We offer you all the reviews of people who used the services of Mr. Lube + Tires Chilliwack (Tires) in the area of Chilliwack (Canada).
At this moment this business has a rating of 4.5 over 5 and that rating has been calculated on 127 reviews.
As you can see the average score it has is virtually the top, and it's based on a very high number of opinions, so we can be quite sure that the assessment is very faithful. If people have bothered to evaluate when they've done well with the service, is that it works.
As you know, we don't usually bother to place evaluations when these are positive and we usually do it only if we have had a problem or incidence...
This Tires is classified in the category of Auto repair shop.
I have been to Mr. Lube twice now, took my brand new truck in for first oil change and then the second one 8000 km later. I honestly don't think I will return for a third time. Both visits were pretty negative in my opinion. I was told at the second change that my truck "must have been sitting along time" due to the fact it has such low mileage I was questioned about my driving habits, the oil change "expert", went on to tell me about all of issues that my truck was going to possibly have like coolant leaking into my transmission from my radiator. At the end of my appointment, I was told that he didn't check the air in my tires because the air monitor would tell me when they were low. I left Mr lube drove about 3 blocks and the air monitor on the dash went off. Never again ..........
Awesome service, great staff
just got my oil changed today! the guys were very nice and accomodating ,i saw the team effort they put into my odyssey. as long as they maintain this kind of attitude towards their job and customers, i definitely keep on coming back to have their service. i would definitely recommend! fair price for the best service! thank you! mark
(Translated) Rev (Original) Omw
They really go the extra mile here. Knowledgeable, respectful, cheerful etc...
Went in for an oil change today and was not happy with the customer service from the men in the shop. As a woman, I felt like I was being rudely judged for not being knowledgeable about mechanics. The man doing the oil change said , "I guess being ignorant is a blessing" when I refused to buy a new air filter. The issue was not ignorance but the cost of buying a new one. I hope Mr.Lube teaches employees to respect women and not only male customers.
They managed to sneak us in before close on a Sunday for a tire change we desperately needed. They were quick and efficient to get us back on the road and the customer care was absolutely top notch! Thanks Mr.Lube!
Quick and professional.
Great service
As a woman who's hard of hearing and wears hearing aids. But lucky for me the attendant reads lips. Not sure how that's supposed to help me hear.This was not a good experience. I was told I needed to upgrade my oil because apparently my truck burns it. Which it does NOT. No thanks I'll just stick with the same as always. I hate feeling HIGH pressure if I say NO that's exactly what I mean NO.
Dave and the guys went above and beyond . They could've done the SYNTHETIC OIL change I asked for but they caught the error on my windshield sticker and did lots of stuff and it was N/C.They just got a new customer for life .
Very dependable clean shop and fast
Fast and efficient
My experience was amazing coming here!!! I would highly recommend this place to anyone and everyone of my friends. My car was serviced by Cori and Clayton quickly, kindly, and efficiently. The biggest thing I noticed was their enormous effort to explain everything they were doing to my car so it was so simple and easy to understand for someone (like me) who doesn’t know much about cars!! Great guys, great shop and great service!
Best Mr Lube hands down due to two separate visit I made with different mechanics. Jared on my first visit and Calvin on my last visit went way above the call of duty servicing my Escape. He offered a more than fair quote to install my new spark plugs during the oil change. Also honoured a $15 off coupon that was for a different territory. Everything went smooth and I can truly recommend this location. Dave the owner runs a tight ship with mechanics who know their stuff. Can’t recommend this place enough.
Amazing service!! Been taking my car in to Lbue for a while now and each time I get really good service. the tech is very knowledgeable and goes above and beyond and provides optimal service. He does extra checks to ensure everything is working the way it should. I can see he is very passionate about what he does. That's what you want to see when you take your car in for service!
Awesome customer service and no pressure. Knowledgeable staff. Only place I would ever take my car.
Came in for a tire valve stem replacement last minute and they were so accommodating that I decided to get a few other services done. Very professional, friendly and helpful for being one of very few places actually open on a Saturday to help a guy out they even worked right till closing to make sure I was well taken care of even as last minute customer would definitely return and recommend this place to anyone. Great crew.
Very knowledgeable crew. Great coffee and a paper. Best price for my transmission flush/fluid change. I highly recommend this place. Cheers.
