You will be able to see all the reviews of people like you who are purchasing the services and products of Canadian Tire (Tires) in Fort McMurray territory (Canada).
Now the firm receives a score of 3.6 stars out of 5 and the rating has been calculated on 127 reviews.
As you can see it reaches an reviews average is good, and it's founded on a very high number of opinions, so we may be pretty sure that the evaluation is quite reliable. If many people have bothered to leave their score when they are pleased with the service, it works.
As you know, we don't usually bother to give opinions when these are good and we usually do it only if we have had a problem or incidence...
This Tires is classified in the category of Department store.
Can't beat the sales at Canadian Tire, and they have pretty much everything you'll ever need
The Hotdog stand is the best not only in Mississauga but all of GTA. ????✔
Très très bon service ,parler avec Marie Julie une personne très gentille et de parole
Never had a pleasant visit never could get any assistance or information about the products sold in store.
Canadian Tire is what it is... decent prices,lots of choice, weak on service. Not many clerks to be found when you need one
Excellent help and support. Very friendly staff at the autocentre. Thanks Chris!
Went there two separate times withing the last month to get my wipers fixed and they lasted less than 2 days both time before they stopped working again. They are wind shield wipers, not a full engine block repair. Not to mention I got charged fully both times. So I'm dealing with this great weather we are having with no wipers. Awful service for such an easy fix. I'm taking it into my own hands and buying the parts to fix it myself. Im tired of getting over charged for such a poor effort, they are just wipers. No attempt or effort to reach out to me has been made and now I've spent over 300$ on getting them fixed and I'm still at square 1. ????
Good place to find deals on anything. Old lady welcoming you to the store as you come in is also very nice. Prizes can be as good as on amazon and often are better.
Not a bad little store.
(Translated) The same thing need to go there (Original) La même chose besoin de chose aller là
(Translated) When you buy at a discount, it's very good. Service is average when there are not too many people. Nothing beats local hardware stores for quick and courteous service. (Original) Quand ont achète a rabais , c'est très bon. Le service est moyen quand il n'y a trop de monde.rien ne bat les quincaillerie locales pour service rapide et courtois.
Good service in the Auto department
Clean and friendly
Good place other than automotive parts counterand as a mechanic I know you don't need to know if my vehicle is a convertible to find me a ignition coil for the engine also over heard a tech telling an older lady that the tie rod end boot didn't matter well I tell ya now it does and I repair the car in your parking lot I know it Saturday and the tech don't want to work but you need to care about your customers better at this location
Lots of selection parking lot is brutal most days
Good ‼️
(Translated) I like the place (Original) J aime l endroit
Love Canadian tire north side don't know how we did with out this one
Found what I needed
(Translated) Find tires but no Canadians. I am deeply disappointed. (Original) Trouver des tires mais aucun Canadien. Je suis profondément déçu.
Reasonable pricing and good customer service.
I can try on this google thing do you have nitrogen air for tires ? I am trying to ask on Facebook but no one answer .. so I don’t need to go if you guys don’t have please answer me thank you . Store winter tire with them for two years it’s good and help after reopening from the flood to book me in for changing the winter tire .. but please answer my question thx
(Translated) As often when we have found a clerk either he does not know or he makes fun of you Today plumbing I ask for info from a young man who does not look at me mmm and answers me by continuing to place his display he sends me further in the other aisle where I can not find what I'm looking for I come back to the aisle where he is find but i dare to disturb him again anyway he doesn't care mmm about me and whether i found what i was looking for He placed the objects not warming, surely waiting for his figure to finish! In fact, by going to CT in granby, you might as well know exactly what you want and not need help or advice; (I went to home depot to be able to help! (Original) Comme souvent lorsqu on reussit a trouvé un commis soit il ne sait pas soit il se fou de toi Aujourdhui plomberie je demande info a un jeune homme qui ne me regarde mm pas et me repond en continuant a placer son etalage il m envoit plus loin dans l autre allée ou je ne trouve ps ce que je cherche je reviens dans l alleé ou il se trouve mais je n ose le deranger encore une fois de toute maniere il ne se soucis mm pas de moi et de savoir si j ai trouvé ce que je cherchais Il placait les objets non chalant en attendant surement que son chiffre finisse ! En vrai en allant au CT a granby aussi bien savoir exactement ce qu on veut et ne pas avoir besoin d aide ou de conseil ;( jsuis aller chez home depot afin d etre aider !
(Translated) So big ... we get lost, very good service. (Original) Tellement grand...on s'y perd, très bon service.
Always have problems with pay at the pump
All ways friendly good services
Great customer service, awesome new store
Very poor service tried to return something and I had receipt but not box. I will never go there again
Specifically called to see if they were open. The guys says yes.... and I pull up to find the store closed. ????????♀️
Ok. Customer service could be better
Good place for auto parts friendly staff
(Translated) Nice clean store, and employees who know their inventory and warehouse. (They take the time to search and find). Good customer service. I go there often and am satisfied every time! (Original) Beau magasin propre, et des employés qui connaissent leur inventaire et entrepôt. (Ils prennent le temps de chercher et trouvent). Bon service à la clientèle. J'y vais souvent et suis satisfaite a chaque fois!
My favourite place to shop! Love my garden centre lady, she is amazing ????????.
I've never had any big problems with this store. They usually seem to have items in stock when Oromocto is sold out. My only complaint is it's definitely cluttered and floor staff are practically hiding from you when you need help.
I find it hard to find help. There's never anyone around.
Never going here again for any car repair, or to even get a simple estimate for work, girl that works at service (new employee) couldn't be bothered with me, poor attitude, wanted me out of her face judging by her movements side to side and looking the opposite direction, and telling me to come on Saturday and wait till they can take my vehicle, get it looked at, then tell me a pruce. I WAS a client there, no more, found a better garage that will treat me like a human being, and provide me with excellent service. This garage service at this Canadian Tire is awful! Also prices are ridiculous!
(Translated) Do not fill propane tanks but exchanges it. (Original) Ne remplissent pas les bonbonnes de propane mais il les échanges.
(Translated) Since I can not give them a zero star I will give them a star. Especially in the automotive service. Do not be tempted by their cheapest allignment. It's a trap. I left for an alignment after putting on my summer tires and I went out with $ 103 less from my pockets and a "well done" alignment in addition to my allignment it's with an estimated $ 1220 that I get out of their garage for shock absorbers, link kit front and quickstuts to replace. I did not want to replace these parts without having a second opinion or finding another garage that could make me cheaper. 3 Weeks later boom. My shocks are in perfect conditions against the tie rod is lousse. My mechanic is wondering how they could make me an allignment with all these problems in their quote. MYSTERY. They will not credit me for their bad service on but every person should know that their service is a scam. Since I can not give them a star, I'll give them a star. Especially in the automotive department. Do not be tempted by their alignment which is the cheapest. It's a trap. I was going out with $ 103 less than my pockets with "well done" alignment. $ 1220 for Shocks, Front Link Kit and quickstruts to replace. I did not want to replace these parts with a second opinion. 3 Weeks later boom. My shocks are in perfect condition. My mechanic asks me how they could align me with these problems in their quote. This remains a mystery. They are not going to credit me for their bad service, but everyone should know that their service is a scam. (Original) Vu que je ne peux pas leur donner un zero etoile je vais leur donner une etoile. Surtout au service Automobile. Ne vous laissez pas tenter par leur allignement qui est le moins cher . C'est un piege. Je suis parti pour une allignement apres avoir posé mes pneux d'été et je suis sorti avec $103 de moins de mes poches et un allignement "bien fait" en plus de mon allignement c'est avec un estimé à $1220 que je sors de leur garage pour Amortisseurs, Link kit avant et des quickstuts a remplacer. Je voulais pas remplacer ces pieces sans avoir un second avis ou trouver un autre garage qui pourrait me faire ca a moins cher. 3 Semaines plus tard boom. Mes amortisseurs sont en parfait conditions par contre le tie rod est lousse. Mon mecano se demande tjr comment ils ont pu me faire un allignement avec tous ces problemes dans leur devis. MYSTERE. Ils vont pas me crediter pour leur mauvais service pour sur mais chaque personne devrait savoir que leur service c'est ben un scam. Since I can't give them a zero star, I'll give them a star. Especially in the automotive department. Don't be tempted by their alignment which is the cheapest. It's a trap. I went there for an alignment after putting on my summer tires and I came out with $103 less from my pockets with "well done" alignment. I left the garage with an additional estimate of $1220 for Shocks, Front Link Kit and quickstruts to replace. I didn't want to replace these parts without a second opinion or find another garage that could fix this at a lower cost. 3 Weeks later boom. My shocks are in perfect condition but the tie rod on the passenger side is loose and they didn't even notice that. My mechanic asks me how they could align my car with all these problems in their quote. This remains a mystery. They're not going to credit me for their bad service, but everyone should know that their service is a scam.
Ordered stuff online. When we got the email that our stuff was ready for pickup, I got to the store and they still had to get stuff off the shelves in the store. Also one of the items we ordered online was said to be out of stock turned out to be on the shelf. Not the best service
Everything we needed and more.
Very busy place on this long weekend, but always a great place to shop
Well this place is consistant. It's Brutal Everytime ????
This place is disgusting. They have a rat infestation that I only know because I know people from the cleaning company that works for them. I once found a dead mouse just on the floor in the lighting isle. Service is terrible. This place is a dive
Good store and good service.
It was a great experience. Everyone had a smile on there face .....it is great to see ..
(Translated) I always find what I am looking for and the employees are very friendly. (Original) Je trouve toujours ce que je cherche et les employés sont très sympathiques.
Big and clean.
Always a great place. Most anything you need you will find and the staff there are actually helpful and know the area of products to look.
(Translated) I had excellent service. (Original) J'ai eu un excellent service.
I always buy cookware from this place and look for sale price. There is always something on sale. Lacoste is a good quality frying pan. But T-Fal is not good for me. Variety of cookware is available always. Their garden section is very good and big too. Sports items are also available and have a good selection. Automobile section is only open for limited time. Need to schedule a head of time. We always buy auto cleaning accessories from here. Hardware accessories collection is good too. Good customer service. Store is always very neat and clean. Lots of parking lots including para parking. There are few automatic checkout which I don’t like. Recommend others to try this store
Service as expected!
Always love Canadian tire for pricing and rewards..one of my go to places
Second time I buy tires online from this store, second time I am having trouble. Its a logistic nightmare between their Toronto head office managing online transaction and this CT location dealing with the physical transaction. I was hoping for a good online/retail transaction but so many issues and always new excuses (which most of the time are just to get rid of you) trying to explain why you should be waiting some more or why tired are not in stock. Wasted a week, 3 trips and several phone calls and finally told to come in store to get my tires. Tires couldnt be found and I was told to wait for another phone call. I strongly recommend going somewhere else for tires online like 4tires(.)ca or PCMTires where youll have a much better experience and client service.
i watched a kid climb on top of the shelfs and take a dump on the iflatables
(Translated) Good selection of tools and product. But not all specialists. (Original) Bonne selection d'outils et de produit. Mais pas tout des spécialistes.
It's a crowded, overstocked box store. Not particularly good or clean or fast. But not Walmart either.
(Translated) Good price, good igiene (Original) Bon prix ,bonne igiene
(Translated) Yes I like because he has everything (Original) Oui j'aime par se que il a de tout
Good loc,awesome price
Not gonna lie... home boy got all my car needs and also helped me return a defective item with ease , #GlaceBayBi
Go to McMurray Auto! It's a private mechanic shop run by a man named Jim. He is very honest and his shop does great work. McMurray auto is at 8332 Manning Avenue on the corner of Manning avenue and Queen St. just behind Rona. They have been servicing my family's vehicles now for years and we have never had to go for the same problem twice!
(Translated) Good service in pleasant order pr shopper I hope that we will keep this institution for a long time (Original) Bon service en ordre plaisant pr magasiner j'espère que ns allons gardé cette institution encore longtemps
Smaller store but good. When they show stuff online it is actually there not like another CT close by.
Very poor selection compared to edmonton or other city's. Shame on you for not giving us the same as the other city's.Was very disappointed the other day when the selection choice was only 2 and the prices were astronomical compared to other cities.I grew up here and didn't know any better till I moved away for a couple years. And wasn't happy with the customer service I received either.I had to go check the price myself.Staff was super slow.Will do my shopping out of town from now on
Great store has everything you need, and the staff is very friendly and very helpful. Would deal with this branch because the staff is so great.
I was looking for looking for liquid house plant fertilizer. I ask one employee and was led straight to it. Great service!
I love the ladies that work here.. they are always there willing to help me with anything.. very friendly.. must be the country air!!
(Translated) Special vouchers (Original) Bons speciaux
Great spot, good service
Too small
Access to most products however supplies tend to be low so you may find they have run out , especially during sales. Lots of parking and overall good selection.
The staff at the Canadian Tire on Smythe St were absolutely amazing! Even after my pup had an accident there.
(Translated) Good (Original) Bon
Good
A below average Canadian tire. Carts cost 25cent, they are all broken, and the aisle are too narrow to get them down.
Pretty standard CT, although they do not sell much as essential goods were restricted at the time.
(Translated) Beautiful, good cheap. (Original) Beau, bon pas cher.
Always good deals
Terrible store. Terrible prices, incompetent staff, horrible parking, impossible to return faulty stuff. I brought in $50 worth of Canadian Tire money once, and the woman at the til only gave me a $13 credit, and had mixed my money with the tills money so there was no way to recount it.
Best Canadian tire I have ever been to, highly recommend
(Translated) Good store (Original) Bon magasin
The new CTC is huge!!!!!
(Translated) I LOVE finding everything I need and even more ???????????????????? (Original) J'ADORE trouve tout ce que j'ai besoin et même plus ????????????????????
(Translated) Expensive when no discount and very dirty bathroom returned in the evening. (Original) Cher quand pas de rabais et salle de bain très sale rendue en soirée.
(Translated) VERY VERY poor automotive service Make an appointment at 9:30 am and 10:30 am not yet past. Just oil changes and tire changes ... No need for a mechanical baccalaureate for that No explanations ... just the delay without justifications Take the trouble to make an appointment because of the work ... with 3 hours before my shift ... and the attitude to the service ... more than deplorable .. we didn't care .. Don't be shy to say how we don't take customer service seriously ... Not even a plan B ... to offer ... 2nd time that I am done the same service of "seen the (Original) TRÈS TRÈS mauvais service côté automobile Prendre un rv le am à 09h30 et à 10h30 pas encore passé. Juste changements d'huile et changements de pneus... Pas besoin d'un Bac en mécanique pour ça Aucune explications...juste du retard sans justifications Prendre la peine de prendre rv à cause du travail...avec 3 hres avant mon quart de travail..et l'attitude au service...plus que déplorable ..on s'en balancé.. Me gênerai pas pour dire comment on ne prend as le service à la clientèle au sérieux... Même pas de plan B...a offrir... 2ieme fois que l'on me fait le même service de "vu l'
Friendly staff were able to assist with the items we were looking for. Good quality products.
Much like most other Canadian Tire stores.
I love Canadian tire
Seems good
Hot a Mark's inside. And all the things you need .
Usually have at least 1 of what u want . Need a bit more floor help.
It is a great store to buy things while on sale. Their regular prices for common items are much higher than other places.
Bought an item at that location but Did not want to let me return item. Even with receipt. Had to bring it to another location to get refunded. Don't go there, instead go to a location that actually fallows the Canadian tire return policies
When u order sometime online and pay for it already you would think it would be a quicker experience when to get to the store to pick up your item, but with Canadian Tire that is NOT the case, and this wasn't the first time either, there should ALWAYS be someone at the back counter to help wit the online orders, because that is the way of the world now (ordering online) and it should be am easier experience then it actually is.
Edit: I had to bump it up to 4 stars as I was impressed with the new young gentlemen in the auto parts department. They were so good and friendly and helpful. Still not recommend the auto repair service. Original review: Not only auto part prices are significantly higher than basically any other major auto part seller, but also the auto service department is very bad. The only friendly staff was the cashier guy there other than him nobody even says hi to you or even talk to you at all. The staff are just not friendly or even polite. I have been there 3 times and I will never go back. It's just not a place you want to go buy things specially for your car.
Staff always amazing . Love this Canadian tire
(Translated) No services the communes are hiding to not face you, or if they do not know the product it does not exist (Original) Pas de services les communes se cachent pour ne pas t'afrontez ,ou s,'ils ne connaissent le produit ça n'existe te pas
(Translated) Staff lack of smile and are sometimes lazy. By cons, always tidy and shelves are always full. (Original) Personnel manque de sourire et sont parfois paresseux. Par contre, toujours bien ranger et les tablettes sont toujours pleine.
Lookup things online before going to see what aisle they are in, if you don't find it take the time to find someone they have been very helpful at this store
Store checkout was great but finding people to ask questions was impossible
(Translated) Since the renovations the store is beautiful (Original) Depuis les rénovations le magasin est magnifique
(Translated) Friendly staff, very well maintained branch. (Original) Personnel sympathique, succursale très bien entretenue.
l get every thing what i want to buy.they give good service.i like it.
Great sales!!Always great service!!!
Kind of a small store by today's standards.
(Translated) This store really has the best bathrooms in the area, will come back crappy / 10. However I will stay respectful if I have an explosive bard I will go to Walmart next door. (Original) Ce magasin a vraiment les meilleurs salles de bains de la région, reviendrai chier/10. Cependant je vais rester respectueux si j'ai une marde explosive je vais aller au Walmart a côté.
(Translated) Very poor online ordering service, almost 24 hours later we have to pick up the item in the tablet because the clerk cannot find it .. and in addition we do not receive our bonuses x30 even if it is the day of premium .. false advertising and bad service is disappointing ... (Original) Tres mauvais service de commande en ligne, pres de 24h plus tard on doit aller ramasser l'item dans la tablette car le commis ne la trouve pas .. et en plus on ne recoit pas nos primes x30 meme si c'est le jour de prime .. fausse publicite et mauvais service c'est decevant ...
(Translated) When we manage to find a comis it's great. (Original) Quand on reussi à trouver un comis c'est genial.
(Translated) Always a good experience and good specials (Original) Toujours une bonne expérience et de bon spéciaux
Great service. They even lent me a quarter for the cart
Good deal on a grease gun
The 4% cash is a kill especially for home owners or those in the process of acquiring one.
Always great prices on pet food.
The worst place to deal with!! Very poor i repeat very poor customer service, and they unprofessional after changing my engine oil for my German car they can even reset my car, then they burned my car lights, they can even apologize for the inconvenience. Never go back there at all, and I recommend to anyone, don't go there for car service. ????????????????????????????????????
excellent store a bit small but all the people are friendly
(Translated) Always good service with my friend Claude !! (Original) Toujours un bon service avec mon ami Claude!!
(Translated) The shelves of Christmas decorations are half empty ???? (Original) Les rayons de décorations de Noël sont à moitié vide ????
(Translated) Very large store. (Original) Très grand magasin.
(Translated) Online and in-store inventory is often not up to date and when looking for help, employees are scarce. (Original) Inventaire en ligne et en magasin n'est souvent pas à jour et quand on cherche pour de l'aide, les employés se font rare.
Sometimes it takes a long time to get help.
They were very kind and knowledgable and helpful.
(Translated) Where are the comis? (Original) Où sont les comis?
Great service and values
(Translated) Freshly renovated, Beautiful atmosphere to do your Christmas shopping. (Original) Fraîchement rénover,Belle ambiance pour y faire vos achat de Noêl..
Went here to pick up paint and supplies the lady in this (I'm afraid I don't know her name)she previously worked at the home hardware in GB , she was very knowledgeable and helpful and did both businesses proud. Thank you for the excellent service.
Good old Canadian tire, they had the drill bits we were looking for.
Very easy to find all the things I needed
Absolutely the worst Canadian Tire store I have ever been to.
Ya gotta love CT
(Translated) Poor service. Clerk not found and when you find one he pretends not to see you. (Original) Mauvais service. Commis introuvable et quand tu en trouve un il fait semblant de ne pas te va voir.
Friendly, for sure. However, staff were not very quick to respond to us at customer service. The automotive desk was very helpful for our battery swap.
Pretty good, never not found what I was looking for there.
(Translated) Excellent customer service (Original) Excellent service à la clientèle
(Translated) The laying of my tires was very fast and affordable. (Original) La pose de mes pneus était très rapide et abordable.
(Translated) Complicate ... No staff to answer us ... (Original) Compliquer... Pas de personnel pour nous répondre...
(Translated) I like the canadian pull in general, but side piece it is lost not a little ready today 29 July 2019 in the evening. I'm in good $ &) =% my son to ☎ for 2 piece for my car and I borrow a car to pick up the pieces that we put aside after talking to my son .. After 1h car drive home My son, I was given 1 out of 3 pieces that was not the right one so I do not catch another hour of car that I still borrow to get the right song ???????????? & @)% %) & _ (Original) J'aime le canadian tire en général, mais côté pièce il son perdu pas a peu prêt????aujourd'hui 29 juillet 2019 en soirée. Je suis en beau $&) =% mon fils à ☎ pour 2 pièce pour mon auto et j'ai emprunter une auto pour aller chercher les morceaux qui on mis de côté après avoir parler à mon fils.. Après 1h de voiture rendu chez mon fils, on m'avais donné 1 morceaux sur 3 qui n'était pas le bon ????????????????alors je ne retape une autre heure de voiture que j'emprunte encore pour aller chercher le bon morceau ????????????&@)%%)&_
Very nice folks
So awesome ???? ????
(Translated) Beautiful renovations! But you should have also invested in customer service, it often lacks employees on the floor to properly serve customers ... (Original) Belles rénovations ! Mais vous auriez dû aussi investir dans le service à la clientèle, il manque souvent d'employés sur le plancher pour servir adéquatement les clients...
(Translated) The garage win does a good job thank you (Original) La gagne du garage mon fait une bonne job merci
Best Canadian Tire I've been into.
Would of given 5 stars but the store felt like Zellers way back when. Know what I mean? Crammed.
(Translated) We find everything, and competitor prices often cheaper than renovation store .... (Original) On trouve de tout, et a des prix concurrent souvent moins cher que des magasin de renovation....
(Translated) The new owners have breathed in their passion and given a youthful look to this department store, which seems even larger and better classified. My first experience as a client is very satisfactory. After a few moments of mapping the shelves and their contents in general, I was able to get a rough idea of how to find my way around. A clearance, through lower aisles at our entrance and the various signposts hanging from the ceilings and on the walls help guide us into this large area. In addition, the staff in place seemed to me to be very welcoming and helpful. I was able to get a better idea of it by offering my services as a customer service clerk. My first impressions were good. (Original) Les nouveaux propriétaires ont insufflés leur passion et redonner un air de jeunesse à ce magasin à rayon, qui nous semble encore plus vaste et bien classé. Mon expérience tout d'abord comme client est très satisfaisant. Après quelques instants pour cartographier les rayons et leurs contenus en général, j'ai pu me faire une idée sommaire pour m'y retrouver. Un dégagement, par des allées plus basses à notre entrée et les divers panneaux indicatifs accrochés aux plafond et sur les murs aident à nous diriger dans cette grande surface. De plus, le personnel en place m'a semblé très accueillant et serviable. J'ai pu m'en faire une meilleure idée en offrant mes services en tant que commis au service à la clientèle. Mes premières impressions étaient bonnes.
Nice people around
Grate
Great service.
I bought a small Lego toy for my son - easy peasy. I needed to get a lighter for myself but had to buy a pack of 3 or 5. I just needed one...
To oil change it took them 3.5 hours they gave me discount but it was way too long for just an oil change over all good experience
Crazy messy today, figured they'd be ready for boxing day?
Brand new store. Looks great
Customer service staff needs more training.
Store seems I bit run down and finding someone to help you can be hard.
(Translated) Too crowded, some aisles not very wide. (Original) Trop encombré, certaines allées pas très large.
Always like this place + got a free coffee
Everyones very eager to help!
(Translated) I really like (Original) J'aime beaucoup
Clean and great customer service. Nice sporting goods section.
This place changed a lot for the better within the last 3-4 years. Always a pleasure to visit this store now.
Great selection, and great deals
Still shiny and new.
Great servive and lots of stock
Great service finding bulbs for my car
Good
Very good
This store is huge!
Staff isnt on the ball at all
It's disorganized
His name is Darcy. He made the visit so good, I came back and bought another purchase.
Service is terrible. Your better on your own finding stuff, staff in the isles are not good at speaking or understanding English. Good selection tho usually find what I need. There personal oil drop off need to be fixed right away!!!
Awful service. Let us stand there for 20 min. In fact wrote this waiting for the 1 cashier to ring in 1 person. Unbelievable! do not shop here
Nice clean store!
I’m a bit disappointed to the guy from auto services that don’t have a proper communication skill. I’m asking politely and he’s always laughing.
(Translated) Adequate service but crowded store (Original) Service adéquat mais magasin encombré
Has what you need !
Love this store you can almost anything but groceries. However they sell chips and candy and coffee pods.
Pricy
Terribly service. My car is sitting in the garage and i can see it no one is working on it for the last 2 hours for inspection. Guess how much am gonna pay for my car to sit somewhere in the shop. 220 to be exact. Unfair and unacceptable!
Very helpful
Great place to shop nice staff excellent prices...
I received great and courteous servicefrom the garage.
(Translated) Very good service (Original) Très bon service
Tight isles, old style store.
Service sucks
Tire shop top notch people
Par for a CT. Some things are good, others are not so Sale items moved to middle aisles leaving shelves empty so you think it's sold out. Verify quantity on phone then search diligently for an Associate. ????I use my cell frequently to find stuff. ????
Very good customer service ❤️
We spent half an hour waiting for somebody to help us yesterday. Talked to every employee we could find if they could help us and they just paged other people that never showed up. Seriously, if you don't have to go to this CT, then don't go there. We won't be back for a while...
Ok service
Busy, but still just a quick In and out before closing for our spoiled cats canned food. ????
Cute little small town Canadian Tire store in Glace Bay. Can Tire doesn't have that great a reputation when it comes to car repair, but not this one! I take my favourite cars to get worked on and they never let me down!
Good service
The first parts person was rude. The second guy was quick and found what I needed. The mechanic people attitudes are not great.
A lot of choices, a little pricy but good quality.
Typical Canadian Tire
(Translated) Any satisfactory day. (Original) Tout jour satisfaisant.
Much nicer then the old store.
Friendly and very clean store
Nice, clean, big, Canadian Tire store. It has almost everything you need. A car repair shop, your hunting licence, and you can recycle your small batteries.
I rolled into fort mac with a disastrous car issue from another mechanic shop on canada day, next day I called all around town and apparently not a single shop seemed to have any time or mechanics available due to a long weekend (weird for a friday...) and after trying everywhere I gave the auto repair office at this location a call and they booked me in same day and had the issue located and parts ordered to have it fixed by saturday. Very professional shop, fantastic customer service with the offering of different price points for options of repair, fantastic choice for stranded travellers or locals in need, of all canadian tire locations this one can certainly truthfully claim to be Canada's garage.
good service
Staff was really helpful finding what I need it had great service and was in and out quickly especially considering it's Christmas season
(Translated) I find pretty much what I'm looking for but today I was looking for a fan on black feet. On their application it said 28 in stock ... they never find (Original) Je trouve pas mal toujours ce que je cherche mais aujourd'hui je regardais pour une fan sur pieds noir. Sur leur application ca disait 28 en stock...ils ont jamais trouver
Fairly well organized compared to my last visit. Had 3 tills open.
Very nice renovated space, well stocked but not much help around You need to know the store
(Translated) I prefer, now order online on the net ... I found 2 winter tires for $ 206 taxes included ... at Canadian Tire the same 2 tires ... same brand and quality ... $ 344 taxes included .. .Canadian Tire..sorry it's way too expensive ... (Original) Je préfère, maintenant commander en ligne sur le net...j ai trouvé 2 pneus d hiver pour 206$ taxes incluses...au Canadian Tire les 2 mêmes pneus..même marque et qualité...344$ taxes incluses...Canadian Tire..désolé c est beaucoup trop cher...
Great tools and customer service.
Fredericton Southside, New Brunswick store. Difficult to find what I was sesrching for, no visible staff to assist, several aisles blocked with pallets and a stairladder required traveling against the 'new' direction of flow to back out of deadends
(Translated) Very helpful employee, excellent service for my flat tire. (Original) Employé très aidant, excellent service pour ma crevaison.
Good selection... excellent, when you consider this is where the highway ends. Never been disappointed here. They stock the usual fare.
(Translated) The kingdom of deals (Original) Le royaume des deal
Great store. Little small
(Translated) Clean, lots of choice. (Original) Propre, beaucoup de choix.
(Translated) I found what I was looking for (Original) J'ai trouvé ce que je cherchais
(Translated) Very good service (Original) Tres bon service
They cut back on what they carry for oven elements. Just the one model now that isn't a universal fit despite saying it is. Womp Womp.
The special deals at Canadian Tire are real ones. When they got a promotion it's a really good one. We needed some stool for our new kitchen island and they were at 50% off. Amazing deal. Some employees need to work on their services skill, but are usually nice.
(Translated) Despite the note on the back of the Canadian Tire invoice informing of the possibility of exchange or refund, I had to INSIST on getting a refund for a defective item purchased 6 days earlier. The employee was impatient and didn't bother to listen to me using the excuse of her 27 years of service. Result: I was reimbursed despite everything and I left very disappointed with the service Moral: it is important to assert your rights. (Original) Malgré la note a l'endos de la facture de Canadian Tire informant la possibilité d'échange ou de remboursement, il m'a fallu INSISTER pour me faire rembourser un item défectueux acheté 6 jours plus tôt. L'employée était impatiente et elle ne prenait pas la peine de m'écouter en prétextant ses 27 années de service. Résultat: j'ai été remboursé malgré tout et je suis reparti très déçu du service Morale: il est important de faire valoir ses droits.
(Translated) Very good service (Original) Très bon service
It feels soo Canadian to shop here.
Friendly, helpful staff.
Staff was helpful and looking for items.
(Translated) I don't go to the canadian tire often, I went today I had poor customer service from the mechanical center and from Veronique. It doesn't make me want to come back and fix my car there. (Original) Je va pas souvent au canadian tire , je suis allé aujourd’hui j’ai eu un mauvais service a la clientèle du centre mécanique et de Veronique . Sa me donne pas envie de revenir réparer mon auto la bas .
Great deals and items, however, I find it hard to find staff members to help you out.
I just called to see if I could get curbside pick up on an item in the store because I am not supposed to be in public because of covid and the woman who answered the phone said no it wasn't available for curbside and laughed at me and hung up. This store specifically says curbside is available! Believe me I wish I could come in the store!!!
I tried to find some dumbbells and I thought after a month or 2 of being out they would have had some more but nope still out. Staff didn't have a clue when more would be arriving!
Too much clutter, employees do not know the information of the items, regular prices.
(Translated) Nothing to say (Original) Rien a dire
Good selection of soso quality product. Staff level of knowledge is subsurface.
Love Canadian Tire. Always great sales.
Brought my car in to check a steering problem. They looked at it for a few hours, said I needed a 300$ part (steering shaft) and suggested I could find it cheaper elsewhere. I did, and had it installed only to find out I DID NOT EVEN NEED THE PART. It is non-returnable since i had it special ordered, waste of hundreds of dollars. Once I saw the old part it was very obviously still in good condition, not sure if they even looked at it. What I actually needed was a rack and pinion. Will not be bringing my car back.
Awesome
Excellent service and Price find what you need at Canadian Tire
Not from this area, but was made to feel welcome @ every moment & also pet friendly(she was treated like a princess). So relaxing
Clean, needs some repairs ( e.g., broken floor tiles), staff was ' around ' but not particularly attentive. No complaints and nothing noteworthy.
(Translated) It depends ... I had RV at the Chambly branch on Saturday October 26th for a tire change and asked to keep my old tires and then inflate my winter tires with nitrogen ... At the moment of recovering my vehicle, the old tires are inside and the little plugs are black. Returning to the service, I learn that the work was done by a 15 year old! I am certified that nitrogen has been used to inflate my tires, despite the lack of green caps ... By checking the air pressure in my tires 2 out of 4 are below the recommended pressure and the nitrogen is currently inaccessible !!! I am suggested to come back! Or introduce myself in any Canadian Tire to make them swell with new nitrogen !!! Well yes easy like that ... I work from Monday to Friday, that's why I change my tires on Saturday! I then went to the Granby branch where I had a good service: for Chambly 0 out of 5 and Granby 5 out of 5! (Original) Ça dépend... J'avais R-V à la succursale de Chambly samedi le 26 octobre pour un changement de pneus et avais demandé de garder mes vieux pneus puis de gonfler mes pneus d'hiver à l'azote... Au moment de récupérer mon véhicule, les vieux pneus sont à l'intérieur et les petits bouchons sont noirs. En retournant au service, j'apprends que le travail a été effectué par un jeune de 15 ans!!! On me certifie que de l'azote a été utilisé pour gonfler mes pneus, malgré l'absence de bouchons verts... En vérifiant la pression d'air dans mes pneus 2 sur 4 sont en deça de la pression recommandée et l'azote est présentement inaccessible!!! On me suggère de revenir! Ou de me présenter dans n'importe quel Canadian Tire pour les faire gonfler à l'azote de nouvrau!!! Ben oui facile comme ça... Je travaille du lundi au vendredi, c'est pour ça que je fais changer mes pneus le samedi!!! Je me suis par la suite, présentée à la succursale de Granby où là, j'ai eu un bon service donc: pour Chambly 0 sur 5 et Granby 5 sur 5!
It's Canadian Tire... Good kitchenware section too.
(Translated) Very poor service for a wheel alignment and a tire replacement. We didn't even have a summer tire available for less than $ 100 for the 14-inch dimensions of my 2008 Suzuki Swift. Misleading service, lazy service by the mechanical technician who did not print me my estimate to replace my front suspension. The guy at the auto service told me he was too busy at 4:20 pm 40 minutes before closing time to print me a small piece of paper that takes a maximum of 1 minute 30 seconds to print. Thank you Canadian Tire for both rushing auto repairs under your roof and hiring lazy technicians !! :) (Original) Très mauvais service pour un allignement des roues et un remplacement d'un pneu. On n'avait même pas de pneu d'été disponible en bas de 100$ pour les dimension de 14 pouces de ma Suzuki Swift 2008. Service mensonger, service de paresseux par le technicien en méchanique qui ne m'a pas imprimé mon estimé pour remplacer ma suspension avant. Le gars au service auto m'a dit qu'il était trop occupé à 4h20pm 40 minutes avant la fermeture pour m'imprimer un petit papier qui prend maximum 1 minutes 30 secondes à imprimer. Merci Canadian Tire d'aussi bien bâcler les réparations automobiles effectuer sous vos toîts et d'engager des techniciens paresseux !! :)
Excellent store for the DIY type of person. If you are travelling in the region and end up stuck with car problems and would rather not pay $$$$ to have your car fixed by a mechanic this is your one stop shop for parts/tools/etc. The CT app also make it easy to locate what your are looking by giving you the isle number of its location and the inventory they have... Great store
Big store and still could not get what I wanted.
Large store with lots of variety. Search online tells you how many items in stock at your location and what isle to find it in...this feature is very helpful
(Translated) Good Canadian Tire. I have stayed there three times, one of which was in customer service and was very well served. Just be patient when there are people. (Original) Bon Canadian Tire. J'y suis allé trois fois dont une fois au service à la clientèle et j'ai été très bien servi. Faut juste être patient quand il y a du monde.
(Translated) I found what I needed at a good price (Original) J'ai trouvé ce que j'avais besoin à bon prix
Good cashier front line very helpful does her job well.
Bought shoe laces, they work great
(Translated) The store is clean and there was a lot of variety. I loved the service. (Original) Le magasin est propre et il avait beaucoup de variété. J’ai adoré le service.
(Translated) Beautiful good cheap (Original) Beau bon pas chère
(Translated) Unable to get service to find an item. (Original) Incapable d'avoir du service pour trouver un article.
Got a great deal on winter tires and front end alignment. Staff took very good care of me. Coming back for summer tires in the spring.
(Translated) Good service to mechanical parts but on the floor would need improved certain aspects (Original) Bon service aux pièces mécaniques mais sur le plancher faudrais amélioré certain aspects
Dated and few staff knowledgable in store product locations.
Very rude staff
They need more staff on, as there is always a long wait at the cash register and I can never find staff for help finding items.
(Translated) A CRAZY TEAM !!!!!! THANKS TO JEFF, BENJAMIN AND MATHIEU for their proof of solidarity, and human sense! An incredible service on the auto repair side, and a lot of patience and understanding on their part. They were able to save my car and my personal life when I threw away from my city, and I needed it most, THANKS GUYS 100% !!!!!!!!! (Original) UNE EQUIPE DE FOU !!!!!! MERCI A JEFF, BENJAMIN ET MATHIEU pour leur preuve de solidarite, et de sens humain ! UN incroyable service du cote de la reparation automobile, et beaucoup de patience et de comprehension de leur part. Ils ont pu sauver mon auto et ma vie personelle lorsque jetais loin de ma ville, et que jen avait le plus besoin, MERCI LES GARS 100%!!!!!!!!!
(Translated) Very good Personal but we couldn't find anyone to help us (thank you Kevun) (Original) Très bon Personnelle mais on à pas trouver personne pour nous aider (merci Kevun)
Worst customer service that i had experienced in my life ( Auto service)
Trusted CT. good stock n service.
(Translated) Canadian Tire ... It's still Canadian Tire! Anyway. lol (Original) Canadian Tire...Ça reste Canadian Tire! Quand-même. Lol
(Translated) No service anywhere in the store ... at the box it was not better ... slow ... checkout self serve first item scanned it said please see the supervisor ... never could buy my fishing license ... I'll go buy it elsewhere. (Original) Pas de service nul part dans le magasin...au caisse c'étais pas mieux...lent...caisse self serve premier item scanné ça dit svp voir la superviseur...jamais pu acheter mon permit de pêche...jva aller l'acheter ailleur.
(Translated) All household and industrial appliances (Original) جميع الادوات المنزلية والصناعية
Horrible place! Once ordered for in-store a gamer chair for my son for Christmas as I got to store they cancelled my order saying they don't have it but once I found someone to help me turns out they had a few in the back, took forever for them to bring it around, ok it happens. However tonight it says 5 in stock for a snowblower for my father, he goes over he pays they run around the store , than proceed to try and give him the floor model with rust on it. once he denies it because well who wouldn't , they say they have no more. This place is so unorganized and the lack of customer service is ridiculous. Don't waste your time and go to another one.
The service at the automotive department is amazing skilled mechanic and good customer service. The same can't be said about the parts department though they suck. They never answer the phone the employees seem to run from work. But very nice store with good selections and deals and they always have great specials
(Translated) Michel at the Canadian Tire auto service boul Maloney gatineau, bad experience. Very bad attitude. (Original) Michel au service auto Canadian Tire boul Maloney gatineau, mauvaise expérience. Très mauvaise attitude.
A great place to shop they have everything you need.
There are few things to like about Canadian tire. The store was poorly organized and the air smells toxic and is headache inducing.
Big store. I enjoy be there
Large selection, well organized and quality goods.
Do not even try to get help from the staff they are basically trained to avoid you. To get a job here I think you must need to be an expert at avoiding eye contact, acting busy, and finding backalleys to sneak your way through the store as to not interact with customers. There's like two good workers there and the rest might as well be on nightshift when there's no customers around.
Slow slow slow service at car department. You have to wait 20 minutes in line to drop your car you had an appointment for. Wake up...
So much more space in the new location! Thank you for being a fantastic part of this community for so long, and investing in a new very large department store!
Everytime I visit. I can find lot of deals and variety of stuff which can't be ignored????
Missed our local Canadian Tire because of the flood in May here in McMurray, had to shop in the town of Athabasca were we have our summer place, finally they reopened. Happy now! Love the newly renovated store, good stuff, good prices!
(Translated) there has been a lot of improvement since my last visit to the garage, I received very good service from the young lady who works there. Something to improve at the reception of the garage: explain well what will be fact, the products that are going to be used and their advantages and disadvantages the approximate time of work required. (Original) il y'a beaucoup d'amélioration depuis ma dernière visite au garage, j'ai reçu un très bon service de la part de la jeune dame qui y travaille.chose a améliorer a l’accueil du garage : bien expliquer ce qui va être fait , les produits qui vont être utilisés et leurs avantages et inconvénients le temps approximatif du travail nécessaire.
They need more staff working returns, and their order online system takes way longer than going to find the item yourself and paying for it
They were quick to help us find what we were looking for. Very nice employees. Thank you
I gave this store 1 star because I called the store for a hour and no one picks up I called every extension and no answer
Everything inthe store it place were it belong and the people always ready to help you
Great store, lots of friendly staff
Store is very messy and needs cleaned. Products are sometimes hard to find, especially sale items, but are usually in stock. Staff can also be hard to find but are helpful most of the time. Bathrooms are disgusting. Would recommend going to the Northside Canadian Tire instead, much nicer.
