and that there are still a few basic things they should check (front end and coolant I think). I get in my car, and the first thing I smell is burnt clutch; not happy. The front sales person I speak with isn't really addressing my concerns, and brushes them off as, "we've never checked on anything but the oil for a basic oil change". Even down to the little sticker they throw on your window, they tossed it on halfway into my line of sight, at a 45 degree angle. Just felt like a really bad experience. To me, this warrants a no-return, 1 star review. It's not cheap to have Kal Tire change your oil, but I've always put a lot of value in the fact that someone knowledgeable is going over my vehicle. Without that, I see no reason to spend more at Kal Tire vs. a quick lube outlet. It should be said, for $30 you can have a full check through done the way they used to, and had that been presented to me before-hand I would have paid it. What has made this into a 3-star review was the manager. After the front sales person saw that I was unhappy, she handed it off to the Manager who handled it really as well as he could. He apologised, acknowledged that the guy should have checked a few other things during the oil change, and then offered a free check-through when his mechanic was back in the shop. He has since followed through on that promise, and gave me a call when a spot opened up.
Thanks to Brandon from Kal-Tire, who very kindly re-torqued my new tires while he was on a service call for another company in the area where we were both working. That's great service!
Amazing service from Jason and staff. Ended up in a bit of a kerfuffle when driving back from Alberta and a pot hole ate two of my tires. They went above and beyond to get my car back in working order, when the garage it was brought to was overwhelmed. Thanks to their kindness and exceptional customer service, I will be leaving tomorrow as scheduled. Thank you again!!!!
Great service, very quick and affordable. I recently had some loose tires swapped (meaning my car was not required to stay) and the attendant was accomodating and helpful. It was also the cheapest of all the tire places neaby, and I feel good about the work that was done. Only complaint was the nightmare of a parking lot, I almost couldn't find a spot both to drop off and pick up my wheels. Very tight and cramped, and busy around this time of year.
Great service pulled up They took me in immediately repaired my tire I was on my way in 15 minutes good job highly recommended...thanks guys
Prompt and courteous service with reasonable pricing. All I have to do now is wait for snow.
Needed a battery after getting my car boosted they were great to fit me in asap changed my battery in 15min, week before that I had them put my snow tires on. I love their service and that I didn't have to go any time at all without a vehicle. I will only go to them where I know I will get 5* service.
Was able to easily book an appointment online. Work completed ahead of schedule and friendly service from the mechanic and front office representative (Steve).
My buddy and i went. Service was great. I listened to a tech talk about tires and the rotation buddy was going in for. They were very friendly, knew a lot about their field of expertise. Seemed to be the most affordable in terms of labor. Lots of parking and i would totally recomend this business to everyone who wants an honest quote and great service. Call the guys at KAL tire. Im sure you wont leave disapointed.
Consistent. Professional. Punctual.
Good place friendly staff and have a shuttle to get you to where you need to be.
Got a flat on my work truck and needed tires. Kal Tire had my type in stock. I towed the truck there and it was ready at the end of the same day. They got me back on the road and my business didn't miss a beat! Fast ,professional ,service oriented. I highly recommend Kal Tire Kenora!
Great service, more than exceeded our expectations.
Every single staff member is always helpful, they give great service and no matter what the problem is, they are happy to help. Many times go far beyond customer service. Would never buy tires from anywhere else.Can always count on them.
Not pleased that I was recommended new rims for $600 when I didn't actually need them. Went to tire pro and he told me the rims are fine, they are just rusted and to go save myself some money and get hub caps. GO TO TIRE PRO PEOPLE! they will not rip you off and they are locally owned. Kal tire also has an employee who works for them who use to beat his ex wife with the kids in the house. And I highly don't support that.
Had to get air in my tires. Fast friendly service
So I made an appointment to have 4 tires put on rims. The appointment was for 11. I was 5 min early. I had one tire from another car being used as a spare. I was the only costumer there when I arrived. I went for a walk with my dog for an hour and came back expecting to see my car done. It wasn't. I waited for 45 more minutes and then I was asked if I had the lug nuts for the proper rim as the spare took different lug nuts. I had forgotten them. So I asked if the spare could be put back on so I could swap it when I got home. After another 10 min I was told the spare did not fit the car and they could not put it back. I live 5 min away and had driven with it for a year. My only option was to have new lugs sent over from Napa. It has now been over 2 hours and I am still waiting for my car. Very disappointed with how long this is taking. I have been to other Kal tires in the past and was very satisfied but this time was a joke.
I had a great experience here. I felt my truck was looked after really well and they were interested in saving me money.
Dealt with Steve and Sabrina! I had a 10/10 experience. Steven helped me pick out a set of brand new Continental tires for my Mercedes. I love the tires they drive like a dream! Steven was extremely pleasant and patient throughout the entire process. I didn’t get that pushy sales vibe that I would get from other places. I came back today to get my wheels retourqued and was helped by Sabrina. She was also extremely pleasant and personable :) All in all - great experience from you two! I’m definitely recommending you to my friends and family and I’ll be back when I need another set of tires.
Good customer service
Wonderful, helpful staff and great value.
Great customer service. Overall an awesome experience. Recommended to all.
Great experience
They did really good work on my truck. Super friendly staff as well.
This place is amazing , staff is really friendly and got my winters on the same day. Right during the snow storm! Best service!
The place must not like business as soon as they answered the phone they asked me to hold a moment and almost 10 mins later it automatically sent me to a free line or something twice during the 10 min wait and each of those times picked up and just placed me on hold. Guess I will go elsewhere to get my tires
Staff were super friendly and professional. Prices are great with no weird upselling or sales tactics. Just straight forward good value and good work. Very happy with my tire purchase, they have the best selection and prices around from the 4 quotes I got.
Cutting corners cost everyone a fee seconds.. Speculate the finished product.. After three visits... It was just a pin hole..still no fix.. Its time for an inflation at your local air pump..no need for that..
Excellent and knowledged staff, incredible service, also cheaper than other car shops
Fast friendly service
Always feel I'm treated fairly and get good service.
Was through PA the other day pulling my travel trailer. I had a problem with my truck wheel nuts , they we're possibly over torqued at one point and I couldn't get a tire wrench on 2 of the wheel nuts. I popped into KAL tire and Curt ? I believe it was .?. was able to change them out quickly and conveniently... This is the second time in the last 2 year's that I've had the PA KAL tire do work for me. Always a positive experience. Thank you so much.. Hope not to see you next time I'm through lol..
Awesome place. Fill your tires professionally and quickly for free. They've provided the best service for tires, brakes and alignment in Kelowna ; competitive pricing and awesome staff. 5/5
I love the free flat service so much that i always buy my tires there. They had a great recommendation for snow tires and i will be a loyal customer.
Great products, great customer service, really impressed. Thank You Kal Tire.
Tires!! Best spot in the place is the dungeon!????????????????
I was on my way back to the lower 48 from Alaska. After stopping for fuel and a bite to eat, when I got back on the road, there was a bad vibration. I pulled off at a roadside area and ran my hands over the tires. Both rear tires had the belts shifted. I put the spare tire on the worst one so I could make it to the nearest big town (St. John Canada) at a slow speed. I was in there at 9 AM and they had me out by 11 AM even though I did not have an appointment. I only give 4 stars because the tire tech's did not read the notes at the bottom until they had changed both back tires (leaving the worst rim on the ground instead of it along with the existing good tire put back in the spare tire carrier). The notes said to move the back left to the spare tire carrier and change the tire that was in the spare tire carrier. They then had to remove the bad tire from the spare tire carrier and put the good spare tire on the better rim and remounting it in the spare tire carrier. I was in a hurry, they were busy and I wanted to get back on the road home. I will have to get the tire and rim situation taken care of at home.
Friendly, Fast, Great Service. They made my day! Thank you so much for all that you do for your customers!
The tech went beyond what he needed to do. You receive excellent service and the staff is beyond friendly.
Everyone at Kal Tire is polite and they work hard to get your car tires installed quickly and have you on your way again.
This KAL Tire is great. We found that we had a deck screw imbedded in one of our tires. We had to get the tired registered before going over the Rockies. The staff was very professional in getting us on the road again.
Very informative and helpful
Looking back on the invoice from July 2019 I noticed an odd detail in the notes. "Vehicle is not safe to be driven" due to the rear brakes. I'm curious as to why my keys were handed to me and I was allowed to drive off without verbal warning - especially since I had mentioned I was on my way to a wedding in Alberta. I had stopped in to have the brake pads changed and the mechanic, a rather stubborn and grumpy fellow, said the calipers were seized. I asked to try and work them free and was told he'd do his best. When getting to Kal Tire to look there was no rust penetrant solution on the surface rust around the calipers and it was apparent he simply applied pressure and decided it's easiest to just replace the calipers, which happens to add to the invoice substantially. I explained I was on a tight budget and in a hurry so to put them back on and I'd do it myself when I was home from the trip. This frustrated the mechanic and I overheard him speaking negative remarks about me in the garage from the front reception area. Not very professional. The main reason, other than budget, I didn't have them do the calipers/pads is I didn't appreciate his attitude and poor customer relation skills. I lost trust in his ability when it was clear he didn't even try the basic tricks, even if ineffective and mostly to humour my request, to get the calipers to release. Kal Tire has always been my first go-to location for any brakes/tires needs when I didn't have time or the tools to do it myself. I'll never be stopping at the Hope location again and am now hesitant to trust Kal Tire in general with my vehicle if they keep members like him on their staff. I was charged an hour shop rate to be insulted and allowed to leave with a vehicle that was "not road worthy". Be careful of this location.
Always excellent customer service!!!
Good service
Amazing service. Had brake issue driving from Calgary to Vancouver. They test drive car, put it up on the hoist and made a minor adjustment to brakes at no charge, and would not accept payment even when offered. Old School hospitality. Just amazing. Peter
Amazing Service Right Away! Had a nail pop my tire on my long commute to my night shift, didn't want to take hours getting home, so went over as soon as Kal Tire opened and was immediately serviced and about to get on my way in less than a half hour! I got the bill, free! The gentleman stated, I cannot be liable for someone else's stupidity lol
My tire was completely flat. I dealt with Andrew who was very helpful, got me an awesome price to fix said tire. They fixed it fast, and it's still holding up well. Went it to get the tires torqued and everything is still good considering I went in about 2 weeks ago!! Really appreciated the service and pricing!!
Picked up some new summer tires from Kal earlier this year. Went to put my snow tires on and a number of the lugs were seized and so over torqued they couldn't be loosened with 350lbs. Good thing I didn't have a need to change a flat on the side of the road, otherwise I would have been stranded.
They had a reasonable price on trailer tires
I was at a gas station in the morning filling up and noticed a scrape in the back driver's side tire so I poked it and discovered that it was actually a large hole. This deflated it entirely but luckily there was a Kal Tire across the way. When I got there the guy told me that they didn't have the tire but they could order one . At this time I'm out a tire and a car but they said that if I get the summer one they cold rotate them so it would hold until it gets in. When the tire arrived I went down and found out they could stud it like the others for free because they do that in store . Great service!
Exceptional service as always! I have gone here for years and the service is always above and beyond.
Good service
I've always recieved professional and courteous service here. Friendly staff, always helpful, great waiting room. I will always buy my tires here, and send anyone looking for tires in there direction.
These guys are great to deal with, always keep their promises and deliver on time!
Awesome staff and services
Customer service was great and to the point when i asked how much to repair a tire. Its a plain small truck snow tire with a tiny screw hole in it and its OFF the truck! Take the skin off, grind it and stick a patch on it. Not rocket science. In a pandemic with people on EI an such they want $35.00 after tax? Hey, it's not the person that answered the call, he was geart as i said, it's the prices Kal has set. How about 20 bucks or instead i go Candy Tire and buy the plug kit for 9 bucks and do it myself? Three plus stars for the staff, 2 no stars for the price.
Fast, friendly, efficient. Very professional, highly reccomend.
Fast,friendly and efficient! Thank You
Staff is always friendly and helpful. I have dealt with them for 15 years in commercial and personal services. Their service urgency has always matched what is required. I have never had a bad experience. Time is money and they have saved me alot of money over the years. I strongly recommend them for all of your tire needs.
Always professional, always great service!!
Knowledgable friendly staff
I recently brought my Dodge Ram 2500 in for new brakes, it ended up needing a whole lot more work than just brakes. I was lucky to have the mechanic Andy work on the truck. He went the extra mile and took care of things that needed attention that I wouldn't have even guessed needed anything. It's hard to find someone passionate about their job and Andy is definitely that guy. By far the best mechanic I have had any experience with. Robin at the front was super helpful as well. I received the best deal and workmanship possible. Thanks so much guys.
Great service, prices and people. Will recommend and return.
Fast, friendly and honest. When my alternator went they were up front and clear about the cost and associated charges. I’ve also had fantastic experience with them in the past with their warranties and tires. All around great service.
Have being there few times, every time left with sour taste. First time they were repairing front and rear breaks replacing pads and calipers, broke emergency breaks and left it like this, once start driving off their lot, screaming noise come out from rear drums. Parts of emergency breaks was rumbling inside the drums. They refused to fix it, Canadian tire did. Now, tire repairs. Promised to get it done 4 times ( noon, evening, morning, in half an hour)....day later nothing.
Better than several other places I've been for tire changes. Appointment was on time, quick, and no upselling.
Always great service. I had an issue with my wheel locker while putting on my winter tires, KalTire was able to fit me in the next day, even though they were booked for weeks. I now have 4/4 winters on! Thanks Todd
Excellent service. In and out in less than 45 min. Tire change.
Excellent experience having a flat tire repaired! Friendly, helpful, staff. Professional, quick, repair considering we did not have an appointment. They turned a bad situation into a good one. Would highly recommend their services.
Outstanding customer service. Went out of their way to assist us with our tire repair! Thank you to the staff at Hope Kal Tire for patching our tire and helping us get on our way to the rest of our vacation.
I was in need of winter tires. The CSR was very helpful and knowledgeable with any questions I asked. Really friendly and I would recommend giving them to all!
Hooked me right up and fast. Service was great.
Russell was an absolute delight! I greatly appreciate how friendly, professional and knowledgeable he is. Thanks for the new set of Nordman Solstice all-weathers!
They fit me in fast both times I've used this shop, today was for a tire repair. They pulled a nail and did the repair in a timely manner. The shop is spacious and allows for social distancing.
Satisfied that they owned a mistake done by one of the techs. They replace breaks and rim for the damage that was done to the caliper, pad and rim from the breaks not assembled properly the first time. I would definitely recommend them especially if they honour the warranty and work.
Very good experience
Fast, reliable service and repair
Terrible customer service...Went to the shop for tire repair this morning and they told me that you have to wait to 1 to 6 hours. Later on, I was told that my tire isn’t repairable. Took my car to OK TIRE on springfield road, they repaired it under 20 mins for a very reasonable price!!! Highly dissatisfied by the quality of service being provided at this store
Great staff, went with what I thought was an alignment problem with my Motorhome Staff checked it an told me they thought it was air pressure. Rotated the tires put more air in and sent me on my way. Could have done the alignment and charged me. Definitely go back.
TL;DR: great for tires, and tire related services; be very specific with anything else. I have purchased a set of tires for each of my vehicles here and have been very happy with their customer service, and level of service on tires. The last set I bought, I asked for an oil change to be done as well. After noticing a performance issue with my car after I asked what kind of oil they put in, and it ended up being a different weight than what was labelled on the oil cap. After all was said and done, they fixed the problem at no further cost.
I like All Tire cause they always are courteous and fast
Always helpful, easy to talk to, great care and I have been going there ever since I got my first car.
Great service
Kal Tire applied the Corrosion Free rust protection treatment on my new vehicle. Their communication and service was great. I appreciate that they were able to store my vehicle in their fenced yard for a few days until I was able to pick it up. Would recommend!
Excellent service with friendly, professional staff. Good prices.
I called and left about 5 messages for ozzy and I never got a call back so I decided to show up the following day to drop my vehicles for a winter tires and winterizaction (change of fluids and what not). I get to Kal tire and I am standing 3rd in line, Mr Oz proceeds to help the people in front of me which is OK until my time arrives, he proceeds to help 2 beautiful girls whom were behind me, now I have been in the shop for 40 minutes and no service yet, then Mr Oz proceeds to help young lady #3 and I am still in the line... when my time arrives Mr. Oz decides to run to the back and hamdle some pending business... He returns to attend to me (no apologies mind you) I let them know what I need, process the payment and I am on my way. Come back to pick up my vehicle next day, got the tires change, but no fluid change. What a joke and lack of customer service, unless of course you are wearing lulu lemon yoga pants, pretty and young of course. I will take my business elsewhere from now on..
Good and professional experience.
Guy came up on a Sunday changed my tractor tire then we drove down to my shop and changed my trailer tire. He was in good spirits all while be woken up early on a rainy Sunday made me relieved
Always fast friendly and reliable!
Great friendly service
Really good folks over there! Went to get some winter tires, told me which ones were suited best at a reasonable price. Tires were shipped in quick. They showed me some cracks on the old tires that would be a safety issue and advised me not to put them back on again. I really appreciate the honesty! Thank you!
Great value and excellent prompt service
Very nice tires and lots of makes n models
Very fast and spectacular service. Especially the guys that have been there for some time. Ozzy is the only guy I deal with. He's very knowledgable and always has a plan B. Luis always comes by to say hi when i'am there. Thise two guys are keepers!!! 5 stars
Usually a bit higher priced then the local garages but Kal Tire always does great work and has amazing customer service.
Outstanding, friendly and courteous service when they repaired my flat. I would highly recommend them to anyone. Thanks!
