Here you have the opinions of real people like you who consume the products and services of Jiffy Lube (Tires) in Cranbrook area (Canada).
Nowadays this business has a score of 4.4 out of 5 and the score was based on 113 reviews.
You may have noticed that it reaches an reviews average is quite high, and it's based on a high number of reviews, so we may say that the score is very credible. If people have bothered to value when they've done well with the service, is that it works.
As you know, we don't usually stop to give evaluations when they are positive and we usually do it only if we have had a problem or issue...
This Tires is classified in the category of Oil change service.
Good service but way too expensive
Special Thx for the Gaskets honest life savers!
Guy couldn't figure out how to charge the job to company account. Poor training provided to employees.
Quick, courteous, and thorough.
Quick and professional ????barely waited and like that its tucked away !
I always found this, a low wait, quick service, and helpful staff.
Beyond helpful with their service. Didn't try to upsell us and got the job done in mere minutes.
Really impressed with their service. Friendly and respectful. Topped up my oil at no charge today as I wasn’t too low. I will definitely be back!
I had an exceptional experience last Sunday morning. After running a few errands in the early morning, I dropped by the Jiffy Lube. Manager was professional as where the two young men assisting with the basic oil change. There was no aggressive upsell but suggestions for further action in the future. More importantly, I appreciated the professionaism of the two young men that day - well done gents!
Good place to get rid of your used oil.
Best service ever. Derrick and Amit really professionally and kind. Thanks a ton
Literally no line up and got in right away. Full service appointment done in 10-15 mins where I could be waiting at a dealership for an hour. Super friendly and professional service - highly recommend and will be coming back frequently if I need service!
Fast oil change. Not to much upsale pressure
Just had my tires swapped and am very impressed with the fast and efficient service, great attention I (and my truck) received and excellent pricing I also got some info as to air filter condition (should be changed soon, which I knew) and breaks (which I thought may need attention, but not really) They were very nice to top up some coolant and windshield wiper fluid, which they did not have to do.... This was a nice addition to the overall great and friendly service Highly recommend!!! And I believe for a "chain" these guys take pride in their work and in customer service better than some smaller outfits
My go to oil change. Plus, they installed a replacement lightbulb for free when I found it a bit beyond my ability to access the headlight of my Subaru Outback. They’ve got a lifetime customer in me.
Excellent service, very informative and courteous. Timely, comparable prices. Will come back for sure. :)
Poor
I spend most of my time on the road because of my job, which means in terms of matience and other things I’m often going to different locations based on convince. This is exactly where I went last time I needed my car maintained and I was glad to be able to go back. These guys do a stellar job and have exceptional costumer service skills. They price is always fair (if not less then I’ve come to expect at other places) and they really care about your needs, and work with you to help make sure you are in tip top shape. As well, they give excellent advice on matience and how to increase personal vehicle longevity, even to a person whom is as “Car illiterate” as myself. Thanks again!
I have been a regular customer at this Jiffy Lube for good reason, in fact stopped by a few days ago to get my customary oil change. Their service is always reliable, operated by a well experienced and friendly team. I can't conclude this review without commending their manager Harman who is very professional and attentive. Thanks for exceptional service Jiffy Lube!
These guys have always been great. I'll keep coming back. With only 2 bays though, there can be a long wait at times.
Fast and professional service, got a quick oil change and fluid top up on the new truck. Happy customer.
Friendly service. Complete. Feel bad paying for oil change, but so much cleaner than doing it at home.... always try to sell some extra service, but not pushy
Awsome service and we'll priced, they know what they're doing, made getting my oil flushed and new air filters easy
Very friendly staff and very polite, they moved fast and didn't pushed any sales. A step up from Mr. Lube. I was in and out in less than 10 minutes. Coffee and newspapers are complimentary and the "come and top up for free" deal for the next 6 months is good also. Definitely worth it for a hassle free oil change shop. I will go there next time and highly recommend it.
Excellent and fast service! Will definitely be coming back. Great customer service
Very fast ,very pleasant and knowledgable young man...very pleased
Awesome service.
I drove up to this location, the other evening, and just asked if I could have a litre of oil in my car, as the light had come on saying it was needed, the team that worked there was so helpful. i pulled in and there were four young men topping up my oil and antifreeze immedietely. when i asked how much I owed, they said , no worries, just have a good day! i was very impressed, this service saved me a lot of time and some money ,Thanks again guys!
outstanding customer service thanks again Sherry, Sydney, and of course the guys working in the pit, and thank you to the manager. 10 stars. While i am visiting in Cranbrook, this is the only store in town i trust for my oil and filter change. Thanks again Sherry, pit crew, and management.
Great customer service and very polite people!
we went in for an oil change, they told us we didn't need it, but it was a little low. so they filled our oil tank free of charge. the whole process took less than 5 minutes as well. by the strictest definition of 5 stars, they deserve all 5.
Fast friendly service.
Great service. My first visit a few minutes ago was blazing fast. No line, coffee in the car, fluids and filters checked, Gaurav offered plenty of options, and I was done in less than 15 min. Highly recommended.
I didn't even know this place was tucked away behind the A&W. Super nice guys, they totally went above and beyond. I will go back to these guys.
Twice I asked them to check the tire presure and they said they will. I checked it after I get home and it was below 30psi. Not a good first impression. Will go to Wal-Mart auto instead next time. Oilchange is over priced.
Top notch service. There was no attempt to sell me a bunch I didn't need.
Great service! Super friendly, not pushy, and pleasant overall. Helpfully answered all my questions. If your at the bc cannabis store like me, might as well stop over for an oil change!
First time coming to this Jiffy Lube but it for sure wont be my last! The service was amazing and the staff is really knowledgeable! I came in today for an oil change and Harman was so kind and helpful. He had it done quickly and efficiently. Would definitely be coming in again!
Too expensive service. Coupons do not work. Will offer services that are not required. Not worth coming here. Do not reccomend this location.
Excellent service. Had my check engine light come on and they ran a diagnostic, topped my oil up, refilled my tires all within 10 minutes and wouldn't except payment because I was a frequent customer. You never get service like that anymore!!! Highly recommend
Good fellows. I like this place. They are not pushover unlike the others
Been here a couple of times to get oil changes done on my vehicle. Always been happy with the oil changes and the looking around under my vehicle to spot signs of trouble. They noticed brake lines going bad once which cued me to get them changed. Oil change prices are steep compared to what the dealership will charge. I once made the mistake of having them flush the front and rear diffs, as well as the transfer case without asking how much it would cost. At the end the bill was 800 dollars including the oil change..... Any other service shop would charge no more than 400 for this work tops. What I'm trying to say is, use these guys for oil changes only, and leave the rest of the services they offer to another mechanic that is much cheaper.