This store is almost always in some state of disarray. The isles are so crowded with random product that it always seems completely disorganized.
Bought a battery last week. Guy took my info and gave me a coupon, told me to bring back my old battery for 20$. Did just that yesterday, guy at the cash prints my bill since they had my name on record. Then proceeded to tell me since I didn't have the original receipt, he couldn't give me the 20$. Said I could be a scammer who brings back batteries for 20$. Even though I had the coupon and he could see I bought it last week. Insisted I was told to bring the receipt, even though I wasn't. Didn't want to call the manager. Told me I was out of luck. Really bad attitude from the supervisor. Once upon a time, I used to work in retail and I never would of treated a customer like this. I don't really care about the 20$, but with the way I was treated, I'm not wasting my time coming back here again.
Our pandemic walking track. The lines move surprisingly fast.
(Translated) We lack nothing (Original) On y manque de rien
I stopped for gas here between Toronto and Montreal as it's usually less expensive than other stations on the 401
(Translated) Worst custemer service ever! (Original) Worst custemer service ever!
Not enough qualified staff
(Translated) And what's more, Canadian Tire is Canadian Tire. Not too good not too expensive. (Original) Et bien quoi dire de plus que Canadian Tire c'est Canadian Tire . Pas trop bon pas trop cher.
(Translated) You can find almost everything !!! (Original) On trouve presque tout !!!
Slowest online pickup in the universe.
Worse staff, went to return something and the old lady at the desk simply said no, just make your item as a gift to some one. She just didn't even bother, instead of making a scene I went to the north side branch and the young girl there returned it right away. Their staff in general needs of be let go off and hire younger staff which are more positive and upto task instead old grumpy grandma's. Honestly worse place to shop.
(Translated) Very good price (Original) Très bon prix
Friendly helpful staff I love being greeted at the door with a smile :) very organized store
Nice to have our store back in Fort McMurray, yaaaaah.
Very nice customer service. There is always someone nearby to help you find what you are looking for.
(Translated) Hell is hell with the new checkout process. But the refreshment of the store is very good. (Original) Avec le nouveau procédé aux caisses c'est lenfer. Mais le rafraîchissement du magasin c'est très bien.
Customer service manager in auto center Named Erik is an awesome guy with great knowledge and dedication towards customer service. As I needed to drive to Toranto from Fort St John.....he got my car ready within 2 days otherwise i had to wait for more than a week. I want to thank team from bottom of my heart.
Long wait time to get tired changed, tires I ordered dissapeared but gave me a better tire for the same price, new guy said he would call me yesterday to let me know what was going on, but didn't.... and the old guy at the counter today was pretty friendly. So the good outweighed the bad
(Translated) Good shop but too many items everywhere. They use every square foot to sell something, if there is a lot of people bin we pile on the feet. For the prices if your article is not special you are better to wait or bought the file on the net. (Original) Bon magasin mais trop d'articles partout. Eux il utilise chaque pied carré pour vendre quelque chose, si moindrement il y a beaucoup de monde bin on se pile sur les pieds. Pour les prix si ton article est pas en spécial tu est mieux d'attendre ou l'acheté alleur sur le net.
(Translated) Finding a clerk is a challenge! (Original) Trouver un commis est un défi!
Keep it local
Always great service and a fun time shopping ????????
Great staff and store. Love how they let dogs in their store.
The most untidy Canadian Tire store I have ever visited
Great store
(Translated) Many products and employees very kind and serious (Original) Beaucoup de produits et employes tres gentils et serieux
Always have what I'm looking for and most of the time cheaper than Rona and Home Depot depending on what your looking for plus you get great service.
Great choices of good quality products. Try it! If not for you, you can return/exchange it (with your receipt)!
(Translated) I was shopping for a trampoline with my kids. At the exit, I was asked to search my bag and mention that it is the store's policy. Heuuuu? What? (Original) J'ai été magasiner une trampoline avec mes enfants. À la sortie on m'a demandé de fouiller ma sacoche en me mentionnant que c'est la politique du magasin. Heuuuu ? Quoi?
Good for basic household and vehicle necessities
(Translated) Cheapest tools in town (Original) Outils les moins chers en ville
Love the greeter, she is always so cheerful!!
(Translated) I always like to support the Canadian Tire banner because it is Canadian and for me it is important. And their products / services / prices are very competitive with the rest of the market so I have no reason to go anywhere else. (Original) J'aime toujours encourager la bannière Canadian Tire car elle est canadienne et pour moi c'est important. Et leurs produits/services/prix sont très compétitifs avec le reste du marché donc je n'ai aucune raison d'aller ailleurs.
Really good customer service, bought a defective singer replaced it super fast and smooth. Now our new singer is working perfectly. Still I don’t know how they crammed everything into their tiny store but Im glad they do, they have everything.
(Translated) Very well (Original) Très bien
always there to help when you cant find something
Did an online order for a mountain bike which said that was in stock. But did not find out the was not actually in stock 24 hours after the order was placed and money was take. Drove all the way from chetwynd to find that out.
Went in looking for paint, there were no associates at the paint section and when I tried to flag down two different associates neither seemed to hear me or ignored me and kept on going. After waiting around for 10 minutes to see if an associate would come by, I decided to leave. An associate at the front was very rude as I was trying to find the exit (which apparently the only exit is through the cash).
Good store, nothing like it used to be. BTW, don't ever take your bag inside...
(Translated) Nice place good people (Original) Belle place bon monde
Great had the item I went there for!!
Great selection, shelves are always stocked and the place is very organized.
(Translated) It looks like a store under renovation ... (Original) On dirait un magasin en renovation...
Called and rang for 20 minutes at the auto parts. never got an answer.
(Translated) Exactly what you expect from a Canadian Tire! (Original) Exactement se qu'on s'attend d'un Canadian Tire!
Do not get your vehicle serviced here. I had to make 3 trips before my winter tires were installed properly.
They never answer the phone and when they do if you speak English they keep you on the line and never answer your call. What a piss off.
Great store organized and clean
Looking for pool supplies and nothing is in stock. Ordered a filter for pool that said was in stock and then the order was cancelled. Hoping the new store is stocked better and the website stock is up to date.
(Translated) Very good for the car, the clerks are invisible (Original) Tres bien pour l auto les commis sont invisible
Hard to find help sometimes, good products
(Translated) I found my phone at the Canadian tire.Thank you to the staff. (Original) j'ai retrouvé mon téléphone au canadien tire.merci au personnel .
**Redacted review. I feel that it's not fair to criticize a company or a location due to one isolated incident. Overall, this CT location has always met my expectations in the past.** On May 5, during my visit to this location at approximately 4 PM, in-store pick-up at the parts department was not this location's strong suit. Waited 10 minutes without anyone acknowledging me waiting in front of the department's cash registers. The gentleman working there was too busy sorting stuff in a red bin to be bothered by another customer asking him a question. After asking someone walking by for help and being told that she's doesn't work in the department, she calls him over. A sigh later, he asks me what I wanted, took his merry time to retrieve my order (solid 15 minutes), and another lengthy 5 minutes to process the paperwork. No exaggerations; not impressed.
found the items i was looking for after several sales associates assured me they were out of stock.
Friendly and welcoming staff
I had our winter tires removed and replaced with our summer tires at this Canadian Tire Auto department. On the drive home, an audible metal on metal noise was heard coming from the front passenger's side wheel. Once home, I called the auto department and explained the situation to them. The technician told me that most likely the lug nuts were over tightened and to bring it by the following day for them to look at it. I decided to loosen the lug nuts myself rather than risk further damage by driving the car back to CT. When removing the lug nuts, 4 were hardly tightened at all while 2 were so tight, I had to strain to loosen them. After tightening the lug nuts, no more noise was heard. Apparently they DO NOT use a torque wrench to tighten lug nuts. Not only could they have ruined my wheels, they could have caused a lot of damage that I would have had to pay to repair. DO NOT use this Auto Department for ANY of your car's needs. The prices may be low, but so is the quality. I am going out tomorrow to buy a torque wrench to check the rest of the wheels as I doubt they tightened them properly as well. UPDATE: Turns out all the lug nuts were tightened to different torques! Not one was tightened properly, they were all either over or under. DO NOT TRUST THEM WITH YOUR CAR.
So not prepared for covid 19 ! Cashes was not working hole system shut down, people everywhere , line ups beyond belief! Walmart had a better system
Great mostly has stock
Amazing CT for a small town!!
It was quite hard to find assistance in what I was looking for.I asked Customer Service what idle it might be in and.they said"I don't know".Saw someone who might know where it was.His name was Adam.Took me right to it,told me about it.That's what Customers like,staff that know their store.
Canadian tires are mostly the same but this one is clean and fairly well laid out
Why oh why are there all foreigners working in customer service. I am happy that a lot of people from third world countries have an opportunity to make their lives better in Canada but gosh dang it teach them some proper English and communication skills. It's frustrating to talk to the people and I know their trying their best. I blame the management for not making sure the people that work with the public can do their jobs properly by speaking well. This is a problem all over Fort Mac.
Big and you will find everything that you want.
Friendly staff...very helpful
An older store in need of a good cleaning and straightening up.
They had the wood pellets I needed for my rabbit's litter and friendly staff
Good place to shop
I have never shopped a Black Friday sale before. When I went into Canadian Tire today, I was amazed. I found everything I was looking for. Staff were very friendly and helpful. Great sale. Lots of checkouts open and quick.
(Translated) Insulting and incompetent staff. Paint products to be avoided at all costs. There is no saving when it comes to getting back to work ... (Original) Personnel insultant et incompetant. Produits de peiture á éviter à tout prix. Il y a aucune économie à faire quand il faut reprendre le travail au complet...
(Translated) Many items but very few staff ..... (Original) Beaucoup d'articles mais très peu de personnel.....
CT why don't you want my business? Tried calling 3x today to order beak pads, but as per usual you never answered. Last time I finally got through, I asked for prices on three specific tires and was essentially told no because the system was too complicated to do quotes. Going to NAPA from now on. They answer immediately and have much better customer service...
Always find something
This Canadian Tire store is a gong show! Website shows items in stock, you get to store, items nowhere to be found, staff don't know if they're inventory, misplaced, etc. These incidents sadly not isolated either. Even for south siders, better to drive to north side or even oromocto to save yourself the aggravation/trouble. Recommend for returns only.
They are a joke they never answer there phone they give you the wrong product then tell you it's the right one that you don't know what your talking about and then when they know your wrong no apologies I would never go to this canadian tire ever again
Standard Canadian Tire. Can be very busy at time and help can be difficult to find during these times.
(Translated) Place where you can find everything, even employees ready to guide you in your purchases (Original) Endroit ou on trouve tout, même des employés prêt à vous guider dans vos achats
(Translated) Excellent (Original) Excellent
I like this place. Dog and people friendly
I love this place
Very nice clean bright Canadian Tire store with lots of stock, parking and freindly staff. I liked how they have their checkouts setup with one line and you go up to the checkout once a cashier is available.
The product I called ahead for was in stock. When I went there to purchase it,there were none there. The stock number was from 2016,and not restocked after 4 years. A bit of a waste of time for me.
Excellent
I went To get a spare key made, but was unsure were the desk was. A courteus employee redirected me and the employee at the desk was kind and quick.
(Translated) Good (Original) Bon
A little difficult to find things after the renovation but overall a nice improvement!
(Translated) No employee spoke to me or offered to help me from start to finish. I still bought a bike for my 5 year old son at a great price, however, don't forget to re-tighten all parts of the bike if you don't want the bike to fall apart. The assembly seems to be done very quickly (Original) Aucun employé ne m'a parlé ou proposé de m'aider du début à la fin. J'ai quand même acheté un vélo pour mon fils de 5 ans à très bon prix, par contre,n'oubliez pas de reserrer toutes les parties du vélo si vous ne voulez pas que le vélo parte en milles morceaux. L'assemblage semble être très vite faite
Always a great place to shop.
Usually the service is next to none but there was this gentlemen with glasses at the automotive counter that was extremely helpful and never gave up on finding me what I needed he was fantastic.
(Translated) There is stock, but it's just a matter of finding it. The employees are very helpful in helping us. (Original) Il y a du stock mais il s'agit juste de le trouver. Les employés sont très serviables pour nous aider.
Love this new Canadian Tire super store in FSJ. Impressive inventory and great customer service.
Very busy store; found product easy; lots of product; still not enough staff; fast cash exit.
Its hit and miss, the staff are usually great! The store its self is to small, but rumor has it they are building a bigger one. As well the store is often low or out of stock items, .
Unfortunately I did not take the guy's name who we spoke to. But I think he might be a manager or at least a superviser of the auto mechanical side. He was really unhelpful and quite frankly, rude. I just asked him a question on how to find out what the Amp's is of my vehicle so that I could buy the correct fan belt, as one of your other employees told me that the Amp's makes a difference in the size of the belt. And they then sent me to your auto mechanical section, where I then had to ask this specific guy to just give me information,(not to do any physical work) he's answer to me was,"how do you want me to do that?!" And then he had numerous other sarcastic things to say. We then were not able to identify the correct fan belt and because of that, we could not support you by buying the fan belt. I just want to say that I will not be supporting Canadian Tire fsj anymore!
Nice responsive sales personnel
(Translated) Great, thank you very much for your service.???????? (Original) Super bien, merci beaucoup pour votre service.????????
Got everything we went in for and staff were helpful.
When u go to get something and online says they have 2. And the worker there is ignorant about it if I could of gave 0 stars. I would have. Not the first time getting nasty service at the Fredericton store.
It's a Canadian own store with good customer service quality products
I bought a hose that had a 5 year warranty and after 1.5 years it ripped it got a hole in it. I lost my receipt but I went to exchange the item for something of higher quality. After 30 minutes of standing and waiting while the service rep looked for the item code and searched for the transaction, we found that I purchased it with an old bank account that I didn't have the card for anymore. The service rep tried to phone a manager but they would not come to the desk. She finally called them and they refused to honour the warranty. I will remember this experience when choosing who I do business with in the future.
Lots of stuff but it is a very cluttered store with stuff spilling into the aisles. Difficult to navigate around with a cart.
Been there several times before all in what your looking for
I was driving my car back home from Edmonton to the Yukon. My car had a fuel line rupture at the gas bar next door to the Fort St. John Canadian Tire. The auto shop was closed for the day. Audi Canada agreed to tow the car back to Edmonton for service. Unfortunately, I had to fly back to Whitehorse for work. The Canadian Tire Duty Manager, Lonny, was very helpful. She agreed to hold my car keys and give them to the tow truck driver once they arrived. She wouldn't accept any payment for this service. Very neighbourly. Very northern. Canadian Tire Fort St. John helped salvage a very bad trip. Thanks.
Awesome service and return staff are helpful
Always find what we need, and good prices too. Service is always great. We do sometimes find it hard to get through the aisles when there is a lot of stuff, but it’s a small price to pay when we know that they will have what we are looking for. I was very surprised for a small town store. Really impressed.
Canadian Tire practices safe distancing, making me feel protected while shopping.
Good quality products but customer serivd is not as I was expecting in Canadian tire. Free parking, handicap parking plus Handicap. Always on top with seasonal stuff. Always best quality stuff piece some time high and some products never saw on promotions public(customer) washroom- Auto checkout counter but not enough space
The service centre was way understaffed phones ringing with nobody anwsering. I had to wait 45 min just to pay for my tires. I called twice before i went letting it ring for 10 min both times. I finally called the parts who said they would transfer me and i said no i did that twice with no anwser... so he said he would go find someone and to please hold. Anyway 20 more min listening to beep beep nobody came. Hoorible experience never again.
AVOID AUTO SERVICE DEPARTMENT BY ALL MEANS. My newly installed winter tires on a 2016 Toyota highlander picked a screw driver. I was told the tire is beyond repair. Behold they were more interested in telling me I need to buy new sets of 4-tires and estimates about other things I didn't come for. Ridiculous and absurd. I got the tire repaired for just over $20 in under 20 min at Garage Pete Demers - I recommend this guy. Won't be return to CT ever.
Poor service
(Translated) I love Simon! Good service (Original) J'adore simon ! Bon service
Well organized store with clearly marked prices and item numbers coinciding with flyers
(Translated) I hate going there !! It's huge and it looks like there are only 3 clerks who are busy in the back store. (Original) Je déteste aller là!! C'est immense et on dirait qu'il y a seulement 3 commis qui sont occupés dans le back store.
Lots of good/great deals at a Canadian store.
It's Canadian Tire. Not much more to say about it.
Pretty good selection but a few thing were oddly placed and thus difficult to find. Had to ask for help but the staff knew where everything was.
Take your security nuts off or they will be destroyed.
People are friendly, and prices are good.
Great deals sometimes! Good quality products if you check the reviews.
Know this store very well!
Full of fun gizmos and gadgets.
(Translated) No service at the Canadian Tire Garden Center (Original) Pas de service au Centre de jardin Canadian Tire
It's actually nicer than most CT
Solid Canadian Tire. The mothership has most of what you are interested in. Checkout process runs pretty well.
(Translated) Many items are not available due to sanitary restrictions, but the staff are always so helpful. (Original) Plusieurs items ne sont pas disponibles en raison des restrictions sanitaires, mais le personnel est toujours aussi serviable.
Great selection of products. Majority of items I have purchased here over the years were of excellent quality. And usually they stand behind their products and exchange anything that fails prematurely. Besides Certified 2 ton car floor jack 009-1039-6 I bought here snapped off at the lifting arm. Luckily no one was injured Oromocto CT wouldn't exchange because i couldn't find receipt. (Understandable but disappointing) If there is something of significant value (ie large price tag tools) you are looking at getting watch for sales or talk to the manager as he/she will usually offer you its recent sales price. Also best price around for laundry detergent and paper towels. All in all very nice store and I'm happy to shop here mutiple times a week.
Usually the staff here is less than helpful if you need help finding something. Otherwise it's an okay place to shop.
(Translated) I don't understand why twice, the garage attendant looks at the screen without even raising his head and asking me if he can help me? In short I wonder what is the value of a customer vs an estimate? I give the benefit of the doubt but a little hello is always appreciated Thank you (Original) Je comprends mal pourquoi par 2 fois, le préposé au garage regarde sont écran sans même lever sa tête et me demander s'il peut m'aider ? Bref je me demande quel est la valeur d'un client vs une estimation ? Je donne le bénéfice du doute mais un petit bonjour est toujours apprécié Merci
(Translated) The worst service ever, especially the guy michel at the service, I didn't want to persist with you or even answer you so as not to come down to your level. The worst experience of my life is that I will make a complaint to Canadian Tire Canada about what you told me, and I hope you get fired. (Original) Le pire service jamais vu, sutout le gars michel au service, j'ai pas voulu m'obstiner avec toi ou même te répondre pour ne pas descendre à ton niveau. La pire expérience de ma vie c'est sur je ferai une plainte à Canadian Tire Canada sur ce que tu m'as dis, et j'espère tu te fais renvoyer.
(Translated) No fan (Original) Pas de ventilateur
Great service! Items are pretty mutch always in stock.
Always du bon service!
Did not have product nor were there any staff around to help and there was clutter all over the store
This place is awful. Bathrooms stink to high heavens, stuff everywhere, very disorganized and staff were aloof to mentioned concerns. Very disappointed.
While it's true people say don't bring your car in and ive definitely seen why. Tires is just fine. Garden Centre employee's are fantastic, the selection is good and the people are in fact quite helpful. the negativity here in comments is unwarranted. Ok yes automotive fella is kinda rude, but stick to your guns and push the issue, that battery warranty is a pain for them, he's really not that bad. Just smile, it wont hurt you i promise. Management has always been punctual when/if requested though sometimes they are busy, and you may have to wait a few minute, thats not a big deal. Maybe you were impatient when you walked in nay sayers. I like this place, and will continue to give them my business.
(Translated) I made an appointment for 7pm at the automotive center, since it was the only choice available to me. I arrived a little early and, well despite that, I got turned around because I apparently missed my appointment since "it was scheduled at 6:30 pm" ... Really a lack of their share, especially when we are limited in our time. I was offered to make a complaint but what good is it? (Original) J'ai pris rendez-vous pour 7pm au centre automobile, puisque c'est le seul choix qui m'était offert. Je suis arrivé un peu d'avance et, bien malgré ça, je me suis fait retourner de bord car j'aurai aparemment manqué mon rendez-vous puisqu'il "était scédulé à 6:30pm"... Vraiment un manque de leur part, surtout quand on est limité dans notre temps. On m'a offert de faire une plainte mais à quoi bon?
Walmart jr
(Translated) Good (Original) Bon
Good selection
Super service!!
A nice big store, helpful staff
Good most of the time.
Great store. Has everything! Super nice staff.
Well organized store with friendly, helpful staff. Overall, a great shopping experience!!
By far the best Canadian Tire dealership. The parts & service manager was helpful and efficient. Graham, the technician was friendly, honest, and offered good suggestion. I must say these people are wonderful!
(Translated) Courteous and professional automobile service. We take the time to serve the customer well. (Original) Service automobile courtois et professionnel. On prend le temps de bien servir le client.
It is always hard to get around. Everything is like a goat path..
(Translated) It is easy to find items in this establishment if not with the help of friendly and courteous clerks (Original) Il est facile de trouver des items dans cet établissement sinon avec l'aide des commis sympathique et courtois
(Translated) It's just that using them its badly form (Original) C juste que les employer son mal former
So hard to find what you need
It's all there!
The service was good
(Translated) Due to the storm I got stuck in the parking lot 2 young men working at his store mount to bring help and got me out of trouble excellent service (Original) Du à la tempête je suis rester pris dans le stationnement 2 jeune hommes travaillant a se magasin mont porter aide et m'ont tirer de se pétrin service excellent
(Translated) Non-compliant inventory, slow service and poor quality on the auto part side (Original) Inventaire non conforme, service lent et et de mauvaise qualité côté pièce automobile
Car parts guys literally dont know anything about cars or their job at all, each time I go there they have big question Marks when I ask them for something
(Translated) I do not like their new checkout system (Original) Je n'aime pas leurs nouveau système de caisse
Took it there for fuel pump in july, idiots fixed battery and radiator for starting failer. Coat 1500$ 1 week later starting failer again and was told bring it back to fix it for free. So stupief me trusting these places took iy back. No im told t ignition module price 816$. 1 day later and 2300$ for my 700s car, starter failer. Fml call and im told it is the fuel pump.. Fo i take it back no way. Ill buy a new car. Doubt that they will do right and not guess again. Lesson learned dont trust Canadain tire.
Great Canadian tire store
(Translated) Good service and don't believe everything you are told .... A suggestion is not a confirmation ... I suggest you change your ..... And 2 years later, nothing has changed. So ... there is more than one mechanic as there are many kinds of vegetables ... a matter of choice. But, don't do without a review. * (Original) Bon service et ne croyez pas tout ce que l'on vous dit.... Une suggestion n'est pas une confirmation... Je vous suggère de changer votre..... Et 2 ans après, rien n'a changé. Donc, ....il y a plus d'un mécanicien comme il y a plusieurs sortes de légumes ...question de choix. Mais, ne vous passez pas d'une révision.*
Friendly staff
All find what you need
our favourite retailer in town...
Was able to fix a serpentine belt on a Sunday night, in twenty minutes, for $25. Awesome folks here who saved me from having an awful weekend. Went back a few weeks later and had a similar great experience flushing my gas lines.
(Translated) Few employees really care about the customer, and that's in every Canadian Tire. When in addition the management is null, then there is fucked. When we know how to serve customers and the store is well-equipped, we do not need to install self-service kiosks so that customers are forced to look for products themselves. Canadian Tire is a store where you can not rely on the help of almost any clerk. Point. (Original) Peu d'employés ont vraiment le service-client à cœur, et ça, c'est dans tous les Canadian Tire. Quand en plus la gérance est nulle, alors là, c'est foutu. Quand on sait servir les clients et que le magasin est bien aménagé, on n'a pas besoin d'installer des bornes libre-service pour que les clients soient obligés de chercher des produits eux-mêmes. Canadian Tire, c'est un magasin où on ne doit compter sur l'aide d'à peu près aucun commis. Point.
You can never find help when you need some.
(Translated) Very bad service and slow it gives the impression that the employees leave this hidden customers (Original) Tres mauvais service et lent ca donne l'impression que les employé parte ce caché des clients
Ok
Always got what I need....
Found everything we needed
Good luck finding assistance
(Translated) A little peeled mixes ... (Original) Un peu pelé mêle ...
Good store to shop for household stuff. Some aisles are too narrow, makes it hard to navigate. Overall well organized store.
Will see you very soon! ????????????
If they tell you they have something in stock in the back be willing to wait 10 -20 mins to be told they have none. ???? Yeah. Not a math master but pretty sure between 1 and 21 doesn't equal 0. Otherwise its a Canadian tire not near as good as most others in Alberta.
(Translated) Not enough clerk to help the customers! (Original) Pas assez de commis pour aider les clients !
(Translated) Very well (Original) Très bien
(Translated) 5/5 for auto service! (Original) 5/5 pour le service auto!
(Translated) It is frankly null all the rules of distancing I do not return any more. (Original) C'est franchement nul toutes les règles de distanciation je ne retourne plus.
(Translated) We find almost everything! A nice place for guys to spend hours shopping .. (Original) On trouve pratiquement de tout! Une belle place de gars pour passer des heures à magasiner..
Hit and miss with this location. sometimes you find someone to help and others...not so much
Good
Was excellent. Answered all questions and services was on time and well done.
Terrible customer service and the store is never clean or organized.
Absolutely terrible service! Not sure if they're understaffed or if the staff is just undermotivated but don't expect any help at all whatsoever. And this was during the summer.. I can't imagine how they get through the holidays.
Rudest and most dismissive customer service I have encountered at a hardware store. Plumbing aisle was in complete disorder. Next time I will drive the extra 5 min to Home Hardware.
Curbside pickup was very easy and convenient. The auto shop has friendly staff that is honest and didn't try to upsell me. In store it looks like any other Canadian Tire.
(Translated) The staff at the car center is not courteous or friendly, not to mention the fact that they are very arrogant. This is the last time that my service at home. (Original) Le personnel au centre auto n'est pas courtois ni aimable, sans oublier le fait qu'ils sont très arrogants.C'est la dernière fois que fais mon service chez eux.
(Translated) DO NOT GO TO THE CAR CENTER !! I have tried several times to leave my car at Canadian Tire for simple repairs or tire changes and I ALWAYS had problems (sensor hooked when installing tires, improperly installed tires, etc.). Today I wanted to give them one last chance by bringing my car for a transmission problem. 90 $ for a scan and make me say sorry we don't know what the problem is we can try to change the oil (400 $) ... I call ÉCONO transmission and they tell me for 50 $ the scan we can GUARANTEE you what is the transmission problem without throwing your money in the trash by telling you to change the oil. Save your money and go to reliable garages. (Original) N'ALLEZ PAS AU CENTRE AUTO!! J'ai essayé plusieurs fois de laisser ma voiture au Canadian Tire pour des simples réparations ou changements de pneus et j'ai TOUJOURS eu des problèmes (sensor accroché lors de l'installation des pneus, pneus mal installés, etc.). Aujourd'hui, je voulais leur donner une dernière chance en apportant mon auto pour un problème de transmission. 90 $ pour un scan et me faire dire désolé on ne sait pas c'est quoi le problème on peut essayer de changer l'huile (400$)... J'appelle chez ÉCONO transmission et on me dit pour 50$ le scan on peut te GARANTIR c'est quoi le problème de transmission sans te faire jeter ton argent à la poubelle en te disant de changer l'huile. Économisez votre argent et allez dans des garages fiables.
Why would you go to Canadian Tire to service your car?
I popped in to find a universal receiver for my fan. I was having a hard time finding what I was looking for until a friendly associate approached me, asked if I needed help and then quickly and efficiently looked up & then located the product. Very friendly staff and great customer service.
This store is showing its age. Rather run down, messy, cluttered, and staff not particularly interested in helping.
The isles are so narrow now you can't get your cart through and if someone else comes in the other direction you're both blocked in. Maximizing floor space with useless items now and not what you want. No staff to get items up on walls. It feels like Zellers. Which is sad I used to like CT
Always what I need
Awesome
(Translated) I like the discounts on tools, auto and sporting goods. I love The quick and easy exchange or refund service. Well done to all the employees! (Original) J'aime les rabais des outils, des aŕticles d'auto et de Sport. J'adore Le service d'echange ou de remboursement qui est simple et rapide. Bravo a tous les employés!
Great place to shop
Almost everything you might be looking for. Almost.
Lots of stuff. Indicative signage missing.
There was lots of great black Friday specials
(Translated) Canadian Tire is the same everywhere and it is for the flowers that I went there that day. There is always good advice and I find what I need 9 times out of 10. (Original) Canadien Tire c'est partout pareil et c'est pour les fleurs que j'y suis allé ce jour-là. Il y a toujours des bons conseils et j'y retrouve ce qu'il me faut 9 fois sur 10.
(Translated) Good but lack of service (Original) Bien mais manque de service
I am a Canadian Tire fan, however, sometimes it's hard to find items and someone to help. Always recommend CT
(Translated) Good (Original) Bon
(Translated) Service more or less existing and not much product that of the Buckingham sector is better more products and better service (Original) Service plus ou moins existant et pas beaucoup de produit celui du secteur Buckingham est meilleur plus de produits et meilleur service
A bit sad on service to the clients thumbs down
Everything in one place.
What an incredible store. The staff is so helpful. I believe the woman who helped me was Tanya. So thankful for her and all her help! Every company needs a Tanya ????
Hope you don't need a window scraper. Check out this photo....
Poor service! After purchasing 107L bags of peat moss (which weight almost as much as I do) the staff in the garden centre would not help me to get the bags down from the high pallets and onto a cart. The first person I approached said “she’ll help you”, then ‘she’ said “he’ll help you”, referring me back to the first person I had approached. In the end I loaded the heavy bags by myself and hurt my back. This store is not recommended if you need help of any kind!!
(Translated) The place has been messy since the arrival of the W-Mart. The wait is long and the service is strange. But you see a lot of long-term employees and you can find everything at frankly affordable prices when looking for giant discounts on quality products. (Original) L'endroit est brouillon depuis l'arrivée des W-Mart. L'attente est longue et le service est étrange. Mais on voit beaucoup d'employés de longues dates et on y trouve de tout à prix franchement abordable lorsqu'on recherche de géant rabais sur des produits de qualité.
Ok
(Translated) Lots of options. We were for specific auto parts, and there were none left. However, their website does tell us where to look for the item we want which is great. (Original) Beaucoup d'options. Nous avons été pour des pièces spécifiques d'automobiles, et il n'en restait plus. Cependant, leur site internet nous mentionne où chercher l'item qu'on desire ce qui est super.
Terrible
Guy tried to go in without a mask and the lady watching the door didn't let it slide. I liked that.
(Translated) It's wonderful, especially in the period before the holidays ... (Original) C'est merveilleux, surtout dans la période d'avant les fêtes...
It's always so cluttered. Looks like a yard sale inside some days.
New store is AMAZING!! can't wait for garden center to open. Staff is helpful and I especially love the new call buttons located around the store.
Helpful staff, clean store.
Deals deals deals ????
Big new store
Always convenient.
these guys are thieves. had engine problems, slipped timing belt, they supposedly inspected my valves, and told me was no valve damage, proceeded to change timing belt and engine still wont turn over after repair. They then told me I need a new engine, and charged me $1500+ for changing the timing belt . AVOID IF POSSIBLE
(Translated) There's everything in there ???? (Original) Yas de tout là-dedans ????
Always loved Canadian Tire. Except that fake money they try to give you. Never really saw the point.
Staff seem helpful to be reasonably able to direct you to the exact location of most items in a specific aisle. Contrast this to the customer service you see in other box stores in FSJ and you will be pleased. Canadian tire is getting things right with their online inventory that tells you if your item is in stock at your store or not, a very convenient feature.
(Translated) It has everything I needed and super welcoming and helpful employees (Original) Il y a tout ce que j'ai eu de besoin et employés super accueillant et serviables
Its good
Good store, helpful staff.
Good service from young man at parts department
The smallest CTC I've been in. The aisles are narrow which makes products difficult to find.
Too expansive because of lack of competition
(Translated) The discounts that are 50% and more are not fair, especially for the faucet they show the prices for then, put them to profit, in bottom there is no saving (Original) Les rabais qui sont de 50% et plus sont pas juste , surtout pour la robinetterie ils montre les prix pour ensuite , les mettre à profit , dans fond ya pas d'économie
(Translated) Very good store (Original) Très bon magasin
(Translated) The clerks tell you in which to put the products, but do not help you find them. (Original) Les commis vous indique dans quel ranger son les produits, mais ne vous aide pas pour les trouver.
Its a Canadian Tire....what else can you say... always a great place to shop and Canadian
(Translated) We always find what we want! :) (Original) On trouve toujours ce que l'on veut! :)
I like Canadian tire but the staff are hard to find and not knowledgeable and many times tell me "oh we don't stock the item your looking for". so I keep looking and do find what I am looking for.. this is an update it is 2 yrs on the same issues except the other week I was trying to ask an employee for help finding 8ft bulbs but all's she could say was no no no and waving her arms turns out the only English she new was yes and no this is not acceptable to hire none English speaking persons
Dandy
(Translated) Very safe and very clean place very courteous employee (Original) Endroit très sécuritaire et très propre employé très courtois
(Translated) Difficult to circulate with and without baskets in the rows, there are plenty of pallets and boxes that block access. I had to go to Rona to buy what I needed because I couldn't get to the products at Canadian Tire. (Original) Difficile de circuleravec et sans paniers dans les rangées, il ya plein de palettes et de boîtes qui bloque l'accès. J'ai du allé chez Rona acheter ce que j'avais de besoin car ne pouvais pas me rendre au produits chez Canadian Tire.
Yesterday April 11th, 2016 we were called by the FSJ Canadian Tire about a shed we had inquired about. There was one available at the off site storage area that we purchased. We went to the store and the item had not been brought over from the off site warehouse so we paid and went to the warehouse to pick it up. The two employees Jonathan and Jorlan were absolutely excellent and delightful to work with. They were friendly, generous with helping us move the oversize item and all they wanted in return was a smile. SUCH a fantastic experience. Thank you to you both for your professional and very courteous customer service!
Great store. Large variety of stocked items. Covid aware friendly staff. Great all around place.
(Translated) Sad customer service. I placed a large order 2 weeks ago at the auto center, never had any feedback from them until today when I was told of a maximum of 5 days to receive my order despite all the attempts to follow up by phone at the Auto Center. 30 min on the hold and we hang up on the customer, it's unacceptable and 48 hours later with a polite and detailed message left directly to customer service in the branch ... No return calls ... One thing for sure . When it was Stéphane Lorrain who managed the Canadian Tire, we would never have had this kind of service with the Canadian Tire coop. Too bad they left us this world. By the way, I've been a customer for more than 25 years. A little respect would be in order ... Especially in a pandemic if you like to use that kind of excuse instead of adapting like every business does. Note. You will have to disconnect the telephones of your departments xar nobody answers the same thing to the customer service. Woww Stéphane would never accept that especially that the bonuses of performance at Christmas will be less because of this situation. That is, it affects sales and your annual bonus by the way. Finally, do not send me a generic message to call a 1-800 number when you are using the profile of the supposed owner when no one knows who is really responding to notices pluber, knowing the place, probably HR ... Not excuse is for the losers. Winners deliver the merchandise and don't have to apologize or give discounts. I'm trying to get service your store just doesn't. (Original) Triste service à la clientèle. J'ai passé une grosse commande il y a 2 semaines au centre auto, jamais eu de retour de ceux-ci jusqu'à aujourd'hui quand on me parlais de maximum 5 jours pour recevoir ma commande malgré toutes les tentatives de suivis par téléphone au Centre auto. 30 min sur le hold et on raccroche au nez du client, c'est inacceptable et 48h plus tard avec un message poli et détaillé laissé directement au service a la clientèle en succursale... Aucun retour d'appel... Une chose certaine. Quand c'était Stéphane Lorrain qui gérait les Canadian Tire on n'aurait jamais eu ce genre de service avec la coop de Canadian Tire. Dommage qu'ils nous aient quitter ce monde.. En passant fait plus que 25 ans que je suis client chez vous. Un petit peu de respect seraient de mise... Surtout en tant de pandémie si vous aimez utliser ce genre d'excuse au lieu de vous adapter comme chaque entreprise à fait. Note. Vous devirez débrancher les téléphones de vos départements xar personne répond même chose au service a clientèle.. Woww Stéphane aurait jamais accepter ça surtout que les bonis de perfomance a noël seront moindre à xause de cette situation. C'est à dire que ça affecte les ventes et votre bonus annuel en passant. Pour terminer, ne m'envoyer un message générique d'appeler à un numéro 1-800 quand vous utliser le profil du supposément propriétaire quand personne ne sais qui répond répond vraiment aux avis plubier, connaissant l'endroit, surement RH... Pas d'excuse c'est pour les perdants. Les gagnants livrent la marchandise et n'ont pas à s'excuser ou donner des rabais. Je cherche à avoir du service votre magasin n'en donne tout simplement pas.
Placed an online order and it was ready next day.
(Translated) We always find what we need. (Original) On trouve toujours ce qu'on a besoin.
(Translated) Have found almost everything (Original) Ont trouve de tout ou presque
Got to love this place. Tools tool's tool's
Too many people working there that have no clue about any products they sale.
I'm going out to the car should have it by the end up with you guys dropping the next few days but will try again in a few weeks to get a hold my breath in a few days 6
It was not very pleasant was forced to wear a mask even thou i am exempt still feeling dizzy would do curb side pick but but i was looking for a present i could not do it only as i dont know what im looking at
(Translated) Their "curbside pickup" .... it's more of a "curbside give up". It just doesn't make sense! I was contacted yesterday telling me that I could pass. I arrive at the store: about 30 cars in line. I'm like, well, we're just picking up an order that's ready ... it's going to move super fast. Ten minutes later, we only moved from one car !!! .......... needless to tell you that we have returned home. There must be serious training gaps at this branch, as other companies offering this type of pickup offer super fast service (around 30 sec per car). In short, we, we give up and will demand a refund of our purchase, and once again, we will turn to the giant Amazon. (Original) Leur "curbside pickup".... c'est plus un "curbside give up". Ça n'a juste pas de bon sens ! On m'a contacté hier me disant que je pouvais passer. J'arrive au magasin : à peu près 30 voitures en file. Je me dis, bon, on ne fait que ramasser une commande qui est prête... ça va avancer super vite. Dix minutes plus tard, on a avancé que d'une SEULE voiture !!! .......... inutile de vous dire qu'on est rentré chez nous. Il doit y avoir de sérieuses lacunes au niveau de la formation dans cette succursale, car les autres entreprises offrant ce type de ramassage offre un service ultra rapide (30 sec environ par voiture). Bref, nous, on abandonne et allons exiger un remboursement de notre achat, et une fois de plus, nous nous tournerons vers le géant Amazon.
it is the best
Great store!
(Translated) Not Covid-19 friendly. No unidirectional and very narrow stowage. I won't be going back anytime soon (Original) Pas Covid-19 friendly. Pas de ranger unidirectionnelles et très étroite. Je n'y retournerai pas de sitôt
Very poor service! And there was a lot of additive given.
(Translated) If you know the store, you won't find too many problems there. However, if you are looking for something in the store, you'd better do one row at a time instead of looking for an employee in the store, because either way you will be sent to all departments before finding the item yourself as such. The nice thing is that often there are good specials that you can find pretty much anything. (Original) Si vous connaissez le magasin, vous n’y trouverez pas trop de problèmes. Cependant, si vous cherchez quelque chose dans le magasin, vous feriez mieux de faire une rangée à la fois au lieu de chercher un employé dans le magasin, car de toute façon on vous enverra dans tous les départements avant de trouver vous même l’article en tant que tel. Ce que j’aurais de bien à dire c’est que souvent, il y a de bons spéciaux et qu’on peut trouver à peut près n’importe quoi.
I have been a loyal customer to Canadian tires for years now. since I have moved to Fort McMurray, it is non ending troubles with Canadian tire staff. Very poor customer service, bad terrible vehicle service ....
Good place
(Translated) I bought a 16 "Poulan chain saw and it is non-functional continuously (it always goes out as soon as I let go of the gas) and I can not return it since once used I can not bring it back. The saw stops working as soon as I release the gas which is not normal .... and no one answers the phone ..... Help! (Original) J'ai acheté une scie à chaîne de la marque Poulan 16" et elle est non fonctionnelle continue(elle s'étteind toujours aussitôt je lâche le gaz) et je ne peux pas la retourner puisque une fois utilisé je ne peux plus la ramener.La scie arrête de fonctionner aussitôt que je lâche le gaz ce qui n'est pas normale....et personne ne répond au téléphone.....Help!