Good service and Starbucks coffee in the lobby!
I called into this Kal Tire to get summer tires for my Rav on Friday 15th.Your staff where so helpful I wish I could remember their names. I was in a hurry to get to Sun Peaks and they had my tires on in record time even though they were very busy. I am delighted with my purchase the tires were used but looked new. I saved money and received amazing service. Thank you so much.
Always great service
Was in and out in under an hour with a new (used) tire for my Semi-Trailer, without any appointment. They were extremely busy, perhaps explained by their clean waiting area with free Wi-Fi, coffee, popcorn & great views of the mountains outside. They have friendly, knowledgeable staff and provide a courtesy drop to your office. Saw an RCMP officer getting his tires here - hey, if it's good enough for him... My bill at $202.50 was lower than what I'd expected. And all the popcorn I had helped defray it further!
Husband came in here today. He had a tire losing pressure and a 4 hour drive to get home. Although busy, they squeezed him in and he got home safely. Thank you !! Great service. Highly recommend
Really fast and friendly service! As a student who lives out of range for public transit my car is a necessity! So I appreciate that they tried to get me the best deal they they could! will be recommending Kal Tire to friends and family. Definitely will be returning here if any future car troubles arise!
Awesome service, friendly staff.
Awesome, quick service! Great job!
The staff at Kal Tire Hinton consistently give us excellent customer service! They're always happy to help out every time the weather turns cold and my tire pressure sensors go off.
The price of certain brand tires are outrageous. I've found better deals shopping around at dealerships, other shops etc. Kal's customer service can't be beat. They are always honest and will go out their way to get work done. They have excellent warranty on their products as well
professional and fast- consistent - even through constant staff turnover. Even went again today to swap some tires before trading in my truck- M Hunt on the counter was extremely approachable and down to earth . Very refreshing in these weird times. Store is well worth a visit for any tire or mechanical needs .
These guys are fantastic, will have you in and out in no time. Very professional and service just dosent get better than this
They had my brakes done in no time .. thanks for the great service.
Sean at Kal Tire is absolutely awesome, very friendly and professional. I will definitely return for any of my tire needs and recommending family and friends to this location.
Just looking for prices..
courteus and very friendly people. I like them
Very good service Just a pricing is very high
Always friendly, quality work and quick service!
Although I haven't had much done at this location, I definitely recommend it from my experience there. The staff is not only knowledgeable but careful. Everything I asked for was done right. I particularly enjoyed speaking with Kyle, whose knowledge goes above and beyond.
This is my regular shop for all things tire and car mechanics. They recently certified my 3-series wagon before I put it up for sale on Kijiji. They informed me that rear brakes did not make contact 100% of the time - shockingly, parts & labor were actually not bad for BMW. I'll be taking delivery of electric car soon (Chevy Bolt) and they want me to come back for a test drive. Even though I really like them I will ask for an xtra discount - no free test drives for you!! I dealt with Chris, Kyle and Amy over the last couple of years - great people who will give you an honest opinion. Highly recommended!
Fixed flat, on warranty, no questions asked and quick.
Didn't have mechanic to do 4 wheel alignment I booked online. Good customer service. Took a bit longer than expected
I have bought a few sets of tires at Kal-Tire, this was a first at this location and it was great, good product at a fair price, great customer service, all around a good experience.
Bit overpriced EDIT: some services are a bit overpriced...BUT, the staff is Always kind and helpful.
These guys fixed my flat and put it on for me at no charge at all, and I got popcorn while I was waiting. Awesome! Can't thank you enough guys.
Excellent professional service this morning for a free battery evaluation and replacement. Knowledge management and clean processing while inside my car.
Amanda and her team took very good care of me when I took my vehicle in for servicing.
Very friendly, very quick service. I was satisfied with their covid protocols
The service here is exceptional - I drove in with a problem and they had me out the door in 15 minutes. Thank you!
Great attitude! They helped me get back on the road quickly.
Great service and work
I have purchased my tires from Kal Tire and my rims. I went to have my tires changed over for the winter and Kal Tire broke the wheel locking nuts and the key, they then told me I'd have to go an buy a new set of locking nuts for them to put on, then they had to break the old ones off as they were stuck on my car, in doing so they damaged a bolt on my car and it had to be replaced. There was a strong lack of communication from Kal Tire, they did not seem to interested in helping me solve these issues and seemed reluctant to tell me of the issues. My family has been going to this Kal Tire location for years and we have never had such horrible customer service. I do not recommend visiting this location. Horrible service, horrible experience.
Such a great experience! Amanda was very helpful and knowledgeable. Best customer service i have had on a long time. Keep up the great work!!
Service was great, staff was knowledgeable and able to help me pick the right tires and rims for my truck.
I have been there only once but it was a very good service!
Was not happy they gave me a quote for 4 tires when I said 2 tires on the front they do not listen
Extremely helpful and pleasant.
For me on the way quickly
Top notch service. Familiar with the brand as I had used them as a vendor at work in the past and had nothing but good experiences with them, so when I had my own tire problem I knew where to go. Had a tire that had both a puncture and a leaking stem valve. Called Kal, and they told me to come right on in. Brought them the tire and they had it fixed in about less than an hour. Will definitely bring my business back to them.
Got me in and out for a tire repair and at a reasonable price. Would definitely go back when I need to.
Disrespectful, condescending and incompetent employees. Manager (A David Brown or Braun) called to discuss the satisfaction survey that I completed few days ago. He displayed the same disrespectful attitude that other employees at the shop demonstrated. What a leader!
Our weekend getaway to Kamloops for the Canada Day Celebrations was cut short by a large rock in the middle of Highway One near Hope. The driver side front tire was shredded on impact and the Temporary Spare was nearly flat. We made it to the Kal Tire Outlet in Hope where they assessed the situation, re-inflated the temporary spare, and got us back on the road and home safely. Thank you so much for your kindness and advice. :) Richard & Wan
Amazing service! Such nice guys! Fair and patient! I was in and out very quickly and they even helped me with info about the roads and weather.
Fast, polite service.
Guys are always friendly
After getting a flat on the highway after hours we were able to get a tire asap the next morning. The staff was quick and understanding. From the time in the door to we pulled out was maybe half hour. Thanks for the amazing service.
friendly...helpful...experienced...punctual...just a great friendly place.
Good and very quick service at a reasonable price
Good
Great staff! They keep their word.
Terrible Service!! Will never use this store again!! Would rather drive it on the rims than spend money at this store!!
I was traveling and the car had a woble on the highway. They noted tjere was an uneven buildup of mud in the wheel wells. Took the car in amd fixed the problem. The staff was awesome very helpful and knowledgable about the tires I enquired about. Highly recomend them.
My brother came from out of town for my daughter's wedding. They were able to repair his tire at a reasonable price and he had his car back in hours. Thank you so much!
The ability to book an appointment online made my winter changeover a breeze. When I arrived they were able to quickly service my vehicle and complete the changeover on time. They are one of the best choices around for your tire needs as the staff are knowledgeable, friendly, and helpful with anything that might come up.
Good price quick ,good service
I dropped of my car today at around 2:10 just to have a leak in my tire fixed. And they said it would be done by 6pm(when they close). So 6:30 rolls around and they haven't called me or anything so my aunty had to drive me down and they hadn't even touched my car. Then they said it would still be another hour and a half before it's ready. By the time I actually got home it was 8:15pm. Not exactly impressed.
Friendly staff to take care of all your tire needs parking is a little tight but they make it work
Came in to get my alignment adjusted, having no other problems with my car after personal inspection (was going on a road trip into the mountains so I wanted to be safe). They were unable to perform the alignment adjustment, and when I left I had a very squeaky brake, yet there had been no squeak prior to bringing it into the shop. I asked about this and they said it must have been squeaking before (it definitely was not). All of the other shops in town were busy and I wanted to get going so they offered to switch the brake pads and I agreed. After a couple hours they called and told me that my calipers were no good and would have to be replaced in order to change the pads. He said the discs needed to be changed as well, so I asked about pricing then phoned Honda to compare prices for the brakes and they were relatively comparable at kal tire to get all 4 brakes done so I hesitantly agreed for them to change them for the sake of safety. After waiting and paying almost $1,000 I was on my way. Shortly after, I almost got in a crash when I was going around a downhill curve in the mountains and my brakes decided they didn’t want to work. I got them checked out and I had no brake fluid in them. I got that changed, and a day later my front brake pads decided to literally melt while braking normally (as I always have at least) in the mountains with just myself and some camping gear in the car - I had to get those front pads changed ASAP as well. Finally, a couple weeks later the calipers started rusting very aggressively, which is when I noticed they had only done my front 2 brakes despite verbally quoting and confirming that all 4 brakes were to be done. Really just a nightmare scenario that makes me sick to think about. Highly recommend going anywhere else for your automotive needs if you’re in Kamloops and you value your safety.
Awesome as always!!!
The staff went above and beyond when I had two flats on two different occasions. One of my run-flats had to be replaced and the other they were able to repair. The customer service I received was well worth the few extra dollars I may have saved elsewhere. I highly recommend them and plan to be a return customer.
Great staff! They really work hard for you and make you feel like # 1 ! Thank you!
Thank you Zach (and I think Bryan), for fitting me in today for a tire rotation! Being Friday must be busy for your team. You guys are awesome and i will definitely continue doing business with you and your company!
Professional and nice to deal with. Great people.
Didnt have what i need
My husband and I were heading to Jasper for vacation. We had a tire issue. They quickly and effectively helped us out & we really appreciate it as the actual dealership wasn’t accommodating.
Didn't put hub caps back on. Left spare tire in the vehicle ... Couldn't waste time to take it back. Not entirely impressed with the service provided, but the staff is friendly.
Great service and selection. No need to book appointments, it's first come, first serve.
Thanks to Kurt, Tyler, Michelle & the rest of your great team for your dependable, friendly, and quality service.
I dropped off my car early in the morning and the guys at Kal tire had my wheels swapped by 6pm. Considering they were booked solid and I didn't make an appointment was impressive. The guys working the front desk were great. They put in a ton of work hours in a day but that doesn't bring down the customer service one bit. Keep up the good work fellas
Friendly service, quality tires!
Super organized and clean place, they were able to order in my tire and replace it super quick! Very friendly staff. They are currently not taking cash which was a little annoying but understandable. Will use their services again!
Great customer service and great products!
Nice people... great price
Always top notch service. Lubrico warranty approved.
Recently met some of the staffs and they are absolutely friendly and put customers first.
Exceptional service. From start to finish they were kind, hard working and accommodating. Highly recommend them! Thank you!
Kal Tire is #1 in my books. I get good advice, helpful suggestions, and first class service. ABSOLUTELY RECOMMEND.
Good service , good hours and great staff. No complaints.
Great after hours service
Great service as always!
I always receive excellent service at Kal Tire.
My new tire guy and mechanic extraordinaire! Very good and fast service! Very impressive!????????
Good service nice store
I've been going to Kal Tire on Mt Paul way since 2009. Each visit they show me genuine kindness and outstanding customer service. They are honest and very reasonable when it comes to recommendations, labour and parts. Ps you rock Mike
Drove off the highway due to nail and slow leak. Repaired instantly and no charge due to I bought the tires recently at another location. I don’t know if it is policy, but your friendly staff and quick service made my hectic day go away. This is 5 star service. Thank you!
Had an unfortunate puncture to my tire and was able to call and book the same day to resolve the issue. Not much hassle and the manager was friendly and courteous.
Gteat place
If you go to this location, ask for Scott. Very nice guy who knows his stuff and will get the job done for you.
Great service!
Great service as always
This group of workers seem to be quite honest and upfront
Very friendly and helpful! It was nice the man at the front knew exactly what he needed to do with our tire. We didn't know if we needed a patch or new tire. They were able to patch it for us. It was done very fast. I would go there again and recommend them highly ????????
Didn't charge for tire change and very much appreciated it! Fast service too. Would recommend.
Awesome customer service
If i could i would rate them 10/5 in stead of 5/5 Great service, great people to deal with 100% very respectful , they will go out of there way to help you ..ill be going back for sure i couldnt had asked for better service though these guys .. Agian thank you so much to the gentlemen/lady who had help me pick my tires and got new wiper blades at a great cost ????????
Go to Kal Tire, Hope, BC, for immediate service. They are efficient and caring. They find what you need even if they don't have the tire in strock. They called other businesses for me. I bought a tire elsewhere and brought it back to Kal Tire. They immediately changed the tire, checked the spare, detailed their service, and the cost was very competitive.
Pleasant and quick service. Very accommodating to needs and my schedule. Great pricing too!!!
Dylan was amazing and did a fantastic job
Steve,Dylan and the tire techs did an amazing job getting me back on the road as quickly as they can! thank you guys keep up the good work!
Great service every time.
Excellent prompt competent service with a smile.
Made an appointment to get my summer tires put on. They didn't even get my truck onto a lift until I'd been there for an hour. After over two hours I asked what was going on and was told "it's nearly done." 3 hours after I got there my tires were finally swapped. When I washed it the next day I realized they had squashed two of my center caps and never told me. My complaint to the manager was never followed up on. Avoid!
Brought my car in to get the tires changed. They said it needed an alignment and a part changed. Brought it back to the place I bought it this summer and they said it was fine but couldnt do the alignment so brought it to another shop and they also confirmed that not only did it not need the part, that it didnt need an alignment either.
Todd and the staff are always friendly and accommodating. They got me out of a real jam and did it quickly and efficiently. The weather was bad and they were very busy at the time but still picked me up , changed my shredded tire and rim and once back at the shop changed all my tires and gave me a good price on the new winter tires I needed. I would recommend them to any and everyone. I'm one happy guy !!
Great help and service.
Always great service & prices!
The people that work here are informed, very easy to deal with and competitive.
Once again, KalTire employees went above and beyond to help me out with a bit of the ol' screw in the tire problem... I wasn't able to remove the lugnuts off the rear tire and they came out to my location with a smile and a giggle. Great People, Great prices.. a class act. :D
Fast efficient service. Keith was exceptionally easy to work with and my brand new rims now have perfectly fitting tires. They treated my rims with care, returned with mounted tires without a scratch nor a smudge for a very reasonable price. Will return.
Loved it here. They were informative. Very friendly and I'd go there again.
Waited the same time it takes to get my tires on AND and alignment done when all I was getting was an alignment. Ive never been impressed with any kal tire ive been to.
Guys at Kal Tire stayed past close to get me fixed up and back on the road. Greatly appreciated!
Really good eh'
They take great care of your vehicle, no charge flat repairs!
Use this place for fleet vehicles at work and it's always a nightmare booking here. They forget booking or you wait in line for hours to get a guy that can't find out how much oil a vehicle takes. If they didn't store tires here I'd go anywhere else.
These guys after hours had a quick look at my truck right before a long road trip on some back roads. Very professional and courteous. Would recommend. Thanks.
It's moderately priced. I get my tires changed and stored there. Staff are always nice and efficient. It's usually busy, so get there when it opens.
Friendly
This location goes above and beyond for their customers. They did an amazing service for me even though they didn't have to. They are more than willing to match prices and even bend over back wards for their customers. If they make a mistake or an oversight they are more than willing to correct the issue. Fantastic people. Amazing staff and service. Customer for life.
Custom service representative took the time to explain to me the procedure and cost of doing a wheel alignment. Additionally, I inquired about getting a tire rotation, but the young woman inspected them and let me know it wasn't necessary yet. Really appreciate the honesty! Definitely recommend this Kal Tire.
Having been buying tires from K-Tire since I started driving. No hassles so far and the Winter Claw tires I have found to be a all year round tire.
Don't waste your time or money here.
Incredible service. Even on their busiest days they try and fit you in.
Was told I needed to replace all my calipers rotors and brake pads was quoted over $2000. Was told ALL my calipers were seized, however when I took my car to another mechanic who actually allowed me to see my own vehicle... none of my calipers were seized all I needed was new front brake pads... this locations mechanic is a scammer!! DO NOT TRUST HIM! also the parts they quoted me were the WRONG PARTS for me vehicles make and model and they quoted me 3 times what the cost of parts were before even charging for labour on top of that... but they were very friendly while they lied to me.
Great place to get tires! Staff are very friendly and they did a very great job!
Edit.... I had some tires mounted balanced... the service and price were perfect. A small issue came up but was handled without hesitation .. the price was better than i had expected so I gotta change my review to 5 ot of 5.... the.issue I been countered in the fall must have been a one of.....
Terrible customer service, long wait times, and very expensive.
Great service and friendly, professional staff
This place appeared like an oasis on the Alcan Highway. I had just gotten a flat tire 100 miles before arriving at the store. They got me in without an appointment, patched my flat tire & swapped it out for the spare, and torqued my wheel back to proper specifications. All of this at a fair price and they had me back on the road in 20 minutes!
I stopped at this store to do an oil change and an inspection. There was a high tech coffee/hot chocolate machine and popcorn available to make my waiting time more pleasurable. Excellent customer centered service at very fair prices. Empathetic employees who live up to the company’s mission statement, which was posted on the wall. I am impressed!!! Here is their mission statement: THE AIMS OF THE KAL TIRE TEAM 1. Our aim is to earn the trust of our customers by providing them with a level of quality and value of both service and products that exceeds their expectations and exceeds that available from the competition. 2. Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement. Our people will work safely and have the ambition, enthusiasm, and energy to be productive, efficient, and contribute to an upbeat atmosphere in the workplace. 3. Our aim is to achieve a fair profit in all of our operations. 4. Our aim is to expand our company in a deliberate and balanced fashion for the purpose of strengthening our ability to serve the customer and provide a solid future for our people. However, our rate of expansion will not be beyond our ability to finance or manage to a consistent standard of quality. 5. Our aim is to conduct ourselves with honesty and integrity, being conscious of our image and with modest respect for our successes. Our image is defined by the conduct of each of us. 6. Our aim is to build long-term relationships with our suppliers based on competitiveness, value and mutual respect of objectives. 7. Our aim is to continually improve every aspect of our company, recognizing our responsibility to our customers, each other, our communities and the environment. In fulfilling our Aims, every team member is personally committed to ensuring every customer, every guest and every team member returns home safely.
