Reviews of 4 Wheel Parts – Off Road Truck & Jeep 4x4 Parts (Tires)

Francois Landry

(Translated) Nice place for trucks and jeep (Original) Belle place pour les trucks et jeep

Paul Thorne

I was looking for some running boards and found the exact type for a great price. Warranty was great. Unfortunatley my wife wanted a full step rather than the bar type i got. As i had opened and installed one i figured id be stuck with them. I called 4wheel parts and told them my story. They will take them back for store credit! This is exactly what i had hoped for as i am ordering a different set for them. I just wanted to let them know that what they did for me is appreciated and i will tell anyone i know to shop here for truck swag. Thanx again.

chantal martel

(Translated) Very courteous and efficient staff (Original) Personnel tres courtois et efficace

Shawn H

This store is extremely understaffed but the team and manager do a great job of handling the large clientele. Thank you to the manager for being fair and reasonable with something the other staff could not make the call on. Great management and procedures. Thank you!

Ludo Ludo

(Translated) Enjoyed my first experience with eu !! The staff took the time to answer all my questions ???? I never felt the pressure of having to buy even after 30 min of chatter Courteous and friendly !!! Thank you!! (Original) Bien aimé ma première expérience avec eu!! Le personnel à pris le temps de répondre à toutes mes questions ???? Jamais j'ai ressenti la pression de devoir acheter même après 30 min de jasage Courtois et friendly!!! Merci!!

Kevin Brown

First time using 4WP and the experience was top notch, parts arived on time and in order.. Cheers

A Macintosh

great service and nice store

Lion TV 22

Great place to up grade you 4×4

Ben Lucas

I have been dealing with the Red Deer location of 4wheelparts since they opened - consistantly great service and willingness to assist. 5* for Knowledge

Dorothée Fortin

(Translated) Very good service thank you very much! (Original) Très bon service merci beaucoup!

Garry Jacobs

Good attempt to assist but couldn't get parts I needed

Alexandre Thérien

(Translated) Excellent service !! Competent people and very professional. (Original) Excellent service !! Des gens compétant et très professionnel .

s Manseau

(Translated) Friendly staff, but does not seem to know much about Toyota trucks. I had a lift on my Tacoma truck at this location. He put a 3 inch lift on the front and 1 inch on the back. The truck was too low compared to the front. I had to have the work done again and he installed a 2 "block + an extra blade so that the truck was really level. (Original) Personnel sympathique, mais ne semble pas trop connaître les camions Toyota. J ai fait poser un lift sur mon camion Tacoma a cet endroit. Il m ont installé un lift de 3 pouce à l avant et 1 pouce à l arriere. Le camion était trop bas par rapport au devant. J ai du faire reprendre les travaux ailleur et il m ont installé un bloc d e 2 pouces + un lame supplementaire afin que le camion soit réellement de niveau.

Ray Clendenan

Friendly helpful staff little bit on the pricey side

Kryštof Jetmar

I didn't check the reviews before placing an order. It was a mistake! I ordered add a leaf kit for my nissan. After one week order still hasn't shipped so I sent them email to get an ETA. Their response was that the part was discontinued and is no longer available. Another week went by and I still didn't get a refund. Also the part is still on their website available to be ordered. If you can, go semewhere else.

Keith Cull

Not very impressed , bunch of over priced tires and winches, ok place for the " all show and no go " lifted diesels and pavement princesses , I actually 4x4 lots out west and nothing here caught my eye . Sorry but it's a yuppie store for pavement princess .

Chris Hamel

(Translated) Parts / accessories store for trucks / jeep / 4x4. I ordered anti-rust paint from them. Very competitive prices. They are busy so sometimes you have to be a little patient but the service is impeccable. They have a lot of high end products aimed at the 4x4 market. (Original) Magasin de pièces/accessoires pour les camions/jeep/4x4. J’ai commandé de la peinture anti rouille chez eux. Prix très compétitifs. Ils sont occupés alors il faut parfois être un peu patient mais le service est impeccable. Ils ont beaucoup de produits haute gamme visant le marché du 4x4.

luky7qc

(Translated) A superb team (Original) Une superbe équipe

CarcPazu

Friendly staff but very disorganize. They are very quick to tell you that the product you want can be picked up in 2 days or 5 days but in fact you can pretty much double that time in most case from my experience. Once they assured me that a part would fit on my vehicule and claimed it would be ready to pickup in their store in 2 days, took 9 days and then once they received it, they told me it wouldn't fit on my vehicule and that they were not selling this part for my vehicule, they even asked me who told me it would fit. Anyway, long story short, there's not that many 4x4 parts stores around Montreal so I would say that they're ok, but lower your expectation and don't plan your moves according to what they're telling you. You could end up hanging dry. If they tell you they'l call you back in 10 minutes it's not true, it's mostly the next day if at all. I don't think they're bad people but like I said they're disorganized and probably understaffed. Now, I will keep dealing with them again and if the situation improves, I will come over here and change my review, in the meantime, be careful with them.

Bruno Cauchon

(Translated) Everything for off road enthusiasts Staff specialized in the field. (Original) Tout pour les amateurs de off road Personnel spécialisé dans le domaine.

Alexandre Quenneville

(Translated) Very good service, passionate employees! Also, very easy to buy online and the possibility of in-store pickup. (Original) Très bon service, employés passionnés! Aussi, très facile d'acheter en ligne et possibilité de ramassage en magasin.

Adrian Nowland

Adam did an amazing job on the alignment for my 5th Gen 4Runner after putting in a lift kit Super fast service and the counter staff are very knowledgeable and friendly. Definitely recommend 4wheelparts

Big Lebowski

Staff is awesome. They have everything, and they are very knowledgeable.

Steve Flogeras

Great prices and very friendly and knowledgeable staff.

Patrick Rousselle

(Translated) Parts and accessories for Jeep and others. (Original) Pièces et accessoires pour Jeep et autres.

emilie adams

(Translated) Inability to provide the parts ordered, inability to provide an invoice and when they give you a price, this increases by double the amount paid to the store! Serious blatant lack of competence, worst customer service ever seen !! (Original) Incapacité à fournir les pièces commandées, incapacité à fournir facture et lorsqu'ils te donnent un prix celui-ci augmente du double rendu au magasin à payer! Sérieux manque de compétence flagrant, pire service a la clientèle jamais vu!!

Mr. Schmidt

Helpful staff

maxime asselin

(Translated) Even if the advisor saw that there was little chance that I would buy from him (my project was not realistic), he took the time to answer all my questions. He even came out of the store to explain to me about my vehicle. Impeccable service. I highly recommend. (Original) Même si le conseiller voyait bien qu'il y avait peu de chance que je lui achète (mon projet n'était pas réaliste), il a prit le temps de répondre à toutes mes question. Il est même sorti du magasin pour m'expliquer par rapport à mon véhicule. Service impeccable. Je recommande fortement.

Toto Fx

Good services, good prices can get anything to upgrade your jeep or any 4x4

Tony McCleary

Excellent Service as always. And always there to help the Jeep clubs

Brian McCutcheon

Great service and quality products.

guy laplante

(Translated) Good price but for service and call back and verification of work is a big zero. (Original) Bon prix mais pour service et retour d'appel ainsi que vérification du travail cest un gros zéro.

Anzal Kamran

I did it, I bought wheels from here despite reading the bad reviews because I didn’t really care about customer service, I just wanted the parts and figured that it showed in-stock at the Langley store. I placed the order and called the next day to find out if I could pick them up since they showed in stock. I was told he couldn’t find my order in the system yet and was told “in stock” can mean anywhere in Canada and they’ll have them soon and to expect an email or call shortly. I called again today thinking they must have my order in their system and could give me a real ETA. Waited on hold for 20 minutes. The assistant manager answered the phone and advised me she couldn’t find the order in the system, but sees that the wheels are in stock in California, no ETA. I asked if they’ve seen their reviews online and was told we don’t know ‘their side of the story’ but in this case there is no their side of the story - it said parts in stock in Langley, they don’t have them. They can’t even find my $1,200 order in their system. Then I was told COVID is an issue, well I ordered parts from Florida last week and they arrived in 2 business days so it’s definitely not a COVID issue or an excuse. I asked for my order to be cancelled but was told since they can’t see the order in the system they can’t cancel it, and will contact their online department - so now my $1,200 is in limbo and I’ll call my credit card company on Tuesday if the refund isn’t processed by then. Want a better review? Call me and tell me you can get me the wheels soon and provide a solid ETA. P.S. the assistant manager was nice and apologetic, no complaints against her personally. I think the company and their ordering system is just broken. Canadian tire is better, and that’s REALLY saying something...