In and out in under 15 minutes..knowledgeable staff...
Loved the service provided by staff at the Queensborough Jiffy Lube. They’re quick, efficient and get the job done well.
I came from Walmart having bought windshield wipers, I didn’t know Walmart no longer had their auto centre, and I didn’t know how to change the windshield wipers. I went to the Jiffy Lube next door and asked if they could help. They came out and changed all my windshield wipers. Everyone that came out was excellent and extremely helpful. If it weren’t for them, I wouldn’t have been able to put my wipers on. Before I left, they even made sure the wipers were working correctly, very professional, and I couldn’t have asked for a better (impromptu) experience.
Excellent service! The staff are extremely efficient, knowledgeable and always go the extra mile. Great atmosphere and the coffee is always delicious - highly recommended.
Dont have all you need
Just go my vehicles oil changed. Best customer service I’ve received during oil change. I had 3 kids in the truck, they were handed colouring books and other goodies while waiting. I recommend this place to everyone especially moms. Also very affordable. Nav was very informative and I appreciate his advice.
Great, dylan was a great technician highly recomend him.
These guys do a great job, courteous and helpful. Nice to see this type of service still exists. I will return. Thanks guys!
Hands down the best mechanic experience I've ever had at any place. The service was efficient, fairly priced, and most importantly - there was no sense of being ripped off which is a common theme amongst oil change service centers. Nav supervised the service on my 2012 Lance Ralliart and he was excellent, he even gave my puppy in the backseat a treat - top marks. I will definitely be recommending this location to everyone in the area. To Nav and the staff - this is how customer service is done, please continue this high standard as this is what breeds loyal consumers. Thanks!!
Very friendly and very professional
Don,the manager is wonderful.. we had an issue and he went above and beyond to make sure everything was ok and we were happy and would continue to be repeat customers. Thank you for that!
Good service and tracking record of your vehicle
I almost drove the car into the ditch that they sit in to repair the underside. They were super chill about it, ferried me in, were super casual about me almost then driving over one of them. They got me a coffee, were ridiculously over the top white glove service when they spoke to me, ("yes sir, hope you enjoyed it sir, may we get you a paper, etc) and explained thoroughly every service they wanted to provide. Overall, it's a customer first focused service. It's really good. It's overwhelmingly good. Definitely would recommend, and appreciate the service I received today!
I get my work truck serviced here. The guys are always efficient and polite. For what I require, they do great work.
This is the best place to get your vehicle serviced. I used to go out of my way to go to their 4 road location but this one is much closer to me. Brand new and very clean. Shaw go WiFi so you can surf while you wait. Fast, friendly and a great bunch of guys!
Friendly staff
Had time enough to get other things done plus get an oil change instead of leaving the vehicle at a shop all day. Thanks to the crew at Jiffy lube Cranbrook for the great service ????
Good, friendly service, and their work was done quickly. I went back a few days later to get my fluids topped up and it was all done in no time for free. I have no complaints.
Came here for an oil change. No wait, was professional and quick.
I have now been to this place and they have always wowed me. Gaurav always amazes me with his courtesy and great, humble yet very intelligent customer service. Fast, efficient and courteous is how I would describe them as.
Great team, fantastic service, quality workmanship, and the best prices in town!
Went there on a sunday afternoon and there was no wait. No appointments, it's first come first serve. they made a number of recommendations but were not pushy. They have kids "funpack" which was really helpful for my 3 restless kids - comes with a lollipop, crayons, sticker and coloring book. They also offered to change my headlights free of charge (I had my own new bulbs but just didnt get to around to it yet.) It was super convenient. Thanks guys!
Very professional. Very quick oil changes. Get things done perfectly.Good people. Highly recommend this shop to everyone.
There's always a bit of an uncomfortable feel when you go to a mechanic because you're not sure if they're just up selling you or if there's actually a problem with your vehicle. The guys at Jiffy Lube, especially Nav the owner, are amazing. They make you feel comfortable first and tell you honestly what you need AND what you don't. Definitely will be bringing my family's cars without hesitation. These guys are quick and always top up my washer fluid :) Thanks!
Everyone there was very professional and polite. They also had a better pricing compare to others. Come here and you won't regret it.
Way overpriced
In and out in under ten minutes . I like that!!
Staff was great and so was the service.
Professional and respectful. No upselling. Serviced right away at this new location. Coolant reservoir was bone dry and the guys filled it up by 13 Leters at their own cost which totally cut into their bottom line... But they made no bones about it. Business is francised locally as well.
I was in the Wendy’s drivethru when a lady behind me got out and told me my tire was flat to the rim. I was with my husband and two kiddos. We pulled out of the drivethru and the one place we could think of going was jiffy lube. We pulled up to the door and explained our situation. They got us in, helped us figure out how to find the spare (I had no idea) you had to lower it through the middle console of the van. They changed my tire, loaded up the spare and sent us on our way. They were very happy, polite and professional. I will definitely be bringing my vehicle back here for further maintenance.
Quick and attentive service.
I love the staff at this location. The guys here are simply awesome. very helpful, very friendly, and they know what they're doing.
Excellent service, recommend coming here.
Good service and friendly staff 5/5
Sherry was awesome! Amazing service and convenience!
Our recent visit at Jiffy Lube was a pleasant and exceptional experience. We were greeted with a friendly smile, efficiency and professionalism. Within minutes, the staff member (with the woolly hat) explained the procedure to follow and all the while maintaining excellent eye contact and without a doubt he was enjoying his position of serving the public. Excellent service from the time we arrived until departure time. We will be back to Jiffy Lube for our next oil change Thank you.
Great service ????
Great experience getting my jeep oil changed here. Reasonable price. Exceptional customer service. Explained every inspection in detail. Definitely going back there
Great service, personable staff!
The guys there are great! Very friendly and quick. Air filters are a little expensive but oil change is standard for the town.
The guys that work here are awesome! Very kind and courteous with a great customer centric attitude. I called them up because I had overfilled my engine oil way too much and needed some assistance to drain the excess out. No problem....took me in right away and was quick on taking care of it once I drove into their “garage”. I couldn’t be more happier than just drive away afterwards without any additional costs. Shows you they are much more than just a money making business —highly recommended and trustworthy to deal with.
Seemed very thorough.
Quick, friendly, thorough. And at a reasonable price. I am very happy with my service. Thank you ????
Brought our car in here a few weeks ago and Harman was super friendly, professional and quick with the team to get the work done and we were on our way. Told us the prices beforehand and didn't try to upsell anything. Showed us the new filter before replacing it too. Will definitely come back here!