Polite helpful staff. Tire leak checked with no charge if you bought the tires from them
Great place to change tires
Found a screw in my tire the Friday of a long weekend an hour before they closed. They took me in with no issue and were able to repair it! Thank you again for your help!
Left car at 8:15 am for winter tires to be fitted. Was told that it would be done before day-end. Called at noon and was told not done yet and that we should call back in an hour or so. Called at 2:45pm and was told it will be done in 15 minutes. Arrived at 3:15pm and the car hadn't even been started on. If we were told when we called that it won't be done until 4pm or 5pm or 6pm or even till the next day, we could've made alternative arrangements. Very unprofessional. Won't recommend.
Great place. They are great
I've been to this location three times. First time was an great experience. Friendly and helpful young man who fixed my flat for free. Second time I needed new tires after blowing one in winter. I knew I was paying too much for the 4 tires, but they were in stock and the weather was miserable. The staff were prompt and friendly, so I was happy to pay extra for the convenience. My last visit was a different story entirely. I bought a beater farm truck and needed the winter tires switched to the summers. The staff was incredibly rude and condescending (it is an ugly truck, but I was still excited to get it going). They took a ridiculously long time, and when I went to the garage to see how it was going, the young men were casually tightening the bolts while talking about a party they attended. When they finally finished, it turned out they did not switch the tires at all. Merely rotated the winter tires that were on it. They apologized and told me to bring it in. Once there they said the tires were too worn out to switch and they wouldn't do it. Despite the good first experience, the last one was unpleasant enough to ensure I'll never be back. I found another place in town that I'm happy with. The mistakes did not bother me much, but the rudeness did.
Excellent spot to get your tires Changed
Had winter tires installed. Selection was minimal for inexpensive tires. Web site offered less expensive tires, but not available at this store. So bought some more pricey. What do you do, it is winter.
Awesome service
Needed a tire on our way from Vancouver to High River. They got us in right away. Thanks for getting us back on the road.
Asked the day before about winter tires being put on my wife’s car, was then told “yea show up at 8am and we will get them done in reasonable time” it’s now been 6 hours and they are telling me they won’t be done until 6pm.... that’s a 12 hour tire swap.... my day is wrecked .....what a joke! INCREDIBLY POOR CUSTOMER SERVICE just go to fountain tire these people are heavily unorganized and are in no way honest, I’ll never be using them again. ????????
Fast and friendly service
Great service
Was in my bind on my way camping. All the guys in the shop worked together and made sure we were on the road, in a safe and timely manner. Would highly recommend the shop and staff. Thanks
I had super friendly and excellent service. Called them with a need to have work done on my trailer - they were extremely accommodating. I would definitely use them again.
Great service! Quick to help when my car needed to be looked at while I was driving through kenora and had car troubles
Again, Fast & Affordable.. Excellent customer service. ????????to Kal Tire staff in Kamloops, BC.
Friendly staff
Great place to change tires
I having been coming to Kal tire for years, Fantastic service. If you need tires ask for Tim Senger he’s fantastic to deal with.
Good service, quick install and prices that were best in town. Worth cross shopping for sure.
Always had good service with these guys
Good service bad mechanics... told them look over the vechile for vibrations... so they basically balances the tires and called it a day... still vibrating away now its waiting my time in a different shop and costing me not to work... very choked
Great service
I booked in for an alignment at 9 a.m., truck didn't go in until 12:15.
Excellent
Quick friendly oil change
I always bring all my vehicles to this Kal-Tire location. Service is thorough, efficient, and affordable. On a side note, my elderly Scottish mother thinks Kyle is a handsome fella. She appreciates that his beard isn't one of those trendy hipster beards.
Reliable Tire Service Brand - Kal Tire We got a tire rotated in other Kal Tire & out tires were not balanced properly. We realized it on highway, while driving on highway speed going on Road Trip. We pulled in to Kal Tire in Hope ( Without any appointment). The Service Rep had a look and without any much questions. Service us took our car in and advised 1 hour car should be ready to go. With in 30 mins. The car was ready to go !!! It was balancing issue - Mistakes happen ( Kal Tire in Hope has made Kal Tire’s brand more trustworthy in service ) Way to go. Good service ???? Thank you for make our trip safe. Service, Fast & Reliable !! *****
Extremely frustrating experience . Was told my tires would be in within a few days brought my car in for installation and the tires never showed up. Then I was told I would get a discount which was higher than I was originally quoted? And rep laughed at me on the phone for thinking so. Never got a call about tires coming in for another week and half. When I called again they said tires should be in today but they would have to wait for the truck to come in with delivery. Every person we spoke to gave us different information. They also told me they would price match so I went to get a quote from Costco which was $150 cheaper and then Kal tire rep said they would only accept a print out quote not a hand written quote which costco wouldnt do. Very time consuming process. Save yourself a headache and just order from Costco.
I have been dealing with these gentilmen for over 15 years. Always helpful and courtious. Great place.
Good service
Great professional staff. Mackenzie and Riley know what they're doing and can explain it to you. Excellent job guys.
Very fast tire change and they are very friendly and helpful on the phone.
Very busy at this time of the year. Got us in and out in a timely manner. Thanks
They want $30 per tire to balance the tire you can get them removed reinstalled and balanced for the same price. Was going to give them repeat business but not now!
Very professional and had no problems here great service!
They were very friendly
Always a professional and helpful staff attitude here. The service guy GMclarty asked if I have AMA (which I did not even think about). It ended saving me $75.00 on a set of winter tires!! I really appreciate that!!
Clean and friendly service
Helpful and friendly staff. First time customer and I will return for all my tire needs
Purchased cell phones, and tires from here. Service, and prices are always competitive.
Excellent job. Did exactly what was required at a very fair price. I was treated very well and will bring my truck back for future work.
Great Team!; Great Service!; They had me in and out in less than an hour, and that includes mounting two different sets of tires after changing my mind from a set of snow tires I purchased at a competitor, and opting to go with a set of their studded Nokian tires, after they agreed to show me their extra inventory in their basement warehouse. They even let me drive their shop truck to return the other tires while they had my truck on their lift! Truly, a quality crew, and a quality service! They treated this stranger like family, and helped keep me safe on the ALCAN!
Great staff!! great service!!
Always good service. Update, went back to get snows put on with an appointment and they forgot our tires in Vernon. Earliest they could get them was 4 days later. We had to cancel all our reservations for a road trip we had planned. Not impressed.
I just bought tires for my trailer here and the customer service was amazing! They sourced the tires quickly and provided a very competitive price. The shop is clean and the front desk staff are friendly. Bevin manager took care everything personally. I will be coming here for my next set of tires for my other vehicles. Thanks again!
Awesome service
We got a flat near the park gates. Shawna was amazing and helpful on the phone. We arrived to someone waiting in the parking lot to help us. They got us in quick so we could continue on our way to our family emergency. Appreciate everything they did very much!!
Above and beyond service from Harley after having a trailer tire blow on the highway.
Called 3 times, not even a simple "Hello !" No professionalism to ask if i don't mind holding Instead, they pick up without saying anything then put the line on hold. Good thing Fountain Tire has better service
The service is fast and well done. The staff are friendly and knowledgeable. I will strongly recommend Kal Tire to everyone.
Dropped in today to get some tires mounted on my rims. They took me in right away and were finished in no time. I've been going there for 5 yrs now and they have always been great.
Their mechanics are idiots. Lifting the vehicle at non-load baring points(radius arm at the front joint),hammering wrong sized sockets onto crome bolt, continuing to do so after telling them and after talking with manager he tells you there's nothing wrong with what they're doing. Now I'll have to drive 4 hours to a land rover mechanic to get it inspected. Good thing I've been taking photos and video the whole time after talking to the schmucks If they try
Stopped in after getting off the dirt road with my tire making a horrible noise and the manager and his team member Stephan had me fixed up and on the road again in under 30 minutes!!! Thank you so much for the wonderful service!!!
Bam. Great peeps. Helped in a pinch!
Absolutely Terrible, refused to do work then try and upsell you on the spot, claim "company policy". Take it directly to another shop they say there is absolutely nothing wrong with it and do the work. Would NEVER return.
Very pleased with the experience.
Nice service reps
The entire team here is amazing!! Come here year after year and always blown away with the great value and incredible customer service. Wow!!
Had an issue with my tire and on one of their busiest days managed to fit me in and fixed the problem. No charge. We will be back next time we need new tires and for mechanical service Steve was very helpful!
These folks are super nice and great at what they do.
Awesome service!
I don’t usually post reviews but whoever fixed my sticky seat belt on December 15th @130pm.. thank you for going above and beyond just the tire stuff, it really made my day!!
Quick service...got a text when vehicle was ready, they had a ride if you needed it and refreshments if you were going to wait. Including a kids area with popcorn. Had a problem with a sensor got me in right away the next day to fix problem and offered to refund and switch out part(for a cheaper one) that was in the end not needed.
place is a joke that sells mainly chinese tires, how can you not have brand name tires for WINTER IN CANADA... sure you might get them in stock in march... laughable joke scam location, i heard the moron kyle trying to upsell the customer in front of me to replace his tirerod because it was dangerously loose. klye is a smug fairy that should learn how to read a cars tires measurement on the car door as recommended by the car manufacture, not step outside to check the size on the actual rubber tire 0 STARS would be the review i would give if i could i will stick to costco for brand name tires and respectable service techs
Fantastic service and very friendly staff will definitely be returning.Special thank you to Gerald very professional and conscientious.
About a year ago we were hauling a trailer back from Vancouver and had a leaking valve stem. We pulled in to Kal Tire and they repaired it on the spot no charge. Awesome service ! Thank you
Good service
Kyle and his team are knowledgeable professionals and I wouldn't trust my car with anyone else. In fact, my matrix is there right now with a flat (oops)! Happened overnight so I'm hoping to get it fixed so I can get back on the road! This location never disappoints!
Sean was the best. Really helped me out with my situation. Solid 5 stars
Wow what an incredible ambassador for your city. Keith Harley took a tough scenario with a blown tire and made it smooth and painless. Made our holiday a bit better than it would have been without him. Thank you Keith and I hope you get the recognition from your management that you deserve. Wonderful customer service and true care given to my family.
Nice and efficient staff!
Recently needing new winter tires, I of course went to Kal Tire because of the honest service I continue to receive there. Obviously I was confused by the many choices and reviews but Brian, the General Manager, easily convinced me to purchase the best ones which happened to be on sale. Actually, the fact that the always friendly service counter employee Erika owned a similar set was the deciding factor and I have certainly not regretted that decision. I work for Enterprise Rent a Car and we are very pleased with the quality of work and prompt turnaround we receive for our many vehicles. Keep up the good work Kal Tire!
These guys get 5 stars for a good reason. My tpms system was down after a winter tire change in Ottawa, by the time the car reached Peterborough it had crashed and needed a reboot. I went to the dealer and they were swamped with winter tire change and would require an appointment at least into the following week. I was going back home in a couple of days but the car was staying here. I drove over to KAL tires on Lansdowne and they did it within 10 minutes. I offered to pay but it was a courtesy on their part. Hence, the 5 ????. Cheers.
Amazing service. Got me.right Olin with a flat tire. Thank you!
Got new winter's on my service truck.... Was a bit of confusion on studding my barely used tires. But unfortunately, for good reason they and most tire shops will not stud used tires. All in all a very busy time for these guys and the professionalism and the way they handled my concerns was very appreciated! Overall a very good experience, thank you to Connor and Dan!
Found the prices were extremely high for changing tires over for Winter, and storage fees are the highest I've found in Kingston, Ontario. I didn't proceed with service from them.
The main pin broke on our RV as we were heading to Vancouver. These guys/gals got us in very quickly and fixed us up with new chains and checked over the trailer for a very reasonable price. Definitely recommend them!! Very friendly staff as well.
Amazing customer service from the quote to the install! Will certainly use again.
Good prices
Quick, efficient, friendly and helpful!
Experienced, knowledgeable and friendly staff.
Told my truck would be ready at 3 pm.....its 4:30...Im still waiting
Great service
Great managers great staff
They were like a Formula 1 team, without the bad rush. It was good to see them like that. 4 tires replacement in 40 minutes, from entering to leaving, including the break disks cleaning.
Fantastic service thank you for taking care of my tire during the chaos after the floods.
Very nice staff, goid service open space
Dale was helpful and so nice! We came in with a flat tire and weren’t ready to purchase all new tires. Even without purchasing the tires, Dale had our tire patched. Added bonus - they were speedy with their analysis and patching of the tire. I would definitely go back.
Great service and great staff
Always great service.
The best place ever!!!
Got done when schedule d
Great service as usual, professional and friendly. Any service or repair work has been top notch.
Have always had professional service at the Springfield location. I will not buy my tires anywhere else.
Quick and very professional service.
Kal Tire has one concern, Kal Tire. No integrity whatsoever and an inherent inability to admit wrongdoing.
Staff is accommodating, they took me in on short notice with a smile. Very kind and honest people working here. They treat people fairly. They take the time to explain stuff to you. I can't recommend them enough!
I do not recommend this company. I chose to go there to get new wheels installed on my new car. The wheels were installed beautifully with only one minor scratch to one rim, but I only just discovered significant damage to the interior of my vehicle. I cannot fathom why anyone would attempt to put wheels into a 3 door Mini through the driver's and passenger's doors instead of through the trunk!!!! The door jam has paint scratched off down to the primer on both sides and the interior seatbelt housing trim is marked, scratched and gouged. Thankfully my leather seats only had dirt on them and were not damaged. Please check your vehicle as well as your wheels when you take your car here. I am devastated.
I have always had great service! Highly recommend Kal Tire for all of your driving needs.
Thank you so much Mike and The Mechanics at Kal Tire. I've always had great service there but this time you went above and beyond for my old car!
It's a well known tire shop. Enough said
I got my tire fixed. Techs are very helpful and friendly.I also inquire for tires and their price are more reasonable compare to others.
Staff went above and beyond and stayed late on a Friday when I arrived without an appointment with a tire issue. The Team was professional and courteous. Crisis turned around to be a positive experience. Thank you Kal Tire Team!!
Excellent, Professional, Came within 1/2 hr. Returned with repaired tire very quickly. Very reasonable prices. Also Nice Fellas.
Always receive excellent service at Hope Kal Tire. Great prices. I buy all my tires through them and they are very quick to get my vehicles in when emergency service is required
after hour service is Terrible our company will never use them again!!!
Always get amazing service and competitive prices at Kal Tire in Peterborough.
I needed a basic alignment done on my car, went to Kal tire and figured it would be the best and quickest place to have it done. The mechanic tried to tell me that I need to purchase $1600 in parts (not including labor or the alignment) before he could do the work. The employee at the front got me the part numbers that he was told was required. ONLY PROBLEM was I installed those exact parts less then 8 months ago and have a life time warranty. I took my car out of Kal that day called napa and ordered the parts that were still under warranty. I picked them up on Saturday and my personal mechanic who did me a huge favor and took my car Sunday. After he took a look at it he could not see what the mechanic at Kal tire was talking about, so he did not reinstall the parts. I then took my car to the dealership to have a second mechanic look at it. Long story short I got the alignment done WITH OUT HAVING TO PUT THE PARTS IN THAT KAL TIRE MECHANIC TOLD ME WERE FAILING. So unless you want to send close to $2000 for a job that should only cost $120 go to Kal!
Keith is a classy guy. He is knowledgeable, friendly, and he only does what is required. He has the patience and demeanor of a good teacher. For the most part they get to business and get the work done quickly.
I took my car in to get a flat investigated only to be told that they couldn’t even look at the tire because it was a safety issue as the tire was deemed “non-repairable”. Took it to another Kal Tire where they proceeded to fix the tire without hesitation. It seemed that because it was busy that morning, they were quick to send me on my way and not address the problem.
I had an issue with my tire pressure sensor. They got me in that day as the tire was leaking air and would've been flat if I didn't get in that day. They temporarily sealed it, booked me in the next day. They installed a universal sensor replacement which my vehicle wouldn't recognize, so I had to come in again to have a Jeep specific sensor installed. They didn't charge me for the second sensor as it was a bit of a hassle. They were kind and helpful the whole way through. Knowledgeable staff.
Thank you to Kal-Tire, Port Alberni. Your service was exceptional. After listening to my needs for tires, I was informed about the different options and their respective prices. There was never any pressure, and I was treated with the utmost respect, something that is rare for a woman when dealing with an automotive repair shop. My new tires are performing beyond my expectations. Thanks again!
Excellent service great staff
Very helpful super friendly and knowledgable ????????
Great place. Came on with a flat and they were very professional and quick. Great people.
Treat me great
They were fast and very kind to Me
Update. Awesome service. Thank you Kal Tire. Just had a tire fixed. Have been to 4 repair shops, including the GM dealer in Fort Saint John, not one of them fixed the tire. Kal Tire fixed my tire and it has stayed fixed. Staff is awesome. Wait time was as expected. Will go back in the spring for a new set of tires for my truck. Nice shop. Lots of selection. Very nice wheels for your car or truck. Knowledgeable staff. Haven't tried the installation or service area yet.