FBRrecording W.G

The absolute WORST customer service I have ever received!!!! I ordered my ARB awning May 30, 2020. It is now Aug 5, 2020 and I have yet to receive my parts! I have emailed them 8 times with no response. I have only been able to get through on the phone once and they told me it was shipping the next day. It has been over a week and no notification of shipment. Today I've been on hold for 2 hours, when you call in there isn't even a 'Hello' goes straight to hold. I just want my money back and order my parts from a more reputable company.

Heather Garofano

Rule number one, answer your reviews. We waited on hold for over an hour. Asked if a specific part was in stock., We required two of them. We were told yep no problem. Drove from Sardis out to Langley. Waited an additional 45 minutes in line. Guess what they only had one. Definitely not worth the small discount.

Claude Couture

(Translated) Excellent service :) (Original) Excellent service :)

Michael Drake

From anothe post on. Delete this if it's not allowed, just wanted to post my experience. Just want to give everyone a heads up before dealing with 4 Wheel Parts in New Brunswick. I blew up dana 30 last January and had to purchase a complete axle assembly to fix the issue. After a bit of research, I decided to purchase a complete axle in a create from 4 Wheel Parts last January. After talking to one of their salespeople, the convinced me to purchase their “Extreme Warranty” since it would cover me regardless of who installed the axle or what I did on or off-road. Their exact words, “A no hassle warranty that has you covered not matter what happens.” Not even 1 year later, I noticed a noise coming from the front axle along with diff oil all around my wheels. After sending it back to the dealership to have them look, they determined that the inner seals were installed incorrectly and would need to be replaced. These means taking the entire thing apart to do it. This was an “axle-in-a-crate” which basically means you remove the old axle assembly and put the new one on. Everything is done already. You just need to fill it with oil. 4 Wheel Parts basically said they are not taking responsibility with this and it’s not their issue. They even tried to blame the dealership for installing it incorrectly. The only thing they offered to do was send a replacement seal if I shipped the current seals back to them. Which would take between 2 to 3 weeks to get the new ones back. This is my daily driver, so I can’t go 2 or 3 weeks without a rig and on top of that, I had to pay all the labor charges for something that was done incorrectly from the factory. This is an information post on my dealings with 4 Wheel Parts.

James Anderson

Great business and they matched Amazon.ca pricing

Wojciech Sawicki

Extremely knowledgeable, professional, helpful and accomodating. Stocked to the roof with the best Jeep goodies.

steve duquette

(Translated) Very well .. And courteous. (Original) Très bien.. Et courtois.

Jason Brown

Dennis was amazing helping me with some product selection. Great service!

Isaac

Order some husky floor mats After months I received the email that the mats had come in and I went in to be told the mats were lost I asked if I was getting some more ordered in and I was told they would be ordered right away Safe to say that didn’t happen so another month and a half later I went in asking if they were going to be order or a refund That is when they decided to actually order another set in After waiting another month I received the email saying they had come in and they were the wrong ones I just wanted my money back as lordco sells husky Contour mats $80 less with an account But I was told either wait another month and get the correct ones or Instore credit.... so hopefully after 6 month I might have some mats Front and rear mats are $279 At 4WP versus $199 at lordco

keven lockhead

(Translated) Good competitive price, staff love what they do (Original) Bon prix compétitif, personnel aime ce qu'ils font

Elizabeth Urbanowicz

Knowledgeable staff and they are friendly and answer any questions. Great selection of parts for your off road vehicle.

MapleHero 360

Great customer service. Lots of selection for all of your 4x4 needs.

Robert Francoeur

(Translated) very good place for everything related to the overland, sales and installations from all parts for your vehicle. very competent and meticulous mechanics. excellent services. Michel, the boss, really knows his stuff there. I totally recommend (Original) très bon endroit pour tout ce qui concerne l'overland, vente et installations de toutes pièces pour votre véhicule. mécaniciens très compétents et minutieux . excellent services. Michel, le boss, y connait vraiment son affaire. je recommande totalement

Nicolas Simard

(Translated) I ordered parts I called 3 times to have the purchase confirmation I never received from elsewhere and I received only half of the parts because he did not order everything (Original) J'ai commander des pièces j'ai appeler 3 fois pour avoir la confirmation d'achat dont j'ai jamais reçu d'ailleurs et j'ai reçu que la moitier des pièces car il n'avait pas tout commander

James Gaigneur

Had the parts I needed and were courteous

Tom Farthing

Thank you for all your help getting me set up for adventure! Very impressed with the attitude and service from everyone there, thank you!!!

Brent Croft

Good knowledge and friendly

Matthew Small

Awesome customer service and very knowledgeable staff! Prices are fair and are lower than many of the other parts places in Red Deer.

Jean-Francois Laporte

(Translated) Very professional (Original) Très professionnels

Greg Goss

Do not order from this company. It is completely broken. If you get your product, it will be a miracle. The communication is terrible. The accuracy of your order or where to ship it is terrible. The follow up process is terrible. I very regularly give negative reviews or reviews that lack some helpful suggestions to improve operations. But this is just broken - stay away. EDIT...UPDATE After this review and with some significant persistence, I was able to talk to a real person who was nice, professional, and helpful. I received my order today, so am upgrading from 1 to 2 stars. Top 3 recommendations for big improvements: The email contact us link goes to a USA service that doesn't deal in Canadian orders. The order confirmation, status, fulfill, ship process needs to be transparent and accurate. Canadian call centre needs to be staffed during wider hours and with helpful, informed staff using effective call centre infrastructure.

Stephane- Labrie

(Translated) it's worth the detour and the team is great !! (Original) ca vaut le detour et l equipe est formidable!!

Cory Gunter-Smith

Great place to find project parts, or have them ordered in for you. Helpful staff and good prices.

Paul Dufresne

I have dealt with 4 Wheel Parts and Michel for many years, and have always received sound advice and great service. They know their products, they know their customers and they know the vehicles.

Josh Herlihy

Admittedly, I ordered the wrong part number. Just called for a simple unopened box return and order the correct shock. Waited on hold for 2 hours for the return. Return person couldn't help me get the correct part number. Transferred me again before confirming the return information. The sales guy proceeded to cut me off mid sentence while I was asking about the return and put me back into another 2 hour queue to finish the return!!! I can't believe this company and will never never do business with them again. Not only that, but this is only the first of many reviews I plan to leave. Their customer service is utterly non existent. You can do better anywhere. They simply do not deserve your business.

Peter G

Ordered a difficult to find Redarc switch insert from 4WP Langley. It arrived in-store on schedule. Then they called me and offered to ship it to me free in Kelowna because they had other parts being delivered locally, saving me a shipping cost equivalent to the cost of the switch insert. Very impressive service. Will definitely be using 4WP again!

Billie-Jo Bear

Best 4x4 shop in the city!!

jonasmg1981

excellent place!! great service and very friendly!!.....buying my parts for my old tj and now for my jk.....always get a deal!!!.....highly recomended!!!

Ray G

When I was in the store buying tires is wasn’t bad, however. If you plan on calling ahead to inquire about parts? Be prepared to sit on hold for an hour minimum every time you call. I’m done sitting on hold, I’m calling North Shore... goodbye 4WP

Tyler Hatch

Awful place. Good assortment on website but nothing in stock. I ordered twice. After two weeks I have not been contacted or received a tracking number or estimate for delivery. I am trying to cancel both orders but they never answer the phone. Terrible service. Not impressed

Cameron Wood

I bought some lights for my jeep there, they were great, i was obsessed with keeping my jeep stock, so i ordered a replacement ashtray and cigarette lighter, after multiple weeks and 4 visits to the store they found the lighter they had been looking for and then told me the ashtry i already paid for didnt even exist... somebody had the patent but the product needed to be made and brought to market before it would be delivered.... it still doesnt exist quite the long term investment

Brian Denniston

Did a good job on a recent project. 2020 Denali HD. The lift needed to be adjusted after and levelled out. They worked around my schedule and made sure it was done right. They gave me a good deal on some extra parts I needed and where very easy to work with. Highly recommend.