There was a miscommunication about a headlight I needed replaced, and the following day the manager (Nav) went above and beyond to rectify the situation. He even had a mechanic replace the bulb for me (which turned out to be stuck) for free, plus gave me a discount on my next oil change. Seriously was not expecting that much of a response, so thank you very much Nav. I will definitely continue coming back.
Phenomenal, caring, customers-first experience
$10 Off Synthetic oil changes with the coupon.
Great staff
Great job! I will be back again for ma free "top ups". Im not so stingy using my washer now, sry guys lol
Excellent service, guys were great and fast.
Excellent service.. highly recommended ????
Didn't expect much when I drove by but saw the shop had no lineup so I took the chance and boy am I happy that I did! Best oil change ever. I didn't think I would be so excited that I got an oil change. These days I'm usually shocked when I receive good service cause it's not normal. Gourav and the team on Saturday we're fantastic. Super informative, extremely helpful and no pressure with any suggested "upsells". I despise taking my car in for service because the dealership rakes me over the coals and treats me horrible. Not anymore!! Jiffy Lube in New West is my new place to go - hands down. These guys won't disappoint you. High fives team!!
Best service every time. Always go above advertised service. Make sure to stop in for a visit!!
took my buddies mazda 6 wagon in for a service. great service. friendly staff and always putting customer ahead of them....will come back to get my oil change done here and only here....
Friendly staff, in and out quickly. I'll be back
I called in advanced to see if they could service my vehicle 15 minutes before they closed. I came right at 6pm (closing time) and they took their time, was very courteous and kind and brought me coffee while I was waiting. They worked an additional half an hour out of hours to make sure I was properly attended to! :)
Better coffee than Tim Hortons! Best service I’ve seen in a while will return
I guess the astronomical tithe is what you expect to pay for forgetting to change your oil and doing it last minute. Staff are nice.
Very fast, very expensive but good service.
I've been coming here for over a year, bringing both my vehicles for regular oil changes. Recently I've had some tire issues and these guys are just awesome. I would like to thank Landan for taking the time to talk with me over the phone and in person explaining the possibility of why my tire lost a nut. Landan added a new nut to the tire and made sure all the other tires were secure and not about to come off. Thanks guys!
I'm not a car expert by any means and honestly would not have a properly functioning car without specialty shops like this. Service was extremely professional and timely. Harman and Ali in particular were very knowledgeable and friendly.
Ricky and Kumar were absolutely brilliant! Definitely recommend this JiffyLube to other service centers around
That was unfortunate. I gave them over a week in advance to have my oil filter that most places have ready for me. I show up only to have them say they don't have it when the other Jiffy does have it. Not impressed.
It was a tough choice between Jiffy Lube or Walmart but after checking the reviews online the choice became clear. This place even offers free top offs between oil changes!
So quick and friendly service
Excellent thanks
Super friendly, didn't push extras like Mr. Lube. Less busy than other locations too as its tucked away in the Landing
Amazing service
great place with great service. Very friendly and welcoming staff. Provided me with good insights on future maintenance. Highly recommended!
Always had excellent service here. Harman has been great. Thank you guys!
I've been coming here to have my oil changed over the past couple of years. The team is incredibly friendly, professional, and knowledgeable. They get the job done and more. Highly recommended and special thanks to Cully, one of their team members who helped me the last time I was in. Thanks guys and keep it up! -Antonio
Best oil-change - here's why. Between now and the next Oil Change we can come back anytime for free fluid top-ups. Friendly staff who do extra stuff like checking the battery power and about 25 other things. Also I had a fuse box cover that was broken and they fixed the clips on it and didn't charge anything. Nobody does that. Also there was an oil leak and they added an awesome product that sealed it up right away. It was amazing. We won't go anywhere else for oil changes now. Serious Professionals and very knowledgeable. The best.
Great place to get your tired repaired. Very friendly and helpful!
Always go here for a quick oil change specially in the winter months when it's to cold to do it my self. Staff is always kind and respectful and are there for you.
They’re just awesome. I stopped by to get some oil because the motor light came on, I didn’t have enough time to make the whole oil filter change, they got the oil, the washer fluid and when I came to pay they said it’s free service because we were there before changing oil, which makes us customers and the top it up is on them. Thanks again.
Awesome place. Good bunch of guys. Suggest things but never try to upsell you things you dont need.
Great quality product and outstanding customer service
Very friendly service, they go above and beyond!
Great location, fast service, friendly staff. Highly recommended!
After seeing a big line at the other guys, I decided to try Jiffy Lube instead. Efficient and friendly service. I'll be coming back next time. Thanks for a job well done!
I was very impressed with my service today. The techs really took the time to go through my vehicle and even took me underneath my vehicle to show me the issues. This gave me an extreme piece of mind when dealing with them. The shop was also very clean and organized. It clearly is run by people that carr about the details which is important to me especially when dealing with my vehicle. Thanks a ton.
Great keep you in the know about everything there doing
Awesome
Efficient. Reliable and Friendly. I highly recommend this to anybody who is seeking for some great service!
Very friendly and quick
Amazing fast, efficient, and knowledgable customer service! Great level of professionalism. These group of guys actually make me look forward to getting my oil changed
This chain always wants to try to sell extra services. It gives me the impression that the attendants get a commission on their sales upgrades. Each time I have not purchased their recommended extra services I have had all my oil leak out from the cap being so loose. The first one I assumed was accidental, but now I get the impression it is intentional. The last one was the worst. I ran my truck without 4 liters because they did not tighten the filter, it was completely loose. The owner better be careful, your bad service is putting vehicles & lives at risk. You better pay attention to your services.
Great and honest service.
Gaurav is awesome and these guys are fast and very helpful.
Fast professional service for my company fleet and my personal car.
My go to place for oil changes and free fluid top ups. Always quick service
Great place to get your oil changed fast..
Quick and painless!
Decent oil change place. Staff was really nice and quite quick. Slightly pricier than Mr. Lube but also was much less pushy.
Jiffy Lube at #110-805 Boyd st,New Westminster, BC,did an excellent job on my car today. Thank you Harman and staff for taking care of my car in a professional manner. Keep up the good work.
Can you hear on the first day they opened and they were very friendly and helpful. Super fast service and a great price, I would recommend
Wonderful service. Quick and efficient
great, friendly and to the point.
My first time coming to this jiffy lube and they were very friendly and professional. I have a old Honda Odyssey and I am not very familiar with cars, but they were very helpful and now my car is running like it's brand new! I will definitely be coming back the next time I need to get something checked out.
Very friendly, did everything I needed fast work.