I took my car in for a wheel alignment in the fall and they told me I had two broken ball joints that were worn out. Didn't trust the manager so I took it to another mechanic who let me see only one needed to be replaced. I absolutely will not go back to this location nor would I recommend anyone to go here. Go try your scare tactics on someone else ???? Edit: I've edited this post because the manager called to make it right; however I would not trust taking my car back.
1st class service. Tom is a pro.
Very helpful staff. I lost a wheel off my truck after having work done at another shop (I wont name them here but you can look at my other reviews). Kaltire was very patient while I worked tgings out to get the other shop to foot the bill for the repairs. Once everything was sorted out they had my truck fixed in less than a day. They were also very quick to answer any questions I had along the way and even took pictures of all the damage for me.
Awesome Service They went above and beyond to help me and I will definitely be giving them all my business in the future.
Great staff
Fast and friendly service! Fixed my tire free of charge. Thanks!
Excellent, fast service! Had a blow out on the highway so no appt, in and out in a very timely manner. Service guy was awesome, above and beyond!
Their service is inconvienent and rude. Will never visit a kaltire or look for roadside assistance again. But Black Dog tirecraft were there asap and were 40percent cheaper
Had a slow leak in a tire fixed no problem.
The customer service was fantastic at this location . I was dealing with this and he went above and beyond to make sure I was a satisfied customer . It was a lil bumpy at the start but they came through strong for me I would recommend them for sure thank you for you time and service
Great owners and great service
Excellent service
Great service knowledgeable staff. They know how to treat customers great place
Amazing service and very friendly staff!! Ian especially was super helpful and made my tire buying experience so simple and quick! Will definitely be back in the future for all my car needs!
Excellent customer service from Blaine Bieberdorf. Friendly and helpful store staff. Thanks a lot. Will definitely do business with you again!
Can i give no stars? 45kms from home and i ran over a huge bolt. Was keeping barely enough air in the tire to make it from one place to get air, to Kal Tire, which was the closest tire place. Says 24hr emergency service right on your internet site. If there are conditions on that, you should state that. Would not fix my tire (which was an emergency lol). Said i had to make an appt (for an emergency??) lol which would've been 3 days wait?? I dont recommend this place to absolutely anyone for any reason whatsoever. Thankfully i ended up at a much better place because from what i've heard about Kal Tire after my experience, it would've probably cost upwards of $500 for a quick patch. Whew...
Today, I visited the shop and had a talk with Shawn. A very professional and customer orientated person. I appreciated his service.
Awesome service, great employees. Aways welcomed to a smile and a greeting, quality parts tools and people at this location. Fast clean work with some of the best prices in town.
Service is great and their employees are awesome...????
Terrible customer service! Do NOT go to this shop! The front desk person was rude and inconsiderate! Waiting in your vehicle and they take drop off’s that are probably going to sit all day while you sit there and wait because you have a flat you can’t go anywhere else. Terrible service! Never again will I Or anyone else I know buy from Any Kal Tire!
This is the best place in Kelowna by far
Got me in really quick as I got called out of town, excellent work
Great service.
Fast and efficient. Todd is extremely helpful and knowledgeable.
Snow tires
Outstanding customer service! People are extremely friendly and helpful! Great value for my money, I would definitely recommend this tire shop.
I was very impressed with the professionalism and service. I recommend Kal Tire to anyone
Awesome service!
Manager Mike Phillips was a pleasure to deal with ..
Quick friendly service great price .
Great place! Fast and extremely efficient
The employees here lied to me and refused to put my summer tires on, on the bases that all four tires were over 10 years old and that it is “illegal” to drive in Ontario with 10+ year old tires. The front desk associate insisted my tires to too old, despite my questioning, and gave me a hefty quote for a new set. When I went to a different shop to purchase used tires, they informed me that there is no such law, 2 of my tires were actually from 2017 and all 4 of them were road safe. Do not go to this Kal Tire unless you want to put yourself at risk of being taken advantage of.
Huge thanks to Jared at Kal tire in kamloops! You are a life saver thank your for dropping everything and coming to our rescue (litterly dropping everything) we had a tight schedule and the shop was busy! thank you for going above and beyond Jared! You Rock!! Trina & Keith
Went to Kal tire for an alignment, Great job done from Gavin aswell as kyle . Great customer service. Gavin took the time to show me exactly what needed to be done on my alignment ( step by step) i appreciate the extra effort he took and i asked him to check my transmission fluid without them nickle and diming me. I appreciate the extra care they took in my car without the extra charge. The alignment was done perfectly. Great job, Gavin and Kyle
Shawna and Jordan were so helpful! Driving from Texas to Alaska. Called them an hour ahead to check my tires and they were able to help on short notice. They even arranged for 4 new tires to be rushed to another Kal Tire along my driving route to avoid delays. Highly recommend!
On December 17/18 I was driving past the college when I blew out a tire on my pick up pulled into to the great northern casino when another pick pulled in behind me, and asked if he could be of any help and he worked for kal tire and took it upon himself to mount my spare with my permission. This superior employee of kal tire his name is MARK and I hope he's noticed in his endeavors in his field. Also I must add that I was taken well care of the next day when I returned to kal tire to purchase a new tire.
Had a blow out on a 12hr road trip and called Adam at Kal Tire, he said he’d keep a bay open for me, unfortunately Kal didn’t have my tire size, but I was able to buy a used one from another shop. Adam had it installed and had me back on the road in 20min. When I went to pay the bill he just smiled and handed me my keys ???? thx so much for turning our bad luck into good luck ????????????????
Under new management good if you only have one guy working on your vehicle
Great customer experience here. Clean waiting room, coffee machine....that serves Starbucks! And service all explained for me. Well worth it.
Awesome customer service fix flat for free
Great value and great service, that will keep me coming back. Thanks KAL TIRE.
Timmins kal tire
Went in to get a tire looked at for a slow leak at approximately 10am and was told they couldn't book me an appointment until 2:30pm. Even after I explained that I work night shift and needed to get home to sleep, the counter person that I talked to was very abrupt and in my opinion rude, as was the manager that I talked to after I left their store. The only thing they could suggest was I could book an appointment in Clairmont for 10:30. In my opinion very poor customer service.
Great service
The GP location has always been my place to go. Always had excellent service. Until recently. Dont know if it's a new front end manager or just poor training via this new manager. Yesterday I dropped my car off to have winter tires switched (late I know but with covid and hubby hardly working, this was the only time I could get it in) I had asked if it could be done before 2 today since I had to work for 3. I was told it would be done in time. I showed up at 1:50 and my car is still in the parking lot with the winters on... I am so frustrated, seeing as this was not the only time I have had issues the last year with kal. Like being charged for a flat repair when I have been a customer for close to 20 years. Thankfully he waved the charge. I'm just tired of expecting great service and not getting it!!
Friendly, helpful and quick service
Awesome staff and help in any way they can! Highly recommend
The staff was friendly and efficient getting my account in order. Appreciated the text back notifying when my vehicle was ready. Quick, easy and no hassle. Thank you Kal Tire.
They do not have good service.
I've visited this location on a few occasions and I've always been extremely impressed with their customer service and how quickly they get things done! Will definitely be going back to them next time I'm in a jam!
We were so happy the the staff was willing to do a tire repair even though they were ready to close for the long wknd! Our friends got a flat tire while driving back from campsite where their young son had just broke his leg ????. One parent was able to fly with him to Edmonton for surgery but the other had to drive there. They needed their tire fixed to travel and Kal Tire was there for us. Thank-you!!! ????
Cody from Kal Tire rescued me on the side of the 401! I must've ran over something from the tractor trailer in front of me; I had just gotten on the highway when I felt a bump, and then heard the dreaded whomp-whomp-whomp as my tire deflated. After pulling over to the side of the road, I was in a panic and praying for a miracle -- I didn't have a cell phone, the next exit was too far to drive on a dead tire (without destroying my rim), and while I could walk, I didn't feel safe bringing my 3 year old daughter on the side of the highway -- and it started to spit rain as I futilely examined my tire. Just as I was contemplating how much damage driving would cause, a truck with flashing lights pulled up behind me. I had kept it together up to that point, but there was no holding back the tears of relief as Cody walked up to my van and I saw the lettering on the side of his truck: KAL TIRE. What a blessing! I would have been happy to just have someone call a tow truck, but Cody did everything he could to make sure that my daughter and I were safe, cared for, and off the highway as soon as possible. He first tried installing our spare tire, but the access hatch had seized from rust. He then lent me his cell so I could call for a ride while he went back to Kal Tire for a spare tire. Cody had my tire changed and ready to go less than half an hour later. What is so amazing is that he did all of this at no charge! He saw a family stranded on the highway, and in that moment, he didn't see a chance to make a buck... he saw an opportunity to show compassion and kindness. Thank you!
Poor service. Would not recommend
Friendly folks. Excellent service. ⭐⭐⭐⭐⭐
Popped in to Kal Tire looking for some all weather tires for my pickup. They were well informed, courteous and on time for all appointments and I couldn’t be happier with the tires they helped me choose(Nokian). I would recommend Kal Tire Kingston.
Staff were kind and knowledgeable got my, job done fast I am happy
The service was great couldn't ask for better, but $69 for replacing a block heater end plug ! Next time I'll try it myself LOL!
Great. Dave Brown is a good person to deal with
Got a flat at Watson Creek. Drove to Hinton for repairs. Great service, pleasant staff.
Great friendly staff. Helped my daughter and I out when we were on a road trip.
No roadforce balancing available. I have 35" tires on 20" wheels. Twice they said everything was fine, but my truck was still shaking like crazy. My wheels were out 5 oz's on one side, and 2 oz's out on the other side, as determined by Fountain Tire. If you have a lifted truck, don't trust these guys to do your balancing.
After an accident, Kal did much of the work and did a great job! However, soon after I got my car back, one of my tires became flat and was not repairable (Kelowna pot holes!) I found a used tire on my own and took it to Kal. They mounted it and didn't charge me a dime ! I've spoken with others that also have had a positive experience at this location. Thank you Dylan and team! I appreciate it!
Very helpful good attitude
Don't tell you about hiding costs
The best tire shop I’ve ever been too! Very nice and friendly staff which is not a common thing at many other tire shops. They are very punctual and get the job done perfectly as promised. Especially the lady at the front desk is very friendly and also has expert knowledge on tires. She once accommodated my tire change over during a busy winter season day when the other shop down the street let me down despite having an appointment. They have a great selection of Nokian winter tires, so I’ll definitely buy my next set of winter tires from them.
fast great price can't ask for more
Terrible terrible service...the have been poorly managed and do not have customer friendly policies. We've been burned twice now and will never return. But I will tell all my friends about the horrible customer service. The latest, I have to wait from may 1st to the 26th for tire warranty on a tire purchased and installed here (another experience) for a leaky valve. Bad news and I have no idea why they are still in business.
22 Dec 2020 had a screw in my passenger side back SUV snow tire. Kal tire repaired tire within 45 minutes. Service experience was wonderful! I would highly recommend Kal Tires on Gardeners Rd for all tire issues. Special thank you to Kurt, Tom, Eric and Paul. Merry Christmas and Happy New Year.
They came and changed my semis front tires
Great service for a traveller. Remedied my to travel trailer tire issue quickly. Had what was needed.
The staff here are transparent and honest, they will work with you to decide the best option for your vehicle.
Very good service very fast friendly staff
Went in to have my tires changed and the staff was very courteous, fast and efficient. I would recommend giving them a try for your automotive needs
Scratched my rims, a day late switching the tires over, and covered the lower part of my dash with mud. Rushed job no care for my vehicle, and was still late!
The team at Kal Tire here in Grande Prairie are absolutely amazing - they know what they are doing, give great advice, and I always feel like they have my best interests at heart. I always feel like my vehicles are in the best hands when I take them there. Thanks so much everyone!
Not impressed. Dropped trailers off to have tire work done. Told them I would be back in a hour or so. I showed up 3 hours later and they haven't even touched it. Pathetic. Lost my business for good.
Tom really knows his tires. He is patient, highly professional, and extremely trustworthy. I bought my first and second full set of Hakkapeliitta Winter Tires from Kal Tire. I wish every vehicle out there had them. Canadian winter roads would be a whole lot safer!
Good experience and excellent customer service.
Fast and clean service
We had a flat on #401 traveling though the area, after we got spare on we drove to Kal tire. They were very busy, but managed to repair our tire and install just before closing. Excellent service, and it was free of charge!
Stopped there as I heard a grinding sound. The lovely gentleman at the desk came out had a quick peek, torqued my tires and reassured me that my tires wouldn't fly off. His assessment of the noise was correct and I just had the repairs done. Thank you for taking the time to help and reassure. I will not hesitate to have my tire work done there in the future.
Ok
The previous review was done by a staff member the truth: you can expect to wait for hours as their shop staff looks like they are all in high school with the same amount of skill, Ozzie quite the opposite who does not help much at all in fact the mumbling, poor english, miscommunication scam he puts on will usually cost you more money if he sees your confused or just saying yes to everything. Not only disrespectful blurting out nonsense little phrases to his coworkers in the middle of you speaking to him (Coward attempt to belittle you) as if he was in high school himself you will have to tell him what you want 3 times before he seems to process it, again the poor communication scam. Females and Elderly not familiar with vehicle repairs stay away, if you have to go there for what ever reason ask for Greg, Justin or anyone else.
Certainly no Nascar at changing tires but eventually they all got on.
MUST READ THIS I took my 2019 jeep Cherokee in to get winter tires on When I picked the jeep up the tires were stuffed in the back seat which broke the center console marked the door roof and leather seats and if that wasn't good enough they had put a gouge in each wheel a mm or two deep When I told them about this they said they can't replace the wheels but they can get them sent out it could take 8 weeks with no courtesy vehicle DO NOT TAKE YPUR VEHICLE HERE
Great service.
Great service on the phone and at the shop
Good place - I was lucky to drop in
I love this Kal Tire location. They’re customer service has been on point every time. I went in there to have my winter tires put on, and then a day later I had a flat tire. I called them right away and they told me they would put another tire on, and they did it free of charge even though the flat tire was not their problem at all It was super helpful to me especially since I was 7 months pregnant at the time and emotional ????. Not to mention, their waiting room is nice and clean. going to go to the for all my car needs from now on!!
Very good experience. Took me in last minute and fixed the problem.
The fellows at this Kal Tire are wonderful. After being stuck on the road to Bamfield for 11 hours the day before with three flat tires (the local tow company did not come to get us) Kal Tire came to our rescue. They dispatched a truck with four new tires to my vehicle’s location and transferred the new tires onto my old rims while at the roadside. After a short spruce up at the shop I was on my way $2 cheaper than my estimated cost and 20 minutes early. They were professional and friendly. Gold star service was shown by this great team!
I was 5 hours from home, on a business trip in the Hamilton area. I had a flat tire. My whole schedule was in jeopardy, so I needed quick service. Found Phil's on line, and rolled in on the temporary spare. Kyle and Chris greeted me, heard my story, and fixed the flat immediately. During the short (very short) wait for completion of the repair Kyle and Chris cheerfully talked with me all about Hamilton. Smart and informed people, who provided excellent service to a complete stranger. Congratulations to Kal Tire on recognizing the kindness and talent in this shop. Chris Kelly, Pembroke
Competitive price on my brake drop, convinrent shuttle service and very friendly staff. Feel like I get what I pay for and don’t feel dirty like when leaving other shops.
Always helpful staff are ready to get you out of a bind on short notice.
Staff was great,helpful, polite and had my safety in mind.
The guys at Kal are AMAZING! It was my first experience buying tires by myself. I had no idea where to even begin. They were incredibly helpful. Cole answered all my questions, explained the different choices and made recommendations based on my driving needs. I have continued to take my car back to address any tire issues. Thanks guys!
Service was excellent. They got us in & out quickly. Very reasonable. Loved the experience.
My truck broke down in Hinton on my way to Jasper with my kids. Kal tire took us in right away for an inspection, rushed in a wheel bearing for the next day and hooked us up with a shuttle to rent a vehicle across town so we could continue our trip. They repaired my truck the next day and had us back on the road for our 3 hour trip home. Excellent service from the team at the Hinton Kal Tire, very professional and courteous. Thanks again guys, much appreciated!
Jason was very accommodating
Great tire shop had the tires in stock, other shops would have too order.
Great service!
I just want to thank Matt and his staff for being so helpful today on my way back to Toronto, from the cottage. My Mini Cooper had a flat - run flat tire - which I am unfamiliar with since it is a new Mini. Matt took the time to call all the other stores that "might" be open on the holiday Monday, to see it they had the right tire in stock since he didn't have what I needed at his own store. He even offered to go and pick one up, if anyone in Peterborough had the right tire. No one did - however - he put air in my tire, said to be careful on the drive back into Toronto, and to take it to the dealer tomorrow to get a new tire. Great customer service and I made it home safely. Thanks Matt (and you didn't charge me..thanks!)
Was there before 8am with a very low tire... fixed me up and had me back on the road close to 9 am... Great shop. Super efficient for how busy they are...highly recommend
Over priced on repairs. 2 valve steams need on pickup truck. They want over 80 dollars for it. Way to much
Just nice
Outstanding service and attention to detail. Accurate price estimates and work completion timing. Friendly and helpful. I have been dealing with the Kingston store for years.
Would never go back here if you payed me too. They kept gunning on my lug nuts and busted 5 of my studs and tried to charge me $900 to fix it. So I got them to give me my studs for free and fixed it myself in 2 hours. What a rip off.