Staff was helpful.
Never there to answer your call.
It's a Canadian Tire... Big, clean, plenty of staff, what more can you say?
(Translated) The store where you can find everything you need at a good price. (Original) Le magasin où on retrouve tout ce qu'on a besoin à bon prix.
Great selection and stock.
Nice place.
"RaWr." Thats all I have to say.
Nice staff and well stocked. Good location.
While travelling to the east coast, "engine service soon" light came on and this was the closest service station available. Although they had closed one tech was cleaning up and stopped what he was doing to help. (I asked if he could read the code). Not only did he tell me the OBDII codes and cleared them, he didn't charge us. Pleasantly surprised.
(Translated) At 7:00 pm after paying my credit bill, I rang for parts service. The employee coming back from the floor completely ignored me. So I left the store rather than insist because I had to go home before curfew. (Original) A 19:00 apres avoir paye ma facture de credit, j'ai sonne pour service aux pieces. L'employe revenant du plancher m'a carrement ignore. J'ai donc quitte le magasin plutot que d'insister car je devais retourner a la maison avant le couvre feu.
I loves me some Canadian Tire.
My go to place for almost anything
Good customer service and wide array of items. My go to place for almost everything ????
It's Canadian Tire…overpriced items and underpaid staff, but great sale prices and some very dedicated help. Plus, there's the Loan a Tool program.
Staff is friendly and knowledgeable about product. Store is well organized and maintained, usually well stocked.
It's fine always has decent prices and mostly has the products that you're looking for in stock.
(Translated) Friendly staff and well appointed store. (Original) Personnel affable et magasin bien agencé.
(Translated) It is a store very similar to all other canadian pulls. The store has a nice presentation but do not hope to have to ask for help because the lack of staff is obvious. The request for information is almost impossible because one has to literally run after the clerks which is very unpleasant. Especially at the auto parts counter, which is a real joke. (Original) C'est un magasin très semblable à tous les autres canadian tire. Le magasin a une belle présentation mais n'espère pas à avoir a demander de l'aide car le manque de personnel est flagrant. La demande de renseignements est presque impossible car on doit littéralement courir après les commis ce qui est très désagréable. Surtout au comptoir de pièces automobile qui là est une vraie farce.
(Translated) The car service is from the car (Original) Le service auto est de la marde
Love the new layout with self serve cashes now yay
Nice service, but slow for the car section
Got new tires was told they would be in next day but it took a week. Installation took over 2.5 hours with an alignment. They got the job done but holy slow batman.
Fast shopping experience they have plenty of stock self serve cash is a plus.
(Translated) Very good a lot of choice and specials (Original) Très bien pas mal de choix et spéciaux
Just your average Canadian Tire
Helpful and friendly staff
(Translated) Everything you would expect from a Canadian Tire. However, I went to CT several times a week and spent several thousand dollars a year there. But each time there was a Mastercard seller who tried all the pressure selling techniques to "twist my arm" into signing a credit agreement. According to my observation, it is mainly people who can educate financially and / or more vulnerable who bend to sellers. It is a very dishonest practice that I cannot stand. I will now shop elsewhere and encourage you to do the same. (Original) Tout ce que l'on s'attend d'un Canadian Tire. Toutefois, j'allais au CT plusieurs fois par semaine et y dépensais plusieurs milliers de dollars par année. Mais à chaque fois il y avait un vendeur de Mastercard qui tentait toutes les techniques de vente à pression pour me "tordre le bras" à signer une entente de crédit. Selon mes observation, ce sont majoritairement les gens peux éduquer financièrement et/ou plus vulnérable qui plient aux vendeurs. C'est une pratique très malhonnête que je ne peux supporter. Je vais maintenant magasiner ailleurs et je vous encourrage à faire de même.
Finally removed the barrier to entry! And the staff were friendly.
I need winter tire so Canadian Tire is a good choose right? Well juste forget about this store I have call 4 times this morning 3 time on hold for more them 10 minutes the 4 times I ask to speak to a Manager who believe it or not transfer me to another waiting on the phones - no need to tell u I told them to … themselves call the Canadian Tires In Buck and got my appointment in 5 minutes
(Translated) You can find almost everything there! (Original) On y trouve de tout ou presque!
So rude!
Very nice people in the recieving area ????????????????
Over all positive experience very happy
One of the busiest store in YMM. The checkouts move fairly quickly though and I rarely have trouble finding someone to help.
The place is rebuilt. Looks great.
A nice store, very much like all others in this Canadian institution of a chain. This store is one of the bigger sized ones. Staff was friendly and helpful.
(Translated) Nice store but it's been several times that what I find online in inventory has not been found in the store even by the clerks. Hunting and fishing section, and seasonal leaves as desired. Not even a rake in inventory. I change for the one in Hull Boul. From the Quarry. (Original) Beau magasin mais cela fait plusieurs fois que ce que je trouve en ligne en inventaire est introuvable en magasin même par les commis. Section chasse et pêche, et le saisonnier laisse à désiré. Même pas de rateau en inventaire. Je rechange pour celui de Hull Boul. De la Carrière.
they were really nice
Great place, huge selection
nice enough store, friendly staff. They don't have enough employees, i waited 45 mins in line on a Sunday as i couldn't use self checkout for my purchase. also im sick and tired of paying a 100-200% markup for auto parts from now on ill be ordering manufacturer direct
Store was dirty, but had what I needed.
Happy with the renovation and interior change!
(Translated) Waiting 15 minutes in line for help in the car section, the guy is sitting, they're fucking on his computer, they've seen us and have chosen to ignore us, not a hello, no smile or even whatever to say to himself that he would be with us shortly ... after another 10 minutes of expectations have decided to leave, it's flat my guy because jmen came to buy my brand new summer tires, but your mediocre service pushes us to go elsewhere! (Original) Attendre 15 minutes en lignes pour avoir de l’aide dans la section automobile, le gars est assis, ils gossent sur son ordi, ils nous a vue et a carrément choisi de nous ignorer, pas un bonjour, pas de sourire ni même quoi que se soit pour nous dire qu’il serais avec nous sous peu... après un autre 10 minutes d’attentes ont a décidé de partir, c’est plate mon gars parce que jmen venais pour acheter mes tires d’été flambant neuf, mais ton service médiocre nous poussent à aller ailleurs!
Crooked management.
I was at Canadian tire and found the help and product I was looking for.????????
Always has what I need
Love no frills, awesome daily and weekly deals, I save huge on my grocery bill when shopping here!
The website said that there were tires in stick at $89,bu at the counter, they said that the price was over $100.
Just bring your car to your dealership or a local mechanic instead of that place. I'm a mechanics student myself and they are worse than the grade 7s in bicycle repair and automotive maintenance. Its a bloody gongshow
I had only one employee in the last few times I went that actually wanted to help me pick out something for my car. The last few times I went i was told "I will page somebody" or told to go look for it in aisle whatever (after i already did) Customer service sucked.
(Translated) Nice Canadian company. You can find almost everything there (Original) Bel entreprise canadienne. On y trouve presque tout
The lineup at the cash is always wayyyyy too long - even in down time like monday morning. Either you guys are understaffed or you need a better system.
Good CT location.
(Translated) I usually find what I am looking for quickly and without problems. The quality of the items is at the rendezvous and the specials are very interesting! Whether for articles hunting and fishing, sports or parts / tools, we find a good price. (Original) Je trouve habituellement ce que je cherche rapidement et sans problèmes. La qualité des articles est au rendez-vous et les spéciaux sont très intéressant! Que ce soit pour des article à de chasse et pêche, de sport ou des pièces/outils, on trouve a bon prix.
Good prices
A Canadian institution with lots of products of both lower and high quality. Something for everyone.
Not bad
Variety of stuff automobile staffs very empty but wish they can have more staff on other side overall well maintained
(Translated) Always so good service (Original) Toujours aussi bon service
Good sales for christmas
They always have their items when they are on sale. Very polite staff.
Its a canadain tire, parking is painful on a busy day though other then that the staffs always been helpful and I've even had a time where they went above and beyond to find lids for a rubbermaid container for me.
Huge, clean, staff is helpful. Dogs friendly:)
Nice place competitive prices
Good luck trying to find some one to help you
Dosent like to answer there phone. I've called so many time to speak to someone in the automotive department no one ever answers. Called multiple times morning and evening. Still no answer. Update they still don't answer there God damn phones. How they still have business blows my mind. Love to get paid to not do half of what my job entails
(Translated) Sunday, no one to replace a flat tire. A 15 minute job. It should be called Canadian No Tire. Luckily the one in St-Jean was open. (Original) Dimanche, personne pour remplacer un pneu creve. Une job de 15 minutes. Ca devrait etre appele Canadian No Tire. Une chance que celui de St-Jean etait ouvert.
Great store with great customer service.
Broken and missing tile good service bathroom locked not good when got the runs
They were very helpful and even gave assistance to my truck.
The new store looks great! With so many changes it was hard to find the things we needed. It would be nice if the staff would take you to the item rather than simply directing you to the aisle. There were a lot of employees around but they seemed busy doing their own tasks. The staff in the garden center were amazing tho!
(Translated) Service and employees who offer good quality products paired with mega sales. (Original) Service et employés qui offre des bons produits de qualité jumeler avec des mégas ventes.
(Translated) Make the customers scared after passing a Safety Quebec at the Certicentre! (Original) Faites peur aux clients apres avoir passer un Safety Quebec au Certicentre!
large selection and helpful staff. Avoid the service center except for the most routine maintenance and take it to a real shop for advice on work.
The staff are very helpful and don't hesitate to drop what they are doing to render aid.
They always have what I'm looking for.
(Translated) Very good to find a can of all for his car and gardening by cons I do not advise to have your car repaired there (Original) Très bon pour trouver un peut de tous pour sa voiture et jardinage par contre je conseille pas de faire réparer votre voiture là-bas
It's always exciting to look through Canadian Tire.
No service as with every other crappy tire.
Very busy with only 2 cashiers on and that is not the first time. Store also very messy with stock unpacked and in the way. Not a good expierence.
(Translated) A lot of choices (Original) Beaucoup de choix
Friendly staff
If you know what you are looking for, it can be a great store. Staff are hard to find, but the few I found were helpful and pointed me in the right directions. Could use some updates. The other downside is, it can take a while so don't be in a rush. Overall, I would stop in again (and have for a few parts)
Cheap prices
(Translated) I don't think I am very disappointed with the satisfaction guarantee (Original) Je crois pas je suis tres decu de la garanti satisfaction
Great place when there is sales
(Translated) The employees were very polite, quick service and well done. (Original) Les employés étaient très poli, service rapide et bien fait.
Pog
I like Canadian Tire for a number of things especially when I have an eclectic collection of things that I need. They have hardware and car stuff and cheap grinding discs. They have plumbing and electrical and paint. They also have an excellent hunting and fishing section in most stores. Very importantly their returns are straight forward friendly. The down sides that I don't like are that some of the stuff can be cheap, the bathrooms are often in a deplorable state and the employees that work there (even though they seem to be very good employees) don't seem to be treated that well (I base this on 3 people that I have know that have worked at Canadian Tire at different times at different locations. Overall I would recommend Canadian Tire as a souped up dollar store for all your various needs.
(Translated) Customer service in the returns department very poor! Whether it is by phone or on site, the service of this department treats us impatiently, a silly air and the service ends in the same atmosphere. But for the rest it is very good service at the crates and various items in store. (Original) Le services à la clientèle au department des retours très médiocre! Que ce sois par telephone ou sur place le service de ce department nous traite avec impatience, un air bête et le service se termine sous la même ambiance.. Mais pour le reste c'est bien bon service au caisses et articles variés en magasin.
Great quick job
(Translated) Very well. (Original) Très bien.
Nice store close to national planogram standard making it easy to find things
Found what I needed and was out quickly
(Translated) Very good service! (Original) Très bon service !
Well stocked shelves. We were able to purchase everything that we had planned to buy. The check out line was long but well arranged - it moved fast thanks to good planning.
Don't expect much here
Everything a man needs
My driver's side windshield wiper shredded on Dec 30th. I stopped by your store Dec 31, hoping you'd have the correct replacement for me. After calling from the parking lot, being advised there may be a little wait, I received a call back within five minutes, and you were able to help me out. A very positive experience ending a very trying year. Great customer service! Thank you.
Love the new layout. Still didn't have what I was looking for though.
Garage to Avoid ! Useless
(Translated) The store is well organized and clean, the service is excellent the employees are knowledgeable and ready to help (Original) Le magasin est bien organiser et propre, le service est excellent les employés sont connaissant et prêts à aider
So much stuff. It's overwhelming.
(Translated) Garage Reviews: Don't take over this garage. The mechanics are young people just out of school who are trying to make their experience (with a workforce charged at $ 100 / h). Also, the garage tries to find sores where there are none. It offers you lots of unnecessary repairs only in order to make more cash. For example, the garage wanted to charge me $ 500 to replace a rear shock. At another garage I paid $ 350 all inclusive. The wait is also extremely long. He braces his paw and takes their time without rush. (Original) Avis sur le garage : Ne truster pas ce garage. Les mécanos sont des petits jeunes tout juste sortis de l'école qui essai de faire leur expérience (avec une main d'œuvre chargé à 100$/h). Aussi, le garage essai de trouvé des bobos où il y en a pas. Il te propose tout pleins de réparations inutile uniquement dans le but de se faire + de cash. Par exemple, le garage voulait me chargé 500$ pour remplacer un shock arrière. À un autre garage, j'ai payé 350$, tout inclus. L'attente est également extrêment longue. Il brette la patte et prends leur temps sans presse.
Canadian Tire is great.... I would never get any work done on my car there, but the store has lots of good deals all the time.
(Translated) A big 100% for the store! ALWAYS a pleasure to shop there. On the other hand, the garage is a big 0%, always disappointed, poorly done work, must be corrected in another independent garage. ONLY for a tire, I had to go back 4 times and again it was another garage that corrected the situation however the tire and the rim was brand new from the Canadian tire. After several disappointments, it's over for me. (Original) Un gros 100% pour le magasin! TOUJOURS un plaisir de magasiner là. Par contre, le garage c'est un gros 0%, toujours déçu, travaux mal effectués, dois faire corriger dans un autre garage indépendant. SEULEMENT pour un pneu, j'ai dû y retourner 4 fois et encore c'est un autre garage qui a corriger la situation pourtant le pneu et la jante était flambant neuf du canadian tire. Après plusieurs déception, c'est fini pour moi.
Found what I was looking for.
this review is only for social distancing at the store, I know you cannot control everyone But kindly have staff wearing the mask at least. Most of your staff didn't follow social distancing. I literally had to cut in btw tiny area in aisle to maintain distance which your staff clearly didn't care. Otherwise your store is all good. sorry want happy.
Good experiences overall
(Translated) Very good customer service! Smiling employees! (Original) Très bon service à la clientèle! Employés souriants!
(Translated) The clerks are rare but there are more and more choices !! Marked improvement !! (Original) Les commis sont rares mais il y a de plus en plus de choix!!Nette amélioration!!
Graet staff vary halpful
Never any inventory of sale items. Hard to find helpful staff. Not impressed with the store itself.
(Translated) Hard to find salespeople but I've seen some pretty good people in their respective departments (talking about full-time employees mostly) Suggestion for ALL stores (not just Canadian Tire lol) .... so give full-time jobs because there will be no shortage of manpower .... difficult to find employees who are offered part time at + or - 25 hrs week and who must be available at all times (so you can not combine 2 jobs) (And all at the minimum wage .... So maybe think to offer (Because for all our budgets need more than $ 310 gross to arrive except student) By cons if businesses offers full-time jobs, it will be so much easier to find staff and as a bonus employees will be more qualified with more in-depth knowledge of their department ... Result of satisfied customers who will not shop or probably less on the internet !! !!! Sin I was very well served .... When I finally managed to get my hands on a clerk hihi ... and we talk about Thursday around 18:30! (Original) Dur de trouver des vendeurs mais j'en ai vus des assez compétent dans leur département respectif (parlant des employés à plein temps surtout) Suggestion pour TOUTS les magasins (pas juste Canadian Tire lol)....offrez donc des postes à temps plein car y'en aura pas de.pénurie de main d'oeuvre.... difficile de trouver des employés à qui on offre du temps partiel à + ou - 25 hres semaine et qui doivent être disponible en tout temps (de sorte que tu ne peux pas combiner 2 emplois) ( Et le tout au salaire minimum ....Songer donc peut être à offrir des (Parce que pour tous nos budgets ont besoin de plus de 310$ brut pour arriver sauf étudiant ) Par contre si les commerces offre des jobs à plein temps, ce sera tellement plus facile de trouver du personnel et en prime les employés seront plus qualifiés avec des connaissances plus approfondies de leur département ...Résultat des clients satisfaits qui ne magasineront pas ou surement moins sur internet!!!!! Sinon j'ai été très bien servi ....Quand j'ai finalement réussi à mettre la main sur un commis hihi...et on parle de jeudi vers 18h30!!!
(Translated) Lots of people but it is going well. 1% of the world who wears masks !!! (Original) Beaucoup de monde mais cela roule bien. 1% du monde qui porte des masques!!!
It's a great place!
Great store, always clean.
(Translated) I was at canadian tugs on August 23, 2019 30 minutes before closing for low beam and the clerk presented me a set at 17.99 (each) to finally not be the good price so I specified that the light was well in the rank of 17.99 that I saw and that he confirmed to me that in the end passed to 31.99 (Each) price accuracy is not displayed for nothing a Management Member tells me ( we are not supposed to do it because the number did not correspond to the light it was selling to me) and yet it is their mistake not to have placed them well. PS: it took until closing and a little more to have price accuracy! For 2 simple light! (Original) J'ai été chez canadian tire au pièces le 23 aout 2019 30 minutes avant la fermeture pour des feux de croisement et le commis me présenta un ensemble a 17.99 ( chaque ) pour finalement ne pas être le bon prix j'ai donc spécifié que les lumière étais bien dans le rang a 17.99 que moi j'ai vue et qu'il ma confirmé lui même qui aux final passait à 31.99 ( Chaque ) l'exactitude de prix n'est pas afficher pour rien un Membre de Gestion me dit ( on est pas supposer le faire car le numero ne correspondait pas a la lumière qu'il me vendait ) et pourtant c'est leur erreur de ne pas les avoir bien placés. PS: sa prit jusqua la fermeture et un peux plus pour avoir l'exactitude de prix ! Pour 2 simple lumière !
Lacking items in their flyers with great frequenc
(Translated) Good choice good service (Original) Bon choix bon service
Your typical Canadian Tire selection, and the staff have always been helpful. I’ve personally had a bad experience with the auto service, and won’t bring my car in anymore but overall my experiences have been pleasant. Only huge gripe is the cash collectors that frequent the exit doors.
Love Canadian Tire, Glace Bay staff is awesome, always helpful and friendly.
(Translated) Very good (Original) Très bon
Found some great children books at great prices.
It's an ok place to go in a pinch. Everything i looked for in the Plumbing isle was in the wrong spot
Just for taking the time replying to this reciew I am bumping this up to 5 stars great service !
Very quick and efficient service while going through customer service.
Great deals on boxing day
to much people working there for nothing. take me 20 minutes and 3 person to get me a simple code for me to pay. Amazing
Less than abysmal customer service, they lie to you. Went for an inspection. Got there and asked how much it would take. They say that it will take around 30 minutes, well guess what. It took over 2 hours. When I asked them why did it take that long after they told me their estimate they said that 2 of the service staff called in sick. Besides the awful time, horrendous overpriced items (I could find at least 10 items that were cheaper on both Amazon and Walmart by at least $10) their waiting room suffers from loud obnoxious music with a TV that is trying to be louder than the music, very small space and low quality chairs. Hope they follow the same route as Sears. Not only that but I wanted to buy an item which was reduced from $50 to $20 and guess what, they said no, we're sorry it is not on sale. Showed them a picture with the sale and the sales person said that it doesn't matter, that they have to check it personally. Ok, I get the fact that maybe some people come with pictures taken a while back but when you have the sale going on, I expect you to have the sale data on the database so that something like this doesn't happen. Overall an awful experience and I really hope they go bankrupt. Say hi to Sears once you're gone Canadian Tire.
Found exactly what I was looking for and at 55% off. WOW
(Translated) Very good store to share (Original) Très bon magasin à partager
Great place to shop.. nice staff
Very good customer service, especially from Mackenzie. She was very helpful in showing me the screws I was looking for.
They had what I went for. They were very helpfull getting it for me and taking it out to my car. Very nice
I really love this store. I need help with 100 of concern about my car kind of new to cars. Methew in Auto parts help me selfless. Answer all my concerns ???? Thanks Methew
(Translated) I always find what I need (Original) Je trouve toujours ce que j'ai de besoin
This has to be the most incompetent group of mechanics in the country . I brought my truck there for a second opinion and to see how much it would cost to do the repair which i knew i can do but don't have time and i don't have a lift either. Charging me $45 for the " diagnostics" only to tell me that they won't be able to change my leaky transmission cooler line because they would have to remove the engine to get to it ! I thought the guy is joking and once he assured me that he is serious I asked if he still expects me to pay for this 5 minute false inspecton and he said that unless i pay i won't be able to get my truck back! I ended up doing the repair in my driveway ,took me 30 minutes and all i had to remove to get to it was my oil filter ...Absolutly incompetent !
Here in Fort McMurray Canadian Tire is bigger and more stuff than in Burlington Ontario.
The free parking is very convenient. They have a large selection of goods in every Department from hunting through Hardware to Automotive. The staff are always helpful and friendly. Returning items is easy but if it's slow and requires you to present the credit card used to make the initial purchase.
(Translated) The product that I buy at $ 3.99 is tagged with the wrong price and the store manager refuses to give it away according to the law saying the product was mixed with another model. Yet all the rack was identical. After 10 minutes I was eventually given another product that matched the price. (Original) Le produit que j'achète à 3.99$ est identifié au mauvais prix et le directeur du magasin refuse de le donner conformément à la loi en disant que le produit était mélangé avec un autre modèle. Pourtant tous le rack était identique. Après 10 minutes on a fini par me donner un autre produit qui correspondait au prix.
Lots of different things in this store
85% of staff members do not have a clue where or what your looking for. Some barely speak English. 3 stars
Ok ,
Choking customers for not wearing a mask is your idea of customer service? What times we live in..
(Translated) Nice interior renovation, service could be more efficient. (Original) Belle renovation intérieur, service pourrait être plus efficace.
(Translated) Checkout with service people well! Good specials (Original) Caisse avec service gens bien ! Bon spéciaux
I was harassed at this location. I was laughed at belittled and had stuff thrown at me while trying to purchase tires . I've contacted Canadian Tire head office twice since this happened over a week ago and they still haven't contacted me. I've left two phone numbers and an email. They obviously don't care about there customers and so I will no longer be a customer.
(Translated) wide range of very interesting product (Original) large gamme de produit tres intéressant
(Translated) Good service, easy to find product. (Original) Bon service, produit facile à trouver.
Always great service.
(Translated) Very nice work teams, really well done ???? (Original) Très belle équipes de travail vraiment bravo ????
(Translated) Auto repair services are very helpful (Original) Services de réparation d'autonsont très serviable
Most items in stock
(Translated) Fast service thanks to the automatic boxes. Good discount in store (Original) Service rapide grâce aux caisses automatique . Bonne réduction en magasin
Drove to this location to get a BBQ that was on sale, and this location had 8. After an hour of looking , they informed me they don't have it. Staff was helpful but inventory count was not. -edit: they called me back and fixed things up shortly by getting the BBQ in, so I've edited the review to 4 stars!
(Translated) We stayed Like 50 minutes waiting for the shuttle after which we were called to say that the shuttle is ready ???? I confess that it was a lfun .. We have no problem to wait but not after telling me the contrary tsè. (Original) On est resté Like 50 minutes en attente d'la navette après qui nous ont appelée pour ne dire que la navette est prête ???? j'avoue que ctai po lfun .. On a pas de problème d'attendre mais pas après ma avoir dit le contraire tsè.
Nice and big easy access to everything
Clean store and friendly staff. They have great sales here as well!
Very rarely I walk out of the store empty handed!
In store service was awesome. But when I called automotive service they were rude and put me on hold three times. So I had to leave my house at minus 37 and go into the store. I was ready to give heck but then an awesome guy helped me in service and I didn't scold the rude woman in automotive.
Three separate staff were unable to help me find a sale item.
Staff are very helpful
Parts counter was very polite and quick to get my parts.
(Translated) Very clean store and the employees are very courteous (Original) Magasin très propre et les employés sont très courtois
Good old cdn tyre
(Translated) Good choice, good price (Original) Bon choix.Bon prix
Good store a little jam-packed for the size of it good customer service only thing is when you order online to have it ready at the front desk it's never ready.
(Translated) Many choices, excellent service. (Original) Beaucoup de choix, excellent service.
i like to buy from store but return policy so slow
(Translated) An ostie dbo???? (Original) Un ostie dbo????
They have Christmas decorations in September! ????????????
Good spot.... Lots of stuff
Got the things we needed, but never saw an employes walking around.
Good selection.
Auto service stayed open late to help me with a blown tire. I got to my mother's birthday party in Toronto thanks to you guys. Thanks!
Love Canadian tire and mastercraft tools are pretty good they have a great warranty
Nice,friendly, helpful staff. Clean, well maintained store, with well stocked shelves in large easy to navigate aisles.
(Translated) Despite a lack of experienced staff, this store provides us with an attractive shopping environment. One small snag with their security policies, if I go to the checkout with a backpack I am asked to open it but a lady with a handbag as large as my backpack is not required to. to open... (Original) Malgré un manque de personnel expérimenté, ce magasin nous offre un environnement de magasinage attrayant. Un seul petit hic à leurs politiques de sécurité, si je passe à la caisse avec un sac à dos on me demande de l'ouvrir mais une dame avec un sac à main grand comme mon sac à dos n'est pas obligé de l'ouvrir...
Awsome selections for the seasons.
Great customer service
I was in Canadian Tire shore In Gananoque Ont and bought a swing set. they couldn't find it at first there was a sales gurl that was amazing she looked so hard.. it was found the next day and was delivered I sorry I don't remember the young lady's name I think it was Delia but Janet was amazing..
Great hours. Good selection. Conveniently located.
The service desk is the worst.The guy at the reception have a really bad attitude towards customer.applied for a credit card and my friend had to wait 35 mnts for someone to make a call to the customerc care and get the paperwork done I even missed my class Usually when u get approved it prints out in the slip and it didnt They can do a lot better woth their custoner service
booked the appointment two times at auto service Canadian tire at fort st john and both the time i drove 90 km back and forth for service for my SUV from hudson's hope.first time they told me whats the problem in my SUV after 2 hours and told me to come back next week and second time they told me the mechanic is not here... what a waste of time and money. auto service sucks at Canadian tire at fort st john...wont give business again
The fixed my flat tire in 15 minutes and at 1/2 the price I expected.
Handy-dandy
Great service there today.
Sometimes you walk in and it seems like you can't find an attendant to help but today, though there were lots of folks shopping, I noticed that there were a lot of associates throughout the store. I sought one out and she helped me in finding a bike. She found the bike in the system and behold there was one left in the back. She was fast and the checkout went through quickly. Loved it!
I enjoy shopping at this location. The store is clean, organized and has a decent selection of products. Staff seems friendly.
(Translated) The experience is generally pleasant. Sometimes there are managers who are a bit arrogant but other than that, buying at Canadian Tire is okay because we find everything we need for the car, the workshop and more. (Original) L'expérience est en générale agréable. Des fois il y a des gérants un peu arrogants mais à part de cela, acheter au Canadian Tire c'est correct parce qu'on trouve tout ce dont nous avons besoin pour l'auto, l'atelier et plus.
Visited looking for a shed. Took a while to find someone, they just recommended I walk to another part of the store and someone from that section would meet me there. Didn't happen, but I did get to wait for a while so that was nice. The store seems fairly disorganized right now. A note on the Covid: of the staff I observed, only 1 out of 8 had a mask. Not much in the way of evident or active protection for staff or customers. Some plastic wrap shields for the cashiers, and the check out counter was wiped down. There is hand sanitizer by the door for those interested, no one is tracking the number of customers in the store.
Canadian Tire in general is chaos. The aisles are packed with extra fixtures that make getting around a pain. The middle baskets that span the entire store have products from random sections.
Small outdated store.
Had me on hold for 1.5hours I finally went in store (still on hold) went up to the guy & asked if they were busy. He said no. When I informed him I was on hold & as been for an hour & a half he got snarky. They ended up telling me all they had left to do was change the battery. I sat in their waiting room for another 1.5 hours. Do not give them your service unless every other business goes bankrupt
Good selection and service.
(Translated) I'm mad. There is nothing more insulting than realizing that you have bought a used product (returning a product and immediately putting it back on the shelves ...). I realized this because the box says batteries not included but batteries were already installed in the item and there were signs of use. Paying $ 79 new for a used item is outright misrepresentation. I will return the item to the store and buy elsewhere. (Original) Je suis en colère. Il n’y a rien de plus insultant que de réaliser que vous avez acheté un produit usagé ( retour d’un produit et remis immédiatement sur les tablettes…). Je m’en suis rendu compte car la boîte dit piles non comprises mais des piles étaient déjà installées dans l’article et il y avait des marques d’utilisation. Payer neuf 79$ pour un article usagé c’est carrément de la fausse représentation. Je vais retourner l’article au magasin et acheter ailleurs.
I got a good deal on a 4 foot level $26,39
I took my elderly father and his car that got towed to this Canadian Tire 700 Maloney blvd, and a awesome kind man in the service department named Francois took care of us along with his fantastic crew. a big thank you to Francois who is very knowledgeable and went over everything clearly to make it simple for my dad to understand .10+ for outstanding customer service.
Worst tire change ever experienced
(Translated) Very well (Original) Très bien
(Translated) Good service and I recommend it to everyone. (Original) Bon service et je le recommande à tous le monde.
(Translated) Like every other Canadian pulls the xhaine (Original) Comme tout les autres Canadian tire de la xhaine
Great service but very high prices and they don't fix things just replace parts that aren't necessarily worn out
Always good merch at canadian tire....
Better service in Hull
(Translated) Very good store what you are looking for you find it. (Original) Muy buena tienda lo que busca lo encuentra.
Auto service personal would not acknowledge I was standing to ask a question. Very rude
I always love hardware stores and the selection at Canadian Tire is great. I've also had to return a few items over this past year and it has always been an easy process.
Just Bought a drill from here that was on sale. Flyer explained a $20.00 difference when back down. Believe it or not a 0.2ah difference in 2 of the same drills is a $20 difference but the two drill cost the same amount amount Reg. price. Costomer services says its a different drill and they know more. Correct me if I am wrong, but Amps per Hour is the Batteries Not the drill?
(Translated) Good service tonight! Thank you to the two young men who served us super polite and the young man at the reception for our purchases very funny and good sense of humor ???? (Original) Bon service ce soir ! Merci aux deux jeunes hommes qui nous ont servis super poli et le jeune homme à la réception pour nos achats très drôle et bon sens de l'humour ????
Decent selection of items you probably need, but the staff are essentially useless. On two separate occasions I have been told they didn't carry what I was looking for, only for me to go find it myself. When you ask where to find something they usually just point the direction, or if they don't know just simply give up. Also it wouldn't hurt to have someone with a little less attitude working at the customer service desk, the one lady was lovely but she was definitely compensating for the other woman who was quite rude to us while we were just trying to make a simple return.
No matter what you need it'll always be in sale at Canadian Tire.
(Translated) Many things well placed good service (Original) Beaucoup de choses bien placé bon service
(Translated) It didn't help who my spouse with a little girl and 1 baby. She was broken down in their parking lot, and she only had a single puncture, right ... they were too busy Very ordinary ... (Original) Il n’on pas aidé qui ma conjointe avec une fillette et 1 bébé .Elle était en panne dans leur stationnement , et elle avait seulement une simple crevaison , raison ... ils était trop occupée Très ordinaire...
Far too understaffed. Takes forever to get help. The aisles are in pretty clean condition however.
(Translated) Fast (Original) Rapide
(Translated) More and more disappointed (Original) Déçu de plus en plus
They are not allowing people to buy everything in the store, as some things are deemed "inessential". This is absolutely useless as there doesn't seem to be a rhyme or reason as to how they choose was isn't essential and what is. I went in for large mason jars, which were marked off with tape as not for sale, and a set of glass storage jars were available to be bought a few shelves down. I picked up the case of mason jars and walked to the cash anyways expecting to have to be told to put them back. The cashier didn't even care. Other things available at cash also made no sense. Cleaner was for sale, but room freshener wasn't?
This new Canadian Tire location is massive for a Northern BC Canadian Tire. The staff is friendly, however when you push any customer service request button on any locked displays be prepared to wait a while. I have on numerous occasions had to wait more then 20 minutes for a staff member to show after pushing one of these buttons. after pushing one of these buttons the public address system will announce Customer service to aisle ## just loud enough to be heard. So every staff member should be able to hear it. This being said. Once a staff member arrives they are regularly very pleasant to deal with.
My favorite store
Small town feel from a huge corporation. The 'girls' at the front cash are so friendly. Anne & Lisa you are the best.
Always has lots to offer. Good time to visit as sales are in affect throughout the store.
Great Canadian Tire staff really helpful
Great staff that are very helpful.
No one that can help! No tellers, long lines. Love the selection and the Canadian based company, but just don't want the pain.
Had exactly what I was looking for! These Anti fog wipes actually work!!
love Canadian tire but Glace Bay store is so small and dated. They do have some great staff members though.
I always find what I need!
good
You guys need to stay open later then 5 o'clock no one gets off work till then anyway what kinda circus are you ppl running there
You can always find what you need at this place. Best price on asphalt sealer.
Store is full and crowded with merchandise shelves are not well organized with items in wrong locations. Staff are helpful but not always easy to find
It's Canadian tire...
"Gong Show" can not even begin to describe this store. Lord knows if we didn't live in such a remote community I would never return to this store.
(Translated) Very nice clean store (Original) Très beau magasin propre
(Translated) Nice and courteous (Original) Bien et courtois
Lots of great deals
(Translated) Very friendly, polite employees, we advise us. (Original) Employés très aimable, polis, nous conseil.????
Good time
Standard Canadian tire
Great service band friendly
Very expensive
(Translated) Store very good size and with a lot of choice and stock we can find a little something (Original) Magasin de très bonne grandeur et avec énormément de choix et de stock on peu trouver un peu n'importe quoi
Hard to find help, what I am looking for is not always in stock!!
(Translated) Finally a nice surface where you want to go shopping. Very nice decor and new items. The damn baskets have finally been changed. It was high time. It remains to improve customer service from young employees. (Original) Enfin une belle surface où on a envie d'aller magasiner. Très beau décor et nouveaux articles. Les foutus paniers ont enfin été changé. Il était plus que temps. Reste à améliorer le service à la clientèles de la part des jeunes employés.
Nice place to shop
Staff is a bit meh sometimes but besides that good store
Friendly staff helped me find what I wanted
Regular store is ok but I asked about chainsaws and the guy sais they were in the garden centre. I'm not an idiot but could not find a way in to it and the outside gate was still locked. I guess they didn't need to sell me one.
Great store!
Clean, shopping isles are a little tight.
Good
(Translated) Garage and reception renovated more attentive employees ... in the store still the same atmosphere .... where are the employees to serve us ... but there is a wind of change. (Original) Garage et réception rénové employés plus attentifs ...dans le magasin encore le même atmosphère ....ou sont les employés pour nous servire...mais il y a un vent de changement.
(Translated) Excellent service. They changed the tires very quickly. (Original) Excelente service. Ils ont change les pneus très vite.
(Translated) Very disappointed since my item was not in store when we indicated 16 available ... (Original) Très déçu puisque mon article n'était pas en magasin alors qu'on indiquait 16 de disponible...
One of the best place in Fort McMurray for grocery and all stuff.
"Heaven.... I'm in heaven... " Every time I enter this store, this song plays in my head :) Good prices with awesome client service. Thank you.
So far alot of good supplies for my bicycle and alternative household. I suggest Canadian Tire carry more mobile solar equipment. (To charge cellphones/laptops on the go).
Staff do not want to help!
(Translated) I had to look for an employee. Not enough to use ????. But the one who served me was very nice. (Original) Fallais que je cherche un employer. Pas assez d employer ????. Mais celui qui m'a servi était très gentil.
(Translated) Very good price and you always know someone (Original) Tres bon prix et tu connait toujours quelle qu'un
It's Can Tire. Good store
(Translated) Faithful service to the rest of the chain. You're looking for someone to help you, there's never anyone, checkout service is slow and not half of the shelves are full. (Original) Service fidèle au reste de la chaîne. Tu cherche quelqu'un pour t'aider ya jamais personne, le service aux caisses est lent pis ya pas la moitiés des tablette qui sont remplies.
(Translated) Superb (Original) Superbe
Love their car over gone!!
They've got all the stuff and are always open. Just don't expect to find someone helpful.
Your store is staffed with ignorant sales people and you are not making people comply with the mask law "I have emphysema" is a crock that people tell you so they can get their way. Will never shop there again
Cheap stuff
Typical CT store. Staff doesn't seem to be well versed in what they carry or where it is.
(Translated) Good service (Original) Bon service
Good selection. Lots of products in a smaller space.
Fine if it's on sale.
(Translated) good place to buy item for home and auto (Original) bonne place pour achat article pour maison at auto
Great experience on November 24th red sale day before black Friday, I was welcomed by the manager as soon as I walked in and got direction to the item I wanted right from the start best service for the 24th of November
Canadian Tire usually has the item you need, however this store is cramped and dim.
People are so nice there and its easy to find things.
There hasn't been enough staff the last few times I went. I was able to get help it just took a few minutes to track someone down
(Translated) I found it the first time. Itinerary very well done and very functional! Thank you... (Original) J'ai trouvé du premier coup. Itinéraire très bien fait et très fonctionnel ! Merci...
(Translated) Good car services fast and courteous. (Original) Bon services a l'auto rapides et courtois.
Bad service, most products are on the floor not on the shelf, cannot find someone to help me find what I need
Like to place even more if I could ever find anybody to help you find anything or locate anything in the store very shortage of staff
(Translated) One of the best organized CT stores, with a very extensive and complete inventory (Original) Un des magasins CT le mieux organisé, avec un inventaire très fourni et complet
Most unorganized store ive ever been in. Im standing with 3 other people who have items that didnt scan right (I've been waiting for 25 mins). There are flyers up that have expired and we are all waiting with no results. Just walked out without said sale items. Good job you guys. You actually suck at your jobs.
(Translated) no service, amazing (Original) aucun service, incroyable
Service is not great badly stocked
Huge store everything you will need. Seasonal is always awesome.
(Translated) That's it (Original) C'est ça
Friendly staff and very knowledgeable.
Wish the service buttons that were installed in the store would actually work. You think it would be convenient to know where your customers are that need assistance. Or give all of your employees keys to the cabinets. I’ve now had 2 employees walk by me that I asked for assistance and they just pushed the service button. The second employee was nice enough to go and find a key for me but the first just walked by and informed me I just had to keep pushing the button until someone came to help.
I didn't find what I wanted and since I'm a guy, I of course, didn't ask for help. However, it's a huge store, so I should have asked. Oh well, c'est la vie.
(Translated) Good service, friendly employees (Original) Bon service, employés amiables
It was a standard Canadian tire, pretty good overall. The only reason I am not eating it higher is because I was pestered by someone trying to sell me a credit card after multiple refusals.
This store is really big but so messy and their prices are not competitive I cants believe they still in business
Huge store, clean however if you go into the store to look around you seem to have to wait in line to leave. Ridiculous and not enough cashiers on tills expect to wait 20 minutes in line on "busy" days.
The incompetents of the people working in the automotive department is nothing short of negligence...blantently saying that the brakes (done by Kingston bath rd c.t) had nothing wrong with them, when myself and my partner have experienced a VERY obvious decline in performance since having them replaced. Do not use Canadian tire for your mechanical needs, as you might crash and die, due to shotty work. Zero stars
New location is massive!
Always good to me when I bring my car in. They can usually fix it right away
Went in to gass up, $0.03 / L discount on Fridays for military members, just show your ID
Toys for give baby boys
(Translated) We find everything. (Original) On trouve de tout.
Stock shows 6 on hand. Store has none. Total BS!
(Translated) We find what we are looking for at the right price. Besides, here, they're the only ones who make real specials! (Original) On trouve ce qu'on chercher au bon prix. En plus ici, c'est les seuls qui font de vrais spéciaux!