Harlan Kauss

Went in looking for wheels and tires. Reese was excellent and a great help. Highly recommend this place.

Carol Foy

Excellent service!

Stéphane Gagnon

(Translated) Excellent service (Original) Excellent service

Helimyne

Great Experience, very helpful!

Garfield THOMSON

Purchased a new 2021 Silverado 3500 and had a 4" cognoto lift kit, air bags/compressor, fuel wheels, tires and a number of other items purchased and installed. The communication with David, the sales rep could not be better. Also the install was done perfectly with no issues. Very professionally handled. I would recommend to anyone!!

Kelly Drolet

Good sale and helpful staff. Got my parts quickly.

AJ Kolba

Very great service

Josyan Landry

(Translated) Good service, good price ???????? (Original) Bon service, bon prix ????????

gino prospero

Good, fast service.

Yanick Jarjour

(Translated) Good people with a good big heart (Original) Du bon monde avec un bon grand cœur

brian albert

The service is top notch, highly recommend this place. Denis did me a solid on my first visit, earned my respect before my truck ever got there. These guys got my business for life. Great job 4 wheel parts!!

Tristan Beaulieu

(Translated) Super service, the team knows their business and possibility of infinite room! Whether for mechanical questions or for the purchase of a 100% satisfied part! Incomparable compare to other jeep modification store / garage on the south shore! (Original) Super service, l'équipe connait leur affaire et possibilité de pièce infini! Que ce soit pour des questions mécanique ou pour l'achat de pièce 100% satisfait! Incomparable comparer aux autres magasin/garage de modification de jeep sur la rive-sud!

Mike Paulson

The rite information good prices with friendly staff.

Charity And Michael Darrah

They pretty much completely ruined my truck they knew they did cause the had it towed from my house in chipman to fredericton and then back , cause it was costing them to much money cause they were rough country parts , so really I wouldnt recommend them for a toddler stroller, and from the stories I hear , I'm not the only one you did this to. Cause I was learned if you break it you fix it , cause they were raised to take your money and jimmy rig it ! I have all the recordings on these people trying to f me over . You guys are the wrost of the wrost !

Chad Forget

This location is great ! The front counter staff are knowledgeable and the installation Technicians do a great job . I brought my ram 1500 sport here to have suspension and front end work done , the truck rode like it was new again , the main dodge dealership couldn’t even get it right , these guys nailed it . Great selection , they can bring in virtually anything you need in a timely manner and installation if needed .

Pierre Richard Damier

One thing. They are good! If you wanna do things for your offroad car. You will choose the best place. The price is very good. You got more for what you paid. I recommend them. Hold on guys!

jon ray

They are the best and most efficient. Very personalized service. Don't be afraid to ask for Yves to help you. I buy tons of parts and accessories and never have problems.

Dylan Komm

I am very happy with 4 Wheel Parts, I went in with a quote from another company to see if they could beat the price, not only did they beat it but they made very helpful suggestions, added warranty and knew what they were talking about. I would highly recommend them for any after market/ off road parts. I also like how professional and clean the place felt, also the staff is very friendly and try to get you the best deal they can.

Mindy Harrison

We buy all our parts here, great customer service and fantastic knowledge base. Friendly, helpful and responsive.

The Alberta Writer

Great people with lots of knowledge. Always willing to help customers find the best solution for their needs. They also support the local business communities and charities like the Red Deer Food Bank.

Jovita Babcock

Manager is very knowledgeable of vehicles and staff is great as well. Very friendly

Ryan Baggott

Horrible As a new Jeep owner, excited to get parts and modify, as we all do I’m sure. This place is an utter and total disaster and of course disappointment. I order online a month ago for curb side pick up, still do not have the part. Was told twice the part was in come and get it, went once only to wait around for an hour and then eventually be told “can’t find it, warehouse is an absolute mess.” “We will have to reorder the part for you” is another thing I have been told twice!! Still nothing!! I have called, only to be put on hold for endless amounts of time, usually resulting to me hanging up. I have emailed asking for my money back. ZERO response from the company. Don’t waste your valuable time and money with this place.

SYL 20

(Translated) Jeep kingdom (Original) Le royaume du Jeep

Kevin Kosiancic

Worst managed parts store! Half my order was missing, they reordered and said they would deliver to my home. Two weeks later received an e-mail saying parts had arrived. Tried calling, don't bother, they have one person working sales …

Alain Lessard

(Translated) Best place to buy 4x4 parts very affordable my axles this winter broke and I shop like it can not for good price and when I arrived at 4wp the price was half of all the others I had contacted i thought that cetais parts moin good ... ben not guaranteed and all WOW super thank you very much and the employees of the cream it my even helped to bring my parts to the car really a nice team (Original) Meilleur place pour acheter des pièces de 4x4 très abordables mes essieux cette hiver on brisé et Jai magasiner comme sa ce peut pas pour avoir de bon prix et quand je suis arrivé à 4wp les prix était de moitié de tout les autres que j'avais contacté je pensais que cetais des pièces moin bonne ...ben non garanti et tout WOW super merci beaucoup et les employés de la crème il mon même aidé à apporter mes pièces à la voiture vraiment une belle équipe

Dan Schiltroth

Helpful staff, decent pricing on parts. Really good store, but as a retail location it is a bit limited in terms of available products being 'on the shelf'. That said, very friendly staff who will order in anything you need.

Asia Billings

Waited months and months for my order with no updates. Everytime I contacted them it was a different story but only on the chances I could actually get through on the phone line. Don't bother wasting your time here - pay a little extra to get better service elsewhere.

Thibaut Breton

Great service, really nice staff, had a really cool custom winch install!

Paul Deponte

Always great and friendly service. Prices are fair. Thanks Donnie

Martin Lemieux

(Translated) Find everything I was looking for and even more and good service. (Original) Trouver tout ce que je cherchais et meme plus et bon service.

Mathieu Lafleur

(Translated) First of all I must congratulate the whole team! A real bunch of enthusiasts and devoted to their customers! I ordered my suspension with Yves who advised me very well, I received an update for the status of my order with the boss Michel and yesterday I ordered mags with Édouard. Seriously guys if I could give you more stars I would. Thank you !!! My 4Runner is going to be perfect !! (Original) Tout d'abord je dois féliciter toute l'équipe! Une vrai bande de passionnés et dévoués à leur clientèle! J'ai commandé ma suspension avec Yves qui m'a très bien conseillé, j'ai reçu un update pour l'état de ma commande avec le boss Michel et hier j'ai commandé des mags avec Édouard. Sérieusement les gars si je pouvais vous donner plus d'étoiles je le ferais. Merci !!! Mon 4Runner va être parfait !!

Justin Weir

I get excellent customer service and competitive pricing for all the parts and accessories I purchase from 4 Wheel Parts in Fredericton, NB. Dave has been phenomenal with his expert advice and guidance as I build up my Jeep Wrangler. I receive my orders in a timely fashion and they are there to answer all of my questions post sale as well. You can’t get this kind of service from Amazon and I have found their prices are better than Amazon as well. I highly recommend 4 Wheel Parts for when you are looking to make upgrades to your off-road vehicle.

Ianik Charest

(Translated) Good service (Original) Bon service

Emerald Moon Metaphysical

Got some hood lights for my tacoma, you had em in stock, took about 3 days to get my truck in, was finished within a few hours, great customer service, on my way back to pick up a set of tracks for my off roading adventures today. They took about 2 weeks to come in from Australia, and that is during the holiday season. You guys rock!

James

Super friendly staff. Good prices!

Les Larson

The staff are always helpful, knowledgable, and friendly. I have never walked out disappointed. Great selection with the ability to order anything that you can imagine. Highly recommended.

Seth

Only have bought parts here, never gone for service. The Staff is very friendly, and Staff will hound you to purchase their 'Extreme' warranty on everything you buy, even if it's something that will likely never fail. I used to get curiosity calls asking if I was looking at anything new, which is nice. Cool '$10 coupon off next purchase' promotion I used maybe 5 times in a row. Store hosts fun special event BBQs a few times a year, usually with a nice ~$500 give-away, it's worth following them on Facebook to stay in-the-loop. The inside of the store itself isn't really special, and the website you'll be doing most of your shopping on sucks bad for 2019. Website is slow, item pictures are small and lacking, etc. I've been waiting for one order for close to 2 months, haven't gotten much communication on what the deal is there.