Horrible encounter with a unprofessional staff member and manager today during my visit, after years of visiting this location. Someone needs to speak with these guys in regards to how you treat a long time customer and specifically what their their job is. Too bad. Now another company has my business moving forward. DON’T support these guys if respect matter to you.
Ryan and his team were friendly, polite and professional! I went in for an oil change and some maintenance, and everybody was so efficient and pleasant to talk to. Very happy with the service here!
Ashton was very friendly, honest and knowledgeable. Service was quick so we could hit the road after a rock chip repair.
Great service.
Very happy with my service! Friendly staff, fast and efficient, my car feels even better after this oil change at Mr Lube then it did when I got my oil changed right from Honda! Will be a returning customer :)
Great service. Done in a timely Manor. Polite staff and and a decent price.
Had a great experience getting my oil changed! Super efficient and knowledgeable crew. The coffee was a nice touch, and the gentlemen were very kind. It was my first time at Mr.Lube and I will certainly be coming back in the future.
I really enjoy going to mr lube in Chilliwack. The guys the are always really friendly and also very attentive to ensuring that things aren't overlooked. They've gone above and beyond several times for me and it's appreciated. My kids also like going there. One day they got sunglasses and they thought that was so cool
The staff are friendly and helpful and always put that extra in to make you feel like there not just there for a job...
I didn't get any service done however when I called the gentleman that answered was very courteous, extremely helpful and took the time to give me a detailed breakdown of the AC recharge process and fees I was inquiring about. THAT alone will bring me there as a customer going forward, that's all it takes folks!
Service went way beyond my expectations, Very professional employees, Ryan was knowledgable and very polite, Jared was super helpfull and really knows how to make a customer feel taken care of, Dave went above and beyond to make sure the customer experience was the best possible and a positive attitude made me say he earned a new customer for life, thank you Mr Lube Chilliwack you guys know how to run a business and look forward to see you all again soon, Happy Holidays and stay safe
Dave and his crew always go above and beyond. They may have recomendations, but no pressure to upsell.
I took my vehicle in to get my snow tires removed, all seasons out back on and wiper blades replaced. Dave and his staff were so friendly, I got a paper to read while I waited, and I was in and out quickly. I highly recommend Mr Lube
Called for a price of a oil change on my benz slk 350. Hey quoted me over 200.00 it was less money at the benz dealer in Langley. I asked why so much? He said the oil was really expensive. Called the Great Canadian oil in chillwack his price was only 130.00. Plus a 15.00 off coupon. Shop around pays off. This Mr lube is very expensive
Very friendly service
Amazing service from Jared van is running great now thanks again!
I love how you don't need an appointment. Staff are super friendly and make sure you are comfortable, inform you with what they are doing. They give you great quotes and recommendations, don't try and force you to do more than you ask for. Definitely recommend this place.
Great service. These guys are very helpful, been there before, just went back a few days ago with a flat tire. The owner was out there letting clients know which bay is gonna be clear soon, even asking if you want a coffee, I didn't but other people did. The employee who took my wheel off took the time to check the threads on all the other tires, was replying to a bunch of questions I had. So overall they care about you, even when it's something small like a tire patch so they're aware it's not something to make much profit off of.Definitely going back again. ????????
good service & friendly
Good service and has never failed me
Called in to confirm my friends battery order had arrived. They told us it had. Got there and was told, sorry no it's not here. They went next door to buy the battery then wanted to charge more than the original quote. Then I asked for it to be changed back to the quoted price or we would go pick up our own They said they would do that and then a couple minutes later changed their mind. I have worked in customer service for 10 years and his to me is unacceptable. I will not be returning and taking my business elsewhere.
Word
Pro: -Great service, very helpful. Very friendly and not pushy. -Oil for my car would have cost me about the same as the change and way less hassle. Cons: -Filters are overpriced, $119 for a $30 fuel filter that is located under the hood, not in the tank. Air filter with $10 off still about $10 more than buying myself.
Great bunch of guys, very friendly!
Very professional and cheerful service by the staff. In and out in a flash and all around great experience for this type of business.
Fast, friendly, well priced and not too pushy. My biggest pet peeve with quick lube stores is that they push additional services and make you feel like you may lose a child if you do not follow the maintenance schedule. They will offer you the information (manufacturers recommend service intervals) but will not push if you say no. I appreciate the service you have provided our family with multiple vehicles. Thank you.
