Reviews of NAPA Auto Parts - Paramount Parts Inc. (Tires)

Ishan B

Great prices and sales. The staff is extremely knowledgeable and helpful

Archie Mullins

Helpful!

mr.keith W

Way faster to just go to Greg's if time is important to you

Natasha Nicole Ruskowsky

Customer service is so friendly and helpful always on point

Gordon Bonenfant

Excellent customer service... Hassle free return or exchange (getting the wrong part is sometimes difficult to avoid.... My old truck was made in a split year).

Tammy Cardinal

I don't know Google telling me I've been here but I've never actually been here

Maynard Hebert

Very friendly and knowledgeable

Jamie Antoine

Wow the services really suck can’t even make order over the phone no seems to answer all day long wow very bad service

Sofa_King_suite

AWSOME service here

Fadine Farahani

Great counter service and helpful

Berts “Speakeasy” Garage

Brutal service waited 15mins in line and ended up getting ignored repeatedly. Had a simple question for a product I was looking for but ended going home and placing an order on Amazon instead. Won't waste my time next time.

Joli Floyd

These guys are awesome! Easy to work with, friendly, all around great atmosphere! Never walk out in a bad mood ????????????

Issa Najmeddine

Better than bumper to bumper, price wise.

brad mcgrath

They usually have what I want or can get it within a few days, only complaint is the prices are a bit to high.

Such Chandhiok

Got stuff that nobody had in ymm. Exclusive and imported stuff.

Todd dupont

Great service

Ian Vail

If you need to fix it they have the parts

Scott

Unhelpful

Michael Adelure

Great customer service staff and have what I was looking for

Braeden M

Great customer service. The folks here are happy to help you find exactly what you are looking for.

Cody Wutzke

If you are in the store service and staff are pretty good. However god forbid if you try phoning this Napa store in regards to something, the service is just terrible. If you finally get through they just hang up the phone and you have to start all over.

Tylor Cooper

Consistently good experience with knowledgeable staff.

Finn Larsen

Service is awesome

Drew Wilson

Helpfull staff

Alee C

Great prices good parts ..

Robert Chesnutt

Knowledgeable staff, most parts in stock

Karen Nixon

Had the parts we needed. Lots of parking

Bremner Boys

Great Napa.

Ronnie Neville

Best Napa I have been to always friendly and happy staff always ready to help. Highly recommend!

Dovwe Idugun

Awesome help..

aranson68

Love it...even though it's a little pricey.

Mark Searra

Great service and helpful staff

jihad darouiche

Quick service

jamie clemence

Great knowledge staff. Alot of variety, always new products.

Pete Gee

Great help from the counter staff....no problem to order something in if they didn't have it in stock ...had what I needed so good to go ..nice selection of mid quality tools lots of stuff ..I just needed a socket

Ed Manuel

If parts you need are not in stock they can usually get it very quick ie overnight or 2 days. Note AMA member discount.

Glen Fraser

Great company! Awesome to deal with! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Alex Crisby

Excellent help from the parts workers

shaun cormier

Friendly staff and helpful.

Joe Rowland

Browsed through the store, well stocked, friendly staff navigating me to the right part of the store. I only needed a tire pressure gage and a can of spray lubricant. I made my way up to the counter and was told buy the first gentleman he would be a minute so I proceeded to wait. The next available guy was Joseph, he looked over to the people who just came in and said can I help who's next, I piped up and said yes you can help me. He looks over at me, looks back at the couple who just came in and tells them they will have to wait. I explained to him that I have a shop in Victoria BC and I have an account with the store there and could my account discount be applied here i will pay for them. He said if my store is a corporate store then we don't do that! I wasn't asking him to pay for my parts just wanted a wholesale discount on 2 items. Why should anyone come to your store to get treated like that.

Steven Crowe

Lots of great tools and parts here we'll staffed and professional

Jack Andrews

When I entered the store the front to staff noticed me right away and directed me to the back which was on the mark, however when I got to the back parts table to return the multimeter (Which was used once, I'm returning it because I got one for half the price with more features in Edmonton) I stood as the only customer in front of their computers for about 5 minutes and none of them acknowledged me or said they'd be right with me. When the one guy finally went to tend to me, he didn't say hello or show any kind of courtesy. He picked up the multimeter, took it out of the package and said "You know when you return something its supposed to be in resellable conditions" I asked how is it not in sellable Condition and he asks me if I would buy something that's marked up. I look at the multimeter and it's got a small black smudge. So I say okay I'll just wipe it off for you can I have a wipe or tissue? He tells me they don't have wipes. In a giant the nappa store you don't a wipe or tissue, and he tells me to go to the cleaning products Isle. Completely unwilling to provide any customer service experience or any assistance to make my day easier. As a local business owner myself it frustrates me to no end that this level of customer service is accepted. Now I can't say this is a representation of the entire store but I can safely say I will intentionally avoid Joe from now on. He told me that if I bring it back in sellable conditions I won't get any hassle from him. Blows my mind.

Jerry Park

A lot of selection but not enough people working behind the counter at times.

has0ne has0ne

Lots of options and good stock.