BUSHCRAFT QUEBEC

Im happy to give them all my money ;????????????????????????????????????????????????

Kiegan

Ordered some parts and got them delivered to the store. Had to return them and they charged me a 40% restocking fee. Seems pretty crazy. I don't think I would order again from a store knowing that if I have to return a part I only get 60% back.

Andre Blouin

good place for 4x4 parts

Audran

Very cool staff, knowledgable and helpful.

Rémi Létourneau

(Translated) Very good place for 4x4s Excellent service! (Original) Très bonne place pour les 4x4 Service excellent!

Keith Munn

They service all makes and models. Not just trucks and 4x4. Also atv and UTV as well.

Jadin sauer

I like getting items from here, staff are helpful and knowledgeable, they have a wide enough selection that I rarely find it better to go else where. And I like that they deliver to the store for free and all I have Todo is pick it up. After shopping online for the same brands they carry a few of the items I've gotten have either really expensive shipping else where or it's from the states so the dollar exchange and shipping costs do not make it worth while. Would definitely recommend you check this out should you need some accessories!

Dub 2u

clean clear wide and well lit

Dairy Jerry

They took all my money! :( Lol

jean-francois ruel

(Translated) Best 4 x 4 service center. Super manager ???????????? (Original) Meilleurs centre 4 x 4 services extras. Super gérant ????????????

Jessica Blair

We had a tire issue today on our way from Edmonton to Banff. Luckily we were pulling into Red Deer when it happened. We called here as they were the closest to where we turned off and they accommodated us right away, the girls at the front were absolutely amazing. The service was fast and the price was extremely fair. What could have been a headache of a start to our weekend away was a fast fix and they got us on our way in less then an hour. Huge thanks to the team there today.

Frank Mouawad

Good selection for parts; however, their goal is to sell as much as possible and the help you get from them is very limited. You need to do a lot of research in order to find if the parts they sell will work in your situation. I had to return a few items as the information they provided wasn't accurate.

Tiago Carvalho

Great place to buy 4x4 parts. A huge variety of brands and offers.

Jeff Mountain

Great place ..they saved me almost 400 $ Iwill shop there again.

Clinton Walmsley

Have tried several times now to find out about a backorder, have been told i would get a call back....NOPE. Had to phone manufacturer myself only to find out its still going to be several months. Will be cancelling my order when i pickup the parts that did manage to arrive. I will reorder from another supplier who can have the parts to me in 3 days. Customer service here needs a little work

Maxime Cardinal

(Translated) Great price for everything (Original) Super prix pour tout

Andy Evans

Customer Service is a disaster unfortunately. There are several other shops in the area who will treat their clients top notch & appreciate their business. I spent ~$35,000 between 2 trucks here & wish I had gone elsewhere. Had my top of the line Airbags fail within weeks of install on one of the trucks, shop not to blame as it's a manufacturing issue - But have been waiting over 5 months for replacement. Have had to e-mail several times, call the front desk only to sit on hold for ages. Any shop who makes their clients a priority would have found a way to take care of this by now. I do not think this is a direct issue with the staff. The guy helping me was knowledgeable and helpful. They are likely way understaffed & management needs to get some systems in place to keep things organized and get the lines of communication better with clients.

Liam Wiebe

Will not be shopping here anymore. Every time I go to 4 Wheel Parts the staff just scroll through the website and tell me this is your only option. Their Moto should be “helping customers not build solutions” they never direct me to a company that can help me. I know they are not a custom fab company but anything that isn’t an exact fit is totally out of the question for them. Might as well shop online and use “pick your vehicle” because it is about as useful as the staff at 4 Wheel Parts.

DJ STINKFINGER

Alex was absolutely amazing. Bought a contractor rack from them 6 months ago. The rack sat in my garage for 6 months. I was planning on using it but bought a cargo van instead for my business. It's states in the agreement that basically after 90 days nothing they can do. I found a rear bumper for my tundra that I loved. I called and asked if I could bring back the rack and get an in store credit. Alex said yes absolutely bring back the rack and we will give you store credit. Went back and got the bumper. Still waiting for the bumper but fantastic customer service. ????

Spencer Shanahan

Gave them my business for the better part of a year. Got a bullbar and a roof rack installed for me and that was done properly. However, as I am taking my winter tires off (Which they put on), I noticed that they managed to cross thread 4 of my studs, so I had to get them replaced. Very unprofessional seeing as how a shop can't even put on a tire properly without costing the customer money.

Michel Dubuc

Best services at fair price

Tyler Lewis

I ordered online and got a message a few days later informing me that it was canceled (no stock) No attempt was made by them to rectify the problem. No apologies given for holding me up. …

Luke W

Doing customer service the good old way. I made a mistake and ordered too small a shock. They agreed to swap for the more expensive part and match the price without me even asking. I was fully prepared to pay the difference, feeling lucky that they were willing to swap the part at all. This is pretty unheard of these days, keep it up guys, it does make a difference! I will spread the word to my other 4X4 buds.

Brent Underhill

Great bunch of guys who know their stuff. Prices are reasonable for product and service.

Mrmud2u

great service very knowledgeable

Jason Crebas

I’ve bought lots of truck parts from these guys and they have just been getting worse over the years. I just ordered running boards they said two weeks they would be in, 3rd week and nothing they say oh pay an extra 50 bucks and we can get it shipped out right away. So after the 4th week still no running boards and I’m out a extra 50 bucks. Finally they show up about the 5th week well over a month of being ordered then they aren’t even open on he weekend to go pick it up. Save your time and money and do more research and find a local distributor heck even eBay is better

roger p

Worst service you can get there. All they want to sell you stuff after when you need service.They don’t give a f*** about you. Terrible service. Too bad I won’t going back. After spending thousands of dollars in this store.

Frank B

(Translated) Good place (Original) Bonne place

Black

Had a grill guard installed. It was a nightmare getting it to the store. Mostly, due to manufacturer issues. Once it arrived the staff were super supportive and eased my pain with awesome customer service. Install was exactly the time estimated. Overall really great location and really personable staff.

Mobil 1 Lube Express Olds

Awesome place to deal with, staff is always friendly as well as knowledgeable. Id recommend them to anyone!!!

Pablo Medeiros

You wait on the phone because they don't wanna take your call: I bought 5x wheels for my Jeep back in June and haven't received them yet. Every time I try calling to their store it takes them over 40 min to answer, always followed by a harsh reply "it's still in back-order". After months of wait, hardly no updates nor contacts, running after them for answers - at that point I had already gave up on sending e-mails as they only answer them after you try for 3 days - I had finally decided to cancel my order. So, I call them, wait for the 40 min thingy and they tell me it had to be done in person. So, I go to their store and it's like a ghost town, no costumers, they had two employees at the time, and only one guy asking for a body shop around town. One of them was talking to this guy, and the other was simply there watching their conversation. After a few minutes of wait and still no help, a third person came out of their office to help assist me, he said my cancellation had to be approved by their financial personnel. While I was talking to their financial I noticed that there was someone on the phone waiting to be helped even before I arrived, and by the time I noticed, the guy asking for a body shop was long gone. So the two employees could and chose not to pick up the phone right away, and waited a few more minutes. Eventually one of them did, but that was a long wait for the poor costumer on the other line. So yeah, they had two people there to talk to their costumer on the line and neither of them did. And from what I could see, that's why it takes us 40 min on the line to get someone to help, not because they are busy, but rather because they are probably instructed to avoid it. I'm giving one star for costumer service, and two stars because in the end I got my money back. However, I won't come back to this shop. Not until things get better in US soil.

BIG BEAR CUSTOM

(Translated) The kingdom of the Jeep maniac, they sell coins, winches suspensions etc. and install them. There are events so organize agility activities with vehicles. (Original) Le royaume du maniaque de Jeep, ils vendent des pieces, des suspentions des winches etc. et les installent. Il y a des événements organiser ainsi des activités agilité avec des véhicules.

Devils 666

(Translated) Beloved (Original) Bien aimé

Jenna Mc Givery

Awesome mechanics!!

full barn productions

1 * seems to be a common theme. I went in looking for parts for my 07 Ram diesel to put a lift on it and everywhere was cheaper then this place. It's nice to walk around the store and look at stuff but you better off going somewhere else to swipe the debit card.