Changed my rating from a 5 star to 2 stars. My first time the service was spectacular, thought I would follow up. Became quite tired of being up sold and needing to negotiate my service; I quickly lost my trust. I prefer to seek the service of a facility that I feel has my interest as a priority. I'll keep looking, thank you for your service.
The whole staff are very friendly, willing to go the extra mile to get me my tires and wheels set for winter. I would definitely go to a Kal Tire before any other store because of the great customer service!!!
Absolute scum at Kal Tire. Bunch of people fresh out of gradee 11 mechanics class. Went to the Springfield/Kirschner shop. I came in with a pinch flat in my tire. I was told the tire was fixed and road worth. Drove less then 5 minutes and the tire blew out on the highway as I was going across the bridge going 70k. Went back to the store after putting skinny back on and explained to the employee that I originally dealt with what happened. He asked to look at the tire and said he'd try to fix it again and to come back tomorrow. I came back the next day and was informed that the wall of my tire was warn from running on the flat. They pointed out the powdered rubber in the tire to support their findings. I immediately pointed at the freshly drilled 1/4 inch thick hole that magically had appeared on the tire tread. This was the cause of the powerderd rubber. I asked who had worked on my tire and the manage and employee said neither of them had. No one could explain the hole. I was told my only option was to buy a new 100$ tire. This was obviously a load of you know. I had been to the store 3 times and put the spare on and off TWICE now because of two flats one of which was Kal Tires fault. After some words with the manager I made it clear that it was their fault for putting me in an unsafe vehicle and I would not leave the store till compensation was given. I received a brand new 100$ tire that that manager rudely handed off to me 3 days later. But not with some strenuous words I am a 21 year old guy dealing with older men. Shocked to see these men taking advantage of the young. Thank goodness I used to work in a tire shop uh, lol. I did not recieve free installation. That blown tire could have ended my life at highway speed. Should have taken legal action perhaps. I don't know about other Kals but the one on Springfield is full of monkeys and cons the manager is garbage. Never will go there again was shocked by attitude of staff and manager. The type of people to drill a hole through you transmission when all you asked for was new brake pads. Sickening.
They were awesome. I was there literally half hour. They fix my tire. Thx KalTire
Great
Called in to get a new tube for an atv tire on new years eve. They said no problem but once I got there and came back to pick up they said the tire was too worn for a tube!? And that it was a safety concern to fix it. I even argued saying it's more of a safety concern for my family to drive up our driveway if it's not plowed and that it's impossible to get hurt doing 5 km/hr while plowing. They still refused. I took it to another place and they fixed it immediately. Even took out a nail that obviously popped the old tube. Apparently the kal tire technician was too incompetent to do a proper inspection of the tire.
Pulled my tire off after 3 hours of sitting here waiting. It's been one hour and counting and they still haven't put a new tire on the rim.....it's a semi trailer tire. This should have taken 15-20minutes tops. Not the place to go if your running a log book. To top it off they started working on the truck next in line instead of finishing this ONE trailer tire. But hey their "working on it".
Always a pleasure dealing with you guys. Thanks a bunch. ????
The service was great.
Horrible service! Very rude people.
A huge shout out to Curt and the crew at Kal Tire! Went to get a quote for new tires...they had them in stock, in and out in 45 mins! Thx so much????
Awesome service! After getting two flat tires, Trevor and the guys at Kal Tire went over and above to not only get us back on the road but also make sure we got to make an important errand while they were repairing the flats. You are doing something right! You've made a Kal Tire customer out of me.
Excellent parking exceptional service
Great job.
They were very friendly, fast, excellent job. Thank you David and Gary- good job. I’m going to write your corporate head office and tell them also.
Very informative and helpful, they dont push for more and either offer to drive u somewhere or lend a courtesy vehicle.
Got a flat tire on the evening before Christmas Eve, knowing they closed at 5:00 and wouldn’t be open until after Christmas, called at 4:55 and they managed to squeeze me in and fixed my tire! Super friendly staff, and went out of their way to stay open late for me! Will recommend 10/10!
Both tires gouged badly. Seemed like a basic tire service. Just wanted them to take off from current winter rims and mount on summer rims. Don't trust them with your nice tires. Won't be going back for future services.
Staff is prompt at getting work done.Clean place.Close off Hwy 401
I would like to thank Shawna and the team at Kal-Tire for helping me with my vehicle on Saturday morning. They went above and beyond my expectations to help me out. Thank you for everything you did for me!
Excellent service!!
keep on rolling truckers this has to be the slowest kal tire in western Canada. there's two trucks here getting 4 tires put on and I've been here 2.5 hrs and there still not done, been told three times now that won't be much longer almost done when they haven't even started yet poor poor service. sicamous ok tire will have you in and out and there flat repair is 20 bucks cheaper and fast fast service
Great help
Excelent service
Good service
Idiots. Brought my truck in for alignment and they tell me my upper ti rod is broken. There was absolutely nothing wrong wth the to rod. My traction bar linkage and ball joint is what was broken
Great service, really nice, helpful staff and good quality products with good pricing. They helped me out of a bad situation when the car dealership that I bought my car from tried to upsell me on tires. Basically, I had a puncture and the dealership told me I needed to replace the tire because it is a low profile, I wanted a second opinion and I took it to Kal and they patched it for me that day, for a low cost so now I can get the rest of the life out of an otherwise perfectly fine tire. Thank you Kal Tire!
Excellent service, thank you!
Friendly and courteous
Fixed tire
Excellent service
Always ready to help ..
Tires were put on with no muss fuss or confusion. And quote was bang on. Great guys to have your tires put on by.
Kale Tire in Hope,B.C. is one of the best places. Company was very great and product was over the top. Thanks Kal Tire
They were very helpful and friendly.
Excellent service and pricing. Will definitely be a repeat customer.
I am not going to get into the details of why I am writing this “1 star” review. However, I will say that this location of Kal Tire had extremely poor customer service. It was so poor that we asked them to remove the new tires they had put onto our vehicle, and put our old tires back on so we could take our vehicle to be serviced elsewhere. We realized it would be a mistake to support this business. We called Tim from T3 Performance and got the same tires, at a better price and he managed to squeeze us in the next day. Sincerely- the black Jeep
Good service
Another fantastic experience with Kyle, Rob, Cali and the crew! I had a flat tire that I needed to get sorted out and keep my car reliable. It doesn’t sound like a big deal until you are stranded with a vocal 1 year old on the side of the highway. My long commutes mean that I’m not able to make it to the shop before closing. They were fantastic at making arrangements to sort it out. They are honest, reliable, work hard and they will always be my first choice!
Very friendly. In and out service
Excellent as always.. Covid sucks, no popcorn or coffee..
Great and quick emergency tire repair with no appointment
As always, service was excellent. I appreciate that my vehicle was taken in on such short short notice. I'm also thankful that the shuttle was available so that I was able to go home while I waited for my oil change.
Always great customer service
Very professional
Always honest, telling you what needs to be done not what they want to do to make extra money. They fix the problem for a fair price, and are more than accommodating.
It was more then terrible service! It was embarrassing!!dropped 4 tires off at 10:00 in morning,called at 2:00 in afternoon,they hadn't even started working on them,the only bright side was I got paid to sit and wait on these clowns!!!
Amazing experience! Awesome staff that make sure everything is working properly for my car. Will definitely reccomend to anyone looking!
The valve stem went in our boat trailer tire on route to our cottage. We pulled into kal tire and they were amazing. The best bunch of guys I have ever met at a shop. They had our tire fixed in 15 mins and were very reasonably priced. I wish we lived in Peterborough so they could service our tires all the time!
Awsome tire shop to deal with always use for work related issues and my own personal veichle
Great service
Very busy, yet they go the extra mile to help get you fixed up as soon as possible. Quality work.
I was pulled over in my old car across the street from the shop. It wasn't running due to a vapour lock in the fuel line. After sitting there for around 45 min, Kevin (assistant manager I believe), pulls up after closing shop and asks what's wrong. After explaining the situation he says he'll be right back. He runs to the shop and comes back with some intake cleaner to spray in the carb. We got the car running in no time and I was on my way. Although I have not dealt with Kal Tire in the past, I was very happy with my experience. Thank you Kevin for taking time out of your day to help me out.
Karl Tire rewards me time and time again with honesty, value and trust. I cannot recommend them highly enough. Kevin is a true leader and his team, if they stay the course, have me for life! Mark
Slow service and got the impression that every employee hated there job ...hopefully not true but something very disconcerting when everyone has a antisocial chip on there shoulders
Awesome company, but more importantly better people. Durning the initial Atmospheric BC Rain Storm of 2021, I blew out my tire (side wall) on my way back home on Hwy 3. The team at Kal Tire did everything they could to get my X5 up and running as quickly as possible. I was stuck in Hope, BC for over 72 hours with very little ability to move as the Highways were shut down to and from the city. Of course we couldn't bring in a tire from Metro Vancouver and my X5 has very uncommon tires due to the wide 20" rims. The staff and owners made sure my wife and I had everything we required and even went beyond the call of duty to bring out an extension cord, so at least I could work on my laptop to pass the time. Not only did it help pass the time, I was able to close two sales which they enable me to do. Couldn't be more happy with Kal Tire. I drive through Hope, BC very often, so all my future business will be done at this Kal Tire.
Excellent experience. Dillan was helpful and personable, repairing my tire was challenging because they were working with an old repair area that was patched but they used a proper plug and now it's fixed properly. And near the end of day on a Saturday just to get me going, thanks you guys!
Service is excellent
Great service
I got two flat tires in less than a month! They fixed the first one for super cheap, then were my heroes again the second time when they fixed it for free. Both times I drove over something sharp, both times they fixed the flat same day without an appointment. Wasn't even the same tire, these folks just know how to do customer service. I can't recommend them enough and I know where I'll be buying my next set of tires! Thank you
Excellent customer service. When I encountered trouble with my rental car, I stopped at the first tire shop I could find along Highway 7. Very fortunate to have come upon this place - they went above and beyond. Helpful, friendly staff.
Unbelievable customer service.
This crew just went way out of thier way for us when we needed a repair with an hour till closing. I love this brand. In Vancouver they wer great. The excellence carries over to Kelowna. Thank you crew!
Super friendly knowledgeable staff.
Amazing staff,friendly, and they were busy but had enough staff on to help me out and change a tire asap.
The guys there are great to deal with, gave me options on good tires. Took the car without an appointment as I had to leave town for work. Recommend Kal-tire for sure!
Great service and friendly
Excellent tire service and sales as well as an exceptional automotive mechanic on duty. Very friendly staff, however at this time social spacing is maintained to to Covid 19 concerns.
Quality and excellent service enjoyed my visit there
Great customer service. New tires installed and was ready before promised. When I dropped my vehicle off the courtesy shuttle took me home and offered to come pick me up when my vehicle was ready.
Service and staff Always great
Extremely poor communication between staff. I️ called the day before, spoke with staff, and arranged to drop my car off at 6:00 am. I️ got dropped off at 4:15 pm after work and found my winter tires had not yet been installed. The excuse was that the woman who created the ticket/work order had not been communicated it to the guys in the morning. The service guys working the counter were unapologetic.
Took tires in for rebalancing as I do every year, explained what had to be done with two tire, never listened and add far far to many weight then hit me for over $120.......and tire where off the vehicle!!!!
I called Kal Tire from the lake when I discovered I needed new tires on my RV and they had the right tires in stock and I stopped there on my way home from lake and they changed them right away..awesome service ...thank you
Today the service was the best ever! The technician changed our flat tire in the parking lot in the rain to save the tire from needing replacement. Thank you!!!
Use to always go to kal tire for their service, but after today i wont again after i get charged 130$ for putting air in four tires and balancing them
I had an emergency stop at 4pm on Thursday and had a 12 hour all night drive ahead of me. The helpful and sympathetic guys up front got me in right away and the head mechanic (I have shamefully forgotten his name!)diagnosed my issue(a very loose bolt on my new airbag suspension), tightened it, and had me on my way in 30 minutes! They refused payment and just said to remember them when I need tires! Awesome experience!
I had a flat tire, left my vehicle at the store that evening, hoping they would be able to address it as soon as they could the next morning. 7:30 a.m. I received a phone call that my tire was fixed and I was good to go! Wow! Fantastic service - and I was able to get to work on time! Life savers!! :) Thank you so much!!
Make an appointment for 8 am for 6 new tires and wheel alignment and end up waiting for 6 hrs not very cool , will not be doing business with them anymore
great crew very helpful and professional but small property if coming with comercial vehicle call and ask about waits and best place to park and direction to come in from
Very pleased took in quick and fixed fast. On my way home to my brand new grandson and had bolt in tire. Thanx kal tire.
3 on a good day
Great service by Alex. Good and proper recommendations on new tires, needed them urgently and although not in stock he got them transferred over from another store right then and there. Had a long standing prior leak issue in one wheel, when it continued with the new set of tires Alex sourced it to a valve stem issue that others had missed and got that replaced promptly and no more slow leak on that wheel. Thank you, Alex.
Great staff. Great service. Wouldn't trust anyone else in town to touch my car. Only draw back. If you don't drive a car made from a common car manufacture they may not be able run a diagnostic test. All my co-workers take their vehicles here and no issues thus far.
Hubby loves the place! Great service and prices!
Fixed flat tire for free
Always a good experience at Kal Tire Hinton
Never let them touch your tires, could have to Morgan the house to get your car back
Superb service very fast and polite.
I stopped by the store with a motor home to see if I could have the tire pressure checked on the dual tires. Even tho the store was closed, a very friendly employee was very helpful and checked the tires, one of which was less than 50% recommended pressure. With his friendly advice and help we were able to get on the road quickly. I wish I would've thought to get his name, but this is exactly the type of service that keeps me seeking out a Kaltire no matter where I am
they were great and fast!
Great service. Sabrina rocks
Good customer service and clean but unfortunately they where not able to match price
KalTire Kitimat got me into the perfect snow tires for my truck. Thank you to all the friendly and knowledgeable staff.
My tire got went flat during a road trip in Kelowna. I managed to get the vehicle to this location. Dylan was super helpful in diagnosed my problem right away and got me a set of new tire the SAME day to get me out of town, saved me a night or 2 having to get a place to stay. Doesn’t matter where you go you can expect the same level of quality customer service at Kaltire and this one is no exception!
Best service in town. Fast amd proffessional. Will continue to do business with them in the future.
Good service
Great service, great people.
Normally have very fast service. They're knowledgeable about their products and nice folks
Blew a tire while up at the cottage this past week and ended up buying 4 all new Conti tires as it was time to change them. Had excellent experience with these guys - fair - professional - very good price - and honest! I wish I lived closer to them as I would use them from now on.
Friendly, knowledgeable, professional staff. Your best choice in tires and seasonal service. Highly recommend!
Grate time coming here always.
Good staff and experience
Reliable and fast. Wonderful service always
WORST CUSTOMER SERVICE EVER! One star is a generous review. Matt quoted me a price on with the tires and rims and said he would let me know when they were in. Almost a week later I called to follow up and found out they were out of stock in the warehouse, but not to worry the tires were on the way from another store. That was Saturday, he said they would call back on Monday. By Wednesday afternoon I had still heard nothing so I called back, again. I was told by Rita that my tires were in but their system was down for booking appointments and she would call me back to let me know when I could get installation. She did call back, but not to book an appointment. This time she called to tell me that they didn't have my tires, couldn't get them and had nothing in the same price range. They wouldn't honour the price and fit me with the next level of tires. In fact they didn't care less that they had strung me along for over a week and a half with blatant lies. They then implied that it wasn't their fault, it was mine for not ordering tires in October. Thanks for nothing Kal tire. Your customer service sucks and you've left a pregnant mother of two with no winter tires thanks to your lies.
Expertise varies according to who's working so above average to very good with latter on last visit. Tyre shop of choice in the region for at least 6+ years.
Friendly, courteous, helpful and quick servive. Nice place to sit and wait.
Will not honor the bf goodrich all-terrain ko2 warranty if not bought at that store. Won't even look at them
The tech took a look at my issue immediately and gave me an idea of what I would need for a full diagnosis. Friendly and knowledgeable. Highly recommend.
Great service and no hidden costs, definitely my new go to tire shop.
Great, quick & reliable service!
They never called back
Quick, excellent service. They didn't have 4 matching tures in stock so brought in 2 more from another Kal Tire store to make it work for us. Responsible handling of covid19 protocol.
as always great service they were behind schedule and told me ahead of time but still had me out in under 90 minutes
These guys are always busy especially in October and May during the forced tire changeover period. They do work to get you fixed up though and they have a delivery guy who will come get you or drop you off if needed which is nice. They work on small cars to hi-way tractors and heavy equipment, Kal tire has you covered.
Mostly worked with (I think his name was) Reid. Very knowledgeable and happy to help. Had my tires on rims switched out and was done in less than 30 mins. Very happy with the service and professionalism.
First time there and great service and staff were very friendly
Friendly staff, installed my new tires in no time. Definitely I will go back with my tire needs.
They were very quick at getting my vehicle in for an appointment. Staff were helpful and knowledgeable. The tire was fixed within the hour! Exceptional service! I will definitely be back and will recommend to friends!
Small and efficient shop, nice service, got me supplied with chains/cables just when I needed them the most...
Friendly and fast service. Called in from highwat and drove right into bay for repair. Highly recommend
My husband experienced a flat tire on Saturday. ..he went to Kal tire and was turned away by the Manager as they were busy. My husband and his friend decided to try to get the spare tire off themselves. Then one of tire technicians came out with one of the service trucks and helped them. He was reprimanded by his boss ..,but he could not in good conscience let a couple guys try to get the tire off and possibly get hurt on their property. His name is Corey and he took the tire off (that is not repairable) and put the spare on. He is a very conscientious worker and Kal Tire should be thankful to have him in their employment. He also told my husband about a lady and her son that he rescued from the 401 near the Husky that had a flat tire and had been stranded for 2 hours. He is an Angel for sure...It is so nice to hear about an amazing employee and more importantly he cares about people. Our hats off to you Corey...