Way too narrow rows, can barely fit one shopping cart. Staff were not useful at all when trying to find an item they’re site said they had plenty of. Just go to the next Canadian tire honestly you’ll save more time driving a bit further.
Needed to talk to many associates to help us find what we needed. Everyone was very helpful and went above and beyond to help us.
Great store and fantastic staff
Packed in here on a saturday. Sufficiently staffed though, to ensure reasonable customer service times. They make you wear a mask though. So WTH..
It's a Canadian Tire carry everything
(Translated) Very well (Original) Très bien
You always provide do what I need
(Translated) practical and fun (Original) pratique et le fun
(Translated) Store easily accessible, clean and well laid out. (Original) Magasin facile d'accès, propre et bien disposé.
Hard to find staff
Great
(Translated) Thanks to Jacob for his personalized service! (Original) Merci à Jacob pour son service personnalisé!
The worst place ever for service; in store as well as on the phone. Screwed up two of my vehicles. On hold now for almost an hour at the store then tried customer service on hold there now. The only reason they haven't been run out of town here is because there are no choices here. Crappy Tire!!!
Agree
Stocked up
Not much selection when it comes to anything here, and I have baught over 10 succulent plants here and over half of them died
You always can find very good deals there
(Translated) Why don't employees wear masks in these times of Covid-19? (Original) Pourquoi les employés ne portent pas de masques en ces temps de Covid-19?
Lots of good end of season deals today
(Translated) Quick oil change and courteous service (Original) Changement dhuile rapide et service courtois
Good place to shop for things.
(Translated) I work here I know what I'm talking about. (Original) Je travaille ici je sais de quoi je parle.
A gigantic store that offer so many things started from chocolate to mechanical items, vehicles items, kitchen items and many more. You will quickly get lost if this is your first time..lol. they have good quality products compared other …
Easy to navigate the store and there's usually someone nearby to ask for assistance, often if they don't have an item in stock they'll check the other stores to see if it's available and offer some options (like reserve it or have it ready for pickup later or even order on just for you)
A rather small store with tight narrow Iles, lots to choose from though, staff was friendly and helpful
I took my car there for diagnosis twice and they couldn't get what the problem is! I'll never go back for service. They suck.
(Translated) Very pleasant clerk, when we can find one (Original) Commis très plaisant, lorsque nous pouvons en trouvé un
Staff is rarely enthused to help customers, often dismissive.
My experience here today was good. All stores are very busy so its understandable if u arent able to find someone to help you out right away.. You will receive , But patient's come in handy this time of year and always! Be kind and humble with one another. The gentleman that helped me out was kind and took the time to find what I was asking for. Thank you to all employees for doing your best to keep all customers happy. Have a wonderful Happy Christmas ???????? Take care and be well.
One of the nicest stores in town, modern new building, lots of Deals, and plenty of adorable dogs coming in and out with customers. Also the best retail Christmas display in town with the Christmas tree Forrest each year
So I went to purchase and sharpen a pair of skates. Had appropriate size in stock, very good. Find someone to sharpen them. I asked an associate and he said he’d get someone right over. Great. 5 minutes go by and no one shows up. I go looking. I find an associate but he avoids me. Finally I just call out to him that I need skates sharpened. Okay he’ll be over but he’s helping a few customers first. I see he helps the customers that approached him after I did. Why? Am I not a customer? Felt like it when I got to the checkout! They wanted my money. Furthermore, I have purchased skates at a different Canadian Tire and they offer free first time sharpening. Here they don’t. The associate at checkout cared not a cent whether it should be included. I was NOT impressed! Try another location if at all possible.
(Translated) Super good service (Original) Super bon service
BC's best so far
It's a Canadian Tire, what else is there to say? It's fine
(Translated) Never anything stuck, but there is something else (Original) Jamais rien en stuck , mais aumoin ya dautre chose
Was able to find everything I needed and more. Staff was friendly and helpful
(Translated) I strongly advise against the purchase of fishing licenses, in addition to having a saleswoman who is not aware of anything! (Original) Je déconseille très vivement pour l'achat de permis de pêche, en plus d'avoir une vendeuse qui n'est au courant de rien !
(Translated) Very good service (Original) Très bon service
Very busy spot however very quick prompt customer service considering it's the holidays Excellent job.
Had everything I needed, the staff were very friendly, nice big bright store.
Waited to long to get into spray paint lock up.
(Translated) Servives at points (Original) Servives au points
I just love this place. My wife calls it "MAN'S HEAVEN". I just spend time looking around for one thing and always find something else to buy.
(Translated) Find what i needed (Original) Trouve ce que j avais besoin
Is good but hard to find things in stock there, usually the one on especial are hard to find.
Every encounter we have had with this store has unfortunately been negative. It's always a mess inside but I think the biggest issue is with inventory, both with physically finding items that are "in stock" and updating what's in store while online shopping. I just spent a long time shopping online for curbside pick up. A day after completing my purchase, they emailed me to say that 4 out of 4 items ordered were no longer available. It's so frustrating. The Northside Canadian Tire seems to be much more organized and their management team has been so helpful and responsive with returns. I won't be going back to this one.
(Translated) Buy water dispenser Good fast service To see if it works well ???? (Original) Acheter distributeur d’eau Bon service rapide A voir pour si sa fonctionne bien ????
(Translated) Find my herbs at a good price (Original) Yrouve mes herbes a bon prix
(Translated) Always 5 star for me (Original) Toujour 5 étoile pour moi
Pros: -Great selection -great price when the item you want is in clearance -friendly employees - Very good return policy Cons: - really bad prices for most things that are not on sale\clearance. - Understaffed
Service is good. It's kept clean and pretty well managed. The only thing i have to say that kinda bugs be is that the bathroom always stinks and they only have 1 for boys and girls
The staff are always nice to me here, but in dissapointed in the online order and pick up. I do expect that when I get email confirmation that my order is actually ready to pick up. I know for a fact that they collected my order off the floor when I came in and stood waiting for it. Seems to defeat the purpose of the online order and quick pick up. It also runs the risk of the ordered items being purchased after my order.
Great sales and prices
Nice little store it's a little tight but everybody's friendly
10x better than Walmart but it’s a bit crammed and some isles and really tight
(Translated) Good customer service, ask for directions on different product locations and employees help you with any problems. if it is no longer on the shelves I ask if there is one behind the store and take the time to go and check ???? (Original) Bon service à la clientèle, demande direction sur different produit situé et les employés t'aide sens probleme. si il n'a plus sur étagères je demande s'il en on en arrière du magasin et prendre le temps d'aller vérifier ????
(Translated) $ 30 to repair a serious flat? (Original) 30$ réparer un flat sérieux?
Good selection
Looked up engine coolant type for my Subaru 2005 Outback on the Canadian Tire website. It even told me that it was in stock and which aisle to go to
Its Canadian!
(Translated) Courteous service (Original) Service courtois
Well it a big place and you can order and pick up outside.
Good customer
Not terribly impressed, went in with no steering left with no steering and 800$ missing from my bank account.
Canadian tire. Never fails to disappoint. Well sometimes
Good
(Translated) More and more ordinary ... They are certainly having more and more difficulty in finding employees. (Original) De plus en plus ordinaire... Ils ont très certainement de plus en plus de misère à trouver des employés.
Great welcome. The best place to get things and tools
A little disorganized and a little dirty but the staff are friendly when you can find them.
(Translated) Everything redone, new configuration I like (Original) Tout refait en neuf ,nouvelle configuration j'aime bien
Very poor service .... 25 minutes before i got an answer in the parts section , and on top of that they transferred me twice to the wrong department , i mean c'mon guys , this aint rocket science ...
My partner and I always rely on Canadian Tire for automotive services/regular maintenance and Jared always goes above and beyond to help us. He and his team are very professional, straight to the point, and extremely helpful. Thanks for all your help Jared.
terrible parking lot
Good ????
Love this store they have everything
(Translated) Great store and good sevrvice (Original) Grand magasin et bon sevrvice
Love it
(Translated) I always find everything I am looking for. The employees are courteous and know a lot to help us make better choices. (Original) Je trouve toujours tout ce que je cherche. Les employés sont courtois er connaissent beaucoup de choses poue nous aider à faire de meilleurs choix
(Translated) I do not like the cashier corridor. We thought we were at a small school. (Original) J'aime pas le couloir de caisse. On se croyait à petite école.
Great selection of products but the building is very small for a Canadian Tire (Rumor of bigger one being built soon...) seems to be understaffed so expect long lines.
Best manager and staff! Thanks Malen and Evan!
I Went in on Monday and ordered 4 winter tires. He told me they would be in within 2-4 days. I went in on thursday to check and a different girl said they wonld be in by monday. I call on Monday to check and a different guy says they won't be gitting anymore as they have been disscontinued! I hate shitty service!
(Translated) Very good service at the counter of the garage. On the other hand, it was a little long (2 days to make a job of 1.5h) for the repair of my vehicle because they lack experienced mechanics. (Original) Très bon service au comptoir du garage. Par contre , ça a été un peu long (2 jours pour faire une job de 1.5h) pour la réparation de mon véhicule car ils manquent de mécaniciens d’expérience.
Got what I wanted
The service was great but I had an appointment at 1:30. I waited in their lobby for 2 and a half hours for a simple tire change.
(Translated) It was much appreciated by the customers. (Original) C'etait très apprécié la clientèle.
A messing store, friendly staff.
It is one of the best places for all handymans.
Great store!
You need it, they got it ????⛏???????????????????? ???????? love shopping at Canadian Tire, Granby, Québec . Fantastic staff and the General Director, always very helpful ???? ????
I receive such excellent and friendly service at the Automotive Centre. The staff are so knowledgeable and always strive to find solutions for their customers. A1!
Spacious and good!
Thanks very much FSJ Canadian Tire couldn't ask for better service thanks again
(Translated) Always too many people and no cashier to provide and give good service !! (Original) Toujours trop de monde et pas de caissière pour fournir et donner un bon service !!
Bad customer service the worst special for Mecanique u need to wait one hr just to talk for you even when it’s not busy fix that Canadian tiren
auto service is terrible; do not even trust that the work you pay for is actually done. and the work they did do is still faulty. asked them to fix the signal light on my van, they ripped out all the trailer hitch wiring, did not replace it and the light still doesn't work - had left our van there for over a month and work not completed.
Everything you need in one store... I love it !!!
(Translated) Too big and few sellers advising ... Saturday (Original) Trop grand et peu de vendeurs conseillant...samedi
Great service
(Translated) always friendly and courteous cashiers (Original) caissières toujours sympathiques et courtoises
No employee on staff to operate a forklift to deliver product purchased. Waste of time and money.
Yeah I was there for some supplies and the store is gigantic a got some nerf guns for pretty cheap it was good highly recommend
I wish they'd fix the loud fan in the entrance.
I love Canadian tire. Everytime I go I there, there are awesome sales which pushes it to the top of my list of favorite stores. I have never had a problem with returns either. Staff is always friendly, knowledgeable and very helpful. They have a good android app too.
(Translated) Safe value (Original) Valeur sûre
(Translated) An ID to pick up my order already paid with my email which proves my order! Hey if I were a hacker to steal emails I wouldn't steal Christmas trees lol! Champion! (Original) Une pièce d'identité pour ramasser ma commande déjà payé avec mon mail qui prouve ma commande! Hey si j'étais hacker pour voler des e-mail je volerais pas des sapins de noël lol! Champion!
Git a great deal on shelves. Online app used to show isle product is in but could not find this time. Took a while to find it.
Getting better recently. Just don't use the auto center for car service.
Smaller store but carry lots of stuff
(Translated) Good shop, it deserves to be there, a lot of products and variety, recently renovated. Competitor price and good specials. Good exchange and refund policy if necessary. On the other hand, service to the Canadian pulls, everyone knows it ... You must not look for it, there is not any, or almost none. Once you get used to it, it's better to shop there. (Original) Bon magasin, il mérite d'être là, beaucoup de produits et de variété, récemment rénové. Prix concurrent et bon spéciaux. Bonne politique d'échange et de remboursement si besoin. Par contre le service au canadian tire, toute le monde le sait... Il faut pas le chercher, il n'y en a pas, ou presque peu. Une fois qu'on s'y fait, c'est plus agréable de magasiner là.
Absolutely horrendous store. These people are completely inept in every possible way and it's so blatantly obvious that it's laughable. I just went in to buy 5/16 inch vacuum hose to fix my van as I am a mechanic and know how to do it myself. I literally waited for 20 minutes at the part's desk and nobody was there. That being said, the garage service manager could see us waiting at the vacant part's desk and finally came over after 20 minutes to page "Trish". We waited another 10 minutes and there was still no sign of Trish or anyone to help us. The garage service manager had 6 people waiting in his line and his phone was ringing constantly... I don't blame him for not being able to serve me as his department was understaffed, as well. Finally after waiting 30 minutes my wife went to look for someone and there wasn't a single staff member working the floor in any department, so she got a cashier to page "Trish" again. After waiting another 10 minutes this older gentleman comes in from outside, stinking like cigarettes and barks at us "I'll be with you shortly". He removes his winter jacket and goes into the back for a few minutes before returning to serve us. I ask him for 10 feet of 5/16" rubber hose and it takes him 10 minutes to find it, a knife, and a tape measure. Finally, after 50 minutes, I had the rubber hose in my hand and proceeded to the cash. However, things didn't get better. The cashier couldn't read the writing of the guy who got my hose. His writing was all jittery because he just came in from smoking. I waited another 10 minutes as my cashier went to the parts desk to have him rewrite the product code on the masking tape he wrapped my hose in. Well, he wrote the number down wrong and the cashier still couldn't enter it into her computer... so she paged Trish. Yet again. After waiting another 5 minutes Trish finally arrived and located a "working product code". All is well, right? WRONG! She found a working code all right... a code for rubber hose that was 3 times more expensive that the size I bought. I got ripped off for an extra $16 after spending more than an hour in this store. Waiting. As if I was invisible to the few staff who were actually there. INSANE experience and it isn't the first time, either. Isn't Canadian Tire primarily and originally an AUTO PARTS store!? Why did it take more than an hour to be overcharged for a part that could heave been cut off the bulk roll within 2 minutes!? This is the WORST Canadian Tire I have ever come across. Actually, it's the worst customer service I've ever experienced anywhere. I don't normally write reviews but I had to this time. PLEASE take your business to the Canadian Tire store in Kingston on Gardiner road, it's well worth the extra drive and will almost certainly save you time and money! Past bad experiences here: 1) I had an emissions test appointment booked on a Sunday and found out once I arrived that their garage is closed on Sundays. 2) I needed 20 pails of driveway sealer from the back room because they'd already removed their seasonal merchandise from the store floor for the Winter. It took me 40 minutes of circling the store to find someone who worked there and would get the sealer from the back for me. 3) I had 4 pails of sealer left over after the driveway was finished and had to return it. I walked in with a cart full of pails and handed my receipt to the clerk at the return desk. It took her over 20 minutes to figure out was going on and then she started blaming me for not being clear enough with what I needed. She insisted I wanted to pay for the sealer and had not a clue what was going on. Finally she says "I thought you wanted to pay for these" to which I replied "How often do people pay for items by handing you receipts at the return desk?" I have given this store chance after chance and they keep costing me time & money on every single visit. I'm done giving them chances and you shouldn't bother giving them any.
I wouldn't even give my experience one star. The communication of this place was horrible. I was told my appointment would take no loner then half an hour. Well and hour and a half later I walked out the doors. All I came in for was an oil change and new wiper blades - they didn't even change the blades. No one apologized when I told them how dissatisfied I was. I won't even consider Canadian tire for future purchases aside from auto needs after today.
Bad experience. It's not pay and pickup. It's pay and wait, defeats purpose.
It was a Black Friday sale and super busy. Crowded isles and long line ups. The check out was fast for being so busy. It was crazy in the parking lot . Big pick-up trucks circling the lot, looking for a place to park.
Always have what I need and want at great prices.
Awesome
Great value on many tools
I prefer the Canadian Tire in Oromocto. Plp are more friendlier in my opinion. Oromocto had less stock. But you can always order online
They don't know where their stock is, despite their system saying x-amount is in stock.
Good experience found what I needed fast and cruised through the cash
(Translated) The auto parts department is rotten they never answer the phone, ridiculous and in no way professional I would have liked to give 0 stars, don't waste your time with these amateurs! Thank you and have a good day everyone! (Original) Le département des pièces automobiles est pourri ils ne répondent absolument jamais au téléphone, ridicule et aucunement professionnel j’aurais voulu donner 0 étoiles , ne perdez pas votre temps avec ces amateurs ! Merci et bonne journée à tous!
Interesting place to shop.
Bought more plants, however needed grass seeds, no access from plants.
Great staff
Has everything you need...
When I go here I try my best to look items up online and get the isle numbers as it's really hard to find staff in here OR just order online and get it shipped to my house. My last few experiences here were not that great and ended up getting the items somewhere else. When you do find staff on the floors, they are usually friendly.
(Translated) Who does not like this place. Lol (Original) Qui aime pas ce lieu. Lol
Great place . Always on the look out for a great sale.
I don't know of another option, so I'm going to go out on a limb and say... you should get snow tires here, because let's face it, you'll need them and you are either going to have to ride a snow machine or risk your life putting off what is inevitably your best chance of making it home safely. At the very least, call for a quote.
Always has what I need. Could have more helpful staff.
Multiple unmasked staff, despite current health crisis.
(Translated) (D -) for customer service that is picky about competitive price parity interpretations, no flexibility, none. (Original) ( D - ) pour le service à clientèle qui est pointilleux sur les interprétations de la parité des prix de la compétition, aucune flexibilité, aucune.
(Translated) Mechanical service though but, the shop has liquidation shop areas. Final sale !!! (Original) Service mécanique bien mais, la boutique a des aires de magasin de liquidation. Vente finale !!!
Great job on the renos! Much better selection and layout.????
Highly priced items that are just not worth it . I saw a kettle I bought at Costco for 25.00 and was priced 74.99 here . Most if the time they don't have what's advertised in their flyer.
GPS awesome
Alright
Nice staff and good organization
Convenient and lots of choices. Awesome sale on cooking supplies
Reasonable priced oil
(Translated) A-1 as a service. No complaints (Original) A-1 comme service. Rien à redire
Every time I come for an item on sale they say they cannot find it even though the app shows multiple in stock. I purchase the item on the app then they magically find the sale item. Three times in a now now.
The people in there take this covid mask to a communist level. As I told that lady, a thousand times to stop ordering me and following me around. They take this to a new power level.. then I get outside and see she does it to everyone. So I telling you all there is a very rude lady there and should be sent home . Not very customer related for a store that is supposed to emphasis customer relations. This will go on to head store in ontario. This is not the end. ????????????????
It was Canadian tire! What can I say?
Quite disorganized sections, insufficiently trained staff on location or presence of certain product in store
I'm very pleased with the service provided by this Canadian Tire location. I haven't really bought a ton of things from them but got my car serviced in their garage twice and the service was excellent. They even offered me a really good deal on their tires which I needed to have replaced. It's a very pragmatic kind of place which I very much like. Should I need to have my car fixed I won't hesitate to go back to this location. Prices are a bit above average but at least they provide excellent service
The guy in sport department was amaizing
Easy to find things. Great selection. Clean store.
Good special
I work at the store and I have to say the customers are great...I look forward to helping you!
Staff are doing a great job keeping the store clean. Friendly and helpful management.
Good service and you can find everything you looking for.
Surprisingly good selection of toys that are often on sale. Super friendly staff.
Hard to get help...always searching for employees
(Translated) Very good internet shopping service. (Original) Très bon service d'achat via internet.
(Translated) Very good service (Original) Très bon service
(Translated) go there very good internal specials. (Original) allez sur place très bon spéciaux a l'interne.
(Translated) Tighten in a scooter (Original) Serrer en triporteur
(Translated) Good service (Original) Bon service
(Translated) They no longer had the parts already ordered (10 years ago) on a brand of tipping wheelbarrow, 2 wheels with brakes. Paid $ 200 in 2012. (Original) Ils n'avaient plus les pièces déjà commandées (il y a 10 ans) sur une marque de brouette à bascule, à 2 roues avec freins. Payé 200$ en 2012.
(Translated) Good store (Original) Bon magasin
Great place friendly and helpful staff
Everyone loves CT!
Hard to find anything.
(Translated) everything is all right (Original) tout tout tout est bien
(Translated) The shop my husband prefers ???? (Original) Le magasin que mon mari préfère ????
Terrible place for shopping. Stay away from unfriendly staff. If you ask for help no one will approach to you. Want to by some car camera and one of the employee turn his back on me, this is unacceptable customer service.
Everything you need for a great price
Never have anything in stock. Garden center is good if you know what you are looking at.
Fort St. John is super limited with its options for anything. Canadian Tire is often my choice over Walmart. The store is cramped but it is stocked and fairly easy to find things. That being said, if you need a larger item.. good luck. I worked there briefly and now it all makes sense of the awful customer service. The training is limited and there is a “great” way of finding items in the back. But the spots where items are supposed to be are in the wrong spot and the staff knows that. So when a customer asks to have something from the back, forget it, unless you want to wait all day. Frustrating to work there but at least I have a little insight on why it’s so awful. I creditnit back to the supervisors and managers that don’t properly check in on their staff. I’ve heard rumours of a new store location. Maybe things will improve then, but I won’t hold my breath.
Bottle necked every aisle for covid which forces people into close proximity opposed to spacing people out. Most canadian tires are using this "set up" , this store just happens to be the worst
Standard
Organized and clean.
Great shopping experience ????
It was a great experience. I asked for and got assistance in a friendly and timely manner.
(Translated) We often have the impression that there is no staff on the floor, we have to find them (Original) Souvent on a l'impression qui a pas de personnel sur le plancher faut les trouver
(Translated) Very good service (Original) Tres bon service
Great friendly service! Curbside was fast and easy!
(Translated) Very fun place we find everything (Original) Lieu très amusant on trouve tout
(Translated) Lots of choices, clean, long sometimes to serve ... but, ok (Original) Beaucoup de choix, propre, long certaine fois à ce faire servir..mais, ok
Great customer service and I love the curb side pick up. I always get same day notification that my order is ready for pickup.
(Translated) You can find everything there, not just tools and / or auto parts. (Original) On y trouve de tout,pas juste des outils et/ou des pièces d’auto.
Good but I found zero Canadian tires only import ones
I frequent this store for the clearance and open box products. I've heard things about the service centre. My Ford Ranger would not spark. Try a bunch of things still nothing. Towed it to CT. The great thing is that he did the same things I did with same results. Then he started to replace the parts that didn't work he put the old part back on. Can't do that ANYWHERE else. We had both plugged in OBD. He read crank sensor mine did not. Anyway unplugged and truck started and has been running ever since. No parts exchanged at all. Yup Ford ranger
(Translated) Where we find everything (Original) Ou l on trouve de tout
A pretty standard Canadian tire location, beside a Walmart and super c. Never really that busy.
(Translated) Best experience in Cowansville. I will not be caught there again. (Original) Meilleure expérience à Cowansville. Je ne m'y ferai plus prendre.
Purchased a big item. Got call from store asking when will I be picking it up, since the item needs to be brought from the warehouse. Talked to a manager who said they need 24hrs notice to prepare the item. Called 36hrs ahead to let them know when I will pick it up. Next day got a call back saying the item is ready. Went there, they did the paper work, and told me to go to the warehouse door and ring the bell and provide the papers. Did that only to realize they did not have the item ready. Nobody in the warehouse knew anything about my item. Took 40 mins to bring the item from its location to the door. Why would you ask for a day notice, then confirm with the client that the item is ready, when you did nothing about it? How incompetent is that?
Nice community store
Was happily surprised it was open and was able to pick up what I needed.
Ordering parts was a hassel. I knew what part I needed, the parts person told me be a couple days wait. Then was told that it would be longer wait then stated even I went to pick up after a couple days of waiting which was stated.
Disorganized as usual with bad staff that can't speak English cause they came from a 3rd world country.
Discrimanatory practice!!! Shame
They have a lot of stuff and they have a good service.
(Translated) Very organized store. Except that the checkout is a bit slow but acceptable. (Original) Magasin trés organisé. Sauf que la caisse est un peu lente mais acceptable.
Very knowledgeable and friendly staff that helped us to find what we needed.
(Translated) Fast service despite waiting line. The staff were very welcoming. I found what I was looking for. (Original) Service rapide malgré ligne d'attente. Le personnel était très accueillant. J'ai trouvé ce que je cherchais.
Store is cluttered and disorganized. Boxes in the isles. I spent 25 min trying to find someone to help me, no luck. Loaded 2 very large items on a cart bc I couldn't find help.... 2 employees passed me on my way to dash and didn't offer to help even though they could see I was struggling to keep the items on the cart. Not impressed.
Staff likes to walk clear of customers. Other than that I love Canadian Tire.
(Translated) The employees are like ghosts and they never have any discounted stock ... sold out. And I prefer to go to Buckingham. (Original) Les employés sont comme des fantômes et ils n,ont jamais de stock en rabais...sold out.et je préfère aller à Buckingham.
Worst canadian tire ever everytime i go there they never have the product that i want even if on the web site say they have some and in their system say they have it in stock but they never find them
(Translated) Very good customer service! (Original) Très bon service a la clientèle!
Employee wouldn’t go to stock room to get me a vacuum that was in the flyer!! Laziness Phone Called supervisor later that day they denied it happened ...you lost a $100 sale
The only problem I have with this canadian tire is my bank account when my wife discovers Christmas decorations !!!!! Thanks canadian tire !!!! Ha ha great place tho
(Translated) Very satisfied with the professional service (Original) Très satisfaite du service professionnel
The shelves with items marked with the best deals were empty, the store was a little messy, service is patchy...
A Canadian Tire like any other
(Translated) Lack of inventory, must go to the competition or another Canadian Tire in the Plateau. (Original) Manque souvent d'inventaire, doit aller chez la compétition ou un autre Canadian Tire dans le Plateau.
Only go when I must and I use their app to locate items by looking at the isle number. There has been the rare occasion of a great service person. Then you get the kid who could care less and goes out of their way to hide.
Service is bad, you call in and you can’t understand the person on the phone. Also with the new store opening it obviously takes more than 2 days to drive back and forth across town to get parts people need OUTRAGEOUS!!
(Translated) Always good if found courteous service. (Original) Toujours bon de si retrouvé service courtois.
The staff wasn't helpful. I asked three people to direct me to a department I was looking for, and each time they sent me to a different part of the store.
Thank you so much for the whole team in the auto service .Excellent customer service experience with you . Very professional, fast and nice staff . It is the best auto service among all Canadian tire locations.
Franchises are always a hit and miss but I found this location to be what you want in a Canadian Tire.
I got a great deal on Goodyear Wrangler Duratracs for my FJ, $500.00 Off because they were on Sale, check them out Online or weekly flyers you will find a deal on a lot of things you may need. Service was excellent, the tires are great and I will buy them again, along with other stuff I need in their Store.
(Translated) Since their reno very expensive their piece to avoid this store (Original) Depuis leur reno tres cher leur piece a eviter ce magasin
Alot of times you will need to go to the Sydney location as they have a small store and don't carry as much inventory
Good place
(Translated) Service in store very poor, very poorly served in store, at the checkout it goes well (Original) Service en magasin trèstres pauvre ,très mal servi en magasin,a la caisse ca se passe bien
Great place! Good prices! But the best knowledge is that at Canadian tire.. everything will go on rebate at a given time
(Translated) I didn't like the comments (Original) J ai pas aimé les comentaires
Good place to buy stuff you need or possibly need
(Translated) The store refused to give me the same price as amazon.ca on an article. The manager told me it was an owner's decision. Should avoid displaying everywhere you have a best price policy if this is not the case. I will buy from the US giant in the future without giving a chance to CT to get me the same price. Pretty disappointing. (Original) Ce magasin a refusé de me faire le même prix que amazon.ca sur un article. La gérante m'a dit que c'était une décision du propriétaire. Faudrait éviter d'afficher partout que vous avez une politique du meilleur prix si ce n'est pas le cas. Je vais donc acheter chez le géant américain à l'avenir sans donner une chance à CT de me faire le même prix. Assez décevant.
Every thing you need
It's Canadian tire
Good amount of decoration for this Christmas season, variety of toys and tools. Good prices and attentive staff to help when necessary. A detail to highlight is that in some opportunities you need to wait a little time in lines to pay since they only have one cash register enabled
I found what I needed and everything was clean!
Jeff Grant who works in the service center is absolutely amazing! I always request him to work on my car because I know he’ll do the job properly and is honest with me. He’s also gone as far as to show me what he’s done and explain it to me which is much appreciated. Highly recommend asking for him specifically if you are considering taking your car here!
Haven't had a bad experience yet. They never question my returns, usually always have what I'm looking for, and the staff are always super friendly. Can't get much better than that
Great aamea on tools but long wait at cash.
Thanks folks look after me right away. They were kind and offered me assistance to get what I required from their automotive shop service.
Asked a young fellow where the dehumifiers were located. I found the one I wanted and on sale.
Love the sales! The staff are very helpful and will take the time to help you find what you are looking for.
Had product in stock...
Helpful staff if you can find them
Good store , good costumer service ,if you need anything just ask an employee and they will help you gladly
Some goods not instock.
The new store is really big and clean. They have lots of stock, usually, and the staff are good too. Still having issues with their online inventory system saying that things are available when they're not. Be aware, when in the back of the store cell reception will not work and the in-store Wi-Fi rarely works so be prepared to walk back to the middle of the store if you're looking up reviews or product information. It would be nice if a cell booster could be installed or the WiFi could be fixed.
Some items are often cheaper than buying on Amazon and also gives you nice bonus for being membership. Giving back bonus money using their master card and additional 10-30$ when spending a set amount in mail promotion. I used my Canadian Master card for everything now. Also new location has a lot more stuff for you to shop and fresh new building to shop from.
Found the product on sale, rare but good,
Pretty good customer service and gteat selection.
The prices are right but the cashiers are a bit stupid .. don't come here if your in a hurry. One of the cashiers is as bright as a solar eclipse.
(Translated) Bcp of choice (Original) Bcp de choix
Great store. Helpful employees.
It's better to watch YouTube and DIY than trust them, they just want to milk people. Helpful maybe but if you do it on your own then don't be here.
Always amazing to visit Canadian tire!!
(Translated) Super reliable and the people who work there???????? (Original) Super fiables et les personnes qui travaille là????????
Bon magasin, propre et ordonné.
Very big Canadian Tire. The inventory seems very complete.
(Translated) Good service and the staff answered my questions well. (Original) Bon service et le personnel a bien répondu à mes questions.
Attitude form some of the staff could be better.
The only reason that I gave this store even a second star is due to the one helpful woman who helped me to find fuel line. Was not even her department... The Auto Service department is laughable. The two older Men that were working ( more like sleeping with their eyes open ) at the parts counter at 1:00 to 2:00pm today 1,25,2019 are extremely ignorant and have a serious lack of knowledge, extremely lazy.. I simply asked if they had a 22" wiper blade in stock as the invintory said they had ten and I made a trip to town to get them He ignorantly said no and walked away without even taking a look for me or offering any kind of service... I've been in there time to time to buy tools and parts in the past as I am an Automotive Service Technician so I tend to spend a good amount of money on items.. Good staff are few and far in between in this store. I know to put my money in my pocket and walk out the door if I see either of them at the parts counter because I know it's a waste of time. Update - went into the store today Bad weather so I decided to take my chances and was very happy to find another gentleman in the parts department, he was extremely helpful and very knowledgable, this was on march 4,2019 at about 2:30-3:00 he was very customer oranted and organized with a good attitude, I've upped my star rating due to this man and will reconsider doing my business at this location for future dealings. Can't always let one bad egg spoil the bunch.
Good place
Slow uncaring service on the auto side of things.. almost everyone I've talked to here has passed the buck to someone else.
Good tool store .
Parking is always a hassle, asking the staff where a item is located in the store gets you a blank look along with many other things makes the customer service is pretty bad.
(Translated) Better than before, great. (Original) Mieux qu'avant, super.
(Translated) Come for an express repair: windshield wiper blade on the highway. Warm and very professional welcome with a willingness to help. In 5 min, explanations, product presentation and installation: very courteous, prompt and efficient service. I was able to hit the road safely! Thanks to Alexandre! (Original) Venue pour un dépannage express : balai d'essuie-glace parti au vent sur l'autoroute. Accueil chaleureux et tres professionnel avec une volonté d'aide. En 5 min, explications, présentation produit et installation : service très courtois, prompte et efficace. J'ai pu reprendre la route en toute sécurité ! Merci à Alexandre !
(Translated) No real need to assess CT! I've been going there ever since. .45 years and often 2-3 weeks. There is everything even if not often at the best price. (Original) Pas vraiment besoin d'évaluer CT ! J'y vais depuis. ..45 ans et souvent au 2-3 semaines. On y trouve de tout même si pas souvent au meilleur prix.
No room to move. Overstocked.
(Translated) Find everything (Original) Trouve tout
Horrible customer service and lack of product knowledge
Clean, fairly well organized. Extra staff in the store helping out, organizing, and cleaning
Just okay
Employees who are less than eager to help, customers who obviously did not get dressed up to go out. Not as bad as a Walmart. Good selection of product. Reasonable prices. Nothing eventful.
Friendly helpful staff
D icer at 2.50 a botle super good prices there
Good Canadian Tire store with a large selection of everything you'd expect to find.
(Translated) A variety of organic products (Original) 오가닉 제품 아 다양한곳
Overcrowded
(Translated) Having had a broken brake line on my vehicle on August 4, 2019, I had my truck towed to this store. Sunday, August 5, I go back there to repair my truck. That's when I met Mr. Jean-Francois Cantin, technician and advisor, and he told me that my truck could not be repaired before Monday the 6th. Being from Quebec, I ask if I can look at my truck in the parking lot, and possibly fix it myself; I am a mechanic. I am told that there is no problem, and Mr. Cantin even offers me his personal tools to facilitate my work. So, for that, a big 5 stars at the store, and even more to Mr. Cantin! (Original) Ayant eu un bris de ligne a frein sur mon véhicule le 4 août 2019, j'ai fait remorquer mon camion a ce magasin. le dimanche 5 août, je retourne sur place pour faire réparer mon camion. C'est a ce moment que je rencontre M. Jean-Francois Cantin, technicien et aviseur, et qu'il me dit que mon camion ne pourrait être réparer avant lundi le 6. Étant de Québec, je demande si je peut regarder mon camion dans le stationnement, et possiblement le réparer moi-meme; je suis mécanicien. On me dit qu'il n'y as pas de problème, et M. Cantin m'offre même ses outils personnel pour faciliter mon travail. Donc, pour cela, un gros 5 étoiles au magasin, et encore plus à M. Cantin!
Great store quick stop
Parts counter has terrible service, and the automotive service is over priced for the quality of work. So long as you don't want anything automotive then you're good.
(Translated) Courteous and helpful employees, despite the COVID-19 and the very high summer ridership. (Original) Employés courtois et serviables, malgré la COVID-19 et l'achalandage estical de fin de semaine très élevé.
(Translated) Very very poor service. I will never set foot in this garage again. Simple oil change (ready for the road), the reset on the panel not done, no sticky placed for the next oil change. Yet on the checklist it is indicated to have been done. Is there anything else that was checked off and not done on the list? Garage savvy, we talk to the customer with condescension. We find excuses, the label machine was broken (we do not notify the customer), it can happen that we forget then the mechanic did not know that a reset had to be done. So why did you check off done? Terrible.... (Original) Très très mauvais service. Je ne remettrai plus jamais les pieds dans ce garage. Simple changement d'huile( prêt pour la route ), le reset sur le tableau pas fait, pas de collant posé pour le prochain changement d'huile. Pourtant sur la checklist c'est indiqué avoir été fait. Y'a t'il d'autre chose qui ont été coché et pas fait sur la liste ? Garage avisé, on parle au client avec condescendance. On trouve des excuses, la machine à étiquette était brisé( on n avise pas le client), ça peut arriver des oublis ensuite le mécanicien ne savait qu'il fallait faire un reset. Pourquoi avoir donc coché fait ? Terrible....
They always have what I am looking for.
Had everything I needed at a reasonable price!
Great store.
Easy access to products, helpful staff and good adherence to COVID-19 protocols.
Store is cramped and aisles are crowded but staff is friendly and helpful
It seems like it's always hard to find someone that can help you.
Nice and quiet on a Thursday night.
Good product and sales all year long. The services is good but it feels like they're is never enough staff on the floor to answer the questions.
Had an appointment to change the tires this took 2 hours. Plus there was no toilet paper in the washroom. One good thing that gave two stars, it took 20 minutes to find the toilet paper when asked. Also when I went to pay for the tires the clerk wanted to charge for the two Tim Hortons cups that I had.
(Translated) Fine, can't wait to see the renovations (Original) Bien, hâte de voir les rénovations
Great store.
(Translated) good price good choice (Original) bon prix bon choix
(Translated) There is almost everything ...,. (Original) Ils y a de tout ou presque ... , .
(Translated) A classic from Quebec. Good choice, good discount, good service (Original) Un classique du Québec. Bon choix, bon rabais, bon service
One of my favorite stores!
It's ok I don't know what else to say
Needs better organization or bigger store
(Translated) Today, we have been served by a man who is clearly committed to providing good customer service. It was not his department, but he took the time to help us, he was looking for what we were looking for in the warehouse and was very friendly. We have always received good checkout service too! (Original) Aujourd'hui, nous avons été servi par un homme qui a clairement à coeur d'offrir un bon service client. Ce n'était pas son département, mais il a prit le temps qu'il fallait pour nous aider, il été chercher ce que nous cherchions dans l'entrepôt et a été très sympathique. Nous avons toujours reçu un bon service aux caisses également!
They have tires and wires and pliers and blow dryers so that is terrific.
Almost everything and great return policy
Apologies CT, my phone lagged and I gave you a review meant for another business in town! You guys are great!
Just there for parcel pickup . That was great.
Curb Pick up is now moved to the back and very efficient.
Nice new store
Not bad selection, but the store is very small/crowded.
They have the best sales!! I love shopping here.
(Translated) Several rows of different products (especially for the aesthetics of the cars were empty. In addition the 2 computers to find the right windshield wipers were broken and no real support to help. He earns at least one star for the cashier who was very nice, helpful and friendly even though she had 1 minute left in her shift. (Original) Plusieurs rangées de différents produits (spécialement pour l'esthétique des voitures étaient vides. De plus les 2 ordinateurs pour trouver les bons essuies glaces étaient brisées et pas vraiment de support pour aider. Il gagne au moins une étoile pour la caissière qui a été très gentille, serviable et sympathique même s'il lui restait 1 minute à son quart de travail.
Was looking for mastercraft wax pads. No one to help. Went to customer services. They sent me back to isle 13 to wait for help. No help came. After I was sent to auto parts . The staff member didn’t help either. They just sent me to isle 13. While waiting for help and looking for the pats i had to search the net to find out they don’t carry the pads. They should have check and inform me right away. 0 customer services skills.
Love it in there but thought they would have more betty boop and butterfly motifs for cars
Great job ???????????????????????????????????? parking
Found what we were looking for, clean store, staff was courteous and helpful
The automotive department is not worth your time. I have given this place the benefit of the doubt and went back a few times. Each time I took my vehicle in and ended up waiting 1-2 hours past my appointment time before they even started working on my vehicle. The retail portion is fairly decent. The building is definitely starting to show it's age and looks a little run down. Generally, the store is kept organized and I find that this location usually has a large and varied selection of items on clearance.
I usually enjoy my visit there.
(Translated) I like that (Original) J'aime sa
Love the store But as for the Parts Center Its alway slow AF
(Translated) Comm3 always super canada tire (Original) Comm3 toujour super canada tire
(Translated) There is everything (Original) Il y a de tout
Great staff, great deals.
I value the staff here. So very kind and helpful, always happy to assist me immediately. I am a native woman and do not always get the same from others. So, thx canadian tire FSJ???? you are professional and respectful With gratitude miss natalee
WLl repair stuff. Got what needed
One of the bigger branches. They've got everything you'd expect them to have in terms of tools, and outdoor gear.
I love this store and do come ofen..the store is clean n organized , very nice staff. I always find what im looking for ..for any occasion all around great store , people, very satisfied. Great job to everyone keep up the good work heres to the new year :)
Finding help here is next to impossible....
Efficient curbside pick up. All covid protocols followed. A safe and as pleasant as it could be experience.
(Translated) if there are mechanics from the manufacturers or whatever it is go there is everything you want to have the engine parts anything (Original) s'il y a des mécanos des constructeurs ou peu importe allez-y il y a tout ce que vous voulez disposer des pièces de moteur n'importe quoi
(Translated) Good service (Original) Bon service
(Translated) Product displayed on the web not like in the store. (Original) Produit affiché sur Web pas comme au magasin.