Ryan F

A bit more expensive than some other stores, but staff is knowledgeable and they have some tricky to find items. Bring your AMA card for discount!

Ivan Haier

Friendly staff, very helpful

Malcolm Nippard

Great service!!!

ron neville

Great service. Friendly professional parts techs

Drew Schulz

Anytime I call I never get through to the parts counter. Bumper to bumper answers every time. Do better.

Northern Alberta

Awesome place. Lots of stuff and smart parts people

J Man

Over charged me on oil. Grumpy skinny old man working the desk.

Marc Cleary

Always helpful!

Richard Hall

Customer service is nunber 1 with staff, very helpful. They make sure you get what you need, the right product.

Brian Mills

Many parts in Stock.

Alex Macdonald

Had to wait a while to get help. But the people know there stuff.

Steve Seaman

Shelves are always stocked and knowledgeable staff that a lot of other auto parts stores fail to provide.

BMA K

Best NAPA ever!

Steve Johmston

Went there to get trailer parts the guys help me out right away really good place if you need some parts

Starr Child

Great service!

andre roy

Good service and friendly service.

Manav Madan

Whatever part you want, if they don't have it they'll order it.

Shawn Thompson

Th best staff ever there to help you get what you need

David Holmgren

Great parts personal, very knowledgeable and helpful

D M

Very helpful staff, but quite expensive. Shop around, better prices elsewhere.

Andy

The parts counter staff are knowledgeable and helpful. Common parts(pads/rotors/callipers, wheel bearings, alternators, etc...) are usually in stock. Can't ask for more when you're trying to fix a sudden vehicle problem late in the day. It's too bad they close at 6:00 is all, the Mine bus doesn't get a lot us home until 8:00 or later.

Pierre Leblond

No service

Trevor Kent

Good service.

Cameron Cox

Pleasant customer service, nice new facility.

Mr. Hayward

Extremely unprofessional staff who routinely swear at each other in front of customers without hesitation. I even had one of them half-joke to me about how they pride themselves on not working very hard.

n harnum

Had a couple issues but they worked with me to get it figured out

MATEO Collins

Good service, decent prices.

Steve Hale

Hopefully you read reviews better than keep the store hours up to date. You're only open till 6 not 8. Please fix

G x

Knowledgeable staff, good stock of parts, and they can bring in pretty much anything you need. If you are buying tools here be sure to ask about the G2S catalogue. Very good prices.

Paul Moses

Friendly people. Great service.

Daniel Abraham

Best part supplier in fort McMurray if something not in stock they order for you and you get next day in the morning I am truck woner operator from two years I get parts best low prices from other places I love this place!

O.C.DGAMER87 h

They take their time but you sure get what you came for.

Saad Dalal-Bachi

No way to return without receipt

Edward Maidment

Service Was Great, Good Scene A HaHa....????

fred bezenshek

Rear rotor and pads ..had in stock ..yippie

Vienneau Claude

Realy good service

matthew hrehirchuk

Awesome counter staff, Jeff was very kind and patient with me when I walked in looking for a battery. Didn't wait very long at all. I certainly won't be going back to Canadian Tire for a battery next time.

jer bear

Great customer service

Santanu Ghose

Extremely rude behaviour by the bearded person wearing cowboy hat (could not get his name) at NAPA front counter. Reached 15 minutes before close; either he was very tired or he does not like coloured person. Advice to everybody - Never purchase car battery from them since they do not comply with the warranty period. Negative STAR (if possible).

Debra Adam

AMA roadside assistance was very easy to talk to they arrived on time they even called me back to see if I was okay thank God for Ama good service I'll always be with Ama best roadside assistance ever 100%

Trevor Wakeling

One of the better parts stores in town, much better parts selection.

Marc Greenwood

Parts are expensive but service is good

James Pattullo

Great service as usual, Darcy is the man!

Claude Johnson

Have everything

Accounting Computerized Autopro

I own an auto repair business in Edmonton and had a customer who was having issue with their battery at a site about 2.5 hours away from Ft. Mac and 4 hours away from us in Edmonton. With the help of Paramount Parts we made arrangements to have a replacement sent as close to the site as possible to a willing 3rd party so that our customer could pick up and reduce their down time. Brad and the team went above and beyond by being creative and finding solutions for us and our customer. When the temperatures are this low for this long you really need solution orientated support. Thank you for being there when we needed it!

Chuck

Always helpful. They will do their best to find your part.

Consultech Enterprises

Wide selection of any kind of automotive parts.

-J .R

Efficient and helpful staff

Patrick Clarke

Car parts lol

Kim Carson

Always convenient and reluable

Ryan Friesen

I've bought quite a lot of parts and what not from here in the past 4 months and only ever had one issue that was resolved quite quickly and professionally

Gary Newman

Helpful in every way, to know your product makes purching much easier

Robert Lackey

Thank you Marsha for helping me find the difficult lightbulbs for my Toyota. Especially over lunch when it was busy he took the time to ensure we found the right bulbs. Thanks again

Fort McMurray

Great & Knowledgeable staff

Joyce Woods

Great service