After unfortunately getting machine head screws in two of my tires from a street somewhere in Kingston while heading to a client. I called around and nobody was able to fit me in..I tried Kal Tire and the pleasant gentleman on the phone listened to my situation and was able to fit me in on their lunch hour. They got the my tires fixed up and I was on my way in less than 45 mins. I was very grateful ????
Nice
Kal-Tire was wonderful to deal with. Fast, friendly and reasonably priced.
Had a wheel/ tire alignment done. Had to go back 3 times, and it still doesn't drive straight.
Unbelievable service. These guys are absolutely top notch. Curt went above and beyond.
Always excellent service from this location.
Great place, solid work. Definitely worth seeing them.
I walked in to inquire about repairing a tire with a nail in it. They took me right away and repaired it and within 20 mins I was on my way.
They took my truck in right away and they were done very fast.
Great service
Excellent customer service by Todd and his team. Walked in on the day of snow storm and kaltire staff went above and beyond to give me the same day appointment. Very much impressed.
Fast and efficient very hospitable????
Very efficient and affordable. Awesome.
Went in to get loose tires and rims put togethor and an alignment. Asked for sticky weights to be used and not the hammer ons. When I returned to pick the car up I was informed that an alignment could not be done because the car needed $900worth of front end work....right. drove car home to check the front end for myself. After double checking with multiple of my car friends it was clear that nothing was worn or loose and that they were just trying to scam money. Not only were they dishonest but also did not use sticky weights for the rims as asked and charged full price for a dismount and mount even tho they only mounted one set. This store is why the regular person does not trust car shops. I would have given one start but they did shuttle me home and back. Oh I took the car to another shop the next day with no issues for am alignment.
Friendly
Totally fine as always
Very friendly staff. Came for tires left with new rotors and brake pads as well after showing me damage previous set had sustained. Very quick service.
Brought the cat for wheel alignment yesterday using $100 Groupon. They misdiagnosed the power steering leak and did not do alignment. After I've complained, they made me another appointment for next week. Will see how it goes ...
Bad attitude at Kal Tire! I phoned in to ask about getting winter tires put on my car and the employee I spoke to was kind of angry and it was only 8am. I tried to politely get off the phone and he just got more hostile. Yikes!
Friendly quick service.
Only place to go for tires!
Knowlegable, friendly staff, great tire selections. Recommended!
Worst customer service ever. Pay a little more and go elsewhere.
Good friendly staff
Excellent service
Outstanding service, friendly convenience, knowledgeable, great team! Highly recommend these folks
Amazing staff and crew at Kal tire ..... keep up the good work for your costumer...
Friendly staff fast reliable service.
The staff are friendly, polite and know their products and how to help their customers. Plus they only charge time for how long it took to service a vehicle....if it took 20-30 min.; then thats all they would charge for....not the full hour the way alot of other places do. I find them very reasonable. ????
Kal Tire did a free tire repair for me in the past so I decided I would give them my business for fixing the slow leaks on all four of my Pilot's tires due to corroded aluminum rims. I was however, totally surprised when they didn't charge me ANYTHING for the labor, but only the one sensor that needed to be replaced. I was expecting at least $100 in labor costs but that was FREE?! Who does anything for free anymore? Definitely will be back and maybe next time I will actually get to pay them!
Rudy is very helpful and quick.
Great place and great staff thanks for all the quick help
The employees are amazing! During the busy winter change over time they work overtime to help walk in customers (like myself). Speedy service. They truly deliver above and beyond expectation.
Best place in Fort St John 4 new tires usually has the best selection
Friendly and prompt services! My only go to place for tire change.
Guys were awSome. Pulled the nail out and puged the tire in no time. Was cheap and polite. Will likely be back there for tires this season
Just as I'm headed out on a Saturday afternoon I discovered my tire is very low with a visible nail in it! Grateful Kal Tire was open on a Saturday! Waiting room was nice and clean, staff were friendly, and they were fast!
First worker I dealt with was very pleasant. The second one, not so much. He wasn't very friendly at all. No goodbye or thank you for my money or anything. I even had to ask if my keys were in my car. He just handed me my receipt and that was it. I had the same Kal Tire service done in Alberta a week ago with extremely different outcomes.
terrible service , won't be spending another dollar here .
Was too busy to help.
Huge thank you to the team for going above and beyond today. I showed up without an appointment and with an issue not tire related. They weren't sure if they could help fix the problem or even fit me in. My vehicle was fixed and ready to be picked up before noon. Thanks again!!!
Extremely slow service. Had five customer service desk and only 3 workers. They were more interested in helping people on the phone then the long line of customers waiting to pay their bills. Will not go back for my personal tires!!!
My recent experience at KALTIRE was exceptional. The staff was prompt with a full change out of winter tires. They were accommodating when I had to “on the fly” track down my wheel key and lug that was taken by the tow truck driver. The staff provided me with options regarding the removal of the key lock and transfer to lugs only. That was almost the case but I received a call from the tow driver who accidently taken the key. Ozzie (The manager) is very knowledgeable and concerned for our safety. Once we could provide the key, the staff at KALTIRE had all 4 tires changed and our vehicle was available to us within a ½ hour. Both of my vehicles have all season & winter tires thus bringing us back to KALTIRE often. We feel comfortable with the recommendation made by KALTIRE staff when considering replacing tires and do not feel the need to shop around. We will continue to support the local KALTIRE shop as we feel that OZZIE has my family’s best interest in mind and continually provides us with dependable winter & all season tires that are the best fit for our vehicles.
Awesome experience at Kal Tire. Had to replace our fuel filter last minute on our road trip, these guys fit us in last minute and got it done within 40 mins. Very reasonable pricing too! Thanks to the handsome man with a great beard for working his magic!
Great service!! Good prices!!
Paul at Kingston Kal was super. Friendly, prompt and professional. I always feel safe when Kal does our tires. Thanks again Kal and Paul!
Excellent service. Would recommend this location to anyone.
What a stand up place. Had a screw installed on my tire, called in and was told to bring it in. An hour later screw is out and tire is patched like new! Thank you KalTire Kingston. That’s service!
Called ahead to see if a tire was in stock and told "yes". Made the 30 minute trip to collect tire and was told that it didn't exist! Not the first time I've been " bitten" but now I'll make then physically check IF if ever try again.
Excellent customer service and they always stand behind the work they do. Wouldn't buy tires anywhere else.
They did good
Good people, they guarantee their work and stand by it.
Great service. Great tires. Fair prices.
I had some issues with my tire and rim today. I pulled into Kal tire, they assessed the problem and provided exceptional service. They couldn’t have been more professional or accommodating. They were unable to fix it because it was a rim problem but they put my spare on and didn’t charge me. Thank you soooo much! I sure didn’t expect that, what an amazing random act of kindness to a distraught lady!
I was very happy with the staff and the fast and efficient service I got on such short notice. Thankyou so much to the staff that helped me out and I would definately recommend kal tire to all my family and friends in the near future.
Always a pleasure dealing with the crew. Pleasant, and so much a pleasure to deal with. Can't say enough about Todd and his crew.
Former employee at Port Alberni Kal tire, during my time working was not pleased with the management, over worked everyday, no breaks have to work thru lunch everyday and with little pay. So greaful I’m not working there anymore.
Simply the best best best
Excellent service, would not need to go elsewhere
Just wanted to give a big thank you to the staff and owners at the Port Alberni Kal Tire location. I had an unexpected vehicle break down and the Kal Tire crew was amazing. It's an older vehicle and they went the extra mile to explain what the problems were, sourced the correct parts, and had me back on the road as quickly as possible. I would and do recommend this business.
Quick service friendly
Wow from greeting me at the door to having my car up on the lift within 5 minutes amazing service. Only place I will take our vehicles now!
Great Service! Would recommend
I was in an emergency situation and came here before 5 pm. Man was very rude and tried to extort us for a $212 dollar after hour fee as we were on back of a tow truck. Oh yeah—- he was the after hour guy. Not only stranded in a foreign country but told “ I have a life too you know”. Do not use kal tire!!! Very poor customer service and an I don’t care attitude. I don’t know how they are still in business!!!
Great place got my tires put on rims, and then put on the car very accommodating and quick to book me in thanks for the great service.
Great service
Nice staff and knowlegeable
Nice guys. Excellent service. ????
Friendly businesslike people doing very competent, professional work in a great, small town atmosphere. Worth the drive to go there!
They fixed a flat tire at no charge. Great service.
Best tire place ever! From the front desk to the techs in the garage, everyone cares about keeping your ride safe and doing a good job to make sure. Like the fact they are diversified in their hiring of staff too!
Kal Tire Peterborough scores a 10 on customer service!
They are good for winter ties ONLY. I went for an oil change, they told me a 30-45 mins which is fine. I go to pick up my car and I sit in the front for a half hour without anyone talking to me. Finally, after sitting there for a half hour (and now longer than I was told it would take) I get someone to talk to me and it's then that i find out that they're running behind and I was told another 15-20 mins. I wouldn't have minded if someone had just told me a head of time. When I did finally, get my car I expressed how upset I was from the lack of communication and all the guy said was "okay" brushing me off. They then charged me OVER $100 for the oil change. The price was something that was not communicated to me when I booked the appointment. Never going back again. Rude and only care about money.
Had tires on in 25 minutes
We take our vehicle here all the time They explain everything very well to you and love how I can have a not so expensive option
Great service and friendly staff
Always friendly and helpful.
These guys were awesome! Popped in expecting a long wait- they set to work immediately and I was on my way in less than a half hour. Much appreciated!!!
Friendly and helpful staff in the commercial department. Hard to get into.
Great service
Went there at 11:00AM to get a flat tire fixed he told me he could but not till 9pm tonite he said it would not be fair to other customers to bump them. I had a flat tire 9pm was unreasonable and if I was there waiting for my snow to be changed I would have no issue allowing another motorist to bump me for a flat tire. I left frustrated and not pleased with the service being a past customer of Kal Tire. I drove up the road on Hwy 97 Fountain Tire and they fixed my flat in an hour. Guess who I am going to recommend and use for future tire requirements, you got it Fountain Tire. Shame on Kal Tire at this location on Springfield and Kirschner. Word of mouth hopefully goes a long way with customer satisfaction. Service here is pathetic.
I had the best customer service. I'm so impressed.I went in to Kal Tire as I had a red exclamation point glaring at me when I started my car this morning. I told the masked gent behind the counter/ barrier of my find and he was kind enough to check my tires and added air so I could travel safely to work and back today until my winter tires were put on. Super fast assistance as I was on my way to work. Most kind.
I have been using Kal Tire for years and have always had Excellent service. Today I brought my vehicle in at 8:00 am and it was done by 10:00 am. I have always found the staff to be friendly, helpful and quick. I will be continuing to use Kal Tire and telling people I know to go there as well.
Good serve expensive
Great fast service, solid price. Will return and would definitely recommend.
Very friendly staff and timely work!
The only place to buy tires. I've been dealing with Kal Tire since 1972. Ozzie Herbina is the man to go to at GP Kal Tire. Reasonable prices, along with excellent service will have you on your way in no time. Got a question about tires? I found that Ozzie couldn't be stumped. He always has a solution for your tire problems.
Great experience. They didn’t even charge us for puncture repair! Where as Canadian tire told us to buy new tire????
Staff were friendly and the price was cheaper than other places I had gotten quotes from
Service manager deserves a ???? After driving with a donut for two weeks while waiting for my rim to come in there were some difficulties, spoke with the service manager and he made sure my vehicle was good to go. Big thanks to the service manager and the guys who got my vehicle done by days end, muchly appreciated!
Always the go to shop, they treat me like a human and not a number. Highly recommend this place
Very fast friendly staff 10+
Nice guys overall, but left disappointed after going to Kal Tire for the first time. Had hoped to take my other vehicles there as well, but was left feeling not overly confident in quality of work. Atv tire installed was not seated flush with the rim and would have filled with mud for sure had I not checked each rim / tire in the parking lot. (Younger guy who helped me load the tires was polite and understanding of my concerns and suggested I speak with the the person who gave me my bill). Then, atv tire bead on one of the tires that was taken off the rim was pretty much, if not completely ruined. Explained to me that that two large rips in the bead were old and rust indicated this? Previous to being taken off the rim, the tire held air. Will sadly probably not be able to re-use or sell the tire that was removed. Employee said he could put “bead glue on it”? I chose to leave as I had already been there for almost half an hour and it was almost 5:00pm (this in conjunction with compounding frustrating issues). Even the offer of few dollars back may have nullified me. Now I will steer others clear of the potential for frustration / damage / incomplete work and the potential safety concerns an improperly mounted tire may present. Frustrating as one would expect more from a shop that has “Tire” in it’s name.
Great place to buy tires and aftermarket rims. Very helpful staff and they give you the best possible deal.
Friendly service, but...ordered tires on about April 12. Was told they’d be 7-10 days - no problem. They’d call when they arrived. Called again on April 26 to check on them (8 business days). Was told they hadn’t arrived yet but should very soon. By May 10 still hadn’t heard from the store so called them again (9:00am). This time they said they didn’t have a work order in my name. Fellow on the phone said he’d ask around and find out what’s going on and call me back. Didn’t get a call back all day. Called a competitor, they had the same tires in stock, same price. Getting them put on tomorrow. Pretty disappointed in Kaltire. Usually pretty good, but dropped the ball this time.
This place told us to come in to have tires changed in the next twenty mins. Arrived ten mins later to be told they had told three other ppl the same thing and that it would be a two hour wait. Thanks for wasting my time kal tire
Asked for 2 new tires but they said they would only sell 4 at a time? Kind of ignorant if you ask me.
Had a tire issue while on holidays with the family. I got to the shop when they opened at 7:30 and I was out by 8:15. They far exceeded my expectations with their helpfulness and did everything they could to get us back on the road at a very reasonable price.
Very good emergency service in Grande Prairie, Ab.
In November I had booked hotels because I was going on a road trip. I went to Kal Tire, where I had purchased my tires in July, to get the pressure checked, as one tire seemed low. They checked all my tires, and one had no air! They found a screw in it when they visually checked. I went inside and explained that I was on my way to Saskatchewan and needed the tire repaired as I was leaving right away and had non-refundable hotel reservations. I was told they were too busy and might be able to get it done by 6 pm! They suggested I drive up the street and try other shops. I did and was told at Cavell Tire, the first one that I checked, that their bays were all full, but as soon as a bay came free they would get me in! I was on my way in less than an hour! Guess who is getting my business from now on. (Including today)
It is awesome. They provide free air filling and gives good advice on your tires. Although the prices of winter tires are a bit much.
We've now purchased three sets of brand new tires in the last 8 months or so from this location: summers/winters for our Hyundai Elantra, and rugged all-weathers for our Ford F150. We have been extremely pleased with the tire recommendations, the quality & speed of service, and the warranty support (one of the Elantra winters blew out a few months back). We have dealt with either Kevin or Trevor on most of our visits, and both have been courteous & knowledgeable. We wouldn't go anywhere else when it comes to outfitting our vehicles, and will likely be returning in a few months to purchase some sporty rims for the car. Thanks guys - always appreciate the excellent service!
Excellent service ????
I pulled in on Christmas Eve with five small punctures in two of my tires. They had two of their staff working on my vehicle within minutes. I was back on the road with in the hour. Well priced, good friendly service. Thanks to all the staff. I literally would not have made it home for Christmas without them.
Amazing good service
Was not my best visit today have had much better visits.
Super customer service. Took the time to solve problems others wouldn’t or couldn’t. Appreciated all the work they did.
I was in and out in less than 20 minutes. The mechanics were nice and I had a decent conversation with one of the workers while I was waiting.
Paul is always helpful always courteous. He gives full picture advice and let's you decide. I also love that tire repairs are included as a courtesy when you buy your tires. I had a flat at Christmas and didn't have to pay to fix it!
Had another great experience with the boys from store#44. Thanks for taking such great care of us!!
There awesome best kaltire n town. Patched to of my tires for free one time.
Winter hit early and my appointment to put snow tires on was still weeks away. The crew went above and beyond fitting me in on Saturday November 11, 2017. I purchased my snow tires from Kal Tire, and store off season tires with them. Friendly, professional and competitively priced service...always. Thank you! Susan
Love this particular Kal Tire. Friendly, helpful, and knowledgeable staff every time I visit!!
Went in to rotate the tires and was treated to exceptional service!
Excellent service
I was on holiday. My vehicle started making noise just outside of Hinton on Sunday morning. I called Kal Tire at 9:00 Monday morning. Two lug nuts were missing from the rear passenger side wheel. A service truck was out ten minutes after my call. I brought the vehicle in to make sure nothing else was wrong. They checked for damages caused by the loose wheel and checked the other wheels were tight and did a test drive. I was back on the road by 11:00. Thanks for the great service.
First place I always go to for ALL my vehicle maintenance needs. Not just for tires and oil changes. Professional and courteous staff, clean and bright showroom, comfortable waiting area, and courtesy shuttle. Never disappointed.
Reasonably priced changed right away
Great experience with the crew down at kal tire professional service with a hometown feel
Fabulous and friendly customer service. Passing through Hinton with an emergency and they exceeded my expectations! Thanks ou for the wonderful and quick customer service!
Awesome staff very friendly and helpful!! Service time and price were better than promised!! 5 stars from me!!!!