Friendly and well stocked
The automotive department wouldn’t honour a certificate for a free oil change that I received at a charity event. The certificate had NO expiry date. Super disappointing experience overall.
(Translated) Excellent service and great selection of items for all your needs. (Original) Exvellent service et grande sélection d'articles pour tous vos besoins.
Staff was very helpful telling me where stuff was but, there was alot of stuff so it made it very difficult to locate the product I was looking for and the aisle he told me it was in was not marked clearly so I had troubles finding the aisle itself, after looking for about 5-10 minutes the staff member I had asked initially who was just 20 feet away from me watching me look, walks the short 30 steps or so and pointed it out.
Great new store! Get selection, Friendly staff, and the parking :) Now, you folks really need to get the Large Screen search kiosks around your store again. The handheld units your staff use are useless, ask your staff for feedback.! 9 times out of 10 its faster to use the Canadian Tire website for product searching.
Always good
Went there yesterday and the cash supervisor, Gloria refused to add my Canadian tire points onto my card. Not shopping there again!
(Translated) Very large area and I find everything I want (Original) Tres grande surface et je trouve tout ce que je veux
Various stocks
Staff are only good for telling you what aisle to go to...most of the time and if you can find one. I wouldn't rely on too many of them if you have questions or need suggestions.
Your typical CTC store. I am never impressed with the service here. Staff like to stand around and chat with each other. Compared to the newer locations, this one almost makes me feel claustrophobic. Stock is piled high and finding what I'm looking for is a challenge.
I had a very good experience while purchasing new tires. Jeff in the service dept.was excellent with his suggestions and explanations about tires. A great help!!!!!
Great selection of stuffs and items in discount were a lot cheaper there. Hard to find someone to help and a few items that I found where a lot more expensive than elsewhere.
(Translated) The bicycle tires were almost empty. Amazing for a store called Canadian Tire # (Original) Les pneus de vélos étaient presque vides. Étonnant pour un magasins qui s'appel pneu Canadiens#
Great service
While on a road trip we discovered the car was short a liter of oil after a change the day before (not done here). We stopped in and they topped up the oil right away. Thank you!
This place is awsome, I'm like a kid in a candy store Everytime I enter Canadian tire.
When you call by phone you can hardly get assistance in English. Quote: "For English Press 9". I wonder why not something like "89365289"
This trip to Canadian Tire was great, lots of staff who were both very friendly and incredibly helpful. A couple of staff followed up with me to make sure I found everything after helping which was delightful customer service. I went early in the morning so it wasn't busy.
With the demise of Sears Canada, Woolco, Zellers and the like, the only real Canadian department store left is Canadian Tire. I really want to like Canadian Tire, but this location needs to step it up. Staff need better training and management has to set the tone for service. It seems they have better stocking than they used to, so it's not as difficult to find things . The automotive counter is helpful in that they will go out of their way to see if the part is in stock or help you find it on the shelves. Basically what I am saying is I'm rooting for you CT, but pick up your game.
Standard can tire store
Great store, staff was extremely helpful and pet friendly
Descent service. Got my tires changed here, they did it, so that's a good thing.
Clean and well organized
(Translated) New owner in Granby new layout more diversified but the staff not adjusted yet they have everything but must be patient for the moment.Situation to correct. (Original) Nouveau propriétaire a Granby nouvelle aménagement plus diversifiée mais le personnel pas ajusté encore ils ont de tout mais faut être patient pour le moment.situation a corriger.
(Translated) Like most canadian-pulls well ordered (Original) Comme la plupart des canadian-tire bien ordonnée
(Translated) Lots of choice, good prices, everything for the car, home, cottage and recreation. (Original) Beaucoup de choix, bons prix, de tout pour l auto, la maison, le chalet et les loisirs.
Easy to navigate, friendly staff :)
(Translated) excellent place where you will find everything for the home, workshop, etc. (Original) excellent endroit où vous trouverez tout pour la maison, l'atelier, etc.
Nice
Shelfs always stocked
(Translated) Rotten service in the seasonal 2 young people made me wait 30 minutes for a storage bin he tells me that he received 2 after 30 minutes he comes back does not speak to me the other asks him to find you he tells him Bin no I I left at least he could have told me that he did not find them I had better service elsewhere for me Canadian pull granby (Original) Service pourri dans le saisonnier les 2 jeunes mon fait attendre 30 minutes pour un bac de rangement il me dis qu il en a reçu 2 après 30 minutes il revient ne me parle pas l autre lui demande les a tu trouver il lui dis Bin non je suis partie au moin il aurai pue me dire qu il les a pas trouvé j ai eu un meilleur service ailleur fini pour moi canadien tire granby
(Translated) With a renovated store, we would expect to have quality service 2018 but you should not ask for too much. They are unable to trace a purchase without having the exact card that paid for it, good luck if you paid cash. The after-sales service takes care of customers and offers nothing to help them. The girl does not even seem to know operated are system which is moreover obsolete. Their renovation to redo their checkout system is the one that stores adopted 10 years ago. While everyone is setting up self-service checkouts, they condans their line-up with 2 cashiers for their 10 checkouts. Dissatisfied with each visit. Unfortunately there is nothing else in the area to replace them. (Original) Avec un magasin rénové on s'attendrait à avoir un service qualité 2018 mais faut pas trop en demander. Ils sont incapable de retracé un achat sans avoir la carte exact qui la payé, bonne chance si vous payé comptant. Le service après vente se calice des clients et propose rien pour les aider. La fille à même pas l'air de savoir opéré sont system qui en plus es désuet. Leur renovation pour refaire leur système de caisse est celui que les magasin ont adopté il y a 10 ans. Alors que tout le monde installe des caisses self-service eux condanse leur line-up avec 2 caissières pour leur 10 caisses. Insastisfait à chaque visite. Malheureusement il y a rien d'autre dans la région pour les remplacer.
(Translated) I found everything I was looking for and even more (Original) J'ai trouvé tout ce dont je cherchais et même plus
Canadian Tire is really good place to go to go get all your things you need for your car tires and the things you need for your house
They wanted to charge us $170 for a battery boost for a vehicle parked on their parking lot - this is unethical and immoral to say the least.
(Translated) Automobile service occupy, but courteous service at least. (Original) Service automobile occuper, mais service courtois au moin.
Awesome
I give 5 because its canadian tire you find junk you want and they price match, most times they have everything in stock but people buy it up and we are up north so expect out of stock once n awhile
(Translated) Clean place. Very competitive prices. Correct quality. Poor service (Original) Endroit propre. Prix très compétitifs. Qualité correct. Service médiocre
(Translated) For me, c better than dancers ???? (Original) Pour moi c meilleur que les danceuse ????
(Translated) Good service (Original) Bon service
Rudest Service/Parts Desk Staff I've Ever Dealt With.
No hassle pick up of online purchase
It's difficult to find anyone on the floor to help you. They often run in the opposite direction when you look like you may have a question.
Wen at the back of store and call and give me my stuff
I was looking for a lithium battery but I couldn't find nothing. However online says 33 in stock, but in the store I couldn't get anything, when I asked someone from customer service, nobody couldn't help me I went for all the store and nobody gave me a good answer. Someone talk me to go there another person talk me go to other place. Finally I didn't get nothing. Bad, bad experience in that moment. ????????
Beginning to look like spring with this location featuring some garden supplies out front. Some good instore deals as well. Sometimes difficult to find an assistant on the floor for advice so be prepared to know exactly what you're looking for.
Very hot blonde girl works there and she is very polite and knowledgeable.
Awesome store ...knowledgable staff
The store was closing and a generator I needed was in storage the guy stayed a little longer and retrieved it for me as a cashier..great service tonight.. thank you
(Translated) Serious problem to find a clerk ... (Original) Sérieux problème pour trouver un commis...
Staff not every hopeful
Always good service, clean store, and generally good selection. Friendly staff!
Beautiful
(Translated) Lots of choices for the aesthetics of the car. Good service when I couldn't find a product (Original) Beaucoup de choix pour l'esthétique de l'auto. Bon service lorsque je ne trouvais pas un produit
(Translated) Team well prepared for customers. (Original) Equipe bien préparé pour la clientèle.
Busy.
Use your First Nations Tax card here!
Awesome variety and friendly staff
Always helpful!
Showed in store availability and was website was bang on.
I want to thank ranger very much for taking the time to swap my engine in the parking lot for me. Now I got the v12!
(Translated) Well laid out place, easy to find the rows of the object of our research (Original) Endroit bien disposé, facile de trouver les rangées de l'objet de nos recherches
(Translated) No department answers the phone even after ten attempts. Poor service. (Original) Aucun département ne répond au téléphone même apres une dizaine de tentatives. Service médiocre.
Employes seem beat.not happy
Automotive service department are top notch, best service I've had from a Canadian Tire location to date. ????
Looked really awesome in there
(Translated) In the garage, the mechanics are experienced. The job is well done and the waiting period is reasonable. (Original) Au garage, les mecaniciens sont expérimentés. Le travail est bien fait et le delai d'attente est raisonnable.
(Translated) Very bad service. Mechanical and parts department unprofessional, not courteous. (Original) Très mauvais service. Departement mécanique et pièces non professionnel, pas courtois.
(Translated) Do not go there respect the customer, no service, very hard to get help and do not respect price politic. (Original) Aller pas la il respect pas les client, pas de service, tres dur d'avoir de l'aide et ne respecte pas les politic de prix.
Customer service is great.
Staff very helpful
Very good service
Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage services Garbage
(Translated) Lack of service in the departments. (Original) Manque de servise dans les departements.
It's a great store.
Great service on the floor with getting large items. Cashiers can be friendlier
One key for a multi stall bathroom. Got in there hardly any light and dirty. Went in to buy tires and left with nothing.
Customer service from Jared and his team is excellent and the work performed is always top quality .
Normal shopping experience EXCEPT no washroom made available. I been in town for 3 hours. Restaurants are closed. Where are our of towners supposed to go? Kingston and Brockville CTC stores had washrooms available. Gananoque has just been removed from CTC app.
(Translated) A lot of choices (Original) Beaucoup de choix
Great place, always has pretty much everything you could need for outdoor activities, construction, gardening, or otger items youd assume a hardware store would have
Crowded isles and messy layout.Could hardly maneuver some isles ...must be safety risk. Needs good cleanup.
TRAVELING BACK TO TORONTO, HELPED FIX A PROBLEM RIGHT AWAY.
(Translated) Excellent choice of items, good price too ... (Original) Excellent choix d'items, bon prix aussi...
(Translated) Good specials. Especially for the home. Not for big jobs or renovations. But satisfactory. Lots of tools practically of all kinds. Very good warranty for Mastercraft tools. I recommend. Garage not recommended for general mechanics, very bad experience. (Original) De bons spéciaux. Surtout pour le domicile. Pas pour les gros travaux ou rénovations. Mais satisfaisant. Beaucoup d'outils pratiquement de toutes les sortes. Très bonne garantie envers les outils Mastercraft. Je recommande. Garage non recommandé pour la mécanique générale, très mauvaise expérience.
(Translated) If it's special ok ... otherwise 4 times too expensive (Original) Si c'est en spécial ok...sinon 4 fois trop chere
(Translated) An offer of different products the cleanliness of the store as well as the courtesy of the staff members nice shopping experience (Original) Une offre de différents produits la proprete du magasin ainsi que la courtoisie des membres du personnel belle expérience d'avhat
(Translated) no service at canadian pulls from gatineau, nobody picks up the phone and we hang up the line in your face, (Original) aucun service au canadian tire de gatineau , personne ne derocche le telephone et on vous racroche la ligne au nez ,
Great service. Friendly folks
(Translated) Lots of good quality material and in good quantity, but I give a 0 for the service. It took 20 minutes to get help from a comi (Original) Beaucoup de matériel de bon qualité et en bonne quantité, mais je donne un 0 pour le service. Sa a pris 20 minute pour avoir l aide d'un comi
Great place to buy auto parts, tools and outdoor gears.
There's always great deals
(Translated) I bought Christmas lights guaranteed 5 years and the year after they no longer work and I return them in their boxes and obviously I do not have the bill and they want to know nothing! Christie is just there they sell this model! (Original) J'ai acheté des lumières de Noël garantis 5 ans et l'année d'après elles ne fonctionne plus et je les retourne dans leurs boîtes et évidemment j'ai pas la facture et ils veulent rien savoir! Christie ya juste la qu'ils vendent ce modèle!
Returns are easy with or without your receipt. But without your receipt you only get credited for the price from the latest sale. Which is fine with me as pretty much everything I buy is usually on sale. Bigger ticket items, I always save my receipt. I also learned something new today, they have both John Deere Green and Yellow paint in spray cans in the automotive section. I didn't have to drive to Kingston to get it at the dealer. Awesome. Love CTC.
(Translated) Very good professional service at the young man's hardware store. Thank you. (Original) Très bon service professionnel à quincaillerie du jeune homme. Merci.
I was told to bring my car in at 7:30 am for an oil change and tire change. They said if I came early, I would have it back earlier. I got up at 6:00 am on my one day off to do this. At 4pm my car had not been started. I was told that there was only a trainee working. Asked to speak to a manager. She said she was sorry. My car was finished at 5pm ! $103.00 later and a full day shot ! Will never use Can Tire Automotive again !! No wonder they do not allow appointments !
Very disorganized and messy , prices did not match up with the items and I could not find any employees to help every time I have been there.
Nice store
Always well stocked on the items that I go for . Always been a great location. And store. Since they opened it in the mid 90s.
(Translated) Very good service from Brandon he was a bit sleepy (Original) Très bon service de la part de Brandon il était un peux endormi
Ok
Like usual ... nobody knew where to find what I was looking for. Not many people working there on a Friday afternoon. Now I understand why I avoid CT(::
Arranged curbside pick up. Atrocious. Called continuously for 10 minutes before I bit the bullet and went inside. There was no cars awaiting pick up. Unless I'm in dire need of something I wont be back. Rather wait 3 days and get it from Amazon. Good job sucking.
Plenty of stock with helpful staff.
Great hag item I was looking for.
Shelves are empty ..and the store looks abandoned..
(Translated) Excellent service and above all very courteous plus excellent guarantee They have completed the renovations and it is very well organized and it is a very pleasant store to shop and they have great specials This is a must see store you will not regret your visit because they have a very good deal Ps. I do not work there and I have no personal interest except the satisfaction of their very good service both in the store and in the garage go see for yourself (Original) Excellent service et surtout tres courtois plus excellente garantie Ils ons terminé les rénovations et c est très bien organisé et ç est un magasin très agréable pour magasiner et ils ons de très bon spéciaux C est un magasin à voir vous ne regretterai pas votre visite car ils ons de très bon deal Ps. Je ne travaille pas là et je n ai aucun intérêt personnel sauf la satisfaction de leur très bon service autant au magasin qu' au garage allez voir par vous même
Hard to find help in that place
(Translated) Good price when on sale (Original) Bon prix quand en vente
Love canadian tire
Retail store with great pricing and selection. Shop with no worry's, very safe covid 19 prevention set up. just follow the health recommadations. Good shopping!
Well supplied
You are always welcome. There is a place to rest while waiting for your car.
Had to find assistance
Has lots of good guy stuff
Great store good customer service very helpful staff
(Translated) Variety of products available and large store compared to other Canadian Tire in the region (Original) Variete des produits disponible et grand magasin comparativement a d'autre Canadian Tire de la region
(Translated) Good shopping center. Excellent and varied products. (Original) Buen centro comercial. Excelentes y variados productos.
HER name is gloria WORKS AT FORT MC MURRAY MAIN STORE CUSTOMER SERVICE. THIS PERSON TREATED ME LIKE I WAS A RAT. Operator number 2716 Float : 001 she racially profiled me because i am black i have everything on tape so ill advise her not to deny it. Also release your surveillance footage to the police because they will be in touch as well as human rights alberta .I have been shopping at canadian tire since i was a very little girl. I am disgusted and appalled i was treated this way. I bought some sheets and cutlery the day before , i went in to get more sheets and exchange the cutlery i had to another type as i changed my mind. Knowing absolutely well that you cannot get through customer service except you have paid for your product. I paid for my items which totalled 39.11 I STILL HAVE THE RECEIPT IF YOU NEED PROOF. i asked how i can exchange my item and i was directed to the customer service desk. She asked for my ID I KNOW IT IS REQUIRED SOMETIMES BUT THIS WAS MY FIRST TIME. I FELT IT WAS WEIRD AND ASKED IF THATS THE PROTOCOL SHE SAID YES AND FOR SECURITY. SHE WENT AHEAD TO EXCHANGE IT. NOW I HAD A BASKET WITH WHEELS AND THE NORMAL PROTOCOL IS THAT YOU CANT TAKE THE BASKET OUT OF THE STORE. I HEEDED TO MOVING MY ITEMS INTO MY SHOPPING BAG FROM THE BASKET AND SHE STARTED YELLING AT ME ASKING IF I HAD PAID FOR THE ITEMS , HIGHLY EMBARRASSED I TOLD HER TO GO ASK THE CASHIER I JUST CAME FROM AND PROCEEDED TO CONTINUE PACKING MY ITEMS INTO THE BAG , SHE WENT ON TO FURTHER EMBARRASS ME TELLING A GUY PASSING BY THE NAME JORDAN TO SEARCH ME BEFORE LEAVING, I WAS ACTUALLY WAITING FOR HIM TO SEARCH ME BUT HE WAS ALSO EMBARRASSED AND MENTIONED HE JUST GOT HERE AND DOESNT WANT TO BE INVOLVED, I ASKED HER WHY SHE WAS PROFILING ME because at this point it was obvious , she was So angry WITH A BLOOD SHOT LOOK IN HER EYES. NOT TILL A GIRL WHO HAD SEEN ME PAY FINALLY TOLD HER I HAD ALREADY PAID PROBABLY TO SAVE ME FROM FURTHER EMBARASSMENT AS AT THIS POINT EVERYONE WAS LOOKING AT ME. I TRUST THOSE TWO-DETECTORS BYTHE DOOR WILL HAVE ALERTED ANYBODY IF I STOLE THE ITEMS. I HAVE NEVER BEEN RACIALLY PROFILED OR THIS PUBLICLY EMBARRASSED IN MY LIFE , TAGGED A THIEF OH MY GOD . THAT PERSON DOES NOT DESERVE TO WORK IN SUCH A BEAUTIFUL STORE MUCH LESS CUSTOMER SERVICE IF THIS ISNT TAKEN UP BY THE STORE I WILL BE TAKING HER TO COURT AND IHAVE ALL THE EVIDENCE TO PROVE SHE WAS BEING RACIST . Lets see what profiling this poor ‘black’ girl will get you :). I am not like all the other blacks you bully and get away with. You will surely hear from me “dear”. Pardon my fonts am deeply upset
The place is extremely hard to get anyone to help you. They almost run away and never make eye contact. I gave it 2 stars because they do have a lot of product, you are just on your own when you get there.
They had everything I needed and were super friendly and helpful today.
Their mechanics behaved rude and careless.
Love this place. Always has the stuff you're looking for. Decent prices.
Excellent service from a young man serving us in aisle 57 ... carried our package to the cash, waited until we paid and carried it to the car. August 3 2018 approximately 5 - 5:30 pm.
So so
Service is severely lacking
Do most of my summer shopping here as I can pop in with my dog on the way home from the dog park and dont have to worry about him being in the car or driving a half hoir out of town to drop him off so I can head back in. They are great and the prices are fantastic.
(Translated) Everything was fine (Original) Toute ettait bien
One major downfall to this place is the way I see the employees being treated.. Its not very nice to watch New location is amazing, and a great variety of good quality products to go with it. The old Canadian tire building was old dirty and too small. Im so glad they made a new bigger location. If Canadian tire sold groceries then I would probably do ALL of my shopping here. I hope they keep the place looking good and improve their communication skills.
Good products, hard to find any customer service.
Worst Canadian Tire I've ever been to. Shelves are always bare and the floor is disgusting. Also can never find anybody to help. Only reason I ever go there is because there's no other choice in some cases
I am a long time customer. Kim Brown is a very fair, trustworthy mechanic who will go the extra mile to save you money while making sure your vehicle is well looked after. Ask for Kim!
(Translated) Canadian is the perfect place to buy or repair your car with confidence and peace of mind. (Original) Canadien c'est un lieu parfait pour acheter ou réparer votre auto avec confiance et la tranquillité d'esprit.
(Translated) Lots of options (Original) Beaucoup d options
Awesome service at customer service counter
Many tools bundled for cheap
(Translated) Super Shiny the mechanic who put me 15 lbs of air in each tire because I did not want to buy new rim. I could have killed myself or someone else !! (Original) Super Brillant le mecanicien qui m'as mis 15 lbs d'air dans chaque pneu parce que je n'ai pas voulu acheter des jante neuve. J'aurais pu me tuer ou tuer quelqu'un d'autre!!
(Translated) I always find what I want (Original) Je trouve toujours ce que je veux
Huge! And love that all the stuff stays out all year long.
(Translated) Less in service (Original) De moin en moin de service
maybe ill start getting my parts here again now that they actually have someone at the desk!
Great service and helpfull
Not a great selection staff not very helpful.
This place has improved over the years. Much better selection and they are keeping things in stock. They also seem to always have employees to open cabinets now.
(Translated) Hang up on the nose of gangs of unskilled customers (Original) On raccroche sur le nez des clients gang de non compétents
5 pm, the store is full of customers but only 1 cashier. 20 minutes in line to check out.
Any where from home to vehicle, anything you need you can pretty much find, if not they can order it.
Good
(Translated) very long wait for refunds (Original) attente très longue pour les remboursements
Store was in an absolute mess...must have been switching stock over. A lot of young staff standing around chatting. Heard one actually use profanity. Looks like they didn't have enough to do. Very disappointing for a Canadian Tire store.
Too expensive
Very nice store!
(Translated) I like the latest renovations (Original) J'aime bien les dernières rénovations
(Translated) Worst ever very bad service and messy (Original) Le pire que jamais tres mauvais service et en désordre
Errors made by an employee was quickly resolved by the Manager.
Great and friendly hard working staff
Don't trust them to do work on my car!
Terrible. They wanted me to show them an ID to return an item I bought with a card number on the receipt. I will be calling corporate headquarters on monday and putting in a complaint to the BBB
Please stay away from Canadian Tires auto service because they will rip you off, find a reputable garage before doing any service even if it's an emergency, get your car towed somewhere else!!!!
(Translated) Fair, but the clerks save customers. (Original) Passable mais lea commis se.sauve des clients.
(Translated) Found almost everything and good specials (Original) Ont trouvé presque tout et des bon spéciaux
Always short on staff. Have to look all over the store to find staff to ask questions
VERY helpful and certious
my favourite store
All services in one place
The few staff that were there were awesome. Very helpful . They actually take you right to what you are looking for instead of waving you off.
This is a smaller Canadian tire so selection is limited.
(Translated) Very nice store (Original) Très beau magasin
Products are gud
(Translated) Good summer (Original) Bien été
Always Found what I need
The vehicle store
Good sale on today
pathetic and rude dealing with one of the manager marylyn pelingo
(Translated) New crate c good (Original) Nouvelle caisse c bon
Horrible!! customer service tried to buy a battery for my bike. Because there was a couple ppl behind me I felt rushed out. Guy looks it up sorry we don’t have that one in stock. Don’t offer to order it for me or anything just a blank look at me. I said what ever I’ll go to NAPA.
Has everything but to small. New shop opening soon.
(Translated) Of all (Original) De tout
Great place to shop ,very neat store friendly staff
(Translated) Great stores where you can find all (Original) Grand magasins ou l'on peut trouver de tous
Easily found what I was looking for.
(Translated) Some indifferent staff (Original) Certains membres du personnel indifférent
Just got gas. Great price
(Translated) Poor service, online inventory is not accurate with quantities in store. No email to confirm receipt of an order or to pick it up. Very disappointing (Original) Service médiocre, inventaire en ligne n’est pas exacte avec les quantités en magasin. Aucun courriel pour confirmer la réception d’une commande ni pour venir la chercher. Très décevant
(Translated) Great except too big for seniors; all these detours. He should have thought of the "old man" (Original) Super a part trop grand pour les aînés ; toutes ces détour . Il devrais pensé au "vieux"
(Translated) Since who changes the on-board shop. You go the pie you seek. What you find a seller who jasse.with his chomm he says his by your just to seek you back to them. He's watching. He's not going to do anything. Apart from chatting with each other. (Original) Depuis qui change le magasin de bord. Tu va la pie tu cherche .Ci tu trouve un vendeur qui jasse.avec son chomm il dise ses par la ta just à chercher tu repasse devent eux . Il regard .il veul pas rien faire .À part de jasser entre eux .
Blown away by how rude the staff was on the phone. Guaranteed to have lost my business.
(Translated) Too many detours in the entrance due to the new instructions. For the rest it's good. (Original) Trop de détour dans l'entrée.du aux nouvelles consignes. Pour le reste c'est bien.
(Translated) Long live the specials (Original) Vive les speciaux
(Translated) We find almost everything (Original) On trouve à peu près de tout
(Translated) Always 'nice' to find something in a ti-can ... (Original) Tjrs 'plaisant' de retrouver qque chose dans un ti-can...
(Translated) Excellent service as always. Thank you and great team! (Original) Excellent service comme tjrs. Merci et belle equipe!
(Translated) Pretty store feature (Original) Trait Jolie magasin
(Translated) Canadian Tire does not have the Yardwork pruning saw anymore and we can not get spare parts to fix it, so congratulations. (Original) Canadian Tire ne possède plus la scie à chaine à élaguer Yardwork et on ne peut plus avoir de pièces de rechange pour la réparer, alors bravo.
Store was well stocked and lots of variety!
Great little store with descent prices. Auto service always easy to deal with. Do their best to get you in and out asap.
The worst experience in my life dealing with them. They even do not know what they commit to the customers.
(Translated) Very good store, good prices ... (Original) Très bon magasin , de bons prix...
Went in here tonight, hard to find help, and when I did, the help was useless. He didn't even listen correctly to what I wanted. Wanted to sell me the parts to everything, but to the actual product I knew I needed. Here's a tip, maybe you may keep your customers, if you are helping someone and you are not sure what they want try finding a person who knows about that department. The service is getting worse instead of better.☹️
Meh
All good had good ( going to knock off will pay for good or very good give choice or loose clients
(Translated) Its perfect (Original) Ses bien parfait
Very friendly staff
FMM Canadian tire is loaded and offers great product options. Good to see them reopened post flood renovation
Usually have what your looking for
Love the extra space of the new store, which gives them room for displays. Clean, bright and well organized.
This store does not honour what's on the price tag of there rifles .. one rifle had the price on it and above it and refused to sell me it for that .. I talk to there general manager with no luck .. I talked to other managers at the other location and they said they had to honour there price tag so I called the customer service on the phone and went back in and the guy behind the desk lied and said I didn't try to buy the rifle I just pointed out a wrong price.. I will not be going back!
Can never find anyone willing to assist a customer. When you ask them for assistance they won't assist to find someone that works in the department. If I can't buy what I want at the Northside Canadian Tire or oromocto I will drive to Moncton or St John now so I don't have to deal with the piss poor lazy customer service at this store.
Great experience fundraising for FYHA Canadian midgets.
(Translated) I bought a battery for my vehicle and they gave me the battery according to the brand of my car. I install the battery and a few days after my car doesn't start anymore, I tell myself that this is probably another problem, so I have my vehicle towed and the garage tells me that it is not the right battery. The garage installs me the right battery and I go back to the store to get a refund or a store credit but the manager does not want to do this to me, only an exchange because it is their policy .... I understand the policy but They are the ones who sold me the wrong product, so why is it up to me to pay for their mistake? Even the 2 clerks do not understand why I was not reimbursed and their service was number 1 super good service! But the manager was very arrogant and didn't want to understand anything, so I end up with a battery that will be useless and instead of costing me $ 150 for the battery I went to $ 450 2 batteries plus towing I find that really flat. At my work have the same policy on returns and exchange of goods but when someone makes a mistake and it is our fault have overstepped the policy and reimbursed the customer for satisfaction. All this to say that the situation is really flat and that I am very disappointed with the service received in store (except for the clerks who was very good). (Original) J’ai acheté une batterie pour mon véhicule et c’est eux qui m’ont donné la batterie selon la marque de ma voiture. J’installe la batterie et quelques jours après ma voiture ne démarre plus, je me dis que c’est probablement un autre problème, donc je fais remorquer mon véhicule et le garage me dit que ce n’est pas la bonne batterie. Le garage m’installe la bonne batterie et je retourne au magasin pour me faire rembourser ou un crédit en magasin mais le gérant ne veut pas me faire cela, seulement un échange car c’est leur politique.... Je comprend la politique mais c’est eux qui m’ont vendu le mauvais produit, donc pourquoi c’est à moi de payer pour leur erreur ? Même les 2 commis ne comprennent pas pourquoi je n’ai pas été remboursé et leur service était numéro 1 super bon service! Mais le gérant était très arrogant et ne voulait rien comprendre, donc je me retrouve avec une batterie qui servira à rien et au lieu que ça me coute 150$ pour la batterie je suis rendu à 450$ 2 batteries plus le towing je trouve cela vraiment plate. À mon travail ont à la même politique sur les retours et échange de marchandises mais quand quelqu’un fait un erreur et c’est de notre faute ont passe outre mesure la politique et ont rembourse le client pour qu’il soit satisfait. Tout cela pour dire que la situation est vraiment plate et que je suis très déçu du service reçu en magasin ( sauf pour les commis qui était très bon).
Canadian tire provides a reasonable collection of goods in town and the rates are also competitive. I like this store and the staff.
Helpful staff and always stocked
Good service and information from graham, Thanks Canadian Tire for the re-torque and tire pressure check!
Great. Good deal!
I don't seem to get whatnot want at this Canadian tire
Do not advise using the online purchase pick up in store option if you are trying to save time.
Absolutly disgusting, wanted to charge me 719.00 for repairing rear section of breakline, not even the whole line just a section. Told me evaluation of problem would be free, but when i wouldnt pay such a reduculous price to install a small 4 foot section of pipe, they then charged me 87 dollars. if their mechanics cant instal a section of breakline in under an hour, charging 160 an hour at that, then they cant be very good mechanics or they are highway robbers. I just funished an auto mechanics trades course and worked 10 weeks in a mechanics shop an i know they were balloning the price. What i cant understand is why the public in fort mcmurray tollerates this disgusting behavior. Screw canadian tire they will never get another cent of my money.
Crowded isles, fairly helpful staff. Nice selection of Canadian Tire products. Easy returns. Canada's store, what's is there more to say.
Beautiful store compared to old one
Excellent customer service and great deal on tires! Thanks!
(Translated) Wow! Excellent service, super welcoming and kind. (Original) Wow ! Excellent service super accueillant et gentil.
Went in looking for nothing on Christmas Eve. Came out $147. later!
Hard to find anyone who works here when your looking for help
My wife was recently in our local store and noticed a older gentleman having trouble looking for something so of course she offered to help and did.low and be hold he was the owner of the store and asked the cashier to give my wife a discount which was greatly appreciated.....
(Translated) As in the name we find almost everything !! I was able to buy items from Gim ???? (Original) Comme dans nommé le nom on trouve presque de tout !! J'ai pu acheter des articles de Gim ????
Everything about customer support is pretty much garbage ????????????????????
(Translated) Soso price display but the rest is good (Original) Affichage de prix soso mais le reste cest bien
Did my oil chance. Very polite and professional. Offered me things to repair and precision without insisted. .very good at it
Great, had what I was looking for. Lot of things on sale.
The person in sales was ready and willing to help even came with me to show me where my item was situated. The cashier was very friendly great smile. But what the heck is going on with the path to go to the cash. It is ridiculous I have never seen a path that li g in all the stores I have been. I understand with the covid virus you have to take precaution but did they think about the people with reduce mobility. It is very hard to walk all that way when you have trouble walking, I almost just left my items there and leave the store.
Great selection. Wish there was a Mark's here though.
Lots of parking and good sales.
Good luck finding any help here
Great Location Awesome Staff Reasonable Prices and Friendly
I got carted yesterday while shopping even though spended $1400 last week. They gave me gift card that I had to use by Sunday went there not knowing what to buy. Lady with headphones came asking me if I need help, I asked her for a kind of oil I need for the Lawnmower I bought last week, showed her the lawnmower model. She had no idea what I was asking her she stayed on the headphone kept talking to someone. I finally had to walk away. Finally realised she was from security. Note for the store staff: it's called shopping....
Love it best place to shop
(Translated) Find all we need (Original) Trouve tous ce qu'on a besoin
Helpful staff. I have been there twice in the past 2 weeks. Both times a staff member approached me and asked if I needed help. They then provided me with knowledgeable information on what I was searching for in the store.
(Translated) Very well organized and easy to find what you need (Original) Très bien organisé et facile à trouver ce qu' on a besoin
(Translated) that of maloney and buckingham inventory not up to date ..... and more (Original) celui de maloney et buckingham inventaire pas à jour .....et plus
You really need to teach the people working the tills that when someone wants out of the store because of having a panic attack, dont tell them they have to wait. If your tills are to close that people can not leave the store during these times maybe there needs to be more space for people to leave. Not have some teller complaining about how long the week has been and its tuesday. I know in these times we have to or told to keep our distance but not allowing people to pass to get out is outright so stupid.
(Translated) I left because there had to be at least 1 non-waiting item at the cash register. ???????????? and have to run after the clerks to get service. Disappointed ???? (Original) J ai quitter car il devais y avoir au moins 1 hors d attente au caisse. ???????????? et dois courir après les commis pour avoir du services. Déçu ????
The store hour is incorrect on Sunday in google map. Closes at 6pm instead of 9pm.
(Translated) Good place (Original) Bonne place
(Translated) Just a pity a sales clerk sold new tires instead of fixing my tires with a 7/32 puncture (Original) Juste dommage de pogné un commis vendu à vendre des pneus neufs au lieu de réparer mon pneus avec crevaison à 7/32
Went in tire change came out with abs light on
(Translated) Like all Canadian tires, a lot of choice (Original) Comme tout les Canadian tire, beaucoup de choix
New store is huge. Buying car parts is not nice at the moment. No reference books or tablets in the isles but that is most likely covid related.
Usually have the stuff your looking for but don't try and find anyone to help you. It is more of a store that you are on your own.
Staff is great but not happy with the way it's run.
They overcharged me for my repair. They charged over two hours of work for something that in reality took them a total of 20 minutes. Dishonest practices, consumers beware !
They have good staff but not as knowledgeable as home hardware. The customer service is good but usually there is a big line waiting!!!! And this review is only for the store not tire department!!!
(Translated) Good store (Original) Bon magasin
What can I say. One stop shop for most anything. Met the manager awhile back. Nice guy. Staff is friendly and helpful. Great place.
Best Canadian Tire there is!
(Translated) Super beautiful and a lot of products. (Original) Super beau et beaucoup de produits.
Great selection for fishing tackle
Complete waste of time. My appointment was 9am and almost 2 hours later my car still outside and not serviced yet. Service counter said that there were a lot of vehicles waiting in queue. If thats the case then don't overbook.
(Translated) The owner of Canadian Tire personally provides exceptional customer service. Thank you. (Original) La propriétaire du Canadian Tire offre personnellement un service à la clientèle exceptionnel. Merci.
Always a great experience
(Translated) Good customer service (Original) Bon service à la clientèle
Do yourself a favor and buy from a small business that has something to gain by treating you well.
(Translated) Good service, courteous staff. (Original) Bon service ,personnel courtois.
(Translated) Everything was upside down even with application difficult to find a precise article (Original) Tout etait a l envers meme avec application difficile de trouver un article precis
Good
(Translated) Good quality???? (Original) Bonne qualiter????
Curb-side pick-up worked well for us today. Stay healthy and stay safe.
Great items in store but customer service and friendliness of staff sadly lacking.
(Translated) Clear and despite the covid, sufficient stock on the shelves (Original) Bien dégagé et malgré la covid,stock suffusant sur les tablette
(Translated) Tres bein! (Original) Tres bein !
(Translated) Excellent customer service. In particular, a big thank you to Samuel from the auto parts department for his professionalism, patience and advice. I learned a lot! Thank you (Original) Excellent service à la clientèle. En particulier, un gros merci à Samuel du rayon des pièces à l’auto, pour son professionnalisme, sa patience et ses conseils. J’ai beaucoup appris! Merci
Not good
(Translated) I enjoyed my visit c a place where my mother and I love fine. (Original) J'ai bien aimé ma visite c un endroit où ma mère et et moi aimons bien aller.
Worst customer service ever
(Translated) Often errors on advertised prices check your bill! Then do not respect the standards of the consumer! (Original) Souvent erreurs sur les prix annoncé vérifier votre facture ! Puis ne respect pas les normes du consommateur !
Fries eh very good fries and service not bad
Forever over sell and poor service!
at first I was not impressed. I booked an appointment, and specifically asked over the phone if the appointment time was too late for the repairs, and the person on the phone said it was fine. Except, when I showed up, now they were saying the appointment was too late, and all they could do was a diagnostic, and I'd have to come back another day, under another service charge to get it fixed. Then after the diagnostic was done, they said the work needed to be done would cost approximately $300, and I would have to wait for an available opening next week for repairs. So at this point I was slightly agitated, but then the mechanic who worked on my vehicle brought it out, and told me he could fix it for less than a 3rd of the original quota, and he will get me in two days later. he had the vehicle completely done a little over an hour, for the fraction of the cost, so I give him 5 stars, but my annoyances about 'miscommunications' on appointment time knocked one star off.
Bad customer service???? The staff is trained very well in avoiding customers
Twice I had to get a tire fixed here on warranty and had good experience with the service department.
Waited over an hour for "help" only to have the guy go "out back for something". Another twenty minutes, find him with a different customer. Then told to go to customer service if I wanted any help by a nasty worker, only to be told to wait 15 MORE minutes while they went to "actually get it". In the end, inventory was listing incorrectly on there site and I wasted close to two hours for nothing.
(Translated) I ordered a weather teak mat for my truck, the delivery was fast, THANK YOU to Tania Fontaine for excellent service, bravo (Original) J'ai commander un tapis weather teck pour mon camion , , la livraison fut rapide , MERCI a Tania Fontaine pour un excellent service, bravo
Found what I needed and more
Brand new store. Impressive
(Translated) Well located there is everything (Original) Bien situé on trouve de tout
Worst Ever I had worst experience with the automated service department.
(Translated) Worst customer service experience of my life. I was trying to find help finding a solar panel in stock. A "clerk" approaches me and offers me help. He ended up talking about canadian draw cards. I tell him that my partner already has a points card, but that doesn't interest me. He goes on to say that there are lots of blah profits, I think he's talking to me about a points card so I end up saying okay, thinking he'll finally help me with the solar panel. He brings me to the front of the store to have me sign a mastercard credit card contract !! I say: Well let's see you never told me "credit card" or "mastercard" in your pitch. He realizes I'm not interested so he turns aggressive and frustrated, he tells me I'm wasting his time and he tries to walk away. I tell him, so you don't want to help me with my solar panel anymore now that you can sell me a card? He says no I'm not a clerk, I sell credit cards, you should know my sweater is different from clerks (me who hasn't seen a clerk for 10 minutes looking for one, I'm angry that he mansplan me that). In short, a real scam, shame on you canadian pulls. Then her teardrop armadillo under the eye, not very reassuring for a young woman (Original) Pire expérience de service à la clientèle de ma vie. J'essayais de trouver de l'aide pour trouver un panneau solaire en stock. Un "commis" m'approche et me propose de l'aide. Il fini par parler de cartes de canadian tire. Je lui répond que mon conjoint a déjà une carte de points mais moi ça ne m'interesse pas. Il continue en disant qu'il y a pleins de bénéfices blabla, je pense qu'il me parle d'une carte de points alors je finis par dire okay en pensant qu'il m'aidera finalement pour le panneau solaire. Il m'amène à l'avant du magasin pour me faire signer un contrat de carte de crédit mastercard!! Je dis: Bin voyons tu ne m'as jamais dit "carte de crédit" ou "mastercard" dans ton pitch. Il réalise que je ne suis pas intéressé alors il vire agressif et frustré, il me dit que je lui fais perdre son temps et il essait de s'en aller. Je lui dis, alors tu ne veux plus m'aider pour mon panneau solaire maintenant que tu be peux plus me vendre de carte? Il dit non je suis pas un commis, je vend des cartes de crédit, tu devrais le savoir mon chandail est différent des commis (moi qui n'a pas vu un commis depuis 10 minutes à en cherxher un, je suis fachée qu'il me mansplan ça). Bref, un vrai scam, honte a vous canadian tire. Puis son tatou de larme sous l'eoil, pas super rassurant pour une jeune femme
By far the worst Canadian Tire store in the country, wish there was a negative star option. -4 stars
Needed some driveshaft joints on Saturday, don’t usually go to Canadian tire for parts hence a couple instances. Went to the parts desk and a young guy knew exactly what I was looking for and I was out in about 10min and also lots of tills open.