Service beyond expectations!
Great people, great service, highly recommend.
Fast efficient staff..great prices..
Fixed my flat on a holiday.
Great service as usual, the guys at Mr Lube Chilliwack are always friendly and professional.
Got a great deal here while passing through
Always a great place to go
We always bring our 2010 Chevy cruise to this Mr.Lube and they always make sure we are well maintained and running like a charm!
Great guys Honest And reliable
Got a free oil change on the radio and came by. Good all around
Fast, courteous and professional service.
Very nice, friendly, and helpful. Not pushy.
Good place to go for oil change.
Turned down my business, told me come back a different day after I sat in line for an hour to have my vehicle serviced.
I know these guys. They know what they are talking about. First rate.
One of the worst I've had to deal with. Told me they could repair my tire then half way thru said they couldn't but still tried to charge me for a repair. Then one of the guys tries to put on my spare with my hub ring still on wondering why he cant get it on. Slow as turtles took an hour to swap over a spare! Also cost me 25$ after I argued it down from 45$ Only reason I ended up at them is I didn't have my jack, I could have done it on the road in 10 mins by hand. Also had to ask for my lug nut key back Bunch of Incompetent people Would of given 0 stars if I could
Speedy service, they top up all fluids and air pressure in tires
Needed an oil change, normally go to the dealership I bought my car from, didn't have time to book with them and I'm glad... The service here was beyond amazing, they explained everything, they checked over the car and mentioned things that needed doing or could, and why, but never pressured to get more than the oil change I was there for. I did end up getting a couple other services as I was headed for a roadtrip the next day and was overdue. I WILL return, thank you for the wonderful service
always pleasant and thoughtful
Quick
The staff were incredibly professional and friendly and did a great job of explaining everything they were doing and why without being condescending. I would happily get them to service my car again.
Great service everytime
Fantastic great service
Brandon works there. I've been getting my oil changed here for 20 years very reliable service and friendly staff I would highly recommend it to anybody
Solid service. Staff is very friendly and knowledgeable. If you need a quick oil change this is the place to go. Definitely will be returning.
Great staff, good service
This is the place i trust to do my oil changes quickly and efficiently. If there is ever a wait. Totally worth the time spent. Most of the time thats not an issue thou. Not only that they knowledgeable and willing to point out things that i need to be awair of. Things that help me take better care of the car and things i should be letting my mechanic look at. The people there are professional and extreamly helpfull. Thanks guys! Keep doing what you do so well.
Told me my tires were needing replacement after I had just bought them. Changed their tune after I mentioned it. Seemed a bit sketchy.
Fast and Efficient. Mr. Lube Chilliwack is great
Very good
The staff were helpful and knowledgeable. Also its always very easy to get an appointment.
Can't even change a tire and poor customer service
Fast friendly and helpful
Good friendly service.
Jerrod was the quintessential professional employee. Helpful, friendly, explained everything being done. Didn't try to upsell extra services. Very pleasant experience.
Calvin and Ryan were great- honest and reliable service! Thank you to Dan down below as well ????
I go to Mr. Lube every few months ... I have never had such great service as i did yesterday ! This was my first time going to Mr.Lube in Chilliwack and I was sooooo pleased with the service. All the guys working there are very friendly ! Calvin S changed my oil. My car also needed something else done ...and usually when i go to Mr.Lube the employees can be super pushy for me to get a bunch of random things done that i don't really need...but Calvin was super respectful and checked every thing in my car and told me i needed to check one thing and explained it very well of why i needed it done and was just super honest ... Although this location is quite far for me ... I will definitely be going here from now on, It's worth the long drive. I am very grateful of the great and professional service i got from Calvin S ! I recommend everyone to go to this location ! It was done super fast as well so if you ever want to go to a Mr.Lube that have honest great employees make sure you check this location out ! Thank you :)
The guys are great very helpful and awesome customer service...
The pricing here can be a bigger tricky and while they may advertise a $30 oil change, I have yet to see one for less than $50. That being said, the staff is always friendly an the coffee and newspaper are a nice touch while you are waiting.
Very iñpressed with quality of service,staff polite friendly and very efficient kept us informed of what they were going thank you Mister Lube.
Told me one price on the phone, price change when I got there. If they can't figure out the price then that tells me they can't figure out the job! I went somewhere else.