I went to Jiffy Lube at the start of the year and have been back ever since. Even under changing management I have had nothing but positive, helpful, detailed, knowledgable, accommodating, friendly customer service. I am a stickler for excellent customer service and I received it every time at Jiffy lube in Cranbrook. I do not feel like I am taken advantage of and upsold on products I do not need or I am not aware of. Thorough care to my vehicle and respectful and professional explanation to me were given with each service. Thank you Isaiah, Scott, Brandon, Jessie and Tyler:) I feel very well taken care of as a returning customer.
fast service, no line uo. prices a bit expensive
I am very impressed by the level of professionalism the employees here display when working. Above and beyond iny opinion. I was in and out within minutes, other Jiffy lube locations can learn from there.
Came here, great service. not pushy with trying to sell you extra services. very helpful. will be bringing my work van back.
went in to get my oil replaced. turns out it was actually the engine light that was lit up. Harman was nice enough to top up my oil free of charge, let me know what was going on and gave me a reputable mechanic to go to. best service ever. thank you!!!!!
Came in for transmission fluid service and was impressed with the service. Got some free coffee too at the office :) ... and met the owner himself. Very friendly person ... didn't try to upsell me with anything. I'll definitely come back for more services in the future.
wow, so fast and such great service.
Special thanks to Ali, today he helped me out big time! Give that guy a raise. I'll be loyal to this business from now on because of him. ????
I use Jiffy Lube because they don't try to upsell you like some of their competitors do. Would have been 5* if they offered to clean K&N air filters (like their US facilities do).
Asked for a regular oil change and he gave me the standard trying to get a couple extra dollars hoping I wouldn't notice. Not a good way to treat a customer
Very Helpful, Honest and Hard Working Crew!
Super fast , super professional,great experience
I've been to several different oil change locations and this is by far the best experience I've had. It was my first time at this Jiffy Lube location and just pulling in, the guys already had my information pulled up and ready. Everyone I met was very friendly and polite. They quoted me the price of my oil change. They offered drinks while I sat in the car. After some inspection, they made recommendations of things I should get serviced. They were patient to answer my questions and wasn't pushy when I made my decision. Overall, I felt like I had exceptional service and an awesome experience. Thank you and I will be back. EDIT: I visited for the 2nd time today since one of my rear lights were out. The staff was friendly as last time and upon a quick inspection, they told me the bulb was just loose and they had tightened it and I was ready to go. Thank you for your honesty and efficiency. This is for sure my go to place for my mechanical questions.
Doors opened 08:00 sharp. Fast service and happy crew ????
Nice and fast service
I have been getting my oil changes here since they have opened. The guys at this location are friendly, honest and quick! Def recommend!
Jiffy lube is my number one oil change place in Cranbrook.my son paid $75 For a regular conventional oil change in Calgary.where here it was almost half the price.
Fast friendly service. The new owners are fantastic!
Fast and friendly
Service is fast, staff is friendly and efficient!! This is the only place I go for oil changes!
Best service and no pushy sales. We will be back for our next one soon!
had a great experience at this jiffy lube. Asad was wonderful, great customer service!
Friendly Staff and quick service, thanks to you guys for topping up my fluids and tire pressure. The reason for my 4 stars is that one of the staff members opened Radiator Cap while engine was hot and spilled coolant down the rad when i had just cleaned my engine bay !!!! Suggestion that people that work there generally need more car knowledge.. at least basic!!!!
They didn't push extra sales on me as much as other quick-lube places. Great service and a speedy job.
Their service goes above and beyond! I would definitely recommend these guys in Fort McMurray Murray.
Thanks Gaurav for the great service!
The service was fast and Tyler was very thorough and polite. Thanks!
Quick way to get your oil changed they check all fluids and top things up definitely recommend this place
Very professional, quick service. I will definitely be bringing the car back and would recommend them to anyone looking for great service. To the owners and staff: keep up the good work!
Friendly, quick, affordable oil change I was offered coffee and a newspaper while the work was being done. Every associate that I talked with was friendly and made it clear they appreciated my business. I was using a different Jiffy location before and after this experience I will only use the Queensborough Landing location. Well done and thank you!
Great service!
I have been to this location multiple times for oil changes. The service is always exceptional and professional. I recommend this location to anyone seeking automobile services.
just came threw, staff was very helpful and knowledgeable. good prices and very fast we will be using this place for all our company cars
Great spot ! Amazing service ! Have treats to my dog, what else couldn't ask for.
Good shop will return
Terrible experience.
Great service, no pushy sales tactics. Gaurav was extremely polite and has great customer service skills.
Great customer service with the team at jiffy lube cranbrook bc
Great service
Friendly staff, price was quite high for the additional oil needed. Ending up to be a $82+dollar oil change. $7 more than great Canadian oil without any air freshner. Also a staff member was in flip flops and definitely made you question the quality of work done at this facility. In addition the milage was incorrect on the work order/receipt.
I brought my Tundra to Cranbrook Jiffy Lube for an oil change on 2/14/15. The srevice and care I received was simply "outstanding", you have earned a customer for life. Thank-you
You need your oil changed. Jiffy is the place to go. The guys working there are friendly and knowledgeable. They answered any questions I had. Great place!!
Liquid top up for FREE using the mobile bandit service. Great value. Pulled right in. Out in 4 mins!
Wonderful service, employees are very friendly and trained well. I would highly recommend coming here for an oil change.
Jiffy lube is awesome......very friendly..knowledgeable and great prices ????
While getting my oil changed, a dude in front of me got car jacked. That was pretty cool to watch. I hope he got his car back.
My front licence plate and mount were torn off and damaged this week. Rather than replace, the ICBC Broker thought they might be salvagable, and suggested I try the Queensborough Jiffy Lube across the parking lot. Staff were very accommodating, and after some straightening out, cleaning, and four new screws, I had a mounted licence plate once again. This was also done at no charge - a reflection of excellent customer service!
My go-to. Professional, skilled, efficient, kind. Great experience.
Great service! Always Friendly
WAYYYY OVER PRICED. Luckily its a tax write off for my job or it would have been a bigger deal. $127.00 for a synthetic oil change on small car is about $40.00 more than the major competitors I usually go to. Also a ridiculous amount of upselling, upsell one thing I understand but you can't try and upsell 4 things on one visit, its tacky. That being said was very quick and no wait.
Absolutely top notch service at this location. These guys are always so friendly and straight shooters. No hard pressure for the up sell, I drive past 2 shops closer to home to come here, they're great!