Owner Bradley Borland has a written policy of harassment and discrimination towards disabled customers. I personally witnessed a disabled man with a mask exemption be told by an employee that he must leave the store as per new policy from owner. She stated that she did not agree with policy and was was being forced against her will to enforce it or face termination. She stated that policy said no mask exemptions were allowed on private property and any customers were to be refused service and police to be called to enforce. No matter how many years one had been shopping there. This open discrimination cannot be allowed to exist in society and in this small town it will not stand. Discrimination is discrimination same as saying no blacks may enter.
Great Staffs, Great Managers and great service! Love shopping at Fort McMurray Canadian Tire !!
Well I would like to write and tell the manager of automotive of my experience .I am a parent of a student whom is attending St Thomas University .As a parent and not being there in Fredericton (live in Moncton ) we worry about our daughter .Its what parents do .Anyway my thanks go out to Brad at your automotive dept at the this location .He gave my daughter exceptional service .She went in today Dec 13th , with a flat tire ..Brad knowing she was heading home tomorrow and that we have a new tire for the Honda Accord to match the other three winter on it replaced the flat tire with a used but in much better shape tire to get her home .She is on a limited budget and well its Christmas .We had just had allot of repairs done to vehicles along with sending her food and rent money that coupled with its Christmas time of the year money is limited .What it boils down too is he really made her day and well ours inadvertently .I hope he is recognized in some way for this ... Very Sincerely , Kim Cunningham Merry Christmas !!!!
Nice big new store, had everything we were looking for.
It sucked
Staff were helpfull and friendly
The service was poor, the plants in Stock were not being taken care of and the washroom was disgusting! It has really gone downhill.
Friendly and helpful staff
Try to charge me extra 10$ to clean rust from aluminum wheel and an extra 20$ because low profile tire takes longer to install ''scam'' do not go there.
I have found that this location tends to *forget* to post sale prices. I only noticed because, after seeing online sales, I go into the store and see some merchandise priced at the sale price and other merchandise posted in the store at regular price, even though it is actually on sale. Happened this week with the ratchet sets. The Stanley sets were marked at sale price, but the Mastercraft sets somehow had the regular prices only. Had to go to checkout to verify that the Mastercraft sets were also on sale. Not the first time this has happened. Wierd.
(Translated) I loved it ???? (Original) J'ai adoré ????
Friendly and helpful during parcel pickup. Can't wait till they get a car wash and gas bar.
Small and outdated. Decent stock.
(Translated) I love the store and its very good specials, but regardless of the branch I am always disappointed with the garage, even for a simple change of oil. (Original) J'adore la magasin et ses très bon spéciaux, mais peu importe la succursale je suis toujours déçue du garage, même pour un simple changement d'huile.
Booo! Wait 15 mins @ automotive counter only to have clearance bin price not honoured after another 10 mins of consultation. Walmart had it, no issue or snarky remarks.
Purchased a soccer ball and air needles, store attendant helped to fill ball to correct pressure before checkout. :)
Good deals if you watch the flyers.
Good
Not the best selection ????
(Translated) Good specials! Lanes for the cash register not easy! (Original) Bon spéciaux ! Allées pour la caisse pas évident !
great
(Translated) Good teams (Original) Bonne équipes
(Translated) Exemplary service (Original) Service exemplaire
It is fairly easy to find things here and the staff are always willing to help you. The selection of items is huge and the sales are pretty good too.
Great customer experience
(Translated) Very nice store. I love to go there. Beautiful things. ???? (Original) Très beau magasin. J'adore y aller. De belles choses. ????
(Translated) Good service and no discounts (Original) Bon service et non rabais
No customer service st Gatineau or Ogilvie Canadian Tire
(Translated) Very well (Original) Très bien
(Translated) All the native of the country of respectable descent are well familliers (Original) Tout les natif du pays de respectable descendance en sont bien familliers
(Translated) I love this shop (Original) J'adore ce magasin
(Translated) Good service in general .. helpful and product always in stock (Original) Bon service en général.. serviable et produit toujours en stock
Excellent customer service
Great place to get gas Brent and the staff are like famaly they make sure that your good to go .
The pandemic has been going on long enough that the excuse of not knowing how to proceed is not acceptable. I went to this store yesterday with my 2 sons. 3/4 of the store is caution taped as non-essential. I picked out my items that were not blocked off, wood, softener salt, etc and proceeded to the cash. The young lady working the cash was trying hard but seemed very stressed. The young man standing at the end of the cash certainly wasn't helping. He had the appearance of an underage drill sergeant and certainly was not interested in smiling. (And yes it is apparent through a mask if someone has a negative face). He made a head nod toward my order as another man (likely manager) came over and went to the other end of the cash and were suspiciously eyeballing my items as they were scanned. My stomach turned and I thought o my goodness do they think one of us stole something???!! I felt like I was about to be ambushed. All of a sudden the young man points at my already scanned clock and says "remove that". The poor young lady was so uncomfortable. It was a clock that is placed in a center display with bags of firewood. I told him it was not blocked off and he said ill make note and send someone. I said this a shop clock, is it non-essential to tell time if the Hydro goes out?? He said ya it's non-essential. My boys were becoming upset so I chose to leave the store. I understand this is a difficult time for ALL but if you are going to give someone a job it needs to be trained properly. 1) not a young guy who is going to take it as a high stress security control role and make people uncomfortable when times are already difficult and 2) you need to intentionally go out of your way to try to make every experience positive. That is customer service! I also wanted to purchase a winter jacket for my son with the Christmas money he accumulated. Apparently in Canada in December this too is non-essential. I am a CT card holder and shop here a lot and will not return to this store.
(Translated) very good service to auto parts (Original) très bon service aux pièces d'auto
I don't understand why a store that big only has 2 people on the floor at 730 PM I couldn't find any help at all in the store
(Translated) When buying skates, sharpening is free. (Original) Lorsqu'on achete des patins, l'aiguisage est gratuit.
Great selection and well stocked
Best Canadian Tire in BC and Alberta
Do yourself a favour and just go to the one on the north side
Good service ????
Organization and staff knowledge could be better
I hate your web every time i go to find something your store locator comes up and i am not stupid i know were my store is .
Excellent service!
Was there with my buddy getting his Inspection done
(Translated) New ineffective checkout system (Original) Nouveau système pour passer à la caisse peu efficace
Very clean and organized. Great, friendly service
Finally found a helpful employee as soon as walked in for one item as many hide when they see you
The new store since the flood is nice, its set up better.
Just like any other Canadian tire
Clean
Very expensive . Plant went up alot . Went to Walmart got plants for almost half the price .
(Translated) Good and beautiful store and good garage (Original) Bon et beaux magasin et bon garage
This place is awesome I showed up at like 5 after 5 they were already closed they're pushing carts in the front door I need a charcoal for barbecue I have people waiting the manager was out the front door he said go grab it come on cashing still open it's wonderful to know we still have good community business men out there
Great staff
(Translated) Beautiful store and lots of stock (Original) Beau magasin et beaucoup de stock
Our car lost a tire on the highway, we were travelling from Nova Scotia with two small kids and were still 3 hours from our destination. Despite being fully booked they squeezed us in and a couple hours later we were back on the road with all 4 wheels firmly attached to the car. Excellent service from the auto department and after a 14 hour trip we were grateful to them for going above and beyond and getting us back on the road so we didn't have to stay in a hotel for the night.
(Translated) This garage did not do the job for which they charged me. In addition, they want me to pay a towing fee that I did not have to pay in the first place. As a CAA member, this is the service I was going to call for free. Canadian Tire told me to call Tintin because they have a contract with them. Currently, they are holding my car hostage when I refused to pay for towing. Sephanie the director of the car center worsened the situation. She really was not professional. She made fun of me when I spoke. She even decided to post a fee that the Garage had previously removed. (Original) Ce garage n’a pas fait le travail pour lequel ils m'ont chargé. En plus, ils veulent que je paie des frais de remorquage que je ne devais pas payer à l'origine. En tant que membre CAA, c'est ce service que j'allais appeler gratuitement. Canadian Tire m’a dit d'appeler Tintin parce qu’ils ont un contrat avec eux. Actuellement, ils tiennent ma voiture en otage lorsque j'ai refusé de payer pour le remorquage. Sephanie la directrice du centre d'auto a empiré la situation. Elle n'était vraiment pas professionnelle. Elle se moquait de moi lorsque je parlais. Elle a même décidé de remettre des frais que le Garage avait enlevés auparavant.
Unfriendly employees. They don't acknowledge you or smile.
Good stuff but the staff is "iffy" for helping
Great selection - usuably able to find a staff member to help you out.
Very nice place, you can find whatever you need
(Translated) There is almost everything for the experienced handyman and the handyman in the kitchen beautiful department store (Original) On trouve de tout ou presque pour le bricoleur avertie et la bricoleuse dans la cuisine beau grand magasin
Had sale items in stock and fast checkout.
Just like all the rest
Good enough for the size of the city
Favorite
(Translated) Service was slow (Original) Le service était lent
(Translated) Always a good place to buy everything (Original) Toujours une bonne place pour tout acheter
Great selection of products fair service
Old woman on cash was rude and she didn't know how to do a return
Lots of invatory to pick from!
Great store & friendly staff
(Translated) Very good service (Original) Très bon service
Good but long wait times at the parts counter need more people
Fantastic tires and customer service. I bought the WinterTrek tires for my Subaru. Canadian Tire was the only location in the area that had tires in stock that would fit my vehicle. The tires handle very well and my car performs much better (and safer) on black ice, snow, and gravel.
They now have air-conditioned units for sale a bit over priced..They need to get floor models air conditioner not window ones.
Awsome service like always
(Translated) Courteous and friendly staff (Original) Personnels courtois et avenants
I always find what a need in this store..it is an older store but they carry an amazing selection of items...and good prices.Whatever you need it is there somewhere.
Nice CT. Small. Has all the products I look for at CT.
Should put people in the automotive section that has a little knowledge. Asked 2 people that work in it where are the rad caps neither one knew what a rad cap was or a radiator. Nice looking store but not enough staff with knowledge.
The place is a mess. Some areas you can not even shop because you can't get in to the items. Leaving the store is hard as well because you have to pass people that are waiting to pay. Other wise you wait in line just to leave because you did not find anything.
45 minute wait to pick up an online order. Totally unacceptable. I will never order online for a store pickup again
Service can be slow at times but employees are helpful.
NEVER ANSWER THE PHONE!!
Found what i went for. Nothing special but not bad.
(Translated) I was for an oil change and was told that my brakes were finished. I found it weird so I took my car to my regular mechanic. The latter told me that my brakes were not even 50% of use, so replacement not necessary. He told me that Canadian Tire does not pay by the hour but rather the repair, so their mechanic pushes customers to pay for unnecessary repairs to increase their personal income. If Canadian Tire recommends work, get a second opinion. (Original) J'ai été pour un changement d'huile et on m'a dit que mes freins étaient fini. J'ai trouvé ça bizarre donc j'ai amené ma voiture chez mon mécanicien régulier. Ce dernier m'a dit que mes freins n'étaient même pas 50% d'usage, donc remplacement pas nécessaire. Il m'a mentionné que Canadian tire ne paye pas à l'heure mais plutôt à la réparation, donc leur mécanicien pousse les clients à payer pour des réparations non requises afin d'augmenter leurs revenue personnelle. Si Canadian tire vous recommande de travaux, obtenez une deuxième opinion.
Went to Canadian Tire today looking for a plumbing article....walked the full store twice without finding one sales staff....left and went to Home Hardware where theres lots of staff....
(Translated) Are all lost (Original) Sont tous perdu
(Translated) Very satisfied satisfied with my purchase (Original) Très satisfaite satisfaite de mon achat
(Translated) Here are 3 photos ... Photo of the tree on the website when I made the purchase online. Photo of the tree on the box when I went to pick it up at the store. And finally THE PHOTO of the% # @ $ of the tree after having mounted it .... Don't tell me that I have to place the branches, I know it and even after having done this, NEVER ever will I have a tree provided as in your photos. Nice scam???????? (Original) Voici 3 photos... Photo du sapin sur le site internet quand j'ai faite l'achat en ligne. Photo du sapin sur la boite quand je suis aller le chercher au magasin. Et finalement LA PHOTO du %#@$ de sapin après l'avoir monté.... Ne me dites pas que je dois placer les branches, je le sais et même après avoir faite sa, JAMAIS au grand jamais j'aurai un sapin fourni comme sur vos photos. Belle arnaque????????
best prices in town. is cheaper than napa
The service in the Automotive Department was exceptional.
The Guy forgot his name was very helpful and friendly way to go Brother ( the guy with Long Hair
The store itself and the selection is great, but when we went to customer service to pick up an order, the service was abrasive from the representative we interacted with
Couldn't find propane/butane mix fuel there. But otherwise great
The usual Canadian tire experience. Staff is pretty helpful
Had the sale item I was looking for, good service
Very helpful automotive and parts staff
Have trouble from time to time finding what I need and getting out of the new store when you can't find what you're looking for puts it last on my list for supplies. That being said, I found the automotive/mechanical department very helpful.
Very bad service....they put different price tag on item and then they charge me different price they stealing money.u have too make sure what price on item and in u r bill .....They r also rude when i told them about that....specially girl on refund counter
(Translated) On the website it says that we have bags of firewood pellets and can be used for animal litter. I went for nothing. Internet image is not the same as in the store. The service was good but I'm a little disappointed. (Original) Sur le site internet ca dit qu'il on des sac de pellutte de bois de chaufage et peu etre utiliser pour litiere d'animaux.Je suis aller pour le rien.limage sur internet nes pas le meme qu'au magasin.Le service etais bon mais jsuis un peu decu.
Prices on shelves aren't updated. Had to wait 15 mins only for the guy to say the price listed on the shelf is wrong. Also no one knows anything about the products, most people are clueless and can barely speak English. Yikes Canadian tire.
This is hands down the worst Canadian Tire I have ever experienced. The staff were dazed and confused. The isles are cramped. They couldn’t get into their locked section for killex. If I could give less than one star I would.
Great service
Very clean store. Very helpful cutomer service.
(Translated) full of people may good service (Original) plein de monde mai bon service
After my friend took his car to be repaired here it took six weeks to "repair", I had to drive him around. He drove it a week and it broke down, he can't afford a new car and I'm again driving him around.
(Translated) Zero service professionals almost caused an accident after installing my penus and leaving a wheel with bolts lost???? (Original) Service zero professionnels presque cause un accident apres installe mes penus et de laisse une roue avec des boulon loss????
(Translated) I found what I was looking for at the advertised price (Original) J ai trouver ce que je cherchais au prix annoncé
(Translated) Lots of choices at a good price and not too much waiting at the cash desks (Original) Beaucoup de choix bon prix et pas trop d attente au caisses
Great. Apart from auto, house materials ate all well equiped
Well organized. Always fully stocked
(Translated) realistic price. quick checkout (Original) prix realiste. service rapide au caisse
(Translated) Super interesting thank you very much (Original) Super intéressant merci beaucoup
(Translated) There is a lack of personnel, I am looking for help without finding a clerk, but hey, I made arrangements, thank you! (Original) Il manque de personnels je cherche pour de l aide sans trouver un commis mais bon je me suis arrangée merci a vous !
If I could give this location no stars I would. The store is unclean, unorganized and unsafe. For years there have been missing and broken floor tiles all over the store that have not been replaced. There stock/inventory system is extremely poor as often employees are unable to find products based on lack of organization. I have heard from past employees that this is a very poor place to work. Management does not treat their employees properly and this is reflected by their high turnover rate. This location constantly has new staff and staff are not being trained properly. Once again a reflection on management. Unfortunately this Canadian Tire is known for being dirty, unorganized and having poor management. It’s unfortunate that clearly nothing is being done about it.
❤
Lots of deals every day ..great staff ...quality products...A+++
(Translated) Very good store (Original) Très bon magasin
Well stocked, clean, helpful. Love the Party time and toy selection.
good service
Excellent customer service in automotive section.
Has everything a typical Canadian Tire store would carry.
(Translated) It's hard to have someone to give you information (Original) Assez dur d avoir quelle qu un pour te renseigner
(Translated) Accessories for little generator, sorry sorry (Original) Accessoires pour generatrice peu ,désolant fait pitié
Staff not knowledgeable
My store.!!!
Parts desk was empty! No one was there at all. An elderly gentleman had to pound on the table after waiting 30 mins just to get noticed!Wont be going there for parts or auto service again! Plus there exit at the parts desk is stupid. Wont let people exit. A machine just beeps at them and with no one to help at the desk people are force to walk across the store to another exit... priorities guys....
very good service
(Translated) There is no respect for the customer in Canada. And puts special products with fake ad and when we come to buy we pay the full caught false representation ... and when we want to have an explanation nothing to do it happens to us with ridiculous explanation and do not listen to you no draw as a shop (Original) Se canadien tire n à aucun respect pour le client. Et met des produit en spécial avec des fausse annonce et quand on vien pour acheter on paye le plein pris fausse represation... et quand on veux avoir des explication rien à faire il nous arrive avec des explication ridicule et ne vous écoute pas nul nul comme magasin
(Translated) I like (Original) J'aime bien
Last year I dropped my car off for an oil change and tire repair around 8:30-9 am, it wasn't ready until about 5-6pm the next day. BUT I recently took in my car for an oil change and tire repair a month or so ago and had fantastic, quick service. The lady at the service desk was one of the sweetest, most friendly people I've encountered and was very knowledgeable and understanding. They also offer a loyalty program with oil changes and I've found them to be the cheapest in town for oil changes as well. I really had a great experience this time so I'm hoping that my bad experience last year was not a good representation of their normal service.
Arguably the worst Canadian Tire in Eastern Canada. Customer service is abysmal, especially when dealing with the auto parts department.
(Translated) The service is impeccable except for billing on an account, you have to make the girl with the return of goods and the problems of defective goods. (Original) Le service est impeccable sauf pour la facturation sur un compte, tu dois faire la fille avec les retour de marchandise et les problèmes de marchandise défectueuse.
Bad services, can't find employees to answer my questions..
wouldn't trust them with a bike much less another one of my trucks took my 89 f150 in for a fuel delivery problem driving it home water pump blew looked at work order and the played with the fan clutch and in return must of done something with my radiator fixed that and it ran for one day and had the same fuel problem chaged me 400+ to fix it and dint actually do any thing to fix it will not be back for anything
(Translated) I would give 0 but I can't ... What rotten customer service. I ask the attendant if she matches Wal-Mart's price. I had proof of the price on the website on my cell and the lady decides to call Wal-Mart if it had the object in store ... Wow ... after 10 minutes to wait without answer ... j 've crossed the other side of the street to buy it at a better price ... Thank you Canadian Tire, it's just your customer service ..... (Original) Je donnerais 0 mais je peux pas... Quel service à la clientèle pourri . Je demande à la préposée si elle égalait le prix de Wal-Mart. J'avais la preuve du prix sur le site internet sur mon cellulaire et la dame décide de téléphoner chez Wal-Mart si il avait l'objet en magasin... Wow... après 10 minutes à attendre sans réponse... j'ai traversé l'autre côté de la rue pour l'acheter à meilleur prix... Merci Canadian Tire , c'est n'importe quoi votre service à la clientèle.....
The days of 100$ snow suits are over. Same price as name brand. Everything is over priced
Its ok
(Translated) I think there is a lack of personnel (Original) Je crois qu'il manque de personnels
(Translated) Beautiful store and clean. I have sought help for an item and immediately was told (Original) Beau magasin et propre. J'ai demandé de l'aide pour un item et on m'a répondu tout de suite
(Translated) Large selection of quality products, competitive prices or good prices, good service (Original) Grand choix de produits de qualité , prix compétitifs ou bons prix , bon service
I've been looking around for weeks for a decent balcony set. I finally found one I liked at Canadian Tire. Ordered it on-line last night (said there was only a couple left in stock in the Fort Mac store) and was to pick it up the very next day. I waited for the confirmation email prior to picking it up, but instead I get an email that says "your order has been cancelled as per your request". WHAT? I just ordered it, I most definitely did NOT cancel it! After calling the customer service number, I find out that Joseph from the Fort Mac store cancelled my order stating I called in to cancel the order (a bold face LIE!) and there was basically nothing that could be done except to go physically to the store and pick one up. In a normal city, that's what I would have done in the beginning anyway. But, as people in Fort Mac know, things disappear super quickly and you have to grab it up when you see it. Now, on-line, it says there's no stock left (shocking). I phoned the store directly and had to leave a message for this Joseph. If he calls back I'd be shocked. Thanks Canadian TIre...way to screw up, not take accountability (blame the customer for YOUR mistake) and not rectify the situation. I wish there was a negative star.
Got what I was after at the advertised price
(Translated) At least there are things to sell ... (Original) Au moins il y a des choses à vendre...
Number one in my books
Found everything i needed for great prices and no lineup at the cash
(Translated) Have found everything at reasonable prices. (Original) Ont y trouve de tout à des prix raisonnables.
(Translated) Good staff service (Original) Bon service du personnel
(Translated) Good service (Original) Bon service
location is nice with ample parking, communication amongst staff is in need of improving.
(Translated) Disinfection on return, masks for all .. Good service. (Original) Désinfection en rentrant, masques pour tous.. Bon service.
Thank you for keeping the prices low in times of struggle for the less fortunate (flooded). Bought boots for the whole family ????.
They have everything you need
Overpriced compared to other Canadian tires. Auto parts is horrific, they always give the wrong parts and it's a hassle to return items. The man with no hair is so unfriendly, it's awkward. Then when you complain to the cashier they do nothing. Yikes, won't be going back.
(Translated) In the process of re-structuring inside but I found what I wanted and the employees were very friendly and patient (Original) En plein ré structuration a l intérieur mais j ai trouver ce que je voulais et employées très aimable et patients
Dropped somebody else off there !
(Translated) There is a lot of good price but the service is really not good. You always have to go to various places before finding someone to help us. (Original) Il y a beaucoup de bon prix mais le service est vraiment pas bon. Il faut toujours aller dans plusieur ranger avant de trouver quelqu'un pour pour nous aider.
Always courteous and kind, squeeze u in if need b!
Staff are very helpful.
Good place. Happy with my purchases here
(Translated) Very bad experience, I brought in my car for a simple tire change and I managed with two additional breakdowns, one on the gearbox (transmission) and the other on the engine (check angina), and the worst of it. was that I was very badly received, spoke to me in a really unwelcome way, explaining to me that they regret the fact that I came to them, and that they no longer wanted to hear from me, in the end I end up with a very, very bad experience in terms of customer reception and after-sales services and on the other hand the quality of mechanical services, I really intend to assert my rights (Original) Très mauvaise expérience, je fait rentré ma voiture pour un simple changement de pneu et je m en sorte avec deux panne additionnelles, l une sure la boîte à vitesse (transmission) et l autre sue le moteur ( check angine) , et le comble c est que j était très mal reçu , ont m a parlé d une façon vraiment indésirables en m expliquant qu'ils regrettent le fait que je soit venue chez eux, et qu'ils ne voulaient plus entendre parler de moi, au final je me retrouve avec une très très mauvaise expérience que ça soit sur le plan reception des clients et services après vente et de l autre côté la qualité des services mecanique, je compte vraiment faire valoir mes droits
These 5 stars are directly dedicated to the customer service provided by Keelan. Keelan is absolutely a superstar of an employee who was able to go above and beyond to help me out. I was able to get back to Toronto, with the right oil, all thanks to him. A great employee makes for a great Canadian Tire experience!
It was a zoo! Not enough staff to help on a holiday. Did not shop in the garden center as the lineups were ridiculously long at cash register.
Cheap tires
They were helpful in getting me what I needed. Store has great selection.
Waiting room needs a good cleaning. There two days in a row. Washroom used slot, waiting had people coming and going. 1 hour each day, no one wiped or cleaned
Great selection and friendly service if you can find someone to help you
(Translated) A bit small but the essentials are there. (Original) Un peu petit mais l'essentiel y est.
This place has everything, including very friendly and helpful staff. Thank you
Prompt, courteous service!
(Translated) It looks like he likes losing a client better than a battery ... my battery warranty (which after only 1 year no longer works) ended during the peak of the covid crisis. I called in store to let them know that I was in compulsory confinement and that I could not bring them my battery for an exchange before the date on my invoice and I was told that it was correct and that I could pass later given the situation. I present myself today in store and I am told by the parts manager that it is impossible to exchange my battery because the warranty date has expired by a few days and I explain my situation to him but he does not want to know anything . As a result, I will never do business with you for motorcycle / auto parts or whatever. (Original) Ça bien l'air qu'il aime mieu perdre un client qu'une batterie... la garantie de ma batterie (qui après seulement 1an ne fonctionnent plus) finissais durant le pic de la crise du covid. J'ai appeler en magasin pour leur faire part que j'étais en confinement aubligatoire et que je ne pourrais pas leur rapporter ma batterie pour une échange avant la date sur ma facture et il m'on dit que c'étais correct et que je pourrais passer plus tard vue la situation. Je me présente aujourd'hui en magasin et je me fait dire par le gérant des pièces qu'il est impossible d'échanger ma batterie car la date de garantie est expiré de quelque jours et je lui explique ma situation mais il ne veux rien savoir. Résultat, plus jamais je vais faire affaire avec vous pour des pièces de moto/auto ou quoi que se sois.
The Canadian Tire in Buckingham (Gatineau) has gone through renovations and is very nice indeed. There setup for check out is very good, especially given the current Covid situation. Although is was shopping for bikes today, the pet section looked amazing as I walked by, it had at least 3 well stocked isles for food, toys, and other pet accessories.
Bad service. Would not recommend the place.
Nice new store. However, not organized very well, it doesn't have everything that the last store had. Can't find stuff without having to ask. Staff just as lost. Can't even buy a oil filter without asking someone, because they don't have reference books out. Thought they would be more organized. Very Disappointed with this store so far. I've made several stops there, and it doesn't seem to be getting any better.
(Translated) Good service. Numerous and available employees. (Original) Bon service. Employés nombreux et disponibles.
Really wish employees knew what the store carried rather than telling me they didn't carry something and me finding it as I walk out. Have to say I didn't buy it there.
great service and reliable counter person
Handy but pricy if not on sale
(Translated) Very well (Original) Tres bien
Great place!
(Translated) Excellent service at a reasonable price. (Original) Excellent service à un prix raisonnable.
(Translated) I had service wow (Original) J'ai eu du service wow
(Translated) We found what we needed, despite not having enough staff on the board. (Original) Nous avons trouvé ce dont nous avions besoin , parcontre pas assez de personnel sur le planche.
This store is massive!! this brand new Canadian tire look stunning honestly didn't no where to start. Only set back was staff, although I know this is a new store some staff were questionably unpolite.
(Translated) Huge ! Lots of choices for all your needs! (Original) Énorme ! Beaucoup de choix pour tous vos besoins !
You opened a store during a pandemic and thought it was a good idea to place your washrooms where it's necessary to walk past the entire single file checkout line? A line that seems to always have 20 people in it because you don't have enough cashiers. I guess I miss the old filthy store.
Parking, people and products.
(Translated) A new store doesn't mean better service. You should try to improve your customer service. You are missing a solid check mark. Afterwards, don't complain that we prefer to shop online. PS: great design of the exterior of the store ... especially with a ramp for lowering the trolleys that is not in front of the exit. (Original) Un nouveau magasin ne signifie pas un meilleur service. Vous devriez essayer d’améliorer votre service à la clientèle. Il vous manque une solide coche. Après ne vous plaignez pas qu’on préfère magasiner en ligne. PS: super le design de l’extérieur du magasin... surtout avec une rampe pour descendre les chariots qui n’est pas en face de la sortie.
(Translated) Not much missing (Original) Manque pas grand chose
One of the smaller Canadian tire stores. Well stocked however with a surprising amount of products and items. Good sized parking lot and friendly, helpful staff. The washroom however is atrocious. It's small, but it was filthy.
Alexandre was so incredibly helpful and kind (and spoke English) and Fredric was so friendly and patient (with my terrible French). I am so grateful for their help! I needed an emergency tire change on Canada Day, and though it took a little while, I was happy to wait. They helped me as soon as I showed up! They were friendly, kind, and patient. Thank you so much!!!!
(Translated) The 2 young employees we dealt with were extremely nice. But the manager was BEAST with them (poor little ones who continued to smile anyway) and with us too (Original) Les 2 jeunes employés avec qui on a fait affaire ont été extrêmement gentils. Mais la gérante était BÊTE avec eux (pauvres petits qui continuaient de sourire quand meme) et avec nous aussi
Big store
(Translated) Still rearranging everything (Original) Encore tout réaménager
(Translated) One star less for the tiring ones who follow us for credit cards (Original) Une etoile de moins pour les fatiguant qui nous suive pour des carte de credit
(Translated) Very very large area and many choices. (Original) Très très grande surface et beaucoup de choix.
Best tools
Worst experience I've encountered in a garage. The service manager was very disrespectful and was trying to sell me work that wasn't needed on my car. I was treated like an idiot and felt humiliated leaving the shop. They also said they wouldn't honor the warranty because I was refusing to do the other repairs (which again, weren't needed). I do not recommend this garage and will never go back.
Great store. Usually quite lucky getting what I want in stock. I also use their app to do online shopping from home with in-store pickup a few hours later.
It's good helps when you're in a pinch
I went there to get an item on sale. Found it, bought it. Fast and easy.
(Translated) Very good service. Courteous and fast service. (Original) Très bon service. Service courtois et rapide.
We came here twice during the flood to buy rain boots and the likes and were searched both times. I have enough troubles as is and I certainly didn't need to be treated like a criminal on top. Definitely avoid if you don't feel like dealing with invasive staff.
Always find what I need and very knowledgeable staff
Found winter tires on special 76 dollars off each and promptly had them installed by Shawn ! Then snowed on February 27 great job !
Very helpful friendly staff
Standard Canadian Tire
Got my truck repaired here in a pinch. Time has proven their work to be of high quality
Found what I was looking for quickly. Items are almost always in stock. COVID protocols are very good, yet allow for access to the whole store. Good job.
(Translated) Very good specials (Original) Tres bon speciaux
(Translated) I went there Sunday pm. I had good service from the staff but the only problem was that there were only 5 out of 12 checkouts open. So a long queue. (Original) J'y suis allé dimanche pm. J'ai eu du bon service par le personnel mais le seul hic était qu'il y avait que 5 caisses sur 12 qui étaient ouvertes. Donc, une longue file d'attente.
(Translated) Very good service (Original) Très bien superbe service
(Translated) Best service customers are delighted very much appreciated (Original) Meilleur service les clients en sont ravis très apprécié
Long wait with only 1 till open.
(Translated) Very special (Original) Ouin très spécial
(Translated) The store does not respect the two putting everyone on top of each other to pay at the checkout (Original) La magasin ne respecte pas les deux mettre tout le monde est collé un sur l'autre pour payer à la caisse
(Translated) Last visit, I had to discuss with the head cashier to apply the discount that was on display. She was dry and unkind. So pay attention to the prices on sale and the price at the cash register! (Original) Dernière visite, j'ai du discuter avec la cheffe caissière pour appliquer le rabais qui était sur affichette. Elle a été sèche et peu courtoise. Donc faites attention aux prix en solde et le prix à la caisse!
(Translated) Yes it was good ... special patio kit (Original) Oui ça bien été...special kit de patio
Awful
(Translated) good quality the spokes are well dispose (Original) bonne qualité les rayons sont bien disposer
(Translated) Finibien's story with a guarantee has a day ready (Original) Histoire qui de finibien avec une garantie a un jour prêt
Love the new store,more selection
Like
Same as most other stores, just a small store.
Almost everything you need in one stop shopping!! Great prices, great treatment!
(Translated) The staff are friendly and try to help you (at least on the Hardware side), on the auto part side, they hurry to serve you. (Original) Le personnel est sympathique et cherche a vous aidez (dumoin côté Quincaillerie), côté pièce auto ils se dépêchent a vous servir.
Terrible service. Never answer phones.
Excellent variety of products
(Translated) Lots of items in store (Original) Beaucoup d'articles en magasin
Great store fully stocked with all you need and more. Lots of staff to help you out
(Translated) There is really a great diversity of products and also quality products. Expatriate in Canada for 2 years I almost always find what I'm looking for. (Original) On trouve vraiment une grande diversité de produits et aussi des produits de qualité. Expatrié au Canada depuis 2 ans je trouve presque toujours ce que je cherche.
As over priced as ever
(Translated) The employees are very nice and help me find what I'm looking for or go to the right department. (Original) Les employés sont très gentils et m'aide à trouver ce dont je cherche où me dirige vers le bon département..
Got a great deal on Nordic winter tires and battery installation. Wayne from automotive is the best...so helpful and friendly ????????
Was able to get a knowledgeable clerk. Went well
Found what I was looking for. Bonus, it was on sale.
Always great
terrible..disorganized..not enough staff..terrible service
Hands down the shittiest Canadian Tire in BC
Open later then Rona and had everything I needed.
Why one star well it's Granby. No bikes allowed.
(Translated) I had my winter tires installed! They did not tighten my bolts properly on the 4 wheels and I almost lost a wheel. When I came back to check if there was any damage, I was not a priority !!! I had to wait until he passed all their appointments. I find that unacceptable! (Original) J’ai fait installer mes pneus d’hiver ! Ils n’ont pas serré mes boulons correctement sur les 4 roues et j’ai failli perdre une roues. Lorsque je suis revenu pour qu’ils vérifie s’il y avait des dommages, je n´étais pas prioritaire!!! J’ai dû attendre qu’il est passé tout leur rendez-vous. Je trouve ça inacceptable!
(Translated) Very good service, fixed error without problem (Original) Très bon service,corrigé erreur sans probleme
(Translated) Good choice good price (Original) Bon choix bon prix
Brutal customer service...
Excellent
(Translated) No space between rows (Original) Pas de place entre les rangées
Power steering went on my jeep. Was quoted over $600 at another shop for just the hose and labour. Thought that was absolutely ridiculous. Called Canadian tire and they were able to get me in right away and informed me I needed the hose, and a new pump. Clearly explained everything to me and were very nice while I waited for them to fix it. Ended up being cheaper than I was quoted at the other shop and there were more parts and labour included. Absolutely recommended these folks
I find it difficult to find certain things.
Great for car accessories
Website showed the tool but the store didn't have it
Got my Canadian fishing license here.
Long wait just for an exchange,
(Translated) Good service but overpriced. (Original) Bon service mais prix trop chère.
Lol for traveler's don't let the name fool you. A store you could spend hrs in looking around. Employees were very friendly
Love it nice and big
(Translated) Very good store, several great specials. (Original) Très bon magasin , plusieurs excellent spéciaux .
To crowded and disorganized. Staff not knowledge enough about store product.
Took my car there for a break job and after spending over $500, I get the car back and on my way back home, I noticed the car was pulling to the right. I turned around and went back. After telling them of the new problem, they said I needed an alignment. BS I said. When I brought the car, it was fine and now its not. After raising a stink and some yelling, they agreed to look at it and by magic, it was fixed after a few minutes. The breaks lasted about six months and when I took it back, they said the parts are under warranty but the labor isn't. I was so mad, that I took my car to a small garage and had new breaks put on for $200. That was three years ago and the breaks are still good after 40K Km. Sub-standard service and parts. Take your car there at your own risk. You have been warned.
(Translated) Very bad service. The employees are tweens. Looks like a daycare. No one can be found to serve us in the aisles. Arriving behind the store, 5 clerks are gathered to laugh and talk like teenagers in a schoolyard. The cashier plays with a silicone gadget while there is a 30-minute line waiting to pay. (Original) Très mauvais service. Les employés sont des préadolescents. On dirait une garderie. On ne trouve personne pour nous servir dans les allées. Arrivée en arrière du magasin , 5 commis sont rassemblés pour rire et parler comme des adolescents dans une cour d'école. La caissière joue avec un bidule en silicone pendant qu'il y a une ligne de 30 minutes d'attente pour payer.????♀️
Plenty of stock and very glad to see self checkout. Staff were polite and the store clean.
Cool
Very convenient place
(Translated) Very good service (Original) Très bon service
(Translated) We find everything (Original) On trouve de tout
I love going to Canadian Tire. Their selection is great, most of the time. The carry such a wide variety of things that when it comes to it, usually they have it. Prices are generally fair, staff is knowledgeable. And their sales are unbeatable. I got so many staple items for my house and kitchen here, that I love. The points/Canadian Tire Money system could be better in my opinion... Especially compared to something like PC Optimum, but whatever. Highly recommended nevertheless.
It is busy every time I go in there. It is not as large as the store in Dawson Creek but it is pretty well stocked just the same. Similar layout to all the newer stores. They will hook you up most likely.
Size of a football field and a half , if they sell it at Ctire this location has it
Terrible customer service. I bought the wrong air filter and they wont exchange it for the proper one because i dont have my receipt. It is brand new in the package. Guess i’ll be going somewhere else for my automotive needs now! Thanks a lot! I am not coming back for another visit fyi!
(Translated) Real fools not allure .... I punctured at the same time on my trailer ... in their parking lot .. (a box of screws escaped by a customer surely) they did not want to repair them, even at my expense .... saying that they cannot lift my trailer ..... 2 canadian tire mechanics came to see me did not understand..said that it was fesable ..... ???? Really disappointed with them ... (Original) Des vrai niaiseux pas d'allure....jai fait 3 crevaison en meme temp sur ma remorque... dans leur stationnement..( une boite de vis achapper par un client surement) ils n'ont pas voulus les reparer , meme a mes frais.... disant quils ne peuvent lever ma remorque.....2 mecanicien du canadian tire sont venu me voir ne comprenait pas..disait que cetait fesable.....???? Vraiment deçu d'eux...
(Translated) The room service to wait was long (Original) Le service aux pièces pour attendre était long
Worst service ever ordered tires, made an appointment to install them, they never arrived couldn’t serve me at the service counter, they didn’t take any info for the install, the tires weren’t even able to arrive in the time they said, what a joke!!
Got great service
The store is much improved over previous visits. Better organized than some Canadian Tire store in Edmonton.
Good deals
(Translated) It's good as a store (Original) C'est bien comme magasin
(Translated) Like all Canadian Tires, it's ok if you don't have to ask for service. Ghost clerk (Original) Comme tout les Canadian Tire, c'est ok si on a pas a demander de service. Commis fantômes
(Translated) Their drive-through system is on the hook. Good way to get hold of the non-essential items for this pandemic. My order was ready in just 1 hour, pickup was well organized, courteous, prompt and in good standing with social distancing. Thumbs up for your nice service. I recommend to everyone! (Original) Leur système de cueillette à l'auto est sur la coche. Bonne manière de se procurer les elements non-essentiels par cette pandémie. Ma commande était prête en seulement 1 heure, le ramassage était bien organisé, courtois, rapide et en règle avec la distanciation social. Thumbs up pour votre beau service. Je recommande a tous!
Trapped in a lonely outpost running low on supplies, wondering if you will survive through another deep cold winter? Canadian tire will be there for you. Everything you need when you need it. This place is amazing.
Great staff, great selection.
Poor service. Need to answer phone's once in awhile...
(Translated) During their training I believe that we teach them a single sentence `` it's not my department '' and how to hide. I left the store promising not to set foot there again. Poor shopping experience. (Original) Lors de leurs formations je crois qu`'on leur apprend une seule phrase ```c'est pas mon département`` et comment se cacher. J'ai sortis du magasin en me promettant de ne plus remettre les pieds là. Expérience d'achat médiocre.
Great specials, very good service.
Nice enough. too bad so much stuff is %one ti theft and needs to be secured at the cashier for your final purchase. Hate cameras at self serve tills. Won't use them.
Great service
This store has Good 2 Manager Women. Wish staff learn to smile as well.
Unless I asked help from the main managers and even requested support twice from department supervisors...nothing is being done or improved. Terrible experience.
(Translated) Bad management of garage rating ... I called for an appointment, the guy confirmed to me on the phone that it was ok. Returned my name was nowhere !! (Original) Mauvaise gestion coter garage... J ai appeller pour un rendez vous ,le gars me le confirme au téléphone que c'est ok . Rendu la mon nom étais nulle part!!
Some time I wonder why is not called Chinese Tire since all most every thing is made in communist China and is very poor quality. By the way service sucks, you have to look everyehere to find an employee that most all the time is clueless
Most always have the item I am looking for. If not, they will do their best to get it.