Great bunch of guys, noticed some safety issues and got it taken care of right away.
Horrible place they trade people so bad
Better to go to Midas just beside they are more friendly
Fast pleasant service. Knowledgeable staff who were helpful and sincere. Complimentary coffee, water papers etc.
Amazing staff. Great location. Fixed a part on my car after I broke it getting high centered in some snow. Didnt charge me anything. I would absolutely recommend this place!!
Excellent service to my vehicle very good prices appreciate the staff in their service
All staff did their jobs and did their jobs well and kept me fully informed of what had to be done and what did not have to be done and I really appreciate that thank you very much have a good day
Quick, professional 2 years going there
We had a leaking tire, and we called a bunch of tire places. Mr. Lube was the only place, where we didnt have to wait hours, they were quick and professional. Thank you guys, especially Dave and Ryan! You made our trip work!
Friendly and helpful service
Friendly service. Quick.
Friendly knowledgeable staff
Had a great experience at Mr Lube in Chilliwack. Offered all of their packages but we're in no way pushy in trying to tell me I needed them. I highly recommend them.
Staff were knowledgeable, polite professional. Encouraging. They were willing and able to answer questions. Reasonable prices. I had 2 tires that needed new rubber and the whole process went by very quickly 10 out of 10 would recommend and I will use them again in the future.
Always doing a great job
I always get great service and the staff are always knowledgeable, friendly and courteous.
The guys here at MR LUBE worked pretty hard to get my truck back up n running safely and told me of some future issues which soon may in time Arise THEY ARE OPEN FRIENDLY AND VERY RESPECTFULL and FAST the price waz exactly what was quoted even though the extra time spent fixing .my truck issues ,,,, I RECOMENNED LOOKIND INTO .MR LUBE FOR THEIR SERVICES ,,,ASK DAVE for a direct QUOTE HE KNOWS HIS BUSINESS and the team knows how to put you into being one happy customer
The guys replaced my leaky tire steam when i couldn't get the tire off the rim. Did it quick and gave me a few pointers when it came to my tire pressure monitor system. Great service and where i will get my next oil change despite being able to change that myself.
Decent service. A bit pricey. I figure about 25% of training goes to car service and the other 75% of the training is UPSELLING.
friendly staff and quick service with a good price
Really friendly guys there. Knowledgeable and they take the time to explain everything to you. I always leave here happy. I highly recommend.
All good and friendly. Nice to have records handy
Easier getting in, to get a lube & oil change & wipers ... than going to the dealership, 2-3hrs later your oil change is done. At Mr. Lube, less than 30 minutes !!!
I feel more confident now that I got my car serviced at Mr lube I will most likely return to get more oil changes and services
Always fast and professional service here. As a woman I appreciate the fact that they never treat me like a dumb girl.
Been here 2 times. Diff cars. Both time sorta spur of the moment with the kids. Friendly service complimentary service while waiting for all ages. So far no issues from the service i get done there.
Excellent services. 10th November provide services for Veterans. Dave and his crew are amazing. They actually provide service to all of my families vehicles.
Friendly and knowledgeable service.
Always great service and friendly staff. Been using their services for 8 years with nothing bad to say
Great service. Dave's crew really looks after you and knows their stuff.
Jared was great to work with, knowledgeable and friendly
Super helpful & friendly service!
hands down the best oil change / service i’ve experienced! Quick, efficient, knowledgeable staff!
Dominic & Dan did an amazing job on my vehicle maintenance. they are very knowledgeable & skilled on their work. very professional & very friendly at the same time! they will let u know about what to repair or replace on your vehicle but they will let you decide if you want it or not. Good job!
Good work plus free wifi and coffee. :)
Quick and convenient
The same second I pulled up they welcomed me and offered me a coffee/water. They had incredible and fast service.
Good service
Great and professional service, thank you
Mr. Lube is always a great experience. Quick and friendly service.
Great group of guys, great customer service, and always top notch service. I highly recommend to use this shop!
Reliable
I swore I would not be back to a Mr Lube after a bad experience at a different location, but I followed the recommendation of a coworker, and used this location. Service was great, polite and helpful staff, not pushy at all. Jared was very helpful with my service. Guaranteed I will be back to this location on my next service. Way to go!
Always the most honest fast oil service in town
Great service