Rip off prices here. Seems like a common theme here, but I sent my wife for an oil change and they completely took advantage of the fact she does not know cars very well. Normally I pay about $65 for an oil change at the other quick lube in town. Jiffy lube charged over $100 for a regular oil change > We will not be going back. Unfair business practices here
Fast and cheap
Fast friendly and helpful
Awesome service quick and easy. Very efficient, will come back for my next oil change!
Good service
Great service, no pressure to over spend.
Excellent & professional customer service.
Friendly and efficient
i just went there today to ask how much is the oil change and transmission fluid will cost me, cause this previous shop that i went through told me i needed a transmission fluid change, but Jiffy Lube's staff told me i don't really need it right now since it needs to be change at 96k something and i'm only at 72k km. the previous shop also told me i needed tire change but Jiffy Lube said otherwise. i just need to rotate my tire since its still almost as good as new. what i'm trying to say is, they have a honest staff and they won't sell you anything that your car don't really need. thanks Jiffy Lube also, thank you for filling up my coolant and washer fluid for free. thumps up guys!
Quick service and very accommodating staff. I will recommend everyone here ????.
Really fast and super friendly! Educated me on what was needed, but didn’t push for anything.
Excellent Service!!
Excellent team, very quick and efficient! Great at breaking down and explaining what they're doing if you're not familiar with vehicles. Definitely recommend stopping by!
I recently went to this location for the first time and I must admit, it was great customer service, super friendly and welcoming staff.
Really nice service staff and pretty fair prices. It’s great for a jiffy lube / fast oil change type of place
Totally forgot to write my review, but this place was awesome. Manager was welcoming, very warm atmosphere. I needed a quick oil change and my dealership was closed on thanksgiving. Thankfully I managed to find a brand new Jiffy Lube location. Very new, clean, and awesome. Wished they offered cookies because if they did, I'd be back in a flash. Oil change was done quickly, though quite expensive for synthetic, which is understandable. The thing that got me is that they have a 6 month top up or something like that, where I can come in for free and got my car topped up.. Please correct me if I am wrong, but other than that 5 stars!!! Awesome work guys!
Car not starting well so came in to have them look at the battery as they sold it to me 8 months ago. They said there wasn’t the battery causing the problem and convinced me the get an oil flush and gas additive. Cost me over $250.00! The problem continued so I took my car to a reputable place, they replaced the battery and that solved all the problems. I am disgusted with Jiffy Lube. They just take advantage of people. Will never return.
Overall good service. I went in for an oil change and my dipstick broke when they went to check the oil. Accidents happen and They did the right thing and Did what needed to be done in order to correct the problem. Plus gave me a discount on my oil change. Thank you for not making your mistake my problem.
First time going through a "drive-in" oil service place. It was well worth the cost. They even charged less for supplying by own filter. I felt very confident in the ability of the workers. They were working efficiently. Will definitely return when i pass through Cranbrook again. Thanks again Mike for looking after red sub Impreza last week!
This replaces a very poor review. After several issues on a visit to this location the head office contacted me to see what they could do. They did step up and look after me to make it right and to try to earn my trust, and I am feeling better about this location. Still not perfect and they do seem to upsell far more than necessary, but things seem to have gone up as far as customer service.
The guys were quick and friendly...good service
Great service. Called at 6:05pm and even though they were closed they waited 15min for me to arrive to sneak me in on a sat night. Talk about service. They even let you bring your own oil if you pay for the labor. I haven't had a service provider do my oil change in 15 years. Now I'll be going to these guys on a regular basis.
Great service. I was in and out quickly with no pressure to up sell. Provided exactly the service I wanted in a professional and courteous manner. Will be back again.
As a manager in retail, I can say these guys have great customer service, super friendly, polite and knowledgeable. The shop is very clean, and they work quick. This will be my go to place for maintenance. keep up the great work
Great friendly and professional people here. The google directions were not right but it is actually super easy to find
After an expensive oil change, now my car leaks oil. I will now have to spend more money and waste time to get someone who knows their job to fix it. Also person in charge was quite aggressively trying to push me to buy unnecessary products and services. Wish I could give zero stars.
serviced my vehicle today and it was a great experience. Their staff is pretty knowledgeable. I'm really happy with their service and a must recommended place.
Amazing service all in all. They were professional, fast, super easy! They not once tried to upsell me on anything and at the end of the service broke down everything they did. Definitely coming back for my next sevice!
Excellent service
Very friendly staff BUT Last oil change i did here was $92 thought that was very high same vehicle This time $130+ Searched on line found a $10 coupon Which they did not mention Won't be back Btw They said to contact them after I posted this I did No response no follow thru Losers
Great service! Very knowledgeable, efficient, and excellent staff. Especially the lady that helped me ???? ???? ????
NOT RECOMMENDED likely closed for good this time went there at the beginning of may and they were closed for a week. Now the place is up for sale AGAIN. I feel sorry for the next sucker that gets saddled with it.
most expencive oil change ive ever got and i do mot believe they even changed all the oil
The staff are attentive and friendly. Very clean work area and staff is not pushy, a nice change to most oil change places. Will definitely return to this location.
This place is very clean and has great service. They got me in and out and provided me and my family with great value... Thank you again for your help!
I am a regular here. Every 40,000 kms. They say it should be closer to 5,000-8000 km but thats just big oil tryna squeeze every last penny outta you.
Nice, tidy, professional shop. Great experience.
Very fast and friendly service
Great service, well trained employees with great customer service skills. Highly recommended!
Quick, efficient and informative. Kind, respectful and friendly staff. Best oil change experience I have had
Expensive but will be back
Amazing service. Friendly staff. Best place to get an oil change by far
Fast, professional, friendly
Great guys!
I went in for an oil change today after putting it off a little longer than usual. I pulled in and the crew was able to get me in right away and started the oil change a minute later. They were very friendly and efficient. Did they ask some up-sell questions...yes...but did not push further after I declined extra services. Oil change done in 15 or so minutes and after that I was on my way! Would recommend this location.
Excellent quality service and products!!
Great service nice and quick. And they don't try to up you on crap you don't need like Mr.Lube
THIS is how a business is run! Fantastic service! Fast, extremely friendly and very professional. Hats off to these guys, I'll be coming back here for all my car needs in the future. A bit more expensive than your traditional oil change, but they check and top everything up and then add extra value through further free incentives. Way better than having to book an appointment and leave your vehicle somewhere, we were in and out in under 10 minutes!
Top knock guys helped me with information were fast and efficient workers and explained things to me aswell definitely recommend this place
Excellent team work fast and friendly service
Very good service and friendly employee.
Excellent service! Knowledgeable & very friendly staff. Went above & beyond and couldn’t have been any faster. Harman and Sahar were great. Couldn’t recommend this place more.