Marcel Proulx

Everything to upkeep or custumise your Jeep or other 4x4. Fantastic, friendly and dedicated client service. Honest and trustworthy.

Ryan-Lino Calvert

Same as the rest no response when trying to get a hold of people working there. On hold, no response to emails. Poor customer service and not worth the hassle. I'm surprised they are still in business at this point, especially given the widley recognized lack of follow up on customer inquiries. Be smart consumers and avoid this place, there are plenty other places that will do more for you like answer the phone to start.

jonathan lavallee

(Translated) I give 3 stars only because there is no website to shop because of course most of the special c the weekend and I work all weekends outside the province! Otherwise it would have been 5 stars easy ... (Original) Je donne 3 étoiles seulement car il y a pas de site web pour magasiner car bien-sûr la plupart des spécial c la fin de semaine et je travaille à toute les fin de semaine à l extérieur de la province !!!! Sinon ça aurais été 5 etoiles facile...

Gabriel Beaulieu

If your in the market for any sort of aftermarket parts see Danielle and April! Super down to earth and have tons of knowledge and very helpful! I came in with a problem and left with a solution and will be back. Thank you to the team at 4wheel parts red deer!

007james bl0nDe

Great deals and Awesome staff

Yves Martel

Super excellent service.

P Robert

(Translated) Excellent service, advice and prices! (Original) Excellent service, conseils et prix!

Chris Christensen

I installed a lift kit in my gm truck but had troubles getting the rusted torsion keys out. Some how these guys were able to work magic and get them out. Thanks boys ! Highly recommend this shop.

Curtis Byrne

It was a big rip off..never go back

Jacky Lavoie

(Translated) Super friendly and fast and well done services (Original) Super sympathique et services rapide et bien fait

David Carbonneau

(Translated) Good service despite the traffic! (Original) Bon service malgre l achalandage!

Derfa

Fantastic prices ! Great customer service follow up too. Merci les amis de 4 wheel Parts. Please fix your web site ! :)

Andres Leguizamon

I could leave an essay on how bad the service was. It’s truly embarrassing so here’s my story. I ordered around $1000 worth of parts to start mostly maintenance parts. No confirmation emails on my order for Delievery so I had to always call in and be on hold for 20-25min just as others are saying in previous 1 star comments. It took forever but honestly with covid I get that things are taking longer. What upset me the most wasn’t the wrong part showing up and having to reorder or waiting months for certain parts to come in (still waiting) or being on hold for an average of 20-25min minimum. It’s this when I drive to your location speak to multiple different people specifically asking that they please follow up call me to let me know with an update on the part needed to fix my Jeep and they say YES YES of course and never do. So I call and and talk to this nice girl on the phone who is probably the nicest staff person there and her exact words before I even asked her to follow up with ETA was “I will call you back by tomorrow with a status update” that was last week…. Maybe the staff there doesn’t have enough support or the business needs to be re-structured to have a better follow up process but clearly ownership doesn’t care at all. I didn’t want to leave this review I work in Sales and I know it hurts to hear these things and I truly have walked into that business and treated everyone with respect but enough is enough. My one star goes to the girl at the front counter who’s been helpful and if I could rate the business -5 Stars I would.

Andy D

Good place if you have a jeep

Howard Greffel

Over priced amazon workers

Tim Lybeck

I used to like this store but after having quality issues with some parts I found out they don't stand behind their products. I have been trying to resolve this issue for 6 months and just keep getting ignored. They are super helpful when you are spending money but not so much if you have any problems. With the ease of getting parts online, there is no need to order from 4 Wheel Parts. And there are several other shops in town that actually care about customer service and deserve your business. Save yourself a headache and shop somewhere else.

Josh Jarvie

Simple thing, I was looking for a winch and staff did not know anything about winches at all they just read the same thing I did on there website and I was actually able to answer some of my own questions by looking at my phone while they did nothing to help behind the counter. Best answer to my question what’s the difference between the 10k and 12k winches? he said “the weight rating” Thanks tips.

Yves Dugas

(Translated) Outstanding service, unbeatable prices, courteous staff ... It's MY Toys'R'Us !!! (Original) Service hors pair, prix imbattables, personnel courtois... C'est MON Toys'R'Us !!!

Oliver Bohl

Took my tuck in for an alignment and was very happy with the quality of the service. Kevin did a great job getting my truck aligned properly and Reese at the parts counter was very helpful in giving me a quote for some parts. I'll for sure be coming back to this store! Thanks guys! Check them out

Joe Marki

Knowledgeable staff, great customer service

Ryan Klassen

Prices are great. Everything else is not. Be ready to be on hold for a long long time. But at least you get to listen to ads from 10 months ago. My receipt had a cry for help from the employee who took my order. She mentioned lack of lunchbreaks and short staff. On my receipt. It was awkward. She was super helpful though. Most of the staff are, but it's easy to tell their hands are tied. After waiting on hold, be ready to wait another month or more for your stuff. If you ever need warranty... Forget it. I recommend pay a bit more and buy elsewhere.

C Pilek

Great service and staff. Best place for anything jeep

Remi Letourneau

(Translated) Very good place for off-road parts! Very competitive price and always good service! (Original) Très bonne place pour pièces de hors route ! Prix très compétitif et toujours du bon service !

Wayne Ellingson

Dennis is the man he can get u the parts u need

Alex Hickman

Their website doesn't tell you if they have any in stock, also takes two business days for s reply over email. Was waiting ten days before I found out for my self they wouldn't even have the stuff I ordered for a month of my purchase date. Can't look up parts for you unless you have a part number. Will never deal with these guys again.

Harry Pecskovszky

Staff helped me price a turbo, lift kit, and wheels and even helped look for a push bar for my Cherokee

Julien Dupuis

(Translated) Super team, I recommend this shop for all your projects. He knows their products and can advise you very well. ???? I give a 5 star, don't let go of the gang. (Original) Super équipe , je conseille cette shop pour tout vos projet . Il connaisse leur produits et peux très bien vous conseiller . ???? je donne un 5 étoile , lâcher pas la gang .

TH Do

Excellent customer service and awesome staff. This is the only place that I bring my Jeep for service and modifications. Thanks again guys!

Vincent Angelozzi

(Translated) Wow! What great energy in this business! The owner Michel is super dynamic. I recommend it hands down. Thank you Michel! (Original) Wow! Quel belle énergie dans ce commerce! Le proprio Michel est super dynamique. Je le recommande haut la main. Merci Michel!

Carman Randall

Very friendly staff. Always helpful.

gilles pepin

(Translated) Excellent service top (Original) Excellent service top

Pierre Bezeau

(Translated) My opinion is very justifiable. 4 wheel share in Châteauguay .. to an extraordinary team, a team with experience in all areas .. mechanically and for service and advice. 4 Wheel part (Châteauguay) I gave the desire to recover my passion., Some other problem by ... he gave me advice and the tools to be able to continue to be a client of this beautiful company (family friends) thank you again for your service and attention to detail. I just give 5 stars that it doesn't have 10 ???????????????????????? BRAVO TO YOU ARE EXEMPLARY PS: My little COCO???? (Original) Mon avis est très justifiable . 4 wheel part a Châteauguay .. à une équipe extraordinaire , une équipe avec de l'expérience dans tout les domaines.. mécaniquement et pour le service et conseils . 4 Wheel part ( Châteauguay ) Ma donné le goût de récupérer ma passion., Du quelque problème autre par..il mon donner de conseil et les outils pour pouvoir continuer à être client de cette belle entreprise ( familles amis ) merci encore pour votre service et soucis du détail . Je donne 5 étoiles simplement que il en n'as pas 10 ???????????????????????? BRAVO À VOUS ÊTES EXEMPLAIRES PS: Mon petit COCO????

Jared

I've been there once and Malcom was super helpful and informative. He didn't rush me, and talked me through all the options for what I was looking for. The reason I gave them a 3 instead of a 5 is because of two other customers that came in and were waiting in line for a long time. The 3 employees never once said "Hello I'll be with you in a second". I mentioned he could help them first because I was going to take 30-40 minutes, and I felt awkward having these customers just wait in silence but said not to worry Now I appreciate they want to serve me first but I mean these guys did not acknowledge those customers at all. The other two employees were talking to each other at the computer right in front of the customers too and never addressed them. No exaggeration, I think it was about ten minutes before they finally acknowledged their presence. If I was those customers I would have walked out. Malcom deserves 5 stars though.