Came here on a Saturday with a flat tire. The staff was very friendly and professional, they were able to fit me into the schedule and fixed my flat in 30 minutes at no charge. Highly recommend this place to anyone.
I would advise you hire someone that actually wants to work to answer your phone. The first time I called Kelly hung up on me. The second time I called. She had a major attitude saying "no" they don't have the tire I needed. Good luck finding business with someone like that answering your phones!!
Had the unfortunate experience of a flat on my tractor and had to purchase new one. Staff was speedy and professional. 40 years of trucking and this place was cleanest tire shop . Great job guys.
Best Buy far from tires and rims and everything else going here or anything ka[ tire best shop to i of in Jun8 my mi
I received great customer service and I was very happy with the work that was done. They did a great job!!!
Great store. Excellent staff there. Appointment time is respected. Tire purchases include free season changes.
As always excellent
Very good service. Good knowledgeable staff. Good prices. I just keep going back to them. Happy customer service.
Always good service in my experience
Service and quality of work done in a professional manner, managers are amazing not afraid to get dirty when need be.
Good service
Dropped in with my old chev truck without an appointment. The staff new the year without asking.They are car people, who went above and beyond to get me back on the road. Fantastic service
Kind and caring... Excellent service.
Great
Very friendly
Kelly and Team at Kal Tire were amazing, prompt service and great prices.
Was told a part needed to be replaced got a second opinion on the matter and as I suspected it did not.
Great people... Cheers mate...
The staff are awesome and always so accommodating! I will never shop for tires anywhere else! Thanks boys☺
Very polite and extremely helpful. Immediate attention when they saw my almost flat tire. I'll go back
Awesome didn't have to wait
Always a good place to go to the guys are proficient at what they do very quick with putting trailer tires on or fixing what other problems I have
Amazing customer service! Went above and beyond just changing tires.
Wow, best customer service ever!!!
Great service today! Was there at 8:00 when they opened and was in and out in 40 minutes with leaky tire plugged and patched, without an appointment. Thank you Kal Tire Kingston!
Great, quick tire change
Basically the Air Canada of tire shops, overbooking and under delivering. I understand tire change season is hectic but if it’s going to take 3 hours to change tires on rims you should warn people when they book the appointment.
Quick organized knowledgable
Stay away from Kal Tire Kingston. We contacted Kal Tire on Monday to repair a tire that had picked up a nail. The staff member said that we could bring it in and they would patch it and re-install it on our truck Monday afternoon. We were notified Monday afternoon that the patch worked. We then drove back to Kal Tire to have the tire installed on our truck. Upon arrival we were greeted by a very rude employee named Reed. He informed us that they could not re-install the tire. We asked if the repair cost ($45) included installation of the tire and he said yes. He said that the installation was free and that the charge was for the patch. He said that they could install the tire in 4 weeks. We asked why we had been told that the work could be completed on the same day? He said that they had gotten busy and that we should just take the tire. We asked if they could fit us in any other time and he said yes but in 4 weeks. We left without the tire as this did not seem like a suitable solution to us. We contacted management and they did have availability on Thursday. We booked that appointment and went back. They did install the tire, but for $61 instead of the $45 Reed had confirmed on Monday. In addition they did not put our spare tire back under the truck, they just threw it in the bed. I would suggest looking elsewhere for service.
This is the second time that I have dealt with Kal Tire and they have been very helpful on both occasions. Even though I had walked in 5 minutes before closing, worried and upset about the condition of the tire of my car, Paul was very friendly and took his time to find out what the issue was. He kept his word and called the Tire manufacturer the following day and did his best to get us a good deal. I must have called him at least 5 times that week, but each time he was friendly and helpful. He ordered a new tire, which was put on just before we had the heavy snowfall in Kingston. On the previous occasion, I had dealt with several staff and I recall Dave, in particular, being very friendly. We have had a good experience with Kal Tire and believe that the staff are friendly, helpful and trustworthy.
Awesome service. These guys are great. Snuck me in for a changeover on my tires and have always gone above and beyond to ship tire sets down for me when my other vehicle is in vernon. Happy to have such a great tire shop in town.
Both times I have been very satisfied with the wait times and the service is always efficient and friendly.
Fast service and fantastic prices.
I have been buying tires from kaltire for years and always competitive prices and great service
Good customer service
Went here for a flat tire repair and they managed to get me in that day. The service technician and sales person working the counter were outstanding. They went above expectations and I would highly recommend this location to everyone.
Great poor. Semi parking
Great prices fantastic service
Kal Tire have consistently provided great service to me and my fathers business for years. Even when I’m in a jam, the gentlemen at Kal make it happen. Hardworking and professional, Kal will always be my go-to for my tire service needs. Thanks guys.
It is my first time to go there, and the service is great. I would highly recommend. Awesome place.
Awesome service and great staff!! Dropped my wheels & tires off on a friday late afternoon and picked the up the next morning!!... Highly recommended take all my wheels and tires here!!
Great service and price matching.. no hassles and tires were installed in just over an hr.
Multiple reasons I would not recommend these guys
very good
We were need of emergency help as we had developed as slow leak with one of tires when we drove through the construction site on Kennedy pass to catch the ferry back to Vancouver. What a way to end a trip. The staff at the Port Alberti Kal Tire were friendly and accommodating by staying open when we arrived just before closing at 5 pm. They provided fast and efficient service and great price to fix the tire. We are so grateful to the wonderful team that worked on March 10/21.
Great service and can help with RVs!!! I discover a leaky front tire while traveling through and the fine people at Kal Tires got me going in no time. From the phone call with Josh, to the intake with Amanda, and the service in back, a 5 star performance! Thanks!!!
I have always had nothing but excellent service when I have had to get my tires done or changed. I am treated with respect and understanding! Owner always matches me up with the best tires as she knows what I do. Love you guys. And thank you for your great customer service. I will always deal with them and I dont even live around Kirkland Lake.
I called them and asked if i could come by for an alignment and said that i have rear camber bolts maxed in the back and asked if they could use my front camber plates to increase my negative camber. The man on the phone said yea no big deal as long as the parts to adjust are there or they will have to order camber bolts. I brought the car over and they call me and say they can't do that at all, that they can only do factory spec and being that I have rear camber bolts they can not align my car. And the guy was very rude about it arguing with me, talking over me. They ignored what i had originally tried to talk about so they carelessly told me to just come by anyways even though they couldn't do what i need. What really bothers me is how rude the guy working was about it and now ive lost a whole day because I dropped it off right before work. I only went to kal tire because multiple friends told me they got their alignments with negative camber done here. So why i was originally told it could be done and i am told it has been done but now they cant do anything? Doesn't make sense. But they would rather argue with me and be rude than admit their mistake or offer to help me out by maybe suggesting somewhere else.
The service is not what it used to be. Management does not return calls. Wish the old staff was back.
Great service and communication.
Just want to give you guys all a great review, each time I’ve dealt with you guys it’s been extremely amazing. You’ve gone above and beyond many of times for us. Thank you for all your great work throughout the tire change season ( so many long hours!! ) and the rest of the year.
I regret ever going here. They damaged my rim while swapping a tire with a nail in it. Initially it looked like it was only one spot but upon further inspection it's in two spots right on the edges of the rim, on opposite sides, likely caused during mounting or unmounting. The rims were brand new and now I get to drive around with a damaged rim. They offered to repair it once I pointed it out, but it's obviously a massive inconvenience for me to deal with this. Also, there is no way NOT to notice this damage while doing a tire swap on the rim. Whoever damaged the rim should be fired for not being upfront. I will never go back here again (aside for the repair) and would not recommend it unless you want careless and unprofessional service. UPDATE: Management has followed up with me and I'm satisfied that this will all be resolved in the long run. Thank you.
Great service! Always very helpfull
This morning, my colleague's wife found herself stuck on the side of the 401 by Odessa with a flat tire. Not long after her husband arrived, a gentleman in a Kal Tire vehicle stopped to see if they needed assistance. He was very helpful, finishing up the job for them quickly and confidently. They wanted to be sure to thank our local "Prince William with hair" Kal Tire employee for his help today - much appreciated!
Good local knowledge of various tires for the road. Fast and courteous.
My boyfriend and I were in Kingston for the day, we live about an hour away. We noticed we had a nail in the driver side rear tire. It was a good sized nail in an odd spot, along the edge of the tire. We were worried about driving home so we stopped by to see if Kal Tire could help. The shop was really busy, completely booked up! But David was great and we are so, so grateful for his help yesterday. The tire was toast unfortunately. But, he ensured we got a new tire changed over so we could get home safely. Thanks again!!
I can't even say my expense was good here lol. I got new tires put on and we were coming from out of town. They called us and told me my car was done. We get down there 40 minutes later (because we have no vehicle). And they tell me they haven't done a tire alignment yet, and it'll be another hour and a half when they pushed my car put onto the street and are working on a KALTIRE TRUCK instead of mine. My question is, why would you tell me my vehicle is done if your working on a company truck and still need to do this on my car. Probably taking my business elsewhere next time. Seriously not impressed.
Professional, courteous and fast
Always good quick service here.
Excellent service every time, incredibly friendly and personable staff always happy to help.
Branden offers outstanding customer service. The staff is very helpful.
Good service once you can finally get through to them
Quick summer tire change and always friendly staff!
Great friendly and helpful service
Had a flat tire, was fixed quickly. The kid that changed my tire left the wooden block behind the wheel so I drove over that, they thought it was funny I guess. Not as friendly as I've experienced in the past, but will most likely go back
Completed service quickly. Friendly staff. Reasonable price.
Booked an appointment a week out for a tire rotation and an oil change. When I arrived I was asked if I brought my tires. I said nope, just a rotation and an oil change. I was told to wait a moment and then I heard from the floor “I don’t want to do an effing oil change!” I was then told they were only able to rotate my tires. You’ve lost my business.
Brendann hooked me up with an awesome set of tires at an unbeatable price, highly recommend!
Had snow tires installed today on my Jeep, everything went well except they broke a hubcap, claiming it had gone brittle. Not so, I had removed them all the day before myself, they were in perfect order. The guy I dealt with was most unhelpful to the point of being arrogant, implied I didn't know what I was talking about and didn't take any blame for the damage. I feel the situation was handled unprofessionally and I left feeling an unhappy customer. Would I use Kal Tires again? No.
Good friendly service
Great service
Place is very popular which leads to a bit of a wait. The staff are very friendly. Have not had a lot of luck with their winter tires. The prices are good but the experience with the tires has not been great the last few sets. Recommend going with a name brand and not the recommended house brand.
Exellent service and very efficient
broke my wheel studs and told me that it was like that when they took the tire off and when I changed it is could tell it was twisted off by an impact gun I won't be bringing my car back to this Kal tire
Awesome experience buying tires
Booked my car in for 5pm. Got it in at 7. Thought they did a decent job...until my tire blew out a few days later. Sealing surface from the tire to the rim has torn when they mounted it. What's even worse, it was filled with that B.S. liquid plug stuff making it obvious that they were aware of the tear when installing the tire. Won't be returning.
The app for the credit company was not working so the staff were unable to process payment. They allowed me to leave with the tires installed and called me to come back in the next day when the app was working properly. Only took 45 minutes to install tires, quite impressed!
Great service.fast
This is a note of appreciation for the staff at your Port Alberni location. On November 19 2021 my wife and I were returning from Tofino. Along the highway I noticed the low tire pressure light but I kept driving and made it into Port Alberni. I managed to put some air into the tire and called Kal tire at about 15 minutes before closing. I was told that I would be helped but I need to get to the shop quickly. I think I got there with 5 minutes to spare. The staff were friendly and got to work right away. After taking the rim off the staff noticed that the tire was shot. When I gave my customer details to the office staff and the manager they immediately offered me a free replacement tire so that I could get on my way, get back to Vancouver and get a replacement tire. The whole experience took about 20 minutes. The manager also suggested that I take my damaged tire back to Vancouver in order to get a warranty discount on the next tire. I have always had great service from my Vancouver location but the service I received from Kal Tire Port Alberni was exceptional. Kal Tire is the best! David
The people at Kal Tire, in Hope, have always been very courteous and helpful. I will revisit whenever I have a problem. Thank you Hope Kal Tire team!
Good stuff
Like my Hakaas!
Always get prompt & friendly service, even when I come for tire repairs. They give advice on your better options & timing to buy tires.
These amazing people saved our vacation this summer. We rolled into town on our way to the Sunshine Coast with a destroyed bearing on our trailer . They took took it apart and managed to get us on our way that afternoon. So grateful!
Highly disappointed with this Kal Tire. I was told my brakes were in desperate need of replacing as apparently the brake pads were only at a 1mm thickness and at the end of their life. They said for $380 they could replace the brakes. I went to my mechanic for a lower price and he showed me that the brake pads had more than 5mm left on them and would be equivalent to %60 remaining life. Definitely will not go to this place again as I don't appreciate dishonest businesses.
Great service today! They fixed my tire within 20 minutes. Thank you!
Great follow up service. Thanks.
Had 4 winter tires installed. Great service and very friendly, knowledgeable staff at the Kal Tire store in Kingston, ON. I booked the appointment on line and got text and email reminders. Coffee and popcorn available while you wait. They were on time and my car was finished in less than 40 minutes, earlier than I expected. Recommend to others and and I will return. Great job by everyone there.
Best place in Port Alberni to buy tires. Friendly staff and great service!!
Not impressed. Called in and booked in to have tires replaced, an alignment done, and an inspection done to find any other issues. Came in for my appointment and they only booked me in for my tires but told me they would at least check out my front end to see what issues I had. Came back to pick up and they had only replaced tires and told me they hadn't checked out the front end.
Very poor customer service. Had a set of studded ATV tires I wanted swapped to rims. They said no if they leak its your problem. Went to Fountain Tire afterwards and they said no problem we will put some sealer in the tires and make sure they dont leak. I know what tire shop I'm using from now on.
Very helpful honest did what I needed and willing to work with me.
Even tho sometimes theres a long line up they provide great customer service.
Waste of time dont go there
Awesome service
Great service.
We had travelled from Saskatchewan to Kitimat, BC for a fishing experience. Parked my vehicle at the pier for the five days while there. Upon return from the trip, I found my vehicle had a flat. Tossed on the spare and made our way into town. I had picked up a screw on our way to BC somewhere. With a 20+ hour trip ahead, staying on the spare without a back up through the mountains was not a good option. Pulled into the Kal Tire and explained my situation and that I wanted my primary tire back on so I could have a spare for the journey home. Also mentioned how long a drive we had ahead and the bit of a time crunch we had as a result. The fella who was working the front, a manager if not owner operator, came out. Threw on his overalls and within 15 minutes had my repair done and my primary tire back on the truck. No complaints or suggesting we wait for a staff member to clear up before helping us. This was above and beyond! We are grateful as having that spare available again for our overnight drive through the mountains brought peace of mind! Thanks guys!!!
Quick easy in and out
These guys are awesome! Super friendly and extremely helpful. Would recommend for all tire related needs!
great service, prices arent the cheapest but reliable go to.
I made an appointment for a wheel alignment for my GMC 3500. I arrived and was met with politeness and courtesy. My truck was taken into the shop and found it required parts. They were ordered and installed in a very timely manner. The repair bill was fair and reasonable. My vehicles will always go to Kal Tire. Love those boys! Thanks a bunch.
Brought my car in with a slow leak . The guys were great! Fit me in ,no problem, (again, not the first time). Excellent customer service always!!!Thanks so much!! Would highly recommend Kal tire, especially Kenora!!!
Great service everytime
Exelent service, friendly and reasonable prices. All I ever ask for...
Messed up a simple tire change, lost my chrome valve stem caps, had to come back twice because they screwed up the paperwork. Not only did they leave big gouge marks on my chrome rim, the tire weight fell off my front tire when i shut my drivers door after putting the tires on. Service was okay at best and no appologies or any bit of remorse on their part. Very unproffesional service, would not reccomend if it was the last shop in town.
Unsavoury experience remedied right away. Great customer service
Great service
Really awesome customer service. Dave helped me out and was super friendly. I had a flat tire and was in and out with a new one within an hour, would definitely recommend!
Been to Kal Tire in Hope, BC three times in past two years for various problems. They are very professional & know their stuff. Fast & efficient too. Fixing your car is like going to the dentist. The Kal Tire in Hope, BC is the best I’ve been to from Vancouver through the Fraser Valley in years.
If you don't mind an unprofessional attitude from Kyle then this might be the garage for you. Whatever you do don't question the amount on the invoice because he will just threaten to add to it if you don't pay up. I am not sure if this is legal or not but I would be hard pressed to recommend Kal-Tire to anyone in my neighbourhood. This was my first time buying tires from them and it will be the last.
I’ve always had prompt quality service from our local store. I like going in and finding knowledgeable courteous staff that are willing to help, even when they are super busy.
Steve, the Manager, was so helpful to me when I didn't have the right lug nuts so messed up my appointment . I came back later to check to see if I had the right ones and to make another appointment and he was kind enough to fit me in!
Very knowledgeable and helpful staff. Great experience!
Very good service. Fast, clean and well done.
Just had vehicle in for a wheel alignment. They did great job as always. They are my first choice in Grande Prairie for the last 25 Year’s.
Quoted price for four tires on my truck. Well in the ballpark of other establishments. Booked me a time. Showed up on appointment boys were ready to rock and roll. In out in 30 mins. That's because they had my other rims mind you just incase your saying that's too fast. ???? Safe and clean environment great service thanks again fellas.
Great friendly and well knowledge
They have very reasonably priced tires, and are located in a good spot.