This place has excellent service! They give you good information and don't try to sell you service you don't need. Highly recommend,
Fast friendly service
Always quick and very friendly staff! Great service
They are always fast and friendly....we're great about teaching me how to deal with Jeep computer
Excellent customer service!! Very quick, explained everything and even gave the kids goodie bags:)
Great siervise
The workers here are so nice! They topped up my coolant when I was in a jam and didn't even ask for anything! Next time I need a oil change, I will definitely stop by a jiffy lube if the service is always like this!
Came through getting me a boost and install of new battery instantly .great price.fabuluous servicw
Thank you Sahar and Gaurav for helping me to jump-start my car today! You guys were so patient and went above and beyond! I was pretty lucky this happened near your location.
At 5 minutes to 6 last night, I pulled into this location, expecting to be turned away due to closing time swiftly arriving. I asked if it was too late and was welcomed and told 'not at all'. I asked to have my transmission flushed, because I drive a 16 year old vehicle and thought it must be time, but they checked the fluid and said it wouldn't be necessary. What? An honest dealer who did not try to up sell me? How refreshing. They gave suggestions for my oil change, as well as charging my air conditioning unit. They were pleasant and extremely helpful with my questions and not aggressive to make a sale. They made me feel like a VIP. I am telling all my work colleagues and friends about this stellar service. Well done, gents! I will be back!
Great place to get any lube needed for your car or truck. They do get it done quick within 20 minutes and for a very competitive price. I’ve gone here for my last 2 oil changes and these guys have been very professional both times. I would recommend them to anyone.
Really friendly and accommodating, and much quicker than most. Will be back!
Price is a little on the high side. Really good and fast service
Pulled off the highway after noticing some tire pressure issues and saw the Jiffy Lube there. The guys working topped up my tire pressure and washer fluid free of charge! Friendly, and super helpful.
Great service, friendly and knowledgeable staff that go beyond their duty.
Fast, friendly service. No appointment needed and you can stay in your car while they're working on it. I went in for an oil change but they were also able to change my wiper blades for me. They'll also top off fluids for the next six months at no additional cost, which is very convenient.
Great service with great people. Would definitely recommend these guys to all my friends.
Went in for my regularly scheduled maintenance. The staff were really friendly and made the whole experience more enjoyable. They were fast and efficient and had me out withing 15 minutes. I have been coming to this location since it opened and will continue too because the owner and his employees treat me well.
Was in and out in no time go every six months wouldn't go anywhere else
I went to Jiffy Lube because of the reviews I read. The service lived up to my expectations. Friendly, efficient and competent staff.
Really well done job! Customer service was incredible and got an oil change done quickly and efficiently! Will be recommending this location to my friends and family!
Excellent service, very straight forward and honest.
So, I came in wanting a basic oil change. I've been to multiple Jiffy Lube's before but this one has the highest price by far. They told me that the cheapest oil they had was for 74.99, I found out afterwards, on my own mind you, that they had an oil listed for 61.99.. Even after agreeing to pay such a ridiculous price he still tried to upsell me some additives I didn't need. And on top of that he also charged me for a new drain plug because my old one was apparently "damaged" and had to be replaced. Well, I brought my vehicle to my local mechanic afterwards for a service and he found that they replaced no such thing.. It's pretty unbelievable that it's almost 2019 and lube shops like these are still trying to upsell and scam customers, it's honestly ridiculously disgusting. Definitely never coming back here again.
Friendly staff! Very helpful and do not try to sell you unnecessary products! Will be going back for sure
This newly opened location was excellent in servicing my car. The staff were absolutely professional. A bit pricey for a regular oil change, but they were very quick. They offered upsell options but didn't push too hard, which I appreciated.
Great experience went in for oil change, reasonable price not far off from what I pay in Edmonton. Did the courtesy check topped up my other fluids, and did not try to upsell me on stuff I didn't need, did however let me no about a leak in my housing.
Best place for fast and convenient oil change and Edgar is the best tnks budy
Great atmosphere. Professional and fast. Definitely one of the better places in town.
Fast and friendly
Really friendly and helpful guys. Levi is one of the best.
The workers constantly try to up sell things that I've already recently replaced...It's nasty and corrupt how the owner has trained these kids to lie straight to a strangers face just for a little extra cash.. Also you can get better deals at literally ANY other oil change place, the prices here are garbage and so are their attitudes. I wish there was an option for 0 stars
Very knowledgeable staff.
First time ever at one of these places, usually go to my dealership. I will definitely return. They are friendly, knowledgeable, and they took the time to explain everything to me without rolling their eyes at my naive questions. Offered assorted beverages, news paper and I did not have to get out of my vehicle at all. Quick, efficient friendly service, I cannot rave enough about this new location.
Great service and great management.... they really know how to treat customers there!
Great service very knowledgeable and friendly extremely fast.
These guys are Wizards at what they do, I was in and out within minutes. I love this new location, it's in a very convenient location. Ask for Nav, he's the most knowledgeable and the most handsome guy there.
fast service and great guys working there
Friendly employee but service is not good. make sure check your level of your oil, before you leave, because doesn't care if your car oil is fill over. DONT TRUST! Im very UPSET for my VW i need extractor to remove the excess oil.
Great guys, very polite, informative and speedy!
I usually get my oil and filter changed at mr lube for around $60 today I was shopping at Walmart noticed jiffy lube nearby so decided to get my oil filter changed as it was time. Drove in asked how much it was for a regular oil filter change was told $84 plus taxes. I said to the guy why is it so expensive he said its synthetic oil costs more. I told him I want regular engine oil and he replied we only use synthetic we dont use conventional oil which I found hard to believe anyway I declined and drove off
Great service, staff were friendly and very thorough with explaining what needed to be done with my vehicle. Would definitely recommend to my friends and family to come to this location for honest quick service. Thank you
Fast, Friendly and Knowledgeable. By Far the best service around, well worth a trip over!!
Always fast, helpful and professional.
Quick and honest service from staff. I got a transmission and oil change done and Owner came out and told me about a very small leak in an oil line and said they could fix but it was not necessary or urgent really to do now and nothing would happen. Nice to see honest people and owners still care about the customer rather than profits. Thank you!
Quick and easy
Have to agree #jiffylubesucks they will rip you off
Fast, knowledgeable staff/owner and great prices! Can’t beat this place!!!
The service here is one of the best i have ever had and would recommend these guys to everyone !!!!
Great and amazing guys and good service always. HIGHLY RECOMMEND
I've never had a better experience! The staff are courteous and professional, and they didn't try to up-sell me any unnecessary services. Fairly priced (cheaper than the quotes that I received from several of their competitors), quick, and great service. I'll be back...