Mike Moen

Very knowledgeable staff. Aways willing to give you the time of day. Fantastic place!

Grant Eliuk

Less than zero

Alexandre Hache

Never seen a worst compagnie for customer services and help for client then DSI FREDERICTON, do not give help at all with there product there name will be peacefully pass around. Thanks again for your poor services!!

RB2014 mine

Mike and Yves are the BEST! - Have worked with them for many years and many vehicles, (86 Bronco, 2006 Wrangler Rubicon, 2005 GMC 2500HD pickup and including now my sons 99 Cherokee. ALWAYS willing to listen and assist in any and every way possible! All ya gotta do is give them a shot to prove themselves and I am very confident you will be just as satisfied as I have been since 2002!

Patrick Ouimette

(Translated) Good deal and parts in inventory thanks 4wheel (Original) Bon deal et pièces en inventaire merci 4wheel

Kade

Pretty good there website has a lot but it might take along time to get in.

Luke Irwin

Great service.

Luke Saunders

They had the part I needed, but provided terrible customer service. Went in and ordered the part, was told it would take a week to ship and it would likely arrive on Tuesday. Called today to see what happened and was informed that it was ten-day shipping, and that the part likely wouldn't be in until Friday or Monday. Perhaps a minor inconvenience to some, but feels like I was lied to to make a sale. Especially given that I could have had this part fixed FOR FREE as a recall, but thought this would be quicker. Do not shop at 4 Wheel Parts if you are looking to have something replaces in a timely manner.

Eric Elford

This place has tons of things gor my 4x4! Just ask for David- he knows his stuff!

Joey Andaya

We were there today , visiting the store for the first time, Good 10 mins has passed nobody even bother to greet us or if we needed help. We were the only "customers" and there's like 5 of them at the counter.

Chris Hadden

Fast delivery, friendly service.

Michel Forget

nice selection of parts

Shane Legault

Do not know how anyone can give 4wheel parts a review higher then 1 star. #1 - Bought a few small items and took 3 weeks to ship to my home from the website, and as others have stated "in stock" means nothing. The site is completely broken. #2 - The items are poorly explained on their website so one was not as stated while the other was fine. #3 - I wanted to return the items because one as stated was not as described while the other was not what I was looking for (correct item but I decided to go with something different) #4 - Called and was told it was better to come into store as the online department can take a long time to process returns. #5 - Get to the store (langley branch) and am told that my order cannot be returned as it was made online and needs to be handled by the online department, then was not privided with a proper reciept for return but instead sent a very generic email about my return request. #6 - 3 weeks go by and no refund, so I call and am told note will be left for the manager and the matter will be taken care of. #7 - They call me back asking how I paid and I told them visa debit and they told me "oh that never works over the phone and that I'll need to come into the store". I live 55min from the store, by this time Im pretty steamed. #8 - A Saturday morning 6 weeks after this started I walk into the store and give them my information and they are very friendly saying "yup I have your order right here" and try to refund me $5 on my debit and I say no the order had 2 items on it and they say "Oh yes I see it here" and bring another refund worth $90. So very angry I FINALLY get my money back and storm out of the store. 20 min after leaving the store my wife looks at the reciept and realizes that the first item they tried to return to me for $5 was taken off the return amount instead of being added to the other $90 item. So they still owe me $5. The langley store is extremely incompitent at every aspect of their job. I bought builder parts not bolt on parts because I build my Jeep myself, and guys like me don't spend $10,000 at these stores on parts and install so we are not important to them. I stopped going to big country customs in abbotsford and went to 4wp because they "SAY" they are more taylored to Jeeps instead of Toyos and they "SAY" they got parts in stock which is not true. I'll go elsewhere and for your own sanity I recommend you do to. I myself will be going back to BCC for my builder parts as they are far more nowledgable.

Lt Senoir

Good place.

patrick bobay

(Translated) Excellent for 4x4 (Original) Excellent pour les 4x4

Steven Cross

Very professional and team efforts here. The fine gents that work here bent over backwards to help acommadate my needs. Cudos to the guys and thand again for all your help. Highly recommended and will go back again.

Nancy Boucher

(Translated) Excellent service (Original) Excellent service

Roy King

Very good ????

Marc Bienvenu

Met Michel at the store today got some mags and stuff Michel was very knowledgeable with a fantastic attitude, great guy. 5 Star service for sure Thanks Michel Marc B

T. C.

Don't order through them during covid. Was told a week and a month later they never shipped my order. Tons of emails and can't get a response. Everytime I call, its an hour to two hour wait on hold. When you finally get through, they transfer you around! You couldn't have any worse customer service. If covid is an issue with the company, they need to tell you that on the phone before ordering. I was told it will not be an issue at all. If they would of told me it'll take a month or two I would of been appreciative and made my choice then what to do. I'm beyond frustrated with the service of 4wp. Its a bummer when you spend almost a grand with a company and once they charge your account they have no concerns about the service you receive. I never write a negative review, but in this case I had to. They just don't care. Don't get roped into the sale deals you see, its not worth the fee bucks of savings. I should of paid more and gone to a smaller company that customer satisfaction was important. They get a one star for failing to give a s***.

Dennis LaRose

I ordered Breaks for my 2014 Ram .didn't receive any emails from them.I canceled the on December 1st I did get a Em saying the credit would take 3 to5 days .I RECEIVE a box on the 5th .I canceled the order on the 1st.I trying to call 5 times but after waiting 30 to 45 minutes a answer. I sent 4 email to customers service still no reply. Thay suck .I all had the brakes replaced. I don't want the parts I want a refund

Ken Rougeau

Great staff will get all my 4x4 stuff here

Brian Phillips

Excellent professional service! Had some work done today on my Ram 2500, highly recommend

Troy Watson

I ored pro comp coil overs they told me it would take two weeks to get them and two months later I finally got them next time I will go to eastern off road I will never deal with 4WP again

jared fricke

Great people great service and always willing to go the extra mile. Very very pleased

Old School

(Translated) The Boys are his coach before serving for years and activating them annually Thank you Michel and Yves and all the Gang (Original) Les Boys sont sa Coche le service avant pendant apres et les activiter annuelle Merci Michel et Yves et tous la Gang

mathieu caule

(Translated) suler service beautiful jobe simplent perfect (Original) suler service belle jobe simplent parfais

Donald Parker

You guys rock

Michel Paradis

(Translated) Excellent service they know their products and the prices are good (Original) Excellent service ils connaissent leurs produits et les prix sont bons

Ethan Dubeau

Ordered a leveling kit on the 10th of may, payment received and now it’s the 26th of mail and still not shipped. Saying it was out of stock and have to come from the states. At least show that’s it’s out of stock and I’ll order from elsewhere. Ridiculous

Sawman Peters

I’d give less stars if possible. Just to list some issues here, poor management, no customer communication. I returned some lights I had bought on warranty, no problem cause I paid for warranty. Got an email saying they were in 2 months later, drove all the way from Richmond and found out it was a mistake email. That was in dec 2020, it’s now June 2021 and no lights no call etc. Place is poorly managed

Gilles Thibault

(Translated) Super price (Original) Super prix

Jesse B

I am growing increasingly frustrated at the lack of communication or customer service in regards to parts ordered with 4WP. I'm aware that COVID has delayed some things but my patience is running thin. Parts were ordered on June 5th and was told 2-3 weeks. Followed up after 3 weeks and was told Mid July. Now at the end of the month and still nothing. No follow up from 4WP. It's pathetic that I see other retailers all over western Canada receiving these parts but a large company like 4WP can't seem to get what they need out of their suppliers. Perhaps it's time 4WP looks else where for suppliers if they can't keep up. I was going to have 4WP install the ordered parts but I think I'll bring them back to my small town and have them installed locally. I'd rather spend my money here then on a larger company that can't deliver on anything they've said so far.

