Reviews of Vic West Tire Mart (Tires)

Diana Benschop

I have taken all my vehicles to vic west auto this spring and the service has been amazing. great advice, great customer service and honest pricing. will not be looking for another mechanic for a long time. as a landscape contractor with both personal and business vehicles i love knowing there is someone to call when i need knowledgeable and efficient service.

nancy tv

They answer the phone , no leaving message! Prompt service, highly recommend if you want the job done right !

R. Berezon

I brought it in here the first time for a 105 point inspection and a detail, all the mechanics showed me everything that was going on with the car. What needed to be replaced now, 6 months from now, and what's still in good condition with an estimated lifespan. Every time I get a problem with my car that I cannot fix myself, I bring it to these guys where they find and fix the problem. I live out in Sidney and I would very much rather take it in to these guys than going to another establishment because they are trustworthy and knowledgeable in what they do. Everyone is straightforward and direct with your vehicle and they will fix it right.

Jay Michael

Great place!!

Mark Miele

Had the car towed there the night before; they opened at 8:00am the next day. The car was fixed at 8:01 even though they had five other cars in the garage. Excellent service.

Tips To Level up In Life

Needs a little improvement. Cheapest place in town I found for tire installation though. Car was parked across street when done which was a little annoying and did not get a phone call despite owner having my contact information. Said number did not work. Ok fine. Overall not bad, pretty greasy and dungeon type of place, shopping cart full of garbage in detailing bay and only a few lights working. If shop was cleaned up, employees wore clean uniforms and owner had change when you pay cash this place could be almost be a 4 star. Not questioning their ability but the apperance would scare off most discerning customers.

E Kinrade

Prompt and affordable. Reliable and fair.

Maria Hendrikx

I needed two tires replaced, Erik shopped for a great price on a new set and had them put on that day. Great service and people!

SandRa Lee

We recently bought a used car. It needed two major expensive repairs - wheel bearing axle replacement and a new differential. They were able to turn the disappointment of buying a lemon into a positive. The great team turned our car into an 'almost new' one. It's nice, especially nowadays, to go to a place where service still means something. We've been a happy clients for a few years and will stick with them and recommend them to anybody.

Nicole Backs

Great guys providing great service with observable integrity. Will go out of their way to track down a part at the best price available, will explain the work that needs to be done thoroughly, patiently, and without condescension. My invoices have yet to exceed the estimates given, and they've always provided information for finding less expensive options if cash is tight... even if that information is that the cost of the work required exceeds the total value of your vehicle... all around great team I genuinely enjoy doing business with :)

Katie MacLean

I had an absolutely amazing experience with West Bay Auto Sales this morning. I happened to be in the area, and stopped in the office to inquire about a tire replacement. Within 30 minutes I was on my way out with a new tire, some buffed out dents, and booked for the next available space for an oil change. Erik and Ryan (I think) provided an absolutely wonderful service. Price was unbeatable - I’ll definitely be back again.

Stephanie Couldwell

These guys were super responsive and willing to let me drop off my vehicle after hours. They called me right away when they had questions and arranged for me to pick up my vehicle after hours. Really reasonable fee, you can bet I'll be back and recommend these guys to anyone needing work done!

Kaelyn Hilgartner

Have been here countless times and will continue to go here in the future. They are fantastic with great people who work there

Kay Ergovan

I LOVE my mechanics at Vic West Automotive & Detailing. They know what they are doing, they are fast, friendly, courteous and above all honest. They fixed my dead car today. It was only a little wire that took them a half hour to fix and all together cost me less than $100. I will never go any where else if I can help it and I will recommend these guys to every one I like. ; )

J J

helped me out. fixed a flat nobody else wanted to for half the price.

Shane Mac

When they first gave the estimate to fix my car without really knowing what was wrong. They were within $28 when they found the problem and fixed it the same day. Will forever be going back for any future work. Very Professional group.

Exposing Proxy Stalking Organized Harassment

I message them about being a possible new customer and review back zero response like a black hole. First impressions are important. I went to another shop that likes clients and their money. Some kind of response, any response would make customers feel more assured.

Lynda G

Thank you Eric!! You saved the day.

Darius C

Cool guys!, had my tires switched up quick and easy… good service! Good luck through the corona season????????

Christian Galitzine

The mechanics here always try to provide their services as quickly and as at a low cost to the client and possible. If they can't fix it for you, they know a guy who can and will call them on your behalf. Seriously the best automotive service I've ever received.

Lara B

Great place great service

Derek Swan

Fast, friendly service. They work within your budget giving you straight, simple answers and don't try to sell you on anything you don't need. I'll definitely be returning and recommending to friends and family.

Blake Peets

Took my golf with check engine light to get fixed. Dont know anything about cars, but they never made me feel stupid. Eric and Brent are honest, good guys and took great care of me and my car - Highly reccomend using them!

Nic Tymchuk

Went to have my truck detailed and had a cigarette hole burned in the seat. When i asked to either have my money back or the hole fixed, he told me I was lying and made up some weak excuses. Also tried implying that I made the hole, when I don't smoke. It was 100% a cigarette burn and the fact they tried to lie and partially blame me is pretty lame. 150$ isn't much to refund when you are in the wrong and damage some bodies up holstry.

Marshall Ney

Canceled on me as I was parked outside for my appointment . Told me the doctors called His work just then And that he had to have surgery at 10am , my appointment was for 830am. Hope he didn’t eat the night before .

Marnie Hart

Always great service/prices!! Our vehicle had to go to the actual dealership (warranty) and there was no charge for diagnostic testing and they did research on problem, printed it for us to take to dealership. Highly recommend

Th claclo

Always amazing service with a smile. Won't take my cars anywhere else They have helped me time and time again with ease!

Hal Fox

Great service, friendly people that get the job done correctly and in a timely manner 10 out of 10 recommend.

Andrew Harper

Good customer service there, the guy recommended a cheaper place for an oil change, then inspected my brakes for free. Definitely going to get my brakes serviced there next time.

Vern Nestle

Used "Eric's Towing" to remove a scrap vehicle. He sent out a tow truck right away was prompt and very professional. Came through on short notice when the other guy bailed!

Jeremy Mills

Went in to have my alternator replaced they recommended macs auto electric. Picked up my vehicle they broke the button on my key that unlocks my doors and taped it back together with electrical tape and didn't inform me or apologize or offer to fix it. Upon asking for my old battery back I find out they sold it to the lady who was ahead of me needing a new battery totally shady. 3 days later I broke down in nanaimo. Macs alternator was no good. Had vehicle towed to Vic west for replacement alternator I get a call mid day being asked to get my vehicle out of there shop big panic big rush I left work and was forced to get another alternator from macs because they wouldn't wait for the one I ordered from lordco to arrive. Not only was I charged twice for labour but the alternator shop Eric and Vic west recccomended was all of a sudden in Victoria Wests Opinion what he called a GOOF. For a second I had to pinch myself and see if I was standing in a prison somewhere. What a terrible unproffesional experience I will never go back and that's saying a lot because I am super easy going and understanding. Oh yeah and my belts squealing run away from this shop

Bernie D

Car looks new again!!