Fast and friendly! Was treated great by the staff in and out quickly. No pressure on the upsell is what I appreciated the most.
I went to this location today to get an oil change as it is on my way coming back from work, first time going there as I believe this is a brand new location, service was fast, representatives were courteous, overall I would recommend if you are looking to get your oil change.
Such a scam is Jiffy Lube #jiffylubesucks $39.99 oil change is a scam to get you in the door Greedy USA Company
Always great service from these guys. In and out quickly for a fair price!
great staff prices are good and services are excellent very good work nobody does a better job
I tried Jiffy Lube for the first time and was amazed! The staff was super friendly and started their work on my car right away. They were finished in 15 minutes and my oil was looking crystal clear in the end.. definitely will be returning.
Awesome staff, Harman was pretty quick and professional with his teammates, reasonable price and friendly environment, their coffee was awesome ! Definitely try it out , you won’t regret!
we are the new ownership and operator. If you have any questions or concerns feel free to call us. ask for Ken. If your a customer past or present we want to make sure your service is great and that you are taken care of.
Amazing customer service. As soon as I got in they asked if I wanted something to drink. They scanned my car, and told me what was wrong was simple, and offered me competitive pricing on an oil change. Highly recommended for vehicle maintenance. Great team.
Support this business; this guy defines customer service. Went in for some advice about engine noise and they checked out my vehicle and GAVE me some oil. Polite, knowledgable and friendly and obviously trustworthy.
Very poor experience with this location, I presented a free wipers coupon they would not accept it even though it had not expired. Instead they charged me $15 each wiper which I had no problem with doing. I had just asked if they could check my tire pressure and fill everything up to 45 PSI and they check the pressure looked at it for 2 seconds and sent me off without adding any air.
Very quick and efficient service. Appreciate the knowledge and honesty of the staff!
Fast Service...friendly staff...great products...highly recommended Free top ups for 6 months too! Incredible value! Will be back for sure! Thanks JiffyLube!
very friendly staff - excellent customer service.
Service here was Exponential! Staff here go above and beyond your typical oil change service and dont try to sell you on things that your car doesn't need. Been to many shops to get oil change done with many vehicles and Jiffy Lube in Queensbrough stood out ! If you need to get your oil change make sure to come see these guys! As you will get top notch service!????
My car battery died in the Queensborough Landing parking lot. It was cold and rainy. I called the Jiffy Lube in the complex to see if they had a replacement battery. I told them that I was in the complex and didn't have jumper cables. Within minutes the General Manger (Nav) brought over his truck and cables provided the jump needed for me to go home. I drove over to the Jiffy Lube and had my battery replaced. This was by far one of the best examples of exceptional customer service i have experienced. Just read through the other reviews and you can see that Nav and his team stand by the work they do, and ensure customers feel valued and satisfied. Highly recommend this place!!
I work near this area and I noticed I had a flat tire during my break and I called a few places and they were busy and pretty rude. I called jiffy lube and Harman said to come by and they'll take a look and he did not disappoint. Definitely recommend this place.
Phenomenal staff with great service!!!!
Fabulous staff and excellent customer service, no unnecessary pushing for sales
Amazing service by Sheri . She was super friendly, professional and made the experience overall amazing.
Way over priced , do yourself a favor and go to great canadian , 130 for a full synthetic oil change is 50 dollars more than any other place , on top of that they couldn't figure out my truck was a v6 and it says it on the engine cover , after having to show them how to open my very generic tacoma hood . Fail on all accounts and will never be back to a jiffy lube .just go elsewhere
Great service! Fast and friendly.
This was my first time at any Jiffy Lube location and I can confidently say you have some great staff here. It was less than a 10 minute wait and the workers were really honest with what I needed for my vehicle. Would like to recognize Landon who helped me out and also gave me a free fluid top off! Staff that care makes a heck of a difference.
Great guys, came in with the mobile bandit free top up and they fixed my loose exhaust for free
Very nice job
Very helpful and fast!
I recommend this place, if you come here ask for Mark, he is nothing short of remarkable, he is very friendly and cares about your vehicle and not here to force anything on you, this is the only place I go to for oil changes. Come here for your oil changes!
Great service at this location. All boys working there are knowledgeable and available to respond to your questions. If your car doesn't need the service they are truthful and will tell you so!
Just pulled in off the highway and received amazing service. Oil change and cabin filter changed quickly and professionally. Very pleasant. Even offered me a beverage while I waited.
Big thanks to the gentlemen at Jiffy Lube in Queensborough. They were able to take my car in right away and went above and beyond to get me on my way quickly, efficiently, and with peace of mind. Thank you for the professional care and attention to detail.
Super friendly service. Knowledgable staff. The owner is a honest, hard working, small town guy that you get to deal with directly. They never up-selling you stuff you don’t need. Unlike a lot of other drive through oil place, he believes in customer service and setting up a strong base of return clients, rather than trying to make all your money in one go. If you’ve been to his No. 4 & Steveston location, in Richmond, you will completely understand what I’m saying already. I can say so many more good things about this place but you really have to experience the service yourself. Try it out. You won't be disappointed. I guarantee this will become your regular spot.
Had a great experience at this Jiffy lube, service was so nice and friendly and got everything done very efficiently and perfectly. would definitely come back here from now on!!
Wow! I had a great experience at Jiffy Lube on Boyd Street, New West! The staff was very prompt and quick with ensuring my needs were met! They greeted me when I arrived and ensured to get my car taken car of! I had an oil change and the staff kindly replaced my car wipers! They were honest of what other additional things could be done, but let me know these things were not urgent and could be taken care of on the next visit. I truly appreciated their honesty! In the past I have felt other oil change shops would push me to get the add ons although I may not have needed them at that time. I was very pleased with the efficient and kind service and would definitely go back! Thank you Jiffy Lube and see you in 6 months!
Great customer service. Quick and professional. Didn't even have to get out of my car! Would highly recommend.
Honest, and willing to take time to explain things properly. Very nice experience here.
I came into jiffylube yesterday and had an amazing service. One of the techs named Bryce helped me out. He was kind and he knew what he was do . Very professional. Great job guys
The cost of the oil change is worth it for the free fluid check/top ups. It feels like the team is your personal pit crew. Love it!
These guys were super fast and efficient. Very pleasant experience dealing with them, they were not pushy in anyway and they were all really nice people. I will definitely take my truck back there. Thank you so much guys!
Guy's here super duper ???? very friendly
Great customer service, made sure I knew what they were doing and the price. Super fast service and free fluids for 3 months.
They topped up all my fluids including oil free of charge.