Brad Higgins

DON'T TRUST THE QUOTES! Called in last week for a quote for all 4 ball joints and a tonneau cover for my Ram, was told it would be around $1100 or $1200 for the ball joints including the alignment and around $1900 for the tonneau cover, all in around $3200 or so. When I went today to pre pay for the ball joints, all of a sudden the quote is now over $1800 for the ball joints and alignment. When I said I was told it was around $1100 or so, I was told that she had no idea who quoted me that. No accountability or anything from the one person at the counter, they didn't even care that I left. Won't be returning there anymore. And I was able to get premium ball joints, alignment, and labour for under $1300 at NAPA Auto Pro. Also, NAPA only charges around $300 for the ball joints if I wanted to do the work by myself.

Daniel Bonsant

Brought my 2018 Jeep Jk for re gearing to go with my 37 inch tires. Awesome service and very helpful guys. I found they were very honest and I would recommend them. Thanks George!!!

Geoffery Lalonde

Get all your parts needs for aftermarket accessories.

Daniel Gerlach

Reception was friendly and helpfull. Got a 6" lift and other parts installed by the shop technicians. Attention to detail was above my expectations. It was done right and I was kept updated the entire time. Happy customer. Would recommend 4wp!

Dulguun Battsogt

Great customer service. My coilovers on my Tacoma broke and these guys helped pick out the parts gave me the rundown even though I can't purchase the parts from these guys because everything is on back order. Knowing that, these still guys spent an hour on the call talking about options with me and giving recommendations. This seems small thing but it definitely made an impression. Once i get my parts, ill go to these guys.

Lindsay

They seem to have changed some stuff around, staff is excellent and hold times are not nearly as long as they once were. If you had a bad experience in the past it’s worth giving them another chance they have really turned it around. Kevin is great, along with the rest of the staff!

Lorne Schroderus

Good service.good prices

Kevin Harris

Friendly people

Jessie Kirton

Ordered a lift for my f150 2 months in advanced of hunting season. Now hunting season is over and still no lift.. I have been waiting 180 days and counting. It would be one thing if I didn't already pay them over $1000 but here I am $1000 out of pocket and still no effing lift. EDIT : A lift showed up, but it is not the one i ordered. It is wrong on so many levels, wrong brand, wrong year of truck, and after a quick google this lift is worth half of what i paid... Brutal. I will be requesting a full refund obviously..

Laurence R

(Translated) I passed this store for the 1st time on October 17, 2020 To equip my 2021 Jeep Sahara with a roof tent I didn't know if my car equipped with a Sky-on touch could be compatible with this type of installation ... This is what I call a real store run by enthusiasts with exemplary customer service! a big thank you to Michel L for this precious advice and his availability to answer all our questions (Original) Je suis passé pour la 1ère fois dans ce magasin le 17 octobre 2020 Pour faire équiper mon Jeep Sahara 2021 avec une tente de toit Je ne savais pas si ma voiture équipée d’un Sky-on touch pouvait être compatible avec ce type d’installation... Voila ce que j’appelle un vrai magasin tenu par des passionnés avec service à la clientèle exemplaire ! un gros merci à Michel L pour ces précieux conseils et sa disponibilité pour répondre à toutes nos questions

Bill Davis

Terrible service and products. Ordered a set of wheels specifically for my truck and the rear centre caps don’t fit. I have been dealing with this for over 2 months, called the store at least 4 times and have gone into the store 4 times to try and get this rectified. Basically I was told we don’t have any different centre caps that will work for your truck sorry about your luck run the rims with out the caps. I was dealing directly with the assistant manager who could really use some customer service training because she feels that calling me 3 weeks after she ordered a different set of caps that were supposed to be in after 3 days, to tell me they have been discontinued and they have no further solutions is good service, she really doesn’t see anything wrong with this situation. I guess custom wheels with no centre caps is a good look for 4wheel parts.

Lukas Koenneke

Even though these guys are super busy at the moment, I had a very good experience. I had to wait on hold for quite sometime but when the Service is so good and the product as well, it's all forgiven. The nice girl upfront and Alex in the back were outstanding!

Kim Turcotte

(Translated) Very well liked :) They took the time to listen to my problem and even came outside with me to inspect on my jeep .. Very good service :) (Original) Très bien aimé :) Ils ont pris le temps d'écouter mon problème et même venu dehors avec moi pour inspecter sur mon jeep.. Très bon service :)

Curtis M

Excellent customer service and fair prices. I would definitely recommend them to friends and family.

Derek Itkonen

Hi krynn...I've been driving around on the 40" pro comps u sold me on Thursday...going from worn out Irocs to the these new pro comps is like driving a new truck...thank you for suggesting and recommending these tires... Many many thanks !!!

steve malley

Great palce

Mathieu

(Translated) As always, very satisfied. Excellent price, seller and after-sales service !!! (Original) Comme chaque fois, tres satisfait. Prix, vendeur et service apres-vente excellent!!!

steven mackenzie

They don't get back to a person with information.

Arron O

Great service. They ran into issues installing product in my Tundra and went out of their way to give me a lift home and keep me posted on how they were resolving the issues. Great team!

Guylaine Richard

(Translated) excellent service and good advice (Original) excellent service et de bon conseil

Darren Saunders

Great selection of offroad parts. I ended up buying local and spending less the amazon

Miata SixH

Always great experience ! Their warranty program is cost effective and no hassle replacement. KRYNN your awesome !!!

Darryl Waldner

Do not waste your time or money going to this business.

Johnny Gamble

Ordered a cold air intake to the store, the day it came in I called before I left to make sure it was there, when I got there they informed me they had shipped it to my billing address in another province. Very annoying and not pleased at all

Benoit Cloutier

(Translated) I had a very good experience. Everything was done by telephone, choice, payment and I received everything by mail in a few days, and at a price much lower than elsewhere. Good job guys ! Good continuity in your work. (Original) J'ai eu une très belle expérience. Tout s'est fait par téléphone, le choix, le paiement et j'ai tout reçu par la poste en quelques jours, et ce à un prix bien plus bas qu'ailleurs. Bravo les gars ! Bonne continuité dans votre travail.

Simon Bellemare

(Translated) Great service from Michel and Edouard !!! Always fun to do business with you, you are passionate and that is reflected in the customer experience !!! (Original) Super service de la part de Michel et Edouard!!! Toujours le fun de faire affaire avec vous, vous êtes passionnés et ça se reflète sur l'expérience client!!!

Stryker Capital & Consulting

Best experience had in a professional garage and it continues... We have a number of custom trucks and only take it to Dennis and his team at Red Deer 4WP. Every challenge that comes up gets solved, quickly and cost effectively. Excellent upfront parts staff and mechanical technicians. do it right the first time. CJ

Max Power

(Translated) The room is small, but there is still a lot of product on the shelves, a mandatory stop for Jeep owners. Prices are good compared to those on the internet. (Original) Le local est petit, mais il y a quand même beaucoup de produit sur les tablettes, un arrêt obligatoire pour les propriétaires de Jeep. Les prix sont bons comparé a ceux sur internet.

Tanya Fiset

(Translated) Good customer service (Original) Bon service à la clientèle

Brent Mockler

Assume service and very helpful and I had my parts in 2 days

Drey Butcher

(Translated) Very good service and products. Place to recommend. (Original) Tres bon service et produits. Endroit a recommander.

Carla Robinson-Pye

SHODDY workmanship!! Go elsewhere!!! BENT one of our NEW rims!!! All you get is excuses and lies instead of resolution!! I'LL NEVER TAKE ANYTHING THERE AGAIN!!!!

Laurent Garzia

(Translated) The best service and the best advice. (Original) Le meilleur service et les meilleurs conseils .