Not much to say. Ok store I guess. Nothing really bad ... just nothing really great. Ok placed I would say.
(Translated) Very well found by all (Original) Tres bien trouve de tous
(Translated) The prices are not the same from the shelf to the counter. These things should be verified. (Original) Les prix ne sont pas les mêmes de la tablette jusqu'au comptoir. Faudrait que ces choses là soit vérifié.
(Translated) Excellent (Original) Excelente
We had a very negative experience, whereby repairs to the tune of $1,600 were allegedly made. When my child almost had a serious accident due to the brakes seizing, further investigation revealed that the parts which were supposedly replaced appeared to be used, rusted and weak. Very dangerous and of great concern.
Visited the gas bar only, not many pumps can get crowded.
(Translated) It's good (Original) C'est bien
Worse store in the country by far. Will not price match even though the signs are plastered all over the store. Apparently there policy is to match paper flyers only. Who in this electronic age uses paper flyers other than Crappy Tire? Horrible customer service. Went to purchase a lawn mower and they were $60 more than their competitors. Showed them the online flyer from the competition, they said it wasn't any good. Had to be paper. Wasn't an online only store either. Hopefully their archaic business practices will put them out of business. I for one will never spend a cent there again. Would give a -5 star rating if I could. Spend your money elsewhere and hopefully they will learn.
About half an hour ago I walked over to Canadian Tire from the Tim Hortons parking lot as the battery on my wife's motor bike needed a charge. It was 4:50 and even though the auto centre closed at 5:00 the person behind the counter grabbed a charger and walked over to Tims. Well done! Thank-you very much for your help.
I was surprised to find that their stock of basic electrical supplies was wanting.
It's ok
Love Canadian Tire for many reasons but mainly for being Canadian and having excellent deals with items going on sale from 50-75% off...craziness. The Glace Bay store is quite small and seems overly packed for the size so it can be a pain to find many items but it is still laid out well and aisles are marked properly. If all else fails, the workers there are a great help and can find what you are looking for.
great sales, friendly staff
Unbelievably bad customer service
Canadian tire my favorite parts store high quality parts that fit the first time great friendly people very helpful lots of sales and great tool section i love tools you want it Canadian tire got it all Thanks for the great service have a great day. Sarah and Jenn. Ron
clean store for the most part, but usually have a hard time finding staff to get answers.
Service was poor and slow
Tried to bring back a motocraft battery for the core fee and they demanded a receipt for my new battery. This ought to be illegal. I paid the fee, swapped the battery 2 months ago, and now I am told that I have to find that receipt and bring it back here. Worst service in retail while collecting fees that they have no intention of refunding.
Poor customer service, I would prefer not to give this store even a single star rating but could not publish my review without one. Canadian Tire offers an online purchase of goods or the opportunity to call and order and pick up in your local store. Was trying to order a work boot for my partner and they wouldn't even take my information because they have not even looked at their winter stock or would even give me a date when and if the item would be on the shelf. My question to the woman who I was dealing with was, you won't take my information and if you shelf that item, and sell it I am basically S. O. L. and Katrina's fabulous customer service response was yes. I just want to thank Prince George's store and staff for going the extra mile and finding the item that has not been unpacked either and putting it aside.
The service I got was adequate for my car. I had to replace all my brakes at once. The front brakes were still under warranty so the garage replaced them for free and I just had to pay the labour. I had 2 burnt lights that the garage offered to change. They wanted to charge $17 per light bulb to have the mechanic swap the light bulbs. That seems to be a rather excessive fee in my opinion. I declined and changed the lights myself which only took a few minutes. I bought tires online and went to pick them up at the customer service counter. I had to wait 20 minutes because they were having trouble closing the bill. The garage booked an appointment to have the tires mounted on my car. I declined to book an appointment when I order the tires online so I am not sure why that happened. The employee who served me did a good job during the entire process. I would not suggest wearing a red shirt in the store. Other people will think you are an employee and ask you things.
Knowledgeable personnel, found what I was looking for quickly.
(Translated) Lots of choices at an affordable price. (Original) Beaucoup de choix à prix abordable..
(Translated) P Servjce not very strong (Original) P Servjce pas tres forts
They price their walmart quality products ridiculously high so they can put them on sale at 50 % off every other week, the staff make me wish for the day that robots take over and the cashiers have a way of slowing every transaction to a crawl almost forcing people into the self checkout isles. Just an absolute misery ever time I have walked in there.
I had a burnt out light in my jeep so I went to Canadian Tire. I replaced both lights because the factory lights are off white and they don't give a clear view. Double the price but worth it.
Excellent for help on floor but 000 at cash. Not enough open cashes
(Translated) Very well (Original) Très bien
Motor oils were in three different locations for some reason. Some on sale on one location, but not the other. Stacked pallets of random stuff in aisles. Make a bigger warehouse section and keep store organized.
(Translated) Will need to be patched up from the inside (Original) Aurai besoin d'être retaper de l'intérieur
(Translated) I like how they rearrange! (Original) J'aime bien comment ils ont réaménager !
Great items!!
The same as all the other CrappyTires. Horrible products, staff, management, atmosphere, and service department. Don't even think of exchanging a propane tank in under 30 mins. Nobody knows where the keys are and nobody cares.
Poor service.. never have what I'm looking for! From now on shopping at Home Hardware! Far better service there!
Great deals n clearance items n great staff
(Translated) More personalized in Cowansville (Original) Plus personnalisé a cowansville
Retail side has always been friendly and helpful.
(Translated) Do not trust their inventory on the internet c, is shabby.Me thing on the phone.Cwansville is better manage. (Original) Ne vous fiez pas a leur inventaire sur internet c,est minable.Meme chose au téléphone.Cwansville est mieux gérer.
Love their red tag sales always fi d those tools that are nice to have. We can always use a spare screwdriver set for 19$. A nice 60 piece set.
The Business hour on Google was saying it was open until 9pm Saturday, The sticker on the door says it was open until 9pm Saturday. It wasn't !!! I'm not asking a lot, just to be open when everything is pointing towards that it is.
-They will try to scam you into paying for imaginary repairs. If you choose to visit Canadian Tire for their great sales on tires, it is perfectly fine to also get those tires installed at the same time. That being said, be ready to constantly dodge needless extra fees. They will attempt to assess if you are gullible enough to swindle, and this treatment will be much more severe if you are young or a women. First, call to inquire about the price of installation if the tires are purchased at Canadian tire. I ask at the counter upon picking them up, and I was quoted 20$ more than the number told to me on the phone. When I mentioned this discrepancy they acted like they had not understood me earlier, and that if the tires were indeed from Canadian Tire that they would indeed be the price I had been quoted on the phone. Secondly, all of their extra fee questions will be posed in a very particular way, for example: "So we'll fill your tires with Nitrogen then?", or "And your car will need an alignment, so the total will come to...". All of these extra fees can be easily avoided, if you already know not to trust this company. Thirdly, once your car if ready they will try and trick you into thinking your car is dangerous and undrivable without their intervention, and hefty pricetag. They will rattle off a list of "issues" with your car that they think you will not understand: things that would be hard to tell had been fixed. Often it becomes obvious that they have not even inspected the car, as they did not mention my broken windshield or broken parking break is their "assessment". I had been told previously by another Canadian Tire's location that I would have to pay 900$ just to make the car drivable after bringing it in for a flat tire. When I refused, they said I could not tow my car away because one of it's wheels was already off and so the car was stuck there...upon searching their driveway I found my car in the same parking space to which I had left it with all 4 tires still on... Inform them that you have a mechanic and you will only be requiring the services that you asked for. If you use these tips you may be able to avoid being swindled. These policies are not the fault of the employees. Canadian Tire is just truly a despicable company.
It sucks especially if you are returning something. I was asked if it was broken. When I replied that I didn't know as the water filter was still in the original packaging I was told I am very rude. Called the 800 # included in the reply. Does not sound like they are very interested. Someday I will return an item and then I will find out if anything has changed.
Hard to get help from employees
Good and friendly service
(Translated) Very good store and it's always interesting to shop there. (Original) Très bon magasin et c'est toujours intéressant de magasiner là bas.
Great store. Lots of stuff in stock and great deals!
(Translated) Find what we wanted (Original) Trouver ce qu'on voulait
Found everything I was looking for. Thanks for the excellent help/service. Gan. Store.
(Translated) Good friendly personal service (Original) Bon service personnel amical
(Translated) we are renovating it perfect (Original) on rénove c parfait
Always find what I need in Canadian Tire. God product lines.
Came in to have new tires installed and balanced. I had an appointment in the evening and it took over 2 hours. Disorganized and slow service...!!!
Recently purchased a snowblower from this store. A young man who works there arranged for assembly and delivery at a very price. Truly nice to see such good service it’s very rare these days.
For tired install. Very slow. And i dont recommend any car job with them.
(Translated) We arrived at around 8:10 to buy a special generator at $ 800. There was no more left. By cons we saw a gentleman put 4 in his truck. One per customer would have been a good idea . (Original) Nous sommes arrivés à 8:10 environ pour acheter une génératrice en spécial à 800$. Il n'en restait plus. Par contre nous avons vu un monsieur en mettre 4 dans son camion. Une par client aurait été une bonne idée .
Bright clean store packed with anything and everything you may need. Took me 30 minutes to decide on a battery / booster pack as there were so many to chose from. Not long ago, I would drive to Hull because this store was disappointing just to walk into. Not anymore. Not sure what changed but keep up the good work.
Always good deals and the rewards on the triangle card are great.
It's small but could help you with pratical needs
Got what I wanted for a good price
Well priced, I buy all my pans here when they do on sale!
(Translated) People are welcoming he answers us as we speak to them :-) They are human and make their best .... Do not let you do a good job of the vhualeux on the milk of their mother will have tjr have ... (Original) Les gens sont aceuillant il nous réponde comme nous leur parlons :-) ils sont humain et font leur mieu .... Lâchez pas vous faite un bon travail des vhualeux sur le lait de leur mère vas tjr en avoir ...
Perpetually dirty but ok I guess
Ok
I just got scammed by the auto department. I asked before any service were agreed to that the price would be $190, now I get told the final price is $280. I would have never agreed to it had I known the final price was $280. I will never shop at Canadian Tire again and a compliant letter is on its way. Lying to my face isn't a very good way to run a business.
Staff tries their hardest to be helpful.
Staff. They're good. Friendly.
The Fort St John website link for leaving store feedback is broken. So I have left a review on Yelp and now here. I hope this employee gets the recognition he deserves. Bill who was working in the Garden dept outside in the loading area, was super helpful and gave great advice when he recognized that I needed help. This was on Monday, May 18, 2020. All to often we as a society seem to leave reviews only if it's bad service. I want Bill to be recognized for the customer service he gave even though they were super busy that day. There was no place to park, so that shows how busy they were. For a store that has few positive reviews, I hope management acknowledges Bill and his work ethic. Thank you again Bill!! You made my day with your kindness and knowledge.
Nice staff a bit crowded
It's a Crappy Tire! They have it all here!
(Translated) Nice place to have all you want (Original) Belle endroit pour avoir tous ce on veux
(Translated) Courteous service, availability of advertised products, (Original) Service courtois, disponibilité des produits annoncés ,
Never have what's on sale and never get a phone call when items come in with a rain check very poor customer service
Fantastic store lots of variety
Terrible service. Hard to find help when you need it. If I could rate Canadian Tire half a star for customer service I would. Product selection and layout is ok if you know where to go and what you want.
Just a regular CT store Employees see you approach and they disappear
Very good
(Translated) Always very good service !!! ???? (Original) Tjrs du tres bon service!!!????
Always a pleasant place
I did a curb side pick up, but had to wait 20 min after i called when i got there, the order is suppose to be ready, i shouldn't think it should take that long, other then that the online ordering and everything else is above par
(Translated) Very nice store have found everything (Original) Très beaux magasin ont trouve de tout
(Translated) Very good car service. Friendliness and professionalism. Thanks to Nicolas our advisor. (Original) Service à l'auto très bon. Amabilité et professionnalisme. Merci à Nicolas notre conseiller.
Renovated store is beautiful
A lot of stuff at this location.
(Translated) He has more stoke quaven (Original) Il a plus de stoke quaven
A quick in and out for some chafing fuel
Staff were not in masks. Less than 10% of customers were in masks. 2m bubble was sort of okay but people were not following the floor markings or standing on the circles or always staying 2m apart. Shelving staff were not wearing masks and were working in tight groups of 3 or 4. Would have used no star but that is not an option.
They have a great selection. But it is very difficult to get customer service. On Sundays of course it's extra challenge because it's the only place open for that kind of stuff. They are understaffed often and this is a problem with Fort Saint John not just Canadian Tire. It's okay if you have lots of time cuz they will always do their best to find the things you want. Often they've had to go out to the Sea c-can to go get something that's on special. So for that yes I want to give them a five star. They are doing their best. But no it is not a quick trip running in and out to grab something. Basically I know what I need when I go in if it's a big ticket item I will ask them at the front to find it and then I'll do the rest of my shopping. Yes they've always been fantastic for that. But the problem is not everybody knows to ask, so they think they're sold out. I'm a sure that this affects their bottom line because they'd be able to make more sales. I truly believe they need a larger location. And anything I've purchased from there the quality has been absolutely great. I do a lot of Renovations so yes I have to shop on Sundays.
Thank you for your great service and to Jerry in the automotive department you are awesome and make it a great place.
They love my dog, therefore i love them
They have good service
Great customer service
Great service. Walked in looking to have 2 tires balanced, in and out in no time.
It was a great experience they had a group of 4 little ppl juggling in the entrance as you walked in
(Translated) To change tires, don't be in a hurry (Original) Pour faire un changement de pneus, faut pas être pressé
(Translated) A big thank you to the person who helped me with the checking of my tires !!!! Thanks to him I was able to take the road .... Thank you. (Original) Un gros merci a la personne qui m'a aidée avec la vérification de mes pneus!!!! Grâce à lui j'ai pu prendre la route.... Merci.
Friendly staff & great deals
Good
Didn't have the product I was looking for and if they did, the staff did not know. Can't win them all. But good selection of things.
Absolutely amazing service! Had an issue with a tool that I had previously purchased from this location. The young lady with brown/blonde hair at the customer service desk went above and beyond for me and it was much appreciate!
good, no line ups today
Glad to have the local Canadian Tire open. I found the staff much more knowledgeable of products and service much better than before the flood closure. Please keep up the level of service.
Rude, slow and incompetent, I guess they hired all the old staff from Zellers.
(Translated) Lack of service not enough attendant for customers (Original) Manque de service pas assez de préposé pour les clients
(Translated) Very well (Original) Très bien
(Translated) Very satisfied (Original) Très satisfait
Its okay, its a super store... its okay. Regular prices are clearly exagerated, wait for specials... they tend to bring back the items at a reasonable price.
A little slow because of covid 19
(Translated) The staff, extremely rude and condescending, refused to sell me any products since I was carrying a bag, and refused them to check the contents. This is behavior against the fyi charter of rights and freedoms. (Original) Le staff, extrêmement désagréable et condescendant, a refusé de me vendre des produits puisque je portais un sac, et leur ai refusé d'en vérifier le contenu. C'est un comportement a l'encontre de la chartre des droits et libertés fyi.
Got What I Needed....????
Terrible service. Was in there this afternoon looking for windshield wipers. An older guy who works there was literally putting new wipers on the shelf, didn’t offer any help when I asked for a specific type. He just said we’ve all kinds. So I left and went to a car dealership and got one in 5 minutes.
It ok.
New Canadian tire is so much better than the old store.
Another terrible experience from CT. Parts desk is staffed by lazy high schoolers who can't bother to help and send you off with incompatible parts. I always try to support local, but this was the last time. You are going to continue to lose business to Amazon until you realize that people want good service from people they can trust. EDIT: Response to owner's response. I called the number provided but it only reached an automated response with options to check my CT card balance, online shopping inquiries, etc. No option to speak to an actual person or voice my concerns. I called the store customer service who could not provide me with a corporate customer service number. Instead they said they would transfer me to the General Manager, but I was actually passed off to the department manager I had previously spoken to. To be fair, she listened to my concerns but said there was nothing she could do for me. She said she would pass along my concerns to the GM and Owner/Operator and that I should hear for them in the next day or 2 to see if there was a way to resolve the issue. It's now been over 2 weeks and I have not heard anything. This was your last chance CT and you blew it. You won't be getting any more of my business, in this location or anywhere else.
Broadly has what you need. Ordered an item at their online store, went in and picked it up without issue.
(Translated) Have found everything (Original) Ont trouve de tout
Wonderful team, with great customer service.
Every time I’ve ever been here for service on my vehicles, even if it’s just to get winter tires put on loose rims, I’ve been disappointed. Unfortunately, the service standards in Fort McMurray are already exceptionally low, but this place disappoints people with even the lowest of standards. I’ve given Canadian Tire 3 chances hoping I had just been unlucky, but I’ve yet to have a positive experience.
Came in with my wife to look for some last minute gifts for my brother, super friendly staff. Overall great experience.
(Translated) Find everything (Original) Trouve de tout
(Translated) I received very good service (Original) J ai reçu un tres bon service
Brought our car in for a oil change and change tires. Took 3 hours!! Slowest place I've dealt with and big surprise something is wrong with the car now. We won't be back.
(Translated) A lot of choices. (Original) Beaucoup de choix.
Personally, I find the Northside store better. The staff is more helpful and they have more to choose from.
Great store
I was disappointed by the garage service. Organisation was poor, was told the tires I had ordered could not be found on site only 30 minutes after my scheduled installation, then redirected to a slightly inferior substitute.
(Translated) Vast bcp store of choice (Original) Vaste magasin bcp de choix
I have no idea what’s happening at the parts/battery area. They make you stand in line for 20 minutes to help get you what you need just so you stand in another line to pay which took another 20 mins, JUST TO PAY, while watching others get helped in front of me, not to mention the parts manager wasn’t too helpful, He literally brang someone that I haven’t seen before in the 40 minutes I’ve stood there waiting right at the front of the line. There’s no way he was there first. Very poor system they have in that area. Complete waste of time just for a battery.
Worst Canadian Tire store, no customer service. You will be lucky to find any kind of help
Have all you want.
Half the shelves were empty
Not enough cash registers open left the store with nothing
Store is really nice
The automotive manager was awesome. Service personnel where enthusiastic, friendly and fun. My oil change almost happened too quickly. I walked away being impressed.... My customer service is beyond reproach and I was pleasantly surprised to be on the receiving end.
Great
Good selection of Canadian Tire merchandise. Sanitizer at the door on the way in and out. Social distancing at register/line up. Hard to find someone to help you but very helpful when you do find them.
(Translated) Good (Original) Bon
In dire need of more knowledgeable staff..
(Translated) Saturday, March 21st Hello, Today, I had a bad experience at your Canadian Tire store in Granby. I presented myself with a purchase I made a few days ago, a cast iron pan, which I finally found too big and, after reading the instructions, found it difficult to maintain. The girl in customer service received me very cavalier, believing that the pan had been used. She made me feel, with her attitude, that she did not believe me, saying that the pan could not be resold as is, whereas I had not used it. She finally refunded it to me with obvious contempt. Sorry but such poor customer service does not encourage me to represent me again at your store. (Original) Samedi le 21 mars Bonjour, Aujourd’hui, j’ai eu une expérience déplorable à votre magasin Canadian Tire de Granby. Je me suis présentée avec un achat que j’avais fait il y a quelques jours, une poêle en fonte, que j’ai finalement jugé trop grande et, après avoir lu les instructions, trouvé difficile d’entretien. La jeune fille au service à la clientèle m’a reçue de façon très cavalière, croyant que la poêle avait été utilisée. Elle m’a fait bien sentir, avec son attitude, qu’elle ne me croyait pas, disant que la poêle ne pouvait être revendue telle quelle, alors que je ne l’avais pas utilisée. Elle me l’a finalement remboursée avec un mépris évident. Désolée mais un service à la clientèle aussi médiocre ne m’incite nullement à me représenter à nouveau à votre magasin.
Very nice
Okay
I enjoy the expression on the employees face when they know they have to go out back to find something. It's 50/50 they find it and 50/50 they will never return from the black hole.
Could not find what I was looking for
Not the greatest seeing that you can shop inside yet everything is taped off
Great service.
(Translated) I found the things that needed (Original) J'ai trouvé lès choses que avait besoin
Aweful service ! Took twice as long as they told in the beginning for basic checkup... I DO NOT RECOMMEND THIS STORE !
No one there to look after ue.we wanted to buy a bike.so we went home no feeling real good about our buying experince.
Best place in town for undercoating. Canadian Tire uses the most effective solution in the industry. They also have the best technician for its application. Be sure to ask to have Dan do your undercoating, dude does not miss a spot.
(Translated) The boxes are very fast! well done (Original) Les caisses sont très rapide! Bravo
(Translated) Close to where I live and lots of Black Friday specials. (Original) Près de chez moi et plein de spéciaux pour le Black Friday .
This location falls way behind all other Canadian tire stores I've been to. It is extremely disorganized, they stock is all over the place and makes it hard to maneuver through the isles. The staff seem irritated to perform any type of customer service, and really don't seem well trained. It has not gotten any better over the 8 years I've lived here. The shop is decent thus the 2 star rating.
(Translated) Fat canadian shoots (Original) Gros canadian tire
Poor customer service, was lied to on the phone and came in for nothing. Manager was "helping" me and clearly in no rush to do so. I waited 20 minutes and she came back empty handed. Sadly, this is but a small snapshot of the customer service fails over the years, not to mention the poor quality products. It's a Canadian icon but doomed to fail, and it's their own fault. I will avoid as much as possible.
Had a rattling, knocking sound from underneath in the back. Thought it was likely a brokrn tailpipe bracket. They took the csr in snd up on the hoist in 10 minutes. Found out that the trouble was a loose wheel that hadn't been torqued properly. Quick fix. Dangerous situation remedied. I was on my way in less than half an hour. Big thanks to this CTC!
Excellent service from a young lady who carried our new microwave to check out & same from the checkout lady. Easy service all round.
(Translated) Lots of choice, well appointed (Original) Beaucoup de choix, bien aménagé
Very helpful staff and they had what I needed!
The auto centre is absolutely useless. Booked an appointment for a simple tire changeover with rims. Appointment was for 12. Showed up at 12 and was told after 2 hours of waiting that they didn't have a technician to do the job. Why would they let me book the appointment for 12 then if they didnt have someone available?
Great spot
(Translated) Good price (Original) Bon prix
Easy peasy. In and out found what i needed
Terrible, Terrible, Terrible vehicle service, charging for services not performed! Told 1 hour and 30 minutes, trapped there for 6 hours, they made several mistakes that they would not compensate for and did not try to make it right! DO NOT GET A CAR SERVICED HERE UNDER ANY CIRCUMSTANCES!!! THEY TRULY DESERVE 0 OUT OF 5 STARS BUYER BEWARE!!!!!
Avoid the auto shop at all costs!! Took my car else where first for an inspection and was told my only issue was that the rocker panels needed to be repaired. Got the work done and ended up having to go to Canadian Tire to get the final inspection done (long story as to why). After getting the car inspected at CT they said that the car was apparently riddled with issues and needed load of work, despite another mechanic somewhere else saying it was good minus the rocker panels. I've heard other people say that CT attempted to try the same scam with them to, and when they went to other shops after CT everything was fine. STAY AWAY EVEN IF DESPERATE
(Translated) Nice selection of fishing tackle :)) (Original) Beau choix d'articles de pêche :))
(Translated) Oblige to pay more for the exchange of a defective product which is no longer in stock (Original) Obliger de payer plus cher pour l echange d un produit defectueux qui non plus en stock
(Translated) I recommend. They are rarely out of stock. (Original) Je recommande. Ils sont rarement rupture de stock.
Good selection, good prices and checkouts were all open so no waiting long!
Actually I wanna give them zero. I did an inspection including the battery at the Canadian tire few days ago, they told me that everything was good. However, I could not start my engine this morning anymore and the battery is completely dead. They charged me 94 dollars for service battery terminals and now my battery is dead. I’ve never had this problem before. Good job Canadian Tire.
Very poor customer service. Got approved for credit card online, went in an verified my ID at customer service and they didn't send in my paperwork.
(Translated) Very nice very clean a lot of choice (Original) Très beaux très propre beaucoup de choix
Go there often and I notice every time how little the managers treat there staff. Parts still seem very un organized and the mangers seem to attack the workers for it who for the most part look like they’re all ages between 16-20. Have never had bad service with a kid there, owners/ managers are a total joke.
No line up. 10 min in line to give keys. 1.5 hours for oil change.
(Translated) Of all the Canadian Tire in the area it must be the one I like the least because the inventory to compare others is less and the service is not up to the store. (Original) De tous les Canadian Tire dans la région celui-ci doit être celle que j'aime le moins ,car l'inventaire à comparer les autres est moindre et le service n'est pas à la hauteur à ce magasin.
Went in looking for a battery operated weed Wacker that was on sale. None on shelves. A young man by the name of Tristan went to the warehouse and couldn't find them there. He called Oromocto and confirmed they had them asked to hold one for me at customer service. This young man is a very good ambassador for Canadian Tire
Cashier very pleasant
(Translated) Very good service (Original) Très bon service
Staff was helpful....found m y clothesline items i needed...in and out quickly!!
Went for flowers good selection
(Translated) Great (Original) Super
I don't want to appear rude But This site is very frustrating to me Not just me Everyone I talk to says the same Signal strength streaming lags Thank you No more comments Have a great day
(Translated) Very well (Original) Très bien
Nice friendly staff, always someone there to help and most of the time I find what I need in stock
Store has been renovated and looks good but not all products on the shelves
I do fine what I was looking
(Translated) Canadian Tire specials ???? (Original) Les spéciaux de Canadian Tire ????
So much stuff, so little space...they will be so much better off in their new building
Love canadian tire. Store is just too small to find everything you need for repairs. Stock runs out quickly or wasn't delivered for the sales.
Help was very hard to come by, I could see the lights I needed behind a glass door but waited over 30 min and 2 pages over intercom for someone to open the door.
They had what I was looking for and someone to help me find it
(Translated) Good store (Original) Bon magazin
I recently called in for some quick service tips and tire recommendations and I was greeted with nothing but positivity and knowledge! Drapier was very helpful in assisting me on my tire purchase, which I went to this store and purchased the next day!
Service is horrible.....
(Translated) Warm welcome and there is always what you need (Original) Accueil chaleureux et on trouve toujours ce qu'il faut
Used to do 99% of my shopping at Canadian tire, that was before I moved to northern Alberta and had the pleasure of experiencing this location. Store is messy and cluttered, staff is almost useless and I've been told on several occasions they don't have a product in stock when it cant be found on the shelves but the website list it as in stock at the locations. I don't know how a company can run for so long with such horrible inventory tracking.
Great! It is wonderful Canadian Tire is open again.
Worst auto repair service EVER!! The only reason I give them 1 star is because there is nothing lower!
Correct
(Translated) Very bad service ... Very disappointing (Original) Très mauvais service... Très décevant
Love Canadian tire. It's a one stop shop and recently tried the frank brand toilet paper which was a great purchase. On same level as the Costco brand.
Had hard time returning tube rope that broke after only using a cue of times .. disappointed in customer service , store staff were helpful with fishing gear
Don't bother doing curbside pickup here. The entire purpose of curbside pickup is to order in advance and pick up during the timeframe allowed in order to avoid going into the store during a global pandemic. Ordered an item on the 19th, was confirmed that evening with a note that stated I had 5 days to pick up or said order would be cancelled. Planned to pick up day 4 as I need to use the item day 5. Order was cancelled on day 4 in the a.m. I called to ask why and was told that Canadian Tire switched it to a 3 day hold for orders despite customers being told in writing that the hold lasts 5 days. Told to order again even though that would mean it would not be ready for pick up today. Asked if they could hold the item there for me for an hour as they still had it there , and if I could purchase in store and was told no.
Aisles are crowded with stuff but usually have I need
Not much in customer service or store organization
Easy enough to find what you are looking for, but like every CT in Canada the aisles are too narrow because there is just way too many items in the store.
(Translated) I like Canadian pulls there are good specials you can find everything but there is a lack of clerks in each department and we try to have a walk everywhere to find a clerk and it is shocking I give you a 3.5 star if you solve your problem I would give you 4.5 to see you (Original) J aime bien Canadian tire il y a des bons spéciaux on trouve de tout mais il manque des commis dans chaque département et on cherche pour avoir on marche partout pour trouver un commis et c est choquant je vous donne un 3.5 étoiles si vous régler votre problème je vous donnerais 4.5 à vous de voir
I had an appointment this morning for tire installation at 8:00 am. I made the appointment in September. When I arrived, they had no record of any appointment. I returned the tires and left. I don't think I can choose less than one star.
Good
I am always un happy with there mentenace department and I am not recommending peoples because of some many bad experience
(Translated) We find everything at the best price. (Original) On retrouve de tout au meilleur prix.
Unlike almost every other Canadian tire I’ve been too, the service is brutal in this store. Sat for 30 mins after asking for help to get an item from the locked section by the till. Lady at the till sits there useless and doesn’t even look to help when the stores empty and the help we were promised never showed. Walked out and not coming back unless it’s a last resort
(Translated) All the tools under the same roof (Original) Tout les outil dous le même toit
Tons of selection for great prices, no clearance table though :(
(Translated) Slightly expensive but have you waited for the specials it's a good place (Original) Légèrement dispendieux mais ai tu attend les spéciaux c'est une bonne place
Ok stock is always out
worst service in my life.was told it would take 1 hour to change me tires. it took almost two hours to install my winter tires. every time i looked into the garage the mechanics were horsing around and not not working. when i enquired why it was taking so long the girl at the cash suggested that if i wasnt satisfied i can change my own tires next time. when i complained to the manager Keaven he seemed to care even less than the cashier and didnt even bother to enquire which employee was rude. I will never step foot in another canadian tire in my life.
Pain to try find someone working to help you out
(Translated) Rows well placed to one side (Original) Rangées bien placé pour un ct
The usual store
(Translated) Auto service not too fast (Original) Service automobile pas trop vite
One of the biggest I have been in. Easy to walk around in. Very friendly workers.
Right where it was yesterday
Their tire warranty is a scam! When we were buying it They told us that the tires will be replaced no questions asked. When we went in to get them changed they said that they won’t replace them because the tires are Too worn. If we had know we would have brought them in sooner. So disappointed in the service.
(Translated) parts service not very efficient (Original) service aux pieces pas tres efficaces
(Translated) Box crushed, and not appreciated ordered online. (Original) Boîte écrasée, et ne pas apprécié commandé en ligne.
Best service Ever thanks Pascal M and Max D
Speedy through check out
My son had his car fixed there it took months when he got it back he broke down after 250 k coming back to go to school in Kamloops . Since then both the corporate and Fort St. John’s Canadian tire has not helped in any way to settle the problem . The car was checked in Kamloops and found the there repairs should not have been completed. Now he has a broken car and bills and no answer from Canadian tire . Do not take your cars for service . We are now seeking legal action . I would have put a negative score but had to put one star to text this .
Great selection of housewares; however, too big & lacks personality! Staff pleasant, at best!
Clean quick cashier
I walk in get what I need and leave no hassle no fuss.
(Translated) Very good service (Original) Très bon service
Great customer service
(Translated) It's working like an anthill with a beautiful smile (Original) Ca s'affaire comme une fourmilière avec un beau sourire
Always intéressant tout walk around within Canadian tire while the pilot fer changes.
(Translated) I was just looking for clamps to immobilize a box ... For all practical purposes no choice. .. Pity. .. Few floor staff ... (Original) Je cherchais simplement des serre-joints pour immobiliser une boîte... À toute fin pratique pas de choix. .. Fait pitié. .. Peu de personnel plancher...
Repair shop not professional, spoke to me like I should know everything about cars. Insulted me with bunch of sarcasm. Paid 110.00 for the service regret the hole ammount. Came back to my house to realize I had 3 loose bolts total on my front wheels. Trying to speak with after sale service. Never gets back to me. Takes a hole day to get a straight answer or something even close. Would never reccomenr their shop. I would rather reccomenr something like Midas wich are professional, not sarcastic every 2 sentences, does not insult or lose patience over nothing and are not arrogant.
Busy day but everything seemed to be running smoothly
(Translated) New owner to redevelop everything I like to encourage a Canadian company rather than an American company. They have a very large selection of products for everyone very tall and clean (Original) Nouvelle propriétaire a tout réaménager j'aime mieux encourager une entreprise canadienne plutôt qu'une compagnie américaine. Ils ont un tres grand choix de produits pour tout le monde tres grand et propre
Have been shopping at this outlet for years. Had a recent issue with a snowblower that was resolved within 24 hours of my speaking to them. Store is well organized for Covid and feel safe shopping there.
I had a MVI done at a local garage on Wednesday and had to buy new tires. Unfortunately the local garage I trust and usually go to does not have the tool to do alignments, so I booked an appointment with Canadian Tire on Smythe street to get an alignment done. When dropping off my car, I saw that their prices were listed and it was $79.99 for an alignment. They came back with a quote of $185 and said “they would probably have to replace the control arm in my car” before even looking at it. I told them I had an MVI done the day before so that shouldn’t be the case. I didn’t trust this opinion or the quote so I had my dad call the north side Canadian Tire and got a quote, and it was $80 from them. He told them how the south side location gave me a quote of $185, over $100 more. They assured him that should not have been the case. Afterward my dad confronted the Smythe street Canadian Tire about this and they dropped their price to $87.52 including tax. It is very disappointing that such a large Canadian business cannot be trusted to give a reliable quote to both men and women. I wouldn’t recommend this Canadian Tire location for others to get work done and would also suggest for others (especially women) to get a second opinion if they have to book an appointment here.
Love Glace Bay Canadian Tire!!!
(Translated) Well. Wide variety (Original) Bien. Grande variété
Easy place to find what you are looking for and a very helpful staff.
Asked if some one could check of something was in stock, they said it's not my department I will page someone. I could barely understand the page, I bet the person who was supposed to come didn't understand. Stood in the aisle for a while then finally left.
Ok place some good hunting supplies and other essentials for the outdoorsman.
(Translated) As usual a lot of pallets obstruct the aisles impossible to move and no service. It's always been a tradition in all of their stores. (Original) Comme d'habitude beaucoup de palettes obstrue les allés impossible de circuler et aucun service. Ca toujours été comme une tradition dans toute leurs magasins.
(Translated) You can find everything in canadian tire (Original) On trouve de tout au canadian tire
Its a little small can't understand cashiers there. Very hard to shop as lots of the stuff im the cabinets for no reason.
Excellent service. Store extremely clean.
Always my go-to for fishing, camping, & workout equipment. This CT offers ample selection of all of these and more! If being outdoors is your thing, then Canadian Tire is your place to go! ????????????
Been using parcel pick up. Works awesome and is really quick through the week.
Although I live in Fort St. John, I usually do my Canadian Tire shopping in Dawson Creek but had to go to the FSJ location this morning. There was only one till open and the poor girl had a huge line up. I asked for an item that would be in the back. No one replied to her page.... she paged again.... finally someone called her back and said they were busy... after a LONG wait a girl finally came and said she would look for my item in the back. After another 20 minute wait I had to leave.... I will try again after lunch but after this experience I am reminded of why I go to the Dawson Creek store since they always have plenty of cashiers and there is always someone around who can assist you. I don't understand why this cramped store does not have more staff to assist customers.
My favorite things to do the only thing is that some employes don't like helping English people
(Translated) Good (Original) Bon
The manager with the short blonde hair and big glasses was very unfriendly and abrasive. I just wanted the price on the shelf. A dozen pairs of boots had the wrong price on them and were not "misplaced". Just down right ignorant to me. Then the ponytailed girl with too much makeup at the service desk was snotty to me because I asked for a raincheque for something unavailable. And was also rude to my 10 yr old son. The reason I was there was to get tires on. The shop did a wonderful job. Will never shop here again going backto the northside. Oh and those poor girls at the registers by the doors freeze but one was very nice and said they give them space heaters.Ridiculous places
Found my snow shovels in stock Easy in, easy out, loads of parking
I found what I needed
Never get your car fixed there. I brought my vehicle twice and it came out worse than jt was before. Horrible costumer service. Staff member raise his voice at me after a si.ply asked a question
(Translated) Very satisfied (Original) Très satisfait
I've never seen a Canadian Tire with such poor stock levels and little knowledge from staff. Forget the parts counter if there is a line up -- Roughly 30-45 minutes per customer in line if you're willing to wait that kind of time. Just go to Napa. Worst in the country i'd say, well the worst I've seen and I've been in a lot of Canadian Tire's across the country.
Today my husband want to the mechanic of this store and was there waiting for 4 hours till close and when they finally called him it was to tell him that they didn’t do anything on the car and my husband told me they were treating him different because he spoke English and this is the Gatineau side so they obviously didn’t work on his car because of it and had him sit there all that time as a joke!!! This is Absolutely unacceptable and disgusting!!! They are very raciest and they made the por guy Waste time and his weekend! Wish i told but 0 stars!
Quick visit to pick up tail light bulbs, in and out, no line ups! Yes you should still wear a mask and they've got hands sanitizer by the doors on your way in.. stay safe out there..
I reluctantly got my vehicle repaired here but I was stuck as a transmission line fitting let go in their parking lot. And as I thought, I got ripped off. They have set prices for "forfaits" or plans/jobs. Just over $380 to replace a $15 fitting and refill the transmission. The trick is they charge you $30 just to look at it. They also charge $90 to empty the transmission. Not bad for a transmission that was already empty. Thay also try and up sell you stuff that you don't need. Thieves. If I could rate this garage a 0, I would. I'll never bring a vehicle here again.
(Translated) Very good since the renovations. The return process is interminable. Matching the Price Method is Impossible - If the item is cheaper elsewhere, it is less difficult to get it elsewhere. (Original) Très bien depuis les rénos. Le processus de retour est interminable. La méthode d'égaler les prix est impossible - Si l'article est moins chère ailleur, c'est moins compliquer d'aller le chercher ailleur.
Purchased a new Garmin GPS unit with the help of friendly staff
Brought my vehicle in for new tires, wheel alignment and to inspect/replace tpms. Got my vehicle back this evening received keys from parts counter (the auto service counter was closed). When I got in my vehicle and started it, surprise!!! The low tire pressure alarm appeared. When I proceeded to drive home knowing the service desk was closed I noticed the steering wheel was off center (turned to the right) while driving straight. Now, to waste a morning bringing it down and getting it figured out again. Shops/techs should be charged and payable to the customer the same amount per hour of time wasted for rework, maybe quality of work will improve!!! Update. When I brought my vehicle back they had to reprogram the tpms. No mechanic available for 4 days, but an attendant in the garage was in contact with the mechanic and said they couldn't do anything about the alignment due to a level kit on the vehicle and said my truck needed aftermarket bushings to get it in tolerance. I brought my truck to ford due to the lack of confidence at the shop. Ford checked the alignment on my vehicle and found that it wasn't adjusted correctly. Ford made the required adjustments to the alignment. They also corrected my steering wheel. All I asked in return from customer support was to cover the cost of the alignment from Ford seeing how I already paid them. They can't seem to cover that. I do not reccomend this shop for any automotive work!
Neat store, found lots of treasures.
Always willing to help
(Translated) More products than Magog's (Original) Plus de produits que celui de Magog
the staff needs to be wearing masks and also the customers. This is to protect everyone
good cust service
Great store
It sucked. I couldn't find anyone to help me. Had to walk up to front. To get them to call someone. So I could get my son hockey skates sharpened. Waited for 15 mins. Then had to go find someone my self.
I had some issues with my last service but I'm happy they tried to contact me several times and followed up about my experience which makes me really happy.
Excelent
(Translated) Excellent store if you organize yourself pcq the clerks hide! (Original) Excellent magasin si on s'organise tout seul pcq les commis se cachent !
(Translated) Lack of service (Original) Manque de service
(Translated) GARAGE more than rotten comes in for an alignment worse comes out with an estimate of $ 3000 For my front disc caliper pads even oil. Real crossers. My brakes are not even 6 months before (Original) GARAGE plus que pourrie rentre pour un alignement pis sort avec un estimé de 3000$ Pour mes disque avant étrier pads même l huile.des vrais crosseur.mes frein ont même pas 6 mois a l avant
Nice place but needs to hire workers who know where everything is found ...
Nice store and nice staff
(Translated) Unbeatable discount! (Original) Rabais imbattable!
(Translated) Find everything at a good price (Original) Trouvez de tout à bon prix
Has fair size selection
New and improved. Very impressed
Friendly staff. Good sales. Couldn't find what we wanted.. lol but ended up buying stuff we didn't need :)
Tried to return something. They didn't even ask for a receipt instead were disrespectful and dismissed me. Called a manager over and all she did was giggle behind the counter with the others while I stood there. I tried to contact another manger but they never came. Long story short I never got to return the item. Even with the new big store customer service is pathetic. I will gladly take my money elsewhere.