Not impressed usually get my oil changed here drove from invermere and it was closed an hour before its supposed to .. update your hours clearly cause its quite inconvenient
Very fast and easy experience. Harman was very knowledgeable, and wasn't pushing services that I did not need. Will come again.
Great service and great price! All around, excellent experience. Thank you
Great service, professional and efficient group. Would recommend going here for your oil change needs.
They were fast, friendly, and knowledgeable.shop is also very clean. Thank you. I will be back.
It's a little disappointing when you bring your vehicle in for a oil leak after you had just gotten a service and told that I basicly dont know anything about cars or oil changes, even though the oil filter was over tightened leaking and the oil pan drain plug gasket was not changed, they had tried to clean up the mess before showing me, would not recommend this company and will be contacting higher management.
I have been coming to this location for about a year, and I have to say that every time I come in , the staff make me feel well welcomed. I recommend this location to all my friends and family because of fast and efficient service.
Harman was fantastic. Very professional staff I will continue to come back.
I was driving a car that had sat for 2 years barely used across Canada and figured it’d be a good idea to stop in. Corey, Doyle, and Jorge were super helpful and nice! They highlighted the issues and were super nice in explaining how long I’d have to get the changes done. Awesome location as well. I walked over to the Starbucks and liquor store right across and they called me when they were done in about 20 minutes.
Excellent service, very straight forward and honest. Prices are comparable to other lube shops.
Smart, fast, and reliable service. Been going here since they opened this location. Love it! Highly recommend them!
Great customer service and great price.
Staff was very professional and the service eas quick
Very quick, clean and professional. The staff talked through their recommendations to me. I felt confident what they were recommending was best for my vehicle, and they weren't just trying to upsell me. I've gotten an oil change there twice with no complaints.
i just went in for an oil change. i thought it would be a lot cheaper than going to acura (i had a $10 coupon). before applying the coupon it's over $95 after taxes! smh
incredibly friendly staff it might cost a bit more to get your fluids changed here but Nav and his team are treating me like royalty. I will return
Great Service Great people, I would recommend this place for anyone looking to get their oil changed super fast and professionally.
Alright place but one one the employees constantly pushes unnecessary services every time I come in for a top off. Quite inconvenient at times as he makes it sounds like my car is gonna die soon. Hopefully the manager of this location can improve upon this.
The oil change was convenient, quick, and I experienced no pressure / up-selling of other services. The staff are very professional, courteous and respectful. Very clean and well-lit environment as well.
Best place in the city for oil change,been to the competitors no one is as thorough as jiffy lube. keep up the great job guys I will be back.
Very friendly and helpful service.
I've gone to this location several times and the staff is very helpful and super friendly. Highly recommend.
Very professional, great service
Good and reliable service.
staff is wonderful here. very professional and attentive. will definitely be coming back
Friendly, thorough and cost effective service.
Great guys, great service.
Highly recommend this Jiffy Lube location. It was my first time using Jiffy Lube. Usually go to dealership, but I gave a try after reading all these positive reivews. Staff were very friendly and knowledgeable. The service was done in 15 minutes. They even offered me to come back every month to top up the oil and fluids. I will definitely come back.
Lovely group..gave good advise n saved me $s
Really nice service, very helpful, needed headlight replacement and they did it for free even though it wasn't a simple task. Definitely coming back here again.
Great service! I went here today on my lunch break with a mobile bandit coupon. The Owner and staff got to work right away and I was out and back on the road within 10mins. Very professional and polite staff. Will go back for sure.
amazing service here, 10/10 recommend ask for harman - always professional and friendly
Superior customer service, Guarav was very kind and courteous. I appreciated the teams honesty and accommodating personalities. The discounts for service types and fluid top up perks makes me want to come back ! Coffee, water, news papers and bonus tv!
Great place and staff. Very friendly and knowledgeable. No pressure for up sales. Plus free fluid top ups for 6 months!
Quick service. Got an oil and batteries changed there. Just beside the Walmart. Lowes is nearby. Shops and restaurants abound in this complex.
My trip to Jiffy Lube in Cranbrook was a complete disaster. I took my Ford Expedition in for an oil change. Without my authorization, they also checked all of the other oils in the vehicle including the rear differential. When they showed me the board that they collect the samples in, there was oil running all over it. I was a little concerned but they assured me it was all okay. Two days and approximately 500 km's later, my pinion bearing failed in Olds Alberta. I took it to the Ford dealer and they said that someone had drained the rear end oil from my vehicle and that there was only 200 ml's in the differential when they drained it. There were no leaks from any other point on the rear differential and the fill plug hadn't been accessed any time recently. The fill plug is where Jiffy Lube claims to take their oil samples from. The only plug that had been accessed was the drain plug. When checking the rear differential fluid, the Jiffy Lube employee had inadvertently removed the drain plug rather than the fill plug and lost all but 200 ml's of oil from the differential. The vehicle required a complete rear differential rebuild because of damage due to lack of oil. The rebuild cost me just under $3000 dollars. When I approached the Jiffy Lube manager about the incident he swore and was rude and claimed no responsibility. He refused to even look into the matter and won't even look at the evidence that I provided to him. Avoid Jiffy Lube in Cranbrook!
Good dependable service.
Great service. Quick efficient and lots of info for decisions. Nice work Jiffy Lube staff here in Queensborough. Thx Cully
Customer service is beyond expectations. Friendly and eager to help. Your store has a superb team, keep up the great work guys.
Amazing Customer Service!!
Really impressed with their service. Friendly and respectful.
Excellent staff - they were so professional, very kind, and very helpful! The service was so quick and efficient - which I appreciated! Will definitely be using this location for all my future car needs!
Reliable service.
Honest and quality work. Have brought both my vehicles here. Will return and recommend it highly.
Great service, very professional staff! Not the usual upsale tactics that I’m used to. The staff here take care of both my vehicles when it’s time for an oil change.
Don’t have anything good to say about this place. Just got the wife to bring in my truck to get an oil change. She got charged over double for the same synthetic oil change that Ford normally does. Who know’s what the price would have been if she didn’t say no to all the up-sales. Took advantage of someone with no knowledge of vehicles.
I sat at Mr. Lube for 20 Minutes, no one acknowledged my presence, drove over to Jiffy Lube and was welcomed with a smile and a wave!! What a difference!! Baught right in. Top Shelf.
The're definitely cheaper places to go. But the kid working treated me with respect and good service.
Upsell, Upsell. I was there about 6 months ago and the price was $99 and now its $109 for synthetic oil change. With taxes $118. Pretty expensive. Customer service was ok. In and out in 7 min. Won’t be going back anytime soon.
Quick service. :)
Great service and wonderful staff!