Annie Carriere

(Translated) Great service from the mechanics Pierre Luc and Jonathan (Original) Super service des mécanos pierre Luc et Jonathan

Dennis Cascon

Great staff and great prices.

matthew kenna

Came here almost 8 years ago, been coming here ever since

Jesús Velis

Compete and utter disappointment. People come to places like this because they want to join the 4x4 community and meet new people based on a common interest. I mean the staff are ok and the work was fine, but they really have no respect for their customer base. Arrived here on a recommendation. The wait was way longer than it should have been. 2 months from start to finish for a relatively small job. Don't plan on them answering the phone either. The price was also astronomical. I was overcharged about $2000. Talked to more than a few people here in Vancouver who know about trucks, lifts and mods, the general consensus was: "4WP are bunch of crooks who obviously took advantage of your inexperience". Please don't go to this shop if you're not at least knowledgeable about 4x4ing. These guys will rip you off and smile while doing it. Nearly $6000 for a job that should have cost 3-4. Terrible service. Overpriced. Long wait times. The girl who works there is really nice though, so no offense to her. Not recommend. Stay away. Not even an E for Effort. My guess is they are going bankrupt from Covid and are greasing their customers for every penny they can pinch out of them.

austin freelancer

Tristan Grinder is very rude and unprofessional and is a very poor reflection upon your company. He uses profanity with customers and potential customers and lacks any respect for others

Albert Marks

Great service cool stuff

Aama Mama

Ok place

Brad Bergquist

Was a little shocked when returning an item and was charged a restocking fee of 10% of the product cost. Not noted anywhere on their invoice of this fee nor was it brought up when purchasing the items, however they feel that you should read every paper posted on their walls which this apparent policy is noted. I would suggest highly to deal elsewhere where the staff in knowledgable and helpful on the products they sell. I guess they still made money off me so they are happy however hopefully this will deter other from shopping here as I know I never will again. On another point, when the young woman behind the counter claims that superchips f5 performance tuner can be used on multiple vehicles and all you have to do is phone into superchips, she is absolutely incorrect. Deal elsewhere where the sales people know what they are talking about and are not just in the business to take your money. Good luck 4WP!

Joel Paquet

(Translated) Super service a team of professionals (Original) Super service une équipe de pro

Kyle Roehl

Great shop! Went above and beyond. Will definitely be dealing with them again!

dan giacomin

Ordered a suspension lift from them, once they received my items it was like pulling teeth to get them to ship it to me. I pre paid the item and shipping. My items sat for over 5 buisness days before they attempted to ship it to me. I was frustrated and the manager Alex refused to take my call to correct things! Horrible place to buy from.

Kfos

Great shop. Great staff. Quality geat. Got my truck in and out in one day.

john doe

Had the guys at chateauguay 4x4 do a conversion on my 2016 ram 1500 rebel, it was a vehicle equipped with airride that has let me down numerous times over the last 4.5 years , I also had them install a 4" lift and I could not be happier with the price and service provided A+

Haig Terzian

Anyone that has a Jeep, should visit this store.

Mandel Gagnon

Best price I found in town for a tunnel cover

Pierre Goudreau

(Translated) I enjoyed my experience with 4 wheel parts in Chateauguay, QC. In my opinion, they are the real 4x4 experts. Their advice was beneficial in making a good choice of suspension parts, and carrying out work that lived up to expectations. Thank you. (Original) J'ai bien aimé mon expérience avec 4 wheel parts à Chateauguay, QC. À mon avis, ils sont les vrai experts du 4x4. Leur conseil ont été bénéfique pour faire un bon choix de pièces de suspension, et réaliser des travaux à la hauteur des attentes. Merci.

Mike E

Big store. Good amount of stock. Helpful lady behind the counter.

E Bishop

Great place

Alexandre Coutu

(Translated) Top service (Original) Top service

Matthew Norton

thank you for the great information and the friendly environment.

Rockczar

Very good. Staffs te excellent. I always deal with April. She is very knowledgeable and has good ideas. A professional business for sure. ????????????????

Louis Lanciault

(Translated) Super good service, real enthusiasts, great advice! (Original) Super bon service, des vrais passionnés, des bons conseils !

Adam Bach

In stock, available for pickup next day in store.... what a joke. After placing an order for some shocks and calling them next day I was told they …

Robert Marotte

(Translated) Very good service and good advice (Original) Très bon service et de bon conseil

Denis Ducasse

(Translated) Perfect service thank you all (Original) Service parfait merci a tous

Konstantin Khlystov

The customer service is very bad. I was calling them to confirm the pickup of the part that I purchased online. I tried to call them for 2 hours. The same lady would pick up the phone and say that she needs to put me on hold. The hold would never end. I would call again and she would do exactly same thing. She kept doing this for 2 hours and the store closed for the day. I could not pick up the part that day and had to cancel and move my appointment with the dealership to the next week.

James Partun

Good selection for jeeps

Kim-Lee Martel (Kame)

(Translated) I bought an Optima BlueTop battery last year. The battery was completely finished, not keeping its charge at all. Obviously I realized it in the middle of a lake on a fishing trip. Fast forward to this year, I finally have access to a battery tester (internal resistance) and I am able to see that my battery is finished. It comes with a 2 year warranty. I call the merchant, who tells me to contact the manufacturer. I call the manufacturer, he tells me to contact the merchant. I call back 4wd parts, they tell me to come to the store. The Store is 50km from my home, and I'm going there. Once there, the guy at the counter told me he couldn't help me and contact the manufacturer ?? I call Optima from my cell in the store. I put Optima and the store in communication: they talk to each other for several minutes, in the manager's office, with my cell. In the end: I have to leave my battery in the store and they have to test it ?? (when I visited the store, I had my Hioki BT3554 battery tester with me but my measurements are not OK for them?) I test another bluetop and yellowtop, out of curiosity: yellowtop good, 2.3 mohm but the new bluetop they have for sale, also finished 13.4 mohm. The guy at the counter asks me "how do I charge my bluetop?" My answer: "With a motomaster battery charger, on the 10amp". The guy then tells me that it takes a special AGM charger for the optima: I told him that No it is not at all the case. I have to tell the guy to go see the web page of the product he sells and look at the charging instructions: absolutely no need for a "special" charger. Since then I have sent 1 email per week and I am told that my battery is still in tests ??? Let's see it takes no more than 2 days to charge and test a damn battery. I don't have much good things to say about my experience there. I would like someone else to sell Optima in my area but there is none. Not only is it really impractical to do business with them, but to be told in the store that you are not charging your battery properly by a guy who does not know his product is pissing. I feel like I'm being fooled. They should have exchanged my battery on the spot, in 1 visit. It is the store manager's decision not to honor the Optima warranty. (Original) J'ai acheté une batterie Optima BlueTop l'an passé. La batterie était complètement finie, gardait pas sa charge du tout. Évidament je m'en suis rendu compte en plein millieu d'un lac en voyage de pêche. Fast forward a cette année, j'ai finalement accès à un testeur de batterie (résistance interne) et je suis en mesure de voir que ma batterie est finie. Elle vient avec une garantie 2 ans. J'appelle le commerçant, qui lui me dit de contacter le manufacturier. J'appelle le manufacturier, il me dit de contacter le commerçant. Je rappelle 4wd parts, ils me disent de venir en magasin. Le Magasin est a 50km de chez moi, et j'y vais. Une fois sur place, le gars au comptoir me dit qu'il ne peut pas m'aider et de contacter le manufacturier ?? J'appelle Optima de mon cell, dans le magasin. Je met Optima et le magasin en communication : ils se parlent pendant plusieurs minutes, dans le bureau du gérant, avec mon cell. Au final : je dois laisser ma batterie en magasin et ils doivent la tester ?? (à ma visite au magasin, j'avais mon battery tester Hioki BT3554 avec moi mais mes mesures ne sont pas OK pour eux ?) Je test une autre bluetop et yellowtop, par curiosité : yellowtop good, 2.3 mohm mais la bluetop neuve qu'ils ont en vente, finie elle aussi 13.4 mohm. Le gars au comptoir me demande "comment je charge ma bluetop ?" Ma réponse : "Avec un chargeur à batteries motomaster, sur le 10amp". Le gars ensuite me dit que ça prend un chargeur spécial AGM pour les optima : Je lui dit que Non c'est pas du tout le cas. Je dois dire au gars d'aller voir la page web du produit qu'il vend et qu'il regarde les instruction pour la recharge : absolument pas besoin d'un chargeur "spécial". Depuis j'ai envoyé 1 email par semaine et on me dit que ma batterie est encore en tests ??? Voyons ça prend pas plus que 2 jours pour charger et tester une foutue batterie. J'ai pas grand chose de positif à dire de mon expérience là-bas. J'aimerais ça que quelqu'un d'autre vendre du Optima dans ma région mais y'en a pas. Non seulement c'est vraiment pas pratique de faire affaire avec eux, mais de se faire dire en magasin qu'on charge pas correctement sa batterie par un gars qui connait pas son produit ça fait chier. J'ai l'impression de me faire niaiser. Il auraient du échanger ma batterie sur place, en 1 visite. C'est la décision du gérant de magasin de ne pas honorer la garantie Optima.