Website and their computer says they have 4 of a certain winter tire in stock. 10 minutes in the back to find they only have 3. Website and their computer says they have 10 rims in stock. 10 minutes in the back says there's none in sight. Last update on that rim was in 2015. He claims they may be in the sea can but can't check until tomorrow.
(Translated) Too expensive (Original) Trop cher
Auto Service Custimer service not very friendly
(Translated) A bit expensive but offers good guarantees (Original) Un peu dispendieux mais offres de bonnes garantie
(Translated) Before the pandemic the service was really bad and I didn't go. Now it's much better Thank you (Original) Avant la pandémie le service était vraiment mauvais et je n y allais pas. Maintenant c est beaucoup mieux Merci
Oil change etc showed me a problem with the steering -very helpful
Great little Canadian tire. Very helpful.
Store staff hasn't got a clue what the store sells if you can run fast enough to actually catch one and ask a question
So hard to return item
Nice
Empty shelf to be filled by the end of the week...
(Translated) Hello a change of more than 5 stars bravo (Original) Bonjour un changement de plus de 5etoil bravo
Great sales. Great products.
I had a great service provided by Marilyn?( not too sure about the name) Caucasian lady who work at auto parts department.
This is the messiest most disorganized store in the entire CT chain. The fact that this store exists in its current state for the last few years is offensive to the brand. Finding help is hard, finding quality help is impossible. The one star is for the decent rifle selection.
Typical Canadian Tire store except for this one had quite a few employees that would help out good job guys
We havent been dealing with this particular store very long and already more than one incident with this store! Not to say all C.T stores are bad, BUT this is the worst Canadian Tire store we've ever had the misfortune of dealing with. We'll go across the bridge from here on out.
Have been going there for 40 years
Would it be possible to hire some minorities?
(Translated) Very nice tire ... ???????????? (Original) Très beau tire ...????????????
went there to get my summer tires changed over to winters (already had tires, just had to be switched), signed a quote that was $170 came back to pick up my car and charged me $263 because they "thought my tires were 16" and not 17" !! will never have ANYTHING done here again.
Never has flyer items in stock
(Translated) Very well (Original) Très bien
(Translated) I find what I want (Original) Je trouve ce que je veux
They had what was needed when no Kingston stores did. The new close time of 8pm was unexpected, but understandable in a small town like Gananoque. We made it there with time to spare even coming all the way from Amherstview. I'll gladly shop there again when I'm in town the area.
Total not caring about clients. Let you wait for very long time before even looking at you
Its Canadian Tire what can u say
(Translated) VERY NICE EXPERIENCE. A LOT OF CHOICES. BETTER THAN GATINEAU. VERY GOOD PRICE. THANK YOU CANADIAN TIRE (Original) TRES BELLE EXPERIENCE. BEAUCOUP DE CHOIX. MIEUX QUE GATINEAU. TRES BON PRIX. MERCI CANADIEN TIRE
Gret we can shop in store and take it home
Went to canadian tire on maloney in gatineau I was served by the store Director him self , very professional and polite defenetly knows what he is talking about ,way to go canadian tire you have a good one ,having 40 years costumer service and 30 years management myself he is up to par,thank you
Great peoe
(Translated) You can find everything at Canadian Tire. The staff are super courteous, super nice and very helpful. Frankly, I have never been disappointed at the canadian tire of Gatineau! They are very considerate, during the floods last year it was the only place we could trust to have what we needed. Thanks gang! (Original) On trouve de tout au Canadian Tire. Le personnel est super courtoir, super gentil et très aidant. Franchement, je n'ai jamais été déçu au canadian tire de Gatineau! Ils sont très prévenant, lors des inondations l'an dernier, c'était le seul endoit où l'on pouvais se fier pour avoir ce dont nous avions besoin. Merci gang !
I strongly recommend not taking your car here for repairs. I have spent thousands of dollars for a lawn ornament. I've been dealing with the Fort St. John store and Canadian Tire Corporate for months to no end. I'm out of pocket and down a car. ---- Edit In response: I have been dealing with your corporate to no end, that is why i turn to review your store and business pratices I have long been a Canadian Tire customer.
Correct
Poor service can not find any of the staff that can speak or understand English
Straight forward no frills service. Had the part I needed in stock. Explained extra fees for part core charge without being prompted.
Had an appointment at 11am, called and asked if I can bring my car in earlier they said no problem. Brought car in at 10:15 was told that it shouldn't take more than 45mins-1hr. Almost two hours later the car is still sitting on the lift with no one near it. Finally went to see the guy at the counter told him that I've been waiting for over 2hrs he then went at the back to speak to someone and came back to tell me that my car needs new brakes. Lollll no one looked at the vehicle!!! Oh Canadian tire you never cease to amaze me! Food for thought go to a certified CAA garage.
Good red deals this week
Exercise
(Translated) the formidable crates, the muddy alleys, that can not be passed and that in several alleys (Original) les caisses formidables , les allées embourbé, qu'on ne peut pas passé et cela dans plusieurs allees
It's a rednecks parts dream store
(Translated) Very well placed (Original) Très bien placé
No staff
Good variety!
Fix my flat tire as promised, the service desk people were friendly and the mechanic was too. Thanks
Pretty good selection
Awesome place and awesome service
Called to get a price on a couple products. Was told it would take 20 minutes. Find this totally unacceptable.
1 cashier, constantly and long lines. Bad customer service
Found exactly what I was looking for and on sale! !!
People are friendly.
Worst place ever to shop.. worst customer service. Will avoid
Always a good experience
(Translated) Store without service, the merchandise is often too expensive. (Original) Magasin sans service, la marchandise est souvent trop dispendieuse.
Found what I was looking for
Parking lot is small.
Good products good service
Very busy long lineup to the cash
(Translated) For discounts (Original) Pour les rabais
(Translated) Thank you to the new Francoise cashier who served me with kindness and leases smile (Original) Merci a la nouvelle caissière Francoise qui m'a servie avec gentillesse et baux sourire
I accidentally pulled my windshield wiper on the driver's side off my car this morning. I went to Canadian Tire, where it had been put on, and Draper went above and beyond the call of duty helping me out. He promptly went outdoors, popped it back into place, then took some ice slabs off the front of my car so that they wouldn't fly up and damage my windshield. All that for no charge. It gave me a really good feeling about Smythe Street Canadian Tire.
(Translated) Lots of excellent discounts in the hardware section every week. (Original) Beaucoup d'excellents rabais dans la section quincaillerie à toutes les semaines.
Very tiny store, cant pass people in the aisle. Couldn't find anyone at the parts counter and stayed there for 10 minutes until we went and found someone else to get what we needed
Found everything we needed. Good service.
(Translated) Very good service I recommend. (Original) Très bon service je recommande.
(Translated) Good service thanks to the big boss Martin???? (Original) Bon service merci au grand patron Martin????
What's to say it's Canadian tire ????
(Translated) Very good service (Original) Très bon service
Very small for a Canadian Tire and not the best selection. It is still a Canadian Tire with at least the basics.
It’s your normal Canadian Tire. I haven’t used their automotive services, but the new layout since being flooded is nice.
(Translated) You can find everything except groceries ???????? (Original) On trouve de tout sauf de l'épicerie ????????
Worst customer service I've ever experienced. Will NEVER return to have even any warranty work on my tires that purchased there. Go anywhere else but here.
(Translated) Large assortment of goods (Original) Большой ассортимент товаров
(Translated) I did not find the 2 items I was looking for including a simple pot to cook pasta with an integrated strainer, the only model I found cost $ 160. It is obvious that it is understaffed because there was no one to answer me and the one I saw in the distance seemed to be running away from something; customers maybe .. I was forced to go to Wal-Mart and found my cauldron for $ 40; not the same quality as the $ 160 one from C.T. (hope so) but meets my needs. I miss Sears. (Original) Je n'ai pas trouvé les 2 items que je cherchais dont un simple chaudron pour cuire des pâtes avec passoire intégrée, le seul modèle que j'ai trouvé coûtait 160$$. Il est évident qu'il manque de personnel car il n'y avait personne pour me répondre et celui que j'ai aperçu au loin semblait fuir quelque chose; les clients peut-être .. J'ai été contraint d'aller chez Wal-Mart et j'ai trouvé mon chaudron pour 40$; pas la même qualité que celui à 160$ de chez C.T. (j'ose espérer) mais répond à mon besoin. Je m'ennuie de Sears.
The manager was a real help. They did not have what I need to get, he ordered it on Friday, gave me 10% reduction on the price and everything was in the store as it was schedule to be.
(Translated) It's good (Original) C'est bien
Parking is adismal and for a new store they seem to have crampt everything together with no room to move freely. Staff are very nice.
Very helpful in the auto parts department
Today I went there and my little one need to go at the washroom and they where close ... The only store right now that I know who close the washroom .... Really ?!!?
Major call waiting times
Clean store with helpful friendly staff. Check if it's in stock in Glace Bay or you'll have to go to Sydney where they have a much bigger store with a bigger selection. Get hardware at Cameron's Castle by the bayplex. It's much cheaper there.
(Translated) I always liked this business, even if this time, I did not find what I was looking for .... (Original) J'ai toujours aimé ce commerce, même si cette fois, je n'ai pas trouvé ce que je cherchais....
(Translated) Store with almost everything! Hunting, fishing, kitchen items, etc ... I recommend! (Original) Magasin avec presque de tout! Chasse, pêche, articles de cuisine, etc... je recommande!
Good service
Ok
Bad, they not pickup the phone, I had a flat tire I arrived at 7am Like the sign said, They decided to open at 7:35 that day Worst service ever!
This is one of those rare places that has what I'm looking for, the first time I check. For many things they are the only source, but they keep prices low. I appreciate their contribution to the community.
(Translated) I was towed to the candian tire due to a tire problem. The next morning, I was taken care of by their team, despite the high demand this season for tire changes. They even fixed my plate even though I hadn't asked for it! Very good service, telephone follow-up when they are finished! I had a bad opinion of the canadian tire garage, my opinion has changed! (Original) J'ai été remorqué au candian tire dû à un problème de pneus. Dès le lendemain matin, j'ai été pris en charge par leur équipe, malgré la forte demande en cette saison de changement de pneu. Ils ont même arrangé ma plaque alors que je n'avais pas demandé! Très bon service, suivi téléphonique lorsqu'ils ont fini! J'avais une mauvaise opinion du garage de canadian tire, mon avis a changé!
(Translated) Good and courteous service and good explanations. (Original) Bon service et courtois et bonnes explications.
(Translated) Ordinary service but to search one always finds (Original) Service ordinaire mais à chercher on trouve toujours
Clean and good service
(Translated) Very good store, you can find almost everything, excellent warranty on everything sold in store. They have excellent mechanics; very competitive prices, I recommend Canadian tire.☺️ (Original) Très bon magasin ,on trouve presque tout, excellentes garantie sur tout ce qui est vendu en magasin.Ils ont d'excellents (es) mécaniciens (es) ; prix très compétitifs,je recommande Canadian tire.☺️
Very helpful parts woman today
(Translated) I made an online purchase (one item, two copies) and the posted pickup time was noon the next day. Once I had paid for my order, the pickup time was changed to 4pm, still the next day. I called to have the pickup time changed to the one displayed when ordering. The lady told me that there was nothing to do. If the system had unilaterally changed the pick-up time, it was because the extra 4 hours were needed to bring my little box to the door. So I canceled my order. Out of curiosity, I tried to perform the same command a second time. The announced pick-up time was still noon the next day ...! Finally, I placed the same order at Canadian Tire in Buckingham. My order will be ready at noon. (Original) J'ai effectué un achat à ligne (un seul article, deux exemplaires) et l'heure de ramassage affiché était midi le lendemain. Une fois que j'ai eu payé pour ma commande, l'heure de ramassage a été modifiée pour 16h, toujours le lendemain. J'ai appelé afin de faire modifier l'heure de ramassage à celui affiché lors de la commande. La dame me disait qu'il n'y avait rien à faire. Si le système avait modifié unilatéralement l'heure de la cueillette, c'est que les 4 heures supplémentaires étaient nécessaires pour amener ma petite boîte jusqu'à la porte. J'ai donc annulé ma commande. Par curiosité, j'ai essayé d'effectuer la même commande une seconde fois. L'heure de cueillette annoncée était toujours midi, le lendemain...! Finalement, j'ai passé la même commande au Canadian Tire de Buckingham. Ma commande sera prête à midi.
(Translated) When you travel for 2 specials from the flyer and there aren't any ... (Original) Quand tu te déplace pour 2 spéciaux de la circulaire et qu'il n'y en a pas...
Poor visit. Went to buy luggage that was suppose to be on sale and i ask the worker that was looking after that section and he said uf it have a yellow on sale tag then its on ssle but hey didn't even have them placed right. I picked up luggage that the sale price said 89 dollars but when I got to the check they it wasn't on sale and told me it was 199 dollars. After trying to explain that the tag said it was on sale but they wouldn't listen so I just walk out leaving everything that I had pick up behind.
Good service Friendly staff
Daniel did a great job! He found the puncture on my tire and fixed it quickly! Also, he's very trustworthy, which is important when someone is in your personal car. Thanks!
Great staff, (Judy, Amanda, Jen, Emily, Marc, Phil, Pat, etc) they are always helpful and pleasant. The store has lots of variety for generally anything I need, and a few times when they ran out they've back ordered stuff for me. Service center reps ( Brad and Draper) are also great and the prices for repairs to my vehicles are reasonable.
Always good to me.
(Translated) This is a shop where you can find all the necessary tools for an answer, kitchen utensils, all the original spare parts for your car etc., Here you will find everything do not hesitate to visit (Original) Esta es una tienda donde puedes encontrar todas las herramientas necesarias para una contestación, utensilios de cocina, todos los repuestos originales para tu auto etc., Aquí encontrarás de todo no dudes en visitar
The new store is really nice, lots of staff now which is great another plus. Issues that need to be resolved: - social distancing - maximum number of shoppers in the store at one time (you really shouldn’t be reaching 200 shoppers at one time, it’s not exempt because you have more floor space) - all employees need to wear face masks especially floor staff and cashiers. - sanitization of carts(especially the kids ones) - sanitizer should be used upon entering the store, or a fresh pair of gloves worn for those that have sensitivity. - Masks for shoppers should be mandatory out of respect for everyone including the Canadian tire staff. Getting into these habits right now is extremely important in preventing not only covid but other sickness and diseases. I’ve noticed other comments complaining about social distancing ( it can be controlled by enforcement and keeping a maximum allowable number of shoppers at one time) but all of the above is key into preventing the spread of illness and most of all showing respect to other human beings/ shoppers. It’s inevitable that FSJ will eventually have a wake up call, if not with covid but perhaps a future pandemic. Covid is not gone and it really does exist, FSJ has been really lucky so far with the number of cases.
Choices!
(Translated) Very good service (Original) Très bon service
Finally a new owner who has improved this store with a better supply of inventory. Good for customers, staff, and the owner.
If I could give it any less I would.
HUGE selection of Christmas Lights and decor! A must visit place.
Ordered online, parcel was ready and waiting when I showed up to get it. Great service
We were traveling and needed campervan repairs. They were able to get us in first thing in the morning and repaired and on the road again early afternoon!
The firearms couter was very helpful and knowledgeable
i wish there was a rating lower than 1 star this is by far the WORST Canadian Tire in Canada
Store is a mess of inventory
(Translated) Bard service for the tires .. take your trouble. I called 3 times and made 3 visits (Original) Service de marde pour les pneus.. prenez votre mal en patience. Jai appeller 3 fois et faite 3 visites
(Translated) I wanted to buy motor oil advertised for sale. There was only one container and it was not on display. I wanted 5. (Original) J'ai voulu acheter de l'huile à moteur annoncé en vente. Il n'y en avait qu'un contenant et il n'était pas en étalage. J'en voulais 5.
Awesome...had everything i wanted in stock
Never impressed at this store I only go there if I have too. If I can get it elsewhere I do.
Great product selection with nice staff!
(Translated) Easy access with lots of parking. Large area that allows us to find everything we need. (Original) Facile d'accès avec beaucoup de stationnement. Grande surface qui nous permet de trouver tout ce dont nous avons besoin.
Good service ,great products
Good service.
So much to choose from! Great selection
(Translated) The cashier forgot the anti-theft on our gloves to force them to return (Original) La caissière a oublier les anti vol sur nos gants obliger d'y retourné
(Translated) Even with an appointment, I waited 3 hours today ... The car was on the lift at 2:05, my appointment was at 2:00 ... Until then, no worse ... Then the 4 wheels were removed in 10 minutes ... Then, an hour without updating ... Finally, the guy tells me he is waiting for the estimate .... One hour before the valued!!! I tell the guy to do nothing else ... Tsé, $ 95 an hour, no question of my repairs there! Subsequently, 45 minutes to rest my cursed pulls. Honestly, I do not put the pids back there anymore. Finished. (Original) Même avec un rendez-vous, j'ai attendu 3 heures aujourd'hui... La voiture était sur le lift à 2:05, mon rdv était à 2:00... Jusque là, pas pire... Ensuite les 4 roues ont été enlevées en 10 minutes... Puis, une heure sans avoir de mise à jour.... Finalement, le gars me dit qu'il attend l'estimé.... Une heure avant d'avoir l'estimé!!! J'indique au gars de ne rien faire d'autre... Tsé, à 95$ de l'heure, pas question de faire mes réparations là!!! Par la suite, 45 minutes pour reposer mes maudits tire. Honnêtement, je ne remet plus les pides là bas. Fini.
The young lady who helped me was really nice. They allow dogs here and everyone was really nice to my dog too. They even offered her treats.
Great help/service today picking up an internet order.
Terrible automotive service. The worst.
(Translated) Parts service is so unaware that the service is fine. (Original) Service des pièces est tellement pas informé que le service est bien.
A++++
(Translated) Very well served and the staff are courteous (Original) Très bien servie et le personnel est courtois
Not a huge store but can almost always find what I need and this store tends to have the best clearance section.
(Translated) We find everything for the car (Original) On trouve de tous pour l'auto
Got everything I needed
Canadian tire sales are the best.
(Translated) Auto service POURRI, nice gang of head steps, endless waiting, in short, go somewhere else if you don't want to waste your time ???? (Original) Service auto POURRI, belle gang de pas de tête, attente interminable, bref, allez ailleurs si vous voulez pas perdre votre temps ????
(Translated) I love this place .a nice variety choice (Original) J adore cet endroit .un beau choix variete
(Translated) I found everything I wanted (Original) J'ai trouvé tout ce je voulais
I can't believe Canadian Tire system is so broken. Trying to get an answer about a pressure washer I brought in for repairs and know one can answer me with such runaround I think I spoken even with customers in the store. Beside being hang up twice now I have to drive 30 min to get maybe an answer, wish me luck.
(Translated) Good price, courtesy, great choice (Original) Bon prix ,,courtoisie,,grand choix
Had to search for help
Good prices.good service sometimes short staffed
Good customer service, clean n fully stocked:-D
Well stocked prices are a little high on kitchin stock i would shop around
(Translated) Employee running away (Original) Employé fuyant
Store is crammed and hard to maneuver through. Staff are either nonexistent or clueless to assist, if you do happen to find a staff member to ask for help the moment you make eye contact they turn and disappear!! I have also knoticed that quite a few of the didplays in the kitchen area are covered in a layer of dust. But they do have lots of variety!
lack of staff but the one there were helpful
HORRIBLE ! Don’t go there unless you absolutely have to. Our car broke down and we were towed there. They fixed the issue, but when we came back home, the car was noisier. We thought maybe more damage had been done in our inital car breakdown. In good faith we went back, and paid for another repair. The part required had to be ordered, no problem we said, we had to wait 3 days. We did and we brought in the car for our appointment, later that day they call us to say that they can’t do the work, the part BROKE IN THE MECANIC’S HANDS as he was installing it. We said it was fine, we’ll wait 3 more days for a new part to be ordered and installed. The new part arrives, they install it, we get home and the next day after a 10 minutes drive in the city, oil starts to spill abundantly from the car and my husband managed to get back to the garage where they tell him that THE SAME PART BROKE, at that point only they tell us they use refurbished part to lower the cost. Well it could have costed us a motor, so cost not lowered thank you. They said they would order a brand new not refurbished part this time and install it when received. But we were still without a car for another 3 days. We asked for a curtesy vehicle in the meantime, they said they didn’t offer that and best they could do is give us a gallon of oil and we would have to refill the car every 20 minutes as the oil would keep spilling everywhere we went. Very eco-responsable. Nobody apologized for this or offered any kind of compensation and they couldn’t care less that the car was needed for work appointments. They made their money, customer service can take a backseat. We are now 6 months later and the last fix seemed to have done the trick, but we were being patient until the third repair, at which point we were basically brushed off when it was their fault, they put in a faulty refurbished part (the first one breaking in their hands should have been a clue) and we could have been hurt had it been another part. Their logic was let’s order the exact same part and put it in anyway, it’ll probably work this time. This doesn’t exactly put me at ease and in a trusting mindset with them.
Like the new Canadian Tire, good selection!
Items in stock that you are looking for
(Translated) The service. For the parts it is bad 3 persons for the service and I think that the clientele this is not important for Canadian pulls. My last purchase at canadian tire boul maloney (Original) Le service. Pour le pieces cest mauvaise 3 persons pour le service et je pense que la clientele cet ne pas important pour canadian tire. Mon derniere achat a canadian tire boul maloney
Very helpful employees, I found everything I needed and more. There were a lot of very good sales!
I love going to Canadian Tire are for st John store sucks though
(Translated) Good service (Original) Bon service
(Translated) Excellent service Thank you. (Original) Excellent service Merci.
No pricing at all in fishing section, plus over 30 items in-store clearance on site that aren't in store. Will drive the extra 20 minutes to avoid store.
(Translated) Beautiful store and above all very clean (Original) Beau magasin et surtout très propre
(Translated) My favorite store I always find what I'm looking for (Original) Mon magasin favoris je trouve toujours ce que je cherche
(Translated) I like their camping and fishing departments. (Original) J'aime bien leurs départements de camping et pêche.????
Great service verry satisfied
Went there to buy a pool and they said the pools are seasonal if I order one this year I'll get it next year got to love it eh
Love Canadian Tire!!!!!!!!!!!!!
(Translated) There is everything there, apart from its weekly flyer, the place for DIYers and gardeners (the masculine includes the feminine!). Easy access, but a bit of difficulty when exiting, especially if you want to join the 139. (Original) On y trouve de tout, c'est, mis à part sa circulaire hebdomadaire, l'endroit pour les bricoleurs et les jardiniers (le masculin inclut le féminin !). Facilité d'accès, mais un peu de difficulté lors de la sortie surtout si vous voulez rejoindre la 139.
(Translated) Too much product in the rows. (Original) Trop de produit dans les rangées.
Poor service. It's not too bad now they have computer catalogs in the automotive section to assist in finding parts yourself.
Great place
The store has good stuff to shop and great deals but the staff doesn’t care about the customers AT ALL. Every Time you go to the store and look for the staff for help, you won’t find anyone easily, and if you do, the staff will act as if they didn’t see you and didn’t hear you call them.
Don't bother calling, they never answer.
I ordered all season tires in a week advance to find out the tires no longer in stock.
(Translated) Very good service despite missing a lot of the items I wanted (Original) Très bon service malgré qu'il manquait beaucoup des articles que je voulais
Clean & quick. In & out.
Was very disappointed in this Canadian tire. Had gone on a Sunday and didn't get a chance to purchase my items and said that I was gonna come up again on the Monday night from Moncton. The young fellow was nice enough to put the items aside and hold them for 24hrs, he said he was told he could. Called on the Monday to make sure that items were still there and that I was gonna come up to purchase... spoke to another man that wasn't very nice and didn't know how to speak to people. At that point I said I was coming up from Moncton to purchase my items, I said they were put aside, he said that he wasn't putting anything aside for me, he can only hold for 1/2 hr, I said that I was driving 1 1/2hrs to go there, he said he didn't care, that's all he could do... Nice service! In any case, I seen that customer service wasn't top in there list, so I called the Canadian Tire across the River (75 Two Nations Crossing), and they were very helpfull, I drove up and made a $1500 purchase with these guys... People from Fredericton, might as well cross the river to get great services, awesome people there at Two Nations...
(Translated) Good service (Original) Bon service
Front door dose not open right. Big chunk of tile missing at front door tripping hazard.
(Translated) very good supermarket (Original) tres bon magazin à grande surface
No the lawnmower I got did not work very good and one of the wheels was bent it is ok now they got going good at Canada tire
worst website ever always crashing
End of Aug and still charging full price for clearance items.
Everything i needed!!
Always find what I want Thank you
Only restaurant I will go to in Fredericton. Foods always great!!
Because Canadian Walmarts are awful, go here instead. I wish we had Canadian Tire in the States.
Always great sales
(Translated) Very bad experience with an old clerk who harasses customers instead of serving ..... (Original) Très mauvaise expérience avec une commis une tite vielle qui harcèle les client au lieux de servir.....
It looks like we disturb the employees on the floor.
Had the sale item that I went there for. Helpful staff. Put item in my vechical for me as it was too heavy for me.
(Translated) Everything excellent (Original) Todo exelente
The staff at Canadian Tire Smythe are very polite and seem to know where everything is which is unlike other CT’s I’ve been to, the Sporting goods team are amazingly professional and knowledgeable and you can tell they truly know their outdoor products. I’ve never been in much of a line up there with the exception of when COVID first hit which is awesome because the Northside location always seems to have less than needed cashiers on duty which creates long lines/ wait times.
Terrible Terrible Terrible ???? just wasted my time, i went to buy drawer storage tower, it was on sale for 19.99 i went to pay told me it's 84$! I said it's mentioned there for 19.99 then the lady work there she went before me and moved it and told me it's was your mistake, i said ok then went to get another one it's mention on the rack for 47$ then i got it and went again to pay for it then she said ohh its 84$! Too. So i told to the cashier i don't need any of my stuff anymore and left the store so angry and it's gonna be my last time at the store and tbh I've been costumer there for more than 7 years. Ohh really guy's are playing games with costumers ???
Generally, have what you need. Sometimes hard to find an associate if you do need assistance.
A wide variety of products at reasonable prices.
No service. Absolute waste of time
Even with the restricted shopping articles, you can still find everything you need for spring and basic home repairs, tools and auto parts.
They carry a lot of stuff, service technicians are top notch, but if you're not careful, they'll give you the expensive brand name parts
I visited Canadian tire parts thrice in the past 2 days just warrant for my battery as none of the guys know how to do warranty paper thing and they kept on saying I am new and I haven't been taught so finally got hold of evan aquino the manager of parts as he looked truly Unprofessional and rude attitude with no sense of speaking or understanding English and kept on saying loudly that he can't find the receipt for my battery which I bought in the last year"s winter at this ctire location as it came with a 3 year warranty and I was told by parts guy at the time of purchasing that If I lost my receipt they can look it up in the system with my phone no. . After this terrible experience I would not encourage anybody to buy battery at this canadian tire as they don't treat you properly and don't honor the battery warranty program
Draper has gone above & beyond the call of duty and has given nothing but top notch service!! Thank you Draper, it is service like this that deserves recognition and reward!!
No help... Young lady at self checkout is rude
Worst customer service ever! This is a common understanding among locals. I spent 45 minutes in store trying to find a helmet. No one came to help in parts after being called to provide service. No one could grab one from the warehouse. I went online and found what I needed, which was listed in stock (but wasn’t on the shelf) but spoon feeding them what I needed STILL couldn’t get me help. This store is a complete waste of time and it always has been. You’re better off going to the Canadian Tire in Dawson Creek or shopping online.
Curbside pick up was quick efficient and the young man who brought out my bags of dirt placed them in my car closed the trunck without slamming it ????
Keep up good job
This store is jammed packed with everything you need. The staff are Bert helpful????
Got everything you need and always good service
(Translated) Item and price good but service in the aisles pitiful ... nobody there !!! (Original) Article et prix bien mais service dans les allées pitoyable... ya personne !!!
I went there to get batteries for my remote start and they broke one of my remote starters covers their parts department was terrible
(Translated) If you want to have a very bad day, that your vehicle has more problems when leaving than when entering the garage and you want to feel humiliated, this garage is perfect for you !! I went there for a simple tire change, and left with a damaged part. In addition, no employee has complied with Covid rules. Indeed, they undertake to clean the buttons they touched in the vehicle, but did not do so on any of the vehicles that were also in the garage at that time. Then, today, I am told that I am '' tiring '' to ask that the keys of my vehicle be cleaned, the manager Stéphanie refused to give me her name after having told me that '' I was looking for her '' 'with a very violent tone and look, then, we refuse to repair what was damaged by telling me that she never wants to see me again at Canadian Tire. This pitiful, totally disrespectful and unprofessional service should not be tolerated under any circumstances and I wish everyone never to have to do business with them! Several garages in the region deserve their customers much more than this poor Canadian Tire. If I could give -1000 as a note on this page, I would do so without hesitation. (Original) Si vous voulez passer une très mauvaise journée, que votre véhicule aille plus de problème en sortant qu'en rentrant au garage et que vous voulez vous sentir humilié, ce garage est parfait pour vous!! Je m'y suis présenté pour un simple changement de pneus, et en suis repartie avec une pièce endommagée. De plus, aucun employé n'a respecté les règles de la Covid. En effet, ceux-ci s'engagent à nettoyer les boutons qu'ils ont touchés dans le véhicule, mais ne l'ont fait sur AUCUN des véhicules qui se trouvaient aussi dans le garage à ce moment là. Puis, aujourd'hui, on me dit que je suis '' fatiguante'' de demander que les touches de mon véhicule soient nettoyées, la gérante Stéphanie a refusé de me donner son nom après m'avoir dit que ''je la cherchais'' avec un ton et un regard très violent, puis, on refuse de réparer ce qui a été endommagé en me disant qu'elle ne veut plus jamais me revoir au Canadian Tire. Ce service pitoyable, totalement irrespectueux et peu professionnel ne devrait être toléré en aucun cas et je souhaite à tous de ne jamais devoir faire affaire avec eux! Plusieurs garages de la région méritent beaucoup plus leur clientèle que ce pauvre Canadian Tire. Si je pouvais donner -1000 comme note sur cette page, je le ferais sans hésitation.
(Translated) Not great the idea of putting a great deal of merchandise to make the line before the checkout. With children I hate this expectation to the point of not going back. (Original) Pas terrible l'idée de mettre une grande allé de marchandise pour faire la ligne avant la caisse. Avec des enfants j'ai détester cette attente au point de ne plus y retourner.
(Translated) And as always good service and the world is nice (Original) Et comme toujours bon service et le monde est gentil
Good
No one ever helps u when u go to Canadien Tire.
Really nice Canadian Tire store. The staff are very nice everytime I've been there, and they have a decent amount of stock and variety for a smaller location. Parking lot is not good though.
Great prices & a wide selection of products
Slow checkouts
(Translated) It is a beautiful store and the staff amazed me. (Original) C est in beau magazin et le personel ma bien sider.
Typical chain. Prices are ok.
Found aisles very cramped with products for sale. Carts can't pass so you have to back out and wait for other cart. So much product crammed into too small of a store makes it confusing looking for specific items.
Always good service
(Translated) I love this beautiful store welcomes excellent staff (Original) J adore ce magasin belle accueille personnel excellent
Great store as long as you don't need help from someone, if you can even find someone who works there.
(Translated) Poor service. When you ask the employee a question, he sends you to a ranger not report to finally find another employee that he sends you back to the previous ranger .. It will take days at the ball .. Then often errors start on the room side auto ... (Original) Mauvais service. Quand tu pose une question au employé il t'envoie dans un ranger pas rapport pour finalement trouver un autre employé que lui te renvoie dans la ranger précédente.. Ça va faire de jours a la balle.. Puis souvent des erreurs de commence côté piece auto...
I went to this store to pick up an online purchase. Eventhough I got the receipt, I was grilled with questions and given a hard time just to pick up my item. The customer service staff is garbage. Very poor. I will not be going to this store anymore.
The place has a lot of things to buy but expect to stand in the checkout line for 10-15 minutes... not nearly enough cashiers for the amount of customers.
Good return policy, nice selection of household items at reasonable prices. Opening hours are good with ample parking.
(Translated) Good choice and services, varied and well classified products. (Original) Bon choix et services, produits variés et bien classés.
Not helpful staff
(Translated) No service (Original) Pas de service
(Translated) No service. I was looking for an item Dan's furniture section, the clerk has to look for 30 seconds to answer me: I can not help you, it will take me 4 hours to find it! (Original) Aucun service. Je cherchais un item Dan's la section meuble, le commis a chercher 30 secondes pour me répondre : je ne peux pas vous aider, sa va me prendre 4 hrs le trouver!
Great store with great staff!
First I get winter tires and rims. They book me in for an alignment. Whoops rebook for next day, get double booked. Come back 3rd time and they are missing one of the rims... Now the manager steps up, apologizes and offers a discount... ok fine go back 4th time and there on....... Fast forward to getting summer tires back on and a couple of wheel studs break... the truck is 3 years old. That shouldn't happen. Ok... Just fix it. 3 1/2 hours later they tell me they had to remove the rear diff to get at the studs..... Naturally I call dodge to ask if this is true... dodge confirms they do NOT need to touch the rear diff to get at the studs.... clearly Canadian tire has no idea what they are doing ... and now I'm worried something will go wrong with my rear diff and it will cost me $ I don't have ... Don't bring your vehicle There!
Very kind people who gave me instant service and satisfaction
Always the same, you can get what you need there
Great price
Fast, easy shopping.
(Translated) I do not recommend this car center. The staff was friendly until I asked for explanations. 1. Quote error 2. I buy rims and tires I get the tires on the old rims and no trace of my rims. I have returned to see them have my rims and the service that goes with it. I had an appointment at 17 and I leave at 21h Super thank you Canadian Tire. In addition, the tire signal light is on. When I went back I was told to come back tomorrow and throw me out. The vehicle tells me a wheel without air so hyper dangerous. Center car to flee ... A star is too much ... (Original) Je déconseille ce centre auto. Le personnel était sympa jusqu'à ce que je demande des explications. 1. Erreur sur le devis 2. J'achète jantes et pneus on me monte les pneus sur les anciennes jantes et aucune trace de mes jantes. J'ai du retourné les voir avoir mes jantes et le service qui va avec. J'avais rdv à 17 et j'en sors à 21h super merci Canadian tire. De plus le voyant de signal pneu c'est allumé. Quand j'y suis retourné on me dit de revenir demain et me jette dehors. Le véhicule me signale une roue sans air donc hyper dangereux. Centre auto à fuir... Une étoile c'est trop...
(Translated) There are a lot of things there ... But it's difficult to talk to an employee, because they are rare on the floor. On the other hand, their smartphone application is well done and will give the quantity in stock and the aisle number where the item is located. More efficient at finding what you are looking for than looking for an employee. (Original) On y trouve beaucoup de choses... Mais c'est difficile de parler a un employé, car ils sont rares sur le plancher. Par contre, leur application pour téléphone intelligent est bien faite et va donner la quantité en stock et le numéro de l'allé où se trouve l'item. Plus efficace pour trouver ce qu'on cherche que de chercher un employé.
Worst store ever. So many staff but none when you really need one. Front door has been broken for years. Dawson store much better
My mother in law had to bring her vehicle here 3 times and its still not fixed. Way over priced and can't even fix it properly. Do not bring your vehicle here!!!!
Found what I needed at a good price. Staff were helpful. Got some keys made quickly and they work :)
Love their new hunting displays
(Translated) Never use the garage at the Canadian tire. Several problems after repair. Otherwise the store is good (Original) Ne jamais utiliser le garage au canadien tire. Plusieurs problèmes après réparation. Sinon le magasin est bien
(Translated) Good service (Original) Bon service
A ten minute shop turned into almost an hour as there is still insufficient knowledgeable staff for the size of the new store
Best Christmas gift ever
(Translated) My husband's favorite store. I advise that if I go inside, there is a good chance that I find interesting articles. (Original) Magasin préféré de mon mari. Je l'avise que si j'entre à l'intérieur, il y a de bonnes chances que j'y trouve des articles intéressants.
(Translated) Major reorganization of the store and reorganization of checkouts (Original) Grand remaniement du magasin et réorganisation des caisses
Brought my car in fo 11 o'clock appointment and they are just starting the tire change now. Take it somewhere else as I will next time. The counter man is nice.
Great service
Curbside pickup was good, but website was confusing about the stall number and there weren't any numbers.
Service is amaxing . They go above and beyond. Only wish they had more Canadian made products for sale on their shelves .
Good selection of miscellaneous tools and other construction needs. Wide range of items sold here and friendly staff willing to help.
I loaded up my cart outside with plants only to learn that the store was closed! This was not evident! I was not alone. NOT HAPPY!
To much stuff everywhere. Not organized
Bought a cuisinant mixer online and picked up in store today. But when I opened it at home, turns out it’s used! There’re still water at the bottom of the mixer, clearly somebody didn’t clean it well, there’re still dirty spots in the mixing bowl. The whole thing smells like chocolate. I am sooooo disappointed at the store, and will not come back again.
Smaller store but well stocked and staffed. Gas bar on premises. Property well kept!
Store is too big. Staff very helpful. I dnt like the fact we are charged for the Canadian tyre dollars
(Translated) What's special there is more (Original) Ce qui est en spécial il y n'a plus
Online order, brought to my car. Super quick and polite!
Great customer service
(Translated) Ask two male employees for help to help me with a product that I was looking for, they told me to go see another employee, I thanked them for their good service, especially it was nothing to do. In another aisle I met a female employee who helped me right away and find my product in 5 minutes. Being served by a male employee in Gatineau, it's better to go shopping in Canada Tire de L'Ontario (Original) Demander de l'aide à deux employés hommes de m'aider pour un produit que je cherchais, ils m ' ont répondu d' allé voir un autre employé, je les ai remercié pour leur bon service surtout il fesait rien pas occuper. Dans une autre allée j' ai rencontré une employée femme qui m ' a aidé tout de suite et trouver mon produit en 5 minutes. Se faire servir par un employé homme à Gatineau on est mieux d'aller magasiner au Canada Tire de L'Ontario
(Translated) Very clean large store! Friendly and courteous staff. I recommend. (Original) Grand magasin très propre! Personnel aimable et courtois. Je recommande.
Went there second time for tire change (winters to all seasons) the price and the quote changed with in 4months. It was 120 approx before and now the price went up to 179$!!! We brought up why the change in price since it is the same car and same amount of work. The guys working the the counter said “inflation” with a attitude! Really buddy!? You know what inflation in Canada is lol.. What a joke, rip off. Tried calling the manager but none picks the calls here.
Scheduled a month in advance to have a previously purchased Canadian Tire Prostart command start unit in my pickup. I live 400km north of their location where there is no Canadian Tire. I told them they could have the truck on a Thursday as I was flying out of the Fort St. John airport (work was scheduled to be done on the Friday) and that I was returning the following Tuesday to pickup the truck and drive home. I returned Tuesday to find that they hadn't completed the installation, and I had to delay my return (by at least an hour) so that they could just put the truck back together. The command start doesn't function properly (it will start the truck, then it shuts off right away) and they didn't even setup the remote lock/unlock on the new key fob. They insisted I pay a bill for a complete installation before they would return my truck. All I got for $600 was a blinking blue light installed behind my rear view mirror. Useless!!! Will never do business with again!!
Best Canadian Tire in town...
They don't seem to be too interested In helping customers. When I asked if they would check my car door to see what was wrong, their response was "Its probably just frozen." Well that may be the case but I would appreciate if you took a look for me to be sure. What a waste of time. Thanks for nothing Canadian Tire.
Absolutely love this store and their great deals!
Good
Like every other canadian tire...but with slower service. Seriously dont expect a quick in and out.
Very clean. I know I mention it a lot in my posts but I like to walk into somewhere that you feel comfortable touching things and not going to slip or need to pick trash up. Canadian Tire is one of those stores!! Great staff as well.
(Translated) I had good service (Original) J ai eu un bon service
Canadia Tire is my favourite toy store. I bought a lot of tools and other stuffs at the store in Calgary. When moved in here, I was very happy when I saw the store sign. I normally buy tools when they are on sale. It saved me a lot of money by the deal and by I did some works myself. The staffs there are helpfull. The return policy make you to buy things without any warry. So I trust this store and highly recommend.
Everytime I have been there, the employees have been friendly and courteous. They have tried their best to help with any questions I have had. I do recommend this location.
Using the app sure helps find what your looking for
(Translated) Helpful staff (Original) Personnel serviable