Very clean facility. Provided information as needed in a patient manner. Completed work efficiently. Provided transportation to and from house to get car when car needed to stay for a longer period of time for no extra expense. Staff knowledgeable and friendly. More than impressed.
5/5, came in with 2 bent rims and 2 bad tires and they did everything they could to get me back on the road asap.. even when they didn't have rims in stock they called around town and made it happen. Great tire shop and great people to deal with!
Bought new tires from Kal Tire about 2 years ago now. These were recommended tires for the driving I do. They were installed by Kal Tire. Since then, I have been back 4 times to have slow leaks fixed. Last time was Aug 21. One of those times I also had a screw in my leaky front tire - which was fixed no charge. The problem is that I still have a slow leak in at least one tire. The wheel weights on these rims seem to be very long and keep the bead from seating completely in that area. I have asked evey time I’ve been in for them to check all of the tires to make certain I don’t have the same problem again, yet here we are, again! Just checked the back tire with soapy water and can see leaks right at the wheel weight. I’m so sick of the sloppy, uncaring attitude. Both my wife and I are disabled and it would be very troubling if we got stuck somewhere. Not sure if I would recommend Kal Tire anymore. Unfortunate...
Amazing customer service. Went over and above my expectations in a time I needed a true professional. Great job
Been a customer of cal tire for 6 years, and have been to a few different locations. Refused to put my winter tires on because tread was too low. Let them know I was not interested in buying new tires because I was buying a new car soon. When I asked them if they would be safer than my summers while driving in the winter he refused to give me a clear answer. When I went to pick up my car I was handed over to someone who had no knowledge of the situation. Tried to sell me new tires again. Got my tires home and they still have tread. Only care about making the sale, no customer service. Wouldn't recommend this location.
They came to my niece's rescue and got tires for her when it blew on the highway yesterday. Very polite and helpful. Thank you
Work ok, but too busy, long wait
(Translated) Quickly and efficiently change tires (Original) Быстро и качественно меняют шины
Great people and outstanding service. I’ve had several instances where I had our vehicles in for various reasons and always on time and as promised. Highly recommended!
Brought my vehicle in today to have some work done …Steve and his staff were friendly and completed work in a timely manner… very satisfied
My experience was absolutely disgusting, I called three days in a row to inquire about a tire I had dropped off earlier in the week to have a leak repaired for them to tell me it would be complete by tommorrow. I thought okay cool perfect. I waited called everyday for three days to end up picking up my tire and taking it elsewhere. The customer service clerk Rebecca was very rude and continued to overtalk me while stating it is tire season what do you expect this is not the customer service I would recommend to anyone.
Came here for a tire repair in the middle of snow tire season, they squeezed me in and helped me out when nobody else would. I had 5 other shops tell me come back in 2 weeks.
Quick and officiant as always
Great service !! very helpful staff, and fair pricing! Beats every other tire shop prices by far, and their customer service is amazing. Definitely recommend going here. For any tire needs
Upset that Kal Tire is no longer swapping tires at no cost for loyal customers. They have lost my business. No stars.
Quick service... good prices!
Went here to buy a set of winter tires and have them put on new rims, They installed three of them for the same side of the car. And damaged every one of my new rims scratches and gouges in the aluminum from improperly clamping the rim on the tire machine as well as a large chip on the front side of the rims Be sure to inspect their work before paying...
How much would a tire change be?? Sorry i cant call right now lol
These guys are the best, so nice and helpful. Thank you!
Great service easy to deal with very friendly
Great friendly service and a great price. Will be back to put on winter tires in a few months!
$50 for a plug is a little steep, but fast service.
thank you! great service!
I was in a serious bind and came I without an appointment. They saved the day and provided friendly professional service. I couldn't ask for more. I recommend the Hinton Kal Tire to all. Thank you.
Yeah. Anything kal tire does IS A HUGE RIPOFF. THE ZONE MAN. IS AN IDIOT!!!
They took such good care of me when I was in a bind. I was treated very well, and the service was very fast! Thanks Kal Tire!
Always great, friendly and down to earth service plus good prices. Hard to beat!
From the first point of contact Dylan provided me with amazing customer service! Not only was he helpful in finding me a great deal, but recommended tires that will be suitable and were a great value. Once appointment day came Steve and Keith both offered excellent service and were honest and helpful without trying to upsell me anything they knew I didn't need! I like to shop around and called a lot of places trying to find the best deal I could get! Kaltire very much exceeded my expectations! Most of the service I do for my vehicle gets done at the dealership and I think I'm going to switch to Kaltire for my services! And my truck also feels so much better to drive it! 10/10 from start to finish!
Prices are 1/3 higher then everywhere else, they don't offer a courtesy inspection like EVERYWHERE else, which for the cost, should come with the service, counter staff was impatient and indifferent to the point of making you feel uncomfortable. I don't think i can justify ever going back.
If you own a truck and had a flat tire....please don't go there ... RIP off retard people!!!! This issue has been resolved professionally with help of my company and customer support of kal tire ...people trust the kal tire care team !! Thanks
Great people quality mechanical work , tire repair service has been always great service .
They are all friendly even after they were closed and I had to call the bank to get them to let release rest of my car fund and it took twenty mins on hold, they were still friendly and when I went back to get tires retorched they did it quickly and efficiently. Plus they will also meet or beat other tire prices as long as its the same brands. Plus ama members also get a discount.
Great service, and always professional and personable
Great place showed up with three tires leaking around the tire pressure monitors (new vehicle ) they got me in imedeatly took wheels of fixed them all back on the road ...was prepared for a 200 dollar fix not even a fraction of that great bunch of guys they have my business for sure....
Great customer service. Special thanks to Matthew and Cole and Gerald at the front for taking special care of a problem I had and going beyond what was expected, no questions asked. I've been a loyal customer for 10+ years and will keep coming back.
Got a flat on a road trip and was in and out within a half hour. Great service and friendly staff.
Never had a bad experience always friendly
Bought tires from them last week. They forgot to put the plastic lugnut covers on the wheels but rather on my clean seats inside my truck.. They also forgot to put the valve stem caps on. Tried calling but like usual, their phone lines are not working.. not a great experience. Hate to say it but I had a better experience last year at Costco. Will go elsewhere next time.
Woke up to a flat tire I put my donut spare a drove to kal tire. They had it fixed and back on my car within a hour . Excellent service thank you
Yea so apparently when that they hand you that piece of paper that says your tires were torqued, it’s not necessarily true. Took my keep in july 13 14 for some work and a wheel alignment. Month later lost my tire on the way to parksville. Took it back they replaced the tire and hub(all on my dime of coarse). Don’t get caught up in a false sense of security with them. If something feels wrong, there’s probably something wrong.
Had a flat, drove too Kal Tire on Kirschner, Kith was at the desk what a great young man out of 10 I give him 10. Kal Tire should be proud to have an employee of Kith's approach and help foulness to the customer. Keep up the good work, Kith.
Did all my front end work and custom alignment. Pressure tested my AC, ran a sealer and recharge . Very nice knowledgeable staff .
We had a really great experience! Sabrina was super friendly, and Steve was awesome too. We needed tires replaced and done the same day, as we got a flat the night before. Called, had our appt same day, and everything was done in a matter of hours. Love the warranty, free balancing, etc. Definitely will be back for winters!
I have been going there for the last three years for tire changes and I can say the service has been great! They answer your questions and do the work with great attitudes. Always friendly and nice. I would definitely recommend Kal Tire Hope!
Thanks for all your help, very happy with your service great guys to deal with????
Fast, friendly service.
The staff were fast and efficient on the repair to my truck
Jason was very helpful and made time for my appointment even when their schedule was very busy. I knew I was getting a good deal and I will be going back for more services in the future.
I have used this tire shop for many years. They are always very professional.
Went to Kal Tire a couple times in the past for flat tires and both times they were fixed very quickly and no charge! Very friendly service when I needed some hardware for my tires too.
Awesome service good price they take pride in their work I wouldn't buy any tires anywhere else thanks
My daughter and I were on our way to b.c. we had a problem with our car, the rear shocks were shot. The guys at kal tire we awesome they got us in and out within an hour we were on our way again. Thanks to all the great guys that work at kal tire in hinton you guys rock.
Always top-notch service and work in and out quick like a bunny had misfortune of picking up a bolt in my travels it was an emergency roadside call out again very very attentive service top notch hats off to Sean and the boys
Best price in town for BFG KO2 tires, sucks they don’t do appts but had no trouble getting them on when I needed it.
Great service every time.
Excellent service
Fair prices and good guys !
I was very impressed with the service and the staff..excellent
Easy and quick service.
After a less than pleasurable experience, I was surprised to experience the wonderful follow up and concern Bevin the Manager presented. Bevin followed up with me, showed sincere concern and then proceeded to provide me an unexpected refund. What wonderful customer service! Kudos to Bevin. I will definitely give Kal Tires another try.
I have always found there service friendly and efficient. Great place.
Super fast service. Got us on our way with a new tire in less than 30 mins. Highly recommend
Excellent experience at Kal Tire in Hinton. The whole team is efficient and very polite. After experiencing a few flat tires, I wanted to upgrade all tires on my truck, they are very knowledgeable and helped me pick out a good set of tires suitable for my needs. Also, after one short phone call, they were able to send someone out to my location outside of town and assist me with said flat tires in no-time! While sitting in the waiting room, I noticed it is very clean and sanitary, and provided wifi and refreshments. Very impressed with the service!
Great place not long waite times
Treat me well
Recently I went to Kal Tire on 630 Fortune Crescent in Kingston, ON because I had an issue with my car. I was attended by David Erickson, Assistant Manager, who was very respectful, professional and honest with me, and helped me to solve my problem. There are other shops that are closer to my house, but I prefer to drive 5 or 10 more minutes in order to receive a genuine service as people like David provide, and that is why I am a client of Kal Tire since 2015. Thank you David for your help!
Excellent, fast service at a reasonable price.
Excellent service, product, knowledge and support from the Kal Tire community when out of town. Couldn't ask for more! ????
Fast, friendly service
Amazing service
Great experience all around staff were all in great spirits and went over and above to serve me even in the busy season of winter beginning, Im definitely making this my tire shop from here on out A++
Get service! Very friendly staff. Would definitely suggest these guys to any body!
Geat guys willing to lednd a good helping hand
Good service
Selection is ok but didn't have what we needed.
Wish I could give them more than 5 stars! Got two flats and pulled up right before close. They had us back on the road in 15 minutes. Great service and super friendly!
Awesome service. They were swamped with customers and still managed to send out someone to fill up my tire enough to drive it into the shop and get it fixed quickly. Having 2 tired kids a wife and a brand new puppy with me it was a huge relief to get moving again. Thanks KAL Tire. KUDOS to your staff.
Great place. Very friendly and knowledgeable. They didn’t make me feel silly because I don’t know much about tires. And felt very safe with their Covid protocol. Would highly recommend them!
Great team at this location. Always prompt, friendly service!
Great customer service!
This store is awesome. Twice in the last few months I've had a situation that required them to go above and beyond. One was an emergency trip I needed to make because of a death in my family and they rushed me in to get winter tires on so I could safely make the 13 hour drive through the mountains safely. They are great people.
Great service every time I go in there. They are always very honest about the repairs I need and don't need and they are never out to just make a buck off their customers. On several occasions they have even done work at no charge just to go above and beyond. They are very accommodating and the staff are knowledgeable and friendly.
Always helpful and friendly!
Mixed experience here. Their inside sales/service team are excellent. Had a tire patched but the bolt on hubcap was installed incorrectly (valve stem was hidden). The patch has held and that work was good. It's not like they did bad work but the oversight of the hubcap worries me. It's all the little details that count. If I go back it will be because of a worst case ontario.
Excellent service quick and professional
Great staff & service.
While driving all Friday night we encountered a road hazard. After attending my best friends funeral we went to your tire shop for assistance in determining the damage. The counter staff were very efficient and got the car in quickly. The shop staff assured us that there was not any tire damage and were able to secure the damaged panel with quickties. This was of great assurance to a senior couple a long way from home. Thanks again. Gary & Barbara Lawrence
Great service
Honestly, Kal Tire in Peterborough is an excellent place to go for tires. I spoke on the phone at least three times with Cole as he helped me through the research process. He supported me as I took pictures of my tires and sent them in and ultimately made an appt. the process was so easy. The mechanics took care to keep my vehicle clean and to wrap the tires. From the back of the house to the front of the house Kal Tire in Peterborough is awesome.
Excellent customer service when I turned up with a punctured tire. Repaired for free without any bother - highly recommend this branch of Kal Tire.
Mark did front end work on my motorhome and did not disappoint. Excellent work at a good price
Was able to squeeze me in to align my tires when the other kal tire location where I got my new tires from wasn’t able to get it done. Super grateful to this location for getting me back on the road in a quick and safe manner. Thanks again!
Fixed my flat on a Saturday for free, awesome guys and awesome job. Thanks a lot!
In and out, tire changeover in 30 minutes
Great people working here
I have to say that I have had the greatest experience over the last year with these guys, especially Curt. The first time I went in was to fix a flat, which they did right away and while I was waiting, Curt researched switching out my wheels and finding tires that would work for my odd size vehicle lol. 8 months later, I had my new wheels and tires installed and I couldn't be more happy and impressed by the customer service and professionalism you and your talented team delivered. Curt you are awesome and thank you for making my ride safer and look SICK..lol.
Very amazing staff helped me out to help a stranded lady out. I would recommend this location to anyone . Thanks again Chris
Got a flat tire while staying in Jasper. Took it to this Kal Tire and they were quick to fix it and get us back on the road. Very friendly staff.
Friendly and helpful service.
Louis and the team went out of their way to help us after having a tire blow out while we were visiting from out of town.
Very busy but still got me in before after hr was quick to fix semi tire
It is always a pleasure doing business with Kal tire
Great tire store, competitive and great service. Kal Tire stores are always the same and this location is as good as any in their chain.
Fast amazing quality service. Always do their best to get you in nice and quick and have a lot of fun chatting with the counter staff.
Won't go back.
Good fast service with a smile!
I definitely give these guys two thumbs up????????. The service was great! I showed up with a punctured tire and no appointment. They fit me in almost right away and fixed my tire free of charge. I definitely know where I'll be going the next time I need to purchase tires or am in need of service! I highly recommend the Mt Paul Way Kal Tire!
Awesome customer service...
Horrible. Wont be back.
Awesome recalled my warranty and fixed my tire for free. Excellent Service
Staff is very accommodating, and prices very reasonable. I don’tshop for tires anywhere else!!
Quickly did a re-torque and pressure check without appointment and was done instantly. Tyvm guys
Super fast work, friendly and helpful service. Delicious popcorn while you wait. What more could you ask for from a dedicated tire shop?
Good service
The gentleman who I spoke with was very helpful and the information he gave me was educational. Yes a nice person.
Very friendly and professional staff, appointment was right on time tires changed in 45minutes would definitely recommend this location to all of my friends in the valley
Had a slow leak in my tire and had my 2 kids there they were very nice and had amazing service. And they told me it was on the house wich almost put me in tears. Thank you guys for all your hard work you guys are awesome!
Nothing but amazing things to say about this location and those who work here. I unfortunately got a flat tire earlier this week on HWY 1 on my way into work and was towed here as for it was the closest tire shop; I am very thankful for that. I received some of the best customer service I can recall in quite some time. Very professional, extremely accommodating, genuine and kind. I look forward to dealing with them again on hopefully better initiating circumstances.
Ozzie is the man! Got a great price on my tires. Beat everyone else's prices in GP. From quote, appointment, install, pick up and retorque the service at Kal-Tire was A++ Loving my KO2's. Customer for life.
Great folks, I woke up and had a flat and was worried I would miss a day of work. They didn't have my tire but they ordered it and sorted me out with a loaner in 20 minutes flat.
I purchased 2 tractor Tires an paid for them 1400$ an was told by kal tire they will be next day delivery so i waited all day for them to call me ..at this point i called them to find out about them an i was told they wouldn't be there till next thursday .. horrible experience an wouldn't use or recommend kal tire..
Excellent customer service and fair pricing.
Shauna, Ryan & Sean went above and beyond to help out my daughter and I when she got a flat tire. Their response was speedy and they made sure we were safe to drive to the location to have our tire changed over. Thanks again to some amazing local heroes!
Very good staff friendly service no better place to re tire
Help me find i formation on a old rim from early 1980. Help me with direction and lots of options. Top of line employees and business.
Great people at Kal Tire helped us out when no one else would even though they were extremely busy thank you we sure appreciate it and to Chris who did the tires same day thank you
Very accomodating and willing to work with you. Management seem to be very nice here.
Amazing professional service. Todd the owner took care of everything. Super Happy! Thanks
Kevin from Kal Tire was incredible. I intially bought Nokian Entire 3 years ago and used them for all seasons including lots of gravel roads and the tire only gave me a lifespan of 65,000km they are rated until 130,000km so he gave me $50 off a new purchase without any further questions. Very satisfied with my visit and will definitely be back again.
I had a great experience at kal tire while having my tires changed. The staff was professional and explained everything to me. Definitely a professional place to go if you love your car.
Professional service
Came out of Save on foods to discover flat tire on my car. Walked a block to Kal tire and knew the moment I walked in the door I was in the right place. Cathy advised me how to proceed and Robyn gave me a ride to a pre.scheduled appointment. Problem solved! Highly recommend this location to everyone, this was above and beyond exceptional.service!!
Excellent service, honest and most competitive pricing on tires and great after service including tire rotation etc and warranty mileage credit for tire tread remaining Even recommended a lower priced tire but not lower quality because they felt it was better value.
Great service. Friendly staff. Thanks for the great job guys.